Вакансии

Emlid is a company that creates professional equipment for high-precision measurements, used in geodesy, cartography, autonomous vehicles, construction, and more. Требования: — Владение Kotlin или другим объектно-ориентированным языком программирования (Java, C++, Python).

Emlid is a company that creates professional equipment for high-precision measurements, used in geodesy, cartography, autonomous vehicles, construction, and more. Требования: — Владение Kotlin или другим объектно-ориентированным языком программирования (Java, C++, Python).

Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS. We are looking for a Head of Commercial to lead the company’s Sales and Marketing organisation and build the commercial engine for our next stage of growth. Reporting to the CEO, you will own commercial strategy, GTM, pipeline, enterprise sales, marketing and revenue performance. The company has a strong enterprise sales capability and a track record of winning significant merchants. Your challenge is to make that success repeatable and scalable, reducing dependency on individual rainmakers. Responsibilities: — Own commercial strategy, revenue targets, ICP, market priorities and GTM. — Lead and develop the Sales and Marketing teams as one coordinated commercial organisation. — Build scalable sales processes, methodology, forecasting and pipeline management. — Coach the team and turn top-performer behaviours into repeatable team performance. — Support strategic enterprise opportunities and build executive relationships with key prospects. — Lead demand generation, positioning, messaging and sales enablement. — Drive new merchant acquisition as well as expansion and cross-sell across existing accounts. — Partner closely with the CEO, Product, Technology and Solutions Engineering. — Establish clear commercial KPIs and a high-performance operating rhythm. What Success Looks Like Within 12–18 months: — Clear ICP, GTM strategy and commercial priorities. — Stronger, more predictable pipeline and forecasting. — Multiple salespeople consistently delivering against targets. — Sales and Marketing operating as one effective GTM organisation. — Repeatable sales processes and strong commercial enablement. — Measurable Marketing contribution to pipeline and revenue. — Reduced dependency on individual rainmakers. — A commercial organisation capable of scaling

Location: Rwanda About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. HR Manager Operational HR, Talent, Learning & Employee Experience Role Purpose The HR Manager leads the day-to-day delivery of People and Culture activities, with primary responsibility for recruitment, onboarding, learning and development, employee engagement, performance-cycle coordination, and HR administration. The role partners with managers, country leadership, and the Global People team to deliver consistent, employee-centered HR practices and smooth, compliant HR operations. Recruitment & Talent Acquisition Manage end-to-end recruitment for country roles, including workforce requisition coordination, job postings, sourcing, screening, interview processes, reference checks, offers, and candidate communication. Partner with hiring managers to clarify role requirements, selection criteria, interview plans, and recruitment timelines. Build and maintain effective sourcing channels, including recruitment firms, professional networks, and employee referrals. Ensure recruitment processes are fair, consistent, well documented, and aligned with GiveDirectly standards and local requirements. Track recruitment metrics such as time-to-hire, pipeline health, offer acceptance, and hiring outcomes, and recommend process improvements. Support employer-branding and talent-pipeline initiatives, particularly for recurring or high-volume roles. Onboarding, Learning & Development Coordinate country onboarding and induction, ensuring new hires receive a consistent and high-quality introduction to GiveDirectly, their role, policies, systems, and culture. Coordinate local learning and development initiatives in partnership with the country leadership and Global People Team. Maintain training calendars, participation records, learning needs, and follow-up actions. Support managers with practical guidance on employee development, performance improvement plans, career conversations, and people-management practices. Gather feedback and monitor the effectiveness of onboarding and learning activities, sharing insights and recommendations with the management team. Culture, Employee Engagement & Well-being Support a strong, values-driven culture by embedding GiveDirectly values in employee communications, people processes, and staff initiatives. Coordinate employee engagement activities, including surveys, recognition initiatives, well-being activities, team events, and follow-up actions. Serve as an accessible first point of contact for routine employee relations questions and workplace concerns, resolving straightforward matters and escalating sensitive or complex cases appropriately. Monitor employee feedback and emerging morale or engagement issues and flag risks to the management team. Performance Management & Offboarding Coordinate country performance-management cycles, including communications, timelines, completion tracking, documentation, and reporting. Support managers and employees with process guidance and escalate complex performance cases when required. Manage routine offboarding processes, including resignations, end-of-contract processes, exit interviews, clearance coordination, and final documentation. Track turnover, exit feedback, and recurring employee themes and prepare insights for HR and country leadership. HR Operations & Administration Manage day-to-day HR administration, including employee records, contracts, contract renewals, leave records, personnel files, and HR system updates such as BambooHR. Maintain accurate employee data and ensure HR documentation is complete, current, confidential, and audit-ready. Coordinate benefits enrollment and routine benefits administration, responding to employee queries and liaising with providers as needed. Manage work permits, visas, and other employment-related documentation in line with local requirements. Respond to employee HR queries promptly and ensure policies, procedures, and process changes are clearly communicated. Apply HR policies consistently in routine cases and escalate complex legal, disciplinary, compensation, or policy interpretation matters. HR Reporting & Process Improvement Prepare regular HR reports and dashboards covering headcount, recruitment, turnover, leave, performance-cycle completion, learning, and other key people metrics. Identify recurring administrative issues and recommend practical improvements to HR processes, templates, workflows, and employee experience. Support audits, data requests, and HR projects by providing accurate records and timely follow-up. Requirements: Bachelor’s degree in Human Resources, Business Administration, Management, or a related field. 4+ years of progressive HR experience, with strong hands-on employee relations experience, including handling workplace concerns, performance issues, conflict resolution and advising managers. Good knowledge of local labor laws and HR best practices, with the ability to apply policies fairly and consistently. Experience across core HR functions, particularly recruitment, performance management, learning and development, employee engagement, and HR administration. Strong interpersonal and communication skills, with the judgment and discretion to handle sensitive and confidential employee matters. Strong organizational skills and ability to manage multiple priorities in a fast-paced, evolving environment. Experience using HR systems such as BambooHR, Payspace, or similar HRIS platforms is an advantage. Exceptional alignment with GiveDirectly values Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MISSION Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount. The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite. Staying close to users keeps us building the right things: you'll spend up to one day a week on IT support, seeing first-hand where friction lives and what's worth automating next. SCOPE ⚙️ PLATFORM & AUTOMATION - Own and extend automations on Alan Home, our internal provisioning engine - Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines - Own the meeting room AV and room-booking platform as a product, replicable across offices 🔑 IDENTITY & ACCESS - Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem. - Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case - Make employee lifecycle events reliable, fast and auditable end-to-end - Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on - Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack 🔒 ENDPOINT & SAAS SECURITY - Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance - Cloudflare WARP, SaaS security controls - Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope 🩺 HEALTH PROFESSIONALS IT - The IT layer behind Alan's clinics: practitioner tooling, equipment, access - Role and permission automation for healthcare professionals, and their support and escalation process 🌍 INTERNATIONALISATION - Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one - Bring acquired entities onto that same platform MILESTONES First 3 months - Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP - Take one project end-to-end and ship a first increment - Join the IT oncall team as technical escalation First 6 months - Own a workstream end-to-end - Deliver one automation or hardening initiative end-to-end - Take up documentation and automation on your scope and reduce significantly the bus factor on it - Mentor IT teammates on your core expertise First year - Deliver measurable IT toil reduction on your scope - Set the technical standards on your domain: how we build, document and review it - Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit) - Contribute to hiring and onboarding new teammates 3 years - Lead major projects end-to-end across several communities - Be the reference the team relies on across at least two domains - Mentor the IT team and beyond, and scale IT without a linear increase in manual work As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring. WHAT WE'RE LOOKING FOR Must-have - Technical/hard skills: - 3+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systems - Depth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it. - You write code: not as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normal - Structured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollback - Comfort with regulated environments: health data, ACPR, ISO 27001, HDS - Automation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeated Must-have - Behavioral / soft skills: - Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeter - Written communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your team - Pragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete information - Documentation culture: reduces bus factor through clear documentation and knowledge sharing Nice-to-have skills / Bonus points if you have: - Experience with an internal provisioning or IdP-driven automation platform - Kandji or another MDM at scale - Cloudflare Zero Trust / WARP, Datadog - Audit remediation experience (ISO 27001, HDS) - Multi-country rollouts, or IT integration after an acquisition - Having mentored, coached or led a (small) crew - Health or healthtech ecosystem familiarity Languages: Fluent English & Professional French

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. WHAT YOU WILL DO - Employee experience — own the pre-boarding and onboarding operations end to end, and continuously improve the process so every new Alaner's first weeks feel smooth and well-supported. - People operations — get hands-on with the fundamentals of HR and be the first point of contact for Alaners navigating day-to-day requests. - Individual situations — shadow, then gradually own simple individual situations, learning how to guide leads and coaches through sensitive conversations with care and structure. - Learning and development — coordinate and improve our training programmes for leads and coaches, help measure their real-world impact, and iterate based on what the data tells you. - Automation and AI — spot what is still manual and should not be, then build the automations to fix it. We use Claude and Dust — you will too. - Data and reporting — track key People metrics, turn them into clear insights, and make sure the team always knows what is working and what is not. - Documentation — write and maintain clear, user-friendly documentation so Alaners can self-serve and leads can act with confidence without always needing to ask. PERKS AND BENEFITS - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only. - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MISSION Alan is scaling internationally (900+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Operations Specialists to own device security, SaaS platforms, identity & access, and the daily IT experience of every Alaner, while contributing to build projects that remove operational toil. IT at Alan is more than just a helpdesk. Operations and support ('Run') take roughly 60% of your time initially, while the rest goes toward owning project-based initiatives ('Build') tailored to your experience level. As you ramp up alongside senior engineers, your focus will naturally shift toward more build-focused work with wider impact. The scope below is what the team owns, not a checklist for one person. We staff people according to their strengths and interests, and it evolves over time. SCOPE 🛟 SUPPORT & ONCALL - Own L1/L2 oncall for 900+ Alaners across 5+ countries, with a clear escalation path to engineers - Triage, communicate to users during incidents, and escalate appropriately - Document recurring issues and reduce ticket volume through self-service 💻 DEVICE LIFECYCLE & ENDPOINT COMPLIANCE - Own the full device lifecycle: procurement, zero-touch enrollment (Apple Business Manager, Kandji), repair, retrieval - Maintain role-based Kandji blueprints and least-privilege configurations - Contribute to device compliance across all countries (MDM, EDR, FileVault) and to audit evidence - Own the physical side: laptop locker, hardware inventory, office equipment - Take over day-to-day device operations as we bring them back in-house from our outsourced provider 🔑 IDENTITY, ACCESS & SAAS PLATFORMS - Own onboarding and offboarding end-to-end, across both automated and manually-managed tools - Administer Google Workspace, SSO/SAML, licences and access reviews - Manage day-to-day vendor relationships and procurement on your scope ⚙️ BUILD - Own a build project end-to-end, with a more experienced engineer to pair with and learn from - Examples from the current roadmap: rebuilding the onboarding intake, the meeting room audiovisual equipment and room-booking revamp, the IT playbook for new offices, ISO 27001 / ACPR evidence collection - Ship automation and self-service tooling that measurably reduces IT toil MILESTONES First 2 months - Join IT oncall rotation (helpdesk) with buddy/shadowing support - Discover Alan's processes, stack (Kandji, Apple Business Manager), SaaS ecosystem, and identity tools (Google Workspace, SSO, Alan Home) - Handle most typical IT operations issues autonomously (equipment, SaaS access, account provisioning) First 6 months - Handle IT oncall shifts autonomously, solving most problems that do not require engineer input - Own onboarding/offboarding workflows end-to-end - Have wide knowledge of Alan's processes, equipment, and tools - Ship a first project First year - Be regarded as an expert on at least one topic beyond the oncall rotation (e.g. MDM, SaaS admin, compliance documentation) - Contribute on device compliance improvements (MDM, EDR, FileVault) across all countries - Ship automation or self-service projects that measurably reduce IT toil, with limited guidance - Lead small to medium IT projects end-to-end 3 years - Fully autonomous on the User Experience & Platform workstreams - Lead medium to high-complexity IT projects end-to-end - Mentor newer team members, reduce bus factor through documentation, automation and knowledge sharing WHAT WE'RE LOOKING FOR Must-have - Technical/hard skills: - 1-3 years in IT operations (or strong internship / student association background in a tech environment): device management (MDM, ideally Kandji), SaaS administration, basic identity & access management (Google Workspace, SSO) - Operational reflexes: can triage issues, communicate to users during incidents, and escalate appropriately. Has oncall or production support experience - Automation & AI appetite: scripting basics (Python, Bash) or low-code, and an instinct for what should be automated or delegated to AI rather than repeated - Documentation mindset: writes clear, structured documentation - Learning velocity: Picks up new tools and processes quickly. Must-have - Behavioral / soft skills: - Written-First Communication: Clear, effective written communicator who instinctively documents workflows, shares knowledge transparently, and thrives in an asynchronous work culture. - Empathetic Problem-Solving: Balanced user-first service mindset with operational pragmatism—delighting colleagues while diagnosing root causes rather than applying band-aid fixes. - Autonomous Growth: Self-directed problem solver who takes early project ownership, learns rapidly alongside senior engineers, and actively seeks feedback to level up. Nice-to-have skills / Bonus points if you have: - macOS fluency: comfortable troubleshooting macOS, understands the Apple ecosystem (Apple Business Manager, DEP enrollment) - Experience with Kandji specifically - Exposure to security compliance frameworks (ISO 27001, SOC 2, HDS), even just awareness - SaaS vendor management and/or license administration - Interest in automation and coding (even from college/school projects) - Experience in a fast-growing, multi-country tech company Languages: Fluent French & Professional English 🌍 HOW WE WORK Location: You must be legally eligible to work from France.   🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention. Duties & Responsibilities: Pillar 1 — Project Planning, Execution & Delivery: — Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment. — Monitor project progress against baseline and proactively identify issues or risks. — Implement corrective actions and change management to keep projects on track. — Coordinate internal resources and third parties/vendors to ensure project completion. — Apply industry best practices, techniques, and standards throughout the project lifecycle. — Monitor and handle Change Requests required for project implementation. — Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA. Pillar 2 — Client & Technical Account Management: — Establish and maintain strong, trust-based relationships with clients and stakeholders. — Communicate project status, progress, challenges, and risks effectively. — Manage customer expectations and address concerns proactively. — Engage with Premier Customers and Partners to ensure alignment on project goals and implementation. — Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover. — Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes. — Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks. — Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks. — Maintain availability during Premier Customer business hours for timely support. — Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time. Pillar 3 — Incident Management, Quality & Reporting: — Own all support incidents and requests from Premier Customers and drive to resolution. — Coordinate escalations and conduct post-incident reviews and root cause analyses. — Ensure adherence to quality standards and implement quality improvement initiatives. — Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract. — Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand. — Keep customer information updated and shared as internal knowledge content. — Participate in support-related activities and handle non-premier support tasks as requested. — Continuously build practical experience with Constructor Tech products and related software solutions. — Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results. Qualifications & Experience: — Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy). — Proven track record of successful project delivery (on time, within budget, and to quality standards). — PMP certification preferred. Skills & Competencies: — Strong communication and interpersonal skills. — Ability to work under pressure and meet deadlines. — Good understanding of software development methodologies preferred. — Results-oriented with focus on measurable delivery outcomes. Education & Languages: — Bachelor's degree in Computer Science, Information Technology, or related field. — Fluent English; German is a bonus. Role Characteristics: — Delivery-focused and accountable for measurable project outcomes. — Balance of project execution and strategic customer/technical account management. — Hands-on, customer-facing, with clear targets and KPIs. — Not a purely administrative or coordination-only position. — Not a business development or sales role. — Not measured by activity volume but by delivered results.

Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention. Duties & Responsibilities: Pillar 1 — Project Planning, Execution & Delivery: — Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment. — Monitor project progress against baseline and proactively identify issues or risks. — Implement corrective actions and change management to keep projects on track. — Coordinate internal resources and third parties/vendors to ensure project completion. — Apply industry best practices, techniques, and standards throughout the project lifecycle. — Monitor and handle Change Requests required for project implementation. — Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA. Pillar 2 — Client & Technical Account Management: — Establish and maintain strong, trust-based relationships with clients and stakeholders. — Communicate project status, progress, challenges, and risks effectively. — Manage customer expectations and address concerns proactively. — Engage with Premier Customers and Partners to ensure alignment on project goals and implementation. — Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover. — Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes. — Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks. — Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks. — Maintain availability during Premier Customer business hours for timely support. — Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time. Pillar 3 — Incident Management, Quality & Reporting: — Own all support incidents and requests from Premier Customers and drive to resolution. — Coordinate escalations and conduct post-incident reviews and root cause analyses. — Ensure adherence to quality standards and implement quality improvement initiatives. — Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract. — Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand. — Keep customer information updated and shared as internal knowledge content. — Participate in support-related activities and handle non-premier support tasks as requested. — Continuously build practical experience with Constructor Tech products and related software solutions. — Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results. Qualifications & Experience: — Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy). — Proven track record of successful project delivery (on time, within budget, and to quality standards). — PMP certification preferred. Skills & Competencies: — Strong communication and interpersonal skills. — Ability to work under pressure and meet deadlines. — Good understanding of software development methodologies preferred. — Results-oriented with focus on measurable delivery outcomes. Education & Languages: — Bachelor's degree in Computer Science, Information Technology, or related field. — Fluent English; German is a bonus. Role Characteristics: — Delivery-focused and accountable for measurable project outcomes. — Balance of project execution and strategic customer/technical account management. — Hands-on, customer-facing, with clear targets and KPIs. — Not a purely administrative or coordination-only position. — Not a business development or sales role. — Not measured by activity volume but by delivered results.

Location: Kyiv; Lviv; Vinnytsia Workplace: onsite Ajax Systems is an international technology company and the largest security systems manufacturer in Europe. Ajax products are trusted by more than 4.5 million end users and 330,000 PRO users across over 180 countries. The company offers comprehensive solutions for protecting residential and commercial properties of various sizes. Today, the Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation. Every year, we demonstrate exponential growth both in the size of our team and in the number of users worldwide.   Ajax Systems operates a full-cycle production model, from idea generation and prototyping to mass production and global sales. Each department fully covers a specific operational need of the business. The company’s specialists are involved at every stage — from the production line in Ukraine to the logistics center in Poland, from where products are shipped to distributors worldwide. Now we are looking for a hands-on Cyber Security Specialist to strengthen our security posture and operational resilience. You will be at the forefront of our cybersecurity defense, responsible for incident monitoring and investigation, the deployment and improvement of security solutions, and ensuring our corporate processes and infrastructure meets compliance standards. If you are passionate about building secure systems, incidents investigation and translating technical findings into efficient mitigation actions, this role is for you. Key Responsibilities: Security systems support and improvements: Participate in security architecture improvement, provide support for the full lifecycle of security systems — from design and deployment to enhancement and technical support. Security Monitoring & Incident Response: Improve security monitoring processes and practices, participate in security events monitoring and triaging detected events. Develop and refine SIEM detection rules, investigate anomalies and identify root-cause of incidents, develop and execute mitigation plans to neutralize threats. Conduction Security Assessments: Conduct technical security assessments of corporate IT systems to identify compliance deviations and vulnerabilities. Participate in risks assessments, mitigation measures design and implementation. Compliance & Governance: Participate in improvement of security procedures, policies, and operational instructions. Collaborate with stakeholders on security processes implementation and improvement to ensure readiness for external security audits (e.g., ISO 27001, SOC2). Consultancy & Support: Partner with internal teams to define security requirements for new systems and solutions, provide expert guidance on implementing security controls. Participate in security requests processing, security awareness trainings preparation and conduction. Reporting & Strategy: Participate in preparation of reports for management, definition and description of security strategy. Required Technical Skills & Qualifications: Experience: 5+ years in CyberSecurity with a strong focus on SOC operations and security systems implementation. Core Proficiency: Hands-on experience with SIEM systems (Splunk/QRadar/Logsign/Wazuh), MDM solutions (Jamf/Crowdstrike/JumpCloud/Zoho), EDR/XDR solutions (SentinelOne/ESET/Defender), Cloud security monitoring (M365, GWS, AWS), and Firewall/WAF technologies (Cisco/PaloAlto/Fortinet/Ubiquiti). Domain Knowledge: Strong understanding of On-Premise and Cloud architectures, network security protocols, endpoint and application security. Practical experience in industry security best practices implementation (CIS, OWASP, NIST). Security assessment: Practical experience performing IT systems and application security assessments and reports preparation. Security governance: Experience in preparation of security reports, procedures and instructions for reporting. Practical knowledge of ISO 27001 technological controls implementation. Language Proficiency: Intermediate (B1-B2) English level required for working with technical documentation, cross-regional communication with colleagues and partners. Preferred Skills & Certifications: Certifications: Vendor-specific security certifications (e.g., Google, MIcrosoft, Cisco, Palo Alto PCNSE, Fortinet NSE) are highly valued. Frameworks: Practical knowledge of ISO 27001 organizational controls implementation. Why Join Us: Impact: Take ownership of security projects from concept to deployment. Culture: Work in a "zero bullshit" environment that values technical excellence and autonomy. Growth: Access to corporate English training and professional development/certification support. Health care: medical insurance. Beta Access: Get hands-on experience with new Ajax security systems before they reach the market. Innovation: Help shape the future of "Made in Ukraine" reliability.

Location: Poland Imagine a traveler browsing a hotel page on Zenhotels or a travel agent evaluating options on RateHawk. They see room names, photos, amenities, policies, and reviews, all combined from dozens of suppliers, each with different formats, inconsistencies, and levels of completeness. Behind this experience lies a complex content pipeline: fragmented supplier data must be matched, standardized, enriched, and ranked to create a coherent and trustworthy representation of a hotel and its rooms. The Senior Product Manager for Content owns this layer of transformation, ensuring that raw supplier data becomes structured, high-quality, and decision-ready content that improves conversion, reduces user friction, and enables scalable global growth. Key Responsibilities Strategic Product Management for Content Value Stream: Define and own the Content team's strategy, vision, and roadmap across all ETG products to deliver measurable business impact and user value. Own the end-to-end content processing pipeline: Supplier data → Matching → Enrichment → Rates processing → User experience. Drive stakeholder management across Product, Engineering, Commercial, and Operations teams, aligning priorities, resolving conflicts, and ensuring consistent execution against shared goals. Product Discovery & Impact Ownership: Own a continuous pipeline of product opportunities, driving measurable revenue growth, based on funnel data, content gaps, and user friction. Leverage quantitative data and user research (interviews, usability tests, behavioral analysis) to identify root causes and high-impact problems. Size and prioritize opportunities, focusing on high-leverage bets. Delivery & Development Management: Partner with Development and ML/DS Team Lead to prioritize roadmap and manage backlog. Co-own delivery execution: define clear scope and acceptance criteria, ensure alignment across product, engineering, ML, and analytics. Drive predictable delivery: commit to timelines, proactively manage risks, dependencies, and trade-offs. Remove blockers and align cross-team dependencies to maintain delivery velocity. Team Leadership: Manage Product Manager and Operations Manager, ensuring strong ownership, execution quality, and alignment with business goals. Set clear goals and success metrics (FNBC, content quality, coverage, efficiency) and hold the team accountable for results. Drive performance management: regular feedback, performance reviews, addressing underperformance, and developing team members’ skills and career growth. Requirements 5+ years in Product Management (preferably travel, marketplace, or content-heavy products). Experience with data pipelines, content systems, or ML-driven products. Strong analytical skills (SQL, AB tests, metric design). Experience working with structured/unstructured data and large-scale systems. Bachelor’s in Computer Science, Engineering, or related field. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Remote - Global Workplace: Remote About the company Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place. If you’re passionate and motivated by building modern, cloud native and cloud agnostic platforms we invite you to join us to build innovative crypto architectures and advance technologies that will accelerate the delivery of web3 innovations to our users. Responsibilities: - Infrastructure: You will be spearheading the planning and execution of infrastructure deployments, leveraging automation tools and best practices to guarantee a stable and scalable foundation for the platform serving our million users. - Operations: You will be managing day-to-day operations, troubleshooting issues, and optimizing workflows to maintain high availability (HA) and meet service level objectives (SLOs) for the platform. - Feature development: You will be owning backend features that support all our platforms (extension, mobile and desktop). - Interfacing with users: You will be interfacing directly with end-users and developers building on Trust Wallet – supporting them and collecting feedback to inform the direction of the product. - Team building: You will be working with the team to create and foster a culture of raising the bar with each new hire. - AI & DevX: You will leverage AI engineering best practices to boost developer productivity and engineering velocity—standardizing AI-assisted workflows (coding, reviews, debugging, incident response), building/maintaining internal tooling and prompts/guardrails, and measuring impact through delivery and reliability metrics. Qualifications: - Deep experience managing and building with Cloud Platforms (AWS, Cloudflare) - Experience with Kubernetes and adjacent technologies (Istio, Helm Charts) - Experience with infrastructure configuration management (Terraform, Atlantis) - Experience building CI/CD pipelines and accelerating application delivery (GitHub Actions, ArgoCD) - Experience with production observability technologies (Prometheus, Grafana, Sentry) - Hands on Go lang experience (Networking, HTTP, gRPC, OpenTelemetry) - Expertise in implementing SRE principles, focusing on maintaining high availability - Familiar with incident handling and on-call responsibilities - Experience leveraging AI-assisted engineering tools and best practices (e.g., LLM coding assistants, AI-driven code review/testing, prompt patterns/guardrails) - Strong security fundamentals and hands-on experience implementing cloud and Kubernetes security best practices. ADDITIONAL INFORMATION This is a global and fully remote role. You must have the right to work for the country you are based. WHY WORK AT TRUST WALLET? - Be a part of the world’s leading blockchain ecosystem that continues to grow. - Excellent learning and career development opportunities. - Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless. - Tackle fast-paced, challenging and unique projects. - Work in a truly global organization, with international teams and a flat organizational structure. - Work fully remotely with flexible working hours. - Enjoy competitive salary and benefits. Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone. Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. *Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.

Location: Almaty, Kazakhstan Workplace: OnSite Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. Why this role exists Higgsfield is one of the fastest-growing generative AI companies in the world. A large share of our revenue already comes from business users, but the product wasn't built for them, and there's no dedicated PM. We need someone to build the B2B and Enterprise product from the ground up, own the full path from a corporate email signup to a signed enterprise contract, and turn what's currently a reactive feature stream into a real business line. What you'll actually do • Own the B2B and Enterprise product surface end-to-end: workspaces, roles, SSO, SCIM, audit logs, admin controls, user and asset management, billing and seat management, brand controls, API access for enterprise. • Own the self-serve team-plan motion too: corporate email signup flow, in-product invites, seat expansion, the path from one paying user to a paying team. • Partner with sales on live deals: security questionnaires, compliance responses, contract-blocking features, pilot design. Sit on customer calls, not just receive summaries. • Untangle the workspace and collaboration model: separate identity from content ownership so users can be invited to collaborate without breaking billing or credit pools. • Build the enterprise data residency, retention, and privacy story alongside legal and security. • Design the metrics that matter: corporate-email signup share, team-plan conversion, seats per account, expansion revenue, enterprise pipeline conversion, deal cycle time, loss reasons by segment. • Work directly with Sales, Legal, Security, Applied ML, Backend, Growth, and Payments. Frequent contact with actual enterprise buyers. Must-haves 1. Founding or early-operator experience. You've spent years trying to build something of your own. You know what it's like to own an outcome when nobody hands you a spec. 2. Shipped a B2B or Enterprise product at scale, ideally from zero or near-zero. You've built the workspace, the admin, the SSO, the billing, and you've sat across from real buyers to know why each one mattered. 3. Comfortable owning both self-serve growth mechanics and top-down enterprise motion. You don't treat product-led and sales-led as different jobs. 4. Strong technical judgment. You can reason about auth models, permission systems, tenancy, and API surfaces without needing an engineer to translate. 5. You measure in revenue, seats, and cycle time, not features shipped. You can defend a scope cut to Sales and a pilot commitment to Engineering in the same afternoon. Who this is not for • You prefer working from complete specifications rather than defining problems yourself. • You want to inherit a mature B2B org. This is zero-to-one. • You are looking for a slower release cycle. We ship weekly, and enterprise deals can compress that to hours. Nice to have • Background at a fast-scaling B2B SaaS, collaboration tool, or developer platform in the US, EU, or Asia. • Direct experience with SSO, SCIM, SOC 2, GDPR, data residency, or enterprise procurement cycles. • Experience turning a strong B2C product into a real B2B business. • Comfort with generative AI, creative tools, or API products. What We Offer - Competitive base salary in USD, based on your experience, skills, and the scope of the role. - Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth. - Relocation support to Almaty for candidates moving from another city or country. - A seat where the business line you build shows up on the P&L within the quarter. - A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company. - Opportunities for professional growth, ownership, and career development as the company scales. - Company-provided equipment, meals, transportation, or other office benefits. This is a fully on-site role based in our Almaty office. Our team works from the office five days per week for the full working day. We believe in-person collaboration is an important part of how we move quickly, solve complex problems, and build strong teams.

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. Who we want We are seeking exceptional Software Engineering Interns for our 10-week summer program in New York City. As a core member of our engineering team, you'll build and launch features that directly impact real people — helping our members find top doctors and manage medical claims with ease. You'll work alongside a passionate, multidisciplinary team of engineers, designers, and product managers, taking ownership of meaningful problems in a fast-paced, agile environment. This is hands-on experience building the systems that power our mission: transforming the healthcare economy to deliver high-quality, affordable care for all. Select interns will be offered full-time roles upon successful completion of the program. What you will do Use AI to build, optimize, and maintain software systems Collaborate across disciplines to understand our domain and iterate on projects Participate in code reviews, sharing your insights and learning from others Engage in problem solving sessions with senior engineers and team leads where your unique perspective will be valued Deliver a capstone project presentation to engineering leaders and business stakeholders, demonstrating your work and impact What we're looking for Currently pursuing a Bachelor's or Master's in Computer Science or related STEM field (expected graduation Fall 2027–Spring 2028) Solid CS fundamentals with exposure to front-end (JavaScript, React) or back-end (Python, Node.js) technologies; familiarity with databases or cloud platforms (AWS, Docker) is a plus Exposure to or interest in building with AI coding agents (we use Claude Code) is a plus Strong problem-solver who enjoys breaking down challenges and finding elegant solutions Self-starter who takes ownership of their work and is motivated by real-world impact Clear communicator who can discuss technical ideas with both technical and non-technical audiences, and takes feedback well Excited by fast-paced environments and eager to stretch their skills A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics What you’ll get here You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Technologies we use Claude Code, Kubernetes, AWS, Airflow, dlt, dbt, Python, TypeScript, React, Go Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation The weekly pay rate for this role is $2,400. In addition to base compensation, this role is eligible for a housing stipend. Few roles offer this combination: work that is genuinely hard, a mission that is genuinely important, and a team that is genuinely invested in your success. If that’s what you’re looking for, we’d love to meet you. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. Who we want This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As an Associate Software Engineer, you’ll be embedded in our Engineering organization. Garner’s Engineering team tackles incredibly hard technical problems for a mission that truly matters. Our systems analyze billions of medical records to rank healthcare providers across the country. We expect our engineers to champion cutting-edge industry practices as we aggressively embrace AI in every facet of our operations and norms. We are seeking teammates who take pride in doing great work and stay curious about new techniques and technologies. What you will do Use AI to build, optimize, and maintain software systems Collaborate across disciplines to understand our users and iterate on new ideas Protect our users’ privacy and security through secure coding practices Participate in code reviews, sharing your insights and learning from others What we're looking for Recent graduate (Spring 2026) or currently enrolled student (expected graduation of Fall 2026 or Spring 2027), with a Bachelor's or Master's in Computer Science or a related STEM field Solid CS fundamentals with experience in front-end (JavaScript, React) or back-end (Python, Node.js) technologies Experience with a database system such as PostgreSQL or ElasticSearch; familiarity with cloud platforms (AWS, Docker) is a plus Exposure to building with AI coding agents (we use Claude Code) is a plus A track record of shipping high-quality features through internships or personal projects Strong technical writing, analytical, and communication skills Excited to join a high-performing, mission-driven team that values urgency, accountability, and honest feedback A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics What you’ll get here You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Technologies we use Claude Code, Kubernetes, AWS, Airflow, dlt, dbt, Python, TypeScript, React, Go Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation The target base comp range for this role is $150,000. Individual compensation will depend on qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive plan and benefits package, including: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health, and more. Few roles offer this combination: work that is genuinely hard, a mission that is genuinely important, and a team that is genuinely invested in your success. If that’s what you’re looking for, we’d love to meet you. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .