Location: London Office
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.
Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.
You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.
IN THIS ROLE YOU WILL:
- Serve as the trusted front-line contact for large enterprise customers, guiding them on AI prompting best practices, resolving bugs, and turning feedback into a better product experience, whilst adhering to strict SLAs.
- Diagnose, reproduce, and resolve complex technical issues across the Replit platform.
- Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.
- Lead customer-facing communications during outages or incidents.
- Analyse recurring issues and identify process and documentation improvements to reduce time-to-resolution
- Build and update internal tooling, automation, and documentation that improves team efficiency.
- Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.
- Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.
REQUIRED SKILLS AND EXPERIENCE:
- 4+ years in technical support, developer support, or systems engineering.
- Experience managing and delivering against operational SLAs for enterprise accounts
- Strong hands-on debugging experience with JavaScript, Python, or similar languages, including the ability to read and reason through an unfamiliar codebase.
- Working knowledge of APIs, databases, and Git-based CI/CD workflows.
- Excellent written and verbal communication skills, able to convey technical concepts clearly to both technical and non-technical stakeholders.
- Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.
- Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.
- A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.
NICE TO HAVE:
- Has used Replit in the last 3 to 6 months.
- Experience working with IDEs, terminals, or other common developer tools.
- Experience with AI tools (Claude, ChatGPT, etc.).
- Exposure to cloud infrastructure (AWS, GCP, or similar).
WHAT WE VALUE:
- Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions
- Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams
- Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences
- Continuous learning: Passion for staying current with industry best practices and new technologies
- Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Remote - Singapore
Workplace: Remote
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.
Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.
You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.
IN THIS ROLE YOU WILL:
- Provide swift, high-priority support to Premium customers, responding within strict SLAs.
- Diagnose, reproduce, and resolve complex technical issues across the Replit platform.
- Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.
- Lead customer-facing communications during outages or incidents.
- Identify recurring issues and collaborate internally to reduce time-to-resolution.
- Contribute to internal tooling, automation, and documentation that improves team efficiency.
- Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.
- Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.
REQUIRED SKILLS AND EXPERIENCE:
- 3+ years in technical support, developer support, or systems engineering.
- Experience providing rapid-response support to high-value or enterprise customers.
- Strong debugging skills with JavaScript, Python, or similar languages.
- Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly.
- Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.
- Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.
- A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.
NICE TO HAVE:
- Has used Replit in the last 3 to 6 months.
- Experience working with IDEs, terminals, or other common developer tools.
- Experience with AI tools (Claude, ChatGPT, etc.)
WHAT WE VALUE:
- Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions
- Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams
- Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences
- Continuous learning: Passion for staying current with industry best practices and new technologies
- Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems
Note: This role will begin as remote, with plans to transition to a hybrid model once we establish a local office presence.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We are looking for a Director, Product Finance and FP&A to help drive Ramp’s next phase of growth! This role spans our Product Finance and Corporate FP&A functions. You'll own two of the highest-leverage areas on the team: the unit economics and monetization strategy across every product we ship, and the financial architecture of the company—model, budget, and Board reporting. The work you do will directly shape how we price, how we allocate capital, and how we support executive decision-making through financial insights and planning.
This represents a truly unique opportunity to join one of the country’s fastest-growing startups as we scale toward a potential IPO. You’ll partner closely with Product, Engineering, Sales, Accounting, and executive leadership to drive some of Ramp’s most important financial decisions.
WHAT YOU’LL DO
PRODUCT FINANCE
- Own our unit economics models for every product line, setting financial targets and partnering cross-functionally to turn goals into reality
- Drive pricing and monetization strategy across Ramp's portfolio in partnership with Product and executive leadership
- Run strategic custom deals, structuring creative commercial arrangements that help Sales win in competitive situations
- Partner closely with Product leaders to evaluate new product investments, business cases, and long-term growth opportunities
FP&A
- Own Ramp's consolidated financial model and develop a deep understanding of the business drivers behind company performance from revenue through cash flow
- Lead headcount planning across the company, including partnering with People and GTM leadership on capacity and hiring decisions
- Lead non-payroll budgeting across the company, particularly partnering with Engineering, Procurement Ops, and executive leadership on cost strategy and vendor negotiations
- Build and oversee executive-level financial reporting, analyses, and materials that support Board and leadership decision-making
- Own FP&A's internal systems and tooling roadmap for the infrastructure that both FP&A and the broader finance org run on
WHAT YOU NEED
- 8+ years of experience in investment banking, management consulting, private equity, strategic finance, FP&A, or a related finance function, including experience at a high-growth technology company
- Experience managing, mentoring, or developing high-performing team members is a plus
- Excellent financial modeling and quantitative/data analysis skills
- Extreme attention to detail with a high regard for precision
- A "get things done" mentality—you can dissect complex problems, identify solutions, and drive them to completion with a high degree of autonomy
- Exceptional verbal and written communication skills, with the ability to present complex financial analyses clearly to cross-functional stakeholders and executives
- Proven track record of using AI and automation tools (e.g. Claude Code) to streamline financial analysis, modeling, reporting, and other finance workflows
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote, Poland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
The Trusted Agentic Development team sits within GitLab's Developer Experience group and builds the platforms our engineers rely on every day. GitLab engineers increasingly build software with artificial intelligence agents. Agents can generate code and tests in seconds, but they can also produce passing test suites for software that doesn't work as intended. As a Senior Backend Engineer, Trusted Agentic Development, you'll own the technical thesis for closing that validation gap and build the early proof yourself. You'll rethink what validation means when the author is an agent and make the feedback loop fast, automatic, and trustworthy enough that teams choose to adopt it.
Validation that confirms agent-generated code does what was intended, so a passing suite means a working feature and not just a satisfied proxy.
Mid-loop feedback that helps an agent self-correct toward working software instead of green assertions.
Language-aware approaches under one shared model of what "trusted" means, starting with Rust, Ruby, and Go, while allowing the right technique to differ by language.
Real measurement of whether engineers trust and adopt the path, fed straight back into the platform.
What you’ll do
Own the technical thesis for how GitLab validates software when an agent is the author, and turn it into an architecture the team can build against.
Prototype the hard parts by building early versions of feedback mechanisms that catch the gap between passing tests and working software, proving what works before the team scales it.
Develop approaches for GitLab's primary stacks, starting with Rust, Ruby, and Go, under one shared definition of "trusted," while allowing the right technique to differ by language.
Design the mid-loop feedback an agent needs to self-correct toward working software rather than green assertions, and build the systems that deliver it.
Collaborate with engineering teams to adopt these approaches, measure adoption, engineer trust, and validation quality, and use those findings to improve the platform.
Set technical direction the team can build on, review designs, and help teammates grow their technical judgment.
What you’ll bring
Deep, current, hands-on experience building real software with artificial intelligence agents, ideally across more than one language, and a clear understanding of why agent output can pass tests yet fail in production.
A strong point of view on the validation gap and concrete ideas for closing it, backed by approaches you've built or tried.
Experience designing distributed systems designed to run on Kubernetes first.
The technical range to design systems rather than tune a single framework, and the judgment to know when a solution should be general or language-specific.
You prototype to learn, and you ship.
The ability to influence engineers across an organization without formal authority through working code and sound reasoning.
Strong written communication in an all-remote, asynchronous environment.
Alignment with GitLab's values, especially collaboration, iteration, and transparency.
This isn't a quality assurance or test automation role. We aren't looking for depth in a particular testing framework. We're looking for someone who has built with agents, experienced the validation gap firsthand, and wants to solve it.
About the team
The Trusted Agentic Development team is part of GitLab's Developer Experience group. We build platforms and practices that help GitLab engineers validate agent-generated software with confidence. We work across engineering teams and programming languages to understand how people use agents, test new approaches in real workflows, and create a shared model of trusted agentic development that teams choose to adopt.
Poland base salary range:
272,000 PLN – 408,000 PLN
The base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location and having regard to any applicable collective agreements. The base salary range does not include bonuses, equity, or benefits.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Toronto, ON; Remote (Canada)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As the founding Channel Partner Manager for Canada, you will build the partner motion that helps Canadian businesses discover, evaluate, and adopt Ramp through trusted advisors and ecosystem partners.
This is a zero-to-one role. You will own the full partner lifecycle, from identifying and engaging Canadian accounting, advisory, private equity, and venture capital partners through signing, enablement, activation, and partner-sourced pipeline. Your early results will help determine how Ramp scales its Canadian channel motion.
You will work closely with Sales, Growth, Product, Engineering, and the broader Partnerships organization. The right person is a hands-on builder: equally comfortable opening a new relationship, running a partner meeting, solving an operational blocker, and turning early learnings into a repeatable playbook.
WHAT YOU’LL DO
- Build Ramp’s Canadian channel strategy and operating rhythm from the ground up.
- Research, identify, source, qualify and sign net-new Canadian partners.
- Create joint go-to-market and activation plans to grow the Canadian partner ecosystem.
- Drive revenue for Ramp through generating referrals
- Develop trusted relationships with decision-makers and operators inside partner orgs
- Educate partners on Ramp’s Canadian capabilities, value prop and updates.
- Own partner onboarding, activation, pipeline generation, and regular business reviews.
- Work closely with the Canadian Sales team to advance partner-referred opportunities.
- Partner with Product to surface recurring partner needs and inform the Canadian roadmap.
WHAT YOU’LL NEED
- 8+ years of relevant experience, including 5+ years in partner sales, business development, channel partnerships, or a closely related role
- High agency, urgency, and resilience
- Proven track record of sourcing and managing partnerships
- Self-starter mindset: you are comfortable getting in the weeds
- Strong discovery and consultative-selling skills
- Excellent written and verbal communication
- Strong operating discipline and comfort using data to improve performance.
- Proven ability to succeed in a fast-paced environment
- Strong cross-functional judgment and a history of finding success across cross-functional work
- Familiarity with the Canadian business and technology ecosystem
- Strong comfort using AI tools to execute quality work, fast
- Ability to travel to in-person events in Canada frequently
NICE TO HAVE
- Experience building a new partner motion, market, or vertical from an early stage.
- Professional proficiency or native-level fluency in French
- Presence in the Canadian accounting, advisory, private equity, venture capital, financial-services, or technology partner network
- Familiarity with finance & accounting workflows and solutions
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale. They combine software engineering with operational excellence, applying sound engineering principles, automation, and continuous improvement to build, operate, and evolve our production infrastructure.
This is a single application for Site Reliability Engineering opportunities across Infrastructure Platforms. Rather than asking you to choose the right team or level upfront, we evaluate your skills holistically and match you to the opportunity that best aligns with your experience and our hiring needs. We hire Site Reliability Engineers from Intermediate through Senior Staff across multiple Infrastructure Platforms teams.
We don't expect every candidate to have experience with every technology in our environment. We're looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We'll support you in becoming successful with GitLab's tools, systems, and ways of working.
Please note: This position is open to candidates based in the United Kingdom only. Candidates based in the United States or Canada can apply to this posting:
Site Reliability Engineer, Infrastructure Platforms — AMER (Intermediate to Senior Staff)
How our SRE hiring works
Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team.
Recruiter Screen:
A conversation about your background, what you're looking for, and the level and teams that fit, so we can point your process in the right direction.
Core Technical:
The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering system architecture and incident review.
Hiring Manager Interview:
A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab.
Peer Technical:
Team-specific depth, run by SREs from the team you're most likely to join, focused on the problems that team actually works on.
Skip-Level Interview:
A conversation with a senior leader on values alignment, and how you'll work across teams.
After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you'll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time.
We’ll calibrate your level throughout the interview process based on the scope and impact of your experience.
Intermediate: You independently deliver meaningful reliability improvements within a defined area.
Senior: You own complex reliability work end to end and raise the effectiveness of your team.
Staff: You shape reliability across multiple teams, solving systemic problems and creating approaches others can reuse.
Senior Staff: You set technical direction across a broader Infrastructure area and influence reliability strategy at organizational scale.
What you'll do
Keep user-facing services and production systems reliable, scalable, and efficient
Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows
Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling
Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps
Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately
Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages
Take part in incident response and post-incident reviews, turning learnings into changes in automation and process
Document runbooks, architecture decisions, and reviews so your findings become repeatable practices
What you'll bring
Experience keeping production systems reliable, combining an operations mindset with real software engineering practice
Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch
The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes
Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level
Hands-on experience with at least one major cloud provider (GCP or AWS)
Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions
Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure
Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment
A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work
Alignment with GitLab's values and a commitment to working in accordance with them
About the team
Infrastructure Platforms
is responsible for the availability, reliability, performance, and scalability of GitLab’s user-facing services, most notably
GitLab.com
. The organization spans teams across
Production Engineering
,
GitLab Dedicated
,
GitLab Delivery
, and
Developer Experience
, covering everything from the production fleet and networking platform to observability, incident response, deployment infrastructure, tenant scale, and our single-tenant Dedicated offering.
We are a globally distributed, remote-first organization that works asynchronously, favors automation over toil, and uses monitoring, metrics, and clear ownership to continuously improve the reliability of GitLab at scale. For more on how we work, see the
Infrastructure Handbook Page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Chandler, Arizona, United States
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Data Center Technician
to join our team!
About the Role:
Individuals fulfilling this role will be responsible for managing, maintaining, and optimizing the physical infrastructure of our data center operations. The ideal candidate will have significant technical knowledge of server hardware, networking equipment, power and cooling systems, and structured cabling. This role requires a proactive problem-solver with strong leadership abilities, deductive reasoning, and a focus on operational excellence.
What You'll Do:
Hardware Deployment & Maintenance:
Maintain organizational infrastructure including racking equipment, replacing hard drives and other system components
Troubleshoot, repair, and replace defective equipment with minimal supervision
Help manage onsite inventory of hard drives, cables, rails and other spare parts
RMA defective components
Setup, test and activate new equipment via the Linux command line
Data Center Operations:
Work as Backblaze’s physical presence in Data Center Operations
On-call responsibilities require being within an hour of the facility and occasional trips onsite 24x7 to resolve issues that can’t be handled remotely
Workdays may include Saturday and/or Sunday (e.g. working Wednesday - Saturday)
Shifts may include evening and/or overnight shifts
Help with shipping and receiving including moving, packing, and/or unpacking equipment
Follow and improve data center best practices and documentation
Maintain a clean and well-organized work environment
Help with projects to install new systems and services as time allows
Project Management:
Execute infrastructure projects such as server installations, migrations, upgrades, and server set-up.
Full-service execution of new system implementations (from equipment inception to production).
Work with cross-functional teams, including: IT, Neteng, NOC and SRE to test and validate functionality.
Identify opportunities for automation and process efficiency.
Incident response
Respond to and resolve data center infrastructure incidents and Jira tickets.
Troubleshoot and escalate hardware, power, and network issues as needed.
Participate in on-call rotation when needed for incident response.
What we value:
A proactive mindset with a can-do attitude.
Someone who steps up, supports teammates, and shares knowledge freely.
Curiosity, reliability, and a desire to grow technically within the team.
Required Qualifications:
2+ years of experience in data center or server infrastructure roles.
Hands-on knowledge of server hardware and deployments
Proficient with structured cabling, fiber optics, and patch panel management.
Experience with operating systems (Linux and basic scripting).Excellent communication, time management, problem solving and organizational skills
Backblaze Perks
:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
Location Requirement:
This position is based onsite in
Chandler, Arizona
and requires regular in-person attendance. Candidates must currently reside within a reasonable commuting distance of the office. Relocation assistance is not available for this position.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $62,000 - $72,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Seattle, WA
Workplace: OnSite
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is seeking a highly organized, proactive, and people-focused Office Manager to lead operations for our new Seattle office. This role will be instrumental in building an engaging, productive, and inclusive workplace that reflects Docker’s culture and values.
You will play a foundational role in establishing office systems, vendor partnerships, workplace experience standards, and operational processes, not only for the office in Seattle, but for any future office expansions going forward. You will serve as the go-to person for all things office related, partnering closely with People, IT, Finance, and executive leadership to ensure a seamless and welcoming environment for employees and visitors. Additionally, you will be the owner and driver of our partnership and collaboration with our facilities vendors and managers.
This role is ideal for someone who thrives in fast-growing environments, enjoys building from the ground up, and takes pride in creating exceptional workplace experiences.
RESPONSIBILITIES
Office Operations & Facilities
- Establish and manage daily operations of the Seattle office
- Oversee facilities management, including landlord relations and maintenance coordination
- Manage office vendors (cleaning, security, utilities, catering, supplies, etc.)
- Develop and maintain office budgets in partnership with Finance
- Ensure compliance with local regulations and workplace safety standards
- Create and maintain operational processes and documentation
Workplace Experience & Culture
- Foster a welcoming, inclusive, and engaging office environment
- Plan and execute on-site events, team gatherings, and cultural initiatives
- Partner with People team and IT team to support onboarding and employee engagement
- Serve as a culture ambassador, aligning the physical workspace with Docker’s values
Office Visitation & Usage Support
- Support visiting executives, leadership, and customers with logistics and coordination
- Manage office access systems and badging
- Coordinate conference rooms, shared spaces, and workspace assignments
Cross-Functional Partnership
- Collaborate with IT on equipment provisioning, office technology, and troubleshooting
- Partner with People and Talent teams to support hiring growth in Seattle
- Coordinate with global office operations to ensure consistency across locations
- Contribute to workplace policies and future office planning initiatives
QUALIFICATIONS
- 8 + years of experience in office management, facilities management, or workplace operations
- Experience launching or scaling a new office location strongly preferred
- Strong vendor management and budget oversight experience
- Excellent organizational and project management skills
- High level of discretion and professionalism
- Strong communication and interpersonal skills
- Ability to work independently and make decisions in a fast-paced environment
- Experience working in a technology company or high-growth environment preferred
- Proficiency with workplace management tools and common office software platforms
WHAT TO EXPECT
- A high-impact, highly visible role in building Docker’s Seattle presence
- Opportunity to design and shape the employee workplace experience from day one
- Cross-functional collaboration with leadership and global teams
- A fast-paced, growth-oriented environment
- Autonomy, ownership, and the ability to influence how our workplace evolves
FIRST 30 DAYS
- Develop a deep understanding of Docker’s culture, values, and operating model
- Assess the current state of the Seattle office (space, vendors, systems, needs)
- Build relationships with key stakeholders (People, IT, Finance, leadership)
- Establish vendor contacts and ensure operational continuity
- Identify immediate improvements and quick wins
FIRST 90 DAYS
- Implement standardized office operations processes and documentation
- Finalize vendor agreements and optimize service levels
Launch regular workplace experience initiatives (events, engagement programs)
- Establish budget tracking and reporting mechanisms
- Ensure onboarding experience is seamless for new Seattle hires
FIRST YEAR
- Successfully scale office operations to support team growth
- Optimize space utilization and workplace systems
- Build a strong, connected Seattle office culture aligned with Docker values
- Establish a long-term facilities and growth plan
- Serve as a trusted partner to leadership on workplace strategy and employee experience
Docker does not offer visa sponsorship for this role.
Compensation & Equity
United States: $72,800– $104,000 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
Location: New York, NY (HQ); San Francisco, CA; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is in a critical phase of growth, and marketing is one of the biggest drivers of it. We're building out our business systems team to make sure the systems behind every campaign, list, and lead can keep up. You'll work directly with Growth Marketing, Demand Generation, Lifecycle, Events, Sales Development, and Sales to own the systems that turn marketing programs into pipeline. You'll own HubSpot and how it connects to Salesforce and the rest of our GTM stack.
What You'll Do
- Own top-of-funnel marketing systems: the roadmap, the architecture decisions inside them, and their operational health
- Run HubSpot as a system, not just a tool: workflows, lists, forms, properties, lifecycle stages, and the permissions and naming conventions that keep it from sprawling
- Run campaign operations end-to-end: program and campaign structure, campaign membership and status, event and webinar lead capture, and launch QA, so Marketing can ship quickly without creating data debt
- Own workflow management in HubSpot: build, document, and audit nurture, enrollment, and suppression workflows, and retire the ones that no longer earn their place
- Build and govern lists: ICP segmentation, inclusion and suppression logic, enrichment, and email validation between a Growth request and a send. Every list should be reproducible and explainable.
- Own privacy and opt-out management: subscription types, consent capture, unsubscribe and opt-out handling across HubSpot, Salesforce, and sales engagement tools, and compliance with CAN-SPAM, GDPR, and CCPA in a regulated fintech environment
- Design and maintain UTM tracking and attribution architecture: UTM taxonomy and governance, hidden-field capture on forms, lead source and original source logic, and how campaign touches flow into Salesforce, so the attribution reporting is something the business trusts
- Build the Salesforce automation behind marketing handoffs: record-triggered flows, validation rules, fields, and permission sets
- Use AI to automate the work where it holds up: enrichment, list QA, data quality checks, and request triage
- Prioritize incoming requests by ROI. Decide what gets built, deferred, or declined, and show the numbers behind each call.
What You'll Need
- 5+ years in marketing operations, business systems, or revenue operations at a fast-paced B2B company
- Deep hands-on HubSpot experience: workflows built and debugged, and list, form, and property architecture you designed rather than inherited
- Hands-on campaign operations experience: you've built campaign structures and owned the lists and sends behind real programs
- A working command of email privacy and consent: subscription management, opt-out handling across systems, and the regulations behind them
- UTM and attribution architecture you've owned in practice: taxonomy, capture, lead source logic, and the MQL-to-SQL handoff
- Salesforce Admin experience, including flows you built and debugged when they broke (certification is a plus)
- A habit of framing problems rather than waiting for a spec: you take on ambiguous requests, make the decisions, and ship
- You dissect a problem, drive it to completion with little supervision, and can explain the tradeoffs to any audience
Nice to Have
- Enrichment and routing tools such as Clay, ZoomInfo, LeanData and Chili Piper
- Sales engagement and automation platforms such as Outreach and Workato
- Deliverability and list hygiene at high sending volume
- Paid media and ad platform integrations, including conversion tracking
- Lead scoring and MQL model design
- Snowflake, Looker, or similar BI and warehouse tools
- Linear or similar project management software
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: London, United Kingdom
Workplace: hybrid
EveryMatrix
is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a dedicated Database Administrator to join our team in London!
What You'll get to do:
Database Administration & Operations
Install, configure, and maintain the company’s database management systems
Monitor database performance and optimize queries, indexing, and resource utilization
Manage backup and recovery strategies, ensuring data integrity and disaster recovery readiness
Implement and enforce database security policies in collaboration with the DBA Team
Troubleshoot and resolve database issues, ensuring minimal downtime
Collaboration with the DBA Team
Work closely with the DBA Team to implement the best practices, standard operating procedures (SOPs), and process improvements
Provide regular updates and reports on database performance, incidents, and upcoming changes
Assist in evaluating new database technologies and solutions under the guidance of the DBA Team
Participate in team meetings and proactively contribute to database strategy discussions
Other requirements raised by management
High Availability & Scalability
Support high-availability and disaster recovery (HA/DR) solutions, including replication and failover strategies
Optimize databases for scalability and efficiency in a growing production environment
Collaborating with the DBA Team on capacity planning and future database needs
Automation & Performance Tuning
Develop and maintain scripts for automation of routine DBA tasks.
Identify and resolve performance bottlenecks, ensuring smooth database operations.
Work with the DBA Team to enhance database monitoring and alerting systems.
Documentation & Knowledge Sharing
Maintain up-to-date database documentation, including configurations, procedures, and troubleshooting steps.
Share knowledge with the other DBA team members
What we’re looking for:
Experience:
At least 2 years of hands-on experience as a DBA.
Technical Skills:
Expertise in PostgreSQL, MySQL, SQL Server
Experience with replication and performance tuning.
Experience in Linux environment
Scripting & Automation:
Shell scripting or Ansible for automation.
Monitoring Tools:
Experience with monitoring tools like PMM, Grafana, Nagios, or similar.
Security & Compliance:
Understanding of database security, access controls, and compliance standards.
Problem-Solving:
Strong troubleshooting skills and a proactive approach to issue resolution.
Collaboration:
Ability to work effectively with the DBA Team and cross-functional teams.
Certifications:
nice to have certifications that indicate the candidate is up to date with modern database technologies and best practices.
Ability to work on call rotation and provide 24/7 production support.
Here's what we offer:
Start with 25 days of annual leave, with 2 additional days added each year, up to 35 days by your fifth year with us.
Hybrid work schedule is available after the first three months of employment, with up to 60 days of work from home per year.
Private medical insurance, with an ability to add dependants
Monthly meal allowance.
Gym allowance.
Access to online learning platforms like Udemy for Business, and a budget for external training.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Support for New Parents:
- 52 weeks of paid maternity leave, with 21 weeks being fully paid
- 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: New York, New York, United States
About the Role
iCapital is seeking a motivated Payroll professional to join the growing Corporate Finance team. This role will assist the Global Payroll Team in managing the company’s current in-house and outsourced payrolls, provide payroll insight and services to employees and partners, and help execute related processes and payroll data management. This individual will gain experience for a global payroll career that rewards versatility, and strong detail-orientation. This role also offers the opportunity to collaborate on important projects within Corporate Finance.
Responsibilities
Assist with Global Payroll (US, Canada, UK, Hong Kong, Singapore, Portugal, Switzerland, and Japan).
Reconcile all changes that affect pay which include salary adjustments, location changes, leaves, and returns, bonuses and commissions, deductions, and one-time payments such as referral awards, relocation stipends, and severance payments.
Review and finalize timesheets for a small population of US non-exempt employees.
Manage other pay inputs such as garnishments and deduction corrections as needed.
Manage the day-to-day relationship with payroll service partners, including correspondence, ad-hoc requests, escalation, and troubleshooting.
Assist the Global Payroll team with reconciling and approving payrolls timely and accurately, in partnership with Corporate Finance.
Manage ongoing state employment tax requirements with tax providers and any other global compliance filings and requirements
Assist with global year-end processes to ensure all are accurate and timely.
Coordinate data for audit responses for periodic internal and external payroll audits and compliance reporting, including 401(k) and Workers Compensation.
Be the initial point of contact for all payroll-related issues from employees. Monitor a payroll email inbox, ticketing service and educate employees with clear, helpful responses.
Embrace the opportunity to gain experience with new software and improve key processes.
Qualifications
Bachelor’s degree in finance, accounting, or related field of study
Certified Payroll Certification (CPP) designation is strongly preferred
Dayforce experience is strongly preferred
Experience as a Payroll Specialist or similar role managing multi-state payroll. Global experience a plus
In-depth knowledge of payroll processing, payroll taxes, and compliance requirements
Strong understanding of federal, state, and local payroll regulations and tax laws
Proficiency in using payroll software and related tools; experience with automated payroll systems is highly desirable
Exceptional diligence and accuracy in handling sensitive data
Excellent analytical, problem-solving, and critical-thinking skills
Strong communication skills, both verbal and written, with the ability to effectively communicate complex payroll concepts to employees and stakeholders
Able to maintain confidentiality and manage sensitive information with professionalism and integrity
High level of organizational skills and the ability to prioritize tasks and meet deadlines
Continuous learning mindset and willingness to adapt to evolving payroll practices and technologies
Benefits
The base salary range for this role is $ 90,000 to $ 130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers
members to perform at a higher level through a deeper understanding of their bodies
and daily lives.
As a Manager of Governance, Risk, and Compliance you will lead the day-to-day
execution and support the ongoing operation of the GRC program in a fast-paced,
high-growth environment. This role is responsible for hands-on execution of GRC
initiatives, collaborating across Legal, Security, Product, and other teams to advance
compliance objectives, reduce enterprise risk exposure, and strengthen operational
resilience.
RESPONSIBILITIES
- Lead the day-to-day operations of the GRC function, ensuring timely execution of governance, risk, compliance, third-party risk, and secure development lifecycle (SSDLC) assessment activities.
- Lead enterprise risk reviews by driving GRC intake and request triage, personally overseeing complex assessments while prioritizing and delegating work across the team.
- Perform and lead the third-party risk management lifecycle by conducting and overseeing vendor risk assessments and due diligence in partnership with Legal, IT, and Security.
- Manage team workload and capacity by assigning, tracking, and escalating requests as needed to ensure consistent delivery, quality, and stakeholder satisfaction.
- Develop and report operational metrics and KPIs, providing weekly dashboards and status updates to GRC leadership.
- Contribute directly to governance activities, including policy management, control assessments, evidence collection, audit support, and continuous compliance initiatives.
- Maintain the enterprise risk register by documenting, tracking, escalating, and reporting technology, cybersecurity, privacy, and third-party risks
- Support security incident response activities by coordinating compliance-related obligations, regulatory documentation, and risk remediation tracking.
QUALIFICATIONS
- 8+ years of experience in GRC, information security, cybersecurity; with 2+ years of experience leading or managing GRC, information security, or audit professionals.
- Demonstrated experience leading operational GRC programs, including intake management, workload prioritization, KPI reporting, and cross-functional coordination.
- Extensive hands-on experience performing third-party/vendor risk assessments, security reviews, due diligence, and risk-based decision support.
- Strong knowledge of SSDLC risk assessments and application security governance processes.
- Deep knowledge of security and privacy frameworks and regulations, including ISO 27001, SOC 2, NIST CSF, HIPAA, GDPR, PCI DSS, and modern cybersecurity risk management practices.
- Excellent written and verbal communication skills, with the ability to communicate effectively with technical teams, business stakeholders, auditors, and executive leadership
- A minimum bachelor’s degree in any discipline. Computer science, cybersecurity, and risk or technology degrees preferred.
BONUS QUALIFICATIONS
- Professional certifications such as CISSP, CRISC, CISA, or ISO 27001 Lead Auditor.
- Demonstrated success in program and project management skills with the ability to manage multiple concurrent workstreams in a fast-paced environment.
- Exceptional organizational, analytical, and problem-solving skills.
- Background in establishing SSDLC guardrails.
ABOUT YOU
- You are a risk focused GRC leader with ability to assess security risks and translate it into business impact.
- You have the ability to assess a risk impact in terms of business trade-offs.
- You are passionate about building scalable GRC programs that have a lasting impact in improving the overall security posture of an organization without slowing the speed of innovation.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $155,000-$195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
What we offer:
The rate depends on your seniority level, skills and experience. We've already paid out over $11M to our engineers.
No more hunting for clients or negotiating rates — let us handle the business side of things so you can focus on what you do best.
We'll manually find the best project for you according to your skills and preferences.
Choose a schedule that works best for you. It’s possible to communicate async or minimally overlap within team working hours.
We respect your seniority so you can expect no micromanagement or screen trackers.
Communicate directly with the clients. Most of them have technical backgrounds.
We will support you from the time you submit the application throughout all cooperation stages.
Most of our projects involve working in a fast-paced startup environment.
Through our community, we will connect you with the best developers from more than 50 countries.
Requirements:
4+ years of commercial experience in software development
3+ years of commercial experience with .NET
3+ years of commercial experience with React
Expertise in TypeScript is required
2+ years of experience with Microsoft Azure is a plus
You should also have:
Strong technical skills: as a Senior Developer, you are expected to be able to create projects from scratch and have a deep understanding of application architecture.
Clear and effective communication in English — advanced ability to discuss business tasks, justify decisions, and communicate issues. Good self-presentation is also essential for upcoming client calls.
Strong self-organizational skills — ability to work full-time remotely with no supervision.
Reliability — we want to trust you and expect that you won’t let us and the client down.
Adaptability and Flexibility — the ability to onboard the project promptly after accepting it and start delivering results quickly.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
*This is a contract opportunity -- individuals must be based in EST timezone*
An overview of this role
As a Candidate Experience Specialist, you'll shape how candidates experience GitLab from first touch through offer and handoff to our People Operations team. You'll be a key partner to Recruiters, hiring managers, and recruiting leadership, helping them execute hiring plans, coordinate interviews, and maintain accurate, transparent processes in our applicant tracking system and GitLab repositories. You'll act as a brand ambassador who embodies our values in every interaction, ensuring candidates receive timely, thoughtful communication and a consistent, high quality experience across a high volume of roles. You’ll focus on building strong relationships with hiring teams, improving and standardizing coordination workflows, and supporting GitLab's goal of hiring a qualified, diverse, and motivated team in our all-remote, global environment.
What You’ll Do
Collaborate with Recruiters, hiring teams, and Recruiting leadership to understand and execute the hiring plan for each job requisition.
Coordinate with Recruiters to maintain accurate, up-to-date hiring process information in the applicant tracking system and GitLab repositories.
Manage candidate scheduling and act as the Recruiting Coordinator to organize interviews and keep hiring processes running smoothly.
Ensure candidates receive timely, thoughtful, and engaging communication at each stage of the hiring process.
Help manage candidate traffic for all roles, monitoring pipelines and flagging issues or bottlenecks to the recruiting team.
Create and stage employment contracts for candidates receiving offers on behalf of hiring managers and Recruiters.
Partner with People Operations to create a seamless handoff for new team members joining GitLab.
Promote GitLab's values, culture, and all-remote approach in every interaction, acting as a brand ambassador for potential team members.
What You’ll Bring
Experience supporting end to end hiring processes in partnership with recruiters and hiring managers, ideally in a fast paced or high volume environment.
Skill using an applicant tracking system to schedule, track, and move candidates through interview stages; Greenhouse experience is beneficial but not required.
Proficiency with Google Workspace, scheduling tools, and a willingness to learn and use additional tools.
Ability to communicate clearly and professionally in writing and verbally with candidates and internal stakeholders at all levels, including executives.
Demonstrated strength in organization, time management, and prioritization, with a consistent focus on meeting deadlines and maintaining attention to detail.
Ability to build collaborative relationships with team members across time zones and functions while maintaining a high level of confidentiality.
Interest in learning about talent acquisition and contributing to an inclusive hiring process that attracts a qualified, diverse, and motivated team.
Alignment with GitLab's values and comfort working in an all remote, asynchronous environment, including flexibility in your working hours to support candidates and hiring teams across multiple time zones, with openness to transferable experience from related coordination or operations roles.
About the team
The Candidate Experience team partners with Recruiters, hiring managers, and People Operations to run a smooth, consistent, and inclusive hiring process across GitLab's all-remote, global organization. You'll join a collaborative group that coordinates interview logistics, manages candidate flow in our applicant tracking system, and supports offer and onboarding handoffs so candidates and hiring teams have a clear, organized experience at every stage. The team works asynchronously across time zones, using GitLab and shared documentation to stay aligned while handling high-volume hiring. Our focus is on refining processes, maintaining accurate data, and acting as brand ambassadors for GitLab's values in every candidate interaction.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers
members to perform at a higher level through a deeper understanding of their bodies
and daily lives.
As a Senior Manager GRC you will play a critical role in shaping, driving, and leading
our GRC team towards supporting ongoing operation and enhancement of the overall
information security governance program, assessing the risk landscape in a fast-paced,
high-growth environment. This role will strategically craft the roadmap in collaboration
with stakeholders across the business and fulfill growing security needs assessing risk
landscape across WHOOP.
In addition to core GRC responsibilities, you will partner closely with functions across
Product, Engineering, Data Analytics, and Legal to meaningfully move the security
posture of the company. We are seeking a leader and strategic partner with prior
experience driving GRC programs for technology teams.
RESPONSIBILITIES
- Lead the development, implementation, and continuous evolution of the GRC
program, driving both strategy and hands-on execution.
- Lead the development, implementation, and ongoing management of scalable
security control frameworks, policies, standards, and security awareness
programs, contributing directly while guiding the team’s work to strengthen organizational compliance.
- Support incident response activities and translated into actionable improvements
across the risk and compliance program.
- Actively manage the enterprise risk register, driving risk prioritization, and
delivering executive-level reporting.
- Manage, mentor, and develop GRC analysts while balancing hands-on execution
with effective delegation and team enablement as the program scales.
- Evaluate, implement, and continuously improve GRC program, tools, processes,
and metrics.
QUALIFICATIONS
- 10+ years of experience in GRC, or information security / cybersecurity, with 5+
years in managing GRC, information security, or cybersecurity professionals.
- Demonstrated success scaling GRC programs whilst crafting clear and efficient
team objectives and programs.
- Deep understanding of regulations and standards including, but not limited to ISO
27001, SOC 2, GDPR, PCI, NIST CSF, and privacy/security obligations
- Experience building or integrating GRC programs in enterprise security to
improve overall security posture of the organization
- Excellent communication, interpersonal, and leadership skills with the ability to
influence across teams and levels
- A minimum bachelor’s degree in any discipline. Computer science, cyber security
and risk or technology degrees preferred.
BONUS QUALIFICATIONS
- Certifications such as CISA, CISSP, CIPP/E, CRISC, or ISO Lead Auditor.
- Background in leading Enterprise Risk, Cybersecurity Risk, Information Security
programs.
- Background in establishing DevSecOps, AI Governance, and SSDLC guardrails.
ABOUT YOU
- You are a strategic and people-focused leader who thrives on balancing hands-on
oversight with long-term organizational growth.
- You are a risk aware leader with ability to translate security risks in business
terms to influence both technical and non-technical teams.
- You are passionate about building bridges across different departments and can
operate confidently in both strategic and security control tactical domains.
- You believe that security enables innovation, and you lead with integrity fostering
a culture that embodies a risk mind-set.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for these full-time positions is $185,000-$205,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Georgia
About the job
Location: Remote, outside Russia and Belarus
Type: Full-time
Time zone: CET or within ±3 hours
About Transparent Hiring
Transparent Hiring is a one-stop recruitment and relocation agency for IT and digital professionals looking to work and relocate in Germany and other European countries. We support the entire process — from finding a job and securing a visa to finding housing and settling in.
We’ve been growing steadily for over 6 years, combining the flexibility of a startup with the reliability of an experienced international team.
We are looking for an SMM Specialist who can take ownership of day-to-day social media content and help us grow our Russian- and English-speaking audiences across Instagram, Threads, and other marketing channels.
This is a hands-on role for someone who understands social media beyond simply publishing posts. You should be comfortable coming up with content ideas, writing strong copy, creating visuals, producing Reels, following trends, and adapting content to different platforms and audiences.
What You’ll Do
• Manage day-to-day content for Instagram and Threads in Russian and English, with the possibility of expanding to TikTok in the future.
• Write engaging social media copy with strong storytelling skills, including captions, hooks, CTAs and Stories.
• Create and edit social media content in Figma, Canva and CapCut, including posts, carousels, Stories and Reels.
• Develop content ideas and adapt relevant trends to our brand.
• Prepare visuals for landing pages, email newsletters and other marketing materials when needed.
• Use content performance metrics to improve future content.
What we’re looking for
• 2+ years of hands-on SMM experience.
• Fluent Russian and strong written English (B2/C1+).
• Excellent copywriting and storytelling skills.
• Proficient in Figma, Canva and CapCut.
• Strong understanding of current SMM trends and platform mechanics across Instagram, Threads and TikTok.
• Good visual sense and attention to detail.
• Creativity and willingness to suggest and test new ideas.
• Ability to work independently, manage deadlines and take ownership of tasks.
It would be a plus if you have
• Experience with email marketing and newsletters.
• Background in recruitment, HR, relocation, career or other expert-driven industries.
Portfolio is required. Applications without a portfolio will not be considered.
What We Offer
• Work in a fast-growing startup where processes are still being built - your ideas can directly impact the outcome.
• The opportunity to grow as an SMM specialist and take on more responsibility over time.
• A wide range of tasks across content, visuals, and SMM - no routine “just posting” work.
• Creative freedom.
• Hands-on experience with real marketing goals and measurable results.
• Direct feedback from a team with real experience in the German hiring market.
• Strong portfolio cases you can use for future roles.
Test Task
As part of the selection process, you should be ready to complete a test task related to the role.
The task is designed to understand how you approach content, copywriting and visual concepts.
How to Apply
Please send us:
• Your CV
• Your portfolio — mandatory
• A short note about your experience in SMM and the types of content you have worked with
We are looking for someone who can take ownership of content, bring ideas to the table, and turn them into high-quality social media content — from the first idea to the final post.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Technical Program Manager on GitLab's all-remote R&D PMO team, you will own complex, end-to-end programs that are central to our AI-powered DevSecOps strategy. You will drive high-priority initiatives across product, engineering, data, and security teams, transforming strategic vision into executable plans that deliver innovative capabilities like the GitLab Duo Agent Platform and next-generation developer tools. You will work closely with executive leaders and cross-functional stakeholders, serving as the bridge between strategy and execution through clear communication, proactive risk management, and structured program delivery. In your first year, you will independently lead strategic programs, driving predictable execution, thoughtful tradeoffs between quality and speed, and transparent stakeholder alignment.
Some examples of our projects:
Leading the GitLab Duo Agent Platform from GA through enterprise adoption, including customer onboarding, support models, and billing integration for AI-driven capabilities
Delivering data-intensive platform initiatives that enhance developer productivity and enterprise analytics capabilities
Driving infrastructure modernization and scalability programs that support our growing customer base
Orchestrating security and compliance initiatives that maintain our industry-leading DevSecOps standards
What you will do
Lead end-to-end technical programs across product, engineering, data, and security, from initial scope through launch and continuous improvement
Collaborate closely with executive leaders and senior stakeholders to translate strategic vision into actionable roadmaps and align on priorities and tradeoffs
Coordinate distributed teams across time zones using strong asynchronous communication, providing structure, clarity, and consistent status updates
Develop and maintain comprehensive program plans, proactively identifying and mitigating risks and dependencies while facilitating decisions that balance speed, quality, and customer impact
Partner with customer success and cross-functional teams to refine communication plans, and operational workflows
Champion GitLab's values and culture within programs, fostering collaborative excellence, continuous improvement, and innovation
What you will bring
Proven experience leading technical program initiatives in product, engineering, data, or security environments, with demonstrated success delivering complex programs from inception through scaled adoption
Demonstrated ability to define strategy and create clarity within extreme ambiguity
Strong background in SaaS, cloud infrastructure, or DevOps technology companies, with ability to quickly master the GitLab platform and AI/ML initiatives
Proven experience influencing and driving impact at a division and company-wide scale, affecting market position and revenue
Excellence in cross-functional leadership, with experience partnering with engineering, product, security teams and engaging effectively with senior and C-level stakeholders
Outstanding communication skills, including asynchronous collaboration, executive reporting, and the ability to translate technical complexity into clear business impact
Track record of success in fast-paced, dynamic environments with evolving technical requirements and market opportunities
Strong facilitation and influence skills, with ability to drive consensus across diverse stakeholder groups while building trust through transparency and delivery excellence
Expertise in high-level stakeholder management, including masterful communication with Executive Boards and enterprise Customers
Collaborative leadership style aligned with GitLab's values, including respect, openness to feedback, and commitment to team success
Proven track record of redefining organizational operations and serving as an escalation point to resolve highly complex, enterprise-level challenges
Welcome candidates from diverse backgrounds, including those with consulting, enterprise technology, or technical leadership experience who have owned outcomes and delivered transformational initiatives
Ability to act as a visionary leader, shaping R&D direction and fostering technical excellence across the organization
About the team:
The Technical Program Management team sits within GitLab's R&D Program Management Office and drives product, engineering, data, and security initiatives across our AI-powered DevSecOps platform. You will join our growing, distributed team of Technical Program Managers currently spanning North America and Europe. We own the end-to-end delivery of complex, cross-functional programs including AI platform capabilities, enterprise customer initiatives, and strategic technology transformations. As an all-remote team, we excel at asynchronous communication to coordinate across time zones while partnering closely with executive leaders and stakeholders to deliver business-critical outcomes.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote - Singapore
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
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УдалённоseniorThe base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only
ГибридseniorToronto, ON; Remote (Canada); Relocation expense coverage to NYC or SF (if needed)
УдалённоseniorПротиворечивые условия: Please note: This position is open to candidates based in the United Kingdom only; Candidates based in the United States or Canada can apply to this posting:
Chandler, Arizona, United States; Relocation assistance is not available for this position
ОфисSan Francisco, CA; New York, NY
ОфисSeattle, WA
ГибридseniorNew York, NY (HQ); San Francisco, CA; Miami, FL; Relocation expense coverage to NYC or SF (if needed)
ГибридLondon, United Kingdom
New York, New York, United States; Reconcile all changes that affect pay which include salary adjustments, location changes, leaves, and returns, bonuses and commissions, deductions, and one-time payments such as referral awards, relocation stipends, and severance payments
ОфисГеография найма не уточнена
УдалённоRemote, United States; This is a contract opportunity -- individuals must be based in EST timezone; Ability to build collaborative relationships with team members across time zones and functions while maintaining a high level of confidentiality; Alignment with GitLab's values and comfort working in an all remote, asynchronous environment, including flexibility in your working hours to support candidates and hiring teams across multiple time zones, with openness to transferable experience from related coordination or operations roles; The team works asynchronously across time zones, using GitLab and shared documentation to stay aligned while handling high-volume hiring
ОфисseniorГеография найма не уточнена
УдалённоПротиворечивые условия: Location: Remote, outside Russia and Belarus; Time zone: CET or within ±3 hours; Transparent Hiring is a one-stop recruitment and relocation agency for IT and digital professionals looking to work and relocate in Germany and other European countries; Background in recruitment, HR, relocation, career or other expert-driven industries
Bangalore, India; Coordinate distributed teams across time zones using strong asynchronous communication, providing structure, clarity, and consistent status updates; Welcome candidates from diverse backgrounds, including those with consulting, enterprise technology, or technical leadership experience who have owned outcomes and delivered transformational initiatives; As an all-remote team, we excel at asynchronous communication to coordinate across time zones while partnering closely with executive leaders and stakeholders to deliver business-critical outcomes