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Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Join the team building Agentic OKDS—OKG’s design intelligence infrastructure and the operating system between human intent and AI-generated output. You will contribute across three connected capability areas: Foundations, including token architecture for color, spacing, and radius; Components, spanning OKDS core components, business components, and AI-ready architecture; and Templates + AI Tooling, covering template systems, AI transformation infrastructure, and pipeline readiness. Your primary assignment may change based on team needs, while you build the breadth to work effectively across all three. You will combine strong craft with design-engineering judgment to improve reuse, adoption, delivery speed, and implementation quality. What You’ll Be Doing Own scoped initiatives across Foundations, Components, or Templates + AI Tooling—from research and reuse validation through specification, release, adoption, and iteration—while contributing effectively across all three areas as priorities change. Develop and maintain foundation standards and token architecture for color, spacing, radius, themes, modes, and platform variation, ensuring consistency between Figma and implementation. Design and evolve OKDS core components and reusable business components with clear naming, variants, states, metadata, composition rules, and architecture suitable for designers, engineers, and AI-assisted workflows. Build reusable template systems and AI-readable guidance, and contribute to tooling infrastructure and validation workflows that improve AI pipeline readiness and production-quality output. Partner closely with engineers to ensure design intent, platform behavior, component APIs, and accessibility requirements remain aligned across Web, iOS, and Android. Prototype and improve AI-assisted workflows for template generation, component discovery, variant generation, specification, and quality review—while applying critical human judgment to the output. Drive adoption with product teams through consultation, enablement, migration support, and feedback loops; treat designers and engineers as users of the platform. Apply quality acceptance criteria covering interaction states, responsive behavior, accessibility, compliance, and implementation-ready handoff. Plan and deliver work transparently, manage dependencies, and track outcomes such as reuse, adoption, reduced rework, and faster implementation. What We Look For In You Demonstrated experience delivering reusable design-system components, patterns, or foundations in a complex digital-product environment. Strong Figma capability, including component properties, variables, modes, libraries, and scalable file organization. Working knowledge across design-system foundations, component architecture, and template systems, including tokens, theming, documentation, versioning, reusable business patterns, and contribution workflows. Strong craft under ambiguity: able to explore, prototype, test, and refine detailed interaction and visual behavior. Design-engineering fluency and comfort discussing implementation constraints, states, APIs, and platform differences. An adoption mindset: you investigate user needs, make standards practical, and follow through until teams can use them successfully. Practical capability with AI-assisted design and development workflows, plus the judgment to assess tooling, strengthen pipeline readiness, and review generated output for correctness, consistency, and production readiness. Clear written and verbal communication, constructive collaboration, and the ability to explain system decisions to designers, engineers, and product partners. Reliable operational ownership: able to scope work, communicate progress and risks, manage dependencies, and deliver with quality. Product and business awareness, including the ability to connect design-system choices to speed, quality, risk, and reuse. Working knowledge of accessibility, compliance, responsive behavior, and complete global-state design. Nice to Haves Experience designing for Fintech, Investment platforms, or Crypto products Experience working with teams across offices and timezones Understanding of React framework for Front End development Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Core owns the foundational journeys that define a user's relationship with OKX: account management, identity verification, moving and securing funds, and the risk, compliance, and customer support experiences that sit alongside them. It also covers the internal enterprise tools our support agents, PMs, and operations teams rely on every day to serve customers and run the business. These are among the most consequential surfaces in the product. They determine whether users feel confident enough to trade, whether they trust us with their assets and their data, and whether the teams behind the scenes can resolve issues quickly and well. AI is central to how Core works and what Core builds. On the product side, we design AI-powered support and assistant experiences that help millions of users get answers and resolve issues in real time. Internally, we are an AI-native team: we use AI to move faster, sharpen our thinking, and raise the quality of what we ship, and we design the AI-native tools our internal teams depend on. If you are excited to design with AI and to shape how AI shows up for both customers and colleagues, this is a place to do it at scale. As a designer on Core, you'll take ownership of these high-stakes experiences end to end. The problems are genuinely hard. You'll design across markets with fundamentally different regulatory requirements, from newly regulated regions to our established global user base, and your work will need to satisfy strict compliance and security standards while still feeling fast, clear, and reassuring. You'll partner closely with product, engineering, legal, and compliance, shaping requirements early rather than executing them late. This is work where the details carry real weight. If you want to influence how millions of users experience crypto at its most critical moments, and how the teams supporting them get their work done, Core is one of the most impactful places to do it at OKX. What You’ll Be Doing Own complex, high-stakes journeys end to end across account, assets, compliance, or support, taking them from problem definition to shipped, polished execution. Design AI-powered experiences, from customer-facing assistant and support flows to AI-native internal tools, thinking through how people and AI work together, and where trust, transparency, and control matter most. Partner with product, engineering, legal, compliance, and risk to define the real problem, then design solutions that balance regulatory and security requirements with a genuinely good user experience. Produce the full range of design artifacts as needed: user flows, journey maps, wireframes, high-fidelity designs, and interactive prototypes, backed by evaluative research. Work in an AI-native way, using AI to accelerate exploration, prototyping, and decision-making, and helping raise the bar for how the team designs. Shape the design vision for your area alongside UX Research, UX Writing, and product leadership, and influence the roadmap early rather than delivering to it. Raise the quality bar through design reviews, critique, and workshops, and bring rigor to ambiguous, high-consequence problems. What We Look For In You We hire against a shared set of competencies. Beyond craft, we look for how you think, decide, collaborate, and drive work forward. Craft and expertise. Deep design craft with a sharp eye for detail, and up-to-date knowledge of your field. You analyze problems methodically and turn them into simple, effective solutions you can execute end to end. Judgment in ambiguity. You cut to the root of a problem, make sound calls even with incomplete information, and find the optimal path rather than the obvious one. Core problems are rarely clean, and good judgment is what keeps users safe. Business and product sense. You understand how the business works and where it's heading, and you connect design decisions to strategy, metrics, and real outcomes, not just the screen in front of you. Collaboration and communication. You communicate with clarity and precision, build genuine trust with product, engineering, legal, and compliance, and give and seek feedback that raises the whole team's work. Partners see you as a collaborator, not a service function. Drive and curiosity. You ask why before you design, stay resilient when problems are hard or ambiguous, and keep pushing your craft and ideas forward. You question the brief rather than just building it. AI fluency. Genuine fluency and enthusiasm for AI. You already use AI tools in your own work, and you're excited to design AI-driven experiences, not just adopt the buzzword. Experience designing complex, multi-step flows, ideally in fintech, crypto, or another regulated or high-trust domain. 3+ years of experience shipping end-to-end design solutions in cross-functional teams at a tech company. Nice to Haves Experience designing AI or conversational interfaces, or a track record of using AI to change how you work as a designer. Interest in designing complex internal tools and operational workflows, not just customer-facing surfaces. Exposure to data-informed design. You're comfortable interpreting user insights, behavioral data, or A/B test results. Familiarity with design systems and the ability to scale consistency across platforms. Prototyping skills to bring ideas to life and communicate transitions or microinteractions. Experience working across time zones with distributed teams. You know how to stay aligned and communicate with clarity. A degree in design, HCI, or a related field. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Responsibilities: • Build and improve biometrics, algorithms, and data-driven insights for the Mira App. • Analyze hormone, cycle, app behavior, and user outcome data to identify patterns and product opportunities. Требования к кандидату: - 3+ years of experience in data science - Strong Python and SQL skills - Experience with health or wearable data - Experience in consumer health or medical devices - Strong model validation and performance evaluation skills

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance. We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now! About the Opportunity We’re continuously meeting product design talent interested in shaping the future of centralized exchange products at OKX. Our CEX Product Design team works across Manual Trading, Trading Strategy, Social & VIP, Growth, and Institutional products. Depending on your experience, interests, and our current hiring needs, we’ll explore relevant opportunities across different teams and levels. We design products for complex, fast-moving financial environments. Our work spans high-frequency and high-consideration user journeys, data-dense interfaces, trading and investment decisions, social experiences, and products serving both individual and institutional customers. Designers partner closely with Product, Engineering, Research, Content Design, Data, and other functions from early exploration through delivery and iteration. We care about interaction quality and visual craft, but also expect designers to understand the product deeply, navigate constraints, and influence the decisions that shape the customer experience. Depending on team needs and your interests, your work may focus on: Manual Trading — helping customers discover markets, analyze information, place and manage trades, and understand their positions. Trading Strategy — designing tools and workflows that help customers create, discover, evaluate, and manage trading strategies. Social & VIP — building differentiated experiences for social trading, communities, creators, and high-value customers. Growth — improving acquisition, activation, engagement, retention, and cross-product discovery across the customer journey. Institutional — designing sophisticated, efficient, and trustworthy products for professional and institutional customers. What You’ll Be Doing The scope of the role will vary according to your experience and area of ownership. You may: Design clear, intuitive, and trustworthy experiences for complex and data-intensive products. Turn customer insights, product strategy, business goals, and technical constraints into coherent user journeys and detailed interactions. Work across the end-to-end design process, from problem framing and early exploration to prototyping, delivery, validation, and iteration. Create user flows, information architecture, wireframes, prototypes, and production-ready designs with a high level of interaction and visual craft. Partner closely with Product and Engineering to evaluate trade-offs, resolve ambiguity, and take work from concept through implementation. Use qualitative research, product analytics, experimentation, and market understanding to inform and evaluate design decisions. Present your work clearly, explain the reasoning behind your decisions, and use feedback to improve the outcome. Contribute to consistent, scalable experiences across platforms, markets, and product areas. Help strengthen design quality, collaboration, and customer-centered decision-making across the organization. At more senior levels, you’ll be expected to define product and design direction, lead ambiguous cross-functional initiatives, influence decisions across teams, and raise the quality of design practice. What We Look For In You Experience designing and delivering digital products. We hire across multiple levels, and assess experience according to the scope, complexity, autonomy, and impact demonstrated in your work. A portfolio that shows how you frame problems, explore alternatives, make decisions, craft interactions, and measure or evaluate outcomes—not only final screens. Strong product thinking and the ability to connect customer needs with business goals and technical realities. Strong interaction design and information architecture skills, especially for complex workflows or data-rich interfaces. A high standard of visual craft and attention to detail. Experience collaborating closely with Product and Engineering throughout the product development lifecycle. The ability to communicate clearly, explain your reasoning, and build alignment with cross-functional partners. Comfort working through ambiguity, changing priorities, and incomplete information. The ability to take ownership, follow through on details, and help teams turn ideas into shipped experiences. Genuine interest in learning about centralized exchange products and the customers who use them. Nice to Haves Experience designing products in trading, investment, fintech, crypto, or other complex financial domains. Experience with data-intensive products, professional tools, marketplaces, or high-stakes customer journeys. Experience using research, experimentation, and product analytics to guide design decisions. Experience designing for customers across multiple markets, cultures, languages, or regulatory environments. Experience contributing to or working with a mature design system across platforms. At senior or staff level, experience mentoring designers, leading cross-team initiatives, or raising design quality beyond your immediate product area. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-EW1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Japan; Tokyo We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. PURPOSE OF THE ROLE The Integrated Supply Chain Manager owns the end-to-end demand-to-delivery cycle for the market, bringing together demand planning/S&OP and logistics/order management into a single point of accountability. The role supports overall business revenue and profit delivery through rigorous management of demand signals across product and customer channels, and through efficient logistics, fulfilment and order management execution. The role partners Commercial leadership and works across multi-functional teams — Sales, Marketing, Finance, Logistics and Supply Planning — to assure alignment and sufficiency in the business plans to deliver anticipated demand, while ensuring smooth supply chain operations and best-in-class customer service. This requires balancing every aspect of the supply chain: managing inventory levels and cost-to-serve, minimizing shortages, and delivering a responsive supply chain through high demand forecast accuracy and OTIF delivery performance, in adherence with global process design and regional/market strategy. KEY RESPONSIBILITIES 1. Demand Planning & S&OP ▪ Deliver the Demand Management process: generate a consensus forecast of phased demand at the appropriate planning level on a 12 to 18months horizon, owning enrichment of the forecast to create and publish a consensus. ▪ Execute monthly demand management cycles; co-pilot the commercial leader to drive the Demand Review (DMR) with commercial teams, gain approval of the recommended forecast, and define risks, opportunities and the actions commercial teams will take to drive or influence demand. ▪ Collaborate with statistical modellers on historical data cleansing to ensure data accuracy as a foundation for reliable statistical forecasts, recording all adjustments and assumptions (channel trends, seasonality, promotions). ▪ Analyze multiple variables to shape the demand forecast — shipment/sell-in, POS/sell-out, share, promotional plans, cannibalisation — and collaborate with Sales and Marketing on activity plans and promotional effectiveness. ▪ Own Demand Management KPIs (Mixed Error, Forecast Bias, FVA), leading forecast accuracy improvement plans through root cause analysis and action planning with demand planners, brand and sales teams. ▪ Ensure phased consensus forecast numbers are aligned with financial numbers and proactively communicate demand changes to the regional supply/demand planning organisation, working through service and inventory impacts. 2. Logistics, Fulfilment & Order Management ▪ Formulate, execute and continuously optimise logistics strategy across warehousing, transportation and order fulfilment to ensure On-Time-In-Full (OTIF) delivery. ▪ Oversee day-to-day fulfilment and order management operations — order entry, verification and processing in SAP/ERP — to meet performance, cost-to-serve, warehouse accuracy and inventory turnover targets. ▪ Act as escalation point for customer and sales enquiries on order status, delivery schedules and product availability, partnering with the warehouse and 3PL network to ensure stock availability. ▪ Lead implementation and testing of new order management and logistics systems and process upgrades and maintain SOPs and business continuity/recovery plans. 3. Vendor, Stakeholder & Regional Alignment ▪ Build strong vendor and 3PL partnerships through performance evaluations, service-level negotiations and cost-efficiency initiatives. ▪ Partner with category planners to reconcile brand forecasts with regional plans and collaborate with the regional Demand Planning and Global Supply Chain/Logistics teams to deliver a seamless plan-to-delivery outcome. ▪ Support the market's business planning process in partnership with the local Leadership Team and contribute to product rationalisation and portfolio optimisation. 4. Process & Performance Management ▪ Drive continuous improvement of daily, weekly and monthly routines within the cross-functional operational team (Marketing, Sales, Supply/Demand Planning, Logistics) to optimise end-to-end supply chain performance, service to customer and customer experience. ▪ Drive performance improvement through KPI management — Mixed Error, Forecast Bias, Demand Plan Stability, OTIF, cost-to-serve — challenging local teams and setting targets, supported with clear action plans. ▪ Ensure compliance with the global forecasting calendar, SOX controls, ISO standards and legal/regulatory requirements across order management and logistics operations. REQUIREMENTS Domain Knowledge: ▪ Highly skilled in demand planning management and/or logistics/order management (5-7 years+), with strong business acumen and proven managerial skills. ▪ Highly skilled in working with Commercial and Sales teams, with strong business partnering, significant impact & influence. ▪ Experienced in international matrix environments; FMCG or similarly mature inventory-management industry preferred. ▪ Degree or equivalent in Supply Chain Management or related discipline; APICs desirable. ▪ Proficient with SAP/SAP B1 (B1/APO), SCM/ERP and WMS platforms, Logility (or equivalent forecasting tool), PowerBI and advanced Excel. ▪ Familiarity with 3PL operations across Asia is an advantage. ▪ Advanced understanding of demand planning and logistics best practices, including forecast periodicity, statistical models, warehousing, transportation and order fulfillment. Communication Skills ▪ Data Visualization: ability to present data and forecasting/logistics results clearly through visualizations using tools such as PowerBI. ▪ Reporting Skills: competence in generating insights in clear and concise reports. ▪ Collaboration: ability to work effectively in teams and communicate findings to non-technical stakeholders. Technical Skills: ▪ Deep expertise in running the Demand Management process through an Integrated Business Planning framework driving S&OP. ▪ Deep understanding of internal and external drivers of demand volatility, forecast errors and bias, and logistics KPIs (fulfillment rates, cycle times, shipping costs). ▪ Ability to build and maintain forecasting models, operational dashboards, and translate large datasets into demand and logistics strategies. Abilities & Behaviours ▪ Excellent influencing, stakeholder engagement and interpersonal skills; business partnering at the core, with the ability to challenge senior stakeholders and hold tension in S&OP conversations to drive the right outcome. ▪ Sound commercial and financial acumen; can interpret and explain complex statistical information. ▪ Exceptional communication skills, verbal, written, and presentation. ▪ Good understanding of product, brand building, internal process and market/customer environment. ▪ Strong, fact-based decision-making; drives execution, initiates action and follows through to completion. ▪ Continuous improvement mindset – flexible, embraces change, uses various tools and techniques to solve problems. ▪ Thinks and operates in a global context. ▪ Team player and thinker in terms of solutions derived from sound analysis. ▪ Flexible, self-starter with a high degree of independence. ▪ Excellent ability to work and communicate in multi-functional, multi-geography teams with English as the common business language. Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. As an office coordinator at Sierra, you will be responsible for creating and operating exceptional workplace environments that enable our teams to do the best work. You will bring the same level of craftsmanship, intensity, and customer obsession to our physical spaces that we bring to the products we build for our customers. In this role, you will own day-to-day office operations, including the experience across our customer facing spaces at our San Francisco headquarters. You will partner closely with Operations, IT and HR teams to ensure every office runs seamlessly and reflects Sierra’s high standards. We are looking for a hospitality-minded, detail-oriented person who can effectively prioritize in a fast-paced environment. You should take deep pride in delivering an exceptional experience for employees, candidates, customers, and visitors. This role is based in San Francisco and is fully onsite five days per week given the hands-on nature of the position. WHAT YOU’LL DO: - Oversee the daily operations of our customer-facing spaces. - Greet guests at reception and foster a warm, welcoming office environment. - Pick up incoming mail, distribute packages to employees, and coordinate package pickups. - Maintain the organization and appearance of kitchens, storage rooms, and self-service stations. - Manage office inventory and assemble gift packages, including baby and customer gifts. - Support Executive Assistants with meeting logistics, including lunch and coffee setup for customer and internal executive meetings. - Track CPR and First Aid certifications for office staff and ensure first aid kits and safety equipment are stocked and up to date. - Serve as the primary point of contact for facilities requests and repairs, partnering with property management as needed. - Partner with the People team on new hire onboarding logistics, including workspace setup, badge access, and office orientation. - This is a 6-month contract position that is ineligible for the benefits listed below. The role may be extended or converted to full-time. WHAT YOU’LL BRING: - 2–4 years of experience in office coordination, administrative, or a similar role. - Strong organizational and communication skills. - The ability to work effectively in a fast-paced environment and adapt to shifting priorities. - A commitment to unreasonable hospitality and a willingness to go above and beyond for employees and guests. - Previous experience in a customer-facing position is preferred. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco Workplace: Hybrid Perplexity's API Platform brings our work in AI, search, and agent orchestration to developers. Our customers range from AI-native startups to some of the world's largest technology companies. Working with them, alongside our own developments in building Perplexity’s core application gives our team direct exposure to how search, models, and tools are used to build and scale AI-native products and applications. ABOUT THIS ROLE We are looking for a technically fluent Customer Success Manager to help our API customers succeed and shape how we support them as the business grows. You will own a portfolio of customers, understand what they are building, and help them move from evaluation to production and broader adoption. Alongside your accounts, you will lead projects such as product and endpoint migrations, customer enablement, and communications for product updates and incidents. You will work directly with customers developing AI products and with the engineers building the APIs they depend on. As an early member of the team, you will help shape our customer success programs and bring what you learn from customers into product decisions. RESPONSIBILITIES - Own customer relationships across onboarding, adoption, retention, and expansion, building trust with developers, technical leaders, and business stakeholders. - Understand each customer's use case, integration, and success criteria. Help them evaluate the APIs, resolve adoption barriers, and establish a path to production. - Use account and product usage data to identify declining adoption, technical risks, and growth opportunities, then work with customers on specific next steps. - Investigate technical questions using API documentation, sample requests, and usage data. Coordinate with Engineering and Support on deeper issues and keep customers informed through resolution. - Lead customer-facing programs such as endpoint migrations, product rollouts, and enablement. Define milestones, coordinate internal owners, and track customer readiness and completion. - Manage customer communications for product changes, deprecations, and outages, partnering with technical teams to provide accurate updates and clear guidance. - Build and improve the API customer success playbook, including onboarding, account reviews, customer health signals, escalation paths, and sales-to-CS handoffs. - Partner with Sales and account owners on renewals and expansion, using adoption, consumption, and business outcomes to demonstrate value and surface risks early. - Bring customer feedback into product planning and work with Developer Relations and Support on documentation and enablement that address recurring needs. WHAT WE'RE LOOKING FOR - 4+ years of experience in customer success, technical account management, solutions engineering, or a related customer-facing role at a technology company. - Technical fluency: comfortable reading API documentation, making API requests, interpreting responses and errors, and discussing integration questions with developers. - A track record of driving adoption, retention, or growth across a portfolio of customers, with clear ownership of follow-through. - Experience creating or improving a customer program, playbook, or cross-functional process, not only operating an established one. - Strong written and verbal communication, including the ability to explain technical issues clearly and communicate carefully when facts are still developing. - Sound judgment in balancing account needs with strategic projects, setting priorities, and moving work forward without a detailed brief. NICE TO HAVE - Experience with APIs, developer tools, cloud infrastructure, or usage-based products. - Familiarity with AI applications, search, retrieval, or agents, including how customers evaluate quality, latency, and cost. - Working knowledge of Python or SQL for reproducing issues, analyzing usage, or automating recurring work.

Location: Spain; Portugal; Poland; Estonia Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks. In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company. We are looking for a Dev Manager to lead the engineering team responsible for integrations between our product and external systems, including the Integrations Store. You will combine engineering leadership with hands-on technical expertise to deliver secure, reliable integrations that fit our customers' workflows. What you'll do: Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback. Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible. Delegate ownership to engineers and, as the team grows, team leads; distinguish near-term delivery from long-term capability development. Keep the role to no more than three clearly defined focus areas, with team leads taking ownership as capacity grows. Work with Product Management to define priorities, plan delivery, and translate customer needs into integration capabilities. Oversee the design, development, and maintenance of integrations, including: - Connectors to third-party applications and services. - An Integrations Store for discovering and managing available integrations. - Data mapping, validation, and synchronization between systems. - Authentication, authorization, and secure credential handling. - Monitoring, troubleshooting, and recovery from integration failures. Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners. Establish reusable integration patterns that handle retries, rate limits, duplicate events, and API version changes reliably. Own automated pipelines for building, testing, validating, and deploying integrations. Improve integration reliability, performance, and observability, and guide the team in resolving production issues. Coordinate with other engineering teams and external partners to manage dependencies and compatibility. Apply AI technologies where they improve integration development, testing, or support, with appropriate validation of outputs. Requirements What we're looking for: Experience leading software engineers and owning the delivery and operation of production systems. Strong software engineering fundamentals and the ability to contribute to technical problem-solving. Excellent knowledge of Node.js, JavaScript, and TypeScript. Experience building and operating AWS services in production. Hands-on experience designing and maintaining APIs and integrations with external systems. Understanding of distributed systems, asynchronous processing, data consistency, and failure recovery. Proficiency in SQL and experience with data modeling, aggregation, and query performance. Experience with secure authentication and authorization for integrations. Strong communication skills and the ability to align engineering work with product priorities. Professional working proficiency in English for leading an English-speaking team and collaborating across functions. Nice to have: Experience writing automated integration and contract tests. Proficiency in SQL. Experience with runtime isolation and sandboxing for sensitive execution. Experience in B2B SaaS, security, compliance, or data governance. Experience building high-load products with numerous endpoints. Experience maintaining integrations across multiple third-party API versions. Benefits Fully remote work with flexibility to support your work-life balance. A collaborative environment that empowers you to own your domain and implement best practices. Stable income, benefits, flexible working hours, and opportunities for career advancement. Friendly, professional colleagues who are eager to support you and help you grow. Engaging challenges and opportunities to make a meaningful impact.

Location: South Africa About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from high-growth startups to established tech platforms across SaaS, MarTech, FinTech, and EdTech. Unlike traditional agencies, we place you directly into high-impact roles where your work drives real outcomes. Contract type: Freelance Job Summary This is a high-impact opportunity for a skilled resourcing specialist to join a specialist technology search firm. The team focuses on retained executive search within complex, high-growth markets like robotics, automation, and supply chain technology across North America and EMEA. As a Delivery Consultant, you will be the engine of the search process, identifying and engaging elite, passive talent for senior-level leadership and sales roles. If you thrive on the "hunt" and enjoy the challenge of sourcing top-tier candidates in narrow talent pools, this role offers a clear path to professional growth and significant earning potential. Key Responsibilities Execute comprehensive candidate sourcing strategies to identify passive talent within niche technology markets. Conduct initial outreach and high-level screening calls to sell senior candidates on exclusive, retained opportunities. Deliver a consistent pipeline of qualified profiles against weekly KPIs (CVs delivered, profiles added, and calls booked). Facilitate the transition of qualified candidates to the UK-based leadership team for second-stage interviews. Manage high-volume outreach across multiple channels including cold calling, LinkedIn, and email. Maintain accurate records of candidate engagement and progress within the search lifecycle. Requirements Proven experience in a recruitment environment, specifically in a resourcing or delivery-focused capacity. Demonstrated ability to source and engage high-level candidates for complex roles. Strong communication skills with the confidence to navigate conversations with senior professionals. Ability to work UK business hours (10:00 AM – 6:00 PM GMT) with occasional flexibility to meet international project demands. A results-driven mindset with the ability to hit weekly delivery targets and KPIs. Proficiency in LinkedIn Outreach, Cold Emailing, and Cold Calling. High level of English proficiency. Experience using Microsoft Office tools for reporting and organization. Previous experience working with offshore teams or in a remote capacity. Benefits 🌍 Fully remote role with flexible working environment 🚀 Work with high-growth international companies across tech sectors 📈 Clear progression path within a performance-driven team 🎯 High ownership and autonomy in your day-to-day work

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE The Head of Strategic Partnerships & Ecosystem will manage and grow Render's most critical technology partner relationships. This role involves building and executing a comprehensive partnerships strategy — spanning AI ecosystem integrations, hyperscalers and early bets on emerging platforms — that drives meaningful distribution and growth for Render. These partnerships touch nearly every part of Render — Product, Engineering, DevRel, and Business Development — and often involve senior stakeholders at some of the largest and fastest-moving companies in AI, so doing this well means coordinating closely across those internal teams and keeping Render's leadership regularly informed. The ideal candidate brings real technical depth in AI and developer tooling, paired with a proven background in partner management, strong relationship-building instincts, and the executive presence to engage with partner leadership at the highest levels. You should have a deep understanding of how to build and scale product-centric partnerships — from ecosystem integrations to platform-level bets — in a fast-moving, technical market. WHAT YOU'LL DO - Map Render's technology partnership landscape across AI labs, hyperscalers, and emerging developer products, and build the strategy for where Render has the strongest right to win. - Own outcomes for the partnerships portfolio — set clear milestones, timelines, and success metrics (e.g., ecosystem integration, developer adoption, joint launches, revenue impact) and hold yourself accountable to them. - Drive day-to-day partnership strategy and execution, taking deals from evaluation through negotiation, launch, and renewal, including commercial terms. - Partner closely with Product, DevRel, and Product Marketing to secure roadmap and staffing commitments, drive integration execution, and run co-marketing — and work with Finance and Legal to structure and manage commercial agreements. - Scope and lead our thinking on building out a Render Marketplace — including the value proposition to customers and key partners, product and engineering requirements, and commercial and financial terms. - Own ongoing relationship management for key partners — acting as their primary point of contact, running business reviews and planning sessions, driving expansion and renewal over time, and serving as their internal advocate at Render. - Bring operating rigor to the program: track and report on partnership performance, maintain clear documentation, and keep leadership updated on progress and upcoming launches. - Build out a team of partner managers as we scale. WHAT WE'RE LOOKING FOR - 6–10+ years of experience in strategic or technical partnerships, business development, or product-facing roles at technology companies — ideally where partnerships were critical during a period of hypergrowth. - A highly technical background is strongly preferred — former PM, forward-deployed engineer, or engineering experience, particularly within AI — so you can go deep with partner engineering and product teams on integration architecture, connectors, and protocols. - Demonstrated success managing and growing complex, high-impact partnerships across AI, cloud, or developer platform ecosystems. - Strong cross-functional operating skills, with experience working alongside Product, Engineering, DevRel, Legal, and Finance to execute complex initiatives. - Exceptional analytical skills, with the ability to use data to drive strategic decisions. - Outstanding communication, negotiation, and relationship-building skills, with the ability to engage at the executive level. - Strong bias for action — comfortable operating both independently and as part of cross-functional teams, in a fast-moving environment with evolving priorities. NICE-TO-HAVES - Hands-on experience with MCP, plugins, connectors, or app/marketplace ecosystems specifically. - Deep familiarity with the developer tools and infrastructure landscape, and a point of view on how emerging AI-native companies find distribution. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Principal Engineer, Data & Machine Learning San Mateo, CA Why PlayStation Data & Intelligence PlayStation reaches more than 100+ million people. Behind those experiences is one of the largest consumer data estates in entertainment: tens of petabytes under management and trillions of telemetry events a year, powering personalization, experimentation, partner analytics and enterprise decisions across the company. We are in the middle of a multi-year shift in how that data creates value. Today intelligence often arrives after the moment has passed. Our goal is a connected intelligence layer where trusted context about players, content, partners and the business is built once, reused everywhere, activated at the point of decision, and improved by evidence about what happened next. That includes serving AI models and agents with the same governed meaning, quality and permissions we give to people. This role helps shape how that is built across PlayStation. The Role We are looking for a Senior Principal Engineer, Data & Machine Learning to serve as chief architect for our Data & Intelligence organization and as the senior technical authority for how SIE builds, reuses and activates trusted data and intelligence. This is one of SIE’s most senior individual-contributor roles. You will report directly to the Vice President of the organization, sit on the leadership team alongside the Sr. Directors who run our two delivery portfolios, chair our architecture review forum, and lead a community of Principal Engineers anchored to the major architectural seams. You will have no direct reports by design; your leverage comes from the architecture, the standards and the decisions the whole organization builds against. This is a hands-on role. You will author architectures and reference implementations, prototype uncertain approaches, review the designs and code that matter most, and step in directly when a technical problem puts an important outcome at risk. What You’ll Own You will set the architecture for, and drive reuse across, the initiatives that define the next three years of data and intelligence at PlayStation: A single, reusable understanding of the player. The context, lifecycle and lifetime-value intelligence that powers experiences and decisions across PlayStation, built once and reused rather than rebuilt per use case. Content and game understanding. Intelligence about titles, experiences and how players engage with them, connected through engagement and content graphs to improve discovery, personalization and new AI experiences. Creator and partner intelligence. Reusable title, launch and lifecycle intelligence available to partners at the point of decision, before launch, while live and after. Unified measurement. Experimentation, attribution and causal measurement so the company knows what changed an outcome, by how much, and what to do next. Activation. Real-time signals, activation data products and APIs that deliver trusted context into the systems that personalize and act. Semantic and conversational intelligence. A shared layer of business meaning and metrics that people, analytical tools and AI agents can query and trust. Enterprise decision data. Decision-grade finance and supply-chain data that accelerates transformation programs across SIE. Trusted foundations and golden paths. Data contracts, certification, lineage, unified events and standard publish-to-consume paths, with trust designed into the lifecycle; and launch data readiness so priority launches have their signals and measures from day one. What You’ll Do Translate our multi-year Data & Intelligence strategy into a coherent technical strategy and target architecture, with clear principles for trusted data products, ML systems, shared intelligence, evaluation, activation and lifecycle management. Chair the architecture review forum: set its charter and cadence, publish decisions, track adoption and hold the line on non-conforming designs. Own the boundary decisions between platform capabilities built for reuse and domain delivery, and keep them stable. Define and ratify the standards teams build against: data contracts, golden paths, model evaluation and experimentation, observability, reliability, cost and lifecycle management. Lead the technical direction of our hardest cross-organizational initiatives; author proposals, reference designs and prototypes that establish a credible path from concept to production. Work directly with engineering and data science teams to remove critical blockers, so that decisions become usable capabilities rather than architecture on paper. Partner with security, privacy, legal, governance and responsible-AI teams to embed controls throughout the data and ML lifecycle, including the responsible use of proprietary data, third-party and foundation models, and externally hosted AI services. Identify duplicative capabilities, drive rationalization and retirement, and improve interoperability across SIE’s data and ML landscape. Advise senior executives on major technical investments, tradeoffs, emerging capabilities and long-term risk; produce the written recommendations that drive annual planning. Connect technical investment to named consumers, decisions and measurable outcomes; define how we measure adoption, reuse, time-to-action, quality, reliability, safety and cost. Lead a community of Principal Engineers; mentor Principal, Staff and Senior engineers, architects, ML engineers and data scientists. Represent SIE’s data and machine learning direction in senior leadership forums, partner organizations and, where appropriate, the broader industry. What We’re Looking For 15+ years in software, data or machine learning engineering, including 9+ years leading the architecture and delivery of large-scale, complex systems. A track record of authoring architectures, standards or platforms that were adopted across multiple organizations and stayed in use. Experience taking data, ML or decisioning systems serving tens of millions of consumers into production and operating them at scale. Experience chairing, or being the deciding technical voice in, an architecture review forum spanning multiple engineering organizations. Deep expertise in at least two of: reusable data products, semantic and metadata layers and data contracts; ML platforms, lifecycle management, evaluation and decisioning; real-time signals, distributed inference and activation platforms; experimentation and causal measurement; generative AI, retrieval and agentic systems; responsible AI, privacy and technical governance. Strong command of distributed systems, cloud, data architecture, APIs, security, reliability, observability and performance engineering. Demonstrated ability to influence senior executives, engineering and product leaders, and cross-functional partners without direct authority. Outstanding written communication. This role leads through documents. Experience mentoring Staff, Principal or similarly senior technical professionals. Master’s degree in Computer Science, Machine Learning, Engineering or a related discipline, or equivalent experience. Nice to Have Data and ML applied in gaming, entertainment, media, digital commerce or another large-scale consumer ecosystem. Personalization, recommendations, customer intelligence, content intelligence, experimentation or predictive decisioning at scale. Shared data or ML platforms serving multiple products and organizational domains. Feature, vector, graph, semantic or knowledge platforms; AI gateways and LLMOps. Experience translating research or emerging technology into production capabilities. Contributions to the field through open source, patents, publications, standards or conference talks. Why You’ll Love This Role Set the technical direction for data and intelligence across PlayStation. Own the architecture behind experiences reaching more than 100 million people. Report directly to the VP and sit on the organization’s leadership team. Build once, reuse everywhere: the mandate is to end duplicated work, not add to it. Work with strong Principal and Staff engineers, data scientists and product leaders across the company. Stay hands-on at the most senior IC level. #LI-KS1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $304,200 — $456,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.  At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Key Responsibilities: Conduct Case Analysis to determine action plan and ensure compliance. Review and interpret MSA terms and conditions and apply changes in accordance with customer contractual obligation. Specific focus on large accounts that require multiple layers of data analysis with a high degree of accuracy, a clear understanding of transactional changes that may have affected subscriptions (such as P&P Migration) and presenting data clearly to key stakeholders. Prepare reports to analyze account subscriptions and perform complex account reconciliations. Process financial transactions in both Salesforce and NetSuite. Resolve billing disputes, process subscription corrections, perform product cancellations, customer subscription termination and all related subscription management changes. Prepare credit analysis and rationale for Management approval in accordance with company credit policy. Create credit memos, process Re-Bills, and deliver to customer. Identify, analyze, and interpret billing anomalies, process amendments while working closely with relevant business partners (Customer Success and Professional Services) Effectively communicate with business partners to facilitate various aspects of the subscription management process and changes. Ad hoc analysis around company initiatives such as Single Source of Truth (SSOT) and Data governance; provide meaningful explanation of variances to the teams building logic in the back-end systems Required Skills & Qualifications: A minimum of 2-3 years’ experience in a combination of finance and operational environment, process improvement, financial analysis or other roles that focus on root cause analysis and controls. Knowledge of subscription-based billing model in SaaS based environment is a plus. Advanced Microsoft Office and Power Point skills. Strong understanding of “Quote-to-Cash” meaning products, pricing, discounting, quoting, booking, order fulfillment, MSA, billing, amendments, and renewals. Candidates must demonstrate a combination of academic aptitude, problem solving, strategic and critical thinking, and strong written and oral communications skills Strong analytical and organizational skills. Comfortable with large volumes of complex data from various source systems and presenting findings to senior management. Strong work ethic with the ability to manage tight deadlines, prioritize workload and achieve effective results in a fast-paced, dynamic, ever-growing environment. Ability to manage multiple cases and projects at once. It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com  PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base hourly range for this position is $26.44 - $29.81 ($55,000 - $62,000), overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: London, England Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web , Figma helps entire product teams brainstorm , create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone - come make with us! Figma is looking for a Director, SMB Sales (EMEA) to join our growing Global Commercial organization. As Director of SMB Sales, EMEA, you'll lead a team of frontline managers and Account Executives responsible for helping growing businesses adopt Figma's Organization and Enterprise plans. Reporting to the VP of Commercial Sales, you'll play a critical role in scaling a high-volume, specialized sales motion while partnering closely with leaders across the Americas and JAPAC to drive consistency, share best practices, and evolve how we serve SMB customers globally. This is an opportunity to shape the next chapter of one of Figma's fastest-growing businesses, leading a talented team while influencing strategy across Sales, Marketing, Operations, Enablement, and Product. At Figma, we value leaders who think creatively, challenge the status quo, and build teams that consistently raise the bar for customer experience and business impact. This is a full time role that can be held from one of our EMEA hubs. What you'll do at Figma: Lead, develop, and inspire a team of frontline managers and Account Executives, building a high-performing culture focused on coaching, accountability, and customer impact. Scale the EMEA SMB business by driving operational excellence across forecasting, pipeline management, inspection, and execution against revenue goals. Partner with SMB leaders across the Americas and JAPAC to build a globally consistent sales motion, sharing best practices and raising execution standards across regions. Recruit, hire, and develop exceptional sales leaders while building a strong internal pipeline of future Mid-Market leaders and second-line managers. Coach managers through forecast reviews, pipeline inspections, deal strategy, call coaching, and performance management to improve both team execution and customer outcomes. Use data to identify opportunities, test new strategies, and continuously improve the SMB sales motion, including territory design, pipeline generation, productivity, and conversion. Partner closely with Operations, Enablement, Marketing, Solutions Consulting, Customer Experience, and Product to influence the evolution of the SMB business and improve how we serve customers globally. Serve as an executive sponsor for strategic customer opportunities while representing the voice of EMEA in the continued evolution of Figma's global SMB strategy. We'd love to hear from you if you have: 8+ years of experience leading SaaS sales organizations, including at least 4 years in sales management. You’ve managed frontline leaders and spent at least 2 years in a second-line leadership role. You’ve led distributed sales teams across multiple countries and understand the differences between EMEA markets. Comfortable balancing long-term strategy with the realities of day-to-day execution. Built and scaled teams of Sales Managers and Account Executives in a high-growth company. Ideally, you also have experience with SMB or Commercial SaaS sales, particularly in a product-led growth business. You know how to coach leaders, develop talent, and create inclusive teams that perform consistently. You’ve exceeded revenue targets while improving forecasting and building dependable sales processes. Confident using data to make decisions and have worked closely with Marketing, Operations, Enablement, Product, and other go-to-market teams. While it’s not required, it’s an added plus if you also have: Experience using or working with Figma, or other UX/UI experience Additional European language fluency (e.g. French, German, Spanish) Experience with Command of the Message or MEDDIC/MEDDICC sales methodology Background scaling teams across multiple EMEA markets simultaneously At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: CAN: Vancouver (333 Seymour St) Workplace: Hybrid OUR PURPOSE At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world. HOW YOU’LL MAKE AN IMPACT Accounts payable is broken for small businesses. Managing and paying a bill today means stitching together three or four different tools — capturing documents in one place, entering data in another, chasing approvals over email, and making the payment in a bank portal. It is manual, error-prone, and it takes hours every week from people who should be running their business. Xero’s bills and bill payment surface already serves over a million monthly active users globally: small business owners, the employees who keep their books, and professional bookkeepers working across dozens of clients at accounting firms. It runs on a system designed for a pre-agent world. As a Senior Product Manager on Bills, you will own the layer underneath that surface — the API contracts, the data-access model and the permission architecture that decide what a person or an agent is allowed to read, write and pay on a customer’s behalf. That applies inside Bills, and it applies through Xero’s integrations with Claude, Copilot and our open-source MCP server. You will set the vision alongside a principal engineer, argue the customer’s case inside technical decisions, decide what the interface should be, and lead a team of engineers through a replatform that never takes those million users offline. This is not a zero-to-one bet looking for users. The work already has them. What does not exist yet is the architecture underneath accounts payable that makes automated, agent-assisted and human-directed spend coherent, safe and trustworthy. That is the job. Your impact will be measured through customer, operational and commercial outcomes — including automation and straight-through processing rates, bill payment adoption and volume, activation and retention across owner and bookkeeper personas, platform and API reliability, and the pace at which the replatform lands without customer disruption. THE TEAM AND HOW THEY CONNECT You will join the Bills team — 20+ engineers, designers and product managers across Toronto, Vancouver and Pittsburgh — working across core AP workflows, platform APIs, AI experiences and bill payments. The team partners closely with payment and infrastructure vendors, and with cross-functional teams across North America, the UK, Australia and New Zealand. This is a global role, based in Toronto or Vancouver with flexibility to work remotely, and the team comes together in person regularly to collaborate and align on strategy. WHAT YOU’LL DO OWN THE ARCHITECTURE UNDERNEATH PAYMENTS - Develop the vision, strategy and roadmap for the API, data-access and permission layer that underpins bills and bill payments, in partnership with a principal engineer. - Define the contracts, data models and permission scopes that determine what any client — Xero’s own UI, a partner integration, or an AI agent — can read, write, approve and pay. - Decide where authority sits: what a person must confirm, what an agent may do unattended, what requires a second approver, and what can never be automated. - Sequence a replatform of a system serving more than a million monthly active users, with migration paths, dual-running periods and rollback plans that keep customers working throughout. - Own the cost and consequence of changing contracts that other teams and third parties depend on, including versioning, deprecation and breaking-change communication. - Identify opportunities to build reusable capabilities that serve Bills, the wider spend lifecycle and external developers, rather than isolated point solutions. REMOVE TOIL FROM THE END-TO-END ACCOUNTS PAYABLE WORKFLOW - Own products across the complete accounts payable journey: bill capture and understanding, coding and data extraction, approval routing, scheduling, payment execution, reconciliation and exception handling. - Build toward a world where bills arrive, get understood, get approved and get paid with minimal human toil, and where the entire spend lifecycle lives in one place. - Make Bill Pay the default way businesses pay through Xero, scaling bill payments across markets. - Identify valuable and differentiated customer problems, and frame clear solutions that can be tested, validated and delivered incrementally. - Ensure that platform complexity results in simple, understandable customer experiences rather than being passed through to the customer. BUILD FOR MULTIPLE PERSONAS WHOSE INTERESTS CONFLICT - Lead customer research across the distinct user types on this surface: business owners, in-house finance and admin staff, and professional bookkeepers and advisors managing many clients at once. - Design for the tension between them — the owner who wants a bill paid now, the bookkeeper who needs control and auditability, the firm that needs consistency across a client portfolio — and make the trade-off explicit rather than averaging it away. - Partner closely with Design and Engineering to create high-quality experiences across web, mobile and embedded surfaces, as well as programmatic ones. - Use customer data, qualitative insight and market intelligence to inform product strategy, prioritisation and roadmap decisions. SHIP AI AND AGENT CAPABILITIES CUSTOMERS CAN TRUST - Define how AI and agents participate in accounts payable: what they suggest, what they act on, what they escalate, and how the customer stays in control. - Own the quality bar for LLM-powered capabilities — evaluation sets, confidence thresholds, human-in-the-loop design, fallback behaviour and observable failure modes — and hold the line on it before launch. - Prototype your own ideas, including in code, rather than waiting for engineering capacity to test a hypothesis. - Shape how Xero’s accounts payable capabilities are exposed to external agent platforms, including our MCP server and integrations with Claude and Copilot. - Design for an error-intolerant workflow: this product moves real money, and a wrong answer costs a customer real money and real trust. NAVIGATE RISK, COMPLIANCE AND OPERATIONAL COMPLEXITY - Partner with Risk, Compliance, Legal, Security and Operations to build products that meet regulatory, security and operational requirements across markets. - Take responsibility for risks arising from authorisation and access control, financial crime, privacy and responsible data use, data accuracy, regulatory change and service availability. - Account for market-specific gating in payments and money movement — including US money transmission, UK FCA and open banking requirements, and Australian licensing and payment rails — when sequencing launches. - Lead trade-off decisions that balance customer experience, risk exposure, regulatory obligation, technical complexity and commercial outcome. - Treat operational processes, support tooling and exception management as part of the product, not an afterthought — including failed payments, duplicate bills, incorrect approvals, reversals and disputes. DRIVE STRATEGY, EXECUTION AND COMMERCIAL OUTCOMES - Develop and execute roadmaps that align customer needs, AP strategy, platform architecture and Xero’s broader business objectives, including the Melio acquisition and Xero’s North America growth agenda. - Establish clear product goals, success metrics and OKRs, and be accountable for moving them. - Take an active role in annual and quarterly planning, including funding, prioritisation and resourcing discussions. - Lead release and rollout strategy so that changes land safely and iteratively across customer cohorts and markets. - Monitor and interrogate customer, commercial and operational results, and lead interventions where outcomes are not meeting expectations. - Understand the economics of the product, including payment volume, adoption, pricing, processing cost, margin and revenue. - Make clear prioritisation decisions that balance immediate delivery against the long-term evolution of the platform. LEAD THROUGH CROSS-FUNCTIONAL INFLUENCE - Build strong relationships across Product, Engineering, Design, Risk, Compliance, Operations, Finance, Partnerships and Go-to-Market teams. - Create clarity on what is being built, why it matters, how it will work and when it will be delivered. - Hold your own in architecture and design reviews on data models, API contracts and migration sequencing, and bring a position rather than only questions. - Drive decision-making across complex stakeholder groups and act as tie-breaker when consensus cannot be reached. - Represent the products you own in senior leadership, product, architecture and payments forums, and in front of customers and partners. - Mentor and support other Product Managers, raising the standard of platform and AI product expertise across Xero. SUCCESS LOOKS LIKE - Bills arrive, get understood, get approved and get paid in Xero with materially less human effort than they require today. - There is a clear, documented and well-reasoned answer to what an agent is allowed to do with a customer’s money in Xero — and customers and partners trust it. - The API and permission layer underneath accounts payable is coherent, versioned and extensible, and new clients, markets and payment capabilities can be supported without duplication or rework. - The replatform progresses on a sequence the team believes in, with no material disruption to the million-plus customers using the surface every month. - Owners, in-house finance staff and professional bookkeepers each get an experience suited to how they actually work, and you can name the trade-offs you made between them. - AI-powered capabilities ship with defined evaluation criteria, measured quality, understood failure modes and appropriate human control — and improve after launch on evidence. - Bill Pay adoption, payment volume, automation rate, activation and retention are improving, and your contribution to that is clear. - Product risks and dependencies are identified early and managed in partnership with Engineering, Risk, Compliance and Operations. - Stakeholders understand the vision, strategy, roadmap and key trade-offs — and engineers come to you first when a decision needs making. - Other Product Managers are developing through your coaching and knowledge-sharing. - You demonstrate and amplify Xero’s values. WHAT YOU’LL BRING WITH YOU ESSENTIAL EXPERIENCE This role sits below the interface as much as in front of it, and the bar reflects that. You will bring: - Experience shipping below the UI. You have delivered changes to APIs, integration layers or shared services as part of delivering a wider product, and you know what it costs to change a contract other people depend on. Ideally you have owned a public or partner API through a breaking change. - Substantive AI product experience. You have shipped an LLM-powered capability that customers actually used, and you can talk about evaluations, failure modes and confidence thresholds unprompted — including what your product got wrong in production and what you did about it. You use AI aggressively in your own work and prototype in code. - Multi-persona B2B product experience. You have built a workflow serving several distinct user types whose interests conflict, and you can name a specific trade-off you made between two of them. - Error-intolerant domains. You have built products where a mistake costs money or carries regulatory consequence — payments, payroll, tax, treasury, lending, legal or clinical workflows. - Significant product management experience in a software development environment, across the full product lifecycle — typically five or more years in product, or comparable time as a founder, consultant or technical individual contributor in a payments and/or commerce domain. Deep accounts payable, bookkeeping, accounting or finance-team domain experience is a strong advantage but not a requirement, and experience with payment rails, regulatory-gated launches or fintech infrastructure is similarly valuable. Product experience confined to feature delivery on top of an existing platform, without direct involvement in the interfaces, contracts or data models underneath, is unlikely to be enough on its own for this role. PRODUCT LEADERSHIP - A strong track record of addressing customer needs through the innovative use of technology. - Experience developing successful product strategies, roadmaps and long-term plans — setting direction rather than receiving a spec. - Demonstrated ability to operate in technically complex and highly ambiguous environments, and to start before the problem is fully defined. - Strong product judgement and the ability to make decisions with incomplete information. - A track record of owning activation, retention, revenue or an equivalent metric and moving it — you can name the metric, the movement, and the trade-off you made to get it. - Self-direction under ambiguity, with minimal supervision required to define direction and drive outcomes. - Demonstrated ability to influence decisions at all levels of an organisation. TECHNICAL AND COMMERCIAL UNDERSTANDING - Ability to work as a peer with engineers and architects on platform design, APIs, data models, permission and authorisation models, system dependencies and technical trade-offs. - Understanding of migration and replatform sequencing in a live, high-volume system, and of the risks that come with it. - Strong understanding of how AI and agent systems are built and evaluated, including retrieval, tool use, evaluation design and the limits of model reliability. - Ability to translate customer and business needs into clear product requirements and technical specifications. - Understanding of product economics, including volume, cost, margin, pricing and revenue. - Experience evaluating third-party providers and making build, buy or partner decisions. - Familiarity with the regulatory, risk, security and operational considerations involved in moving money. CUSTOMER AND DATA ORIENTATION - Strong experience conducting customer research and converting insight into product decisions. - Ability to identify and clearly articulate complex customer problems — and to talk about users in the plural. - Experience developing MVPs, incremental solutions and experiments that validate product assumptions. - Strong analytical skills, using quantitative and qualitative data to make decisions. - Ability to establish meaningful success criteria and monitor ongoing performance. - Ability to translate complex information for technical, commercial, operational and executive audiences. CROSS-FUNCTIONAL LEADERSHIP - Demonstrated success working with diverse stakeholder groups across multiple engineering teams, geographies and third-party partners. - Ability to lead through influence across Product, Engineering, Design, Risk, Compliance, Operations, Finance and Go-to-Market. - Strong communication, facilitation and stakeholder-management skills, and comfort presenting to executives and to customers. - Ability to navigate difficult decisions, resolve ambiguity and create alignment across teams and geographies. - Willingness to disagree with an engineer, and to be disagreed with, in service of the customer. - Experience mentoring and coaching Product Managers and cross-functional team members. CRITICAL CAPABILITIES Love customer problems - Lead the use of customer research approaches and methodologies to generate meaningful insight across owner, in-house finance and bookkeeper personas. - Clearly define and articulate complex customer problems, including where personas conflict. - Develop incremental solutions and experiments that validate customer and product assumptions. - Ensure that platform and agent complexity results in simple, understandable and trustworthy customer experiences. Look to the future - Develop compelling product strategies and roadmaps that align customer, commercial and platform objectives. - Anticipate how immediate architectural decisions will constrain future agent capabilities, markets, partners and products. - Identify opportunities to create reusable capabilities rather than isolated point solutions. - Explore new technologies, models and business models that change how small businesses manage and pay their bills. Work the Xero way - Lead effective product prioritisation and decision-making. - Establish strong product and delivery practices within the team, without relying on a program manager to hold the plan. - Coordinate across products and teams to deliver end-to-end customer outcomes. - Ship iteratively, learn from outcomes and continuously improve the product. Demonstrate commercial acumen - Understand the markets, customer segments and competitive environment for accounts payable and bill payment. - Balance customer value, platform investment, risk and commercial outcome. - Define success criteria that reflect customer needs and product-market fit. - Use adoption, volume, cost, margin and revenue data to guide product decisions. Do it together - Create alignment across complex and diverse stakeholder groups. - Communicate a clear and compelling product narrative. - Build productive relationships across teams, functions, markets and geographies. - Mentor others and raise the standard of product, platform and AI expertise across Xero. Explore the data - Use data to understand customer behaviour, automation performance and operational outcomes. - Combine insight from customer research, product telemetry, support interactions and market trends. - Translate information into clear recommendations and decisions. - Establish measurement, evaluation and observability as core parts of product development. WHY THIS ROLE Most AI product roles are a bet on a zero-to-one that may never find users. This one is the opposite. More than a million people already do this work in Xero every month, and the mandate is to define how agents get to touch it. Xero has already put the pieces on the table: a US$2.5B acquisition of Melio, an open-source MCP server, a live Claude integration, and a new North America Product and Technology Hub. What does not exist yet is the architecture underneath accounts payable that makes it all coherent. That is what you would own. COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is CA$167,400 – CA$209,200. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: London, UK Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is building its UK partnerships ecosystem, and we're looking for a Channel Partner Manager who can turn relationships across a myriad of industries into meaningful customer opportunities. This is a generalist role for someone who can see where a partnership makes sense, move quickly, and build momentum across a varied partner portfolio. You'll identify how and where Ramp can create value for a prospective partner's customer base, then carry the relationship through to qualified introductions and customer adoption. You'll learn what uniquely motivates each partner and turn early success into a repeatable flywheel of referrals. Some relationships will need to be built from the ground up; others will need sharper activation and follow-through. The mix will evolve, so you should be comfortable moving between different partner models while staying focused on commercial outcomes. You'll work closely with Ramp's UK Sales team and colleagues in Partnerships, Marketing, Events, Product, and Engineering to connect the right partners and customers and make each introduction count. WHAT YOU'LL DO - Build and manage a varied portfolio of UK partners, adapting your approach to each relationship and industry. - Identify how Ramp can create value for a prospective partner's customer base, then prioritize relationships with the clearest path to fast execution. - Understand what matters to each partner and shape a referral motion that gives them a compelling reason to keep bringing relevant customers to Ramp. - Create repeatable sources of qualified introductions through partner enablement, account mapping, joint campaigns, events, and warm networks. - Use business communities, hospitality, and executive events when they can create relevant introductions and measurable commercial value. - Coordinate partner introductions and follow-up with Ramp's Sales team so opportunities have a clear owner and a strong customer experience. - Track partner activity from introduction through qualified opportunity and customer adoption; use the data to refine each motion and focus time on what works. - Run regular partner reviews, keep commitments moving across teams, and represent Ramp credibly with partner executives and prospective customers. WHAT YOU NEED - 5+ years of experience, including 3+ years in partnerships, business development, partner sales, account management, or commercial strategy. - A record of building trusted senior relationships and delivering measurable commercial results through partners. - The ability to learn different partner business models quickly, understand their customers, and spot where Ramp can create value. - Strong commercial judgement in prioritizing prospects, shaping warm introductions, and managing opportunities with sales teams. - Experience executing partner go-to-market activity, such as enablement, account mapping, campaigns, events, or co-sell programs. - Comfort using performance data to assess partner activity, report results, and adjust course. - Excellent written, verbal, and listening skills, with the ability to work across partner organizations and internal teams. - A hands-on, organized working style that keeps multiple relationships and commitments moving at once. - UK-based, with flexibility to travel across the UK and attend occasional evening or weekend partner events. NICE TO HAVES - A background in strategy consulting or investment banking. - Experience creating B2B pipeline through partner networks, executive events, hospitality, or account-based campaigns. - Familiarity with UK small and medium-sized businesses and the finance leaders who buy and use Ramp's products. - Experience building a new partner motion in a growing market or adapting a successful approach to a new partner category. WHAT SUCCESS LOOKS LIKE - Ramp has a prioritized UK partner portfolio with a clear customer opportunity and path to activation for each active relationship. - Partners and Ramp teams know who owns each introduction, opportunity, and next step. - Partner activity produces a consistent flow of relevant introductions, qualified opportunities, and customers. - Partners continue to bring relevant referrals because the relationship creates value for their customers and for their own business. - The strongest partner motions are repeatable, and the team has evidence to decide where to invest next. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Commercial Account Executive, Mid-Market, you’ll be the primary point of contact for prospective and existing customers in our mid-market segment, helping organizations modernize how they plan, build, secure, and ship software with GitLab’s AI-powered DevSecOps platform. You’ll own a broad book of business in your territory and serve as a strategic, trusted advisor to your accounts as you prospect, run complex sales cycles, and guide customers on their journey with GitLab to achieve clear business outcomes while supporting adoption and reducing churn. You’ll collaborate closely with Sales Development, Solutions Consultant, Renewals, Partners, and Sales leadership, using value-based selling and structured sales methodologies (such as MEDDPICC and Command of the Message) to build a healthy pipeline, run accurate forecasts, and support revenue goals across a wide range of deal sizes. Must be located in East or Central timezones in the US. What you’ll do Own and manage a broad Mid-Market book of business as the primary point of contact in your territory, focusing on new and expansion opportunities. Focus on customer accounts with 250 to 1,999 employees, managing the spectrum of project sizes and complexity within the mid-market segment. Articulate the value of GitLab’s AI-powered DevSecOps platform to Mid-Market prospects and customers, tailoring messaging to their business and technical needs. Build and maintain a healthy pipeline through consistent prospecting, qualification, and advancement of opportunities, using structured methodologies (such as MEDDPICC and Command of the Message) to support your pipeline and revenue goals. Document buying criteria, decision processes, next steps, and key stakeholders to run disciplined, well-orchestrated sales cycles. Collaborate with sales development, customer success, renewals, marketing, technical teams, and partners to deliver a cohesive pre- and post-sales experience, co-sell and close opportunities, and expand GitLab’s footprint while delivering added value for customers. Support customer adoption of GitLab solutions, proactively work to reduce churn and contraction, and participate in quarterly forecasting and territory planning. Contribute to continuous improvement by sharing win/loss insights, updating the sales handbook, and being a clear voice of the customer into the product via our public issue tracker. What you’ll bring Experience selling SaaS solutions by leading value-based conversations with technical and business stakeholders, ideally including development or DevSecOps teams. Ability to manage a broad mid-market territory as the primary point of contact, owning a book of business from prospecting through close, adoption, and expansion. Skill in building and maintaining strong customer relationships, including effective discovery, negotiation, and closing to support long-term customer outcomes. Comfortable driving consistent outbound prospecting activity, creating and maintaining a healthy pipeline, and maintaining accurate territory and forecast documentation. Ability to collaborate closely with cross-functional partners (sales development, customer success, renewals, marketing, partners, and technical teams) to coordinate account strategies. Clear and structured communication skills, including presenting the GitLab value proposition to different audience levels and documenting customer insights and lessons learned. Interest in GitLab, open source, and tools that support software development, with the ability to connect customer business challenges to GitLab’s DevSecOps platform. Willingness to travel to meet customers and attend events as needed, and openness to bringing relevant, transferable sales experience from a variety of backgrounds. About the team The Commercial Account Executive - Mid-Market role sits within GitLab’s broader Sales organization, focused on helping mid-market customers adopt and expand their use of our AI powered DevSecOps platform. You’ll be part of a distributed team of Account Executives, Sales Development, Solution Consultants, Renewals, and Partners who work asynchronously across regions to manage a broad book of business and a wide range of opportunity sizes. Our mission is to guide customers through their journey with GitLab, from first evaluation to long term value realization, by developing new business, strengthening customer relationships, and supporting healthy product adoption. We collaborate closely through shared playbooks, our sales handbook, and GitLab itself to stay aligned on territory plans, pipeline health, and best practices. For more on how we work, see the Commercial Account Executive Handbook . Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $68,800 — $114,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: London, UK Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is building it's UK business from the ground up. We are looking for a Director of Partnerships to be the senior commercial owner of Ramp’s partner ecosystem in the UK: creating the relationships, market presence, and repeatable routes to revenue that help make Ramp a category-defining company in the region. Reporting to the VP of Channel Sales, you will operate as a founder for Partnerships in London. You will build a focused partner strategy, develop executive-level relationships, and turn the right relationships into durable commercial outcomes. You will work closely with the UK go-to-market team and cross-functional leaders across Sales, Product, Marketing, and Customer Success to make partnerships a meaningful driver of market entry and long-term growth. This is not a role for someone looking to inherit a mature playbook. The right person is entrepreneurial, commercially sharp, and comfortable creating clarity where there is none. They can move from a first meeting with a senior executive to a clear point of view, an internal plan, and disciplined follow-through. What You'll Do - Own and execute Ramp’s UK partnerships strategy, identifying the partner categories and individual relationships that can accelerate awareness, pipeline, customer value, and long-term market position - Build and maintain senior relationships across the UK ecosystem, including accounting, private equity and venture capital firms, professional-services and consulting firms, financial institutions, technology partners, and other high-leverage channels - Work alongside the UK Channel Partner Managers, aligning the broader ecosystem strategy with Ramp’s dedicated motions and creating leverage across shared relationships - Develop a focused partnership plan for priority relationships: articulate the joint value proposition, define the commercial path, and create mutual accountability for progress - Generate measurable commercial impact by sourcing and influencing pipeline, creating warm paths to target customers, and supporting strategic deals through partner relationships - Represent Ramp with credibility at executive meetings, industry events, and partner forums, building the company’s reputation as a serious, long-term UK partner - Serve as the internal voice of the UK partner market, translating relationship intelligence, customer needs, and market dynamics into actionable input for Sales, Product, Marketing, and leadership - Build the operating cadence for the function, including account plans, partnership scorecards, executive briefs, pipeline visibility, and clear follow-through across internal and external stakeholders - Help shape Ramp’s broader UK and European go-to-market strategy as the market, team, and partnership portfolio grow What You Need - 10+ years of experience in sales, partnerships, business development, alliances, or go-to-market leadership, with a demonstrated record of building senior relationships and driving commercial outcomes - A proven track record of owning revenue, quota, influenced pipeline, or similarly concrete commercial goals in a complex B2B environment - Executive presence and sound judgment: you can earn credibility with senior partner leaders and represent Ramp confidently in consequential conversations - A builder mindset. You have launched a territory, vertical, business line, or partner motion, and know how to create a plan and operating rhythm from a blank page - The ability to turn broad relationships into specific opportunities, navigate multiple stakeholders, and maintain momentum through long sales and partnership cycles - Strong strategic and analytical thinking, with the ability to decide where Ramp should invest and make a clear, data-informed case to senior leadership - Excellent written and verbal communication skills, including the ability to build a compelling partnership narrative and align cross-functional teams around it - AI fluency as a daily habit. Ramp is a builder culture: if you do not instinctively reach for AI before doing things manually, this role will be a hard adjustment - Ability to work five days per week from Ramp’s London office, with willingness to travel across the UK and continental Europe as needed Nice to Haves - Experience selling or partnering into private equity, financial services, consulting, enterprise technology, or high-growth software companies - Experience in fintech, financial software, payments, spend management, or the office of the CFO technology ecosystem - An established UK network of senior commercial, investment, operating, or technology leaders - Experience building a new market or international go-to-market motion - Fluency in an additional European language Why Ramp - Own one of Ramp’s most important external-facing growth mandates as we build the UK business - Work directly with senior leaders across Channel, Sales, Product, and Marketing, with the autonomy to shape the market strategy and the accountability to deliver commercial outcomes - Build at the intersection of fintech, AI, and enterprise software at a company redefining how businesses manage spend BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: London, UK Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Accounting Channel is a key growth driver for the company, and we're looking for a founding Channel Partner Manager to help build our UK accounting-partner motion from the ground up. As an early member of the team in London, you'll have the opportunity to shape how Ramp partners with accounting and advisory firms across the region; building the relationships, go-to-market strategy, and repeatable motions that fuel long-term growth. This role is for someone who thrives in ambiguity, moves quickly, and takes ownership without being handed a playbook. You'll acquire and grow relationships with accounting and advisory partners, enable their teams, and generate revenue through client referrals. You'll also help us adapt Ramp's partner strategy to the commercial and cultural nuances of the UK markets. WHAT YOU'LL DO - Source, qualify, and conduct deep discovery with net-new accounting and advisory partners across the UK - Sign partners and build comprehensive go-to-market plans that create a scalable referral motion - Drive revenue for Ramp by generating and converting client referrals from accounting firms - Build relationships with multiple stakeholders within partner firms, from firm leadership to client-facing teams - Educate partners on Ramp's offering and clearly articulate the value we deliver to both their firms and their clients - Enable and onboard partner team members so they can confidently identify, position, and refer Ramp - Hold monthly and quarterly business reviews with key partners; use performance data and feedback to identify new growth opportunities - Adapt your approach to the cultural, commercial, and regulatory nuances of the UK accounting landscape - Work cross-functionally with marketing, growth, direct sales, and product and engineering to develop co-marketing opportunities, onboard referred clients, and inform the product roadmap - Become an expert in Ramp's product, features, and workflows - Build new (and improve existing) workflows, sales motions, and partner programs that contribute to the team's continued success - Own partner activity, pipeline, forecasts, and revenue targets with disciplined follow-through and CRM hygiene WHAT YOU NEED - AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment - 4+ years of experience in partner sales, business development, partnership management, full-cycle sales, or channel partnerships - Strong discovery skills and a consultative approach to uncovering partner pain points and growth opportunities - A track record of consistently meeting or exceeding revenue targets and quotas - An entrepreneurial mindset and the ability to operate with high autonomy in a fast-paced, evolving environment - A strong bias for action, with a dedication to tracking performance and improving efficiency every day - Excellent written and verbal communication skills, including strong listening and stakeholder-management skills - Proven ability to build relationships with senior and day-to-day stakeholders, both externally and across the company - Ability to work five days per week from our London office, with willingness to travel across the UK NICE TO HAVES - Experience partnering with accounting firms in a consulting, sales, or partnerships capacity - Knowledge of the UK accounting and advisory ecosystem - Background or proficiency in accounting - Experience launching a new territory, vertical, or partner program - Experience in a direct sales closing role - Fluency in additional European languages - Prior CRM experience, preferably Salesforce - Fintech or financial-services sales experience BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice