Location: Quezon City, Metro Manila, Philippines
Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations.
We are seeking an experienced, commercially minded
Human Resources Business Partner (HRBP)
to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices.
The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation.
This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements.
Key ResponsibilitiesRegional Business Partnership
Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks.
Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement.
Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change.
Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions.
Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions.
Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements.
Employee Relations and Workplace Investigations
Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations.
Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation.
Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes.
Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols.
Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions.
Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations.
Regional Compliance and Policy Administration
Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States.
Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes.
Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation.
Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience.
Support audit readiness and provide HR documentation, reports, and records as needed.
Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel.
Performance, Talent, and Leadership Development
Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes.
Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early.
Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness.
Support talent reviews, succession planning, and identification of high-potential employees and critical roles.
Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions.
Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs.
Employee Engagement and Culture
Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities.
Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings.
Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees.
Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams.
Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle.
HR Operations, Data, and Reporting
Maintain accurate, timely, and confidential HR documentation for supported employee populations.
Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes.
Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends.
Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions.
Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes.
Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.
Quezon City, Metro Manila, Philippines; The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements
Location: Pasig, Philippines
Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations.
We are seeking an experienced, commercially minded
Human Resources Business Partner (HRBP)
to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices.
The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation.
This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements.
Key ResponsibilitiesRegional Business Partnership
Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks.
Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement.
Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change.
Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions.
Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions.
Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements.
Employee Relations and Workplace Investigations
Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations.
Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation.
Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes.
Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols.
Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions.
Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations.
Regional Compliance and Policy Administration
Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States.
Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes.
Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation.
Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience.
Support audit readiness and provide HR documentation, reports, and records as needed.
Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel.
Performance, Talent, and Leadership Development
Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes.
Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early.
Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness.
Support talent reviews, succession planning, and identification of high-potential employees and critical roles.
Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions.
Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs.
Employee Engagement and Culture
Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities.
Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings.
Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees.
Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams.
Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle.
HR Operations, Data, and Reporting
Maintain accurate, timely, and confidential HR documentation for supported employee populations.
Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes.
Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends.
Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions.
Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes.
Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.
GrayMatter Robotics is looking for a Human Resources Business Partner to manage employee experience, payroll, benefits, compliance, HR systems, and people operations.
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Location: IN - Bangalore, India
Scopely is looking for a
Director, Corporate Operations - India
to join our team in Bangalore!
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
About the Role
We are seeking a strategic, operationally excellent leader to build and lead the Corporate Operations function for Scopely India.
This leadership role is central to maintaining and evolving the cultural foundation of the company, shaping our presence and perception in India, and ensuring operational excellence in collaboration with its local and global counterparts. You will own culture and employee experience for Scopely India, and serve as the organizational integrator across the game teams and functions represented in the Bangalore studio. You will partner across Scopely’s global People, Legal, Finance, IT, Workplace, and Communications teams while bringing India-specific needs and values to the table to localize global initiatives and ensure smooth execution across the business. You will work cross-functionally to ensure that Scopely operates compliantly in India and is represented at the highest standard in the market, while building Scopely’s reputation as a premier destination for the industry’s top game-making talent.
This is a critical executive role that not only ensures operational excellence, but also strengthens employee engagement, cultural evolution, and organizational efficiency. The ideal candidate will balance global alignment with local needs, ensuring that the Bangalore team continues to thrive with its unique culture while meeting international standards and goals.
What you’ll do
Culture & Employee Experience
Own and evolve Scopely India’s culture, in co-stewardship with local product and functional leaders
Design and run programs that build connection, belonging, and engagement across teams and disciplines (e.g., Product, Engineering, Design, Art)
Design, convene, and execute internal community-building forums — all-hands meetings, celebration moments, knowledge-sharing and innovation events, hackathons, mentorship, etc. — as instruments of culture
Partner with People and Talent Acquisition to improve the employee experience from onboarding through career growth
Measure organizational health through annual employee engagement data and drive action on what it shows
Represent India workplace needs — space, build-out, lease, and service matters — in global planning
Organizational Effectiveness & Leadership Alignment
Serve as the organizational integrator for India: surface cross-studio issues, drive them to resolution, and improve how information and context flow across teams and functions
Convene and drive alignment and action on cross-cutting topics such as return-to-office adherence
Ensure that all functional teams supporting India — People, IT, Finance, Legal, Workplace, Talent Acquisition, etc. — operate as one cohesive support system rather than disconnected verticals
Partner with GMs and functional leaders as a neutral, objective advisor on organizational structure and ways of working
Build systems, processes, and ownership models so the organization runs well at scale
People Leadership
Serve as a senior local partner to global and local People teams with respect to India-specific employee policies and programs, ensuring India’s context is represented in global decisions
Partner with game teams, functional teams, and People to promote talent development, internal mobility, and retention of key talent
Act as a local escalation path for cultural and organizational concerns, handing employee relations matters for decision and resolution in partnership with our People and Employee Relations teams
Partner with People and Finance teams employment compliance matters — labor practice, payroll process, and statutory employer obligations — ensuring India requirements are visible, current, and actioned; stewart, escalate and own labor compliance matters as appropriate
Scopely India Brand & Enablement
Partner with Recruiting and global People to strengthen Scopely India’s employer value proposition and candidate experience
Build relationships with and represent Scopely India with universities, industry bodies, and professional communities to support talent pipelines, internships, and employee engagement
Identify and secure opportunities for Scopely to engage in India’s gaming, tech, and entertainment industry, raising the company’s external profile and employer brand proposition
Global, Cross-Functional Leadership Bridge
Act as the first-stop local counterpart for Scopely’s global teams, enabling clear and responsive collaboration across time zones and functions
Adapt global initiatives thoughtfully for local relevance and effectiveness, ensuring alignment with Scopely’s broader vision while tailoring execution to India’s market and cultural context
Represent Scopely India’s presence and voice within the global organization, and bring global context back to India
What We’re Looking For
Demonstrated track record of leadership in corporate operations, organizational development, workplace or studio operations, or a People-adjacent leadership function in a gaming, tech, or product-led organization
Experience operating within a global organization and/or representing a local market to international leadership
Demonstrated ability to lead significant cross-functional change without direct authority and manage across senior stakeholders
Strong communication (written and verbal) and interpersonal skills
Ability to build strong relationships with all personality types at all levels, able to navigate difficult conversations or situations, and eradicate politics
Working knowledge of Indian employment practice and statutory employer obligations, sufficient to partner credibly with Legal, Finance, and People
Strong strategic thinking, analytical, and execution skills; able to move between building systems and working the details
Project management skills with the ability to set goals and prioritize programs
High integrity, people-centric mindset, and attention to operational excellence
Entrepreneurial mindset; eagerness to roll up your sleeves and jump into the trenches, performing a wide range of duties to successfully drive projects with a high standard of excellence
Bachelor’s degree required
Preferred Qualifications
Experience in gaming, technology, or entertainment
Established relationships across India’s technology or gaming ecosystem
Track record in change management and organizational design
Experience building employer brand, industry, and/or media relationships in India
Experience with internal communications or culture programs at scale
MBA or equivalent experience
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: New York; Dublin; London
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
Equity is a big part of how we reward the people building ElevenLabs, and the programme is growing fast across many countries. You'll own the day-to-day running of it: keeping our cap table accurate and audit-ready, and making sure every grant, exercise and leaver is handled correctly and on time.
You'll work with Finance, Legal and People to turn board-approved decisions into clean records and clear communication. That includes issuing grants, supporting 409A and local valuations, and answering employee questions about their equity.
We're looking for someone who is meticulous about the numbers and who treats employees as customers. You'll find ways to automate the repetitive work, using AI wherever it makes things faster and more reliable.
REQUIREMENTS
- Hands-on experience administering equity in a cap table or stock plan platform such as Carta, including grants, vesting, exercises, terminations, settlements and reconciliations.
- Experience administering equity across multiple jurisdictions, including tracking globally mobile participants and coordinating with Tax and Payroll.
- Strong understanding of stock options, RSUs, vesting schedules and employee lifecycle changes, with working knowledge of relevant tax-advantaged schemes such as US ISOs and UK EMI or CSOP plans.
- Experience reconciling equity data with People, Talent, Payroll and Accounting records.
- Understanding of stock-based compensation accounting sufficient to provide reliable data and support Finance with US GAAP and local reporting requirements.
- Experience building and documenting equity processes and controls, managing deadlines independently and resolving discrepancies.
- Clear communication skills, sound judgement when handling confidential information and a strong focus on employee support.
Bonus:
- Experience at a fast-growing startup, familiarity with 409A processes, or a record of automating equity workflows.
- Certification (e.g. CEP or similar)
- Experience with IPO process or having supported transition from private to public
LOCATION
This role is remote-first, so it can be executed from anywhere in Central Europe or Eastern US. If you prefer, you can work from our offices in London, New York and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States
Partner One is a fast-growing investment group that acquires and operates industry leading software companies. Our mission is to build strong, sustainable organizations by empowering exceptional people and driving operational excellence across our portfolio. We maintain a decentralized model that allows each business unit to operate with agility while being supported by a global shared services infrastructure.
Description
We are seeking a Business Unit Controller to oversee the financial operations and performance of one or more software business units within the Partner One group. This role will serve as a strategic finance partner to business leadership and report directly to the CFO, playing a key role in ensuring accurate financial reporting, operational efficiency, and data-driven decision-making. The ideal candidate is hands-on, analytical, and results-oriented, with deep experience in accounting, financial planning, and operational finance within the software industry and complex, multi-entity environments. You will work closely with the CFO and senior leadership to drive financial performance, ensure operational excellence, and contribute to Partner One’s continued global growth and success.
Responsibilities
An Ideal candidate that can move comfortably between big picture ideas, and the tactics and action steps needed to flawlessly execute them.
Oversee all accounting and financial reporting activities for the assigned business unit(s), ensuring compliance with Partner One policies and relevant accounting standards (US GAAP).
Lead the monthly, quarterly, and annual closing processes, including revenue recognition, accruals, reconciliations, and preparation of financial statements.
Monitor performance of the business unit(s) against targets, providing detailed variance analyses and insights to drive informed business decisions.
Develop and maintain key financial and operational metrics, including ARR, churn, deferred revenue, and EBITDA.
Partner with business leaders and the CFO to embed a cost-conscious culture focused on accountability, transparency, and value-driven decision-making.
Strengthen internal controls, streamline accounting workflows, and ensure financial integrity across systems and processes.
Collaborate with centralized finance teams (payroll, tax, treasury, AP/AR) to support efficient end-to-end operations.
Contribute to M&A integration efforts, including purchase accounting, opening balance sheets, and system transitions.
Manage audits, statutory filings, and compliance with local and international financial regulations.
Prioritize mentorship, team building, and coaching to local finance and accounting personnel
Requirements
Bachelor’s degree in Accounting, Finance, or related field (CPA or equivalent professional designation preferred).
10+ years of progressive experience in accounting or financial management, with at least 3 years in the software industry or a complex, multi-entity corporate environment.
Strong understanding of SaaS financial metrics and revenue recognition principles.
Proven experience with financial reporting, consolidation, budgeting, and analysis.
Proficiency in accounting systems such as Sage Intacct or NetSuite, and strong Excel and financial modeling skills.
Excellent analytical, communication, and organizational skills.
Ability to thrive in a fast-paced, remote, and international work environment.
An ideal candidate must have demonstrated success in building teams and developing staff.
A candidate who is obsessed with process improvement, automation, and finding efficiencies in on-going operations
The estimated compensation range for this role is $110,000–$140,000 USD. Actual compensation will be based on the candidate’s country of residence, local market benchmarks, and relevant experience. Where required by local law, region‑specific pay ranges will be provided automatically on job boards or shared directly with applicants
Location: Canada
Partner One is a fast-growing investment group that acquires and operates industry leading software companies. Our mission is to build strong, sustainable organizations by empowering exceptional people and driving operational excellence across our portfolio. We maintain a decentralized model that allows each business unit to operate with agility while being supported by a global shared services infrastructure.
Description
We are seeking a Business Unit Controller to oversee the financial operations and performance of one or more software business units within the Partner One group. This role will serve as a strategic finance partner to business leadership and report directly to the CFO, playing a key role in ensuring accurate financial reporting, operational efficiency, and data-driven decision-making. The ideal candidate is hands-on, analytical, and results-oriented, with deep experience in accounting, financial planning, and operational finance within the software industry and complex, multi-entity environments. You will work closely with the CFO and senior leadership to drive financial performance, ensure operational excellence, and contribute to Partner One’s continued global growth and success.
Responsibilities
An Ideal candidate that can move comfortably between big picture ideas, and the tactics and action steps needed to flawlessly execute them.
Oversee all accounting and financial reporting activities for the assigned business unit(s), ensuring compliance with Partner One policies and relevant accounting standards (US GAAP).
Lead the monthly, quarterly, and annual closing processes, including revenue recognition, accruals, reconciliations, and preparation of financial statements.
Monitor performance of the business unit(s) against targets, providing detailed variance analyses and insights to drive informed business decisions.
Develop and maintain key financial and operational metrics, including ARR, churn, deferred revenue, and EBITDA.
Partner with business leaders and the CFO to embed a cost-conscious culture focused on accountability, transparency, and value-driven decision-making.
Strengthen internal controls, streamline accounting workflows, and ensure financial integrity across systems and processes.
Collaborate with centralized finance teams (payroll, tax, treasury, AP/AR) to support efficient end-to-end operations.
Contribute to M&A integration efforts, including purchase accounting, opening balance sheets, and system transitions.
Manage audits, statutory filings, and compliance with local and international financial regulations.
Prioritize mentorship, team building, and coaching to local finance and accounting personnel
Requirements
Bachelor’s degree in Accounting, Finance, or related field (CPA or equivalent professional designation preferred).
10+ years of progressive experience in accounting or financial management, with at least 3 years in the software industry or a complex, multi-entity corporate environment.
Strong understanding of SaaS financial metrics and revenue recognition principles.
Proven experience with financial reporting, consolidation, budgeting, and analysis.
Proficiency in accounting systems such as Sage Intacct or NetSuite, and strong Excel and financial modeling skills.
Excellent analytical, communication, and organizational skills.
Ability to thrive in a fast-paced, remote, and international work environment.
An ideal candidate must have demonstrated success in building teams and developing staff.
A candidate who is obsessed with process improvement, automation, and finding efficiencies in on-going operations
--------------------------------------------------------------------------------
À propos de Partner One
Partner One est un groupe d’investissement en pleine croissance qui acquiert et exploite des entreprises de logiciels parmi les plus réputées de leur secteur. Notre mission est de bâtir des organisations solides et durables en donnant aux personnes talentueuses les moyens de se dépasser et en favorisant l’excellence opérationnelle au sein de notre portefeuille d’entreprises.
Nous privilégions un modèle décentralisé qui permet à chaque unité d’affaires de fonctionner avec agilité, tout en bénéficiant du soutien d’une infrastructure mondiale de services partagés.
Description du poste
Nous sommes à la recherche d’un contrôleur ou d’une contrôleuse d’unité d’affaires pour superviser les activités financières et la performance d’une ou de plusieurs unités d’affaires du secteur des logiciels au sein du groupe Partner One.
La personne titulaire du poste agira à titre de partenaire stratégique en matière de finances auprès de la direction de l’unité d’affaires et relèvera directement du chef de la direction financière (CFO). Elle jouera un rôle clé pour assurer l’exactitude de l’information financière, l’efficacité opérationnelle et la prise de décisions fondées sur les données.
La personne idéale est une professionnelle ou un professionnel de la finance qui possède une approche pratique, un bon esprit d’analyse et une forte orientation vers les résultats. Elle possède une solide expérience en comptabilité, en planification financière et en gestion financière opérationnelle dans le secteur des logiciels et dans des environnements complexes comportant plusieurs entités.
En étroite collaboration avec le CFO et la haute direction, cette personne contribuera à améliorer la performance financière, à assurer l’excellence opérationnelle et à soutenir la croissance continue de Partner One à l’échelle mondiale.
Responsabilités
Être en mesure de passer aisément d’une vision stratégique globale aux mesures concrètes et aux actions nécessaires à sa mise en œuvre efficace.
Superviser l’ensemble des activités comptables et de production de rapports financiers des unités d’affaires assignées, en veillant au respect des politiques de Partner One et des normes comptables applicables, notamment les PCGR des États-Unis (US GAAP).
Diriger les processus de clôture financière mensuelle, trimestrielle et annuelle, notamment la comptabilisation des revenus, les charges à payer, les rapprochements de comptes et la préparation des états financiers.
Suivre la performance des unités d’affaires par rapport aux objectifs établis et fournir des analyses détaillées des écarts ainsi que des recommandations afin d'éclairer la prise de décisions.
Élaborer et maintenir des indicateurs clés de performance financière et opérationnelle, notamment le revenu annuel récurrent (ARR), le taux d’attrition de la clientèle (churn), les revenus reportés et le BAIIA (EBITDA).
Collaborer avec les responsables des unités d’affaires et le CFO afin de promouvoir une culture axée sur la maîtrise des coûts, la responsabilisation, la transparence et la création de valeur.
Renforcer les contrôles internes, optimiser les processus comptables et assurer l’intégrité de l’information financière dans l’ensemble des systèmes et des processus.
Collaborer avec les équipes centralisées des finances (paie, fiscalité, trésorerie, comptes fournisseurs et comptes clients) afin d’assurer l’efficacité des opérations financières de bout en bout.
Participer aux activités d’intégration liées aux acquisitions, notamment la comptabilité d’acquisition, l’établissement des bilans d’ouverture et les transitions de systèmes.
Superviser les audits, les déclarations réglementaires et le respect des exigences financières et réglementaires locales et internationales.
Accorder une grande importance au mentorat, au développement des équipes et à l’accompagnement du personnel local en comptabilité et en finances.
Exigences
Baccalauréat en comptabilité, en finance ou dans un domaine connexe. Le titre de CPA ou une désignation professionnelle équivalente est un atout.
Plus de 10 ans d’expérience progressive en comptabilité ou en gestion financière, dont au moins 3 ans dans le secteur des logiciels ou dans un environnement corporatif complexe comportant plusieurs entités.
Excellente compréhension des indicateurs financiers propres aux entreprises SaaS et des principes de comptabilisation des revenus.
Expérience démontrée en production de rapports financiers, en consolidation, en budgétisation et en analyse financière.
Maîtrise de systèmes comptables tels que Sage Intacct ou NetSuite, ainsi que d’Excel et de la modélisation financière.
Excellentes capacités d’analyse, de communication et d’organisation.
Capacité à s’épanouir dans un environnement de travail à distance, international et en constante évolution.
Expérience démontrée dans la création et le développement d’équipes ainsi que dans l’encadrement du personnel.
Forte volonté d’améliorer continuellement les processus, d’automatiser les opérations et de trouver des moyens d’accroître l’efficacité des activités courantes.
We're looking for an experienced Senior Stock Plan Administrator to join our team supporting the day-to-day administration of Discord's global equity programs, including equity grants, option exercises, RSU releases, and special projects.
УдалённоseniorГеография найма не уточнена, офис: San Francisco Bay Area
We're hiring an HR Associate to help run the systems and operational side of People Operations at CEA. You'll own the processes that move people into, through, and out of the organisation: onboarding, contracts, expenses, payroll inputs, state and city tax filings, and the HR systems that connect them.
УдалённоWe prefer applicants who are able to work in time zones between US Pacific Time and GMT
Location: Lehi, Utah
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Grow With Us
We’re seeking a
Senior Customer Implementation Consultant
to join our growing Customer Success and Support team. This is a senior-level individual contributor role for someone who thrives in complex implementation environments, has strong product expertise, and is passionate about improving operational excellence.
You’ll be a strategic advisor during the onboarding journey for our most complex customers, owning the implementation lifecycle and working cross-functionally to ensure customer success. You’ll also be a thought partner to leadership and a mentor to peers—raising the bar as we scale our team and company.
This role reports to the Senior Manager of Implementation and is based in Lehi, UT, with a hybrid schedule requiring in-office presence on Tuesdays, Wednesdays, and Thursdays.
Day In The Life
Lead high-complexity implementations for large, multi-site customers with minimal oversight.
Act as a strategic consultant, guiding clients through best practices on change management, system adoption, and business process transformation.
Serve as a product specialist across Workstream’s HR and Payroll tools—educating clients, identifying gaps, and recommending tailored configurations.
Own the end-to-end project lifecycle, including project planning, stakeholder management, risk mitigation, and successful go-live.
Collaborate deeply with Sales, Product, Engineering, and Customer Success to influence roadmap priorities and share customer feedback.
Build and continuously improve scalable implementation processes, documentation, and templates.
Deliver executive-level presentations and client onboarding plans for key enterprise accounts.
Contribute to internal enablement by mentoring team members, leading knowledge shares, and serving as a go-to implementation SME.
Influence team culture by modeling operational excellence, curiosity, and customer empathy.
Who You Are
You think like an operator—planning ahead, spotting inefficiencies, and continuously refining the customer journey.
You’re a trusted voice in the room, both with customers and internal stakeholders.
You’re naturally curious and autonomous—you don’t wait for a playbook; you help write it.
You lift others—offering your expertise freely and proactively mentoring teammates.
5+ years of experience leading SaaS implementations for complex or enterprise-level clients, ideally in HRIS, Payroll, and/or B2B software
5+ years in a customer-facing consulting, implementation, or technical onboarding role
Proven ability to manage multiple high-touch onboarding projects simultaneously
Strong cross-functional collaboration and communication skills—especially with Product and Engineering
Experience advising clients on process design, adoption strategy, and change management
Deep project management skills—you can build Gantt charts in your sleep
Comfort with tools like Salesforce and implementation/project management software
Ability to train and mentor junior implementation specialists
Nice To Have
Payroll, compliance, or HRIS domain knowledge
Startup experience of 1 to 3 years (prior customer success experience even better)
What We Offer
A mission-driven and value-based company dedicated to empower deskless workers and local businesses
An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
Competitive salary and equity
Comprehensive health coverage: Medical, dental, and vision plans, with 100% employer-paid employee-only coverage available on select plans. Dependent coverage options vary by health plan.
In-office amenities and stocked kitchen
401K Plan
Flexible PTO
Salary Range
In compliance with the California Pay Transparency Law, the base salary range for this role is $90,000 to $105,000 in Lehi, Utah, plus eligibility for a performance-based bonus and equity package. When determining a candidate's compensation, we consider a number of factors, including skill set, experience, job scope, and current market data.
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: New York, New York, United States
About the Role
iCapital is seeking a highly motivated and intellectually curious Equity Accounting and Reporting Associate to join the Corporate Finance team. This role offers a unique opportunity to become a subject matter expert in stock-based compensation accounting, equity reporting, and related tax and financial reporting matters within a rapidly growing global fintech organization. This individual will gain exposure to complex technical accounting issues, strategic transactions, and cross-functional initiatives that directly impact the Company's capital structure and growth strategy.
Responsibilities
Support the monthly accounting, reporting, and quarterly/annual close activities related to the Company's global stock-based compensation programs under ASC 718.
Prepare and maintain stock compensation calculations, expense forecasts, valuation support schedules, account reconciliations, and disclosure support.
Analyze the accounting implications of equity transactions, including grants, exercises, vesting events, modifications, forfeitures, cancellations, RSU settlements, share issuances, and other strategic transactions.
Evaluate complex equity-related transactions, including acquisitions, replacement awards, recapitalizations, liquidity events, and new equity program structures.
Prepare stock-based compensation disclosures and supporting analyses for financial statements, management reporting, and regulatory filings.
Assist with equity-related tax accounting analyses, including deferred tax assets, tax deductions, excess tax benefits, and stock compensation impacts on the income tax provision.
Support technical accounting research, documentation, and stakeholder collaboration related to stock compensation, equity transactions, and emerging accounting guidance.
Serve as a key finance contact for external auditors, preparing audit-ready documentation and responding to audit inquiries.
Support the design, execution, documentation, and enhancement of SOX controls and governance processes related to stock compensation and equity reporting.
Assist in preparing analyses and documentation supporting global tax, regulatory, and compliance requirements.
Partner with Human Resources, Legal, Payroll, Tax, and third-party equity administrators to ensure accurate processing and reporting of equity transactions.
Monitor and reconcile equity activity across source systems, capitalization records, and the general ledger.
Assist with capitalization table management, share reserve analyses, and related equity reporting requirements.
Identify and execute opportunities to automate processes, enhance reporting capabilities, strengthen internal controls, and support process transformation initiatives.
Prepare analyses and presentations supporting management decision-making and strategic initiatives.
Contribute to special projects related to equity programs, acquisitions, and organizational growth.
Qualifications
Bachelor's degree in accounting, finance, or a related field
CPA certification is preferred
5+ years of experience in public accounting, technical accounting, audit, financial reporting, or corporate accounting
Strong foundation in U.S. GAAP and financial reporting concepts
Exposure to ASC 718, ASC 740, business combinations, valuation, or technical accounting matters is preferred
Demonstrated ability to analyze complex transactions and communicate accounting conclusions clearly and effectively
Advanced Microsoft Excel skills, including financial modeling, large-data analysis, reconciliations, and reporting
Strong project management and organizational skills with the ability to effectively manage multiple priorities and deadlines
Comfortable operating in a controlled environment with a focus on governance, process discipline, and audit readiness
Highly collaborative with the ability to work cross-functionally across Finance, Tax, Legal, HR, Payroll, and external advisors
Benefits
The base salary range for this role is $ 110,000 to $ 140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Who we want
This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Payments Operations Analyst, you’ll be part of the Payments team within Claims Operations, reporting to the Payments Operations lead. You’ll help run and improve the operations that move money to our members every week, working directly with the partners who receive it. Your work will directly shape the member experience as Garner grows and launches new ways to reward members for choosing great care.
What you will do
Run day-to-day payment operations, including weekly payment cycles, funding, and the checks and controls that keep member payments accurate and on time
Serve as a point of contact for external payment partners, working through file delivery, funding, error reports, and issue resolution
Investigate payment issues end to end: analyze error reports, find the root cause, and drive fixes with internal teams and partners
Support new client and partner launches, setting up payment workflows and confirming everything works once real payments start flowing
Analyze and resolve payment questions and issues raised by clients, members, and internal teams, within our service standards
Help maintain and improve the reporting, trackers, and dashboards that show the status of all payments work
Contribute to internal tools, documentation, and process improvements, using automation and AI tools to make recurring work faster and more reliable
Raise risks early and keep the right people informed, so issues are resolved before they reach members
What we're looking for
1-4 years of experience in operations, analytics, or a similar role; experience in payments, fintech, payroll, benefits, or healthcare operations is a plus, not a requirement
Experience working with external partners or vendors to troubleshoot and resolve issues
An analytical mindset with a keen attention to detail; you dig for the root cause before jumping to a fix
Comfort working with financial data and reconciliations in Excel/Google Sheets
Familiarity with file-based integrations (for example, SFTP, encryption, or file mapping) is a plus
Clear, proactive communication with internal teams and external partners, and comfort using AI tools to work faster and more accurately
A combination of high ownership mentality and detail orientation, including sound judgment and rigor on high-stakes, sensitive operational work, that has resulted in a track record of delivering operational initiatives on tight deadlines
A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success
A methodical problem-solver who drives continuous improvement, readily gives and absorbs feedback, and operates with individual accountability and integrity as part of a mission-driven team.
A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation Transparency:
The base salary range for this position is $65,000 - $78,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Role overview
The Head of Financial Internal Controls will lead the financial business process internal controls function for Nebius Group, building a scalable, risk-based SOX program that supports reliable financial reporting and the continued growth of the business. Reporting to the Head of Internal Controls and Internal Audit, the role will set the strategy, lead execution, and provide senior management with clear insight into control effectiveness, emerging risks, and remediation priorities.
The role will lead an internal team of controls professionals operating as risk partners, with a designated partner for every in-scope financial SOX process. The team will work closely with process and control owners, Finance, and the parallel IT Controls team to strengthen end-to-end controls and address business and technology dependencies. The Head will continue to build the team, its capabilities, and its operating model as the business expands.
As a second-line leader, the Head will establish standards, advise and challenge management, and oversee monitoring and management testing. Business process and control owners retain accountability for designing, implementing, and operating their controls and executing remediation. Internal Audit retains its separate third-line assurance responsibilities, with appropriate safeguards for objectivity where reporting lines are shared.
Key responsibilities
Financial controls strategy and governance
Define and execute the financial internal controls strategy, annual SOX roadmap, and multi-year improvement plan, aligned with financial reporting risks, business priorities, and growth.
Lead financial process risk assessment and SOX scoping, including significant accounts, disclosures, entities, and relevant assertions; reassess coverage as the business, systems, and transaction volumes change.
Set consistent standards for risk and control matrices, process documentation, control design, evidence, management review precision, and deficiency evaluation, aligned with the Group control framework.
Risk partner leadership and team growth
Lead, coach, and evaluate the risk partner team; assign clear process coverage,
objectives
, decision rights, and escalation responsibilities across all in-scope financial SOX processes.
Develop the workforce plan and resource budget; recruit, onboard, and
retain
professionals with the skills needed for business growth, new entities, and increasingly complex processes.
Build technical depth, succession coverage, and a consistent advisory approach; balance internal capacity and specialist support while
maintaining
ownership and quality within the team.
Key responsibilities continued
End-to-end SOX program delivery
Direct the financial
process
SOX lifecycle, from scoping and walkthroughs through design and implementation assessment, operating effectiveness testing, remediation, and year-end roll-forward procedures.
Establish the annual calendar, milestones, quality reviews, and reporting cadence; coordinate with IT Controls, management testing resources, and external auditors to support
timely
completion before annual reporting.
Oversee management testing plans and workpaper quality, including population completeness, sample selection,
evidence
sufficiency, and conclusions. Align deliverables with external auditor expectations while respecting the auditor’s independent judgments and reliance decisions.
Hold risk partners accountable for proactive monitoring of control readiness and execution,
identifying
potential failures early, and coordinating
timely
corrective action with business owners.
Control effectiveness and remediation
Challenge control design and operating performance across in-scope processes, including procurement and payables, revenue and receivables, fixed assets and capital expenditure, inventory, payroll, treasury, tax, and financial close and reporting, as applicable.
Lead second-line oversight of control deficiencies, including root cause analysis, severity assessment, aggregation, remediation planning, compensating controls, and escalation
.
Require remediation plans with accountable business owners, milestones, resources, and evidence requirements. Monitor progress and escalate overdue actions or solutions that do not address the underlying risk.
Oversee validation and retesting of remediated controls, allowing sufficient operating history and evidence before recommending closure; provide transparent assessments of residual risk and readiness for year-end conclusions.
Partnership with IT Controls and business stakeholders
Work as a peer to the IT Controls lead to
maintain
integrated coverage of business controls, IT general controls, automated controls, interfaces, segregation of duties, and system-generated reports used in financial controls.
Agree clear responsibilities and shared milestones with IT Controls; jointly assess the financial control implications of IT deficiencies and coordinate impact analysis, compensating controls, and remediation.
Serve as a senior adviser to Finance and business leadership, translating financial reporting risks into practical control requirements and challenging decisions where exposures
remain
unresolved.
Embed risk partners in process governance and change initiatives.
Advise on
controls for new products, entities, acquisitions, ERP implementations, and data conversions, with clear readiness criteria, risk escalation, and follow-up after go-live.
Reporting and continuous improvement
Provide concise reporting on coverage, testing results, control failures, remediation, resource needs, and emerging risks to the Head of Internal Controls and Internal Audit; contribute to executive and Audit Committee materials and management’s ICFR assessment and certification processes.
Drive proportionate standardization, automation, and better use of data to improve control reliability and reduce unnecessary effort. Lead training for process owners and control owners to strengthen accountability and
evidence
quality.
Qualifications and experience
Required experience
12 or more years of relevant experience in financial internal controls, SOX, audit, or finance risk management, including at least five years leading teams or major controls programs in a complex international environment.
Demonstrated experience leading an end-to-end financial SOX program for a listed or similarly complex business, including risk assessment, scoping, control design, management testing, deficiency evaluation, and year-end reporting.
Proven ability to recruit, develop, and scale a team of internal
controls
professionals,
establish
effective process coverage, and manage competing priorities and resource constraints.
Strong knowledge of COSO, ICFR, SOX requirements, and relevant financial reporting requirements under US GAAP and IFRS; ability to translate accounting and disclosure risks into effective controls.
Track record
of leading oversight of significant deficiency or material weakness remediation, including root cause analysis, sustainable corrective action, and evidence-based validation.
Practical understanding of IT dependencies in financial processes, including ITGCs, automated controls, access and segregation of duties, interfaces, and the completeness and accuracy of information used in controls.
Experience advising on finance transformation, ERP implementations, process redesign, and data migration in a fast-growing or changing business.
Demonstrated ability to influence senior leaders, challenge constructively, and work effectively with business owners, IT Controls, Internal Audit, and external auditors.
Bachelor’s or
master’s degree in Accounting
, Finance, Economics, Business, or a related discipline, or
an equivalent
professional qualification. Fluent written and spoken English.
Preferred qualifications
CPA, CA, ACCA, CIA, or an equivalent professional certification; a master’s degree is an advantage.
Experience in a multinational technology or infrastructure business, with substantial capital expenditure and rapidly evolving financial processes.
Experience with NetSuite, Oracle, or comparable ERP platforms and
controls
management tools.
Leadership competencies
Strategic judgment with the ability to translate risk priorities into practical execution and measurable improvements in control effectiveness.
Strong
people
leadership, clear accountability, and the ability to build an engaged team of credible risk partners across locations and cultures.
Professional skepticism, sound judgment, and the confidence to escalate material issues promptly while
maintaining
productive stakeholder relationships.
Clear executive communication and disciplined delivery in a dynamic environment, with a pragmatic approach to balancing control rigor and business needs.
Measures of success
Complete, risk-based process coverage and
timely
, high-quality SOX deliverables that support management’s annual ICFR assessment and reporting deadlines.
Controls that
demonstrate
effective operation in testing, supported by early detection of potential failures,
timely
remediation, and fewer recurring deficiencies.
Sustainable remediation
validated
with sufficient evidence, integrated resolution of business and IT control dependencies, and
timely
escalation of residual risks.
A capable, scalable risk
partner team
with clear process accountability, strong stakeholder relationships, and capacity aligned with business growth.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
This role provides senior-level HRIS support, solutions and coverage, ensuring continuity of day-to-day HR systems operations while supporting ongoing HR technology initiatives.
The Sr. HRIS Analyst acts as a trusted HRIS partner to HR, Payroll, and IT, stabilizing current core HR technology operations.
The role provides support for HR transformation efforts, including business process optimization and system readiness for emerging technologies (e.g., SuccessFactors to Workday).
Key Responsibilities:
HRIS Operations & Module Support
Serve as the primary HRIS partner for core HCM modules (primarily SAP SuccessFactors Employee Central, Compensation, Recruiting, Onboarding, Payroll, Talent modules and Learning technologies).
Provide hands-on configuration, troubleshooting, and support across the employee lifecycle.
Support HR and Payroll teams with issue resolution, data corrections, and system inquiries.
Support planning and launch of annual cycles namely Employee Objective Setting, Compensation Planning, template configuration and mass-change file uploads.
Provide guidance and system training to administrators, program owners, and other platform users.
System Enhancements, Releases & Integrations
Manage and execute system changes including configuration updates, releases, enhancements, and integrations.
Support HR system integrations and data feeds using middleware or APIs (e.g., Dell Boomi, SAP CPI, file-based integrations).
Partner with IT and vendors to resolve defects, manage incidents, and coordinate fixes.
Identify new or under-utilized system capabilities, including embedded AI and automation features, to continually improve functionality and user workflows
Data Management, Security & Compliance
Perform data migration activities, mass uploads, data mapping, and validation.
Maintain Role-Based Permissions (RBP), workflow rules, MDF objects, and foundation objects.
Conduct data audits, support compliance activities, and ensure data integrity across systems.
Testing & Change Support
Lead and execute testing activities including SIT, UAT, regression, and end-to-end testing.
Support HR-led initiatives such as compensation planning cycles, reporting changes, and process updates.
Document changes, processes, and configuration decisions for continuity and audit readiness.
Reporting & Insights
Support standard and ad hoc reporting across HRIS platforms.
Assist with dashboards, audits, and workforce analytics using SuccessFactors reporting and/or Power BI.
Partner with HR stakeholders to translate reporting needs into system solutions.
Future-State Readiness
Contribute to migration preparation activities such as data cleanup, configuration rationalization, and reporting alignment.
Other Duties as Assigned
Required Skills & Qualifications:
5-7+ years of senior HRIS experience in large enterprise environments.
Bachelor’s degree in HR, Information Systems, Business, or a related field
Strong hands-on experience with SAP SuccessFactors, especially Employee Central, including backend.
Workday experience (support, reporting, security, migration activities).
Experience with REST APIs, HR system integrations, data feeds, and/or middleware.
Proven experience supporting HRIS operations during high-volume, business-critical periods.
Strong testing, data validation, and troubleshooting skills.
Ability to operate independently with minimal ramp-up.
Preferred Experience:
Experience supporting compensation cycles, payroll, or time & attendance integrations.
Experience supporting HR transformations or platform transitions.
Experience with Python and web services; ServiceNow HR case management exposure.
Master's degree preferred but not required.
#LI-TW1
#LI-Hybrid
Corp - D
Professional - 3
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $84,000 - $105,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
- Lead and manage the HR function, including recruitment, HR operations and employee relations. - Develop and implement HR strategies, policies and procedures aligned with business objectives.
Location: EMEA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About People & Talent
People and Talent support the entire MetaMask community. We strive to be the destination employer of choice for our ecosystem. That goal is embedded in all the work we do to attract, retain and support our amazing talent. By joining our team you'll be working with a diverse group of incredible individuals who put 'people first' and are designing and building the workplace of the future.
This role sits within our People Operations, Data & Systems ('PODS') team, which operates as a cohesive, global team within People & Talent. We drive operational excellence across the employee lifecycle by streamlining processes, strengthening programs and policies, and building scalable, intuitive systems that empower teams to do their best work.
We delight our customers (employees, managers, and partners) by delivering a dynamic and engaging people experience that evolves with creativity, curiosity, and accountability. Through intentional process design, thoughtful automation, and a commitment to service excellence, PODS builds scalable, sustainable people programs that support our teams and the business.
What you'll do
As a Senior People Operations Associate, you will be a day-to-day owner of global People Operations, serving as our subject matter expert for Europe, while also contributing to the programs and systems work of the PODS team and leading People Operations projects from scoping through delivery. You will manage the employee lifecycle from pre-boarding through offboarding, administer leaves, keep employee data accurate in our HR systems, and help ensure our practices remain compliant with local labor law and GDPR. Just as importantly, you will look for ways to make that work more scalable by documenting processes, enabling self-service, and applying automation and AI wherever they improve accuracy, efficiency, and the employee experience.
Employee Lifecycle Operations
Manage end-to-end lifecycle processes globally, including pre-boarding, onboarding, employee changes, internal transfers, and offboarding.
Prepare and process employment contracts, amendments, and new-hire documentation in line with local requirements, partnering with Legal where needed.
Administer parental, medical, and other statutory and company leaves, as well as benefits, across multiple countries.
Coordinate with Payroll on hires, terminations, compensation changes, and leaves to ensure timely and accurate processing.
Partner with Employer of Record (EOR) providers and other external vendors (such as payroll, benefits, and immigration counsel) to onboard, support, and manage employees, including in countries where we do not have a local entity.
Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete.
HR Systems, Data & Compliance
Maintain accurate employee records in our HRIS (ADP Workforce Now), performing regular audits, reconciliations, and data cleanup.
Serve as the subject matter expert for European labor law and data privacy requirements, including GDPR, and help ensure compliance across the countries where we operate, escalating risks appropriately.
Serve as a trusted point of contact for employees and managers on policy, leave, and process questions, balancing empathy with compliance.
Process Improvement, Automation & Documentation
Identify manual, repetitive, or error-prone processes and propose or implement automation and AI-enabled solutions, particularly for employee self-service and routine request management.
Create and maintain clear documentation, including guides, FAQs, and process maps, that enable employees, managers, and the People team to self-serve.
Lead and own global and regional People projects end to end, from scoping through delivery, such as system enhancements, policy rollouts, and support for new entity openings, working with Finance, Legal, and Payroll.
Would be great if you brought this to the role
People Operations & Compliance
Experience in People/HR Operations in a global or multi-country environment, ideally in a fast-paced or scaling organization.
Strong working knowledge of UK and European employment practices, statutory leave, and GDPR / UK GDPR considerations.
Hands-on experience with onboarding, offboarding, employee lifecycle changes, and leave administration.
Familiarity with immigration processes and global hiring or relocation support is a plus.
Experience working with Employer of Record (EOR) providers and other third-party vendors, including managing vendor relationships and resolving issues across multiple providers.
Experience drafting, updating, and maintaining employee policies and documentation.
Systems, Data & Technical Skills
Hands-on experience with an HRIS, ideally ADP Workforce Now.
Strong attention to detail and a track record of maintaining data integrity through audits and reconciliations.
Strong Excel/Google Sheets skills (lookups, pivot tables, data validation) for reporting and analysis.
Comfort experimenting with automation and AI tools, such as workflows, bots, scripting, or AI-enabled features within existing tools.
Collaboration & Communication
Clear, professional communication with employees, managers, and cross-functional partners such as Payroll and Legal.
Strong organizational skills and the ability to manage multiple concurrent requests, anticipating bottlenecks before they affect deadlines.
Discretion in handling sensitive and confidential information.
A service-oriented mindset with the ability to balance responsiveness with thoughtful, scalable solutions.
Experience & Background
5+ years of experience in People Operations, HR Operations, HR Administration, or a related role.
Extensive experience supporting employees in the UK and Europe, along with exposure to other regions, is strongly preferred.
Fluency in English is required; a second major European language is a plus.
Comfortable working independently and driving work from idea to execution.
Experience leading or owning projects from scoping through delivery, including coordinating cross-functional stakeholders and driving work to completion.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Ukraine/Europe
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you:
Requirements
5+ years in product management, of which 2+ years on card, neobank or payments products
Has worked on a crypto product or in a crypto company: exchange, crypto card, custodial wallet, on/off-ramp or stablecoin payments
Knows the card lifecycle end-to-end: issuing (virtual and physical), activation, Apple / Google Pay tokenization, authorization, settlement, disputes and chargebacks
Has launched or scaled a card product through an issuer, BIN sponsor or program manager, including vendor selection and commercial negotiations
Has launched financial products in several countries, working with Legal and Compliance on KYC/AML and local regulatory requirements
Understands yield products: where the yield comes from, spread to the user, risk and liquidity constraints, and how to present yield clearly to non-crypto users
Owns unit economics and P&L: interchange, FX spread, yield spread, cashback and loyalty costs, CAC and payback
Has driven activation, retention and monetization after launch, using funnels, cohorts and A/B tests; works with SQL or a product analytics tool hands-on
Has designed payment and onboarding UX for mass-market users: transparent fees, real-time transaction feedback, simple KYC flow
Has managed or mentored PMs or designers and set priorities across several product lines
English – Professional working; Ukrainian – Native.
Nice-to-have:
Visa / Mastercard scheme rules and card processing basics (ISO 8583)
Loyalty, cashback, rewards or tier systems
B2B2C or embedded finance distribution: payroll, mass payouts, contractor payments
Launches in emerging markets (Ukraine, Brazil, Africa, Georgia, Armenia)
Transfers (IBAN, phone, link) and investment products (tokenized stocks) in a consumer app
Growth and referral mechanics in fintech
Responsibilities
Own the vision, strategy and roadmap of the Payments product: card, transfers, Earn, Savings, cashback, loyalty and tiers
Launch card products and new card features, and expand them to new countries together with Legal and Compliance
Manage relationships and commercial terms with card issuers, program managers, payment schemes and other financial vendors
Grow usage and profitability of the Bank: activation, card spend, Earn balances, retention and revenue per user
Own Earn as a product: rate competitiveness, how yield is presented to users, risk and liquidity limits agreed with WhiteBIT and Compliance
Design the user journey from sign-up and KYC to first payment, top-up and transfers; run experiments and fix drop-off points
Build growth mechanics into the product: referrals, cashback, tiers and B2B2C partner onboarding together with BD
Lead and develop the product office (2 PMs, 1 designer): ownership areas, goals, product rituals, feedback and performance reviews
Build quarterly and annual product plans and align engineering, design, compliance, legal and BD on them
Report to the CEO on product metrics, roadmap and key decisions
Working terms
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: EMEA; Portugal; Spain; Poland
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
👩💻 The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region.
Oyster is looking for an Offboard Operations Expert to join our Lifecycle Operations Department to help us deliver a fantastic support experience to our growing number of customers and team members.
Your role is dedicated to serving as a trusted primary point of contact during sensitive employment and offboarding situations. You will independently guide customers through complex individual cases and bulk offboardings ensuring they feel thoroughly supported, clear on local employment requirements, and confident in our service every step of the way.
Key Responsibilities
You are a key voice of Oyster to our customers and team members during sensitive HR and offboarding phases. You balance case management with proactive problem-solving to make complex processes seamless.
- Act as the primary point of contact for customers and team members, guiding them through standard and complex offboarding processes;
- Work collaboratively and cross-functionally with customer service colleagues, HR, finance, product, and legal experts to resolve queries and then share your knowledge with the whole customer-facing team to create a great experience for our customers, and to keep the streamlined process.
- Consistently meet individual weekly service delivery goals, adherence to SLAs, and customer satisfaction (CSAT) metrics;
- Handle complex customer inquiries and escalations with clarity and empathy, knowing when to leverage manager support for high-risk situations;
- Lead and project manage small bulk offboardings (5+ team members), coordinating requirements asynchronously and synchronously with internal cross-functional partners;
- Identify opportunities to tweak existing playbooks and workflows to eliminate bottlenecks and boost operational efficiency;
- Maintain exceptional data accuracy on the Oyster platform and keep all ticket communications clear and up to date;
- Participate in small project initiatives, contribute to internal knowledge bases & help center articles and support team members through peer learning.
Core Requirements
- 3+ years of experience in customer service or customer-facing operations, with a strong background in HR, People Operations or People administration.
- Demonstrated experience managing complex employee-lifecycle cases and small group transitions or bulk workflows.
- Experience supporting employees or customers across multiple countries, regions or employment jurisdictions.
- Exposure to employment practices within EMEA is strongly preferred.
- Strong SLA and metrics focus, with a track record of achieving individual output and quality goals such as CSAT and turnaround times.
- Strong process orientation and confidence using self-service playbooks, asynchronous tools and cross-functional expertise to resolve incomplete or complex information.
- An empathetic, human-centred approach to customer support, particularly during sensitive employment transitions.
- Strong analytical curiosity and the ability to identify the underlying issue behind a customer request rather than addressing only the immediate question.
- Excellent time management and prioritisation skills, with the ability to manage multiple cases, deadlines and regional dependencies independently.
- Excellent written and verbal communication skills, including the ability to adapt communication for customers, team members and internal stakeholders across different cultures and jurisdictions.
- Strong attention to detail and sound judgement when working with sensitive, confidential or compliance-related information.
- Collaborative mindset and willingness to share knowledge, support colleagues during busy periods and work effectively within a distributed global team.
- Remote-first mindset and alignment with Oyster’s mission to create global employment opportunities.
- AI & Workflow Automation: Actively embraces emerging AI technologies, with a willingness to continuously learn, experiment and identify opportunities to improve workflows, productivity and operational excellence.
You’ll also need
- A reliable home internet connection, or the ability to obtain one.
- Fluent English language skills.
- The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Pasig, Philippines; The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements
IN - Bangalore, India; Act as the first-stop local counterpart for Scopely’s global teams, enabling clear and responsive collaboration across time zones and functions
УдалённоNew York; Dublin; London
УдалённоUnited States
УдалённоCanada
seniorСША; This role reports to the Senior Manager of Implementation and is based in Lehi, UT, with a hybrid schedule requiring in-office presence on Tuesdays, Wednesdays, and Thursdays
New York, New York, United States
УдалённоГеография найма не уточнена
headAmsterdam, Netherlands
ГибридseniorMississauga, Ontario
seniorГермания, Франция, Италия; Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete; Familiarity with immigration processes and global hiring or relocation support is a plus; EMEA - Remote
seniorUkraine/Europe
To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region; The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team; EMEA