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Location: Remote GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Commercial Account Executive, Mid-Market, you’ll be the primary point of contact for prospective and existing customers in our mid-market segment, helping organizations modernize how they plan, build, secure, and ship software with GitLab’s AI-powered DevSecOps platform. You’ll own a broad book of business in your territory and serve as a strategic, trusted advisor to your accounts as you prospect, run complex sales cycles, and guide customers on their journey with GitLab to achieve clear business outcomes while supporting adoption and reducing churn. You’ll collaborate closely with Sales Development, Solutions Consultant, Renewals, Partners, and Sales leadership, using value-based selling and structured sales methodologies (such as MEDDPICC and Command of the Message) to build a healthy pipeline, run accurate forecasts, and support revenue goals across a wide range of deal sizes. Must be located in East or Central timezones in the US. What you’ll do Own and manage a broad Mid-Market book of business as the primary point of contact in your territory, focusing on new and expansion opportunities. Focus on customer accounts with 250 to 1,999 employees, managing the spectrum of project sizes and complexity within the mid-market segment. Articulate the value of GitLab’s AI-powered DevSecOps platform to Mid-Market prospects and customers, tailoring messaging to their business and technical needs. Build and maintain a healthy pipeline through consistent prospecting, qualification, and advancement of opportunities, using structured methodologies (such as MEDDPICC and Command of the Message) to support your pipeline and revenue goals. Document buying criteria, decision processes, next steps, and key stakeholders to run disciplined, well-orchestrated sales cycles. Collaborate with sales development, customer success, renewals, marketing, technical teams, and partners to deliver a cohesive pre- and post-sales experience, co-sell and close opportunities, and expand GitLab’s footprint while delivering added value for customers. Support customer adoption of GitLab solutions, proactively work to reduce churn and contraction, and participate in quarterly forecasting and territory planning. Contribute to continuous improvement by sharing win/loss insights, updating the sales handbook, and being a clear voice of the customer into the product via our public issue tracker. What you’ll bring Experience selling SaaS solutions by leading value-based conversations with technical and business stakeholders, ideally including development or DevSecOps teams. Ability to manage a broad mid-market territory as the primary point of contact, owning a book of business from prospecting through close, adoption, and expansion. Skill in building and maintaining strong customer relationships, including effective discovery, negotiation, and closing to support long-term customer outcomes. Comfortable driving consistent outbound prospecting activity, creating and maintaining a healthy pipeline, and maintaining accurate territory and forecast documentation. Ability to collaborate closely with cross-functional partners (sales development, customer success, renewals, marketing, partners, and technical teams) to coordinate account strategies. Clear and structured communication skills, including presenting the GitLab value proposition to different audience levels and documenting customer insights and lessons learned. Interest in GitLab, open source, and tools that support software development, with the ability to connect customer business challenges to GitLab’s DevSecOps platform. Willingness to travel to meet customers and attend events as needed, and openness to bringing relevant, transferable sales experience from a variety of backgrounds. About the team The Commercial Account Executive - Mid-Market role sits within GitLab’s broader Sales organization, focused on helping mid-market customers adopt and expand their use of our AI powered DevSecOps platform. You’ll be part of a distributed team of Account Executives, Sales Development, Solution Consultants, Renewals, and Partners who work asynchronously across regions to manage a broad book of business and a wide range of opportunity sizes. Our mission is to guide customers through their journey with GitLab, from first evaluation to long term value realization, by developing new business, strengthening customer relationships, and supporting healthy product adoption. We collaborate closely through shared playbooks, our sales handbook, and GitLab itself to stay aligned on territory plans, pipeline health, and best practices. For more on how we work, see the Commercial Account Executive Handbook . Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $68,800 — $114,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking an experienced Social Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-stakes user issues surface on public social platforms.You'll help stand up the function from scratch and operate it day-to-day.  You'll actively monitor brand and product conversations, triage emerging issues, and own social escalations end-to-end. During live escalations, you'll build real-time social reports that turn data into actionable recommendations to resolve issues quickly and reduce reputational risk. The ideal candidate pairs deep fluency in the social analytics landscape with calm judgment under pressure, sharp written communication, and a bias toward action. Key responsibilities Build the team's playbooks, escalation criteria, tooling solutions, and SOPs to successfully manage social escalations Actively monitor public social channels for brand mentions, surfacing potential escalations and triaging them against defined criteria Own social escalations end-to-end during your coverage hours Communicate crisply with internal stakeholders: brief executives on live situations, give Comms partners the facts they need, and keep incident channels useful and current Build social reports in real-time, using the data to drive actionable recommendations that quickly and effectively resolve live incidents and reduce reputational risk Write clear post-escalation reports that capture what happened, what we did, and what should change—so the next escalation is easier than the last Help iterate on the team's playbooks, response templates, escalation criteria, and SOPs based on what you learn running real cases Minimum qualifications 6+ years of experience in social analytics, escalations management, customer support, or a related front-line operations role—ideally at a consumer or developer platform Deep knowledge of the social landscape and hands-on experience using social listening tools (query writing, alert design, API pipelines, report building) Excellent judgment under pressure and have a strong instinct for how issues spread across public social platforms Sharp written communication—you can brief a senior leader in three sentences and document an incident so the next responder can pick it up cold Comfort coordinating across functions in real time and influencing partners without positional authority A pattern-detection mindset—you spot the second-order issue beneath the first-order complaint and surface it to the right people Comfort with ambiguity and a bias toward action; this team is brand new and you'll be helping define what good looks like as you operate Excitement about protecting Anthropic's reputation and relationships at a moment when public attention on AI has never been higher The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $210,000 — $260,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Ireland About the Job: As the Order Management Specialist, you will ensure that system inputs are complete and accurate, orders are processed in a timely manner, work with the Deal Desk and Internal Systems team to resolve issues, and ensure accounts are provisioned. You will have excellent attention to detail, solve problems, and ability to multi task. Responsibilities: Order & Opportunity Review Review opportunities in Salesforce to ensure completeness and accuracy prior to downstream processing into NetSuite, validating pricing, product/SKU alignment, contract terms, and required fields. Review Annual Recurring Revenue (ARR) on opportunities to confirm accuracy and alignment with contract terms and pricing before deals proceed through the order-to-cash cycle. Create and monitor indirect sales orders via AWS Marketplace. Work with AWS Support to resolve any offer issues or errors. Identify, troubleshoot, and resolve data discrepancies or missing information before orders progress through the order-to-cash cycle. Serve as a quality checkpoint between deal closure and financial system entry, minimizing rework and downstream billing errors. Provisioning & Deal Documentation Review and approve provisioning details to ensure customer setup aligns with the terms of the executed agreement. Partner with Sales, Customer Success, and Deal Management to confirm that all required documentation (order forms, amendments, approvals, contracts) is complete, accurate, and obtained prior to processing. Act as a point of escalation for missing or inconsistent deal documentation, coordinating resolution across stakeholders. Systems & CPQ Administration Work closely with the internal systems/IT team to ensure Salesforce CPQ configurations (pricing rules, product bundles, approval workflows) remain accurate and up to date. Support testing and validation of CPQ and Salesforce-to-NetSuite integration changes, flagging issues that could impact order accuracy or revenue processing. Contribute to continuous improvement of order-to-cash tools, workflows, and controls. Revenue Recognition & Compliance Apply a working understanding of ASC 606 principles when reviewing deal structures, contract terms, and provisioning to flag potential revenue recognition considerations. Support Finance/Accounting during month-end and quarter-end close by ensuring orders and documentation are audit-ready. Help maintain internal controls around deal review, approval, and order processing. Cross-Functional Partnership Act as a trusted liaison between Sales, Customer Success, Deal Management, Finance, and Systems teams to keep the order-to-cash process moving efficiently. Provide guidance and training to Sales and Customer Success on Salesforce, CPQ, and documentation requirements. Report on order accuracy, cycle times, and recurring issues, and recommend process improvements. Qualifications: Bachelor's degree in Business, Finance, Accounting, or related field, or equivalent practical experience. 4+ years of experience in Order to Cash, Deal Desk, Sales Operations, Revenue Operations, or a related finance/systems role, ideally in a B2B SaaS environment. Hands-on experience with Salesforce and Salesforce CPQ (or other CPQ systems); experience with NetSuite and AWS Marketplace strongly preferred Working understanding of ASC 606 revenue recognition principles as they apply to SaaS/subscription contracts. Strong attention to detail and comfort working with high volumes of orders, especially during month-end/quarter-end close. Excellent cross-functional communication skills, with proven ability to partner effectively with Sales, Customer Success, Deal Management, Finance, and IT/Systems teams. Analytical mindset with strong Excel skills; experience with reporting/dashboard tools (e.g., Tableau) a plus. Ability to work independently, prioritize competing requests, and manage ambiguity in a fast-paced environment. Nice to Have Experience supporting Salesforce-to-NetSuite integrations or similar CRM-to-ERP data flows. Familiarity with contract lifecycle management (CLM) tools (e.g., Ironclad, DocuSign CLM). Prior experience contributing to systems testing, UAT, or process documentation for order management tools. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Vienna, Austria Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Ever wondered what it's actually like to build a career at a company millions of developers rely on? Software Engineers at Sentry write real code on real projects that ship to production. No busywork, no "prove yourself first" purgatory. Just you, a team that actually trusts you, and a codebase used by millions of developers every day, including the ones building the AI tools everyone's talking about. You'll land on either an SDK https://docs.sentry.io/?original_referrer=https%3A%2F%2Fsentry.io%2Fcareers%2F%3Fteam%3DEngineering%2B team or Ingest — and either way, you're in the critical path, not on the sidelines. SDKs are where past interns have shipped async support for our Python SDK https://blog.sentry.io/meet-sentrys-2025-summer-interns/#simon-1-16 and a faster AWS Lambda extension https://blog.sentry.io/meet-sentrys-2025-summer-interns/#martin-1-17 — real code running inside frameworks developers use every day. Ingest is the backbone: you'll get hands-on with the pipelines (including our open-source Relay https://github.com/getsentry/relay and Symbolicator https://github.com/getsentry/symbolicator) that process millions of events every minute. New grad hires are rad hires. Our onboarding is built to set you up for long-term success from day one — comprehensive training, dedicated mentorship, social events, and a built-in community of peers who started right alongside you. (There are also snacks. The good kind.) Many of our new grads started out as interns here first — read the stories https://blog.sentry.io/life-at-sentry/ from Sentaurs who liked it enough to come back full-time. IN THIS ROLE YOU WILL - Be matched with one of our SDKs https://sentry.io/platforms/, Product or Ingest teams, based on your interests and experience - Design, develop, and ship features and systems that drive real value to customers - Own projects end-to-end, from design through production - Receive ongoing feedback, coaching, and mentorship from your manager and teammates YOU'LL LOVE THIS JOB IF YOU - Want to be treated like an engineer from day one - Care about how software actually works - Are excited about where AI is taking software development and want to build in the middle of it - Want mentorship that's real, not scheduled - Like shipping things and seeing them used at scale QUALIFICATIONS - Recently completed or completing an undergraduate or graduate program in Computer Science or a related field - At least one previous internship or equivalent hands-on experience - Solid grasp of algorithms and data structures fundamentals - Comfortable using GitHub: branching, pull requests, code review, the works - Proficient in Python, JavaScript, or a similar dynamic language, picked up through internships, personal projects, or coursework - Can pick up a new language or framework quickly and run with it - Experience collaborating on an engineering project with a team (class, open source, work, it counts) - Available to start in 2027 and able to relocate to Vienna, Austria (we'll help get you there and cover housing) - Please note the following: - Visa sponsorship is considered on a case-by-case basis - This is a full-time position We are obliged by law to quote the minimum wage of EUR 43.456,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The base salary (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is EUR €80,000.00. A successful candidate will be eligible to participate in Sentry’s employee benefit and perks programs applicable to the candidate’s position (including medical, dental and vision insurance coverage as well as temporary relocation support). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: Vienna, Austria Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Ever wondered what it's actually like to intern at a company millions of developers rely on? Software Engineering Interns at Sentry write real code on real projects that ship to production. No fetch-the-coffee. Just you, a team that actually trusts you, and a codebase used by millions of developers every day, including the ones building the AI tools everyone's talking about. You'll land on either an SDK https://docs.sentry.io/?original_referrer=https%3A%2F%2Fsentry.io%2Fcareers%2F%3Fteam%3DEngineering%2B team or Ingest — and either way, you're in the critical path, not on the sidelines. SDKs are where past interns have shipped async support for our Python SDK https://blog.sentry.io/meet-sentrys-2025-summer-interns/#simon-1-16 and a faster AWS Lambda extension https://blog.sentry.io/meet-sentrys-2025-summer-interns/#martin-1-17 — real code running inside frameworks developers use every day. Ingest is the backbone: you'll get hands-on with the pipelines (including our open-source Relay https://github.com/getsentry/relay and Symbolicator https://github.com/getsentry/symbolicator) that process millions of events every minute. This is a 12+ week hybrid technical internship https://sentry.io/careers/internships-and-early-careers/ that treats you like a full-time Sentry engineer — not just "an intern." You'll be paired with a manager and a dedicated team mentor, get access to social events, and wrap up the program with a final presentation to the Sentry team. Don't just take our word for it — hear it from the people who lived it. Our intern blog https://blog.sentry.io/life-at-sentry/ is full of stories from past Sentaurs about the features they shipped and the teams they joined, and more than a few of them liked it enough to come back as full-time new grads.   IN THIS ROLE YOU WILL - Be matched with one of our SDKs https://sentry.io/platforms/, Product or Ingest teams, based on your interests and experience - Design, develop, and ship a programming solution that drives real values to customers - Receive meaningful feedback, coaching, and mentorship from your manager and teammates   YOU’LL LOVE THIS JOB IF YOU - Want to be treated like an engineer, not "an intern" - Care about how software actually works - Are excited about where AI is taking software development and want to build in the middle of it - Want mentorship that's real, not scheduled - Like shipping things and seeing them used   QUALIFICATIONS - Currently enrolled in an undergraduate or graduate program in Computer Science or a related field - At least one previous internship or equivalent hands-on experience - Experience collaborating on an engineering project with a team (class, open source, work, it counts) - Solid grasp of algorithms and data structures fundamentals - Proficient in Python, JavaScript, or a similar dynamic language, picked up through internships, personal projects, or coursework - Can pick up a new language or framework quickly and run with it - Comfortable using GitHub: branching, pull requests, code review, the works - Available to start summer 2027 and able to relocate to Vienna (Austria) for the duration of the internship (we'll help get you there and cover housing)   We are obliged by law to quote the minimum wage of EUR 43.456,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The base salary (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is EUR €3,285.00 per month. A successful candidate will be eligible to participate in Sentry’s employee benefit and perks programs applicable to the candidate’s position (including medical, dental and vision insurance coverage as well as temporary relocation support). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: Barcelona; Paris Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is looking for an enthusiastic and talented Sales Engineer to join our fast-growing team in Barcelona or Paris to support our clients with integrating our revolutionary online payments platform. This is a Senior Specialist position, and the successful candidate will be responsible for providing technical guidance to our clients, predominantly across the EEA, with a primary focus on Southern Europe, throughout the entire sales lifecycle. As a Sales Engineer, you are responsible for technical ownership of client relationships from initial contact in the sales cycle throughout the solutioning, integration, and go-live stages of the customer journey. The ability to solve business and technical requirements through the application of Checkout.com http://Checkout.com products and solutions is core to the success of the position. Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform performance targets through personal drive. The role requires clear written and verbal English and Spanish, with the ability to support prospects and merchants across the EEA market, predominantly in Southern Europe. WHAT YOU WILL BE DOING: - Support the commercial team to position Checkout.com http://Checkout.com’s products, solutions, and services, and ultimately, help to win deals. You will be a key partner to Account Executives on all matters related to product, payments, regulation, and tech. - Understand merchant requirements and technical needs, map this to our APIs and products, create solution designs and internal documentation. - Run demos, build “show-me” payment flows, create POCs, customise and create presentations. - Provide thought leadership on all aspects of Payment Performance - Acceptance Rate, Fraud Prevention, Tokenisation, Payment Methods, and others. - Lead technical interactions with merchants, from chats and calls to meetings and workshops until the deal is won. - Support BID management team with RFP and RFI responses. - Enable internal functions, commercial and tech, with market and merchant feedback on product capabilities. Champion product change and improvement. - Being constantly up to date with industry standards, solutions, and tech. - Being an expert of Checkout.com http://Checkout.com’s platform and product. - Support opportunities across the EEA market, predominantly in Southern Europe. ABOUT YOU: - 1-3 years experience as a Sales Engineer / Solutions Architect / Pre-Sales Consultant / Implementation Engineer or TAM. - Experience working in a technical client-facing role. - Drives results with a strong commercial focus and proactive approach. - Clear written and verbal English and Spanish. Able to communicate to both technical (developers, product) and business (payments, finance, c-level) stakeholders. - Able to thrive in a fast-paced environment. - Ability to translate technical jargon into business speak. - Problem-solver. Able to reproduce, isolate and explain issues using logs, API responses, and tests. - Highly organised and able to prioritise shifting workloads and responsibilities effectively. - Familiar with API based integration methods, associated best practices, and related tools/frameworks (REST/JSON APIs, Postman). - Experience with at least one common front-end (pure JavaScript, React, Angular, etc) and back-end (Java, .NET, Python, Node, etc) technology. - Previous exposure to RFI/RFP. - Understanding of end-to-end payment flow. - Payments industry exposure with an understanding of the related rules and regulations and payments schemes. - Experience with 3DS, Network Tokenisation, Apple/Google Pay, Open Banking, or fraud-risk engines. NICE TO HAVE: - Familiarity with PSD2/PSD3/PSR, ISO-8583. - Additional language is a plus French/German preferred - Former engineering, developer, or product manager background. - Held prior roles in E-commerce industry. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Sydney, Australia Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout. Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state. Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans. Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols. Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation. Coordinate technical readiness activities, including integrations, data migrations, and security reviews. Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed. Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap. Contribute to the evolution of our Deployment Services methodology, templates, and best practices. Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team. What skills do I need? 5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies. A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable. Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one. Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders. Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment. Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this. Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus. How Will I Be Measured? Automation Rate - Are you driving your customers to achieve high adoption of Fin? CX Score — do customers rate the deployment experience highly? On-time, on-budget delivery — do your projects land against the timeline and scope you committed to? Time-to-value — how quickly do customers get to a working, measurable Fin deployment? Contribution to the team — the templates, mentorship, and best practices you leave behind. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP believes in the power of humans to transform how they feel, perform and age; we serve the aspiring! WHOOP is seeking a Senior Manager, Field Quality to lead field quality across our Hardware and Accessories & Apparel (A&A) portfolio and oversee our Failure Analysis function and Quality Lab. Reporting to the Vice President of Hardware Quality, you will translate the broader quality strategy into scalable programs, operating mechanisms, and measurable outcomes that improve product quality and the member experience. You will connect field performance, member feedback, failure analysis, manufacturing and supplier data, and product insights to identify emerging risks, drive root cause and corrective action, and ensure learnings from the field influence future product and process decisions. This is a highly cross-functional leadership role requiring both deep quality expertise and the ability to lead through others. You will build and develop a high-performing team, establish clear quality metrics and escalation mechanisms, and partner across Supplier Quality, NPI Quality, Hardware Engineering, Accessories and Apparel, Reliability Engineering, Supply Chain, Global Operations, Membership Services, and our manufacturing and supplier network to drive continuous improvement across the WHOOP product ecosystem. RESPONSIBILITIES: - Lead the field quality strategy and execution across Hardware and Accessories & Apparel, establishing KPIs, operating mechanisms, and cross-functional programs that identify emerging quality issues, prioritize risk, and drive measurable improvements in field performance and member experience. - Own the Failure Analysis function, Early Field Failure Analysis (EFFA) program, and Quality Lab, establishing scalable processes and technical capabilities to rapidly characterize failures, determine root cause, and translate findings into actionable design, manufacturing, supplier, and process improvements. - Build a closed-loop quality system connecting the field back to product development and manufacturing, synthesizing field returns, member feedback, reliability results, manufacturing trends, supplier performance, and failure analysis insights to identify systemic issues and influence upstream quality strategy and product decisions. - Lead cross-functional resolution of complex and high-impact quality issues, partnering with Analytics, Supplier Quality, NPI Quality, Hardware Engineering, Accessories and Apparel, Reliability Engineering, Supply Chain, Global Operations, Membership Services, contract manufacturers, and suppliers to establish containment, root cause, corrective and preventive actions, and verification of effectiveness. - Establish data-driven field quality management and executive visibility, defining metrics, escalation criteria, and review mechanisms in partnership with Analytics that enable teams and leadership to understand quality performance, make informed trade-offs, anticipate risk, and focus resources on the highest-impact opportunities. - Build, lead, and develop a high-performing Field Quality and Failure Analysis team, setting clear priorities and performance expectations, developing technical and leadership capability, and creating scalable systems that enable the organization to operate with increasing autonomy, speed, rigor, and accountability. QUALIFICATIONS: - 10+ years of experience in field quality, quality engineering, failure analysis, reliability, manufacturing quality, or a related discipline supporting consumer electronics, wearable technology, apparel/accessories, medical devices, or other complex consumer products. - Demonstrated experience leading teams and complex quality programs across multiple products or product categories, with the ability to translate broad quality objectives into clear priorities, operating mechanisms, and measurable outcomes. - Deep expertise in structured problem-solving and failure analysis methodologies, including root cause analysis, 5 Why, 8D, FMEA, DOE, Pareto analysis, CAPA, and related quality tools. - Experience building or leading failure analysis capabilities and laboratories, including the effective application of analytical techniques and equipment to characterize product failures and drive root cause determination. - Strong analytical acumen with experience using field performance, return, manufacturing, supplier, and customer/member data to identify trends, assess risk, prioritize investigations, and influence decisions. - Proven ability to lead complex cross-functional initiatives and influence technical and business stakeholders across Engineering, Product Development, Operations, Supply Chain, manufacturing partners, and suppliers in a fast-paced global environment. - Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Quality Engineering, Materials Science, or a related technical discipline, or equivalent relevant experience. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $180,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.   In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Remote Who we are Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase. With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once. Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love. If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us. Hours & location 🌎 While we hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with EST for at least 20 hours/week. Preferred locations: USA Why this job is exciting Sourcegraph is at the forefront of building AI tools to solve the biggest problems in the software industry, problems that only get bigger as codebases grow and as more of the work is done by agents. The Code Understanding team owns the surfaces where that intelligence meets the developer: Deep Search , our agentic, multi-step answer engine across an enterprise's entire lineup of codebases, Query Assist , turning natural language queries into Sourcegraph query syntax, Smart Hovers , concisely summarizing symbols right where devs need it, guided diff review, and the APIs that both humans and AI agents rely on every day. Most of what makes those surfaces tick is agent engineering : a blend of software engineering, machine learning, and statistics. Agent engineering tells us which model to use and when, how to retrieve and pack context, how to measure answer quality, where to fine-tune or distill a smaller model to cut costs and latency, and how to expand a single LLM call into a reliable multi-step agent. As the staff ML and agent engineer on Code Understanding , you'll be the technical owner of it: setting the tam’s direction for models, evaluations, and agentic systems, making our products measurably better, faster, and cheaper, and raising the team's fluency in building with models. This is a staff-level role : we're hiring a technical leader, not just a strong individual contributor. The primary need is a production ML and evaluation authority who also builds production agent systems. You'll own the hardest, most ambiguous problems in this space, set standards others follow, and influence direction beyond your immediate team. You'll get the exhilarating chance to drive the vision on how we can provide the best code understanding experience on the market by combining our deterministic, large-scale systems and AI into experiences never seen before. Concretely, you'll own work like: Agentic systems. You'll design and harden the multi-step, tool-using agent loops behind current and new agentic experiences, turning research and experiments into reliable, observable, and affordable products at enterprise scale. Pragmatic use of evaluations. Crafting agentic products means needing to tell when a change actually helped, which is hard when agents keep changing and the product keeps shifting. You'll bring judgment about where evaluations earn their keep, when to use targeted smoke tests and metrics, and how to avoid noise dressed up as rigor, so we can move fast with confidence. Models: selection, upgrading, and training. You'll decide which models we run where, drive upgrades, and fine-tune our own when that's the right call. Retrieval and context engineering. You'll push on how we ground models in a customer's code - retrieval, ranking, context windows, citations - to make answers more accurate and verifiable. Cost and latency. Every surface has a per-user economic budget. You'll treat cost and latency as product features, and profile, distill, cache, and right-size models so we can ship ambitious features sustainably. You'll do this on a small, senior-leaning team that ships quickly, owns a lot of product surface, and has streamlined product management: engineers here talk to customers, frame the problem, and own it end-to-end. You'll have real agency over technical direction and a direct line to the impact of your work. 📅 Within one month, you will… Get the Code Understanding products and their model/agent pipelines running end-to-end locally, and land your first improvements to a model, prompt, retrieval path, or eval. Build a clear picture of where the AI engineering pain is, and the product surfaces most constrained by them. Get to know the team and our customers, and start forming your own opinions about where our agentic products should go next. Join the team's on-call support rotation. 📅 Within three months, you will… Own a meaningful agentic slice of the product end-to-end, driving it from problem-framing through rollout and measurement. Establish how the team ships model and prompt changes responsibly: the evals, dashboards, and guardrails that make quality and cost regressions visible before customers feel them. Begin up-leveling teammates in building with models by pairing with them, reviewing their code, and modeling good agent engineering instincts. 📅 Within six months, you will… Be the recognized technical authority for agent engineering and agentic systems on Code Understanding. You will be the person teammates, and increasingly the wider department, defer to on model, eval, and agent-design decisions. Have measurably moved the products: better answer quality, lower cost/latency, or new agentic capabilities that weren't feasible before. Be setting the direction of the team's roadmap where it intersects agents, bringing conviction, backed by evidence, about which bets are worth making, and pulling other engineers up to execute on them. About you You are a staff engineer and technical leader with hard-won skills across production machine learning, evaluation, and agent systems . This high-leverage role relies on your ability to make sound model and evaluation decisions for a fast-moving product, build the production systems around them, steer technical direction, and be a force multiplier for a talented, product-minded team. You're equally comfortable reasoning about an eval harness, a fine-tuning run, a retrieval pipeline, and the multi-step agent loop that ties them together, and you make everyone around you better at all of it. You operate at staff scope: you own the most ambiguous, highest-risk problems in your domain, go into whatever codebase a problem requires, set standards and patterns others adopt, and translate fluidly between engineering goals and business objectives. You influence direction beyond your immediate team. You lead through technical excellence and mentorship. You have personally owned a production model lifecycle. You have trained or fine-tuned at least one model and taken it from dataset construction through evaluation, production rollout, and monitoring. You can explain how you chose between training or fine-tuning and prompting or retrieval, how you chose baselines and metrics, what error analysis revealed, and how production evidence affected the next version. You build agents, fluently and opinionatedly. You've designed multi-step agentic systems and made them reliable, observable, and cost-bounded. You have a point of view on where agents shine and where deterministic code or human judgment is required. You have strong evaluation judgment. You build representative datasets, meaningful baselines, useful error taxonomies, and release criteria that connect offline measurements to production behavior. You know where rigorous evaluations earn their keep, where lightweight smoke tests or qualitative review are enough, and where a precise-looking metric is misleading. You treat cost and latency as product constraints. You make measured quality, latency, and cost tradeoffs and use the appropriate combination of model selection, prompting, retrieval, caching, distillation, and fine-tuning rather than reaching reflexively for a more complex model. You operate autonomously on ambiguous problems. Given a rough product idea, a few customer quotes, and a Slack thread, you come back with a plan, a prototype, milestones, and a point of view on tradeoffs, without it being pre-scoped. You own high-technical-risk projects end-to-end. You contribute beyond your domain. As a senior IC, you go into whatever part of the codebase a problem requires, recognize issues beyond your immediate area, and translate between engineering goals and business objectives. You up-level the people around you. You mentor by pairing on hard problems, providing substantive design and code reviews, and spreading agent engineering literacy across the team. You see investing in your teammates' growth as part of the job. You're customer and product-driven. You're comfortable on customer calls and in feedback threads, you turn raw signals into requirements, scopes, and milestones, and you push back when feedback would lead the product astray. You're pragmatic, not a perfectionist. You ship the smallest correct thing, prefer robust solutions over complicated ones, and keep a high-quality bar with simplicity. On the engineering fundamentals: You're a strong software engineer who can ship production services. You're comfortable across our stack - Go on the backend, TypeScript on the frontend, GraphQL, Postgres, Docker - or you're clearly able and eager to get there. You're fluent with agentic coding tools, and you understand and own every line it submits. You're comfortable in an async-first, multi-service, fast-paced remote environment. Nice-to-haves: You've shipped an LLM-powered or agentic developer-facing product you can speak about opinionatedly: what worked, what didn't, what you'd do differently. You've fine-tuned, distilled, or trained models to meet cost, latency, or quality targets in production. Experience with retrieval, ranking, embeddings, or search relevance. Experience working directly with enterprise customers and translating their needs into a product. Experience mentoring or up-leveling engineers, especially raising a team's agent engineering fluency. Level 📊 This job is an IC4. You can read more about our job leveling philosophy in our Handbook. Compensation 💸 We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an open and transparent company, our compensation philosophy and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive. Your base salary is determined by the IC4 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we'll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone. 💰 The starting salary for the IC4 pay band in each zone is: Zone 2: $176,000 USD Zone 3: $132,000 USD Zone 4: $88,000 USD 📈 In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous perks & benefits . Interview process Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all! We expect the interview process to take 5.5 hours in total. 👋 Introduction Stage - we have initial conversations to get to know you better… [30m] Recruiter Screen [30m] Hiring Manager Screen 🧑‍💻 Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners… [60m] Resume Deep Dive [60m] System Design [60m] Harden a Code Research Agent Interview [60m] Cross-functional team collaboration / Values 🎉 Final Interview Stage - we move you to our final round, where you gain a better understanding of our business and values holistically… [30] Leadership We check references and conduct your background check Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process. Learn more about us You can learn more about what it is like to work at Sourcegraph by reading our handbook . We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our culture , competitive compensation and benefits here. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds. Sourcegraph participates in E-Verify for U.S. Employees.

Location: Remote USA Workplace: Remote Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD As our Senior Site Reliability Engineer II, you’ll step up as the ultimate guardian of reliability across our critical product domains and services. You will architect high-performing platforms, turn complex systems into resilient superpowers, and collaborate directly with engineering leaders to set bulletproof standards. By keeping our systems seamlessly scalable, you directly power the AI-driven learning experiences used by millions around the globe. ⚡ THE DAY-TO-DAY - Master the Domain: Partner with engineering teams to set crystal-clear reliability objectives (SLIs/SLOs) and build long-term reliability roadmaps for core services. - Tackle High-Stakes Incidents: Lead cross-service incident responses during critical outages, guiding teams with confidence and translating chaos into clear, durable solutions. - Architect Resilient Futures: Drive the company-wide adoption of cutting-edge reliability patterns, deployment safety capabilities, and infrastructure scalability. - Elevate Observability: Build and refine advanced observability tools to catch issues before they reach production. - Champion Engineering Balance: Influence product design and system architecture to maintain the ultimate equilibrium between feature velocity and rock-solid reliability. - Empower the Team: Mentor senior engineers, elevate best practices, and play a pivotal role in recruiting top-tier talent to the SRE organization. 🧠 YOUR SUPERPOWERS - Battle-Tested Expertise: Bring 6–10 years of SRE, DevOps, or production engineering experience with hands-on mastery of complex distributed systems. - Cloud Architecture Wizardry: Command cloud infrastructure (AWS preferred), container orchestration, and Infrastructure as Code to keep modern platforms humming. - Engineering Precision: Craft clean, high-performing code in at least one major language alongside a knack for automating away repetitive tasks. - Incident Command Ready: Show a proven track record of steering large-scale incident management and driving high-impact reliability programs. - Cross-Functional Influence: Communicate effortlessly across engineering, product, and customer-facing teams to align tech goals with business impact. 🎁 BONUS POINTS - Next-Gen Automation: Advanced experience designing self-healing infrastructure patterns and zero-downtime deployment pipelines. - Mass-Scale Experience: Prior history scaling multi-tenant SaaS environments in rapid-growth markets. U.S. citizenship is required for this position because its duties require access to restricted federal customer environments that limit access to U.S. citizens. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Location: București, Romania Workplace: hybrid About us EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. About UXMatrix UXMatrix develops a broad range of digital products, including bespoke frontend applications, reusable templates, widgets, APIs, automated quality-assurance solutions, and a fully customizable WordPress-based CMS. Our products serve multiple operators, brands, and regulated markets, requiring us to balance customer needs, end-user experience, technical scalability, regulatory requirements, and commercial value. About the Role We are looking for a Sportsbook Product Owner to join the UXMatrix Product Team and take ownership of the development and continuous improvement of our sportsbook frontend experience. You will define what should be built and why, translating customer, market, and business needs into clear product outcomes and actionable requirements for the development team. You will work closely with design, engineering, QA, delivery, sportsbook platform teams, commercial stakeholders, and operators throughout the complete product lifecycle—from discovery and definition through delivery, launch, measurement, and optimization. The ideal candidate combines strong product thinking with an understanding of sportsbook user journeys, frontend technology, data, and agile delivery. You should be comfortable making decisions, challenging assumptions, managing competing priorities, and maintaining a clear product direction in a fast-paced environment. What You'll get to do: Product Vision and Strategy Define and communicate the product vision, strategy, objectives, and roadmap for the sportsbook frontend. Translate company strategy, operator requirements, market trends, and end-user needs into clear product priorities. Identify opportunities to improve sportsbook acquisition, engagement, conversion, retention, and overall user experience. Balance reusable product capabilities with operator-specific and market-specific requirements. Contribute to the long-term evolution of the sportsbook product, including personalization, modularity, scalability, and multi-tenant capabilities. Clearly articulate the business and customer value behind proposed initiatives. Product Discovery and Requirements Work with operators, commercial teams, internal stakeholders, and end users to identify problems, needs, and product opportunities. Analyze sportsbook journeys such as event discovery, navigation, search, market selection, bet placement, betslip usage, live betting, promotions, and bet management. Convert business needs into clear product requirements, user stories, acceptance criteria, process flows, and functional specifications. Break down complex initiatives into manageable and independently deliverable increments. Validate requirements with design, engineering, QA, platform teams, and relevant stakeholders before development begins. Ensure regulatory, responsible-gambling, accessibility, localization, and market-specific requirements are considered during product definition. Maintain complete, accurate, and accessible product documentation in Jira and Confluence. Roadmap and Prioritization Own and continuously maintain the product backlog. Prioritize initiatives and backlog items based on customer value, user impact, commercial potential, strategic alignment, risk, effort, and technical dependencies. Define minimum viable product scope and phased-delivery approaches for larger initiatives. Manage scope throughout the delivery lifecycle and ensure material changes are assessed, documented, and agreed with the appropriate stakeholders. Balance new product development, operator requirements, technical improvements, defects, and technical-debt reduction. Make clear prioritization decisions when capacity or timelines are constrained. Agile Delivery Work closely with engineering, design, and QA throughout planning, refinement, development, testing, and release. Ensure the development team understands the product objectives, user needs, requirements, and expected outcomes. Lead or actively contribute to backlog refinement, sprint planning, reviews, and relevant product workshops. Provide timely clarification and make product decisions during development. Identify dependencies, risks, and blockers early and collaborate with the appropriate owners to resolve them. Accept completed work based on agreed requirements and acceptance criteria. Support release planning and ensure features are ready from a product, operational, documentation, and stakeholder perspective. Maintain delivery transparency and communicate progress, risks, scope changes, and decisions clearly. Stakeholder and Client Management Act as the primary product contact for assigned sportsbook initiatives. Build strong working relationships with operators, sportsbook platform teams, commercial stakeholders, engineering, UX, QA, delivery, and senior management. Facilitate product workshops, requirement-gathering sessions, demonstrations, and roadmap discussions. Set clear expectations regarding product scope, priorities, dependencies, and delivery assumptions. Evaluate stakeholder requests objectively and challenge solutions that do not support the product strategy or provide sufficient customer value. Present recommendations using evidence, product data, competitive analysis, and clearly structured business arguments. Support client presentations, product demonstrations, sales opportunities, and RFP responses when required. Product Performance and Continuous Improvement Define success criteria and measurable KPIs for new features and product initiatives. Monitor sportsbook metrics such as event-to-bet conversion, betslip completion, bet placement success, click-through rates, engagement, bet frequency, retention, and feature adoption. Use quantitative data, qualitative feedback, user research, and operational insights to evaluate product performance. Review delivered features after launch and identify opportunities for optimization. Work with UX and analytics teams to identify friction, abandonment points, usability issues, and unmet customer needs. Maintain awareness of sportsbook market developments, competitor products, user-experience patterns, and emerging technologies. Conduct competitor and feature-comparison analysis to identify meaningful product differentiators. Propose improvements that strengthen the UXMatrix sportsbook proposition and create measurable value for EveryMatrix clients. What we’re looking for: At least three years of experience in product ownership, product management, business analysis, or a comparable digital-product role. Experience in iGaming. Experience working with cross-functional software-development teams in an agile environment. Strong ability to translate business and user needs into clear, structured, and testable product requirements. Demonstrated experience managing product backlogs, priorities, scope, dependencies, and stakeholder expectations. Strong analytical and problem-solving skills, with the ability to make evidence-based product decisions. Excellent written and verbal communication skills. Confidence presenting product recommendations and reasoning with technical, commercial, and senior stakeholders. Strong organizational skills and the ability to manage multiple initiatives and competing priorities. Ability to understand technical concepts, frontend architecture, APIs, integrations, and platform dependencies at a product level. Experience using Jira, Confluence, or equivalent product and delivery-management tools. Professional proficiency in English. A degree in technology, economics, business, or a related discipline. What Success Looks Like Success in this role means establishing a clear and evidence-based direction for the sportsbook frontend, maintaining a well-prioritized and delivery-ready backlog, improving collaboration between product and engineering, and delivering measurable improvements for operators and sportsbook users. You will be expected to create alignment around what we build, why we build it, and how we determine whether it has been successful. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. Benefit from two Free Fridays each year, limited to one per quarter. 3 sick leave days per year, no doctor's note required. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. Access to an Employee Assistance Program through TELUS Health. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Strategic Account Leader on our Public Sector Team, you’ll help Department of War agencies modernize how they build and secure software using GitLab’s AI-powered DevSecOps platform. You’ll align GitLab with agency priorities like CI/CD automation, secure development practices, and infrastructure modernization in regulated environments, acting as the primary point of contact for strategic and large prospects. Reporting to a Regional Director, you’ll own a defined book of business, build and execute multi-year account plans, navigate complex procurement cycles, and partner closely with system integrators and resellers to deliver outcomes that matter to public sector missions. In your first year, you’ll focus on developing trusted relationships with CIOs, technical leaders, and key stakeholders across your territory, driving successful rollouts and adoption of GitLab, and coordinating with our pre- and post-sales engineering and support teams. You’ll also represent the voice of your customers internally by sharing product feedback and ideas through our public issue tracker, helping shape how GitLab serves the public sector over time. What you’ll do Build and execute strategic account plans that align GitLab’s AI-powered DevSecOps platform with public sector modernization initiatives Navigate complex procurement and contracting processes while shaping multi-year technology roadmaps with CIOs and technical leaders Act as the primary point of contact and trusted advisor for strategic and large public sector prospects and customers Own your book of business, from pipeline development through close and expansion, using a consultative, mission-focused sales approach Collaborate with pre-sales and post-sales engineering, customer success, and support teams to ensure successful rollout, adoption, and value realization Partner with system integrators, resellers, and other channel partners to generate qualified leads and co-create solutions for government challenges Conduct ongoing prospecting and opportunity development activities within large and strategic accounts to drive new and expansion business Represent the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and internal teams What you’ll bring Experience selling technology solutions to Department of War agencies Knowledge of the software development lifecycle, including CI/CD automation, secure development practices, and infrastructure modernization Understanding of compliance requirements, and agency buying cycles, with the ability to navigate complex stakeholder environments Consultative sales approach that positions technology as a mission enabler and aligns solutions to public sector modernization initiatives Ability to manage major accounts with a high degree of ownership and control, working under minimal supervision on complex opportunities Skill in collaborating with system integrators, resellers, and internal pre- and post-sales teams to drive successful customer outcomes Effective written and verbal communication skills, with strong interpersonal abilities to build consensus across technical and non-technical stakeholders Alignment with GitLab’s values, openness to learning, and readiness to apply transferable skills and diverse experiences to the public sector domain About the team The Public Sector Team focuses on helping U.S. Department of War agencies modernize how they build, secure, and operate software using GitLab’s AI-powered DevSecOps platform. You’ll join a distributed group of strategic account leaders, solutions architects, and channel specialists who collaborate asynchronously across time zones to serve complex, regulated customers. We partner closely with system integrators and resellers, align with agency procurement processes, and coordinate with product, marketing, and support teams to deliver secure, compliant solutions. Our current priorities include navigating evolving procurement and compliance requirements, supporting infrastructure modernization and secure development practices, and expanding GitLab’s presence across key public sector accounts. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $122,000 — $205,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Wien, Austria About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Operations Associate, Courier Community acts as the heartbeat of the courier partner support ecosystem. Serving as the first line of human support beyond frontline Customer Support, this role is the critical bridge between Wolt and its courier partners. In this role, you will balance deep empathy with efficient, high-volume problem-solving — handling complex escalations, localized communications, sensitive account situations, and workflow automations that keep courier partners informed, supported, and valued. Key Responsibilities Inbox Management & Advanced Support Manage courier inbox channels to handle complex, partner-submitted requests. Resolve escalated tickets transferred from Support that fall outside frontline scope, including complaints, bug reports, and sensitive account updates. Maintain team SLAs by keeping inbox tasks within a target 72-hour reply rate and resolving open board tickets efficiently. Content Ownership & Localization Localize regional and global courier-facing communications for specific country languages and cultural contexts. Maintain and continuously update localized courier platforms, including country FAQs, educational content, and operational resources. Proactively maintain information accessibility so couriers can easily self-solve issues without contacting support. Cross-Functional Communication & Enablement Coordinate ad-hoc courier announcements (e.g., weather-related boosts) in alignment with Communications and Supply Activation teams. Create macros, guidance documents, and tools for Customer Support to empower frontline agents to resolve cases independently. Assist onboarding teams with document verification, profile activations, and country-specific onboarding tasks. Community Engagement & Feedback Loops Drive community engagement by supporting local feedback initiatives and courier events. Capture operational insights from courier feedback and translate them into process, documentation, and tool improvements. AI & Process Automation Leverage AI tools day-to-day to generate clear, empathetic response templates and reduce manual workloads for routine inquiries. Utilize AI and self-service tools to summarize ticket escalations, maintain up-to-date knowledge bases, and build smart routing workflows. Key Performance Indicators (KPIs) & Impact Courier Satisfaction: Measured through feedback scores, response quality, and communication empathy. Time to Resolution (TTR): Fast, efficient, and accurate resolution for complex tickets passed from Support or directly from courier partners. Inflow Reduction: Lower overall ticket volume achieved through scalable documentation, improved Support macros, and self-service automation. Localization Quality: High accuracy and quick turnaround time for market-specific announcements and content updates. Our humble expectations Professional working experience in Customer Support, Operations or other similar roles. Professional level in English and fluent (Austrian) German. Proficiency with Excel or Google Sheets. Strong capability to diagnose operational issues, identify root causes, and determine when and how to escalate. Clear, empathetic, and professional written communication skills. Ownership & Accountability: Taking full responsibility for tasks until completion and communicating early when blocked. Attention to Detail: Meticulous with workflows, deadlines, and sensitive partner details. Multitasking & Adaptability: Thriving in a fast-paced environment where priorities dynamically adjust. What we offer Discounted membership fees with MyClubs Deals and discounts with local partners Wolt Credit program Employee Assistance Program (EAP) Career progression opportunities Next steps Please submit your application and resume in English . The interview process begins with a conversation with Talent Acquisition, followed by a meeting with the hiring manager. As a final step, you'll present a take-home assignment. If this sounds like the kind of challenge you're looking for, we'd love to hear from you. We'll be reviewing applications on an ongoing basis and will close the role once we've found the right person, so we encourage you to apply as soon as possible! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Austria Pay Range: €2.109 — €2.636 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: New York; Montréal; Toronto Workplace: Remote ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Compute Solution Architect, you will support our strategic AI Infrastructure customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction. WHAT YOU WILL DO Your responsibilities will include: - Serve as the primary technical point of contact, troubleshooting and resolving for AI Infrastructure services. - Lead the delivery of strategic GPUaaS contracts and ensure all commitments are met (timelines, SLAs, support, …). - Act as a bridge to product and support teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements. - Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability. - Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations. WHAT WE'RE LOOKING FOR - 5-10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads. - Track record as a technical pre-sales/solutions architect driving infrastructure engagements with partners through to production. - Strong understanding of AI/ML concepts and advanced implementations. - Proven success driving technical engagement and technical adoption. - Working knowledge of cluster orchestration and scheduling: Slurm, Kubernetes, and batch/HPC workload management. NICE TO HAVE - Working knowledge of model training frameworks runtimes (e.g., PyTorch, JAX, Tensorflow) and Generative AI serving runtimes (e.g., vLLM, TensorRT-LLM, SGLang, TGI, LLM-D). - Proficiency with parallel file systems (e.g., Lustre, GPFS) and object storage integration. - Familiarity with high-performance infrastructure: InfiniBand/RDMA networking, parallel storage, and multi-node distributed training topologies. WHY THIS ROLE MATTERS Compute deals require flawless execution from the initial technical commitment through deployment and production. By coordinating customers, sales, product, and support, the Compute Solution Architect ensures that infrastructure performs as expected, contractual commitments and SLAs are met, and issues are resolved quickly. This end-to-end ownership is critical to building customer trust, securing long-term adoption, and turning strategic GPUaaS contracts into successful partnerships. HIRING PROCESS - Talent Acquisition screening call - 45 min Hiring Manager & Business Acumen interview - 60 min Technical deep dive - Panel (home prep & restitution) - 30 min Value talk - Reference checks WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Middle East; Dubai; United Arab Emirates; Saudi Arabia; Riyadh Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. Our esteemed clients include industry leaders like RBC, Dell, and LG CNS. We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI. IN THIS ROLE, YOU WILL: - Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. - Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices. - Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations - Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards. - Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime. - Travel to customer premises between 20-40% YOU MAY BE A GOOD FIT IF: - You have experience with and enjoy working directly with customers - You have experience deploying enterprise software in private/hybrid cloud environments - You have proven experience administering large-scale production Kubernetes clusters and expertise with Helm - Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control - You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization - You excel in fast-paced environments and can execute while priorities and objectives are a moving target - You are fluent in Arabic and English IT'S A BONUS IF YOU HAVE… - Familiarity with GPU node orchestration & scheduling - You understand the intersection of GPU infrastructure, inference systems, Kubernetes, distributed systems, and performance optimization. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

About the Role As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and drive measurable outcomes through best practice adoption and strategic planning. You will proactively identify opportunities and risks to help customers maximize their investment and contribute valuable feedback for product improvements. Your role involves collaboration with cross-functional teams and maintaining customer satisfaction and retention. Who you are - Skilled at building trust and maintaining relationships with stakeholders at various organizational levels, including executives - Action-oriented, analytical, and collaborative in approach to customer success and issue resolution - Dedicated to delivering measurable customer value and ensuring satisfaction throughout the customer lifecycle - Strong verbal and written communication skills, comfortable handling both strategic discussions and technical conversations - Solid technical understanding of SaaS products, including internet technologies, networking, and email security solutions - Proven track record of driving product adoption and supporting long-term customer growth What you will do - Act as the main point of contact for assigned customers, developing strategic relationships and guiding platform adoption and success planning - Deliver regular business reviews (QBRs/EBRs), clearly communicating ROI and aligning on success metrics to support retention and expansion - Understand customers’ industries, goals, and challenges to provide tailored recommendations and align internal and external stakeholders on success objectives - Promote awareness and usage of key platform features, provide ongoing education, and identify opportunities for expanded adoption - Proactively monitor customer health, manage escalations, and collaborate with Product, Engineering, Support, and Sales teams to resolve issues and share actionable insights - Maintain expert knowledge of the product roadmap and communicate relevant updates and enhancements to customers - Coordinate with internal teams to develop and execute customer success plans, addressing risks before they impact engagement or satisfaction Must Haves - 5+ years of experience in enterprise SaaS, with at least 3+ years in Customer Success, TAM, or support roles - Proven ability to manage large customer portfolios and develop long-term relationships, including at the executive level - Excellent communication, presentation, and organizational skills, capable of managing both strategic and technical conversations effectively - Strong problem-solving skills and experience resolving escalations while maintaining a positive customer experience - Proficiency with CRM and case management tools such as Salesforce and Jira - Technical proficiency related to internet technologies, networking, and email security products - Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Compliance function at OKX is responsible for promoting a strong compliance culture and supporting the business in meeting its regulatory obligations and managing enterprise risk. The Product Compliance team is responsible for embedding compliance into the product lifecycle and supporting the compliant development, launch and ongoing operation of OKX products and features globally across all markets in which our products and services are offered. We work closely with Product, Engineering, Legal, Risk, Central Compliance and local Compliance teams to identify regulatory and compliance requirements, assess product risks and develop practical solutions that support responsible commercial growth. About the Opportunity We are seeking an experienced, hands-on and commercially minded Senior Compliance Manager to join our Product Compliance team. This is a senior individual-contributor role focused primarily on the day-to-day review of new products, material product changes and existing product enhancements. The emphasis is on delivering timely, well-reasoned product compliance assessments using a risk-based approach, ensuring that material compliance risks are sufficiently mitigated and the firm’s regulatory positioning protected. You will act as a trusted compliance partner throughout the product development lifecycle, helping Product and Engineering teams navigate complex regulatory requirements while enabling commercially viable outcomes. You will be expected to distinguish between legal or regulatory constraints that cannot be crossed, risks that can be addressed through proportionate controls, and residual risks that require documented escalation or risk acceptance. What You’ll Be Doing Own and deliver day-to-day compliance reviews of new products, features, market expansions and material changes to existing products across OKX's global business and product suite. Review product requirements, technical documentation, user journeys, onboarding flows, trading or transaction mechanics, reward structures, disclosures and operational processes. Apply a risk-based waterfall that distinguishes hard legal or regulatory blockers from risks that may be addressed through controls, product conditions, jurisdictional restrictions, monitoring or escalation. Conduct and document product compliance risk assessments covering areas such as regulatory perimeter and licensing, AML/CFT, sanctions, KYC, consumer protection, financial promotions, trading and market conduct, asset safeguarding, data privacy and third-party risk. Produce clear, concise and evidence-based and solutions-based compliance recommendations setting out identified risks, required mitigants, residual exposure and the proposed approval or escalation route. Work directly with Product, Engineering, Legal, Risk, Central Compliance and local Compliance teams to develop practical and scalable solutions to identified compliance requirements. Maintain complete and accurate documentation and audit trails for product reviews, decisions, conditions, exceptions, approvals and subsequent changes. Support post-launch monitoring, control testing and assurance in partnership with Audit, Product and other Compliance teams, and drive remediation of identified issues. Promote a compliance-by-design culture within the product lifecycle; communicate the Product Compliance framework and program requirements to relevant stakeholders and deliver targeted training or guidance to Product, Engineering and business teams as required. Support special projects and priority product launches in a fast-paced and continually evolving environment. What We Look For In You At least 8 years of relevant experience in Compliance, Legal or Risk within financial services, fintech, payments or the cryptocurrency industry. Bachelor's degree in law, finance, business, economics, engineering or a related field, or equivalent practical experience. Significant hands-on experience in product compliance, regulatory advisory or product risk assessment, including advising on new products and material product changes. Strong understanding of the digital-asset industry and the products offered by crypto platforms, including trading, custody, payments, staking or earn products, lending, structured products, wallets or DeFi. Strong working knowledge of relevant regulatory and compliance requirements, including licensing and regulatory-perimeter considerations, AML/CFT, sanctions, KYC, consumer protection, financial promotions and trading or market-conduct requirements. Demonstrated ability to analyze products or initiatives involving significant complexity and risk and translate regulatory requirements into practical product requirements and controls. Experience in and demonstrated success in leveraging AI-enabled technology to maintain risk assessment standards, including ongoing tuning of agentic skills aligned with the Company’s risk appetite. Excellent risk judgment and the ability to balance compliance rigor with a pragmatic, risk-based approach that supports responsible commercial outcomes. Proven ability to develop and deliver repeatable product compliance solutions, controls and review processes aligned with broader group requirements. Strong project-management and execution skills, including the ability to manage multiple concurrent reviews, maintain accurate documentation and meet product-launch deadlines. Excellent written and verbal communication skills, with the ability to present clear recommendations and lead discussions with Product, Engineering, Legal, Risk, senior management and other Compliance stakeholders. Strong stakeholder-management skills and the ability to influence product decisions and constructively challenge proposals without compromising Compliance rigor. Self-motivated, proactive and comfortable operating independently within a fast-paced, globally dispersed team. High personal integrity and sound professional judgment, including the ability to identify when an issue requires escalation. Nice to Haves Direct product compliance or regulatory advisory experience at a crypto exchange, fintech or technology-led financial-services company. Experience supporting multi-jurisdictional product launches and applying regulatory requirements across the United States, European Union, Middle East or Asia-Pacific. Practical knowledge of CeFi trading products, including spot, derivatives, leverage, custody, institutional products and OTC flows. Familiarity with Web3 products, blockchain technology, smart contracts, DeFi protocols and digital-asset transaction flows. Experience developing compliance risk-assessment frameworks, controls, and key risk indicators. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking an experienced Executive Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-stakes user issues surface through executive channels. You'll help stand up the function from scratch and operate it day-to-day. You'll be the person building the playbooks and escalation criteria, triaging incoming escalations, and running them to resolution alongside cross-functional partners. The ideal candidate combines calm-under-fire judgment with sharp written communication and a bias toward action. Responsibilities: Build the team's playbooks, escalation criteria, tooling solutions, and SOPs to successfully manage escalations coming from Anthropic’s executive team Own executive escalations end-to-end during your coverage hours Communicate crisply with internal stakeholders: brief executives on live situations, give Comms partners the facts they need, and keep incident channels useful and current Write clear post-escalation reports that capture what happened, what we did, and what should change—so the next escalation is easier than the last Lead a recurring escalations insights forum: identify patterns across escalations and drive the resulting product and policy changes with partner teams You may be a good fit if you have: 6+ years of experience in escalation management, trust & safety operations, customer support, or a related front-line operations role—ideally at a consumer or developer platform. Direct, hands-on experience running incidents or escalations: you've been the person investigating the issue, coordinating R&R with XFN partners, and writing executive comms. Sharp written communication—you can brief a senior leader in three sentences and document an incident so the next responder can pick it up cold Excellent judgment under pressure Comfort coordinating across functions in real time and influencing partners without positional authority A pattern-detection mindset—you spot the second-order issue beneath the first-order complaint and surface it to the right people Comfort with ambiguity and a bias toward action; this team is brand new and you'll be helping define what good looks like as you operate Excitement about protecting Anthropic's reputation and relationships at a moment when public attention on AI has never been higher The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $210,000 — $260,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.