Software Engineer - Professional Services

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities As a Software Engineer (all genders) at TeamViewer, you’ll join our Professional Services team and work with TeamViewer Frontline, our platform for building and deploying applications for frontline workers. You’ll work directly with customers to understand their processes, integrate Frontline with their systems, and develop device-guided workflows and customer-facing solutions. The role combines hands-on software engineering with customer interaction, troubleshooting, and close collaboration with our product teams. Design and implement APIs and integrations between TeamViewer Frontline and customer systems. Configure and develop operator workflows using Frontline’s custom configuration language. Build and configure customer-facing web interfaces as part of customer solutions. Configure and deploy Frontline in customer environments and connect workflows to backend data. Work directly with customers to understand requirements, resolve technical issues, and troubleshoot implementations. Develop product features and share implementation feedback with the product team. Provide occasional L3 support on an as-needed basis. Travel occasionally for customer-related activities, approximately two to three times per year for up to one week per trip. Requirements Hands-on experience with Java, Spring, React, SQL, Git, and JSON. Familiarity with macOS and confidence using the command line. Familiarity with Bash scripting, Docker, Hibernate, and Kubernetes is a plus. Knowledge of networking fundamentals such as TCP/IP, DNS, HTTP, and SSL. Ability to approach unfamiliar or ambiguous technical problems in a structured way and make sound technical decisions. Strong communication skills and the ability to explain technical topics clearly to technical and non-technical stakeholders. A proactive mindset, eagerness to learn, and strong collaboration skills. Fluent in English; German is a plus. What we offer Onsite onboarding in our HQ office for an optimal start. Great compensation and benefits packages, including a company achievement bonus and company stocks, as well as regular salary reviews. Public transport-friendly offices. Special terms for local gyms. Access to the Corporate Benefits platform with many discounts. Regular team events and company-wide celebrations. Open-door policy, no dress code rules, frequent All Hands meetings and Leadership Lunches. Hybrid and flexible working hours with up to 60% home office. Work From Abroad Program allowing up to 40 days of work outside your contracting country. We celebrate diversity as one of our core values. Join and drive one of the c-a-r-e initiatives together with us!