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Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. PlayStation Studios is the game development division of Sony PlayStation and is responsible for developing some of the most recognisable and ambitious console games and franchises on PlayStation, including The Last of Us, Horizon, Spider-Man, God of War, Helldivers and Gran Turismo. We work with some of the best game studios in the world, and use data to help them make their games even better. We provide end-to-end analytics services for PlayStation Studios and use data to help them in the game development lifecycle. We are looking for talented people to join us in pushing the boundaries of game analytics for PlayStation games. This role offers a flexible hybrid working arrangement, with most time spent working remotely unless you prefer to come into the office. We attend the office for key moments that matter, such as important team meetings, collaboration sessions and business activities where in-person engagement is beneficial. Role Overview: As a Lead Data Engineer, you’ll work in our cross-disciplinary Data Platform team to ingest and process high-volume data.  You’ll work closely with our Game Analytics analysts and analytics engineers, who use this data to gain valuable insights both during game development and post-launch.  As a lead, you’ll scale our platform and help us define its technical direction, expand its reach, and help define and build the future of analytics for PlayStation games. What you’ll be doing: Own parts of our pipeline, and drive improvements to achieve our technical and business goals. Build supporting services for our pipeline, for example working on integrations with in-game maps and video tooling. Integrate our data collection platform and our BI tools to enable studio self-service. Work closely with the Devops team, our analytics engineers, and stakeholders across the studio business group. Focus on improving data quality, lineage and observability. Support our existing tooling, improving quality and documentation. Be a technical expert and share than knowledge with your colleagues. What we’re looking for: You have experience building and owning Data Pipelines for high-throughput streaming and batch data. You are adept at writing code in Go or write Python with a willingness to learn Go. You are experienced in building robust, scalable, and resilient services. You can demonstrate measurable impact that you have made in your current and previous roles. You enjoy solving data problems, and can take responsibility for quality, investigations and remediation. Experience with cloud data services.  We use AWS data and analytics services, such as Amazon S3, Redshift, Kinesis, Data Firehose, Athena and AWS Glue. Nice to have: Has made use of AI during the development cycle, including use of Claude Code, Codex or other harnesses. Experience with near real-time data processing, querying and visualisation. Experience with Omni Analytics, or a similar BI tool (Looker, Tableau etc). GitHub and GitHub Actions experience. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Responsibilities Own the product strategy and roadmap for Cryptopay’s B2B crypto-processing product. Translate business goals, market insights and customer needs into clear product priorities and executable initiatives.

Workplace: fully At Utorg, we are reshaping the future of Fintech by seamlessly integrating traditional finance with cutting-edge blockchain technology. Our innovative products create new opportunities for both users and businesses. We are an ambitious, international team driven by curiosity, innovation, and a vision for a decentralized future. If you are a proactive problem-solver who is passionate about supporting users and ensuring seamless financial experiences, we invite you to join us on our journey. As a Payment Support Specialist, you will handle the full cycle of requests from our users and partners. You will serve as the company’s first point of contact and collaborate closely with developers, testers, and other teams to improve our processes and products. Your expertise will help ensure a positive experience for every user by resolving queries, investigating issues, and working closely with the product and technology teams. This role offers an opportunity to dive into a complex product involving payment flows, blockchain, and compliance. You’ll work alongside the people who build these systems, with the team’s full support and all necessary resources. Proven experience in payment support within Fintech or payments products is required. Schedule: 3/3 rotation (2 days / 1 night). Key Responsibilities Deliver world-class customer support via email, chat, and ticketing systems in a remote setting.- Quickly and accurately address payment-related queries , including transaction status, payment troubleshooting, and general account inquiries. Clearly explain payment flows, processes, and options to customers , ensuring clarity and satisfaction at every step.- Troubleshoot and resolve customer issues through detailed investigation and collaboration with internal teams. Document user feedback and work with product teams to continually refine our services. Maintain accurate records of customer interactions and payment issues in our CRM. Contribute to developing and improving support documentation and FAQs. Essential Skills English language proficiency at B2+ or higher, plus proficiency in Russian , with strong written and spoken communication skills. Strong functional knowledge of payment processes , including payment gateways, transaction troubleshooting, and basic financial compliance. Proven experience in a customer support role, ideally within a fintech, payments, or digital product environment. Ability to empathize with customers, remain patient under pressure, and deliver clear, structured responses. Adaptability to rapid change and a proactive attitude towards learning new support tools and payment technologies. Desirable Experience Experience with Fintech, cryptocurrency, or other digital payment systems. Previous experience working remotely or in distributed teams. Familiarity with support automation tools, knowledge bases, and CRM systems. Key Soft Skills Attention to detail and accuracy in problem resolution and communication. Critical thinking and a structured approach to troubleshooting. Ability to work independently and as part of an international, collaborative team. Initiative, flexibility, and a willingness to drive process or product improvements based on customer insights. Excellent time management skills and resilience in fast-paced environments. What We Offer Fully remote work with flexible hours, supporting a diverse and globally distributed team. Clear opportunities for career growth and professional development within the rapidly expanding fintech space. A continuous learning environment with access to tools, resources, and guidance from industry experts. An open and constructive feedback culture, including regular one-on-ones and transparent performance reviews. The chance to shape how users interact with innovative financial technologies.

Location: Sofia, Bolgaria Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. In this role, you will analyze CAD models and technical drawings, assess manufacturability, calculate costs, and provide DFM feedback to ensure accurate and timely quoting for our customers. This position combines deep technical expertise in manufacturing processes with strong analytical and communication skills. How You’ll Contribute: Analyze drawings and CAD models (in English) Calculate manufacturing costs (materials, machining hours, post-processing) Provide recommendations on manufacturing processes where needed Document and transfer calculations to the Sales/Commercial team Review 3D models and 2D drawings for quoting and manufacturability feedback Organize RFQs and clarify details with Sales and Engineering teams Maintain quote databases and ensure timely updates Deliver high-quality and accurate quotes ideally within 1–2 working hours Support process automation initiatives and workflow optimization What You’ll Bring to Xometry: Education: Higher technical education (Mechanical/Manufacturing Engineer, Process Engineer, or similar) Experience: 6+ years of experience in metalworking / mechanical engineering Technical Expertise: Expert knowledge of machining and fabrication processes – turning, milling, CNC machining, EDM, laser/waterjet/plasma cutting, sheet metal processing, and welding Post-Processing Knowledge: Understanding of post-processing methods – polishing, hardening, heat treatment, anodizing, sand/shot blasting, coatings, and painting Materials Knowledge: Knowledge of different materials (metals, plastics, composites) and their processing properties Language: English level B2+ Customer Focus: Customer-oriented mindset and ability to clearly explain technical details Attention to Detail: Strong attention to detail and ability to work under time pressure Technical Fluency: IT-enthusiast, ready to adopt modern tools and software (CAD/CAM, CRM, cloud systems) Core Technical Expertise: Technical drawing interpretation – proficiency 5/5 Tooling & fixture design for machining, assembly, and welding – proficiency 3/5 Manufacturing processes expertise (laser/waterjet cutting, turning, milling, grinding, EDM, sheet metal fabrication) – proficiency 5/5 Coatings and heat treatment – proficiency 3/5 Labor intensity and manufacturability assessment – proficiency 5/5 CAM programming for CNC (SolidWorks, Fusion 360, CypCut) – proficiency 3/5, with readiness for further training Work Conditions: Full-time remote work (home office), later hybrid (3 days from office) once the office in Sofia is opened Flexible schedule aligned with the US Eastern Time Zone Company-provided desktop PC and monitor Stable high-speed internet and comfortable workspace required Holiday Calendar: EU or local holiday #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: Kazakhstan, Georgia, Serbia Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. In this role, you will analyze CAD models and technical drawings, assess manufacturability, calculate costs, and provide DFM feedback to ensure accurate and timely quoting for our customers. This position combines deep technical expertise in manufacturing processes with strong analytical and communication skills. How You’ll Contribute: Analyze drawings and CAD models (in English) Calculate manufacturing costs (materials, machining hours, post-processing) Provide recommendations on manufacturing processes where needed Document and transfer calculations to the Sales/Commercial team Review 3D models and 2D drawings for quoting and manufacturability feedback Organize RFQs and clarify details with Sales and Engineering teams Maintain quote databases and ensure timely updates Deliver high-quality and accurate quotes ideally within 1–2 working hours Support process automation initiatives and workflow optimization What You’ll Bring to Xometry: Education: Higher technical education (Mechanical/Manufacturing Engineer, Process Engineer, or similar) Experience: 6+ years of experience in metalworking / mechanical engineering Technical Expertise: Expert knowledge of machining and fabrication processes – turning, milling, CNC machining, EDM, laser/waterjet/plasma cutting, sheet metal processing, and welding Post-Processing Knowledge: Understanding of post-processing methods – polishing, hardening, heat treatment, anodizing, sand/shot blasting, coatings, and painting Materials Knowledge: Knowledge of different materials (metals, plastics, composites) and their processing properties Language: English level B2+ Customer Focus: Customer-oriented mindset and ability to clearly explain technical details Attention to Detail: Strong attention to detail and ability to work under time pressure Technical Fluency: IT-enthusiast, ready to adopt modern tools and software (CAD/CAM, CRM, cloud systems) Core Technical Expertise: Technical drawing interpretation – proficiency 5/5 Tooling & fixture design for machining, assembly, and welding – proficiency 3/5 Manufacturing processes expertise (laser/waterjet cutting, turning, milling, grinding, EDM, sheet metal fabrication) – proficiency 5/5 Coatings and heat treatment – proficiency 3/5 Labor intensity and manufacturability assessment – proficiency 5/5 CAM programming for CNC (SolidWorks, Fusion 360, CypCut) – proficiency 3/5, with readiness for further training Work Conditions: Full-time remote work (home office) Flexible schedule aligned with the US Eastern Time Zone Company-provided desktop PC and monitor Stable high-speed internet and comfortable workspace required Holiday Calendar: EU or local holiday #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: Sofia, Bulgaria Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. In this role, you will provide technical leadership to the engineering and sourcing teams, ensuring accurate manufacturing cost assessments and high-quality quotations. You will act as the primary technical expert for complex parts and critical commercial opportunities, support customer and manufacturing partner discussions, and help engineers develop their technical expertise. This position combines strong mechanical and manufacturing engineering knowledge with sound technical judgment, leadership, and communication skills. How You’ll Contribute: Provide technical leadership and guidance to engineers involved in sourcing, cost estimation, and quoting Act as the primary technical expert for complex projects and critical commercial opportunities Review CAD models and technical drawings to assess manufacturing complexity, feasibility, and production requirements Guide the selection of manufacturing processes, materials, and post-processing methods Review and validate the technical content of quotations, including manufacturing assumptions, cost calculations, and specifications Lead technical discussions with customers and manufacturing partners to clarify requirements, resolve challenges, and align on feasible solutions Oversee the assignment of technical tags and ensure consistent categorization of parts by process, material, and complexity Support the team in prioritizing complex requests and resolving technical escalations Mentor junior engineers, share manufacturing knowledge, and provide constructive feedback on their assessments Improve technical review practices, quoting consistency, and collaboration between Engineering, Sourcing, and Sales What You’ll Bring to Xometry: Education: Higher technical education in Mechanical Engineering, Manufacturing Engineering, or a related field Manufacturing Experience: Proven experience in a manufacturing environment involving complex parts, components, or products Leadership Experience: Previous experience as a technical lead, lead engineer, or senior engineer providing guidance to others Technical Expertise: Strong knowledge of machining and fabrication processes, including CNC turning and milling, sheet metal processing, cutting, and welding Cost Estimation: Experience assessing manufacturing costs, including materials, machining time, tooling, and post-processing Drawing & CAD Interpretation: Ability to review 3D CAD models and 2D technical drawings, identify manufacturing challenges, and evaluate proposed solutions Technical Judgment: Ability to validate quotations, identify missing information, and explain technical assumptions clearly Language: English proficiency at B1–B2 level Communication: Ability to lead technical discussions with customers, manufacturing partners, and internal teams Mentoring: Ability to support engineers’ development through practical guidance and knowledge sharing Prioritization: Ability to remain effective under pressure and manage multiple requests and competing priorities What We Offer: Fully remote work at first, later in Sofia - hybrid (3 days from office) once the office is opened Flexible schedule: Plan your working day around collaboration with teams in the US Eastern Time Zone Technical ownership: Take the lead on complex manufacturing challenges and help shape technical decisions Leadership impact: Mentor engineers, share your expertise, and improve the way the team works International collaboration: Work with colleagues, customers, and manufacturing partners across markets Company-provided equipment: laptop Holiday calendar: EU or local holidays, depending on your location Holiday Calendar: EU or local holiday calendar #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: Bulgaria Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for a motivated and proactive Business Development Representative to join our Sales Team and support Xometry’s growth across international markets. In this role, you will develop new business opportunities, manage customer relationships, and build long-term partnerships with small and medium-sized businesses across industries such as mechanical engineering, robotics, infrastructure, furniture manufacturing, and more. This is an excellent opportunity for someone with strong communication skills, a commercial mindset, and the ambition to grow within a fast-paced international environment. How You’ll Contribute: Develop and expand the customer base through proactive outbound sales activities and inbound lead management Achieve established sales plans and individual KPIs Handle incoming customer requests promptly and professionally Maintain effective communication with customers through calls, emails, online meetings, and messaging platforms Maintain accurate and high-quality customer data in Salesforce Support customers with account usage, request submissions, and order placement Monitor and follow up on customer payments Maintain long-term relationships with existing customers while identifying upselling opportunities Identify and unlock new business opportunities through assigned and acquired customer accounts Represent Xometry professionally in communication with customers across various industries What You’ll Bring to Xometry: Experience: First experience in sales, business development, customer success, or account management Language Skills: Fluent French and English is mandatory Communication: Strong interpersonal and communication skills with the ability to build trust, negotiate, and achieve results Commercial Mindset: Ability to identify business opportunities, achieve sales targets, and contribute to a healthy sales pipeline Technical Mindset: Ability to quickly understand product specifics and communicate them effectively to customers Customer Focus: Strong social intelligence, empathy, and a customer-oriented communication style Personal Qualities: High level of responsibility, flexibility, determination, and motivation to grow International Experience: Experience living abroad is considered an advantage Location: Candidates must be located in Bulgaria The estimated base salary range for new hires into this role is [INSERT RANGE AND CURRENCY] annually + unlimited commission depending on factors such as job-related skills, relevant experience, and location. We also offer full-time remote work; a corporate laptop and corporate IP telephony; structured onboarding covering all tools, systems, and processes; an international and supportive team environment; career growth and development opportunities within a fast-growing global company; a flexible and dynamic work culture with fast decision-making; regular well-being initiatives and global charity projects; and team meetings and company events from time to time. #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: Serbia; Spain Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for Lead ML Engineer -LLM Inference & NLP . Your main tasks will be: Speed up and scale LLM inference in production: SGLang, KV and prefix caching, batching, quantization, speculative decoding Run distributed inference for very large models (up to 1T+ parameters) across multi-GPU and multi-node setups Benchmark new GPU servers and hardware, bring them into production and adapt our serving code to them Lead the NLP and CV teams technically: review experiments, set direction, and step in early when something is heading the wrong way Train and fine-tune the language models, and improve the agent harnesses and chat algorithm that run on them Track cutting-edge research and open-source work in inference and post-training, and turn it into the ML roadmap Collaborate closely with the validation, content, and dataset preparation teams to design experiments and measure model quality We expect from you: Deep hands-on experience optimizing LLM inference in production with SGLang, vLLM, or TensorRT-LLM Experience with distributed inference or training of large models: MoE, tensor/expert/pipeline parallelism, multi-node GPU clusters Strong understanding of what makes inference fast: KV cache, attention kernels, batching, quantization, GPU profiling Experience training and fine-tuning LLMs, including post-training (RLHF, DPO, or similar) Proven technical leadership: you've guided engineers through reviews, mentoring and technical decisions while still writing code yourself Proficiency with PyTorch, transformers, and related libraries Experience at AI-focused startups or companies (Character AI, OpenAI, and similar is a strong plus) Backend engineering experience (Python, Go, C#) and knowledge of scalable deployment systems is a significant advantage Advanced English or Russian Nice to have: CUDA or Triton kernel development A computer vision background. We also welcome strong CV leads who have accelerated large generative image or video models Experience with multimodal LLMs First-author papers or notable open-source work, e.g. contributions to SGLang, vLLM, or post-training libraries A degree in CS, math, or physics from a strong program (MSc or PhD) What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; ​ Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); ​ Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!

Location: Berlin, Germany About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is looking for a Senior Software Engineer (Front-end-leaning) to join our Operations Foundations team. The team sits within the DoorDash Client and AI Development group and is responsible for the foundation that hundreds of engineers across Wolt, DoorDash, and Deliveroo rely on to build internal operations tools. Our platform hosts 250+ micro-frontends (MFEs) used to operate every part of the business. Our team is focused on building a scalable, reliable, and high-quality internal tooling platform that supports Wolt, DoorDash, and Deliveroo’s operations and business. The team plays an important role in improving how engineers build, test, and ship software across the organization, with a strong emphasis on reusable libraries, micro-frontend architecture, and agentic development: building the platform where AI agents can take changes from task to merged PR safely and reliably without lowering the quality bar. Currently, we are focused on unifying our frontend platforms, evolving shared components and library development, improving developer productivity, and enabling teams to deliver more independently through better architecture and tooling. It’s an exciting time to join because the team has strong ownership and a broad technical impact. We’re looking for a Senior Software Engineer who can take ownership of complex technical initiatives across both frontend and sometimes backend and infra domains. In this role, you’ll work primarily with TypeScript, React, Node.js, CI/CD pipelines (GitHub Actions, Buildkite), and MFE architecture to build scalable, maintainable solutions that support multiple product teams and business areas. Success in this role means becoming a trusted technical owner who consistently delivers reliable solutions and helps the team execute more effectively. Six months into the role, we’d expect you to be independently leading technical initiatives and contributing meaningfully to architecture and delivery planning. This role offers the opportunity to solve challenging engineering problems with visible impact across the business. It’s especially exciting for someone who enjoys combining product engineering with platform thinking, improving developer workflows, and building systems that scale across teams and domains. What you’ll be doing Owning the Foundation: the runtime, build, deployment, and developer experience that 250+ MFEs and hundreds of engineers depend on every day. Evolving Our Micro-Frontend Architecture : improve composition, isolation, and shared dependency strategies so feature teams can move fast. Product and Planning: Independently drive projects from idea to production: breaking down ambiguous problems into clear technical plans, estimating delivery, identifying risks early, and delivering high-quality solutions in a timely manner. Supporting Engineering Excellence : Champion best practices, raise the bar for code quality, and turn lessons learned into platform improvements. Long-Term Thinking: Balance short-term feature unblockers with the long-term health, security, and maintainability of the platform. Agentic Development: Build the foundations that let AI agents work autonomously on our platform, including agent instructions, reusable skills, tool integrations, guardrails, and the automated checks that make agent-authored changes safe to ship. AI Fluency: Work agent-first in your own day-to-day: delegate implementation to agents, and focus your judgment on direction, architecture, and verifying outcomes. 📍This role can be based in our Berlin tech hub. Read more about our hybrid setup here . Feel free to check out the Wolt Tech Blog for more insight into our culture and technology. Our humble expectations Proven expertise in building production frontend applications using TypeScript and React. Solid backend knowledge, comfortable owning and operating Node.js services that support frontend infrastructure. Strong knowledge of frontend build tools, bundlers, and module systems, and the ability to evolve them as the platform grows. Track record of diagnosing and resolving complex performance, reliability, or DX issues in large frontend codebases. Experience driving technical initiatives across multiple engineering teams and stakeholders. Strong stakeholder management skills: aligning priorities, managing expectations, and communicating trade-offs clearly with partner teams and leadership. Strong communication skills and a collaborative, platform-mindset approach to working with feature teams. Strong documentation skills, including experience writing RFCs or ADRs. Nice to Haves Experience with micro-frontend architecture. Frontend platform engineering experience. Experience building shared component libraries used by many product teams. Hands-on experience with CI/CD pipelines, deployment processes, and cloud infrastructure for frontend workloads. Experience or interest in observability and reliability (SRE). Experience building tooling or workflows for autonomous AI coding agents (e.g., agent instructions, skills, MCP servers, or evaluating agent-generated code). What’s in it for you Impact: Build and shape the platform that thousands of people depend on. Scale: Work on real platform problems behind 250+ MFEs with hundreds of monthly contributors. Collaboration: Partner with talented engineers, designers, and operators across companies to make their daily work faster and better. Growth: Take on deep technical challenges across frontend architecture, agentic development, DX, and improving engineering efficiency. Culture: Be part of a diverse, open-minded team that values creativity, autonomy, and continuous learning. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Kazakhstan, Georgia, Serbia Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. In this role, you will provide technical leadership to the engineering and sourcing teams, ensuring accurate manufacturing cost assessments and high-quality quotations. You will act as the primary technical expert for complex parts and critical commercial opportunities, support customer and manufacturing partner discussions, and help engineers develop their technical expertise. This position combines strong mechanical and manufacturing engineering knowledge with sound technical judgment, leadership, and communication skills. How You’ll Contribute: Provide technical leadership and guidance to engineers involved in sourcing, cost estimation, and quoting Act as the primary technical expert for complex projects and critical commercial opportunities Review CAD models and technical drawings to assess manufacturing complexity, feasibility, and production requirements Guide the selection of manufacturing processes, materials, and post-processing methods Review and validate the technical content of quotations, including manufacturing assumptions, cost calculations, and specifications Lead technical discussions with customers and manufacturing partners to clarify requirements, resolve challenges, and align on feasible solutions Oversee the assignment of technical tags and ensure consistent categorization of parts by process, material, and complexity Support the team in prioritizing complex requests and resolving technical escalations Mentor junior engineers, share manufacturing knowledge, and provide constructive feedback on their assessments Improve technical review practices, quoting consistency, and collaboration between Engineering, Sourcing, and Sales What You’ll Bring to Xometry: Education: Higher technical education in Mechanical Engineering, Manufacturing Engineering, or a related field Manufacturing Experience: Proven experience in a manufacturing environment involving complex parts, components, or products Leadership Experience: Previous experience as a technical lead, lead engineer, or senior engineer providing guidance to others Technical Expertise: Strong knowledge of machining and fabrication processes, including CNC turning and milling, sheet metal processing, cutting, and welding Cost Estimation: Experience assessing manufacturing costs, including materials, machining time, tooling, and post-processing Drawing & CAD Interpretation: Ability to review 3D CAD models and 2D technical drawings, identify manufacturing challenges, and evaluate proposed solutions Technical Judgment: Ability to validate quotations, identify missing information, and explain technical assumptions clearly Language: English proficiency at B1–B2 level Communication: Ability to lead technical discussions with customers, manufacturing partners, and internal teams Mentoring: Ability to support engineers’ development through practical guidance and knowledge sharing Prioritization: Ability to remain effective under pressure and manage multiple requests and competing priorities What We Offer: Fully remote work: Work from your home office without a daily commute Flexible schedule: Plan your working day around collaboration with teams in the US Eastern Time Zone Technical ownership: Take the lead on complex manufacturing challenges and help shape technical decisions Leadership impact: Mentor engineers, share your expertise, and improve the way the team works International collaboration: Work with colleagues, customers, and manufacturing partners across markets Company-provided equipment: laptop Holiday calendar: EU or local holidays, depending on your location Holiday Calendar: EU or local holiday calendar #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: Serbia; Spain Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for Head of Sales . Your main tasks will be: Bring on influencers and models: find them, negotiate, agree terms, launch. Get to agencies and open up their model pools. Find and integrate partnerships, both technology and promo automation. Run the flow of promo material from our internal team for every model: what's needed, how much, by when. Own the pipeline and the forecast. Revenue and cash flow for the direction sit with you. Set priorities and grow volume partner by partner. Develop the line-up: new SKUs, work on content cost. Rase creator’s monetization on the platform. We expect from you: You've negotiated and closed with talent and agencies yourself: terms, rev share, exclusivity. Your own network inside agencies and among top creators. Not a list you'd have to build from zero. You understand creator-platform economics: rev-share models, creator LTV, the unit economics of onboarding a partner. You build a pipeline, forecast against it, and report on the direction without being chased. You work with Revenue, ARPPU and partner retention as numbers you act on. You can run promo production from the client side: brief the internal team, accept the work, hold the deadlines. Working knowledge of AI tools for creators, photo and video generation. Superset or an equivalent for dashboards. Excel at pivot-table and modelling level. English C1. You build long relationships rather than closing a deal and walking away. You read what motivates different creators. Some want money, some want reach, some want to be handled carefully. You can tell which is which. You're comfortable sitting between the partner outside and production inside. You find your own channels. The market is closed and there won't be much coming to you. You stay calm when something goes wrong and keep both the partner and the team. Discipline in reporting: forecast, actual, and an honest explanation of the gap. What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; ​ Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); ​ Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!

Location: Jakarta; Kuala Lumpur Workplace: onsite Ajax Systems is an international technology company and Europe's largest developer and manufacturer of Ajax security systems with smart home capabilities. Our ecosystem consists of 135 devices, mobile and desktop applications, and server infrastructure. Every year, we experience exponential growth in both our team and our global user base. Today, Ajax Systems employs over 3,300 people, and Ajax devices protect 2.5 million users across more than 187 countries worldwide. Our company continues to grow rapidly, and we are always looking for proactive and ambitious professionals to join us. As we consistently expand our production capacity, we continue to strengthen our team. We are the Pre-Sales Engineering team at Ajax Systems , working at the intersection of technology, sales, and innovation. We do more than just support sales — we help our partners integrate cutting-edge security systems into their businesses, redefining what modern security solutions can achieve. What do we do? Test and implement innovations: Our Pre-Sales team is among the first to gain access to the latest devices and technologies. We test them in real-world environments and provide valuable feedback to our development teams. Support our partners: We educate clients worldwide through seminars, webinars, and technical workshops. Our goal is to make complex technologies simple and easy to understand. Expand our expertise: We work not only with security systems but also with related technologies, including IoT, automation, networking, cloud solutions, and AI. What is our mindset? Pre-Sales at Ajax Systems is not about providing standard answers — it is about finding solutions to unique and complex challenges. It requires a deep understanding of our products, a project-oriented mindset, and a genuine desire to help clients quickly adopt the latest technologies. We take a holistic approach: one day, we act as technical consultants; the next, as product marketing experts; and sometimes, as strategists working alongside our partners to develop solutions for large-scale projects. What makes this role special? Variety of challenges: Every day brings something new — from supporting complex integration projects to developing training materials for our partners. Cutting-edge technology: We work with advanced security solutions, test new devices, and explore integration opportunities with third-party systems. The passion behind the profession: There is something truly special about knowing that your expertise helps protect thousands of properties and facilities around the world. Our mission We aim to transform the approach to security by making modern technologies accessible, intuitive, and effective. Our goal is to become trusted partners for our clients in implementing innovations that not only respond to threats but also help prevent them. Responsibilities Conduct technical seminars, webinars, training sessions, presentations, and product demonstrations for partners and company employees. Develop and implement solutions aligned with the business objectives defined by clients. Participate in new product launches. Collaborate closely with Sales, R&D, Support, QA, BA, and PM teams. Conduct market research and competitor analysis. Participate in industry conferences and events. Travel internationally for business purposes. Key requirements Strong verbal and written communication skills. Experience delivering presentations, webinars, and training sessions. Ability to quickly learn and understand new technical information. Strong negotiation skills and the ability to effectively present and justify technical solutions. Ability to quickly assess client needs and propose optimal solutions. Adaptability and the ability to respond promptly to changes in processes or client requirements. Ability to multitask and prioritize effectively. Experience with security, video surveillance, access control, fire alarm, and automation systems, including system design, installation, and maintenance. Solid knowledge of electronics, including an understanding of electronic components and circuit diagrams. Upper-Intermediate (B2) level of English proficiency. What we offer Freedom to make decisions and bring your ideas to life. A dynamic, passionate team and a zero-bullshit culture. Company-funded external training and professional development opportunities. English lessons with a native speaker. Early access to testing new devices before their official release. Flexible working hours in the office. Medical insurance. If you want to work with the latest technologies, grow professionally every day, and challenge yourself with ambitious goals — join our Pre-Sales team!

Location: Anywhere in Belgium HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE INSURANCE TEAM ⭐️ Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation. - We are at the heart of Alan's mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance. - We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price. - We build and manage offers for large companies and public institutions with our sales and account management teams. - We make sure our portfolio is closely monitored and risks are effectively managed. - We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators. ⭐️ THE INSURANCE EXPERT ROLE IN BELGIUM ⭐️ The role of an Insurance Expert at Alan is to: - Design and price insurance offers, - Monitor the business and the risks, - Help the rest of the team understand the subtleties of healthcare and insurance. Being an Insurance Expert at Alan in Belgium means: - Being part of a talented team working to deliver the best experience to our members. - Recent missions include: - Build winning products and pricing strategies to unlock new segments - Bring insurance expertise to help us sign the largest customers in Belgium - Enter new segments like public sector to unlock new growth in Belgium - Enhance our portfolio monitoring as it grows in scale and complexity - Strengthen our relationship with regulatory bodies and improve our compliance - Work with engineers to build tools to create tailored insurance offers at scale - Being part of an insurance community at the global level, with an impact on our organisation, hiring and training across multiple countries. ⭐️ IS IT YOU WE'RE LOOKING FOR? ⭐️ You may be a great fit for the role if: - You have 5+ years of experience in the insurance sector, with meaningful exposure to health insurance products (hospitalisation, group insurance, disability or dental) - You are fluent in English and Dutch (French is a plus) - You combine a scientific background (actuarial sciences, statistics, mathematics or data science) with practical experience in insurance (product, pricing, regulatory or analytics) - You have strong analytical and strategic thinking skills, with the ability to translate complex data, business and legal questions into actionable outputs - You have a builder mindset: you continuously identify opportunities to improve and scale processes and systems - You are willing to deeply change the insurance and healthcare industry and challenge the status quo - You communicate in a clear, structured and to-the-point way (written and spoken) For this role, we are looking to hire within the C1-E level range. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: Anywhere in Belgium HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE INSURANCE TEAM ⭐️ Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation. - We are at the heart of Alan's mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance. - We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price. - We build and manage offers for large companies and public institutions with our sales and account management teams. - We make sure our portfolio is closely monitored and risks are effectively managed. - We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators. ⭐️ THE INSURANCE EXPERT ROLE IN BELGIUM ⭐️ Being an Insurance Expert at Alan in Belgium means being part of a small and talented team currently working on delivering the best experience to our members. The role of an Insurance Expert at Alan is to: - Design and and price insurance offers, - Monitor the business and the risks, - Help the rest of the team understand the subtleties of healthcare and insurance. Recent missions include: - Contribute to new product design and pricing strategies. - Support Sales with insurance expertise to help sign large customers in Belgium. - Monitor the portfolio and improve the depth and accuracy of reporting. - Document and structure insurance knowledge to up-level the Belgium team. - Join the insurance on-call rotation to support internal teams with day-to-day questions. - Work with Engineering on tools that create tailored insurance offers at scale. - Being part of an insurance community at the global level, with an impact on our organisation, hiring and training across multiple countries. ⭐️ IS IT YOU WE'RE LOOKING FOR? ⭐️ You may be a great fit for the role if: - You combine a scientific background (actuarial sciences, statistics, mathematics or data science) with a first experience or strong interest in insurance (product, pricing, regulatory or analytics) - You have strong analytical and strategic thinking skills, with the ability to translate complex data, business and legal questions into actionable outputs - You have a builder mindset: you continuously identify opportunities to improve and scale processes and systems - You are willing to deeply change the insurance and healthcare industry and challenge the status quo - You communicate in a clear, structured and to-the-point way in English (written and spoken) For this role, we are looking to hire within the B1-C0 level range. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

About Airship: Airship is a technology company providing a platform for managing omnichannel customer experience, trusted by leading brands like Alaska Airlines, BBC, and The Home Depot. Their platform enables seamless, unified customer experiences across multiple channels including apps, websites, email, SMS, and wallets, using a no-code, AI-powered system designed for non-technical teams. About the Role: As a Backend Java Engineer, you will design, develop, and support distributed systems that combine scale with high reliability. You will work on low-latency services processing continuous event streams and supporting analytical workloads across terabytes of data. The backend infrastructure runs on Google Cloud Platform, using Java-based microservices and SQL and NoSQL databases. You will join a core engineering team shaping Airship’s technical foundations and engineering practices. Tasks: — Design data schemas and take ownership of data semantics — Maintain, improve, and scale Java APIs and distributed services — Investigate performance issues using server metrics, application data, and system behavior — Improve reliability, testability, and maintainability of backend systems — Partner with product and engineering teams on technical design and implementation — Help define technical standards across teams — Lead and own large-scale releases and technical projects — Use AI as a technical assistant to draft development plans and investigate problems or bugs — Critically assess AI-generated suggestions for accuracy, security, and suitability Requirements: — At least three years of experience designing, operating, and maintaining distributed systems — Professional fluency in spoken and written French (required) — Strong Java development skills — Experience with unit testing, code reviews, documentation, and Git-based version control — Experience leading significant releases or technical projects — Familiarity with continuous integration and continuous delivery practices — Strong written and verbal communication skills — Collaborative and pragmatic approach to software development — Commitment to building reliable, maintainable, and testable systems Preferred: — Experience troubleshooting and improving JVM performance — Experience with Google Cloud Platform — Knowledge of distributed NoSQL databases or key-value stores — Strong Linux administration fundamentals Work Location & Travel Requirements: — Remote work allowed, specifically candidates must live in France or the United Kingdom and have the existing right to work there — Up to 10% travel may be required based on business needs or manager requests Compensation: — Starting pay varies based on skills, experience, market demands, and location — All offers include stock options Benefits & Perks: — Medical insurance options for employees and dependents — Flexible time off, paid holidays, parental leave, and volunteer time off — Employer-subsidized mental health and wellness programs — Digital-first work environment with monthly stipend for remote work — Mentorship and growth opportunities AI in Recruiting: — AI tools are used as decision-support only — Human review of AI-generated recommendations is conducted — No applicant is rejected solely based on AI output — Candidates may request human review or opt out of AI evaluation Hiring Commitment: — Airship is committed to diversity and equal employment opportunities — Employment decisions are made irrespective of protected characteristics — Fair Chance laws compliance for applicants with criminal histories Candidates affirm the truthfulness of their application and understand that false information may lead to dismissal.

Location: Remote Workplace: Remote About Eneba At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. ABOUT YOUR TEAM Our Customer Support operation is scaling and becoming more automated. As our first dedicated Customer Support Data Analytics Engineer, you’ll sit in Operations and work hand in hand with the Customer Support team, the Head of Operations, Product, Engineering, Payments and Risk. You’ll explain why customers contact us, measure what self-service and automation actually resolve, and help the team decide what to fix first based on evidence. You’ll work with Databricks (SQL), Kustomer, QuickSight, Mixpanel, Jira and Slack, on top of an internal data layer with Claude integrated. Current focus: AI and automation in support, and building and optimising our support metric stack. RESPONSIBILITIES - Reusable data models: Build and maintain dbt models on Databricks across bronze, silver and gold layers, with tests, column documentation and incremental logic, so the next person can build on them. - Data mapping and feasibility: Know what data we have, what is missing and how it connects. Join sources that were never designed to be joined, audit contact tagging so reporting stays reliable, and judge early whether a requested metric is buildable. If it isn’t, say exactly which data is missing and what it would take to get it. - Metric design: Turn vague requests from the Customer Support team into exact metric definitions, such as repeat contact, automated deflection rate and cost per contact, and prove each one against raw data before it ships. - Dashboards and reporting: Build dashboards end to end in QuickSight and Omni (datasets, calculated fields, filters). Deliver weekly support performance packs with actionable insights and thresholds for ops managers and leadership. - Daily operations pulse: Monitor volumes, backlog, SLAs and CSAT to flag spikes early. Investigate “this number looks wrong” cases by tracing a visual back through the model to the source table. - Contact-driver and feedback analysis: Identify why customers contact us by product, spot growing issues, and analyse QA and customer feedback to surface coaching themes and process gaps. - Automation and self-service: Measure how well AI, bots and help content resolve issues, including repeat contacts and CSAT. - Root-cause partnership: Partner with Product, Payments and Risk to quantify the impact of issues and track fixes. - Planning input: Help forecast contact volume and capacity needs. REQUIREMENTS - 3+ years of experience as a Data Analytics Engineer in Customer Support, contact-centre or CX environments. - Strong SQL, dbt and hands-on experience with BI and reporting tools (we use QuickSight; Power BI, Looker or similar is fine). - Solid knowledge of customer support metrics and contact-driver analysis: CSAT, FCR, handling time, repeat contact, deflection. - Ability to turn insights into operational changes with non-technical stakeholders. - Curiosity about why customers get in touch and what would stop the issue from happening again. You care more about changing outcomes than producing dashboards. - Good written and spoken English (proficiency preferred). NICE TO HAVE - Python or text analytics on ticket data. - Experience with a support CRM’s data - Forecasting experience. - Experience evaluating chatbots or AI agents. - Background in digital goods or gaming. What it’s like to work at Eneba   *Opportunity to join our Employee Stock Options program. *Opportunity to help scale a unique product. *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. *Paid volunteering opportunities. *Work location of your choice: office, remote, opportunity to work and travel. *Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.   *Please attach CV's in English. *To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice #LI-DNP