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Location: CRI - Remote From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a a Senior Analyst to join our GTM Analytics team, where we turn data into the insights that shape decisions across Sales, Strategy, RevOps, Marketing, Deal Desk, and more. You'll own analysis end-to-end for your domain — framing the right question, doing the analysis, and delivering a recommendation stakeholders can act on. When a dashboard is genuinely the right solution, you'll define the logic and requirements for our central data team to build. In this role, you'll own end-to-end analysis for an assigned GTM domain — translating ambiguous business questions into a clear analytical plan, self-serving across SQL, dbt, and BI tools, and partnering directly with revenue stakeholders to deliver recommendations, not just reports. This is a full-time position based out of our Costa Rica office. Technologies You’ll Use SQL, dbt, Looker, Omni, Sigma, Excel and/or Google Sheets, Salesforce, Claude (or similar AI assistants) — Hex or similar notebook tools are a plus for exploratory analysis What You’ll Do Own end-to-end analysis for an assigned GTM domain (Sales, Strategy, RevOps, Marketing, Deal Desk, among others) Translate ambiguous business questions into a clear analytical plan Self-serve on pulling, transforming, and visualizing data using SQL, dbt, and Looker/Omni/Sigma Recommend data-driven insights and next steps, not just report on metrics Partner directly with revenue stakeholders to answer recurring and ad hoc data questions Investigate root causes behind metric shifts (e.g., why conversion rates moved quarter over quarter) Maintain and troubleshoot existing dashboards and reports within your domain Document analytical logic and definitions for team and stakeholder reference Mentor Level 2 analysts on query writing and analytical approach Use Claude and other AI tools to accelerate query development and analysis Skills We’re Looking For Strong understanding of SaaS sales motions — not just terminology, but how opportunity stages, pipeline progression, and SFDC object structure actually drive the numbers stakeholders care about Comfortable with data — able to self-serve on getting, analyzing, and visualizing data Proficient in SQL, dbt, and Looker (or similar BI tools such as Sigma or Omni) Skilled at building and maintaining dashboards Analytical mindset — able to work through problem statements and recommend data-driven solutions Ability to work directly with revenue stakeholders and answer data-related questions Proficient with Claude or similar AI tools to support analysis Bonus Skills​ Experience with planning and forecasting for revenue target setting Understanding of marketing concepts such as funnel stages, MQLs/SQLs, and campaign attribution Basic financial literacy (e.g., ARR, bookings, revenue recognition) to collaborate effectively when a request touches Finance-owned data or definitions Experience working with Salesforce Comfortable digging into harder questions (e.g., why conversion rates were lower this quarter vs. prior quarter) Python experience 4+ years of experience working with GTM teams #LI-MM1 #LI-Remote Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

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Location: CRI - Remote From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a  Principal Analyst to join our GTM Analytics team, where we turn data into the insights that shape decisions across Sales, Strategy, RevOps, Marketing, Deal Desk, and more. In this role, you'll be a force multiplier for the senior manager and a technical anchor for the broader team, taking on the most complex and time-sensitive questions across the business. When a request genuinely calls for a dashboard, you'll shape the requirements and propose the logic for our central data team to build. In this role, you'll handle the team's most ambiguous and time-sensitive requests — often scoping a question live, in a meeting with senior stakeholders, and turning it into a usable answer quickly. You'll build models that blend statistical rigor and financial fluency (forecasting, pipeline coverage, quota simulation), review and unblock work from other team members, and represent the team's analytical judgment in rooms the senior manager isn't always in. This is a full-time position based out of our Costa Rica office. Technologies You’ll Use SQL, dbt, Looker, Omni, Sigma, Excel and/or Google Sheets (financial modeling), Hex or similar notebook tools (exploratory analysis), Python (statistical libraries), Salesforce, Claude (or similar AI assistants) What You’ll Do Translate ambiguous, often verbal requests from senior stakeholders into a scoped analytical plan in real time Build and maintain complex models that combine statistical and financial methods (e.g., pipeline coverage, quota simulation, forecast accuracy) Deliver fast, directionally-correct analysis under time pressure, then refine to full rigor when the deliverable warrants it Represent the team's analytical judgment in meetings with VP+ stakeholders without requiring the manager's involvement Reframe stakeholder questions when the request as asked doesn't match the underlying business problem Review and unblock analytical work from Level 2 and Level 3 team members Triage incoming requests and help route them appropriately across the team Own end-to-end delivery of strategic, cross-functional analyses (e.g., account matching strategy, end-of-quarter deal pattern analysis) Apply statistical methods (e.g., regression, confidence intervals, cohort analysis) to strengthen the rigor of insights Collaborate with Finance's own analysts when a request touches revenue or forecasting logic, to make sure GTM models stay consistent with how Finance defines and tracks those numbers Skills We’re Looking For Advanced, self-serve proficiency in SQL, dbt, and BI tools (Looker, Omni, Sigma) — able to independently get, analyze, and visualize data with minimal support Strong understanding of SaaS sales motions (opportunity stages, pipeline progression, SFDC structure) and working knowledge of financial/forecasting concepts (ARR, quota attainment, pipeline coverage, bookings) — enough to collaborate confidently with Finance's own analysts, not to replace them Statistical knowledge (e.g., regression analysis, distributions, confidence intervals) applied to business problems Analytical mindset with the judgment to reframe a stakeholder's question when it doesn't match the underlying business problem Ability to quickly scope and prioritize ambiguous requests under time pressure, often live in meetings, and strong judgment on when to move fast vs. when to prioritize rigor Experience reviewing or mentoring others' analytical work Comfortable operating with significant autonomy in front of senior or executive stakeholders Bonus Skills​ Experience owning forecasting or planning methodology, not just reporting on it Prior experience in FP&A or a quantitative finance role Experience building simulation models Some informal people leadership or team lead experience Advanced Python (pandas, numpy, statsmodels) #LI-REMOTE #LI-MM1 Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: CRI - Remote From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a an Analyst to join our GTM Analytics team, where we turn data into the insights that shape decisions across Sales, Strategy, RevOps, Marketing, Deal Desk, and more. Most of your work will be answering business questions directly — pulling and structuring data, summarizing it clearly, and delivering a recommendation. When a request genuinely calls for a dashboard, you'll help scope the requirements and hand them off to our central data team to build. In this role, you'll work on well-scoped, clearly framed requests — writing SQL to pull data, looking up how a metric is already built in Looker or Omni when one exists, using Claude to refine and debug your queries, and shaping the output in Excel or Google Sheets into something a stakeholder can act on. This is a developmental role: as you build experience, you'll take on progressively more ambiguous and higher-stakes requests. This is a full-time position based out of our Costa Rica office. Technologies You’ll Use SQL, Excel and/or Google Sheets (pivot tables, lookups, formulas), Claude (or similar AI assistants), Salesforce (viewing/reading data) — exposure to BI tools like Looker, Omni, Sigma, or Hex is a plus What You’ll Do Write and adapt SQL queries against well-defined requests, using Claude to refine logic and troubleshoot errors Look up existing metrics in Looker or Omni to understand how they're already built, and reuse that logic where it applies Pull, clean, and structure data in Excel or Google Sheets to answer scoped stakeholder questions Summarize findings into clear, plain-language takeaways for non-technical stakeholders Validate data accuracy against source systems before sharing outputs Ask clarifying questions to properly scope a request before starting work Escalate requests that require deeper analytical judgment to senior team members Maintain documentation of recurring requests and their underlying logic Support ad hoc reporting needs across Sales, Strategy, RevOps, Marketing, Deal Desk, among others Build working knowledge of dbt Labs' GTM data model (Salesforce objects, opportunity stages, fiscal calendar) Skills We’re Looking For Working knowledge of SQL (SELECT, JOIN, GROUP BY, basic aggregate functions) Comfortable using AI tools like Claude to write, debug, or refine queries and analysis Advanced Excel and/or Google Sheets skills (pivot tables, lookups, formulas) Clear written and verbal communication skills in English Basic understanding of SaaS sales concepts (opportunity stages, pipeline) Strong attention to detail and a habit of checking your own work Comfortable asking questions rather than guessing at ambiguous requests Comfortable navigating existing Looker or Omni dashboards to trace how a metric is defined and built Bonus Skills​ Experience building in BI or exploratory-analysis tools like Looker, Omni, Sigma, or Hex (not required — happy to teach this on the job) Familiarity with Salesforce Prior internship or role in analytics, RevOps, or FP&A Basic Python #LI-MM1 #LI-Remote Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Paris, France Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time. This is a full time role that can be held from our Paris Hub. What you'll do at Figma: Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan Manage inbound billing requests (such as processing renewals and changing payment term/method) Close targeted outbound account renewals Qualify and handle inbound sales requests Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products We’d love to hear from you if you have: Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma Strong technical aptitude with ability to learn new products, processes, and policies as we go Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing) Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve Fluent in English and French languages While it’s not required, it’s an added plus if you also have: B2B SaaS experience Customer-facing Sales/Support experience At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. ABOUT THE ROLE Today, our SMB sales motion is dialed in. The majority of new customers find us; they visit our website, start a trial, or request a walkthrough of the platform. We’ve built a process that converts these visitors into customers at an impressive rate. Over the past year, our product has become increasingly competitive for support teams at larger companies (100-1,000 employees), but those prospects don’t always arrive on our site ready to engage. That’s where you come in. This is a true outbound sales role, designed for a rep with world-class prospecting skills. You’ll have the opportunity to not only craft our outbound sales motion, but lead the charge competing (and winning) new upmarket customers at a higher ACV. Please note: For this role, we are only able to hire in the United States. In this role, you will - Build and own your pipeline. We expect more than 75% of your opportunities to be self-sourced through target account campaigns, account-based targeting, referrals, events. Inbound will support you; it won't fill your calendar. - Run full-cycle deals. You'll land the first meeting, run tailored product demos, build compelling business cases, manage commercial negotiations and seal the deal. You own the sales motion (with support from our amazing team). - Build a playbook. What works for you becomes the baseline of our upmarket sales motion. You're the first person running it, and will work with GTM leadership to set our strategy for the future. - Collaborate cross-functionally. You'll give Product direct feedback on requirements on what mid-market support teams need from us, partner with Marketing to launch targeted campaigns & and work in lockstep with RevOps to ensure our operational process is dialed in. - Own numbers. You'll own and report on pipeline coverage, forecast accuracy, and progress to target with enough rigor that leadership can plan around it. ABOUT YOU: - You've sourced the majority of your own pipeline — 75% or more — and you can be specific about your strategy and results - You have 8+ years in full-cycle B2B SaaS sales, working mid-market accounts at companies of roughly 250–1,000 employees. - You're at home in a 3-6 month cycle, closing deals with with an average size of $25-$75K - You have a real point of view on account selection and engagement strategy - You are comfortable managing a modern GTM tech stack and AI solutions for prospect selection, automation, enrichment — you can build a system that works for you - You use AI daily to improve your output, and you can point to specific examples where AI changed the speed, quality, and scale of what you delivered. - You’re a problem solver, and possess a strong ability to identify customer business needs, multi-thread with key stakeholders and position relevant solutions effectively - You are comfortable being the first of something. There's no mid-market playbook here yet, and you'd rather write one than inherit one. Compensation for this role is $100K base salary. OTE is $200K. COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: Netherlands (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE's have the tools, collateral, enablement and experts they need to close business. If you've ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company's most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers. What You'll Be Doing: Advise on and support some of Grafana's most strategic deals and customer engagements, collaborating with Solution Engineers and Observability Architects on the company's most complex technical challenges with no supervision. Serve as a company-recognized Subject Matter Expert (SME) in one area of the Grafana Platform, and deep knowledge across multiple Grafana technologies, building new reference architectures from scratch and overcoming competitive objections in the field Proven ability to craft and deliver compelling value based stories to help the sales team technically close deals. Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) for one or more product areas, and establish a repeatable content review cadence in partnership with Enablement and Product Management to keep materials aligned with the product roadmap Architect, engineer, and maintain a live production environment that supports demo, workshop, and POV infrastructure at scale, ensuring reliability, security, and uptime. Act as a key influencer in product direction, helping key customers adopt newer technologies, and represent Field Engineering in Product planning cycles to surface enablement gaps and shape investment priorities Serve as a presenter for Strategic Marketing events (presentations, panels, webinars, conferences, blogs) as an ambassador for Grafana Provide technical guidance for a specific product area to Solution Engineers, Observability Architects and customers, and present best practices to customers Help update and improve product documentation, and contribute back to the organization through white papers, blogs, and product direction input Mentor Senior and Staff Solution Engineers and Field Engineers What Makes You a Great Fit: Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role (or equivalent), serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS development experience is a plus. Excellent understanding of Grafana and associated technologies, with recognized Subject Matter Expert (SME) depth in at least one area of the Grafana Platform; deep working knowledge across multiple technologies in the Observability space (e.g. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.) Expert-level knowledge in at least one adjacent domain (e.g. IoT, AI/ML) beyond the core observability stack, and demonstrated domain knowledge across the broader Grafana Ecosystem Has created and maintained at least one product training asset (workshop, guide, or structured content) that has been adopted by the broader technical field organization Demonstrated experience partnering cross-functionally with Product Management and Engineering to produce and maintain field-facing enablement content and influence roadmap priorities Comfortable with at least one modern programming language, and a strong understanding of the modern software development lifecycle, including debugging and investigation Working familiarity with Linux, including common tools Practical experience using AI tools to generate and review code and to accelerate day-to-day tasks, while retaining full ownership of final decisions and quality criteria for the resulting work Able to architect a modern application on one of the primary cloud providers (AWS, Azure or GCP), including IaC tools such as Terraform, understanding the tradeoffs between build vs. buy, and the technologies that make up that architecture such as Kubernetes, Docker, Serverless, Microservices and more Proven track record building and delivering strategic technical content (workshops, demos, decks, webinars, videos) for technical audiences, including complex POVs and content that overcomes competitive objections Deep understanding of the sales process, with the ability to anticipate and proactively address challenges in complex, strategic sales cycles In the Netherlands, the OTE compensation range for this role is 137,000 EUR - 165,000 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE's have the tools, collateral, enablement and experts they need to close business. If you've ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company's most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers. What You'll Be Doing: Advise on and support some of Grafana's most strategic deals and customer engagements, collaborating with Solution Engineers and Observability Architects on the company's most complex technical challenges with no supervision. Serve as a company-recognized Subject Matter Expert (SME) in one area of the Grafana Platform, and deep knowledge across multiple Grafana technologies, building new reference architectures from scratch and overcoming competitive objections in the field Proven ability to craft and deliver compelling value based stories to help the sales team technically close deals. Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) for one or more product areas, and establish a repeatable content review cadence in partnership with Enablement and Product Management to keep materials aligned with the product roadmap Architect, engineer, and maintain a live production environment that supports demo, workshop, and POV infrastructure at scale, ensuring reliability, security, and uptime. Act as a key influencer in product direction, helping key customers adopt newer technologies, and represent Field Engineering in Product planning cycles to surface enablement gaps and shape investment priorities Serve as a presenter for Strategic Marketing events (presentations, panels, webinars, conferences, blogs) as an ambassador for Grafana Provide technical guidance for a specific product area to Solution Engineers, Observability Architects and customers, and present best practices to customers Help update and improve product documentation, and contribute back to the organization through white papers, blogs, and product direction input Mentor Senior and Staff Solution Engineers and Field Engineers What Makes You a Great Fit: Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role (or equivalent), serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS development experience is a plus. Excellent understanding of Grafana and associated technologies, with recognized Subject Matter Expert (SME) depth in at least one area of the Grafana Platform; deep working knowledge across multiple technologies in the Observability space (e.g. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.) Expert-level knowledge in at least one adjacent domain (e.g. IoT, AI/ML) beyond the core observability stack, and demonstrated domain knowledge across the broader Grafana Ecosystem Has created and maintained at least one product training asset (workshop, guide, or structured content) that has been adopted by the broader technical field organization Demonstrated experience partnering cross-functionally with Product Management and Engineering to produce and maintain field-facing enablement content and influence roadmap priorities Comfortable with at least one modern programming language, and a strong understanding of the modern software development lifecycle, including debugging and investigation Working familiarity with Linux, including common tools Practical experience using AI tools to generate and review code and to accelerate day-to-day tasks, while retaining full ownership of final decisions and quality criteria for the resulting work Able to architect a modern application on one of the primary cloud providers (AWS, Azure or GCP), including IaC tools such as Terraform, understanding the tradeoffs between build vs. buy, and the technologies that make up that architecture such as Kubernetes, Docker, Serverless, Microservices and more Proven track record building and delivering strategic technical content (workshops, demos, decks, webinars, videos) for technical audiences, including complex POVs and content that overcomes competitive objections Deep understanding of the sales process, with the ability to anticipate and proactively address challenges in complex, strategic sales cycles In Sweden, the OTE compensation range for this role is 1,098,000 SEK - 1,320,000 SEK. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE's have the tools, collateral, enablement and experts they need to close business. If you've ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company's most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers. What You'll Be Doing: Advise on and support some of Grafana's most strategic deals and customer engagements, collaborating with Solution Engineers and Observability Architects on the company's most complex technical challenges with no supervision. Serve as a company-recognized Subject Matter Expert (SME) in one area of the Grafana Platform, and deep knowledge across multiple Grafana technologies, building new reference architectures from scratch and overcoming competitive objections in the field Proven ability to craft and deliver compelling value based stories to help the sales team technically close deals. Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) for one or more product areas, and establish a repeatable content review cadence in partnership with Enablement and Product Management to keep materials aligned with the product roadmap Architect, engineer, and maintain a live production environment that supports demo, workshop, and POV infrastructure at scale, ensuring reliability, security, and uptime. Act as a key influencer in product direction, helping key customers adopt newer technologies, and represent Field Engineering in Product planning cycles to surface enablement gaps and shape investment priorities Serve as a presenter for Strategic Marketing events (presentations, panels, webinars, conferences, blogs) as an ambassador for Grafana Provide technical guidance for a specific product area to Solution Engineers, Observability Architects and customers, and present best practices to customers Help update and improve product documentation, and contribute back to the organization through white papers, blogs, and product direction input Mentor Senior and Staff Solution Engineers and Field Engineers What Makes You a Great Fit: Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role (or equivalent), serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS development experience is a plus. Excellent understanding of Grafana and associated technologies, with recognized Subject Matter Expert (SME) depth in at least one area of the Grafana Platform; deep working knowledge across multiple technologies in the Observability space (e.g. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.) Expert-level knowledge in at least one adjacent domain (e.g. IoT, AI/ML) beyond the core observability stack, and demonstrated domain knowledge across the broader Grafana Ecosystem Has created and maintained at least one product training asset (workshop, guide, or structured content) that has been adopted by the broader technical field organization Demonstrated experience partnering cross-functionally with Product Management and Engineering to produce and maintain field-facing enablement content and influence roadmap priorities Comfortable with at least one modern programming language, and a strong understanding of the modern software development lifecycle, including debugging and investigation Working familiarity with Linux, including common tools Practical experience using AI tools to generate and review code and to accelerate day-to-day tasks, while retaining full ownership of final decisions and quality criteria for the resulting work Able to architect a modern application on one of the primary cloud providers (AWS, Azure or GCP), including IaC tools such as Terraform, understanding the tradeoffs between build vs. buy, and the technologies that make up that architecture such as Kubernetes, Docker, Serverless, Microservices and more Proven track record building and delivering strategic technical content (workshops, demos, decks, webinars, videos) for technical audiences, including complex POVs and content that overcomes competitive objections Deep understanding of the sales process, with the ability to anticipate and proactively address challenges in complex, strategic sales cycles In Germany, the OTE compensation range for this role is EUR 137,000 - EUR 164,000.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE's have the tools, collateral, enablement and experts they need to close business. If you've ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company's most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers. What You'll Be Doing: Advise on and support some of Grafana's most strategic deals and customer engagements, collaborating with Solution Engineers and Observability Architects on the company's most complex technical challenges with no supervision. Serve as a company-recognized Subject Matter Expert (SME) in one area of the Grafana Platform, and deep knowledge across multiple Grafana technologies, building new reference architectures from scratch and overcoming competitive objections in the field Proven ability to craft and deliver compelling value based stories to help the sales team technically close deals. Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) for one or more product areas, and establish a repeatable content review cadence in partnership with Enablement and Product Management to keep materials aligned with the product roadmap Architect, engineer, and maintain a live production environment that supports demo, workshop, and POV infrastructure at scale, ensuring reliability, security, and uptime. Act as a key influencer in product direction, helping key customers adopt newer technologies, and represent Field Engineering in Product planning cycles to surface enablement gaps and shape investment priorities Serve as a presenter for Strategic Marketing events (presentations, panels, webinars, conferences, blogs) as an ambassador for Grafana Provide technical guidance for a specific product area to Solution Engineers, Observability Architects and customers, and present best practices to customers Help update and improve product documentation, and contribute back to the organization through white papers, blogs, and product direction input Mentor Senior and Staff Solution Engineers and Field Engineers What Makes You a Great Fit: Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role (or equivalent), serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS development experience is a plus. Excellent understanding of Grafana and associated technologies, with recognized Subject Matter Expert (SME) depth in at least one area of the Grafana Platform; deep working knowledge across multiple technologies in the Observability space (e.g. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.) Expert-level knowledge in at least one adjacent domain (e.g. IoT, AI/ML) beyond the core observability stack, and demonstrated domain knowledge across the broader Grafana Ecosystem Has created and maintained at least one product training asset (workshop, guide, or structured content) that has been adopted by the broader technical field organization Demonstrated experience partnering cross-functionally with Product Management and Engineering to produce and maintain field-facing enablement content and influence roadmap priorities Comfortable with at least one modern programming language, and a strong understanding of the modern software development lifecycle, including debugging and investigation Working familiarity with Linux, including common tools Practical experience using AI tools to generate and review code and to accelerate day-to-day tasks, while retaining full ownership of final decisions and quality criteria for the resulting work Able to architect a modern application on one of the primary cloud providers (AWS, Azure or GCP), including IaC tools such as Terraform, understanding the tradeoffs between build vs. buy, and the technologies that make up that architecture such as Kubernetes, Docker, Serverless, Microservices and more Proven track record building and delivering strategic technical content (workshops, demos, decks, webinars, videos) for technical audiences, including complex POVs and content that overcomes competitive objections Deep understanding of the sales process, with the ability to anticipate and proactively address challenges in complex, strategic sales cycles In the UK, the OTE compensation range for this role is £130,000 - £155,000.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Role Description: — Providing legal support to corporate administrators on various corporate matters, including amendment to or drafting of corporate documents and procedures such as memorandum and articles of association, minutes, resolutions and powers of attorney. — Drafting, reviewing and commenting on corporate agreements including share purchase agreements, subscription agreements, option agreements, loan agreements and shareholder agreements. — Attending court, signing affidavits and/or obtaining court orders for corporate matters including incorporation of companies, amendments to memorandum, reduction of capital, late submissions, mergers, re-domiciliation. — Assisting with the establishment and management of trusts. — Assisting with preparation of applications and dealing with public authorities for obtaining Cyprus citizenship or residency under the Cyprus Investment Program. — Reviewing and advising on transaction structures and legal documents from a Cyprus law perspective. — Providing legal advice on other legal, corporate and commercial matters. Qualifications/skills: — University Degree in Law. — Qualified member of the Cyprus Bar Association. — 5 years+ experience in a similar position (preferably in the ASP industry or law firm). — Excellent drafting skills. — Excellent time management and organizational skills. — Fluent in Greek and English. — Excellent communication skills.

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Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We're looking for a Commercial attorney to join our Legal team. Vercel's deal volume keeps climbing as the company grows, and we need someone who can close deals and build the systems that let the team close more of them, faster. You'll partner with Sales, Partnerships, Procurement, and other cross-functional teams to negotiate contracts with customers, vendors, and partners. Beyond managing a busy deal pipeline, you'll use AI tools to improve processes, playbooks, and programs that boost efficiency and deal velocity as we scale. Depending on interest, you may also work on product development or other projects outside Commercial Legal. You'll report to the Senior Director of Legal, Commercial, and be based in San Francisco with a 3-day/week in-office requirement. What you will do: Serve as the primary Legal contact for go-to-market and procurement deals, giving clear, practical advice to the teams involved Independently manage and negotiate commercial agreements, including customer, vendor, partnership, and reseller deals Partner with cross-functional teams to build and improve contracting processes, playbooks, and tools, using AI to speed up deals and keep them consistent as we scale Draft and maintain agreement templates, playbooks, and fallback positions Advise on Vercel's regional expansion strategy Contribute to other Legal work as needed, including supporting commercial deals in EMEA and APAC, or product, privacy, or security initiatives About you: Qualified and in good standing in California or another US jurisdiction 6+ years of legal experience, including 2+ years in-house commercial experience at a technology company (ideally AI, SaaS, PaaS, or IaaS) Familiar with US privacy regulations and comfortable discussing privacy issues with customers Strong understanding of AI and cloud services and their global regulatory landscape, with a willingness to dig into Vercel's product offerings as they evolve Experience using AI to build tools, workflows, and processes Excellent judgment, strong risk assessment, and the ability to make pragmatic calls with imperfect information Clear, concise communicator who can explain complex issues in plain language to a range of stakeholders Proven ability to independently negotiate technology agreements with enterprise customers and vendors Collaborative, low-ego team member willing to take on work of varying scope and visibility Track record of building or meaningfully improving programs and processes at fast-paced, high-growth companies Bonus if you have: Used Vercel's products and services Experience supporting channel and reseller partnerships Fluency in other languages Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $207,000 - $253,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Responsibilities: - Search for and attract new affiliate partners in Tier 1 and Tier 2 GEOs - Communicate with existing affiliates and support daily cooperation - Onboard new partners: provide links, offers, promo materials, and basic product information - Work with SEO affiliates and support campaigns with other traffic types when needed - Monitor partner performance and key metrics: FTD, CPA, deposits, conversion rate, ROI - Track traffic quality and escalate suspicious or low-quality traffic to the team lead / Risk team - Participate in negotiations on CPA, RevShare, and Hybrid deals - Prepare basic reports in Excel / Google Sheets - Share partner feedback with internal teams - Attend iGaming / affiliate conferences in Europe when required Requirements: - 1+ year of experience in affiliate marketing - Experience in iGaming / betting is required - Experience on the operator side is preferred - Experience working with Tier 1 / Tier 2 GEOs - Understanding of CPA, RevShare, and Hybrid models - Experience with SEO traffic is required - Experience with other traffic types will be a plus - Basic understanding of affiliate metrics: FTD, CPA, deposits, conversion rate, ROI - English — Upper-Intermediate or higher - Good communication and follow-up skills - Ability to work with Excel / Google Sheets - Passport allowing visa-free travel across Europe for conferences - Proactive, organized, and result-oriented personality What we offer: - Office work format - Competitive compensation package - Professional and supportive team - 21 working days of vacation

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Location: London, United Kingdom WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them. This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role. This role will be based in London, UK. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Own the commercial performance of your team across new logo ARR, expansion ARR, and UBP outcomes—accountable for both the headline numbers and the quality of execution that drives them - Coach SCs on the GTM builder motion: what great looks like in a first meeting (workflow diagnosis, current → future architecture), a second meeting (live build in Notion + value narrative), and through the full cycle to adoption hand-off - Contribute to and participate in the regional operating cadence: weekly pipeline reviews, deal support sessions, call reviews against the motion quality rubric, and forecast calls with senior leadership - Hire, onboard, and certify new SCs to the GTM builder motion—driving readiness from ramp through consistent execution, and managing performance with clarity when expectations aren't met - Partner with the regional BDR manager on pipeline strategy, outbound targeting, and qualification standards to ensure the team's book of business is healthy and growing - Partner with Outcomes leadership on adoption hand-offs, at-risk account management, and renewal strategy—owning the overall commercial arc for the region while collaborating on the execution that follows close - Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down SKILLS YOU'LL NEED TO BRING: - Track record as a quota-carrying B2B seller with direct experience in workflow design, live demos, or technical sales—you can coach the builder motion because you've run it yourself - Frontline sales management experience: built an operating cadence, ran performance management, and developed talent from onboarding through consistent overperformance - Strong coaching orientation: you can watch a demo or deal review and identify specifically what to change—not just whether the outcome was good, but why, and what the rep should do differently next time - Commercial instincts at the team level: able to read pipeline health, identify risk early, and drive urgency across a team without micromanaging individual deals - You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results. NICE TO HAVES: - Experience selling or managing in a consumption or usage-based business where adoption signals matter as much as closed ARR - Track record building high-performing regional teams from an early stage: hiring to profile, structured onboarding, certification, and performance management Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is £294,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: United Kingdom; Ireland; Cyprus; Portugal; Poland Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken's Market Surveillance function is responsible for detecting, investigating and reporting market abuse across our regulated trading venues, spanning spot crypto markets, crypto futures, tokenised equities, OTC markets, and consumer trading. As our licensing footprint and product range grow, so does the scale and complexity of the surveillance programme behind them. We're hiring a Principal Compliance Associate to take on the function's most complex casework, and help shape how we detect and cover market abuse as the business scales.   THE OPPORTUNITY - Own complex investigations end to end, writing findings up to a standard a regulator can rely on, and present conclusions to a range of stakeholders. - Lead or contribute to periodic threshold and model reviews, recalibrating surveillance rules and alert thresholds as trading behaviour, products and market structure evolve. - Support the design, build-out and integration of surveillance platform capability, including onboarding new products, venues and data sources onto the surveillance system. - Contribute to market abuse risk assessments, helping identify and score risk across products, jurisdictions and entities, and translate findings into surveillance coverage. - Use AI and automation tools responsibly to speed up evidence-gathering, case reconstruction and detection-model development, always with human judgement over the final call. - Support conflicts of interest, information barrier, and personal account dealing matters across Markets Compliance, extending beyond surveillance casework where buy-side or asset management experience is directly relevant.     WHAT YOU BRING - Experience investigating market abuse or trading conduct inside a firm subject to market conduct regulation, such as an exchange, broker-dealer, trading venue, or comparable regulated trading business. - A track record running investigations end to end, including writing findings up to a standard a regulator can rely on and presenting conclusions to stakeholders. - Working knowledge of core market abuse typologies e.g. spoofing, wash trading, insider trading, front running, ramping. - Experience with, or strong working knowledge of, threshold and model calibration, surveillance platform integration, market abuse risk assessments, and audit remediation. - Comfort using generative AI and other automation tools to improve the speed and quality of investigative work, while maintaining the human oversight regulated casework requires. - Familiarity with a surveillance platform (such as Scila, Nasdaq SMARTS, Eventus, or NICE Actimize) and comfort with SQL or a similar query tool for evidence-gathering. - Clear, evidence-first written communication - your case files, escalations and regulatory drafts will sometimes be read by auditors and regulators without you in the room to explain them. - Exposure to crypto-asset markets is welcomed but not required. What matters most is regulated-market investigation experience; strong candidates from traditional securities or derivatives markets are encouraged to apply.     NICE TO HAVES - E-comms surveillance experience.     Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Role Overview ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role. This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position. Preferred Background The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include: — Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity — Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective — Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations — Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes — Ability to translate understanding of these organizations into thoughtful, consultative account management Key Responsibilities 1. Sales-to-CS Handoff & CRM Stewardship — Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed — Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks — Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records — Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices 2. New Client Onboarding Ownership — Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients — Clarify package scope, delivery timelines, and client-side resource commitments — Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively — Provide product demonstrations tailored to client use cases — Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement 3. Subscription Engagement & Product Adoption Strategy & Support — Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations — Conduct regular check-in cadences calibrated to client tier and account health — Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI — Identify expansion opportunities within existing accounts and hand off to Sales — Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach — Share relevant case studies, benchmark data, and best practices — Serve as internal advocate for clients during product development discussions 4. Client Health Monitoring & Risk Management — Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals — Conduct structured health-check conversations at defined intervals — Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop — Classify at-risk accounts on early indicators and maintain documented save plans — Log client-reported technical issues and escalate for triage and engineering assignment — Escalate at-risk accounts to leadership with situation summary and recommended course of action 5. Renewal Management — Maintain current, accurate renewal pipeline with visibility into contract end dates — Initiate renewal conversations well in advance; identify and address concerns early — Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries — Prepare renewal contracts; track signature status and follow up — Escalate contract, pricing, or invoicing concerns to leadership with full account context 6. Team Collaboration, Coaching & Continuous Improvement — Provide day-to-day direction and support to Client Success Specialists — Serve as resource for Specialists in complex client situations — Partner with Implementation, Technical Support, and internal teams to resolve client issues — Contribute to development and refinement of onboarding and adoption playbooks — Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning — Uphold consistent standards in client communication, documentation, and CRM data management Ideal Candidate Profile — Dependable, consistently reliable in following through on commitments — Collaborative, willing to share knowledge and provide informal guidance — Consultative, approaches client relationships with careful listening and thoughtful problem-solving — Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations — Tech-curious, interested in SaaS and digital platforms — Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration — Adaptable, comfortable navigating shifting priorities — Autonomous, able to exercise sound independent judgment — Composed under pressure, maintains professionalism in fast-paced environment Position Details — Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred — Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week — Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits — Compensation: Commensurate with experience — Reports To: VP, Digital Strategy — Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk

Location: England; Portugal; Spain; Italy; Ireland; Germany Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ We're looking for a Staff Sales Engineer who's energized by solving hard, emerging problems at the intersection of AI, security, and software delivery. You will act as a trusted technical advisor and champion owner, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through: - Technical Selling and Deal Shaping - AI Governance and Security Thought leadership - Technical Champion Ownership and Thought Leadership - Customer and Internal Advocacy - Competitive and Strategic Selling This role suits people who like translating deep technical complexity into business clarity, who are comfortable being one of the first to help define a category, and who bring varied backgrounds and ways of thinking to how we solve customer problems. As a Staff Sales Engineer, you will be reporting to the Solutions Engineering leadership team and operate at the intersection of technical depth, business acumen, and competitive selling discipline. RESPONSIBILITIES Technical Selling and Deal Shaping Lead deep technical discovery across Platform Engineering, DevOps, Security, and AI/ML teams to understand: - AI governance requirements for agentic development (shadow AI, ungoverned MCP tools, agents holding real developer credentials) - Software supply chain risk posture - Regulatory and compliance drivers (e.g., EU AI Act, NIST AI Risk Management Framework) - Secure development lifecycle requirements Shape technical requirements early in the sales cycle to align customer outcomes with Docker's differentiated value in AI governance, container security, and software supply chain integrity. Design, position, and execute structured PoCs/PoVs focused on: - Sandbox, network, and MCP tool policy enforcement - Image and artifact integrity (Docker Hardened Images, SLSA Build Level 3 provenance, verifiable SBOMs) - Software supply chain visibility - Agent and MCP tool governance controls - Secure build pipelines Define clear success criteria, evaluation frameworks, and executive-ready value summaries. Influence decision-making through demos, workshops, architecture reviews, and technical executive briefings. Translate complex AI security and governance capabilities into clear business value narratives for CISOs, Heads of Platform Engineering, and AI leaders. AI Governance and Security Thought Leadership Establish credibility as a trusted advisor on: - Responsible AI development practices - Secure AI model lifecycle management - Software supply chain integrity (SLSA provenance, SBOMs, verified base images) - Container and artifact security - DevSecOps best practices Guide customers in implementing governance controls across AI-enabled SDLC workflows. Provide architectural guidance for: - Agentic AI development environments and runtime isolation (sandboxing) - Policy-as-code enforcement across agents, tools, and machines - MCP tool governance and allow-listing - Identity and access governance for AI workloads (IdP-based role and policy assignment) - Audit, logging, and SIEM visibility for agent activity Act as a subject matter expert on secure software supply chain and AI security trends in customer-facing engagements. Technical Champion Ownership and Thought Leadership - Build, own, and expand relationships with technical champions across Security, DevOps, Platform, and AI teams. - Establish credibility as a trusted advisor through technical thought leadership, architectural guidance, and industry best practices. - Leverage champion relationships to influence broader buying groups, shape requirements, and uncover cross-sell and expansion opportunities. - Maintain engagement beyond the initial sale, ensuring outcomes are realized and leveraging insights to support future sales motions. Customer and Internal Advocacy - Advocate for customer needs with Product and Engineering, providing clear, actionable feedback informed by field experience. - Coordinate with Post Sales and Support resources to ensure continuity across the customer lifecycle. - Develop reusable technical assets (workshops, demos, reference architectures, enablement content) to scale impact across accounts. Competitive and Strategic Selling - Actively support competitive sales motions by identifying differentiation and influencing evaluation criteria throughout the sales cycle. - Partner with Sales to develop technical win strategies for strategic and competitive accounts. QUALIFICATIONS We know strong candidates come from a range of paths, and that confidence gaps keep some excellent candidates from applying to roles like this. If you meet most of what's below and are excited about the rest, please apply. - Experience as a Sales Engineer, Solutions Engineer, or Solutions Architect in complex enterprise sales. - Strong experience running competitive PoCs/PoVs with clearly defined success and exit criteria. - Ability to engage credibly with senior technical and business stakeholders, including security and platform leadership. - Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. - Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. - Development, agentic AI development, software development lifecycle, and/or software supply chain experience strongly preferred. - Familiarity with AI governance, secure software supply chain (SLSA, SBOMs), MCP or agentic tooling, and DevSecOps practices strongly preferred. - Must be fluent in English. - Excellent communication, influence, and stakeholder management skills. - Willingness to travel to customer sites up to 25%. WHAT TO EXPECT FIRST 30 DAYS - You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program working with an onboarding peer. - You will learn how to navigate award-winning sales tools such as Salesforce, Opine, Sigma, and Docker. - You will actively engage with senior stakeholders and manage relationships with clients. - You will work closely with your peers and partner with SEs to develop strategies to advocate for our customers. - At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role. FIRST 60 DAYS - You will be laser-focused on supporting the sales teams during your second month. - You will have connected with all of your team members. - You will gain in-depth knowledge of Docker's products and how they impact our customers. - You will have an advanced understanding of tools, activities, and best practices to be successful in your role. FIRST 90 DAYS - In month three, you will be confident in your craft and ready to immerse yourself fully in our customers' business needs. - You will continue efforts to improve messaging, processes, and activities. - You will educate our clients about our product roadmap and undertake product training for users. - You will be ready to operate independently at full speed. Docker does not offer visa sponsorship for this role.   Compensation & Equity EU: €141,400– €202,000 OTE + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote, Washington, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. RVP, sales – West (PacNW & Bay Area) Reports to: Levi Finch, Area Vice President of Sales, West + Central Location: San Francisco Bay Area or PNW About the team dbt Labs' West + Central enterprise sales org drives new logo and expansion revenue across the region's largest data and analytics organizations. This RVP role leads the PacNW and Bay Area territory, a mix of established enterprise accounts and high growth prospects, and reports directly into the Area Vice President of Sales. The role We're hiring a first-line sales manager to lead a team of enterprise account executives covering the Pacific Northwest and Bay Area. This person will own pipeline generation, forecast accuracy, and deal execution for the territory, while developing a team of enterprise sellers into more consistent, disciplined performers. This is a player-coach role: you'll be in deals with your reps, not just reviewing them in a pipeline report. What you'll do Manage and coach a team of enterprise account executives selling into PacNW and Bay Area accounts, with a focus on pipeline generation, forecast rigor, and deal progression Own territory planning and account segmentation across new logo and expansion motions Partner cross-functionally with solutions architecture, customer success, and professional services to drive full-funnel execution Represent the territory in weekly forecast and pipeline reviews with the AVP Recruit, hire, and ramp new account executives as the team scales Build and reinforce a consistent sales methodology, including discovery, MEDDIC-style qualification, and competitive positioning Get directly involved in strategic deals, escalations, and executive relationships where needed What we're looking for 3+ years of experience managing enterprise or strategic account executives, ideally in data, analytics, or infrastructure software A track record of building and scaling teams that consistently hit or exceed quota Strong forecasting discipline and comfort operating in a fast-moving, matrixed post-merger environment Experience selling into complex, technical buying committees (data platform leaders, analytics engineering teams, CDOs) Familiarity with the dbt platform and modern data stack is a strong plus A coaching-first management style, with the ability to also step into deals as a player when the situation calls for it Based in or willing to be based in the Bay Area or Pacific Northwest, with regional travel expected The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $180,025 — $225,031 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We're seeking an experienced Commercial Counsel to join our growing legal team and serve as a strategic partner to our rapidly expanding enterprise sales organization. In this high-impact role, you'll drive complex commercial negotiations that fuel our growth, working closely with our sales teams to close sophisticated technology agreements with enterprise customers across diverse industries. You'll play a critical role in scaling our commercial legal processes while navigating the evolving landscape of AI-powered development tools and ensuring our customers can confidently deploy Replit's platform in their organizations. WHAT YOU'LL DO - Drive Enterprise Deals: Serve as the lead legal advisor for complex, high-value enterprise sales transactions, working directly with our Account Executives and customer legal teams to negotiate and close sophisticated software agreements - Navigate AI & Technology Compliance: Help enterprise customers understand and navigate the legal and regulatory implications of adopting AI-powered development tools, addressing data privacy, security, and compliance requirements across various industries - Build Scalable Frameworks: Design and implement contract playbooks, template agreements, and streamlined processes that enable our sales team to move quickly while maintaining legal rigor as we scale - Risk Management: Identify, analyze, and proactively manage complex commercial and legal risks while maintaining deal velocity in our fast-paced, high-growth environment - Cross-Functional Partnership: Collaborate closely with Product, Engineering, Security, and Privacy teams to ensure our commercial offerings align with product capabilities and regulatory requirements - Strategic Advisory: Provide strategic guidance to leadership on commercial legal matters, emerging AI regulations, and market trends affecting developer tools and enterprise software adoption - Customer Relationship Building: Foster strong relationships with enterprise customer legal teams, becoming a trusted advisor who helps facilitate smooth adoption of Replit's platform YOU MIGHT BE A GOOD FIT IF YOU HAVE - Legal Foundation: JD from an accredited law school and active membership in at least one U.S. state bar - Commercial Experience: 5-7 years of relevant legal experience supporting enterprise software sales and complex commercial transactions, preferably at high-growth technology companies - Technology Focus: Strong background in SaaS agreements, software licensing, and technology transactions, with bonus points for experience with AI/ML tools, developer platforms, or cloud infrastructure - Deal Velocity: Proven track record of successfully closing complex, multi-stakeholder deals in fast-paced environments while balancing legal risk with business objectives - Business Acumen: Exceptional business judgment and ability to provide practical, solutions-oriented legal advice that enables (rather than blocks) commercial success - Communication Skills: Outstanding written and verbal communication abilities, with experience presenting to and influencing C-level executives and enterprise customer stakeholders - Startup DNA: Thrives in ambiguous, rapidly evolving environments where you'll need to build processes from the ground up and adapt quickly to changing priorities - Collaboration: Collaborative mindset with a track record of building strong cross-functional relationships and supporting high-velocity sales processes BONUS POINTS IF YOU HAVE - In-House Experience: Previous in-house counsel experience at technology companies, particularly those serving enterprise customers or developer audiences - AI/Developer Tools: Experience with AI, machine learning, or developer platform companies, including understanding of the unique legal considerations around code generation and AI-assisted development - Industry Knowledge: Experience working with enterprise customers in regulated industries or understanding of compliance requirements across different sectors - Scale Experience: Experience supporting sales teams through hypergrowth phases, including building legal processes that scale with rapid revenue expansion This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.