Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Solutions Team are technical experts that work directly with customers and partners to provide world-class product, sales, industry, and domain expertise. Through deep customer/partner and product understanding, Partner Consultants are trusted advisors externally, and able to positively influence the product roadmap internally. Partner Consultants support Ramp’s Partner Managers across our diverse channel ecosystem — including accounting firms, value-added resellers, private equity firms, and more — by delivering deep product expertise and workflow advisement to partners and their clients. PCs build partner competency, guide best-practice adoption, and strengthen partner trust in Ramp’s capabilities to help them drive meaningful outcomes for the businesses they serve.
WHAT YOU’LL DO
- Partner with Channel, Partnerships, Sales, Product and Partner Firms to advocate for product & integration development in-line with customer needs
- Collaborate with Ramp Channel Partner Managers to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and enablement creation to onboard and train Ramp's partners
- Help partners build service packages targeted at Ramp customers and identify opportunities for client-advisory services or managed-services. Develop product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs
- Architect, advise on, and validate custom API-based integrations between Ramp and third-party platforms — supporting partners in the design, build, and testing of reliable, scalable integrations.
- Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp in conjunction with Channel partners
- Evaluate customer requirements for new partner opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery
- Work alongside Channel, Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
WHAT YOU NEED
- 6+ years of experience in Partner Architecture, Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions
- Bachelor's degree in computer science, engineering, business, finance, accounting or related field
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Experience in channel sales, working with SIs & ISVs highly desired
- Expertise in API architecting between finance based software programs
- Proficiency in IdP, HRIS, and/or ERP solutions. Expertise in accounting systems, controllership needs, and finance/accounting workflows
- Exceptional organizational, project management, and time management abilities
- Strong skills in engineering, system design, and technical specification writing
- Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
УдалённоRemote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
Location: Remote, United States
Workplace: Remote
The role / impact
At Xero, our purpose is to make running a business beautiful by empowering small businesses and their advisors with cloud technology. As a Solutions Consultant for Payroll, you will combine consultative guidance with relationship building to champion the adoption of Xero and Xero Payroll across accounting and bookkeeping practices. You will partner with accountants and bookkeepers, listening carefully to uncover workflow bottlenecks and demonstrating how our integrated payroll platform can simplify practice operations.
Your impact will be felt directly across the small business community as you guide partners through both pre- and post-sales journeys. By delivering practical demonstrations and facilitating smooth migrations onto our platform, you will help firms unlock new efficiencies, expand their service offerings, and build confidence in modern cloud solutions.
The team / how they connect
You will join a dedicated group of partner consultants and sales specialists who support accounting practices across the region. Together, the team oversees the enablement, adoption, and ongoing success of Xero's platform, with a focused commitment to payroll and practice workflow solutions. We work closely in an open, collaborative environment, teaming up on partner discovery, sharing technical insights, and aligning our efforts to deliver meaningful outcomes for our community.
The team is currently working on / Initially, you will focus on
- Leveraging a modern tech stack that centres on Xero Payroll, the wider Xero platform, and integrated ecosystem tools including Melio and Syft, alongside Salesforce CRM[cite: 1, 5].
- Guiding accounting practices through detailed payroll data conversions and project planning to ensure smooth transitions from legacy systems.
- Partnering with sales colleagues to deliver tailored product demonstrations and discovery sessions that showcase the value of cloud payroll to prospective practices.
- Developing a comprehensive library of partner enablement resources, practical guides, and FAQ videos to support scalable adoption in future rollouts.
Where and how you can work
Xero offers a flexible hybrid work model that balances the convenience of working from home with regular in-person collaboration on designated boost days in the office. This role also embraces travel, with approximately 25% of your time spent out in the field connecting with accounting partners at roadshows, conferences, and on-site workshops, alongside around 10% domestic travel for internal community events and team development.
Here are some of the things we are looking for
- You bring practical knowledge of payroll operations, cloud accounting software, and the everyday workflows of an accounting practice.
- You have experience in B2B SaaS customer success, account management, or consultative sales, with a track record of supporting client retention and growth.
- Your presentation and communication skills allow you to convey complex technical information clearly and build rapport with diverse stakeholders.
- You are skilled at active listening, project planning, and guiding partners through change with empathy and patience.
- You hold an accounting background or CPA certification (or equivalent practical experience), coupled with an enthusiasm for continuous learning and technological change.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- $81,000 to $101,000 + commission USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Remote (US); San Francisco, CA; New York, NY (HQ); Toronto, ON
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
This position sits within Ramp’s Channel team and reports to Partner Consulting. In this role, you’ll build and scale Ramp’s long-term System Integrator (SI)-led implementation program. You’ll enable a broad ecosystem of implementation partners to support a meaningful volume of Ramp-referred customers, deliver high-quality implementations, and extend the capacity of Ramp’s Customer Success organization.
Ramp’s current SI pilot is the starting point - not the end state. You’ll translate the pilot’s learnings into the operating model, technical readiness, commercial foundations, and quality controls required to scale responsibly from an initial cohort to a broad network of partners across products, ERP ecosystems, and geographies.
You’ll be Ramp’s technical and programmatic owner for SI delivery: enabling partners to implement Ramp successfully, defining clear scope and certification standards, measuring implementation quality and customer outcomes, and turning field learnings into improvements across product, enablement, and partner strategy.
This is a senior IC role, not a people-management role. You’ll need equal credibility in technical implementation conversations and commercial partner-program design, working closely with Channel Partner Managers, Solutions, Customer Success, Product, Product Operations, Accounting Integrations, Legal, Security, and Finance.
WHAT YOU'LL DO
- Build and scale the SI operating model, including partner segmentation, certification tiers, service packages, implementation methodology, scope boundaries, escalation paths, quality standards, and performance management.
- Own partner readiness and technical enablement across Ramp configuration, ERP integrations, data migration, testing, cutover, and customer change management - defining what partners can deliver independently, when Ramp co-delivery is required, and what remains out of scope.
- Serve as the first-line technical strategist for SI partners: resolve standard implementation and integration questions, orchestrate specialist support for true exceptions, and convert recurring issues into scalable playbooks, training, or product feedback.
- Establish the delivery-quality and performance system for the program, including implementation reviews, certification gates, QBRs, customer feedback loops, remediation plans, and reporting on time-to-live, activation, CSAT, rework, capacity, cost-to-serve, and partner-sourced or partner-influenced pipeline.
- Design the commercial and capacity model in partnership with Channel and Finance, including fixed fees, milestone-based payouts, accelerators, partner capacity commitments, joint business planning, and the program economics required to scale sustainably.
- Lead responsible program expansion across new products, ERP ecosystems, and geographies; set readiness gates for complex offerings such as Procurement, and influence Product, Product Operations, Product Marketing, and Accounting Integrations using structured field feedback.
WHAT YOU NEED
- Significant senior-level experience scaling an implementation, services, or partner-delivery motion from pilot through repeatable multi-partner execution.
- Experience in a partner-ecosystem-dependent technology business, such as ERP, accounting, finance operations, procurement, or enterprise SaaS or at a systems integrator/consulting firm that implements those platforms.
- Demonstrated ownership of implementation quality and customer outcomes, including scope control, partner certification, delivery QA, and escalation governance.
- Technical fluency to lead credible conversations about integrations, configuration, data migration, ERP workflows, and implementation design; engineering depth is not required, but sound judgment on when to engage specialists is.
- Commercial judgment to design partner packages, incentives, capacity commitments, payout structures, and guardrails that protect customer outcomes and program economics.
- Ability to build 0-to-1 operating mechanisms and trusted senior relationships across a diverse partner ecosystem - from specialized regional SIs to global strategic consultancies - including the confidence to challenge partners and internal stakeholders when delivery readiness is insufficient.
NICE TO HAVE
- Experience building or scaling a white-label, staff-augmentation, or outcome-based services model.
- Experience with Card, Bill Pay, Procurement, AP automation, ERP integrations, multi-entity environments, or global finance operations.
- Experience expanding an SI/channel program across North America and international markets.
- Prior 0-to-1 partner-program or services-program experience.
WHAT SUCCESS LOOKS LIKE
- Establish the SI operating model, including partner readiness, certification, service packages, quality standards, escalation paths, and reporting.
- Enable existing partners to deliver the supported scope with greater independence, predictable quality, and a commercial model tied to verified milestones and customer outcomes.
- Publish a data-backed expansion plan across products, ERP ecosystems, and regions, with clear readiness gates for complex offerings such as Procurement.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the role Nebius is building cloud infrastructure and AI platforms used at scale. We are looking for a Senior Product Designer to join the Nebius Console team and lead the design of Compute experiences: complex, high-impact workflows used by technical teams to create, configure, monitor, and manage cloud resources. This role is for a designer who enjoys working with complex systems, understands the value of clear interaction models, and can turn technical depth into intuitive, reliable product experiences.
What you'll do
Own end-to-end design for Compute features in Nebius Console, from discovery and problem framing to delivery, launch, and iteration.
Design clear, scalable workflows for complex cloud infrastructure scenarios, including resource creation, configuration, management, monitoring, and troubleshooting.
Translate business goals, technical constraints, and user needs into coherent user journeys, information architecture, and interaction models.
Partner closely with Product Managers, Engineers, Designers, UX Researchers, and other stakeholders throughout the product lifecycle.
Explore and validate design hypotheses through user insights, prototypes, product data, and feedback from internal and external users.
Clearly present design solutions, trade-offs, and rationale to cross-functional teams.
Work closely with engineers during implementation to ensure high-quality execution and consistency.
Contribute to the development and maintenance of the design system, improving consistency, usability, and quality across Nebius Console.
Collaborate within a strong design team through reviews, critiques, shared patterns, and design system contributions.
Required qualifications
6+ years of experience as a Product Designer working on digital products.
Strong product thinking and the ability to approach design through connected user scenarios, product goals, and system constraints.
Experience designing complex B2B, SaaS, developer tools, infrastructure, or admin products.
Ability to balance usability, consistency, technical feasibility, and innovation in complex systems.
Strong systems thinking, attention to detail, and ability to work in a structured, systematic way.
Strong proficiency in Figma, including complex flows, components, variants, and interactive prototypes.
Ability to communicate design decisions clearly and constructively with both product and engineering teams.
Nice to have
Experience designing cloud consoles, infrastructure platforms, developer tools, or other technically complex products.
Familiarity with cloud concepts such as virtual machines, compute resources, networking, storage, quotas, permissions, or monitoring.
Experience with UX research, usability testing, customer interviews, or feedback analysis.
Ability to communicate effectively with engineers using basic HTML, CSS, and JavaScript terminology.
Experience working with design systems at scale.
What we offer
Competitive salary and a comprehensive benefits package.
A clear and meaningful area of ownership within one of the core parts of the cloud platform.
Opportunities for professional growth as the product, design team, and platform scale.
Flexible work arrangements, with hybrid and remote options depending on location
A collaborative, product-focused environment with close design–engineering partnership.
A strong design team with space for thoughtful critique, shared standards, and high-quality product work.
Perks and culture
Benefits & Perks: Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
If you enjoy designing complex products, working closely with engineers, and turning technical infrastructure into clear and reliable user experiences, we would be glad to hear from you!
Location: Remote Germany
Workplace: Remote
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As a Technical Account Manager, you’re the trusted technical engine behind our enterprise customers' greatest learning transformations! You will embed yourself as an essential strategic partner, bridging high-level customer business goals with Docebo’s cutting-edge platform capabilities. In this role, you won't just solve problems—you'll architect long-term technical strategies, pilot innovative solutions, and ensure our customers unlock maximum value to become partners for life.
This is a fully remote position, open to candidates located in Germany.
⚡ THE DAY-TO-DAY
- Architect the Future: Translate customer business and eLearning goals into long-term, scalable technical strategies using Docebo’s robust feature set.
- Own the Technical Relationship: Take full technical and product ownership of your assigned enterprise accounts while collaborating closely with Account Teams on commercial growth.
- Serve as the Trusted Advisor: Guide executive and technical stakeholders through platform innovations, API integrations, and AI-assisted workflows to maximize operational efficiency.
- Proactively Protect Platform Health: Monitor technical performance metrics—like API usage and login trends—to catch and mitigate potential risks long before they hit platform stability.
- Lead Executive Technical Reviews: Deliver high-impact performance presentations on SLAs directly to customer leadership and champion customer feedback internally to Docebo teams.
- Drive Systemic Platform Improvements: Partner with Premium Advisors and internal resources to analyze support case patterns, run proof-of-concept pilot projects, and streamline overall platform health.
💪 YOUR SUPERPOWERS
- Enterprise SaaS Expertise: Bring 5+ years of SaaS technical troubleshooting and 2+ years of enterprise/large account management experience.
- Integration & Auth Mastery: Hold a solid foundation in back-end practices, RESTful APIs, OAuth 2.0, SAML, and front-end essentials like JavaScript, CSS, and HTML.
- Data & Middleware Savvy: Possess hands-on skills in at least two key areas: iPaaS tools (e.g., Workato, Zapier), SQL queries, or data warehousing/BI tools (e.g., Snowflake, Tableau, Power BI).
- Executive Translator: Master the art of taking complex, highly technical concepts and translating them into simple, high-value business conversations for executive decision-makers.
- Global Flexibility & Travel: Ready to support EMEA regional time zones and comfortable traveling internationally up to 25% of the time.
- Project Management Mindset: Bring proactive ownership, analytical decision-making, and experience forecasting product release impacts or advising on AI/automation integrations.
- German language proficiency is required; however, English is the primary language used for day-to-day communication and collaboration.
🌟 BONUS POINTS
- Cloud Certified: Possess an active AWS Product Certification.
- Domain Experience: Background in the e-Learning, Learning Management (LMS), or Human Capital Management (HCM) industries.
- Scalability Specialist: Direct experience consulting on platform performance, high availability, uptime, and enterprise scalability.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Mississauga
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
PointClickCare is searching for a Principal AI Engineer who will lead and design AI systems across multiple SaaS solutions following our AI Design Patterns, defining technical standards and reusable patterns for reasoning, tool use, and coordinated action. This role will be part of a team which drives enterprise-wide AI enablement by defining strategy, evangelizing adoption, and delivering measurable business impact. It identifies and prioritizes high-value AI use cases, builds scalable AI solutions, and creates playbooks and patterns to accelerate implementation. Through innovation hubs and close collaboration with product, engineering, and operations, the team transforms prototypes into production-ready solutions. Additionally, it invests in talent development, equipping teams with the skills and tools to embed AI across the organization and leads governance of AI solutions across the organization.
To succeed as a Principal AI Engineer at PointClickCare, you need to be highly innovative, creative, accountable, collaborative, and passionate. The Principal AI Engineer partners with cross-functional teams to transition prototypes into secure, observable production solutions and establish playbooks, evaluation frameworks, and platform components to accelerate adoption. Additionally, the Principal AI Engineer mentors' teams and ensures alignment with Responsible AI, security, and regulatory requirements.
Responsibilities
- Set the technical vision and reference architecture for agentic AI across applications defining org-wide standards for reasoning loops, tool use/function calling, memory, safety, and interoperability.
- Build and govern reusable platform components—model broker & multi-model routing, orchestration services, evaluation harnesses, prompt/versioning stores, and telemetry—to accelerate adoption across teams.
- Develop and refine advanced prompting strategies for LLMs.
- Drive cross-functional roadmaps and integration standards across business teams—setting API/versioning contracts, optimizing LLM/agent cost performance, and mentoring engineers to raise the bar.
- Establish and evolve evaluation frameworks for LLMs and agentic systems, including offline and online testing methodologies, safety assessments, quality metrics, and business outcome dashboards.
- Be the go-to Subject Matter Expert (SME) and internal AI expert for relevant enterprise applications, senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices
- Identify, prioritize and execute AI use cases with clear business outcomes
- Be a coach/mentor for other engineers on AI maturity, including performing peer reviews, leading technical knowledge sharing sessions, establishing engineering best practices, approving pull requests and improving the overall quality of the technical solution
Qualifications we are looking for:
Proven leadership shipping agentic AI at scale across multiple products, setting organization wide standards for reasoning loops, tool use/function calling, memory, safety, and interoperability.
Must Have - Expertise & Hands-on experience in Agentic AI Tech stack primarily in Microsoft (Azure AI Foundry, Azure OpenAI, and Azure AI Document Intelligence) and Anthropic (Claude Cowork and Claude Code).
Must Have - Advanced Python & Java expertise in production systems (testing, packaging, performance profiling) and deep experience extending agent frameworks such as Anthropic, LangChain, and Foundry.
RAG/agent data pipeline expertise: document preprocessing (OCR/NER), chunking strategies, embeddings, vector stores, and data quality/versioning—with evaluation of harnesses for quality, cost, and latency
Extensive knowledge and understanding of enabling and maturing AI in a SaaS landscape.
Model serving and cost/perf optimization: experience with model broker patterns, multi-model routing, and serving stacks
Must Have - knowledge of relational databases (e.g. Microsoft SQL Server, PostgreSQL)
Experience using system and performance monitoring tools (e.g. AppDynamics, Kibana, OpenTelemetry)
BSc/BA in Computer Science or a related degree
Bonus points for:
· Experience with Docker, Kubernetes and Istio
· Experience with AWS/Azure cloud services or equivalent
· Experience with Service Oriented Architecture
· On-call experience with production grade systems
#LI-AV1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $191,700-213,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Limassol, Cyprus
Workplace: on-site
Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS.
We are looking for a strategic, hands-on Head of Marketing & Brand to own market presence, brand strategy, digital experience and go-to-market execution. This role combines product marketing, brand leadership, demand generation and sales enablement to ensure our positioning clearly communicates the value of our platform and drives measurable commercial outcomes.
Responsibilities
Product Positioning & Brand Ownership:
Define value proposition, visual identity, and tone of voice. Translate complex B2B payment tech (PCI DSS, 3DS, orchestration) into compelling commercial messaging across all touch points.
GTM Strategy & Product Launches:
Lead end-to-end GTM execution for new features, integrations, and target markets in close alignment with Product and Sales.
Digital Presence & Website:
Own the corporate website strategy, UX, and conversion optimisation to ensure continuous alignment with product releases and messaging.
Sales Enablement & Content:
Direct the content engine (LinkedIn, customer stories, blogs) and build world-class collateral (pitch decks, one-pagers, launch kits) for Sales and BD.
Team Leadership & Demand Gen:
Lead the marketing team, oversee campaign execution, manage event/conference presence, and track performance metrics across pipeline contribution and feature adoption.
Market Intelligence & AI Execution:
Conduct competitor analysis and leverage AI tools (ChatGPT, Claude, Perplexity) to accelerate research, content production, and GTM execution.
You’ll thrive here if you have
5+ years in B2B SaaS, fintech or payment technology marketing.
Strong product marketing and GTM experience.
Understanding of payment orchestration, PSPs, acquiring, routing, tokenisation and fraud solutions.
Excellent storytelling and communication skills.
Experience managing websites, digital content and brand strategy.
Strong analytical mindset with experience using marketing metrics to drive decisions.
Hands-on experience with modern AI tools (ChatGPT, Claude, Perplexity or similar).
Collaborative leadership style and ability to work cross-functionally.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family
Corporate mobile plan (unlimited in Cyprus with roaming included)
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Who we are
At OneSoil, we’re building tools that empower farmers and agribusinesses worldwide. Our mobile and web apps help monitor fields, optimize inputs, and increase yields using satellite imagery and proprietary AI models. OneSoil is headquartered in Zurich, with offices in Poland, Ukraine, and Cyprus. Our technology is used across 4% of the world’s cropland. This year, we became the first company to launch an AI Agronomist globally.
What You’ll Do
Lead and grow a product-focused backend team.
Hire, mentor, and develop engineers to reach their full potential.
Shape the technical vision and architecture of our backend systems, ensuring scalability, security, and high availability.
Drive the delivery of backend features in collaboration with product managers, designers, and AI/ML engineers.
Foster a culture of technical excellence and ownership within the team.
Build products that leverage modern AI models to deliver value to farmers worldwide.
Improve development processes and team workflows to ensure consistent and timely delivery.
Act as a hands-on technical leader: design and review solutions, unblock the team, and contribute to critical code when needed.
You’re a Great Fit If You Have
5+ years of backend development experience, with strong Python expertise.
Experience leading and scaling a product engineering team.
Strong expertise in Python 3.12+, Django 4+, Django REST Framework, Celery, pytest, Redis, PostgreSQL, Docker, RabbitMQ, and AWS.
Familiarity with FastAPI and Kubernetes.
Bonus points for experience with PostGIS, Helm, or ArgoCD.
A track record of building and shipping scalable SaaS products.
A solid understanding of Agile methodologies and the ability to align engineering with product goals.
A passion for mentoring engineers and building healthy, high-performing teams.
Curiosity and excitement about AI/ML-driven products.
Proficiency in Ukrainian is a plus.
What We Offer
A distributed international team with the flexibility to work from anywhere.
A product that is changing how agriculture works and creating value for farmers worldwide.
A key role in defining our technical and team strategy as we scale.
Location: Toronto
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ROLE OVERVIEW:
As a Business Development Representative (BDR) at Cohere, you will drive revenue growth by identifying, qualifying, and nurturing high-potential leads for our enterprise AI solutions. You’ll act as the first point of contact for prospects, understanding their business needs and aligning them with Cohere’s products to solve complex challenges like natural language processing, AI integration, and scalable language models. You’ll also have the opportunity to sell cutting-edge IP, that is being newly productised, within your own book of business.
KEY RESPONSIBILITIES:
- Proactively research and identify target accounts across region in industries such as finance, technology, manufacturing, healthcare, public sector, etc. using tools like LinkedIn Sales Navigator and CRM platforms to prioritise high-fit prospects.
- Conduct 40+ outbound calls and personalised emails daily to engage decision-makers (e.g., CTOs, CIOs, and Business Unit leads), focusing on understanding their pain points and demonstrating how Cohere’s AI solutions can address them.
- Qualify leads using the BANT framework (Budget, Authority, Need, Timeline) and document interactions in Salesforce, ensuring a clean and actionable pipeline for the sales team.
- Collaborate with marketing to refine messaging and campaigns based on prospect feedback, contributing to a 15%+ improvement in campaign response rates.
- Stay updated on industry trends, competitor offerings, and Cohere’s product roadmap to position our solutions effectively and anticipate customer needs.
- Run independent sales cycles on smaller opportunities with less overhead, from intro to close.
QUALIFICATIONS:
- 2+ years of experience in business development, sales, or a related role, with a proven track record of exceeding lead generation targets in a SaaS or tech environment.
- Strong communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders and build rapport quickly over phone and email.
- Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales enablement platforms, with the ability to analyse data to optimize outreach strategies.
- Experience in AI, machine learning, or enterprise software sales, with a basic understanding of natural language processing (NLP) concepts.
- Closing experience is seen as an advantage.
- A builder mindset is necessary to succeed here, the challenges will be unique based on the team you’ll be working with, and the role will evolve over time.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Milan, Italy; Biassono, Italy
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🗺️ THE ADVENTURE AHEAD
As a Senior Product Engineer I at Docebo, you aren't just writing code; you are the architect of a world-class SaaS platform that empowers millions to learn and grow. You’ll join a cross-functional team where your mission is to design and deploy solutions that push the boundaries of EdTech. By embracing "Near Zero Handovers," you will have the autonomy to see your ideas move from a whiteboard concept to a global production environment. This is your chance to tackle complex technical challenges and leave a lasting mark on a product that is literally shaping the future of work.
Our Tech-Stack
We build modern, scalable, and resilient products. Our ecosystem is diverse, and we believe in leveraging the best tools for the job. In this role, your day-to-day will be mainly focused on Golang and PHP development, and when needed supporting on Frontend development using Angular. Here is a snapshot of our technology stack:
- Core Backend: We power our services using PHP, Node.js (TypeScript), and Golang. We are also embracing Serverless architecture, leveraging it specifically for our newest modules and features to ensure maximum scalability and speed of innovation.
- Frontend Ecosystem: Angular is our main framework for web applications, though some of our cross-functional teams build components using React.
- Mobile Development: We deliver high-quality cross-platform mobile experiences powered entirely by React Native.
- Cloud & DevOps: Our entire infrastructure is fully cloud-native and hosted on AWS.
🛠️ THE DAY-TO-DAY
- Engineer Excellence: Design, implement, and deploy scalable software solutions that enhance the core functionality of our global SaaS platform.
- Collaborate Without Borders: Partner closely with Product Managers, UX designers, and QA legends to turn visionary concepts into high-performing features.
- Champion Code Quality: Write clean, efficient, and beautifully documented code while participating in peer reviews to keep our standards sky-high.
- Crush Technical Debt: Proactively engage in refactoring efforts to boost system performance and ensure our codebase remains maintainable and modern.
- Solve Complex Puzzles: Monitor and troubleshoot live applications, identifying and resolving issues quickly to ensure our users always have a smooth experience.
- Live the Agile Life: Fully immerse yourself in sprint planning, daily stand-ups, and retrospectives to keep our momentum and goals perfectly aligned.
💪 YOUR SUPERPOWERS
- Experience: 4 + years of experience in full-stack development
- Technical Versatility: You have hands-on experience with Golang or PHP (or both) and in any frontend technology (Angular or React).
- Agile Expertise: You thrive in Scrum environments and possess a clear understanding of CI/CD processes and rapid delivery.
- DevOps DNA: Experience with Docker, Kubernetes, or Infrastructure as Code tools like Terraform.
- Testing Mastery: You have a passion for automation and experience with testing frameworks to ensure high-velocity delivery.
- Proactive Problem Solver: You have a "can-do" mindset and the diagnostic skills needed to fix complex issues with speed and efficiency.
- Collaborative Spirit: You are a dedicated team player who communicates effectively and takes full accountability for your work.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Location: Lisbon
Workplace: hybrid
Spin.AI is a global SaaS cybersecurity company that protects mission-critical data across Google Workspace, Microsoft 365, Salesforce and Slack. Our product – SpinOne unifies SSPM, ransomware protection, DLP, backup & recovery in one platform trusted by enterprise customers worldwide.
As our platform evolves and new features are delivered faster, the volume of manual testing has increased. To keep our quality standards high and ensure stable releases, we are looking for a Middle Manual QA Engineer who takes real ownership of product quality. We expect someone who thinks critically, challenges requirements, spots risks before they turn into incidents, and is comfortable diving into UI, APIs, databases, and backend workflows.
You will become part of a strong QA team of 7 engineers, including both Manual and Automation QA specialists, working closely together to maintain high product quality and continuously improve our testing processes.
This role is based in our Lisbon office in a hybrid format. If you are not currently in Portugal, we are open to remote work during the trial period, with relocation to Lisbon afterward.
🧰 Day-to-Day Responsibilities
Perform manual testing across UI, APIs, integrations, and backend-driven workflows.
Analyze requirements and acceptance criteria, proactively identifying risks and gaps together with PO/PM/Dev.
Own and maintain test documentation in Zephyr: create, review, and update test cases and checklists; develop and manage test plans and test cycles; prepare test result reports when required.
Validate data integrity and system behavior using database queries.
Run and analyze automated test results to identify problem areas, support root-cause analysis, assist with prioritization, and align on next steps with the team.
Review product documentation, analyze it critically, and suggest improvements.
When needed, deliver short demos or walkthroughs to align with PO/PM
📌 Requirements
3+ years of manual QA experience in Web/SaaS products (CRM/eCommerce is a plus).
Strong test design skills (exploratory, risk-based, negative scenarios, regression) and solid bug reporting.
Web fundamentals: HTTP, DevTools (Network/Console), basic HTML/CSS, general understanding of Java.
Databases are mandatory:
understanding core DB concepts + hands-on verification using PostgreSQL.
Practical understanding of test plan / test cycle / test case concepts and ability to apply them in Zephyr.
Ability to read documentation, analyze it critically, and suggest changes.
Critical thinking and initiative to uncover risks and non-obvious defects.
English: Intermediate+.
🛠 Tooling (used daily)
Jira
— bug tracking, tasks, defect communication
Zephyr
— test management (test plans, test cycles, test cases, regression)
Database tools (PostgreSQL)
— data validation and verification via SQL queries
Browser DevTools (Chrome/Firefox)
— Network/Console for request / http analysis, UI behavior, errors
Automated tests (CI / project runs)
— running and reading results/logs to identify weak spots and support defect analysis and alignment on next steps with the development team
Nice to have:
Postman, Swagger, Confluence (or similar), AI tools for QA, Jenkins
Nice-to-Have:
REST API testing (Postman, Swagger). SQL beyond basics.
Exposure to test automation (running tests, reading logs/reports).
Experience using AI tools to improve QA efficiency.
Knowledge of cloud platforms:
AWS, GCP, and Azure
(basic services, IAM/permissions, core cloud concepts).
Java understanding
(reading code / following logic is a plus).
🌍 Why Spin.AI
Work in a fast-moving, high-impact cybersecurity company recognized by
Gartner, Forrester, and G2
.
Work on a real product with real users and visible business impact
Work on an interesting and large-scale product
Solve complex, non-trivial security and engineering challenges
Opportunity to influence technical and product decisions
Trust from management and autonomy in day-to-day work
Strong, professional team with deep expertise
🎁 What we offer
Annual performance-based salary review
Annual performance-based bonus
Referral bonuses
Educational budget
Sport & hobby compensation
Medical insurance compensation
Company presents (birthdays, anniversaries, weddings, etc.)
Corporate travel parties twice a year
Location: Hamburg
Workplace: Hybrid
adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually.
Transforming 50M+ daily events into real-time actionable dashboard insights
The Dashboards team is responsible for the systems and interfaces that define our partners' daily operations. We build the campaign management APIs, analytics engines, and high-throughput tools that allow advertisers and publishers to configure, monitor, and optimize their activity on our platform.
This is not about simple CRUD interfaces, it is about building high-performance data surfaces that drive massive business decisions. Using Go, Kafka, and Druid, we process and render real-time analytics across 50+ million daily events, ensuring accuracy and complex campaign performance reporting at scale. On the frontend, we tackle genuine engineering constraints: utilizing TypeScript and React, we have moved beyond standard library limitations to build highly optimized graph-rendering with Recharts capable of visualizing datasets that would overload conventional solutions.
Your Mission & Who We Are Looking For:
- QA with 3 years+ hands on automation experience, alongside a strong manual testing foundation. You design and execute structured and exploratory test cases, validate complex user journeys across frontend and backend, and perform regression testing before releases. You identify edge cases and risk areas early and document clear, reproducible bug reports in Jira.
- You contribute to UI and API test automation using Playwright, identify critical regression flows worth automating, and maintain existing test suites. CI/CD integration experience is a plus.
- API and data testing is part of your toolkit. You test APIs and data-driven dashboard features, and have basic SQL knowledge for backend data validation. You understand what correct looks like at the data layer, not just the UI.
- Quality ownership from day one. You participate in refinement and sprint planning from a QA perspective, help define acceptance criteria and test strategies, and proactively flag quality risks before they reach release.
- Plus: Experience in SaaS, AdTech, or performance marketing environments.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
What’s in It for You?
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We are seeking a platform engineer to join our Compute Capacity team. This team owns the capacity plan that keeps compute supply ahead of demand across every region we operate in — the forecasting, buffer policy, and provisioning systems that make sure a project never runs into a wall it didn't know was there.
You'll work on the systems that turn a capacity plan into provisioned reality: reservation acquisition, fleet reconciliation, and the automation that keeps what we've committed to in sync with what we're actually running. You'll help build the metrics and alerting that let capacity problems surface months out, on vendor lead time, rather than at the moment someone needs the room.
You'll design, build, and operate systems that are both robust and highly automated — helping us hold the right buffer at the right cost, catch drift before it becomes a shortage, and give every team a single, trustworthy view of how much room we have across the millions of databases we manage.
WHAT YOU'LL BE RESPONSIBLE FOR
- Help build and maintain the capacity plan that keeps Supabase's compute supply ahead of demand across regions and instance families
- Support buffer policy by modeling headroom targets and their cost tradeoffs for review and sign-off
- Build and maintain automation that turns the capacity plan into provisioned reality — reservation acquisition and top-up, fleet reconciliation, drift detection between committed and running capacity
- Extend our infrastructure as code for capacity-relevant provisioning
- Instrument capacity: build and maintain metrics for saturation, reservation coverage, idle buffer, forecast error, and provisioning latency
- Build and tune capacity alerting so headroom, quota, and reservation issues surface months out rather than at the moment of impact
- Support the demand gate — helping intake large customer commitments, launches, migrations, and new regions so they reach the plan before they reach the fleet
- Contribute to mitigation projects: right-sizing, instance-family migrations, autoscaling improvements, workload consolidation
- Help drive down compute cost per database through right-sizing, placement, and commitment coverage work
- Participate in capacity incident response and post-incident follow-through
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years across infrastructure engineering, SRE, platform, or capacity engineering, ideally at SaaS or cloud infrastructure scale
- Have production software engineering experience — you've owned and operated a service, not just a notebook. Comfortable in modern languages like TypeScript, Python, and Go
- Are comfortable working against forecasts and assumptions that are incomplete, and can revise your work as those assumptions change
- Have experience with Infrastructure as Code (Pulumi or Terraform)
- Have built or maintained observability for systems you own — metrics that answer real questions and alerting people trust (Prometheus/Grafana, CloudWatch, or similar);
- Have solid working knowledge of AWS EC2: instance families and generations, purchase options, capacity reservations, and quota mechanics
- Have some financial fluency — you understand reservation economics and the basic tradeoffs between coverage, utilization, and cost
- Communicate clearly across audiences, from engineers to finance stakeholders
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
We're looking for a technical engineering manager to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams.
What you’ll do
Enable effective execution with Quality and Speed, in partnership with the team’s Product Manager
Ensure 3+ 9s availability of Dedicated infrastructure, ensuring security and automating for maximum scalability and number of tenants.
Provide clear direction, meaningful feedback and foster an environment where meaningless toil gets ruthlessly automated and Devops ownership is enforced.
Continuously improved owned artifacts in a direction of optimizing platforms for self-service ownership of production for feature implementers.
Recruitment, onboarding and development of excellent and productive team members.
Be a role model for the team: provide Proof of concepts, agentic mindset and extreme simplification of processes and removal of human toil. Show and Tell, not only Tell.
Role model Incident Management best-practices, lead in fast resolutions, escalations and train and codify best practices to the whole of GitLab
Data driven approach to prioritization, impact quantification and management of risk and technical debt.Able to use AI to demonstrate concepts and translate technical complexity to drive stakeholder decisions.
What you’ll bring
Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy
Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there
Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps
A history of building and managing high-performing, accountable team cultures, including managing out when necessary
Comfort driving complex projects to completion without relying on a dedicated TPM
Experience leading distributed and remote teams effectively
About the team
The Enterprise Platform team focuses on delivering the infrastructure and operational capabilities that let large, security-conscious customers run GitLab on their own terms. Within that group, the Dedicated team builds and operates GitLab Dedicated, our single-tenant SaaS offering that gives customers full data and source code isolation, private networking, and data residency in the AWS region of their choice — all deployed and maintained by GitLab with zero infrastructure overhead for the customer. We work asynchronously across regions and partner closely with Cell Infrastructure, Security, Compliance, and the Duo Agent Platform teams to extend agentic AI capabilities and multi-cloud support into single-tenant environments without compromising isolation guarantees.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten is building the infrastructure layer for AI — and we're now building the team that will scale how we take it to market. This is a foundational hire on our GTM Strategy & Revenue Operations team, sitting at the intersection of strategic planning and field execution.
You'll work directly with the CRO, Head of Revenue Operations and partner closely with Finance, field leadership, and our Central Ops team. On any given week, you might be refining our pipeline generation model, building a territory coverage analysis, designing a new GTM motion, or partnering with a regional leader to understand what's driving a trend in their pipeline. This role requires someone who can think rigorously, build things from scratch, and operate with speed and judgment in an environment where the playbook is still being written.
This is a rare opportunity to be an early GTM strategy and operations hire at one of the fastest-growing companies in AI infrastructure — and to help define how we scale.
WHAT YOU'LL DO
GTM Planning, Target Setting & Market Intelligence
- Contribute to the annual and quarterly GTM planning process in partnership with Finance, including headcount modeling, ramp assumptions, and revenue target-setting
- Build and maintain coverage models aligned to 2-year growth projections, incorporating territory design, account segmentation, and capacity planning
- Support quota framework development, helping translate top-down targets into field-level plans that are credible and motivating
- Develop and maintain Baseten's segmentation logic: how we carve the market by industry, company profile, consumption potential, and AI maturity
- Contribute a point of view on competitive dynamics, regional expansion priorities, and whitespace opportunities
- Partner with Central Ops on ICP and TAM database strategy to ensure segmentation is grounded in clean, enriched data
- Translate data into a clear business narrative for leadership and the field; democratize insights so the revenue org can self-serve
Pipeline Generation & Forecast
- Contribute to the design of the pipeline generation model: coverage ratios, qualified pipeline definitions, and input assumptions
- Support the PG cadence: track actuals vs. model, surface gaps early, and partner with field leadership to course-correct
- Play an active role in the weekly forecast process, helping build the business narrative that connects leading indicators to revenue outcomes
- Build and maintain the analytics layer that powers GTM decision-making, from pipeline dashboards to cohort analyses to efficiency metrics
Field Execution & Plan Refinement
- Partner with the field to identify gaps in the business and develop structured plans to address them, supporting real-time actions as well as insights to guide QBRs, pipeline reviews, etc.
- Analyze regional pipeline health, win/loss trends, and rep productivity to proactively surface insights that feed back into refining the GTM plan
- Contribute to execution optimization projects: improving the sales process, post-sale journey, and conversion at key funnel stages
- Close the loop between what's happening in the field and what needs to change in the plan
New Motions & Experimentation
- Support the design and execution of structured experiments to test new GTM approaches: new segments, new channels, new acquisition or expansion motions
- Help build the measurement framework to evaluate what's working and create a clear path to scaling what wins
- Partner with RevOps and Central Ops to operationalize successful experiments into repeatable playbooks
REQUIREMENTS
Experience
- 3-5 years in GTM strategy, revenue operations, sales strategy, or a related function, ideally at a high-growth B2B SaaS or infrastructure company
- Experience with consumption-based or usage-based business models strongly preferred; you understand the difference between ARR and revenue, and how to think about drawdown, expansion, and net retention
- Exposure to a company scaling through a Series B-D inflection point a plus; you have a sense of what good looks like and what breaks as you grow
- Background in consulting and/or banking / finance a plus
Skills
- Exceptional analytical chops: you can build a coverage model, a cohort analysis, and a leadership-ready forecast narrative, and you know which one the moment calls for
- Strong business judgment: you don't just surface data, you tell people what it means and what to do about it
- Structured thinker and clear communicator: you can take a complex GTM problem, break it down, and present a crisp recommendation to a senior audience
- Hands-on builder: comfortable working in AI coding tools, spreadsheets, BI tools, SQL, and CRM systems; you don't wait for someone else to pull the data
- Collaborative operating style: you work across functions (Finance, field leadership, Central Ops, Enablement) and know how to get things done without formal authority
- AI Fluency: you actively use AI tools to drive your own productivity, in how you analyze data, structure problems, draft communications, and accelerate your work
Mindset
- Comfortable with ambiguity; you can define the problem before solving it
- Bias toward action — you'd rather ship something good and iterate than wait for perfect
- Curious about the AI infrastructure market; you want to understand what we sell, who buys it, and why
WHY BASETEN
- Be a foundational member of the GTM team at one of the most important companies in the AI infrastructure space
- Work on problems that are genuinely hard and genuinely new — consumption-based GTM at AI scale doesn't have an existing playbook
- High ownership, high visibility, direct access to leadership
- Competitive compensation, equity, and benefits
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Spain; Portugal
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a high-energy, multilingual Sales Development Representative to act as the engine of our growth within the fast-paced media landscape. In this role, you will be the first point of contact for potential partners, leveraging your linguistic skills to open doors across diverse markets. If you are a proactive communicator who thrives on hitting targets and wants to shape the future of media sales, this is the perfect opportunity to accelerate your career.
Key Responsibilities
Execute high-volume outbound prospecting, maintaining an average of 50 calls per day to key decision-makers.
Qualify leads and generate a minimum of 10 high-quality outbound opportunities per month.
Manage and track all sales activity, pipeline health, and lead status within Salesforce.
Craft compelling outreach strategies to engage prospects across the US and international markets.
Collaborate closely with Account Executives to ensure a seamless handoff of qualified prospects.
Requirements
Fluency in English, Spanish/Portuguese is required to support our global outreach efforts.
Proven experience in a sales development or lead generation role.
Ability to work US business hours to align with our core market activity.
Proficiency with Salesforce CRM for lead management and reporting.
Exceptional verbal and written communication skills with a "hunter" mentality.
Resilience and the ability to handle high-volume cold calling and outreach.
Prior experience or foundational knowledge within the Media or Advertising industry.
Benefits
💰 Competitive base salary and commission structure
🌎 Fully remote work environment
🚀 Career growth opportunities into closing roles
📈 Long-term stability in a thriving industry
🎯 Performance-based incentives and bonuses
💻 Modern tech stack and sales enablement support
Location: United States
We are looking for a fractional, client-facing Business Value Consultant to help customers and prospects understand and document the measurable value created by enterprise Salesforce solutions.
This consultant will conduct thoughtful discovery with business and technical stakeholders, identify operational and strategic outcomes, and turn those findings into clear, executive-ready value reports. The role covers Salesforce operations broadly, including data protection, security, audit readiness, compliance, release processes, governance, and overall platform reliability—not solely DevOps.
What You’ll Do
Interview customer stakeholders across IT, Salesforce, security, compliance, operations, and business leadership.
Understand the customer’s initial challenges, current workflows, risks, and business priorities.
Identify and quantify outcomes such as time savings, reduced operational effort, lower risk, stronger compliance readiness, improved data resilience, faster recovery, better governance, and increased Salesforce-team productivity.
Translate technical capabilities and customer usage into credible business-value stories.
Create concise customer value reports, ROI summaries, executive presentations, and inputs for customer success stories.
Partner with customer success, sales, solutions consulting, and marketing teams to support renewals, expansions, executive business reviews, and strategic sales opportunities.
Recommend additional opportunities for customers to realize more value from their Salesforce environment.
Requirements
What We’re Looking For
Experience in value consulting, management consulting, customer success, enterprise SaaS consulting, or business transformation.
Strong familiarity with the Salesforce ecosystem and how Salesforce teams operate.
Working knowledge of Salesforce data backup and recovery, security, audit trails, compliance, governance, and release/change-management practices.
Ability to speak credibly with both technical practitioners and executive stakeholders.
Experience building ROI analyses, value assessments, business cases, customer success stories, or executive reports.
Excellent discovery, interviewing, analysis, writing, and presentation skills.
Strong judgment: you distinguish verified customer outcomes from assumptions and document methodology clearly.
Availability for flexible, project-based customer engagements across North American time zones.
УдалённоUnited States; Availability for flexible, project-based customer engagements across North American time zones
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As our Manager, Security Incident Response, you are at the center of how 1Password handles the moments that matter most. You will build and lead a team of builders: responders who don't just work incidents, but engineer the automation, tooling, and systems that make response faster and more scalable over time. You will guide program maturity, scale the team's capabilities through AI-assisted tooling, reinforce operational excellence, and step in as incident manager during complex, high-severity events. Success in this role blends strong people leadership with technical depth and sound judgment. As part of the Security leadership team, you will shape response strategy, build effective cross-functional partnerships, and help protect a product trusted by millions.
This role reports to the Senior Manager, Threat Operations.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• 5+ years in security incident response, with 2+ years as a people manager or technical leader supporting career development and performance management.
• Experience building or scaling incident response automation, tooling, or AI-assisted workflows (triage, enrichment, investigation), with sound judgment about where automation should and shouldn’t make decisions.
• Experience setting clear expectations, defining ownership, delegating work, and measuring outcomes.
• Experience managing high-pressure security incidents with clarity, structure, and calm.
• Strong understanding of cloud-native, SaaS, and identity-driven attack techniques and how to respond to them.
• Strong communication skills, including the ability to explain complex findings, tradeoffs, and recommendations to technical and non-technical audiences.
• Experience breaking down strategic initiatives into projects, coordinating team sprints, and managing work across competing priorities.
• Passion for fostering psychological safety and stability in stressful environments.
Who you are:
• A people-first leader who prioritizes team development, psychological safety, and performance.
• A builder at heart, someone who thinks in systems and automation, not just case queues, and hires and develops engineers with that same instinct.
• Proactive in identifying gaps, inefficiencies, or operational risks and bringing forward actionable solutions, including where AI or automation can close them.
• Effective at driving alignment across teams with differing priorities and perspectives.
• Calm and decisive during high-pressure situations, with the judgment to prioritize effectively and make difficult tradeoffs.
• A clear and transparent communicator who can align teams with differing priorities, surface tradeoffs, and advocate for sound security decisions.
• Motivated by protecting people, data, and the business.
What you can expect:
• Build, lead, and develop a team of incident responders and security builders, setting clear expectations, creating meaningful ownership, and supporting growth.
• Delegate effectively based on team strengths, development goals, capacity, and operational needs while maintaining accountability for outcomes.
• Define and drive the security incident response roadmap and strategic priorities, including maturing agentic incident response, structured threat hunting, and insider risk investigations as sustained, scaled capabilities rather than one-time builds.
• Balance competing priorities across incident response, strategic initiatives, and team development; make tradeoffs clear and push back when timelines, approaches, or requests create unnecessary risk or unsustainable workload.
• Scale team capacity through AI-assisted tooling and automation, maintaining appropriate controls around human judgment, approval, auditability, and rollback.
• Oversee detection, triage, containment, remediation, and post-incident learning, serving as an escalation point and incident manager for complex or high-severity events.
• Partner with Detection Engineering, Cyber Threat Intelligence, Red Team and other teams to improve cross-functional processes and close detection or response gaps identified through investigations.
• Evolve playbooks, training, tabletop exercises, metrics, and reporting to strengthen operational readiness and program maturity.
• Participate in the on-call rotation, serving as the leadership escalation or incident manager during major or complex incidents.
• Track and report on incident trends, operational metrics, and program maturity, including the impact of automation and AI tooling on response time and coverage.
USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
УдалённоRemote, United States
УдалённоseniorRemote (US); San Francisco, CA; New York, NY (HQ); Toronto, ON; Relocation expense coverage to NYC or SF (if needed)
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УдалённоRemote Germany; Global Flexibility & Travel: Ready to support EMEA regional time zones and comfortable traveling internationally up to 25% of the time
ГибридГеография найма не уточнена
ОфисheadLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
ГибридToronto
ГибридseniorMilan, Italy; Biassono, Italy
ГибридmiddleIf you are not currently in Portugal, we are open to remote work during the trial period, with relocation to Lisbon afterward
Гибрид🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team