Вакансии

Location: Bengaluru, Karnataka, India, APAC From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the role We’re looking for a Staff Infrastructure Engineer with GCP, Azure, or AWS expertise to help us build a seamless, reliable platform for the dbt platform across AWS, Azure, and GCP. Our team’s mission is to create a seamless developers experience by providing a stable, observable, and easy-to-use infrastructure platform. Over the past year, we’ve designed and operationalized a next-gen cell-based architecture, scaling the dbt platform across all three cloud providers. Now, we’re focused on automation, self-service, and improving developer velocity through better tooling, processes, and infrastructure design. As an Staff engineer on our team, you’ll work on medium projects, helping to refine our platform while ensuring performance, reliability, and a great developer experience. You’ll collaborate across teams, solve real infrastructure challenges, and help shape the future of multi-cloud dbt Cloud. What You'll Do Design, operate, and support infrastructure systems with parity across tenancy models (single vs multi) and public clouds (AWS, Azure, and GCP) - and work with engineering teams to get their services consistently deployed to those environments Bring cloud infrastructure expertise to the team, helping us strengthen and scale our infrastructure as we expand dbt Cloud’s multi-cloud capabilities. Help create a great developer experience while working with our close partners in Architecture, Release Engineering, Product Engineering and Security Leverage tools and languages such as Terraform, Kubernetes, Python, Bash, Helm, ArgoCD, Go, and DataDog Design and build automation to eliminate manual toil and streamline infrastructure operations at scale Identify and implement infrastructure optimizations that reduce cloud spend without sacrificing reliability Participate in a balanced on-call rotation in an environment that values continuous improvement, and help to upgrade our tooling and reduce toil Skills We're Looking For 10+ years of Experience with the clouds, tools, and languages in our stack, especially: AWS\Azure\GCP, Terraform, Kubernetes, Python, and Bash Solid experience with declarative Infrastructure as Code - ideally with Terraform or a willingness to learn while leveraging your CloudFormation or ARM\Bicep background Love to automate tasks Worked asynchronously as part of a fully-remote, distributed team - and have excellent communication and writing skills Prior experience in a multiple cloud environment More extensive Kubernetes administration and troubleshooting background #LI-HYBRID #LI-JI1 Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Задачи: - Разрабатывать REST API с использованием FastAPI; - Проектировать и реализовать backend-сервисы с нуля; - Проводить интеграции с базами данных и системами обмена данными; - Обеспечивать масштабируемость и отказоустойчивость сервисов; - Писать и поддерживать автоматизированные тесты; - Настраивать и поддерживать CI/CD процессы для непрерывной интеграции; - Участвовать в планировании задач и работе по методологии Scrum; - Тесно взаимодействовать с командой для оперативного решения технических вопросов. Требования: - Сильные инженерные навыки, самостоятельность, понимание полного цикла доставки приложения; - Уверенный опыт настройки и использования CI/CD, работы с Docker и Kubernetes; - Понимание DevOps-культуры, умение написать и поддержать Helm-чарт/Dockerfile, разобраться с деплоем, настроить базовый мониторинг и алертинг; - Глубокие знания Python и опыт работы с FastAPI; - Опыт работы с PostgreSQL, ClickHouse, Kafka, Redis, Spark; - Умение писать чистый, поддерживаемый код с соблюдением best practices и знание архитектурных паттернов; - Опыт работы в высоконагруженных системах и решения реальных задач на production; - Аналитический склад ума, системное мышление и готовность самостоятельно доводить задачи до конца; - Продвинутое знание инструментов мониторинга (Prometheus, Grafana, Opensearch/ELK); - Глубокий опыт в DevOps, опыт работы с Triton Inference Server и другими инструментами деплоя ML-моделей будет плюсом.

Задачи: — разворачивание новых web-сервисов в инфраструктуре компании; — поддержание высокой доступности этих highload web-сервисов; — ответственность за сохранность данных; — автоматизация процессов; — взаимодействие с командами разработки/PM/GM; — поддержка документации в актуальном состоянии. Требования: — администрирование (Linux/Unix) от 3-х лет; — умение дебажить проблемы (top, iostat, iotop, strace, ltrace, tcpdump/wireshark, traceroute, mtr и другие); — понимание стека tcp/ip, пакетные фильтры; — администрирование Kubernetes; — понимание контейнеризации (docker/lxc), умение писать Dockerfile; — умение создавать шаблоны в Helm; — владение любым скриптовым языком программирования (Python/Bash или другие); — знание систем управления конфигурациями (saltstack/ansible или другие); — опыт написания CI/CD пайплайнов в Gitlab-ci/Jenkins или другие; — базовое понимание и конфигурирование Nginx; — опыт администрирования реляционных баз данных (Mysql и Postgresql); — умение настраивать бэкапы баз данных, репликацию, навыки дебага баз данных, умение искать и анализировать медленные запросы; — знания английского языка на уровне чтения и понимания технической документации; — коммуникабельность, инициативность, самостоятельность. Будет плюсом: — понимание основ методологии SRE; — понимание основ методологии DevOps; — опыт администрирования ceph и radosgw (s3). Условия: — сложные и интересные задачи, быстрый рост и амбициозные цели перед проектом; — сильная команда специалистов по разным направлениям; — отличная рабочая атмосфера и отсутствие бюрократии; — возможность реализовывать собственные идеи на проекте, участвовать в разных этапах реализации проектов, проявлять инициативу и воплощать идеи в жизнь.

RELOCATION TO SPAIN Location: Hybrid in Barcelona, Spain. Relocation support is provided for the employee and their family. Company Manychat is a leading Chat Marketing platform used by over 1.5 million customers worldwide to automate conversations on Instagram, Messenger, WhatsApp, and TikTok. What you will do — Maintain and harden AWS infrastructure, including EC2, ALB/NLB, WAF, IAM, and CloudWatch. — Operate EKS clusters powering Python-based AI services and migrate existing services using Terraform and Helm. — Codify infrastructure with Terraform and manage host-level automation via Ansible. — Build and optimize CI/CD pipelines using GitHub Actions. — Own observability efforts with Prometheus and Grafana, including alerting and on-call readiness. — Partner with engineers to drive platform reliability and create maintainable infrastructure documentation. Requirements — 5+ years of experience managing Linux (Ubuntu, Amazon Linux) in production. — Strong experience with Kubernetes (ideally EKS), Helm, and Terraform. — Comfort running and debugging Python workloads in containers. — Solid understanding of networking, IAM, and cloud security best practices. — Hands-on experience with Nginx Ingress and reverse proxy setups. — Must be based in or be able to relocate to Barcelona, Spain. Nice to have — Advanced Ansible skills beyond the basics. — PostgreSQL or Amazon RDS tuning and operations experience. — Deep understanding of observability tools like Loki. — Familiarity with PHP production environments. — Experience with TDD, CI/CD best practices, and agile development. Culture & Benefits — Relocation support for you and your family. — Comprehensive health insurance for you and your family. — Professional development budget for courses, certifications, and conferences. — Hybrid work model and flexible benefits package. — In-office perks including free meals and snacks. — Company-funded sports activities, annual offsites, and team-building events.

Требования: — Опыт работы на позиции DevOps от 4х лет; — Опыт работы с высоконагруженными системами и распределенными архитектурами (например, в банковской сфере, fintech, или финансовых платформах); — Понимание принципов обеспечения высокой доступности (HA), Disaster Recovery (DR) и работы в рамках SLA/SLO; — Опыт внедрения CI/CD-пайплайнов, автоматизации деплоя; — Знание Linux (группы и права доступа, сервисы systemd, анализ производительности); — Опыт работы с Docker, Kubernetes (администрирование кластеров, сетевые политики, CSI), Helm (управление релизами), Ansible и Terraform (автоматизация развертывания и управление инфраструктурой); — Опыт работы с Prometheus, Grafana, ELK (Elasticsearch, Logstash, Kibana), Jaeger (для трассировки); — Опыт настройки alerting и анализа метрик; — Опыт работы с инструментами безопасности (SonarQube, Vault); — Знание одного из скриптовых языков (Python, Bash, Go); — Опыт работы с системами управления версиями (Git, GitLab, GitHub, Bitbucket); — Знание основ построения сетей передачи и хранения данных. Обязанности: — Взаимодействие с вендорами и разработчиками внедряемого ПО; — Сборка тестовых стендов, сборка и ввод в эксплуатацию продуктивной среды совместно с командой проекта и подрядчиком; — Установка релизов на тестовые стенды и продуктив, автоматизация установки релизных сборок; — Установка обновлений ОС, устранение уязвимостей информационной безопасности; — Анализ производительности работы ИС в зоне ответственности команды; — Внедрение, сопровождение и развитие мониторинга ИС, алёртинга на базе корпоративных Zabbix / Prometheus / Grafana / GMonit; — Обеспечение доступности платформы цифрового рубля в соответствии с требованиями SLA; — Устранение сбоев в работоспособности ИС; — Реагирование на отклонение работы системы от ожидаемого; — Ведение и актуализация технической документации команды.

RELOCATION TO UAE CoreConnect, a flagship product by VentureOne, the commercialization arm of the Advanced Technology Research Council, acts as the digital glue within the complex ecosystem of autonomous mobility in logistics. CoreConnect is building the infrastructure layer for autonomous operations in complex ecosystems. We develop a robot orchestration platform that enables logistics and other operators to deploy, manage, and scale fleets of autonomous robots across real-world environments. Our technology sits at the intersection of robotics, operations software, and intelligent automation. Role Overview We are seeking a Senior Software Engineer (Backend) who prioritizes system reliability and product impact. You will be a key contributor to CoreConnect, developing a scalable Hexagonal Backend API service that serves as the primary interface for our commercial ecosystem. We value engineers who operate with a high degree of autonomy, technical pragmatism, and a commitment to operational excellence. We are specifically looking for candidates who demonstrate ownership, pragmatism, and feel comfortable with navigating ambiguity. Key Responsibilities Core Engineering & Architecture: Design, implement, and optimize scalable Kotlin Spring Boot backend services using a Hexagonal architecture for high-performance fleet orchestration. Data & Integration Strategy: Manage complex data layers (Postgres/PostGIS, TimescaleDB) and develop a Unified Abstraction Layer to integrate diverse autonomous vehicle APIs for fleet-agnostic control. Real-time Systems & Optimization: Drive the technical roadmap for real-time data engineering, resolving bottlenecks in high-frequency data ingestion (MQTT/WebSockets) to ensure sub-second latency. Security, Scalability & Observability: Enforce standards for platform security and observability, implementing Multi-tenant Architecture (RLS) and Role-Based Access Control (RBAC). Cross-Functional Collaboration: Partner closely with Product, Engineering Leadership, and DevSecOps to build high-quality solutions that drive measurable business outcomes. Engineering Culture: Mentor engineers, lead rigorous code reviews, introduce process improvements, and foster a culture of operational excellence. Qualifications Experience & Education: Bachelor’s degree or higher in Computer Science or other relevant fields and 5+ years of professional experience with Java or Kotlin and Spring Boot delivering well-tested, complex systems in a SaaS startup environment. Architecture & Data Mastery: Deep proficiency in distributed systems, Hexagonal Architecture, and scalable API design. Expertise in SQL (PostgreSQL), geospatial data (GIS/PostGIS), and time-series data (TimescaleDB). Real-Time & Integrations: Experience architecting low-latency communication (WebSockets, MQTT) and building abstraction layers for third-party vendor APIs. Mindset & Execution: Proven ability to navigate ambiguity, balance architectural purity with commercial objectives (managing technical debt, shipping MVPs), and take full ownership of the code lifecycle and incident management (root-cause analysis and prevention). Security & Quality: A consistent focus on software quality and security best practices with hands-on experience in automated testing (unit and integration test suites), SAST, DAST, and setting up platform observability tooling. Complementary Expertise: Frontend Proficiency: Practical experience building interfaces with React or Next.js and TypeScript. Infrastructure & DevOps: Mastery of cloud environments, specifically AWS and Kubernetes (EKS), along with CI/CD pipelines and Infrastructure as Code (Terraform or Helm). Industry Experience: Direct background in logistics, robotics, or fleet management systems. Communication: Fluency in Business English is a must. What We Offer We provide a competitive, tax-free salary and a comprehensive benefits package in a collaborative, innovative, and inclusive work environment. Our benefits include an education allowance, free on-site meals, annual flight allowance, health coverage, relocation support (if applicable), and access to well-being activities such as sports and recreational events. Join us to drive innovation and shape the future of technology!

Location: United States (Remote); United Kingdom (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. About the Role   We're looking for a Forward Deployed Engineer that will work directly with customers to ensure successful Teleport deployments. You will meet regularly with customers, understand pain points blocking deployments and remove roadblocks. This includes writing and fixing IaC deployments (like Helm charts), developing workarounds, and writing Go code to fix bugs and implement small features. For more complex issues, you will work with customers to articulate the problem they are trying to solve, gather requirements, and make the business case to the product and engineering teams to invest in resolving the issue. What You'll Do - This job sits at the intersection of product, engineering, and revenue. - You won't just work closely with the engineering team, you will be on the engineering team. - The range of problem solving includes networking, performance, security and integrations with existing systems. - Most of the code you will write will be open source. - Our products are loved by their users, you'll get to meet them regularly. What We're Looking For - Excellent communication skills. - Willing to travel to customer sites. - Infrastructure as Code (IaC) experience (like Terraform, Ansible, Helm). - Linux systems engineering experience. - Go or Rust experience. - As we are a startup, you should be comfortable changing the area of focus and working directly with customers. How We Hire - You will join 30 minute intro call and we will walk you through the compensation, interview process and requirements - You will join a 30 minute call with the hiring manager, and we will walk you through the take home exercise and help answer questions - You join a Slack channel and submit a coding challenge https://github.com/gravitational/careers/blob/main/challenges/sre/challenge.md using Github Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Задачи: - Разрабатывать новый функционал и дорабатывать существующий, включая создание Grafana-дашбордов; - Исследовать, документировать и рефакторить логику сервисов; - Исправлять ошибки и уязвимости безопасности; - Писать тесты и участвовать в код-ревью; - Оценивать задачи, сопровождать релизы и поддерживать коммуникацию в команде. Требования: - Опыт разработки на Java от 2-х лет; - Уверенное знание Java 17–21 и Spring Boot 3; - Опыт разработки высоконагруженных API (REST, gRPC); - Опыт работы с PostgreSQL, Redis и Kafka; - Опыт настройки и поддержки инфраструктуры (Docker, K8S, Helm, CI/CD); - Опыт использования ORM (Spring Data/Hibernate, MyBatis); - Понимание принципов чистой архитектуры и знание паттернов проектирования (в т.ч. микросервисных); - Навыки написания тестов (JUnit5, Mockito, Testcontainers, SpringBootTest); - Опыт работы с Git и GitLab.

Обязанности: — Объединить наблюдаемость и эксплуатацию для легаси и нового стека в единый стандарт; — Построить рабочий алертинг с приоритизацией и эскалациями, чтобы снизить шум и ускорить реакцию; — Запустить стабильный процесс инцидент менеджмента: triage, роли, коммуникации, пост мортем, контроль действий после аварий; — Поставить дежурства 24/7 с понятной ротацией и runbooks; — Обеспечить безопасную поэтапную миграцию к GitOps без просадки SLA. Требования: — Опыт в роли Senior SRE/DevOps; — Опыт работы в продакшн средах с гибридом Bare metal и Kubernetes; — Умение строить observability: метрики, логи, SLI/SLO, алертинг по сервисным сигналам; — Опыт ведения инцидентов как Incident Commander и проведения RCA; — Опыт настройки дежурств, runbooks и операционных процессов; — Сильные Linux и сетевые навыки, понимание edge/DNS/TLS/LB; — Умение работать кросс-функционально и доводить изменения до эксплуатационного результата. Требования по стеку: Linux, Kubernetes, Helm, Prometheus/VictoriaMetrics, Grafana, CI/CD, IaC, GitOps-практики (ArgoCD/Flux как целевая модель), SRE-методики: SLI/SLO, error budgets, incident response, postmortem culture. Будет плюсом: — Опыт с игровыми или realtime системами; — Опыт эксплуатации PostgreSQL и RabbitMQ, включая backup/restore drills; — Опыт с Cloudflare, DNS/CDN и multi-region routing; — Автоматизация SRE-задач на Python/Go/Bash; — Опыт chaos/game day практик. Условия: — Удаленная работа из любого гео в ±3 часах от МСК или гибрид из офиса в Казани; — Открыты к разным форматам оформления; — Гибкое начало рабочего дня, 5 дополнительных выходных в год; — Баланс между перфомансом и здоровым ворк-лайф балансом; — Возможности для развития, инициативы и профессионального роста.

Задачи: — Развертывание и поддержка облачной инфраструктуры в AWS (IaC через Terraform) — Администрирование кластеров Kubernetes (EKS) и управление деплоем через Helm — Настройка, оптимизация и защита пайплайнов в GitLab CI и GitHub Actions — Внедрение инструментов сканирования уязвимостей (SAST/DAST) и управление секретами в HashiCorp Vault — Настройка сквозного мониторинга и логирования (Prometheus, Grafana, ELK/Loki, Sentry), оперативное реагирование на инциденты — Участие во внедрении и поддержании практик информационной безопасности по стандарту ISO 27001 — Настройка и поддержка веб-серверов (Nginx), управление VPN, SSL/TLS сертификатами и DNS Требования: — Уверенное знание Linux (Ubuntu/RHEL) и владение Bash для автоматизации — Практический опыт работы с AWS (EKS, IAM, S3, RDS) и Ansible — Глубокое понимание процессов контейнеризации (Docker, Kubernetes) и автоматизации CI/CD — Понимание принципов сетевой безопасности, опыт работы с криптографическими протоколами и системами управления секретами — Знание принципов и практический интерес к внедрению стандартов безопасности ISO 27001 Условия: — Официальное оформление в соответствии с регламентом МФЦА (AIFC) — График работы 5/2, гибкий гибридный формат (сочетание офиса в Алматы и удаленки) с гибким началом дня — Стабильная заработная плата — Интересные и динамичные digital-проекты (включая AI-интеграции и масштабные веб-платформы) — Сильная техническая команда, минимум бюрократии и открытость к вашим технологическим инициативам

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain, Germany or Ireland. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience.1 In Ireland, the Base compensation range for this role is €117,600 - €141,120.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Germany, the Base compensation range for this role is €109,709 - €131,651.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Sweden, the Base compensation range for this role is SEK 878,578 - SEK 1,054,294.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Spain, the Base compensation range for this role is €94,025 - €112,830.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In the UK, the Base compensation range for this role is £103,958 - £124,750.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Задачи: — Поддержка и усиление AWS инфраструктуры (EC2, ALB/NLB, WAF, IAM, CloudWatch) — Управление и развитие EKS кластеров, обслуживающих Python AI сервисы — Миграция существующих сервисов в Kubernetes с использованием Terraform и Helm — Кодирование инфраструктуры с Terraform и автоматизация на уровне хостов с Ansible — Создание и улучшение CI/CD пайплайнов с GitHub Actions — Ответственность за наблюдаемость: Prometheus, Grafana, алертинг и готовность к дежурствам — Поддержка патчей ОС, сертификатов, правил WAF и общей гигиены инфраструктуры — Взаимодействие с инженерами для внедрения лучших практик и повышения надежности платформы — Создание чистой и поддерживаемой документации и плейбуков по инфраструктуре — Редкая поддержка внерабочих инцидентов Требования: — Опыт управления Linux в продакшене (Ubuntu, Amazon Linux) от 5 лет — Глубокие знания Kubernetes (желательно EKS), Helm и Terraform — Уверенность в запуске и отладке Python приложений в контейнерах — Понимание сетевых технологий, IAM и лучших практик облачной безопасности — Практический опыт работы с Nginx (Ingress и обратный прокси) — Отличные коммуникативные навыки для объяснения сложной инфраструктуры разработчикам Плюсы: — Продвинутые навыки Ansible — Опыт настройки и эксплуатации PostgreSQL или Amazon RDS — Глубокое понимание инструментов наблюдаемости (Prometheus, Grafana, Loki и др.) — Знакомство с PHP в продакшене — Опыт TDD, CI/CD и agile разработки — Опыт SRE-подобной деятельности: построение устойчивости, автоматизация, инструменты инцидентов Условия: — Гибридный онбординг с возможностью удаленной работы и поддержка релокации для кандидата и семьи — Медицинская страховка для кандидата и семьи — Бюджет на профессиональное развитие: конференции, онлайн-курсы и др. — Гибкий пакет льгот — Гибридный формат работы и щедрые отпуска — Привилегии в офисе: бесплатные обеды и перекусы — Спортивные активности, ежегодные выездные мероприятия и тимбилдинги, финансируемые компанией

Задачи: — Распил backend-части на микросервисную архитектуру — Разработка новых бизнес-фич: алерты, отчеты, витрины, интеграции с Jira и BI-системами — Масштабирование пайплайнов в Apache Airflow — Работа в Kubernetes, использование Docker и Helm для деплоя — Автоматизация CI/CD, усиление покрытия тестами и улучшение наблюдаемости (Prometheus + Grafana) Требования: — Уверенное знание Python 3.x, опыт коммерческой разработки от 3 лет — Практический опыт работы с FastAPI (разработка REST API, работа с зависимостями, валидацией, middlewares) — Опыт работы с асинхронным стеком (async/await, aiohttp, asyncpg) — Навыки написания тестов (pytest) и отладки приложений — Умение писать чистый, читаемый и тестируемый код (принципы SOLID, PEP8, code review) — Уверенное владение SQL, опыт работы с PostgreSQL (написание запросов, индексация, оптимизация) — Знание принципов контейнеризации, опыт работы с Docker — Понимание основ Kubernetes: деплой приложений, работа с pod-ами, secrets, configmaps

Задачи: — Поддерживать, развивать и мониторить существующие Kubernetes-кластера; — Поддерживать, мониторить, выявлять узкие места СУБД/Key-value хранилищ (PostgreSQL, Redis, Clickhouse); — Поддерживать бесперебойную работу систем очередей на базе (Kafka, RabbitMQ); — Поддерживать и развивать систему мониторинга/алертинга на базе Prometheus, Thanos, Alertmanager, Grafana; — Внедрять AI в системы мониторинга; — Участвовать в устранении и расследовании инцидентов инфраструктуры; — Улучшать и развивать существующий CI/CD процесс на базе GitOps (ArgoCD, Gitlab, Jira); — Автоматизировать развертывание приложений (используется Helm + ArgoCD); — Самостоятельно искать новые возможности для улучшения инфраструктуры и внедрения новых DevOps практик; — Консультировать и поддерживать команды разработки и тестирования. Требования: — Понимание целей внедрения DevOps; — Понимание особенностей эксплуатации Python приложений; — Опыт разработки CI/CD пайплайнов с использованием GitLab; — Опыт работы с Docker/Kubernetes и понимание устройства Kubernetes; — Понимание основ сетевых технологий (семейство TCP/IP); — Опыт администрирования linux-инфраструктуры; — Умение работать самостоятельно, брать на себя ответственность, инициативность. Будет плюсом: — Опыт работы с методологией GitOps; — Знание английского языка; — Большой плюс — знание языков программирования Python, Golang. Условия: — Обязательная релокация в Куала-Лумпур (Малайзия) после успешного прохождения испытательного срока (3 месяца).