Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Italian speaker to join a confidential, large-scale AI and consumer technology programe for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in Italian, and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model outputs inItalian and evaluate them for accuracy, naturalness, appropriateness, and overall quality—would a native speaker say it this way? Fact-check each response against the provided source material.
Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level French (France) speaker to join a confidential, large-scale AI and consumer technology programe for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in French (France), and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model outputs in French (France) and evaluate them for accuracy, naturalness, appropriateness, and overall quality—would a native speaker say it this way? Fact-check each response against the provided source material.
Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Germanspeaker to join a confidential, large-scale AI and consumer technology programe for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in German, and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model outputs in German and evaluate them for accuracy, naturalness, appropriateness, and overall quality—would a native speaker say it this way? Fact-check each response against the provided source material.
Test the German experience against English: confirm feature parity, complete an end-to-end user journey using non-English input, and verify that the product correctly handles non-Latin scripts, diacritics, right-to-left text, and mixed-language input.
ОфисBarcelona, Spain; Tokyo, Japan; Portland, OR
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Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Spanish (LATAM) speaker to join a confidential, large-scale AI and consumer technology programe for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in Spanish (LATAM), and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model outputs inSpanish (LATAM) and evaluate them for accuracy, naturalness, appropriateness, and overall quality—would a native speaker say it this way? Fact-check each response against the provided source material.
Test the Spanish (LATAM) experience against English: confirm feature parity, complete an end-to-end user journey using non-English input, and verify that the product correctly handles non-Latin scripts, diacritics, right-to-left text, and mixed-language input.
Identify any display issues (text cut off, overflowing, or rendering poorly) and any localization errors—incorrect dates, numbers, currencies, units, or untranslated strings.
Document each issue clearly so a developer can reproduce it—include steps taken, device and OS, locale, build ID, and supporting evidence. Retest after a fix ships to confirm it’s resolved.
Provide native-level insights on navigation and usability, calling out Spanish (LATAM)-specific nuances that only a fluent speaker would notice.
Work on-site in a private, secure area of the Welocalize office; due to the confidential, pre-release nature of the work, remote or work-from-home options are not available.
Assist with other linguistic projects as needed.
JOB REQUIREMENTS
Native-level or fully bilingual proficiency in Spanish (LATAM), written and spoken, with an up-to-date sense of real-world usage across both everyday and technical contexts.
Confident using smartphones and laptops; comfortable working across both iOS and Android.
Strong attention to detail and fair, objective judgment when assessing quality.
Ability to work independently, follow detailed test scripts and guidelines, and clearly explain issues in English.
Previous experience in software/app testing, localization QA, or linguistic evaluation is a strong plus, but not required if you bring the language skills and attention to detail.
Welocalize helps the world’s leading brands reach global audiences—and language testing is at the core of that mission. You’ll work alongside experienced linguists and testers on pre-release technology, in a team that takes quality and precision seriously.
If you’re a native-level Spanish (LATAM) speaker with a keen eye for detail and an interest in how language and technology intersect, we’d like to hear from you.
Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Spanish (Spain) speaker to join a confidential, large-scale AI and consumer technology programe for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in Spanish (Spain), and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model outputs inSpanish (Spain) and evaluate them for accuracy, naturalness, appropriateness, and overall quality—would a native speaker say it this way? Fact-check each response against the provided source material.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE SECURITY PLATFORM TEAM
The Infrastructure Security team provides and supports the primitives that enable engineering to securely build applications and meet compliance obligations, while abstracting away the underlying complexity for the best possible developer experience.
Our work centers on workload identity and authorization: how internal applications authenticate to each other and to the services they depend on, and how that access is granted and enforced. We're replacing static secrets with short-lived identity credentials, bringing identity-based authentication to the services engineers use every day, and unifying how authorization is managed across the company.
We're a platform engineering team with a security mission. We measure success by the security outcomes we enable and by how much engineers enjoy building on what we ship — the secure path should be the easiest path.
WHO WE'RE LOOKING FOR
- A platform builder. You love building infrastructure that other engineers rely on every day, and you sweat the developer experience details that make adoption effortless.
- Fluent in service-to-service auth. You know authentication and authorization deeply: JWTs, X.509 certificates, and when to reach for each.
- A systems thinker. You reason carefully about bootstrapping, circular dependencies, availability, and failure modes, especially for infrastructure that everything else depends on.
- A pragmatic migrator. You know that shipping the primitive is half the job. You can drive adoption across many teams, meet them where they are, and retire the legacy path.
- A strong partner to engineering. You build trust with engineers by understanding their priorities and making security frictionless.
- Excited about AI. You're embracing AI and automation to scale platform work and reduce toil.
- Curious and humble. You ask the basic questions, enjoy untangling complex systems, and bring others along with you.
RESPONSIBILITIES
- Build workload identity infrastructure. Make short-lived identity credentials a default part of every application's runtime environment, in partnership with application platform owners.
- Bring identity-based authentication to internal services. Work with the owners of major internal dependencies to support identity certificates, make them the golden path for newly onboarding applications, and drive migration of existing ones.
- Eliminate static secrets. Replace all static passwords and service tokens with short-lived identity credentials, and build identity-authenticated egress proxies and API abstractions that inject and automatically rotate managed secrets for the external dependencies that still require them.
- Unify authorization. Build a single interface and framework through which authorization policies are centrally managed and enforced.
QUALIFICATIONS
- 5+ years of experience in software engineering, with a focus on security-related platform, infrastructure, or distributed systems.
- Strong working knowledge of secrets management, fine-grained authorization, and workload identity systems.
- Familiarity with the Kubernetes ecosystem and authentication/authorization technologies such as JWTs, X.509 certificates, PKI, cert-manager, SPIFFE/SPIRE, and OPA.
- Experience building and operating production infrastructure that other teams depend on, with attention to availability and failure modes.
- Proven ability to drive cross-team adoption of platform capabilities or lead large-scale migrations.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the Security team
The Security team at WorkOS is responsible for keeping the data and identities of hundreds of millions of users secure. Security is fundamental to our products, and customer trust is the foundation of our success.
We are a highly collaborative group with a strong engineering mindset. Our security program is shaped by hands-on experience attacking and defending systems, and applying lessons from across the industry. We embrace the latest advancements in practices and tooling that make modern security teams effective.
We are comfortable in code and collaborate often with engineering to create products that are secure by default.
Who we’re looking for
- Risk-focused and pragmatic. You excel at identifying and reasoning about security risk in real-world contexts. You prioritize ruthlessly, always asking: what's the most effective way to reduce risk right now and in the long term?
- A builder who can break things. You're comfortable reading and writing code, and you have a passion for deeply understanding the products you secure. You think like an attacker to find subtle, high impact vulnerabilities and like a defender to design pragmatic, effective mitigations.
- A strong partner to engineering. You build trust with engineers by understanding their priorities, making security frictionless, and finding ways to make the secure path, the easiest path.
- Excited about AI. You're embracing AI and automation to scale security and reduce toil.
- Curious and humble. You ask the basic questions, enjoy untangling complex systems, and bring others along with you.
Responsibilities
- Lead secure design efforts. Partner with engineering teams on secure design and code reviews. Identify and prioritize risks early in the product lifecycle.
- Build secure by default systems. Develop paved paths that systemically reduce risk and make secure development the easiest path for engineers.
- Perform offensive security testing. Conduct penetration tests and code audits on new and existing products from an adversarial lens.
- Improve our security tooling. Integrate and improve our static analysis, supply chain security, and vulnerability management capabilities across engineering pipelines.
- Operate our responsible disclosure program. Run and improve our program by furthering automation, validating submissions, and coordinating remediation.
- Improve our products. Write and ship code to remediate vulnerabilities in production systems and improve the security posture of WorkOS products.
- Work directly with customers. Help build our customers' trust by directly engaging with their security-related questions and concerns.
Qualifications
- 5+ years of experience in a security engineering or security-focused software engineering role.
- Ability to execute across a wide range of security functions such as security assessments, penetration testing, responsible disclosure, security tooling integration, etc.
- Familiarity with and experience using common industry tooling.
- Proven ability to identify vulnerabilities in software, demonstrated through CVEs, bug bounty, blog posts, or prior work experience.
- Strong written and verbal communication skills, particularly in partnering with engineering teams.
- Comfortable reading and writing code, and able to effectively leverage AI during the process.
- Bonus: Experience in the authentication and identity domain.
- Bonus: Experience writing production level code, especially developing security features.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span insurers that provide protection for life’s most challenging moments, systemically important banks, neobanks committed to building more delightful banking software, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our Financial Services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle—the hours after a family discovers their home has been damaged by a wildfire and begins filing a claim; the difficult conversation following the loss of a loved one as beneficiaries navigate a life insurance claim; the frustration of dropping a phone, shattering the screen, and trying to quickly understand coverage and arrange for a repair or replacement.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large insurance companies that consistently outperform human agents in filing claims quickly and consistently.
- Develop and refine AI agents capable of navigating complex customer interactions, like generating a quote for insuring a modified 1960s Corvette.
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Genuine interest in Financial Services and improving the end customer experience. Experience in insurance technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (coverage advice, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Niger
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Directorate of Maternal, Child, Adolescent and Youth Health (DSM/E/A/J) is responsible for implementing public health policies related to maternal and child health. Its core mandate is to reduce maternal, neonatal, infant morbidity and mortality. Infant and neonatal mortality remain a constant concern in the country despite ongoing efforts by the government and its partners. Continuous availability of medicines and inputs for maternal, neonatal, and child health is a fundamental pillar for reducing maternal, neonatal, and infant morbidity and mortality.
In recent years, the national supply chain management system has undergone significant evolution characterized by:
The progressive strengthening of quantification and supply planning mechanisms
The increasing use of logistics data generated from DHIS2
The progressive reinforcement of the Quantification Analytics Tool (QAT) as the national reference tool for forecasts and supply planning
A growing need for advanced analysis of logistics data to improve continuous availability of inputs.
Given the complex logistics challenges, DSM/E/A/J requires support from a dedicated technical specialist to lead, optimize, and secure all processes within its supply chain. Accordingly, these Terms of Reference have been developed to recruit a high-level technical assistant who will support DSM/E/A/J in the effective use of the QAT tool and in strengthening mechanisms for planning, storage, distribution, and the continuous coordination of the system.
The Advisor will support the e-Maternal, Child, Adolescent and Youth Health Directorate in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
Provide technical support to DSM/E/A/J in the overall management, operational monitoring, and strategic optimization of the supply chain for maternal and child health medicines and health products—from needs planning to last-mile delivery.
Quantification and Review:
Provide technical support for annual quantification exercises for maternal and child health products using the QAT tool and lead periodic revisions based on actual consumption data and available stocks.
Order Management and Follow-Up:
Coordinate with partners on order management and ensure rigorous monitoring of delivery timelines to prevent stockouts
Strengthen strategic use of logistics data for decision-making
Support the institutionalization of QAT as the national reference tool for forecasting and supply planning
Develop mechanisms for validation, triangulation, and quality control of logistics data
Support performance monitoring of warehousing and distribution carried out by ONPPC
Develop dashboards and supply chain performance indicators
Develop SOPs, guidelines, and standardized tools
Support the formalization of processes
Organize capacity-building sessions
Contribute to the progressive autonomy of national teams
Document achievements and institutionalized mechanisms.
Expected Results
Through this support, DSM/E/A/J aims to achieve:
Sustainable improvement in the quality of logistics data
Better capacity to anticipate stockouts
Institutionalization of QAT as the single source for logistics data management and quantification
Development of a data-driven management culture
Strengthened supply chain performance monitoring
Improved visibility of logistics risks
Progressive strengthening of national technical autonomy.
REPORTING
:
The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
Advanced university degree in logistics, health commodities supply chain management, pharmacy, or related field
Minimum of 5 years of experience in public health supply chain
Confirmed experience in quantification and supply planning
Proven experience using QAT or similar forecasting and supply planning tools
Experience in analysis and use of logistics data
Experience with DHIS2, eSIGL, or other logistics information systems
Proven experience in developing analytical tools, dashboards, and performance monitoring mechanisms
Experience collaborating with partners and projects funded by the U.S. Government strongly desired
Experience in U.S. Government-funded projects is a major asset
Experience in pharmaceutical waste management desired.
Strong preference for logisticians with experience or training in health product management
Master’s degree in supply chain management, health logistics, health systems, or related fields highly desired
Specialized training in health products supply chain management or public health is a major asset
Additional training in data analysis, health information systems, or digital health is strongly desired.
Excellent mastery of logistics management systems
Strong analytical capacity
Good command of data visualization and analysis tools
Excellent understanding of quantification mechanisms
Good understanding of early warning systems
Ability to develop SOPs, standardized tools, and institutional mechanisms
Good understanding of issues related to pharmaceutical input management.
Ability to work in a matrix reporting environment
Strong institutional collaboration skills
High sense of ethics and confidentiality
Ability to work in a support role rather than substitution
Capacity to transfer skills and support national teams.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The next chapter of Ramp's growth runs straight through the customers we already have: 80,000+ finance teams who adopted us for one thing and haven't yet seen what the rest of the platform can do for them. Account Management owns that opportunity - and this role owns the team building the motion to capture it.
You'll lead a group of 5-8 Account Managers, each carrying a book of ~300 Mid-Market customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment.
WHAT YOU’LL DO
- Build and run a high-performing team of 5-8 Account Managers - setting the bar for culture, morale, and daily execution.
- Get embedded in the relationships that matter. Engage directly with key customers and top accounts alongside your team, especially where trust is being built or repaired.
- Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals.
- Forecast and report team performance to senior leadership with clear-eyed visibility into what's working and what isn't.
- Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work.
- Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team.
- Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales.
- Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.
WHAT YOU’LL NEED
- Minimum 3 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
- Minimum 3 years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
- Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
- A genuine passion for hiring, with a thoughtful approach to team planning and development
- Ability to articulate contractual, technical, and financial value to customers, including executive leaders
- Strong track record negotiating, structuring, and executing complex agreements
- Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions
- Strong collaboration and influencing skills, backed by excellent communication and presentation ability
- High agency and adaptability - no two days are the same, and the only constant is change
- A desire and willingness to jump headfirst into complex, challenging problems for the good of the business.
NICE-TO-HAVES
- Experience at a high-growth startup
- Bachelor’s degree from an accredited university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
The next chapter of Ramp's growth runs straight through the customers we already have: 70,000+ finance teams who adopted us for one thing and haven't yet seen what the rest of the platform can do for them. That is the largest untapped growth opportunity in the company, and Account Management owns it.
This is a build role, not a maintain role. You'll carry a book of high-value customers and real latitude over how you grow it. This means deciding which plays to run, which executives to get in front of, which products to lead with. Your ceiling is set by your judgment, operating rigor and urgency. Ramp’s expansion motion is a critical part of our long-term strategy and success, and this role represents an opportunity to help define what that looks like at a world-class business.
What You’ll Do
- Own growth across a portfolio of 300+ high-value customers - retention, adoption, expansion, and net-new spend on the platform.
- Build real relationships with the finance leaders who make the decisions, and connect what they're trying to accomplish to what Ramp can actually do for them.
- Generate your own expansion pipeline. The best AMs here don't wait for a buying signal - they create the reason for the next conversation.
- Lead Executive Business Reviews that change how a customer thinks about Ramp: from one vendor in the stack to the system their finance function runs on.
- Launch new products into your book. Ramp ships relentlessly, and every launch is a reason to open a conversation you couldn't have had last quarter.
- Quarterback outcomes across implementation, product, engineering, and CX - on new deals and on escalations, where trust is either earned or lost.
- Set the standard. Account Management is still being built here. The playbooks you write and execute are the ones this team runs next year, and that level of ownership translates into more opportunities in the business.
What You Need
- Minimum 3 years of “hunter” sales experience; either new sale, or hunting within an existing book
- Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
- Excellent verbal and written communication skills, as well as interpersonal skills
- Organizational, project management, and time management skills
- Fluency in AI sales tooling
- Ability to self-correct based on core KPIs and innate understanding of performance
- High agency and adaptability - no two days are the same, and the only constant is change
Nice to Haves
- Bachelor’s degree from an accredited university
- Experience with financial services sales
- Experience at a high-growth startup
- Expertise in using Salesforce, Outreach, or other productivity tools
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Boston; Florida; New York; Virginia; Georgia; New Jersey; Texas
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 Your main goal will be to build and own a high-performing Mid-Market territory in the US, creating pipeline from the ground up and converting technical buyers into high-value n8n customers.
You’ll take ownership of the full sales cycle while helping us sharpen the playbook for our next stage of US growth:
Own your pipeline from scratch
- Build and execute a self-sourced prospecting strategy across a greenfield/ whitespace territory, including account mapping, segmentation, and multi-channel outbound across calls, email, social, and events.
- Own opportunities through the sales cycle, engaging technical buyers including Developers, DevOps, IT leaders, and CTOs.
- Guide prospects through technical evaluations and proof-of-concept processes, translating n8n’s capabilities into clear business value.
- Partner closely with Solutions Engineers and Customer Success to demonstrate the power of n8n and ensure a smooth path from evaluation to onboarding
Hit activity benchmarks that drive pipeline
- Consistently meet or exceed weekly/monthly KPIs for outbound activity (calls, emails, meetings booked) and self-sourced opportunities created, treating prospecting as a daily discipline.
Think like a territory owner, not just a closer
- Continuously refine your outbound approach based on conversion data (connect rates, meeting-to-opportunity rates) to improve territory performance.
- Partner cross-functionally with marketing/SDR teams to fill gaps in inbound coverage.
REQUIREMENTS
MUST-HAVES
- 📈 B2B SaaS sales experience: You have 3+ years of experience in a Mid-Market Account Executive or similar B2B SaaS sales role.
- 🏆 Top-performing track record: You have demonstrated success as a top performer, including a track record of performing within the top 10% of your sales team.
- 🎯 Hunter mindset: You have a proven track record of generating your own pipeline through consistent, high-quality outbound prospecting.
- 🤝 Technical sales experience: You’ve successfully closed technical deals and are comfortable selling to Developers, DevOps, IT teams, CTOs, and other technical stakeholders.
- 🧪 Complex evaluations: You have experience navigating proof-of-concept and technical evaluation processes from initial interest through to close.
- 🚀 Entrepreneurial mindset: You’re comfortable taking ownership, building from a blank page, and finding creative ways to unlock opportunities.
- ⚡ Startup adaptability: You thrive in a fast-moving, hybrid startup environment where priorities evolve and autonomy is expected.
NICE-TO-HAVES
- 🛠️ Developer ecosystem experience: You have experience selling open-source products, developer tools, or within a product-led growth company.
- 🌱 Scale-up experience: You’ve worked in a Series A–C startup and understand what it takes to build repeatable processes while moving quickly.
- 🌎 LATAM experience: You’re fluent in Spanish and/or have experience selling into or working with the LATAM market.
Why join us?
At n8n, you won’t be stepping into a fully defined territory and simply running an existing playbook. You’ll have the opportunity to build your market, create your own pipeline, win technical customers, and directly influence how we scale our Mid-Market sales motion in the US.
You’ll join a fast-growing, product-led company at an exciting stage of its journey, working closely with sales leadership and cross-functional teams while having the autonomy to experiment, learn, and shape how we grow.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Boston
Workplace: Hybrid
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Hybrid - 3 days per week in our Boston office
BUILD YOUR ENTERPRISE SALES CAREER AT N8N
n8n is growing rapidly at the intersection of AI, automation and enterprise software. More than 1.7 million active builders use n8n each month, and we’re scaling our enterprise business as more organizations look for ways to connect AI with the systems, data and workflows that run their businesses.
As we grow our US business, we’re building our SDR team in Boston and looking for an Enterprise Sales Development Representative to join us.
You’ll partner closely with Enterprise Account Executives to break into some of the largest organizations in the US. This isn’t about maximizing email volume. You’ll take a thoughtful, account-based approach: researching strategic companies, identifying the right stakeholders, understanding their priorities, and creating relevant conversations around automation and AI.
If you’re succeeding in an SDR/BDR role and want greater exposure to enterprise selling, strategic account planning, technical buyers and a genuine path towards AE, this could be a great next step.
WHY N8N?
🚀 Serious momentum. n8n has grown rapidly into a major player in workflow automation and AI, with more than $100M in ARR, 1,400+ enterprise customers, and a $5.2B valuation following strategic investment from SAP.
📈 Build towards AE. We want the SDR role to be a platform for your next step. High-performing SDRs can develop through our structured SDR → AE programme, with live deal exposure, discovery and MEDDPICC coaching, call reviews, and opportunities to take greater ownership of real opportunities alongside experienced AEs.
✏️ Learn enterprise selling. Work alongside Enterprise AEs on account strategy, stakeholder mapping, messaging, discovery and opportunity creation - gaining exposure to how complex enterprise deals are built from the start.
🤖 Sell where the market is going. You’ll engage technical and executive buyers around AI, automation and some of the most important technology challenges businesses are tackling today.
⚡Use AI to sell smarter. Experiment with AI, n8n and modern sales technology to research accounts, understand buyers, personalize outreach and improve how you work. You don’t need to be an engineer- but you should be curious about technology and excited to learn.
WHAT YOU’LL DO
- Build enterprise pipeline: Prospect into a focused set of strategic US accounts and create qualified opportunities.
- Develop account strategies: Partner with Enterprise AEs to identify priority companies, stakeholders, challenges, use cases and engagement strategies.
- Research your prospects: Understand the business and technical priorities of stakeholders across IT, DevOps, SecOps, Engineering and related teams.
- Create outreach that gets attention: Develop thoughtful, personalized messaging tied to real account priorities rather than generic sequences.
- Prospect across channels: Engage prospects through email, phone, LinkedIn and other relevant channels.
- Lead early-stage discovery: Understand business needs, technical environments, priorities, urgency and potential fit with n8n.
- Continuously improve: Use Salesforce, Outreach, Apollo, AI tools, coaching and performance data to sharpen your approach.
WHAT WE’RE LOOKING FOR
We’re looking for someone with a strong SDR foundation who wants to develop into an excellent enterprise seller.
You’ll likely be a good fit if you have:
- SDR or BDR experience in B2B SaaS, software or technology
- Experience generating pipeline through outbound prospecting into mid- market or enterprise accounts
- Strong sales track record against your targets
- Confidence engaging senior business and technical stakeholders
- A thoughtful approach to account research, personalization and qualification
- Curiosity about technical products, automation and AI
- Resilience, consistency and ownership of your results
- The ability to work from our Boston office three days per week
Bonus points if you have: experience prospecting into technical audiences; familiarity with buying committees, Salesforce, Outreach, Apollo or MEDDPICC; experience using AI or automation in your own sales workflow.
WHAT SUCCESS LOOKS LIKE
Success here is about quality, not just activity.
You’ll build a deep understanding of your accounts, identify the right stakeholders, create messaging that earns attention and generate qualified enterprise opportunities that can turn into meaningful revenue.
Along the way, you’ll build experience in enterprise account strategy, technical selling, discovery, AI and automation, and complex B2B sales- giving you a strong foundation for the next stage of your career.
INTERESTED?
You don’t need to meet every requirement to apply.
If you have a strong foundation in outbound sales, you’re curious about technology, and you’re excited by the opportunity to help build n8n’s US enterprise business while developing towards your next step in sales, we’d love to hear from you.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Palo Alto; San Francisco
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About The Job
As a member of the Partner Solution Architecture Team, you will work closely with our Partner and GTM teams to drive the adoption of our state-of-the-art enterprise AI platform and models.
What you will do
- Help onboard Mistral solutions and models to strategic ISV and Tech partner platforms
- Execute on effective technical discovery with partners to understand potential clients' needs, challenges, and desired outcomes in collaboration with GTM
- Drive enablement at scale across strategic partner technical and sales teams
- Create and update assets for partner enablement: technical demos, enablement videos, reference architectures, etc.
- Support partners in identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer
- Represent Mistral AI at partner, customer, and industry events, including executive briefings, conferences, and developer gatherings
- Collaborate with Mistral teams, from Science, Product, Engineering, Support, and GTM to progress and support deals, as well as providing expertise and insights where necessary
What we look for
- Experience in a technical partner presales, solutions architect, or consulting role with heavy partner and customer-facing exposure.
- A track record of building enablement assets and driving evangelism at scale across partner organizations
- Experience partnering with ISVs or Technology Partners, driving technical account strategy, proof-of-concept scoping and support, and execution
- Strong Python or TypeScript skills
- Working knowledge of cloud architecture and deployment patterns for AI and ML solutions
- Strong stakeholder management, including comfort with C level conversations, and outstanding presentation skills across technical and business audiences
- Bachelor's or Master's in computer science, engineering, mathematics, or related field, or equivalent experience
Nice to have
- Familiarity with MEDDPICC and Command of the Message.
- Working knowledge of Generative AI serving architectures, e.g. vLLM
- Working knowledge of Kubernetes
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Almaty, Kazakhstan
Workplace: OnSite
SEO Specialist
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history: $1B in annualized revenue, 3x growth in the last four months, and a recent $500M funding round at a $5B valuation. We're building AI-powered video, image, and interactive content creation across 200+ frontier models, and organic search is one of our fastest-growing channels.
Who we are looking for
You don't need years of experience. We're looking for someone early in their career who:
- Understands the basics of SEO: keywords, on-page optimization, indexation, backlinks.
- Takes initiative, moves fast, and doesn't wait to be told what to do.
- Likes working with data and can turn numbers into simple, clear conclusions.
- Learns new tools quickly and is curious about AI.
- Writes in clear English.
What you will work on
- Research keywords and find new topics where Higgsfield can win traffic.
- Help launch and optimize landing pages and blog posts: briefs, meta tags, internal linking.
- Track rankings and traffic and spot what's working and what's not.
- Find opportunities for backlinks and mentions on other sites.
- Run small experiments, measure results, and scale what works.
Nice to have
- Hands-on experience with Google Search Console, Ahrefs, or Semrush.
- Your own site, blog, or project where you grew traffic.
- Interest in how AI assistants like ChatGPT and Perplexity pick sources.
The deal
- Competitive salary in USD, reviewed as you grow
- On-site role in our Almaty office
- Access to Higgsfield products and the AI tools we use internally
- Breakfast, lunch and good coffee on us
- Full-time position with high ownership and growth potential
Location: San Francisco
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build lasting businesses, including paid and free memberships, community chats, live experiences, and one-time purchases.
Ultimately, our goal is simple: fund the creative class. We're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet
- 25 million+ paid memberships on Patreon today
We're continuing to invest in building the best creator platform and team in the creator economy. We're looking for an Executive Assistant to help advance that mission.
This role is based in San Francisco and is open to candidates who can work in-office three days per week under our hybrid model.
ABOUT THE TEAM
The Office of the CEO provides high-touch support to Patreon's CEO & Co-Founder and executive team, spanning calendar management, communications, travel, and cross-functional coordination. This role partners closely with the Chief of Staff to keep the CEO's priorities, schedule, and business rhythms running smoothly.
ABOUT THE ROLE
- As a member of the Office of the CEO, you will provide support to the CEO & Co-Founder and work closely with the Chief of Staff
- Proactively manage complex calendars 3-6 months out, partnering closely with Biz Ops to ensure the CEO's calendar and the exec team's calendars stay aligned; maintain and adjust business rhythms as needed
- Proactively communicate calendar updates and priorities to the Rhythm of Business (ROB) stakeholders (Business Operations, Executive Assistants, Communications teammates)
- Maintain the CEO's inbox, draft correspondence
- Work with the Chief of Staff to procure or create meeting agendas and presentations
- Attend meetings, take notes, track action items and deliverables
- Coordinate offsites and events for the Executive Team
- Celebrate birthdays, anniversaries and new family member arrivals of Executive Team members
- Coordinate all of the CEO's business travel and some personal travel, including bookings and logistics
- Build and share quarterly/annual travel lookaheads with CEO's family office to support long-range planning
- Maintain, organize, and code receipts, expenses, and reimbursements
- Work with the Chief of Staff to create project management processes for cross-functional initiatives, building and maintaining systems that scale with the office
Projects you may work on:
- Coordinating activities, logistics and agendas for exec team offsites
- Meeting coordination during company planning, annual reviews
- Supporting monthly All Hands efforts
- Special projects on an as-needed basis
- Board meeting coordination and planning
- Annual company kickoff (PKO) planning and support
ABOUT YOU
- 3-5 years EA experience supporting C-level executives in startup or high-growth environments
- Experience supporting executives in both business and personal capacities, ideally including family office experience or close cross-functional partnership with a personal-side EA
- This is a San Francisco based role for a hybrid model company, in office 3 days/week
- Extremely organized and detail oriented
- Exercises sound judgment, confidentiality and professionalism
- Moves quickly without sacrificing efficiency or effectiveness
- Prioritizes shifting demands with a high degree of accuracy and consistent follow up
- Excellent written and verbal communication skills
- Strong project management skills; able to build and run systems and processes independently
- Ability to:
- Work autonomously
- Problem solve
- Think five steps ahead
- Create and maintain structure and processes
- Advanced knowledge of business-related tools including (but not limited to) Google Suite, Slack, Notion, and AI tools, with strong AI fluency and a demonstrated ability to leverage AI to improve productivity
ABOUT PATREON
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our people:
- Put Creators First | They're the reason we're here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don't quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion are critical to our ability to serve creators worldwide. If you're excited about this role but your experience doesn't match every qualification above, we strongly encourage you to apply. If you're a creator at heart, energized by our mission, and share our company values, we'd love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please contact accommodations@patreon.com. http://patreon.com
Patreon offers a competitive benefits package, including salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and a 401(k) plan with matching.
Patreon operates under a hybrid work model. Employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal is to be intentional about in-person time and strengthen our sense of community. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we share the expected salary range for each role. The posted range may encompass multiple levels within the role's job family and depends on location. The final offer will reflect the candidate's experience, skills, competencies, geographic location, and alignment with Patreon's leveling framework. For remote employees located outside California and New York, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Launch an order management agent for a national apparel brand — order lookup, cancellations, returns, and exchanges — then hill-climb containment and CSAT week over week.
- Partner with Product to build a shopping agent that plugs into a retailer’s existing search and recommendation systems to guide product discovery — turning the support channel into a revenue channel.
- Stand up an in-store support voice agent for a big-box or grocery retailer, answering the stock-check and store-info calls that largely go unanswered today and converting them into store visits and sales.
- Design a booking, payments, and outbound agent for a consumer services brand operating hundreds of locations.
- Help a marketplace handle order status and buyer–seller disputes at enormous scale.
- Launch outbound campaigns — cart recovery, win-back, churn saves, and subscription renewals — across voice and SMS.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Interest in retail and consumer experiences. Experience in e-commerce, retail technology, marketplaces, or consumer brands — and familiarity with commerce and CX stacks (e.g., commerce platforms, order management systems, contact center software) — is a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
ОфисBarcelona, Spain; Tokyo, Japan; Portland, OR
УдалённоUnited States & Canada; Benefits and Perks (US Only) 💖
УдалённоUnited States & Canada; Benefits and Perks (US Only) 💖
ОфисSan Francisco, CA; New York, NY; Atlanta, GA
ОфисSan Francisco, CA; New York, NY; Atlanta, GA
География найма не уточнена
ГибридseniorNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
УдалённоmiddleNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
УдалённоmiddleBoston; Florida; New York; Virginia; Georgia; New Jersey; Texas
ГибридГеография найма не уточнена
Palo Alto; San Francisco; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридFor remote employees located outside California and New York, salary may vary based on location and local market conditions