Location: Riyadh, Saudi Arabia
Key Responsibilities:
Design technical architectures aligned with Ministry-approved standards.
Ensure the use of approved technologies such as .NET, Angular, and SQL Server.
Develop secure digital applications and services following secure coding standards.
Design and implement integrations with internal and external systems using APIs, ESB, and middleware technologies.
Establish and manage CI/CD pipelines.
Prepare technical and architectural documentation.
Implement and validate High Availability and Failover mechanisms.
Support performance, security, and functional testing activities.
Ensure compliance with MFA, WAF, Data Encryption, Monitoring, and SSO requirements.
Requirements
Required Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum 8–10 years of experience in digital application and system development.
Strong experience with .NET, Angular, SQL Server, APIs, and enterprise integrations.
Experience with DevOps, CI/CD, and secure coding practices.
Excellent architectural and technical leadership skills.
Location: Hamburg
Workplace: Hybrid
adjoe gestaltet die Zukunft von Mobile AdTech: Durch den Einsatz von KI, First-Party-Daten und modernstem Engineering haben wir die Monetarisierung für App-Publisher revolutioniert. Mit Lösungen wie Playtime und Arcade bieten wir den weltweit am schnellsten wachsenden Kanal für Rewarded Advertising – für maximales User-Engagement, nachhaltige Kundenbindung und echtes Umsatzwachstum.
Parallel dazu erschließen wir mit unserem intelligenten Biddingsystem von adjoe Ads den programmatischen Werbemarkt. Gemeinsam verbindet dieses Ökosystem App-Entwickler mit über 700 Millionen Nutzern weltweit und schafft die Basis für echtes, skalierbares Wachstum. Mit dem Rückenwind des führenden europäischen Medienkonzerns Bertelsmann und unseren Standorten in Hamburg, Boston, Singapur und Tokio gestalten wir die nächste Evolutionsstufe der App-Experience. Werde Teil unserer Erfolgsgeschichte!
Über die Rolle
Als Senior Solution Architect verantwortest du die technische Erfolgsgeschichte unserer wichtigsten Partnerschaften. Du bist der Technical Lead für unsere Top-Accounts und synchronisiert komplexe Partner-Roadmaps mit unserem modernen Stack auf Basis von Golang und Native SDKs. Damit stellst du sicher, dass unsere Plattform für über 100 Millionen Nutzer täglich reibungslos läuft.
Du schließt die Lücke zwischen unserer Technologie und der Vision des Partners. Dabei genießt du volle technische Freiheit: Mit direktem Zugriff auf unsere gesamte Cloud-Infrastruktur – von Real-Time-Monitoring bis hin zu unseren Data Lakes – behältst du den Systemstatus immer im Blick. Ob du tief in Architekturfragen eintaucht oder hochperformante Features konzipiert: Du sorgst für das perfekte Zusammenspiel unserer Systeme. Als strategisches Bindeglied zu unseren internen Produkt- und Tech-Teams bist du die starke Stimme für unsere größten Enterprise-Kunden.
Was du tun wirst
- Technische Strategie & Umsetzung: Du gestaltest die technische Roadmap unserer Partner, entwickelst neue Lösungen direkt mit ihnen und stellst durch Praxistests sicher, dass alles reibungslos läuft, bevor der große Rollout startet
- Koordination der gemeinsamen Roadmap: Du begleitest den gesamten technischen Produktlebenszyklus unserer Partnerschaften, koordinierst den Rollout komplexer Features und steuerst die technischen Integrationen
- Ursachenanalyse und proaktive Risikominderung: Du gehst bei der Fehlerbehebung tief unter die Oberfläche, um Integrationsprobleme durch eine gründliche Ursachenanalyse frühzeitig zu finden und zu lösen, bevor sie den Umsatz unserer Partner gefährden
- Datengestützte Beratung: Du nutzt SQL und Python (oder andere), um komplexe Datensätze zu aggregieren und zu visualisieren und Rohdaten in technische Narrative zu übersetzen, die Partnern helfen, ihre KPIs zu erreichen
- Stimme des Kunden: Du übersetzt das Feedback deiner Partner in präzise technische Anforderungen für interne Produktteams, um globale Skalierbarkeit zu ermöglichen
Wer du bist
- Du bringst mindestens 5 Jahre Erfahrung in einer technischen Kundenrolle (z. B. TAM, Sales Engineering oder Solutions Architecture) im Bereich AdTech, SaaS oder Big Tech mit – idealerweise mit Fokus auf Mobile
- Tech-Architekt: Du übersetzt high-level-Anforderungen mühelos in präzise Spezifikationen. Dabei bist du fachlich breit aufgestellt: Vom Deep Dive in die SDK-Initialisierung und REST-Latenzen mit dem Product Owner bis hin zum eigenhändigen Debugging von HTML/JavaScript
- Daten & Analyse: Du liebst Daten und beherrschst SQL sowie Visualisierungen aus dem Effeff. Mit Dashboards wie Grafana, Tableau oder Kibana findest du nicht nur das „Warum“ hinter den Zahlen, sondern leitest daraus direkt strategische Entscheidungen ab
- Mobile-Expertise (Plus): Du bringst Java-Kenntnisse oder Erfahrung in der mobilen App-Entwicklung mit. SDK-Integrationsprobleme löst du fast schon instinktiv
- Cross-functional Leader: Als geborener Teamplayer moderierst du souverän zwischen Engineering und Produktmanagement, um auch in kritischen Phasen die besten Lösungen zu finden
- Fließende Deutsch- und Englischkenntnisse: Du kommunizierst in beiden Sprachen sicher und verhandlungssicher auf professionellem Niveau (mindestens B2-Niveau oder vergleichbar) – sowohl im direkten Austausch mit unseren globalen Partnern als auch bei der internen Zusammenarbeit.
Unser Engagement für deinen Erfolg
Investiere in deine Zukunft: Du wirst Teil eines leistungsstarken, global skalierenden Unternehmens mit einer klaren Vision. Dabei nimmst du direkten Einfluss auf unsere Erfolgsgeschichte und profitierst unmittelbar von unserem gemeinsamen Wachstum. Wir fördern deine Entwicklung durch regelmäßiges Feedback, Mentoring und gezielte Weiterbildungsprogramme. Bei adjoe baust du nicht nur deine Skills aus, sondern gestaltest deine langfristige Karriere.
Dein entspannter Start bei adjoe: Vom ersten Vertrag bis zum Einleben in Hamburg: Wir halten dir und deiner Familie den Rücken frei. Mit einem Relocation-Bonus und persönlicher Unterstützung beim Umzug sorgen wir dafür, dass dein Start bei uns reibungslos und stressfrei verläuft.
Work-Life-Balance: Genieße volle Flexibilität mit gleitenden Arbeitszeiten, Remote-Optionen am Freitag und 30 Tagen Urlaub. Zusätzlich bieten wir dir die Möglichkeit, drei Wochen pro Jahr von überall aus der Welt zu arbeiten (Remote Work). Für dein Wohlbefinden sorgen unser hauseigenes 24/7-Gym inklusive Kursen sowie professionelle mentale Unterstützung durch unser Employee Assistance Program (EAP).
Ein Office zum Wohlfühlen: Unser Headquarter in Hamburg bietet weit mehr als nur den Alsterblick. Dich erwartet ein lebendiges Office mit High-End-Equipment, offenen Kollaborationsflächen und einer Flatrate an Snacks und Drinks, damit die Energie und die Ideen niemals ausgehen.
We welcome applications from people who will contribute to the diversity of our company.
ГибридseniorHamburg; Mit einem Relocation-Bonus und persönlicher Unterstützung beim Umzug sorgen wir dafür, dass dein Start bei uns reibungslos und stressfrei verläuft
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s The Opportunity?
Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.
What Will I Be Doing?
Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
Commit to customer success, ensuring lasting value and proactively addressing challenges
What Skills Do I Need?
Minimum of 4 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
Familiarity with managing POCs, RFPs, and addressing complex security questions.
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
Willing and able to travel occasionally
#LI-Hybrid
#LI-RH1
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Задачи:
— Владение полным циклом проектирования решений для вычислительных, хранилищных, сетевых и дата-центровых инфраструктур.
— Трансляция требований HPC и AI/ML нагрузок в масштабируемые и отказоустойчивые инфраструктурные решения.
— Определение эталонных архитектур с учетом плотности GPU, соотношений хранения и сетевой интеграции.
— Сотрудничество с командами продуктов, инфраструктуры и эксплуатации для создания согласованных проектов.
— Создание поэтапных дорожных карт решений в соответствии с бизнес-требованиями и планированием емкости.
Требования:
— Подтвержденный опыт в архитектуре решений для дата-центров.
— Экспертиза в проектировании GPU-плотных сред, AI/ML и HPC нагрузок.
— Глубокие технические знания интеграции вычислительных, хранилищных и сетевых систем.
— Наличие или готовность к переезду в Даллас, Техас.
Условия:
— Работа в гибридном формате: 3 дня в неделю в офисе в Далласе.
— Поддержка релокации.
— Зарплата от $180,000 до $250,000 в год плюс бонусы.
ГибридDATA CENTER SOLUTIONS ARCHITECT | RELOCATION TO DALLAS TEXAS USA | ARCUS SEARCH | #relocation to #usa #fulltime #itjob #ai #architect https://teletype.in/@courierus/wxMUgsx105k; Relocation supported; Must be based in or able to relocate to Dallas, Texas
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the UK
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the UK
,
the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in Spain
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Spain
,
the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Netherlands (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Netherlands
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Netherlands
,
the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Stockholm, Stockholm, Sweden
Join EQT Tech’s Architectural function, where you’ll play a critical role in future-proofing and scaling one of our cross-functional value streams—Fintech.
This is a unique opportunity to design and drive the technology supporting our financial operations — ensuring seamless integrations, efficiency, and innovation. If you're a strategic thinker with a strong technical foundation and a passion for designing scalable systems, we’d love to hear from you.
About the Tech Team – Fintech Value Stream
The Fintech Value Stream strives to improve and automate key financial processes to deliver a best-in-class experience for a broad range of business domains. We’re a cross-functional team collaborating closely with stakeholders across EQT to ensure data and technology strategically support business outcomes. Our team includes tech leads, data professionals, product managers and architects who together shape the future of finance operations through scalable, data-driven solutions.
What you’ll do
As a Software and Solution Architect, you will play a key role in shaping EQT’s technical landscape within the Fintech Value Stream. Your primary responsibility will be to collaborate with Tech Leads, Engineers, and external partners to design and implement solutions that drive efficiency and scalability across EQT’s investment technology.
Beyond your work in the Fintech Value Stream, you'll also collaborate closely with peers in the Architecture function to shape EQT Tech's long-term architectural direction, ensuring consistency, reusability, and strategic alignment across value streams.
Key Responsibilities
Partner with tech leads and engineers to support the Fintech Value Stream in new projects & initiatives, engaging in technical discussions with both third-party service providers and internal teams to ensure a structured approach to solution development
Assess the current architecture, team capabilities, and resource allocation to determine the best approach for future implementations
Develop new architectural solutions and enhance existing ones to ensure they are harmonized, scalable, and efficient for all of EQT
Establish technical standards, best practices, and improved ways of working across EQT’s Tech teams
Collaborate with other Value Streams (Investment & Client) and Platform Teams to define interfaces, ownership, and capabilities within the Fintech domain
Design system integrations, ensuring seamless connectivity between internal systems, new external systems, and vendors
Work closely with the Head of Architecture and the Head of Fintech, supporting key strategic initiatives
Who are you?
We’re looking for an experienced Software and Solution Architect with a strong technical foundation and a strategic mindset. You should have a passion for problem-solving, system design, and technical leadership. You likely have 8–12 years of experience across software engineering and architecture, including time spent designing systems in regulated or data-sensitive environments.
Desired Skills & Experience
Strong software engineering background, with hands-on experience designing and maintaining complex, high-availability systems that handle sensitive data
Strong understanding of system integrations, APIs, and data architectures
Proven ability to drive implementation from initial requirements to high-level solution design and progress tracking
Strong leadership and coaching skills, with the confidence to take a firm stance in technical discussions
Excellent communication skills, able to engage effectively with key stakeholders and external partners
Proactive mindset, with a desire to learn, adapt, and drive continuous improvement
Curiosity about applying AI and advanced analytics to drive business value and innovation
Nice-to-haves
Hands-on experience with modern data stacks and frameworks (e.g., dbt, Snowflake, SQL, Fivetran)
Familiarity with financial systems such as Netsuite, Kyriba, Hazeltree, MRI, or Aaro, and BI tools like PowerBI or Hex
What We Offer
A fast-paced and dynamic work environment at a leading global investment firm
The opportunity to work with cutting-edge technology and develop the future of EQT’s financial tools
A collaborative and inclusive company culture where innovation is encouraged
Regular hackathons, workshops, and learning opportunities to develop new skills
Competitive compensation and benefits package
A vibrant office environment in central Stockholm
Inclusion at
EQT
Our vision for EQT employees is to build high performing & engaged teams. Our competitive edge comes from fostering an environment where every individual feels valued, empowered, and motivated to drive business impact. Our commitment to inclusion is not just about fairness; We understand and believe that being a great place to work drives the best performance.At EQT, inclusion is a business imperative and it's embedded into our talent strategy, decision-making, and culture to ensure that every individual and team operates at their full potential. By doing so, we unlock better collaboration, stronger innovation, and superior investment outcomes.
About EQT
EQT is a purpose-driven global investment organization focused on active ownership strategies. With a Nordic heritage and a global mindset, EQT has a track record of more than three decades of developing companies across multiple geographies, sectors and strategies. EQT has investment strategies covering all phases of a business’ development, from start-up to maturity. EQT has €354 billion in total assets under management (€195 billion in fee-generating assets under management) as of 30 September 2026, within four business segments – Private Capital, Infrastructure, Real Estate and Secondaries.
With its roots in the Wallenberg family’s entrepreneurial mindset and philosophy of long-term ownership, EQT is guided by a set of strong values and a distinct corporate culture. EQT manages and advises funds and vehicles that invest across the world with the mission to future-proof companies, generate attractive returns and make a positive impact with everything EQT does.
The EQT AB Group comprises EQT AB (publ) and its direct and indirect subsidiaries, which include general partners and fund managers of EQT funds as well as entities advising EQT funds. EQT has offices in more than 25 countries across Europe, Asia and the Americas and has more than 2,200 employees.
More info:
www.eqtgroup.com
Follow EQT on
LinkedIn
,
X
,
YouTube
and
Instagram
Location: Warszawa, Masovian Voivodeship, Poland
Join EQT Tech’s Architectural function, where you’ll play a critical role in future-proofing and scaling one of our cross-functional value streams—Fintech.
This is a unique opportunity to design and drive the technology supporting our financial operations — ensuring seamless integrations, efficiency, and innovation. If you're a strategic thinker with a strong technical foundation and a passion for designing scalable systems, we’d love to hear from you.
About the Tech Team – Fintech Value Stream
The Fintech Value Stream strives to improve and automate key financial processes to deliver a best-in-class experience for a broad range of business domains. We’re a cross-functional team collaborating closely with stakeholders across EQT to ensure data and technology strategically support business outcomes. Our team includes tech leads, data professionals, product managers and architects who together shape the future of finance operations through scalable, data-driven solutions.
What you’ll do
As a Software and Solution Architect, you will play a key role in shaping EQT’s technical landscape within the Fintech Value Stream. Your primary responsibility will be to collaborate with Tech Leads, Engineers, and external partners to design and implement solutions that drive efficiency and scalability across EQT’s investment technology.
Beyond your work in the Fintech Value Stream, you'll also collaborate closely with peers in the Architecture function to shape EQT Tech's long-term architectural direction, ensuring consistency, reusability, and strategic alignment across value streams.
Key Responsibilities
Partner with tech leads and engineers to support the Fintech Value Stream in new projects & initiatives, engaging in technical discussions with both third-party service providers and internal teams to ensure a structured approach to solution development
Assess the current architecture, team capabilities, and resource allocation to determine the best approach for future implementations
Develop new architectural solutions and enhance existing ones to ensure they are harmonized, scalable, and efficient for all of EQT
Establish technical standards, best practices, and improved ways of working across EQT’s Tech teams
Collaborate with other Value Streams (Investment & Client) and Platform Teams to define interfaces, ownership, and capabilities within the Fintech domain
Design system integrations, ensuring seamless connectivity between internal systems, new external systems, and vendors
Work closely with the Head of Architecture and the Head of Fintech, supporting key strategic initiatives
Who are you?
We’re looking for an experienced Software and Solution Architect with a strong technical foundation and a strategic mindset. You should have a passion for problem-solving, system design, and technical leadership. You likely have 8–12 years of experience across software engineering and architecture, including time spent designing systems in regulated or data-sensitive environments.
Desired Skills & Experience
Strong software engineering background, with hands-on experience designing and maintaining complex, high-availability systems that handle sensitive data
Strong understanding of system integrations, APIs, and data architectures
Proven ability to drive implementation from initial requirements to high-level solution design and progress tracking
Strong leadership and coaching skills, with the confidence to take a firm stance in technical discussions
Excellent communication skills, able to engage effectively with key stakeholders and external partners
Proactive mindset, with a desire to learn, adapt, and drive continuous improvement
Curiosity about applying AI and advanced analytics to drive business value and innovation
Nice-to-haves
Hands-on experience with modern data stacks and frameworks (e.g., dbt, Snowflake, SQL, Fivetran)
Familiarity with financial systems such as Netsuite, Kyriba, Hazeltree, MRI, or Aaro, and BI tools like PowerBI or Hex
What We Offer
A fast-paced and dynamic work environment at a leading global investment firm
The opportunity to work with cutting-edge technology and develop the future of EQT’s financial tools
A collaborative and inclusive company culture where innovation is encouraged
Regular hackathons, workshops, and learning opportunities to develop new skills
Competitive compensation and benefits package
A vibrant office environment in Fabryka Norblina, Warsaw
Inclusion at
EQT
Our vision for EQT employees is to build high performing & engaged teams. Our competitive edge comes from fostering an environment where every individual feels valued, empowered, and motivated to drive business impact. Our commitment to inclusion is not just about fairness; We understand and believe that being a great place to work drives the best performance.At EQT, inclusion is a business imperative and it's embedded into our talent strategy, decision-making, and culture to ensure that every individual and team operates at their full potential. By doing so, we unlock better collaboration, stronger innovation, and superior investment outcomes.
About EQT
EQT is a purpose-driven global investment organization focused on active ownership strategies. With a Nordic heritage and a global mindset, EQT has a track record of more than three decades of developing companies across multiple geographies, sectors and strategies. EQT has investment strategies covering all phases of a business’ development, from start-up to maturity. EQT has €354 billion in total assets under management (€195 billion in fee-generating assets under management) as of 30 September 2026, within four business segments – Private Capital, Infrastructure, Real Estate and Secondaries.
With its roots in the Wallenberg family’s entrepreneurial mindset and philosophy of long-term ownership, EQT is guided by a set of strong values and a distinct corporate culture. EQT manages and advises funds and vehicles that invest across the world with the mission to future-proof companies, generate attractive returns and make a positive impact with everything EQT does.
The EQT AB Group comprises EQT AB (publ) and its direct and indirect subsidiaries, which include general partners and fund managers of EQT funds as well as entities advising EQT funds. EQT has offices in more than 25 countries across Europe, Asia and the Americas and has more than 2,200 employees.
More info:
www.eqtgroup.com
Follow EQT on
LinkedIn
,
X
,
YouTube
and
Instagram
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
The Solution Architecture team sits at the intersection of technology, customer advocacy, and revenue, working Honeycomb’s most strategic opportunities. We partner with world-class engineering organizations to solve complex observability challenges and change how teams build and operate software. This is a team of hands-on technical leaders who want to shape major customer decisions, influence go-to-market strategy, and redefine what great technical selling looks like.
What you’ll do in the role:
Own the technical sales motion on a portfolio of mid-market to enterprise accounts across AMER, partnering closely with sales to drive deals forward.
Lead discovery, solution design, and technical conversations that connect Honeycomb’s platform to real engineering and business priorities, from first call through close.
Drive the technical win. Define success criteria, run POCs, navigate competitive evaluations, and build stakeholder confidence with engineering teams and technical buyers.
Engage with engineering leaders, platform teams, and SRE organizations on observability best practices and AI-era workflows.
Translate complex customer environments into clear architectures and solution narratives that resonate with both hands-on practitioners and technical decision-makers.
Leverage AI tools to work efficiently and creatively while maintaining accuracy and reliability. Human-in-the-loop is a real thing!
Get hands-on when it matters. Instrument applications, troubleshoot technical blockers, and help customers prove outcomes in real environments.
Contribute to the team’s technical library: demos, solution frameworks, reference architectures, and repeatable assets that make the whole team more effective.
Deliver demos, workshops, and technical presentations that create conviction.
Collaborate across Sales, Product, Marketing, Field Engineering, and DevRel to strengthen the go-to-market motion and improve how we show up for customers.
Bring customer and field signals back into the company. Contribute to roadmap conversations and help shape how we demo and position the product.
Share what you know. Help onboard newer team members, document what works, and contribute to a culture of learning and continuous improvement.
Expected to cover some EMEA Customer calls
What you’ll bring to the role:
Preference for CST and EST based candidates- you will be expected to work some EMEA calls
5+ years of pre-sales, solution architecture, or customer-facing technical experience in B2B SaaS with a highly technical ICP, with a focus on enterprise or mid-market accounts.
A consistent track record of winning competitive, multi-stakeholder deals with technical buyers and navigating complex evaluation processes.
Experience selling into developer, platform, SRE, or engineering-led organizations , you earn technical credibility quickly and know how to bridge technical depth with business value.
Strong executive presence with the ability to tailor your message from hands-on engineers to VP-level decision-makers.
Sharp solutioning skills: you whiteboard clearly, simplify complexity, and craft compelling technical strategies even in ambiguous situations.
Hands-on fluency across modern cloud environments, CSPs, containers, Kubernetes, distributed systems, and API-driven architectures.
Solid working knowledge of observability, distributed tracing, and OpenTelemetry. You understand how modern teams instrument, troubleshoot, and optimize complex systems.
Comfort navigating code and implementation details across common languages and frameworks , enough to guide instrumentation and validate technical approaches with customers.
Strong instincts for unblocking deals, reframing challenges, and finding practical paths forward when things get ambiguous.
Experience owning POCs and technical evaluations end-to-end: defining success criteria, managing risk, and driving to a clear outcome.
A collaborative, cross-functional mindset with experience working alongside Product, Engineering, and GTM teams to improve how we go to market.
A point of view on where observability, developer tooling, and AI-assisted workflows are headed , and genuine enthusiasm for helping customers modernize.
A growth and contribution mindset: you share what you know, build reusable assets, and make the people around you better.
Familiarity with MEDDPICC or Command of the Message is a plus.
Willingness to travel ∼20% for customer engagements, field events, and internal collaboration.
On Target Earnings (OTE) based on level of experience (Base + Commission)
$185,500
—
$225,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote, AMER
Workplace: Remote
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We’re seeking a Customer Solution Architect Team Lead to captain a high-performing team of Customer Solutions Architects and help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads. This role will support the East Coast region across the Americas.
As the CSA Team Lead, you will be responsible for both people management and customer outcomes - supporting team execution while developing repeatable best practices across pre-sales discovery, proof-of-value onboarding, and technical success.
WHAT YOU’LL DO
At Supabase, CSA Leads oversee a portfolio of high-value customers by empowering their team to deliver technical excellence and long-term customer success. You'll work directly with the team to:
- Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to our customers.
- Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey—from discovery through adoption and renewal.
- Create structured onboarding, training, and development plans for CSAs to level up in technical storytelling, Postgres optimization, and customer success strategy.
- Ensure CSAs consistently deliver successful outcomes, unblock adoption, and drive value for paid Team and Enterprise accounts.
- Work directly with strategic customers when needed—especially during complex escalations, architectural deep dives, or critical onboarding milestones.
You'll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility:
PRE-SALES DISCOVERY:
- Lead and review technical discovery led by CSAs to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success.
- Guide CSAs in designing and presenting platform demonstrations tailored to high-value customers, helping them clearly articulate the value of the Supabase platform and team.
- Collaborate with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads supported by the Platform.
PROOF-OF-VALUE ONBOARDING
- Support your team in defining and executing proof-of-value scopes that balance business outcomes with low-friction onboarding.
- Ensure CSA-owned timelines, success criteria, and engagement tactics result in a high proof-to-conversion success rate.
- Build reusable onboarding flows (email sequences, docs, templates, webinars) that accelerate time-to-value for new customers.
CUSTOMER SUCCESS & EXPANSION
- Help your team build detailed account plans focused on both short-term adoption and long-term expansion opportunities.
- Provide ongoing technical coaching for CSAs conducting architecture reviews, schema design evaluations, and performance tuning for production workloads.
- Partner cross-functionally to advocate for customer feedback, share emerging customer needs with Product & Eng, and communicate roadmap milestones back to customers.
TRUST & PLATFORM ADVOCACY
- Coach CSAs to act as internal and external champions of Supabase, building trust with customers through consistency, clarity, and deep product expertise.
- Uphold a standard of excellence in customer engagement, ensuring Supabase becomes embedded in the way our customers build.
PREFERRED EXPERIENCE
- 6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering.
- 2+ years of people management or team leadership experience, ideally in a high-growth, technical startup environment.
- Strong background with relational databases (PostgreSQL preferred), with a deep understanding of schema design, indexing, and query performance.
- Hands-on experience building modern web applications using frameworks like React, Svelte, Vue, or Node.js.
- Clear, confident technical communicator and storyteller. Must be able to distill complex technical topics into actionable outcomes for customers and team members alike.
- Experience navigating stakeholder alignment, conflict resolution, and collaborative problem-solving across teams.
- Familiarity with tools such as HubSpot, BigQuery, and internal BI dashboards.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Workplace: remote
Requirements
8+ years of relevant Salesforce experience, with a strong track record in solution architecture
Comprehensive expertise across Sales Cloud, Service Cloud, CPQ, CLM, Experience Cloud, and Field Service Lightning, with particular depth in planning and scheduling processes
Proven ability to define architecture principles and design scalable, robust Salesforce solutions in line with business goals and platform best practices
Experience developing and maintaining high-level solution design documentation
Strong stakeholder management skills, with the ability to translate business requirements into technical solutions
Demonstrated experience leading cross-functional teams through end-to-end implementations
The ability to establish and promote technical standards, integration practices, and platform optimization across projects
English skills sufficient for leading technical and architectural discussions with stakeholders
Nice to have
Relevant Salesforce certifications
Experience with enterprise integration patterns and large-scale data and integration architecture
Experience defining governance frameworks and architecture review processes
Exposure to additional clouds or AppExchange/CPQ-CLM ecosystem products
We offer
Projects for such clients as PayPal, Wargaming, Xerox, Philips, adidas and Toyota
Competitive compensation that depends on your qualification and skills
Career development system with clear skill qualifications
Flexible working hours aligned to your schedule
Options to work remotely
English courses online
Corporate parties and events for employees and their children
Gym membership compensation, corporate sport competitions (cybersport included)
5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
Any questions?
Tatyana
hh@itransition.com
Location: Tokyo, JP
About the Team
The Innovation Architect sits within Miro's Professional Services organization, specifically inside the MOST (Miro Optimization Services & Training) program. MOST is Miro's subscription-based PS offering for enterprise customers. Each customer gets 240 hours per year to work with Miro experts on designing, implementing, and scaling how their teams collaborate. Innovation Architects work alongside Customer Success Managers, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements across some of Miro's most complex accounts.
About the Role
Enterprise customers have the hours. What they often don't have is someone who can translate where they want to go into a concrete, sequenced plan for getting there inside Miro. That's the gap this role fills.
The Innovation Architect is the strategic and architectural layer of a MOST engagement. They run discovery, diagnose how teams actually work today, design the governance and collaboration infrastructure to support where the customer is heading, and build the roadmap for how 240 hours get used across the year. They also own AI workflow advisory, helping customers move from ad hoc Miro usage to intelligent, repeatable collaboration systems.
This role is open because the program is growing and the complexity of enterprise accounts has outpaced what CSMs and Technical Architects can absorb on top of their core scope. The right candidate has a consulting background, is fluent in collaboration platforms, and is comfortable running live discovery with a skeptical CTO and a frustrated Product Lead at the same time. They own delivery quality from day one.
What you’ll do
Own the solution roadmap for a portfolio of MOST accounts: run structured discovery, map the customer's operating model, and design a sequenced 240-hour plan tied directly to their business outcomes
Architect end-to-end Miro implementations covering workspace governance, access models, naming conventions, and lifecycle management for organizations operating at scale
Lead AI workflow advisory as a core workstream: diagnose collaboration inefficiencies and build intelligent, automated solutions using Miro's AI capabilities and adjacent platform integrations
Facilitate executive and cross-functional working sessions including Agile planning, design thinking, strategy, and innovation workshops
Drive adoption through change management: stakeholder alignment, communication planning, phased rollouts, and hands-on coaching on Miro best practices
Track progress against defined outcomes across the full subscription lifecycle, surface risks early, and adjust the plan as priorities shift
Contribute reusable delivery assets (templates, frameworks, playbooks) that raise the consistency floor across PS and reduce time-to-value for future engagements
What you’ll need
6+ years in consulting, change management, Agile transformation, or professional services supporting enterprise organizations
Experience leading structured discovery with VP-level and above stakeholders and turning ambiguous findings into a clear, prioritized plan
Working knowledge of collaboration governance: workspace architecture, access models, naming conventions, and lifecycle management at enterprise scale
Fluency in Miro or a comparable collaboration platform (Figma, Lucid, Confluence, JIRA)
Hands-on experience designing AI-powered workflow optimization: automation, prompt-based workflows, or AI-assisted tooling in an enterprise environment
Able to simplify complex governance and architecture topics for non-technical audiences without losing the thread
Comfortable working across IT, Product, Design, Strategy, and PMO simultaneously, often with conflicting stakeholder priorities
Strong technical fluency: familiarity with APIs, integrations and enterprise IT ecosystems.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our
Global Miro benefits board
.
#LI-AN1
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
Youtube:
https://www.youtube.com/@lifeatmiro
Blog:
https://miro.com/careers/life-at-miro/all/
Instagram:
https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.
Miro’s mission —
Empower teams to create the next big thing
— is how we think about our product, people, and culture.
We believe that creating big things requires diverse and inclusive teams.
Diversity
invites all talent with different demography, identities and styles
to step in
, and
inclusion
invites them to step
closer together.
Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its
Recruitment Privacy Policy
found
here
.
Location: Dallas, USA; New York, USA; Orlando, USA
As a Principal AI Solutions Architect within DataArt’s Healthcare & Life Sciences practice, you will bridge the gap between advanced AI tools and real-world business impact. You’ll operate at the intersection of hands-on prototyping, cross-functional collaboration, and stakeholder education. Your focus: drive measurable client outcomes through AI-enabled efficiencies and new digital experiences.
You will shape how AI is adopted across the healthcare and life sciences industries — from intelligent copilots and personalization engines to developer acceleration and operational optimization — by prototyping real solutions, articulating business value, and driving adoption from C-suite to delivery teams.
You will work closely with client account teams (50+ active clients) and DataArt’s AI + Data Lab to identify high-value use cases, prototype rapidly, validate with stakeholders, and showcase scalable solutions that clients can adopt.
The estimated OTE for this position is 220,000 to 260,000 USD per year.
Lead ideation and scoping of AI/ML proof of concepts (PoCs) in coordination with client account leaders
Rapidly prototype and iterate AI features (chatbots, NLP services, recommender systems, etc.)
Direct internal DataArt teams to execute PoCs with clarity, velocity, and alignment
Own the "show-and-tell" lifecycle: internal demo → stakeholder validation → external client presentation
Develop GenAI applications based on RAG variations, Agentic, hybrid models. Leverage Agentic SDLC and advocate for adoption. Develop with hyperscaler AI tools (Azure, GCP, AWS), LLM APIs, vector search, GenAI, Agentic SDKs and Agentic Runtimes (Agent Core, Agent Engine, etc.)
Define reusable AI building blocks and Healthcare-specific agent scaffolds that feed into the Connect AI ecosystem
Build working solutions integrated with cloud data platforms like Snowflake and Databricks
Embed AI into client-facing products or operations (e.g., personalization, crew ops, service automation)
Shape internal best practices for GenAI use in SDLC and Healthcare product lifecycle — from opportunity discovery to ops telemetry
Create AI demo assets: notebooks, dashboards, blog content, or walkthrough videos
Run workshops and working sessions with client teams and business leaders
Act as a translator and evangelist, helping stakeholders understand responsible AI adoption and potential ROI
Hands-on experience with AI services from at least one major cloud provider (Azure, AWS, GCP)
Demonstrated ability to operate at Director level or above in client engagements, influencing both technical and business stakeholders
Experience with designing and implementing RAG based applications
Strong background with Snowflake and/or Databricks for data engineering and AI pipelines
Proven success leading client-facing PoCs or MVPs from inception to delivery
Prior exposure to Healthcare or Life Sciences sector
Strong understanding of Healthcare and/or Life Sciences workflows, regulatory frameworks (HIPAA, CMS-0057-F, GDPR, ISO 13485, ISO 42001, etc.), and industry challenges.
Ability to translate fuzzy business goals into AI-enabled outcomes, structuring initiatives from ambiguous needs into scoped, testable, and scalable components
Fluency in evaluating tradeoffs between open-source LLMs and commercial APIs, and designing cost-efficient, scalable architectures
Strong communicator comfortable with both technical teams and business stakeholders
Ability to travel to client site (US, EU)
Exposure to healthcare data standards (FHIR, HL7) and integrations (eRx, Clearinghouses, TEFCA).
Knowledge of GenAI fine-tuning, vector DBs, or orchestration frameworks (LangChain, Semantic Kernel, etc.)
Experience developing internal enablement materials or technical content
Awareness of responsible AI practices (e.g., model fairness, explainability, usage boundaries)
Location: London, UK
As a Principal AI Solutions Architect within DataArt’s Healthcare & Life Sciences practice, you will bridge the gap between advanced AI tools and real-world business impact. You’ll operate at the intersection of hands-on prototyping, cross-functional collaboration, and stakeholder education. Your focus: drive measurable client outcomes through AI-enabled efficiencies and new digital experiences.
You will shape how AI is adopted across the healthcare and life sciences industries — from intelligent copilots and personalization engines to developer acceleration and operational optimization — by prototyping real solutions, articulating business value, and driving adoption from C-suite to delivery teams.
You will work closely with client account teams (50+ active clients) and DataArt’s AI + Data Lab to identify high-value use cases, prototype rapidly, validate with stakeholders, and showcase scalable solutions that clients can adopt.
Lead ideation and scoping of AI/ML proof of concepts (PoCs) in coordination with client account leaders
Rapidly prototype and iterate AI features (chatbots, NLP services, recommender systems, etc.)
Direct internal DataArt teams to execute PoCs with clarity, velocity, and alignment
Own the "show-and-tell" lifecycle: internal demo → stakeholder validation → external client presentation
Develop GenAI applications based on RAG variations, Agentic, hybrid models. Leverage Agentic SDLC and advocate for adoption. Develop with hyperscaler AI tools (Azure, GCP, AWS), LLM APIs, vector search, GenAI, Agentic SDKs and Agentic Runtimes (Agent Core, Agent Engine, etc.)
Define reusable AI building blocks and Healthcare-specific agent scaffolds that feed into the Connect AI ecosystem
Build working solutions integrated with cloud data platforms like Snowflake and Databricks
Embed AI into client-facing products or operations (e.g., personalization, crew ops, service automation)
Shape internal best practices for GenAI use in SDLC and Healthcare product lifecycle — from opportunity discovery to ops telemetry
Create AI demo assets: notebooks, dashboards, blog content, or walkthrough videos
Run workshops and working sessions with client teams and business leaders
Act as a translator and evangelist, helping stakeholders understand responsible AI adoption and potential ROI
Hands-on experience with AI services from at least one major cloud provider (Azure, AWS, GCP)
Demonstrated ability to operate at Director level or above in client engagements, influencing both technical and business stakeholders
Experience with designing and implementing RAG based applications
Strong background with Snowflake and/or Databricks for data engineering and AI pipelines
Proven success leading client-facing PoCs or MVPs from inception to delivery
Prior exposure to Healthcare or Life Sciences sector
Strong understanding of Healthcare and/or Life Sciences workflows, regulatory frameworks (HIPAA, CMS-0057-F, GDPR, ISO 13485, ISO 42001, etc.), and industry challenges.
Ability to translate fuzzy business goals into AI-enabled outcomes, structuring initiatives from ambiguous needs into scoped, testable, and scalable components
Fluency in evaluating tradeoffs between open-source LLMs and commercial APIs, and designing cost-efficient, scalable architectures
Strong communicator comfortable with both technical teams and business stakeholders
Ability to travel to client site (US, EU)
Exposure to healthcare data standards (FHIR, HL7) and integrations (eRx, Clearinghouses, TEFCA).
Knowledge of GenAI fine-tuning, vector DBs, or orchestration frameworks (LangChain, Semantic Kernel, etc.)
Experience developing internal enablement materials or technical content
Awareness of responsible AI practices
Location: Yerevan; Poland; Ukraine; Serbia; Valencia
Workplace: remote
About Provectus
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize:
Forward Deployed Executive (FDX)
owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction.
Forward Deployed Engineer (FDE)
embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered.
Requirements:
Mindset
Proactive and self-directed; identify problems before they're handed to you
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
B2+ English, comfortable collaborating across distributed, multicultural teams
Client Engagement
You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code
Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them
You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run
Technical depth
7+ years building and running production systems.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes
Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Experience in making and defending architectural trade-off decisions
Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release
Model and agent monitoring, drift detection
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus
What you’ll do:
Take the seat
Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow.
Build
Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client.
Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from.
Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team.
Own the outcome.
Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number.
Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here.
Be credible with the customer’s engineers and their executives.
Shape what we commit to before we commit to it.
Nice to Have:
Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution
Experience in one of the industries: financial services, insurance, healthcare
Consulting, professional services, or other embedded customer-facing delivery
A2A: you can explain agent-to-agent interoperability
AWS and Claude Code Certifications
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, TypeScript, or Rust)
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
Location: South Korea; Mapbox Japan
Workplace: Remote
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
Mapbox 은 미래를 바꾸는 동료를 찾고 있습니다.
지도·모빌리티·위치 테크놀로지에 두근두근하는 분, 꼭 봐 주세요!
솔루션 아키텍트로서 글로벌 OEM에서 국내 스타트 업까지
폭넓은 고객과 함께 차세대 이동 체험을 디자인해 나가는 포지션입니다.
WHAT YOU'LL DO
Solutions Architects are trusted technical and business advisors who partner with customers to design, prototype, and deliver solutions on the Mapbox platform. You will work directly with customers and account teams to discover needs, design architectures, and deliver solutions that turn data, mobility, and mapping into effective digital experiences and measurable business outcomes. This role is ideal for someone who combines technical depth with commercial acumen and thrives at the intersection of strategy, architecture, and delivery. Successful candidates typically have a mix of software engineering, product management, solutions engineering, and technical consulting experience prior to this role.
Core responsibilities
- Partner with Sales to position Mapbox’s technical value and shape opportunities.
- Lead technical discovery to understand customer goals, requirements, and success criteria, and ensure solution designs meet business objectives.
- Design and present scalable architectures using Mapbox SDKs, APIs, and platform services.
- Respond to technical customer requests (RFI/RFQ) with clear technical documentation and solution proposals.
- Provide technical guidance during the pre-sales cycle and deliver rapid technical enablement via workshops, demos, and PoC/PoV in a fast-paced digital customer environment.
- Drive customer success by accelerating time-to-value and supporting adoption and expansion in a dynamic, complex ecosystem.
- Advocate for customer needs and provide structured feedback to influence product and engineering direction.
- Stay current on mapping, mobility, and AI technologies and share best practices internally and with customers.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- 5+ years in solutions architecture, customer-facing engineering (pre-sales, post-sales), or consulting.
- Fluent in Korean and English (both written and verbal communication)
- Location: Must reside in Japan or South Korea
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (preferred).
- Knowledge of web and mobile technologies (JavaScript, Android, iOS).
- Experience building applications that integrate back-end APIs and front-end SDKs.
- Experience of GIS, location intelligence, geospatial data, and mapping is a plus.
- Experience with major cloud platforms (AWS, Azure, or GCP) is a plus.
- Experience with AI technologies is a plus.
- Experience leading technical responses for RFI/RFQ, crafting comprehensive technical proposals.
- Strong business acumen and comfort working autonomously across distributed teams.
- Demonstrated ability to translate complex requirements into scalable, robust architectures aligned with customer objectives.
- Excellent communication skills with both technical and executive audiences, combined with a proven ability to influence executive, product, engineering, and developer stakeholders.
- Experience collaborating with OEMs and Tier-1 suppliers.
- Understanding of the Automotive industry and its ecosystem technologies such as navigation, autonomous driving, ADAS, ISA, and software-defined vehicles.
- Willingness to travel up to 25% for customer meetings, workshops, and industry events
- Please submit your resume and application in English.
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-Remote
Location: Remote in the United States or Canada
Workplace: Remote
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
Your team ensures that enterprise customers are successful and happy using Sanity. This means working closely with technical leaders at our customers to align their strategic goals with implementation details; facilitating brainstorming sessions between editors, designers, and developers; and helping developers make decisions for their unique business needs.
In this role you will take ownership of your customer relationships and drive both internal and external conversations. You'll also have the opportunity to learn more and develop expertise on the people side of technology.
WHAT YOU WOULD DO:
- Lead onboarding workshops that are customized to each customer’s needs and background.
- Proactively develop relationships with technical and product stakeholders at our customers.
- Meet regularly with technical customers to demonstrate how new features work for the customer’s specific needs, answer their questions, and help them plan their Sanity implementation.
- Work with account managers to develop expansion opportunities at existing customers
- Support the new account sales cycle through technical workshops and proof of concept development
- Create and share examples to help customers understand concepts and implement more quickly
- Develop and maintain guides and learning modules to address common topics
- Develop and maintain plugins for common integrations and implementation patterns
- Represent clients’ requests and requirements to the internal product team
- Work with Support Engineering to work through customer challenges and unblock specific scenarios
- Support marketing and product research teams to connect with relevant customers and planning events and webinars
ABOUT YOU:
- Based in: Remote in the United States or Canada
- 3-5 years of experience in a software development role
- Advanced experience with at least one of the following frameworks: React, Vue, Angular, Astro
- Familiar with backend architecture and SaaS platform integrations
- Experience with one of the following:
- Implementing headless CMS
- Implementing headless ecommerce
- As a Solution Engineer or Solution Architect at a developer-focused SaaS
- Outstanding communication skills, both verbally and in writing
- Proven experience developing solutions with customers
- Problem solving skills with a result oriented mindset
- Exceptional organizational and time management skills
- Structured with a strong attention to details
- Bonus: experience in a B2B customer-facing role, such as consulting or account management
- Bonus: you have used Sanity in production
WHAT WE CAN OFFER:
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary and stock options program
WHO WE ARE:
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
London, England
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