Location: Serbia; Bulgaria; Montenegro; Hungary; Greece; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
УдалённоSerbia; Bulgaria; Montenegro; Hungary; Greece; Portugal
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are:
Native or fluent speaker in Dutch (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Bucharest, Romania
Join the Exciting New Team at Imagine Live Romania
We’re thrilled to announce the launch of a brand-new team at Imagine Live Romania, a rising star in the online casino market With a fresh approach to live dealer entertainment, we’re set to make waves in the Romanian market.
Our mission is clear: to captivate players and provide a premium, unforgettable gaming experience that keeps them coming back for more.
REQUIERMENTS:
- SERBIAN is required.
- English, Greek, Romanian is nice to have.
- Enjoy working as part of a close & friendly team.
- Willingness to discover gaming industry.
- Ability to work with the cameras in the studio.
- Be a natural communicator and with a smile on your face at all times.
- Reliability.
RESPONSIBILITIES:
Game Hosting:
- Conduct live casino games, including but not limited to Blackjack, Roulette, Poker, and Baccarat, in a professional and friendly manner.
- Maintain high energy and enthusiasm throughout the game, creating a positive experience for online players.
- Engage with players through live chat or voice, maintaining a polite and professional demeanour at all times.
Game Integrity:
- Ensure all gaming rules are adhered to and followed, maintaining the integrity and fairness of the game.
- Shuffle, deal cards, spin the roulette wheel, or perform other required game activities with precision and accuracy.
- Monitor player behaviour and report any suspicious activities, ensuring responsible gaming practices.
Player Interaction:
- Provide clear instructions to players and answer any game-related questions in a friendly and professional manner.
- Engage with players via live chat to enhance their gaming experience and build a sense of community.
- Reports player complaints or concerns, escalating issues to the Studio Supervisor when necessary.
Compliance & Regulations:
- Follow all local and international gaming regulations, ensuring compliance with responsible gaming practices.
- Adhere to internal company policies, procedures, and codes of conduct, particularly regarding professional behaviour, dress code, and on-camera presence.
Technical Management:
- Manage the pace of the game according to studio guidelines and operational procedures.
- Ensure all equipment, including cards, roulette wheels, and cameras, is functioning properly.
- Report any technical issues or disruptions immediately to the relevant department.
Team Collaboration:
- Work closely with fellow dealers, game presenters, and studio support staff to maintain seamless operations.
- Collaborate with technical teams and supervisors to ensure that game flow is uninterrupted and professional.
Location: Bucharest, Romania
Join the Exciting New Team at Imagine Live Romania
We’re thrilled to announce the launch of a brand-new team at Imagine Live Romania, a rising star in the online casino market With a fresh approach to live dealer entertainment, we’re set to make waves in the Romanian market.
Our mission is clear: to captivate players and provide a premium, unforgettable gaming experience that keeps them coming back for more.
- Enjoy working as part of a close & friendly team.
- Willingness to discover gaming industry.
- Ability to work with the cameras in the studio.
- Proficient in Greek and other specific dedicated language.
- Be a natural communicator and with a smile on your face at all times.
- Reliability.
Game Hosting:
- Conduct live casino games, including but not limited to Blackjack, Roulette, Poker, and Baccarat, in a professional and friendly manner.
- Maintain high energy and enthusiasm throughout the game, creating a positive experience for online players.
- Engage with players through live chat or voice, maintaining a polite and professional demeanour at all times.
Game Integrity:
- Ensure all gaming rules are adhered to and followed, maintaining the integrity and fairness of the game.
- Shuffle, deal cards, spin the roulette wheel, or perform other required game activities with precision and accuracy.
- Monitor player behaviour and report any suspicious activities, ensuring responsible gaming practices.
Player Interaction:
- Provide clear instructions to players and answer any game-related questions in a friendly and professional manner.
- Engage with players via live chat to enhance their gaming experience and build a sense of community.
- Reports player complaints or concerns, escalating issues to the Studio Supervisor when necessary.
Compliance & Regulations:
- Follow all local and international gaming regulations, ensuring compliance with responsible gaming practices.
- Adhere to internal company policies, procedures, and codes of conduct, particularly regarding professional behaviour, dress code, and on-camera presence.
Technical Management:
- Manage the pace of the game according to studio guidelines and operational procedures.
- Ensure all equipment, including cards, roulette wheels, and cameras, is functioning properly.
- Report any technical issues or disruptions immediately to the relevant department.
Team Collaboration:
- Work closely with fellow dealers, game presenters, and studio support staff to maintain seamless operations.
- Collaborate with technical teams and supervisors to ensure that game flow is uninterrupted and professional.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; Cairo, Egypt
Eram Talent, a leading Talent Acquisition Company, is seeking An experienced Electrical Engineer with a strong background in design reviews, material installation, site supervision, and quality inspections for the electrical components of major building rectification and upgrade programs. This role demands a high level of expertise in the design, execution, testing, and commissioning of complex electrical systems. The ideal candidate will ensure stringent adherence to design criteria, codes, and industry standards at every stage of the project life cycle.
Responsibilities:
Perform design reviews of design packages, providing constructability insights as needed to the Design & Engineering team or consultants.
Review and coordinate shop drawings, and as-built drawings across multiple trades and disciplines.
Supervise and inspect electrical work, providing day-to-day monitoring of project progress within the project scope.
Perform QA/QC inspections to identify nonconforming work, issuing periodic reports to track quality metrics.
Respond to contractor requests for inspections, technical queries, and site clarifications, coordinating with the project management team to issue field directives as necessary.
Verify quantities and work progress to ensure accuracy in completed work calculations.
Coordinate and resolve electrical design issues that, arise during construction, working closely with all stakeholders, including contractors, to ensure alignment within the project scope.
Support technical decision-making on electrical systems, providing expertise to address design or installation challenges.
Assist in the installation, troubleshooting, and repair of electrical systems as needed.
Offer technical knowledge and guidance on the operation of electrical distribution systems.
Lead commissioning, startup, and adjustments of electrical systems and components, ensuring proper function.
Investigate and resolve complaints related to code violations, addressing issues promptly.
Monitor project progression via an approved schedule to ensure adherence to timelines and milestones.
Document deficiencies and corrective actions by photographing conditions before and after rectification.
Maintain comprehensive records and daily updates to the project track sheet.
Develop Project Charters outlining project scope, budget, and schedule to guide project planning and execution.
Work in partnership with other FM teams, IT, HSE, and stakeholders as needed, with transparency.
Be user-centric, building trust and strong relationships with customers, providing options, solutions and choices to meet their needs.
Requirements
Bachelor's degree in Electrical Engineering or a related discipline
A minimum of 5 years of experience in electrical design engineering
Minimum of 5 years of experience in verifying design against construction, QA/QC, material specification, Electrical Systems commissioning
Perform design reviews of design packages, providing constructability insights as needed to the Design & Engineering team or consultants.
Proficient in electrical design software and tools (e.g., AutoCAD, EPLAN, ETAP)
Strong understanding of electrical codes, standards, and regulations
Experience designing electrical systems for industrial or commercial applications
Exceptional problem-solving and analytical capabilities
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced and collaborative work environment
Benefits
Salary is not a constraint ,company is looking for right candidate .
Location: Chemnitz, Germany
About the Role
We are seeking a results-oriented, hands-on leader to take on the role of Head of Operational Excellence: Lean & Quality & EHSE. This role combines Lean Management implementation, strategic quality leadership, and responsibility for Environment, Health, Safety & Environment (EHSE). You will drive a culture of continuous improvement, process discipline, and uncompromising safety and sustainability standards across both manufacturing and administrative processes. Reporting directly to the COO/CEO, you will play a key role in shaping the company’s operational transformation and ensuring compliance with international EHSE standards.
About the Client
Our client is a respected European brand in enamel-coated architectural panels and glass-fused-to-steel tanks and digestors. Its solutions are valued for their durability, aesthetic quality, and performance in harsh conditions:
Architectural Panels – For tunnels, train stations, subways, and building facades, known for fire resistance, low maintenance, and long-term color retention.
Storage Tanks – For drinking water, wastewater, agricultural grain, and animal feed storage, offering corrosion resistance and longevity.
Biogas Digestors – For renewable energy production from organic waste and agricultural residues, trusted for gas tightness and chemical durability.
The brand is now supported by a global industrial group with a successful track record of rebuilding and scaling engineering businesses in both Germany and India. With access to capital, leadership depth, and market access, the new ownership is committed to preserving the brand’s legacy while driving operational modernization.
Key Responsibilities
OPEX: Lean &Quality
Lead the Opex (Lean and Quality)
Lead the design, implementation, and continuous improvement of an Integrated Management System (IMS) for Quality, Operational Excellence, and EHSE.
Drive Lean initiatives across production and office functions (value stream mapping, 5S, standard work, visual management, PDCA /A3s).
Develop and implement OPEX strategies to improve productivity, reduce waste, and enhance cross-functional collaboration.
Lead root cause analysis and corrective actions for quality issues; manage customer complaints and implement preventive measures.
Foster a culture of quality ownership and continuous improvement across all levels of the organization.
Coach and lead by example to develop employees in Lean, and quality tools; lead training and capability-building initiatives.
EHSE
Ensure compliance with ISO 14001 (environmental management), ISO 45001 (occupational health & safety), and ISO 50001 (energy management).
Establish and monitor EHSE policies and procedures to safeguard employees, customers, and the environment.
Drive proactive risk assessments, hazard identification, and preventive safety measures.
Promote sustainability initiatives and energy efficiency in line with corporate responsibility goals.
Lead EHSE team, audits, incident investigations, and corrective actions.
Build a strong safety culture with visible leadership and hands-on engagement on the shop floor.
Leadership
Manage and develop a small, high-impact Quality, OPEX & EHSE team.
Prepare and present performance reports to senior leadership.
Act as a change agent, ensuring Lean and EHSE principles are embedded in daily operations.
Requirements
5–7 years of leadership experience in quality, operational excellence, and EHSE within German industrial manufacturing.
Proven track record in Lean Management, Kaizen, Six Sigma or similar methodologies – ideally certified (Lean Six Sigma Green/Black Belt).
Strong knowledge of ISO standards: ISO 9001, ISO 14001, ISO 45001, ISO 50001.
Experience in metal fabrication, coatings, tanks, or building materials is a plus.
Hands-on mentality, analytical thinking, and structured problem-solving approach.
High safety and environmental awareness; strong communication and coaching skills.
High personal ownership, integrity, and ability to lead by example.
Benefits
Be at the forefront of restoring a legacy industrial brand with technical depth and global reputation.
Drive Lean transformation, quality excellence, and EHSE leadership across a business with strong potential and international reach.
Operate with autonomy, clarity, and full support from a respected international parent company.
Help shape the company’s next chapter—not as a caretaker, but as a builder and change agent.
Attractive compensation aligned to responsibility and results.
Location: Shanghai, China
Our Client
Our client is a global leader in maritime decarbonisation and fuel testing, with over 40 years of experience driving innovation and sustainability in the marine industry. Operating five state-of-the-art laboratories worldwide, our client provides testing, inspection, and advisory services that help clients optimise performance and reduce environmental impact. Beyond fuel testing, our client supports the industry’s transition toward greener operations by offering digital tools and solutions for emissions reduction. With a strong commitment to protecting customers, people, and the planet, our client plays a vital role in shaping a more sustainable future for maritime operations.
Job context
The production laboratory is headed by the Laboratory Manager, supported by Chemist and Lab Technician (responsible for the operations). The main activity of the laboratory is to analyze fuel oils and distillates as per ISO 8217.
Position in the organization
Reports to General Manager & Laboratory Manager (R&D)
Directs the work of Chemist and Laboratory Technicians.
Job Objectives
Ensuring the realization and optimization of laboratory and related administrative work, in such a manner that the work can be done efficiently, safely, within the budget, and with the required quality level.
Results/Outcome expectations
Formulated Departmental Plan
Core Activities:
Drawing up of an annual departmental plan (including budget) and formulation of departmental targets in conformity with the company/group targets
Formulation of plans with concrete objectives and activities relating to organization, staffing, processing, building management, environment, safety and quality
Coordination of plans with the GM and the Service Director of Testing within as well as outside their own department
Result Criteria:
Quality of substantiation of plans
Feasibility of execution of plans
Degree to which departmental plan conforms to the company/group targets
Controlled and Completed Departmental Work
Core Activities:
Organization of activities, delegation of tasks, responsibilities and authority
Directing work relating to the implementation of departmental targets
Supervising the execution and progress in terms of quality as well as quantity
Ensuring optimal alignment between the personnel and the workload
Approval of accounts and contracts within the authorized signatory’s scheme
Setting priorities and resolving more complex problems
Conducting work meetings with employees
Result Criteria:
Efficient organization and set up of the laboratory
Implementation of the departmental plan/targets within the budget
Quality and quantity of work
Degree of alignment between personnel appointments and workload
Guaranteed Quality and Safety
Core Activities
Ensuring that the laboratory operations comply with the quality handbook, the customer requirements, the laws and regulations, and the accreditation requirements
Translating and (arranging for) implementation within the laboratory, of changes in laws and regulations and/or group regulations relating to quality, working conditions, health, safety and environment
Revising / improving and validating procedures, reports, work methods, etc.
Arranging for the necessary permits
Supervising and ensuring overall compliance, organizing and arranging for the execution of internal audits and risk assessments
Organizing and reporting of witnessing’s
Result Criteria
Degree of compliance
Quality of internal audits and risk assessments
Timely availability of required permits
Proposals for Improvement Addressed to the Managing Director
Core Activities
Collection and analysis of internal and external information at the request of the General Manager, among other things, from risk surveys, audits, lab performance results, changes in laws and regulations relating to relating to environment, safety, quality, etc.
Provision of inputs, thinking along in the formulation of departmental plan and direction, submitting proposals for improvement
Verifying this information regarding trends, relevance, or advantages and disadvantages, and working out proposals for optimization
Collecting, reporting and explaining findings
Result Criteria
Number of suggestions for improvement implemented
Quality of substantiations
Managed Laboratory Equipments and Materials
Core Activities
Purchase of required laboratory equipment, material, etc., making of price, delivery and maintenance agreements with suppliers
Ensuring maintenance of the laboratory, waste disposal, calibration of laboratory equipment and approval of validation reports
Result Criteria
(Cost) efficient purchasing
Timely availability of required equipment and materials
Order/neatness in the laboratory
Managements Reports Delivered
Core Activities
Assessment and evaluation of (financial) monthly reports concerning the number of test results delivered, the budget, complaints, number of employees hired, overtime hours, etc., among other things.
Pointing out possible patterns/trends
Participating in periodic team meetings with the GM and other managers about the state of affairs and operational aspects
Reporting results; explaining differences between the budget and KPI’s.
Result Criteria
Contribution to team meetings
Degree to which results are made understandable
Usability of information to make cost corrections and for decision making
Performing Employees
Core Activities
Handling personnel issues under his responsibility domain in accordance with the company policy
Result Criteria
Degree of availability of qualified employees
Degree of target achievement amongst employees
Degree of motivation amongst employees
CAPEX (Capital Expenditure)
Core Activities
Responsible for the planning and acquiring of CAPEX for the operations of the Lab
Result Criteria
No delay and efficient.
Equipment
Core Activities
Well maintenance of Lab equipment and minimize downtime.
Responsible for providing weekly update on equipment breakdown, and the estimate downtime.
Result Criteria
Number of equipment downtime
Timely update
Work-related concerns
Working in mostly standing and slightly stooped posture.
Odour nuisance (foul-smelling substances) of chemicals and substances, irritation of mucous membranes.
Risk of injury through glass breakage, splashing of acids, fires in equipment.
Requirements
Experience in running a laboratory (with experience in CMA-CNAS / ISO 17025).
6 to 10 years in respective functional domain, and 3 to 6 years in management or consultative function
Bachelor/undergraduate is essential.
Master/graduate in respective domain would be a plus.
Speaking and written English language is essential.
Location: Istanbul, Turkey
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G.
These solutions have been deployed across 85 mobile network operators in 58 countries. We are looking for a 5G Huawei / Ericsson Engineer (only onsite positions are available) to join our team.
Job Responsibilities
Perform network optimization and network audit to meet customer requirements
Provide 5G deployment and optimization strategy support (Layer management and traffic steering strategy, NSA/SA, spectrum strategy, site densification, network sharing, TDD RN optimization, DSS, network slicing, spectral efficiency) for customers
Focus on executing audit and optimization of services, where you will be accountable for part of the solution and of the service process
Ensure acceptance (site, cluster) criteria are met by controlling acceptance reports from OEM vendors
Provide an optimization solution for NR & LTE and trace the solution to collaborate with operators to implement it
New feature testing, technical discussion, and integration troubleshooting support
Organize training sessions related to 5G technology and optimization
Design and plan wireless site for network with simulation tool (added advantage
Job Requirements
8+ years of experience in radio planning & optimization
Minimum 2 years of experience on 5G Huawei / Ericsson and 4+ years of 4G Huawei / Ericsson. 5G rollout experience is a plus
Hands on HUAWEI vendor algorithm & tools, iMaster, PRS, MAE, FMA or on ERICSSON vendor algorithm & tools ENM CLI (Command Line Interface) , ENM Shell Terminal, WinFIOL, Alarm Monitor , Alarm Overview, PM Initation and Collection
Capability of KPIs analysis and optimization, customer complaint handling, drive test log files analysis
Experience with TEMS Discovery and Actix (capability of postprocessing DT logs by using DT analysis tools such as TEMS Discovery and/or Actix and provide recommendations to improve DT KPIs)
Familiar with radio planning tool and optimization tools, able to use the tools to work in high efficiency way
Turkish language is a plus
Location: Mohandeseen, Giza
Workplace: onsite
We are looking for a dedicated Call Center Agent to handle inbound and outbound customer interactions, resolve inquiries efficiently, and ensure a seamless customer journey.
What you will do:
Handle inbound and outbound customer calls professionally and efficiently.
Respond to customer inquiries regarding financing solutions, payment plans, and account details.
Provide accurate product and service information while maintaining high-quality standards.
Resolve customer complaints, requests, and escalations with empathy and efficiency.
Log all customer interactions accurately in the CRM system.
Follow up on pending cases to ensure timely resolution.
Collaborate closely with team leaders to improve call quality and enhance the customer experience.
Promote Klivvr's financing services and guide customers through the application process.
Ensure compliance with company policies, data privacy regulations, and Central Bank of Egypt requirements.
Strive to meet and exceed individual and team KPIs, including call handling time, customer satisfaction, and resolution rates.
To succeed in the role, you’ll need to have:
Bachelor’s degree in Business Administration, Commerce, or a related field.
0–2 years of experience in customer service, preferably in financial services, banking, or telecom.
Strong problem-solving skills and the ability to handle customer concerns effectively.
Active listening and conflict-resolution skills.
Excellent communication and interpersonal skills in both Arabic and English.
Basic computer proficiency, including Microsoft Office and CRM tools.
Location: Madrid, Alcobendas, Spain
Join the Exciting New Team at Imagine Live Spain
We’re thrilled to announce the launch of a brand-new team at Imagine Live Spain, a rising star in the online casino market with a fresh approach to live dealer entertainment, we’re set to make waves in the Spanish market.
Our mission is clear: to captivate players and provide a premium, unforgettable gaming experience that keeps them coming back for more.
Work according to schedule: 8-hour shifts in the morning, afternoon, and night
Part-time and full-time positions available
Office Location: Alcobendas, Community of Madrid
Job type: On-site
Requirements
Strong willingness to learn, grow, and continuously improve performance within the gaming industry
Motivation to work in a multicultural and diverse team environment
Basic understanding of customer service principles and practices
High level of responsibility, reliability, and punctuality
Ability to confidently work in front of cameras and with different studio equipment
Excellent communication skills and a naturally engaging, positive presence
Proficiency in Brazilian-Portuguese or Portuguese (both spoken and written)
Good command in English (both spoken and written)
Strong attention to detail and accuracy in all tasks
Proactive, solution-oriented mindset with a positive attitude
Previous experience in a casino or gaming environment is an advantage, but not mandatory
Responsibilities
Game Hosting
Conduct live casino games, including but not limited to Blackjack, Roulette, Poker, and Baccarat, in a professional and friendly manner.
Maintain high energy and enthusiasm throughout the game, creating a positive experience for online players.
Engage with players through live chat or voice, maintaining a polite and professional demeanor at all times.
Game Integrity
Ensure all gaming rules are adhered to and followed, maintaining the integrity and fairness of the game.
Shuffle, deal cards, spin the roulette wheel, or perform other required game activities with precision and accuracy.
Monitor player behavior and report any suspicious activities, ensuring responsible gaming practices.
Player Interaction
Provide clear instructions to players and answer any game-related questions in a friendly and professional manner.
Engage with players via live chat to enhance their gaming experience and build a sense of community.
Reports player complaints or concerns, escalating issues to the Studio Supervisor when necessary.
Compliance & Regulations
Follow all local and international gaming regulations, ensuring compliance with responsible gaming practices.
Adhere to internal company policies, procedures, and codes of conduct, particularly regarding professional behavior, dress code, and on-camera presence.
Technical Management
Manage the pace of the game according to studio guidelines and operational procedures.
Ensure all equipment, including cards, roulette wheels, and cameras, is functioning properly.
Report any technical issues or disruptions immediately to the relevant department.
Team Collaboration
Work closely with fellow game presenters and studio support staff to maintain seamless operations.
Collaborate with technical teams and supervisors to ensure that game flow is uninterrupted and professional.
Other info
We're excited to announce the opening of a brand-new team at Imagine Live Spain, the latest sensation in the online casino market, located in Alcobendas, Community of Madrid.
Imagine Live Spain is taking the Spanish market by storm with its fresh approach to live casino entertainment. We pride ourselves on creating an engaging, dynamic, and inclusive environment where our staff and players can thrive together.
We are seeking passionate and proactive casino staff to join our dynamic team. This role is perfect for self-starters who are eager to make a difference and contribute to an electrifying atmosphere.
As a member of our team, you will have the unique opportunity to help shape the player's experience, bringing your creativity and enthusiasm to the forefront of our operations.
At Imagine Live Spain, we believe that our employees are our greatest asset. We foster a culture of collaboration and innovation, where every team member’s ideas are valued, and every voice is heard. As we build our brand, you will play a pivotal role in creating memorable experiences for our players, ensuring that they receive top-notch service and entertainment. We promise that there is a huge opportunity to make your mark here!
Apply now to be one of the first team members joining Imagine Live Spain and to know more about our company and job offers!
Contact Email:
hrmarketing@imaginelive.com
Address: Avenida de la Industria nº 4, Alcobendas - Madrid
Location: Madrid, Alcobendas, Spain
Join the Exciting New Team at Imagine Live Spain
We’re thrilled to announce the launch of a brand-new team at Imagine Live Spain, a rising star in the online casino market with a fresh approach to live dealer entertainment, we’re set to make waves in the Spanish market.
Our mission is clear: to captivate players and provide a premium, unforgettable gaming experience that keeps them coming back for more.
Work according to schedule: 8-hour shifts in the morning, afternoon, and night
Part-time and full-time positions available
Office Location: Alcobendas, Community of Madrid
Job type: On-site
Requirements
Strong willingness to learn, grow, and continuously improve performance within the gaming industry
Motivation to work in a multicultural and diverse team environment
Basic understanding of customer service principles and practices
High level of responsibility, reliability, and punctuality
Ability to confidently work in front of cameras and with different studio equipment
Excellent communication skills and a naturally engaging, positive presence
Proficiency in Spanish (spoken and written)
Good command in English (both spoken and written)
Strong attention to detail and accuracy in all tasks
Proactive, solution-oriented mindset with a positive attitude
Previous experience in a casino or gaming environment is an advantage, but not mandatory
Responsibilities
Game Hosting
Conduct live casino games, including but not limited to Blackjack, Roulette, Poker, and Baccarat, in a professional and friendly manner.
Maintain high energy and enthusiasm throughout the game, creating a positive experience for online players.
Engage with players through live chat or voice, maintaining a polite and professional demeanor at all times.
Game Integrity
Ensure all gaming rules are adhered to and followed, maintaining the integrity and fairness of the game.
Shuffle, deal cards, spin the roulette wheel, or perform other required game activities with precision and accuracy.
Monitor player behavior and report any suspicious activities, ensuring responsible gaming practices.
Player Interaction
Provide clear instructions to players and answer any game-related questions in a friendly and professional manner.
Engage with players via live chat to enhance their gaming experience and build a sense of community.
Reports player complaints or concerns, escalating issues to the Studio Supervisor when necessary.
Compliance & Regulations
Follow all local and international gaming regulations, ensuring compliance with responsible gaming practices.
Adhere to internal company policies, procedures, and codes of conduct, particularly regarding professional behavior, dress code, and on-camera presence.
Technical Management
Manage the pace of the game according to studio guidelines and operational procedures.
Ensure all equipment, including cards, roulette wheels, and cameras, is functioning properly.
Report any technical issues or disruptions immediately to the relevant department.
Team Collaboration
Work closely with fellow game presenters and studio support staff to maintain seamless operations.
Collaborate with technical teams and supervisors to ensure that game flow is uninterrupted and professional.
Other info
We're excited to announce the opening of a brand-new team at Imagine Live Spain, the latest sensation in the online casino market, located in Alcobendas, Community of Madrid.
Imagine Live Spain is taking the Spanish market by storm with its fresh approach to live casino entertainment. We pride ourselves on creating an engaging, dynamic, and inclusive environment where our staff and players can thrive together.
We are seeking passionate and proactive casino staff to join our dynamic team. This role is perfect for self-starters who are eager to make a difference and contribute to an electrifying atmosphere.
As a member of our team, you will have the unique opportunity to help shape the player's experience, bringing your creativity and enthusiasm to the forefront of our operations.
At Imagine Live Spain, we believe that our employees are our greatest asset. We foster a culture of collaboration and innovation, where every team member’s ideas are valued, and every voice is heard. As we build our brand, you will play a pivotal role in creating memorable experiences for our players, ensuring that they receive top-notch service and entertainment. We promise that there is a huge opportunity to make your mark here!
Apply now to be one of the first team members joining Imagine Live Spain and to know more about our company and job offers!
Contact Email:
hrmarketing@imaginelive.com
Address: Avenida de la Industria nº 4, Alcobendas - Madrid
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G.
These solutions have been deployed across 84 mobile network operators in 58 countries. We are looking for a 5G ZTE Engineer (both remote and onsite positions are available) to join our team.
Job Responsibilities:
Perform network optimization and network audit to meet customer requirements,
Provide 5G deployment and optimization strategy support (Layer management and traffic steering strategy, NSA/SA, spectrum strategy, site densification, network sharing, TDD RN optimization, DSS, network slicing, spectral efficiency) for customers,
Focus on executing audit and optimization of services, where you will be accountable for part of the solution and of the service process,
Keep time, performance and quality according to company requirements and customer contracts,
Provide an optimization solution for NR & LTE and trace the solution to collaborate with operators to implement it,
Design and plan wireless site for network with simulation tool (added advantage),
New feature testing, technical discussion, and integration troubleshooting support.
Job Requirements
10+ years of experience in radio planning & optimization,
Minimum 3 years of experience on 5G ZTE and 5 years of 4G,
Hands on ZTE vendor algorithm & tools, NetNumen, UME, NetMax, NGI,
Capability of KPIs analysis and optimization, Complaints handling, drive test log files analysis,
Familiar with radio planning tool and optimization tools, able to use the tools to work in high efficiency way.
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G.
These solutions have been deployed across 84 mobile network operators in 58 countries. We are looking for a 5G Huawei Engineer (both remote and onsite positions are available) to join our team.
Job Responsibilities:
Perform network optimization and network audit to meet customer requirements.
Provide 5G deployment and optimization strategy support (Layer management and traffic steering strategy, NSA/SA, spectrum strategy, site densification, network sharing, TDD RN optimization, DSS, network slicing, spectral efficiency) for customers,
Focus on executing audit and optimization of services, where you will be accountable for part of the solution and of the service process,
Keep time, performance and quality according to company requirements and customer contracts,
Provide an optimization solution for NR & LTE and trace the solution to collaborate with operators to implement it,
Design and plan wireless site for network with simulation tool (added advantage),
New feature testing, technical discussion, and integration troubleshooting support.
Job Requirements
10+ years of experience in radio planning & optimization,
Minimum 3 years of experience on 5G HUAWEI and 5 years of 4G,
Hands on HUAWEI vendor algorithm & tools, iMaster, PRS, MAE, FMA,
Capability of KPIs analysis and optimization, Complaints handling, drive test log files analysis,
Familiar with radio planning tool and optimization tools, able to use the tools to work in high efficiency way.
Location: Chemnitz, Germany
About Our Client
They are a respected European brand in
enamel-coated architectural panels
and
glass-fused-to-steel tanks and digestors
. Their solutions are valued for their durability, aesthetic quality, and performance in harsh conditions:
Architectural Panels
– For tunnels, train stations, subways, and building facades, known for fire resistance, low maintenance, and long-term color retention.
Storage Tanks
– For drinking water, wastewater, agricultural grain, and animal feed storage, offering corrosion resistance and longevity.
Biogas Digestors
– For renewable energy production from organic waste and agricultural residues, trusted for gas-tightness and chemical durability.
Their brand is now supported by a
global industrial group
with a successful track record of
rebuilding and scaling engineering businesses
in both Germany and India. With access to capital, leadership depth, and market access, the new ownership is committed to preserving the brand’s legacy while driving operational modernization.
About the Role
They are seeking a results-oriented and hands-on head of quality, who is focusing quality-leadership in the worldwide markets of their brand, strategic quality management based on process improvements, and roll out quality-culture over the full team. Reporting to COO/CEO.
Requirements
Key Qualifications
5–7 years of experience in
quality management and leadership
in
German industrial manufacturing
, ideally in
metal fabrication, coatings, tanks, or building materials
Strong knowledge of relevant quality standards and regulations ISO 9001; ISO 14001, ISO 45001, ISO 50001
Hands-on mentality and team spirit
High quality and safety awareness
High personal ownership, integrity, and the ability to lead by example
Key Responsibilities
Development of strategies, design, implementation, and maintenance of processes and systems for managing and directing an Integrated Management System for Quality
Investigation and resolution of quality issues, response to customer complaints to ensure an optimal level of customer satisfaction.
Analysis of system effectiveness, development of strategies for managing the internal/external audit process for ISO 9001, ISO 14001, and ISO 45001, and presentation of system performance reports to the management team.
Conducting internal audits and organizing external audits according to the company's approved audit program
Employee development and training regarding quality awareness
Leadership of a small team
Benefits
Why This Role?
Be at the forefront of restoring a
legacy industrial brand
with real technical depth and global reputation.
Operate with autonomy, clarity, and full support from a respected and successful international parent company.
Help shape a company’s next chapter—not as a caretaker, but as a builder.
Attractive compensation, aligned to responsibility and results.
Location: Lagos, Nigeria
Who we are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
We are the place for you, if
You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea.
The position
You will conduct assigned operational and IT audit reviews and investigation with a view to providing assurance to the Board and Senior Management those controls are in place, adequate and operating effectively to support the Company in achieving its goals.
Responsibilities
Conduct risk assessment and audits of departments/functional areas in accordance with the audit plan.
Timely investigation of all fraud cases, customer complaints, general investigation and any assigned special investigation as may be assigned from time to time.
Provide practical recommendations to management to minimize risk resulting from poor internal controls.
Provide assurance that controls are in place and are effective and adequate and make recommendations where necessary.
Track resolution of all audit / control recommendations and ensure compliance within agreed timeline.
Create and improve homogenous Control Culture across all units of the Bank that aligns with the business objectives of the Bank.
Requirements
Requirements
Required: B.Sc degree in any field.
Minimum of 4 years’ experience performing Internal Control/Audit function.
This job is perfect for you if you:
Have advanced knowledge of auditing processes/procedures.
Have the ability to balance detail with departmental goals/objectives.
Have excellent verbal and written communication skills.
Are excel and numbers-savvy and very detail oriented.
You will not enjoy this job if you
Work best in structured, hierarchical settings.
Require clear, pre-set deliverables and constant direction.
Are used to working with a large team.
Benefits
What’s in it for you
You’ll receive competitive compensation and work with amazing people.
You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Location: Bangkok, Thailand
Company Overview
CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.
Your Role:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Coordinate with risk dept on leverage changing request, or any escalated trading issues
-Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure
-Liaising with technology provider on any complex situation dispute
- Cross checking with PSP on funding issues
- Managing internal ticketing on any feedback or issues arise within the dept
-Performing financial checks on any transaction or transfer within the system
- Collecting appropriate information of any complaint on technical perspective
-Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures.
- Contributing continuous improvement to enhance the operational efficiency and effectiveness of fraud operation processes.
Requirements
-A bachelor’s degree in business or related field.-A minimum of 2 years of experience in business analysis or a related field in Brokerage Backoffice.
-Exceptional analytical and conceptual thinking skills.
-Advanced technical skills.
-Great attention to minute details, meticulously excellent to numbers and procedures.
-Fundamentally analytical and conceptual thinking skills.
-Experience creating detailed reports and giving presentations.
-Competency in Microsoft applications including Word, Excel, and Outlook.
-A track record of following through on commitments.
-Excellent planning, organizational, and time management skills.
-Experience in a stock-broking business, in either IT or back office operations would be a significant advantage
Benefits
Competitive Salary along with KPI Bonus
Night Shift Allowance
Growth Opportunities
Collaborative Team
Location: Dubai, United Arab Emirates; Doha, Qatar; Manama, Bahrain; Riyadh, Saudi Arabia; Muscat, Oman
Apt Resources is seeking a talented and dynamic Restaurant Supervisor to join the team at an esteemed upmarket casual restaurant in Dubai. As a Restaurant Supervisor, you will be instrumental in delivering an exceptional dining experience while ensuring the efficient operation of the restaurant. If you have a passion for food, drink, and hospitality, and have a holistic understanding of customer satisfaction, we invite you to apply!
Responsibilities
Coordinate daily restaurant operations, ensuring a seamless service flow from the front-of-house to the kitchen.
Supervise, train, and support the restaurant staff, inspiring them to provide top-notch service to guests.
Manage scheduling, staff performance, and employee relations to cultivate a positive work environment.
Monitor service standards and customer feedback, continually seeking ways to enhance the dining experience.
Collaborate with the culinary team to develop menu offerings and specials that align with customer preferences.
Oversee inventory management, including ordering supplies and minimizing waste.
Ensure compliance with health and safety regulations, implementing best practices for sanitation.
Handle guest inquiries and resolve complaints in a proactive manner, maintaining the restaurant’s reputation for excellence.
Requirements
Minimum of 3 years of experience in a supervisory role within the restaurant or hospitality industry.
Strong knowledge of food and beverage operations, trends, and high standards of customer service.
Exceptional leadership, interpersonal, and communication skills.
Ability to work under pressure and demonstrate problem-solving capabilities.
Proficient in restaurant management software and Microsoft Office Suite.
Flexibility to work evenings, weekends, and holidays as required.
Knowledge of health and safety regulations and commitment to maintaining standards.
Benefits
AED 3500 - 4700 basic salary range depending on the experience. Plus 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket (once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Doha, Qatar; Manama, Bahrain; Riyadh, Saudi Arabia; Muscat, Oman
Location: Dubai, United Arab Emirates
Looking for a fun and exciting job in the hospitality industry? Join our client who are running a group successful lifestyle restaurants in Dubai! They are currently seeking a vibrant and passionate Waitress to join their team at a Western concept lifestyle restaurant. In this role, you will be responsible for providing exceptional service to their guests and ensuring their overall dining experience is memorable. If you have a passion for hospitality and enjoy working in a fast-paced environment, we want to hear from you!
Responsibilities
Greet guests upon arrival and inform them of specials and menu offerings
Take orders from customers and relay them to the kitchen staff
Serve food and drinks to guests and ensure they are satisfied with their orders
Clear tables and reset them for upcoming customers
Provide exceptional customer service and handle guest complaints with grace and professionalism
Maintain cleanliness of the dining area and ensure all tables are presentable
Upsell menu items to guests to increase revenue for the restaurant
Requirements
High school diploma or graduation or equivalent in Hotel or Culinary school is essential
College Freshers from Culinary or Hotel school are welcome
Must be friendly, outgoing, and have excellent communication skills
Must be able to work in a fast-paced environment and under pressure
Ability to work in a flexible schedule, including evenings, weekends, and holidays
Ability to stand and walk for prolonged periods of time
Must be able to work well in a team environment and have a positive attitude
Benefits
The salary is AED 1700 - 2400 + AED 400 Food allowance + AED 250 to 450 (Service charge Avg) +AED 1200 Credit card tips + Cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates
УдалённоPoland; Cyprus
Bucharest, Romania
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