Вакансии

Location: Kazakhstan; Azerbaijan; Armenia; Uzbekistan We are seeking a dynamic and experienced  Group Reservation Manager to join our growing team. The Group reservation manager will be responsible for oversees and manage all aspects of group reservations to ensure a seamless booking experience for B2B partners. This role requires a deep understanding of travel logistics,experience in group tourism,  strong organizational, communication, and customer service skills, along with the ability work with large amounts of information at the same time. Requirements What You’ll Do Booking Management: Process group reservations promptly and accurately. Searching and booking of  group accommodation options, additional services, according to the request. Client Interaction: Communicate with clients to understand their travel needs and preferences. Travel Coordination: Receiving and processing requests for booking hotels, other accommodation facilities, transport services, excursions around the world for groups; Vendor Management: Negotiate and manage relationships with hotels, and other service providers to secure favorable rates and terms. Itinerary Creation:  Create customized travel itineraries that align with clients' interests and budgets. Problem Resolution: Address and resolve any group booking issues or client complaints promptly. Partner support in all cases arising from the completed booking (cancellation, changes, relocation, etc.) Documentation Oversight Technology Integration Reporting and Analysis Emergency Response Planning What We’re Looking For Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience in group travel management, concierge agency, TMC, DMC or tour operator companies. Knowledge of the bases of hotels in Russian Federation and popular destinations. Strong negotiation and vendor management skills. Excellent knowledge of travel-related regulations and compliance. Proficient in travel management software and tools. Exceptional organizational and multitasking abilities. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Language Skills: knowledge of English on at least Upper-Intermediate level (both spoken and written). Ability to work under heavy load. Responsible, stress-resistant, attentive person. Benefits What We Offer Remote Work: Flexibility to work from anywhere. Competitive Compensation: Attractive base plus bonus structure. Corporate Exposure: Collaborate with leading global companies and manage travel for top executives. Professional Growth: Advance your career handling challenging, high-profile cases. Continuous Learning: Ongoing training, seminars, and opportunities to attend top industry events. Travel Perks: Take advantage of corporate rates and unique travel discounts worldwide. The Process Intro Chat: Welcoming conversation with our HR team. Remote Set-Up Check: Quick internet speed test to ensure remote readiness. Manager Interview: In-depth discussion about your experience and the role specifics. Decision & Offer! Learn more about our data protection practices in our Privacy Policy . If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!

Задачи: — Развитие портфеля сервисов JSOC и связанных сервисов; — Формирование стратегии развития сервисов; — Разработка совместно с маркетингом стратегии продвижения SOC/MDR сервисов Блока противодействия киберугрозам; — Разработка и обновление тарифов на сервисы; — Организация запуска новых/обновленных продуктов Блока противодействия киберугрозам; — Взаимодействие с техническими командами для формирования и приоритезации дорожных карт продуктов/сервисов; — Формирование гипотез развития портфеля и сервисов, организация и проведение экспериментов; — Адаптация позиционирования сервисов с учётом клиентских сегментов; — Разработка стратегии конкуренции и дифференциации; — Анализ рынка, конкурентный анализ, анализ макросреды; — Формирование бизнес модели и схемы монетизации; — Взаимодействие со смежными подразделениями, в т.ч. отделами продаж, pre-sale, продуктового маркетинга; — Взаимодействие с внутренними и внешними заказчиками для сбора потребностей и обратной связи; — Взаимодействие с партнерами и клиентами в процессе тестирования и внедрения продуктов. Требования: — Более 2 лет реального опыта в управлении развитием продуктов; — Умение говорить на одном языке с SA, UX, Dev, QA, DevOps; — Разбирается в современных технологиях и архитектурных подходах; — Опыт выстраивания и улучшения процессов управления продуктом на разных этапах жизненного цикла; — Ориентация на клиентов и пользователей продуктов. Будет плюсом: — Опыт запуска продуктов на российском рынке; — Опыт работы с AI/ML-продуктами. Условия: — Официальное оформление в аккредитованную ИТ-компанию; — Конкурентный оклад, премии по результатам работы; — Возможность работать над передовыми продуктами в сфере кибербезопасности; — Перспективы профессионального и карьерного продвижения; — Корпоративные мероприятия, путешествия, спортивные активности онлайн и оффлайн; — Социальный пакет: ДМС со стоматологией, доплата больничных до 100%, 10 оплачиваемых day-off, бесплатное обучение, скидки от партнеров, материальная помощь; — Гибридный формат работы, офисы рядом с м.Охотный ряд/Савёловская; — График работы: 5/2 с 10:00 до 18:30.

Задачи: — Лидирование подготовки коммерческих предложений для текущих (новый бренд / проект в портфеле) и новых клиентов; — Брифинг команд offline и digital подразделений; — Подготовка коммерческих предложений для текущих и новых клиентов в формате презентации совместно со стратегическим отделом; — Подготовка коммерческих предложений для текущих и новых клиентов в формате медиаплана, совместно с командами offline, digital, баинг подразделений; — Подготовка коммерческих предложений для новых клиентов в формате аудитов, совместно с командой digital; — Защита коммерческих предложений для текущих и новых клиентов в формате очных/заочных встреч; — Изучение тактических возможностей инструментария для формирования рекомендаций с целью оптимизации размещений под KPI для текущих клиентов: контекст, базы недвижимости, SEO, охватные размещения (OLV + Баннерная реклама), размещения на тематических площадках, геосервисы, спецпроекты, ООН, in-door, BTL, пресса, радио; — Формирование и внедрение регламентов для оптимизации работы клиентского сервиса с целью улучшения клиентского опыта; — Разработка внутренних рекламных продуктов агентства. Требования: — Умение пользоваться сервисами / софтами / кабинетами: Power point, Keynote, Excel, PowerBI, Яндекс Директ, ВК Реклама, Яндекс Бизнес, SimilarwebPRO, Mediascope (BrandPulse, Adex, CrossWeb), Admetrix, Adriver, Weborama; — Хорошее знание разнообразных digital-каналов; — Опыт работы в агентстве на позиции Account manager / Media Planner / Strategist; — Опыт подготовки тендерных предложений. Условия: — Full-time, график 5/2 с 10.00 до 19.00, гибридный формат работы; — Уютный офис в центре Москвы (м.Павелецкая), шаговая доступность от метро; — Официальное оформление по ТК РФ, "белая" заработная плата + соц. пакет (ДМС, льготный фитнес, внутреннее обучение); — Уровень заработной платы будет обсуждаться по итогам собеседования; — Работа в стабильной компании, крупнейшей в своем секторе; — Возможность прокачивать свои скиллы, получать новый опыт, знания и расти профессионально; — Молодой коллектив, демократичная атмосфера в команде и профессиональное руководство.

Задачи: — Управление полным жизненным циклом AI-продуктов: от идеи и прототипирования до внедрения и масштабирования. — Проектирование и развитие продуктов на базе больших языковых моделей (LLM), AI-агентов, мультиагентных систем. — Формирование продуктовой архитектуры совместно с AI-инженерами и техническими командами. — Определение сценариев использования AI-агентов, ролей агентов, взаимодействия между ними и бизнес-логики системы. — Управление приоритетами разработки, формирование roadmap и контроль достижения продуктовых целей. — Создание MVP, проведение экспериментов, проверка гипотез и улучшение AI-продуктов на основе данных и обратной связи. — Определение ключевых метрик эффективности AI-решений (качество, скорость, автоматизация, экономический эффект). — Пресейл на русском и английском языках: выявление возможностей применения AI и сопровождение внедрения решений. Требования: — Высшее образование в области ИТ или математики. — Опыт работы в роли product/project-менеджер, бизнес-аналитик или DS от 3-х лет в ML/Big Data-проектах. — Навыки ведения проектной деятельности и развития IT-продуктов. — Умение формировать и работать с бэклогом. — Умение работать с продуктовыми и техническими метриками ML-продуктов, понимание принципов обучения моделей. — Понимание принципов проведения A/B-тестов для оценки эффективности изменений. Условия: — Офис или Гибрид в 1 минуте от метро Октябрьская. — Оформление в соответствии с ТК РФ, премии по результатам работы. — ДМС со стоматологией. — Работа в международной распределенной команде профессионалов. — Свобода действий — возможность привносить новые идеи. — Возможность карьерного и профессионального роста на международном уровне, индивидуальный подход к росту каждой личности.

Требования: Обязанности: Условия:

Задачи: — Анализ ключевых показателей e-commerce и поведения пользователей. — Анализ воронки продаж и поиск точек роста. — Работа с GA4 и Google Search Console. — Анализ эффективности страниц, категорий и функционала сайта. — Анализ конкурентов и лучших международных e-commerce проектов. — Формирование, приоритизация и проверка продуктовых и growth-гипотез. — Развитие UX, customer journey и конверсии сайта. — Разработка требований к новому функционалу и улучшениям сайта. — Постановка задач разработчикам, дизайнерам, маркетологам и другим специалистам. — Контроль реализации задач, сроков и качества результата. — Анализ результатов после внедрения изменений. — Работа с CRM и клиентскими данными. — Развитие и оптимизация внутренних e-commerce процессов. — Поиск новых инструментов, технологий и возможностей автоматизации. — Ведение и приоритизация задач в рамках Kanban. Требования: — Опыт работы Product Manager / E-commerce Product Manager / Growth Manager / E-commerce Manager или на аналогичной позиции от 2 лет. — Обязательный практический опыт работы с международным e-commerce. — Уверенная работа с GA4 и Google Search Console. — Практический опыт работы с CRO и SEO. — Опыт работы с CRM-системами. — Хорошее владение Excel, Google Sheets и Google Docs. — Понимание основных e-commerce метрик: conversion rate, AOV, revenue, traffic, funnel и других. — Понимание UX/UI и принципов построения пользовательского пути. — Понимание принципов работы e-commerce сайтов и базовых процессов web-разработки. — Умение самостоятельно анализировать проблему, формулировать гипотезы и предлагать решения. — Умение ставить понятные задачи разработчикам и дизайнерам. — Опыт работы с системами управления задачами и Kanban. — Практический опыт использования ChatGPT, Gemini, Cursor и других современных AI-инструментов в работе. — Английский язык не ниже Intermediate / B1-B2. — Системность, самостоятельность и внимание к деталям. Будет преимуществом: — Опыт A/B-тестирования. — Опыт автоматизации бизнес-процессов. — Понимание API и интеграций. — Опыт работы с BI и системами визуализации данных. — Понимание performance marketing. — Опыт работы с premium / luxury e-commerce. Условия: — Удалённая работа. — Полная занятость, график 5/2. — Работа непосредственно с основателем компании. — Высокая степень самостоятельности и влияния на развитие продукта. — Задачи на стыке e-commerce, продукта, маркетинга, аналитики и технологий. — Возможность профессионального и карьерного роста. — Стабильная выплата заработной платы два раза в месяц.

Задачи: — Быть экспертом по управлению сервисами (инцидент-менеджмент, дежурства, IDP, управление работой, автоматизация рабочих процессов, Agent Builder и операционная автоматизация) для команд адвокации и инженерных команд Datadog — Создавать контент в различных форматах для укрепления репутации Datadog как лидера в DevOps, мониторинге, наблюдаемости и безопасности: демонстрации, публичные выступления, блоги, документация, вебинары, open source, исследовательские отчёты и др. — Сотрудничать с командами продуктовых инженеров для создания убедительных демонстраций и обучать внутренние инженерные команды эффективной коммуникации и презентациям — Взаимодействовать с open source сообществами для продвижения ключевых сообщений на рынке и разработки новых интеграций для Datadog — Вносить вклад в продукт через обратную связь (ошибки или предложения по улучшению продукта), документацию или код Требования: — Около 5+ лет опыта работы платформенным инженером, инженером по надёжности сайта, DevOps-инженером или разработчиком ПО с практическим опытом дежурств и реагирования на инциденты, а также эксплуатации производственных систем в сложных ИТ-средах — Глубокое понимание основных практик управления сервисами (инцидент-менеджмент, дежурства, постинцидентные обзоры, SLO), опыт работы с инструментами Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, Cortex или аналогичными, умение решать операционные задачи в организациях разного размера — Страсть помогать командам решать организационные, а не только технические проблемы, и опыт широкого распространения своих знаний — Около 2+ лет опыта в сторителлинге и создании привлекательного контента: письменные материалы, выступления на конференциях (SREcon, DevOpsDays, SREday), проведение воркшопов, стримы, видеозаписи, участие в open source и мероприятиях сообщества — Наличие публичных примеров написанных материалов, блогов, демонстраций или записей презентаций на технические темы — Уверенное владение как минимум одним языком сценариев и программирования (Node.js, Python, Go, bash) и опыт работы с API и современными инфраструктурами, такими как IaaS и контейнеры — Самостоятельное изучение новых технологий и языков Плюсы: — Практический опыт работы с ITSM-платформами (ServiceNow, Jira Service Management) — Активное участие в сообществах SRE, DevOps или инцидент-менеджмента Условия: — Удалённая работа Datadog ценит разнообразие и поощряет кандидатов, желающих развивать свои навыки, даже если они не соответствуют всем требованиям с первого дня.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is dedicated to developing AI assistants that are helpful, harmless, and honest. As usage of our AI services grows, we need to ensure they are not misused. The Safeguards team is at the forefront of protecting our users from the risks of powerful AIs as well as ethical, technical, and social risks from the use of generative AI. The Safeguards team at Anthropic builds protections for new AI features enabled by the research teams and protects new products and surfaces developed by our product teams. As a Product Manager for the Safeguards team at Anthropic, you will own the ideation, design, development and deployment of Safeguards systems and relevant product UX to ensure we are advancing frontier models safely to users across various cloud platforms. You will work closely with our research and product teams to develop detections, evals, interventions, and tools to measure and mitigate deployment and user risks. We are looking for a product manager who is deeply committed to making AI safe and beneficial for humanity.  You are aware of the risks and are committed to working with experts and coming up with ideas for Anthropic to implement. You have deep technical expertise in development, deployment and measurement of Safeguards systems. You thrive in rapidly moving and ambiguous environments. Responsibilities Determine how to build in safety by design upstream and leverage downstream defenses for Anthropic’s frontier models, AI products, customers on different surfaces - Claude.ai, 1P API, external Cloud providers. Ability to write safety evals and communicate externally about safety. Drive impact via ruthless prioritization by clearly defining problems, solution options forward, clarity on both business & technical tradeoffs and accordingly clear requirements toward MVP vs. ideal state. Align & collaborate with policy, enforcement, research, engineering and cross functional stakeholders. Understand the AI landscape and ecosystem to plan for mitigation of deployment risks of increasingly powerful models and determined adversaries. Lead the development of metrics to understand the area, performance, blindspots to help inform future project planning. Minimum Qualifications You may be a good fit if you have: Ability to make technical tradeoff decisions; ideally with experience working across policy experts, AI/ML research engineers and software engineering teams to design and build state of the art safety systems. Strong user understanding of how our products are used, their Safeguards concerns and how we provide the best solutions. Demonstrated ability to build product and engineering strategy across multiple cross-functional teams for a rapidly changing space. Demonstrated experience in designing and building metrics to evaluate risks, system performance, user impact and making crisp tradeoffs Very strong ability to navigate, and prioritize amidst rapidly changing product specs, and to flex into different domains to bring clarity and execute. Evidence of exercising judgment and decision making in ambiguous situations. Planning, building, launching and measuring new products / systems in a zero to one environment. Ability to clearly articulate complex technical concepts to non-technical audiences in written and verbal communication. Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks. Preferred Qualifications 5+ years in product management with a focus on fast problem understanding, building roadmaps with tractable progress, ability to get into the details on data, detection & interventions, infrastructure & tools, and/or evals. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $385,000 — $460,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Задачи: — Ежедневная аналитика игровой активности ТОП-VIP клиентов по регионам — Ежедневный трекинг ТОП-игроков и оперативная коммуникация с региональными командами по их статусу и активности — Ежедневный контроль продуктивной активации и реактивации ТОП-VIP игроков в регионах — Выявление точек роста игровой активности, удержания и развития ТОП-VIP базы — Разработка подходов и механик для взращивания VIP-игры, увеличения количества ТОП-игроков и их интеграции в региональные команды — Подготовка регулярной аналитики и сводки по игре ТОП-VIP клиентов — Выявление аномалий, отклонений и потенциальных рисков в игровой активности VIP-клиентов — Интеграция и применение AI-инструментов для углубления анализа, автоматизации мониторинга и поиска новых подходов к развитию VIP-базы — Контроль качества и эффективности VIP-продукта, включая выявление продуктовых проблем и зон для улучшения — Взаимодействие с Product, Analytics, Operations и региональными командами по развитию VIP-продукта и клиентского опыта — Выполнение ad-hoc задач по VIP-направлению: срочный OSINT, прозвоны, миграции, сводка данных, оперативный подхват VIP-функции в регионе и другие задачи — Оперативное подключение к проблемным регионам и временный подхват VIP-функции при необходимости — Поиск и внедрение новых инструментов, подходов и практик для повышения эффективности VIP-направления Требования: — Опыт от 2 лет в аналогичной роли — Глубокая экспертиза в продукте — Понимание паттернов поведения игрока — Навык постановки ТЗ и критического чтения результатов анализа метрик — Базовый навык оперирования в табло и чтения метрик и их взаимосвязей — Предметное использование AI-инструментов — Глубокое понимание фрод-паттернов игрока — Практика VIP-коммуникации

Задачи: — Поиск и привлечение VIP-клиентов из внешних источников — Ведение аналитики по привлечённым VIP-клиентам — Ответственность за NGR привлечённых VIP-клиентов — Построение и развитие агентской сети и сети скаутов для привлечения VIP-клиентов — Анализ эффективности агентов и скаутов, включая NGR привлечённой базы — Разработка, запуск и развитие реферальной программы для привлечения VIP-клиентов — Контроль эффективности реферальной программы и аналитика NGR привлечённых клиентов — Поиск и тестирование новых каналов и механик внешнего VIP-acquisition — Масштабирование эффективных каналов и механик привлечения Требования: — Опыт от 2 лет в аналогичной роли — Навык поиска и квалификации VIP-профиля во внешних источниках — OSINT в легальных границах и проверка достоверности данных — Опыт переговоров и работы с агентами и скаутами — Понимание комиссионных моделей и расчёт стоимости привлечения — Умение оценивать качество привлечённой базы и распознавать неорганический трафик — Владение аналитикой NGR и когортным отслеживанием клиентов — Уверенная работа с дашбордами и выгрузками, понимание взаимосвязи метрик — Опыт запуска и контроля реферальной механики — Навык тестирования новых каналов с корректным замером результата

Ищем Growth Product Manager в AI-команду с двумя направлениями: • consumer AI-приложение в РФ • prosumer AI-платформа на рынок US У нас много пространства для роста: новые рынки, каналы, продуктовые механики и модели монетизации. Нужен человек, который будет находить эти точки роста, быстро проверять гипотезы и смотреть на результат в цифрах Что предстоит делать: • Искать и запускать growth-гипотезы на стыке продукта, маркетинга и бизнеса • Улучшать onboarding, paywall, conversion-механики и продуктовые воронки • Тестировать новые гео, лендинги, каналы привлечения и модели монетизации • Запускать продуктовые механики, которые влияют на acquisition, retention и revenue • Самостоятельно работать с данными и оценивать влияние решений на ключевые метрики и P&L • Вести задачи end-to-end: гипотеза → запуск → данные → выводы → следующая итерация • Подхватывать операционные и интеграционные задачи, если они напрямую влияют на рост Что важно: • Опыт в Product, Growth или Product Marketing • Хорошее понимание acquisition, conversion, retention и monetization • Умение работать с данными и принимать решения на их основе • Ориентация на бизнес-результат, а не на количество закрытых задач • Высокая самостоятельность и готовность работать руками • Способность быстро двигаться и спокойно работать с меняющимися приоритетами • Опыт запуска новых продуктов, направлений или собственных проектов будет плюсом • AI-first подход: Claude, AI-агенты и другие AI-инструменты – часть ежедневной работы • Английский B2+ Главное – уметь превращать идеи в измеримый результат: больше пользователей, выше конверсия, больше revenue, эффективнее acquisition Что предлагаем: • Много свободы и прямое влияние на продукт и бизнес-результат • Возможность работать с двумя AI-продуктами и разными рынками, включая США • Быстрый цикл от идеи до запуска без долгих согласований • Сильная команда с выходцами из Google, Rask. ai и Chatfuel • Full-time, remote

Задачи: — Управление портфелем высокоценных корпоративных, коммерческих и SMB аккаунтов. — Выстраивание доверительных отношений с IT-руководителями (CIO, CISO, VPs/Directors of IT), стимулирование глубокой адаптации продукта, удержания клиентов и долгосрочной ценности. — Сотрудничество с отделами продаж, управления аккаунтами, поддержки, инженерии решений и продуктовой командой для удовлетворения потребностей клиентов, снижения рисков оттока и расширения возможностей. — Разработка и реализация индивидуальных планов успеха клиентов, соответствующих бизнес-целям клиентов. — Сопровождение процессов внедрения и обеспечения быстрого достижения ценности продукта. — Мониторинг состояния портфеля, вовлеченности пользователей, использование AI и данных для выявления проблем с адаптацией и рисков оттока. — Подготовка и проведение квартальных и исполнительных бизнес-обзоров с ключевыми клиентами. — Совместная работа с менеджерами по аккаунтам для выявления возможностей расширения и повышения дохода. — Выступление основным контактным лицом по стратегическим эскалациям, продвижение улучшений продукта. — Поддержание глубоких технических знаний платформы JumpCloud и современных IT-архитектур для консультирования клиентов по вопросам безопасности и управления идентификацией. Требования: — Опыт не менее 7 лет в клиентском успехе B2B SaaS или стратегическом управлении аккаунтами, работа с корпоративными или коммерческими клиентами с высоким ARR. — Технические знания в области SaaS-продуктов, предпочтительно в IT-инфраструктуре, управлении идентификацией и доступом (IAM), службах каталогов, SSO/MFA, управлении мобильными устройствами (MDM), Zero Trust и системном администрировании. — Умение выстраивать доверие и авторитет среди бизнес- и IT-руководителей, включая C-level. — Аналитический и стратегический подход к оценке требований клиентов и разработке планов успеха. — Отличные коммуникативные навыки, способность переводить технические концепции в бизнес-результаты. — Проактивность, навыки организации, управления проектами и межфункционального лидерства в условиях удаленной работы. — Высшее образование или эквивалентный опыт. Условия: — Удаленная работа из Мексики. — Необходимость иметь разрешение на работу в Мексике без ограничений. — Владение английским и испанским языками. — Готовность к командировкам для встреч и воркшопов до 10% времени. Дополнительно: — Компания придерживается политики равных возможностей. — В процессе найма используется английский язык. — Предупреждение о мошенничестве и рекомендации по безопасности при общении с рекрутерами JumpCloud.

Задачи: — запускать образовательные продукты с нуля: исследовать рынок и потребности аудитории, формировать концепцию, собирать программу и выводить продукт на рынок; — проверять продуктовые гипотезы: формулировать, запускать эксперименты, анализировать результаты и принимать решения на основе данных; — управлять воронкой обучения: анализировать путь студента, находить, где и почему студенты отваливаются, и устранять эти точки; — улучшать структуру и формат обучения: выстраивать логику программы и занятий, повышать качество обучения и вовлечённость студентов; — выстраивать образовательный опыт: продумывать онбординг, коммуникацию и поддержку на протяжении всего курса; — собирать и развивать команду преподавателей: подбирать специалистов под продукт, координировать их работу и внедрять эффективные практики обучения. Ключевые метрики: — Completion rate; — NPS; — CSAT. Требования: — подтверждённый опыт создания или развития образовательных продуктов с конкретными кейсами; — продуктовое мышление, ориентированное на ценность для студента и бизнеса; — умение работать с данными: формулировать гипотезы, определять метрики, анализировать результаты и принимать решения на основе цифр; — опыт формирования и управления командой, распределения зон ответственности и выстраивания эффективной работы; — самостоятельность и hands-on подход, готовность работать руками и самостоятельно запускать изменения; — навыки работы с AI: использование AI-инструментов и вайбкодинг для создания небольших инструментов, прототипов и автоматизаций. Условия: — возможность с нуля создать образовательный продукт на международном рынке; — оплата в рынке — база, финально обсуждается на интервью; — полностью удалённая работа с возможностью работать из любой точки мира; — возможность напрямую влиять на рост бизнеса, принимать решения и видеть результаты своей работы; — профессиональный рост с возможностью вырасти до руководителя направления; — работа над продуктом, который помогает русскоязычным мигрантам в Германии получить востребованную профессию, найти работу и построить новую карьеру.

Location: Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Customer Success Manager on Anthropic's Public Sector team, you will be the post-sales trusted advisor helping national security customers realize the value of Claude and turn their investment into mission impact. You'll combine your customer success expertise with technical fluency to drive adoption of Claude Code, the Claude API, and Claude for Government (C4G) on classified infrastructure delivered through a cleared cloud provider, while maintaining our high standards for safety, security, and discretion. Working closely with our Sales, Applied AI, Product, Engineering, and Policy teams, you'll guide customers from deployment through enablement, model migration, renewal, and expansion. You'll develop genuine partnerships with customers' AI leadership, platform and compute teams, security and accreditation officials, and mission operators—and with the cleared cloud providers and system integrators that deliver alongside us. Your understanding of their mission, how they accredit and govern capabilities on classified fabrics, and how they evidence value to oversight will help them deliver decision advantage. Drawing on both your national security expertise and technical knowledge, you'll serve as a strategic advisor throughout their journey with us—helping them navigate constraints that don't exist in commercial or federal civilian deployments: classified-fabric accreditation, fixed compute capacity, compartmentation, limited telemetry, and need-to-know discipline. Much of this work happens onsite, in the customer's spaces, on their systems. Your role focuses on driving consumption and adoption of Claude across mission workloads, standing up enablement and change management suited to a cleared, mission-driven workforce, identifying and hardening the workloads that matter most to the mission, and demonstrating value in unclassified terms that can leave the building and support renewal and expansion. The insights you gather will directly inform our research priorities, product roadmap, and national security strategy—making you a key voice in shaping how Anthropic builds and delivers AI systems for the most demanding missions. Key responsibilities: Partner with the account executive and Applied AI architect to deeply understand the customer's mission requirements and translate them into an account and success plan, ensuring alignment between mission objectives, the customer's investment, and technical implementation Serve as the primary post-sales advisor to the customer throughout their Claude adoption journey, from deployment through enablement, model migration, renewal, and expansion. You will need to build trusted relationships across the customer's senior stakeholders—AI leadership, platform and compute teams, security and accreditation officials, contracting, and mission operators—and coordinate internally across multiple teams and with cleared cloud providers to drive customer success Support customers building with Claude Code, the Claude API, and Claude for Government on classified infrastructure—managed configuration, capacity and throughput planning, and workload onboarding—with a working understanding of accreditation requirements (FedRAMP High, IL5/IL6, classified-fabric accreditation) Create and deliver compelling enablement and executive content tailored to different audiences. You will need to spread the gamut from hands-on Claude Code enablement for engineering teams (Train the Trainer, managed configuration as the "paved road," Center of Excellence development) up to mission-value conversations with senior agency leadership, in unclassified language that can leave the building Help the customer develop evaluation frameworks and measure adoption and value without direct telemetry—provider capacity reports, customer-run dashboards, workload registries, and agreed leading indicators—and guide model migration and release readiness: eval gates built from their workloads, staged cutovers off end-of-support models, and realistic expectations about what lands on their fabric and when Drive consumption and adoption: separate under-pacing from burst saturation of a fixed compute pool, smooth and onboard workloads before asking for capacity, discover new mission workloads across compartmented organizations, and document value realized in mission-outcome terms (decisions accelerated, coverage, timeliness, findings produced) Own Executive Business Reviews that function as discovery and alignment—leaving executives with sponsor commitments, mutual next steps, and a mission-outcome narrative that supports the renewal decision—and serve as the primary conduit between the customer, cleared cloud providers, and Anthropic Identify common adoption and integration patterns and hero workflows that demonstrate mission transformation, and contribute insights back to our Product, Engineering, Research, and Policy teams—while maintaining strict separation of classified and unclassified channels and escalating correctly (e.g., 'Claude cut a high-volume analytic triage queue from days to hours') Work onsite frequently at customer facilities for enablement, workshops, and relationship building, on the customer’s systems and within their security and need-to-know rules Maintain strong knowledge of the latest developments in LLM capabilities, agentic and Claude Code implementation patterns, and national security AI policy You may be a good fit if you have: Due to U.S. Government contract requirements, this position requires U.S. citizenship and an active TS/SCI security clearance with a current full-scope polygraph (a TS/SCI with CI polygraph may be considered where crossover is supportable) Must have prior experience working with US national security (defense and/or intelligence) agencies —ideally at the level of AI leadership, platform, and compute teams rather than a single program office—and a working knowledge of how national security agencies accredit, budget, govern compute, and measure mission (including the difference between FedRAMP High, IL5/IL6, and classified-fabric accreditation, and the role of cleared cloud providers and system integrators) 5+ years of experience in customer-facing roles such as Customer Success Manager, Technical Account Manager, Solutions Architect, or Consultant, with experience navigating complex stakeholder environments; able to work onsite at customer facilities in the National Capital Region 3-4 days per week Experience driving success with consumption-based products (tokens, throughput, capacity) as well as seat-based products, including measuring adoption and value when you cannot see usage directly Technical fluency with AI/ML concepts, API integration patterns, and agentic tooling such as Claude Code; familiarity with common LLM frameworks, tools, and evaluation approaches, and hands-on experience building something with an LLM API or coding agent, is a strong plus Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, from engineering and platform teams to security and accreditation officials to senior national security leadership Judgment and discretion: never over-promises on dates, capabilities, or documentation; practices need-to-know as a reflex; keeps composure under political and competitive pressure; strategic mindset to identify mission transformation opportunities and translate them into actionable expansion plans Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities—advocating for customer needs across internal (Applied AI, Policy, Research, Security) and external (cleared cloud provider, system integrator, program office) stakeholders Passion for thinking creatively about how to use AI in a way that is safe and beneficial for the national security mission, and ultimately furthers the goal of advancing safe AI systems A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality—you're a true team player The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $350,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote; San Francisco; New York Workplace: Remote Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We are looking for a Senior Engineering Manager to lead the Infrastructure & Developer Productivity teams, which are responsible for Patreon’s core infrastructure, developer productivity, and AI enablement. The team’s mission is to keep Patreon's engineering org fast, and reliable, and ready for an AI-native way of building software. This role location is open to fully Remote or to those who are able to be in-office 3 days per week on a hybrid work model in New York or San Francisco. About the Team You'll own the roadmap and execution across infrastructure and developer productivity. Balancing "keep the site up" reliability work with "make every engineer faster" investment — including Patreon's push to make AI-assisted development a durable part of how the org ships code. About the Role - Manage and grow ICs; own hiring, performance, and career development for your org. - Own operational excellence: observability standards, on-call structure, incident response, SLAs/SLOs, and Production Readiness Reviews (PRR). - Partner closely with Product Engineering, Security, and Data leaders so infrastructure and tooling decisions don't become a bottleneck for product delivery - Drive the org's AI-enablement strategy — deciding where to standardize tooling/workflows and where to let teams choose their own path About You - Required: - 10+ years of engineering experience, including 5+ years in engineering management, ideally with experience managing managers or senior ICs across multiple teams - Direct experience leading infrastructure, platform, or developer-productivity teams supporting a consumer product at scale - Familiarity with cloud infrastructure (AWS/GCP), Kubernetes, and infrastructure-as-code tooling - Comfort operating scalable production systems with high availability and performance requirements - Strong cross-functional partnership skills; you'll work daily with Product Engineering, Security, and Data leads - Nice to Have - Experience standing up or scaling developer tooling (CI/CD, testing platforms, internal dev environments) - Exposure to AI-assisted software development. Direct experience rolling out AI coding tools/agents at an organizational level, including adoption metrics and guardrails. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. Who we want This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Strategy & Operations Manager, you’ll be embedded in the Strategy & Operations team and report directly to the VP of Strategy & Operations. This talented and motivated self-starter will be responsible for executing a diverse array of strategic initiatives across the business, with a focus on areas of high priority for Garner’s leadership team. You’ll be responsible for deploying management best practices and have the chance to learn what it takes to operate in a high-performance and high-impact environment. What you will do Execute strategic projects across the business; dive deep into areas of high priority for Garner’s leadership team Take on a portfolio of operational processes - that you will develop and deploy - in close collaboration with subject matter experts across Garner Rotate through a variety of high impact initiatives providing you with broad exposure across the company Support Garner’s strategic operating rhythm, including managing company KPIs and driving our annual/quarterly planning processes Work directly with Garner’s leadership on high-visibility initiatives for the business What we're looking for 2+ years of experience in a strategic problem-solving role; prior experience in management consulting, investment banking, or an early-stage startup environment. A strong ability to break down unstructured problems into their component parts, recommend solutions, and work with cross-functional stakeholders to implement them A combination of high ownership mentality and detail orientation that has resulted in a track record of delivering operational initiatives Strong analytical skills and the ability to synthesize insights from complex data Interest and/or experience working in healthcare, with a mission to improve the U.S. healthcare system A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. What you’ll get here You’ll work on problems that matter, in an environment that builds you faster than anywhere else through candid feedback and real ownership, alongside high achievers who genuinely want you to do extraordinary things. The environment is demanding by design. Candid feedback is how you grow, real ownership is how you contribute, high standards are how the work stays meaningful and the people around you want you to win and will push you beyond your limits. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity it’s purpose. This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. What you'll get here: You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Compensation Transparency: The target salary range for this position is $170,000 - $200,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role You'll be the Staff Program Manager, CCO Programs, running the cross-functional initiatives on the Chief Customer Officer's (CCO) priority list. These programs include go-to-market transformation, retention and renewal motions tied to major annual recurring revenue (ARR) goals, the field-to-product feedback loop, and executive engagement with our highest-value accounts. You'll turn executive intent into workstreams, coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement, and make the tactical calls that keep the portfolio honest. This is a founding seat reporting to the CCO while the broader Programs function is built, and the reporting line may evolve as the team scales. In your first year, every CCO-level program will have a clear owner other than the CCO, leadership will trust your data-grounded view of program health, and the portfolio will deliver measurable business outcomes. What you'll do Own execution and business outcomes across CCO-level programs, including go-to-market transformation, renewal and retention motions, product feedback loops, and executive sponsorship for top accounts. Turn CCO direction into workstreams with clear owners, dependencies, and timelines. Coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement, holding them accountable without direct authority. Surface stalled work, unowned risks, and slipping timelines so the CCO has a reliable, real-time view of the portfolio. Recommend scope changes, re-sequencing, or ending a program when it is not delivering value. Drive follow-through from executive meetings by tracking decisions and action items to completion. Track program health using data, connect execution to retention, expansion, adoption, and ARR outcomes, and communicate executive-ready narratives. Build shared standards for tracking, reporting, and handoffs, and iterate plans with functional leaders based on field feedback. What you'll bring Experience leading complex, cross-functional strategic programs at the executive level and turning ambiguous direction into delivered outcomes without a fully scoped brief. Experience in Customer Experience, go-to-market, or revenue-facing functions such as Customer Success, Renewals, Sales, or Revenue Operations, with fluency in retention, expansion, and adoption motions and how they contribute to ARR. The ability to influence senior stakeholders, including executives, and hold them accountable to commitments without formal authority. Judgment to make high-stakes tactical recommendations under ambiguity, including when data supports changing direction or ending a program. Data fluency to assess program health, diagnose where work is breaking down, and recommend a data-informed next step. Strong written and verbal communication, with the ability to move between an executive-ready narrative and execution-level detail. Comfort operating without established infrastructure and helping build the function's operating model. Reliable follow-through and the ability to navigate conflict and competing priorities across a broad stakeholder group. About the team You'll be the first Program Manager supporting CX Executive initiatives and the founding hire in a Programs function that will grow as the CCO's highest-priority cross-functional initiatives outgrow ad hoc ownership. The team works across the customer lifecycle, from go-to-market strategy and product feedback through renewal, expansion, and executive relationships with large accounts. We partner with Sales, Customer Experience, Product, Marketing, Data, and Enablement leaders in a globally distributed, largely asynchronous environment to turn CCO commitments into shipped outcomes. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Claude reaches more people, including individuals, businesses, developers building on our APIs, and the platforms and resellers building on top of those, knowing who is on the other side of a request and what they are allowed to do becomes foundational to running our products responsibly. Creating a centralized identity, verification, and access system that every Claude surface draws on is important to accomplishing our mission. We are hiring a Product Manager to own the safe access. The primitives are the building blocks the rest of Anthropic uses to manage access to models and capabilities: access programs, accounts, organization linking, verifications, user APIs for platforms, and the internal tooling teams use. You will own the end-to-end product experience and strategy for internal and external access,, across every surface. This is a role for a strong executor with the ability to be agile in shipping in a 0-1 product space. Safe access is a new product that sits on the critical path of every model launch and every access program. Requirements arrive from many organizations at once, and most weeks you will be the person defining the problem rather than receiving it. Key responsibilities Own the product strategy and roadmap for the account and access primitives, with the goal that any team at Anthropic can provision access or run an access program with minimal support. This is highly ambiguous and requires a lot of cross team coordination and deep understanding of the systems of today. Own the end-to-end experience of getting and managing access for internal stakeholders (research, model launches, safeguards, go-to-market) and for external customers and partners, and keep it consistent across every surface. This requires thinking through many user types, with vastly different experiences. Support the API designs and the UX of the access APIs that platforms, resellers, and internal services integrate with. Work through the designs with engineering and make calls on the primitives yourself. Partner with the trusted access and verification product managers so that new programs compose from shared primitives rather than one-off builds. Coordinate across the product, safeguards, legal, and go-to-market teams, and drive alignment when their requirements conflict. Minimum qualifications Are a strong executor with a track record of shipping through ambiguity and cross-organization dependencies. Write clearly enough that an engineer, an executive, and an external partner can each see the tradeoff you are making. Have owned a developer platform, identity, authorization, or access-management product end to end, and were the person accountable for its outcomes (for most people this means five or more years as a PM, but we care about the ownership, not the years). Care about Anthropic's mission, and specifically about scaling access to Claude safely. Preferred qualifications 8+ years of product management experience Experience with multi-tenant platforms consumed by first-party apps, direct API customers, and third parties building on top Built account, identity, or subscription systems that span more than one product Taken a product from zero to one, where the users, the product, and the requirements all had to be worked out at once The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.