Задачи:
— Полное управление функциональностью: от идеи до запуска.
— Работа в динамичной среде, быстрая адаптация к изменениям.
— Полная свобода в тестировании гипотез и использовании AI инструментов.
— Сотрудничество с командами Engineering, Creative, Analytics и Ops.
— Анализ метрик производительности и пользовательского поведения.
Требования:
— Опыт работы 3+ года в роли Product Owner, бизнес-аналитика или проектного менеджера.
— Адаптивность и устойчивость к изменениям.
— Умение разбивать сложные задачи на чёткие требования и истории пользователей.
— Высокий уровень ответственности и отличные коммуникативные навыки.
Условия:
— Офис в Лимассоле, Кипр.
— Заработная плата: €4 000–7 000 брутто в месяц.
About Utorg:
Founded in 2019, Utorg builds infrastructure for stablecoin payments including on- and off-ramps, self-custodial wallets, and crypto cards. The platform serves over 2 million users in 130+ countries and supports 2,100+ B2B platforms with $2.4B+ moved to date. The company is fully MiCA-authorized across the EEA and PCI DSS Level 2 certified, backed by Dragonfly, TA Ventures, and Hypra.
Tasks:
— Own backend architecture across two large-scale microservice platforms (30+ and 25+ services), including system design, API contracts, data flow, and inter-service communication.
— Lead complex integrations with payment providers, card issuers, blockchain networks, and third-party APIs, ensuring reliability in production.
— Drive performance and scalability by identifying bottlenecks, designing caching strategies, optimizing database queries, and ensuring platform handles growing load.
— Shape technical direction by making architectural decisions, evaluating trade-offs, and influencing engineering standards.
— Partially offload the Tech Lead to help scale the team.
— Build and improve AI-powered processes using LLM-based systems to automate operational and development workflows.
— Contribute to office frontends (~20% time) by maintaining and extending React-based admin dashboards.
— Own features end-to-end from planning and design to implementation, testing, production monitoring, and iterative improvement.
— Collaborate closely with Product, QA, and cross-functional teams, produce technical documentation, participate in code reviews, and share knowledge.
— Participate in shared on-call rotation approximately one week per month.
Requirements:
— 5+ years of production backend development experience with TypeScript/Node.js.
— 2+ years of production experience with NestJS including modules, providers, middleware, guards, interceptors, and microservice architecture.
— Deep PostgreSQL expertise including schema design, indexing (partial, GIN/GiST), query optimization, zero-downtime migrations, and database-per-service pattern.
— Hands-on microservices experience (not monolith split into modules).
— Experience with inter-service communication (RPC, pub/sub), message brokers, idempotency, eventual consistency, saga/outbox patterns.
— System design skills including decomposing services, designing API contracts, data flow architecture, and capacity planning.
— Ability to whiteboard systems and explain architectural decisions.
— Experience with complex integrations with third-party APIs, payment systems, or similar external services in production.
— Knowledge of retries, circuit breakers, and graceful degradation.
— Performance engineering skills including profiling, caching strategies, load analysis, and bottleneck identification.
— Ability to optimize slow queries and services.
— Production blockchain experience with on-chain transactions, multiple networks, and real user funds.
— Understanding of HD wallets (BIP32/BIP39), smart contracts, ABI, ERC-20/SPL tokens, and account-based vs UTXO models.
— Experience with libraries such as ethers.js, viem, and solana/web3.js.
— AI-driven development experience using AI tools (Claude, Copilot, Cursor) and optimizing business or organizational processes with AI/LLMs.
— Strong testing discipline including unit tests (Jest), integration tests with real databases, and microservice testing.
— Security-conscious coding practices suitable for fintech and crypto.
— Skilled in technical research, evaluating trade-offs, testing hypotheses, and making data-driven architectural decisions.
— English proficiency at Upper-Intermediate level.
— Fluent in Russian.
Nice to have:
— Experience with NATS JetStream as a transport layer.
— Observability tools: OpenTelemetry, Prometheus + Grafana, structured logging (pino), distributed tracing.
— Advanced Kubernetes skills including Kustomize/Helm, deployment strategies, and resource management.
— Fintech domain knowledge: PCI DSS, GDPR, KYC/AML, payment systems.
— Experience mentoring junior/middle developers.
— React basics for office UIs (functional components, hooks, Redux, Material-UI).
— Close collaboration with Product, QA, Frontend, and Mobile teams; essential cross-functional communication.
Key results expected:
30 days: Ship first features to production, deep dive into stack, architecture, and domain.
60 days: Independently drive complex integration or major feature, participate in architectural code reviews, propose improvements.
90 days: Make architectural decisions, influence technical direction, partially offload Tech Lead, participate in planning.
Conditions:
— Fully remote work.
— Agile, international team.
— Engineering culture encouraging modern tools and development practices.
— Two career tracks: Tech Lead or Staff/Principal IC.
— Career progression and professional development in fintech.
— Competitive salary based on individual performance review.
— Transparent feedback culture valuing ownership and open dialogue.
Recruitment process:
— Submit application and CV.
— Application review.
— HR interview.
— Technical interview.
— Team Lead interview.
— Offer and next steps.
Location: Tel Aviv, Israel
Workplace: hybrid
About Spin.AI
Spin.AI is a global SaaS security company based in Palo Alto, CA, protecting enterprises from SaaS ransomware, Shadow IT, non-compliance, data loss, and data leak disasters in the cloud.
SpinOne is an all-in-one SaaS data protection platform built for mission-critical applications such as Google Workspace, Microsoft 365, Salesforce, Slack, and Atlassian. We deliver the most innovative last line of cyber defense, along with SaaS data management and protection, for more than 2,000 organizations worldwide. Learn more at https://spin.ai/
Position Summary:
Spin.AI is looking for a Director of Product Management to lead our security product portfolio and take it to the next level. You will own two strategic, fast-growing products - our Browser Security solution and our SaaS DLP solution - and be the driving force behind their success in the market.
This is an end-to-end leadership role: you will define the product vision, own the roadmap, stay ahead of the competitive landscape, and work hand-in-hand with engineering teams to turn strategy into products customers love. Above all, you will lead these products to scale - growing adoption, revenue and market position.
If you are a business-minded product leader with deep security expertise who thrives in a fast-paced, high-growth environment, we want to talk to you.
Role and Responsibilities:
Product Vision, Strategy and Roadmap:
Own the product vision and long-term strategy, aligned with market trends, customer needs, and business objectives.
Conduct market research, competitive analysis, and customer interviews to identify product opportunities and define the product roadmap.
Collaborate with the executive team to prioritize features, releases, and investment areas.
Customer Insight and Requirements:
Work closely with customers, sales, marketing, and other stakeholders to understand their needs, pain points, and desired outcomes.
Translate customer requirements into detailed product requirements, user stories, and acceptance criteria.
Collaborate with engineering and design teams to ensure the feasibility and usability of product features.
Product Development and Execution:
Collaborate with cross-functional teams, including engineering, design, quality assurance, and operations, to develop and deliver high-quality products on time and within budget.
Lead agile product development processes, including sprint planning, backlog grooming, and release management.
Conduct regular product reviews, track progress, and address any issues or obstacles that arise during the development cycle.
Market and Competitive Analysis:
Stay up-to-date with cybersecurity industry trends, market dynamics, and competitive landscape.
Conduct competitive analysis to identify differentiation opportunities and inform product positioning and pricing strategies.
Monitor customer feedback and market demands to continuously improve and evolve the product offerings.
Product Launch and Go-to-Market:
Partner with marketing and sales on go-to-market strategy, including positioning, messaging, pricing and sales enablement.
Support product launches, customer demonstrations, webinars and training sessions.
Product Performance and Optimization:
Monitor product performance and key metrics, analyze user feedback, and identify areas for improvement and optimization.
Collaborate with customer success teams to gather customer insights, track product usage, and gather feedback for future iterations.
Work with engineering teams to prioritize and address bug fixes, enhancements, and feature requests.
Qualifications:
7+ years of experience in product management roles at security companies.
Proven experience leading a Browser Security product.
At least one role leading a product at a fast-growing startup.
Experience leading the integration of multiple products into a unified platform or offering - a strong plus.
Strong understanding of cybersecurity concepts, technologies and market trends, familiarity with DLP and SaaS security - a strong plus.
Very strong business orientation - the ability to connect product decisions to revenue, growth and customer value.
Excellent analytical and problem-solving skills, with the ability to translate complex technical concepts into user-friendly solutions.
Track record of working closely with engineering teams and delivering high-quality products on time.
Strong leadership, collaboration and communication skills, with the ability to influence executives and cross-functional teams.
Familiarity with agile development methodologies and product management best practices and tools.
Bachelor’s degree in computer science, engineering, business or a related field (or equivalent experience). MBA preferred.
Why join Spin.AI?
This is an incredible opportunity to join a fast-paced team with high growth potential to become a new unicorn or decacorn within the next few years.
Dream team of highly motivated and talented people, ambitious goals and challenges that require high analytical, management and communication skills.
EEO Statement
Equal Opportunity Employer
Spin.AI is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO is the Law poster and its supplement.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please contact our HR Manager, Shushan Akopian via shushan@spin.ai.
About Stripe:
Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet.
About the team:
The Commercial Grower team works with the most ambitious and fastest growing companies in the Commercial segment, which includes businesses typically processing $20M–$50M in annual payment volume. Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for these businesses. The team supports users to increase their domestic presence whilst expanding into new territories and unlocking new revenue streams. This role can be based out of Dublin or Berlin office or Germany remote.
What you’ll do:
— Directly manage and nurture a named account list and develop territory and account plans for winning and expanding business with the Commercial segment.
— Own the renewal and retention strategy for your territory, proactively identifying and mitigating churn risk.
— Build and maintain key relationships with C-level executives, orchestrating the right executive touch points.
— Work with company leaders from multiple functions (Engineering, Product, Finance) to lead complex product workshops and financial analyses.
— Orchestrate cross-functional teams including Solutions Architects, Customer Success, and Product Specialists to deliver technical value and drive activation.
— Contribute to shaping Commercial strategy and building repeatable processes and scaled engagement models.
— Develop strategies for growing wallet share, driving multi-product adoption, and defending/expanding existing revenue.
— Lead and contribute to team projects to develop and refine sales processes.
— Engage with internal Product and Engineering teams to help drive product and DACH market strategy.
Who you are:
— A top class salesperson and relationship manager capable of engaging in business and technical conversations at multiple organizational levels including CTO, COO, CFO.
— Experienced in building value in competitive situations and working on products requiring deep product understanding combined with technical knowledge.
— Positive attitude and tireless work ethic when encountering blockers.
— Naturally curious and analytical, enjoying digging into business models and helping customers quantify investment decisions.
Minimum requirements:
— Fluent in German.
— 7+ years of sales experience, preferably selling a technical product, with a track record of top performance.
— Experience leading complex, multi-party sales in a highly consultative manner.
— Ability to operate in a highly ambiguous and fast-paced environment.
— Great listening skills and ability to become a trusted resource for decision-makers across technology and finance organizations within software companies.
— Proven ability to lead complex negotiations involving bespoke commercial agreements and cost models.
— Superior verbal and written communication skills.
— Highly curious with a strong interest in technology.
Preferred requirements:
— Prior experience at a growth stage Internet/Software company.
— Experience in fintech/payments is a plus, but not prerequisite.
Role
We are looking for a Sales Account Executive-Enterprise to join our Sales team. This is a remote based in Taiwan role, reporting to the Regional Sales Director in the Sales department. You will be responsible for understanding and solving customer pain points through a unique value proposition, focusing on high-impact growth within your territory. By educating key decision-makers on inspiring technology, you will drive the mission forward and ensure customer success.
What you’ll do (Role Expectations)
— Understanding and solving customers' pain points through Zscaler's unique value proposition
— Embracing selling an inspiring technology to educate key decision-makers in organisations in your territory
— Creating a plan for success including coverage, target prospects, customer footprint, partner coverage, marketing campaigns
— Learning and implementing world-class sales methodologies to overachieve on quarterly/annual revenue goals
— Working with Sales Engineers to achieve both business and technical value
Who You Are (Success Profile)
— Thrive in ambiguity and dynamic environments
— Comfortable building the path as you walk it
— Act like an owner with passion for the mission and integrity
— Problem-solver focused on finding solutions and delivering impact
— High-trust collaborator, ambitious for the team
— Embrace challenge culture with ongoing feedback
— Learner with a growth mindset, obsessed with development
— Passionate and purposeful in your work
What We’re Looking for (Minimum Qualifications)
— Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
— Professional experience in Sales managing a revenue quota
— Bachelor's degree in Business or a related field
— Progressive selling experience engaging with accounts and selling at the C-Level
What Will Make You Stand Out (Preferred Qualifications)
— Experience leveraging AI-powered sales intelligence software or positioning predictive AI cloud security frameworks to expand enterprise market share
— Experience selling Security, SaaS, or Software
— Experience working with Channel partners to create joint plans, develop pipeline, and lead opportunities to closure
Our Benefits program includes various health plans, time off plans for vacation and sick time, parental leave options, retirement options, education reimbursement, in-office perks, and more.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to equal employment opportunities and providing reasonable support in recruiting processes for candidates with diverse needs.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry’s AI capabilities span infrastructure, product features, design, and data ingestion. We’re hiring a Senior Technical Program Manager to connect this work across teams, helping them make decisions, manage dependencies, and deliver a cohesive product experience.
Our AI/ML team is building a modular platform for model routing, agent execution, and evaluations. Issues Platform owns customer-facing experiences such as issue details, activity feeds, and notifications. Product Design shapes how these experiences work together, while Ingest provides the underlying data pipeline.
You’ll lead the program across these teams: clarifying ownership, sequencing work, managing integration risks, and coordinating release readiness. You’ll partner with team leads to connect their plans and resolve gaps between roadmaps.
You’ll also improve how engineering changes reach teams across Engineering, Product, and Design, along with Documentation and Support. Your goal is a lightweight process giving partners the information and preparation time they need before changes reach customers.
You’ll join an early TPM team and help shape how the function works at Sentry. Success means helping teams deliver together through technical judgment, clear communication, and practical coordination.
This role is based in San Francisco, with three days per week in the office.
WHAT YOU’LL DO
AI DELIVERY
- Connect roadmaps across AI/ML, Issues Platform, Product Design, and Ingest into a shared delivery plan.
- Sequence platform capabilities, product features, and design work so teams address dependencies before they delay a release.
- Help teams assign accountable owners, resolve open decisions, and communicate commitments.
- Partner with engineering and product owners to define release readiness, including evaluation results, staged rollouts, eligibility, and access requirements.
- Bring ingestion and reliability dependencies into roadmap discussions so teams understand the risks behind delivery commitments.
- Drive risk mitigation with clear owners, contingency plans, and timely escalation.
- Give teams and leadership an accurate view of progress, dependencies, decisions, and risks.
CHANGE READINESS
- Build a lightweight process for identifying changes affecting other teams, notifying partners, and confirming readiness before release.
- Include documentation and support preparation in delivery planning, starting with AI features.
- Establish concise updates showing what is changing, when, and who needs to act.
- Review communication and readiness gaps with the teams involved, then improve the process.
- Keep the effort proportional to the change and remove steps which don’t improve delivery.
HOW YOU WORK
- You help teams bring structure to complex programs with unclear ownership or no established process.
- You listen to different perspectives, make tradeoffs visible, and help teams resolve competing priorities.
- You engage with technical details and connect architectural decisions to delivery risks and product outcomes.
- You raise risks early, propose practical responses, and follow through.
- You adapt processes to teams’ needs and simplify them when the value is unclear.
- You respect team ownership while helping cross-team decisions reach resolution.
- You share information clearly so partners have the context they need to contribute.
QUALIFICATIONS
- Experience leading complex technical programs from problem definition through launch.
- Experience coordinating delivery across multiple engineering teams with separate roadmaps and leadership.
- Technical understanding to review design proposals, discuss architectural tradeoffs with engineers, and identify integration risks and downstream effects.
- A track record of managing dependencies, driving risk mitigation, and adapting plans as conditions change.
- Experience creating or improving processes which teams adopted and sustained.
- Clear written communication, including program updates, decision records, and escalations with explicit next steps.
- Experience building alignment across engineering, product, and design through sound judgment and follow-through.
Relevant experience might come from technical program management, software engineering, or another role involving ownership of cross-team technical delivery.
PREFERRED EXPERIENCE
- Shipping AI/ML or LLM-backed features, including evaluations, quality checks, and staged rollouts.
- Partnering with product design to coordinate design and engineering work.
- Working with data pipelines, ingestion, or streaming infrastructure.
- Building developer tools or technical B2B products.
- Improving release communication across engineering, documentation, and support.
Experience in every preferred area is not required.
TEAM PRINCIPLES
- Make work visible. Keep plans, ownership, decisions, and next steps clear and current.
- Raise risks early. Give teams time to respond before delivery is affected.
- Reduce friction. Build practices which help teams get work done.
- Respect ownership. Support informed decisions and help accountable owners resolve open questions.
- Keep partners informed. Communicate changes to scope, timing, and readiness before they affect others.
The base salary range Sentry reasonably expects to pay for this position is $150,000 to $240,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Makkah, Saudi Arabia; Riyadh, Saudi Arabia; Jeddah, Saudi Arabia; Dammam, Saudi Arabia
Job Description
The
Turbine & Precision Equipment Rigger
is responsible for executing highly critical, heavy, and precision lifting operations during power plant turbine outages and industrial maintenance shutdowns. This role demands exceptional technical expertise to safely handle multi-million dollar rotating equipment, gas/steam turbine components, and delicate machinery within tightly restricted spaces. The successful candidate must strictly adhere to engineered lifting plans, maintain zero-compromise safety standards, and display flawless precision under fast-paced outage timelines.
Key Responsibilities
Rigging Execution:
Safely attach, lift, guide, and position heavy turbine components and associated mechanical equipment in strict compliance with
approved, engineered lifting plans
.
Pre-Lift Assessment:
Thoroughly review critical technical parameters prior to every lift, including total load weight,
exact center of gravity
, designated lifting points, travel path clearances, and final landing arrangements.
Equipment Management:
Select, calculate, and inspect specialized rigging hardware such as synthetic/wire-rope slings, shackles,
spreader beams
, chain blocks, and specialized lifting accessories.
Compliance & Safety Verification:
Audit all lifting tackle before use to verify valid identification tags, current inspection status, and
Working Load Limits (WLL)
.
Precision Maneuvering:
Expertly guide immense structural loads through highly restricted areas and congested plant environments utilizing controlled mechanical methods and precise signaling.
Requirements
Experience:
Minimum of
3 to 5 years of proven experience
as an industrial rigger, with a strong preference for candidates who have completed major
turbine outages, power plant shutdowns, or heavy mechanical maintenance
.
Technical Skills:
Comprehensive knowledge of rigging mathematics, center-of-gravity calculations, crane signals, and rigging hardware capacities.
Certifications:
Valid third-party rigging certifications (such as
TUV, Bureau Veritas, Aramco, or equivalents
) are highly preferred.
Physical Capability:
Ability to work in confined spaces, at heights, and handle the physical demands of 12-hour shifts typical during emergency or scheduled outages.
Soft Skills:
Strong teamwork orientation, high attention to detail, and a strict commitment to safety protocols.
Makkah, Saudi Arabia; Riyadh, Saudi Arabia; Jeddah, Saudi Arabia; Dammam, Saudi Arabia
This role is open only to candidates currently living in Mexico or Latin America. Applications from other regions will not be considered.
Responsibilities:
— Analyze requirements and acceptance criteria before development starts, raising ambiguities and edge cases early.
— Design, document, and maintain test cases and test plans, ensuring traceability from requirements to defects.
— Run exploratory testing with defined charters and scope, finding issues beyond scripted tests.
— Own manual regression scope, deciding what to check each release based on risk.
— Triage production issues: reproduce, isolate, assign severity, escalate, and verify fixes.
— Design and produce complex test data involving multiple roles, permission levels, states, and high document volume.
— Validate permission hierarchies and tenant-level data isolation.
— Write detailed defect reports with steps, evidence, and environment details for asynchronous review.
— Communicate quality status and residual risk to stakeholders for informed release decisions.
— Collaborate with automation engineers to hand off stabilized cases and focus automated suites on critical areas.
Requirements:
— Minimum 5 years of software quality assurance experience, including 3 years testing complex, business-critical web applications.
— Strong command of test design techniques: equivalence partitioning, boundary value analysis, decision tables, state transition testing.
— Experience with disciplined exploratory testing.
— Experience triaging production issues, distinguishing technical severity from business priority.
— Experience designing test data for multi-role, multi-permission scenarios.
— Working knowledge of SQL for data validation.
— Experience validating APIs with Postman or equivalent.
— Proficiency with Jira and test management tools like TestRail, Zephyr, or Xray.
— Excellent written and spoken English communication skills.
— Experience in Agile environments (Scrum, Kanban) and working across time zones with US Pacific business hours overlap.
— Ability to maintain quality under schedule pressure and explain technical risks in business terms.
Bonus Points:
— Ability to read, run, and interpret automated test suites (Playwright, Cypress, Selenium) without owning them.
— Experience testing document-heavy or highly configurable SaaS platforms.
— Experience in regulated industries such as legal, healthcare, or financial services.
— Familiarity with audit trails, access controls, and data retention requirements.
— ISTQB Foundation certification or equivalent formal training.
— Experience with accessibility testing against WCAG guidelines.
— Experience using AI-assisted tools for drafting test cases or summarizing exploratory sessions with validation judgment.
About the company:
MagmaLabs is a team of innovative software professionals delivering high-quality solutions across diverse industries, prioritizing excellence, creativity, continuous growth, professional development, mentorship, and a culture of technical excellence.
Ищется разработчик на Unreal Engine 5 для участия в создании прототипа игры в жанре стелс/пазл хоррор на ПК. Проект представляет собой атмосферный хоррор от первого лица с исследованием, стелсом и головоломками, действие происходит в заброшенном кукольном театре. В обязанности входит разработка игровых механик, реализация поведения противников с использованием AI, создание взаимодействий игрока с окружением, а также перевод дизайн-требований в технические решения. Требуется уверенное владение Unreal Engine, Blueprints и/или C++, понимание принципов игровых систем, опыт работы с AI приветствуется. Важно уметь самостоятельно разбираться в задачах, оценивать техническую сложность и предлагать альтернативы, а также работать в команде с геймдизайнерами и художниками. Проект находится на этапе прототипирования, работа частичная и удалённая, без оплаты.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
Independent Contractor – CPT-11508 Construction Operations & Administrative Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing residential and commercial construction company is seeking a part-time Construction Operations & Administrative Assistant to support the day-to-day back-office, project coordination, estimating, procurement, compliance, and documentation workflows of the business.
The VA will work closely with the client to keep project information organized, process incoming invoices and documents, track subcontractor compliance, support permitting and inspections, assist with estimating and bid preparation, coordinate material orders, and help maintain current project schedules and documentation.
The ideal candidate is highly organized, detail-oriented, comfortable working within construction workflows, and able to use technology and AI tools to improve administrative efficiency.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Invoice & Document Intake
Monitor a dedicated company email address for invoices, receipts, COIs, and vendor documentation
Review and organize incoming documents
Route invoices to the bookkeeper with the correct project and cost code
Flag invoices or documentation requiring client approval
Route receipts and supporting documentation to the appropriate accounting records
Maintain organized digital files and project documentation
Review and organize project invoices, plans, historical project records, and other construction documentation used for estimating and project management
Organize and utilize historical project plans, invoices, and completed-job information as reference material for estimating and budgeting activities
Support the preparation and organization of historical project information used to develop and improve the client’s AI-assisted estimating process
Subcontractor Compliance
Request and track Certificates of Insurance (COIs), W-9s, Workers’ Compensation documentation, and other required subcontractor records
Monitor expiration dates and outstanding compliance requirements
Follow up with subcontractors before missing documentation delays payments or project activity
Maintain accurate subcontractor compliance records
Coordinate subcontractor bid requests and collect responses for project estimating and budgeting
Track subcontractor proposals and incorporate received bids into project budgets
Support the review and organization of subcontractor information and project-related requirements
Permits, Utilities & Inspections
Assist with utility service requests
Support permit applications and related documentation
Track permit approvals and outstanding requirements
Schedule and monitor inspections
Track project closeout requirements, including U&O documentation where applicable
Follow up on outstanding permit, utility, or inspection items
Assist with construction-code research and document findings that may affect project requirements or construction decisions
Research applicable construction requirements when questions arise regarding existing structures, materials, or proposed work
Conduct construction-code research using AI tools and other available resources to support project-specific compliance and construction questions
Assist with researching whether proposed construction solutions or existing conditions comply with applicable code requirements
Estimating & Bid Support
Assist with basic construction takeoffs and quantity calculations
Solicit subcontractor and vendor pricing
Organize incoming subcontractor bids and proposals
Compare and maintain bid information for client review
Assist with preparing estimates and proposals
Maintain supporting bid and estimating documentation
Generate and review AI-assisted material takeoffs, including drywall, lumber, plumbing fixtures, light fixtures, and other construction materials
Use the client’s AI-assisted estimating engine to generate preliminary material takeoffs, allowances, and project budgets
Review and audit AI-generated takeoffs and budgets for accuracy and identify incorrect assumptions or quantities
Assist with generating subcontractor Requests for Proposals (RFPs) through the client’s AI-assisted estimating workflow
Update and maintain project budgets as new subcontractor bids are received
Use historical project plans, invoices, and completed-job data to support AI-assisted estimating
Review engineering plans and identify potential constructability, coordination, or cost issues before project work proceeds
Use SketchUp to review and scale drawings and create construction/architectural details that are not included in the original plans
Ordering & Procurement
Place material and product orders with approved vendors
Confirm pricing, availability, and delivery information
Track orders and expected delivery dates
Follow up on delayed or incomplete deliveries
Route receipts and purchasing documentation to accounting
Maintain organized procurement records
Review construction material and labor requirements and assist with verifying quantities before purchase requests are processed
Assist with organizing purchase requests and confirming that requested quantities align with project requirements
Coordinate procurement information with the appropriate internal or external parties for processing
Assist with validating material quantities and project requirements generated through the estimating process before procurement activities proceed
Schedule & Project Coordination
Review and update project schedules in Monday.com
Track upcoming milestones, inspections, deliveries, and project tasks
Distribute current plan sets and project information to subcontractors as directed
Run and maintain standard job-open checklists
Keep designer selections and other project information current
Follow up on outstanding project coordination items
Flag schedule conflicts, missing information, or issues requiring client attention
Assist with monitoring project schedules and milestones and identify work that is not aligned with the planned schedule
Maintain and organize project coordination information across contractors, subcontractors, permits, inspections, and other project activities
Review architectural and engineering plans to identify potential conflicts between construction elements that may affect project coordination, cost, or constructability
Support the client in resolving plan-related issues by documenting discrepancies and bringing potential conflicts to the client's attention
General Operations Support
Maintain organized project folders within Google Drive
Communicate with the client and team through Gmail and Slack
Assist with recurring operational and administrative projects
Use ChatGPT, Claude, and other approved AI tools to improve productivity, summarize information, prepare drafts, and streamline repetitive workflows
Maintain organized historical project information that can be reused for estimating, budgeting, and future project planning
Help develop and maintain repeatable workflows and documentation as the client builds out processes for the new VA role
Leverage AI tools to reduce manual workload and improve the efficiency of construction operations
Support the development and management of the client's AI-assisted construction workflows as the processes are documented and refined
Work closely with the client during the initial implementation of new workflows and gradually take ownership of recurring processes
Use AI tools to reduce the amount of manual work required for estimating, research, budgeting, and project administration
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous administrative, operations, or project coordination experience required
Construction industry experience strongly preferred
Experience supporting contractors, builders, subcontractors, or construction projects preferred
Experience with construction documentation and project coordination preferred
Estimating, takeoff, bid coordination, or procurement experience is a strong plus
Familiarity with subcontractor compliance documentation is a plus
Strong spreadsheet, file-management, and organizational skills required
Strong written and verbal English communication
Comfortable learning company-specific construction processes and terminology
Experience using ChatGPT, Claude, or similar AI tools preferred
IDEAL CANDIDATE PROFILE
Highly organized and process-oriented
Strong attention to detail
Comfortable managing multiple construction projects and deadlines
Proactive with follow-up and identifying missing information
Able to work independently within established processes
Comfortable communicating with subcontractors, vendors, and internal team members
Strong problem-solving and organizational ability
Comfortable using AI tools to improve efficiency
Interested in becoming a long-term operational support resource
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Monday.com
Gmail / Google Workspace
Google Drive
QuickBooks – Familiarity Preferred
Slack
ChatGPT
SketchUp – Preferred
Claude / AI Productivity Tools – Required / Strongly Preferred
Work Schedule
Contracted Hours per Week: 10-20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 9AM-11AM Central time for the first 2-4 weeks; then will expand to 20 hours/week
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10-20 hours/week
Daily Working Time: 9AM-11AM Central time for the first 2-4 weeks; then will expand to 20 hours/week
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong Spoken and Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Workplace: fully
Role Overview
The Customer Success Manager is a hands-on player-coach who owns the external link with our Ethena Pay users. You'll be the single accountable owner of the customer experience after signup. On day one you'll be in the queue answering tickets yourself, including the hard ones. For the 1st 6 months, expect roughly 70% doing the work and 30% building the operations of the function. You’ll be the 1st, so there is huge potential career growth baked in here. You’ll find your maximum ability and seniority level within the team, as the need for a larger support and payments ops org grows around you.
Support is a key place a money product can truly stand out, and few competitors set a high bar We want users to tell other people how good our support is, and we want ticket volume to fall because the reasons for them are being removed. You'll sit directly inside the product team, working closely with Engineering, Finance, Compliance, and our GTM team.
Role Responsibilities
Own the queue personally: handle most inbound tickets yourself early on, own Zendesk end to end (triage, tagging, macros, help centre). You’ll publish, and hold yourself to, the first response and resolution targets.
Set a support quality bar users talk about: define what best-in-class looks like in writing, measure satisfaction and public sentiment properly, run response QA, and contact affected users before they contact us.
Turn support into measured input for product and engineering: a standing weekly read by cluster and contact rate, every defect routed with impact and an owner, and clear escalation thresholds so emergencies move fast and routine volume never interrupts engineering.
Automate the work: remove the causes of the largest clusters through product fixes, self-serve answers and automated status updates, use AI-assisted triage with a human check wherever money is involved, and track falling effort per user as an explicit goal.
Be the named operational owner of our rails vendors (card issuer, on/off-ramp, KYC and wallet partners), with escalation paths, a vendor incident log and evidence for commercial reviews.
Bring the manual money workflows under documented control: runbooks, four-eyes checks and audit trails for reconciliation, disputes and chargebacks, refunds, stuck withdrawals, fraud triage and KYC edge cases, working with parent Finance and Compliance.
Build and lead the operations function: bring support across the ticket queue, Telegram and X into one operation, own user-facing incident comms, run an operations KPI dashboard, and grow a small front line and payments-ops team toward follow-the-sun and multilingual coverage.
Required Skills and Experience
Previously run support or operations for a live consumer money product where mistakes moved, lost or delayed real customer funds, such as a neobank, payments company, card program, exchange or crypto money app.
Owned operational KPIs and reported them regularly to executive and product audiences, with examples of numbers you moved and how you moved them.
A track record of reducing the work, not just absorbing it: contact rates brought down or clusters engineered out, with before-and-after numbers.
A support experience you built that users praised, backed by satisfaction or sentiment data.
Handled money-movement exceptions end to end, such as disputes and chargebacks, refunds, failed or stuck withdrawals, reconciliation breaks, or KYC and sanctions escalations. You've also managed third-party vendors operationally, including getting a live production problem fixed.
A player-coach who has done the work and built a small team or contracted capacity around it, including outsourced support and coverage across time zones or languages.
Agent-native working: you use AI tools to cluster tickets, draft macros and help-centre content, and build reports, and you check the output for accuracy and tone.
Location: Warsaw, Mazowieckie, Poland; Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
As a Technical Product Operations Manager, you will own the work that moves our platform forward but does not fit inside any single team. Our engineering organisation is split across several tribes, each with its own services, roadmap and release cadence. Platform migrations, retiring shared dependencies, standardising how every squad works and rolling out new engineering practices all cut across those boundaries, and you will be the person who holds that work end to end.
You will run cross-team technical programs, help drive and improve the engineering processes everyone relies on, and make sure both are backed by real data rather than assumptions. This is not a people management role, and you will not write production code. You do need to be technical enough that engineers treat you as a peer. The role is broad and hands-on. In a typical week you might sequence a Kafka topic migration across four squads, fix a company-wide process that keeps stalling at the same step, pull numbers from a database to settle a question about impact, and ship a small automation that removes a recurring manual task for the whole department. Continuous improvement and AI are central to the role: you will constantly look for better ways for engineering to work and apply AI where it clearly improves throughput, quality or speed.
Responsibilities:
Run cross-team technical programs such as platform migrations, dependency removals, standardisation initiatives, decommissioning, and large infrastructure changes. For each one, break broad goals into sequenced plans with named owners.
Find the right decision-makers when ownership is unclear, facilitate technical discussions (including where squads disagree), and secure clear decisions with committed dates.
Maintain a single, accurate view of each programme's phase, blockers, owners, and delivery dates. Raise conflicts between sources rather than smoothing them over.
Produce concise, accurate status reporting that engineering leadership can act on.
Drive and improve company-wide engineering processes, such as tech design review. This means sharpening the processes already live, establishing new ones where needed, and running their cadence, templates, queues, and follow-through.
Gather feedback from engineers and separate friction worth removing from friction that serves a purpose, then turn the findings into concrete process changes.
Instrument processes so their health is measured rather than assumed, for example review turnaround time, rework rate, or how often work reaches build without a required decision.
Query data directly using SQL, dashboards, and APIs, and reconcile what Jira reports with what systems actually show.
Identify recurring manual work across engineering and automate it, using AI where it adds real value, then measure whether the automation delivered actual savings.
Build lasting assets such as playbooks, templates, runbooks, automated reporting, and agent workflows that keep working after each programme ends, and help colleagues adopt the AI practices that work.
Requirements:
Degree in STEM or other quantitative field.
Minimum 4 years of experience in technical programme management, engineering operations, or delivery management within a high-performance software engineering environment.
Proven track record of delivering cross-team technical programmes in a multi-team organisation.
Strong technical understanding of modern software systems, including services, deployments, queues, metrics, Kubernetes, Kafka, CI/CD, releases, and rollbacks.
Ability to read architecture diagrams, tech design documents, and ADRs, and judge whether they are ready for review.
Proficiency in SQL and comfort working with dashboards, APIs, and Jira.
Practical experience using AI tools to improve personal and team productivity.
Strong stakeholder management and facilitation skills, with the confidence to drive decisions where ownership is unclear.
Clear, concise written communication for senior audiences.
Strong ownership mentality: proactive, accountable, and execution-focused.
What Will You Get in Return?
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: London
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THE COHERE TPM ROLE?
As our Generative Machine Learning organization has continued growing, we are looking for more Technical Program Managers to join the team!
At Cohere, TPMs are pivotal to our success, being seen as operational experts specializing in cross-functional efforts. Great TPMs at Cohere are well-rounded, executing with precision at the tactical level, while partnering with senior leaders and shaping the big picture at a strategic level, and the opportunities are endless in growing the scale and impact of their work. Cohere’s TPMs would often be described as organized, execution-oriented, pragmatic leaders who are adaptable to the needs of the company and the programs they lead.
As a reward for the depth and breadth of expertize that you bring to the table, you will get to work alongside some of the most talented AI researchers and industry experts in the world on building cutting edge AI technology. No day will be the same as the one before, and the dynamic high growth environment will be absolutely perfect for anyone excited about solving novel problems, bringing structure to oftentimes chaotic and fast-paced environments, and ambitious about scaling their own impact and growth alongside the company!
Please note: While we are remote-first and accept candidates from all over the world, we are highly prioritizing hiring for people who are within 1-2 hours of British Standard Time (BST).
AS A MACHINE LEARNING TECHNICAL PROGRAM MANAGER, YOU WILL:
- Establish, improve, and scale foundational processes that allow the Generative Modeling teams to execute better, faster, and more predictably
- Scale the operational capacity and effectiveness of the Modeling TPM team in collaboration with the Modeling TPM lead to ensure the function can remain lean and effective during a period of the program portfolio complexity and size continuing to rapidly increase
- Flexibly adapt to the needs of the company, programs, and the team from tackling long-horizon programs that can span quarters or even years to jumping onto often highly ambiguous short-term challenges that can have company-wide impact
- Partner directly with leaders within and outside of the Modeling organization on efforts to design, train and improve our core generative models
- Lead cross-functional, oftentimes company-wide programs and strategic initiatives, collaborating and coordinating with cross-functional teams such as Product, Engineering, Legal, Platform, Infra, Policy, and Finance
- Operate as an organizational expert in improving engineering execution rigor and operations on the ground, while contributing to the strategic layer in areas such as long-term strategic planning with senior modeling leadership
- Map out dependencies and risks, and ensure that cross-functional execution across the program runs smoothly, communicating status with non-technical and technical stakeholders and senior management
- Both own and enable a useful communication flow of priorities, ideas, and knowledge throughout and beyond the Modeling organization in line with your programs
- Respond quickly to program-level changes, clarifying new scope, and managing resource needs in response to evolving priorities
YOU MAY BE A GOOD FIT IF YOU HAVE:
- 5-10 years as a Technical Program Manager AND 5+ years of experience working directly on AI/ML. Strong preference for candidates that have worked directly in building foundation models.
- In-depth knowledge of machine learning, particularly when it comes to Natural Language Processing & Large Language Models (LLMs). Bonus points for experience with Multimodal AI.
- Experience with working in a chaotic, fast paced, low structure environment. We need someone who is pragmatic, can roll up their sleeves when needed, and can function at the tactical and strategic level to do whatever it takes to make Cohere’s models succeed
- Personal hands-on understanding of the unique challenges of managing projects and programs in the AI/ML development space as opposed to traditional software program management
- Managed projects & programs requiring a strong general business acumen, such as coordinating with Finance on reporting needs or Policy on regulatory compliance matters — the broader your experience beyond ML technical program management, the better!
- (optional, but preferred) Have technical experience in a hands-on capacity. We don’t necessarily need someone with hands on experience training models, but you need to feel comfortable sitting in the same rooms with some of the best researchers in the world, working on highly complex, cutting edge ML problems
If some of the above - other than the ML TPM experience - doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.
We welcome applicants of all kinds and are committed to providing both an equal opportunity process and work environment. We value and celebrate diversity and strive to create an inclusive work environment for all.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Задачи:
— Разработка мультиагентных систем и AI-агентов.
— Построение RAG-пайплайнов и работа с векторными БД.
— Интеграция LLM с внутренними сервисами через REST API и OAuth2.
— Автоматизация бизнес-процессов, генерация отчётов и обработка данных.
— Проектирование промптов и LLM-сценариев.
— Обеспечение безопасности чувствительных данных.
Требования:
— Уверенное знание JavaScript/TypeScript и Python.
— Опыт разработки GenAI-агентов и мультиагентных систем.
— Знание LangChain, LangGraph, LlamaIndex, CrewAI, AutoGen или аналогов.
— Опыт работы с n8n, Dify, Flowise или Langflow.
— Опыт работы с RAG, PostgreSQL, JSON и векторными БД (Qdrant, PGVector, Milvus).
— Знание REST API, OAuth2 и prompt engineering.
— Готовность работать с Windows.
Будет плюсом опыт в банковских и корпоративных проектах, мониторинге LLM-приложений и микросервисной архитектуре.
Условия:
— Зарплата обсуждается индивидуально.
— Полностью удалённо, из любого региона РФ.
— Full-time, гибкий график с синхронизацией по МСК.
— Официальное оформление по ТК РФ.
— Возможность влиять на архитектуру и внедрять GenAI-решения в корпоративную среду.
Задачи:
— Реализация полного цикла разработки моделей и ML-решений: от постановки задачи до передачи на внедрение и мониторинг
— Генерация ML-решений для задач бизнеса, формирование бизнес-требований (БТ) моделей и технических заданий (ТЗ) для смежных команд
— Выполнение проектных задач в установленные сроки
— Подготовка отчетов, ТЗ для MLOps и Data Engineering, поиск данных
Требования:
— Опыт работы с ML в банковском, финансовом, телекоммуникационном или ритейл секторе от 5 лет
— Уверенное владение Python, PySpark и глубокое знание алгоритмов машинного обучения и глубокого обучения (ML/DL)
— Способность поддерживать full-stack разработку: от сбора требований до реализации, документации и мониторинга
— Развитые soft-skills и опыт написания технических заданий, бизнес-требований и проектной документации
— Высшее техническое, финансово-математическое или экономическое образование
Условия:
— Полная занятость
— График работы 5/2
— Удалённый формат работы
Задачи:
— Развивать и поддерживать IT-инфраструктуру, обеспечивать стабильность и отказоустойчивость систем.
— Настраивать и сопровождать процессы CI/CD, автоматизировать развёртывание и эксплуатацию сервисов.
— Работать с контейнеризацией и оркестрацией на базе Docker и Kubernetes.
— Автоматизировать инфраструктурные и эксплуатационные задачи с использованием Ansible, Bash и Python.
— Администрировать базы данных, обеспечивать резервное копирование, восстановление и мониторинг.
— Поддерживать и оптимизировать процессы загрузки, преобразования и обработки данных (ETL).
— Участвовать в развитии хранилищ данных (DWH) и витрин данных.
— Настраивать мониторинг, алертинг и диагностику инфраструктуры и сервисов.
— Анализировать и устранять проблемы производительности, загрузки и обработки данных.
— Использовать AI-инструменты и AI-агентов для автоматизации рутинных DevOps-задач и повышения эффективности работы.
Требования:
— Опыт работы в DevOps и/или Data Engineering от 4 лет с практическими навыками в обоих направлениях.
— Уверенное владение Linux (Ubuntu/Debian, CentOS/RHEL).
— Опыт работы с Docker, Kubernetes и Helm.
— Практический опыт работы с Ansible и CI/CD на базе GitLab.
— Навыки автоматизации с использованием Bash и Python.
— Уверенное владение SQL и опыт работы с PostgreSQL.
— Опыт работы с одной или несколькими СУБД: PostgreSQL, ClickHouse, Greenplum.
— Понимание принципов построения хранилищ данных (DWH) и организации ETL-процессов.
— Опыт работы с Apache NiFi и/или Apache Airflow.
— Опыт настройки мониторинга и алертинга (Grafana, Prometheus или аналоги).
— Понимание сетевых технологий и протоколов TCP/IP, HTTP, DNS.
— Умение самостоятельно решать технические задачи и взаимодействовать с проектной командой.
Будет плюсом:
— Практический опыт разработки ETL-процессов, хранилищ и витрин данных.
— Опыт работы с Python-библиотеками SQLAlchemy и Pandas.
— Знакомство с продуктами Arenadata (ADB, ADS, ADH).
— Опыт работы с Hadoop, PySpark или Apache Kafka.
— Опыт работы с Terraform и OpenStack.
— Опыт настройки высокодоступных и масштабируемых систем.
— Понимание принципов Data Quality и опыт автоматизации проверок качества данных.
— Практический опыт использования AI/LLM-инструментов и AI-агентов для автоматизации инженерных задач.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards organization builds the policies, evaluations, and detection and enforcement systems that define and hold the limits on how Claude can be used. Within Safeguards, our Policy, Enforcement, and Threat Intelligence teams work as one org: Policy Design defines what is and isn't allowed across harm areas, Enforcement detects and acts on violations, and Threat Intelligence investigates sophisticated misuse and emerging threats.
That work runs across a lot of teams and moves fast. A single decision can touch model training, detection systems, product launches, legal review, and external communications. As the org's program manager, you'll keep all of it moving: tracking the portfolio across all three teams, running the processes that connect their work to each other and to the rest of the company, and making sure the right people are aligned before decisions land.
Your work will include the operating rhythm (planning, priorities, status, and decision tracking), launch and release readiness across policy, enforcement, and threat intelligence workstreams, and the processes that support how we share our work externally, including blog posts, threat reports, and other publications. You'll work closely with the org's leadership to spot risks early, clear blockers, and keep everyone pointed in the same direction.
This role is a good fit for someone who brings structure to ambiguous, fast-moving work without adding overhead, and who can earn the trust of policy experts, researchers, and engineers alike.
Important context for this role: some of the work may involve exposure to explicit content, including material of a sexual, violent, or psychologically disturbing nature. It also may require late nights or weekend work.
Key responsibilities
Own cross-functional program management for the Policy Design, Enforcement and Threat Intel teams, keeping workstreams across harm areas on track and visible to leadership
Run the team's operating rhythm: quarterly planning, priority setting, status tracking, and a clear record of decisions, who made them, and why
Coordinate policy work with partner teams across research, product, engineering, legal, and communications, so dependencies are surfaced early and nothing lands on a partner as a surprise
Drive readiness for policy, enforcement, and threat intelligence work tied to model launches and product releases, including timelines, reviews, and sign-offs
Own the process for the org's external publications, including blog posts and threat reports, from idea through drafting, review, approvals, and publication
Identify risks, blockers, and resourcing gaps across the portfolio, and escalate them with a proposed path forward
Build lightweight processes and tools that make the team faster, and retire the ones that stop earning their keep
Minimum qualifications
Experience running cross-functional programs in a fast-moving technical environment, with a track record of shipping on time across teams you don't manage
Ability to bring structure to ambiguous work: breaking big goals into plans, owners, and milestones, and keeping them current as priorities shift
Strong written communication, including clear status updates, decision records, and summaries for executive audiences
Experience managing review and approval processes with multiple stakeholders, such as publications, launches, or policy releases
Judgment about when a process helps and when it's overhead, and a bias toward the lightest process that works
Comfort working on sensitive topics and holding high standards for confidentiality
Preferred qualifications
Program management experience in trust & safety, product policy, enforcement operations, threat intelligence, or AI safety
Familiarity with how AI models are developed and launched, and how policy, enforcement, and threat intelligence work plug into that cycle
Experience coordinating external publications, research releases, or public communications
Experience using AI tools, including agentic tools, to automate tracking, reporting, and other recurring program work
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$330,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
ГибридTel Aviv, Israel
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УдалённоseniorMexico; Write defect reports that someone in another time zone can reproduce without asking a follow-up question, with steps, evidence, and environment details; Experience working in Agile environments (Scrum, Kanban, etc.) and collaborating effectively across time zones, with overlap with United States Pacific business hours
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
A player-coach who has done the work and built a small team or contracted capacity around it, including outsourced support and coverage across time zones or languages
ГибридWarsaw, Mazowieckie, Poland; Sofia City, Bulgaria; Limassol, Cyprus
УдалённоLondon; Please note: While we are remote-first and accept candidates from all over the world, we are highly prioritizing hiring for people who are within 1-2 hours of British Standard Time (BST); We welcome applicants of all kinds and are committed to providing both an equal opportunity process and work environment; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
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