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Location: Lagos, Nigeria The MIS Specialist will be responsible for operational reporting, data analysis, performance monitoring, and management insights across the Contact Centre. This role will ensure that accurate and timely data is available to monitor operational performance, identify trends and gaps, support staffing decisions, and improve overall customer experience and Contact Centre efficiency across Inbound Calls, Live Chat, Email, and social media. Requirements Key Responsibilities Operational Reporting & Data Management Prepare and deliver daily, weekly, monthly, and ad-hoc operational reports. Consolidate, validate, and reconcile data from multiple systems to maintain a single source of truth. Monitor and report on key performance indicators, including FCR, CSAT, NPS, AHT, Service Level, and Productivity. Automate recurring reports and streamline processes to reduce manual reporting activities. Performance & Customer Contact Analysis Analyze contact center performance by channel, team, agent, and issue type to uncover trends and performance gaps. Investigate significant anomalies and performance drops through root cause analysis to assess operational impact. Provide actionable insights and data to Team Leads and Managers to support coaching, performance management, and incentive calculations. Business Intelligence & Management Insights Develop and maintain dashboards that provide executive visibility into performance, workforce efficiency, and service delivery. Translate operational data into strategic management insights, highlighting emerging risks and opportunities for improvement. Prepare management reports and presentations for strategic stakeholder reviews. Support business cases, budgeting, and capacity planning through forward-looking data insights. Stakeholder Collaboration & Continuous Improvement Collaborate cross-functionally with internal teams to obtain and validate operational data. Translate stakeholder requirements into practical analytical and reporting solutions. Support initiatives involving new products, channels, or systems by providing impact assessments and workforce forecasts. Recommend and drive improvements to reporting processes and operational workflows based on data findings. Workforce Management & Planning Forecast contact center demand and determine staffing requirements based on historical trends, seasonality, and customer volumes. Develop and maintain staffing plans, shift schedules, and capacity models across all operational channels. Monitor staffing levels against actual demand to identify capacity gaps, overstaffing, or understaffing, and recommend adjustments. Track key workforce metrics, including occupancy, utilization, shrinkage, absenteeism, attrition, and schedule adherence. Qualifications & Experience 3–5 years' relevant experience in Contact Centre Analytics, Workforce Management, Operations Analytics, or Business Intelligence. Experience working in a high-volume Contact Centre environment, with an understanding of workforce planning and operational performance. Experience supporting multiple customer service channels, such as Voice, Email, Live Chat, and social media. Experience in fintech, banking, telecommunications, e-commerce, or another customer-focused industry is an advantage. Technical Skills & Core Competencies Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Power Query) and proficiency in Power BI or equivalent dashboard tools. Experience using Contact Centre, CRM, telephony, or Workforce Management (WFM) systems. Solid understanding of Contact Centre operations, workforce metrics, KPIs, and forecasting methodologies. Strong analytical, problem-solving, and stakeholder communication skills, with the ability to translate data into actionable business insights.

Location: Buenos Aires, Argentina; São Paulo, Brazil; Bogotá, Colombia New opportunities in Latin America! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We invite an Intermediate Test Engineer with hands-on experience in both manual and automated testing to join our dynamic team. In this role, you’ll work across UI and backend/integration testing, validate new features, and use your understanding of the product to identify issues and help ensure smooth releases of new functionality. 🟩 What's in it for you: Work on a modern, evolving payments platform for a major global fintech client Leverage your experience in both manual and automated testing across UI and backend/integration layers Collaborate with product, engineering, business, and client teams across the U.S., Latin America, and India ✅ Is that you? 3-5 years of hands-on QA experience, with a strong background in both manual and automated testing Hands-on experience with test automation using C#/.NET Solid experience with UI testing, including Playwright or similar UI automation tools Experience with API testing using Postman or similar tools Experience with backend and integration testing Experience testing end-to-end functionality and identifying defects independently Strong understanding of QA fundamentals and best practices Ability to work effectively with limited or incomplete documentation Ability to adapt quickly to changing product requirements and priorities Strong analytical and problem-solving skills Strong communication and cross-functional collaboration skills Proactive and autonomous approach to work Upper-Intermediate English level Desirable: Familiarity with Datadog for reviewing errors, failures, and system logs Knowledge of GCP and Harness Experience working with Jira and Confluence Familiarity with GitHub Copilot or similar AI-powered tools 🧩 Key responsibilities and your contribution In this role, you’ll contribute to delivering reliable, high-quality functionality through manual and automated testing as the product continues to evolve. Execute manual test scenarios for new features, primarily across the UI Perform API and backend/integration testing as needed Build and maintain automated tests using C#/.NET Perform end-to-end testing as requirements and features evolve Analyze product functionality and user flows to identify issues and bugs Review errors, failures, and system logs in Datadog Use product knowledge and QA experience to verify functionality independently with minimal documentation Work with product, engineering, business, and client teams to clarify requirements and resolve issues Participate in bi-weekly release activities and provide support during late-night releases Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Sainte-Anne-de-Bellevue, Canada 📍 Location: Sainte-Anne-de-Bellevue, QC, Canada (West Montreal) 📄 Employment Type: TBD 🏢 Work Arrangement: Remote opportunities for U.S. and Canadian citizens; relocation assistance and bonus available for qualified UK and European candidates relocating to Canada 🚀 Start Date: TBD 💰 Compensation: TBD — based on skills and experience Remote & Relocation Opportunities U.S. and Canadian Citizens: Remote work arrangement available. UK and European Candidates: Relocation assistance and a relocation bonus are available for qualified candidates willing to relocate to Canada. Candidates should be prepared to collaborate with multidisciplinary spacecraft engineering teams, customers, partners, and suppliers. Important Screening Requirements Bachelor’s degree in Electrical Engineering, Aerospace Engineering, or Physics . 10+ years of electrical design engineering experience on LEO, MEO, or GEO spacecraft missions. Experience with spacecraft-level and unit-level electromagnetic compatibility (EMC) requirements and simulations . Experience leading EMC engineers or multidisciplinary engineering task forces. Strong understanding of aerospace systems engineering fundamentals. Hands-on experience supporting systems integration, testing, and troubleshooting. Experience with Confluence and JIRA . Strong analytical, problem-solving, and technical communication skills. Excellent written and verbal communication skills in English. French is an asset but is not required. About the Role We are seeking an experienced Spacecraft EMC Systems Engineer to lead electromagnetic compatibility architecture, analysis, electrical design reviews, and verification activities for spacecraft systems. The role focuses on defining EMC requirements, evaluating electrical and electromagnetic interactions across spacecraft subsystems, overseeing EMC testing, and coordinating with multidisciplinary engineering teams, customers, partners, and suppliers. The successful candidate will provide technical leadership throughout the spacecraft development lifecycle, from early design and requirements definition through integration, verification, and on-orbit anomaly support. What We’re Looking For We’re looking for a technically strong and hands-on EMC engineering professional with extensive spacecraft electrical design experience and the ability to lead complex electromagnetic compatibility activities. The ideal candidate can define EMC architectures, assess conducted and radiated emissions and susceptibility, recommend mitigation strategies, oversee verification testing, and resolve cross-subsystem electromagnetic issues. Strong candidates will combine deep technical expertise in spacecraft EMC with engineering leadership, sound judgment, and the ability to communicate technical risks and solutions to multidisciplinary teams and stakeholders. Key Responsibilities EMC Architecture, Concepts & Requirements Capture, allocate, and maintain traceability of EMC functional, performance, and technical requirements. Define spacecraft EMC architecture, including: Shielding strategies Grounding schemes Antenna placement Mode control Harness segregation and routing constraints Ensure EMC requirements are considered throughout spacecraft design and development. Identify potential electromagnetic compatibility risks early in the design lifecycle. EMC Analysis & Electrical Design Perform spacecraft-level EMC analyses, accounting for payload-specific requirements, including: Radiated and conducted emissions Radiated and conducted susceptibility Antenna coupling Shielding effectiveness Fuse blowing Verify EMC compliance early in the design cycle and recommend mitigation measures. Apply shielding, filtering, grounding schemes, and layout rules to address EMC/EMI concerns. Review DC power distribution architecture, including primary and secondary buses, converters, fusing, and protection, for EMC/EMI considerations. Review conductors, terminations, connectors, and backshells to ensure materials, gauges, and shielding meet EMI control requirements. Cross-Functional Coordination & Program Support Communicate technical status, risk assessments, and trade-study results to senior management, customers, and partners. Support Interface Control Documents (ICDs) with payload and platform teams and suppliers. Serve as the EMC authority during system and subsystem design reviews . Coordinate with RF, Power, Structures, Propulsion, Software, and Ground Segment teams to resolve cross-disciplinary EMC issues early. Support business development and proposal activities during Phase 0 and pre-Phase A. Collaborate with engineering teams and external suppliers to maintain EMC compliance across spacecraft subsystems. Integration, Verification & Testing Develop the EMC Verification Master Plan covering component-level, subsystem-level, and full-spacecraft testing. Define verification activities for: Conducted emissions and susceptibility (CE/CS) Radiated emissions and susceptibility (RE/RS) Oversee test facility setup, instrumentation calibration, test execution, data reduction, and results certification. Author test procedures and define acceptance criteria. Lead CE/CS and RE/RS testing on hardware. Review supplier test results and verify compliance with EMC requirements. Support systems integration, troubleshooting, and resolution of EMC-related issues. Technical Leadership & Mentorship Mentor junior engineers and interns. Provide EMC training sessions and technical guidance. Serve as a technical liaison with customers, partners, and external vendors. Coordinate multidisciplinary engineering activities and help resolve complex technical challenges. Contribute to continuous improvement initiatives, internal knowledge bases, process enhancements, and standards development. Configuration, Documentation & Standards Management Participate in Change Control Boards (CCBs) and ensure impact analyses are conducted for electrical changes. Maintain GDIR and streamline EDTS processes. Ensure analyses, technical artifacts, and documentation are version-controlled within the Product Lifecycle Management (PLM) environment. Support spacecraft design reviews, including: System Requirements Review (SRR) Preliminary Design Review (PDR) Critical Design Review (CDR) Manufacturing Readiness Review / Test Readiness Review (MRR/TRR) Support technology roadmapping and innovation activities. On-Orbit & Operations Support Support root-cause investigations of on-orbit anomalies. Update design baselines and document lessons learned following anomaly investigations. Support development of the Spacecraft Operations and User Handbook (SOOH) . Contribute to related operator training and operational readiness activities. Required Qualifications Bachelor’s degree in Electrical Engineering, Aerospace Engineering, or Physics ; a Master’s degree is preferred. 10+ years of electrical design engineering experience on LEO, MEO, or GEO missions. Proficiency in spacecraft-level and unit-level EMC requirements and simulations. Experience supervising EMC engineers or leading multidisciplinary task forces. Strong understanding of aerospace systems engineering fundamentals. Hands-on experience supporting systems integration, testing, and troubleshooting. Experience with Confluence and JIRA . Ability to work independently with minimal supervision. Strong analytical and problem-solving skills, including the ability to simplify complex problems and solve them through analysis, similarity, or creative approaches. Excellent written and verbal communication skills in English. Preferred Qualifications Master’s degree in a relevant engineering or physics discipline. Knowledge of French. Experience working with multidisciplinary spacecraft engineering teams, customers, partners, and external suppliers. Experience leading spacecraft EMC design reviews, verification activities, and cross-functional technical investigations.

Location: Remote, Australia; Remote, Singapore GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role We are currently hiring a Field CTO to join our Strategic Field Organization at a Principal Solutions Architect level to be based in Australia or Singapore . This role reports into our Global Head, Field CTOs. The Strategic Field Organization is a team of Principal Solutions Architects that supports global strategic prospects and customers. This team collaborates with the regional account teams to work together on large engagements that require a high degree of strategic planning - such as DevSecOps transformation, solution recommendations, and advisory for our customer's senior technical leadership. Field Solutions Architects (SA) are the trusted advisors to GitLab prospects and customers during the presales motion. We demonstrate how the GitLab platform and GitLab Professional Services address common and unique business requirements. Our Solution Architect team adds value to GitLab's customers by providing subject matter expertise and industry experience throughout the sales process and collaborating internally with the product. Our Field SA's also engage proactively with existing GitLab customers to provide thought-leadership, engage in innovative solutions, collaborate around evangelism activities around unique customer requirements (i.e. meetups and presentations) and continuously seek market feedback to improve the GitLab platform. What you'll do Create and maintain relationships with customer executives that contribute to large Net ARR deals and customer success Provide executive-level, thought leadership on strategic opportunities (i.e., new logo and growth) Curate and manage field feedback, while collaborating with the product team on roadmap and issue prioritization Scale and grow regional-level expertise within the field (SAE/AE,SA,CSM) through contributions to enablement and content Act as a prospect / customer advocate on DevSecOps transformation initiatives Build and maintain select subject matter expertise related to GitLab targeted technology sectors through industry monitoring and participation in external working groups, committees and development projects Keep up to date on GitLab-relevant emerging methodologies and technologies and leverage that knowledge to drive solution strategy and influence product strategy What you'll bring Significant experience as a CTO/ Principal Solution Architect with architecture of enterprise software development workflow Experience delivering information/Cyber Security and compliance related solutions and assessments Experience with software development tools, practices, and methodologies Strong verbal and written skills with a strong ability to articulate and communicate strategies to all levels in an organization (i.e., executive to staff engineer) Ability and willingness to learn and use GitLab as an integral part of the role Ability to travel and comply with the company’s travel policy How GitLab will support you Be nefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: United States & Canada Workplace: Remote About WorkOS 🚀 WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. ABOUT THE ROLE 💭 We're looking for a frontend-leaning Product Engineer with strong product sense, judgment, and taste to help shape and build Passport https://workos.com/passport. With Passport, accessing your work apps is as simple as unlocking your device, instead of battling one sign-in prompt after another. You’ll build the experiences that make that seamless, while giving administrators clear control over access. You'll help decide what gets built and carry it through to production. Working directly with customers, you'll turn complex identity and device workflows into clear employee and administrator experiences, with hands-on engineering across the stack. You’ll work in an AI-native engineering environment, using AI tools to prototype, build, and iterate while maintaining a high bar for product quality and technical correctness. RESPONSIBILITIES ✔️ - Work directly with customers, solutions engineering, and go-to-market teammates to understand their identity and device setups, identify friction, and prioritize focused improvements. - Build onboarding and access-management experiences that help employees get started and administrators confidently manage access. - Own features from implementation through release and iteration, making pragmatic technical tradeoffs that balance maintainability with momentum. - Collaborate with designers, backend engineers, and security engineers to make complex access workflows simple and secure. - Help shape how AI agents access company tools, working with adjacent product teams to make connections and configuration understandable. QUALIFICATIONS 🌟 - 5+ years of industry software development experience, including shipping user-facing products. - Strong frontend engineering: accessible interfaces, well-structured application state, fast interactions, and thoughtful loading, empty, error, and recovery states. - Full-stack capability: design useful APIs, reason about data models and queries, implement authorization behavior, and debug production issues. Your deepest expertise may be frontend; you can own work across layers and collaborate with specialists when needed. - Strong product sense and judgment: understand customer needs, identify the right problems, and make thoughtful tradeoffs about priorities, scope, quality, and speed, including knowing what not to build. - Strong product taste: you shape how a product works, not just how it looks. You can rethink complex workflows, choose sensible defaults, and make the right actions feel obvious. - Clear communication and independent judgment through ambiguity, with the curiosity to learn unfamiliar systems and collaborate across disciplines. - Bonus: Identity, authentication, authorization, or enterprise integrations, including SAML, OIDC, or SCIM. - Bonus: Experience building desktop applications or device-management workflows. - Bonus: B2B SaaS, developer tools, or employee and administrator products, especially experience building an early-stage product with its first customers. Benefits and Perks (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.   - 401k matching - Competitive Equity - Healthcare, dental and vision coverage - FSA, ST/LT Disability, Voluntary Life - Carrot fertility benefits - 20 days paid vacation + 10 holidays + unlimited sick leave - 12 weeks fully paid parental leave - Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active - Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being - Commuter benefits for hybrid employees in SF/NYC - Unlimited token usage! Please inquire directly with our recruiting team for benefits available to those working outside the US.   Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO We’re hiring a Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact. - Commercial Contracting: Structure, negotiate, and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreements, vendor agreements, and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus. - Operational Excellence: Help build out our commercial function to be best-in-class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability. - Expertise: Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so. - Teamwork: A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues and be accustomed to sharing and helping the team succeed. - Judgment: Understand risk in the context of a hyperscaling business, have sound judgment, and be strategic in your decision-making. You will not be afraid to make judgment calls, and you will be empowered to do so. - Approach: A strong work ethic with an eye for detail. You will strive for perfection and expect that of others. - Collaborate: Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives. WHAT YOU’LL BRING - 2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company. - A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software. - Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders. - A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment. EVEN BETTER… - Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions. - Non-English languages, especially Spanish, German and French. - A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues. - Law firm experience at a top-tier, internationally recognized law firm. - Experience working at a high-growth startup and operating with a sense of ownership. - Industry specific knowledge in any of the following: Financial Services, Healthcare, Telecoms, Insurance and/or Consumer. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO We're hiring a Product Counsel to be a core member of Sierra's growing legal team. This role will report to our Associate General Counsel, Product and Privacy, as part of our growing product legal function. We are looking for someone who has deep expertise in product counseling for AI or other emerging technologies. You will be a legal partner for Sierra’s product and engineering teams, and help shape how our products go to market responsibly, ensuring privacy, compliance, and risk considerations are embedded throughout the product lifecycle. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we'll provide the support and opportunities you need to grow and excel as a lawyer. You'll be part of a legal team that is highly respected within the company — committed to excellence, collaboration, and making a meaningful impact. Product - End-to-end responsibility for product legal support: counsel Product and Engineering teams from concept through launch across Sierra's agent platform and new products. - Work closely with Engineering teams to integrate compliance and privacy-by-design principles and AI transparency measures into product development. - Advise the customer-facing Agent Development teams on legal requirements of product features, including consumer protection, telecommunications (e.g., voice and messaging), and industry-specific requirements for regulated customers. - Develop scalable product review processes, launch checklists, and self-serve guidance that let product teams move quickly. Regulatory (with focus on AI) - Advise on emerging AI-specific regulations and their applicability to Sierra's products. - Partner with the privacy team to implement AI governance policies and frameworks to ensure responsible AI deployment. - Monitor legal developments affecting AI products, advising product leadership on risks, trends, and design implications. WHAT YOU’LL BRING - 4+ years of legal experience, with a combination of large international law firm and in-house experience at a tech company. - Experience advising product and engineering teams on new product development, ideally involving AI/ML, communications, or platform products. - Working knowledge of the legal domains that touch product development, including privacy (e.g., GDPR, CCPA), AI regulatory frameworks (e.g., EU AI Act, NIST AI Risk Management Framework), consumer protection, and IP. - Ability to partner with technical teams to understand all aspects of Sierra's product offering. - Strong analytical skills and the ability to balance legal risks and business objectives in a fast-moving environment. - Strong verbal and written communication skills and the ability to partner with both legal and non-legal stakeholders. - A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others. - Be a team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed. EVEN BETTER… - Experience with voice/telephony products and related regulatory regimes (e.g., TCPA, state call recording laws). - Experience counseling on products sold into regulated industries (healthcare, financial services). - Familiarity with machine learning models and their associated risks. - Previous experience developing trust and safety or responsible AI programs. - Startup experience and comfort with rapid iteration and ambiguity. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London, United Kingdom Workplace: hybrid Director of Global Operations - 18 months Maternity Cover Location: London, hybrid 3 days Reports to: Chief Operating Officer (COO) Role Overview The Director of Global Operations role reports to the Chief Operating Officer (COO) and is responsible for the global delivery of the Operations and incident management and Data functions at Sokin. You will run a world-class Operations function that ensures the successful delivery of product engineering initiatives to our expanding customer base, and acts as a centre of excellence for customer experience. You will also be responsible for the Data function, ensuring delivery of the organisation's data strategy and reporting. This is an 18-month cover with a structured handover. You will own the function day to day, progress the operational, incident management and data roadmaps, and hand it back in a strong position. Legal, Regulatory and Compliance are out of scope, though involvement or consultation on organisational design and process excellence is expected. About Us Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across: • Global payments and receivables • Foreign Exchange (FX) • Treasury management • Finance reconciliations We are rapidly expanding, with established presence in EMEA, APAC, and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide. Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments. Key Responsibilities Managerial Responsibility Direct line management of the Regional Heads of Operations and Head of Data Accountability for team performance, capacity planning, and global resourcing, including 24/7 coverage Setting objectives and performance expectations, running reviews, and developing future leaders, with a focus on internal promotion and career development Managing the team through the leadership transition, including a clear handover at the start and a clean hand back at the end of the cover Organisational Design and Team Leadership Lead and Develop an Operational team that provides a 5-star 24/7 consistent customer support experience Manage team capacity and proactively resource a global team who can support the scaling company and customer base Work with HR to develop and implement clear, defined and structured job specifications and career development frameworks for roles within the Operations function and provide mentoring and coaching Foster a culture of continuous learning, experimentation, and improvement Operational Excellence and Customer Support Drive a high-accountability, high-ownership, high-performance culture Continuously identify and implement process efficiencies, particularly utilising AI tooling as appropriate, to improve both the day-to-day running of the team and improve the quality and speed of customer responses Establish, baseline and continuously improve on key team performance metrics and SLAs Collaborate with related teams such as Banking Partnerships and Relationship Management to ensure effective end-to-end action for key customer retention and third-party provider performance Partner with Product Engineering tribe leads to keep visibility on delivery commitments, surface risks early, and factor operational dependencies into product planning Define and prioritise, with Product Engineering, a backlog of continuous operational improvements Incident Management Define and implement the long-term strategy for incident management at Sokin, encompassing Engineering, Data, Security and Legal issues alongside relevant stakeholders Design, implement and scale a full end-to-end incident management process and accountable team, including resourcing and tooling Ensure the accurate and timely reporting of incident metrics, follow ups and regulatory reporting as needed Work with Engineering to reduce recurring issues and speed up or automate incident response Define, baseline, and set targets for incident metrics such as MTTR with Engineering leadership Data Lead and Develop a Data team that delivers a best-in-class internal data reporting and insights function to stakeholders across the business Support the Head of Data in the design and implementation of the data strategy, from resourcing and tooling to prioritisation and frameworks Support the implementation and rollout of the data request and approval process, ensuring adherence to data security procedures and legal and regulatory requirements Help establish, baseline and improve SLAs and a consistent framework for the response and delivery of both data access and reporting requests What We’re Looking For Experience in FinTech operations, including cross-border payments, reconciliation, and customer support Experience in fast-paced, scaling Agile environments delivering API-led products Direct experience working alongside Product Delivery teams, with involvement in requirements gathering, operational go live testing and launch support Exceptional communication and stakeholder management skills Servant team leadership with a passion for personal and professional development and internal promotion and career development Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in. Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.

Location: Salt Lake City, UT Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the Role:   As an Intermediate Site Reliability Engineer, you will bridge the gap between development and operations, ensuring our systems are highly reliable, scalable, and efficient. You will be responsible for maintaining the uptime and performance of our systems, applications, automating processes, and implementing best practices in site reliability and system administration. You’ll collaborate closely with cross-functional teams to optimize system architecture and drive operational excellence.  You’ll have complete autonomy in making infrastructure performance enhancements to ensure we have the most stable and secure environment possible for our world class healthcare solution.      Key Responsibilities:  · Experience administering Linux environments -- preferably Ubuntu or other Debian-based distros  · Experience in setting up servers and services in both On Premise and Cloud infrastructure (Azure and AWS)  · Infrastructure As Code using Terraform and Ansible  · Experience with Log Aggregation Tools, specifically Splunk in both an administrative and user capacity  · Experience with additional Observability Infrastructure Tools :Nagios, Grafana, DataDog  · VMware administration and maintenance enhancements  · iSCSI Storage Administration in a HPE Nimble environment is a plus  · Dell Hardware Experience in an OnPrem environment  · Azure/AWS Infrastructure provisioning  Your Key Strengths:  · Expertise in Linux Environments: Deep understanding of Debian based Linux distributions and their configurations, file systems, and management.  · Scripting and Automation Skills: Proficiency in scripting languages like Bash, Python, or Perl to automate tasks, streamline processes, and improve system efficiency.  · Networking Knowledge: Strong grasp of networking concepts, including TCP/IP, firewalls, DNS, and routing, to effectively manage and troubleshoot network-related issues.  · Security Best Practices: Knowledge of Linux security protocols and practices, including user permissions, access controls, firewalls, and intrusion detection systems, to ensure system integrity and data protection.  · System Monitoring and Performance Tuning: Ability to use monitoring tools (like Nagios,JSM or Prometheus) to analyze system performance, identify bottlenecks, and optimize resources for better efficiency.  · Disaster Recovery and Backup Solutions: Expertise in implementing and managing backup and recovery strategies to protect data and ensure business continuity in case of failures.  · Collaboration and Communication Skills: Strong ability to work collaboratively with development teams, stakeholders, and other IT personnel, effectively communicating complex technical concepts to non-technical audiences.  Bonus Skills:  · Kubernetes  · Kafka  · Identity Access Management in a Service Provider role  · Windows Active Directory Administration    #LI-AV1 #LI-hybrid PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $126,000-158,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.

Location: Salt Lake City, Utah, United States About the Role iCapital is seeking an Associate to join the Platform Technology Support team, focusing on the Insight, Learning Center, and Architect platform features. This individual has a technical skillset who desires to deliver exceptional client experience in a fast-paced, collaborative, and entrepreneurial environment. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction, and operational processes as a team. Responsibilities Partner closely with Product Managers, Relationship Managers, Operations, and Annuities clients to configure the Insight, Learning Center, and Architect features with the specific customizations on the platform and facilitate internal user entitlements to the three features. Configure courses for access by our users, along with completing the operational configurations to enable the tools for our clients. Respond to escalations for inbound technical service queries and inquiries using the firm’s case management tool. Add education content in the Learning Center to build training courses and make resources available. File CE Credit applications and reports with external professional designations boards. Assist with the creation of processes and documentation of technical issues to support new product solutions, enhancements, and operational changes. Qualifications 2 to 5+ years of experience in a client technical support role or data entry and programing environment within a fast-paced, agile environment Bachelor’s degree is required Strong written and verbal communication skills are essential Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility to quickly adjust to new challenges and priorities Technical experience including comfort with spreadsheets, business intelligence tools and an understanding of databases (experience with SQL is a plus) Experience with support ticketing tools and a strong foundation in technical troubleshooting and able to take a patient and client-centric approach to delivering technical and platform support Attention to detail and able to analyze and research systems to rectify issues and provide solutions Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution Familiar with alternative investments and financial technology is preferred Benefits The base salary range for this role is $75,000 to $80,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Endpoint team (Client Platform Engineering) manages the devices Anthropic’s people work on, plus the infrastructure underneath them. We treat the fleet as a distributed platform, not a collection of devices, and configuration ships as code through pull requests, CI, staging, and a canary group. Today the fleet is mostly macOS, with a growing mobile footprint. Anthropic also works with vendor and business process outsourcing (BPO) partners whose teams need access to Anthropic systems. Those programs are growing, in more countries and with more vendors. Anthropic-owned Chromebooks issued to vendor staff are becoming the default device for vendor teams. This role exists to make ChromeOS a supported platform with a dedicated owner. You will own ChromeOS end to end, from how devices are bought and enrolled to how they are locked down, monitored, and retired, and help bring Android in as a second platform. The team is deliberately lean and runs with high autonomy. You’ll define what ChromeOS looks like at Anthropic and own the platform decisions that get it there. Responsibilities Own ChromeOS as a platform at Anthropic: device standards, Google Admin console and Chrome Enterprise setup, organizational unit design, and policy Manage ChromeOS policy as code through the Chrome Policy API, GAM, and Terraform, in the team's config-as-code pipeline, so changes are reviewed, tested, and progressively rolled out like the rest of the fleet Build zero touch enrollment through resellers, so a Chromebook arrives enrolled and works the first time in every country our vendor partners work from Work with IT Operations and procurement partners on buying and shipping devices internationally, including regions our current partners don’t reach Design device models for vendor teams (kiosk, managed guest sessions, shared devices, and assigned devices) and pick the right one for each program Lock devices down to what the work needs: copy and paste, downloads, printing, USB, and app and extension controls Own the device lifecycle for vendor fleets, from enrollment to wipe, lock, and retrieval when an engagement ends Feed ChromeOS device data into our fleet telemetry, tracking which devices are checking in, OS version, and drift between expected and actual state Partner with Corporate Security on hardware standards (such as Verified Access attestation and minimum AUE date), device trust signals, and access decisions Work with Security on the contractor access model and on keeping Anthropic data off vendor devices Run data loss controls through Chrome Enterprise Premium Work with Security on the vendor identity model: which accounts vendor staff use and in which tenant Support Android as a second platform, working with the corporate mobile program on Android Enterprise and zero-touch enrollment Write the runbooks IT Operations and vendor partners use to stand up a new program You may be a good fit if you Have owned ChromeOS as a platform for a fleet of thousands of devices Know the Google Admin console and Chrome Enterprise well: OU design, device and user policy, enrollment, and reporting Have automated ChromeOS policy through the Chrome Policy API or GAM Have run kiosk, managed guest, or shared device programs for frontline, contact center, or outsourced teams Have set up zero touch enrollment with resellers and shipped devices across several countries Have worked with Android device management and can hold your own in a mixed fleet Excel at ambiguous problems that touch several teams at once Communicate technical concepts clearly to any audience, including vendor partners View IT Engineering as requiring product engineering rigor Write clear documentation as a natural part of your workflow Strong candidates may also Manage device configuration as code (pull requests, CI, staged rollout) instead of clicking in consoles Have managed ChromeOS alongside macOS or mobile fleets Have used VDI or browser-based access to keep data off the device for outsourced teams Have supported BPO or vendor programs through fast growth into new regions Have built automated, progressive rollout systems with promotion gated on telemetry Have used LLMs to automate operational work, or are excited to make Claude a teammate Technical Skills Python and shell scripting ChromeOS management through the Google Admin console and Chrome Enterprise Google Admin SDK, Chrome Policy API, and GAM for automating policy and reporting Android Enterprise management (working knowledge) Querying live device state at fleet scale GitOps and CI for configuration management Endpoint security fundamentals Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $325,000 — $360,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

AppraisalPRO's Client Success Managers (CSM) own the relationship with each customer from on-boarding and on-going support to account expansion. The CSMs are ultimately responsible for making sure the clients in their portfolio are constantly finding value in the AppraisalPRO system.

Location: European Union Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE This is a senior, hands-on media buying role with end-to-end ownership. You will own the whole acquisition process on Paid Social acquisition channels: strategy, account structure, bidding, budget allocation, creative testing, measurement, scaling and account health. You decide what to test, what to scale and what to cut, and you are accountable for the results. We need someone who has already run Paid Social Ads at scale, who knows how to grow profitably in a policy-sensitive niche, and who can operate independently on large budgets. You will manage performance against real revenue data (CPA, FTD, ROAS, payback, player LTV and cohorts), not surface-level platform metrics. We also work AI-first, and we expect you to use Claude and automation to move faster. KEY RESPONSIBILITIES - Own the process end-to-end: take full ownership of acquisition across all paid social ad networks (TikTok, Meta, AppLovin, Snapchat, and more): planning, launch, optimization, scaling, reporting and documentation. - Scale spend profitably in the US market while holding payback, ROAS and CPA targets based on real revenue and player-value data. - Build and optimize account structure, conversion events, value-based bidding and budget allocation across paid social networks. - Decide budget allocation across acquisition channels and find new scaling levers: audiences, formats, placements, campaign types and additional channels. - Run a structured, high-velocity creative testing process with the creative team on all channels, with clear hypotheses and kill/scale rules. - Manage signal quality: conversion events, event value, deposit / purchase optimization, attribution. - Operate in a policy-sensitive niche: run in the US within each platform's rules. Keep ads and handle disapprovals, appeals and restrictions, and build prevention-first processes so issues are caught before launch. - Protect account health: manage ad account structure, backups and recovery plans. - Work with reps on betas, new campaign types and escalations. - Diagnose drops and spikes quickly and act on them. - Document tests, learnings and playbooks, and use Claude and automation to speed up builds, QA, reporting and optimization. QUALIFICATIONS - 5+ years of hands-on paid social / user acquisition experience. - Large-scale experience running acquisitions in the US market. - Proven experience working in policy-sensitive niches and keeping accounts healthy while scaling. - Strong hands-on Meta Ads experience scaling accounts profitably. - Hands-on AppLovin (AppLovin Ads / AXON) experience, scaling it as an acquisition channel. - Direct ownership of large budgets, ideally $1M+/month hands-on. - Strong understanding of unit economics: LTV, ROAS, payback windows, cohorts, high-value-user dynamics and value-based optimization. - Deep policy and account health experience: disapprovals, appeals, restrictions, ad account bans and how to recover and prevent them. - Strong creative testing discipline and measurement rigor. - Ownership mentality: you run channels end-to-end with minimal supervision and take responsibility for outcomes. LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Read more about it here: Independent Contractor Agreement https://docs.google.com/document/d/1dHF4ctKlez75whdn-ybUwP5d5Wr0BdwVrorrm_fM40Q/preview Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! LIFE AT RUBY LABS At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe. We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.

Location: United States; New York; San Francisco Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. As Chief of Staff, you’ll work closely with our Field CTO and Enterprise Deployment leads and be responsible for managing their teams’ workflow, understanding not only the business opportunities but the individual skills of their people. You’ll bring organization to this fast-growing team, constantly improving efficiencies and will gain a holistic overview of the Enterprise Deployment team, with leaders able to lean on you and trust your advice.. As Chief of Staff you should expect to: - Become an expert on the strengths of the Enterprise Deployment team members and staff them on projects thoughtfully, based on geography, priorities, capacity and skills. - Use this expertise to track performance of team members, engaging with their leads and people they work closely with to gain a full understanding of performance - Coordinate recruitment and hiring with the internal Talent team, making sure we’re focusing on key roles and locations and ensuring interviewing is appropriately shared amongst the Enterprise Deployment team. - Own the onboarding process. As we continue to hire at a rapid pace, you should ensure that each new team member is ready to go from Day 1 and that they have all the resources they need to ramp up rapidly. - Prepare for team meetings by co-ordinating with meeting leads, preparing slides where needed and crucially, making sure the time spent in these meetings is useful and effective for all attendees. - Track the Enterprise Deployment OKRs and provide regular updates on their progress, spotting issues or gaps in coverage early. - Plan team co-locations - with a team spreading across the globe, we want to regularly bring our people together to strengthen partnerships and encourage collaboration. - Act as the liaison between the deployment team and other parts of the organisation to ensure coordinated alignment. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: New York, NY, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Overview As a Staff Engineer, Client Services at Fanatics Betting & Gaming (FBG), you’ll join the Sportsbook Client team—an innovative, culturally driven group powering the rapidly growing Fanatics Sportsbook app. The team owns the core customer experience, from showcasing markets, events, and player statistics to rendering highly dynamic, real-time data. Together, we build features that elevate performance, usability, and engagement, driving customer loyalty through an exceptional user experience. As a Staff Engineer at FBG, you are a seasoned contributor and technical leader, known for your ability to build scalable, high-impact solutions that drive the business forward. You combine deep hands-on expertise with a strong architectural mindset, delivering results across mobile systems. You are expected to set the technical direction, drive engineering excellence across multiple client-facing teams, and empower engineers to deliver features at the highest quality. You play a key role in shaping the future of our technology stack while mentoring others and setting a high bar for engineering excellence. We embrace principles of data-driven development, operational excellence, and continuous process optimization to deliver a stable, scalable platform. Central to our strategy is Kotlin, and Kotlin Multiplatform, which empowers us to deliver high-quality features quickly and consistently across multiple ecosystems. By focusing on object-oriented design, modern coding practices, open-source frameworks, and third-party platform integrations, we continuously innovate and deliver at speed in this exciting and fast-moving market. Responsibilities Lead the planning, design, and technical development of major product features, from inception through deployment, ensuring alignment with overall platform strategy. Own and drive technical excellence, including defining and scaling best practices in code quality, system design, and testing across the Client Services domain and peer teams. Conduct exceptionally thorough and constructive technical design and code reviews to maintain the highest bar for quality, reliability, and security. Mentor and empower engineers across multiple teams, fostering a culture of technical ownership, innovation, and continuous improvement. Help your team define and adhere to the principles, guidelines, and best practices of our engineering strategy and actively drive adoption across related client teams. Lead end-to-end delivery of multi-team projects, coordinating across engineering, product, and design. Effectively represent the team's plans, updates, and technical decisions in cross-functional planning and review forums. Define and lead the testing strategy for complex client-side features and systems, promoting a culture of quality and ensuring systems are testable by design. Guide teams in operational best practices, actively raising the bar for observability, reliability, and system resilience. Design, stress-test, and refine systems for maintainability. Improve the team's processes and response rhythms for handling high-pressure situations, scope changes, or production incidents, fostering an environment of composure and continuous learning. Develop, test, document, and deploy high quality software into production. Develop a fundamental understanding of our industry, product, feature set and roadmap. Work closely with our product team, design, and other internal stakeholders to make technology decisions that grow and improve our products. Participate in an on-call rotation to address urgent issues outside business hours and contribute to app enhancements and operational efficiency (OE) by troubleshooting and resolving application-related problems. Escalate when tasks or projects hit roadblocks. Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities. Required Qualifications 7+ years of experience designing and building highly scalable backend services. Expertise with Kotlin as the primary development language, OR deep knowledge of Java with a strong willingness to transition to and develop primarily in Kotlin. Proven experience with modern backend frameworks such as Spring Boot or similar. Experience with Coroutines and Dependency Injection. Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better. Effectively communicate complex technical subjects to a variety of audiences (engineers, technical leaders, marketing and operations teams, non-technical functional leaders). Familiar with Agile software product delivery and SCRUM methodology. Thrives in a high-growth environment where priorities evolve regularly and decisions are made quickly. Effectively work cross-functionally within an enterprise environment. A Bachelor’s degree , or professional certification, or a combination of education and experience Preferred Qualifications Experience designing and building backend services using Spring Boot or similar Java frameworks Experience working in large-scale distributed systems and event-driven architectures Exposure to cloud infrastructure (e.g., AWS, GCP), CI/CD pipelines, and observability tools Familiarity with functional programming paradigms and actor-based concurrency frameworks like Apache Pekko (or Akka). If you possess some of these qualifications but not all of them, we still encourage you to apply! Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $144,000 — $237,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: US - San Francisco, California, United States Software Engineer, Machine Learning (Scopely Explore Inc Inc, fka Niantic Inc.; San Francisco, CA): Implement and maintain scalable infrastructure solutions for the deployment of Artificial Intelligence (AI) and Machine Learning (ML) models. Work closely with ML scientists to develop engineering solutions to integrate AI and ML models into products. Develop automation tools and processes to streamline model evaluation and deployment workflows. Optimize infrastructure performance to ensure efficient resource utilization and minimize latency in model inference. Implement and maintain monitoring and alerting systems to ensure the reliability and availability of ML infrastructure components. Troubleshoot and resolve issues related to ML infrastructure, working closely with stakeholders to identify root causes and implement solutions. Regularly participate in meetings with cross-functional teams to understand requirements and design engineering solutions that meet product requirements. Participate in code reviews, design discussions, and architecture planning sessions to maintain high-quality standards in software development practices. Telecommuting within the US permitted pursuant to company policy. Minimum requirements: Master’s degree or foreign equivalent in Computer Science, Computer Engineering, or related quantitative field, plus One (1) year of experience in the Job offered, as a Software Developer, Software Engineer Intern, Applied Research Intern, Teaching Assistant, or a related occupation. Must possess academic training and/or experience in each of the following: Python; Machine Learning;Generative AI; SQL; System programming; Cloud computing. Salary: $165,131 to $180,946 per year APPLY NOW Job Req ID: 00103420 To Apply: Any interested applicant may click on the APPLY NOW button above to apply for this position, or email your resume to employment@scopely.com For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience. CA, CO, NJ, NY, and WA Annual Salary Range $165,131 — $180,946 USD About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: New York, NY, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Overview As a Senior Software Engineer - Mobile at Fanatics Betting & Gaming (FBG), you'll be joining our dynamic mobile engineering teams, contributing to the rapidly growing Fanatics Sportsbook app ecosystem. You'll work across various product areas, developing features that enhance customer experience and drive business growth. As a Senior Software Engineer at FBG, you are a fundamental problem solver and growing contributor, known for your ability to think critically and adapt to new technologies. You combine strong programming fundamentals with a willingness to learn our technology stack, delivering results across mobile platforms. You play an important role in implementing features and solutions while continuously developing your technical expertise and engineering skills. We embrace principles of data-driven development, operational excellence, and continuous process optimization to deliver a stable, scalable platform. Central to our strategy is Kotlin Multiplatform, which empowers us to deliver high-quality features quickly and consistently across multiple ecosystems. By focusing on object-oriented design, modern coding practices, open-source frameworks, and third-party platform integrations, we continuously innovate and deliver at speed in this exciting and fast-moving market. Responsibilities Develop, test, document, and deploy high quality software into production Develop a fundamental understanding of our industry, product, feature set and roadmap Implement new features from functional requirements to logic and UI with guidance Learn and follow the principles, guidelines, and best practices of our engineering strategy Work closely with our product team, design, and other internal stakeholders to understand technology decisions that grow and improve our products Participate in an on-call rotation to address urgent issues outside business hours and contribute to app enhancements and operational efficiency (OE) by troubleshooting and resolving application-related problems Escalate when tasks or projects hit roadblocks and seek guidance when needed Participate in code reviews to maintain code quality and learn from senior team members Contribute to team planning and design discussions, building expertise around design approaches Impact software quality and customer experience of product features Learn about testability, operational excellence metrics, and team documentation practices Collaborate effectively with team members and contribute to a positive team culture Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities Required Qualifications 5+ years of development experience Strong programming fundamentals in any language with demonstrated problem-solving abilities Willingness and eagerness to learn Kotlin as the primary development language The bulk of our business logic strategy relies on Kotlin Multiplatform (KM). You should be comfortable learning and developing business logic within this ecosystem Mobile development experience with modern UI frameworks (SwiftUI, Jetpack Compose, or similar) Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better Able to articulate your thinking process and explain your reasoning when working through problems Demonstrates initiative and independent problem-solving skills while knowing when to seek guidance Demonstrates logical reasoning when working through technical challenges Comfortable with ambiguity and changing requirements in a fast-paced environment Familiar with or willing to learn Agile software product delivery and SCRUM methodology Thrives in a high-growth environment where priorities evolve regularly and decisions are made quickly Able to work cross-functionally within an enterprise environment Preferred Qualifications Experience with mobile development (Android or iOS) Exposure to modern development tools and frameworks Understanding of basic software engineering principles and best practices Experience working in collaborative development environments Familiarity with version control systems and development workflows Interest in learning additional languages like Swift when needed for cross-platform work If you possess some of these qualifications but not all of them, we still encourage you to apply! Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $1 — $1 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden. Senior Software Engineer - Security Assurances We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity. To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work. The Opportunity: You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure. This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus. What You’ll Be Doing: Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us) Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes. Respond to customer security issues, security alerts, and potential incidents What Makes You a Great Fit: Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance A degree in Computer Science, Information Security, or related field (or equivalent experience) Bonus Points For: Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems. Experience working with OSS communities Experience in using technical automations to prove infrastructure compliance Experience securing large-scale distributed systems running in public clouds In Sweden, the base compensation range for this role is SEK 775,444 - SEK 930,533 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .