Location: Argentina; El Salvador; Peru; Ecuador; Costa Rica
Client Calls Specialist — Phone-First Role with Admin & QuickBooks Support (Remote — US PST hours)
Location:
Remote (work from home, must overlap US Pacific Time)
Type:
Part-time (24 hrs/wk) with strong possibility to transition to Full-time (40 hrs/wk)
Hours:
8:00 AM – 12:00 PM PST, Monday–Saturday (must be available these windows)
About the role
This is a phone-first position: you’ll spend most of your time handling inbound client calls for US-based customers, providing friendly, professional support in clear English (Spanish a strong plus). Secondary responsibilities include light admin and bookkeeping tasks in QuickBooks (invoicing, AR/AP, basic reconciliations) as needed. Start part-time to demonstrate fit; strong performers will be offered full-time and greater bookkeeping/placement responsibilities. Training and close support provided — we want someone with a positive attitude who enjoys talking with clients.
What you’ll do (high level)
Handle inbound client calls in clear, professional English.
Perform bookkeeping tasks in QuickBooks: invoices, AR/AP, reconciliations, basic reporting.
General admin: email management, scheduling, client follow-ups, document organization.
Support onboarding/training for new accounts and communicate status to the US-based team.
Maintain accurate notes and follow-up items in our project tool.
Requirements
Must-have
Very good English (spoken and written) and strong Spanish.
Proven remote experience working for US companies.
Availability 8:00 AM–12:00 PM PST, Monday–Saturday (required).
Comfortable talking on the phone and providing friendly customer service.
Basic bookkeeping experience; QuickBooks experience preferred.
Nice-to-have
Experience in car dealership or autoparts industry.
Experience taking calls + transitioning into increasingly responsible bookkeeping/admin work.
Benefits
• Competitive compensation aligned with experience and location.
УдалённоArgentina; El Salvador; Peru; Ecuador; Costa Rica
Location: Mexico
Client Calls Specialist — Phone-First Role with Admin & QuickBooks Support (Remote — US PST hours)
Location:
Remote (work from home, must overlap US Pacific Time)
Type:
Part-time (24 hrs/wk) with strong possibility to transition to Full-time (40 hrs/wk)
Hours:
8:00 AM – 12:00 PM PST, Monday–Saturday (must be available these windows)
About the role
This is a phone-first position: you’ll spend most of your time handling inbound client calls for US-based customers, providing friendly, professional support in clear English (Spanish a strong plus). Secondary responsibilities include light admin and bookkeeping tasks in QuickBooks (invoicing, AR/AP, basic reconciliations) as needed. Start part-time to demonstrate fit; strong performers will be offered full-time and greater bookkeeping/placement responsibilities. Training and close support provided — we want someone with a positive attitude who enjoys talking with clients.
What you’ll do (high level)
Handle inbound client calls in clear, professional English.
Perform bookkeeping tasks in QuickBooks: invoices, AR/AP, reconciliations, basic reporting.
General admin: email management, scheduling, client follow-ups, document organization.
Support onboarding/training for new accounts and communicate status to the US-based team.
Maintain accurate notes and follow-up items in our project tool.
Requirements
Must-have
Very good English (spoken and written) and strong Spanish.
Proven remote experience working for US companies.
Availability 8:00 AM–12:00 PM PST, Monday–Saturday (required).
Comfortable talking on the phone and providing friendly customer service.
Basic bookkeeping experience; QuickBooks experience preferred.
Nice-to-have
Experience in car dealership or autoparts industry.
Experience taking calls + transitioning into increasingly responsible bookkeeping/admin work.
Benefits
• Competitive compensation aligned with experience and location.
Location: Colombia
Client Calls Specialist — Phone-First Role with Admin & QuickBooks Support (Remote — US PST hours)
Location:
Remote (work from home, must overlap US Pacific Time)
Type:
Part-time (24 hrs/wk) with strong possibility to transition to Full-time (40 hrs/wk)
Hours:
8:00 AM – 12:00 PM PST, Monday–Saturday (must be available these windows)
About the role
This is a phone-first position: you’ll spend most of your time handling inbound client calls for US-based customers, providing friendly, professional support in clear English (Spanish a strong plus). Secondary responsibilities include light admin and bookkeeping tasks in QuickBooks (invoicing, AR/AP, basic reconciliations) as needed. Start part-time to demonstrate fit; strong performers will be offered full-time and greater bookkeeping/placement responsibilities. Training and close support provided — we want someone with a positive attitude who enjoys talking with clients.
What you’ll do (high level)
Handle inbound client calls in clear, professional English.
Perform bookkeeping tasks in QuickBooks: invoices, AR/AP, reconciliations, basic reporting.
General admin: email management, scheduling, client follow-ups, document organization.
Support onboarding/training for new accounts and communicate status to the US-based team.
Maintain accurate notes and follow-up items in our project tool.
Requirements
Must-have
Very good English (spoken and written) and strong Spanish.
Proven remote experience working for US companies.
Availability 8:00 AM–12:00 PM PST, Monday–Saturday (required).
Comfortable talking on the phone and providing friendly customer service.
Basic bookkeeping experience; QuickBooks experience preferred.
Nice-to-have
Experience in car dealership or autoparts industry.
Experience taking calls + transitioning into increasingly responsible bookkeeping/admin work.
Benefits
• Competitive compensation aligned with experience and location.
УдалённоColombia
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Location: Lagos, Nigeria
Who we are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
We are the place for you, if
You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea.
The position
You will conduct assigned operational and IT audit reviews and investigation with a view to providing assurance to the Board and Senior Management those controls are in place, adequate and operating effectively to support the Company in achieving its goals.
Responsibilities
Conduct risk assessment and audits of departments/functional areas in accordance with the audit plan.
Timely investigation of all fraud cases, customer complaints, general investigation and any assigned special investigation as may be assigned from time to time.
Provide practical recommendations to management to minimize risk resulting from poor internal controls.
Provide assurance that controls are in place and are effective and adequate and make recommendations where necessary.
Track resolution of all audit / control recommendations and ensure compliance within agreed timeline.
Create and improve homogenous Control Culture across all units of the Bank that aligns with the business objectives of the Bank.
Requirements
Requirements
Required: B.Sc degree in any field.
Minimum of 4 years’ experience performing Internal Control/Audit function.
This job is perfect for you if you:
Have advanced knowledge of auditing processes/procedures.
Have the ability to balance detail with departmental goals/objectives.
Have excellent verbal and written communication skills.
Are excel and numbers-savvy and very detail oriented.
You will not enjoy this job if you
Work best in structured, hierarchical settings.
Require clear, pre-set deliverables and constant direction.
Are used to working with a large team.
Benefits
What’s in it for you
You’ll receive competitive compensation and work with amazing people.
You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Location: Baku; Serbia; Canada
Workplace: onsite
ABOUT YOU
We’re looking for a Senior Backend Software Engineer who thrives on solving complex technical challenges and building distributed systems that scale. You’re someone who’s comfortable working with Go, embraces microservices architecture, and understands how to build robust, event-driven systems used by millions of users.
You have experience working in containerized environments, designing resilient services, and contributing to system design and infrastructure decisions. You take ownership of your code from design to deployment, and enjoy collaborating with cross-functional teams to deliver high-impact, production-ready solutions.
If you’re passionate about building backend systems that are scalable, observable, and fault-tolerant, and you’re excited by the idea of powering innovative products at the intersection of games, commerce, and data, we’d love to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Design, build, and maintain backend services that power core products and platforms.
Develop event-driven systems using Go, Kafka, and Temporal (or similar orchestration tools).
Build scalable microservices in containerized environments using Docker and Kubernetes.
Drive architecture decisions that improve performance, resiliency, and maintainability.
Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions.
Own your code in production, monitor, debug, and continuously improve service performance and reliability.
Write automated tests and follow CI/CD best practices to ensure high-quality deployments.
Participate in code reviews, technical discussions, and knowledge sharing across teams.
Qualifications & Skills
5+ years of backend development experience in Go or a similar language.
2+ years of hands-on experience with Kafka or equivalent streaming platforms.
Strong understanding of microservices architecture, distributed systems, and event-based communication.
Experience working with workflow orchestration tools such as Temporal, Cadence, or similar.
Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker).
Solid understanding of observability, monitoring, and performance optimization.
Ability to troubleshoot production issues, analyze system behavior, and drive resolution.
Nice to Have
Experience with cloud platforms (e.g., AWS, GCP, or Azure).
Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases.
Background in gaming, payments, or commerce systems.
Prior experience working on internal platforms or developer-facing tools.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Tunis, Tunisia
Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.
We are seeking a qualified and experienced
Legal Counsel with expertise in Libyan law
to join our legal team in Tunis, Tunisia. The successful candidate will play a key role in advising on legal matters involving Libyan jurisdictions, supporting cross-border operations, and ensuring regulatory compliance. This role requires deep knowledge of the Libyan legal system, high professional standards, and a strong ability to operate in a multi-jurisdictional and multicultural environment.
Responsibilities
Provide accurate and timely legal advice on matters governed by Libyan law, including civil, commercial, administrative, and labor law.
Draft, review, and negotiate a variety of legal instruments such as contracts, MoUs, joint venture agreements, partnership agreements, and compliance documentation.
Monitor legislative and regulatory developments in Libya, interpret their implications, and advise internal stakeholders accordingly.
Liaise effectively between Tunis-based operations and Libyan clients, authorities, and counterparties, ensuring transparent and culturally appropriate communication.
Support interactions with Libyan ministries, regulatory authorities, licensing bodies, and legal institutions.
Assist in mitigating legal risks, managing disputes, and supporting internal compliance processes aligned with both Libyan and Tunisian regulations.
Contribute to internal training and awareness sessions related to Libyan legal frameworks.
Requirements
Required Experience:
Law degree from a recognized university; postgraduate legal qualifications are an advantage.
Admitted to practice law in Libya, or with demonstrated and verifiable expertise in Libyan legal matters.
Minimum of 3 years' legal experience, ideally including cross-border or in-house advisory work with a focus on Libyan jurisdiction.
Fluency in Arabic and English is essential; French is an asset.
Strong legal drafting, analytical, and negotiation skills.
Excellent communication skills with a culturally sensitive and professional demeanor.
Demonstrated ability to work independently, manage multiple priorities, and meet tight deadlines.
Strong understanding of the legal, political, and economic landscape in Libya.
Key Competencies:
Legal Research & Analysis: Ability to interpret and apply Libyan legislation to complex legal questions.
Contract Law & Negotiation: Skilled in drafting and negotiating commercial and partnership agreements.
Regulatory Compliance: Strong knowledge of compliance requirements within Libyan jurisdiction.
Cross-Border Legal Advisory: Capable of navigating legal systems across Libya and Tunisia.
Stakeholder Engagement: Able to interact credibly with internal stakeholders, clients, and government authorities.
Risk Management: Proactively identify, assess, and manage legal risks in multi-jurisdictional environments.
Communication: High-level verbal and written communication skills in Arabic and English.
Cultural & Political Awareness: Sensitivity to operating in volatile or politically complex environments.
Personal Skills and Attributes:
High level of integrity, professionalism, and confidentiality.
Strong interpersonal skills with the ability to collaborate across geographies and functions.
Detail-oriented with strong analytical and critical thinking skills.
Proactive and self-motivated, capable of working independently with minimal supervision.
Ability to remain resilient under pressure and manage competing priorities.
Demonstrates judgment and discretion in handling sensitive legal matters.
A genuine interest in regional legal developments and international legal practice.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Benefits
Remuneration and benefits package will reflect the successful candidates experience and competencies.
Location: Tunis, Tunisia
Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.
As part of its strategic growth, our firm is looking to recruit a highly skilled and business-oriented
Corporate/M&A Lawyer
to join our expanding Corporate/Mergers & Acquisitions department. The ideal candidate will provide high-quality legal services to a demanding client base, including national and multinational corporations, and will play an active role in managing complex corporate transactions and legal structuring projects. This is a career-development role with strong growth prospects for high performers.
Responsibilities
Client Advisory & Portfolio Management
Serve as the primary legal advisor for a portfolio of corporate clients
Provide strategic and operational legal support on day-to-day matters and long-term planning
Corporate Structuring & Entity Formation
Advise on company formation, legal structuring, and corporate governance frameworks
Assist in setting up legal entities and advising on local and cross-border structuring
Transaction Management
Support clients throughout all stages of M&A transactions and corporate projects:
Conduct legal due diligence
Draft and negotiate Letters of Intent (LoIs), MoUs, protocols, and term sheets
Structure partnership agreements, shareholders’ agreements, and investment contracts
Advise on fundraising rounds, exits, and corporate reorganizations
Contractual Work
Draft, review, and negotiate a wide range of commercial and corporate agreements
Ensure contracts are legally sound and aligned with business goals
Legal Research & Opinions
Conduct thorough legal research on corporate, financial, and tax law topics
Draft high-quality legal memoranda, regulatory analyses, and advisory opinions
Requirements
Required Experience:
Minimum 5 years of experience in Corporate/M&A law, preferably in a reputable law firm
Deep expertise in corporate law, with working knowledge of tax, financial, and banking law
Demonstrated experience handling M&A transactions from due diligence to post-closing
Excellent drafting skills in complex legal documents in both Arabic and French/English
Strong analytical skills, ability to summarize legal issues and offer actionable advice
Capacity to manage multiple projects and client demands simultaneously
Full proficiency in Arabic, French, and English – written and spoken
Law degree from a recognized institution; LLM or international training is an advantage
Key Competencies:
Corporate Legal Expertise: Mastery of company law, M&A structuring, and shareholder frameworks
Transactional Skills: Proven ability to manage legal aspects of deals, conduct due diligence, and negotiate critical clauses
Drafting and Negotiation: Advanced skills in drafting and negotiating contracts and corporate documents
Analytical Thinking: Strong legal reasoning, interpretation of laws, and application to practical situations
Client Management: Ability to build and maintain trust-based relationships with high-value clients
Multijurisdictional Awareness: Familiarity with cross-border structures and regulatory regimes
Time and Case Management: Ability to prioritize workload across multiple matters and tight deadlines
Collaboration: Comfortable working in multi-disciplinary teams with other lawyers, finance professionals, and operations
Personal Skills and Attributes:
Detail-oriented with strong organizational and project management capabilities
Proactive and solution-focused with a commercial mindset
High level of professionalism, discretion, and accountability
Culturally aware, with the ability to engage with diverse stakeholders
Resilient under pressure and adaptable to fast-paced environments
Committed to continuous professional development and legal innovation
Strong interpersonal skills – approachable, respectful, and client-focused
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Benefits
Remuneration and benefits package will reflect the successful candidates experience and competencies.
Location: Tunis, Tunisia
Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.
We are seeking a dynamic and results-oriented Bilingual
Business Developer
to strengthen our firm’s strategic market position and expand our client portfolio. Working under the supervision of the Director of Operations and External Relations and in close coordination with our lawyers, the Business Developer will design and implement business strategies that align with our legal service offerings and market needs. This role is ideal for a professional who thrives in a fast-paced, relationship-driven environment and is fluent in both French and English.
Responsibilities
Client Portfolio Development and Management
Identify new business prospects and convert leads into long-term clients
Build, manage, and retain strong relationships with existing clients
Conduct client follow-ups to ensure satisfaction and identify new needs
Create and manage a client relationship tracking system
Market Analysis and Commercial Strategy
Conduct local and international market research to identify new business opportunities
Analyze trends, competitor positioning, and sector developments
Develop and propose commercial action plans aligned with firm priorities
Work with lawyers to align business strategy with areas of legal expertise
Commercial Presentations and Proposals
Draft and present tailored proposals based on identified client needs
Prepare and deliver persuasive presentations in both French and English, for internal and external audiences
Coordinate input from legal and operations teams to prepare comprehensive client-facing materials
Support proposal development for tenders, RFPs, and panel submissions
Requirements
Required Experience:
Bachelor’s or master’s degree in business, Law, Management, or a related field
Fluent in French and English, with strong written and verbal communication in both languages
2 to 5 years of experience in business development, sales, or client relationship management, preferably in professional services or legal sector
Strong ability to craft compelling business proposals and presentations
Excellent interpersonal, persuasion, and negotiation skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems
Experience working in cross-functional or international teams
Key Competencies:
Business Acumen:
Understands the legal industry and can translate service offerings into client value
Client Centricity:
Focused on building and sustaining long-term relationships with clients
Market Intelligence:
Strong skills in research, trend analysis, and identifying strategic opportunities
Strategic Planning:
Ability to create actionable plans based on data and market knowledge
Communication & Presentation
: Clearly conveys messages, ideas, and proposals to a variety of audiences in both French and English
Sales & Negotiation:
Skilled in persuasive selling, objection handling, and closing deals
Collaboration:
Works effectively with lawyers, operational teams, and leadership to drive business goals
CRM & Data Management:
Ability to manage and leverage client data through CRM tools
Personal Skills and Attributes:
Confident, self-motivated, and autonomous with a proactive mindset
Organized and detail-oriented, with the ability to manage multiple priorities and deadlines
High level of professionalism, diplomacy, and cultural sensitivity
Resilient and adaptable in dynamic or ambiguous environments
Strong sense of initiative, curiosity, and continuous improvement
Able to build trust-based relationships with both internal teams and external stakeholders
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Benefits
Remuneration and benefits package will reflect the successful candidates experience and competencies.
Location: Dublin, Ireland
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across EMEA. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients.
In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record.
Your Impact:
Strategic Portfolio Ownership:
Proactively manage a highly diverse and complex book of EMEA (mainly UK) Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate.
Build Stakeholder Relationships:
Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite).
Co-Create Success Plans & Workflows:
Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out.
Play Offense:
Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales.
Commercial Growth & Retention:
Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early.
Operational Excellence:
You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization.
Your Qualifications:
Proven GTM Track Record:
5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $1M+ ARR accounts.
Change Management & COE Mastery:
Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs).
Executive Presence & Storytelling:
Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders.
Commercial Acumen & C-Suite Framing:
A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency.
Workflow Consulting Expertise:
Ability to run structured, outcome-led Workflow Discoveries and reverse demos to map customer business processes directly into Wrike and identify adjacent opportunities.
Technical & Integration Literacy:
Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams.
AI-Enabled Capability:
Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations.
Standout Qualities:
Vertical Specialization:
You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team.
Certified Change Management Coach:
You have experience guiding organizations through large-scale software rollouts and operational change management.
Certified Project Manager:
You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations.
Peer Mentor:
You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization.
Team Dynamics:
You will join a high-performing, collaborative EMEA Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices.
Our Work Style:
At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day.
Benefits & Perks:
25 calendar days of paid vacation
Parental Leave: 26 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Bike-to-Work Scheme
Health Insurance (Employees + Dependents)
Life Insurance
Income Protection
Pension Scheme
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Riyadh, Saudi Arabia
Müller's Solutions is on the lookout for an Oracle EBS Financial Consultant to join our team. In this role, you will be responsible for providing expert consultation and support for Oracle E-Business Suite (EBS) Financial Applications. Your expertise will help our clients leverage their EBS financial systems for better efficiency and enhanced decision-making capabilities.
Responsibilities:
Implement and configure Oracle EBS Financial modules including General Ledger, Accounts Receivable, Accounts Payable, and Fixed Assets.
Analyze client requirements and develop tailored financial solutions using Oracle EBS.
Conduct system configurations and customizations to optimize financial processes.
Provide guidance on best practices for financial reporting, compliance, and audit processes.
Offer training and support to clients to facilitate effective use of EBS financial applications.
Collaborate with cross-functional teams to ensure seamless integration of financial processes with other business functions.
Monitor and troubleshoot system performance, resolving any issues related to EBS financial applications.
Stay updated with the latest Oracle EBS financial trends and features to propose improvements.
Requirements
Requirements:
Bachelor's degree in Finance, Accounting, Information Technology, or a related field.
At least 5 years of experience as an Oracle EBS Financial Consultant or similar role.
In-depth knowledge of EBS Financial modules and functionalities.
Experience with financial business processes and best practices.
Familiarity with Oracle EBS implementation methodologies and project management.
Excellent analytical, troubleshooting, and problem-solving skills.
Strong communication and interpersonal skills to interact with clients and team members effectively.
Ability to manage multiple projects and deliver results under tight deadlines.
Oracle certifications in EBS Financials are a plus.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Bridgeport, CT
Workplace: hybrid
IDT’s Retail division is looking for Brand Ambassadors (“BA”). IDT is a leading communications and financial services company looking for enthusiastic and energetic Brand Ambassadors
Responsibilities:
In this role, you will be responsible for maintaining a close relationship with retailers that sell the company’s retail products.
Responsibilities include ensuring that each retailer/store has the most updated branding, promotions, and training materials.
The Brand Ambassador ensures that the retailer has all new products, assists with filling applications, and manages any type of claims or requests that might come from the retailer’s owners or staff.
Brand Ambassadors may open new direct IDT branded stores and sell to unattended retailers if requested by the Company.
More specifically, responsibilities include, but are not limited to:
Visiting retailers/stores on a daily basis
Maintain the POP material placement for all products and distribute new POP material
Collect key information by doing specific surveys for different products
IDT product sales (Hard Cards, Boss Revolution, POS, Merchant Services, Cash Advance, etc)
Completion of Financial Service Applications (Money Transfer, Bill Payment, etc).
Introduce new products to our retailers
Research information about competitor's offerings and new products
Create reports with the findings of each daily route and analyze data in order to offer recommendations
Educate retailers regarding procedures, selling techniques, and general information about the products or special promotions
Report stores that have low inventory or low balances.
Participate in events and in-store promotions.
Push and find leads for all our retail product lines.
Use our CRM to update and maintain the information and pictures of our retailers.
Requirements:
Proven work experience in a relevant role, including as an account manager
Bilingual professionals with fluency in both English and Spanish are preferred
Must be prepared to go door-to-door visiting customers.
Basic computer skills – comfortable using tablet and Bluetooth equipment
Ability to communicate, present and influence key stakeholders at all levels
Proven ability to multitask while maintaining sharp attention to detail.
Authorized to work for all US employers.
Must have a valid driver's license and a car (IDT offers a mileage and gas reimbursement program).
We offer you:
Hourly rate of $16.35/ hour + the ability to earn commissions.
Mileage and gas reimbursement program.
On-the-job training and a dynamic work environment.
Excellent and competitive benefits package, including medical, dental, and 401(k).
About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services, and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services, supporting IDT's mission to enable people to stay connected and share resources with family and friends worldwide. Join us!
Location: Boston, Ma 01801
Workplace: hybrid
IDT’s Retail division is looking for Brand Ambassadors (“BA”). IDT is a leading communications and financial services company looking for enthusiastic and energetic Brand Ambassadors
Responsibilities:
In this role, you will be responsible for maintaining a close relationship with retailers that sell the company’s retail products.
Responsibilities include ensuring that each retailer/store has the most updated branding, promotions, and training materials.
The Brand Ambassador ensures that the retailer has all new products, assists with filling applications, and manages any type of claims or requests that might come from the retailer’s owners or staff.
Brand Ambassadors may open new direct IDT branded stores and sell to unattended retailers if requested by the Company.
More specifically, responsibilities include, but are not limited to:
Visiting retailers/stores on a daily basis
Maintain the POP material placement for all products and distribute new POP material
Collect key information by doing specific surveys for different products
IDT product sales (Hard Cards, Boss Revolution, POS, Merchant Services, Cash Advance, etc)
Completion of Financial Service Applications (Money Transfer, Bill Payment, etc).
Introduce new products to our retailers
Research information about competitor's offerings and new products
Create reports with the findings of each daily route and analyze data in order to offer recommendations
Educate retailers regarding procedures, selling techniques, and general information about the products or special promotions
Report stores that have low inventory or low balances.
Participate in events and in-store promotions.
Push and find leads for all our retail product lines.
Use our CRM to update and maintain the information and pictures of our retailers.
Requirements:
Proven work experience in a relevant role, including as an account manager
Bilingual professionals with fluency in both English and Spanish are preferred
Must be prepared to go door-to-door visiting customers.
Basic computer skills – comfortable using tablet and Bluetooth equipment
Ability to communicate, present and influence key stakeholders at all levels
Proven ability to multitask while maintaining sharp attention to detail.
Authorized to work for all US employers.
Must have a valid driver's license and a car (IDT offers a mileage and gas reimbursement program).
We offer you:
Hourly rate of $15.00/ hour + the ability to earn commissions.
Mileage and gas reimbursement program.
On-the-job training and a dynamic work environment.
Excellent and competitive benefits package, including medical, dental, and 401(k).
About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services, and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services, supporting IDT's mission to enable people to stay connected and share resources with family and friends worldwide. Join us!
Location: Westchester County NY
Workplace: hybrid
IDT’s Retail division is looking for Brand Ambassadors (“BA”). IDT is a leading communications and financial services company looking for enthusiastic and energetic Brand Ambassadors
Responsibilities:
In this role, you will be responsible for maintaining a close relationship with retailers that sell the company’s retail products.
Responsibilities include ensuring that each retailer/store has the most updated branding, promotions, and training materials.
The Brand Ambassador ensures that the retailer has all new products, assists with filling applications, and manages any type of claims or requests that might come from the retailer’s owners or staff.
Brand Ambassadors may open new direct IDT branded stores and sell to unattended retailers if requested by the Company.
More specifically, responsibilities include, but are not limited to:
Visiting retailers/stores on a daily basis
Maintain the POP material placement for all products and distribute new POP material
Collect key information by doing specific surveys for different products
IDT product sales (Hard Cards, Boss Revolution, POS, Merchant Services, Cash Advance, etc)
Completion of Financial Service Applications (Money Transfer, Bill Payment, etc).
Introduce new products to our retailers
Research information about competitor's offerings and new products
Create reports with the findings of each daily route and analyze data in order to offer recommendations
Educate retailers regarding procedures, selling techniques, and general information about the products or special promotions
Report stores that have low inventory or low balances.
Participate in events and in-store promotions.
Push and find leads for all our retail product lines.
Use our CRM to update and maintain the information and pictures of our retailers.
Requirements:
Proven work experience in a relevant role, including as an account manager
Bilingual professionals with fluency in both English and Spanish are preferred
Must be prepared to go door-to-door visiting customers.
Basic computer skills – comfortable using tablet and Bluetooth equipment
Ability to communicate, present and influence key stakeholders at all levels
Proven ability to multitask while maintaining sharp attention to detail.
Authorized to work for all US employers.
Must have a valid driver's license and a car (IDT offers a mileage and gas reimbursement program).
We offer you:
Hourly rate of $16.50/ hour + the ability to earn commissions.
Mileage and gas reimbursement program.
On-the-job training and a dynamic work environment.
Excellent and competitive benefits package, including medical, dental, and 401(k).
About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services, supporting IDT's mission to enable people to stay connected and share resources with family and friends worldwide. Join us!
Location: Bronx, NY
Workplace: hybrid
IDT’s Retail division is looking for Brand Ambassadors (“BA”). IDT is a leading communications and financial services company looking for enthusiastic and energetic Brand Ambassadors
Responsibilities:
In this role, you will be responsible for maintaining a close relationship with retailers that sell the company’s retail products.
Responsibilities include ensuring that each retailer/store has the most updated branding, promotions, and training materials.
The Brand Ambassador ensures that the retailer has all new products, assists with filling applications, and manages any type of claims or requests that might come from the retailer’s owners or staff.
Brand Ambassadors may open new direct IDT branded stores and sell to unattended retailers if requested by the Company.
More specifically, responsibilities include, but are not limited to:
Visiting retailers/stores on a daily basis
Maintain the POP material placement for all products and distribute new POP material
Collect key information by doing specific surveys for different products
IDT product sales (Hard Cards, Boss Revolution, POS, Merchant Services, Cash Advance, etc)
Completion of Financial Service Applications (Money Transfer, Bill Payment, etc).
Introduce new products to our retailers
Research information about competitor's offerings and new products
Create reports with the findings of each daily route and analyze data in order to offer recommendations
Educate retailers regarding procedures, selling techniques, and general information about the products or special promotions
Report stores that have low inventory or low balances.
Participate in events and in-store promotions.
Push and find leads for all our retail product lines.
Use our CRM to update and maintain the information and pictures of our retailers.
Requirements:
Proven work experience in a relevant role, including as an account manager
Bilingual professionals with fluency in both English and Spanish are preferred
Must be prepared to go door-to-door visiting customers.
Basic computer skills – comfortable using tablet and Bluetooth equipment
Ability to communicate, present and influence key stakeholders at all levels
Proven ability to multitask while maintaining sharp attention to detail.
Authorized to work for all US employers.
Must have a valid driver's license and a car (IDT offers a mileage and gas reimbursement program).
We offer you:
Hourly rate of $16.50/ hour + the ability to earn commissions.
Mileage and gas reimbursement program.
On-the-job training and a dynamic work environment.
Excellent and competitive benefits package, including medical, dental, and 401(k).
About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services, and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services, supporting IDT's mission to enable people to stay connected and share resources with family and friends worldwide. Join us!
Location: Paris
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. We are seeking an accomplished and consultative Senior Account Manager to join Wrike’s high-performing Expand Sales team! In this elevated role, you’ll serve as a partner to a portfolio of our enterprise customers (10,000+ employees). You’ll leverage your expertise in complex account management, executive stakeholder alignment, and procurement to drive meaningful business impact, expand Wrike’s presence at scale, and help our clients achieve their most critical objectives.
If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!
Your Impact:
Developing and executing comprehensive, multi-year enterprise account plans that drive expansion across a portfolio of high-value enterprise customers (10k+ employees).
Managing complex sales cycles end to end; from proactive opportunity identification, executive-level discovery, and value-driven solution design, through negotiation, procurement processes, renewal, and close.
Proactively engaging and building relationships with senior stakeholders through targeted, data-informed outreach initiatives to uncover and influence new expansion opportunities within assigned accounts.
Facilitating deep consultative discovery sessions to understand evolving customer pain points, business imperatives, and organizational change drivers across multiple teams and regions.
Designing and implementing solutions-based, value-driven sales strategies that clearly articulate Wrike's ROI, align our platform to customers' business outcomes, and differentiate us from competitors.
Delivering impactful, tailored demonstrations and high-stakes presentations to executive and operational audiences, illustrating Wrike’s direct impact on their critical initiatives.
Creating sophisticated, data-driven strategies for identifying, prioritizing, and capturing expansion opportunities within each account by analyzing usage trends, adoption metrics, business goals, and industry developments.
Navigating complex enterprise procurement cycles; including RFPs, contract negotiation, and legal review to ensure successful account expansion, mitigating risk and accelerating time to close.
Continuously monitoring and analyzing competitor offerings, market trends, and customer feedback to position Wrike advantageously and guide account strategy.
Leveraging sales tools (Salesforce, SalesNavigator, ZoomInfo) and CRM best practices to rigorously map stakeholder landscapes, track pipeline health, and enable accurate forecasting.
Collaborating cross-functionally with Customer Success, Solutions, Marketing, and Product teams to ensure seamless post-sale transitions, maximize satisfaction, and deliver sustained value for clients.
Consistently exceeding quarterly and annual revenue targets through disciplined account management, strategic expansion, and superior customer partnerships.
Your Qualifications:
Fluent in English and French (verbally & written)
7+ years of successful B2B SaaS sales/account management experience, managing enterprise accounts and consistently meeting quota
Minimum 4 years experience as an Account Manager responsible for an install account base
Demonstrated hunter mentality with a proven track record of proactive pipeline generation, cross-sell, upsell, and driving account expansion initiatives
Demonstrated ability to manage the full sales cycle from discovery to close
Experience growing accounts through consultative, solution-based selling and outbound prospecting
Advanced discovery, customer engagement, and virtual presentation skills
Proficiency navigating enterprise procurement processes, contract negotiation
Proficiency managing a book of business with Salesforce or a similar CRM
Experience conducting engaging remote product demonstrations via video conferencing
Track record of success in high-growth, metrics-driven sales environments
Strong communication and influencing skills with executive stakeholders
Familiarity with sales methodologies such as Challenger, MEDDIC, and/or Solution Selling
Bachelor's degree or equivalent practical experience
Standout Qualities:
Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering
Team Dynamics:
As a Senior Account Manager , you'll join a high-performing team focused on driving double-digit growth within our existing customer base. You'll manage a portfolio of enterprise accounts (10,000+ employees) with active Wrike subscriptions. Working collaboratively with cross-functional partners, you'll identify expansion opportunities that solve customer challenges while helping you achieve your booking and pipeline targets
Our Work Style:
Collaborative Culture: Work alongside ambitious, supportive colleagues who celebrate wins together
Comprehensive Training: Structured onboarding and ongoing sales enablement to help you master our product and refine your skills
Work Flexibility: Options for remote work with the support you need to succeed from your home or the office
Competitive Compensation: Base salary plus uncapped commission structure that rewards performance
Benefits & Perks:
6 weeks of paid vacation + 5 RTT Recovery Days + Seniority Leave
Parental Leave: 16 Weeks Maternity / 4 Weeks Paternity + Reserved Daycare Spot
Health Insurance - Competitive Coverage - for employees + dependents
Hybrid Work – Flexible hybrid working model with a monthly home office allowance of €20 (hybrid) or €50 (fully remote).
Public transportation: Coverage of 75% of subscription fee / Sustainable mobility package 200€/year
CSE Specific Benefits i.e. vacation vouchers, negotiated fees etc.
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Leipzig, Germany
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Hanoi, Vietnam
Company Overview
CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.
Reporting Line: Reports directly to the Head of Customer Support
Location: Onsite-Hanoi, Vietnam
General Purpose: The General purpose of the position is to ensure a smooth, reliable, and positive experience for clients who trade using our platforms.This involves assisting clients with their trading accounts, resolving technical or transactional issues, and providing clear information about the company's products, services, and trading platforms.
Job Role:
Effectively manage company communication channels, including live chat, emails, and phone calls.
Identify and assess customers’ needs to ensure a high level of satisfaction.
Receive and handle inquiries from new leads and existing clients via phone, chat, email, and client portal.
Provide timely and accurate support to clients within the specified time frame.
Maintain and update CRM records with all customer interactions and actions taken.
Coordinate with internal departments by creating and assigning tasks for inquiries that require further investigation.
Follow up with clients and schedule callbacks to ensure resolution and customer satisfaction.
Work independently as well as collaboratively in a team environment.
Adhere to standard operating procedures and company policies at all times.
Requirements
Requirements:
Proven experience in a customer support or client service role.
Previous experience or background in Forex trading or the financial markets is a strong advantage.
Excellent command of English and Vietnamese, both spoken and written.
Proficient in Microsoft Office applications (Word, Excel, Outlook).
Strong phone communication skills with active listening abilities.
Ability to work under pressure and meet tight deadlines.
Excellent communication, problem-solving, and presentation skills.
Flexible to work on a weekly rotating shift schedule (morning, afternoon, and night shifts in the near future).
Employer Value Proposition:Join a collaborative team where your expertise is valued, and individual contributions extend beyond daily support tasks. You'll work with a modern tech stack, enjoy meaningful autonomy in how you approach challenges, and have clear opportunities for personal and professional growth.
Benefits
Benefit of working at CXM:
Competitive Salary along with KPI Bonus
Night Shift Allowance
Growth Opportunities
Collaborative Team
Location: Sydney, Australia
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Must Haves
1. Coaches
Bachelor’s/Master’s in Psychology, Coaching, Counselling, HR or related field
Certification with a recognised coaching body (e.g., ICF, ACA, PACFA coaching track)
1–3 years of coaching experience in wellbeing, workplace performance, or leadership coaching
2. Counsellors & Clinical Psychologists
Counsellors:
Master’s in Counselling, Counselling Psychology, or Social Work
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
AASW (Australian Association of Social Workers)
1–3 years of supervised counselling experience (internship counts if part of licensure pathway)
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice (internship counts if accredited/licensure pathway)
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Benefits
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Lagos, Nigeria
ОфисseniorBaku; Serbia; Canada
Tunis, Tunisia
Tunis, Tunisia
Tunis, Tunisia
Dublin, Ireland; We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
ГибридBridgeport, CT
ГибридГеография найма не уточнена
ГибридГеография найма не уточнена
ГибридBronx, NY
seniorParis; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations