Location: White Plains, New York
Director of Finance, Financial Planning & Analysis (FP&A)
Position Overview
The Director of Finance, FP&A is a revenue-focused finance leader responsible for forecasting, modeling, and analyzing revenue performance across products, customers, and go-to-market motions. This role requires payments industry experience and the ability to translate revenue and customer economics into clear business insights. The Director will serve as a trusted partner to senior leaders, support key business decisions, and manage a Senior-level analyst.
Primary Responsibilities
Planning, Budgeting & Forecasting
Lead revenue planning, budgeting and forecasting across all products and go-to-market motions.
Build revenue models using current trends, KPIs, and operating metrics to forecast future performance.
Partner with Sales and leadership to translate budget assumptions into revenue targets, sales capacity needs, and achievable growth expectations.
Analysis & Performance Management
Analyze revenue and volume performance versus forecast, budget, and prior year across channels and products.
Track revenue KPIs and explain key variances, trends, and business impact.
Own revenue bridge analysis across new business, attrition, pricing, volume, product mix, and customer changes.
Support ad hoc analysis of customer profitability, product economics, pricing, volume, take rate, and transaction trends.
Compare economics across products, customers, segments, and go-to-market channels.
Executive, Board & Lender Reporting
Prepare revenue materials for executive, Board, investor, and lender presentations.
Own revenue reporting for the Monthly Operating Review, ensuring a clear financial narrative supported by metrics and business context.
Business Partnership & Process Improvement
Serve as a trusted finance partner for product, pricing, go-to-market, and revenue decisions.
Partner with Sales and Revenue Intelligence to assess pipeline quality, conversion trends, timing risk, forecast risk, and revenue achievability.
Improve forecast accuracy by tracking variances, identifying root causes, and refining revenue assumptions.
Improve FP&A processes by reducing manual effort, increasing accuracy, and standardizing recurring reporting.
Partner with Enterprise Data and BI to improve data quality, reporting infrastructure, and forecasting capabilities.
Leadership & Team Development
Manage and develop a Senior-level analyst with clear ownership, consistent deliverables, and strong analytical standards.
Foster an analytical culture focused on partnership, accountability, continuous improvement, and value creation.
Minimum Qualifications
8+ years of FP&A, revenue finance, strategic finance, or related experience.
Payments industry experience required, including payment revenue models, pricing, transaction volume, take rate, and customer/product profitability.
Proven ability to operate as a self-starter in a hands-on, fast-paced environment.
Advanced financial modeling and analytical skills, with strong Excel proficiency.
Strong executive communication skills, with experience presenting insights to senior leadership.
Ability to manage multiple priorities and partner effectively across functions.
Experience managing or mentoring analysts preferred.
Working knowledge of U.S. GAAP and revenue recognition concepts.
NetSuite, NSPB, Salesforce, BI, or similar systems experience preferred.
Bachelor’s degree in Finance, Accounting, Economics, or related field required.
Compensation & Benefits
$160,000 – $210,000 annual total compensation (commensurate with experience)
Competitive Medical Health Plans, Low, Mid, High.
Employer Paid Low Medical Plan for Employee & Dependents (HSA Eligible)
Employer Paid Dental & Vision for Employee
Employer Paid Life Insurance for Employee
Employer Paid Long-term Disability
for Employee
Employer Paid Hospital Confinement for Employee ~ (If enrolled in Medical)
+ Voluntary Supplemental Insurance Coverage Options
20 days PTO &
7 Sick Days Annually
10 Fixed Paid Holidays Off Annually
401(k) Matching up to 3%
About Us
Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually.
View our CCPA disclosure notice here
Location: London, United Kingdom
Role: VP Operations
Reports to: CEO / Founder
Working model: On-site, London
Working Hours 9am-6pm
Role snapshot
Mission: turn OneDome’s acquisition-led strategy into predictable, high-quality execution across platform, operations and partners.
Primary focus: operating-model design (post-acquisition), completion certainty, and operational efficiency in a regulated environment.
You are the ‘programme manager on steroids’: you hold the whole machine in your head, zoom in/out fast, and relentlessly drive delivery.
Key partners: CEO, Chief of Staff, Product/Tech/Data leaders, Commercial/Partnerships, Risk/Compliance, and heads of acquired businesses.
Success is measured in completions, time-to-complete, cost-to-serve, partner performance, and operational risk outcomes—not activity.
The opportunity
This is a pivotal hire - OneDome has scaled quickly through acquisition and now needs a VP of Operations who can industrialise execution: remove duplicated legacy ways of working, create clarity of ownership, and build an operating cadence that makes performance repeatable.
Key responsibilities
Build and run the operating model: forums, governance, decision rights, OKRs/KPIs and cross-functional rituals that connect strategy to day-to-day delivery.
Lead post-acquisition integration: align processes, tooling, handoffs and incentives across acquired entities and the ‘mothership’ while protecting business continuity.
Own end-to-end completion performance: reduce friction and time-to-complete across mortgage, conveyancing and ancillary services; improve customer certainty and unit economics.
Drive partner operations at scale: set standards, SLAs and performance management across lenders, brokers, conveyancers, surveyors and other third parties.
Partner with Product/Tech/Data to prioritise automation and workflow tooling that de-risks operations, increases transparency, and surfaces issues early.
Strengthen operational risk: embed controls and auditability into operational processes, working closely with specialist risk/compliance functions to protect brand trust.
Build a high-performing operations organisation: structure teams, hire/coach leaders, create playbooks, and establish a culture of pace, detail and accountability.
Create a continuous improvement engine: instrument processes, diagnose failure points with data, and run systematic improvement cycles.
What success looks like
First
90 days
Complete a diagnostic of the current operating model, integration backlog, operational metrics and partner performance.
Agree a clear 100-day plan with the CEO/Chief of Staff: integration priorities, quick wins, and the next operating cadence.
Implement a visible governance rhythm (weekly/bi-weekly) with clean OKRs/KPIs and owners; remove ambiguity on decision rights.
Deliver early improvements in at least one high-friction area of the completion journey to build momentum.
12 months
A repeatable integration playbook that reduces time-to-integrate and avoids ‘legacy sprawl’.
Material improvement in completion rate and time-to-completion, with clear attribution to operational changes.
A stable, scalable operating cadence with reliable forecasting of delivery, partner performance and operational risk hotspots.
An operations team with strong middle leadership and clear accountability across the group.
Person specification
Essential experience
3-5 years of demonstrable operations leadership (COO/VP Ops/Head of Operations) in a fintech start-up/scale-up; marketplace and regulated delivery experience strongly valued.
Proven post-acquisition integration leadership: simplifying multi-entity operating models, harmonising processes and improving execution metrics.
Deep experience running multi-party delivery models reliant on external partners, with rigorous performance management.
Strong data fluency: uses funnel, operational and financial metrics to prioritise work, diagnose issues and make trade-offs.
Demonstrated ability to build cadence, accountability and pace in fast-moving, ambiguous scale-up environments.
Desirable
Formal programme delivery training (e.g., PRINCE2 / MSP / PgMP) or equivalent ‘battle-tested’ experience.
Experience in FCA-influenced or similarly regulated environments; comfort embedding controls without slowing the business to a crawl.
Exposure to mortgage, conveyancing, insurance, or other high-stakes customer journeys.
Behaviours and motivations
Structured and detail-obsessed: enjoys making messy, inherited processes clean and scalable.
High ownership, low ego: will get into the weeds, fix problems, then systematise and delegate.
Fast, clear thinker: can hold complexity and still communicate simply to drive decisions.
Bias for action with sound judgement: knows when to move fast and when to slow down for risk and reputation.
Location and package
UK-based (London preferred)
Competitive base + bonus + meaningful equity/LTI, aligned to long-term value creation
Why join
OneDome
Own the operating model of a completion-led platform where operational performance directly drives revenue, profitability and trust.
Work directly with the CEO and Chief of Staff on the highest-impact priorities (integration, execution, and scaling).
Build a career-defining track record in an acquisition-rich, regulated scale-up environment.
Meaningful upside through equity/LTI tied to the value created by better completion, efficiency and execution
About OneDome
OneDome is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and pro-tecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer
Service reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month, positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Salary: £120,000 – £130,000 / year
Location: Netherlands
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for a Senior Android Engineer or Tech Lead who thinks like a product builder — someone who cares deeply about the "why" behind what they're building, not just the tickets in the backlog.
You'll be embedded in a cross-functional domain team (Backend, Mobile, ML/AI, QA, Design, and Product) and own the end-to-end development of features that genuinely matter: company accounts and cash flows, banking transactions, card issuance and management, and AI-enabled accounting. You'll help shape architecture decisions, raise the bar on engineering quality, and mentor the engineers around you.
If you're energized by working at the intersection of great mobile engineering and real product impact — this is the role.
What You’ll Do
Design and build new features for our Android application, used daily by business owners across Europe.
Architect and implement reliable, intuitive solutions for:
Multi-account cash flow management
Banking transactions and payments
Physical and virtual card issuance, activation, and control
AI-powered accounting automation
Build polished, responsive UIs using
Jetpack Compose
.
Take ownership of code quality, performance, and stability — automated testing and thorough code reviews are non-negotiable.
Collaborate closely with Backend, QA, Design, and Product — you'll be shaping solutions end-to-end, not just implementing specs.
Drive technical decisions within your domain, challenge assumptions when needed, and proactively identify opportunities to build better.
Contribute to CI/CD pipelines, tooling, and mobile best practices across the team.
Who You Are
You're pragmatic and have a proven track record of shipping products that matter. You communicate clearly across disciplines and thrive in a cross-functional environment where everyone is solving the same customer problem together.
Your experience includes:
Strong knowledge of
Kotlin
(Java knowledge is a plus) and 5+ years of commercial Android development.
Deep understanding of
OOP
,
SOLID
, and
Clean Architecture
.
Solid experience with presentation layer patterns —
MVI
,
MVVM
, and
MVP
— and the ability to choose the right one for the context.
Hands-on experience with our core stack:
Reactive programming & async:
RxJava
,
Kotlin Coroutines / Flow
Dependency injection:
Dagger 2
,
Hilt
, or
Koin
Networking:
Retrofit
Navigation:
Cicerone
,
Jetpack Navigation Component
Modern UI:
Jetpack Compose
Practical experience with
Firebase
(FCM, Analytics, Crashlytics).
Experience with
Feature-module architecture
in production.
Confidence with
Git / GitLab
, including setting up and maintaining
GitLab CI/CD
.
A builder's mentality — you care about the product, the users, and the outcomes, not just the code.
Clear, concise communication in English across technical and non-technical audiences.
Nice to Have
Background in fintech or experience with financial products — you understand the stakes.
Solid grasp of mobile security best practices (especially critical in our domain).
Experience profiling and optimizing UI performance — reducing overdraw, improving recomposition efficiency in Jetpack Compose, and hitting smooth 60/120fps rendering.
Hands-on work with performance tooling:
Android Profiler
,
Perfetto
,
Baseline Profiles
, or similar.
Published apps on
Google Play
you're proud of.
An active
GitHub
profile with code you're happy to share.
Hands-on experience with
AI agents and LLM tools
(Claude, Cursor, Copilot, etc.) — setting up agent environments, writing prompts, skills, and behavioral rules.
Experience with
AI-powered IDE tools
(Cursor, Windsurf, GitHub Copilot, Claude Code, etc.) — including agent mode, rules files configuration, and integrating AI into the daily development workflow.
Understanding of model
capabilities and limitations
— knowing which model fits which task and how to manage the context window effectively.
Ability to
evaluate and verify AI-generated output
— using automated tests, linters, and critical review to catch hallucinations and errors.
Awareness of
AI security risks
— prompt injection, data leakage, and safe handling of untrusted inputs in agentic workflows.
Recruitment Flow
Talent Partner Interview
First Technical Interview
Mobile System Design Interview
Team Fit Interview (peer interview)
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Romania; Malta; Czech Republic
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
You will play a key role in delivering a world class, 6 star experience to new clients during their early journey with Kraken. As part of a high performing, round the clock team renowned for its commitment to client care and industry leading security, you'll ensure every client feels supported from day one, and that any barriers to their success are proactively removed.
This role offers a fixed term contract, for the duration of 6 months.
THE OPPORTUNITY
- Manage client onboarding and verification, including KYC document review and validation, as well as funding and general inquiries via email and live chat
- Guide existing clients through document resubmission and re-verification during remediation initiatives
- Identify and escalate potential risks or suspicious documentation to the appropriate teams
- Address client questions on application status, account upgrades, and verification requirements with clear, timely communication
- Assist clients with fiat funding and withdrawals, ensuring smooth, compliant transactions
- Communicate relevant marketing initiatives and regional promotions in line with Kraken's guidelines
- Maintain accurate client information and adhere to AML/CTF policies and QA/Risk Management frameworks
- Collaborate cross-functionally, using client and operational feedback to continuously improve onboarding and support workflows
WHAT YOU BRING
- 2+ years of experience in a customer service or business support role where you have proven to be a pro at delivering a 5 star experience. This can be within retail, hospitality, or a customer service center
- You must be willing to work shifts on a 24/7 rotating schedule, including evenings and weekends
- Strong knowledge of and passion for cryptocurrency and the digital asset industry
- Understanding of CSAT drivers, dissatisfaction factors, and NPS metrics
- Quick to grasp new concepts, systems, and process changes, and skilled at explaining complex procedures clearly to clients and internal stakeholders
- Exceptional attention to detail, with strong workflow accuracy and process adherence
- Highly organized, with excellent time management across multiple priorities in a fast paced environment
- Strong interpersonal skills and a deep commitment to data privacy and compliance
- This is a fully remote role requiring English fluency.
NICE TO HAVES
- Experience working on AML (Anti Money Laundering) or KYC (Know Your Customer) processes, such as document verification, risk assessment, or compliance monitoring
- Experience with CRM software such as ZenDesk or Salesforce
- Global Shared Services experience strongly preferred
- Fluency in the following languages: French, Portuguese, Italian, German, Russian, Turkish, Chinese, Korean.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: EMEA - Remote, United States - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About the role
We’re looking for an Experiential Marketing Manager to produce the real-world experiences where traders, creators, partners, and builders meet MetaMask. You’ll lead production, help shape event strategy, and sharpen the creative execution.
What You’ll Do
You’ll join the Experiential & Global Events team within MetaMask’s Creative Studio and report to the Director of Experiential Marketing. We concept, design, and produce the ways people meet MetaMask in real life across global conferences, community events, VIP experiences, co-branded activations, and more. Our calendar runs across the world with priorities across APAC, the US, Europe and LATAM.
You’ll lead production, taking each event from brief to on-site to recap. You’ll work cross-functionally with internal and external teams, rallying people from planning through production and on the ground. Your focus will be experiences for our most active users and co-branded work with brands and creators, alongside community events for the builders who create on MetaMask.
Our formats are expanding to include live trading competitions, viewing events, product launches, and private experiences for VIP traders and creator partners.
How You’ll Do It
Produce events and experiences end to end: venues, run of show, fabrication, AV, F&B, and staffing, working alongside our production agency partners.
Own timelines, workback plans, and budgets for multiple events running in parallel across regions.
Source, negotiate with, and manage agencies, venues, and vendors in APAC, the US, Europe and LATAM.
Run registration and guest management, from guest lists and approvals to VIP access and arrival.
Build programming for events and panels, including formats, session flow, and speaker coordination.
Keep the operational side tight: source-of-truth docs, trackers, internal team staffing, and on-the-ground comms during conference weeks. Build playbooks that make each event easier to run than the last, using AI tools to move faster.
Partner with cross-functional teams across product, marketing, business development and more to turn briefs into event plans with clear audiences, objectives, and success metrics tied to product and business goals.
Help develop and refine concepts with the creative team. Bring a point of view on formats, venues, and cultural trends, and work with designers and copywriters on decks and creative deliverables.
Work with content capture teams so every event produces strong stories and shareable content.
Track post-event results, including attendance, registration data, and social reach and sentiment, and write recaps that show what worked and what to change.
Over time, help source and manage co-hosts and sponsors for our owned franchises.
We’re looking for someone with
5+ years in event production, experiential marketing, or brand activations, ideally in fintech, crypto, consumer tech, esports, or entertainment.
Experience producing large-format or competitive live events, such as tournaments, launches, or live viewing events.
A track record of delivering multi-city or international events on time and on budget.
Experience managing agencies and vendors and negotiating contracts under tight deadlines.
Experience producing premium or invite-only experiences for high-value guests.
Strong initiative. You spot what needs to happen and do it before anyone asks, and you stay steady when the plan changes.
Strategic and creative judgment. You connect an event to a product or business goal, and you bring ideas that sharpen a concept.
A systems mindset. You turn one-off events into repeatable processes.
Clear, confident communication with stakeholders at every level, including senior leadership. Partners, vendors, and colleagues want to work with you again.
Based in the US or EU, and willing to travel internationally up to 20% of the year, typically 1 to 2 weeks per quarter across several markets.
Curiosity about money, markets, and how people trade, save, and spend. Finance experience isn’t required, but interest is.
It’s a bonus to have
Experience in crypto, whether producing events for digital asset audiences or at global conferences such as Token2049, Korea Blockchain Week, EthCC, or Devcon.
Experience sourcing or managing event co-hosts and sponsors.
Relationships with brands, creators, or communities that could become MetaMask partners.
An existing network of production vendors, agencies, and venues across multiple regions.
Familiarity with tools like Notion, Slack, and Luma.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$101,000
—
$141,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking a Vice President Product Manager to join its Independent Advisor Solutions team. This team has launched five 1940 Act registered funds and continues to expand its investment offerings. A core differentiator is iCapital’s partnerships with leading alternative asset managers and top-tier wealth management platforms. This role will collaborate closely with the Portfolio Manager to build and manage an evergreen portfolio that includes direct co-investments, funds, and strategic partnerships. This individual will play a critical role in driving the growth of iCapital’s evergreen registered fund business by overseeing key aspects of fund operations, investor relations, marketing, and distribution strategy.
Responsibilities
Own all aspects of fund operations and business growth, excluding investment decisions and external marketing.
Oversee marketing initiatives for the fund, including creating and maintaining fundraising presentations, portfolio review materials, quarterly investor call content, and other marketing collateral.
Partner closely with the Portfolio Manager on the “business of the fund,” managing distributions, liquidity, and communications with current and prospective investors.
Build and maintain strategic relationships with leading distribution platforms in the wealth management channel.
Coordinate cross-functionally with the Legal, Accounting, Fund Administration, Operations, Investor Relations, Compliance, and Distribution teams to ensure seamless execution across all aspects of the fund.
Oversee recurring reporting for investors and the Board, ensuring accuracy, timeliness, and clarity.
Qualifications
8+ years of relevant professional experience in financial services (i.e. investment management, project management, private investing, investment banking, transaction advisory services, capital markets, and management consulting)
Bachelor’s degree is required; CFA, CAIA, or MBA is a plus
Experience with 1940 Act funds and private markets is a plus
Proven ability to build strong, trusted relationships with internal teams and external clients
Exceptional organizational and time management skills, with the ability to manage multiple priorities effectively
High attention to detail and accuracy in all deliverables
Excellent written and verbal communication skills for clear and persuasive messaging
Professional demeanor with an entrepreneurial mindset and strong sense of ownership
Benefits
The base salary range for this role is $160,000 to $190,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
iCapital is seeking a Vice President Product Manager to join its Independent Advisor Solutions team. This team has launched five 1940 Act registered funds and continues to expand its investment offerings. A core differentiator is iCapital’s partnerships with leading alternative asset managers and top-tier wealth management platforms. This role will collaborate closely with the Portfolio Manager to build and manage an evergreen portfolio that includes direct co-investments, funds, and strategic partnerships. This individual will play a critical role in driving the growth of iCapital’s evergreen registered fund business by overseeing key aspects of fund operations, investor relations, marketing, and distribution strategy.
Responsibilities
Own all aspects of fund operations and business growth, excluding investment decisions and external marketing.
Oversee marketing initiatives for the fund, including creating and maintaining fundraising presentations, portfolio review materials, quarterly investor call content, and other marketing collateral.
Partner closely with the Portfolio Manager on the “business of the fund,” managing distributions, liquidity, and communications with current and prospective investors.
Build and maintain strategic relationships with leading distribution platforms in the wealth management channel.
Coordinate cross-functionally with the Legal, Accounting, Fund Administration, Operations, Investor Relations, Compliance, and Distribution teams to ensure seamless execution across all aspects of the fund.
Oversee recurring reporting for investors and the Board, ensuring accuracy, timeliness, and clarity.
Qualifications
8+ years of relevant professional experience in financial services (i.e. investment management, project management, private investing, investment banking, transaction advisory services, capital markets, and management consulting)
Bachelor’s degree is required; CFA, CAIA, or MBA is a plus
Experience with 1940 Act funds and private markets is a plus
Proven ability to build strong, trusted relationships with internal teams and external clients
Exceptional organizational and time management skills, with the ability to manage multiple priorities effectively
High attention to detail and accuracy in all deliverables
Excellent written and verbal communication skills for clear and persuasive messaging
Professional demeanor with an entrepreneurial mindset and strong sense of ownership
Benefits
The base salary range for this role is $160,000 to $190,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Philippines; Armenia; Kazakhstan; Uzbekistan; Georgia
Workplace: Hybrid
📍 Manila, Philippines | Relocation required
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. In three years, we’ve grown to 7M+ app downloads, 2M+ monthly active users, 7,000+ partner stores, and US$310M+ raised from top-tier investors.
You get real ownership from day one, high standards, and direct communication. You’ll work alongside a team that combines deep local knowledge with experience scaling regulated financial companies from scratch.
About the role:
Salmon operates across the Philippines, Singapore, and Abu Dhabi (ADGM), and our tax position has to hold up in all three at once. You’ll own that.
You report to the Head of Group Tax and work independently across corporate income tax, withholding and indirect taxes, international taxation, structuring, and transfer pricing. Transfer pricing is a core part of the mandate, but not the whole job — you’re the Group’s go-to technical voice on tax, full stop.
This is a hands-on seat for someone who can take a complex tax question, work it through alone, and land on a position the business can act on. You’ll work directly with the Head of Group Tax on live, cross-border problems that shape how Salmon expands — not theoretical tax exercises — with real autonomy and a direct line to the decisions your work informs, across finance, product, and tech.
What you’ll do:
- Research and resolve complex tax questions independently, and translate them into clear positions finance, product, tech, and commercial teams can act on.
- Own tax compliance across corporate income tax, withholding, and indirect taxes — partnering with local teams and external advisors to hit deadlines and document positions properly.
- Evaluate tax implications of new-market expansion, holding structure and capital optimization, profit repatriation, and any future M&A.
- Advise on permanent establishment risk, withholding taxes, indirect tax exposure, and treaty applications, including RMC No. 5-2024 on services performed by non-residents.
- Coordinate with external consultants to build a global transfer pricing framework covering intercompany service agreements, IP/tech licensing, and financial transactions.
- Lead preparation of Local Files, Master Files, and Country-by-Country Reporting, and keep them audit-ready.
- Manage benchmarking studies run by external consultants and confirm they’re applied correctly and kept current.
- Partner with Tech and Product on the tax implications of new launches and geographic expansion.
- Lead technically during BIR or other tax authority audits, including transfer pricing, and build the defense file.
- Monitor intercompany transactions monthly and quarterly against transfer pricing policy, and confirm they’re properly invoiced and documented.
What you’ll own:
- The Group’s technical tax position across three jurisdictions — nothing routes around you on tax.
- Transfer pricing documentation and defense, end to end.
- Tax input on every new market, structure, or product decision that touches tax.
- The BIR audit relationship and defense when it comes.
What makes you a strong fit:
- 6–10 years of broad tax experience spanning corporate income tax, international tax, structuring, and transfer pricing, with a track record of owning complex matters end to end.
- Big 4 tax practice at Manager level, or in-house tax at a fintech, is the ideal path here.
- Bachelor’s degree in Accounting or Law; a professional certification is a strong plus.
- Deep working knowledge of OECD Transfer Pricing Guidelines and BEPS 2.0, plus BIR and IRAS regulations.
- Can turn dense tax concepts into a straight answer a non-tax stakeholder can act on.
- Comfortable owning ambiguous, competing priorities with minimal oversight.
- Thrives founder-led and high-pressure, and builds process from scratch rather than waiting for one to exist.
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Hybrid-first work environment
- Company-provided tools and equipment
- Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines’ growing tech scene
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
- 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila
Relocation and family support
- Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics
- Reimbursement of eligible pet relocation expenses
- USD 2,500 per year for flights home
- Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: IN - Jaipur
About the Role
We are seeking an experienced accounting professional to support a portfolio of international legal entities across EMEA and APAC. This role will be responsible for end-to-end accounting operations, monthly close activities, financial reporting, accounts payable administration, intercompany accounting, and audit support within a multinational financial services environment.
The ideal candidate will have strong experience with multi-entity accounting, month-end close processes, U.S. GAAP reporting, statutory accounting requirements, and ERP systems such as NetSuite.
Key Responsibilities
1. Accounting Operations & General Ledger Management
Maintain accurate books and records for multiple international legal entities.
Record and reconcile accounting transactions in NetSuite in accordance with local accounting standards and Group accounting policies.
Prepare and post journal entries, including:
Accruals
Prepayments
Payroll
Intercompany transactions
Transfer pricing adjustments
Recurring and manual journals
Perform balance sheet reconciliations and supporting schedules.
Manage fixed asset accounting, including capitalization, depreciation and disposals.
Maintain and reconcile intercompany balances.
Support implementation of accounting processes, controls, and new entity setups.
Assist with cash accounting and bank reconciliations.
Ensure accuracy and completeness of the general ledger.
2. Accounts Payable Administration
Process supplier invoices through Coupa and other approved procurement systems.
Verify coding, approvals, and supporting documentation.
Follow up with business stakeholders on invoice approvals and outstanding exceptions.
Review AP aging and assist with issue resolution.
Support vendor onboarding and master data maintenance.
Prepare supporting schedules for payment processing.
3. Financial Reporting & Month-End Close
Execute monthly, quarterly, and annual close activities.
Prepare management accounts for multiple legal entities.
Support dual-ledger reporting requirements, including:
U.S. GAAP / Group reporting
Local statutory reporting
Prepare:
Income statements
Balance sheets
Cash flow statements
Perform variance analysis against budget and prior periods.
Investigate unusual trends and prepare management commentary.
Support preparation of reporting packages for management review.
4. Audit & Compliance Support
Prepare audit schedules and supporting documentation.
Coordinate with external auditors and respond to information requests.
Assist in resolution of audit findings and technical accounting matters.
Prepare PBC (Prepared By Client) schedules and reconciliations.
Support annual statutory audits and interim reviews.
5. Intercompany and Global Entity Support
Support accounting activities for international entities across:
Malta
Hong Kong
Singapore
Japan
Australia
United Kingdom
Abu Dhabi (UAE)
Experience working with multinational organizations operating across multiple jurisdictions is highly desirable.
Required Qualifications
Chartered Accountant (CA), CPA, ACCA, or equivalent professional qualification preferred.
5-8 years of progressive accounting experience for Senior Accountant level.
8-12 years of experience for Accounting Manager level.
Experience supporting multinational entities and multi-currency environments.
Strong understanding of:
General ledger accounting
Month-end close
Financial reporting
Fixed assets
Intercompany accounting
Audit support
Technical Skills
Required experience with:
NetSuite ERP
Coupa
FloQast
Advanced Microsoft Excel
Pivot Tables
XLOOKUP
Power Query
Complex reconciliations
Microsoft 365 Suite
Preferred:
U.S. GAAP reporting
Multi-book accounting
Financial services industry experience
SOX/internal controls environment
Key Competencies
Strong analytical and problem-solving skills.
High attention to detail and accuracy.
Ability to manage multiple entities and competing deadlines.
Excellent stakeholder management skills.
Strong written and verbal communication.
Ability to work independently in a fast-paced global environment.
Continuous improvement mindset.
Success Measures
The successful candidate will consistently deliver:
Accurate monthly close completion.
Timely financial reporting packages.
Fully reconciled balance sheet accounts.
Clean audit support documentation.
Timely processing of AP transactions.
Accurate intercompany reconciliations.
Compliance with Group accounting policies and reporting deadlines.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What you will be doing:
- Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat)
- Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions.
- Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution..
- Educate merchants on platform features, payment processes, and best practices to optimise their experience.
- Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery.
Shift Requirements & Schedule
As part of a seamless 24/7 Team, you will rotate through dedicated coverage windows-ranging from Early mornings to Night shifts, keeping our continuous operations running smoothly around the clock.
About You:
- 2+ years of experience in support or operations roles, preferably within a payments environment.
- Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions.
- Proficient in one or more of the following: Configuration management, APIs, SQL, and log analysis tools such as Datadog.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards.
- Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential).
- Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools.
- Proven ability to work independently as well as collaborate effectively across teams.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Kazakhstan; Armenia; Serbia; Georgia
Workplace: Remote
Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia’s fintech moment starts here.
About the role:
As products, channels, and integrations multiply and regulatory requirements to protect customers and funds grow, you’ll own mobile security and antifraud as a dedicated product manager.
What you’ll do:
- Assess the current mobile app architecture and security posture, and define where it needs to evolve over the next 12+ months.
- Prioritize incoming security and antifraud work, including InfoSec findings, by risk, impact, and effort.
- Turn antifraud and risk requirements into product decisions and clear engineering tasks, working with mobile, backend, security, antifraud, data science, and compliance teams.
What you’ll own:
- Own the roadmap for mobile security and antifraud: objectives, success measures, scope, and release sequencing.
- Own authentication and identity verification: passwords, OTP, biometrics, passkeys, Google and Apple login, account recovery, selfie verification, face matching, and liveness detection.
- Own device enrollment, trusted-device management, and app protection: app integrity, root/jailbreak detection, and device attestation.
- Define risk-based controls for sensitive actions and transactions, including step-up authentication and real-time fraud signals built with the antifraud team.
- Track new fraud schemes and attack vectors, and turn findings into product changes.
- Protect customers from account takeover, identity fraud, and account abuse, while balancing security with authentication conversion.
What makes you a strong fit:
- 4+ years in product management, including 2+ years owning mobile security, antifraud, authentication, or identity products
- Technical foundation in iOS/Android app architecture and common mobile vulnerabilities (OWASP Mobile Top 10), enough to challenge engineering on technical decisions
- Working SQL for analyzing fraud and security data
- Track record of owning a domain end-to-end: discovery, prioritization, rollout, and performance evaluation
- Ability to turn security and risk requirements into clear specs and engineering tasks
- Intermediate English
What we offer:
Ownership and flexibility
- Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
About The Role
As a Periodic Review Due Diligence Specialist, you will safeguard Checkout.com http://Checkout.com by ensuring our merchant files remain compliant to regulatory requirements and internal policies and procedures. You will conduct AML periodic and event-driven file reviews, meticulously verifying ownership structures, business activities, and transaction profiles to uphold the highest regulatory standards.
This role is vital to our ongoing monitoring framework. You will assess risk ratings, manage complex case files, and engage with stakeholders to ensure every merchant profile is accurate, current, and aligned with our risk appetite.
We are looking for a professional who embodies our Operating Principles: putting the customer first through rigorous quality, acting with radical ownership, and collaborating across teams to continuously refine our operational effectiveness.
Key roles and responsibilities
- Assess whether the merchant’s risk rating and due diligence level remain appropriate based on current information and review findings.
- Complete required review actions within the relevant internal systems and tools, including Salesforce.
- Manage periodic review cases from assignment through closure, ensuring statuses, sub-statuses, notes, evidence and outcomes are accurately maintained.
- Raise and manage Requests for Information (RFIs) with merchants, account managers or internal stakeholders where documents or clarifications are required.
- Conduct Enhanced Due Diligence (EDD) for high-risk entities, providing deep-dive analysis and clear rationales for final decisions.
- Escalate cases appropriately where review findings, risk indicators or policy triggers require secondary review or approval.
- Produce high-quality, audit-ready commentary and documentation that clearly supports your decision-making process.
- Immediately escalate unusual or suspicious activity in line with internal reporting obligations.
- Contribute to consistent decision-making, knowledge sharing and strong operational discipline across the periodic review team.
Profile
- Bachelor’s degree in Law, Financial Crime Compliance or a related field. Professional certifications (e.g., CAMS, ICA) are highly desirable.
- Minimum of 3–5 years of progressive experience in AML/CTF, KYC/KYB, and enhanced due diligence (EDD) operations within a regulated financial services environment.
- Proficient at managing competing priorities in a fast-paced operational environment and adhering to strict SLAs without compromising compliance integrity.
- Strong working knowledge of due diligence requirements and the ability to interpret and apply evolving regulatory guidance.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Worldwide; Warsaw, Poland; Belgrade, Serbia; Tbilisi, Georgia; Yerevan, Armenia
Social Discovery Group
(SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. We solve the problems of loneliness, isolation, and disconnection by transforming virtual intimacy into the new normal. Our portfolio includes online communication platforms focusing on AI, game mechanics, and video streaming - Dating.com, DateMyAge, Cupid Media, Dil Mil, Kiseki, and others.
SDG invests in IT startups around the world.
Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.edu, and many others.
We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1200 professionals and digital nomads works all over the world.
Our teams of digital nomads
work remotely from
Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations.
In August 2024, we achieved
Great Place to Work US Certification™!
This achievement reflects our core belief that a truly exceptional workplace is built on trust, pride, and camaraderie—not just great perks.
We are looking for a
n Accounting Manager to join our Finance Department!
Your main tasks will be:
Own full-cycle accounting for a portfolio of five international entities (US, Hong Kong, Cyprus), running month-end close, GL and trial balance reviews, and intercompany reconciliations.
Run parallel accounting across our corporate ERP and QuickBooks, monitoring automated transaction feeds and catching duplicates or mismatches before they reach the books.
Lead the annual statutory audits for the Cyprus and Hong Kong entities end to end with external auditors, and coordinate outsourced partners on US tax filings and local returns.
Maintain and execute the group tax calendar — CIT, VAT and local returns filed and paid on time, every time, with zero penalties.
Prepare and update monthly and quarterly P&L forecasts with plan-vs-fact variance analysis, and handle KYC/AML and compliance requests from banks, acquirers and PSPs.
We expect from you:
3+ years as a Senior, International or General Ledger Accountant in a multi-entity international company, working under IFRS and/or US GAAP. Big-4 or mid-tier audit background is a plus, not a must — and your industry doesn't matter.
Hands-on experience with statutory reporting, audits and local tax compliance across multiple jurisdictions. US, Cyprus or Hong Kong exposure is highly desirable; other international jurisdictions are fully acceptable.
Experience with parallel accounting in an ERP alongside QuickBooks or Xero, and a working understanding of automated data ingestion (bank feeds, API integrations).
Advanced Google Sheets/Excel for complex reconciliations and anomaly detection, plus practical skill in P&L forecasting and variance analysis.
Upper-Intermediate English (B2+), written and spoken, for daily work with auditors, banking compliance officers and international service providers — and the autonomy to push an audit to completion without being chased.
What do we offer:
REMOTE OPPORTUNITY
to work full time;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
Full payment for
professional training, international conferences and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for time off, merch, team building activities, massage certificates, etc.
Sounds good? Join us now!
The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment.
Location: Global, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
Requirements
Minimum 10 years of relevant experience in M&A, corporate development, investment banking, private equity, strategic finance, investment or a comparable transaction-focused leadership role.
Demonstrated track record of executing acquisitions, divestments or other complex corporate transactions end to end, including managing multiple workstreams and senior stakeholders.
Strong target origination and pipeline-development capability, with experience identifying, screening and progressing actionable transaction opportunities.
Strong financial and investment analysis skills, including valuation, financial modeling, transaction economics, scenario analysis and sensitivity testing.
Proven ability to organize and drive commercial, financial, legal, regulatory, technology and operational diligence workstreams with appropriate internal and external specialists.
Strong transaction structuring and negotiation capability, with sound judgment on economics, risk allocation, key conditions and execution trade-offs.
Experience preparing executive and Investment Committee / Board-level transaction materials, recommendations and concise decision memos.
Strong project-management skills and the ability to coordinate internal functions, Business Owners, counterparties and external advisers through time-sensitive deal processes.
Experience in financial services, FinTech, digital assets, payments, banking, brokerage, investment or financial infrastructure is strongly preferred.
Excellent written and verbal communication, stakeholder management, negotiation and presentation skills.
High professional integrity, discretion, resilience and the ability to maintain disciplined judgment under transaction pressure.
Advanced degree or relevant professional qualification is a plus.
Responsibilities
Deal Origination & Pipeline Management
Own target origination for acquisitions, divestments and other approved transaction themes, translating strategic priorities into a practical target universe and outreach plan.
Build and maintain a prioritized deal pipeline with clear status, rationale, ownership, next steps, key dependencies and decision points for each opportunity.
Develop and maintain relationships with relevant targets, shareholders, investors, advisers and other transaction counterparties where required to create and advance opportunities.
Work with the Strategy and Research Team to ensure the pipeline reflects group strategy, strategic fit and portfolio priorities before material resources are committed.
Transaction Assessment & Deal Preparation
Convert qualified opportunities into structured deal processes with a clear transaction thesis, workplan, timetable, information requirements and governance path.
Lead transaction financial analysis, valuation and scenario work and ensure that the economics, assumptions and key sensitivities are transparent to decision-makers.
Plan and coordinate due diligence across relevant workstreams, ensuring that material findings, risks, dependencies and unresolved issues are surfaced promptly.
Maintain a clear recommendation on transaction attractiveness, key conditions and execution risks as facts evolve through the deal process.
Deal Structuring, Negotiation & Execution
Lead end-to-end execution of approved M&A and divestment transactions, maintaining momentum and accountability from initial engagement through signing and closing.
Coordinate transaction structuring and the work of internal specialists and external advisers, ensuring that commercial, financial, legal, regulatory and operational considerations are integrated.
Lead or coordinate negotiations on transaction economics and material commercial terms, escalating reserved or material decisions to the appropriate governance body.
Investment Committee & Deal Governance
Prepare clear, concise and decision-grade transaction recommendations for Investment Committee and senior leadership consideration at the relevant deal stages.
Work with the Strategy and Research Team to incorporate independent strategic fit, portfolio impact and transaction-thesis review into decision materials.
Work with the Board / IC Secretary to ensure transaction materials, approvals, decision records and meeting timing are complete and appropriately coordinated.
Ensure transaction execution remains within the approved mandate and that material changes in economics, structure, risk or conditions are escalated for renewed decision where required.
Closing, Handover & Post-Deal Coordination
Drive transaction closing readiness, including completion of required conditions, approvals, documentation and coordinated execution across all relevant parties.
Ensure a structured handover of completed transactions to the relevant Business Owners and Portfolio Management Team for integration, separation or other post-deal execution, as applicable.
Provide complete transaction records and execution learnings to support the Strategy and Research Team's after-action review of completed deals and their effect on the portfolio.
Deal Process, Reporting & Stakeholder Coordination
Maintain transparent and regular reporting on the deal pipeline, active transaction status, key milestones, issues, decisions and required actions.
Act as the central coordinator for transaction execution across internal stakeholders, counterparties and external advisers, with clear ownership of next steps and deadlines.
Establish disciplined deal documentation, data-room, decision-log and information-management practices appropriate to confidential transaction processes.
Maintain a clear distinction between transaction execution ownership, independent strategic review, governance decision-making and post-deal business execution.
Team Leadership & Functional Excellence
Lead, coach and develop the M&A and Deal Team; allocate resources across origination and live transactions and maintain clear accountability for quality, pace and outcomes.
Build repeatable methods, templates and standards for target screening, valuation, diligence, deal governance, execution planning, reporting and transaction handover.
Create a high-performance culture that values commercial judgment, execution discipline, confidentiality, ownership, collaboration and concise communication.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: Istanbul
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
In Türkiye we are not only represented as a global brand, but also as a local manufacturer. Our facility covers over 8,000 m² and produces millions of devices, representing a full range of Ajax products.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Business Analysis & Process Design:
Elicit, analyze, and formalize business requirements for warehouse logistics; design and document AS-IS and TO-BE processes.
SAP EWM Configuration:
Set up and maintain warehouse structures, storage types, storage bins, warehouse tasks/orders.
RF & Mobile Operations & Scales:
Configure and optimize Radio Frequency (RF) framework processes and mobile scanner workflows on the warehouse floor, manage resources.
Master Data & Migration:
Manage warehouse and product master data, prepare data migration templates, and oversee data load validation.
Integration & Cross-Module Alignment:
Ensure seamless integration between SAP EWM and connected modules/systems (S/4HANA, MM, SD, TM (ASR), MSF (DMC), manufacturing/shop-floor systems).
Technical Collaboration:
Author functional specifications and user stories for ABAP developers (enhancements, BAdIs, custom logic), write FDS and validate technical deliverables.
Testing & Quality Assurance:
Be an owner of a warehouse BPMN processes, be able to design test scenarios, execute integration testing, facilitate User Acceptance Testing (UAT), and manage defect resolution.
Implementation & Hypercare:
Drive EWM deployment phases: customizing, cutover readiness, go-live support, and hypercare.
User Enablement & Support:
Create user manuals, SOPs, and training materials; conduct training sessions for warehouse key users and operational teams.
Good understanding
ABAP -
debugging/reading skills.
Requirements:
Experience:
4+ years of hands-on experience as an SAP EWM Consultant in implementation or warehouse automation projects.
Domain Knowledge:
Deep understanding of core warehouse processes: Inbound, Putaway, Picking, Packing, Outbound, Internal Movements, and Physical Inventory.
System Expertise:
Proven experience configuring SAP EWM structures, strategies, and RF mobile transactions.
Education:
Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, Supply Chain, Economics, or related fields.
Language Proficiency:
Upper-Intermediate or higher English proficiency (spoken and written) for cross-functional communication with international teams; fluent Turkish.
Soft Skills:
Strong analytical mindset, proactive problem solver, and excellent stakeholder management skills.
Join Ajax Systems!
Location: Global, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
Requirements
Minimum 10 years of relevant experience in corporate strategy, strategic finance, investment, corporate development, management consulting, private equity / venture capital, investment banking or a comparable analytical leadership role.
Demonstrated experience developing or maintaining enterprise or group-level strategy and translating complex analysis into clear choices for senior decision-makers.
Strong portfolio mindset, with the ability to assess strategic fit, concentration, adjacency, risk, expected value and trade-offs across multiple businesses, products, markets and initiatives.
Strong financial and investment analysis skills, including business-case review, valuation logic, unit economics, scenario analysis and sensitivity testing.
Proven ability to evaluate new projects, market-entry plans, strategic initiatives and investment theses independently and to challenge assumptions constructively.
Excellent research and intelligence capabilities, including the ability to synthesize market, competitor, regulatory, technology and customer signals into decision-relevant implications.
Experience preparing executive and Investment Committee / Board-level materials, recommendations and concise decision memos.
Prior experience leading and developing a high-performing strategy, research or analytical team, with strong quality-control standards.
Experience in financial services, FinTech, digital assets, payments, banking, brokerage, investment or financial infrastructure is strongly preferred.
Excellent written and verbal communication, stakeholder management and presentation skills; able to build trust while maintaining independent judgment.
High professional integrity, intellectual curiosity, discretion and the confidence to provide an evidence-based challenge to senior stakeholders.
Advanced degree or relevant professional qualification is a plus.
Responsibilities
Group Strategy & Portfolio Stewardship
Own and maintain the group strategy process, including the strategic narrative, priorities, key choices, assumptions and periodic refreshes.
Maintain a portfolio-wide view of businesses, products, markets, capabilities and strategic initiatives, and identify imbalances, gaps, duplication, concentration risk and adjacency opportunities.
Develop evidence-based recommendations on where the group should focus management attention, strategic resources and future investment, while preserving the Investment Committee's decision authority.
Ensure that major roadmaps and programs remain coherent with the approved group strategy and portfolio logic.
Research, Intelligence & Strategic Insight
Set the strategic research agenda based on the group's highest-priority decisions and uncertainties.
Build and maintain structured intelligence on markets, competitors, regulation, technology, customer behavior, business models and relevant macro trends.
Convert research findings into implications, scenarios, strategic options and concise recommendations rather than stand-alone information reporting.
Establish strong standards for source quality, analytical rigor, assumptions, fact checking and institutional knowledge retention.
Value Creation Opportunities
Continuously identify and prioritize value creation opportunities across the existing portfolio, including growth, cross-business synergies, product / market adjacencies, partnerships, operating-model improvements and other strategic moves.
Structure each opportunity into a clear thesis covering expected value, strategic rationale, risks, dependencies, required capabilities, sequencing and success measures.
Work with the Portfolio Management Team and Business Owners to convert approved opportunities into roadmaps and executable initiatives without taking over day-to-day execution ownership.
Evaluation of New Projects, Markets & Strategic Moves
Lead independent strategic review of new project proposals and market plans before they are submitted for approval.
Assess strategic fit, market attractiveness, competitive position, economics, risk, execution readiness, alternatives and portfolio implications; test critical assumptions through scenarios and sensitivity analysis.
Formulate a clear recommendation - proceed, revise, stage, defer or stop - and define the key conditions or milestones required for success.
Partner with the M&A and Deal Team on strategic fit, investment thesis and portfolio impact of potential acquisitions, divestments and other transactions, while the Deal Team retains transaction execution ownership.
After-Action Review & Portfolio Learning
Establish a systematic after-action review approach for major strategic actions, initiatives and completed deals.
Compare actual outcomes with the original strategic thesis, expected economics, risk assumptions, milestones and value-creation plan, and assess the resulting effect on the group portfolio.
Capture lessons learned, identify repeatable patterns and feed findings back into strategy, evaluation frameworks and future recommendations.
Investment Committee & Executive Decision Support
Prepare clear, concise and decision-grade strategic recommendations for Investment Committee and senior leadership consideration.
Work with the Board / IC Secretary to ensure strategic materials are complete, internally consistent and framed around the decision required, alternatives, trade-offs and implications.
Support interpretation of execution feedback and result reporting from the Portfolio Management Team and Business Owners, focusing on strategic implications and any need to revisit prior assumptions or decisions.
Maintain a disciplined distinction between analysis / recommendation, governance decision-making and execution ownership.
Team Leadership & Functional Excellence
Lead, coach and develop the Strategy and Research Team; allocate work against the highest-value strategic questions and maintain clear accountability for output quality and deadlines.
Build repeatable methods, templates and analytical standards for strategy development, market / project evaluation, portfolio review, research and after-action analysis.
Create a high-trust culture that values intellectual honesty, constructive challenge, clear writing, collaboration and decision usefulness.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: Cape Town, South Africa
Job Description: Mortgage Servicing Assistant (MSA)
Location:
CBD Cape Town, South Africa (Office-based, on-site)
UK-aligned Hours:
Mon-Fri (10am-7pm winter / 11am-8pm summer)
Reports to:
Head of Mortgage Customer Success
Department:
Customer Success
Type:
Full-time
Company Information
OneDome is an award-winning next generation property marketplace (one stop shop housing ecosystem). We are a market disruptor enabling home movers to conduct an end-to-end property transaction via a single platform. The OneDome platform makes transactions faster, more assured and allows customers to have greater control over their transactions.
Our goal is to challenge market norms and to reshape the property industry to better reflect the consumer demands of the 21st century.
We are growing as a business and as such we are seeking entrepreneurial and collaborative individuals who are simplifiers. We need our people to help us work towards our mission of revolutionising home moving.
OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative Company in the 2021 Best Business Awards in the UK.
Role Overview
We are seeking detail-driven, process-focused individuals to join our Mortgage Servicing Assistant (MSA).
The Mortgage Servicing Assistant provides administrative and operational support across the mortgage journey, helping ensure cases are accurately maintained and routine tasks are completed efficiently.
The team is responsible for checking and organising customer documents, maintaining accurate case records, carrying out completion checks, obtaining updates from lenders and supporting the wider Mortgage Operations team with other administrative tasks.
This role is suited to individuals who thrive in a structured, high-volume, accuracy-focused environment.
Key Responsibilities
Document Checking and Organisation
Relabel and organise documents correctly within internal systems so they are easy to review and locate.
Check that the correct documents are present for the case and applicant scenario, including ID, proof of address, income documents, bank statements and any additional supporting evidence.
Verify that documents are readable, in date and complete, including checking full statement pages, correct time periods and matching applicant details.
Ensure documents are filed in the correct location and under the correct category within internal systems.
Flag missing, incorrect, unreadable or out-of-date documents clearly in CRM notes and escalate through the appropriate route.
System Accuracy and Case Readiness
Keep internal systems accurate and up to date.
Maintain clear and accurate case notes so other teams can progress cases without unnecessary delays.
Follow agreed checklists and processes to ensure consistency and accuracy.
Complete routine administrative tasks to support Mortgage Advisers, Case Managers and the wider Mortgage Operations team.
Completion Status Checks
Check internal systems and lender portals to confirm whether a mortgage has completed or has been given a confirmed completion date.
Contact lenders where required to obtain case or completion updates.
Update CRM statuses accurately and leave clear notes when completion information is confirmed.
Escalate any issues or discrepancies through the appropriate internal process.
Service Standards and Team Support
Work to agreed turnaround times and quality standards.
Support the wider Mortgage Operations team with administrative and process-driven tasks as required.
Manage a high volume of tasks while maintaining a high level of accuracy.
Escalate issues in line with agreed processes.
We are looking for individuals who:
Have experience in administration, operations, document control or a similar role.
Have strong attention to detail and a methodical working style.
Are comfortable working across different systems and handling high-volume, repetitive tasks.
Can follow processes accurately and consistently.
Are organised and able to manage their workload effectively.
Communicate clearly and professionally, both in writing and over the telephone.
Are comfortable contacting lenders and other third parties to obtain factual case updates.
Are comfortable working in a fast-paced, quality-focused environment.
Are adaptable and willing to support with different administrative tasks as the needs of the team develop.
About OneDome
OneDome is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and pro-tecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home pur-chases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month
, positioning the compa-ny among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experi-ence.
Salary: R10,000 – R12,000 / month
Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What your responsibilities will be:
- Use the right methods, tools, technical skills and product domain expertise, to respond to questions and issues raised by customers with care, accuracy, patience and empathy across different channels such as email, phone or chat.
- Work with Engineering and Product teams where necessary to escalate and resolve issues.
- Prioritise and manage cases, documenting troubleshooting activity in a case management system.
- Build technical domain expertise for Checkout products and operate as part of a diverse and international team.
- Document your knowledge for the team by creating help articles for our internal knowledgebase.
- Manage your time effectively as workload and priorities change through the day.
- Proactively identify where an issue may require additional help or escalation.
- Gain a deep understanding of Checkout’s products and processes by attending training, self-paced learning and practising and investigating things for yourself.
- Build technical domain expertise.
- Understand and adopt processes and give ideas where these could be improved.
- Demonstrate Checkout’s values and be a team player.
Qualifications
What you will need to be successful (skills and competencies)
- Demonstrable experience using technical skills to solve problems for customers in a support, solution engineering or similar role.
- Ability to troubleshoot and solve issues using knowledge of internet technologies and technical processes ( SQL, HTML, SDKs, Scripting etc.).
- You take pride in the quality of your work.
- High emotional intelligence and curiosity.
- Brilliant communication.
- Flexibility to work on a rota covering some weekend days.
- Fast learner, dependable and full of integrity.
- Ability to focus in a busy environment.
- Brilliant communication skills.
- Fluent in Mandarin (Written and Spoken)
- Enthusiasm, energy and positivity.
Experience you will bring to the role
- Education and learning in internet technologies or equivalent.
- 2+ years of experience in a technical support role or equivalent.
- Payments experience a plus.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
London, United Kingdom
УдалённоseniorNetherlands
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УдалённоRomania; Malta; Czech Republic; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Противоречивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range; EMEA - Remote, United States - Remote
Greenwich, Connecticut, United States
New York, New York, United States
ГибридPhilippines; Armenia; Kazakhstan; Uzbekistan; Georgia; 📍 Manila, Philippines | Relocation required; Relocation and family support; Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics; Reimbursement of eligible pet relocation expenses
seniorГеография найма не уточнена
ОфисГеография найма не уточнена
УдалённоKazakhstan; Armenia; Serbia; Georgia; Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time; Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)