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Location: Ikoyi, Nigeria Company Overview Renmoney is committed to improving financial inclusion for underbanked individuals and small business owners in Nigeria by providing accessible financial solutions such as loans, savings, and fixed deposit accounts. Our innovative approach and customer-centric values drive us to create meaningful connections with our clients. Position Overview As a Collections Agent at Renmoney, you will play a crucial role in contacting customers to follow up on outstanding payments, negotiate repayment plans, and ensure a positive customer experience while effectively managing collections. Your ability to communicate clearly and empathetically will help facilitate timely payments and strengthen customer relationships. Key Responsibilities Contact customers via phone, email, or in-person to follow up on overdue accounts and negotiate repayment arrangements. Educate customers about their account status and available payment options, ensuring transparency and understanding. Maintain accurate records of customer interactions, payment agreements, and follow-up actions within the company's systems. Offer excellent customer service while dealing with sensitive financial matters and managing customer objections. Collaborate with the Collections team to strategize ways to improve recovery rates and reduce delinquency. Report on progress regularly to management and escalate critical concerns for resolution. Maintain compliance with applicable laws and regulations surrounding collections practices. Requirements Qualifications and Skills Minimum of 1 year of experience in collections, customer service, or a related field. Strong problem-solving skills and the ability to handle objections professionally. Excellent verbal and written communication skills. Proficiency in using MS Office Suite and CRM systems. Ability to work independently and as part of a team in a fast-paced environment. Detail-oriented with strong organizational skills. Bachelor’s degree in Finance, Business Administration, or a related field is a plus. Benefits You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.

Location: Ahmedabad, India; Delhi, India; Bangalore, India Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Program Manager to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. We are seeking a Senior Program Manager to lead the implementation of an Identity Governance and Administration (IGA) Program within the Global IT Security (GIS) function of our client’s organization. This is a hands-on, strategic role that requires strong program governance, organizational navigation, and agile transformation experience. You will be responsible for developing and executing a multi-year roadmap for the IGA initiative, transitioning the program from a traditional waterfall model to a more agile, iterative approach using JIRA and real-time reporting tools. You will also manage key stakeholder relationships, report to leadership, and direct supporting project managers. Key Responsibilities: Lead the overall planning and execution of the IGA Program within Global IT Security. Develop and maintain a comprehensive multi-year program roadmap. Set up the appropriate program governance structures, tools, and reporting frameworks. Drive agile transformation within the IGA program, including setting up burn-down charts and leveraging JIRA for sprint management and reporting. Act as a strategic liaison between cross-functional leadership teams including HR, IT infrastructure, and GIS. Oversee and mentor junior project managers supporting the program. Escalate issues and risks promptly and proactively mitigate challenges. Prepare and deliver high-quality leadership decks and weekly status reports for executive stakeholders. Collaborate closely with the Director of GIS IAM to resolve issues, assess program impacts, and update IGA Steering Committee (SteerCo). Partner with GBS IT PMO leadership (VP level) to align on program structure and provide updates to executive forums, including MC and MDM. Proven experience as a Senior Program Manager, preferably in large, global organizations. Ability to communicate effectively with senior leadership and navigate complex organizational structures. Experience establishing program governance frameworks and reporting mechanisms in large IT initiatives. Strong background in agile methodologies and hands-on experience with JIRA and agile metrics (e.g., burn-down charts). Excellent stakeholder engagement, reporting, and presentation skills. Ability to manage multiple workstreams and lead supporting PMs. Experience in cybersecurity and/or identity governance (IGA) is a strong plus, but not mandatory. Soft Skills: Strategic mindset with a hands-on approach Clear communicator and proactive problem solver Strong organizational awareness and political acumen

Location: Munich, Germany Our Client Our client provides a SaaS solutions to optimize administrative and HR processes. They have more than 10,000 clients and 1’400’000 users all around the world (130 countries). They design software solutions that provide simple answers to specific needs: time & activity management, HR management, employee engagement, expense reports. Our goal is to increase productivity while providing our clients with a simple, efficient and user-friendly experience. Given their strong growth (40% per year on average) and their ambitions, they need to strengthen their workforce, which currently stands at 1000+ people in France (Paris, Marseille, Nantes), Spain (Barcelona), Switzerland (Geneva) and Germany (Munich). Job Description In order to continue their expansion in this market, they are looking for an HRIS Customer Success Consultant to join our team in Germany. Purpose of the job : Onboarding and implementing new customers in Germany. Satisfy customers by following up on their needs over time and responding to new functional requirements, which will lead to future opportunities. "Localize" by contributing to the continuous improvement of the firm's consulting activity in Germany. Details of the tasks : Customer onboarding (project management and implementation) Satisfy a wide variety of customers in often complex and high-stakes deployments. (SME as well as Large Accounts). Gain the trust of local companies in Germany as well as key accounts and their subsidiaries abroad. Ensure that the deployment is completed on time and on budget as stipulated in the contract. Gather the customer's initial needs and suggest an appropriate response. Adapt our software to the customer’s local context in Germany. Train the administrators to use our software in total autonomy. Ensure the Go-live and the follow-up during the first weeks of use. Demonstrate flexibility and agility throughout the implementation in the event of unforeseen circumstances (unavailability of the client, request for a delay in the launch etc.) Follow-up of Key Accounts (support, account management) Keep a close eye on the satisfaction of your most important customers. Support these customers in case of level 2 issues. Carry out post-implementation check-ups. Identify and generate new cross sell or upsell opportunities to grow their reach to your German customers (lead generation). Be proactive in presenting new products that may address a customer's past issues. Contribution to the localization and continuous improvement of the CS activity in the firm : Participate in numerous cross-functional side projects. Adapt our offer and strengthen the market-fit of our solutions for the German market. Work in a team with different Business Units (Sales, Marketing, Product, etc.) Contribute to the continuous improvement of the business in Germany by going beyond your main tasks. Follow and participate in some projects from the pre-sales phase, supporting the sales team. Demonstrate autonomy and initiative in our agile mode of operation. Preferred Experience ❏ You have a background in HR (degree in HR / first work experience in HR). ❏ You have a Tech / SaaS affinity. ❏ A willingness to be a key player in this adventure, contributing to the German market's growth. ❏ Looking for a dynamic work environment with varied missions requiring versatility and organization. ❏ Comfortable and eager to work with both local businesses and key accounts (C-Level). ❏ Native German speaker and proficient in English. ❏ Clear and structured oral and written communication. ❏ Taste for human contact and pedagogy. ❏ An aptitude for solving practical and sometimes technical problems. ❏ A sense of service and a taste for things well done. ❏ Familiarity with web technologies and their implementation is a plus; if not, we will provide training. Selection process (in German and English) Step 1: Screening interview with HR (30') Step 2: Interview with the German Country Manager (60') Stage 3: Interview with an HRIS Consultant Team Leader (60') Step 4: Our “Final Talk” (45') At our client, you will find The stimulating environment of a fast-growing French Tech scale-up company with an international outlook, where the end user is at the heart of the design of the software. Stimulating development projects in the context of a new market launch. A strong corporate culture based on collaboration and empowerment (employee shareholding, transparency of salaries, decisions and results, culture of debate, collective rather than individual variable, etc.). Passionate teams that take issues seriously but without taking themselves too seriously. Come and join our company, which is on a human scale and whose highly participative operation leaves plenty of room for initiative, innovation and non-conformism. Our offers are open to employees who are recognised as disabled workers.

Location: Baghdad, Iraq Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. The Business Development Associate is responsible for bringing the best restaurant and store partners to Toters. Responsibilities: Acquisition of top restaurant and local store partners to our platform Seek out the appropriate contact persons to engage with Generate leads and call prospective partners Meet with partners face to face or over the phone Understand the needs of our partners  and be able to respond effectively with a plan of how to meet them Have a good understanding of the businesses' products or services and be able to advise others about them Train new members of your team on the process of work On-boarding to the Toters platform Managing existing accounts Requirements: BA/BS degree in Business Administration, Sales, or a related field. Experience in business development, sales, or a related role, preferably within e-commerce or delivery services. Strong problem-solving and analytical skills, with experience using data analysis tools. Strong listening, negotiation, and presentation skills; training in sales or negotiation is a bonus but not required. Effective verbal and written communication abilities. Goal-oriented, with a focus on achieving business development objectives. Adaptable to changing circumstances and a fast-paced environment. Knowledge of the local market and trends is an advantage.

Location: Najaf, Iraq Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. The Order Management Agent position in Najaf is an exciting one. The selected candidate will join the Operations Team to help Toters scale up operations and grow our customer base. We are looking for a multi-skilled candidate who is customer-service-oriented and possesses excellent communication and organizational skills. The selected individual will help Toters expand and manage the day-to-day operations while delivering an excellent customer experience. Responsibilities: Answer all inbound calls from customers and stores. Place orders over the phone from non-partner restaurants. Monitor order queue and any issues with orders and deliver necessary compensation to customers. Handle daily customer care emails, support messages, and calls. Meet the KPI targets for order fulfillment and service quality. Follow up on assigned orders with phone calls to Restaurants, Clients, and Drivers to ensure orders are received and being processed without any issues and addresses are accurate. Escalate any issues with orders, especially live orders that require administrator intervention, and use administrator capabilities in the system to re-assign orders to other Drivers if necessary. Handle and report daily issues with Drivers, including attendance, discipline, compensation. Channel market feedback to technology team to improve the Customer and Driver Apps. Requirements: B.S. or M.S. in Communications, Public Relations, or related field, or equivalent work experience. A responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with stores through phone calls and email. Fast learner, dynamic, and able to work well under pressure. Constant internet connectivity, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak. Flexible and willing to work weekends and evening shifts. Also, note that you may be expected to work longer hours during the training period. Excellent communication skills in English and Arabic. Strong organization and management skills. Tech-savvy. Able to learn and use web tools.

Location: Riyadh, Saudi Arabia About Müller's Solutions: Müller's Solutions is a leading SAP consulting company dedicated to empowering organizations with innovative supply chain management solutions. We specialize in optimizing supply chain processes through the effective implementation of SAP technologies, ensuring our clients achieve operational excellence and increased efficiency. Job Overview: We are looking for a qualified SAP Supply Chain Lead who will oversee the implementation and management of the SAP Supply Chain Management (SCM) domain. This encompasses all products within the SAP ecosystem, as well as all interfaces to non-SAP applications and mobile solutions. The individual will hold full responsibility for directing the SCM team and ensuring the successful delivery of related project objectives. Requirements Requirements: RESPONSIBILITIES Collaborate with the Delivery Leadership Team to oversee and regulate the development and delivery of functionalities related to Supply Chain Management (SCM) Formulate application strategies and provide direction for all SAP services within the SCM domain Manage relationships and ensure alignment of activities with other functional and technical teams Ensure prompt investigation and resolution of incidents and issues occurring in SAP systems and services Offer necessary support, input, guidance, and recommendations regarding Technical Designs produced by other SAP domain teams Ensure compliance with established standards for procedures, quality assurance, templates, and documentation  Preserve the integrity, manageability, and architectural standards of the SAP systems in accordance with agreed protocols  Lead and oversee the daily activities of SCM team members while monitoring their performance  Act as a technical lead in the design, development, testing, and implementation of technological solutions (significant support may be required outside standard working hours)  Establish a performance baseline for SCM-related processes; Monitor system performance and optimize it for peak efficiency within the SCM domain  Review and provide input for common deliverables (e.g., user acceptance test plans)  Collaborate with the authorization team to develop and implement an appropriate security model within the SCM domain  Drive the resolution of issues associated with the implementation and testing of SAP upgrades and service pack enhancements concerning SCM  Engage actively in the hiring and selection process for the project team  Responsible for conducting post-implementation reviews and monitoring business applications within the SCM.  Participate in the Change Request process to document and rationalize the need for changes.  Develop and sustain effective and productive relationships with customers and other team members  Undertake additional activities as required to achieve the objectives of the role JOB REQUIREMENTS: 2 of 2 EDUCATION: A bachelor's or master's degree in Computer Science, Management Information Systems, or a related field from a recognized national or international educational institution. Proficiency in both Arabic and English. A current SAP certification. RELEVANT EXPERIENCE: Over 10 years of professional experience working on SAP projects within the Supply Chain Management (SCM) domain. At least 5 years of experience managing SAP landscapes within medium-sized or large organizations. Demonstrated strong management skills vital for effective strategic planning, directing, reporting, and executing the administrative duties associated with this position. A thorough understanding of the system development lifecycle and its associated implications. • Proficient understanding of IT best practices, including ITIL frameworks pertinent to Incident, Problem, and Request processes. • In-depth knowledge of various SAP functional areas, especially from an integration perspective (FICO, HR, BI, etc.). • Experience in the SAP Defence sector will be considered advantageous. • Acquainted with various SAP security models and products (SSO, IDM) from a Supply Chain Management (SCM) viewpoint. • Proven experience in gathering and documenting system requirements, as well as articulating functional designs for business application solutions and identifying implementation challenges from a functional perspective. • Strong understanding of the complexities associated with enterprise-wide system implementation. • Familiarity with standardized support development frameworks and methodologies. • Expert proficiency in SAP implementation methodologies, including Activate. SKILLS REQUIREMENTS: • Capacity to lead cross-functional projects and initiatives. • Strong organizational, time management, and stress management skills, with a commitment to meeting deadlines. • Exceptional multi-tasking capabilities. • We seek an individual who can excel under pressure and make well-considered decisions! You'll need to be comfortable working independently, with just a little supervision. It's great if you have some experience with support and management resources. Your skills in resolving issues both between teams and within them are a big plus! Effective written and verbal communication is essential. We'd love for you to share your knowledge by training business users. Your understanding of technology and its role as an enabler will be valuable. A track record of collaborating successfully in a diverse team is important. Most importantly, we're seeking someone with a positive attitude and a commitment to delivering results! Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Riyadh, Saudi Arabia About Müller's Solutions: Müller's Solutions is a premier provider of SAP consulting services, with a commitment to delivering exceptional results through innovative and tailored solutions. We partner with organizations to transform their SAP landscape and enhance operational efficiency, ensuring the successful implementation of strategic initiatives. Job Overview: We are seeking a seasoned SAP Technical Lead with expertise in NetWeaver and Basis. The SAP Technical Lead will oversee the administration and operation of SAP-centric solution management. Key responsibilities include delivering technical guidance and ensuring that the NetWeaver team complies with established technical standards. Collaborate with Functional and Technical Designers to guarantee consistent and high-quality technical solutions that align with the agreed designs. This role also plays a crucial part in enhancing the team’s technical knowledge and delivery capabilities. The position encompasses all facets of SAP NetWeaver administration, such as system installations and upgrades, troubleshooting and resolution, database management, client copies, system refreshes, SAP instance configuration, and performance optimization for a complex system landscape. Furthermore, the SAP Technical Manager will engage in the transition process to facilitate a seamless shift from implementation to production operations. Requirements • Offer technical analysis and oversight proficiency in the management of SAP Netweaver and SAP development teams, thereby directly shaping business solutions. • Collaborate effectively with the Implementation Delivery Leadership Team to aid in the development and execution of services within the SAP domain. • Develop comprehensive documentation for SAP system administration, development processes, and operational guidelines. • Ensure compliance with established standards during the execution of procedures, quality assurance measures, templates, and documentation. • Oversee existing operational guidelines to guarantee consistency and completeness. • Take appropriate actions to investigate and resolve incidents and issues arising within SAP systems and services. • Uphold the integrity, manageability, and architectural fidelity of SAP systems. • Act as a technical lead in the design, development, testing, and implementation of technology solutions (please note that significant support may be necessary beyond regular working hours). • Establish a performance baseline, monitor system performance, and optimize for maximum efficiency. • Develop SAP technical components and maintain fluency in various SAP technologies. • Engage with the Netweaver team to establish a suitable security model for any new enhancements or modifications, leveraging expertise in the current SAP security model. • Lead the resolution of matters associated with the implementation and testing of SAP SPS upgrades and service pack enhancements. • Participate in the Change Request process to document and validate the necessity for changes. • Implement and evaluate backup and recovery strategies, high availability solutions, as well as configurations for network, database, and operating systems. • Foster and maintain effective, productive relationships with clients and team members. • Undertake additional responsibilities as required to meet the objectives of the role. EDUCATION:  A graduate or post-graduate degree in Computer Science, Management Information Systems, or an equivalent field from a recognized national or international educational institution.  Proficient communication skills in both Arabic and English languages. RELEVANT EXPERIENCE: Over 10 years of professional experience in SAP projects. At least 5 years of experience in managing SAP landscapes within midsize or large organizations. Proficient in SAP Basis/NetWeaver administration for both ABAP and JAVA stacks. Familiarity with multiple operating system environments, including Linux, Unix, and Windows. Experience in implementing S/4 HANA. Skilled in the installation and configuration of various SAP products. Competence in hardware capacity planning. Knowledgeable in various backup and recovery tools utilized with SAP products. Experienced in high availability solutions. Proficient in the SAP Correction Transport System and SAP Security management. Understanding of different SAP security models and products, such as SSO and IDM. Familiarity with change management processes. Insight into internal support and escalation processes. Knowledge of SAP support processes (OSS) along with escalation workflows. Experience in enterprise-wide system implementations. Experience with SAP defense-related products is an advantage. SKILLS REQUIREMENTS: Proven project leadership within and between teams. Strong organizational, time, and stress management skills; meets deadlines consistently. Effective multi-tasking abilities. Availability for off-hours work and on-call responsibilities. Decisive under pressure. Independent work capability with minimal supervision. Skilled in facilitating issue resolution across teams. Excellent written and verbal communication. Self-motivated with strong problem-solving and interpersonal skills.

Location: Riyadh, Saudi Arabia In the role of Infrastructure Lead at Müller's Solutions, the Infrastructure Support Lead Analyst will be responsible for the design, maintenance, support, and scalability of the SAP infrastructure. This position involves guiding, coaching, and facilitating a team of specialists while contributing to the infrastructure support services. The individual will be part of a team of infrastructure engineers who possess outstanding technical expertise across various domain competencies. Key Responsibilities: • Provide daily leadership to the Infrastructure Services team. • Design, construct, and maintain the server and network infrastructure. • Offer operational support for the SAP architectures. • Collaborate with engineers and developers to establish provisioning, configuration, protocol support, and security for the infrastructure. • Ensure infrastructure stability as new products and services are launched. • Develop, mentor, and train staff; continuously seek to enhance processes and procedures with the objective of delivering exceptional service to customers. • Create, document, implement, and sustain processes and procedures for daily operations and the integration of new services. • Foster a robust culture dedicated to service quality through the effective execution of repeatable, well-structured processes. • Monitor the status of alerts, tickets, and processes to guarantee timely completion of tasks. • Communicate changes in policy and procedures. • Provide recommendations for modifications and improvements, and convey these to senior management. • Achieve and maintain service levels as established by management. • Offer technological guidance to ensure that project services are highly available, efficient, and operate with acceptable performance levels. • Address business requirements through technology by assessing various technological options and vendor products. • Report trends in incident/problem management identified through analysis of historical outages, utilizing these trends to pinpoint and implement changes that may prevent future issues. • Collaborate with service providers to identify processes/tools that enhance the end-user experience of the service. • Manage significant outages through standard ITIL processes until resolution. • Promote knowledge sharing through presentations and similar activities among team members. • Possess a broad understanding of infrastructure technologies coupled with subject matter expertise (SME) in several technologies within an infrastructure environment, including operating systems, storage, virtualization, networks, heterogeneous computing devices, and information security. • Exhibit proficiency as a systems administrator for specific technologies and provide escalated support. • Analyze, deconstruct, and re-engineer existing solutions with a focus on enhancing efficiency and improving performance. Requirements EDUCATION: Bachelor's Degree in Computer Science, Information Management, or a related technical/IT field. Certification in CCNP or CCNA. ITIL V3 Certification is advantageous. Proficiency in both Arabic and English languages. RELEVANT EXPERIENCE: 5 to 7 years of demonstrable technical experience in managing large infrastructure setups. A minimum of 3 years of professional experience in infrastructure and technical operations. SKILLS REQUIREMENTS: Comprehensive understanding of LAN/WAN protocols and architectures. Capable of communicating effectively at all organizational levels. Ability to maintain clear reasoning during high-severity, high-impact outages. Strong collaborator, working well with others to resolve issues and incorporating diverse insights. Robust analytical skills. Preferred Qualifications: Master's degree in a related field. Relevant certifications (e.g., ITIL, CISSP, CCNA) are highly beneficial. Experience in cybersecurity practices aimed at protecting infrastructure from unauthorized access and vulnerabilities. Familiarity with DevOps practices and tools to enhance collaboration between development and operations teams. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Riyadh, Saudi Arabia Müller's Solutions is in search of a qualified Project Manager with a focus on SAP Applications. The Project Manager for SAP Applications will collaborate with the Program Management team to define, prioritize, plan, and execute program activities pertaining to the implementation of various applications. This role entails overseeing the program schedule and providing comprehensive analyses to the Program Management team regarding progress, challenges, risks, and quality. Additionally, the individual in this position will be responsible for managing and executing the communication plan for relevant activities, attending meetings, and liaising and coordinating with diverse teams. This role also includes the oversight of support provided by partner vendors. Key Responsibilities: Assist the Program Management team in undertaking activities related to implementation.  Facilitate collaboration among diverse work streams and communicate with project stakeholders to gather and share project information.  Produce a variety of status reports on a weekly and monthly basis.  Work in conjunction with the Delivery Team to support the development and deployment of SAP application components.  Offer strategic direction and guidance for all implementations of SAP applications.  Manage relationships with clients as well as functional and technical teams.  Provide insights, guidance, and recommendations regarding the Technical Designs produced by team members.  Ensure adherence to established procedures, quality assurance standards, templates, and documentation protocols.  Uphold the integrity, manageability, and architectural components of the systems.  Provide direction throughout the design, development, testing, and implementation stages of technology solutions (significant support may be required beyond regular working hours).  Identify and mitigate risks while addressing issues that affect project scope, schedule, and quality.  Assess and track progress to ensure that application releases are delivered punctually and within the specified scope.  Supervise post-implementation evaluations and ongoing monitoring of business applications.  Lead and establish Release and Change checkpoints throughout the project deployment lifecycle.  Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go assessments.  Engage in the Change Request process to document and validate the rationale for changes.  Develop and nurture effective and constructive relationships with clients and team members.  Perform additional duties as required to fulfill the objectives of the role.  Collaborate with various domain teams, including functional and technical teams. Requirements EDUCATION: • A Graduate or Postgraduate Degree in Computer Science, Management Information Systems, or a related field from a recognized national or international educational institution. • PMP certification (or an equivalent certification) is preferred. RELEVANT EXPERIENCE: • A minimum of 10 years of experience in SAP implementation projects. • At least 5 years of experience in managing SAP implementation projects in the capacity of Project Manager. • Proven project management experience, having successfully completed at least 2 full projects (from Project Planning to Post-Go Live support). • Demonstrated strong management skills to effectively handle strategic planning, direction, reporting, and administrative responsibilities associated with this role. • Solid knowledge and comprehension of the system development lifecycle and its ramifications. • Experience in the SAP Defense sector is considered an advantage. • Advanced knowledge of SAP implementation methodologies is essential. • Experience in gathering and documenting system requirements, as well as in documenting functional designs for business application solutions and related implementation challenges from a functional perspective. • Familiarity with enterprise-wide system implementation is required.. Familiarity with established support development frameworks and methodologies SKILLS REQUIREMENTS: Proficiency in Arabic Exceptional writing and presentation capabilities Strong leadership and analytical competencies Advanced networking skills Demonstrated ability to be independent and proactive Capacity to collaborate effectively within a large, dynamic multilingual team Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Yerevan, Armenia Description The Contract Manager is responsible for managing the end-to-end contract lifecycle and coordinating contract-related processes across multiple stakeholders. The role combines contract management and project management responsibilities, ensuring that all contract workflows are executed efficiently, in a timely manner, and in compliance with company standards. R esponsibilities Manage the full contract lifecycle, from request intake through review, coordination, and final approval Act as a project manager for contract-related processes, ensuring effective planning, tracking, and timely execution of tasks Monitor daily contract workflows and ensure adherence to defined timelines and service levels Coordinate and align cross-functional stakeholders, including Legal, Sales, Finance, Compliance, and other relevant teams Initiate, manage, and track Jira tasks, ensuring timely follow-ups and completion Review and manage various contract types Identify potential risks and ensure proper stakeholder alignment prior to final approval Organize and facilitate cross-functional discussions or committee reviews when required Ensure all required information, documentation, and approvals are complete before submitting contracts for signature. Handle other relevant activities assigned by the Team Lead Requirements University degree in Business Administration, Management, Law or a related field 2+ year experience in contract management, legal operations, paralegal or similar roles Strong project management and stakeholder coordination skills Understanding of commercial and financial contract terms Ability to manage multiple workflows and stakeholders High attention to detail and risk awareness Experience with Jira, SharePoint, or similar tools Strong communication skills in English

Location: Yerevan, Armenia Description We are looking for a skilled and motivated Partners Customer Retention Specialist to join our CRM team. In this role, you will be responsible for managing customer retention campaigns via our CRM Tool on behalf of our B2B partners. You will support partners in increasing player engagement, loyalty, and lifetime value through targeted campaigns, segmentation, and gamification strategies. Responsibilities Plan, execute, and optimize customer retention campaigns using the CRM Tool across multiple channels (email, SMS, push notifications, in-app messages) Analyze player data and campaign performance to identify behavioral trends and recommend tailored strategies for partner growth Set up and monitor retention flows and automation journeys aligned with each partner’s objectives Create and manage gamification mechanics (e.g., tournaments, missions, loyalty programs) to increase player engagement Collaborate with Account Managers and Product teams to understand partner needs and translate them into effective CRM initiatives Provide CRM Tool training and ongoing support to partners, ensuring they understand key features and best practices Segment customer databases for highly personalized targeting based on player behavior and value Ensure compliance with responsible gaming practices and regulatory guidelines in all retention efforts Identify and resolve any CRM campaign or platform issues in a timely manner Requirements Bachelor’s degree in Marketing, Business Administration, or a related field At least 1 year of experience in CRM, retention marketing, or a similar role Strong understanding of customer lifecycle and retention strategies Experience working with CRM platforms/tools and analyzing campaign data Excellent communication skills, both verbal and written Fluency in Armenian and English is mandatory Analytical mindset with attention to detail and a proactive approach to problem-solving Ability to manage multiple projects simultaneously and work in a fast-paced environment Experience in the iGaming or online entertainment industry Hands-on experience with CRM Tool or similar retention/automation platforms Understanding of casino player behavior and gamification mechanics

Location: Remote, EMEA Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: - Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. - Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. - Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues). - Identify where internal tooling might be developed or obtained to improve support efficiency. - Reproduce issues, create test cases and improve test coverage, if you have experience with testing. You are: - Experienced in customer support, with 3+ years of experience providing developer support to technical customers. - Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus. - Excellent communication skills and fluency in English. - Skilled in using Linux/Unix operating systems and the command line. - Experienced working with GitHub Issues and Discussions. - Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js. - Having a degree in Computer Science is a plus too. TIMEZONES & LOGISTICS - It’s a full-time position with a required location in European time zones (we don’t believe in sustainability of overnight shifts). - This position covers Monday → Friday WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Dusseldorf Metropolitan Region, Germany Our partner, a globally successful company group, is looking for a Project Manager - Transfer Pricing (m/f/d) . This is a full-time permanent position onsite in Dusseldorf metropolitan area, Germany (partial work from home is possible). About the Company Join a renowned market leader in their sector, celebrated for pioneering innovations and setting exceptional standards. Their vibrant work environment fosters professional growth, inclusivity, and values individual contributions. Key Responsibilities Contribute to the design and implementation of international IT service billing processes. Act as a business expert, taking ownership of your concepts. Manage projects and collaborate on various IT service billing initiatives. Develop and coordinate technical requirements with departments such as Controlling, Accounting, and Tax. Prepare presentations and decision-making documents for IT service billing concept and technical development. Define system requirements for IT service billing and oversee the management of internal IT service providers. Qualifications A degree in Business Administration, Business Informatics, or a related field. Experience in gathering, coordinating, and defining technical requirements. Knowledge of software implementation requirements. Professional experience in financial controlling or accounting, ideally with an IT focus. Strong communication skills, with the ability to present logical connections clearly and effectively. Positive mindset, initiative, and enthusiasm for teamwork. Fluency in German and English. Preferred Skills Experience in IT strategy or management consulting. Proficiency in MS Office. Knowledge of Apptio (optional). If you are interested in joining the team as a Project Manager - Transfer Pricing , do not hesitate to apply for the job and send us your CV.

Location: Munich, Germany Our partner is looking for a Junior DevOps/SysAdmin (m/f/d) to join their team. This is a full-time permanent, hybrid position in Munich, Germany. Your responsibilities: Support the configuration and operation of Linux-based systems and work closely with developers to scale infrastructure in a growing environment. Contribute to the maintenance and automation of server setups using Saltstack and help evolve internal DevOps processes. Implement and improve backup, monitoring, and deployment strategies across the rental car business unit. Develop scripts and automation tools to streamline system configurations and continuous integration workflows. Required qualifications: Initial hands-on experience in system administration with Debian Linux and familiarity with rollout tools like Saltstack, Ansible, Puppet, or Chef. Working knowledge of shell scripting, Nginx, PHP-FPM, and MySQL (including replication and backup strategies); basic understanding of network infrastructure. Interested in technologies like Elasticsearch, Redis, and containerized deployment using Docker. German (C1); English (B2). If you are interested in joining the team as a Junior DevOps/SysAdmin (m/f/d) , do not hesitate to apply for the job and send us your CV.

Location: Dusseldorf Metropolitan Region, Germany Our partner, a globally successful company group, is looking for a IT Strategy Controller (m/f/d) . This is a full-time permanent position onsite in Dusseldorf metropolitan area, Germany (partial work from home is possible). About the Company Join a renowned market leader in their sector, celebrated for pioneering innovations and setting exceptional standards. Their vibrant work environment fosters professional growth, inclusivity, and values individual contributions. Key Responsibilities Lead and manage various projects, particularly in the development of IT financial management systems. Design and implement solutions to enhance and streamline existing financial processes. Prepare detailed analyses and decision-making materials for senior management. Coordinate and collaborate effectively with both international and national departments. Contribute to and drive forward strategic initiatives within the department. Qualifications A degree in Business Administration, Business Informatics, or a related field. Extensive professional experience in controlling, with a strong focus on IT. Strong analytical and conceptual thinking skills. Fluency in Excel. Excellent communication skills across all organizational levels. Fluency in German and English is essential. Preferred Skills Experience in managing or participating in projects. Initiative and enthusiasm for working in an international environment. Strong affinity for IT and familiarity with agile methodologies is a plus. Benefits Remote work opportunities within Germany, including equipment and flexible work hours. Latest technologies. Attractive salary package, including holiday and Christmas bonuses. Future-proof training and development. Structured onboarding process and a buddy system. Health initiatives. If you are interested in joining the team as a IT Strategy Controller , do not hesitate to apply for the job and send us your CV.

Location: Aachen, Germany; Alkmaar, Netherlands; Almaty, Kazakhstan; Athens, Greece; Augsburg, Germany; Austin, United States; Baden-Baden, Germany; Baku, Azerbaijan; Barcelona, Spain; Belgrade, Serbia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Bishkek, Kyrgyzstan; Bramsche, Germany; Bratislava, Slovakia; Bryanston, South Africa; Bucuresti, Romania; Budapest, Hungary; Buenos Aires, Argentina; Cairo, Egypt; Cape Town, South Africa; Chemnitz, Germany; Santiago, Chile; Beijing, China; Chișinău, Moldova, Republic of; Colombo, Sri Lanka; Darmstadt, Germany; Delhi, India; Djibouti; Dresden, Germany; Düsseldorf, Germany; Erevan, Armenia; Essen, Germany; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Guatemala; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Ho Chi Minh, Vietnam; Bangalore, India; Jakarta, Indonesia; Tokyo, Japan; Jerusalem, Israel; Johannesburg, South Africa; Karlsruhe, Germany; Kiel, Germany; Koln, Germany; Krakow, Poland; Kyiv, Ukraine; Lagos, Nigeria; Lebanon; Leipzig, Germany; Leverkusen, Germany; Lima, Peru; Limassol, Cyprus; Lingen, Germany; Vilnius, Lithuania; Ljubljana, Slovenia; Madrid, Spain; Magdeburg, Germany; Kuala Lumpur, Malaysia; Città Vittoriosa, Malta; Mexico City, Mexico; Minsk, Belarus; Montevideo, Uruguay; Morocco; Moscow, Russia; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; Nicosia, Cyprus; Nuremberg, Germany; Osnabrück, Germany; Paderborn, Germany; Panama; Paphos, Cyprus; Manila, Philippines; Pilsen, Czechia; Podgorica, Montenegro; Poland; Porto, Portugal; Potsdam, Germany; Praha, Czechia; Quedlinburg, Germany; Riga, Latvia; Rimbach, Germany; Rome, Italy Workplace: remote At TechBiz Global, we’re more than just a recruitment and software development company — we’re aGerman based global partner dedicated to your business success. With a diverse, distributed team, we specialize in IT recruitment, outstaffing, outsourcing, software development, and consulting services for more than 100 clients around over 20 countries. We are now looking for a Operations Manager to join our dynamic internal team. If you're passionate about technology, driven by challenges, and ready to contribute to the success of the company, we’d love to hear from you. About the Role We are seeking a detail-oriented and proactive Operations Manager with at least 2 years of experience to oversee and improve daily business operations. The ideal candidate will have strong organizational skills, experience in process optimization, and the ability to work cross-functionally with various teams. While fluency in English is essential, German language skills are considered a valuable asset . Key Responsibilities Oversee daily operations to ensure smooth workflow across departments Analyze processes and implement improvements to enhance efficiency Manage budgets, reports, and internal documentation Coordinate with HR, Finance, and other departments to support company goals Monitor KPIs and operational performance, providing insights and solutions Ensure compliance with company policies and regulatory standards Support the onboarding and training of new employees Assist leadership with strategic planning and execution Minimum 2 years of proven experience in operations, administration, or project coordination Bachelor’s degree in Business Administration, Management, or related field Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Proficient in MS Office and project management tools Ability to multitask and thrive in a fast-paced environment German language skills are a plus (nice to have), but not mandatory. What We Offer Competitive salary package Professional development opportunities Collaborative and growth-focused work environment

Location: Baghdad, Iraq Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary. Responsibilities - Schedule daily meetings with signed leads / existing accounts - Visit stores on a daily basis to provide the necessary support - Share all store credentials with Commercial team - Train merchants on dashboard (Via web / tablet) - Support Account Managers in any further inductions / feature updates - Support merchants whenever there is a bug or malfunction in the system Requirements - Problem solving skills and analytical skills - Solid experience with CRM software and MS Office (particularly MS Excel) - Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail - Excellent listening, negotiation and presentation skills - Strong verbal and written communication skills - Fluent in Arabic and English - BA/BS degree in Business Administration, Sales or relevant field - Extensive, accurate product knowledge - Tech Savvy

Location: Baghdad, Iraq Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. The Order Management Agent position in Baghdad is an exciting one. The selected candidate will join the Operations Team to help Toters scale up operations and grow our customer base. We are looking for a multi-skilled candidate who is customer-service-oriented and possesses excellent communication and organizational skills. The selected individual will help Toters expand and manage the day-to-day operations while delivering an excellent customer experience. Responsibilities: Answer all inbound calls from customers and stores. Place orders over the phone from non-partner restaurants. Monitor order queue and any issues with orders and deliver necessary compensation to customers. Handle daily customer care emails, support messages, and calls. Meet the KPI targets for order fulfillment and service quality. Follow up on assigned orders with phone calls to Restaurants, Clients, and Drivers to ensure orders are received and being processed without any issues and addresses are accurate. Escalate any issues with orders, especially live orders that require administrator intervention, and use administrator capabilities in the system to re-assign orders to other Drivers if necessary. Handle and report daily issues with Drivers, including attendance, discipline, compensation Channel market feedback to technology team to improve the Customer and Driver Apps Requirements: B.S. in Communications , Business Administration , Public Relations, or related field . A responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with stores through phone calls and email. Fast learner, dynamic, and able to work well under pressure. Constant internet connectivity, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak. Flexible and willing to work weekends and evening shifts. Also, note that you may be expected to work longer hours during the training period. Excellent communication skills in English and Arabic. Strong organization and management skills. Tech-savvy. Able to learn and use web tools.