Location: Gurugram, Haryana, India
NEOLYTIX
IT Support Senior Associate
Information Technology | Gurugram
FUNCTION
Information Technology
EXPERIENCE
2–4 Years
LOCATION
Gurugram (Onsite)
SHIFT
General Hours
About the Role
Neolytix is a US-headquartered healthcare BPO/KPO serving 280+ healthcare organizations across RCM, Credentialing and Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics, with delivery centers in Gurugram and Manila. The IT Support Senior Associate provides first- and second-level technical assistance to onsite and remote users across the Gurugram office and global operations, ensuring smooth functioning of hardware, software, network infrastructure, and end-user systems.
Key Responsibilities
Provide Level 1 and Level 2 technical support for hardware, software, and peripheral issues.
Install, configure, and troubleshoot operating systems (Windows and macOS), standard applications, and email clients (Outlook, Exchange Online, and Google Workspace).
Manage user accounts, security permissions, and system access via Azure AD, Microsoft 365, Intune, and other enterprise platforms.
Maintain and update IT asset inventory with proper documentation and tagging.
Support and monitor network connectivity, Wi-Fi, VPN, and SharePoint performance with IT administrators.
Assist with setup and maintenance of video-conferencing and collaboration tools (Google Meet, Zoom, and Microsoft Teams).
Respond to service tickets and follow up to ensure timely resolution per SLA targets.
Collaborate with global IT teams for escalations, project rollouts, and security-compliance initiatives.
Educate users on IT best practices, system security, and productivity-tool usage.
What You Bring
Must-Have
Bachelor's degree in Information Technology, Computer Science, or a related field.
2 to 4 years in IT support or helpdesk roles within a corporate or BPO environment.
Proficiency in Windows, Microsoft 365, Exchange Online, SharePoint Online, Intune, and common enterprise IT platforms.
Basic understanding of networking (LAN/WAN/Wi-Fi), VPNs, and cloud-based systems.
Strong analytical, troubleshooting, and communication skills; able to manage multiple tasks in a fast-paced environment.
Nice-to-Have
Familiarity with service-desk tools such as Jira, Freshservice, or Zendesk.
Why Join Neolytix
Multi-Geography Exposure
Hands-on learning across enterprise platforms in a US healthcare tech environment.
Supportive Global Team
Direct access to a collaborative global IT team.
Certification Support
Ongoing professional development and certification opportunities.
Solid Benefits
Competitive compensation with health insurance and paid time off.
Location: Buenos Aires, Argentina
WE ARE HIRING INTERPRETERS!!!
LANGUAGE: Spanish Interpreter
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Москва
Ищем специалиста на 1ую линию внутренней технической поддержки.
Цель — обеспечить надежную и эффективную помощь пользователям при решении технических проблем
Обязанности
* Прием и регистрация заявок по телефону, электронной почте, при личном обращении, через тикет-системы и мессенджеры;
* Техническая поддержка пользователей через удаленный доступ, по телефону, личному обращению;
* Первичная диагностика проблем, классификация инцидентов и определение их приоритета;
* Консультирование пользователей по работе с программным обеспечением, оборудованием и внутренними информационными системами;
* Устранение сбоев в работе компьютеров, оргтехники и периферийного оборудования;
* Подготовка, настройка, выдача, учет техники, сим карт, доступов для сотрудников;
* Установка, настройка, обновление операционных систем (Windows, macOS, Linux, SberOS), стандартного ПО (офисные пакеты, браузеры), банковского ПО;
* Работа с сертификатами, ЭЦП (выпуск, настройка АРМОв для работы с сертификатами);
* Помощь в подключении к корпоративным сетям (VPN, Wi-Fi), настройка электронной почты, мобильных устройств;
* VIP техническая поддержка;
* Создание и ведение учетных записей пользователей в Active Directory или аналогичных системах;
* Управление правами доступа к информационным ресурсам компании;
* Ведение базы знаний: фиксация решений типовых проблем для ускорения обработки будущих заявок. Актуализация текущей базы знаний;
* Эскалация сложных инцидентов на вторую или третью линию поддержки с предоставлением полной информации о проблеме;
* Обеспечение высокого уровня клиентского сервиса: вежливое общение, соблюдение стандартов компании (SLA);
* Проведение инструктажей, адаптации для новых сотрудников по базовым правилам работы с ИТ-инфраструктурой, ИТ-сервисами.
Требования
* Опыт в технической поддержке первой линии от 1 года;
* Опыт работы с ITSM-системы;
* Опыт работы с Microsoft Office;
* Знание операционных систем на продвинутом уровне (Windows, Linux, MacOS);
* Active Directory;
* Понимание принципов работы сетей;
* Понимание устройства ноутбука, компьютера, другой организационной техники;
* Коммуникабельность, грамотная речь.
Условия
* На первое время с 9 до 18, фулл офис. После испытательного срока сменный формат работы : удаленно с 6:00 до 15:00, в офисе с 9:00 до 18:00, в офисе с 11:00 до 20:00 (один формат в неделю, далее меняется на следующий).
На время испытательного срока — только дневные смены.
* Офис находится около метро Кутузовская, ул. Поклонная 3;
* Льготные ипотечные условия кредитования;
* Подписка Прайм с возможностью совместного использования на трёх близких;
* ДМС с первого дня и скидки на страхование для близких;
* Корпоративная пенсионная программа;
* Детский отдых и подарки за счет Компании;
* Обучение за счет Компании: онлайн курсы, неограниченный доступ к библиотеке и обучение на базе Корпоративного университета, тренинги, митапы и возможность получить новую квалификацию.
Задачи:
— Презентовать цифровые продукты Яндекс (Яндекс.Бизнес, Яндекс.Директ) корпоративным клиентам
— Обзванивать холодную базу клиентов и рассказывать им о возможностях платного продвижения
— Выполнять план продаж и вести отчётность
Требования:
— Опыт работы в дистанционных продажах (по телефону или через чаты) приветствуется, преимущество — опыт работы с B2B
— Готовность к исходящим звонкам и холодным продажам
— Грамотная и понятная речь, умение объяснять сложное простым языком
— Умение внимательно слушать и справляться со сложными ситуациями
— Знакомство с CRM будет плюсом
— Для работы необходим компьютер или ноутбук с Windows 10 или macOS версии 10.14 и выше, оперативная память от 8 ГБ
— Процессор с тактовой частотой 3 Гц и выше
— Хорошая проводная гарнитура
— Стабильное интернет-соединение со скоростью не менее 200 Мбит/с
— Тихое рабочее место
Условия:
— Комфортный график работы 5/2, выходные в субботу и воскресенье
— Средний доход на старте с учетом премии от 80 000 рублей
— Выплаты 3 раза в месяц, официальный доход
— Оформление по самозанятости (удаленка) или по ТК РФ (офис)
— Мотивирующий коэффициент: увеличение дохода на 1.9 за эффективную работу
— Быстрое карьерное движение: первое повышение возможно через 2 месяца
— Поддержка руководителя и наставника
— Бонус 10 000 рублей за каждого приведенного друга в компанию
Откликнуться можно по ссылке: https://finder.work/vacancies/37383198
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
We are looking for an experienced IT Engineer I to join Checkout’s IT Engineering team, supporting Workplace Technology. In this generalist role, you will work across the services and platforms managed by the team, helping colleagues get the technology they need while keeping those services secure, reliable, and easy to use.
You will contribute across areas such as identity and access, end-user devices, collaboration and productivity platforms, IT assets and licences, and office technology. You are not expected to be a subject matter expert in every product. Instead, you bring strong technical foundations, depth in one or more areas, and the curiosity to build working knowledge across the wider portfolio.
At this level, you can confidently resolve all but the most complex problems affecting the team. You will own operational outcomes, deliver small-to-medium projects independently, and work with colleagues and stakeholders to improve the services we provide across Checkout.
HOW YOU’LL MAKE AN IMPACT
- Cross-Portfolio Service Ownership: Administer and improve services across the Workplace Technology portfolio. This may include Okta, Google Workspace, Atlassian, macOS and Windows endpoint management through tools such as Jamf and Microsoft Intune, IT asset and licence processes, and office technology.
- Identity and Access: Support secure identity lifecycle and access management, including joiner, mover, and leaver activities, single sign-on, group and role administration, and least-privilege access.
- End-User Technology: Help manage and support company endpoints and workplace services. Apply approved configurations and security controls, troubleshoot issues, and contribute to a consistent employee experience across platforms.
- Platform Administration: Configure and maintain team-managed applications and services. Learn unfamiliar platforms quickly, follow established governance, and identify when a change needs specialist or security review.
- Operational Excellence: Provide dependable operational support, maintain clear documentation and runbooks, and help the team improve service quality, reliability, and supportability.
- Incident and Change Management: Own incidents through the full lifecycle, from triage, prioritisation, and stakeholder communication through safe service restoration, root-cause analysis, and follow-up actions. Maintain accurate incident records, capture decisions and remediation, and document recurring issues and operational procedures in clear, current runbooks and knowledge articles. Plan and implement changes safely, with appropriate testing, approvals, and rollback plans.
- Project Delivery: Plan and deliver small-to-medium technical projects, coordinating with stakeholders and other teams to manage dependencies, risks, and outcomes.
- Automation and Improvement: Identify repeatable manual work and service friction. Propose or build appropriately controlled automation and simpler workflows to reduce toil and improve consistency.
- Asset and Licence Management: Support accurate technology inventory, licence administration, and lifecycle processes, helping the team make effective and responsible use of its tools and equipment.
- Knowledge Sharing: Share learning across the team, contribute to onboarding and operational guidance, and support colleagues as they develop their technical skills.
WHAT WE’RE LOOKING FOR
- Experience: Typically 2-3+ years in IT engineering, workplace technology, systems administration, or a similar technical role.
- Technical Breadth: Practical experience supporting or administering a range of workplace technology services. You have a strong foundation in at least one relevant area and are motivated to build capability across others.
- Relevant Platforms: Experience with some of the following is useful: identity and access management (for example, Okta and SSO); Google Workspace; Atlassian products; macOS or Windows endpoint management (for example, Jamf or Microsoft Intune); SaaS administration; IT asset or licence management; or office technology. You do not need experience with every product listed.
- Security Mindset: Understand the importance of least privilege, secure configuration, data protection, auditability, and careful change management. You know when to escalate a risk or seek specialist guidance.
- Problem Solving: Take a logical, evidence-led approach to troubleshooting. Explain technical options and trade-offs clearly, and distinguish between immediate mitigation and long-term resolution.
- Ownership: Take responsibility for work from investigation through resolution and follow-up. Care about the long-term health of the services you support, not only closing individual requests.
- Communication: Work effectively with colleagues, stakeholders, and technical teams. Translate technical detail into clear updates and provide helpful, user-focused support.
- Adaptability: Comfortable working across a varied technology estate, learning new tools, and balancing planned delivery with operational priorities in a changing environment.
- Teamwork: Share knowledge, ask for help when needed, and contribute positively to a team that works across multiple technical domains.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: New York; Warsaw
Workplace: Hybrid
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for an IT Support Engineer based out of our New York office. This is a hybrid role - 4 days per week on-site and one day working from home.
WHAT YOU'LL DO
- Device lifecycle management: assist with laptop procurement, setup, returns, and secure wiping
- Office IT support: provide on-hand support to our colleagues in our New York office, as well as support with expansions and/or office buildouts
- AV support: ensure meeting rooms and AV equipment are running reliably
- End-user support: be the first point of contact for the team by logging, prioritising and resolving support tickets in a timely manner, keeping end users informed throughout.
- Onboarding: run IT onboarding calls for new joiners
- New IT projects: contribute to IT initiatives
- Automation and tooling: build automations and Slack bots to streamline repetitive work
- Documentation: write and maintain clear internal IT documentation and guides (fixes, processes and playbooks) to continue building out our internal knowledge base
WHAT YOU BRING
- A friendly, end-user focused attitude. You genuinely enjoy helping people solve problems.
- Strong organisational skills, attention to details and a proactive mindset.
- Solid IT fundamentals (macOS, iOS and Android Operating systems, networking basics, SaaS tooling, AV systems etc.)
- Hands-on experience with an MDM platform (Jamf, Kandji, Fleet or similar)
- Experience with Okta (or similar IdP) and understanding of access management principles, SSO, MFA and user/group management.
- A willingness to learn new tools and technologies quickly
- Clear written and verbal communication skills with a knack for writing helpful documentation.
BONUS
- Prior experience in a high growth / startup environment
- Experience in a customer or public-facing role
- Experience with Agentic AI tooling
- Familiarity with bash scripting
WHAT WE OFFER
At ElevenLabs, our biggest reward is shaping that future of voice technology. In addition, we offer:
- Stock options; we want you to have ownership in the company and share the successes that lie ahead. That’s why we offer early employees stock options as part of their compensation package.
- Extraordinary team; we favor ambitious, smart people striving for outsized impact. You’ll work on the state of the art surrounded by people with extraordinary skills and positive attitudes.
- We offer competitive compensation and stock options. We are open to candidates of varying seniority. Given the broad range, we'll be happy to discuss specific salary details during our initial conversation.
- Annual company off-sites; the last ones were in Croatia, Portugal and Switzerland.
This position will be 4 days on-site in our New York office.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Philippines
New opportunities in Philippines!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Junior IT Specialist to join our team and provide hands-on IT support for a US-based executive’s technical environment. In this role, you’ll troubleshoot Windows systems remotely using PowerShell and command-line tools, follow written procedures, document your work, and report results clearly. You’ll also use Claude and other tools to support your technical work and contribute to the executive’s ongoing projects.
🟩
What's in it for you:
Work on real-world technical challenges across the executive’s projects, building hands-on experience in Windows administration, PowerShell, and cloud technologies
Build practical AI skills by using Claude in your day-to-day work
✅ Is that you?
1+ year of professional, hands-on experience in IT support, help desk, IT operations, or a similar technical role
Working knowledge of Windows and PowerShell, including running commands, interpreting output, and reporting results accurately
Ability to read and review basic Python or PowerShell scripts
Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues
Ability to follow written procedures, document work accurately, and clearly report any issues or blockers
Knowledge of basic security practices, including least-privilege access, safe handling of credentials, and backing up before making changes
Attention to detail, a focus on accuracy, and the judgment to ask for help when needed
Ability to learn new tools and systems quickly, including the AWS console and macOS settings
Desirable:
Experience with AWS, Azure, or Google Cloud consoles
Basic networking knowledge, including IP addresses, DNS, and VPNs
Basic scripting skills in PowerShell, Python, or JavaScript
Experience with Jira or a similar ticketing tool
Familiarity with macOS, including System Settings, privacy permissions, and Terminal
Basic knowledge of Linux (Ubuntu)
Experience supporting executives or VIP users
Familiarity with backup tools such as MSP360 or CloudBerry
🧩
Key responsibilities and your contribution
In this role, you’ll support the executive’s technical environment and develop your skills across a range of systems and tools.
Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop
Follow documented procedures, verify results, and report progress, blockers, and outcomes clearly
Document each task, including actions taken, results, and supporting evidence
Use AI assistants to investigate issues, write and review scripts, and draft responses, verifying their output before use
Follow security procedures, use only the access required, protect credentials, back up before making changes, and check with Security before changing security settings
Track technical issues through to resolution, including during weekend shifts, working within documented procedures and escalating when guidance or approval is needed
Contribute to practical tools and automation for the executive’s projects, learning to use Claude and other tools as needed
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
As a
Software Engineer (all genders)
at TeamViewer, you’ll join our Professional Services team and work with TeamViewer Frontline, our platform for building and deploying applications for frontline workers. You’ll work directly with customers to understand their processes, integrate Frontline with their systems, and develop device-guided workflows and customer-facing solutions. The role combines hands-on software engineering with customer interaction, troubleshooting, and close collaboration with our product teams.
Design and implement APIs and integrations between TeamViewer Frontline and customer systems.
Configure and develop operator workflows using Frontline’s custom configuration language.
Build and configure customer-facing web interfaces as part of customer solutions.
Configure and deploy Frontline in customer environments and connect workflows to backend data.
Work directly with customers to understand requirements, resolve technical issues, and troubleshoot implementations.
Develop product features and share implementation feedback with the product team.
Provide occasional L3 support on an as-needed basis.
Travel occasionally for customer-related activities, approximately two to three times per year for up to one week per trip.
Requirements
Hands-on experience with Java, Spring, React, SQL, Git, and JSON.
Familiarity with macOS and confidence using the command line.
Familiarity with Bash scripting, Docker, Hibernate, and Kubernetes is a plus.
Knowledge of networking fundamentals such as TCP/IP, DNS, HTTP, and SSL.
Ability to approach unfamiliar or ambiguous technical problems in a structured way and make sound technical decisions.
Strong communication skills and the ability to explain technical topics clearly to technical and non-technical stakeholders.
A proactive mindset, eagerness to learn, and strong collaboration skills.
Fluent in English; German is a plus.
What we offer
Onsite onboarding in our HQ office for an optimal start.
Great compensation and benefits packages, including a company achievement bonus and company stocks, as well as regular salary reviews.
Public transport-friendly offices.
Special terms for local gyms.
Access to the Corporate Benefits platform with many discounts.
Regular team events and company-wide celebrations.
Open-door policy, no dress code rules, frequent All Hands meetings and Leadership Lunches.
Hybrid and flexible working hours with up to 60% home office.
Work From Abroad Program allowing up to 40 days of work outside your contracting country.
We celebrate diversity as one of our core values. Join and drive one of the c-a-r-e initiatives together with us!
Location: Canada Wide - Excluding Quebec
Workplace: Hybrid
Safe Software is looking for a fun-loving, talented DevOps Engineer who is interested in becoming part of one of the fastest growing data integration companies in the world! As a DevOps Engineer on our Public Cloud DevOps team, you will help enable our teams to develop our Cloud applications at a great velocity by providing a secure, reliable, and robust infrastructure. We have an immediate opening and are excited to find the right candidate to join our team.
ABOUT THE TEAM
On the Public Cloud DevOps team, we value providing high uptime for our services and highly efficient systems. We are responsible for architecting and maintaining a number of powerful infrastructure tools and pipelines that powers our Cloud applications, as well as maintaining many complex systems such as our CI/CD systems, Kubernetes clusters, internal developer tools, and the many automated services that maximize the efficiency of our developers. Ultimately, we enable our teams to develop and deploy our Cloud applications to a secure, reliable, and robust infrastructure.
WHAT YOU'LL BE DOING
As a DevOps II at Safe Software, you will be contributing to the maintenance of infrastructure and pipelines that enable the development, testing, and delivery of our Cloud applications. This includes, but not limited to…
- Monitoring and Updating Infrastructure. Using “infrastructure as code” principles, we continuously monitor and improve our infrastructure that supports our applications.C
- Cloud Optimization. On the DevOps team, we take pride in being able to explore and incorporate new industry technologies into our processes. We strive to ensure that our AWS usage costs do not grow unnecessarily, using monitoring to make cost-saving enhancements to our systems.
- Analyzing and Improving CI/CD Pipelines. Our CI/CD pipelines are very important for our developers, so we want to continuously improve our pipelines to provide faster feedback.
- Scripting and Automations. As engineers, we pride ourselves on speed and efficiency. We need to make sure our pipelines are automated with scripts to allow repetition.
DAY TO DAY RESPONSIBILITIES
- Fixing defects or adding new capabilities to our Cloud infrastructure
- Developing and maintaining software tools that aid our development teams.
- Practicing Kanban style Agile Development with Jira
- Researching and Learning new tools and technologies
- Reviewing and updating automation pipelines via Jenkins or GitHub Actions
- Participate in team meetings to provide updates and report newly-identified issues
- Finding, analyzing, and remediating infrastructure related security issues
QUALIFICATIONS, SKILLS AND COMPETENCIES
- A Bachelor's degree in Computer Science, Computer Engineering or a related field, or an equivalent combination of education and related experience.
- 2-3 years of DevOps and Platform Engineering or related work experience
- Knowledge or experience with Docker and or Kubernetes.
- Knowledge or experience with Cloud Platforms: Amazon AWS, Google Cloud Platform, Microsoft Azure.
- You are familiar with scripting languages such as Python, Powershell and/or Bash
- You have a working knowledge of databases and SQL.
- You are self-motivated and proactive, with a strong desire to learn new tools and the latest technologies.
- Excellent written and verbal communication skills.
- Excellent planning, organizational and time management skills.
- Thrive in a fast-paced and dynamic environment – you are not afraid of fast-paced change!
- You are a critical thinker with a curious mind and a love for problem solving.
- You embrace working in a team-oriented environment, and have a passion for helping others.
BONUS POINTS
- Experience with CI/CD Tools or Platforms (e.g. Jenkins, GitHub Actions)
- Experience with Kanban or other Agile methodologies.
- Experience with different operating systems (e.g. MacOS, Ubuntu).
- Experience with popular IDEs. (e.g. Visual Studio, VSCode)
- Experience with A.I. Coding Agents. (e.g. Claude Code, GitHub Copilot)
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
Ищем стажёра, который уже умеет делать полный цикл: от задачи и макета до работающего продакшена — руками и с AI-агентами. Пишете Python на уровне «прочитать, поправить, собрать скрипт».
Location: USA (Remote)
Workplace: Remote
Mysten Labs’ mission is to advance the internet through step-function improvements in what technology makes possible. We build foundational infrastructure and products that give people, businesses, and developers new ways to interact, transact, and create value.
Our work spans on-chain finance and the emerging agent economy. Through Sui, Move, and our broader technology stack, we’re building the systems that make these experiences possible - from secure, scalable blockchain infrastructure to new ways for businesses and AI agents to interact.
Responsibilities
- Build and operate the Security Observability & Data Platform (tens of TB/month and growing). This covers ingestion, normalization and retention, plus the query and detection layer on top. Detections are code: tested, reviewed, and measured for precision.
- Own endpoint security across the fleet: deploy, tune and respond with EDR; run and configure binary authorization; and set hardening baselines with IT Operations.
- Lead threat hunting, internal investigations and insider-threat work. Handle security incidents end to end: triage, containment, forensics, root cause, and the control that prevents a repeat.
- Build the next generation of security services and run them in production: zero-trust AuthN/AuthZ, a uniform blocking service, an application proxy, asset inventory, developer portal, and compliance as code.
- Build and run the agent platform (local and Kubernetes). Use LLM agents to automate triage, enrichment, investigation and response, with deterministic checks wherever a model's answer isn't enough.
- Review infrastructure and cloud designs (Kubernetes, AWS/GCP, bare metal, CI runners) for security, and help engineering teams adopt the shared services instead of building their own.
- Run red-team and adversary-emulation exercises, and turn the results into detections and fixes.
- Write runbooks and post-mortems that someone who wasn't in the room can follow at 3 a.m.
Minimum Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience.
- 5+ years in security engineering, detection and response, or infrastructure/SRE with a security focus, including hands-on incident response on endpoints and in the cloud.
- Experience operating an EDR, writing and tuning detections. Knowledge of macOS and Linux internals as attackers use them: persistence, credential theft, process injection, living-off-the-land binaries.
- Experience building or operating telemetry pipelines and a SIEM or security data lake at TB scale. Strong SQL, including detection logic over large datasets.
- Hands-on production engineering: Linux, containers, Kubernetes, at least one major public cloud, infrastructure as code, monitoring and alerting.
- Proficiency in Python or Go, and comfort with Rust or willingness to work in it (most of Mysten's stack are Rust).
- Working knowledge of identity: SSO (OIDC/SAML), phishing-resistant MFA, device trust, and how session and token theft work.
- Strong written communication: can run an incident channel and write the post-mortem.
- Interest in the web3 space is required.
Preferred Qualifications
- Experience building zero-trust access, identity-aware proxies or policy engines.
- Binary authorization or allowlisting at fleet scale
- Familiarity with the threat actors that target crypto companies and their methods, from social engineering and fake campaigns to supply chain compromises.
- Digital forensics (memory, disk, macOS unified logs) and malware analysis.
- Experience building security tooling with LLM agents (Claude Code skills or comparable), and a clear sense of where models help and where deterministic tooling has to do the work.
- Compliance as code (CIS benchmarks); experience in ISO 27001 or SOC 2 environments.
- Publications, conference talks or open-source security tooling.
Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information.
Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com http://mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers http://mystenlabs.com/careers). Remember: you can always verify positions on our job boards at www.mystenlabs.com/careers http://www.mystenlabs.com/careers.
To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.
Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!
Location: Remote
Workplace: Remote
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for an IT Engineer to design the systems behind how people at Baseten get access, stay secure, and move through their time here. This role builds the controls and automation that our IT Operations team runs every day across identity, client platforms, SaaS, and cloud access.
The goal is a corporate environment that’s secure by default and easy to use: access that’s right from day one, removed when it should be, and provable at any time.
RESPONSIBILITIES
- Strengthen our identity platform with strong authentication, clean access models, and least privilege as the default.
- Automate the workforce lifecycle so that joining, changing roles, and leaving Baseten are fast, consistent, and need little manual work.
- Build reliable pipelines for OS updates, patching, and software deployment that keep the fleet current without disrupting people’s work.
- Connect device health to access decisions, so a compliant device is what earns access to sensitive systems.
- Recommend identity and security standards for our SaaS and AI tools, and make the secure configuration the easy path for teams adopting new ones.
- Bring governance to non-human identities (service accounts, API keys, AI agents) and replace long-lived credentials with better options wherever possible.
- Manage configuration as code across identity and endpoints to reduce drift, so audit readiness comes from the systems themselves instead of a separate workstream.
- Give IT Operations well-designed tools and guardrails, so they can handle more requests on their own, safely.
REQUIREMENTS
- 5+ years in IT engineering or corporate security engineering, ideally at a cloud-native company.
- Strong grounding in identity: SSO, MFA, provisioning, and the protocols behind them.
- Hands-on experience engineering macOS fleets at scale: MDM, configuration profiles, app packaging and deployment, and endpoint visibility and EDR tooling.
- Experience automating real workflows in code (Python, Bash, or similar), and comfort with infrastructure-as-code.
- A working understanding of SaaS and cloud access risks, and how to reduce them without blocking the business.
- Good judgment about when to build, when to buy, and when to leave something alone.
- Clear writing, and a track record of working across IT, People, Engineering, Legal, GRC and Security.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: United Kingdom, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
Reporting to the Security Engineering Director, the Staff Security Engineer will act as technical lead of the Olo Security Blue Team and work on security defences that allow our systems to keep running while protecting the data of our clients and their customers.
Additionally, you will help in the identification and prioritisation of future project initiatives based on risk and execute cross-functional projects with a high degree of ownership and excellence, all while actively mentoring other team members and elevating the collective team’s capabilities and skill sets. If you are passionate about reducing risk while supporting innovation, we encourage you to apply!
You can work remotely from anywhere in the United Kingdom.
How you’ll make an impact
Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery.
You will provide strategic and technical oversight to the team and the program.
Technically lead a team of security engineers and analysts who hunt, detect, and respond to internal and external threats.
Collaborate with customers and partners to strengthen their security posture.
Drive ongoing optimisations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities.
Ultimately you will keep team member and customers data safe by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams.
Information Protection
Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls.
Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution.
Oversee Threat Hunting program to detect and mitigate advanced threats.
Manage non-event driven security reviews, including concept reviews, design reviews, patching, firewall rules and system configuration checks.
Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse.
Incident Detection and Response
Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls.
Coordinate the detection and response to attacks through all incident phases.
Ensure incident reports are accurate, detailed and relevant.
Monitor, detect, and remediate misconfigurations and security risks across our cloud environments.
Participate in a 24/7 on-call rotation.
Security Services
Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management.
What We'll Expect from You
5+ years of Security Engineering, Security Operations or Security Architecture experience.
CISSP, GCIH or similar certification preferred.
Experience acting as technical lead to distributed teams consisting largely of remote engineers.
Experience complying with PCI-DSS and other compliance and regulatory standards.
Experience with attacker tactics, techniques and procedures.
Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards.
Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports.
Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident investigation, implementing countermeasures, and conducting incident response).
Deep understanding of operating system, networking and application concepts.
Experience hardening Windows, MacOS, Linux Containers and Kubernetes.
Familiarity with AWS security best practices and Infrastructure-as-Code.
Experience deploying and maintaining security technologies. (e.g. Access Proxies, API Gateway, Anti-Malware, Application Control, Cloud Security Posture, Data Leak Prevention, Data Mapping, Endpoint Detection & Response, Intrusion Detection System, File Integrity Monitoring, Firewalls, Mobile Device Management, Multi Factor Authentication, SIEM, Static Inspection, Vulnerability Assessment, Web Proxies, WAF and Zero Trust).
Adept at working with internal Product & Engineering, Legal, People & Culture, Finance and GTM teams and external partners, auditors and customers.
Ability to work during critical incidents or to support coverage requirements.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Applicant Privacy Notice (United Kingdom)
Задачи:
— Разбирать результаты сканирования уязвимостей, системных аудитов и события в логах;
— Воспроизводить проблемы клиентов в лабораторной среде и взаимодействовать с разработкой;
— Готовить статьи базы знаний и применять AI для автоматизации поддержки.
Требования:
— Свободный арабский язык и готовность работать с воскресенья по четверг;
— От 2 лет опыта с TCP/IP, администрированием Linux, Windows или macOS и установкой обновлений;
— Опыт технической поддержки корпоративных клиентов и диагностики сложных проблем;
— Готовность к дежурствам по выходным и праздникам;
— Удалённая работа из ОАЭ или Саудовской Аравии.
УдалённоseniorОАЭ, Саудовская Аравия
Москва
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