Own brand design projects from creative brief through final delivery with limited guidance. Design high-quality creative assets across web, campaigns, events, social media, presentations, product marketing, and internal communications.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for an
Enterprise
Account Executive, Growth
based in Sweden who will be responsible for prospecting and growing existing business across the
Nordics
. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.
What You’ll Be Doing
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of experience in infrastructure technology sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Fluent in English & Swedish or Danish or Norwegian or Finnish
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Salesforce
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Reward
In Sweden, the OTE compensation range for this role is SEK
2,016,000
- SEK 2,546,000
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is looking for a Director of Product Communications to help shape the product and technology story for one of the most beloved products in tech. This is a chance to build a new approach to product communications. You will connect earned media with editorial, social, community and events; decide where each story belongs; and lead a growing team responsible for telling Figma’s product story. We are looking for someone who has worked inside a product-led company, brings curiosity and creative judgment and can partner with senior leaders while staying close to the product.
This is a full-time role based in our San Francisco hub, with an expectation to work in the office 2–3 days per week.
What you’ll do at Figma:
Shape a clear narrative for Figma that helps broader audiences understand our products and market position
Build integrated storytelling across earned media, editorial, social, community, podcasts, events, and other relevant channels
Partner closely with Product and Engineering to find and explain meaningful product and technical stories
Lead storytelling for key product moments, connecting launches to a lasting product narrative
Find opportunities for Figma to contribute to conversations about design, technology and AI.
Advise executives and senior partners on product storytelling, audiences, channels, and timing
Collaborate with Product Marketing, Brand, Community, executive communications, and international communications colleagues
Manage and develop a growing product comms and storytelling team
We’d love to hear from you if you have:
Experience leading product communications from inside a product-led organization
A track record of managing people and building or developing high-performing teams
A deep understanding of how stories travel across mediums: earned media, social, editorial and more.
Strong judgment and past experience working with senior leaders, Product, and Engineering partners
While not required, it’s an added plus if you also have:
Familiarity with Figma or the design and product development ecosystem; experience adapting stories across cultures and markets; or experience with emerging editorial, creator, and community platforms.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Tokyo, Japan
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
The People Team at Notion exists to help build a generational company that enables people to do their best and most meaningful work. Hiring exceptional talent, at the right time and with care, is central to that mission.
We’re looking for a Recruiting Coordinator in our Tokyo office to partner closely with Recruiters and Hiring Managers to create a thoughtful, well-run, and genuinely human candidate experience. This role sits at the center of our hiring process in Japan and plays an important role in how candidates experience Notion.
WHAT YOU’LL DO:
CREATE A CANDIDATE EXPERIENCE THAT REFLECTS NOTION
You’ll be one of the first and most consistent touchpoints candidates have with Notion. From scheduling interviews to answering questions and resolving issues, you’ll help ensure every interaction feels organized, respectful, and intentional. You’ll collaborate closely with Recruiters and Hiring Managers to continually refine our processes so candidates leave feeling excited about what we’re building, regardless of the outcome.
COORDINATE INTERVIEWS WITH CARE AND PRECISION
You’ll manage and schedule a high volume of interviews across multiple time zones, primarily supporting Go-To-Market teams, including remote interviews and onsite panels. You’ll balance speed with attention to detail, anticipate needs, and communicate proactively to keep candidates and interviewers aligned. You’ll ensure logistics, materials, and feedback loops are clear and on time, and troubleshoot day-of changes and scheduling conflicts with a calm, solutions-oriented approach, making the process feel smooth and predictable, even as things move quickly.
BUILD STRONG RECRUITING FOUNDATIONS
This role is designed for someone early in their recruiting career who wants to build durable fundamentals. Over time, you’ll gain exposure to how we plan, execute, and scale hiring at Notion. With support from the team, you could take on light sourcing work, talent branding projects, process improvements, and additional ownership as your skills grow, creating a strong foundation for future growth in recruiting, operations, or people-focused roles.
WHAT YOU’LL BRING:
- At least 1–2 years of experience in recruiting coordination or interview scheduling, ideally in a high-volume environment
- Strong organizational and prioritization skills, with a proactive, reliable approach and thoughtful attention to detail
- A growth mindset, with a willingness to take ownership of mistakes, learn from feedback, and refine your processes to improve accuracy and consistency
- A steady, calm approach in fast-moving environments
- Ability to navigate ambiguity with optimism
- Clear, kind, and professional communication skills to represent Notion to a large and diverse group of candidates
- Fluency in Japanese and business-level English proficiency, with the ability to communicate effectively with candidates and colleagues in both languages
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results
NICE TO HAVES:
- Experience supporting both technical and non-technical roles, including remote and in-person interview scheduling
- Experience with Ashby, Workday, Slack, and Notion
- Experience in a high-growth or startup environment
#LI-Onsite
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
— Проектирование архитектуры данных: разработка и описание целевой архитектуры хранилищ (OLAP/OLTP), определение моделей данных, выбор форматов хранения и стратегий партиционирования. — Стриминг и батч-обработка: разработка стриминговых джоб на Apache Flink и батч-процессинга на Apache Spark.
Location: Hybrid - London
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
We are seeking a Senior Deal Desk Analyst to join the Deal Desk team within our Revenue Operations function. This is a high-impact, high-visibility role at the center of how we structure, price, and close business globally — partnering with Sales, Finance, Legal, and Product to turn deals into signed revenue.
You will lead the quote-to-contract execution cycle for our global sales team while helping build the systems, processes, and playbooks that scale a world-class Deal Desk. As the organization continues through a period of rapid growth, we are looking for someone who wants to shape the function rather than inherit it — bringing structure to ambiguity, modernizing how deals get done, and raising the bar for commercial excellence.
This position reports to the Senior Manager, Global Deal Desk, and is preferably based in a hybrid capacity out of our London office, working standard US business hours.
What you will do
Deal Management — Own the day-to-day deal review and closing process end to end, including deal approvals, deal structuring, and quote configuration within Vercel CPQ, ensuring every deal is executed accurately and on time.
Commercialization & Execution — Drive deal execution in close partnership with Finance, Legal, GTM, Partnerships, Product, and Pricing. Design, build, and continuously optimize the sales and deal processes that bring new pricing, packaging, and product launches to market.
Trusted Advisor — Serve as the subject-matter expert for the Sales organization, providing deal guidance and operational support. Approach complex, non-standard deals with creativity and sound judgment, developing practical solutions in ambiguous situations.
Revenue Integrity — Act as the gatekeeper of data hygiene and opportunity data, partnering with GTM and Finance on audits for revenue recognition, financial reporting, and forecasting.
Insights & Enablement — Analyze deal performance and market trends to develop new sales motions, deal levers, and training materials that increase sales velocity and reduce business risk, in partnership with the Pricing and Field Enablement teams.
Operational Excellence — Identify opportunities to streamline, enhance, and automate processes. Translate needs into clear business requirements and leverage AI and automation to scale.
About you
4+ years of experience in deal desk, pricing, quote-to-cash, contract management, or a related Revenue Operations or Sales Operations function within the technology sector.
A proven record of partnering effectively with Sales and cross-functional teams to move complex deals forward.
Demonstrated experience in project management and process improvement.
A collaborative team member who consistently delivers excellent sales support.
A resourceful self-starter with strong critical-thinking and creative problem-solving skills.
You think naturally about operational implications and downstream impact.
You thrive in fast-paced, high-growth environments and operate effectively amid change and ambiguity.
Nice to have
Hands-on experience with Salesforce CPQ (or a comparable CPQ platform)
A track record of using AI or automation to improve operational workflows.
Bonus If You:
You’re located within London (HQ). We have offices for you to help build our office culture!
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The London base pay range for this role is £65,000 - £85,000. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
About the problem space
AI has changed what's possible in go-to-market, support, and business operations. The constraint is no longer "can we build it" — it's "can we deploy it into a real workflow, prove it made things better, and keep it working."
Most companies are stuck at the demo stage: a lot of clever prompting, very little that runs reliably on Tuesday morning without someone watching it. This role exists to get us past that, everywhere outside of engineering.
Little more about the team:
You'll sit on the Data team, which is where this work belongs. Our team already operates at the seam between the business and its systems — we partner daily with RevOps, Customer Success, Sales, and Product, and we own the data infrastructure these workflows depend on. AI-in-the-business is a data problem with a model attached, and you'll have the pipelines, the warehouse, and the domain relationships already in place.
What you'll do
You are a senior individual contributor. Your job is to take business workflows that are slow, manual, or inconsistent, and make them fast, automated, and measurably better — then do it again, and leave behind enough shared scaffolding that the third one is easier than the first.
Ship automated workflows end to end
Partner with department leaders to identify the highest-leverage workflows in their orgs, and go deep enough on how the work actually happens to know where a model helps and where it doesn't.
Define success before you build: cycle time, quality, cost, risk. Instrument it. Report on it honestly, including when the answer is "this didn't work."
Deliver working systems, not prototypes, with evaluation harnesses, human-in-the-loop review where the stakes call for it, and ongoing monitoring.
Iterate on adoption the way a product manager would: user research, documentation, and a real plan for getting people to use the thing.
Build the shared substrate as you go
Establish patterns for model access, orchestration and agents, prompt and tool management, evaluation, logging, and cost control — derived from what real workflows needed, not designed in advance.
Build on the Data team's existing infrastructure rather than standing up parallel systems.
Co-own shared components with your counterpart in Engineering; identify dependencies early and bring them into partner roadmaps collaboratively.
Make the company fluent
Create templates, playbooks, and golden paths: prompt patterns, agent patterns, safety checklists, evaluation patterns.
Run office hours, demos, and community-of-practice sessions that make adoption feel accessible rather than intimidating.
Develop enablement material for distinct audiences — GTM, operations, leadership — from fundamentals through advanced workflows.
Help people build judgment about AI: when to use it, when not to, and how to tell whether it worked.
Keep it safe and governable
Partner with Security, IT, and Legal on access control, data handling, vendor risk, and policy — so that employees have a clear, fast, safe path to experiment.
Work with the Data team to apply our data classification standards to AI use cases: what data can be used for retrieval and context, and what audit trails are required when sensitive data flows through LLM pipelines.
What you'll bring
Deep experience shipping systems into real business workflows — you've owned something end to end, in production, that non-technical people depended on daily.
Hands-on fluency with modern AI stacks: LLMs, retrieval, tool use and agents, evaluation, guardrails — plus the pragmatism to keep things shippable.
The ability to learn someone else's job well enough to improve it. This role lives or dies on understanding how support, sales, or finance actually work.
A track record of leading cross-functional initiatives without formal authority, bringing clarity, momentum, and crisp decision-making.
Comfort navigating security, privacy, and compliance tradeoffs in real organizations: data classification, retention, access controls, vendor risk.
Strong teaching instincts — you explain complex things simply, write clear docs, and meet people where they are.
Demonstrated ability to stay current as the landscape shifts, and to change your mind in public when the evidence does.
Nice to have
SQL fluency and comfort in a modern data stack (dbt, a cloud warehouse, BI tooling).
Experience with workflow automation or enterprise systems: case management, ticketing, CRM, knowledge bases.
Familiarity with observability practices for AI systems: monitoring, quality signals, evaluation pipelines, cost and latency analysis.
Change management experience across a distributed, multi-function company.
Interest in external evangelism — writing, speaking, podcasts, peer groups.
Base Salary based on level of experience
$310,000
—
$360,000 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
About the problem space
AI has changed what's possible in go-to-market, support, and business operations. The constraint is no longer "can we build it" — it's "can we deploy it into a real workflow, prove it made things better, and keep it working."
Most companies are stuck at the demo stage: a lot of clever prompting, very little that runs reliably on Tuesday morning without someone watching it. This role exists to get us past that, everywhere outside of engineering.
Little more about the team:
You'll sit on the Data team, which is where this work belongs. Our team already operates at the seam between the business and its systems — we partner daily with RevOps, Customer Success, Sales, and Product, and we own the data infrastructure these workflows depend on. AI-in-the-business is a data problem with a model attached, and you'll have the pipelines, the warehouse, and the domain relationships already in place.
What you'll do
You are a senior individual contributor. Your job is to take business workflows that are slow, manual, or inconsistent, and make them fast, automated, and measurably better — then do it again, and leave behind enough shared scaffolding that the third one is easier than the first.
Ship automated workflows end to end
Partner with department leaders to identify the highest-leverage workflows in their orgs, and go deep enough on how the work actually happens to know where a model helps and where it doesn't.
Define success before you build: cycle time, quality, cost, risk. Instrument it. Report on it honestly, including when the answer is "this didn't work."
Deliver working systems, not prototypes, with evaluation harnesses, human-in-the-loop review where the stakes call for it, and ongoing monitoring.
Iterate on adoption the way a product manager would: user research, documentation, and a real plan for getting people to use the thing.
Build the shared substrate as you go
Establish patterns for model access, orchestration and agents, prompt and tool management, evaluation, logging, and cost control — derived from what real workflows needed, not designed in advance.
Build on the Data team's existing infrastructure rather than standing up parallel systems.
Co-own shared components with your counterpart in Engineering; identify dependencies early and bring them into partner roadmaps collaboratively.
Make the company fluent
Create templates, playbooks, and golden paths: prompt patterns, agent patterns, safety checklists, evaluation patterns.
Run office hours, demos, and community-of-practice sessions that make adoption feel accessible rather than intimidating.
Develop enablement material for distinct audiences — GTM, operations, leadership — from fundamentals through advanced workflows.
Help people build judgment about AI: when to use it, when not to, and how to tell whether it worked.
Keep it safe and governable
Partner with Security, IT, and Legal on access control, data handling, vendor risk, and policy — so that employees have a clear, fast, safe path to experiment.
Work with the Data team to apply our data classification standards to AI use cases: what data can be used for retrieval and context, and what audit trails are required when sensitive data flows through LLM pipelines.
What you'll bring
Deep experience shipping systems into real business workflows — you've owned something end to end, in production, that non-technical people depended on daily.
Hands-on fluency with modern AI stacks: LLMs, retrieval, tool use and agents, evaluation, guardrails — plus the pragmatism to keep things shippable.
The ability to learn someone else's job well enough to improve it. This role lives or dies on understanding how support, sales, or finance actually work.
A track record of leading cross-functional initiatives without formal authority, bringing clarity, momentum, and crisp decision-making.
Comfort navigating security, privacy, and compliance tradeoffs in real organizations: data classification, retention, access controls, vendor risk.
Strong teaching instincts — you explain complex things simply, write clear docs, and meet people where they are.
Demonstrated ability to stay current as the landscape shifts, and to change your mind in public when the evidence does.
Nice to have
SQL fluency and comfort in a modern data stack (dbt, a cloud warehouse, BI tooling).
Experience with workflow automation or enterprise systems: case management, ticketing, CRM, knowledge bases.
Familiarity with observability practices for AI systems: monitoring, quality signals, evaluation pipelines, cost and latency analysis.
Change management experience across a distributed, multi-function company.
Interest in external evangelism — writing, speaking, podcasts, peer groups.
Base Salary based on level of experience
$225,000
—
$265,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
Honeycomb is an observability platform that helps engineering teams understand how their software behaves in production. Our Tenant team is behind Honeycomb Private Cloud, a brand new product that allows customers to have their own Honeycomb instance.
What you'll do
Own delivery of Honeycomb Private Cloud
— the infrastructure, tooling, and operational processes that let enterprise customers run Honeycomb inside their own cloud environment.
Grow the product
— we anticipate significant growth in the next year; help us meet sales goals and build relationships to support it.
Work at the customer boundary
— partner with Field Engineering, Support, and Sales on PoCs, security reviews, access negotiations, and contract asks, and help the team know when to take feedback and when to help us show the customer what good looks like.
Lead across the org
— Private Cloud depends on many engineering teams across the org. We maintain a tight drift between SaaS and Private Cloud, and this role will need to be able to understand and prioritize work that touches all parts of our engineering org.
Feedback loops for developers.
We learn a lot about Honeycomb as a product while building Honeycomb. Ensure that we push Private-Cloud-inspired tooling back into our SaaS infrastructure so each side continues to make the other better.
Build the team
— grow and develop a small, tenured, senior, very high-context team; remove the single points of failure that come with that; hire and onboard the next engineers to scale the team as the product offering scales.
What we're looking for
3+ years as an Engineering manager for a highly technical, senior team.
You have a solid track record as an engineer, influencing without authority, and leaving things better than you found them.
You've managed or led a team that carried a real production on-call rotation, and you treat operational health as a core requirement.
Experience shipping and operating software in environments you don't fully control — on-prem, private cloud, BYOC, or managed single-tenant. You know what version skew, partial telemetry, and customer security constraints do to a roadmap.
Enough Kubernetes and AWS fluency to review a design, ask the challenging questions, and be useful in an incident review. You don't need to be the person writing the Terraform.
Comfort being customer-facing with enterprise buyers: security questionnaires, access models, procurement, escalations.
Ruthless prioritization on a small team with an enormous surface area — you can name what you decided
not
to do, and why.
Hiring and onboarding engineers into a domain with a steep ramp.
Comfort with AI tooling, and a point of view on where it helps and where it doesn't.
Comfort being an escalation point for engineering emergencies as part of the Foundation leadership team
Bonus points
Familiarity with observability / OpenTelemetry (Honeycomb's domain).
You're still hands-on and enjoy contributing to and reviewing code (welcome, but it won't be your primary role here).
Background in Go, Terraform, Kafka, and large-scale data infrastructure.
FedRAMP, GovCloud, or regulated-industry compliance experience.
A field-adjacent past — solutions architecture, consulting, or deployment engineering.
Base Salary based on level of experience
$285,000
—
$320,000 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Honeycomb is an observability platform that helps engineering teams understand how their software behaves in production. Our Tenant team is behind Honeycomb Private Cloud, a brand new product that allows customers to have their own Honeycomb instance.
What you'll do
Own delivery of Honeycomb Private Cloud
— the infrastructure, tooling, and operational processes that let enterprise customers run Honeycomb inside their own cloud environment.
Grow the product
— we anticipate significant growth in the next year; help us meet sales goals and build relationships to support it.
Work at the customer boundary
— partner with Field Engineering, Support, and Sales on PoCs, security reviews, access negotiations, and contract asks, and help the team know when to take feedback and when to help us show the customer what good looks like.
Lead across the org
— Private Cloud depends on many engineering teams across the org. We maintain a tight drift between SaaS and Private Cloud, and this role will need to be able to understand and prioritize work that touches all parts of our engineering org.
Feedback loops for developers.
We learn a lot about Honeycomb as a product while building Honeycomb. Ensure that we push Private-Cloud-inspired tooling back into our SaaS infrastructure so each side continues to make the other better.
Build the team
— grow and develop a small, tenured, senior, very high-context team; remove the single points of failure that come with that; hire and onboard the next engineers to scale the team as the product offering scales.
What we're looking for
3+ years as an Engineering manager for a highly technical, senior team.
You have a solid track record as an engineer, influencing without authority, and leaving things better than you found them.
You've managed or led a team that carried a real production on-call rotation, and you treat operational health as a core requirement.
Experience shipping and operating software in environments you don't fully control — on-prem, private cloud, BYOC, or managed single-tenant. You know what version skew, partial telemetry, and customer security constraints do to a roadmap.
Enough Kubernetes and AWS fluency to review a design, ask the challenging questions, and be useful in an incident review. You don't need to be the person writing the Terraform.
Comfort being customer-facing with enterprise buyers: security questionnaires, access models, procurement, escalations.
Ruthless prioritization on a small team with an enormous surface area — you can name what you decided
not
to do, and why.
Hiring and onboarding engineers into a domain with a steep ramp.
Comfort with AI tooling, and a point of view on where it helps and where it doesn't.
Comfort being an escalation point for engineering emergencies as part of the Foundation leadership team
Bonus points
Familiarity with observability / OpenTelemetry (Honeycomb's domain).
You're still hands-on and enjoy contributing to and reviewing code (welcome, but it won't be your primary role here).
Background in Go, Terraform, Kafka, and large-scale data infrastructure.
FedRAMP, GovCloud, or regulated-industry compliance experience.
A field-adjacent past — solutions architecture, consulting, or deployment engineering.
Base Salary based on level of experience
$208,260
—
$234,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
You'll be one of the founding data scientist on Replit's Growth team, working with Product and Engineering leadership across acquisition, activation and recommender systems, and helping shape how Replit experiments.
This role is for someone who doesn't wait to be asked. You spot problems and opportunities before anyone else does, bring a strong point of view, and push it until it changes what we build.
YOU WILL:
- Own data science for major growth areas, partnering with PMs and engineers from problem framing and sizing through launch and readout
- Make fast decisions trustworthy: we ship weekly and need a decision within days, but retention takes weeks to show up. You'll design the experiments and metrics that close that gap; for example, variance reduction (CUPED), sequential testing, and short-term proxy metrics validated against long-term retention and revenue
- Help set the experimentation standards teams rely on for Replit's highest-traffic surfaces: how metrics and guardrails are defined, and the checks that catch a broken test before it misleads anyone
- Use quasi-experimental designs (difference-in-differences, synthetic control, regression discontinuity) where randomization isn't feasible, such as pricing changes and regional launches
- Help define the data science behind an emerging personalization and recommendations workstream: problem framing, offline and online evaluation, and measuring incremental lift
- Model the economics of a freemium, usage-based product: credit consumption, conversion, and how pricing and limits change behavior
- Develop user and project segmentation from behavioral and content signals (e.g., embeddings and clustering) so growth analysis reflects what people are actually building
- Partner with Data Engineering on a shared metrics layer and experimentation tooling
REQUIRED SKILLS AND EXPERIENCE
- 6+ years in data science, with significant time on growth or experimentation for high-scale prosumer, PLG, or self-serve products
- Data science experience at a fast-growing startup, where you built metrics, datasets, and experimentation practices without much existing infrastructure
- Deep expertise in experimental design and statistical inference, including reaching reliable decisions when readout windows are short and the outcomes that matter are slow
- Experience establishing experimentation standards or platforms adopted by multiple teams
- Expert SQL and Python
- A track record of analysis that changed what a team shipped, and of influencing senior Product and Engineering leaders
- Heavy, practical use of AI tools to move faster in your own work
PREFERRED QUALIFICATIONS
- Comfortable building your own datasets in dbt;
- Pricing, packaging, or monetization analysis for usage- or credit-based products
- International or mobile growth experience
- MS or PhD in statistics, economics, computer science, or another quantitative field
BONUS POINTS
- Experience with multi-armed bandits or adaptive experimentation
- Familiarity with developer tools, AI products, or creator platforms
This is a full-time role based in our Foster City, CA office with an in-office requirement of Monday, Wednesday, and Friday.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Support Specialist you are at the forefront of helping those developers create. On a given day, you’ll help our customers navigate billing questions, manage their accounts, and get the most out of Replit. You'll be the voice of our users, bubbling up patterns and feedback to Replit's Product and Engineering teams so we can keep improving. We use tools like Zendesk, Linear, Slack, Stripe, Orb and Replit itself to get the job done.
You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life.
IN THIS ROLE YOU WILL…
- Work directly with Replit customers via support tickets to solve account, billing, and product issues, while meeting daily ticket volume and resolution time targets
- Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit
- Directly contribute to and maintain the Support’s Team's Knowledge Base
- Own and manage escalated customer interactions that are complex, sensitive, or high-impact, driving resolution across stakeholders.
- Help shape and refine support processes as the team and product continue to grow
REQUIRED SKILLS AND EXPERIENCE:
- 4+ years of customer support experience
- Experience with support platforms (Zendesk), payment systems (Stripe, Orb), and ticketing workflows
- Excellent communication skills and a proactive approach to asking questions and resolving ambiguity
- Ability to work efficiently in fast-paced, high-volume support environments
- Strong time management and ticket triage skills
- Comfortable working in a metrics-driven environment
- Able to work independently while collaborating effectively with cross-functional teams
NICE TO HAVE:
- Background in B2B SaaS customer success or support
- Has used Replit in the last 3 to 6 months.
- Experience with AI tools (Claude, ChatGPT, etc.)
This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: New York; San Francisco
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
ABOUT GTM ENGINEERING:
GTM Engineering is responsible for the data, business logic, workflows, and agents that enable our Marketing and Sales teams to help customers get the most out of Modal.
Like the infrastructure beneath the Magic Kingdom https://en.wikipedia.org/wiki/Disney_utilidor_system, much of our work happens behind the scenes. We build systems that anticipate and deliver what customers need to grow on Modal.
We bring a product management, growth engineering, and data science approach to GTM, from centralizing our data platform https://deepline.com/blog/gtm-ai-nyc-chris-modal to building agents for account research https://parallel.ai/blog/case-study-modal.
We're looking for a GTM Engineer to own our GTM data platform. This role combines analytics engineering with revenue operations: you'll build the org map, people graph, and data systems that help us discover future customers and support our GTM workflows, partnering closely with our Data team on the shared foundation.
WHAT YOU'LL DO:
- Build and maintain an org map and people graph connecting companies, labs, teams, and individuals to identify researchers, engineers, and early-stage startups, including people beyond our existing users and CRM.
- Own identity resolution, enrichment, and CRM schemas so affiliations, roles, and relationships stay accurate, current, and traceable to their sources.
- Build GTM data models in Snowflake and dbt connecting people, companies, workspaces, workloads, usage, and revenue, giving reps and agents a shared foundation for customer context.
- Partner with RevOps and Marketing to define and implement metrics, data models, and business rules for routing, territory assignments, compensation, pipeline reporting, and attribution.
- Partner with Data on usage forecasts and account signals; build reproducible reporting that reconciles actuals, forecasts, human adjustments, and credited attainment.
- Build reverse ETL pipelines for ad audiences, lifecycle campaigns, CRM enrichment, outbound, and event outreach, preserving engagement history and campaign eligibility.
- Own data quality and system health, from graph coverage and stale enrichment to failed syncs and historical reporting accuracy.
- Build the tooling that helps GTM Engineering ship reliably, from development environments, automated tests, and deployments to backups and shared AI agents and skills.
WHAT YOU SHOULD HAVE:
- SQL fluency and Python proficiency.
- You already use AI coding tools and agents to build, debug, and automate your work, and help teammates do the same.
- Experience building data models and production pipelines with tools like Snowflake, dbt, Modal, or Hex.
- Hands-on experience with CRM architecture, integrations, and revenue or marketing operations.
- An understanding of how leads, accounts, opportunities, and revenue move through a business; experience with usage-based businesses is a plus.
- High attention to detail and a habit of testing, documenting, and monitoring the systems you build.
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
AI is changing how software gets built, shipped, and run. It is increasing the need for
sense-making
of production software systems. We believe AI will reshape observability itself. Honeycomb created this category, and we want our next engineering leader to help us lead its reinvention.
The role
You’ll join the executive team as a full partner in setting strategy. Our exec team acts as a first team, working closely together to revise our strategy as the world changes. Right now, it is changing often! You’ll bring a wealth of experience and an imagination of what’s possible, help sharpen our bets, and decide with your peers the most elegant way forward. Then you’ll shape a strong engineering org to deliver on these decisions.
What you’ll do
Shape the strategy
. Form your own view of where the product, technology and market are heading. Bring it to your closest partners: product and the CEO, and to the wider exec team. Some of our bets will need sharpening, and some new ones will need making.
Build alignment at the top
. We believe our strength as a company depends on the strength of our exec team. We want you to make our exec team better, and for your first team to be the exec team. You’ll work closely with product and the CEO, challenging and being challenged in return, until the team is truly committed to a shared direction.
Help the whole org to make sense of fast change
. When the ground moves quickly, people need help understanding what is changing and why. Burnout is high in our industry, and we want to keep our people motivated, excited to come to work, and with their full creativity and energy. You’ll explain engineering’s direction clearly and repeatedly, to engineers, managers, the exec team, and the rest of the company. We’re remote-first, so much of this happens in writing and in presentations.
Lead a high-performing team into what’s next
. We have strong managers, directors, and ICs. You’ll aim that talent at our biggest opportunities and adjust the org’s structure, goals, and ways of working to be continually more effective. You’ll do this without losing what makes the team great.
Lead from technical credibility
. You can’t lead an
AI era
shift without a
deep understanding
of the ergonomics of the
landslide of change
underway.
You might be a fit if
You’ve led engineering through large scale changes in direction, not just growth.
You’ve shipped software with AI tools yourself within the last 12 months.
You have a special talent for collaboration and improving executive teams.
You’re as interested in shaping strategy as in executing it.
You’ve worked at a larger company, and know what breaks as companies scale. But have a risk tolerance of someone from an early stage startup.
You’re comfortable with uncertainty, rapid change, and shaping new bets towards product-market fit.
You’ve led distributed teams and communicate well in writing and in person.
You care about developer tools and have good taste in them. (Having used Honeycomb is a bonus, not a requirement)
You
share
our
values
.
Worth reading:
How we do business at Honeycomb in the AI era
, our
AI norms and values
, and
why engineering is all in on AI
.
If you match some of this but not all of it, please apply anyway. We’d rather talk to a strong candidate who doubts themselves than miss them.
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
AI is changing how software gets built, shipped, and run. It is increasing the need for
sense-making
of production software systems. We believe AI will reshape observability itself. Honeycomb created this category, and we want our next engineering leader to help us lead its reinvention.
The role
You’ll join the executive team as a full partner in setting strategy. Our exec team acts as a first team, working closely together to revise our strategy as the world changes. Right now, it is changing often! You’ll bring a wealth of experience and an imagination of what’s possible, help sharpen our bets, and decide with your peers the most elegant way forward. Then you’ll shape a strong engineering org to deliver on these decisions.
What you’ll do
Shape the strategy
. Form your own view of where the product, technology and market are heading. Bring it to your closest partners: product and the CEO, and to the wider exec team. Some of our bets will need sharpening, and some new ones will need making.
Build alignment at the top
. We believe our strength as a company depends on the strength of our exec team. We want you to make our exec team better, and for your first team to be the exec team. You’ll work closely with product and the CEO, challenging and being challenged in return, until the team is truly committed to a shared direction.
Help the whole org to make sense of fast change
. When the ground moves quickly, people need help understanding what is changing and why. Burnout is high in our industry, and we want to keep our people motivated, excited to come to work, and with their full creativity and energy. You’ll explain engineering’s direction clearly and repeatedly, to engineers, managers, the exec team, and the rest of the company. We’re remote-first, so much of this happens in writing and in presentations.
Lead a high-performing team into what’s next
. We have strong managers, directors, and ICs. You’ll aim that talent at our biggest opportunities and adjust the org’s structure, goals, and ways of working to be continually more effective. You’ll do this without losing what makes the team great.
Lead from technical credibility
. You can’t lead an
AI era
shift without a
deep understanding
of the ergonomics of the
landslide of change
underway.
You might be a fit if
You’ve led engineering through large scale changes in direction, not just growth.
You’ve shipped software with AI tools yourself within the last 12 months.
You have a special talent for collaboration and improving executive teams.
You’re as interested in shaping strategy as in executing it.
You’ve worked at a larger company, and know what breaks as companies scale. But have a risk tolerance of someone from an early stage startup.
You’re comfortable with uncertainty, rapid change, and shaping new bets towards product-market fit.
You’ve led distributed teams and communicate well in writing and in person.
You care about developer tools and have good taste in them. (Having used Honeycomb is a bonus, not a requirement)
You
share
our
values
.
Worth reading:
How we do business at Honeycomb in the AI era
, our
AI norms and values
, and
why engineering is all in on AI
.
If you match some of this but not all of it, please apply anyway. We’d rather talk to a strong candidate who doubts themselves than miss them.
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Slovenia; Lithuania; South Africa; Czech Republic; Hungary; Mexico; Chile; Poland; Slovakia; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
The team
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Pro team is responsible for everything to do with the trading backend services such as the matching engine, market data gateways, internal and external APIs, and various other trading services. The team is located globally and responsibilities are split into sub-teams, working with various tech stacks. Our teams code in Rust and C++ and work agile around the globe.
The Opportunity
- Design and implement robust Rust and C++ services and libraries that power trading, payments, and crypto experiences with a focus on reliability, performance, and user impact.
- Write reusable, testable, and highly efficient code that scales across teams and supports revenue-critical systems without compromising safety or security.
- Collaborate on large-scale distributed systems architecture, translating evolving product requirements into resilient, low-latency solutions.
- Work alongside hundreds of experienced Rust and C++ engineers, contributing to a high-performance, product-driven engineering culture.
What You Bring
- 3+ years of software engineering experience
- Experience building financial trading focused products
- Proficient in writing network services or asynchronous code in Rust
- Experience with modern C++, including performance-sensitive, low-latency systems
- Have a security-first mindset during system design to ensure robustness
- Demonstrate the ability to autonomously debug issues across the stack (OS, network, application)
- Apply a solid understanding of distributed systems and technologies, including RPC protocols, Kafka, and Event-Driven Systems, to design scalable solutions
- Collaborate effectively with product teams to gather requirements and constraints for designing appropriate systems
- Take complete end-to-end ownership of systems and libraries
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
Render’s mission is simple: eliminate the tedious work of building software by providing a cloud platform that just works.
We’re evolving from the go-to platform for solo developers into the backbone for fast-scaling teams. This role sits at the heart of that shift: how a developer discovers Render, achieves their first success, and becomes a paying customer whose bill makes sense to them. That journey spans onboarding and activation, billing, payments, and pricing — the moments where trust is won or lost and where good design directly moves the business. Because the journey crosses the whole product, you won’t be siloed on a single team; you’ll work across the groups that own these surfaces — product, billing, and more — following the work wherever it leads.
This is a craft-focused IC role built for speed, scale, and variety. You won’t polish one screen for a month; you’ll ship a lot, learn fast, and raise the bar across a wide surface. The craft bar is high — this is still Render, where details matter — but here it’s expressed through velocity: designs that ship, get measured, and compound. You’ll move between a pricing page, an upgrade flow, an onboarding step, and a billing surface in the same week, and hold all of them to the same standard.
What makes this work hard and interesting: these surfaces are deceptively high-stakes. A confusing bill erodes trust as fast as a failed deploy. A pricing page that misleads costs real money and goodwill. Payments and billing are where correctness, clarity, and edge-case rigor matter as much as polish — and where “the unglamorous flow” is the product.
You’ll join a design team that takes its craft seriously, with weekly critiques and deep cross-functional collaboration. You’ll thrive here if you love fast, measurable work, hold a high bar under velocity, and want your design decisions grounded in what real users do — not just what looks good in Figma or an AI prototype.
YOU WILL:
Design the journey from first touch to paying customer as one connected system. Onboarding, activation, upgrade, and billing aren’t separate surfaces; they’re one path a developer walks. You’ll design them to feel coherent, so the moment someone decides to pay is the natural next step, not a cliff.
Own billing, payments, and pricing as craft surfaces. Plans, usage, invoices, upgrade and downgrade flows, payment methods, dunning, and the pricing page itself. This is where clarity and correctness are the whole game — a developer should always understand what they’re paying for and why, and never be surprised. You’ll bring real rigor to the edge cases (failed charges, proration, usage spikes) that make or break trust.
Design a first-run and activation experience worth recommending. The path from signup to first successful deploy — and from first deploy to habit — is where growth starts. You’ll design it so that a developer’s first ten minutes make them want to tell someone, and so the steps that drive activation are clear, fast, and friendly.
Run on validation and experimentation together. You’ll put work in front of real users — testing, interviews, quick validation — and ship experiments to learn what actually moves activation, conversion, and retention. You’re fluent in both: you know when a question needs a user session and when it needs an A/B test, and you treat shipped data as how design decisions get earned, not decoration.
Move fast across a wide surface. This role trades depth-on-one-thing for range: you’ll prioritize ruthlessly, ship in small confident increments, and know which details matter now and which can wait. Speed is a feature here.
Partner across the company. Growth design lives at the intersection of product, engineering, data, marketing, and finance. You’ll communicate clearly and often, align fast-moving stakeholders, and make the case for the user inside business conversations about pricing and revenue.
Contribute to where Growth goes next. Alongside the shipping work, you’ll bring a point of view and concept explorations to the team’s design-led discovery track, through our weekly critique cadence.
WE’RE LOOKING FOR:
5+ years of relevant experience, including real work designing for developers or technical users. You’ve designed products for software engineers, not just adjacent to them — in developer tools, cloud infrastructure, APIs, or another technical product — ideally paired with growth, billing, or payments depth. We care more about your impact than your title, but designing for a technical audience isn’t optional here.
Exceptional taste and craft at speed. You have an eye for detail that borders on obsessive, and you can bring it to work that ships fast. You know how to hold a high bar without over-polishing, and you’ve shipped work that other practitioners admire.
Fluency in both validation and experimentation. You’re comfortable running user testing and interviews and designing and reading experiments. You know which question each one answers, and you let real user behavior — not just instinct — shape your work.
Rigor with complex, high-stakes flows. Billing, payments, and pricing reward people who sweat the edge cases. You design for the failed charge, the plan change mid-cycle, the confusing invoice — not just the happy path. You believe a clear bill is as much a design artifact as a beautiful dashboard.
Strong information architecture. You can take a tangle of plans, usage, and states and make it feel like one obvious thing.
You design the whole journey, not a screen at a time. Your portfolio shows a user journey that’s coherent from first touch through activation to paying — not a set of polished screens that don’t add up.
Fluent in how developers think and get billed. You design for a technical user’s real mental model — services, deploys, and how developers actually work. Bonus if you understand usage-based, resource-metered billing for developer tools: compute plans, CPU/memory instance types (e.g., 1c-2g), usage metering, and how pricing maps to the underlying infrastructure. You don’t need to have built a cloud platform, but you’re curious enough to get into the weeds.
Strong product judgment under fast launch velocity. You frame problems well, prioritize ruthlessly, and know which details matter and which can wait.
Clear, direct communication and a genuinely collaborative way of working with product, engineering, data, and finance partners — including sharing a problem space with another designer without needing hard fences between you.
NICE-TO-HAVES:
- Experience designing billing, payments, subscriptions, checkout, or pricing surfaces where correctness and clarity are high-stakes.
- A track record of growth wins you can point to: activation, conversion, or retention you measurably moved.
- Comfort with experimentation, tooling, and reading data yourself, rather than waiting on a handoff.
- Design-engineering literacy: comfort near code, motion, or prototyping, and curiosity about AI-assisted design.
- Writing, talks, or side projects that demonstrate your craft and point of view.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
San Francisco, CA • New York, NY • United States
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