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Location: Chicago, IL, United States Healthcare Operations Coordinator Neolytix  |  Chicago, IL (On-site)  |  Full-Time About Neolytix Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries. The Role You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill. What You’ll Do Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track. Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts. Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area. Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences. Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks. Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here). What We’re Looking For Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus). 1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required. Strong written and verbal communication skills; bilingual English/Spanish is a significant plus. Comfort working across multiple workstreams simultaneously in a small-team environment. Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus. Reliable, self-directed, and comfortable operating with minimal supervision. What We Offer Competitive hourly compensation commensurate with experience. Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics. A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop. A small, high-impact team where your contributions are visible from day one

Location: San Antonio, TX, United States American Sign Language (ASL) - US-Based Interpreter Language: American Sign Language (ASL) We are currently looking for ASL interpreter. An ASL interpreter will provides sign language interpretation services in a variety of settings, including working with a variety of individuals who are deaf, deafened, hard of hearing and/or oral, empowering individuals to advocate for themselves and their needs. Candidate Qualifications: Fluency in English and American Sign Language (ASL) Minimum 1 year interpretation experience preferred Interpreter certification (RID – CDI) Understanding of deaf culture, social experiences of deaf and hard of hearing persons, history of education for students who have various levels of hearing loss, and current pedagogical trends for Proven interpersonal skills when working with deaf and hearing impaired persons, communication service providers, instructors and administrators Proficient computer skills including word processing, spreadsheets, email, electronic scheduling and internet Excellent written communication skills Ability to work independently and within a team Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Your responsibilities: Effectively interpret between American Sign Language (ASL) and spoken English Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements Adhere to guidelines for NAD-RID Code of Professional Conduct Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines Possess the ability to quickly learn and implement new and changing technologies Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis Communicate and report to your team leader Technical Requirements: 90% English proficiency Windows 10 or Mac Computer or Laptop Steady wired internet connection At a minimum, download speeds of 20 Mbps and upload speeds of 10 Mbps Webcam USB wired headset Backdrop; use a contrasting, solid color like royal blue, charcoal, or bright green. What we offer you: Fully remote. Interpreter works from his/her home office Full-time contractor position Immediate availability to start working after onboarding Monthly payments Per minute rate *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Arizona, TX, United States American Sign Language (ASL) - US-Based Interpreter Language: American Sign Language (ASL) We are currently looking for ASL interpreter. An ASL interpreter will provides sign language interpretation services in a variety of settings, including working with a variety of individuals who are deaf, deafened, hard of hearing and/or oral, empowering individuals to advocate for themselves and their needs. Candidate Qualifications: Fluency in English and American Sign Language (ASL) Minimum 1 year interpretation experience preferred Interpreter certification (RID – CDI) Understanding of deaf culture, social experiences of deaf and hard of hearing persons, history of education for students who have various levels of hearing loss, and current pedagogical trends for Proven interpersonal skills when working with deaf and hearing impaired persons, communication service providers, instructors and administrators Proficient computer skills including word processing, spreadsheets, email, electronic scheduling and internet Excellent written communication skills Ability to work independently and within a team Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Your responsibilities: Effectively interpret between American Sign Language (ASL) and spoken English Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements Adhere to guidelines for NAD-RID Code of Professional Conduct Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines Possess the ability to quickly learn and implement new and changing technologies Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis Communicate and report to your team leader Technical Requirements: 90% English proficiency Windows 10 or Mac Computer or Laptop Steady wired internet connection At a minimum, download speeds of 20 Mbps and upload speeds of 10 Mbps Webcam USB wired headset Backdrop; use a contrasting, solid color like royal blue, charcoal, or bright green. What we offer you: Fully remote. Interpreter works from his/her home office Full-time contractor position Immediate availability to start working after onboarding Monthly payments Per minute rate *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Toronto, ON, Canada American Sign Language (ASL) - US-Based Interpreter Language: American Sign Language (ASL) We are currently looking for ASL interpreter. An ASL interpreter will provides sign language interpretation services in a variety of settings, including working with a variety of individuals who are deaf, deafened, hard of hearing and/or oral, empowering individuals to advocate for themselves and their needs. Candidate Qualifications: Fluency in English and American Sign Language (ASL) Minimum 1 year interpretation experience preferred Interpreter certification (RID – CDI) Understanding of deaf culture, social experiences of deaf and hard of hearing persons, history of education for students who have various levels of hearing loss, and current pedagogical trends for Proven interpersonal skills when working with deaf and hearing impaired persons, communication service providers, instructors and administrators Proficient computer skills including word processing, spreadsheets, email, electronic scheduling and internet Excellent written communication skills Ability to work independently and within a team Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Your responsibilities: Effectively interpret between American Sign Language (ASL) and spoken English Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements Adhere to guidelines for NAD-RID Code of Professional Conduct Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines Possess the ability to quickly learn and implement new and changing technologies Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis Communicate and report to your team leader Technical Requirements: 90% English proficiency Windows 10 or Mac Computer or Laptop Steady wired internet connection At a minimum, download speeds of 20 Mbps and upload speeds of 10 Mbps Webcam USB wired headset Backdrop; use a contrasting, solid color like royal blue, charcoal, or bright green. What we offer you: Fully remote. Interpreter works from his/her home office Full-time contractor position Immediate availability to start working after onboarding Monthly payments Per minute rate *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Dominican Republic About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Job Overview: We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success. Responsibilities: Manage and maintain financial records, including accounts payable and accounts receivable. Process and reconcile financial transactions and ensure accuracy in financial statements. Prepare and submit regular financial reports, summaries, and analysis to clients. Handle bank reconciliations and monitor cash flow. Assist clients in budgeting and financial planning. Collaborate with clients and internal teams to ensure compliance with tax regulations. Help clients streamline financial processes and improve overall efficiency. Provide support and guidance to clients on financial matters. Requirements: 1+ years of proven experience in US bookkeeping and accounting roles Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis. Candidate MUST be proficient in using QuickBooks. Candidate MUST have an Accounting Degree. Excellent understanding of financial statements, balance sheets, and income statements. Strong attention to detail and accuracy in data entry and financial record keeping. Effective communication skills, both written and verbal. Ability to work independently and meet deadlines in a remote setting. What We Offer: Competitive compensation based on experience and qualifications. One of the best HMO Card in the business Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Argentina About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Job Overview: We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success. Responsibilities: Manage and maintain financial records, including accounts payable and accounts receivable. Process and reconcile financial transactions and ensure accuracy in financial statements. Prepare and submit regular financial reports, summaries, and analysis to clients. Handle bank reconciliations and monitor cash flow. Assist clients in budgeting and financial planning. Collaborate with clients and internal teams to ensure compliance with tax regulations. Help clients streamline financial processes and improve overall efficiency. Provide support and guidance to clients on financial matters. Requirements: 1+ years of proven experience in US bookkeeping and accounting roles Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis. Candidate MUST be proficient in using QuickBooks. Candidate MUST have an Accounting Degree. Excellent understanding of financial statements, balance sheets, and income statements. Strong attention to detail and accuracy in data entry and financial record keeping. Effective communication skills, both written and verbal. Ability to work independently and meet deadlines in a remote setting. What We Offer: Competitive compensation based on experience and qualifications. One of the best HMO Card in the business Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Colombia About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Job Overview: We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success. Responsibilities: Manage and maintain financial records, including accounts payable and accounts receivable. Process and reconcile financial transactions and ensure accuracy in financial statements. Prepare and submit regular financial reports, summaries, and analysis to clients. Handle bank reconciliations and monitor cash flow. Assist clients in budgeting and financial planning. Collaborate with clients and internal teams to ensure compliance with tax regulations. Help clients streamline financial processes and improve overall efficiency. Provide support and guidance to clients on financial matters. Requirements: 1+ years of proven experience in US bookkeeping and accounting roles Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis. Candidate MUST be proficient in using QuickBooks. Candidate MUST have an Accounting Degree. Excellent understanding of financial statements, balance sheets, and income statements. Strong attention to detail and accuracy in data entry and financial record keeping. Effective communication skills, both written and verbal. Ability to work independently and meet deadlines in a remote setting. What We Offer: Competitive compensation based on experience and qualifications. One of the best HMO Card in the business Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Df, Mexico City, Mexico About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Job Overview: We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success. Responsibilities: Manage and maintain financial records, including accounts payable and accounts receivable. Process and reconcile financial transactions and ensure accuracy in financial statements. Prepare and submit regular financial reports, summaries, and analysis to clients. Handle bank reconciliations and monitor cash flow. Assist clients in budgeting and financial planning. Collaborate with clients and internal teams to ensure compliance with tax regulations. Help clients streamline financial processes and improve overall efficiency. Provide support and guidance to clients on financial matters. Requirements: 1+ years of proven experience in US bookkeeping and accounting roles Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis. Candidate MUST be proficient in using QuickBooks. Candidate MUST have an Accounting Degree. Excellent understanding of financial statements, balance sheets, and income statements. Strong attention to detail and accuracy in data entry and financial record keeping. Effective communication skills, both written and verbal. Ability to work independently and meet deadlines in a remote setting. What We Offer: Competitive compensation based on experience and qualifications. One of the best HMO Card in the business Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: United States - Remote Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own.  Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day. The role MetaMask is launching a VIP programme. As the US Relationship Manager, you will own MetaMask's relationships with US high value users across Trade and Money lanes. What you will own Recruiting, onboarding and retaining high value users in the US and other English-speaking regions. Building relationships across US traders and users, community networks, including industry networks, referrals, events and inbound interest. Acting as each high value user's main point of contact, and bringing in relevant teams when needed. Hosting and joining gatherings across the US, with regular travel to key US hubs and industry events. Turning conversations with high value users into insight on trading behaviour, competitor offers, market shifts and product gaps Adapting communications for a US audience, in line with Legal guidance. Tracking and reporting on pipeline, revenues and retention. What success looks like A growing, active and engaged high value user community in the US Strong retention and a healthy flow of referrals. High value user feedback that shapes what Product builds. Relationships handled in full compliance with our policies. What you bring Experience in VIP account management or business development in crypto, exchanges, brokerages or fintech. A credible network among high value US traders, holders, KOLs or communities, or a track record of building one. Excellent written and spoken English, and the polish to work with high net worth clients. A good understanding of the US trading landscape and how traders compare offers. Comfort working towards volume, fee and deposit targets. Solid knowledge of on chain trading and DeFi. Sound judgement on US regulation, and comfort working with Legal guidance. Nice to have Experience hosting private events or community gatherings for high value clients Familiarity with MetaMask products across our Trading features and Money Account. A product mindset: you can turn feedback into clear requirements. Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role . The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range. US pay range (not including bonus, equity or other benefits) $115,000 — $162,000 USD In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3. MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page. MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI. It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.

the ask: ex prediction markets only.

Location: Kinshasa, Kinshasa, Democratic Republic of the Congo Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. LEAP Program Description Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries. The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country. About the Position The Senior Human Resources for Health Advisor will support the Office of Foreign Assistance of the U.S. Department of State Embassy Kinshasa carrying out the America First Global Health Strategy. The primary focus of the Advisor will be technical support to develop a Political Economic Analysis of  Frontline health workers management and payment transition operational plan in alignment with the U.S,-DRC Health Cooperation Memorandum of Understanding (MOU) signed on February 26, 2026. This position specifically supports Section 2.4 of the MOU, with human resources for health responsibilities spanning all health service delivery areas (HIV, TB, malaria, maternal and child health, nutrition, global health security including polio eradication) to strengthen the entire health system rather than individual disease programs. The Senior Advisor will support the Ministry of Health, Hygiene, and Social Security (MOH) for improving performance and retention of human resources for health of front-line health workers, including community health workers.  The Senior Consultant will identify policy and practice bottlenecks and facilitate solutions through coordinated technical support and facilitation of effort through the Ministry’s programming and administration efforts along with the health donors group members. The Senior Advisor will identify technical and skills bottleneck and facilitate solutions through close mentorship. S/he will be based at the MOH Human Resources Division Office. The Senior Consultant will receive day to day direction from the Division head. S/he will be reporting to U.S. Embassy Public Health Advisor and Frontline Health Workers workstream Lead bi-weekly. The Advisor will support the MOH in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. Responsibilities Support the MoH General Secretary to manage and coordinate efforts to process with employees hiring plan, set up HR data systems, review and update salaries and allowances payroll as well as retirement plans. Provide technical assistance in the compilation of a valid, up to date registry of front-line health workers in collaboration with the MOH and the Ministry of Public Works. Advise the MOH General Secretary on health policy and strategy gaps and make recommendations for remedial actions. Coordinate with the U.S. Government and the Global Fund to list staff receiving bonuses and ensure that they are `national staff register or private sector entity payroll systems. Develop a risk mitigation and communications plan to maintain performance and retention of health workers transitioned off of bonuses by January 2027. Support U.S. Government implementing partners to create a plan for transition CHWs to monthly stipends by domestic health resources per the MOU. Participate as a resource member to the GIBS Sante Health Workers and Service Delivery Working Group to support implementation of the 2026 priority action plan and improve coherence of related health donor actions to strengthen human resources of health policy and practice. Support the MOH to ensure workforce strategies support integrated health service delivery across all MOU Areas of Cooperation rather than vertical program structures. Coordinate with the LEAP Health Finance Advisor and Health Governance Advisor to align workforce transitions with co-investment tracking and financial oversight. Reporting: The Advisor will submit a monthly report to designated officer at the U.S. Embassy Office of Foreign Assistance by the 5 th day of the following month. Reports should demonstrate how workforce activities support integrated health system strengthening across all MOU Areas of Cooperation. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week. Qualifications Advanced Academic Credentials: Master’s degree or higher in Public Health, Health Policy, Health Economics, Public Administration, or related field. At least seven (7) years of relevant experience in the following areas: HRH Policy & Regulatory Leadership: Led formulation/revision of national HRH strategies, regulatory frameworks, and workforce policies aligned with UHC and Ministry of Health priorities. Workforce Planning & Operations: Designed staffing norms, deployment strategies, HRIS systems, and performance management frameworks in decentralized health systems. Risk Management in Fragile Settings: Conducted operational risk assessments and developed mitigation plans addressing attrition, payroll integrity, donor dependency, and emergency surge capacity. Donor & Stakeholder Coordination: Aligned HRH investments across government, World Bank, USG, and implementing partners; facilitated multi-partner consensus. Institutional Capacity Strengthening: Led technical assistance, change management, and M&E systems to strengthen sustainable HRH governance. Full Professional Fluency: Bilingual English and French (written and oral), with experience leading high-level policy dialogue and technical drafting in both languages. Experience with IRIS is desirable. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Kyiv, Ukraine; Lviv, Ukraine We are hiring in Ukraine! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite a Junior IT Specialist to join our team and provide hands-on IT support for a US-based executive’s technical environment. In this role, you’ll troubleshoot Windows systems remotely using PowerShell and command-line tools, follow written procedures, document your work, and report results clearly. You’ll also use Claude and other tools to support your technical work and contribute to the executive’s ongoing projects. 🟩 What's in it for you: Work on real-world technical challenges across the executive’s projects, building hands-on experience in Windows administration, PowerShell, and cloud technologies Build practical AI skills by using Claude in your day-to-day work ✅ Is that you? 1+ year of professional, hands-on experience in IT support, help desk, IT operations, or a similar technical role Working knowledge of Windows and PowerShell, including running commands, interpreting output, and reporting results accurately Ability to read and review basic Python or PowerShell scripts Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues Ability to follow written procedures, document work accurately, and clearly report any issues or blockers Knowledge of basic security practices, including least-privilege access, safe handling of credentials, and backing up before making changes Attention to detail, a focus on accuracy, and the judgment to ask for help when needed Ability to learn new tools and systems quickly, including the AWS console and macOS settings Desirable: Experience with AWS, Azure, or Google Cloud consoles Basic networking knowledge, including IP addresses, DNS, and VPNs Basic scripting skills in PowerShell, Python, or JavaScript Experience with Jira or a similar ticketing tool Familiarity with macOS, including System Settings, privacy permissions, and Terminal Basic knowledge of Linux (Ubuntu) Experience supporting executives or VIP users Familiarity with backup tools such as MSP360 or CloudBerry 🧩 Key responsibilities and your contribution In this role, you’ll support the executive’s technical environment and develop your skills across a range of systems and tools. Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop Follow documented procedures, verify results, and report progress, blockers, and outcomes clearly Document each task, including actions taken, results, and supporting evidence Use AI assistants to investigate issues, write and review scripts, and draft responses, verifying their output before use Follow security procedures, use only the access required, protect credentials, back up before making changes, and check with Security before changing security settings Track technical issues through to resolution, including during weekend shifts, working within documented procedures and escalating when guidance or approval is needed Contribute to practical tools and automation for the executive’s projects, learning to use Claude and other tools as needed Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Philippines We are hiring in Philippines! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite a Junior IT Specialist to join our team and provide hands-on IT support for a US-based executive’s technical environment. In this role, you’ll troubleshoot Windows systems remotely using PowerShell and command-line tools, follow written procedures, document your work, and report results clearly. You’ll also use Claude and other tools to support your technical work and contribute to the executive’s ongoing projects. 🟩 What's in it for you: Work on real-world technical challenges across the executive’s projects, building hands-on experience in Windows administration, PowerShell, and cloud technologies Build practical AI skills by using Claude in your day-to-day work ✅ Is that you? 1+ year of professional, hands-on experience in IT support, help desk, IT operations, or a similar technical role Working knowledge of Windows and PowerShell, including running commands, interpreting output, and reporting results accurately Ability to read and review basic Python or PowerShell scripts Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues Ability to follow written procedures, document work accurately, and clearly report any issues or blockers Knowledge of basic security practices, including least-privilege access, safe handling of credentials, and backing up before making changes Attention to detail, a focus on accuracy, and the judgment to ask for help when needed Ability to learn new tools and systems quickly, including the AWS console and macOS settings Desirable: Experience with AWS, Azure, or Google Cloud consoles Basic networking knowledge, including IP addresses, DNS, and VPNs Basic scripting skills in PowerShell, Python, or JavaScript Experience with Jira or a similar ticketing tool Familiarity with macOS, including System Settings, privacy permissions, and Terminal Basic knowledge of Linux (Ubuntu) Experience supporting executives or VIP users Familiarity with backup tools such as MSP360 or CloudBerry 🧩 Key responsibilities and your contribution In this role, you’ll support the executive’s technical environment and develop your skills across a range of systems and tools. Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop Follow documented procedures, verify results, and report progress, blockers, and outcomes clearly Document each task, including actions taken, results, and supporting evidence Use AI assistants to investigate issues, write and review scripts, and draft responses, verifying their output before use Follow security procedures, use only the access required, protect credentials, back up before making changes, and check with Security before changing security settings Track technical issues through to resolution, including during weekend shifts, working within documented procedures and escalating when guidance or approval is needed Contribute to practical tools and automation for the executive’s projects, learning to use Claude and other tools as needed Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia We are hiring in Latin America! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite an Intermediate IT Specialist to join our team and support a US-based executive’s technical environment and ongoing projects. You’ll troubleshoot issues across Windows systems, AWS, networking, and other tools, take ownership of technical tasks, and guide Junior IT Specialists. You’ll also help build and run services with Claude, starting with a voice prescreen pilot – a real-time Python service running on a GPU server in AWS. 🟩 What's in it for you: Build and run services for a US-based executive, solving practical problems through hands-on technical work Take ownership of technical projects, guiding Junior IT Specialists and helping them deliver their work correctly Strengthen your skills in Python, Linux, AWS, networking, and AI tools like Claude ✅ Is that you? 3+ years of hands-on experience in IT, systems administration, software development, DevOps, or a related technical role Windows administration with PowerShell, including services, scheduled tasks, the registry, the firewall, Windows Update, and Defender Hands-on Python experience for writing, debugging, and maintaining code Practical experience with Linux AWS administration experience, including EC2, IAM, S3, Systems Manager, Service Quotas, budgets, and billing alerts Working knowledge of IAM roles, users, JSON policies, and least-privilege access Experience troubleshooting connectivity and remote-access issues Knowledge of DNS and email records (SPF, DKIM, and DMARC) Google Workspace administration, including mail routing, groups, shared drives, and third-party app access Experience administering password managers, such as 1Password, including vaults, service accounts, and CLI tools Experience with MDM and EDR tools, such as ManageEngine and SentinelOne Experience using Git to manage code changes and investigate issues Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues Strong security practices, including least-privilege access, safe handling of credentials, and backing up before making changes Ability to follow written procedures, document work accurately, and escalate issues when needed Sound judgment in handling sensitive changes, seeking approval, and explaining trade-offs clearly Clear, calm communication and the patience to work effectively with executive stakeholders Desirable: Experience supporting macOS Experience supporting executives or VIP users Familiarity with backup tools such as MSP360 or CloudBerry Experience with Google APIs (Drive, Sheets, Gmail) and OAuth scopes Familiarity with Playwright for browser automation and Cloudflare for anti-bot protection Experience with GPU cloud instances or AI/ML infrastructure Familiarity with Claude or other AI-assisted development tools HubSpot or Jira Service Management administration experience AWS or Google Workspace certification 🧩 Key responsibilities and your contribution In this role, you’ll own technical work across the executive’s environment and ongoing projects. Build, run, maintain, and troubleshoot services for the executive’s ongoing projects Administer AWS resources and services (EC2, S3, IAM, Systems Manager, and billing alerts) Administer Google Workspace, 1Password, and other SaaS platforms Configure and troubleshoot network and remote-access tools, including VPNs, proxies, RDP, and DNS and email records Administer and troubleshoot endpoint solutions like ManageEngine and SentinelOne Read and debug Python scripts, using Git to manage code changes and investigate issues Manage technical tasks independently, taking ownership from investigation through resolution Use AI assistants to investigate issues, write and troubleshoot scripts, and draft responses, verifying their output before use Guide Junior IT Specialists and help ensure tasks are completed correctly Communicate directly with the executive and Security team, provide clear updates, explain technical trade-offs, and obtain approval before making sensitive changes Maintain accurate task records, including actions taken, results, and outstanding issues Follow security procedures, protect credentials, use least-privilege access, back up before making changes, and check with Security before changing security settings Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Domestic Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis seeks a highly experienced Strategic Advisor Consultant to support capture and business development across opportunities within the U.S. Department of State’s Office of the Under Secretary for Public Diplomacy and Public Affairs (R) and its family of bureaus and offices. The Advisor will help Dexis assess and pursue potential requirements for executive-office support, staffing and human capital services, acquisition support, and other public diplomacy program and professional services. Working closely with the Federal Civilian Account business development team and teaming partners, the Advisor will refine our understanding of client needs, validate opportunity status and acquisition plans, and facilitate appropriate strategic introductions throughout the capture and bid process. This is a 1099 consultant position with a limited, part-time commitment on an as-needed basis. It will be based remotely in the continental United States, with periodic meetings in the Washington, DC area as needed. Responsibilities Provide current strategic insight into R’s priorities, organizational environment, staffing and operational needs, and decision-making processes across its bureaus and offices. Advise Dexis leadership on market positioning and client engagement strategies for professional services opportunities across R. Help the capture team understand the R organization, including key leadership, executive-office and bureau stakeholders, program managers, end users, and acquisition officials who shape requirements and procurement decisions. Assess whether anticipated opportunities are likely to proceed and validate planned solicitation timelines, funding, acquisition strategies, contract vehicles, competitive approaches, and potential small-business or other socioeconomic set-asides. Provide insight into relevant incumbent contracts, contractors and personnel, likely competitors, and potential staffing or teaming considerations across R opportunities. Validate customer needs across staffing and human capital services, acquisition support, administrative and management support, public diplomacy program support, and other professional services. Support development of credible staffing and teaming strategies, including identification of senior leaders and subject matter experts with experience serving R bureaus and offices. Assist the team in gathering market and cost intelligence, including realistic compensation and rate information for anticipated labor categories and any required cleared personnel. Identify and facilitate appropriate introductions with relevant stakeholders and other knowledgeable individuals throughout the capture and bid process. Identify critical intelligence gaps, test capture assumptions, and provide candid guidance on opportunity prioritization, competitive positioning, risks, and solution development. Participate in periodic strategy sessions and serve as a trusted advisor across multiple opportunities throughout the pre-solicitation, capture, and bid phases. Qualifications Minimum 10 years of experience supporting U.S. Government programs, with significant experience working with or supporting the U.S. Department of State. Recent, direct familiarity with the Office of the Under Secretary for Public Diplomacy and Public Affairs and its bureaus and offices, including executive-office, bureau, or program operations, is required. Deep understanding of how R bureaus and offices work together, manage resources, and define, procure, oversee, and evaluate professional services requirements is required. Experience with one or more relevant service areas, such as staffing and human capital, acquisition support, administrative and management support, or public diplomacy program support. Demonstrated ability to provide actionable client, incumbent, competitive, acquisition, staffing, and pricing intelligence while exercising appropriate discretion and judgment. Demonstrated experience navigating the federal procurement process and the dynamic government contracting environment. Demonstrated track record of engagement with senior government officials, executive-office or bureau leaders, program stakeholders, acquisition personnel, or contract leadership. Prior experience advising capture or proposal teams targeting Department of State public diplomacy or related professional services opportunities is strongly preferred. Discretion, professionalism, sound judgment, and a strong sense of integrity in facilitating client-facing interactions and handling sensitive business information. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. YOUR IMPACT Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger. A lot of that trust is design. When customers tell us why they picked Help Scout over the alternatives, and when they recommend us to someone else, the reason they give most often is that it is easier to use and it feels better to work in. That's why our top source for new customers comes from human and agent referrals. Our user experience is one of the strongest advantages we have, and as Director of Product Design you'll be directly accountable for keeping our quality high as we accelerate our growth. ABOUT THE ROLE - Lead our product design team as a player/coach. Manage and develop a small team of experienced product designers and stay close to the work through critique, design reviews, and occasional projects of your own. Your most senior individual contributors carry the most complex design problems; your job is to make sure the whole team's work meets the bar. Set clear expectations for craft and ownership and build a culture where critique and feedback make the work better. - Turn great design judgment into something that scales. Own the design principles, standards, guardrails, and decision record that make a Help Scout experience feel like Help Scout, so designers, engineers, and AI agents can create high-quality experiences with more speed and autonomy. Your most senior designers author the interaction models and product patterns that sit underneath them. - Be accountable for our design system as a product. Set the priorities and resourcing for the Help Scout Design System (HSDS), drive its adoption across Product and Engineering, and make it useful and legible to both people and machines, working with the designer who serves as its technical lead for architecture, patterns, and Figma/code parity. - Own how AI shows up in our product. AI is every designer's job, not one person's. You are accountable for Help Scout's point of view on trustworthy AI experiences: how AI communicates, gives people control, handles mistakes, and moves from assisting customers to acting on their behalf. Your most senior designers lead the design direction and patterns; you make sure that point of view is adopted and applied consistently by every designer, and that it evolves with the product. - Evolve how design gets done as AI accelerates delivery. Own the operating model: workflows, tooling standards, design debt, how design works with Product and Engineering, and how the capacity AI frees up gets reinvested. Decide which of the practices the team pilots (code prototyping, AI-assisted workflows) become the standard way we work. Your most senior designers shape how AI fits into the design process itself; you make sure that guidance becomes how the team actually works. - Help shape product direction alongside Product and Engineering. As a member of our Experience Leadership Team (XLT), bring design judgment, customer understanding, and a clear view of where design investment will have the greatest roadmap impact. Carry business context, constraints, and initiative outcomes back to the design team, and bring designers into the forums where direction for their work is being set. - Decide where design capacity goes. Match designers to workstreams based on business priority. Decide who is embedded where, when someone shifts to a higher-priority problem, and when designers move from horizontal work to a deep, time-bound embed in a single workstream. - Partner with the Brand Design team in our GTM organization to help ensure design cohesion between marketing and in-app product experiences. ABOUT YOU - You're an experienced product design leader who still loves the work. You bring 10+ years in product design, including 3+ years managing designers, and have been accountable for the experience of a product, as well as the people creating it. - You have exceptional product and design judgment. You care about craft in a way that shows up in the details, can clearly articulate why an experience works, and have experience making complex B2B software feel simple and intuitive. - You know how to scale great product design. You've built or meaningfully evolved a design system that teams genuinely adopted, and you know how to translate taste and judgment into principles, patterns, and systems others can apply. - You have a strong point of view on AI and the future of product design. You use AI throughout your own design practice and think deeply about both how AI changes the way products are designed and how to create AI experiences customers can trust. - You know how to lead senior individual contributors. You've managed principal or staff-level designers, given them real scope, and made them more effective without competing with them for the work. - You're a deeply cross-functional product leader. You're technically fluent enough to earn the trust of engineers, comfortable using data and customer research to inform your decisions, and skilled at partnering with Product and Engineering on difficult tradeoffs. - You're an exceptional communicator and remote leader. You make your thinking visible through clear writing and direct feedback, treat words as part of the product experience, and know how to build trust, alignment, and a strong design culture on a distributed team. Who you'll work with - Chief Product Officer. You report to the CPO and partner closely with them. - Chief Revenue Officer. You partner on design cohesion between marketing and product, and on how design shows up in GTM. - VP of Engineering. You collaborate on how design and engineering work together, on the design system, and on AI-assisted delivery. - Principal Designer. Our most senior individual contributor reports to you and leads product design direction across workstreams, the design direction for AI experiences, and the technical shape of HSDS. - Product Designers. A small team of experienced designers embedded in our product workstreams. Note: This role is open to US-based applicants only. COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: Remote - Australia; Remote - Japan Workplace: Remote Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations. Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data. As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI. THE TEAM AND IMPACT You'll join the Customer Success and Engineering organization as our first Senior Technical Success Manager hire in Australia or Japan, reporting to our Director of Customer Success. Our Technical Success Managers in the US and Europe own the post-sale relationship for our most strategic accounts. In APAC, you'll do that and more: you'll be the technical face of Qdrant in the region, working with Account Executives, Support, Forward Deployed Engineers, and Solutions Architects who sit several time zones away. Most of your time goes to helping customers who already run Qdrant in production succeed and grow. The rest goes to supporting new deals, partner work, and first-line technical questions in APAC hours. It's a hybrid role for someone who likes being first in, figuring things out, and building how we work in a new region. WHAT YOU WILL OWN - Strategic APAC accounts, end to end. Be the primary technical owner for our largest customers in the region, from onboarding through production, scaling, and expansion. Run health checks and architecture reviews, and spot growth opportunities before the customer asks. - Hands-on delivery. Work directly with customer engineering teams on deployment, configuration, and performance tuning across Qdrant Cloud and self-hosted Kubernetes environments. - First-line technical support in APAC hours. Resolve most technical questions yourself, and hand edge cases to Support and Engineering with clear, evidence-based diagnostics so nothing stalls overnight. - Expectation setting with demanding customers. Hold the line on scope, priorities, and customization requests, and align engineering, IT, and security stakeholders on what happens next and when. - Pre-sales and partner support. Back Account Executives on new opportunities and proofs of concept in the region, and help regional partners' technical teams position and deploy Qdrant. - The voice of APAC customers. Bring field feedback to Product and Engineering, and help shape the playbooks and processes we'll use as the region grows. WHO YOU ARE - You have 6+ years in customer-facing technical roles (Technical Account Manager, Technical Success Manager, Solutions Architect, Solutions Engineer, or Forward Deployed Engineer) at an AI, data, or database infrastructure company. - You're hands-on with cloud-native infrastructure: Kubernetes, Terraform, and at least one major cloud (AWS, GCP, or Azure). You can reason about memory, performance, and scaling problems without waiting for someone else. - You've worked both sides of the deal. You can support a technical evaluation as comfortably as you can run a long-term customer relationship. - You bring enterprise maturity. You'll be dealing with our biggest enterprise clients in the region, so you negotiate confidently with engineering, IT, and security teams, and you push back with care when a customer's request doesn't serve them. - You're self-sufficient and enjoy startup ambiguity. You can be the only Qdrant person in your time zone, make good calls on your own, and know when to delegate or escalate. - You're based in APAC, ideally Australia, communicate clearly in English, and can occasionally join early or late calls with teammates in Europe and the US. NICE TO HAVE - Direct experience with vector search or search engines, or RAG and agentic AI applications in production. - Experience as an early or first hire building a regional presence for a start-up or scale-up. WHY JOIN US - A remote-first, international team working on cutting-edge AI infrastructure. - A competitive salary with additional perks. - Flexible working hours and async-friendly culture. - High ownership and real impact. - Open-source, engineering-driven culture. - Choose your own laptop equipment. For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy. Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist. Come build with us! FOR INFORMATION ON HOW WE HANDLE YOUR PERSONAL DATA, PLEASE REFER TO OUR RECRUITMENT PRIVACY POLICY https://qdrant.tech/legal/recruitment-privacy-policy/ #LI-REMOTE

Location: Remote About the Team: Netlify’s Data team helps the company understand and improve the full product-led growth journey, from activation and engagement through conversion, retention, and monetization. We partner closely with Product, Engineering, and Growth to uncover opportunities, evaluate investments, and understand what drives customer and business outcomes. We’re hiring a Senior Staff Data Scientist to deepen how data shapes our product and growth strategy. You’ll develop an end-to-end understanding of the PLG journey, proactively identify opportunities, and turn complex data into hypotheses, experiments, and recommendations that influence where we invest and what we build. This is a highly autonomous role for someone who can move from identifying an important question to shaping the approach, defining success, and driving toward an answer. What You'll Do: Own the analytical understanding of Netlify’s PLG performance across activation, engagement, conversion, monetization, and retention, identifying opportunities before they become requests Partner with Product and Engineering leadership to turn behavioral insights into product bets, defining what to test, how to measure it, and what the results mean Lead experimentation from hypothesis through decision, including study design, methodology, success metrics, guardrails, analysis, and recommendations Apply statistical rigor where it matters while recognizing when there is enough signal to make a decision and move forward, and help teams develop that same judgment Build scalable analytical systems like semantic models, trusted metrics, proactive monitoring, and AI-powered agents  that surface opportunities without waiting to be asked Use AI to investigate faster, automate recurring analytical work, and test more hypotheses without sacrificing the judgment that makes the output useful Identify gaps in measurement, event instrumentation, and metric definitions, and partner with Data and Product Engineering to close them Serve as a trusted analytical partner to PLG leadership, using evidence and product judgment to influence investment decisions and roadmap priorities Influence product strategy through evidence, product instincts, and a clear point of view, without relying on formal authority to do it What You'll Bring: 8+ years of experience in product analytics, growth analytics, or data science, with a track record of high ownership and measurable impact on PLG or consumer product outcomes Deep understanding of product and growth dynamics across activation, engagement, conversion, monetization, and retention Demonstrated ability to turn behavioral data into product hypotheses and carry them from insight through experimentation and measured outcomes Deep experimentation expertise: study design, statistical reasoning, causal inference, and the judgment to know when an experiment has told you what you need to know Experience building analytical systems such as metrics layers, monitoring frameworks, or semantic models that teams can rely on over time An AI-native approach to analysis: you use AI tools actively to accelerate investigation, automate repetitive work, and surface patterns faster A track record of influencing senior stakeholders and product direction through analytical reasoning, clear recommendations, and sound judgment Comfort operating with significant autonomy in ambiguous problem spaces, including determining which questions are most important to answer Strong written and verbal communication skills in distributed environments, with the ability to make complex findings clear and recommendations actionable This Role is a Great Fit If: You're energized by finding the opportunity before anyone thought to ask - proactive discovery is how you naturally work, not a mode you shift into You think like a product person who happens to be exceptionally rigorous with data, not a data person who occasionally weighs in on product You thrive when the problem isn't handed to you - you'd rather define the question worth asking than answer the one that landed in your queue You get excited about building systems that keep working after you've moved on to the next problem You're comfortable making a call with imperfect information and can articulate clearly why you made it You enjoy being a thought partner to senior leaders - shaping how they think about investment and opportunity, not just supporting decisions already made You work well in a remote-first, async environment where written clarity and self-direction matter more than proximity You're drawn to roles where the measure of success is outcomes, decisions made, bets tested, metrics moved, not volume of output produced Applying Not sure you meet 100% of our qualifications? Please apply anyway! When applying please include: A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts. Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing accommodations@netlify.com . About Netlify Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable. We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you! At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $204,000 - $275,000 for most US-based locations.  Candidates outside the US or in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.