Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to make it simple and reliable for customers to buy, pay for, and grow their use of n8n. You'll own the foundations of how n8n's commercial system works: licensing and entitlements, customer accounts, and the metering and billing platform for both Cloud and Enterprise. Today these live across several teams and two billing stacks; you'll bring them into one stable home that the rest of the company builds on.
This is a foundations role. You build the system that pricing and packaging decisions run on, rather than running price experiments yourself. To do so, here are your core responsibilities:
OWN THE LICENSING & BILLING STRATEGY & ROADMAP
- Define and communicate the product strategy and roadmap for Licensing & Billing in partnership with Engineering, Product leadership, Finance, and go-to-market.
- Prioritize foundational investments based on revenue integrity, enterprise needs, data correctness, and engineering effort, and make trade-offs explicit.
- Lead discovery with enterprise customers, Sales, Customer Success, Finance, and RevOps to understand how n8n is bought, renewed, and grown today, and where that breaks.
LICENSING, ENTITLEMENTS & ACCOUNTS
- Own the license server and entitlement model: issuance, renewal, and validation across Cloud, self-hosted, air-gapped, and OEM deployments, with one source of truth for which plan or deal grants which features.
- Introduce "account" as a first-class product primitive (accounts, purchases, license keys, activations) and expose it as the API contract our customer-facing console and multi-instance management are built on.
- Productize the deal-to-entitlement flow so a closed deal in Salesforce creates or updates entitlements without manual steps.
METERING & BILLING PLATFORM
- Own usage metering and billing for Cloud and Enterprise, including subscription billing: what counts as a billable execution, quota consumption, and overage charging.
- Lead the migration off Paddle Classic and unify Cloud and Enterprise billing into one platform.
- Build the mechanics for usage-based enterprise billing and reliable overage charging.
CROSS-ORG ALIGNMENT
- Make the architecture and mechanism decisions (entitlement model, billing platform, enterprise invoicing path) and align closely with Finance and go-to-market on each of them. Every decision here touches money; you bring people along rather than inform them afterwards.
- Hold clear boundaries with adjacent teams: the customer console, execution limits, and access control live elsewhere; you own the data and mechanics they rely on.
- Establish clear success measures and keep the squad accountable for outcomes, not only delivery.
REQUIREMENTS
Must-haves
- Billing or licensing product experience: You have 6+ years in Product, with a substantial part spent owning a billing, licensing, entitlement, or quote-to-cash system at a B2B SaaS company.
- Shipped through Finance and RevOps: You've driven a cross-functional systems change where Finance, Sales Ops, and Engineering all had a say, and you got it live.
- Systems and data-model depth: You can design or critique an entity model, reason about reconciliation and idempotency in a sync, read an API contract, and explain why two systems reading the same events end up with different numbers.
- Attention to detail: You know that if the billing data is wrong, everything built on it inherits the error, and you sequence work accordingly.
- Prioritization under ambiguity: You make trade-offs explicit and connect foundational or data-quality work to commercial outcomes.
- Ownership and autonomy: You grab problems without being asked, fix what you see broken, and drive outcomes without waiting for direction.
- Exceptional communication: You're equally at home with engineers, the Finance team, and Sales, and you can make billing trade-offs legible to all of them.
- Enterprise reality: You understand what self-hosted, air-gapped, and OEM deployments mean for licensing and metering.
Nice-to-haves
- Usage-based billing: You've owned usage-based or hybrid (subscription plus usage) billing.
- Vendor billing stacks: You've worked hands-on with Paddle, Stripe, Chargebee, Zuora or similar, and know where they break at enterprise contract volume.
- Migration experience: You've run a billing-provider migration.
- Hands-on ability: You can read code, query data, or prototype, even if you're not shipping it.
- CRM integration: You've worked on Salesforce or CRM-to-billing integrations.
- Domain familiarity: You know workflow automation, agent orchestration, or open-source / developer-community products.
- Writing culture: You default to writing things down to create clarity and alignment.
Why join us?
At n8n, you'll be in the middle of the AI revolution. The shift from deterministic automation to agent autonomy is a genuinely open design space, and n8n has a credible claim to owning it. Every plan we sell, every enterprise contract, and every agent run that gets metered and billed runs on the foundation you own: licensing, entitlements, accounts, and the billing platform across Cloud and Enterprise. Your work directly shapes how n8n makes money and how easily customers can buy, grow, and trust what they pay for, from self-serve Cloud to air-gapped and OEM deployments.
You'll join one of Europe's fastest growing startups at the sweet spot: small enough to have real impact and be empowered, big enough that your work already reaches massive scale and serious enterprise customers. You'll work with experienced engineers, Finance, and go-to-market on problems where the details are the product, in an AI-native, empowered culture of humble, kind, yet driven and direct people, where you're hired to think, not just to execute. And with our fair-code model, a passionate open-source community gives you a direct feedback loop on everything you ship.
Sound like a challenge you're excited to take on?
Apply now, and help us build the commercial foundation of the future of reliable AI automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
PointClickCare's Marketing organization is hiring a Marketing Data Analytics Engineer to build and maintain the data infrastructure behind marketing analytics and pipeline reporting. This hands-on, backend-focused role works across Salesforce, Marketo, and the data warehouse, increasingly leveraging AI-assisted analytics tools such as Claude, to streamline how campaign performance data is captured, connected, and reported. The role partners closely with Marketing Analytics, Demand Generation, and Marketing Operations to turn recurring reporting needs into automated, trustworthy data flows that directly support executive-level reporting on marketing-sourced pipeline across the Senior Care and Acute & Payer businesses.
Key Responsibilities:
Data Pipelines & Integrations:
Design, build, and maintain data pipelines connecting Salesforce, Marketo, and the data warehouse (e.g., BigQuery) to support marketing performance reporting.
Reporting Automation & Analytics Enablement:
Automate recurring campaign reporting workflows and write/optimize SQL to build reusable datasets, views, and queries that power dashboards and leadership reporting.
Campaign Attribution & Data Quality:
Strengthen campaign attribution logic (campaign codes, UTM/campaign member data, lead-to-opportunity linkage) and monitor, troubleshoot, and improve data quality across Marketo, Salesforce, and downstream reporting tables.
AI-Enabled Analytics Workflows:
Apply AI tools such as Claude to accelerate data exploration, documentation, and query development, while maintaining rigor and accuracy in production reporting.
Systems Support & Documentation:
Support backend administration and configuration in Salesforce and Marketo (fields, objects, sync rules, campaign structures), and document data models, definitions, and processes so metrics stay consistent and self-serve for marketing stakeholders.
Required Skills & Qualifications:
Bachelor's degree (completed or in final year) in Software Engineering, Computer Science, Data Engineering, or a related technical field. New graduates are encouraged to apply.
0 – 2 years of applicable experience.
Strong SQL skills: comfortable writing joins, aggregations, and window functions against large relational datasets.
Working knowledge of at least one programming language used in data work (e.g., Python) for scripting, automation, or ETL.
Understanding of relational data models and how CRM/marketing-automation data is structured (leads, contacts, accounts, campaigns, opportunities).
Highly analytical and detail-oriented, with a strong bias toward automating repetitive work.
Intellectually curious and open-minded, with a genuine thirst to learn new tools, systems, and business context.
Preferred Skills & Experience:
Hands-on exposure to Salesforce (SOQL, reports, campaign objects, admin concepts) or Marketo (programs, smart campaigns, field sync).
Experience with a cloud data warehouse (BigQuery, Snowflake, Redshift) and BI tools (Power BI, Looker, Tableau).
Familiarity with AI-assisted development or analytics tools, such as Claude or similar large language model platforms.
Exposure to ETL/ELT tooling, APIs, or workflow orchestration (e.g., dbt, Airflow, Fivetran, or equivalent scripting).
Familiarity with marketing funnel metrics (MQLs, opportunities, pipeline) or B2B demand generation.
Co-op, internship, or project experience in a data engineering, analytics engineering, or revenue operations context.
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $87,000 - $97,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - C
Professional - 2
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This role is 100% remote and will be based in the US and Canada.
As a Small and Medium Business (SMB) Account Executive (New Business), you'll focus exclusively on acquiring new GitLab customers. You'll own a territory of free GitLab users, trial users, engaged leads, and cold prospects, combining inbound and outbound sales to build relationships and business cases from scratch. You'll lead consultative sales conversations that connect customer challenges to GitLab's value and help shape the playbook for winning new customers.
GitLab develops the most comprehensive artificial intelligence-powered platform for software development, security, and operations (DevSecOps). Our mission is to enable everyone to contribute to and co-create the software that powers our world.
What you’ll do
Build and maintain a pipeline of new business opportunities by engaging inbound leads, identifying promising prospect signals, and proactively reaching out to free users and other SMB prospects.
Develop, test, and improve the outbound and new-customer acquisition playbook, including creative prospecting approaches and campaigns.
Own your territory and prospect accounts: use data and industry research to identify key stakeholders, understand business needs, and document buying criteria, decision processes, next steps, and owners.
Manage the full sales cycle from initial contact to close, engaging technical audiences and decision-makers, building business cases, and using GitLab's sales frameworks: MEDPICC for qualifying opportunities and Command of the Message for communicating value.
Collaborate with partners, Sales Development, Solution Architecture, and Digital Marketing to develop account strategies and win new business.
Achieve monthly and quarterly targets for new customer count and booked annual recurring revenue.
Analyze wins and losses, share lessons and prospect feedback with Sales, Marketing, technical teams, and Product Development, contribute product ideas to the public issue tracker, and document improvements in the sales handbook.
Build your knowledge of GitLab's product, market, and related technologies, and acquire industry-standard certifications to strengthen your technical credibility.
What you’ll bring
Experience in information technology through sales, technical consulting, customer success, marketing, or customer service, with a demonstrated record of outbound prospecting, securing meetings, winning business, and building business cases for new accounts.
Strong communication and relationship-building skills, including discovery, identifying customer pain points, presenting solutions, negotiating, and closing.
Experience taking ownership of prospecting, following up through setbacks, and delivering results while working in accordance with GitLab's values.
Experience with modern sales tools, including Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, and 6sense.
A basic understanding of application lifecycle management and its related technologies, and a willingness to learn GitLab and Git.
A commitment to improving your skills and contributing to team learning through training, reading, and mentorship.
The ability to travel when needed and comply with GitLab's travel policy.
Preferred: an understanding of business-to-business software, open source software, and the developer product space.
About the team
We work with Sales Development, Solution Architecture, Digital Marketing, and our partner ecosystem to develop prospect accounts and win new business. You'll collaborate across these groups and share customer insights with Product Development, Sales, and Marketing to improve how we reach and support prospective customers.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$61,920
—
$83,119 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Manager, AI Customer Success to help us build and lead the Customer Success team for Source by Webflow, a new platform where marketing teams and their AI agents launch, optimize and scale digital experiences together. Source is in limited research preview today, and this team will support customers as it moves into commercial availability.
You’ll start as a player/coach, owning a small portfolio of strategic enterprise Source accounts, including renewals and growth. As Source adoption grows, you’ll build and scale the team. Your job is to help customers get agents into production, prove the business value, and turn that into retention and expansion. This is a first of its kind role for a first of its kind product. There is no playbook yet, and you will write it.
ABOUT THE ROLE:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $204,000 - $255,000
- Zone B: $190,000 - $238,000
- Zone C: $177,500 - $222,000
For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Senior Director, Customers Success
As a Senior Manager, AI Customer Success, you’ll …
- Lead and grow the Source CS team: hire and coach as adoption grows, and build a culture of experimentation and shared learning.
- Manage strategic Source accounts: serve as an executive sponsor and build relationships with senior marketing, web and engineering leaders.
- Drive retention and expansion: own renewals, forecasting and account health; partner with Sales on expansion and negotiations; and guide account plans that grow use cases and adoption.
- Turn Source use cases into results: lead discovery workshops, pilots and agent building, helping customers navigate rollout, adoption and change management.
- Own customer outcomes: partner with Forward Deployed Engineers and Solution Architects to move from pilot to production, define success and ROI, and use performance data to drive improvements.
- Enable customers to scale: establish agent permissions, autonomy and review practices, and develop customer champions and enablement.
- Build the Source CS operating model: create playbooks, health metrics and AI-powered workflows; partner across teams to shape the roadmap and develop customer references and case studies
ABOUT YOU:
Requirements:
- 8+ years in customer success, account management or consulting at a B2B software company, including enterprise accounts and executive relationships.
- 2+ years managing a customer success, account management or customer growth team.
- Proven success driving retention, expansion and revenue growth against commercial targets such as net revenue retention.
- Ability to influence executives, both with customers and internally.
- Technical aptitude across codebases, deployment pipelines, integrations, permissions and security, with the ability to partner credibly with developers. Production coding is not required.
- Experience in at least one of the following:
- Applied AI: building real AI workflows or agents, evaluating their output and setting realistic expectations.Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations.
- Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations.
You’ll thrive as a Senior Manager, AI Customer Success if you:
- Think in systems, spot bottlenecks and build repeatable processes with measurable results.
- Are comfortable with ambiguity and energized by building a team, product motion or playbook from the ground up.
- Understand how marketing and digital experience tools, including CMS, martech and analytics, connect to business outcomes.
- Bring relevant experience with usage or consumption based pricing, agencies or systems integrators, or Webflow and its customers. These are welcome strengths, rather than requirements.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: London, United Kingdom
Workplace: hybrid
Role type:
Apprenticeship- 24 Month Contract
Location:
London- On-Site
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
About this role:
This is a development role created to enable the postholder to undertake and complete the Level 4 Facilities Manager Apprenticeship while gaining structured, work-based experience at GUS. The anticipated programme duration is circa 24 months. The precise fixed-term end date and any provision for End-Point Assessment, resits, extensions or early termination will be confirmed in the employment contract and apprenticeship documentation.
The Apprenticeship Assistant Manager will support the safe, compliant, welcoming and effective day-to-day operation of GUS campus buildings. Working within the Property and Facilities Management team, the postholder will combine hands-on operational responsibilities with structured learning through the Level 4 Facilities Manager Apprenticeship delivered by the training provider.
The role is designed to build capability across hard and soft facilities management, customer service, contractor and supplier coordination, health and safety, risk and compliance, finance, asset and workspace management, sustainability, people capability, change and project delivery. The postholder will progressively take greater ownership as competence develops, while working under the direction of the line manager and within agreed authority levels.
This is a highly visibility, site-based and hands-on role, requiring regular movement across campus locations to conduct inspections, respond to facilities issues, undertake maintenance activities, and support the safe and effective operation of the estate.
Summary of role:
Act as a first point of contact for facilities enquiries, delivering a responsive and professional service to students, colleagues and visitors.
Support the day-to-day operation of campus buildings, including cleaning, security, reception, maintenance, waste management and other facilities services.
Respond to reactive facilities issues, coordinating contractors and remedial works and escalating where required.
Conduct regular building inspections, identifying risks or defects and ensuring actions are followed through to resolution.
Support health, safety and compliance activities, including audits, risk assessments, statutory testing, emergency procedures and contractor documentation.
Coordinate contractors and suppliers, monitoring performance, quality, safety and value for money.
Assist with facilities budgets, quotations, purchase orders, invoices, records and operational reporting.
Support planned maintenance, refurbishment, mobilisation and continuous improvement projects.
Contribute to sustainability initiatives, including energy efficiency, waste reduction and responsible procurement.
Build positive relationships with internal stakeholders, landlords, managing agents and service partners.
Identify opportunities to improve operational efficiency, service quality and the overall student, colleague and visitor experience.
Apprenticeship Requirements and Learning Commitment:
Successful completion of the apprenticeship is an integral and mandatory requirement of this fixed-term role. The postholder will be expected to:
Enrol on and actively participate in Mercury Training’s Level 4 Facilities Manager Apprenticeship, subject to provider eligibility checks and enrolment.
Complete learning and development activities during paid working hours, including approximately six hours per week of off-the-job training.
Participate in the blended delivery model, including online and face-to-face learning, monthly tutor or coaching meetings, and formal progress reviews involving the learner, line manager and Mercury skills coach.
Maintain an accurate digital portfolio or learning record and provide evidence of knowledge, skills and behaviours developed through the role.
Complete assignments, reflective activity, workplace learning, project work and preparation for assessment to required standards and deadlines.
Undertake a work-based project aligned to the role and business needs, with suitable access to evidence, stakeholders and organisational information.
Engage constructively with English and math’s initial assessment and any agreed support or Functional Skills activity.
Prepare for and complete the End-Point Assessment requirements applicable to the programme.
Immediately raise any barriers to progress with the line manager and training provider and cooperate with agreed support or recovery plans.
Requirements for the role:
Able to meet the Training and apprenticeship funding eligibility requirements, including living in England, not being on another funded course, meeting applicable residency requirements and working at least 30 hours per week.
Experience in facilities, property, estates, building services, customer service, administration or another relevant operational environment.
Experience of dealing professionally with customers, contractors, suppliers or service providers.
Strong organisational and administrative skills, with the ability to prioritise competing demands and maintain accurate records.
Clear written and verbal communication skills, and confidence working with a range of stakeholders.
What we offer:
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
Location: London, United Kingdom
Workplace: hybrid
Role type:
Apprenticeship- 24 Month Contract
Location:
London- On-Site
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
About this role:
This is a development role created to enable the postholder to undertake and complete the Level 4 Facilities Manager Apprenticeship while gaining structured, work-based experience at GUS. The anticipated programme duration is circa 24 months. The precise fixed-term end date and any provision for End-Point Assessment, resits, extensions or early termination will be confirmed in the employment contract and apprenticeship documentation.
The Apprenticeship Assistant Manager will support the safe, compliant, welcoming and effective day-to-day operation of GUS campus buildings. Working within the Property and Facilities Management team, the postholder will combine hands-on operational responsibilities with structured learning through the Level 4 Facilities Manager Apprenticeship delivered by the training provider.
The role is designed to build capability across hard and soft facilities management, customer service, contractor and supplier coordination, health and safety, risk and compliance, finance, asset and workspace management, sustainability, people capability, change and project delivery. The postholder will progressively take greater ownership as competence develops, while working under the direction of the line manager and within agreed authority levels.
This is a highly visibility, site-based and hands-on role, requiring regular movement across campus locations to conduct inspections, respond to facilities issues, undertake maintenance activities, and support the safe and effective operation of the estate.
Summary of role:
Act as a first point of contact for facilities enquiries, delivering a responsive and professional service to students, colleagues and visitors.
Support the day-to-day operation of campus buildings, including cleaning, security, reception, maintenance, waste management and other facilities services.
Respond to reactive facilities issues, coordinating contractors and remedial works and escalating where required.
Conduct regular building inspections, identifying risks or defects and ensuring actions are followed through to resolution.
Support health, safety and compliance activities, including audits, risk assessments, statutory testing, emergency procedures and contractor documentation.
Coordinate contractors and suppliers, monitoring performance, quality, safety and value for money.
Assist with facilities budgets, quotations, purchase orders, invoices, records and operational reporting.
Support planned maintenance, refurbishment, mobilisation and continuous improvement projects.
Contribute to sustainability initiatives, including energy efficiency, waste reduction and responsible procurement.
Build positive relationships with internal stakeholders, landlords, managing agents and service partners.
Identify opportunities to improve operational efficiency, service quality and the overall student, colleague and visitor experience.
Apprenticeship Requirements and Learning Commitment:
Successful completion of the apprenticeship is an integral and mandatory requirement of this fixed-term role. The postholder will be expected to:
Enrol on and actively participate in Mercury Training’s Level 4 Facilities Manager Apprenticeship, subject to provider eligibility checks and enrolment.
Complete learning and development activities during paid working hours, including approximately six hours per week of off-the-job training.
Participate in the blended delivery model, including online and face-to-face learning, monthly tutor or coaching meetings, and formal progress reviews involving the learner, line manager and Mercury skills coach.
Maintain an accurate digital portfolio or learning record and provide evidence of knowledge, skills and behaviours developed through the role.
Complete assignments, reflective activity, workplace learning, project work and preparation for assessment to required standards and deadlines.
Undertake a work-based project aligned to the role and business needs, with suitable access to evidence, stakeholders and organisational information.
Engage constructively with English and math’s initial assessment and any agreed support or Functional Skills activity.
Prepare for and complete the End-Point Assessment requirements applicable to the programme.
Immediately raise any barriers to progress with the line manager and training provider and cooperate with agreed support or recovery plans.
Requirements for the role:
Able to meet the Training and apprenticeship funding eligibility requirements, including living in England, not being on another funded course, meeting applicable residency requirements and working at least 30 hours per week.
Experience in facilities, property, estates, building services, customer service, administration or another relevant operational environment.
Experience of dealing professionally with customers, contractors, suppliers or service providers.
Strong organisational and administrative skills, with the ability to prioritise competing demands and maintain accurate records.
Clear written and verbal communication skills, and confidence working with a range of stakeholders.
What we offer:
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions globally. We offer spot trading, margin, futures, staking, and OTC services for both individual investors and institutional clients.
The Consumer Mobile team builds the Kraken app, the interface millions of people use to interact with their money. We work primarily in React Native to make complex financial experiences intuitive, fast, and trustworthy. Our product-minded engineers work closely with Product and Design to understand client problems, challenge assumptions, shape solutions, and measure whether what we ship improves the experience.
We are expanding into Asia and building a new app specifically for Asian users. This requires genuine experience with the region’s distinct user expectations, design language, and technical constraints compared with Western markets.
THE OPPORTUNITY
- Build and own high-quality React Native features end to end, from ambiguous client problems and solution design through implementation, launch, measurement, and iteration
- Partner closely with Product and Design to shape thoughtful, responsive, and trustworthy financial experiences, including product discovery, trading, and simplified client journeys
- Work with APIs and dynamic or real-time data, making strong decisions on state management, rendering, performance, architecture, and reliability
- Raise the product-engineering bar through technical discussions, code reviews, collaboration, strong product ownership, and a willingness to move between product and technical challenges
- Help build Kraken’s new app for Asian markets. Act as the team’s subject-matter guide on regional UX and design expectations, practical approaches to firewall and connectivity restrictions, and appropriate vendors and tooling such as telemetry solutions
WHAT YOU BRING
- Strong React Native experience, including shipping meaningful production applications and making sound architectural and implementation decisions in a modern mobile codebase
- A product-building mindset and strong product judgment. You start with the client problem, challenge or simplify requirements when needed, and turn loosely defined problems into measurable product outcomes
- End-to-end feature ownership, with the ability to use metrics, experimentation, client behavior, and feedback to assess and improve what you ship
- Experience building responsive, data-rich applications using APIs and dynamic or real-time data, alongside close collaboration with Product and Design in written and verbal English
- Versatility and thoughtful AI use. You are comfortable wearing multiple hats and use tools such as Cursor, Copilot, or Claude to work faster while retaining responsibility for engineering judgment and quality
- Proven experience building and shipping consumer mobile apps for Asian markets. You understand the region’s UX and design conventions, its technical limitations, and how to navigate launch challenges including firewall and connectivity restrictions. You can clearly explain how you have solved these problems before
NICE TO HAVES
- Experience in fintech, trading, crypto, payments, or another financial technology environment, with an understanding of trading, investing, or financial products
- Experience with real-time or streaming data, and improving mobile application performance, responsiveness, and reliability across a range of devices
- Experience across both mobile and web, or in a startup or small-to-medium-sized technology company where engineers work closely with Product and Design
- Native mobile experience in Swift or Kotlin, including sound judgment about when to work below the React Native layer
- Chinese language proficiency, such as Mandarin, or another Asian language
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions globally. We offer spot trading, margin, futures, staking, and OTC services for both individual investors and institutional clients.
The Consumer Mobile team builds the Kraken app, the interface millions of people use to interact with their money. We work primarily in React Native to make complex financial experiences intuitive, fast, and trustworthy. Our product-minded engineers work closely with Product and Design to understand client problems, challenge assumptions, shape solutions, and measure whether what we ship improves the experience.
We are expanding into Asia and building a new app specifically for Asian users. This requires genuine experience with the region’s distinct user expectations, design language, and technical constraints compared with Western markets.
THE OPPORTUNITY
- Build and own high-quality React Native features end to end, from ambiguous client problems and solution design through implementation, launch, measurement, and iteration
- Partner closely with Product and Design to shape thoughtful, responsive, and trustworthy financial experiences, including product discovery, trading, and simplified client journeys
- Work with APIs and dynamic or real-time data, making strong decisions on state management, rendering, performance, architecture, and reliability
- Raise the product-engineering bar through technical discussions, code reviews, collaboration, strong product ownership, and a willingness to move between product and technical challenges
- Help build Kraken’s new app for Asian markets. Act as the team’s subject-matter guide on regional UX and design expectations, practical approaches to firewall and connectivity restrictions, and appropriate vendors and tooling such as telemetry solutions
WHAT YOU BRING
- Strong React Native experience, including shipping meaningful production applications and making sound architectural and implementation decisions in a modern mobile codebase
- A product-building mindset and strong product judgment. You start with the client problem, challenge or simplify requirements when needed, and turn loosely defined problems into measurable product outcomes
- End-to-end feature ownership, with the ability to use metrics, experimentation, client behavior, and feedback to assess and improve what you ship
- Experience building responsive, data-rich applications using APIs and dynamic or real-time data, alongside close collaboration with Product and Design in written and verbal English
- Versatility and thoughtful AI use. You are comfortable wearing multiple hats and use tools such as Cursor, Copilot, or Claude to work faster while retaining responsibility for engineering judgment and quality
- Proven experience building and shipping consumer mobile apps for Asian markets. You understand the region’s UX and design conventions, its technical limitations, and how to navigate launch challenges including firewall and connectivity restrictions. You can clearly explain how you have solved these problems before
NICE TO HAVES
- Experience in fintech, trading, crypto, payments, or another financial technology environment, with an understanding of trading, investing, or financial products
- Experience with real-time or streaming data, and improving mobile application performance, responsiveness, and reliability across a range of devices
- Experience across both mobile and web, or in a startup or small-to-medium-sized technology company where engineers work closely with Product and Design
- Native mobile experience in Swift or Kotlin, including sound judgment about when to work below the React Native layer
- Chinese language proficiency, such as Mandarin, or another Asian language
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is a leading global financial institution with a strong presence across Capital Markets and Financial Services. The organization operates in a highly technology-driven environment where reliable, resilient, and high-performing trading systems are critical to business operations.
The technology teams work closely with front-office trading desks, developers, quants, and business stakeholders to support sophisticated financial applications and ensure seamless technology operations across global markets.
What You’ll Do
Provide day-to-day application support for Fixed Income and Capital Markets trading systems, including application monitoring and responding to user queries through email and chat.
Work closely with global and regional business users, Trade Floor teams, Developers, Quants, and Technology groups to investigate and resolve issues within agreed timelines.
Log and manage requests, incidents, problems, and changes using ServiceNow and Atlassian JIRA.
Troubleshoot production issues, perform root cause analysis, and track incidents through resolution.
Support application rollouts, upgrades, deployments, and implementation activities, ensuring issues are identified and resolved effectively.
Conduct end-to-end testing, regression testing, and QA for enhancements, bug fixes, and application changes before production releases.
Partner with development teams to build solutions that leverage enterprise monitoring and logging, improve system resilience, and minimize manual maintenance.
Develop a deep understanding of application components, functionality, interfaces, data flows, business rules, system dependencies, and operational processes.
Proactively monitor system performance and identify opportunities to improve application stability, reliability, and operational efficiency.
Participate in Disaster Recovery planning and testing, system changes, and server upgrade activities.
Contribute to operational documentation and knowledge sharing to strengthen the team's ability to support critical applications.
Follow ITIL best practices across Incident, Problem, and Change Management processes.
Manage multiple priorities simultaneously while maintaining clear and effective communication with business stakeholders.
What You Bring
Professional experience supporting Capital Markets, Fixed Income, trading, or financial operations applications, particularly in a high-pressure production environment.
Strong experience with application support, production troubleshooting, monitoring, incident management, and root cause analysis.
Knowledge of ITIL service operations methodologies and experience working with service management platforms such as ServiceNow and JIRA.
Strong understanding of IT operations practices, including monitoring, logging, alerting, application performance, and operational controls.
Excellent communication and problem-solving skills, with the ability to manage business expectations and communicate effectively with both technical and non-technical stakeholders.
Ability to work independently while also collaborating effectively within a global, cross-functional team.
Strong understanding of application dependencies, system components, interfaces, data flows, and business processes.
Experience reviewing and supporting system changes, application deployments, server upgrades, and Disaster Recovery activities.
English level
Intermediate/Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Learning Design and Enablement Manager will join the Enterprise Learning & Development team within the People organization to build applied learning experiences that strengthen leadership, professional, and Artificial Intelligence (AI) capabilities. You’ll translate business needs into practical, scenario-based learning that supports lasting behavior change, scalable enablement, and measurable business impact. Reporting to the Manager of Enterprise Learning & Development, this role is remote in the United States and Canada and will help build the capabilities 1Password needs to deliver on its mission.
How we’re using AI today
On the People team, we’re using AI intentionally and responsibly as part of how our work gets done. We’re building a shared foundation of AI confidence and capability with the belief that innovation happens best when we learn and experiment together. From drafting communications and synthesizing feedback to automating workflows across the employee lifecycle, we’re embedding AI into our day-to-day operations and the way we collaborate cross-functionally, helping us move quickly and create space for the human moments that matter most.
This is a remote opportunity within Canada and the US.
What we're looking for:
• 7+ years of experience in instructional design, learning design, or a related learning and development role, with experience translating capability needs into practical learning solutions.
• Experience designing scenario-based learning grounded in real business workflows and focused on behavior change rather than one-time knowledge transfer.
• Ability to identify patterns across stakeholder needs and create reusable frameworks, content, and learning experiences that can scale across teams.
• Experience embedding measurement and evaluation into learning solutions, along with the ability to connect learning outcomes to business impact.
• Working knowledge of instructional design methods such as Analysis, Design, Development, Implementation, and Evaluation (ADDIE), Design Thinking, backward design, or comparable approaches.
• Strong project management, facilitation, communication, and independent decision-making skills, with the ability to turn ambiguous needs into clear solutions and manage multiple priorities.
• Experience building workplace AI capability, designing leadership programs across multiple leadership levels, or using emerging learning technologies and AI-enabled tools.
What you can expect:
• Design and develop applied learning solutions based on identified capability needs, using real business scenarios and workflows.
• Partner with functional enablement leads, subject matter experts, and cross-functional stakeholders to integrate learning into existing programs and team practices.
• Lead the design and development of leadership capability programs for front-line, mid-level, and senior leaders, facilitating selected sessions as needed.
• Create learning experiences that help people use AI thoughtfully and effectively, with an emphasis on judgment, critical thinking, responsible application, and evaluating outcomes.
• Develop reusable frameworks, practices, measurement approaches, and resources that strengthen learning delivery and effectiveness across the organization.
• Build evaluation into each solution, use learner and stakeholder feedback to improve programs, and maintain learning materials so they remain current and relevant.
USA-based roles only: The annual base salary for this role is between $119,000 USD and $173,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $106,000 CAD and $154,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Australia
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
ABOUT THE ROLE
Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes.
We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.
You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.
WHAT YOU'LL OWN
DELIVERY OPERATIONS
- Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives.
- Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations.
- Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery.
- Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.
OFFERINGS AND REUSABLE ASSETS
- Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides.
- Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs.
- Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.
GOVERNANCE, TOOLING, AND METRICS
- Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking.
- Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction.
- Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking.
- Partner with Legal on SOW frameworks and language.
WHAT WE'RE LOOKING FOR
REQUIRED QUALIFICATIONS
- 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles.
- Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers.
- Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones.
- Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies.
- Strong structured problem solving, facilitation, and systems thinking, including participation in
- Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools)
- Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike.
- High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.
Preferred Qualifications
- Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator.
- Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting.
- Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase.
- Experience building engagements with third-party partners and system integrators within professional services delivery models.
WHY THIS ROLE
Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.
What to Expect in the First 30 Days
- Shadow: join scoping calls and review active projects.
- Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking.
- Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.
What to Expect in the First 60 Days
- Manage first customer engagement directly, with support from the existing team.
- Identify the highest-priority SOW template gaps for standardization.
- Document the current delivery framework as it exists today capturing what's working, and what needs to change.
What to Expect in the First 60 Days
- Autonomously managing customer engagements.
- Support leadership with quarterly review cycles on active engagements and retrospectives.
- Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.
Docker does not offer visa sponsorship for this role.
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sony Interactive Entertainment
Security Architecture | Cloud | AI Security | Enterprise Platforms
We are seeking a Staff Security Architect to help shape and secure the next generation of enterprise, cloud, platform, and AI-enabled technology. This role combines deep security architecture expertise with strong engineering judgment and the ability to influence technical direction across complex, global environments. The successful candidate will partner with engineering, infrastructure, product, and security teams to identify systemic risk, develop scalable security patterns, and guide secure adoption of emerging technologies, including generative AI and agentic systems.
Key Responsibilities
Design, review, and approve security architecture for enterprise, cloud, SaaS, platform, and application environments, balancing business objectives, engineering constraints, and risk.
Lead cloud security architecture across AWS, Google Cloud, and hybrid environments, including identity, network security, data protection, logging and monitoring, key management, workload isolation, security posture management, and the effective use of native and third-party cloud security controls.
Define and review security architecture for SaaS and PaaS platforms, including identity federation, privileged access, tenant configuration, data protection, API and integration security, logging, third-party risk, and secure adoption of enterprise SaaS services.
Drive security throughout the software delivery lifecycle, including source control, CI/CD pipelines, build systems, artifact repositories, infrastructure as code, secrets management, code and artifact signing, software provenance, deployment automation, and security controls for developer platforms.
Lead security architecture for AI-enabled systems, including generative AI, large language models, retrieval-augmented generation, AI agents, model-serving platforms, and AI-assisted developer workflows.
Design mitigations for risks such as prompt injection, insecure tool use, excessive agency, sensitive-data disclosure, model or supply-chain compromise, unsafe output handling, and abuse of AI services.
Define security requirements for AI data, models, prompts, embeddings, vector stores, APIs, tools, and agent identities, including least-privilege access, secrets management, encryption, isolation, provenance, logging, monitoring, and lifecycle controls.
Architect and improve identity, authentication, authorization, network security, key management, cryptography, application security, and production security controls across complex environments.
Identify security design gaps in existing and proposed systems; translate findings into practical architecture improvements, reference patterns, hardening standards, preventative controls, and responsible automation that improves repeatability and operational effectiveness.
Provide technical leadership across multi-disciplinary teams, clearly articulating risks, tradeoffs, and recommended solutions to engineering leaders, business stakeholders, and audiences without a security background.
Required Qualifications
15+ years of relevant experience in security architecture, security engineering, product security, cloud security, infrastructure security, or related disciplines, with demonstrated leadership at senior or staff level.
Deep knowledge of security architecture principles across cloud, application, network, identity, platform, infrastructure, and enterprise environments.
Hands-on experience designing or securing cloud-based and containerized environments, including major cloud platforms such as AWS or Google Cloud.
Strong understanding of modern identity and access management, PKI, OAuth/OIDC, SAML, TLS, VPNs, secrets management, key management systems, cloud KMS, and HSMs.
Expertise in network and application security controls such as WAFs, NGFWs, segmentation, DMZ design, DDoS mitigation, load balancing, proxies, intrusion detection/prevention, and host-based controls.
Experience with secure software development, threat modeling, CI/CD and developer platforms, application security, and engineering mitigations across the software lifecycle.
Working knowledge of AI/ML security concepts and the ability to evaluate security risks in generative AI, LLM, and agentic system architectures, including data flows, trust boundaries, model access, and tool integrations.
Strong critical thinking, risk prioritization, communication, and influence skills, with the ability to lead through ambiguity and work effectively across global, cross-functional teams.
Bachelor's degree in Computer Science, Mathematics, Engineering, Information Security, or equivalent practical experience.
Preferred Qualifications
Experience securing AI/ML platforms, generative AI applications, model gateways, RAG architectures, vector databases, or agentic workflows in production environments.
Experience with AI security evaluation, red teaming, adversarial testing, model abuse testing, or control validation for AI-enabled systems.
Experience securing large-scale Linux, distributed, multi-tenant, or high-availability production environments.
Development or automation experience in Python, C++, Java, or similar languages.
Recognized technical leadership through patents, publications, open-source contributions, conference participation, teaching, or security community involvement.
Penetration testing, adversarial security, or attacker-minded design experience.
Master's degree or Ph.D. in Computer Science, Mathematics, Engineering, Information Security, or a related field.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, New York, United States
Our Story
At think-cell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams.
Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you! 🚀
What you will do:
We’re looking for a strategic and customer-centric Customer Success Manager to oversee a portfolio of strategic global customers, driving long-term value, adoption, and partnership.
In this high-impact role, you'll serve as a trusted advisor to senior stakeholders, driving retention, expansion, and long-term customer success. You'll develop deep partnerships within your accounts, identify new opportunities to add value, proactively manage renewals, and align think-cell usage with strategic business goals. This is an ideal role for someone who excels at building executive relationships, influencing without authority, and turning customer satisfaction into measurable growth.
If you thrive in a high-ownership environment and are passionate about delivering customer outcomes at scale—we want to hear from you.
Key Responsibilities:
Own a portfolio of think-cell’s most strategic accounts.
Serve as the primary relationship owner, responsible for renewals and upsells while driving retention, growth, and long-term customer value.
Partner with champions and executive sponsors to drive product adoption, resolve issues, and uncover new use cases.
Orchestrate executive business reviews, track adoption metrics and align on success plans.
Monitor account health and proactively mitigate churn through deep engagement and value delivery.
Identify opportunities to evangelize new features or product enhancements within high value accounts.
Your profile:
Bachelor’s, Master’s degree in Business or related relevant field.
3–6 years of experience in strategy consulting is preferred, or management consulting within high-growth technology companies.
Experience navigating large, complex customers and partnering with technical and executive stakeholders.
Excellent relationship building skills and a proactive approach to customer engagement.
Organized and highly accountable with a bias towards action.
Strong ability to communicate value and navigate customer organizations with precision.
Understanding common GTM tools (e.g. Salesforce.com, Outreach.io) is a plus
Appreciation of our product - willingness to understand think-cell’s product and value is a must (don’t worry, it’s very intuitive); experience with think-cell is a plus
Hybrid: Willingness to work on-site in, minimum of 3 days/week
- NYC office (opening soon).
Executive presence, ability to influence, build rapport, and excellent communication skills.
We believe in a human hiring process, every application is personally reviewed.
Why is think-cell the right place for you?
At think-cell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation.
Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity.
Our Values
At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking
: We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.
Ownership
: We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.
Customer First
: We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.
Unified Team
: We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.
Strive for Excellence
: We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.
Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this position, we anticipate paying OTE of $130K - 160K/yr. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
At think-cell, we value diversity. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
#SalesStrategy #StrategyJobs #techJobs #LI-Hyrbid
Location: Jakarta, Indonesia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
As Client Partner for Pinterest, you will grow Aleph's business in Jakarta where you will serve as the primary strategic growth driver and trusted media advisor for major brands, enterprise advertisers, and media agencies in Indonesia. You will be responsible for building high-touch executive relationships, driving Pinterest advertising revenue, and positioning Pinterest Ads as an essential full-funnel channel from inspiration and consideration to conversion and shopping.
This is a commercial, client-facing role requiring deep expertise in digital media, agency holding networks, performance marketing, and the Indonesian consumer landscape.
What you'll do
Business Development & Revenue Growth
Own and manage a designated portfolio/book of high-value brands and media agencies across Indonesia.
Pitch and secure ad spend commitments for Pinterest Ads, consistently meeting or exceeding quarterly and annual revenue targets.
Identify new market opportunities, cold prospects, and underpenetrated categories (e.g., Beauty, Fashion, E-Commerce, FMCG, Home & Living, Travel).
Strategic Account Management & Partnerships
Build multi-threaded relationships with C-suite executives, Media Heads, and Brand Managers across top agencies and brands.
Lead Business Reviews (QBRs/EBRs), joint business planning (JBP), and pitch presentations tailored to client goals.
Educate the Indonesian market on Pinterest’s unique value proposition: visual search, high commercial intent, visual discovery, and shopping integration.
Campaign & Performance Strategy
Partner with internal Account Managers and Ad Operations specialists to design, execute, and optimize goal-oriented ad campaigns.
Leverage data-driven storytelling, audience insights, and media attribution models to demonstrate return on ad spend (ROAS).
Guide clients on creative best practices tailored for Pinterest (e.g., standard pins, video pins, carousel pins, product tags, shopping ads).
Cross-Functional Collaboration & Market Intelligence
Act as the advocate for Indonesian clients, sharing localized feedback and market trends with global Pinterest and Aleph teams.
Stay updated on competitive digital landscapes (TikTok Ads, Meta Ads, Google Ads) to effectively position Pinterest Ads.
What you will need for this role
Experience:
5+ years of digital advertising sales, media agency, or key account management experience within the Indonesian market.
Domain Knowledge:
Strong understanding of performance and branding ad solutions, programmatic buying, attribution models, and full-funnel media planning.
Agency Network:
Existing, strong network of contacts across top media agency holding groups (e.g., WPP, Omnicom, IPG, Publicis, Dentsu, Havas) and direct enterprise brands in Indonesia.
Communication Skills:
Professional fluency in
Bahasa Indonesia
and
English
(written and spoken).
Platform Familiarity:
Direct experience working with social ad platforms (Pinterest, Meta Ads, TikTok Ads, or Google Display Network). Experience with e-commerce integrations and catalog ads is a strong plus.
Mindset:
Proactive, goal-oriented hunter-builder mindset comfortable navigating fast-paced environments.
Education:
Bachelor’s degree in Business, Marketing, Communications, or a related field.
What you'll love about us
Competitive Package:
Base salary, performance-based bonus structure, and comprehensive local health benefits.
Growth Opportunities:
Direct exposure to global platform ecosystems and fast-track career development within Aleph’s international network.
Flexibility:
Hybrid work culture based in Jakarta, balancing office collaboration with remote flexibility.
Culture:
Collaborative, meritocratic environment that values innovation, autonomy, and delivering real business outcomes.
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us
This is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you!
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Remote, Massachusetts, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking to hire a Sales Director to join the Revenue Team in Boston, MA. This person will be responsible for building out our enterprise customer base. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs.
What You'll Do
Own the full sales cycle from lead to ongoing utilization for enterprise prospects
Organize POC implementations of dbt Cloud Enterprise
Win 20 new dbt Cloud Enterprise customers per year (after ramp)
Lead and contribute to team projects that develop our sales process
Work with product to build and maintain the dbt Cloud enterprise roadmap
Become an expert in SQL, dbt, and enterprise data operations
Be an active member of the dbt open source community
Skills We’re Looking For
6+ years closing experience in technology sales, with 2+ years of experience in enterprise sales.
Ability to understand complex technical concepts and develop them into a consultative sale
Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO)
The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams
Ability to operate in an ambiguous and fast-paced work environment
A passion for being an inclusive teammate and involved member of the community
Experience with SQL or willingness to learn
Bonus Skills
Prior experience in analytics, ETL, BI, and/or open-sourced software
Knowledge of or prior experience with dbt
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$142,486
—
$178,107.75 USD
OTE (On Target Earning)
$284,972
—
$356,215.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Austria; Montenegro; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption.
As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed:
OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS
- Act as the dedicated technical point of contact for a portfolio of strategic top tier customers.
- Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations.
- Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.
DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE
- Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability.
- Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes.
- Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability.
MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE
- Oversee technical support intake, issue management, critical incidents, and high-severity support cases.
- Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams.
- Keep customers informed with timely communication, clear resolution plans, and proactive risk management.
TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT
- Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans.
- Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product & engineering.
- Share structured customer insights with Product and Engineering to improve platform outcomes at scale.
- Identify and address technical product gaps surfaced by enterprise customers, from triaging bugs and feature requests to contributing lightweight fixes, workflow improvements, or pull requests where appropriate, partnering with Product and Engineering to get high-impact improvements adopted.
REQUIREMENTS
MUST-HAVES
- 🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role.
- ☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations.
- 🔎 Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments.
- 💬 Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders.
- 🤝 Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes.
- 🔁 Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges.
- 🛠️ Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, cloud environments, and the operational considerations needed to run scalable, reliable production systems.
NICE-TO-HAVES
- 🔧 At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar.
- 🤖 Familiarity with AI / LLM integrations, agentic workflows, or automation use cases involving AI-enabled business processes.
- 🏢 Experience supporting both self-hosted and SaaS enterprise customers, especially in complex or highly regulated environments.
- 🧑💻 Background working with open-source, developer-first, or technical platform products.
- 📈 Previous exposure to scaling customer success or TAM motions in a high-growth SaaS or infrastructure company.
- 🤝 Proactive and consultative in approach, with the ability to understand the business impact of technical issues, anticipate upcoming challenges, and stay organised across multiple customer priorities.
Why join us?
At n8n, you’ll play a key role in shaping how our most strategic customers scale their automation infrastructure with confidence. You’ll be the technical owner for long-term top tier partnerships, working closely with customers and internal teams to improve platform health, reduce operational risk, and turn real-world customer insights into better product outcomes.
You’ll join one of Europe’s fastest-growing startups at an exciting stage of growth, with the autonomy to build trusted relationships, influence how we deliver top tier support, and help define what exceptional technical success looks like for enterprise customers.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Remote; United Kingdom
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
The ElevenLabs Impact Program exists to democratize access to our technology and make AI work for all people, supporting for-good use cases across healthcare, education, and culture. Today, our work includes providing free and discounted access to nonprofits, partnering with university professors to bring voice AI into the classroom and the research lab, and working to restore the voices of one million people living with permanent voice loss through our 1 Million Voices initiative (learn more at elevenlabs.io/impact http://elevenlabs.io/impact). We're looking for a Producer to own the external storytelling and event presence for Impact, a role that coordinates PR, agency management, social launches, documentary-style case studies, and event production. This is a hands-on, in-house role: you're the person who makes sure every launch, film, and activation meets (or, ideally raises) the bar of the rest of the company's output, working closely with our internal Design, Comms, and Events teams, and, when applicable, with the external agencies and production teams supporting PR, film, and creative execution. Much of Impact’s work is made with people who live with a disability, or are members of vulnerable communities. You will ensure their views carry equal weight and their input helps shape every project, from first conversation to final cut. As Impact's first dedicated producer, you'll build the production and launch engine for a team whose external footprint is scaling fast; this quarter alone includes more than five events, six documentaries in production, two live ElevenLabs Summit sessions, a partner launch every month, and several more case studies in flight.
WHAT YOU'LL DO
- Coordinate production of Impact's documentary case studies: travel and work onsite for filming when needed, work closely with external production and direction teams, bringing opinions on story and craft, and partner with our Design team to make sure every film meets ElevenLabs' bar and brand guidelines.
- Work alongside subjects of our case studies, many of whom live with a disability, as equals and ensure that the production team does the same. You will build in consent, access needs, and editorial input at every stage to ensure alignment in how the story is told, cut, and shared.
- Plan and execute Impact's conferences and activations alongside the Events team, turning each one into an in-person moment that drives real ROI and leaves a lasting impression, with Impact's own storytelling angle built in.
- Support Comms in telling Impact's story through PR, coordinating with Comms and, when applicable, a PR agency to keep press windows and partner announcements on track, and helping make sure Impact's international stories get told well as the program expands globally.
- Partner with Design to keep all video and static collateral on-brand, advocating for a high creative standard and Impact’s lens.
- Carry a consistent visual and narrative thread across launches, blog content, and ElevenLabs Summit presentations.
- Draft copy for social and blog content, collaborating with Comms to land a final draft, and with Design on all launch-related visual assets.
- Manage multiple concurrent launches, shoots, and events at once.
REQUIREMENTS
- A great project manager with a sharp creative eye, someone who runs cross-functional logistics flawlessly, has real taste, and will push the team to hit it.
- Proven practical experience working with vulnerable communities, especially people living with a disability, and ensuring they are provided the time, space and accommodation to be equal partners in high-pressure productions, on tight timelines, and in public.
- Organized and detail-oriented, with a track record of juggling several production timelines at once.
- Creative or production background (agency, marketing, in-house brand/content team, documentary or branded content) comfortable being on set and in the room with Design, not just commissioning the work.
- Strong writing and visual taste; can tell when something is on-brand and polish-worthy.
- 2-5 years of experience in production, events, or brand marketing.
- Comfortable traveling for shoots and events.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next
Sales Development Representative
supporting
Twilio’s
New Business and Strategic Sales organizations.
About the job
This role is critical to growing and developing pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy.
As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you.
Responsibilities
In this role, you’ll:
Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.
Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.
Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline.
Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows.
Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling.
Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Growth-oriented and ready to build toward future leadership or customer-facing roles.
Goal-oriented and biased toward action (our quota is the floor, not the ceiling!).
Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach.
Comfortable with change and energized by a fast-moving environment.
Enjoy variety and creativity in your day-to-day workflow.
Have a demonstrated ability to navigate challenges with resilience.
Embrace responsibility and enjoy partnering with Account Executives as part of a team.
Desired:
1+ year of customer-facing experience.
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 0% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоRemote, USA
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Brazil
УдалённоRemote (United States | Canada)
УдалённоAustralia
United States, San Mateo, CA
New York, New York, United States
ГибридJakarta, Indonesia
УдалённоRemote, Massachusetts, United States, AMER