Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Millions of people rely on Notion to do their most important work, and protecting that trust is foundational to everything we build.
We’re looking for a hands-on Detection Engineer to build and operate the systems and workflows we use to detect and respond to attacks across Notion’s cloud-native environment. You’ll ship high-signal detections, improve the platform that powers them, participate in incident response, and help shape how detection and response engineering scales at Notion.
You’ll work closely with Engineering, Corporate Security, and Infrastructure, with broad latitude to identify gaps, prioritize investments, and build what’s needed next.
We view detection and response as a software engineering discipline: detections are code, platforms are products, and measurement matters
WHAT YOU'LL ACHIEVE
- Build and tune high-signal detections across cloud, identity, endpoint, and SaaS environments, with review and mentorship from senior teammates as you ramp up.
- Contribute to the detection platform, including rule lifecycle management, tuning, measurement, and rollout safety.
- Build tooling and automation that speed up triage, enrichment, investigation, and detection authoring, including LLM-based workflows where useful.
- Turn threat intelligence and adversary TTPs into detections, telemetry requirements, and response improvements.
- Take part in investigations, incident response, and postmortems, and help turn what we learn into lasting fixes.
- Help define and track metrics such as coverage, MTTD, and alert quality.
- Join a shared on-call rotation for incident response.
SKILLS YOU'LL NEED TO BRING
- We're hiring across a range of experience levels. If you have some of these skills but not all, we'd still like to hear from you.
- 3+ years of experience in detection engineering, security operations, incident response, threat hunting, or a closely related security or software engineering role.
- Have written or tuned detections that run in production, and care about signal quality and cutting noise.
- Working knowledge of at least one detection or query language (Sigma, KQL, SPL, YARA-L, EQL, or Panther), or strong SQL or Python skills and the drive to learn one quickly.
- An understanding of how attackers operate (for example, MITRE ATT&CK), and the ability to use it to decide what to detect.
- Hands-on experience with AWS, GCP, or Azure, ideally including identity and access logs.
- Have used SIEM, EDR, or SOAR tools in any size of environment.
- Write clearly in runbooks, design docs, and incident notes, and can own well-scoped projects end to end.
NICE TO HAVE
- Have led purple team, blue team, or adversary emulation exercises that improved detections or telemetry.
- Experience running SIEM, EDR, or SOAR platforms at large scale.
- Experience building or maintaining detection-as-code workflows (version control, CI, and tests for detections).
- Experience applying LLMs or agent-style tooling to security workflows.
- Experience securing AI-enabled systems or endpoint tooling.
- Kubernetes or container detection experience.
- Background in threat intelligence, malware analysis, or digital forensics.
- Contributions to the security community through research, tooling, CTFs, or talks.
- Experience at a high-growth startup or AI company.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $185,000 - $280,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550 and and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
ГибридSan Francisco, California; New York, New York
Location: Dublin, Ireland
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Millions of people rely on Notion to do their most important work, and protecting that trust is foundational to everything we build.
We’re looking for a hands-on Detection Engineer to build and operate the systems and workflows we use to detect and respond to attacks across Notion’s cloud-native environment. You’ll ship high-signal detections, improve the platform that powers them, participate in incident response, and help shape how detection and response engineering scales at Notion.
You’ll work closely with Engineering, Corporate Security, and Infrastructure, with broad latitude to identify gaps, prioritize investments, and build what’s needed next.
We view detection and response as a software engineering discipline: detections are code, platforms are products, and measurement matters
WHAT YOU'LL ACHIEVE
- Build and tune high-signal detections across cloud, identity, endpoint, and SaaS environments, with review and mentorship from senior teammates as you ramp up.
- Contribute to the detection platform, including rule lifecycle management, tuning, measurement, and rollout safety.
- Build tooling and automation that speed up triage, enrichment, investigation, and detection authoring, including LLM-based workflows where useful.
- Turn threat intelligence and adversary TTPs into detections, telemetry requirements, and response improvements.
- Take part in investigations, incident response, and postmortems, and help turn what we learn into lasting fixes.
- Help define and track metrics such as coverage, MTTD, and alert quality.
- Join a shared on-call rotation for incident response.
SKILLS YOU'LL NEED TO BRING
- We're hiring across a range of experience levels. If you have some of these skills but not all, we'd still like to hear from you.
- 3+ years of experience in detection engineering, security operations, incident response, threat hunting, or a closely related security or software engineering role.
- Have written or tuned detections that run in production, and care about signal quality and cutting noise.
- Working knowledge of at least one detection or query language (Sigma, KQL, SPL, YARA-L, EQL, or Panther), or strong SQL or Python skills and the drive to learn one quickly.
- An understanding of how attackers operate (for example, MITRE ATT&CK), and the ability to use it to decide what to detect.
- Hands-on experience with AWS, GCP, or Azure, ideally including identity and access logs.
- Have used SIEM, EDR, or SOAR tools in any size of environment.
- Write clearly in runbooks, design docs, and incident notes, and can own well-scoped projects end to end.
NICE TO HAVE
- Have led purple team, blue team, or adversary emulation exercises that improved detections or telemetry.
- Experience running SIEM, EDR, or SOAR platforms at large scale.
- Experience building or maintaining detection-as-code workflows (version control, CI, and tests for detections).
- Experience applying LLMs or agent-style tooling to security workflows.
- Experience securing AI-enabled systems or endpoint tooling.
- Kubernetes or container detection experience.
- Background in threat intelligence, malware analysis, or digital forensics.
- Contributions to the security community through research, tooling, CTFs, or talks.
- Experience at a high-growth startup or AI company.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated base salary range for this role is €75,000–€142,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile industry. The Engineering & Data team plays a key role in Voodoo's long-term strategy. It enables Voodoo to both accelerate product diversification and provide a state of the art growth-engine to distribute and scale our games. They create innovative solutions that drive growth with a pragmatic approach, ranging from simple searching to complex machine learning systems.
ROLE
We’re looking for a Senior Security Engineer to join our Engineering & Data team. In this role, you’ll be responsible for a wide variety of topics:
- Security Engineering & Guardrails: Architect, construct, and maintain automated security guardrails and paved paths to foster secure-by-default development environments.
- Shift-Left Architecture Guidance: Collaborate with development teams during the early ideation and design phases to embed secure coding practices and architecture from inception.
- Continuous & Automated Assessment: Develop automated, continuous assessment capabilities that replace manual reviews and scale seamlessly across the business unit.
- Hands-on Code Contribution: Work directly alongside engineers to contribute code for security fixes and paved-path solutions, ensuring security remains the simplest route.
- Self-Service Tooling: Partner with developers to build scalable, self-service security tools that empower teams to detect and remediate risks independently.
- Preventive & Detective Controls: Implement robust preventive and detective controls to deliver ongoing assurance rather than point-in-time security checks.
- Strategic Collaboration & Incident Response: Drive long-term security strategy with key stakeholders while actively participating in periodic on-call rotations for incident support.
- AI-Driven Security Innovation: Utilize AI technologies and methodologies to streamline threat detection, accelerate security evaluations, and advance scalable system protection.
PROFILE (MUST HAVE)
- 5+ years of experience troubleshooting systems, analyzing logs, and automating complex tasks via command-line tools
- 5+ years of experience identifying security vulnerabilities, assessing risks, and constructing mitigation strategies
- 5+ years of hands-on experience with scripting, software development, and security-focused code reviews across standard programming languages
- Demonstrated expertise in recognizing industry-standard security vulnerabilities, understanding threat vector patterns, and applying effective remediation techniques
- Proven track record in a leadership or guidance role, such as a technical lead, mentor, or engineering team lead
- Proficiency in applying threat modeling and comprehensive risk identification methodologies
- Proven track record securing microservices, service-oriented architectures, and web services
- Experience with identity provider servers and authentication protocols (such as OAuth2, OIDC, SAML)
- Experience with penetration testing (pentest) and vulnerability assessments
- Self-starter with strong ownership, accountability, and ability to work autonomously and collaboratively across teams and organizations in a fast-paced environment.
PROFILE (NICE TO HAVE)
- Advocate for security standards with clarity and empathy.
- Familiarity with AI/ML workflows and agents.
OUR STACK
Terraform, Kubernetes, Prometheus, ArgoCD, CircleCI, GitHub Actions, Atlantis, Grafana, Claude Code, Trivy, Conftest / OPA, AWS IAM Identity Center (SSO), Okta, AWS Secrets Manager, AWS KMS, AWS WAFv2, AWS Shield, AWS ACM, AWS GuardDuty, Sealed Secrets, Kyverno, cert-manager
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
Location: Worldwide
Workplace: hybrid
Position Summary:
Responsible for care and maintenance of electrical and electronics equipment on board.
All duties and responsibilities are to be performed in accordance with ISM/ISO and SOM standards, USPH guidelines, Environmental, and Safety policies.
Each shipboard employee may be required to perform all functions in various service venues and throughout the ship.
In accordance with Company policy, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and Crew areas.
GFM places the highest value on the environment and all crewmembers shall do the same. This position shall work with supervisors and subordinates to understand and comply with the company's environmental policies and be committed to safeguarding the environment. He/shall direct and immediately inform his/her immediate supervisor if any environmental system does not function properly onboard.
The Chief Electrician is the head of all electricians and electronic personnel on board. He will be responsible to the Chief Engineer for the care and maintenance of all electrical and electronic machinery, equipment and controls, and also for the use and ordering of electrical and electronic spare parts and consumables. He shall maintain a routine system for testing, checking, and maintaining various electrical and electronic equipment.
May be required to tests and maintain on a daily, weekly, and monthly basis as per SOLAS and ISM regulations, all emergency supply sources (Accumulators, batteries and uninterrupted power supply) of all emergency equipment located in the Bridge and Radio Room.- the Chief Electrician - batteries, UPS, Bridge supply system etc.
Employee may be required to perform other job related duties assigned by their supervisor, management or the Chief Engineer.
Financial Responsibilities:
Motivational Responsibilities:
He/she shall work with the Chief Engineer to ensure that all environmental systems within his
department are operated and maintained to A.B.C. (Above and Beyond Compliance) standards.
He/she shall work with the Chief Engineer to ensure that all waste streams within his department are properly treated and disposed of following applicable international regulations and company requirements.
Acquaint the 1st Electrical Engineer(s), and to a lesser extent, the other Electricians, with all aspects of his duties and responsibilities, and keep them generally informed of the condition of the electrical division.
Ensure that at least two Electrician are assigned to the work area when work is required on High Voltage Systems. One of the two Electricians shall be designated the Safety Electrician and be in possession of a High Voltage Certificate. The Safety Electrical Engineer shall be assigned by the Chief Electrician and shall be responsible for completing the high voltage 'Permit to Work' and ensuring that safety procedures and working practices are in accordance, as a minimum, with the 'High Voltage Working Instructions and Conditions'.
Technical Responsibilities:
Additional routines and work as assigned the Chief Engineer.
Navigation Equipment, including follow up of all service/work by contractors.
Qualifications:
Minimum hiring, language and physical requirements to perform the job Hiring_Racluirements:
The position is responsible for cost containment through the proper use, handling and maintenance of chemicals, supplies and equipment.
Lead and coordinate the repair and maintenance work, detailing personnel to their various duties and make arrangements to comply with the requests from the other departments for assistance. He shall ensure the necessary safety measures are taken to protect personnel and property.
Ensure that at least one of the Electrician aboard ship has a High Voltage Certificate.
Training of Electricians and Assistant Electrician(s) in safety procedures and assigned duties.
Member of the Shipboard Maintenance Team.
A work report book should be updated daily with detailed information, and kept in the Chief Electrician 's office for his reference.
The Chief Electrician shall ensure that the electrical plant, including elevators, and associated systems are properly operated and maintained in accordance with the applicable regulations. These duties shall include all electrical equipment and machinery on board.
Be present in the Engine Control Room during maneuvering, drills, and emergencies.
Update maintenance work on the Planned Maintenance System.
Assist the Chief Engineer with the department budget proposals, keep a thorough check on all expenditures and base his requirements and recommendations on sound economic values.
Daily communication with the Navigation Officers regarding the state of the bridge equipment, including responding to any comments in the "electrical fault" log book located on the Bridge.
All entertainment systems, like Show lights, Audio/ Video, including related antenna systems.
Stage rigging equipment, including platform lifts and curtains.
Telephone exchanges, including related equipment like telephone sets and personal pagers.
All UPS systems including batteries and emergency lighting UPS.
Camera Surveillance System.
Public Address System.
Fire Detection System.
Minimum of two years previously in similar position.
Ability to apply customer service skills, according to Pillars of Safety, Service and Style, when interacting with guests and coworkers.
Completion of high school or basic education equivalency preferred.
STCW95 and social responsibility training completed
Electrician's Certification in accordance with STCW
Completed Advanced Fire Fighting training
Previous experience as a ship's electrician on Company vessels
Ability to interpret ship's electric drawings and prepare job orders.
Good communication/social skills.
Ability to plan projects, assign priorities, resolve problems and to work with out supervision.
Language Requirements:
Physical Requirements:
Ability to supervise others.
Strong character
Solid professional ethics
Well tempered and well mannered.
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
All shipboard employees must be physically able to participate in emergency life saving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.
ASAP
Rotation: 3:3
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Engineering Manager, Production Engineering - Observability
An overview of this role
You'll lead the globally distributed Observability team. The team builds and operates the metrics, logging, alerting, and capacity planning platforms that GitLab engineers use to understand
GitLab.com
and GitLab Dedicated. You'll help determine how the team collects, stores, queries, and acts on telemetry, balancing reliable signals with scale and cost.
In your first year, you'll guide improvements to Prometheus-based metrics pipelines, log ingestion and retention, alerting driven by service-level objectives (SLOs), and capacity forecasting. You'll work with Site Reliability Engineering, Product Engineering, and other Infrastructure Platforms teams to make it easier for engineers to observe the services they own. You'll also take part in incident response and help keep the team's on-call work sustainable.
What you’ll do
Lead, hire, onboard, and develop a distributed engineering team working asynchronously.
Set priorities with Site Reliability Engineering, Product Engineering, and GitLab Dedicated teams, and help the team deliver observability services iteratively.
Own the reliability, scalability, and cost of the team's metrics, logging, alerting, and capacity planning platforms.
Reduce noisy or missing alerts and telemetry gaps, and use SLOs, error budgets, and self-service instrumentation to help engineers maintain the health of their services.
Guide technical decisions about time-series storage, high-cardinality metrics, log pipelines, and distributed tracing.
Participate in the Incident Manager On Call (IMOC) rotation, coordinating the response to high-severity incidents affecting
GitLab.com
.
Keep the team's on-call rotation sustainable through coverage across time zones, useful runbooks, better alerts, and follow-through on post-incident actions.
Use AI tools and agents to support engineering workflows and incident triage, reviewing their output while engineers retain responsibility for decisions.
What you’ll bring
Experience leading an observability, platform engineering, or site reliability engineering team operating at scale, including supporting people in a distributed, asynchronous environment.
Technical knowledge of metrics systems such as Prometheus and long-term storage, logging platforms such as Elasticsearch or cloud-native services, and alerting design.
Experience using SLOs, error budgets, and capacity forecasts to make reliability and investment decisions.
Experience operating a large software-as-a-service platform and investigating production issues such as telemetry gaps, ingestion limits, or noisy and missing alerts.
Experience participating in and improving production on-call rotations, including incident coordination and balancing operational load with project work.
The ability to explain technical tradeoffs to engineering partners and other stakeholders.
Experience using AI tools or agents in engineering or management work; you can describe how you would apply them to operational problems such as incident triage.
We welcome different paths into this role, whether through practical experience, formal study, or transferable skills. If the work interests you, please apply even if you don't meet every qualification.
About the team
We're part of Production Engineering within Infrastructure Platforms and work asynchronously across regions. Our tools include Tamland, the capacity forecasting tool. We bring lessons from operating GitLab's production systems back into the platforms we build.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the Role
We are looking for a Distinguished Engineer to lead technical direction across GitLab's Core DevOps services, the systems the majority of our users touch every day. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company.
Core DevOps builds continuous Integration, continuous deployment, planning, and source control experiences. These are among the most mature, highest traffic, and most deeply interconnected systems at GitLab. They carry years of accumulated architectural decisions, they sit in the critical path of our customers' own delivery pipelines, and they are being reshaped by the shift toward AI native development. The job is to raise their quality, converge them onto a coherent go-forward architecture, and retire accumulated risk, all without interrupting the millions of users and Fortune 100 organizations who depend on them.
GitLab is pursuing a set of company-wide engineering goals: large gains in developer productivity, measurably higher quality in what we ship, and engineering practices reshaped around AI and agentic workflows. Core DevOps is where much of that strategy has to land, because these are the services our own engineers and our customers depend on daily. In this role you will bring that strategy into Core DevOps in a form that works for long lived production systems, and carry what you learn here back out to the rest of engineering.
What You'll Do
Set and continuously refine the go forward technical direction for CI, CD, Plan, and source code experiences, aligned against the horizontal architectural initiatives.
Work directly with the VP of Engineering as her technical counterpart on planning, technical investment, and where the group's engineering effort should go.
Translate GitLab's company-wide productivity, quality, and AI native engineering goals into concrete technical direction for Core DevOps, and turn into iterable roadmaps, partnering broadly across the org.
Define what good means in measurable terms for these services, including availability, latency at p95 and p99, pipeline success rate, test reliability, data correctness, and defect escape rate, then hold designs and implementations to it.
Maintain a clear and current picture of systemic technical risk across the group, including single points of failure, unowned critical paths, brittle coupling between CI/CD and Plan, scaling limits, and past decisions that now constrain the roadmap. Drive a prioritized plan to retire it.
Lead the hardest design decisions hands on, writing code, prototypes, and proofs of concept where a design argument needs evidence behind it.
Drive convergence on shared patterns, libraries, and paved paths, reducing how many different ways the same problem gets solved across the group.
Design migration paths that let large, long lived systems change underneath users without breaking them, using incremental cutover, dual run, measurable rollback, and deprecation with clear timelines.
Adopt the platform capabilities coming from GitLab's AI organization and the company's productivity initiatives into Core DevOps, feed this group's requirements back into them, and help prove what works on systems of this scale and maturity.
Serve as the escalation point for complex or contested technical decisions across the group, including those where no single team owns the outcome.
Review significant designs and merge requests in the group's critical paths, and use review to teach rather than only to gate.
Ensure designs hold across GitLab.com, GitLab Dedicated, and Self-Managed deployments, and respect multi-tenant, compliance, and data governance boundaries in each.
Partner with Infrastructure, Security, and SRE so Core DevOps services are observable and debuggable, and so failure modes degrade gracefully instead of cascading.
Make architectural constraints and opportunities clear to Product in roadmap terms, so that technical investment and product ambition get planned together instead of traded off late.
Write clear, opinionated design documents, architecture narratives, and decision records that let teams across the group make aligned decisions independently.
Grow Principal and Staff Engineers across Core DevOps, raise the bar on design rigor and technical writing, and contribute to the technical hiring bar for senior individual contributors.
Participate in the Incident Management on-call rotation to help meet availability goals for GitLab.com, and complete Interview Training to participate in hiring as a technical interviewer or panel member.
What You'll Bring
10+ years of software engineering experience, including 4+ years in a Staff, Principal, or equivalent senior technical leadership role.
Deep expertise in AI and ML systems, including large language models, agentic frameworks, and autonomous workflow design at production scale.
Proven track record of leading hands-on technical experimentation, including defining evaluation frameworks, running benchmarks, and translating findings into scalable architecture decisions.
Strong background in scalable, multi-tenant distributed systems, including service decomposition, fault tolerance, observability, and operational resilience.
Experience designing and implementing human-in-the-loop controls, safety guardrails, and responsible AI practices for production systems.
Experience mentoring senior engineers and influencing technical direction across multiple teams or divisions without direct authority.
Ability to work effectively in a fully remote, globally distributed organization with excellent written and asynchronous communication skills.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$250,000
—
$349,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions.
We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels.
To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success.
Reporting to the Sr Manager, Customer Support
Key Duties and Responsibilities
Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application.
Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities.
Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation.
Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers.
Effectively use and search the knowledge base, consistently contributing new or updated superior quality content.
Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content.
Works to frequently exceed established service delivery guidelines and key performance indicators.
Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes.
Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system.
Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need.
Skills and Qualifications:
Understand the business processes and practices within a long-term care or medical facility.
Formalized approach to problem-solving, certification in RCA an asset .
Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences.
Energized and motivated by a fast paced, dynamic, high demand working environment.
Demonstrated ability to multi-task, prioritize, and manage customer expectations.
Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them.
A patient and active listener who is detail-oriented.
High level of customer focus and empathy.
Prior experience using the PointClickCare application is required.
Required Experience
Experience using/supporting PointClickCare
1-2 years practical experience supporting and trouble-shooting web-based software applications
Experience using diagnostic tools to help resolve customer issues
Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities
Bachelors Degree or post-secondary schooling is preferred
#Remote
#MG-LI1
#Canada
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is
$65000- $72,000
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime Eligible
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions.
We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels.
To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success.
Reporting to the Sr Manager, Customer Support
Key Duties and Responsibilities
Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application.
Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities.
Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation.
Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers.
Effectively use and search the knowledge base, consistently contributing new or updated superior quality content.
Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content.
Works to frequently exceed established service delivery guidelines and key performance indicators.
Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes.
Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system.
Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need.
Skills and Qualifications:
Understand the business processes and practices within a long-term care or medical facility.
Formalized approach to problem-solving, certification in RCA an asset .
Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences.
Energized and motivated by a fast paced, dynamic, high demand working environment.
Demonstrated ability to multi-task, prioritize, and manage customer expectations.
Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them.
A patient and active listener who is detail-oriented.
High level of customer focus and empathy.
Prior experience using the PointClickCare application is required.
Required Experience
Experience using/supporting PointClickCare
1-2 years practical experience supporting and trouble-shooting web-based software applications
Experience using diagnostic tools to help resolve customer issues
Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities
Bachelors Degree or post-secondary schooling is preferred
#Remote
#MG-LI1
#US
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is
$65000- $72,000
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime Eligible
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role and its impact
As our Data Science Manager, you will look after a small team of 3 Data Scientists within Marketing Data Science, and you will stay close to the data yourself. You will be the people manager for data scientists based in Australia, the UK and South Africa, while personally owning marketing measurement for North America, including campaign and event measurement, churn analysis and funnel effectiveness.
Your work shapes how quickly and how confidently marketing decisions get made at Xero. You will bring AI-driven insight generation and agentic analytics into everyday delivery, so the pod spends less time assembling reports and more time on the questions that move the business. You will also set the operating rhythm that helps a team spread across timezones prioritise well, share the load and keep delivery sustainable, and you will present complex analysis simply so that insight turns into decisions people act on.
The team and how they connect
Marketing Data Science helps Xero deliver digital, customer and marketing outcomes through insight that is increasingly AI-augmented. The wider team sits across Australia, New Zealand, the UK, South Africa and North America, so async ways of working, shared documentation and rotating meeting times are part of everyday life. You will work alongside other Data Science leads and partner closely with regional marketing teams, who rely on the pod as a thinking partner rather than a reporting service.
Initially, you will focus on
➤ Working across SQL, Python, BigQuery, Google Analytics, Mixpanel and GTM, with dashboards and visualisation tools that people genuinely use.
➤ Campaign and event measurement for North America, so marketing teams can see what is working and where to invest next.
➤ Churn analysis and funnel effectiveness work that shapes acquisition, retention, engagement and personalisation.
➤ Embedding AI-driven insight generation and agentic analytics into the pod's day to day delivery, reducing time to insight across regions.
Where and how you can work
This role is based in Vancouver, where our office is set up for collaboration, focus work and connection, with meeting rooms, quiet spaces and desks ready whenever you drop in. We work flexibly and take a hybrid approach, and Boost Days are our weekly in-office days with catered meals and activities that support local small businesses.
Here are some of the things we are looking for
➤ You will bring practical marketing measurement experience across campaigns, events, churn and funnel effectiveness, and you will Go Further by turning findings into recommendations people can act on.
➤ Working knowledge of SQL, solid Python, and a strong foundation in statistics, experimentation and causal thinking, with familiarity with Google Analytics, Mixpanel and BigQuery, form part of your everyday toolkit.
➤ You will Go Fast by using AI-driven and agentic analytics to cut the time it takes to get from question to insight.
➤ Coaching people you rarely share a timezone with comes naturally to you, and you will Go Together by creating rhythms that keep everyone connected and supported.
➤ Your communication flexes easily between technical and non-technical audiences, and between local and global ones.
➤ Comfort with ambiguity and loose direction will help you Go Bold, shaping what the team looks at next rather than waiting for the brief.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is $140,000 - $190,000 CAD.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Americas Remote
Hi, I'm Paul, VP of Engineering at
Customer.io
. We're looking for a staff product engineer — not a generalist who happens to touch frontend and backend, but someone who thinks like a product owner and ships like an engineer.
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, and AI help us ship fast and scale with confidence.
What We Value
End-to-end ownership
You take on the problems nobody's claimed — the ones that span squads with no obvious owner — and carry them from a fuzzy first conversation to what's actually live. If it touches the customer, it's yours to chase down.
Comfort in ambiguity
Half-formed problems and conflicting signals are your starting material, not a blocker. You define the problem before you solve it, form a point of view on what's worth building, and move without waiting for someone else to de-risk the call.
Customer-first, always
You think from the customer's problem backward, not the codebase forward. Every technical call traces back to what it does for the person on the other end of the message — and you can explain that connection to people who don't write code. Given the choice, you ship the thing that changes their experience, not the thing that's merely elegant.
A healthy skepticism for "the way things are done"
You retire practices that have outlived their usefulness, including ones you helped build. Best practices matter — but never more than forward motion.
Force multiplication
Shipping your part isn't the bar. You bring in the right people before a problem becomes theirs to clean up, and you leave enough behind — docs, patterns, delegation — that the team keeps moving without you in the room.
What You'll Do
Own important, ambiguous problems from initial framing through launch and iteration. Set direction, align partners, and stay accountable for the result.
Partner with product, design, and data to shape priorities, scope the work, and define how success will be measured.
Lead technical decisions across the stack, including architecture, performance, reliability, and maintainability.
Lead work across teams and systems. Build alignment, resolve technical disagreements, and keep complex initiatives moving.
Improve engineering practices through mentorship, reusable patterns, and clear technical guidance.
Use AI throughout your engineering work, with sound judgment about where it helps, where it falls short, and how its output should be reviewed. Help the team improve by testing new workflows, sharing what works, and identifying useful opportunities for automation.
Participate in an on-call rotation as required, supporting the systems the team builds.
What we're looking for
A track record of leading complex work across teams or systems and delivering meaningful customer, business, or engineering outcomes.
Strong backend engineering experience, with the ability to work across the stack and lead end-to-end technical decisions.
Strong product and technical judgment, especially when the problem or path forward is unclear.
The ability to influence experienced peers and align teams without formal authority.
Experience using metrics, experimentation, and observability to guide decisions and improve production systems.
Regular, hands-on use of AI across the software development lifecycle, with the judgment to adapt as tools change while remaining accountable for quality, security, and outcomes. Experience improving how a broader team uses AI is a strong plus.
Compensation & Benefits
We believe in transparency. Starting salary for this role is $200,000 - $280,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. This role also carries a 10% annual bonus target. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application
- We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins)
- Let's chat about what you're looking for and how we work.
Hiring Manager Interview (60 mins)
- Talk with one of our hiring managers about your working style and a product you've owned end-to-end, plus a short AI-assisted coding exercise.
System Design Interview (60 mins)
- A collaborative conversation that moves between product tradeoffs and system design — how you'd scope something ambiguous and how you'd build it.
Take-Home Assignment
- Complete a short, realistic task similar to what you'd work on here.
Assignment Review Call (60 mins)
- Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
What You’ll Be Doing
Lead a team of Legal Response agents day-to-day: assign and triage incoming
law enforcement
requests, monitor SLA and quality performance, and step in on complex or time-sensitive cases.
Coach and develop team members, conduct regular 1:1s, and flag performance or capacity issues to your Manager.
Act as first-line escalation point for law enforcement requests and internal stakeholder queries (Legal, Compliance, Risk, Customer
Service
), resolving what you can and escalating what you can't with clear context.
Maintain and enforce SOPs for handling law enforcement and regulatory requests; surface process gaps or inefficiencies to your Manager with a recommended fix.
Own team-level metrics and reporting: SLA adherence, backlog aging, error rate, and volume trends — using the team's data and reporting tools directly.
Serve as subject matter expert on law enforcement request handling for your team and adjacent functions.
Maintain working knowledge of company products sufficient to communicate credibly with external stakeholders (law enforcement, legal representatives).
Support your Manager on process improvements, projects, and cross-team initiatives as needed.
Day-to-Day Responsibilities
Ensuring daily operations run smoothly; escalate incidents to your Manager and relevant stakeholders in a timely manner.
Monitor SLA, backlog, and error-rate KPIs; identify trends and quality issues before they become escalations.
Conduct weekly/monthly performance reviews with team members, distinct from informal 1:1s.
Coordinate with L&D on training and re-training needs identified through performance monitoring.
Lead or contribute to process improvement projects and workshops.
Plan team shift schedules to maintain 24x7 coverage, and manage shrinkage against plan.
Participate in recruitment activities (
screening
, interviewing) for the team.
What We Look For In You
A degree in law, compliance, or a related field, or equivalent experience demonstrating critical thinking.
Prior experience leading or supervising a team, comfortable holding others accountable.
Comfortable working with data: reading SLA/volume/error dashboards and using them to make day-to-day team decisions, not just reporting numbers upward.
Strong written and verbal communication; detail-oriented, especially under time pressure.
Able to work independently and as part of a team.
Comfortable working in a fast-paced, dynamic environment with changing priorities.
Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
Solutions mindset: passionate to find the right solution and resolve the issue.
Excellent time management: ability to multi-task to solve issues while managing time.
Quick learner: ability to ramp up quickly and act on feedback constructively.
Willing to work on a rotational shift to support 24x7 operations.
Willing to work in Tun Razak Exchange (walking distance from MRT TRX).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: São Paulo, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.
What You’ll Do
Plan, coordinate, and execute technical support activities for database users and infrastructure
Provide database support remotely and on-site as required
Register, analyze, diagnose, prioritize, and resolve database-related requests
Provide users with clear technical guidance and issue-resolution updates
Troubleshoot database incidents and escalate complex or high-impact issues appropriately
Support database implementations, migrations, and technology-transfer activities
Perform preventive and corrective maintenance to ensure database reliability
Monitor database performance, capacity, availability, and overall health
Identify potential issues and take corrective action before they affect system availability
Administer and configure database management systems according to established security standards
Support backup, storage, recovery, and business-continuity processes
Follow defined service-level agreements for response times, escalation, and downtime notifications
Maintain accurate technical documentation, procedures, and operational records
Collaborate with infrastructure, application, security, and support teams
Contribute to the long-term stability and sustainability of the database environment
What You Bring
Experience administering databases across production, testing, and development environments
Hands-on knowledge of SQL Server and Oracle
Experience administering and configuring backup and storage solutions
Understanding of database security requirements and access controls
Knowledge of backup and recovery strategies
Experience monitoring database performance, capacity, and availability
Ability to troubleshoot database incidents and support technical migrations
Ability to prioritize and reclassify database support tasks based on urgency and business impact
Strong analytical, critical-thinking, and problem-solving skills
Clear communication and effective collaboration skills
Proactive approach and strong sense of ownership
Bachelor’s degree in Information Technology or a related field
Nice to have
Experience with MySQL, PostgreSQL, or MongoDB
Experience working in cloud environments, preferably AWS
Knowledge of Shell, PowerShell, or Unix scripting
SQL Server or Oracle certifications
English or Spanish language proficiency
Experience using AI-powered tools to support technical work, troubleshooting, or productivity
English level
Upper-Intermediate
Work Type:
Hybrid, with on-site attendance twice per week
Location
: Sao Paulo, Brazil
Work Schedule:
10:00 a.m. to 10:00 p.m.
Shift Rotation:
12x36 — 12 hours worked followed by 36 hours off
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Figma Research team is hiring an experienced researcher for our Rapid Research program. We're product builders who bring research expertise to the team, working closely with designers, product managers, and engineers to clarify problems, test ideas, and recommend what to change—often in one- to two-week sprints.
You'll rotate across product areas, ramp up quickly, and build relationships as you go, energized by unfamiliar products and ambiguous problems and ready to take initiative rather than wait for a fully scoped brief. You bring strong opinions about what makes a great experience, grounded in the needs of the people using it, spot connections across product areas, and combine deep qualitative and quantitative research expertise with a flexible, resourceful approach to moving quickly without sacrificing rigor. Beyond individual studies, you bring a clear point of view on what to build or change, tailor your communication to your audience, and are willing to challenge assumptions and say the hard thing with care—asking for help when you need it and offering it when others do.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Scope and run focused research in quick sprints, using sound methods to answer the questions most likely to change a product decision
Turn findings into specific recommendations a designer or PM can act on, working through tradeoffs and helping the team put them into practice
Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data, not just reporting insights
Rotate across product areas and teams as needed, building credibility and relationships quickly without being embedded long-term
Contribute beyond research studies by using our products, joining design reviews, and helping teams recognize when they have enough information to act
Bring clarity to ambiguous problems, challenge assumptions, and adjust the scope or approach as you learn
Experiment with tools, templates, and workflows to make research faster and sharper
We'd love to hear from you if you have:
7+ years of experience in research at high-growth product organizations, UX/design agencies, or strategic consultancies focused on digital experiences
Proficiency in mixed methods research, including qualitative approaches such as interviews and quantitative approaches such as surveys and data analysis
Strong product judgment, with examples of specific recommendations you made and how they shaped the product, backed by strong communication and storytelling skills with a track record of securing executive buy-in
Experience ramping up quickly on new projects and delivering clear recommendations in one- to two-week research sprints, turning ambiguous problems into clear questions and a practical path forward
A scrappy, flexible approach, adapting to changing priorities and tight timelines while maintaining sound research methods, including active use of AI tools to improve speed, quality, or scale
While it's not required, it's an added plus if you also have:
Proficiency in designing and prototyping, ideally within the Figma suite of tools
Familiarity with researching design tools, developer tools, creative software, or other products people use to build things
A background in product design, product management, or engineering
Ability to combine product analytics with qualitative research to inform recommendations
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$250,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
In this role, you’ll join as a Software Engineer on the ‘BrandX’ team, which is part of the wider ‘Order Engineering’ group.
BrandX (Brand Experience) builds the tools restaurant brands and Olo's internal teams use to run their business on Olo. We own the Dashboard that brand operators log into every day, the internal Admin application, and the billing and invoicing systems that turn platform usage into invoices. We also own how brands sign in and manage their users, including SSO and two-factor authentication, and we are building Olo AI Assist, a natural-language assistant inside the Dashboard.
The team is seven engineers spread across the US and Europe, and you'd be our first hire in Northern Ireland. Because the team sits between brands, Finance, and the rest of Order Engineering, the work is varied. One week you might be shipping a new Dashboard settings page, the next you're tracing a billing discrepancy across our finance integrations or teaching Olo AI Assist a new skill so a brand can update hours across hundreds of stores just by asking. You'll pair with senior engineers, review and ship code most days, and use Claude Code as a normal part of how you work.
How you’ll make an impact
Learn the BrandX domain and technology stack, and get to know the brands, Finance partners, and Order Engineering teams we work with.
Own small-to-medium features end to end, from understanding the requirement to shipping it, with senior engineers available when you need them.
Write code that meets our standards, and participate in code reviews as both author and reviewer.
Build reliable and maintainable software, with test coverage that matches the risk of the change.
Contribute to the team’s delivery pipeline, including test coverage, CI, and deployment practices.
Use Claude Code and GitHub Copilot as your default way of building, and help the team push what these tools can do.
Troubleshoot and debug production issues, learning how our systems fit together along the way.
Participate in team ceremonies such as daily stand-ups and retrospectives, sharing updates and feedback.
Take part in learning activities, including game days and training sessions, to build familiarity with Olo’s tools and processes.
Join the on-call rotation, with responsibilities that grow as you learn the team’s systems.
What will set you up for success
Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
1 to 3 years of professional software engineering experience, or a strong portfolio of shipped projects.
Working knowledge of C# and .NET, and comfort reading code you didn't write.
Some experience building web UIs. We use React and TypeScript, but any modern framework is a fine starting point.
Comfortable with SQL and relational data. A lot of our work is understanding how data moves between systems.
You understand the difference between unit, integration, and end-to-end tests and when each one earns its place.
AI coding agents are your default way of working. You use tools like Claude Code daily, you can explain the fundamentals underneath what they generate, and you're excited about a team that expects you to push them further.
You ask questions early, write things down, and are comfortable working with colleagues in other time zones.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Applicant Privacy Notice (United Kingdom)
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic is working on frontier AI systems that handle sensitive information at enormous scale. How we protect that data, and how we build privacy into our systems rather than bolting it on afterward, is central to our mission of building AI that is safe and beneficial.
We’re looking for an experienced Incident Response Manager to own and evolve incident management within the privacy team. This is a senior-level specialization on the Technical Program Manager ladder, focused on how we detect, respond to, and learn from privacy incidents. These incidents involve personal data subject to GDPR, CCPA, HIPAA and similar laws, and to the contractual commitments Anthropic makes to its customers.
You’ll be the driving force behind maturing and scaling our incident response lifecycle, from detection and triage through containment, remediation, and post-incident review. Critically, some of the highest-impact work in this role happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working cross-functionally across engineering, security, infrastructure, and product teams to ensure that broad fixes and systemic improvements are actually implemented. You will partner closely with Privacy Legal on notifiability and communications, and with the Privacy Program team on executive and board reporting; this role owns the engineering-side programme, its metrics and its follow-through.
You won’t just manage incidents: you’ll make sure we get meaningfully better after each one.
Key responsibilities
Own the end-to-end privacy incident management program: detection workflows, response processes, escalation paths, communication standards, and remediation tracking.
Serve as incident commander for privacy incidents, driving clear coordination across executive, engineering, security, legal, and other appropriate stakeholders.
Establish and run incident commander rotations within privacy, ensuring clear ownership and effective coordination during incidents of varying severity.
Drive post-incident accountability by defining how action items are captured, assigned, tracked, and completed across teams, ensuring follow-through on both tactical fixes and strategic improvements.
Gather, analyze, and report on incident trends and patterns to surface systemic risks, recurring root causes, and areas where the organization is most vulnerable.
Translate trend analysis into actionable cross-functional initiatives: partner with engineering, infrastructure, security, and product teams to prioritize and implement broad fixes and preventive improvements that address root causes rather than symptoms.
Lead incident review forums (post-mortems, retrospectives) and ensure learnings are captured, socialized, and acted upon across the organization.
Partner with Privacy Legal on breach and notifiability assessments against regulatory timelines, coordinate customer and regulator communications when required, and keep privileged and non-privileged records appropriately separated.
Develop and maintain privacy incident response documentation, playbooks, runbooks, and training materials; keep them current as our products, data flows and obligations evolve.
Partner with detection engineering to improve alert fidelity, reduce noise, and shorten time-to-detection for privacy events.
Define, develop, and track incident management KPIs and report regularly to leadership.
Support broad cross-functional training and initiatives to uplevel privacy awareness across the company (e.g. Tabletop exercises, training, talks).
Minimum qualifications
Have led or built incident response programs at a technology company, ideally in a high-growth or security-intensive environment.
Have a demonstrated track record of turning incident data into organizational improvements: not just writing post-mortems, but driving the cross-functional work to implement systemic fixes.
Are comfortable participating in on-call responsibilities and leading incident response during high-severity privacy events, including off-hours.
Have experience building and scaling operational processes from the ground up in environments where structure didn’t previously exist.
Excel at driving accountability and follow-through across multiple teams without direct authority—you know how to influence, track, and close the loop.
Have strong analytical skills and experience with incident trend analysis, metrics reporting, and data-driven prioritization.
Are highly organized with a knack for bringing structure to ambiguous, fast-moving situations.
Have excellent communication skills, especially under pressure and when coordinating across technical and non-technical stakeholders, including executive leadership.
Thrive in fast-paced environments where priorities shift and you’re often working with incomplete information.
Preferred qualifications
Have 7+ years of experience in technical program management, incident management, or security/privacy operations, with significant time spent in an incident response context.
Are familiar with privacy regulation and breach-notification obligations (GDPR, CCPA, HIPAA or similar) and comfortable working with legal counsel under privilege, or have a legal background.
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Open to hiring remote — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
Runway is hiring a Detection & Response Engineer to own how we find and stop attacks against our infrastructure, our research environment and our products.
Securing a company that trains and serves frontier video models is a different problem from securing a typical SaaS product. The environment includes research compute, large training datasets, a fast-moving build pipeline and engineers who work inside AI-assisted tooling every day. Each of those changes what an attack looks like and what you need to see to catch it.
You'll join the Security team and build our detection and response program the way an engineer would: detections as code, response as automation, evidence as something you can query. This is a role with real ownership: you'll own the detection program end to end, from what we log to how quickly we close an incident. You'll report to the head of security, partner with engineers across platform and research, and shape how this function grows from here.
WHAT YOU'LL DO
- Own detection and response end to end: what we log, what we alert on, how we triage and how we recover
- Write and tune detections as code across multiple cloud environments, Kubernetes, identity systems, endpoints and SaaS, and measure them on coverage and precision rather than alert volume
- Lead incident response from the first alert through containment and forensics, then write the post-incident review people actually read
- Build automation that takes toil out of triage, including enrichment, correlation, containment actions and evidence collection, and use LLM-based tooling where it holds up under audit
- Monitor AI agents and developer tooling operating inside our environment, and turn that into concrete telemetry and controls
- Partner with platform and research engineers so new systems ship with logging and response playbooks in place on day one
- Run threat hunts and tabletop exercises against the parts of the environment that worry you most, and fix what you find
- Turn incident and detection metrics into evidence for SOC 2, ISO 27001 and enterprise customer security reviews, working with our GRC team
- Participate in an on-call rotation for security incidents
WHAT YOU'LL NEED
- Hands-on incident response experience: you've triaged live alerts, led investigations and written up what happened afterward
- Experience building and tuning detections in a modern SIEM, ideally managed as code
- Working knowledge of how attackers move through cloud and Kubernetes environments (IAM abuse, container escape, credential theft, supply chain compromise) and what that leaves behind in logs
- Comfort writing Python, Typescript, Rust or another language to automate response work and connect security tools
- Familiarity with at least one major cloud platform and with Kubernetes at the level of audit logs, RBAC and workload identity
- Clear writing. Incident timelines, detection documentation and updates to leadership are all part of the job
- Judgment about what to alert on, what to automate and when to wake someone up
EVEN BETTER IF YOU HAVE
- Experience monitoring GPU or HPC-style infrastructure, or research environments with large datasets
- Experience building detections or guardrails for AI agents, LLM tooling or MCP servers
- Cloud forensics experience: disk and memory acquisition, cloud audit trail reconstruction, chain of custody
- Published open source detection content
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
About the Role
Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies.
We're looking for a senior software engineer to join our Orchestration team, which owns the control plane layer of the dbt platform — the scheduler, execution harness, and results processing.
You'll own the design and delivery of features end to end, working across high-throughput APIs and data models to make them faster, more reliable, and more capable. You'll write and review designs, raise the quality bar in code review, use the latest AI tools, and collaborate closely with product and QE to deliver work that scales.
Technologies You'll Use
Python, Rust, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog
What You'll Do
Design and implement features and performance improvements across the Orchestration team's services — the scheduler, execution harness, and results processing
Develop, maintain, and test high-quality, maintainable code, and optimize critical paths for performance
Write technical designs for feature-level work, actively seek feedback, and clearly explain the trade-offs of your decisions
Participate in and review technical designs and pull requests, providing constructive feedback to the team
Improve test coverage with comprehensive unit tests and refactor code to drive down tech debt
Troubleshoot and debug production issues, and follow up on incidents with post-mortems and mitigation plans
Break features into tasks, structure and execute your own project plans, and contribute to sprint and feature planning
Collaborate with product managers, QE, customer support, and peers to deliver the best product with high quality, performance, and scalability
Participate periodically in the on-call rotation, and be mindful of security throughout your work
Use AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans
Skills We're Looking For
5+ years of experience in the software industry with a passion for solving complex software engineering problems, including designing and building backend services and reusable components from the ground up
Experience working with distributed systems and cloud computing concepts
Demonstrated ability to write well-structured, performant, and well-tested code
Ability to independently lead feature-level software and design work that satisfies project requirements, and to clearly explain design trade-offs
Can identify design flaws in existing systems and propose improvements
Experience with code reviews, design, troubleshooting, and testing
Proficiency in a modern backend or systems language such as Python, Java, C++, or C#
Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
Experience with continuous integration tooling such as BuildKite, and familiarity with observability tools like Datadog or Grafana is a plus
Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to research, author, review, and synthesize SDLC artifacts
Bonus Skills
Experience in data processing (ETL, ELT) and/or cloud-based data platforms
Experience building or working with metadata, catalog, lineage, or discovery/search systems
Experience with GraphQL APIs and high-throughput, multi-tenant data services
Familiarity with the analytics engineering workflow and the dbt ecosystem
#LIHYBRID
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$174,915
—
$209,906 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
About the Role
Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies.
We're looking for a senior software engineer to join our Orchestration team, which owns the control plane layer of the dbt platform — the scheduler, execution harness, and results processing.
You'll own the design and delivery of features end to end, working across high-throughput APIs and data models to make them faster, more reliable, and more capable. You'll write and review designs, raise the quality bar in code review, use the latest AI tools, and collaborate closely with product and QE to deliver work that scales.
Technologies You'll Use
Python, Rust, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog
What You'll Do
Design and implement features and performance improvements across the Orchestration team's services — the scheduler, execution harness, and results processing
Develop, maintain, and test high-quality, maintainable code, and optimize critical paths for performance
Write technical designs for feature-level work, actively seek feedback, and clearly explain the trade-offs of your decisions
Participate in and review technical designs and pull requests, providing constructive feedback to the team
Improve test coverage with comprehensive unit tests and refactor code to drive down tech debt
Troubleshoot and debug production issues, and follow up on incidents with post-mortems and mitigation plans
Break features into tasks, structure and execute your own project plans, and contribute to sprint and feature planning
Collaborate with product managers, QE, customer support, and peers to deliver the best product with high quality, performance, and scalability
Participate periodically in the on-call rotation, and be mindful of security throughout your work
Use AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans
Skills We're Looking For
5+ years of experience in the software industry with a passion for solving complex software engineering problems, including designing and building backend services and reusable components from the ground up
Experience working with distributed systems and cloud computing concepts
Demonstrated ability to write well-structured, performant, and well-tested code
Ability to independently lead feature-level software and design work that satisfies project requirements, and to clearly explain design trade-offs
Can identify design flaws in existing systems and propose improvements
Experience with code reviews, design, troubleshooting, and testing
Proficiency in a modern backend or systems language such as Python, Java, C++, or C#
Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
Experience with continuous integration tooling such as BuildKite, and familiarity with observability tools like Datadog or Grafana is a plus
Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to research, author, review, and synthesize SDLC artifacts
Bonus Skills
Experience in data processing (ETL, ELT) and/or cloud-based data platforms
Experience building or working with metadata, catalog, lineage, or discovery/search systems
Experience with GraphQL APIs and high-throughput, multi-tenant data services
Familiarity with the analytics engineering workflow and the dbt ecosystem
#LIHYBRID
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Ontario Pay Range
$163,920
—
$196,712 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
ГибридDublin, Ireland
ГибридseniorParis
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УдалённоRemote, Canada; Remote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоseniorRemote, Canada
УдалённоseniorRemote, USA
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San Francisco, CA • New York, NY • United States
УдалённоYou ask questions early, write things down, and are comfortable working with colleagues in other time zones
География найма не уточнена
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S