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Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE You will own the commercial structuring and economics of Baseten's highest-priority customer deals end to end. You will play a critical role in scaling our revenue by serving as a trusted partner to Sales, Finance, and Legal on complex and non-standard deals. You'll help our products reach customers quickly while maintaining the financial discipline and risk management that a fast-scaling AI company requires. This role is ideal for someone who has excellent commercial judgment, is highly analytical, and wants to build the deal strategy function from the ground up at a hypergrowth company. You'll help define how the world's leading AI companies buy inference and directly impact our most strategic customer relationships. THE RESPONSIBILITIES - Deal Structuring: Partner with Sales to structure deals that meet customer needs while protecting Baseten's financial and strategic interests, spanning pricing, discounts, commitments, and contract terms. - Customer Negotiations: Join customer conversations and represent Baseten with senior finance and procurement stakeholders, bringing pricing and commercial depth so the account team can stay focused on the relationship. - Financial Analysis: Conduct deal profitability, margin, and discount impact analysis, and translate the results into clear, data-driven recommendations for leadership. - Deal Review and Approvals: Review enterprise deals that fall outside standard parameters, and own the approval thresholds and escalation paths that keep decisions moving quickly. - Cross-Functional Execution: Partner with Legal, Revenue Accounting, RevOps, and Billing to ensure every deal is contracted, booked, and billed accurately. - Pricing Insights: Track discounting, win rates, and deal outcomes across the book, and use those insights to shape pricing, packaging, and commercial policy. - Process and Systems: Build the playbooks, guidelines, and workflows that let our deal process scale with the business. Use AI and automation extensively to keep the function fast and lean as deal volume grows. THE REQUIREMENTS - 8+ years of experience in deal strategy, pricing, strategic finance, investing, and/or revenue operations at a high-growth technology company - Proven track record of structuring and negotiating complex enterprise deals, especially in a consumption-based environment - Strong commercial judgment, with the presence to negotiate directly with customers and represent Baseten externally - Excellent system design, financial modeling, and analytical skills - Ability to earn the trust of sales teams and influence senior leaders across Sales, Finance, and Legal - Proficiency in CPQ/CRM tools and a strong understanding of how deal terms affect billing and revenue recognition - Excellent written and verbal communication, with the ability to turn complex deal structures into clear recommendations for executives STRONG CANDIDATES MAY ALSO HAVE - Experience at an AI, cloud infrastructure, or data platform company - Familiarity with GPU and compute economics - Experience building a deal desk or deal strategy function from scratch - Prior quantitative experience BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Medellin, Colombia; Mexico City, Mexico Workplace: hybrid Senior Product Manager - Stablecoins Reports to: Product Director (Convert) Location: LATAM (Mexico, Colombia) Your Role We are looking for an experienced Senior Product Manager to own Stablecoin conversion, the way Sokin's clients move between fiat currencies and digital dollars. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business. Product Management at Sokin is all about creating and delivering an ambitious roadmap with your team and working continuously with clients and stakeholders to ensure your product is driving real value for our customers and the business. This is an opportunity for someone who wants to be part of something challenging and transformative, someone who wants to play a critical role in driving our success. We place a high value on curiosity. The best Product Managers here are endlessly inquisitive about our customers, our data and how money really moves. About Us Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we're simplifying global business - so businesses thrive wherever they choose to grow. We deliver this across: Global payments and receivables Foreign Exchange (FX) Treasury management Finance reconciliations We are expanding rapidly with an established presence across EMEA, APAC and North America. Backed by strong global infrastructure and industry-leading partners, we're redefining how businesses move money around the world. Our clients span industries from sports and entertainment to logistics and travel, and our community is growing fast. We're building a team of exceptional people who share our ambition to transform the future of global payments. As our Senior Product Manager, Stablecoins Stable Convert sits where our FX product meets our stablecoin capability. Clients need to convert between fiat and digital dollars, or between digital assets, at a price and a time that suit them, and to know that the conversion will complete without leaving them exposed. Behind the scenes, Sokin has to source liquidity and execute so that every quote we give is a price we can honour. You'll own the conversion experience and economics for stablecoin: how it is quoted and priced, how it connects with the rest of the Convert product (spot rates, intelligence and hedging), how liquidity is sourced and managed, and how treasury sees the resulting positions. You'll work in close partnership with the Principal Product Manager for Stablecoin, who sets the wider stablecoin strategy, and with Treasury, Compliance and Engineering. Success means conversions that clients can price and complete with confidence, spreads that win flow while protecting unit economics, and a conversion experience that feels like one product whether the asset is a currency or a digital dollar. Your role as a Senior Product Manager at Sokin: Own the Stablecoin conversion strategy and roadmap, aligned to the Convert vision and to the wider stablecoin strategy Define pricing, quoting and execution for fiat to digital dollar conversion, including spreads, firm quotes, limits and out-of-hours behaviour Work with Treasury and liquidity providers to source liquidity and execute without leaving Sokin holding unwanted market risk Integrate stablecoin conversion with spot FX, rate intelligence and hedging, so clients see one coherent conversion experience Own the metrics: conversion volume, the gap between quoted and executed price, time from decision to funds available, and the share of conversions that cannot complete because of liquidity or cut-offs Work with Compliance on screening and monitoring requirements for conversion flows Work directly with a cross-functional team of engineers and designers to deliver value often Work from Sokin's Jobs to Be Done catalogue: describe the jobs your customers and internal users hire your product for, the outcomes that matter, and the evidence behind them, and keep that picture current Spend time with clients, Sales and Treasury to understand how businesses decide when and how to convert Mentor Product Managers around you and contribute to the standards of the Convert team We'd love to hear from you if: You have 5+ years in product management, ideally in FX, treasury, digital assets or financial markets You understand how conversion works in practice: pricing and spreads, liquidity sourcing, execution and settlement, and the risk Sokin carries between a customer trade and its hedge You have working knowledge of stablecoins and digital asset on and off-ramps in a regulated context, or the curiosity and track record to get there quickly You're analytical and commercially minded, and can connect a roadmap choice to margin and flow You own your roadmap and can identify problems, make decisions and drive things forward without waiting to be managed You're comfortable working with treasury, risk and legal stakeholders to design solutions that are user-centric yet compliant You have enough technical depth to work closely with engineers and find the best solution to a problem You thrive in ambiguous environments and bring structure to them rather than waiting for it Curious and inquisitive: you ask why before you build, dig into the data and the customer's real situation, follow questions past the first answer, and are never satisfied with 'that's how it has always been done'. Comfortable using AI in your role: you use AI tools as a matter of course to research, draft, analyse and prototype at speed, and you stay fully accountable for the result. AI is a tool that sharpens your judgement and never replaces it: you check what it gives you, and the thinking stays yours. Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in. Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.

Responsibilities: — Build and evolve developer-facing APIs, SDKs, documentation, and agent tools. Requirements: — Experience with developer platforms and SDKs. — Proficiency in Python and TypeScript. — Knowledge of REST APIs, versioning, rate limiting, and CLI tools. Benefits: — Remote work opportunity. — Competitive salary range from $215,000 to $285,000. The role involves working on developer products to enhance APIs and tools for developers, focusing on backend technologies and developer experience.

Responsibilities: — Work as a Middle+ Back-End Developer using Laravel, Symfony, and PHP. Requirements: — Experience with Laravel, Symfony, and PHP. Location: — Ukraine and Europe. Contact for rates and CV submission is via Telegram @nedielin.

Location: Москва, удалённая работа или гибрид, RU; Россия О команде Команда AI Recruiter RPO в Авито Работе помогает крупным работодателям привлекать кандидатов и развивает продукты для лидогенерации. В фокусе команды — воронка от показа вакансии до подтверждённого лида, который оплачивает клиент, а также каналы привлечения: выдача Авито Работы, колл-центр, ИИ-боты и внешние источники. В этой роли предстоит отвечать за воронку привлечения кандидатов: объединять этапы в единую систему метрик, оценивать их вклад в выручку и помогать команде приоритизировать инициативы по эффекту. Руководитель роли — лид направления лидогенерации AI Recruiter RPO. В работе предстоит взаимодействовать с разработкой, аналитиками, координаторами привлечения, колл-центром, подрядчиками, аккаунт-менеджерами, смежными командами Авито Работы и HRM. Какие задачи вас ждут: владеть ключевой метрикой роли — fill rate потенциала в рублях: долей спроса клиентов, которую команда закрывает оплаченными лидами; управлять этапами воронки и метриками: видимость в поиске, показы на объявление, позиция и доля объявлений в верхней части выдачи, CTR вакансии, конверсия из просмотра в отклик, конверсия чат-бота, конверсия валидации и доля лидов, принятых клиентом; учитывать средний доход с оплаченного лида, сохранять метрики Авито Работы и соблюдать требования каналов связи; выступать заказчиком по задачам, связанным с ценой лида, контрактами с клиентами и автоматизацией бэк-офиса, без прямой ответственности за эти направления; владеть воронкой, деревом метрик и дашбордом направления привлечения: каждую неделю находить этап, где теряется больше всего выручки, и запускать работу над ним; управлять источниками трафика как единым портфелем: размещением и продвижением вакансий, работой с базами через колл-центр и ИИ-ботов, закупкой трафика у партнёров, повторной продажей кандидатов; принимать решения о распределении бюджета и команды между каналами и инициативами; перераспределять трафик между клиентами с учётом спроса и приоритета по выручке; проводить эксперименты с поиском и ранжированием: контентом вакансий, рекомендациями и факторами ранжирования; договариваться с командами поиска, чтобы тесты не мешали друг другу; развивать подход к оценке позиции в поисковой выдаче: считать по запросу «профессия × город» долю показов и контактов, позицию и CTR относительно альтернативных предложений; анализировать, какие факторы влияют на результат по конкретному запросу: оффер, зарплата, контент или продвижение; доводить чат-бот до целевой конверсии; считать эффект каждой инициативы в рублях и на основе этих данных вести бэклог и дорожную карту; проводить еженедельную синхронизацию по направлению привлечения и убирать процессы, которые держатся на одном человеке. Мы ждём, что вы: не менее 5 лет работали продакт-менеджером, из них хотя бы год — с воронкой, которая приносит выручку: лидогенерацией, классифайдом, ростом или монетизацией; умеете строить дерево метрик и находить узкое место воронки по данным; считаете юнит-экономику: стоимость лида в канале относительно дохода с лида; самостоятельно работаете с данными в SQL без аналитика на каждую выгрузку; запускали A/B-тесты и понимаете их механику: минимальный эффект, ограничители и перетекание трафика; работали с поисковыми метриками или ранжированием: CTR, позицией в выдаче, факторами ранжирования и продвижением; приоритизируете задачи по эффекту и умеете закрывать инициативы, которые не дают измеримого результата; держите в работе 20+ инициатив; пишете понятные технические задания, работаете с разработкой и договариваетесь со смежными командами без прямого подчинения. Работа у нас — это: расширенная забота о здоровье: ДМС, страхование жизни, онкострахование; сервис психологической поддержки, а также финансовые, юридические и ЗОЖ-консультации для вас и ваших близких; корпоративный спорт: групповые тренировки, велбиинг-приложение; спецпредложения от партнёров и скидки на сервисы Авито: бронирование жилья, услуги продвижения, ипотечное страхование; компенсация питания; возможность развивать AI-продукт Авито Работы, который помогает работодателям быстрее находить подходящих кандидатов; задачи на стыке продукта, данных, привлечения и пользовательской коммуникации; зрелая продуктовая культура: работа с гипотезами, метриками, экспериментами и приоритизацией; автономность в принятии продуктовых решений и влияние на результат команды; обмен опытом с сильным продуктовым сообществом и поддержка профессионального роста.

Location: Montreal, QC, Canada We’re looking for a Payment Processing Manager . This is a new role. As we continue scaling our marketplace and subscription products, we're looking for a Payment Processing Manager who will optimize payment performance, improve conversion rates, reduce fraud and chargebacks, and drive smarter payment strategies across the business. About us Centro is an international product company with over 20 years of expertise in product development, affiliate marketing, and online technologies. Our team of 300+ professionals across Europe and North America builds products used by millions of users worldwide. Key Responsibilities Own and optimize the end-to-end payment ecosystem across marketplace and subscription products. Increase payment approval rates through routing, processor optimization, and payment recovery strategies. Lead fraud prevention, chargeback management, and payment risk initiatives while balancing conversion and security. Improve checkout, recurring billing, and subscription payment performance to maximize revenue and reduce churn. Analyze payment data and implement data-driven improvements across the payment funnel. Collaborate with Product, Engineering, Finance, Trust & Safety, and payment partners to deliver a seamless payment experience. Evaluate new payment methods, processors, and technologies to support business growth. Qualifications 5 years of experience in payments, payment operations, fintech, e-commerce, subscriptions, or marketplaces. Experience with subscription billing, recurring payments, payment optimization, and payment recovery strategies. Knowledge of fraud prevention, chargeback management, payment risk, and payment compliance. Strong analytical skills with the ability to translate payment data into actionable business decisions. Experience working cross-functionally with Product, Engineering, Finance, Risk, and Compliance teams. Excellent communication, stakeholder management, and problem-solving skills. Understanding of payment gateways, processors, acquiring, card networks, authorization flows, and BIN routing is an asset. Why work with us? Competitive salary - receive compensation that reflects your skills and experience; ‍Growth and development - opportunities to grow are endless, with support for your professional development; High level of autonomy, ownership, and accountability; No bureaucracy or micromanagement – we value autonomy and initiative; Educational programs  to expand your knowledge and skills; Team-building activities and opportunities to attend industry events; Paid holidays, vacation, personal days and sick leave. Send us your resume today - we are excited to meet you!

Location: Limassol, Cyprus We’re looking for a Payment Processing Manager . As we continue scaling our marketplace and subscription products, we're looking for a Payment Processing Manager who will optimize payment performance, improve conversion rates, reduce fraud and chargebacks, and drive smarter payment strategies across the business. About us Centro is an international product company with over 20 years of expertise in product development, affiliate marketing, and online technologies. Our team of 300+ professionals across Europe and North America builds products used by millions of users worldwide. Key Responsibilities Own and optimize the end-to-end payment ecosystem across marketplace and subscription products. Increase payment approval rates through routing, processor optimization, and payment recovery strategies. Lead fraud prevention, chargeback management, and payment risk initiatives while balancing conversion and security. Improve checkout, recurring billing, and subscription payment performance to maximize revenue and reduce churn. Analyze payment data and implement data-driven improvements across the payment funnel. Collaborate with Product, Engineering, Finance, Trust & Safety, and payment partners to deliver a seamless payment experience. Evaluate new payment methods, processors, and technologies to support business growth. Qualifications 5  years of experience in payments, payment operations, fintech, e-commerce, subscriptions, or marketplaces. Experience with subscription billing, recurring payments, payment optimization, and payment recovery strategies. Knowledge of fraud prevention, chargeback management, payment risk, and payment compliance. Strong analytical skills with the ability to translate payment data into actionable business decisions. Experience working cross-functionally with Product, Engineering, Finance, Risk, and Compliance teams. Excellent communication, stakeholder management, and problem-solving skills. Understanding of payment gateways, processors, acquiring, card networks, authorization flows, and BIN routing is an asset. Why work with us? Competitive salary - receive compensation that reflects your skills and experience; ‍Growth and development - opportunities to grow are endless, with support for your professional development; High level of autonomy, ownership, and accountability; No bureaucracy or micromanagement – we value autonomy and initiative; Educational programs  to expand your knowledge and skills; Team-building activities and opportunities to attend industry events; Paid holidays, vacation, personal days and sick leave. Send us your resume today - we are excited to meet you!

Location: Costa Rica We’re looking for a Payment Processing Manager . As we continue scaling our marketplace and subscription products, we're looking for a Payment Processing Manager who will optimize payment performance, improve conversion rates, reduce fraud and chargebacks, and drive smarter payment strategies across the business. About us Centro is an international product company with over 20 years of expertise in product development, affiliate marketing, and online technologies. Our team of 300+ professionals across Europe and North America builds products used by millions of users worldwide. Key Responsibilities Own and optimize the end-to-end payment ecosystem across marketplace and subscription products. Increase payment approval rates through routing, processor optimization, and payment recovery strategies. Lead fraud prevention, chargeback management, and payment risk initiatives while balancing conversion and security. Improve checkout, recurring billing, and subscription payment performance to maximize revenue and reduce churn. Analyze payment data and implement data-driven improvements across the payment funnel. Collaborate with Product, Engineering, Finance, Trust & Safety, and payment partners to deliver a seamless payment experience. Evaluate new payment methods, processors, and technologies to support business growth. Qualifications 5  years of experience in payments, payment operations, fintech, e-commerce, subscriptions, or marketplaces. Experience with subscription billing, recurring payments, payment optimization, and payment recovery strategies. Knowledge of fraud prevention, chargeback management, payment risk, and payment compliance. Strong analytical skills with the ability to translate payment data into actionable business decisions. Experience working cross-functionally with Product, Engineering, Finance, Risk, and Compliance teams. Excellent communication, stakeholder management, and problem-solving skills. Understanding of payment gateways, processors, acquiring, card networks, authorization flows, and BIN routing is an asset. Why work with us? Competitive salary - receive compensation that reflects your skills and experience; ‍Growth and development - opportunities to grow are endless, with support for your professional development; High level of autonomy, ownership, and accountability; No bureaucracy or micromanagement – we value autonomy and initiative; Educational programs  to expand your knowledge and skills; Team-building activities and opportunities to attend industry events; Paid holidays, vacation, personal days and sick leave. Send us your resume today - we are excited to meet you!

Location: Manila, Metro Manila, Philippines About Bamboo Works We're Bamboo Works , a growing international recruitment and staffing firm helping businesses around the world build high-quality remote teams. Our focus is simple: quality over quantity, long-term partnerships, and delivering real value through exceptional talent. As we continue to scale, we're looking for an experienced, commercially driven Sales Executive who can take ownership of new business opportunities, conduct discovery calls, and convert prospective clients into successful staffing partnerships. This is a hands-on, results-driven sales role for someone who already understands the staffing industry and knows how to sell remote staffing solutions. We're looking for someone who can hit the ground running from day one. You'll need to be confident conducting client meetings, identifying hiring needs, presenting staffing solutions, and closing deals independently. We're not necessarily looking for a senior sales consultant or someone with extensive enterprise sales experience. What matters most is your proven track record of selling staffing services, conducting discovery calls, and closing deals , particularly for roles such as Virtual Assistants, Executive Assistants, Social Media Managers, Graphic Designers, and similar remote professionals. Position Details Engagement Type: Full-Time (open to an initial Part-Time arrangement for the right candidate) Schedule: EU/US-aligned working hours Location: Remote – Philippines or South Africa Engagement: Independent Contractor Compensation: USD $1,200 - $1,600/month for full-time engagement, plus performance-based commissions and incentives What You'll Do Conduct introductory and discovery calls with prospective clients, understand their hiring needs, and confidently present Bamboo Works' remote staffing solutions. Manage the full sales cycle, from initial engagement and qualification through to closing and client onboarding handover. Handle inbound leads generated through advertising, email campaigns, and other lead-generation initiatives. Proactively identify and pursue additional business opportunities through outbound prospecting, networking, referrals, and other sales strategies. Focus on closing staffing engagements for roles such as Virtual Assistants, Executive Assistants, Social Media Managers, Graphic Designers, and other administrative, creative, and operational positions. Lead client conversations independently, including understanding requirements, aligning expectations, explaining our service model, and agreeing on next steps. Follow up with prospective clients, address objections, and move opportunities toward conversion. Coordinate with the Client Success and Recruitment teams to ensure a smooth transition once a client is secured. Maintain an organized sales pipeline and accurate records of meetings, opportunities, and conversions. Manage a high volume of sales activity, with an expectation of 20+ client meetings per week and a target of at least 5 new clients or staffing seats per month . Contribute to building a consistent and scalable pipeline of new business opportunities. What We're Looking For Proven sales experience within a staffing, recruitment, or remote staffing agency is essential (at least 2 years). A few years of relevant experience in business development or sales, with a demonstrated track record of independently conducting discovery calls and closing staffing deals. Direct experience selling staffing solutions for roles such as VAs, EAs, Social Media Managers, Graphic Designers, or similar positions. Strong understanding of the staffing sales process, from client discovery and qualification through to closing and handover. Ability to step into client-facing meetings immediately , with minimal training or supervision. Experience handling both inbound sales opportunities and proactive outbound business development. Excellent English communication, presentation, and interpersonal skills. Strong ability to build rapport, identify client needs, handle objections, and convert opportunities into paying clients. Highly proactive, self-motivated, organized, and commercially driven, with a strong sense of ownership and accountability. Comfortable working independently in a fully remote environment while collaborating with internal teams. Proven, measurable sales results , including closed deals, client acquisition, or staffing seats secured. Nice-to-Haves Experience selling offshore or outsourced staffing solutions to US-based clients. An existing professional network of prospective clients or referral partners. Familiarity with CRM systems, sales pipeline management, and automated lead-generation processes. Why Join Bamboo Works? At Bamboo Works, we believe great salespeople should have the opportunity to directly benefit from the business they bring in. You'll join a growing international staffing company with an established recruitment delivery team, ongoing lead-generation initiatives, and a clear opportunity to contribute to our continued expansion. You'll have access to inbound opportunities while also having the freedom to leverage your own network, prospecting strategies, and business development initiatives. Our compensation structure combines a base rate with significant performance-based earning opportunities , rewarding successful client acquisition and closed deals. We're looking for someone who enjoys sales, thrives in a high-performance environment, and wants to play a meaningful role in growing an international staffing business. If you've successfully sold staffing services before, are confident running discovery calls, and have the results to back it up, we'd love to hear from you. Recruitment Process Initial Interview (HR & Recruitment Lead) Final Interview (Co-Founders)

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We're looking for an Engineering Manager to lead the Realtime team at Supabase. Realtime lets developers send low-latency messages between clients, track and synchronize user state, and listen to database changes. Those three features are Broadcast, Presence and Postgres Changes. Broadcast also sends from the database and over HTTP, and clients can replay recent messages. Realtime is a globally distributed Elixir cluster built on Phoenix. The team balances low latency, fair limits between projects, and the cost of running the service. Customers expect connections to stay up, so reliability matters as much as new features. The Engineering Manager is a people, delivery and technical role. We don't expect you to write production code, but you you will lead a team of experienced engineers. We do expect you to join design discussions and help set the bar for engineering quality, testing and operations. WHAT YOU’LL BE RESPONSIBLE FOR Team & People - Build a healthy, high-trust team culture in a remote-first, globally distributed environment. - Run 1:1s, performance management, career development, and onboarding for your direct reports. - Handle people admin (leave, time off, etc.) for your team. Hiring - Own the hiring plan for your team and act as Hiring Manager. First round of interviewer for all roles on the team. - Partner with Talent Acquisition to source, interview, and close strong candidates. - Contribute to headcount planning, org design, and the evolution of engineering leadership at Supabase. Delivery & Roadmap - Own the team's roadmap and project management (Linear), driving accountability and clear milestones. - Manage workflow intake and Slack triage. These are the team’s primary inboxes for cross-team requests. You decide what gets routed where, prioritized, or pushed back on. - Own the team's weekly updates and keep stakeholders aligned without creating overhead. - Organize effort against support tickets and maintain the team's SLO. - Surface risks, dependencies, and tradeoffs early and clearly to leadership. Incident Commander - Train as an Incident Commander. Drive coordination, resolution, and post-incident follow-up. - Lead blameless post-incident reviews YOU MIGHT BE A GOOD FIT IF YOU - Have 5+ years of engineering background, with enough depth to be credible with engineers building complex systems. - Have 3+ years managing remote engineering teams. - Have managed a team that built and ran a low-latency, high-connection service. Examples are WebSockets, pub/sub, messaging, presence or streaming systems. - Have strong technical credibility in distributed systems. We look for clustering, rate limiting, backpressure and capacity planning. - Have led a team through production incidents on a customer-facing service. You ran the follow-up work and kept the review blameless. - Understand what developers need from a real-time API or SDK, and have shipped one to customers outside your company. - Have experience with Elixir, Erlang or BEAM (not required but a plus). - Have experience with Postgres logical replication and Row Level Security (not required but a plus). - Have managed remote, globally distributed teams that work asynchronously across disparate time zones. - Are technical enough to be credible with strong engineers, but genuinely passionate about people management. This is the work you want to do, not a track you're settling for. - Build psychological safety and a feedback culture. You give feedback often and in the moment, ask for it back, and create space for the team to do the same. - Operate as a multiplier. You help individuals achieve more than they could alone, and you don't need to be the best technical voice in the room. - Coach rather than direct. You remove blockers, connect people to context, and trust your engineers to own how the work gets done. - Have a real track record of performance management and can speak to specific examples of difficult conversations. - Are comfortable with ambiguity and can build structure where there isn't much. - Communicate clearly and write well. You default to async and written, set context early, and surface risks early. - Are collaborative, low-ego and adaptable. You thrive with high-autonomy senior engineers who don't need you to be the smartest person in the room. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now ! PeopleCert is looking for a Growth & Performance Marketing Manager , who will own the digital sales and revenue impact of the products in their portfolio. You will plan, run and optimise performance marketing across paid, email and owned channels, and you will be accountable for the product metrics and sales numbers they deliver. You will work closely with Product, CRM & Analytics and regional teams, turning data into decisions that grow revenue, conversion and customer value. As a Growth & Performance Marketing Manager, your tasks will be the following: Own sales, revenue and conversion targets for our product portfolio. Plan and optimise performance campaigns across PPC, paid social, SEO/SEM and email, managing budget allocation to maximise ROI and ROAS. Track and report product and funnel metrics (traffic, conversion rate, CAC, revenue, customer value) and act on what the data shows. Collect, analyze and interpret data from multiple sources to track performance and identify areas for growth and optimization. Run A/B tests and conversion optimisation initiatives across the funnel, from campaign to checkout. Collaborate with cross-functional teams to enhance product offerings and improve user experience. Analyze customer behavior to tailor personalized marketing strategies that lift conversion and retention. Regularly monitor and report results-led updates with clear recommendations. Generate actionable insights and recommendations based on data analysis to support decision-making and drive business growth. Manage agency and vendor partners, setting clear goals and holding them accountable for performance. What we look for: Bachelor's degree in Digital Marketing, Business Analysis, Mathematics or Economics. 5+ years in performance marketing or digital sales, with a track record of delivering measurable revenue growth. Proven ownership of budgets and sales or revenue targets. Strong analytical skills with GA4, Google Tag Manager and BI or reporting tools (e.g. Power BI, Looker Studio). Hands-on experience with PPC, paid social, SEO/SEM, email marketing and conversion optimisation. Creative thinker with the ability to identify and solve problems efficiently. Hands-on experience using AI tools to improve marketing performance. Excellent communication and teamwork skills, with the ability to work in a fast-paced environment. Organizational skills and attention to detail. Excellent command of the English language (C2 level certification desired; LanguageCert C2 LTE or C2 IESOL certificate would be a plus). Advanced computer literacy is required; ECDL Advanced level certification is desirable. What we offer: Competitive remuneration package 💲 Work in an international, dynamic and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Huge learning experience in using best practices and global environment 📈 Constant personal and professional development 🥇 If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, and Velocity are the core values which guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If we work on the SELT service in the UK, background checks will include: If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. All applications will be treated with strict confidentiality.

Location: Philippines; South Africa; Ethiopia; Egypt; Morocco; Pakistan About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Location: Remote, Job Summary We make complex things simple. In the fast-paced world of property, our mission is to make it easy for people to sell, let, buy, and finance their homes while ensuring no opportunity is missed. As a Business Development Executive, you will be the engine of our growth. You are the first point of contact for homeowners, landlords, and buyers, acting as a curious and organized consultant who uncovers needs and creates seamless pathways to their property goals. If you are a confident communicator who thrives on turning conversations into appointments, this is your opportunity to play a pivotal role in an independent agency’s success. Key Responsibilities Lead Generation: Proactively identify and create opportunities for homeowners looking to sell and landlords looking to let by mining our CRM and following up on past inquiries, expired listings, and new web leads. Appointment Setting: Qualify customer needs and book market appraisals (valuations) for the sales and lettings teams, ensuring calendars are managed efficiently. Finance & Legal Referrals: Identify customers who require mortgage, remortgage, or conveyancing services and, with their consent, introduce them to our specialist partners. Pipeline Management: Track every referral through to the final outcome, ensuring consistent follow-up and high conversion rates. Client Communication: Act as a bridge between the market and our clients by providing prompt, professional feedback to vendors and landlords regarding viewings and market activity. Data Integrity: Maintain meticulous records within our CRM system, logging every call and note to ensure data accuracy and compliance with contact preferences. Campaign Execution: Work closely with the Managing Director to run targeted outreach campaigns and report on weekly activity against KPIs. Requirements Experience in estate agency, lettings, or a dedicated sales development role. A proven track record of referring mortgage or conveyancing leads. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 🎯 Performance-based bonuses and incentives 🧠 Ongoing training, mentorship, and sales development support

Location: Remote, United States About Adrian Magnus | Part of Carazo Enterprise SL Some products are made. Ours are crafted. Adrian Magnus creates aged premium and ultra-premium cigars from the finest tobacco of the Dominican Republic, Nicaragua and Ecuador, some aged for up to 15 years. We are part of Carazo Enterprise SL , a premium cigar distributor founded in 2012. Today, more than 40 professionals bring 30+ of the world's finest handcrafted cigar brands to enthusiasts across Europe, the US and Latin America, from our hubs in Madrid, Marbella, Gran Canaria, Panama and Costa Rica. What drives us is simple: quality without compromise, respect for tradition, and customers who come back because they trust us. Position summary We're looking for a sales leader who loves the numbers as much as the people behind them. As our B2C Sales Supervisor , you will lead our B2C sales team in Panama and turn a good team into a great one. You'll own the results: coaching agents on live calls, sharpening scripts and offers, tracking every KPI, and making sure every customer gets a premium experience worthy of the brand. Your mission: grow sales, lift agent performance, and build a team that wins month after month. You'll have real ownership, direct access to leadership, and the chance to shape how a premium brand sells. The role You lead our outbound B2C sales team and own its results. This is a hands-on role: you coach on live calls, run the numbers daily and keep the team selling. Responsibilities Lead, coach and motivate a team of 10+ outbound sales agents to hit monthly revenue and conversion targets. Run daily huddles, one-to-ones and live call coaching. Build and improve sales scripts, objection handling and upsell / cross-sell offers. Set and track KPIs: dials, contact rate, conversion rate, average order value, revenue per agent, repeat orders. Run QA: call reviews, scorecards and feedback, with clear follow-up actions. Manage the pipeline, lead lists, call sequences, workflows and dashboards in HubSpot. Find and fix conversion drop-offs; test new scripts, offers and call timing. Drive repeat business through structured follow-ups with existing customers. Ensure every sale follows our rules: adult (21+) customers only, no health claims, no over-promising. Report weekly results and actions to management. Take part in hiring, onboarding and performance management of agents. Requirements 1. Minimum 5 years of experience as a B2C Sales Supervisor or Call Center Sales Manager. 2. Proven experience managing teams of at least 10 sales agents. 3. Advanced HubSpot CRM knowledge — absolutely mandatory. This is one of our most critical selection criteria. 4. Practical experience selling physical products through outbound call centers, particularly US-based products. We are NOT looking for candidates whose experience is limited to services or inbound customer support. 5. Extensive experience in outbound cold calling, sales scripts, performance tracking, KPI management, QA, and conversion optimization. 6. English C1 or higher — mandatory. 7. Strong hands-on leadership skills and a proven record of improving sales results. Benefits Base salary: $3,500-$4,000/month Performance bonuses and commissions Total potential compensation: up to $7,000/month

Location: Georgia; Belarus; Poland; Ukraine LBC Mortgage is a growing mortgage lending company focused on providing tailored financing solutions to clients across the United States. We are looking for an experienced PPC Specialist with a strong background in the mortgage industry to join our marketing team. The ideal candidate has hands-on experience managing paid advertising campaigns for mortgage products, understands the U.S. mortgage market, and knows how to generate high-quality leads while optimizing advertising performance. Important: Previous experience in the mortgage industry is required. Responsibilities Develop, launch, and manage PPC campaigns across Google Ads, Meta Ads, and other relevant advertising platforms Create and implement paid advertising strategies to generate high-quality mortgage leads Conduct keyword research, audience targeting, and competitor analysis within the mortgage and lending industry Manage advertising budgets and optimize campaigns to improve CPL, CPA, conversion rates, and overall ROI Create and optimize ad copy, landing pages, and campaign structures Monitor campaign performance and identify opportunities for improvement Set up and manage conversion tracking using Google Analytics 4, Google Tag Manager, and other relevant tools Conduct A/B testing to improve campaign effectiveness Analyze lead quality and collaborate with the sales team to improve lead generation results Ensure advertising campaigns comply with applicable mortgage advertising regulations and platform policies Prepare regular performance reports and provide actionable recommendations Stay up to date with PPC trends, mortgage market developments, and digital advertising best practices Requirements Proven experience as a PPC Specialist or Performance Marketing Specialist in the mortgage industry Hands-on experience managing Google Ads and Meta Ads campaigns for mortgage or lending products Strong understanding of the U.S. mortgage market, mortgage products, and borrower acquisition strategies Experience generating mortgage leads through paid advertising Strong analytical skills and the ability to optimize campaigns based on performance data Experience with Google Analytics 4, Google Tag Manager, and conversion tracking Understanding of advertising compliance requirements within the mortgage and financial services industry Ability to work independently, take ownership of campaigns, and bring forward new ideas Strong communication and problem-solving skills What We Offer Opportunity to work with a growing U.S. mortgage lending company A dynamic and collaborative marketing environment The opportunity to take ownership of paid advertising strategies and contribute directly to company growth Competitive compensation based on experience Remote work flexibility

Location: Houston, United States We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore. Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services. At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide. Overview The Payroll and Benefits Lead is a critical role with EnerMech Mechanical Services, Inc. and will be expected to oversee and manage all aspects of payroll and benefits processes for the US, Canada, Guyana and Trinidad. The Payroll and Benefits Lead will manage all aspects including payroll using ADP (Workforce Now) for US and Canada and Micropay for Guyana and Trinidad, expense report and per diem processing and entry, payroll accuracy, processing, compliance reporting, statutory compliance (reporting and documentation), workers compensation reporting and audit, collaborating with HR department for payroll and benefits matters. This role involves ensuring compliance with regulations, assisting employees with benefits-related inquiries, and collaborating with HR team. This role will require the ability to work with sensitive and confidential data and the ideal candidate will have high emotional intelligence. Main Responsibilities & Key Result Areas: Payroll Manage multi-state Payrolls within the US, Canada payroll, and Guyana and Trinidad payrolls, including garnishments, benefits, and taxes consistent with company policies and federal and state wage and hour laws Supervise the collection, protection, confidentiality, and maintenance of payroll information, systems, calculation, and data entry Process employee new hire, transfer, promotion, and termination information Prepare and process bi-weekly payroll in a timely and accurate manner Handle pay levies, wage garnishments, or any other payments as required by a court of law Work closely with Human Resources to process paid and unpaid leaves of absence, wage adjustments, classification changes, and deduction modifications Reconcile time sheets payroll data for field and office employees, update employee pay and benefit rate changes and resolve any payroll discrepancies Process additional employee pay through the payroll system including expense reports, per-diems and annual bonuses Manage and process payment to the employee retirement services (401k) plan. Manage year-end payroll processes, including recording taxable fringe benefits Reconcile and distribute employee W-2’s and file with associated state and federal agencies Manage payroll compliance to federal, state, and local legal requirements including the Fair Labor Standards Act (FLSA) overtime exemptions, Family Medical Leave Act (FMLA), Americans with Disability Act (ADA), and Affordable Care Act (ACA) Create and maintain a payroll procedure manual Stay up to date with all laws and regulations regarding payroll and payroll taxes, including SUI, social security taxes, and wage data Perform periodic audits on employee salaries, deductions, and taxes. Report any issues to the Head of Human Resources and Human Resources team External financial and other audits – As needed, assist with requests for external audit and other audits M&A assistance – As required, assist Financial Controller and Assistant Controller (along with external consultants if used) with due diligence of all new and proposed acquisitions, including ensuring proper purchase accounting Benefits Administer and maintain employee benefits programs, including health insurance, retirement plans, and wellness initiatives. Research and analyze benefits plans to recommend improvements Ensure compliance with federal and state regulations governing employee benefits Conduct employee education sessions on benefits enrollment and changes Perform audits of benefits data to ensure accuracy and compliance Prepare reports on benefits usage, costs, and trends for management review Requirements 5+ years of Payroll systems and Benefits Administration experience Minimum 2 years work experience in payroll lead role required ADP – Workforce Now experience required Micropay experience is preferred MS Office Proficiency – Excel is critical Degree in Accounting or other Business/Human Resources related field is preferred Direct payroll lead or manager experience in similar industry International payroll experience is a huge plus Experience with fringe benefits/certified payrolls is required Health & Wellness Programs – Knowledge of medical, dental, vision, and wellness benefits. Retirement Plans – Familiarity with 401(k), pension plans, and other retirement savings options Insurance Policies – Understanding life insurance, disability insurance, and voluntary benefits Compensation & Benefits Strategy – Ability to align benefits offerings with company goals and employee needs QHSE Compliance – Awareness of workplace safety, occupational health, and environmental regulations Market Trends & Benchmarking – Keeping up with industry trends to ensure competitive benefits packages Benefits At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects. We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business. Diversity & Inclusion EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.

Location: Warsaw, Poland Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. Job purpose This role is responsible for quality of data used by Finance Departments in Elite 3E, managing daily workload and tasks in area of financial master data (clients, matters, fee earners) and time recording areas. This role plays an important role in increasing results and time recording process effectiveness with standardization and automation through reporting and fee earner chasing to complete missing time. This role provides support for Finance Data Administration Team and other processes within Revenue Operations. Key responsibilities Fee Earners’ accounts activation, termination and maintenance in Elite 3E Matter maintenance and updates in Elite 3E including requests received via Intapp Open, correction based of error notifications (DQM), currency, location, Billing Fee Earner, rate changes     and others Clone and non-billable matters creation Support with various reports preparation Verification of Time Recorded and Released Monitor and quality check of data (Matter, Fee Earner, Clients and timecards) Cooperation with other team members and departments, and collect regular feedback Working towards quality standards Support in assigned campaigns, initiatives and internal projects Comply with the firm's policies, internal procedures, and any other legal obligations, and effectively address risks to the firm where those risks relate to this role Assistance in resolving client queries Requirements Education Bachelor’s degree required Preferred fields of study: Business Administration, Finance, Accounting, Economics, Human Resources or Quality Control Experience 0-1 years of professional experience Skills and competencies Intermediate proficiency in written and spoken English Intermediate proficiency in Microsoft Excel and basic proficiency in Microsoft Word Analytical skills Knowledge of Elite 3E, IntApp Open, IntApp Time and Time Policy Manager would be an asset Benefits Private medical healthcare provided by Medicover MultiSport card Benefit Cafeteria system Option to join a private insurance plan An additional day off for your birthday Tailored learning & development opportunities Hybrid work model with a modern office in Warsaw city center

Location: Minsk, Belarus; Belgrade, Serbia; Almaty, Kazakhstan; Tashkent, Uzbekistan; Tbilisi, Georgia As part of our continued growth, Neo Group is recruiting on behalf of our partners , leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for a CRM Product Bonus Manager to join the partner's CRM Team. Role overview: As a CRM Product Bonus Manager, you’ll create, manage, and optimize bonus and loyalty mechanics in Smartico, including tournaments, mini-games, and gamification features. You’ll make sure everything runs smoothly and use performance data to improve customer engagement and retention. You’ll also work closely with Product, Tech, and CRM teams to launch new mechanics, improve existing ones, and keep processes well-documented. Responsibilities: Product & Bonus Mechanics Setup: Configure, deploy, and manage product-integrated bonus and loyalty mechanics (tournaments, mini-games, wheel of fortune, gamification levels, etc.) specifically using Smartico . End-to-End Loyalty Operations: Oversee the full lifecycle of gamification mechanics built into the product via Smartico, ensuring proper trigger setups and reward delivery. Coordinate with Product & Tech: Work closely with Product, Tech, and CRM teams to ensure seamless integration, smooth event tracking, and scalability of Smartico mechanics. Analyze & Optimize Performance: Track key metrics (engagement, participation, redemption rates, retention, LTV) and propose data-driven improvements to active mechanics. Maintain Documentation: Keep detailed documentation of Smartico configurations, logic, triggers, and payload requirements to ensure transparency and replicability. Requirements Hands-on Smartico Experience: Proven hands-on experience in configuring and launching bonus mechanics, gamification, and loyalty systems via Smartico is a must . Bonus & Gamification Expertise: Deep understanding of product-integrated bonus mechanics, bonus engines, and user engagement tools. Cross-Team Collaboration: Proven track record of working closely with Product, Tech, CRM, and BI teams. Analytical Mindset: Ability to interpret performance metrics and optimize promo/gamification performance based on data. Structured & Detail-Oriented: Strong focus on campaign integrity, QA testing of mechanics, and managing complex multi-trigger setups. Benefits

Location: United States (Remote); At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here ! Job Title: Senior Customer Success Manager, Mid-Market Department: Customer Success (Mid-Market) The Mid-Market Customer Success team is responsible for driving success, net revenue retention, and expansion within our Mid-Market portfolio. This involves proactively engaging existing merchants, mitigating churn risks, and onboarding new clients. Our team members are experts in the fraud, e-commerce, and payments landscape, collaborating closely with Sales, Implementation, and Risk teams to ensure an exceptional customer experience. We are a results-oriented group focused on delivering significant value and achieving our collective and individual targets. The Role As a Senior Mid-Market Customer Success Manager (CSM) at Signifyd, you will drive success, net profit retention, and expansion across a portfolio of 30+ mid-market merchants. As a senior member of this segment’s team of CSMs, you will proactively engage merchants using key metrics, track outcomes, and run regular account reviews that make you a trusted business advisor. You will make significant individual contributions to segment goals, including upsell bookings, net profit retention, and year 1 revenue. You will partner with Sales, Implementation, and Risk teams dedicated to the Mid-Market, along with others, to ensure an exceptional customer experience and achieve your individual targets. You will report to the Director, Customer Success. We seek enthusiastic individuals eager to master our platform and become experts in the fraud, e-commerce, and payments landscape where we deliver significant value. The ideal candidate is a results-oriented problem solver who is comfortable engaging with a high volume of clients daily. Responsibilities: Oversee the customer lifecycle to proactively drive adoption and ensure ongoing client satisfaction and retention of a portfolio of 30+ assigned clients, using robust, repeatable processes Project manage customer onboarding to successful deployment by leading and coordinating internal and external activities, adhering to and refining standardized onboarding procedures Work extensively with cross-functional teams to orchestrate service infrastructure around client needs, with an eye toward repeatable processes Identify and successfully close renewals and expansion opportunities within your book of business, analyzing complex situations to provide sophisticated renewal options Identify and drive new channels for upsell and innovative outreach, particularly approaches that scale across a large portfolio Have full ownership of commercial activities such as opportunity management and contract workflows, following and improving established processes for a high-volume client base Proactively identify and address performance trends across your merchant portfolio, such as approval rate and loss rate, through standardized reporting and process adherence Understand customers’ pain points, initiatives and business goals, and identify how Signifyd can partner to achieve them, translating these insights into actionable, repeatable processes Ensure swift resolution of account issues by using resources from cross-functional teams and navigating established escalation processes Provide executive oversight and client communication, ensuring consistent and efficient messaging across a large portfolio Champion continuous improvement and model disciplined process execution for other team members Embody Signifyd values and serve as a role model for other team members Requirements: 3+ years of Customer Success Management or Account Management experience Proven experience managing a high-volume book of business (30+ accounts) Proven track record of closing renewals and expansion opportunities, including a foundation in pitching, pricing and margin analysis Proficiency in Salesforce, Looker, Jira, Confluence, Outreach, NetSuite and margin analysis tools An analytical and metrics-driven workstyle Excellent written and verbal communication and presentation skills, including with executive stakeholders Ability to navigate difficult conversations and resolve conflicts effectively, both internally and externally Self-starter who excels under ambiguity in a fast-paced, deadline-oriented environment Ability to multitask and deliver on time, communicating blockers early Requirement to occasionally work on Fridays to support the 4-day workweek for the Customer Success team. Primary work will be responding to customer escalations that arise that Customer Support cannot resolve. Ability to travel when necessary Passion for e-commerce and new technology Background in e-commerce, payments, fraud or data science is preferred #LI-Remote Benefits in our US offices: Discretionary Time Off Policy (Unlimited!) 401K Match Stock Options Annual Performance Bonus or Commissions Paid Parental Leave (12 weeks) On-Demand Therapy for all employees & their dependents Dedicated learning budget through Learnerbly Health Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA) Short Term and Long Term Disability Insurance Life Insurance Company Social Events Signifyd Swag Compensation: In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions. Base Salary Range: $110,000 - $130,000 Equity: This role is eligible for a stock option grant of 1500 stock options, based on the position level and internal compensation guidelines. Commission (Sales Roles) : This role is eligible for a commission plan as part of the total compensation package. On-Target Commission Range: $36,000 – $43,000 annually Commission accelerators and additional variable compensation may apply; details will be provided during the interview process. We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Signifyd's Applicant Privacy Notice