Задачи:
— Руководство проектированием, разработкой и внедрением on-premises MLOps решений для поддержки доставки моделей машинного обучения
— Сотрудничество с дата-сайентистами и разработчиками для создания масштабируемых и эффективных конвейеров данных, систем обучения и деплоя моделей
— Разработка и поддержка инструментов мониторинга и управления для обеспечения надежности и производительности MLOps инфраструктуры
— Взаимодействие с заинтересованными сторонами для понимания их потребностей в машинном обучении и разработки соответствующих решений
— Отслеживание новейших трендов и технологий в области MLOps, машинного обучения и искусственного интеллекта, обмен знаниями с командой
— Наставничество младших членов команды и помощь в развитии их навыков в MLOps
— Поиск и устранение проблем пользователей
Требования:
— Опыт работы 5+ лет в MLOps, разработке ПО, инженерии данных или смежных областях
— Сильные навыки программирования на современных языках (Java, Scala, Python, Kotlin)
— Практический опыт работы с Kubernetes: деплой и эксплуатация рабочих нагрузок, отладка сбоев, работа с основными концепциями (Deployments, ConfigMaps/Secrets, Services, resource limits)
— Отличные коммуникативные и командные навыки
— Ценность простоты и производительности кода
Будет плюсом:
— Понимание жизненного цикла ML-проектов
— Опыт работы с MLOps платформами, такими как Kubeflow или MLFlow
— Опыт с ML-фреймворками: scikit-learn, LGBM, Tensorflow, PyTorch
— Опыт работы с Big Data инструментами: Spark, S3, Hadoop
— Глубокие знания контейнеризации и оркестрации (Docker, Kubernetes)
— Опыт DevOps и CI/CD практик
— Опыт создания и масштабирования инструментов для обслуживания моделей, включая построение API с жесткими SLA
— Страсть к инженерной стороне машинного обучения и масштабированию
— Опыт проектирования и построения MLOps инфраструктуры, включая конвейеры данных, системы обучения и деплоя моделей, а также инструменты мониторинга и управления.
ГибридseniorГибрид (Бангкок, Таиланд), с релокацией; #relocation #hybrid #mlops #senior #job
Location: Bangalore
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
As a Senior RPA developer you work with businesses and Partners to help them leverage full potential of UiPath Automation Platform. You would involve in Developing, Testing and Building world class robots that impacts revenue growth, operational efficiencies, customer/Employee satisfaction of our end customers. You will be part of a group of elite Developers in UiPath Professional Service and may lead a few.
WHAT YOU'LL DO AT UIPATH
- Code and test automation workflows using UiPath Studio using coding agents (Autopilot & Other coding agents).
- Verifying and leveraging appropriate UiPath components from UiPath Product Suite.
- Provide solution designs to customers throughout the deployment of new deals, during POCs (Proof of Concept) and project implementation phase.
- Make changes to the robot code during implementation as needed.
- Develop workflows and custom activities using VB.NET/C# http://VB.NET/C#.
- Responsible for the overall testing cycles
- Deliver technical training, demos, and blueprints and provide necessary support for new/existing clients.
- Mentor budding Developers.
WHAT YOU'LL BRING TO THE TEAM
- Graduate/Postgraduate in Computer Science/IT or equivalent Degree.
- 7+ years of experience in the IT industry with code development background.
- Minimum of 4 years of experience in developing and implementing automation workflows in UiPath.
- Experience leading a Team is a Plus.
- Hands on experience in development using Coding agents and their capabilities.
- Very good understanding on prompt engineering and best practices
- Strong technical skills on UiPath, and end to end UiPath Product Suite.
- Understanding of workflow-based logic and hands on experience with RE-framework, Orchestration Framework and DU (Document Understanding) Framework.
- Hands on experience in UiPath Agents, Maestro, Coded Agents, Coded Apps, Coded Action App, Coded Workflow, IXP, API Workflow.
- Candidates are expected to be up to date with UiPath CLI skills used along with Coding Agents to accelerate development and troubleshooting.
- Basic programming/Scripting knowledge on VBA/VB/java/C#/HTML/CSS/Javascript/Python script or equivalent is must (or any scripting language, python is a plus). Good knowledge on using IDEs.
- Working Knowledge on Document Understanding, Computer Vision, AI Center and Action Center
- Experience working with Mainframe Automation, SAP Automation or Citrix Automation is a plus.
- Experience working with other RPA tools is a plus.
- UiPath Certified Professionals are Preferred.
- Excellent communication skills are a must.
- Knowledge in cognitive automation with OCR (Optical Character Recognition) tools, AI/ML skills is a plus.
- Understanding UiPath Infrastructure requirements is a plus.
- Experience Working with Test Suite, Apps, Insights is a plus.
- Understanding Generative AI and new releases of UiPath is a plus.
- Understanding of Cloud services like Azure/AWS/GCP is a plus.
#LI-MR1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
In this role, you'll lead a team of Account Executives driving the adoption of safe, frontier AI with top enterprises across Japan. This role is critical to Anthropic's Japan expansion.
You'll leverage your leadership expertise to propel revenue growth while developing a high-performing team. Working closely with Applied AI Engineering, Product, GTM, and Marketing teams, you'll help enterprise customers deploy AI solutions and refine our market positioning for Japan.
The ideal candidate will have a deep understanding of Japanese business culture, a passion for developing people, and the ability to navigate Japan's consensus-driven sales environment.
Responsibilities:
Build and lead a high-performing team of Account Executives, providing coaching, mentorship, and guidance to drive team success
Develop and implement sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed team revenue quotas
Create and maintain accurate forecasts, pipeline management, and reporting while ensuring data integrity in CRM systems
Partner with Enablement to develop training programs and resources that accelerate AE ramp time and effectiveness, with focus on Japanese enterprise buying cycles and decision-making processes
Work closely with Applied AI Engineering teams to demonstrate technical capabilities pre-sales and optimize solutions post-sales
Enable your team to have credible technical conversations about AI applications while maintaining appropriate guardrails
Build strong partnerships across the organization to drive strategic initiatives
Identify and execute on new market opportunities and use cases for Anthropic's AI solutions across enterprise segments
Help your team navigate complex enterprise stakeholder ecosystems including executives, IT departments, and procurement offices to build consensus
You may be a good fit if you have:
10 years of enterprise sales experience, preferably driving adoption of SaaS or emerging technologies
3+ years of sales leadership experience within the Enterprise segment
Proven track record of building and leading high-performing sales teams selling into large enterprises, with demonstrated success in coaching and developing AEs
Experience establishing and scaling sales processes, tools, and methodologies in fast-growing organizations
Strong technical acumen with ability to enable credible AI conversations
Track record of successful partnership with technical teams throughout the customer journey
Deep understanding of enterprise buying cycles, procurement frameworks, and common pain points across industries
Demonstrated ability to navigate complex, multithreaded sales cycles across diverse stakeholder groups and drive cross-functional initiatives
Experience managing complex enterprise sales cycles and helping AEs secure strategic deals
Excellent communication skills and ability to build relationships across all levels, from individual contributors to C-suite executives
Strategic approach to market analysis combined with tactical excellence in execution
Passion for AI technology and commitment to its safe, responsible development
Business-level Japanese required; English proficiency strongly preferred
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Indianapolis, United States; Ohio City, United States; Chicago, United States
About us:
Shape the Future with AI, Ignite Your Potential
Xenon7 is an inferno where skill, dedication and passion run together.
About our client:
Global healthcare leader headquartered in Indianapolis, Indiana. The Cardiometabolic Research (CMR) Therapeutic Area of our client, focuses on the discovery of biologic, small molecule and genetic therapeutics for the treatment of cardiometabolic diseases and associated complications.
The Cloud and Connectivity organization is seeking an engineer in HPC platforms. This role will focus on enabling analytical, statistical, and scientific computing capabilities within high performance computing infrastructure. We are looking for an HPC Platform Engineer to help accelerate the next era of high performance computing innovation.
What You’ll Be Doing
You will be a leader the engineering and operations of design, build, and maintain scalable HPC platforms.
You will play a crucial role in enabling HPC infrastructure and experiences.
Collaborate with researchers and scientists to optimize performance and streamline workflows.
Leverage tooling and automation for orchestration, resource scheduling, data access, and reproducibility.
Evolve and operate public cloud and on-premises environments with a focus on availability and performance for HPC workloads.
Define and monitor infrastructure metrics, resource utilization, among others.
How You’ll Succeed
Be Bold
- You will bring a high learning agility and platform engineering skills to enable the Technology strategy, identifying opportunities to accelerate our HPC journey.
Be Fast
- You will advance initiatives to enable critical business projects.
Be Proactive
- You will have opportunities to leverage agile ways of working with a willingness to become an expert in deploying HPC solutions.
Be Your Best
- You will learn about new technologies in HPC.
Requirements
What You Should Bring
Hands-on experience in HPC platforms, including knowledge of accelerators (e.g., GPU), HPC schedulers (e.g., Altair Grid Engine, Slurm), Kubernetes platforms, and containers technologies (Docker, Apptainer).
Demonstrated experience in HPC workloads, infrastructure, and cluster architectures.
Expertise with the Linux command line, Linux troubleshooting, and HPC administration.
Experience with DevOps tools such as Github, Chef, Ansible, Terraform.
Experience with automating infrastructure and applications.
Passion for continual learning and staying informed of new technologies, infrastructure trends, and approaches in the HPC field.
Strong programming and scripting skills in languages such as Python or Bash.
Basic Requirements
Bachelor’s degree in computer science, Information Technology, or related technical field.
5+ years’ experience HPC Platform Engineer.
Demonstrated experience leading a global large-scale infrastructure project.
Benefits
Attractive, market-leading salary package.
Clear career advancement path with professional development opportunities.
Location: Almaty, Kazakhstan
Workplace: OnSite
Almaty, Kazakhstan · Trust & Safety Engineering
Why this role exists
Higgsfield builds tools for AI creators: creative workflows, collaborative projects in Cinema Studio, and a community for sharing work. We need a backend engineer who combines deep database and architecture expertise with the initiative to own product outcomes, from the first idea to production.
What you'll actually do
- Build AI creation workflows, Cinema Studio collaboration, and community features: sharing, discovery, contests, profiles, and follows.
- Own features and bugs through release and follow-up. Define API contracts and coordinate frontend work to deliver the complete feature.
- Deliver responsive UX: live progress, timely updates, and clear failure recovery, even when it takes more engineering effort.
- Remove database and service bottlenecks under high traffic; improve correctness, latency, and reliability.
- Define success metrics, build dashboards and alerts, and track adoption and system health after launch.
Must-haves
1. Deep database expertise: data modeling, indexes, query plans, partitioning, transactions, and locking. You diagnose production bottlenecks and understand the trade-offs behind your fixes.
2. Strong architecture judgment: service boundaries, APIs, asynchronous workflows, caching, and failure handling. Hands-on Kubernetes and CI/CD experience, from design and testing to deployment and debugging.
3. A track record of shipping and operating backend systems across multiple projects, including high-traffic workloads. You can explain your decisions and measurable results.
4. API security: authentication, object-level authorization, and tenant isolation. You prevent IDOR in reads and writes, including resource IDs in request bodies, and test access across users and workspaces.
5. You've built or studied social networks and collaborative tools, and can explain design trade-offs in feeds, follow graphs, notifications, sharing permissions, real-time sync, and concurrent edits.
6. High agency and ownership: you find worthwhile problems, propose improvements, remove blockers, and follow through without waiting for assignments.
7. Low ego: you welcome direct feedback, admit mistakes, change your mind with evidence, and help wherever the team needs you.
8. Ambition and optimism: hard goals and rapid growth energize you. You challenge assumptions constructively and commit to making ambitious ideas work.
9. Energy for an intense pace, shifting priorities, and urgent launches or production issues that can require work outside regular hours.
Our tech stack
- Languages and frameworks: Python (FastAPI), Go (Gin), and TypeScript (React/Next.js on the frontend).
- Data: PostgreSQL and Redis; analytical databases such as BigQuery or ClickHouse.
- Messaging: Kafka, Amazon SQS, and RabbitMQ; event-driven services and asynchronous workers.
- AWS: S3, DynamoDB, ECR, and Secrets Manager.
- Infrastructure: Docker, Kubernetes on Amazon EKS, Helm, Argo CD, and GitHub Actions.
- Observability: Prometheus, Grafana, OpenTelemetry, and Sentry.
Interview process
1. Recruiter screen: role expectations, logistics, and fit.
2. Technical interview: a difficult system you shipped, what you personally decided and built, and how your work made the team more capable without leaving it dependent on you.
3. Additional technical interview, if needed: a deeper discussion of technical skills and open questions.
4. Product fit interview: turn a user problem into a small first release, decide what to leave out, and explain how feedback would change the solution.
5. Offer.
What we offer
Competitive base in USD, equity, relocation support, and ownership of product experiences that directly shape how people create with AI.
Location: IND - Mumbai
About Monster Energy:
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
As a
Desktop Support Analyst - APAC
, you'll be the front-line force keeping our teams powered up and connected across the region. You'll deliver hands-on and remote technical support, tackling everything from hardware and software issues to mobile devices and AV technology. When challenges are escalated from the Service Desk, you'll jump in, troubleshoot fast, and drive solutions that keep the business moving.
You'll own the end-user device lifecycle from end to end, provisioning and configuring new equipment, supporting employee onboarding, and ensuring secure recovery and disposal of assets. Partnering with users, vendors, the Service Desk, and global IT teams, you'll help maintain accurate asset records in ServiceNow and deliver a seamless, high-performance support experience across every APAC location. No matter where our employees are, you'll make sure they have the tools and support they need to perform at their best.
The Impact You'll Make:
Provide onsite, hands-on technical support to Monster Energy employees in the India office and remote support to users across APAC, resolving incidents and service requests escalated from the Service Desk by priority and SLA in ServiceNow.
Diagnose, repair and resolve hardware, software and peripheral issues on Windows and macOS computers, iOS and Android devices, printers and related equipment.
Image, deploy and configure end-user devices using Microsoft Intune, including Windows Autopilot and Apple device enrollment, and configure and replace mobile devices in coordination with users and wireless carriers.
Manage the full device lifecycle, including new-hire setups, hardware refreshes, retrievals, reassignments and secure disposal, and support onboarding and offboarding by preparing equipment, accounts and access and giving new hires an orientation on IT tools.
Support Microsoft 365 applications, and manage user accounts, group memberships, access and MFA in Active Directory and Microsoft Entra ID.
Set up and support meeting rooms, audio/visual equipment and Microsoft Teams Rooms devices, including executive and event support.
Troubleshoot local wired, Wi-Fi and VPN connectivity issues, identify and escalate major incidents under incident management procedures, and work with the Network, Infrastructure and global IT teams on escalations.
Keep an accurate inventory of IT equipment, spares and software licenses in ServiceNow, manage local IT stock and storage, and coordinate with local vendors and service providers for hardware procurement, warranty repairs and onsite services.
Document troubleshooting steps and resolutions in ServiceNow, create and update English knowledge base articles, and train end users on company devices, applications and self-service tools.
Take part in IT projects such as hardware refreshes, OS upgrades and office openings or relocations; travel to other APAC offices as needed; provide occasional after-hours or weekend support; and follow IT, security and local data privacy policies.
Who You Are:
Flexible to work 6:30 AM to 3:30 PM IST, Monday through Friday, ensuring seamless support coverage across multiple time zones and maintaining service availability during designated support hours.
Prefer a Bachelor's Degree in the field of -- Information Systems, Computer Science, or a related field
Additional Experience Desired: Between 1-3 years of experience in Desktop support, or similar hands-on IT role in an enterprise environment
Additional Experience Desired: Between 3-5 years of experience in supporting users across multiple countries
Computer Skills Desired: ServiceNow ITSM and asset management. Microsoft Intune, Windows Autopilot, and Apple device management (macOS and iOS). Microsoft 365
Preferred Certifications: CompTIA A+, ITIL 4 Foundation, and/or Microsoft certifications (e.g., Microsoft 365 Certified: Endpoint Administrator Associate) preferred
Additional Knowledge or Skills to be Successful in this role: Fluent in English preferred. Experience supporting audio/visual and Microsoft Teams Rooms equipment. Lenovo and Apple business systems knowledge a plus
Read our privacy policy here:
Privacy Policy
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Integrity and Authenticity Policy Manager, you will be responsible for developing, refining, and maintaining policies that prevent the misuse of AI systems for deception, manipulation, and unauthorized monitoring at scale. You will serve as the policy owner for risks related to inauthentic behavior, influence activity, surveillance, and the profiling of individuals and groups, and you will help shape policy frameworks across several areas, including authenticity, information integrity, and privacy and surveillance.
Your initial focus will be on translating the Integrity and Authenticity risk framework into clear, enforceable policies, ensuring policy language addresses emerging threats identified by partner teams, and establishing guidelines that enable consistent enforcement decisions. Many of the most serious harms in this space begin with upstream steps that look routine on their own, such as compiling records about a person, automating account creation, or sorting users by inferred identity. Part of your work will be defining where those steps become prohibited. The role will expand as AI capabilities advance. Safety is core to our mission. You will help ensure our products cannot be used to deceive people at scale, monitor and profile people without their knowledge or consent, or sort and target populations based on sensitive characteristics.
Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature, as well as detailed descriptions of privacy violations, surveillance abuses, and deceptive campaigns targeting vulnerable people.
Key responsibilities
Develop and define policy boundaries for covert monitoring, tracking, and surveillance across different contexts, drawing the distinction between malicious behaviors and compliant dual-use scenarios
Write policy guidance on facial recognition, voice cloning, and geolocation inference, specifying which uses require consent and which are prohibited outright
Map the surveillance lifecycle, from target selection and data collection through analysis and covert deployment, and define the policy line at each stage so that interventions can occur early in the chain
Design and oversee evaluations that measure the model's capability to support social media monitoring, people-finding, predictive profiling, and the identification or tracking of specific people, to build, develop and improve safeguards with cross-functional partners to prevent malicious behaviors
Write and refine external-facing Usage Policy language and develop training guidelines, assessment rubrics, and evaluation protocols for enforcement teams, with emphasis on indicators of covert monitoring and population-level targeting
Validate enforcement decisions and automated assessments, provide policy guidance on complex edge cases such as investigative research into surveillance tools, coordinate with civil society, privacy experts, threat intelligence researchers, and academics, and serve as the escalation point for complex integrity and surveillance cases
Minimum qualifications
Working knowledge of how deceptive campaigns and covert monitoring operate in practice, including account networks, bot operations, data aggregation pipelines, and attribution methods
Familiarity with surveillance technologies and their misuse, including social media monitoring tools, people-search services, location tracking, spyware, facial recognition, and open-source intelligence techniques used against individuals
General knowledge of the global regulatory landscape around data protection, privacy, platform regulation, and digital services accountability
Strong policy writing skills, with the ability to translate complex threat frameworks into clear, enforceable guidelines
Experience designing policies and workflows that enable both clear human enforcement decision-making and technical implementation in ML classifiers and detection pipelines
Strong collaboration skills and extensive experience partnering with Engineering, Data Science, Legal, Threat Intelligence, and Policy teams on cross-functional initiatives
Excellent written and verbal communication skills, with the ability to explain deceptive tactics, surveillance methods, and policy rationales to diverse audiences, including non-specialists and policymakers
Preferred qualifications
5+ years of experience in policy development, trust and safety, threat intelligence, or platform integrity, with hands-on work on inauthentic behavior, surveillance-related abuse, or data misuse
Experience in privacy policy, privacy engineering, or data protection work, including familiarity with privacy impact assessments and data minimization principles
Experience in intelligence roles, state-aligned monitoring operations, or covert data collection campaigns
Experience investigating inauthentic networks, covert monitoring, or surveillance abuses at a platform, research organization, or government body
Background in digital forensics, open-source intelligence, or threat attribution
Knowledge of persuasion theory, cognitive biases, and deceptive communication techniques, including social engineering and pretexting methods
Familiarity with human rights and privacy frameworks as they apply to surveillance, including protections for journalists, activists, and marginalized communities
Experience with trust and safety operations involving content moderation evasion, bot detection, or platform scraping enforcement
Experience working with EU institutions, regulatory bodies, or policy organizations on AI governance or digital platform regulation
Experience conducting adversarial testing, red teaming, or vulnerability assessments for AI systems or platforms, particularly for misuse involving monitoring or profiling
Familiarity with generative AI capabilities and an understanding of how LLMs can be used for synthetic personas, social engineering, predictive profiling, or surveillance at scale
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI adoption across a small number of enterprise accounts in our Enterprise Tech segment. As our dedicated Customer Success Manager for Enterprise Tech Customers you’ll be their partner and trusted advisor helping them harness the full potential of all our Claude capabilities - API, Claude Code, Cowork, and other surface areas.
You'll work with a book of global technology leaders to actively deploy AI and reshape the technology landscape. You’ll be working with key partners who are moving fast and pushing the boundaries of what's possible with LLM technology. Your role will entail developing genuine partnerships with the customer and key stakeholders, gaining a deep understanding of their multi-pronged business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage grows and evolves.
Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
Responsibilities:
Build trusting, strategic relationships with key customer decision makers in complex, matrixed organizations; understand their business and objectives and identify opportunities for optimization and expansion
Own customer operations across the lifecycle of each account, maintaining a structured operational assessment (customer readiness, operational health, strategic alignment, enablement strategy, adoption intelligence) that grounds comprehensive account and success plans and Executive Business Reviews
Become an expert in Anthropic's products across API, Claude Code and Cowork, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of each customer, and the patterns you see across your other Tech accounts, to proactively drive consumption planning and the value story behind it, developing credible ROI hypotheses and quantifying outcomes that build the case for continued and expanded investment.
Monitor usage patterns and identify optimization opportunities across Claude surface areas (API, Claude Code, Cowork) to drive full value from contracted commitments
Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Ruthlessly prioritize across the account's many business units and workstreams, building programmatic, repeatable motions
You may be a good fit if you have:
6+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or Strategy Consulting
Experience working with F500 technology companies, SaaS platforms, or digital-first businesses at the exec level—ideally including high-growth and established tech companies.
You understand what it means to lead organization-wide change or adoption programs (multiple functions, hundreds of users) for a product that requires C-suite sponsorship
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users
Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes — you can run multiple enterprise motions in parallel without letting any account go quiet.
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Passion for AI and interest in responsible development of advanced systems. You have built with Claude Code, automating your own workflows with agents, skills, and tooling.
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco; London; Seattle; New York City; Toronto
ABOUT THE ROLE
The Enterprise Trust & Governance team builds the control plane that lets the world’s largest organizations deploy Perplexity broadly and with confidence. Computer and our agents work across a growing share of our customers’ environments, tools, and models. For administrators, that makes precise, enforceable control essential: who can do what, with which data, through which agents, and within what usage limits. This team makes those controls easy to manage, reliable and consistent across every product, and transparent to the people accountable for them.
This is a product and platform engineering role with end-to-end ownership, from shaping the architecture and policy models to shipping the experiences our customers’ administrators and security teams use every day. You’ll work across product and infrastructure teams to turn complex enterprise requirements into reusable primitives and intuitive controls. The scope spans identity and provisioning, fine-grained role-based access across connectors, tool actions, and models, customer-managed encryption keys, admin APIs, audit logs, and policy and usage controls. Strong governance helps enterprises move from pilots to company-wide rollouts and gives them the confidence to entrust agents with greater responsibility over time.
KEY RESPONSIBILITIES
- Own enterprise identity and provisioning, including SSO (SAML/OIDC), SCIM, WorkOS integrations, and support for identity providers such as Okta and Microsoft Entra ID.
- Build the permissions platform, with fine-grained roles and permissions for connectors, tool actions, models, and model effort levels, enforced consistently across products and agent workflows.
- Design and ship secure, well-documented admin APIs for audit logs, members, groups, roles, and settings.
- Build policy controls for model and feature availability, staged rollouts, model deprecations, usage and spend limits, alerts, and cost-center allocation.
- Build admin-facing analytics for adoption, usage, spend, and policy enforcement, helping organizations measure value and manage their deployments.
- Deliver audit logs and change notifications that help administrators investigate activity, track configuration changes, and support compliance.
- Set the technical bar for authorization correctness and reliability, with fast, consistent, explainable permission checks, well-defined failure behavior, and strong tenant isolation.
- Partner with Product, Design, Security, Sales, and Customer Success to translate complex enterprise requirements into reusable platform capabilities and intuitive admin experiences.
QUALIFICATIONS
- 4+ years of software engineering experience, with a track record of owning complex backend systems from design through production operation.
- Strong system design skills, including building reliable, scalable, multi-tenant SaaS platforms with clear security and isolation boundaries.
- Strong proficiency in a backend language such as Python, Go, or Rust, and hands-on experience with cloud infrastructure such as AWS and Kubernetes.
- Deep expertise in at least one of the following:
- Enterprise identity and provisioning, including OAuth, OIDC, SAML, and SCIM.
- Permissions platforms, fine-grained authorization, and policy enforcement.
- Encryption, customer-managed keys, and key lifecycle management.
- Enterprise admin platforms, audit infrastructure, or usage and spend analytics.
- Experience building or integrating enterprise identity and access systems, including platforms such as WorkOS, Okta, or Microsoft Entra ID.
- Sound technical judgment in security-sensitive systems, balancing threat models, authorization correctness, and failure behavior with usability and delivery speed.
- A track record of leading ambiguous, cross-team initiatives from architecture through adoption, setting technical direction for shared platforms, and raising engineering quality through mentorship.
If you’re excited about this role, we encourage you to apply even if you don’t meet every qualification. We value demonstrated impact, deep ownership, and the initiative to turn ambiguity into results.
Location: San Francisco; London; Seattle; New York City; Toronto
ABOUT THE ROLE
The Enterprise Trust & Governance team builds the control plane that lets the world’s largest organizations deploy Perplexity broadly and with confidence. Computer and our agents work across a growing share of our customers’ environments, tools, and models. For administrators, that makes precise, enforceable control essential: who can do what, with which data, through which agents, and within what usage limits. This team makes those controls easy to manage, reliable and consistent across every product, and transparent to the people accountable for them.
This is a product and platform engineering role with end-to-end ownership, from shaping the architecture and policy models to shipping the experiences our customers’ administrators and security teams use every day. You’ll work across product and infrastructure teams to turn complex enterprise requirements into reusable primitives and intuitive controls. The scope spans identity and provisioning, fine-grained role-based access across connectors, tool actions, and models, customer-managed encryption keys, admin APIs, audit logs, and policy and usage controls. Strong governance helps enterprises move from pilots to company-wide rollouts and gives them the confidence to entrust agents with greater responsibility over time.
KEY RESPONSIBILITIES
- Own enterprise identity and provisioning, including SSO (SAML/OIDC), SCIM, WorkOS integrations, and support for identity providers such as Okta and Microsoft Entra ID.
- Build the permissions platform, with fine-grained roles and permissions for connectors, tool actions, models, and model effort levels, enforced consistently across products and agent workflows.
- Design and ship secure, well-documented admin APIs for audit logs, members, groups, roles, and settings.
- Build policy controls for model and feature availability, staged rollouts, model deprecations, usage and spend limits, alerts, and cost-center allocation.
- Build admin-facing analytics for adoption, usage, spend, and policy enforcement, helping organizations measure value and manage their deployments.
- Deliver audit logs and change notifications that help administrators investigate activity, track configuration changes, and support compliance.
- Set the technical bar for authorization correctness and reliability, with fast, consistent, explainable permission checks, well-defined failure behavior, and strong tenant isolation.
- Partner with Product, Design, Security, Sales, and Customer Success to translate complex enterprise requirements into reusable platform capabilities and intuitive admin experiences.
QUALIFICATIONS
- 4+ years of software engineering experience, with a track record of owning complex backend systems from design through production operation.
- Strong system design skills, including building reliable, scalable, multi-tenant SaaS platforms with clear security and isolation boundaries.
- Strong proficiency in a backend language such as Python, Go, or Rust, and hands-on experience with cloud infrastructure such as AWS and Kubernetes.
- Deep expertise in at least one of the following:
- Enterprise identity and provisioning, including OAuth, OIDC, SAML, and SCIM.
- Permissions platforms, fine-grained authorization, and policy enforcement.
- Encryption, customer-managed keys, and key lifecycle management.
- Enterprise admin platforms, audit infrastructure, or usage and spend analytics.
- Experience building or integrating enterprise identity and access systems, including platforms such as WorkOS, Okta, or Microsoft Entra ID.
- Sound technical judgment in security-sensitive systems, balancing threat models, authorization correctness, and failure behavior with usability and delivery speed.
- A track record of leading ambiguous, cross-team initiatives from architecture through adoption, setting technical direction for shared platforms, and raising engineering quality through mentorship.
If you’re excited about this role, we encourage you to apply even if you don’t meet every qualification. We value demonstrated impact, deep ownership, and the initiative to turn ambiguity into results.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Accelerating scientific discovery is a core part of Anthropic's mission, and we believe the highest-leverage path to this is enabling researchers externally to use Claude effectively for their work. This involves communicating Claude’s rapidly improving scientific capabilities through outreach and editorial programs, as well as putting Claude in the hands of researchers through grants, ergonomic research tools, and access programs that help scientists do more with AI than was previously possible.
We’re hiring a Technical Program Manager to be the bridge between the researchers advancing Claude’s scientific capabilities and the outside scientific community. Embedded with the Discovery team, you’ll conceptualize and run the programs that get Claude into scientists’ hands and shape the Anthropic Science Blog, working with Communications, Editorial, Beneficial Deployments, and external partners such as universities, funders, and scientific societies.
This is a technical role, not a purely operational one. These programs already have strong operational and editorial owners. You bring research taste and a firsthand understanding of how academia works, so we’re looking for someone who has been a researcher themselves, ideally through a postdoc or beyond. You’ll have significant autonomy: once aligned with Discovery’s leads on strategy, you’ll drive decisions on what we fund, what we publish, and how we engage with academic communities
Key responsibilities
Act as the interface between research and the outside world.
Stay close to the researchers working on Claude's scientific capabilities and translate rapid capability gain into use by external researchers.
Help set Anthropic’s external science strategy.
Recommend which scientific areas and communities we focus on, and how our programs, collaborations, and communications fit together
Guide the scientific direction of the
Anthropic Science Blog
.
Work with researchers and the Editorial team to identify and source stories internal and external stories worth telling, draft and edit posts, and keep a steady cadence of high-quality science writing.
Drive forward external science programs.
Design, launch, and run grants and access programs such as AI for Science grants and Team plan offerings for research groups, as well as partnerships with scientific foundations and grantmaking organizations. Work with Beneficial Deployments on programs aimed at the highest-impact scientific areas.
Gather feedback from scientific communities.
Identify usage patterns and gather feedback on how researchers use Claude and what capability gaps exist, and turn it into concrete recommendations for research and product teams.
Minimum qualifications
A PhD in a scientific or mathematical field, with a track record of original research
Demonstrated writing ability for both scientific domain and general-interest audiences, with enough understanding of how modern AI models are trained to write about them accurately.
Experience with the grants process, such as applying for and managing competitive funding, and ideally designing, reviewing, or administering funding programs
Deep engagement with frontier AI: you use these tools in your own work, understand where they're strong and where they fail, and take seriously the possibility that AI will transform every face of the scientific process within the next few years
Track record of driving multi-stakeholder projects to completion, and of coordinating people who are juggling other high-priority work. You’re resourceful, high-agency, and able to navigate ambiguity and shifting priorities.
Credibility with researchers: you can talk to scientists as a peer and understand how academic communities work, including their incentives, norms, and sensitivities
Fast learner who builds deep contextual understanding in unfamiliar scientific domains and can contribute meaningfully to discussions with researchers outside your own field.
Preferred qualifications
Experience as a program officer, program director, or fellowship lead at a science funder, research agency, or philanthropy
Published science writing in outlets such as Quanta, Scientific American, or Physics Today, or a substantial public writing presence such as a blog or newsletter
Research experience that uses AI or ML methods, or that involves building scientific software, tools, or datasets
Experience building partnerships with scientific societies, journals, or research institutions
Familiarity with AI safety and responsible deployment, including dual-use considerations in fields like biology
Experience organizing conferences, workshops, or large coordinated launches
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
Workplace: Remote
At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide.
Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.
DIRECTOR OF ENGINEERING
We're looking for a Director of Engineering to lead Moxie's Engineering organization through its next phase of growth and technical transformation. Your primary mandate will be to materially improve our engineering delivery velocity, predictability, and quality by identifying and eliminating bottlenecks across our software development lifecycle, modernizing our engineering practices, and leveraging AI and automation to increase engineering productivity.
You'll lead an organization of roughly 60 engineers, owning day-to-day delivery, organizational health, manager development, staffing, and engineering operating strategy. You'll partner closely with the Head of Engineering and Product leadership to translate these improvements into faster, more reliable delivery of customer and business value.
OUR OBJECTIVES FOR THE ROLE
- Become the clear leader of Engineering. Within your first 30 days, assume day-to-day leadership of the Engineering organization, establish an effective operating cadence with our Engineering Managers, and become the primary escalation point for cross-team delivery, staffing, and execution issues. Within 60 days, take full ownership of engineering delivery and organizational performance, with routine execution and management decisions operating independently of the Head of Engineering.
- Materially improve engineering delivery effectiveness. Within your first 30 days, assess existing engineering performance measures (Linear, DORA, reliability metrics, etc) and identify the largest bottlenecks to engineering throughput. By day 60, establish and begin executing a prioritized improvement plan with measurable targets. By day 90, demonstrate meaningful progress against the highest-priority bottlenecks, and by month four, deliver a material improvement to at least one major constraint.
- Modernize engineering delivery practices. Partner with Platform Engineering and technical leadership to simplify and accelerate our CI/CD pipelines, improve release frequency and reliability, and reduce manual bottlenecks across development, testing, code review, and deployment. Leverage automation and AI-assisted workflows to increase engineering throughput while maintaining strong standards for verification, security, and production quality.
- Make AI a source of leverage. Build on our existing adoption of AI-assisted development to systematically improve engineering productivity and software delivery. Within your first 30 days, assess our AI development practices and identify opportunities for higher-impact automation. By day 60, prioritize and begin executing initiatives across agentic development, automated testing, code review, and delivery workflows. By day 90, demonstrate initial operational improvements, and by month six, establish AI-driven engineering practices that measurably improve delivery throughput, cycle time, or quality while maintaining clear standards for security, reliability, cost, and verification.
- Set an opinionated technical roadmap. By month four Engineering ships meaningfully more customer and technical value per engineer, with capacity deliberately allocated across product delivery, architecture, platform investment, reliability, developer productivity, and technical debt, and aligned with Product and company priorities.
WE'RE LOOKING FOR
- 12+ years of software engineering experience, including 5+ years in engineering leadership and at least 3 years leading managers and technical leaders.
- Management depth. You've run a 30-60 person engineering organization through multiple Engineering Managers, ideally at a Series B-D product company, and you set a consistent management bar, develop and coach EMs, and handle performance, staffing, and org design decisions directly, including through a reduction in agency reliance.
- Operating rigor. You've built KPI systems (DORA, cycle time, reliability) that teams actually use to change behavior, and you can partner with Product leaders to surface risks, dependencies, and tradeoffs early.
- Proven engineering transformation experience. You've led meaningful improvements in engineering throughput, delivery predictability, or software quality across an established engineering organization. You can identify systemic bottlenecks, make pragmatic tradeoffs across people, process, and technology, and demonstrate measurable outcomes from the changes you've implemented.
- Proven experience building production AI and agentic systems. You've shipped AI in a product or SDLC with real standards for evals, observability, security, and cost, and you can explain the ROI impact of the work in detail.
- Technical judgment. You’re very comfortable with system design, software design patterns , and engineering processes & principles (agile, scrum, SRE, devops, etc). You’re comfortable reviewing and designing architecture, and in making capacity tradeoffs between feature delivery and platform investment, and know how to build relationships and earn the trust of your senior engineers and EMs.
- Comfort with real delegation and real authority. You have experience in building and shaping engineering organizations, from hiring strategy and people management to maturing the SDLC and org design. You’ve worked closely with founders and senior technical leaders, and also know how to bring the best out of engineering managers and staff engineers in your org. Health tech or vertical SaaS experience is a plus.
This is not a role for someone who wants to manage purely through other leaders at arm's length from the technical work; you'll stay close enough to the architecture and the AI roadmap to guide them.
WHY JOIN US?
- A true Engineering leadership seat at a Series C healthcare technology company, with an organization of roughly 60 engineers and meaningful ownership over delivery, org design, talent, technical execution, and strategy.
- AI is a core part of the mandate. You'll have the mandate and the support to make AI a material source of leverage across both Moxie Suite and how we build it.
- Above all, we're in this to empower small business owners to own and grow their businesses. If you succeed, Med Spas will remain the opportunity for independent owner-operators instead of being dominated by a small number of large chains. If that speaks to you, speak to us.
- We have much left to build. But given the market feedback we're getting and our founding team's company-building experience, we think we are writing the next great chapter of a real success story.
- Competitive salary and stock, and generous health, dental, and vision coverage.
At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.
We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Revenue team
The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.
About the team
Marketing Services drives growth through merchant and platform partnerships, integrated marketing programs, marketplace experiences, and events that deepen relationships and create value for Affirm and our partners.
What you’ll do
Set the long-term vision and strategy for Marketing Services, establishing how Affirm leverages merchant and platform partnerships, marketing solutions, and experiences to drive growth, deepen partner relationships, and strengthen Affirm’s market position.
Oversee our Marketing Services team to make sure they are deploying co-marketing investments in the most efficient way possible to support our merchant partnerships.
Lead the Marketplace Partnerships, Partner Marketing, and Platform Marketing teams through experienced people leaders, setting clear priorities, operating models, and measures of success.
Shape Affirm’s partner and industry events strategy to deepen relationships, create commercial opportunities, and advance company priorities.
Set the strategy for how Affirm deploys merchant and Affirm-funded marketing investments, balancing partner commitments, business priorities, consumer impact, and return on investment to maximize the value of our co-marketing programs.
Partner with Product team to identify, lead, and expand revenue-generating programs to expand monetization and deliver merchant performance
Partner with Sales, Client Success, and Partnerships leaders to shape integrated merchant growth and account strategies, and work across Product, Product Marketing, Growth Marketing, Brand, Analytics, Finance, Legal, and other teams to align priorities and solve complex cross-functional challenges that affect partner and company growth.
Establish scalable frameworks for investment decisions, measurement, campaign governance, partner experiences, and cross-functional execution.
Oversee significant marketing investments and partner-funded programs, establishing a disciplined approach to resource allocation, measurement, incrementality, and long-term return.
What we look for
12+ years of experience across Partner Marketing, Performance Marketing, Partnerships, Marketplace, Media, Events, or related growth disciplines, including significant experience leading complex, multi-disciplinary organizations.
Proven success developing and executing long-term partner marketing or growth strategies that have driven meaningful commercial outcomes in a complex, scaled organization.
Demonstrated experience leading through other people leaders, building high-performing organizations, and developing senior talent.
Experience building or scaling new growth channels, monetization models, partner programs, or business capabilities in evolving markets.
Strong strategic and commercial judgment with the ability to evaluate complex and ambiguous opportunities, anticipate market shifts, and negotiate high stakes deals to close.
Demonstrated ability to influence executive leadership and build alignment across Product, Sales, Marketing, Finance, Analytics, and other functions without relying on direct authority.
Exceptional executive presence and communication skills, with experience building relationships and negotiating with senior executives at strategic merchants, platforms, agencies, and other external partners.
Strong analytical orientation and experience using performance, customer, and market insights to inform strategy, investment decisions, and organizational priorities.
Experience establishing scalable operating models, measurement frameworks, and governance across complex marketing or commercial organizations.
Experience in fintech, payments, commerce, marketplaces, retail, advertising, or another technology-driven industry is strongly preferred.
Base Pay Grade - U
Equity Grade - USA 15
Employees new to Affirm typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $285,000 - $355,000
USA base pay range (all other U.S. states) per year: $253,000 - $323,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you’ll be a strategic advisor to some of GitLab’s most important customers, helping them connect our DevSecOps platform to their business goals and realize meaningful, long-term outcomes. You’ll partner closely with customers after the sale to turn pre-sales command plans into concrete success plans, guide them along the customer journey, and drive hands-on enablement, adoption, utilization, and maturity. Reporting into a Senior Manager within our North America Customer Success organization, you’ll own a book of customers, act as their primary GitLab liaison for questions and escalations, and coordinate with Product Management, Engineering, Sales, Professional Services, and Support so customers can navigate complex technical and organizational challenges with confidence.
You’ll use your understanding of Git, software development lifecycles, and continuous integration, continuous deployment, and DevSecOps practices to help customers adopt best practices and stay current with new GitLab capabilities. In your first year, success looks like building strong, consultative relationships with key stakeholders, increasing adoption of the GitLab platform, and strengthening retention, growth, and customer satisfaction across your portfolio.
What you’ll do
Partner with customers to translate pre-sales command plans and desired business outcomes into actionable objectives and clear success criteria.
Guide customers on how to best use the GitLab platform, including common DevSecOps best practices, Git workflows, CI/CD, and adoption patterns.
Own a book of customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic and technical engagement.
Build and maintain Customer Success Plans, define critical goals and key performance indicators, and track progress with customers over time.
Act as the primary GitLab liaison for assigned accounts, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Provide hands-on technical enablement and onboarding, including education on new GitLab features, releases, and relevant use cases.
Program manage account escalations, ensuring root causes are understood, follow-up actions are owned, and stakeholders are informed.
Collaborate with Services and other internal teams to identify and recommend training, enablement, and maturity opportunities aligned to customer needs.
What you’ll bring
Practical understanding of Git, common branching strategies, and modern software development lifecycles.
Working knowledge of continuous integration, continuous deployment, and DevSecOps practices.
Experience partnering with customers to define business outcomes and translate them into actionable success plans, key goals, and measures.
Background in customer success, post-sales, or professional services roles focused on adoption, retention, and satisfaction.
Ability to manage a portfolio of customers, including handling escalations and coordinating across Support, Product Management, Sales, and Professional Services.
Strong communication, presentation, and organizational skills, with attention to detail and analytical thinking.
Experience planning and managing projects or initiatives in technical environments, including identifying training and enablement needs.
Alignment with GitLab’s values and interest in applying transferable skills from related roles or industries, with flexibility to travel as needed according to company policy.
About the team
We are part of GitLab’s Customer Success organization. Our mission is to help customers align the GitLab platform with their business objectives through hands-on technical enablement, driving adoption, utilization, and DevSecOps maturity while building strong, consultative relationships. As Customer Success Architects, we act as trusted advisors and key liaisons between customers and the broader GitLab ecosystem, collaborating closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide roadmaps, and navigate escalations. We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Salt Lake City, Utah, United States
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align is seeking a skilled and motivated
L3 Cloud Services Engineer
to join our expanding Managed Services team. The ideal candidate will bring 5 to 8+ years of relevant experience, particularly in managing and supporting Microsoft Entra ID (Azure AD) and distributed systems. This role is instrumental in the administration, implementation, and ongoing support of Microsoft-based infrastructures, with a primary focus on Office 365, Microsoft 365, and Azure.
As a
L3 Cloud Services Engineer
, you’ll collaborate with our IT Service Desk to resolve complex technical issues, contribute to client onboarding processes, and deliver white-glove VIP support. You'll also play a key role in training new clients and maintaining a stable, secure IT environment.
This is a remote position with hybrid work as needed. We are currently hiring candidates who reside in the following states: Utah and Arizona
You will be required to participate in a rotational on-call schedule that includes overnights and weekends
This is a full-time position offering a competitive
salary
, full benefits, paid training, and performance-based bonuses.
Key Responsibilities
Provide advanced administration and support for Office 365, Microsoft 365, and Entra ID (Azure AD)
Act as a Level 3 escalation for the IT Service Desk, resolving complex technical issues
Collaborate with Cloud Engineers and Architects to support and improve cloud infrastructure
Administer Windows Server environments (2019/2022/2025)
Deploy and manage Azure Virtual Desktop environments
Troubleshoot and manage Azure MFA, Conditional Access policies, and Exchange Online configurations
Assist with onboarding activities including technical assessments and new client training
Ensure accurate and thorough documentation of systems, procedures, and policies
Address post-project support tickets escalated by Level 2 and Level 3 operations teams
Maintain infrastructure integrity through proactive maintenance and compliance efforts
Lead or assist with client disaster recovery tests and associated documentation
Required Qualifications
5–8+ years of experience in Microsoft Windows-based systems administration and support
Strong knowledge of Windows Server, Active Directory, Group Policies, DNS, DHCP, and IIS
Hands-on experience managing and troubleshooting Office 365 and Azure AD
Experience with Azure AD Connect, hybrid environments, and access management
Proficiency with Exchange Online, including mail flow rules and retention policies
Working knowledge of Microsoft Cloud App Security, including alert response and configuration
Familiarity with the configuration and management of endpoints via Microsoft Intune and JAMF
Experience with multi-site Active Directory environments
Exposure to diverse hardware platforms (e.g., Cisco, Dell, IBM, HP, blade servers)
Solid understanding of core networking concepts and services (TCP/IP, DHCP/DNS, IIS)
Experience with file sharing technologies such as Azure Storage Accounts, Azure File shares, and DFS
Experience with the deployment and configuration of Azure Virtual Desktop
Excellent communication skills, with the ability to translate complex technical concepts to various business units
Self-motivated, with the willingness to go the extra mile
Preferred Qualifications
Knowledge of security policies, compliance standards, and server hardening best practices
Background in documenting builds, configurations, and support processes
Microsoft certifications (e.g., Azure Administrative Associate, AZ-104, Azure Solutions Architect, AZ-305) are a plus
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 3
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: Phoenix, Arizona
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align is seeking a skilled and motivated
L3 Cloud Services Engineer
to join our expanding Managed Services team. The ideal candidate will bring 5 to 8+ years of relevant experience, particularly in managing and supporting Microsoft Entra ID (Azure AD) and distributed systems. This role is instrumental in the administration, implementation, and ongoing support of Microsoft-based infrastructures, with a primary focus on Office 365, Microsoft 365, and Azure.
As a
L3 Cloud Services Engineer
, you’ll collaborate with our IT Service Desk to resolve complex technical issues, contribute to client onboarding processes, and deliver white-glove VIP support. You'll also play a key role in training new clients and maintaining a stable, secure IT environment.
This is a remote position with hybrid work as needed. We are currently hiring candidates who reside in the following states: Utah, Arizona, Colorado and Texas
You will be required to participate in a rotational on-call schedule that includes overnights and weekends
This is a full-time position offering a competitive
salary
, full benefits, paid training, and performance-based bonuses.
Key Responsibilities
Provide advanced administration and support for Office 365, Microsoft 365, and Entra ID (Azure AD)
Act as a Level 3 escalation for the IT Service Desk, resolving complex technical issues
Collaborate with Cloud Engineers and Architects to support and improve cloud infrastructure
Administer Windows Server environments (2019/2022/2025)
Deploy and manage Azure Virtual Desktop environments
Troubleshoot and manage Azure MFA, Conditional Access policies, and Exchange Online configurations
Assist with onboarding activities including technical assessments and new client training
Ensure accurate and thorough documentation of systems, procedures, and policies
Address post-project support tickets escalated by Level 2 and Level 3 operations teams
Maintain infrastructure integrity through proactive maintenance and compliance efforts
Lead or assist with client disaster recovery tests and associated documentation
Required Qualifications
5–8+ years of experience in Microsoft Windows-based systems administration and support
Strong knowledge of Windows Server, Active Directory, Group Policies, DNS, DHCP, and IIS
Hands-on experience managing and troubleshooting Office 365 and Azure AD
Experience with Azure AD Connect, hybrid environments, and access management
Proficiency with Exchange Online, including mail flow rules and retention policies
Working knowledge of Microsoft Cloud App Security, including alert response and configuration
Familiarity with the configuration and management of endpoints via Microsoft Intune and JAMF
Experience with multi-site Active Directory environments
Exposure to diverse hardware platforms (e.g., Cisco, Dell, IBM, HP, blade servers)
Solid understanding of core networking concepts and services (TCP/IP, DHCP/DNS, IIS)
Experience with file sharing technologies such as Azure Storage Accounts, Azure File shares, and DFS
Experience with the deployment and configuration of Azure Virtual Desktop
Excellent communication skills, with the ability to translate complex technical concepts to various business units
Self-motivated, with the willingness to go the extra mile
Preferred Qualifications
Knowledge of security policies, compliance standards, and server hardening best practices
Background in documenting builds, configurations, and support processes
Microsoft certifications (e.g., Azure Administrative Associate, AZ-104, Azure Solutions Architect, AZ-305) are a plus
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 3
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: Remote, USA
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is looking for a highly commercial Strategic Account Director, Key Accounts to own and grow relationships with our most valuable enterprise customers.
This role will drive revenue expansion, build executive-level relationships, and deepen Higgsfield's presence within major organizations. You will lead strategic account planning, identify new business opportunities, negotiate enterprise agreements, and expand adoption across teams and use cases.
The ideal candidate brings a proven track record of growing complex enterprise accounts within SaaS, AI, or creative technology, combining strong commercial instincts with product fluency and an entrepreneurial mindset.
This is a high-impact role with significant ownership over strategic customer relationships and direct influence on Higgsfield's enterprise growth.
What you'll do:
STRATEGIC ACCOUNT OWNERSHIP & EXPANSION
- Own the commercial strategy, revenue growth, and executive relationships across a portfolio of Higgsfield's highest-value enterprise accounts.
- Develop and execute strategic account plans focused on expanding revenue, increasing product adoption, and building long-term customer partnerships.
- Identify and pursue opportunities to expand Higgsfield's footprint across business units, geographies, teams, and enterprise use cases.
- Lead complex enterprise negotiations, renewals, upsells, and multi-year commercial agreements.
- Build and maintain strong relationships with senior executives, economic buyers, and key stakeholders.
- Drive account retention, revenue growth, and long-term customer value.
EXECUTIVE RELATIONSHIPS & CUSTOMER STRATEGY
- Serve as a trusted strategic advisor to enterprise customers, connecting Higgsfield's AI capabilities to their broader business and creative objectives.
- Engage with senior leaders across Marketing, Creative, Brand, Innovation, and Technology organizations.
- Understand customer priorities, organizational structures, and decision-making processes to identify opportunities for strategic growth.
- Lead executive business reviews, strategic planning sessions, and customer engagements.
- Translate emerging GenAI capabilities into compelling business cases, measurable outcomes, and enterprise-wide opportunities.
- Build multi-threaded relationships to strengthen account engagement and establish Higgsfield as a long-term strategic partner.
ENTERPRISE GROWTH & GTM STRATEGY
- Partner closely with Product, Engineering, Marketing, Customer Success, and Executive Leadership to deliver exceptional outcomes for strategic customers.
- Identify opportunities for broader enterprise deployments, new workflows, and strategic commercial partnerships.
- Surface customer insights and market trends to inform product priorities and enterprise GTM strategy.
- Collaborate with leadership on high-value commercial opportunities, executive engagements, and strategic account initiatives.
- Maintain strong operational discipline around account planning, pipeline management, forecasting, and revenue performance.
- Help establish scalable best practices for managing and growing Higgsfield's most important customer relationships.
Requirements:
- 8+ years of experience in enterprise sales, strategic account management, or enterprise business development, with demonstrated ownership of large, complex customer relationships.
- Proven track record of growing and retaining high-value enterprise accounts, including significant upsell, cross-sell, and expansion revenue.
- Experience managing strategic relationships with Fortune 500 companies, global brands, or similarly complex enterprise organizations.
- Demonstrated ability to build trusted relationships with C-suite executives, senior business leaders, and enterprise decision-makers.
- Strong commercial judgment, with experience negotiating complex enterprise agreements and navigating multi-stakeholder buying processes.
- Experience developing strategic account plans, identifying whitespace opportunities, and expanding adoption across large organizations.
- Background in enterprise SaaS, AI/GenAI, creative technology, marketing technology, or usage-based software strongly preferred.
- Ability to translate sophisticated technology capabilities into business value for both technical and non-technical stakeholders.
- Strong executive presence, communication, presentation, and negotiation skills.
- Highly entrepreneurial, self-directed, and comfortable operating in a fast-paced, evolving startup environment.
- Strong analytical and operational skills, including account forecasting, revenue planning, and pipeline management.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $220,000 - $275,000, depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
We are open to individuals in NYC, SF, LA with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Plano, Texas, United States
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align is seeking a Product Manager to support AI/HPC cabling assemblies, bundled cabling products, and solution development for high-density data center infrastructure. The ideal candidate will help define, package, and commercialize scalable cabling solutions that support AI training clusters, GPU environments, high-performance computing fabrics, and hyperscale data center deployments.
This role is ideal for a product-minded leader with strong technical understanding of structured cabling, fiber and copper assemblies, bundled jumpers, trunk cabling, AOC/DAC solutions, and data center deployment requirements. The candidate will partner closely with sales, design, sourcing, project delivery team operations, vendors, and clients to translate market needs into practical product offerings, standardized configurations, pricing models, documentation, and deployment-ready solutions.
This is a full-time salaried position offering competitive compensation (commensurate with experience) comprehensive benefits, paid time off, paid training and performance-based bonuses.
This person should expect to be on-site at our Plano, TX office 5 days a week.
Key Responsibilities
Product Strategy & Roadmap
Own and maintain the roadmap for AI/HPC cabling assemblies, bundled jumper solutions, trunk cabling, and related physical-layer infrastructure offerings.
Translate customer, sales, engineering, and project delivery requirements into standardized product families, configurations, and solution packages.
Identify market needs and trends tied to GPU clusters, high-density fiber pathways, low-latency interconnects, scalable rack-to-rack connectivity, and repeatable data center deployments.
Develop business cases for new product offerings, including market opportunity, competitive positioning, target customers, pricing approach, and margin expectations.
Solution Development & Technical Enablement
Partner with design, operations, project delivery and vendor teams to define technical requirements for fiber, copper, AOC, DAC, MPO/MTP, bundled assemblies, labeling, packaging, testing, and quality control.
Support development of pre-configured and custom assembly solutions that reduce installation time, improve cable management, and support scalable AI/HPC deployment models.
Create product specifications, configuration guides, support ordering tool development, bill-of-material templates, application notes, and sales enablement content.
Ensure developed solutions account for pathway congestion, airflow, serviceability, labeling, port mapping, testing requirements, and future expansion.
Go-to-Market & Sales Support
Support sales teams with product positioning, customer presentations, proposal language, solution comparison, and value messaging for AI/HPC cabling opportunities.
Collaborate with client-facing teams to capture customer requirements and convert them into repeatable product and solution offerings.
Develop & support pricing frameworks, quoting guidance, and packaging strategies that support both standard catalog offerings and custom engineered solutions.
Provide technical and commercial support during pursuits, demos, solution reviews, and post-award handoff to execution teams.
Vendor, Sourcing & Lifecycle Management
Work with sourcing and vendor partners to qualify materials, assemblies, lead times, cost structures, manufacturing capabilities, and supply chain risks.
Maintain awareness of evolving AI/HPC infrastructure trends, including higher fiber counts, 400G/800G connectivity, high-density connectors, modular cabling systems, and GPU fabric requirements.
Track product performance, customer feedback, quality issues, demand patterns, and lifecycle changes to improve offerings over time.
Coordinate with operations to ensure solutions are practical to build, kit, label, ship, install, test, and support at scale.
Key Performance Indicators
Product roadmap execution: Delivers prioritized AI/HPC cabling product roadmap milestones on schedule, including new assemblies, bundled solutions, configuration standards, and supporting documentation.
New product and solution adoption: Tracks revenue, margin, quote volume, win rate, and customer adoption for newly launched cabling assemblies, bundled products, and solution packages.
Sales enablement effectiveness: Provides accurate product specifications, pricing guidance, proposal content, and sales tools that reduce response time and improve consistency across customer pursuits.
Standardization and repeatability: Increases use of standardized configurations, bills of material, labeling conventions, kitting methods, and deployment-ready solution packages across projects.
Operational readiness: Ensures products are practical to source, kit, label, package, ship, install, test, and support with minimal field disruption or rework.
Quality and issue resolution: Monitors product defects, labeling issues, configuration errors, installation concerns, returns, and customer feedback; drives corrective actions and continuous improvement.
Vendor and supply chain performance: Tracks vendor qualification, lead times, cost competitiveness, availability, and sourcing risk for custom and standard cabling assemblies.
Margin and commercial performance: Supports pricing discipline, cost visibility, and margin targets for catalog offerings, custom assemblies, bundled solutions, and project-specific product packages.
Customer and stakeholder satisfaction: Maintains strong alignment with sales, design, operations, sourcing, project delivery, vendors, and customers through responsive communication and clear ownership of product-related decisions.
Market and technology awareness: Regularly incorporates emerging AI/HPC infrastructure trends, connectivity standards, density requirements, and customer requirements into the product roadmap and solution strategy.
Required Qualifications
5-8 years
of experience in product management, solution development, technical sales, infrastructure operations, or related roles within data center, telecom, structured cabling, or technology infrastructure environments.
Strong understanding of fiber and copper cabling systems, including patch cords, trunks, bundled jumpers, MPO/MTP assemblies, AOC/DAC solutions, labeling, testing, and field deployment considerations.
Experience converting technical and customer requirements into product specifications, standard configurations, bills of material, and commercial offerings.
Ability to work cross-functionally with sales, engineering, sourcing, operations, vendors, and executive stakeholders.
Strong business acumen with the ability to support pricing, margin analysis, product positioning, competitive comparison, and go-to-market planning.
Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and related product documentation tools.
Self-motivated, organized, and comfortable operating in a fast-paced environment with evolving customer and market requirements.
Preferred Qualifications
Experience with AI data center, GPU cluster, HPC, hyperscale, or high-density structured cabling deployments.
Familiarity with data center networking architectures, including leaf-spine designs, rack-to-rack connectivity, high-speed optical links, and low-latency infrastructure requirements.
Experience developing bundled, pre-terminated, modular, or kitted cabling solutions to improve deployment speed and reduce field installation risk.
Knowledge of industry standards and best practices such as BICSI, TIA, NEC, OSHA, and data center installation guidelines.
Experience working with manufacturers, distributors, OEM/ODM partners, or supply chain teams to source and qualify custom cabling assemblies.
Experience with Procore, CRM tools, ERP platforms, or product/catalog management systems.
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 3
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Tokyo, Japan
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоIndianapolis, United States; Ohio City, United States; Chicago, United States
ОфисAlmaty, Kazakhstan; Competitive base in USD, equity, relocation support, and ownership of product experiences that directly shape how people create with AI
IND - Mumbai; Flexible to work 6:30 AM to 3:30 PM IST, Monday through Friday, ensuring seamless support coverage across multiple time zones and maintaining service availability during designated support hours
San Francisco, CA | New York City, NY | Washington, DC
San Francisco, CA | New York City, NY
San Francisco; London; Seattle; New York City; Toronto
San Francisco; London; Seattle; New York City; Toronto
San Francisco, CA | New York City, NY
УдалённоRemote - US
УдалённоseniorRemote US
УдалённоRemote, United States; We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success
Salt Lake City, Utah, United States
Phoenix, Arizona
УдалённоRemote, USA; Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone