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Location: Europe Workplace: Remote As a Backend Engineer on Coder's Enterprise Experience team, you'll build the features that help large organizations run Coder in production with confidence. The team owns what administrators and operators need to run Coder well. That covers how it scales, how it's upgraded, how reliably it performs, how it's observed and reported on, how activity is held accountable, and how it's secured. You'll join a cross-functional team of backend, platform, and QA engineers who own the operator experience end to end. You'll ship features from design through production and partner with product and design to solve real operator problems. WHAT YOU'LL DO HERE - Build features end to end, from a design you write within the team's existing approach through production rollout. - Write database migrations that follow the team's patterns for schema compatibility and safe upgrades. - Build the observability, reporting, and audit features administrators rely on to see what their deployment is doing. - Build features that keep enterprise deployments secure, following the team's security practices. - Help investigate and resolve scalability bottlenecks under production-like load, from database access patterns to concurrency in coderd. - Help resolve backend issues surfaced by Coder operators and administrators. - Document the features you build so a reviewer and the next engineer do not have to decode them. - Participate in code reviews, contribute to RFC-style design discussions, and join the on-call rotation. WHAT WE'RE LOOKING FOR - 2+ years of professional software engineering experience. - Professional experience writing and shipping Go. - Working understanding of Go's concurrency model, including goroutines, channels, and the sync package. - Comfortable with SQL, schema changes, and writing migrations. - Strong verbal and written communication skills, including surfacing blockers and uncertainty early. - Solid debugging skills and the persistence to work a problem, and to escalate early when stuck. - A self-motivated, analytical engineer who enjoys difficult technical challenges. BONUS TACOS IF YOU HAVE - (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) - Experience investigating performance under real-world load, including debugging race conditions. - Experience with observability, audit, or security features in an enterprise product. - Experience with major cloud providers, Kubernetes, and container orchestration. - Experience building or operating distributed systems at a meaningful scale. - Curiosity about the latest developer tooling. OUR TECH STACK - Backend: Go, Postgres, Kubernetes, gRPC - Observability: Prometheus, Grafana - CI/CD: GitHub Actions - General: GitHub, Slack, Discord, Notion ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: Remote, Japan GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Engineer, you'll expand your impact by partnering with customers in GitLab's group across APJ to help them get measurable value from GitLab through hands-on technical guidance and proactive enablement. You'll serve as a trusted technical advisor, partnering with customers over Zoom and email to improve adoption, unblock implementations, and apply DevSecOps best practices across the software delivery lifecycle. Working closely with Account Executives and Renewals Managers, you'll align technical recommendations to customer goals and help support renewals and expansion by demonstrating outcomes. You'll also contribute back to the broader GitLab team by sharing learnings through documentation and enablement content, while mentoring team members and customers through complex technical challenges. This role is a strong fit for someone who enjoys solving complex technical problems, communicates clearly, and thrives in a remote, asynchronous environment. You're eager to grow into customer-facing technical leadership with strong mentorship and support from a collaborative team. What you’ll do Provide on-demand technical consultancy and solution guidance through Zoom and written channels, helping customers solve day-to-day issues and design and implement GitLab solutions for their DevSecOps workflows. Drive product adoption and measurable customer value across APJ accounts to support renewals and expansion. Deliver technical and architectural guidance across source code management, CI/CD, DevSecOps, and Agile planning to unblock implementations and improve adoption. Partner with Account Executives and Renewals Managers to align technical recommendations to customer objectives and account plans that support retention and growth. Plan and lead customer workshops, demos, and enablement sessions that help teams adopt GitLab confidently and drive measurable adoption and value, supporting renewals and expansion across APJ. Maintain and grow your specialty competency in GitLab capabilities and relevant DevSecOps tooling, staying current on new product features and patterns. Contribute to scalable enablement by improving documentation, sharing knowledge through internal and external channels (for example, tutorials or technical content), and mentoring team members and customers to build technical competency and adoption. Manage multiple customer engagements in parallel, prioritizing effectively and communicating status, risks, and next steps to keep implementations on track. What you’ll bring Experience providing technical consultancy and solution guidance through video calls and written channels, helping users or customers adopt technical solutions successfully. Familiarity with DevSecOps workflows and related practices across areas such as source code management, CI/CD, security, and Agile planning, with the ability to grow breadth over time. Hands-on technical background in software development, systems engineering, or similar technical environments, or equivalent practical experience. Strong communication and collaboration skills, including the ability to explain complex technical topics clearly and work effectively with customers, account teams, and cross-functional partners. Ability to lead or support workshops, demos, and enablement sessions that build confidence and drive adoption. Ability to manage multiple priorities in a remote, asynchronous environment while communicating status, risks, and next steps clearly. Interest in supporting customers across APJ and adapting to different cultures, working styles, and technical maturity levels. Must be based in Japan, with full working rights in Japan Must be fluent in Japanese and English About the team In this role, you'll support our customers across APJ, delivering workshops, demos, and best-practice guidance while contributing back to our shared documentation and enablement resources. For more on how we work, see Customer Success Engineering team handbook page . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Operational Framework & SOP Ownership: Own the end-to-end SOP architecture for Payment Risk Operations - including risk investigation and case review SOPs, and the framework design for risk-related dispute and chargeback flows - ensuring the operating model scales to support new business lines such as OKX Pay and OKX Card. Human-AI Collaborative Workflow: Design and continuously optimize the human-in-the-loop operating model, defining how AI agents and human reviewers divide work, hand off, and escalate - so that coverage, decision quality, and throughput all improve as automation expands. Automation Focus: Increase the automation percentage within risk control processes to ensure efficiency and scalability, expanding the share of cases resolved without manual intervention. Efficiency Evaluation: Monitor and optimize moderation efficiency metrics such as SLA, automation rate, AI coverage and agreement rate, false positive rate, and average handling time (AHT). Cross-Department Collaboration: Work with product, engineering, and compliance teams to integrate risk control strategies system-wide. Partner closely with the risk strategy team, who own rule and model logic, to translate strategy changes into reviewable, scalable operational workflows. Regulatory Compliance: Collaborate with AML/Compliance partners to ensure adherence to regulatory requirements in risk control strategies. What We Look For In You 5+ years of product or operations strategy experience in the risk management area, familiar with risk decision engines, modeling services, and risk analytics tooling. Proven experience designing operational frameworks and SOPs for a review or investigation function at scale - not only documenting existing processes, but architecting the workflow, decision matrices, and escalation paths behind them. Experience with AI-assisted or human-in-the-loop operations is a strong plus. Ability to translate operational strategy into detailed product requirements, and communicate those requirements clearly to cross-functional teams - including but not limited to engineering, business, partnership, operations, and merchant tech. Comfortable working closely with engineering on system and workflow design. Track record of owning quality and throughput outcomes for a review or investigation function — defining QA standards, calibrating reviewer decisions, and driving measurable improvement in accuracy and efficiency. Experience planning and managing review capacity, including in-house and outsourced/BPO teams, across multiple regions and time zones. Data oriented - identifying, defining, tracking, and acting upon impact metrics. Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring. Experience leading cross-functional teams to deliver complex projects with multiple dependencies and constraints in a highly dynamic environment. Nice to Haves Personal trading experience or education in financial or payment risk management. Exposure to dispute, chargeback, or representment operations at a payment provider, acquirer, or issuer. Proficiency in Mandarin is an added bonus, as you may cross-functionally collaborate with technical colleagues who primarily speak Mandarin. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-WWW #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for a Senior Product Manager to own institutional partner products such as Custody, Brokerage, and Fees & Incentive Programs (including MM/MT structures, VIP tiering, and rebate frameworks). Final scope will weigh your background, but the mandate is consistent: build institutional-grade products that compete on infrastructure, economic design, and reliability — and translate that into measurable growth in client adoption, trading volume, and revenue. You will partner with engineering, operations, sales, compliance, and external service providers to ship complex changes that institutional counterparties trust and rely on. What You’ll Be Doing Clearly define product direction and roadmaps for Custody OES, drive its evolution and turn client and partner requirements into shipped features. Grow the client and partner base. Optimize operations through self-service portals and process automation. Own the fee schedule and incentive programs (MM/MT, VIP tiers, rebates), balancing market dynamics, competitor moves, and institutional needs against company strategy, revenue, and competitive position. Build and continuously evolve AI agents for competitor intel, liquidity analysis, fee and rebate simulation, and program operations. Own the commercial logic of your product lines. Build ROI-grounded business cases for product and partnership investments; quantify revenue and AUM impact to drive prioritisation; Articulate strategy, progress, and trade-offs to internal leadership and external institutional clients. Partner cross-functionally with engineering, design, compliance, and legal to ship complex changes. Navigate multi-jurisdictional regulatory constraints (HK, SG, EU, US) and balance trade-offs between speed, scalability, and compliance. What We Look For In You PM experience at a crypto exchange on Custody OES, or at a custody, or background from traditional finance on Collateral / Tri-party / CCP solutions. Deep market knowledge and an end-to-end grasp of how counterparties, custody, execution, and settlement connect. Solid understanding of liquidity dynamics and how institutional crypto markets actually work. Prior hands-on experience managing fee schedules or designing incentive programs (MM/MT, VIP tiers, rebates) is a strong plus. Proven experience of leading strategic business reviews, facilitating on-site requirement discovery, and converting client feedback into prioritized product initiatives. Strong track record of partnering with Sales, BD, and Relationship Management teams in a B2B institutional setting. Proven ability to bring structure and clarity to complex problems, align senior stakeholders across functions, and drive decisions and execution. Able to communicate complex strategies and trade-offs with clarity and influence, producing high-quality strategy documents, product plans, roadmaps, and executive-level presentations. Demonstrated effectiveness leading and influencing globally distributed teams across time zones and diverse cultural contexts. Hands-on experience leveraging AI tools for market research and product operations. Building automated workflows, using AI for data analysis, or prototyping AI-powered features. Candidates with more experience will be considered as Product Director (P7-1). Experience building a zero-to-one product is a strong plus. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for a Senior Product Manager to own institutional partner products such as Custody, Brokerage, and Fees & Incentive Programs (including MM/MT structures, VIP tiering, and rebate frameworks). Final scope will weigh your background, but the mandate is consistent: build institutional-grade products that compete on infrastructure, economic design, and reliability — and translate that into measurable growth in client adoption, trading volume, and revenue. You will partner with engineering, operations, sales, compliance, and external service providers to ship complex changes that institutional counterparties trust and rely on. What You’ll Be Doing Clearly define product direction and roadmaps for Custody OES, drive its evolution and turn client and partner requirements into shipped features. Grow the client and partner base. Optimize operations through self-service portals and process automation. Own the fee schedule and incentive programs (MM/MT, VIP tiers, rebates), balancing market dynamics, competitor moves, and institutional needs against company strategy, revenue, and competitive position. Build and continuously evolve AI agents for competitor intel, liquidity analysis, fee and rebate simulation, and program operations. Own the commercial logic of your product lines. Build ROI-grounded business cases for product and partnership investments; quantify revenue and AUM impact to drive prioritisation; Articulate strategy, progress, and trade-offs to internal leadership and external institutional clients. Partner cross-functionally with engineering, design, compliance, and legal to ship complex changes. Navigate multi-jurisdictional regulatory constraints (HK, SG, EU, US) and balance trade-offs between speed, scalability, and compliance. What We Look For In You PM experience at a crypto exchange on Custody OES, or at a custody, or background from traditional finance on Collateral / Tri-party / CCP solutions. Deep market knowledge and an end-to-end grasp of how counterparties, custody, execution, and settlement connect. Solid understanding of liquidity dynamics and how institutional crypto markets actually work. Prior hands-on experience managing fee schedules or designing incentive programs (MM/MT, VIP tiers, rebates) is a strong plus. Proven experience of leading strategic business reviews, facilitating on-site requirement discovery, and converting client feedback into prioritized product initiatives. Strong track record of partnering with Sales, BD, and Relationship Management teams in a B2B institutional setting. Proven ability to bring structure and clarity to complex problems, align senior stakeholders across functions, and drive decisions and execution. Able to communicate complex strategies and trade-offs with clarity and influence, producing high-quality strategy documents, product plans, roadmaps, and executive-level presentations. Demonstrated effectiveness leading and influencing globally distributed teams across time zones and diverse cultural contexts. Hands-on experience leveraging AI tools for market research and product operations. Building automated workflows, using AI for data analysis, or prototyping AI-powered features. Candidates with more experience will be considered as Product Director (P7-1). Experience building a zero-to-one product is a strong plus. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Your Purpose At Bitso, the Software Engineer on the Nexus Squad owns the reliability, scalability, and evolution of our mission-critical pay-in and pay-out systems, the financial backbone that moves billions of dollars worldwide. You will design and deliver event-driven, high-throughput solutions that ensure every pay-in and pay-out is fast, accurate, and resilient. Working closely with product, infrastructure, and compliance stakeholders, you will shape the technical direction of a domain where the bar for quality is exceptionally high, resilience is built through continuous learning, and every millisecond of performance matters — for the millions of retail users and the businesses that rely on Bitso to power their financial operations. Reports To This role reports to the Nexus Engineering Manager. Who You Are You are experienced in Java backend development, with a proven track record of shipping production systems at scale. You are familiar with event-driven architecture patterns (event sourcing, CQRS, sagas) and have hands-on experience operating Apache Kafka in high-throughput, real-money environments. You have designed and implemented distributed, fault-tolerant microservices that handle financial or similarly critical transactional data. You have solid experience with relational databases (PostgreSQL preferred), including schema design, migrations, and query optimization. You are comfortable with cloud-native infrastructure (AWS, GCP, or equivalent), containerization (Docker, Kubernetes), and CI/CD pipelines. You communicate complex technical concepts clearly in English, written and spoken, to engineering peers, product managers, and senior leadership. You work with a high degree of autonomy and ownership — you identify problems, propose solutions, and see them through to production. You are familiar with AI-assisted development flow and tools (Cursor, Claude, CodeRabbit). You have a strong sense of urgency and are comfortable operating in a fast-paced, high-stakes fintech environment. Financial Domain (nice to have): Familiarity with payment rails, reconciliation or idempotent transaction processing in financial systems is a strong plus. What You Will Do Own pay-in and pay-out systems: design, build, and maintain the core infrastructure that processes financial transactions and moves billions of dollars worldwide. Architect event-driven solutions: design Kafka-based pipelines and workflows that guarantee correctness, ordering, and resilience at scale. Drive technical decisions: lead architecture discussions, define and use patterns, and set standards for the pay-in and pay-out domain in collaboration with the Nexus team. Deliver high-quality code: write clean, well-tested, high-performance Java code and champion engineering best practices through code reviews. Embrace AI-assisted development: leverage tools like Cursor, Claude, and CodeRabbit as part of your everyday workflow, contribute to skills and guardrails development, and apply Spec-Driven Development (SDD) practices to ensure solutions are well-defined, reviewable, and aligned before implementation begins. Ensure system reliability: proactively monitor, debug, and resolve production incidents with a focus on root-cause analysis and lasting fixes. Collaborate cross-functionally: partner with Product, Compliance, and Finance stakeholders to translate complex business requirements into sound technical solutions. Mentor and uplift: share knowledge with fellow engineers, contribute to internal tech talks, and foster a culture of continuous improvement within the squad. Improve observability: instrument services with comprehensive metrics, logs, and traces to enable rapid diagnosis and confident deployments. Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

Location: Barcelona, Spain; Sant Cugat del Vallès, Spain; Zaragoza, Spain; Girona, Spain; Reus, Spain; València, Spain Location: Barcelona (Hybrid / Flexible) Contract Type: Contractor Full-Time / Enterprise Project Engagement About Xenon7 Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprise clients and innovative startups on high-impact projects across Data, AI, Cloud, and Software Engineering. Our expertise in AI solution architecture and specialized technical talent allows us to partner with enterprise leaders on transformative initiatives, driving innovation and business growth. Job Summary We are seeking a high-caliber Forward Deployment Engineer (FDE) to sit at the intersection of enterprise AI platforms and executive Finance business functions for our Fortune 100 enterprise client. This role bridges advanced AI platform engineering with direct business impact—translating ambiguous financial challenges into working AI applications, deploying them into regulated client environments, and iterating in tight loops to drive measurable ROI. Rather than building static models or waiting for formal spec sheets, you will operate as a product-minded technical lead. You will prototype user-facing tools in days, deploy agentic and RAG workflows on top of enterprise data stacks (Databricks Genie), and ensure high adoption across FP&A, Controllership, Treasury, and CFO leadership. Key Responsibilities End-to-End AI Application Prototyping & Delivery Own the full lifecycle of AI solutions for Finance business units—from initial discovery with CFO stakeholders to production deployment, user adoption, and ROI measurement. Rapidly prototype vertical applications using Streamlit, Databricks Apps, FastAPI/Flask, or lightweight React interfaces within 1–2 weeks to gather real user feedback. Handle "last mile" execution: edge cases, data quirks, business rule exceptions, and user training to turn prototypes into sticky enterprise products. Agentic Systems & LLM Engineering Build production-grade vertical AI tools leveraging Databricks Genie (Genie Spaces, semantic models). Construct robust RAG pipelines incorporating advanced chunking, vector databases (Pinecone, Chroma, FAISS, Azure AI Search, Cortex Search), retrieval evaluation, grounding, and citation. Implement LLM orchestration frameworks (LangChain, LangGraph, LlamaIndex) and apply rigorous prompt engineering with hallucination and accuracy evaluation discipline. Enterprise Data & Regulated Integration Deploy applications inside heavily regulated enterprise environments, adhering strictly to RBAC, data residency, audit, and compliance constraints (SOX, GxP). Connect solutions to governed datasets, semantic models, and core enterprise platforms (SAP, Workday, Coupa, ERP) via secure REST APIs. Instrument all deployed apps with usage metrics, telemetry, and business outcome tracking from day one. Strategic Stakeholder Advisory & Pattern Extraction Work directly with senior Finance leadership (CFO office, FP&A, Controllership) to translate ambiguous operational friction into crisp technical roadmaps. Extract reusable code components, prompt templates, evaluation harnesses, and retrieval patterns into shared enterprise assets for broader deployment. Requirements Experience & Mindset Experience: 5+ years of hands-on software development and full-stack AI application deployment. Product-Shaped Builder: Strong bias for action; comfortable shipping rough prototypes in Week 1 over polished spec documents in Week 4. Ambiguity Tolerance: Proven ability to navigate vague business problems without predefined specifications. Stakeholder Communication: Outstanding ability to interface directly with senior business leaders without requiring intermediary Business Analysts. Must-Have Technical Stack Languages & Frameworks: Python, FastAPI/Flask, SQL, and UI frameworks (Streamlit, Databricks Apps, React). AI Platforms: Direct hands-on experience with Databricks Genie . LLM Engineering: Production experience with LangChain, LangGraph, LlamaIndex, vector search engines, and prompt evaluation harnesses. Cloud & DevOps: Deep working knowledge of Cloud platforms (Azure preferred, AWS/GCP acceptable), modern Git workflows, CI/CD, and basic MLOps awareness (observability, versioning via LangSmith, Datadog, etc.). Domain Competency (Finance Focus) Solid foundational understanding of core Finance business processes (FP&A, order-to-cash, procure-to-pay, record-to-report, close cycles) and common financial metrics (OPEX, EBITDA, gross margin, working capital). Nice-to-Haves & Certifications Prior FDE, Solutions Engineer, or Field Engineer experience at high-growth AI/Data companies (Palantir, Databricks, OpenAI, Anthropic). Industry background in Life Sciences, Pharma, Healthcare, or CPG enterprise Finance. Experience with enterprise Finance software (SAP S/4HANA, Veeva, Workday Adaptive, Oracle Financials). Certifications: Databricks Certified, or Azure AI Engineer Associate (AI-102). What This Role Is NOT Not a pure Data Scientist or ML Researcher: You will not be training or fine-tuning foundation models from scratch; you are applying existing models to business problems. Not a non-coding Architect: This is a 100% hands-on builder role. Not a pure Backend or MLOps Engineer: You must be comfortable owning the user-facing interface and direct business interaction.

Location: Karachi, Pakistan; Lahore, Pakistan; Islamabad, Pakistan Top 3 Reasons To Join Us Competitive Salary International Environment Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do Design, implement and maintain new features and functionalities for the SAAS platform, understanding the requirements of insurance businesses and translating them into scalable and efficient software solutions Work on both the front-end and back-end of the application, demonstrating expertise in various technologies, frameworks, and programming languages Work collaboratively with product, design, engineering teams, and UX designers to understand end-user requirements, use cases, and technical concepts, translating them into a cohesive and effective solution while ensuring a seamless user experience. Optimize the performance of the application to handle large amounts of data and high user traffic, delivering a smooth user experience Participate in code reviews and enforce best coding practices, while also writing and executing unit tests and integration tests to maintain code quality Investigate and promptly fix bugs to maintain the reliability of the platform Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations in handling sensitive customer data Stay up-to-date with the latest technologies, frameworks, and best practices to ensure we remain competitive and innovative Design the platform with scalability and flexibility in mind, accommodating new features and changes as the number of clients and users grows Provide mentorship to junior developers, aiding in their technical growth and effective contribution to the team's goals What We Need Proven experience 6 years as a Full Stack Engineer, working on complex SAAS applications Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications Experience with microservices and/or clean architecture Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code Experience with unit, integration and function testing using front-end and back-end testing libraries Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations Demonstrated experience in performance optimization for high-traffic web applications Experience with container technologies like docker and good understanding of cloud infrastructure and solutions. Experience with agile development methodologies and collaborating with cross-functional teams Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds A passion for staying updated with the latest trends, technologies, and best practices in software development Why You'll Love Working Here Competitive renumeration package International Environment 15 days annual leave, 10 sick leaves, special leaves Annual Performance Bonus Stock Options after 6 months Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Lagos, Nigeria The Card Operations Manager is responsible for the effective day-to-day management of Renmoney’s debit and credit card operations, ensuring operational stability, regulatory and scheme compliance, accurate reconciliation and settlement, effective fraud controls, efficient card issuance and personalisation, and a consistently positive cardholder experience. The role will oversee the end-to-end operational processes supporting the card business and work closely with internal stakeholders, card schemes, processors, personalisation bureaus and other service providers to ensure that card products are delivered reliably, securely and efficiently. 1. Card Operations Management Manage the end-to-end operational processes for Renmoney’s debit and credit card portfolio, including card issuance, personalisation, activation, transaction processing, reconciliation, settlement and dispute management. Ensure card operational processes are efficient, scalable and appropriately controlled. Identify opportunities to automate manual card operations processes and improve turnaround times. Monitor operational performance and proactively address issues that could affect card availability, transaction processing or customer experience. Develop, maintain and continuously improve card operations procedures, process maps and operating manuals. 2. Regulatory and Card Scheme Compliance Ensure card operations comply with all applicable CBN, NIBSS and card scheme requirements, including Mastercard, Verve, Visa and AfriGO requirements w Monitor changes in regulatory and scheme rules and coordinate implementation of required operational changes. Ensure all required regulatory and scheme reports are accurate and submitted within stipulated timelines. Coordinate responses to internal audits, external audits, regulatory reviews and card scheme assessments. Ensure audit and compliance findings relating to card operations are addressed within agreed timelines. 3. Card Issuance, Personalisation and Inventory Management Manage card ordering, inventory, personalisation, activation and distribution processes. Maintain adequate card stock levels to support approved issuance plans and prevent stock-outs. Work closely with card personalisation bureaus and other service providers to ensure cards are produced and delivered within agreed service levels. Monitor card issuance turnaround times and resolve operational bottlenecks. Ensure appropriate controls are maintained over blank cards, personalised cards, PINs and other sensitive card materials. 4. Transaction Processing, Reconciliation and Settlement (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations) ·       Oversee daily reconciliation of card transactions across relevant channels, processors, card schemes and settlement accounts. Ensure reconciliation is completed within agreed timelines and discrepancies are promptly investigated and resolved. Work closely with Finance, Technology, Risk and relevant partners to resolve settlement and reconciliation breaks. Ensure the accuracy and completeness of operational card data used for financial, risk and management reporting. Monitor outstanding reconciliation items and ensure timely closure. 5. Fraud Risk and Card Security Work with Risk, Fraud and Information Security teams to strengthen fraud prevention, monitoring and response across Renmoney card products. Ensure fraud alerts and suspicious card transactions are reviewed and escalated promptly. Coordinate investigations and resolution of card-related fraud incidents. Monitor card fraud trends and recommend operational controls to reduce fraud exposure and losses. Ensure operational processes comply with applicable card security and data-protection requirements. 6. Dispute and Chargeback Management (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations) Oversee cardholder disputes, chargebacks, reversals and transaction-related investigations. Ensure disputes are processed in accordance with card scheme rules and agreed customer service timelines. Monitor outstanding dispute cases and ensure timely resolution. Analyse dispute trends and recommend process improvements to reduce recurring issues. 7. Vendor and Partner Management Manage operational relationships with key card ecosystem partners, including processors, personalisation bureaus, card schemes and other service providers. Monitor vendor performance against contractual service-level agreements. Conduct regular operational and service review meetings with key partners. Escalate and drive resolution of high-impact service issues. Maintain appropriate documentation of vendor performance, incidents and remedial actions. 8. Customer Experience and Issue Resolution Partner with Customer Experience and other relevant teams to ensure card-related customer complaints and operational issues are resolved promptly. Monitor card-related customer complaints, turnaround times and recurring issues. Conduct root-cause analysis of significant or repeated customer issues and implement corrective actions. Drive initiatives that improve the reliability and quality of the cardholder experience. 9. Management Information and Reporting Prepare periodic card operations reports for management covering operational performance, issuance, reconciliation, fraud, disputes, customer complaints, vendor performance and key incidents. Maintain accurate operational dashboards and performance indicators. Provide timely insights on operational risks, trends and emerging issues. Support budgeting, forecasting and operational planning for the card business. 10. Stakeholder Management Collaborate with Product, Technology, Finance, Risk, Compliance, Customer Experience, Internal Audit and other internal stakeholders to support the card business. Support the launch of new card products, features and operational capabilities. Represent Card Operations in relevant internal governance forums and partner engagements. Ensure operational readiness before the launch of new card products, programmes or functionality. Key Performance Indicators Performance will be measured across the following areas: Zero regulatory sanctions or card scheme penalties arising from card operations. Timely closure of audit and compliance findings. 100% timely submission of applicable regulatory and scheme reports. Reduction in manual operational processes and card-related escalations. Completion of transaction reconciliation within agreed T+1 timelines. Reduction in confirmed card fraud losses and timely review of fraud alerts. Achievement of agreed vendor SLA performance. Timely resolution of high-impact vendor incidents. Reduction in card-related customer complaints and repeat complaints. Achievement of card personalisation and activation turnaround times. Prevention of material card stock-outs. Achievement of agreed reconciliation accuracy levels and timely closure of reconciliation breaks. Timely delivery of management and operational reports. Requirements Bachelor’s degree in Finance, Banking, Business Administration, Economics, Accounting, Information Technology or a related discipline. Relevant professional certifications in cards, payments, banking operations, risk, fraud or project management would be an advantage. Minimum of 5–7 years’ experience in banking, fintech, payments or card operations, with at least 2–3 years in a supervisory or managerial capacity . Strong practical knowledge of debit and/or credit card operations. Experience working with card schemes such as Mastercard, Verve and/or AfriGO. Good understanding of card transaction processing, reconciliation, settlement, disputes, chargebacks, fraud management and card personalisation. Familiarity with CBN, NIBSS and applicable payment-card regulatory requirements. Experience managing processors, card bureaus, card schemes and other third-party service providers. Required Skills and Competencies Strong understanding of the cards and payments ecosystem. Excellent operational and process-management skills. Strong analytical and problem-solving capability. Good understanding of operational risk, fraud and control frameworks. Strong reconciliation and financial-control orientation. Excellent vendor and stakeholder management skills. Strong attention to detail and commitment to accuracy. Ability to manage multiple operational priorities and incidents simultaneously. Strong written and verbal communication skills. Data-driven approach to performance management and decision-making. Strong customer-service orientation. Ability to identify operational inefficiencies and drive automation and process improvement. Ability to work effectively across Product, Technology, Finance, Risk, Compliance and Customer Experience teams. Success Profile The successful Card Operations Manager will be highly organised, control-conscious and commercially aware, with the ability to balance operational efficiency, regulatory compliance, risk management and customer experience. The individual should be proactive in identifying issues before they affect customers, comfortable managing multiple external partners, and capable of building robust operational processes that can support the growth of Renmoney’s card portfolio.

Location: Dubai, United Arab Emirates We are looking for an experienced and highly organized Real Estate Administrator to join our growing brokerage in JVC, Dubai. The ideal candidate will have minimum 3 years of hands-on experience in Dubai real estate administration and strong knowledge of DLD systems, Trakheesi, NADM, RERA compliance, AML procedures, CRM systems, and major property portals. This is a hands-on role supporting management and the sales team while ensuring that listings, permits, documentation, and administrative processes are handled accurately and efficiently Key Responsibilities Welcome and professionally assist clients, visitors, and employees. Manage incoming calls, emails, WhatsApp messages, and general inquiries. Maintain a professional and organized reception and office environment. Provide daily administrative support to management and the sales team. Maintain and organize company documents, files, records, and databases. Handle real estate administrative processes through the Dubai Land Department (DLD) system . Manage Trakheesi advertising permit applications, approvals, and related processes . Manage listings, approvals, and permits through NADM and Trakheesi . Ensure compliance with applicable RERA regulations and requirements . Maintain and update property listings across Property Finder, Bayut, Dubizzle , and other relevant portals. Manage CRM systems, including leads, listings, transactions, records, and reporting. Support the team with transaction-related documentation and administrative processes. Assist with AML procedures and documentation in accordance with UAE requirements. Coordinate with agents, management, clients, developers, and relevant authorities when required. Ensure all documentation and records are accurate, complete, and up to date. Requirements Minimum 3 years of experience in Dubai real estate administration is mandatory. Previous experience working with a Dubai real estate brokerage is required. Strong hands-on experience with the DLD system . Strong knowledge of Trakheesi , including advertising permit applications and approvals. Good understanding of RERA regulations and compliance . Advanced experience with real estate CRM systems , including leads, listings, transactions, and reporting. Strong understanding of AML procedures and UAE real estate compliance requirements . Hands-on experience managing listings on Property Finder, Bayut, Dubizzle , and other property portals. Experience managing listings, approvals, and permits through NADM and Trakheesi . Strong organizational and multitasking skills. Excellent attention to detail. Good English communication and professional interpersonal skills. Comfortable working closely with management and a fast-paced sales team. Candidates with strong knowledge of Dubai real estate administration and regulatory processes are preferred. Benefits Competitive salary. Visa and medical insurance. Opportunity to work with a growing real estate startup in Dubai. Professional and supportive working environment. Career growth opportunities. Opportunity to work closely with management and an experienced real estate sales team.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Product Manager San Diego OR Los Angeles, CA The Commerce Platform team is focused on Commerce & Monetization as part of Product Data & Strategy at PlayStation. We are responsible for building and scaling products, to enable capabilities for monetizing content, goods and services in the PlayStation ecosystem (i.e. PS5, PS4, Web, PS App and PS Portal). The Commerce Platform team launches new features and capabilities to improve player engagement, enhance various commerce experiences while driving value to our players and PlayStation. Responsibilities: Define product vision and strategies, using domain expertise, identifying market opportunities and addressing customer needs. Orchestrate competitive analysis, market, and user research to define user journey and satisfaction metrics to champion the Voice of the Customer. Manage stakeholder commitments, align business and technical needs, turn data and insights into actionable delivery and outcomes with ruthless prioritization. Collaborate with design and engineering teams to build best-in-class solutions, balancing long-term platform needs and short-term optimizations. Build positive relationships with other product managers, business stakeholders and finance, legal and tax business partners. Partner with legal and compliance teams to create a customer-centric, compliant and optimized experiences. Support go-to-market planning and execution. Understand and communicate effectively how your product is used in market. Partner with data teams to set effective measurement frameworks all along products’ lifecycle. Ensure features are backed by relevant metrics, and that success is measured on an ongoing basis. Be a champion of PlayStation's cultural values –leveraging creativity to drive innovation and collaboration at all levels leveraging the Product Model not Project Model product manager mindset. Requirements: Bachelor’s Degree in a business or technical field or equivalent experience. 5+ years of demonstrated experience in product management. Experience in managing e-commerce products, with deep knowledge of key consumer journeys (pricing, offers, cart, order, checkout, hardware trade-ins, payment, post-purchase, media content delivery). Experience in e-commerce required and experience in gaming preferred. Demonstrable experience developing long-term, multi-year product strategies, and product roadmaps. Ability to operate in a global matrixed environment Sufficient technical acumen to dive deep with UX design and engineering teams. Excellent presentation skills and ability to communicate effectively with a variety of stakeholders. Consistent track record in thinking strategically, working collaboratively and leading the delivery of complex and highly impactful projects. Strong analytical abilities and data-driven decision-making, with proven attention to detail. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $154,800 — $232,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Washington, D.C. Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE The Enterprise CSM, Bill Pay & Procurement Specialist, ensures Ramp’s upmarket customers quickly unlock value from our AP Automation and Procurement products. As part of the Customer Activation team, you’ll guide customers through implementation, configure workflows aligned to their internal processes, and help them operationalize Ramp’s tools to drive efficiency and compliance. In this role, you will help shape Ramp’s Enterprise activation motion for Bill Pay & Procurement and influence the strategy that accelerates customer adoption and business impact. WHAT YOU’LL DO DELIVER HIGH-QUALITY IMPLEMENTATIONS - Lead Enterprise customers through the end-to-end onboarding of Ramp Bill Pay and Procurement, ensuring fast, accurate, and complete deployment - Educate customers on Ramp’s AP workflows, procurement best practices, approval logic, vendor management, and policy configuration DRIVE CUSTOMER ADOPTION & BUSINESS OUTCOMES - Prevent delays in implementation by proactively identifying blockers and reinforcing the value of adopting Ramp’s AP & Procurement solutions - Understand customers’ current AP, purchasing, and approval processes to identify pain points, recommend improvements, and guide them toward an optimized rollout BE A PRODUCT & WORKFLOW EXPERT - Become deeply knowledgeable in Ramp’s Bill Pay & Procurement capabilities—including integrations, vendor onboarding, approval routing, purchase requests, and invoice processing - Troubleshoot customer issues and partner closely with Product and Engineering to surface insights, communicate gaps, and collaborate on solutions or workarounds CROSS-FUNCTIONAL PARTNERSHIP & CUSTOMER ADVOCACY - Provide structured feedback and insights to Product to inform roadmap prioritization - Balance multiple customer activations at once, managing timelines, customer communication, follow-ups, and proactive outreach WHAT YOU'LL NEED - 5+ years of experience in Customer Success, Implementations for products supporting AP and/or Procurement functions - Strong project management and time management skills with the ability to keep multiple customers on track simultaneously - Excellent verbal and written communication skills, including the ability to explain complex workflows simply - Experience partnering with technical teams to share customer feedback, troubleshoot issues, and propose creative solutions - Demonstrated ability to quickly learn a product deeply and articulate the “why” behind product decisions - Strong record of meeting or exceeding performance metrics in previous roles - Ability to anticipate customer needs and position product capabilities proactively - Comfort operating in a fast-paced, high-growth environment with evolving processes NICE TO HAVES - Experience with Accounting Systems (e.g., NetSuite, QuickBooks, Xero, Sage, ERP/AP modules) - Background in financial services, Fintech, or SaaS implementations - Experience at a high-growth startup BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States What the Role Is Babylist Health is scaling past DME into insurance-covered classes and lactation consulting, and we need a seasoned operations leader who can build the rigorous operational and compliance foundation that enables the business to scale safely and effectively. The Payer and Clinical Operations Associate Director owns that foundation — making sure new payers go live smoothly, existing payer operations run without disruption, and every license and credential tied to our clinical services is valid, current, and audit-ready. You’ll manage a high performance team that delivers both quality and operational excellence. You're the first call when an audit, site inspection, or major payer transition lands, and the person tracking payer-level performance closely enough to catch operational problems before they become incidents. This role reports to the GM of Babylist Health and leads a team of two. This role works closely with our billing/claims (RCM), product, and customer support functions— you own the operational compliance side of payer and clinical work, and partner closely with these teams day to day. Who You Are You've run payer operations at scale, across more than one contract type or service line — bringing new payers live on schedule, managing transitions, and keeping existing contracts in good standing. You know healthcare licensing and credentialing well enough to own it without doing it yourself — state licensure, site inspections, payer-level credentialing. You've built or bought the capacity to execute, and stayed accountable for it being right. You've owned the operational relationship with payers directly — you've been in the room when something urgent lands, not briefed on it afterward. You've worked in multi-state regulatory compliance and can translate rule changes into process, documentation, and record-keeping that people actually follow. You've managed both commercial and Medicaid payer work , including Medicaid expansion into new states. You set direction and write requirements, rather than waiting for someone else to define the roadmap. You're a strong people manager who can coach and performance manage, and you stay close enough to the work to catch problems early. You build process rather than follow it — you bring order to ambiguous, fast-changing operational work, and leaders can tell at a glance where things stand. You operate comfortably across a large, matrixed organization — partnering daily with billing and RCM, legal, product, and customer support without owning any of those functions. You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next. How You Will Make An Impact Own the onboarding of every new payer — a smooth go-live is your responsibility, you own the process, the timeline and the cross functional collaboration to ensure the business is ready to service new payers on time and in full Keep existing payer operations running clean, catching and fixing friction before it becomes a pattern. Examples include ensuring payers have efficient AR processes (EFT set up, payment schedules), ensuring we are servicing all eligible sub-plans, staying on top of changing allowable amounts and perpetuating these through our systems etc. Own licensing and credentialing for our clinical services, including IBCLC credentialing, as we expand into classes and lactation consulting — every license current, every credential valid, every renewal ahead of deadline. Lead the response when an audit, site inspection, or license renewal lands — you're the point of contact, and leading the response Lead identification and implementation of compliance best practices across the Babylist Health org Manage payer transitions end-to-end, including major payer changes, with a clear plan and clear communication to stakeholders. Build and maintain visibility into payer-level performance — where things are working, where they're not, and what needs attention next. Program-manage both day to day reporting and monitoring of the business as well as the operational side of new launches, such as launching new DME types, new lines of business etc. Manage and develop two direct reports, building a team that scales with the business. Partner cross-functionally with billing/RCM, legal, product and the payer contracting team — you own operations and compliance to facilitate their work Why This Role Babylist Health is scaling into classes and lactation consulting right now — you're building the operational and compliance playbook while it still doesn't exist, not maintaining one someone else wrote. You'll lead a team from day one, with a direct line to the GM of Babylist Health. The scope is broad and real: licensing, credentialing, audits, payer transitions, and program management for new lines of business all sit with you — not split across five different roles. This is one of the moments that determines whether growth actually happens — the business can't scale into Medicaid and new clinical services without operations that hold up. About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $133,567 to $178,118 Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.

Location: Salt Lake City, Utah, United States About the Role The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs. Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset. Responsibilities Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation. Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience. Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience. Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects. Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions. Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality. Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment. Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes. Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations. Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts. Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed. Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution. Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks. Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work. Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources. Qualifications 7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred Benefits The base salary range for this role is $ 100,000 to $ 125,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: New York, New York, United States About the Role The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs. Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset. Responsibilities Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation. Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience. Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience. Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects. Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions. Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality. Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment. Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes. Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations. Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts. Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed. Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution. Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks. Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work. Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources. Qualifications 7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred Benefits The base salary range for this role is $ 115,000 to $ 140,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Greenwich, Connecticut, United States About the Role The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs. Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset. Responsibilities Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation. Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience. Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience. Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects. Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions. Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality. Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment. Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes. Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations. Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts. Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed. Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution. Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks. Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work. Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources. Qualifications 7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred Benefits The base salary range for this role is $ 115,000 to $ 140,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United States Workplace: Remote We are looking for a Director of Partner Programs & Operations to work with Partner, Sales and Operations leadership to design, build, and run the partner ecosystem at ClickHouse. The function covers four capabilities: partner programs, partner operations, channel development, and partner enablement. This is a design and build role before it is a management one. The program, the systems and data underneath it, the onboarding and readiness motions, and the way the ecosystem is measured are yours to design. Working closely with the VP, Global Partners and Alliances, and reporting to the VP, Revenue Operations, you share accountability for what the partner ecosystem produces and for what it can deliver: partner-sourced and partner-influenced pipeline, and the certified capacity to implement ClickHouse. You own the programs, standards, and measurement behind both. You will inherit a small team and grow it as the partner business does. The function runs globally, working through the regional field operations teams. WHAT YOU'LL BE DOING - Own the partner program definition and the annual refresh: tiering, benefits, requirements, the partner business planning cadence across cloud, ISV, and SI partners, and the MDF budget with the rebate and funding mechanics behind it. Design the program so it pays for the behavior we want. - Own the operational counterpart relationships at the hyperscalers and our top-tier partners: program compliance, competencies, the funding and credits those programs make available, and the standing reviews that keep us qualified and keep the joint motion moving. - Own how the partner business is measured. Set what pipeline contribution and certified delivery capacity mean, and own the reporting that shows where that capacity exists and where it is thin. Defend the numbers to sales leadership, Finance, and the partners. - Design and own the partner systems, process, and data layer everything else runs on: the PRM, the partner data model in Salesforce, deal registration rules and SLAs, conflict resolution with direct sellers, and co-sell submission hygiene and partner-of-record accuracy. You define the requirements and the logic, and the systems team builds and maintains against them. - Co-own channel development with the Partners team. You own the onboarding and activation framework that carries a partner from signed to productive, and you run it directly for the long tail. The Partners team leads development for strategic partners and works from the same framework. - Own partner enablement and readiness: certification paths, competency requirements, and the partner-facing curriculum and content library, built with the enablement and learning teams that own the platform and delivery. You own the readiness bar that determines whether an SI can implement ClickHouse well without us in the room. - Own the partner-of-record and attribution side of marketplace transactions, with the commercial team owning execution. - Develop the team and build out the capability the partner business needs next. Design how a small function supports a global partner surface, and expect to carry work yourself before it is staffed. WHAT YOU BRING ALONG - 10+ years in partner operations, channel operations, alliances, or revenue operations with direct partner scope, including at least five years leading a team. - A builder's bias. You would rather design a program than administer one, and you have taken one from early to real: you can point to the tiering, economics, and deal registration you designed or rebuilt, and what it produced. You are comfortable making the platform, process, and data model decisions the function needs, and standing up a motion from a thin starting point. - Direct hyperscaler experience, required. You have worked AWS, GCP, or Azure partner programs from the operational side: co-sell, program tiers and competencies, marketplace mechanics, and funding. - Experience building SI and services partner capability, not only transacting partners. You know what it takes for a partner to deliver competently on a technical product: certification that means something, real practice investment, and delivery quality you can measure rather than assume. - Fluency with partner economics. Margin, referral fees, rebates, and MDF, and how each shows up in revenue, in the P&L, and in partner behavior. - Owner-operator mindset. You treat partner programs and operations as a system you own end-to-end: you build it, you run it, you fix it when it breaks, and you measure it by what it produces, not by activity. - Systems depth. Strong working knowledge of the Salesforce partner data model and a PRM platform (Impartner, Allbound, Salesforce PRM, or similar), with enough depth to specify what needs to be built rather than describe the problem. - SQL fluency required. Comfortable building your own analysis on partner performance. - Exposure to consumption-based or usage-based business models strongly preferred. You understand marketplace transaction mechanics, commit drawdown, and why a marketplace deal is not just a differently-papered direct deal. - Able to partner with Legal and Finance on partner agreements, margin structure, MDF accrual and payout, and the revenue recognition implications of channel and marketplace transactions. - Credible with partners externally and with the field internally. You can sit in a hyperscaler partner review and in a regional pipeline call, and be useful in both. - Excellent written and verbal communication. Comfortable presenting to executives and to senior partner stakeholders. - Bachelor's degree; advanced degree or equivalent experience preferred. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Public Sector Solutions Architect, you'll be a trusted advisor to U.S. government customers, helping them understand how GitLab's Enterprise Edition and DevSecOps platform can address real business and mission outcomes. You'll own the technical evaluation and validation stages of the sales cycle, guide customers through proofs of concept and value, and connect GitLab's modern software development, operations, and cloud capabilities to measurable value. In this role, you'll work closely with sales and cross-functional GitLab teams, provide technical guidance from first conversation through successful deployment, and act as a customer advocate back into Product, Sales, and Marketing. What you'll do Engage with public sector customers, both onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process, including tailored demos, technical presentations, and hands-on workshops. Collaborate with the sales team to shape and execute account strategies that drive GitLab adoption within government environments. Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, tender and audit support, and technical input into proposals. Lead the creation of Customer Success Plans that capture technical success criteria and handoff details from the pre-sales process, ensuring a smooth path to deployment and adoption. Build and deepen relationships with technical and business stakeholders so they become advocates for GitLab within their organizations. Serve as the customer advocate internally by channeling feedback and insights to Product, Sales, Marketing, and other GitLab teams to influence roadmap and messaging. Maintain and expand your expertise in GitLab and related technologies, including modern software development, operations, and cloud practices, and create reusable examples and assets for customers and partners. Run Value Stream Assessments to identify opportunities for customers to improve their software delivery with GitLab. What you'll bring Background in technical pre-sales, consulting, or information technology roles, ideally with U.S. public sector or federal customers, where you guided customers through evaluations and solution design Hands-on experience using GitLab and familiarity with modern software development and operations practices, such as CI/CD, DevSecOps, and automation Experience with cloud computing platforms and related technologies in regulated or security-conscious environments. Ability to connect technical solutions to measurable business or mission outcomes and to advise senior stakeholders on tradeoffs and options. Strong, confident communication and relationship-building skills, including leading customer meetings, demos, and value-focused conversations in close partnership with sales and cross-functional teams Openness to learning, seeking feedback, and building new skills, including familiarity with GitLab's Solutions Architect handbook and related resources. About the team The Public Sector Solutions Architect role is part of GitLab's Solutions Architect team, a group of trusted technical advisors who help government customers understand, evaluate, and adopt the GitLab DevSecOps platform. The team is distributed and collaborates asynchronously across time zones using GitLab and our handbook-first practices to share knowledge, reusable examples, and best practices. You'll help the team address unique public sector challenges such as security, compliance, and mission-critical software delivery, and contribute customer insights that shape our product direction. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .