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Location: Bogotá, Colombia Uptalent.io is looking for a Remote Landscape Designer to join our team of talented professionals. At Uptalent, we provide top tier talent from Latam to the most exciting companies in the world. As a Remote Landscape Designer, you will have the opportunity to work with innovative companies and bring unique outdoor spaces to life. Responsibilities Collaborate with clients to develop landscape design plans that meet their needs and vision Prepare design drawings using Computer-Aided Design (CAD) software Ensure all designs are compliant with local zoning and building codes Research and select appropriate plants, trees, and materials for each project Create project budgets and timelines and manage projects within those parameters Supervise and inspect construction work to guarantee adherence to the design plan and quality standards Provide excellent customer service to maintain client satisfaction and follow up with clients after project completion Requirements Landscape Design and/or Urban Design Background Proficient in using different design software to create mood boards, conceptual design presentations, marketing renderings, & marketing presentations. Passion for biology, biodiversity, and permaculture Highly imaginative in presenting conceptual designs visually Fluent in English and good communication skills Previous experience working for companies in the US is welcome Understanding of Horticulture depending on different climate areas Benefits Work From Home or anywhere. Highly Competitive Compensation. Work for the most exciting companies in the US. Flexible Schedule. Healthy Work-Life Balance

Location: Home based - EMEA Visual Designer Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring Visual Designers for Brand and Design Systems, to join our mission to turn complex, open-source software into efficient, intuitive products that can change how complex systems are built and conceptions of what open source is capable of. We are looking for exceptional designers, who share our passion for impacting the lives of millions of engineers, enterprises, entrepreneurs and consumers every day. These roles sit in our central Design team, who help and learn from each other while working closely with colleagues throughout the organization. Location: This role will be based remotely in the EMEA region. The role entails With a diverse team of design colleagues, you will work on a variety of projects evolving our brand guidelines and applying them to communications materials, our UI design system, and graphic design for digital products. Clear, stylish presentation that aids the user experience of our products is how we raise the bar and reach the widest audience. Real content and information will be at the core of the designs you produce. You know the ins and outs of design and quality heuristics, and you care deeply about usability, accessibility and web standards. You should have agency, company or freelance design experience. What we are looking for in you Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results Leadership and commitment to skills development and mentorship Passion for technology evidenced by personal projects and initiatives The work ethic and confidence to shine alongside motivated colleagues Professional written and spoken English with excellent presentation skills Excellent interpersonal skills, curiosity, flexibility, and accountability Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year, for company events up to two weeks long What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Limassol; Athens; Thessaloniki; Nicosia; Fully Remote - in other eligible locations Workplace: hybrid The main responsibilities of the position include: Use best practices to obtain and document requirements Analyse the current state (As-Is) as well as impact analysis (To-Be) and identify gaps Critically evaluate information gathered from multiple sources and adjust any conflicting material and deconstruct high-level information into accurate details Proactively communicate and collaborate with different departments to analyse functional and information-related requirements Collaborate with developers and subject matter experts to establish a technical vision and help the development team with clarifying requirements Proactively manage requirement changes and system/ process/ project implications to ensure all parties are always fully aware and updated Participate in planning sessions to assist with requirement clarifications and ensure a thorough understanding of the system/ process/ project Test the software and business processes to ensure they meet business requirements, design, and specifications Main requirements: University degree in Computer Science or a similar field will be considered an advantage Experience in the Forex industry will be considered an advantage 2+ years of experience in a similar position Strong knowledge of Business Analysis discipline Experience in creating well-structured documentations, diagrams, and specifications (detailed User Stories, Use Cases, feature-breakdown lists etc.) Agile experience, most importantly in Scrum and Kanban frameworks Experience in JIRA and Confluence Software Knowledge of SDLC and agile development processes Experience with UML will be considered an advantage Experience in working with distributed teams and managing technical communications and deliverables Very good written and verbal skills in English Strong analytical and communications skills to gather and define business requirements from multiple stakeholders and translate them into solutions Benefit from: Attractive remuneration package plus performance related reward Intellectually stimulating work environment Continuous personal development and international training opportunities All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Home based - EMEA The role of a Entry-level communications specialist at Canonical We’re on the look out for a brilliant B2B Social Media Marketing Manager to join our team and take our communications to the next level. Our social media provides a window between the people who make our products and those who use them. With audiences in the millions, our online communities have the opportunity to talk to us, engage with us, provide feedback and be involved in the world of Ubuntu. From #opensource to coffee on K8s, launch previews to twitter storms over some cool release swag, our marketing team is committed to creating conversations with audiences all over planet earth: developers, tech enthusiasts, security engineers... The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They prefer to work in an environment that emphasises ownership of campaigns, collaboration, learning, curiosity and a drive to continually improve oneself / the team / the organisation. They love to problem solve, get hands-on, experiment, measure and use automation to make daily life easier. This role sits in the communications team reporting to the director of communications. Location: This role will be based remotely in the EMEA region. What your day will look like Create, schedule and publish content and campaigns across multiple social media channels Deliver regular analysis and reporting on social media metrics, content performance and campaigns results Support the growth and nurturing of Canonical’s social media audiences, while increasing engagement rates and valuable actions Develop flair with copywriting and asset creation to create messaging that aligns with the brand and its personality, and drives audiences towards action Be responsible for executing A/B and multivariate growth tests Be audience centric, focusing on platform and community moderation, as well as direct audience engagement Create awareness on integrated campaigns, product launches, webinar series, industry announcements and core content Package all of Canonical’s product offerings and educational material creatively, from bare metal, AI, Kubernetes to chats on diversity and CSR. What we are looking for in you Experience managing social media platforms for tech brands, part of a content team or marketing agency Hands-on knowledge of social media management tools, an understanding of web analytics tools (social and web) Proficiency with at least four social media platforms including LinkedIn, YouTube, Twitter, Facebook, Instagram and Reddit An analytical eye and a good sense for the type of content that performs best depending on platform and objective Experience with educational content funnels, and using video as a core social media marketing asset Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams Excellent verbal and written communication skills, strong content marketer Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality Willingness to travel up to 4 times a year for internal events What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. Fully remote working environment - we’ve been working remotely since 2004! Personal learning and development budget of 2,000USD per annum Annual compensation review Recognition rewards Annual holiday leave Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at ‘sprints’ Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Xinyi, Taiwan We are growing! We are currently looking to hire a Freelance CX Trainer for our Academy Team in Taiwan! Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing: You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include: Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams Liaising with the Project plan to determine training needs, objectives and schedule training sessions Supporting in designing effective training programs Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors Inspiring participants through different methodologies (discussion, demonstration, game and story) Able to coach (on floor or online) Requirements What you will bring along: Strong retail background and insight (luxury retail background is highly preferred) Minimum 5+ years’ experience in related to service excellence, CX and training field Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team Experienced in conducting learning activities with different interactive methods Excellent communication skills with proficient language skills in Mandarin & English Able to develop training material and activities is a plus

Location: Sheung Wan, Hong Kong We are growing! We are currently looking to hire a Freelance CX Trainer for our Academy Team in Hong Kong! Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing: You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include: Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams Liaising with the Project plan to determine training needs, objectives and schedule training sessions Supporting in designing effective training programs Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors Inspiring participants through different methodologies (discussion, demonstration, game and story) Able to coach (on floor or online) Requirements What you will bring along: Strong retail background and insight (luxury retail background is highly preferred) Minimum 5+ years’ experience in related to service excellence, CX and training field Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team Experienced in conducting learning activities with different interactive methods Excellent communication skills with proficient language skills in Cantonese & English. Mandarin is a plus. Able to develop training material and activities is a plus

Location: Metn, Lebanon Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. An Account Manager has to be experienced to manage all types of accounts and to handle an all time great relationship with merchants. The Account Manager serves as the interface between the merchants and the Business Development team in the company. They are assigned a company's existing merchants accounts and their main job is to sustain and grow its profile. Responsibilities: Serve as the lead point of contact for all Merchants on account management matters Build and maintain strong, long-lasting merchant relationships based on trust and respect Negotiate contracts and close agreements to maximize profits Ensure the timely and successful delivery of our solutions according to merchant needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to toters’ platform and highlighting to existing customers the value of being on our platform Forecast and track account metrics and take the initiative to rectify/enhance on the findings Prepare reports on account status Collaborate with the Business Development team to identify and grow opportunities Communicating with merchants to understand their needs and explain product value Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues Maintaining updated knowledge of company products and services Resolving complaints and preventing additional issues by improving processes Identifying industry trends. Acting as a client advocate with a focus on improving the merchant experience. Requirements: Proven work experience as a,  Account Manager, Sales Account Manager or similar role Problem solving skills and analytical skills Solid experience with CRM software and MS Office (particularly MS Excel) Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation skills Strong verbal and written communication skills BA/BS degree in Business Administration, Sales or relevant field Extensive, accurate product knowledge.

Location: Home based - Worldwide Our ambition is to set a standard of excellence in the industry for technical documentation and documentation practice. This is your chance to be a part of that, as a Technical Author at Canonical . We are building documentation capacity at scale. We have dozens of positions available , for teams and products across the organisation, at all levels from Graduate to Senior Staff. All applications and candidates are handled through this one entry-point. To improve your chances of success in this application, read our advice on how to get a job at Canonical . These are not traditional technical writer roles. As a Technical Author, you will lead the documentation efforts of a Canonical team, in engineering, business operations or another part of the company. You will combine excellence in technical communication with subject-matter expertise and the ability to collaborate with colleagues across the organisation. Even the most junior Technical Authors will have the opportunity to develop and demonstrate technical authority, contributing to documentation practice as a first-class engineering and business discipline. You will work with the Diátaxis approach to documentation and help elevate standards of technical writing through attention to theory and practice. The role of a Technical Author A product-focused Technical Author is a member of a product engineering team, typically focused on a product or family of products. In this role you'll help the team develop documentation that serves the needs of the product's users. You will have responsibility for  the quality of the user experience with the product, and will contribute towards the long-term success of the project itself. A customer-focused Technical Author works in a team such as Field Engineering, Customer Success or Support, dealing with users of complex suites of Canonical software products, sometimes deployed in custom configurations. In this role you’ll take a responsive approach to software documentation problems and develop a strong understanding of how products work together and are used in the real world. An operations-focused Technical Author is part of a business team, for example Legal, HR or Talent. An important part of this work is to maintain internal documentation, such as employee handbooks. In this role you will help develop and improve materials that hundreds of colleagues rely on daily, and define patterns of business communication for a rapidly-growing organisation. Some open technical author roles at Canonical You’ll have a chance to tell us your preferred focus, and we'll work with you to find the right seniority level and team for you. Whatever your focus, you will also be a part of Canonical's documentation practice team , that includes all the company's Technical Authors. Here, you'll be amongst other documentation experts, who collaborate to define documentation excellence and drive the development of documentation practice and theory, across the company and in the open-source software community. Location: These are fully remote roles, open to candidates across the globe. As a Technical Author you will Create, maintain and improve software and other documentation Work with your team members, to help them make effective documentation contributions Influence the development of Canonical products and services, as an expert user who has important opinions about function and design Engage with user communities to ensure that our documentation meets their needs Encourage and support community engagement in and contribution to documentation Help standardise the structure, presentation, style and language of content across products Collaborate with documentation peers to advance the state of the art in documentation at Canonical Challenge and advance documentation understanding and best-practice, as part of a disciplinary team A strong candidate Is an excellent collaborator and communicator Cares deeply about functional written communication Is a technical writer with a programmer’s mindset, or a programmer with a record of producing excellent documentation Has a record of community engagement, in open-source software, documentation, research or other disciplines Is sympathetic to the needs and challenges of open-source software and its communities Demonstrates technical curiosity, and is fascinated by software technology and its challenges Has demonstrable documentation skills, insight and enthusiasm Has experience of software development contexts Is familiar with: Linux, working on the command line, Git, Sphinx, reStructuredText Holds a BSc/BA degree or equivalent Is able to travel twice a year for up to two weeks for events Nice-to-have skills Deep technical domain knowledge Open-source community leadership and management User-experience, interaction or visual design What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration . #LI-remote

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE We’re looking for Applied Research Scientists to help us develop cutting-edge computer vision and generative models to power our creative tools. We are looking for candidates with a strong background building impactful and novel machine learning projects, strong software engineering skills, and who are deeply interested in seeing their research materialize in novel user interfaces for creative tasks. This is a cross-functional team that requires strong communication and collaboration skills; you will have a chance to work with our backend team to help bring your research models to production, and with our design and frontend engineering team to make sure that your machine learning models work in harmony with the user interfaces that interact with them. WHAT YOU’LL NEED - 4+ years of relevant engineering or research experience in machine learning, computer vision and/or graphics - Expertise with programming such as Python, C++, CUDA, and deep learning frameworks such as TensorFlow and PyTorch. Very strong programming skills and ability to write clean and maintainable research code - Deep interest in building human-in-the-loop systems for creativity - Passion for seeing research through from initial conception to eventual application - Experience mentoring and teaching other researchers - Strong communication, collaboration, and documentation skills Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Yerevan, Armenia Description We are looking for a Receptionist who will manage our front desk daily, perform a variety of administrative and clerical tasks. Responsibilities Organize and coordinate the administrative operations of the relevant office space/floor assigned Regulation of heating/cooling systems and air-conditioning to support the average office temperature Supervise daily cleaning according to set-up standards and in compliance with daily and regular cleaning schedules Undertake material responsibility for the furniture and assets at the office space/floor assigned, organize material responsibility and corresponding documentation for relevant employees Ensure the availability of a minimum stock for office supplies and stationery, and organize the distribution of supplies as per requests and needs Provide proper supplies and stocks of office tea and coffee in the kitchen Organize meeting rooms according to setup standards Work with invoices Prepare and submit weekly, monthly, and other reports Provide basic first aid support to employees when necessary and keep records of such incidents Other verbal or written tasks assigned by the management and/or line manager Requirements Bachelor degree Advanced user of Microsoft Office Reporting and analytical skills Communication skills Ability to perform multiple tasks Time management skills Ability to handle stressful situations Customer-oriented Fluent knowledge of Armenian, Russian, and English languages Knowledge of 1C or E-invoicing programs is highly desirable

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase.   Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them. What you’ll do Talk to our users to understand their goals and challenges Help customers design and optimize their Metabase implementation Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed. Solve complex problems and troubleshoot customer issues Collaborate with our technical communicators to create educational materials for our customers Serve as the voice of the customer to our product and engineering teams and help drive product development About you Enjoy helping people and solving their problems Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases Strong database and SQL skills Strong technical expertise in at least two of the following areas, including the ability to investigate and diagnose complex technical issues: Designing, developing, and troubleshooting web applications Managing and troubleshooting infrastructure (Docker, AWS, GCP, or similar) Managing, troubleshooting, and optimizing databases Nice to have Experience with Metabase or other BI tools Experience working for an open source product Fluency in multiple languages (this is helpful as our users are worldwide) Why join us? We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected. Every week brings new complex challenges and opportunities to learn.  If you thrive on solving complex problems and enjoy continuous learning, you'll find this role exciting and engaging. You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team. Closing Here’s some quotes from real customers about working with Success Engineering: “The Metabase Success Engineering team is amazing! Outlier in the industry, IMO” “Tony really took the time to understand our issue and explain things with the perfect level of detail. Just brilliant” “Incredible help as always from Luis. Not joking, he’s the best contact we have out of all of the vendors I’ve communicated with. Understanding, courteous and resourceful!” “LeAnn clearly went above and beyond on a bit of an esoteric issue I ran into while casting dates and trying to join questions. We confirmed it was a bug, and I'm hopeful the team will respond quickly to this issue, but I have an exceptionally good interaction with LeAnn and really appreciated her expertise with the product.” “It was awesome: Zoltan suggested a solution I hadn't asked for, or had even expected. And he quickly fixed the issue for me.” We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish) Compensation The US base salary range for this role is listed above, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.