Location: Dublin, Ireland; London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
The Research, Analytics & Data Science (RAD) team at Intercom uses data and insights to drive evidence-based decision-making. We're a team of data scientists and product researchers who use data - both big and small - to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers.
We’re now seeing strong demand for data scientists who can apply their expertise directly with our most strategic customers. As a Forward Deployed Data Scientist, you’ll embed with customers to build Enterprise-grade Fin deployments. You’ll play a pivotal role in transforming how our most strategic customers scale customer support — working closely with them and our go-to-market teams to design, build, and implement data-driven solutions that unlock measurable impact. You’ll also feed insights from these frontline deployments back into Intercom’s product and strategy — helping shape the future of AI customer service.
This is a high-ownership role for someone who thrives in ambiguous environments, is energized by solving complex, real-world problems with data, and is motivated by seeing their work translate into both customer impact and product evolution.
What will I be doing?
Drive the adoption of Fin by helping customers automate and scale their support operations.
Embed with strategic customers to understand their support workflows, data, and business challenges — to identify and implement opportunities where AI can deliver measurable impact.
Steer customers toward best practices in measurement and AI adoption to realize the full value of Fin.
Partner closely with Sales, Success, and Product to deliver seamless customer experiences and successful deployments, and to create feedback loops that shape product development.
Use AI to prototype, test, and scale data-driven solutions, building tools that make us faster and more effective in driving Fin adoption and customer impact.
What skills do I need?
Proven ability to apply data science in real-world business contexts to drive measurable outcomes.
Strong collaboration mindset; skilled at working across Sales, Success, Product, and Engineering.
High adaptability and ownership: able to shift between deep technical analysis and high-level strategic framing.
Excellent communication skills, both technical and non-technical.
Rapid prototyping with systems thinking: you know when a customer needs a fast, bespoke answer, and when to build something others will keep using.
Excellent SQL and production-aware Python, you write code other people can run, not just code that runs once and are experienced applying analytical and statistical methods to real business problems.
Experience with AI/ML evaluation, LLM-driven applications, or conversational AI.
Willing to travel and work on-site with customers to build deep relationships and uncover insights firsthand.
Bonus skills and attributes
Experience in technical consulting, customer-facing analytics, or SaaS product data science.
Experience reframing the problem, not just solving it, you've spotted when the question you were handed wasn't the right one, and changed what got worked on.
Experience applying AI to scale the data science workflow.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
About the Project
The platform supports medical voice services and workflow automation for healthcare systems in the US. The role focuses on production reliability: monitoring, incident response, SLOs, deployment safety, recovery, and uptime evidence.
MUST HAVE
— Strong production experience in SRE / DevOps / Backend Operations
— Hands-on experience with monitoring, logging, alerting, and tracing
— Real experience with Incident Response / Incident Management
— Clear responsibility for uptime, SLA / SLO / service reliability
— Experience defining or working with SLOs and production dashboards
— Strong cloud infrastructure background
— Experience with containers and deployment automation
— Experience with Infrastructure as Code (IaC)
— Strong CI/CD knowledge
— Python or comparable scripting skills for operational troubleshooting and automation
— Experience diagnosing and resolving production failures
— Understanding of backup, recovery, and capacity testing
— Ability to communicate clearly during incidents and provide concise written updates
Responsibilities
— Define service-level objectives for production services
— Build and maintain useful reliability dashboards
— Instrument metrics, logs, and traces
— Monitor workflow, voice, and third-party service dependencies
— Lead incident response during agreed coverage hours
— Write clear post-incident reviews
— Improve deployment safety with rollback and staged releases
— Maintain change records and release processes
— Test capacity, backups, and disaster recovery
— Coordinate handover and escalation with engineering teams
— Provide accurate uptime and reliability evidence
— Support continuous improvement of platform resilience
Strong Advantage
— Healthcare or another regulated production environment
— WebRTC / real-time media / voice infrastructure
— LLM-backed services
— Experience handling third-party provider outages
— Grafana / Prometheus / Datadog or similar observability tools
— Experience with customer-facing incident communication
Working Hours - Important
The team works with US-based stakeholders, and calls are expected during Arizona time (MST, UTC-7). Candidates should be comfortable with the possibility of regular communication and incident-related coverage during US / Arizona business hours.
What We Offer
— Small-company feel within a fast-growing international environment
— Friendly, collaborative, and mission-driven team
— 25 calendar days of vacation + 5 additional paid sick days
— Medical insurance
— Corporate English courses
— Corporate events and team-building activities
— Support with professional certifications
— Reimbursement for professional courses and training
— Long-term international projects
— Opportunities for professional and technical growth
Location: New York, New York, United States
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About The Role
Wheely for Business (W4B) serves companies and partners whose executives and guests expect discretion, reliability and quality: financial institutions and law firms, private aviation operators, five-star hotels and more. Each of these segments buys and uses Wheely differently. Built mostly in London, Wheely for Business has an established and growing client base. Our ambition for W4B is to reach $100M GMV in the next four years.
We're looking for a General Manager to make that happen. Reporting to the CEO, you'll own the commercial performance of Wheely for Business globally. This is not only a sales role. You'll need to work out which segments and markets to prioritise, what each needs from our product and service, and how to win them, then build the team and engine to deliver it. That includes leading the expansion into enterprise clients and building our B2B business in the US as Wheely launches expands beyond New York to Los Angeles, Miami and DC.
This is a builder's role. You'll inherit a small, capable team: a sales across London/Paris and a dedicated W4B product squad. The product manager reports directly to you, and the squad works full-time on Wheely for Business. There is no marketing or customer success function yet; you'll build them. You'll have the autonomy, budget and CEO backing to shape the business as you see fit.
The role can be based in London or New York, with regular travel between the two.
Responsibilities
Set the strategy.
Decide which segments, markets and channels to prioritise, how to position and price for each, and where to invest. Corporate clients, hotels and private aviation partners have different needs and buying processes.
Build the US commercial team.
Hire and lead sales and account management in the US as we scale city by city.
Grow existing clients.
Expand within our current accounts. Many of our London clients have major US operations, and winning those offices is a core early priority.
Win the enterprise market.
Our product is better than what most large companies use today, but enterprises buy through procurement and RFPs. You'll build the motion, team and partnerships to win those deals.
Build marketing and customer success from scratch.
Including account-based marketing, events, and our relationships with executive assistants, who are often our most important users.
Own the W4B product roadmap.
Lead our dedicated product squad to deliver what clients and partners need: integrations with booking and expense tools, approval flows, reporting, and security certifications.
Requirements
We're open to two kinds of background:
Exceptional generalists:
a strong academic record and an early career in investment banking, strategy consulting, private equity or venture capital, followed by operating experience where you owned commercial results.
Commercial leaders:
a track record of scaling a B2B commercial organisation fast, including selling to large companies through procurement, long sales cycles and senior stakeholders.
Either way, you'll bring:
Strong analytical and problem-solving skills.
Leadership people want to follow, with the ability to develop the existing team while hiring new talent.
Meaningful experience in the US market: building a team, selling to US clients, or leading a business there.
Willingness to travel regularly between London and the US.
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Singapore
What you will do
The Strategic Pursuits Customer Engineer (CE) is a trusted technical advisor and strategic partner to Cloudflare’s most important and complex sales pursuits. You will work alongside account teams and senior customer stakeholders to understand each organization’s business priorities, technology landscape, and long-term transformation agenda—and translate them into measurable outcomes with Cloudflare.
This role combines deep application modernisation and network security expertise with strong sales pursuit leadership. You will proactively shape large, complex deals, build strategic engagement plans, and connect Cloudflare’s platform capabilities to enterprise-wide initiatives. You will orchestrate the right Cloudflare resources across sales, product, support, services, and leadership, and guide customers from executive discovery and technical validation through decision, architectural handover, value realization, and platform expansion.
Responsibilities
Strategic pursuit leadership:
Lead technical strategy for large, complex sales pursuits; align pursuit plans to customer priorities, deal strategy, and Cloudflare opportunities.
Network security and cloud expertise:
Apply strong knowledge of network security, application security, edge compute and the wider networking and cloud landscape to understand customer challenges, shape solutions, and clearly articulate technical and business value.
Complex deal navigation:
Proactively identify decision points, technical and political risks, key stakeholders, dependencies, and potential blockers; challenge legacy assumptions where appropriate to help account teams navigate complex sales cycles and move strategic deals forward.
Executive and stakeholder engagement:
Build trusted relationships with technical and executive leaders; lead strategic discussions, executive briefings, architecture workshops, and reviews that connect technology decisions to business outcomes.
Enterprise architecture and transformation:
Design Cloudflare architectures and phased roadmaps for complex environments, identifying cross-platform opportunities, trade-offs, and dependencies.
Opportunity shaping and technical validation:
Lead discovery and govern technical validation with account teams, including solution narratives, outcome-driven demonstrations, mutually agreed proof-of-concept success criteria, business value assessments and resolution of complex objections or tender requirements.
Cross-functional orchestration:
Mobilize Cloudflare experts across sales, product, support, services, and leadership around customer and pursuit priorities.
Adoption, value realization, and risk:
Coordinate seamless handovers to internal teams and partners to support deployment, track customer outcomes, and address adoption risks—without replacing implementation owners.
Commercial outcomes and expansion:
Connect technical strategy and adoption to retention, renewal, and multi-pillar expansion; identify cross-sell opportunities and contribute technical insight to account and commercial planning.
Customer advocacy:
Represent customer needs internally and share structured product feedback to inform Cloudflare’s engineering roadmap.
AI and workflow improvement:
Use AI and internal tools responsibly to improve account research, architectural analysis, documentation, and routine work.
Enablement and reusable knowledge:
Develop and share technical resources, architecture patterns, pursuit strategies, workshops, and lessons learned across strategic deals.
Requirements
Significant customer-facing technical experience supporting large, complex enterprise or strategic sales pursuits.
Strong experience in application and network security, with the ability to design and explain enterprise network and security architectures, trade-offs, and migration considerations.
Demonstrated success navigating complex, multi-stakeholder deals and sales cycles, and engaging strategically on large opportunities including RFPs and proactive transformation proposals.
Ability to proactively shape pursuit strategy, identify risks and stakeholders, and coordinate cross-functional teams to advance deals.
Ability to build lasting technical and executive relationships, earn trust through technical candour, and influence decisions across customer organizations.
Deep architectural knowledge of the wider security, networking, and cloud landscape (such as SASE/Zero Trust, WAAP, DDoS mitigation, L3/L4 networking, and edge compute); prior hands-on experience with Cloudflare’s platform is a strong advantage.
Strong executive discovery, active listening, whiteboard facilitation, and presentation skills; able to communicate effectively with both principal engineers and C-suite leaders.
Understanding of enterprise sales cycles, strategic account planning, business case development, SaaS value realization, renewals, and expansion.
Bachelor’s degree or equivalent practical industry experience required; advanced technical degree or industry architecture certifications (e.g., CISSP, or Cloud Architect) preferred
Willingness and ability to travel for strategic customer engagements and industry events.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Bangalore / Mumbai
What you will do
The Strategic Pursuits Customer Engineer (CE) is a trusted technical advisor and strategic partner to a focused portfolio of Cloudflare’s most important accounts. You will work alongside account teams and senior customer stakeholders to understand each organization’s business priorities, technology landscape, and long-term transformation agenda—and translate them into measurable outcomes with Cloudflare.
This role combines deep technical credibility with strategic account leadership. You will shape multi-year technical strategy, connect Cloudflare’s platform capabilities to enterprise-wide initiatives, and orchestrate the right Cloudflare resources across sales, product, support, services, and leadership. You will guide customers from discovery and technical validation through adoption, value realization, renewal, and expansion, while building durable relationships across engineering, security, infrastructure, product, and executive teams.
Responsibilities
Strategic account technical leadership:
Own technical relationships and account strategy for a focused portfolio of strategic customers; align architecture and engagement plans to customer priorities and Cloudflare opportunities.
Executive and stakeholder partnership:
Build trusted relationships with technical and executive leaders; lead strategic discussions, briefings, workshops, and reviews that connect technology decisions to business outcomes.
Enterprise architecture and transformation:
Design Cloudflare architectures and phased roadmaps for complex environments, identifying cross-platform opportunities and dependencies.
Opportunity shaping and technical validation:
Lead discovery and technical validation with account teams, including solution narratives, demonstrations, proof-of-concept plans, and resolution of complex objections.
Adoption, value realization, and risk:
Coordinate internal teams and partners to support deployment, track customer outcomes, and address adoption risks—without replacing implementation owners.
Commercial outcomes and expansion:
Connect adoption to retention, renewal, and expansion; identify cross-sell opportunities and contribute technical insight to account and commercial planning.
Cross-functional orchestration and customer advocacy:
Mobilize Cloudflare experts around customer priorities, represent customer needs internally, and share product feedback.
AI and workflow improvement:
Use AI and internal tools responsibly to improve research, analysis, documentation, and routine work.
Enablement and reusable knowledge:
Develop and share technical resources, architecture patterns, workshops, and lessons learned for use across strategic accounts.
Requirements
Significant customer-facing technical experience supporting large, complex enterprise or strategic accounts.
Ability to build lasting technical and executive relationships, influence decisions, and coordinate cross-functional teams.
Skill in designing and explaining enterprise network, application, and security architectures, including trade-offs and migration considerations.
Deep knowledge of Cloudflare’s product suite and the wider security, networking, and cloud landscape.
Strong discovery, listening, facilitation, and presentation skills; able to communicate with engineers and C-suite leaders.
Understanding of enterprise sales cycles, account planning, SaaS value realization, renewals, and expansion.
Bachelor’s degree required; MBA or advanced technical degree preferred.
Willingness and ability to travel extensively for strategic engagements and industry events.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: NY; SF; LA
Workplace: Remote
TL;DR: We’re looking for a Communications Designer to shape how White Circle looks and feels across our website, product, and brand. You’ll design landing pages, build visual systems, create graphics and illustrations, and explore motion, 3D, and other ways to make the brand feel alive.
ABOUT US
White Circle http://whitecircle.com is an AI Safety company building the safety, reliability, and optimization layer for AI systems. At the core of our platform are policies – simple natural-language rules that define what an AI model should and shouldn’t do. We automatically test, enforce, and continuously improve these policies at scale.
- We’ve recently raised our Series A funding round, taking our total funding to $70M. Our investors include top funds, founders, and senior leaders at OpenAI, Anthropic, HuggingFace, Mistral, DeepMind, Datadog, Sentry, and others
- We process over one hundred million API calls every month
- We fine-tune and train our own LLMs so they run faster and cheaper than any open or proprietary model
We’re a small, highly focused team. If you want to work deeply on hard problems, see your work ship to production quickly, and influence how AI safety is actually built – you’re the one we need.
WHAT YOU’LL DO
- Design landing pages from the first idea to polished, responsive final designs
- Develop visual languages, patterns, graphic systems, and illustrations that can be used across the website and product
- Help evolve the White Circle brand and turn it into something people recognise across different surfaces
- Bring brand ideas into the product, and find ways for the product itself to express the brand
- Create concepts for motion, interactions, animations, and other dynamic experiences
- Design visuals for launches, campaigns, social, events, and other brand moments
- Explore new visual directions and turn rough ideas into strong creative concepts
- Work closely with product, engineering, and research teams to make sure ideas actually make it into the product
- Move comfortably between concept, art direction, and pixel-level execution
YOU'LL FIT IN IF
- You have 5+ years of experience in a similar role
- You have a strong portfolio across brand and digital design, especially web
- You have excellent visual taste and care deeply about typography, composition, layout, and details
- You know how to design for the web and understand responsive layouts beyond just designing desktop screens
- You’re comfortable creating graphics and illustrations and experimenting with different visual styles
- You understand motion and can think about how a static visual idea could move and behave
- You can take a project from a rough concept to a polished final result without needing every step defined for you
- You’re curious about technology, AI, and what’s happening at the intersection of design and software
- You communicate clearly, work independently, and move quickly
A big plus
- Motion design skills
- Experience with 3D
- Creative coding or generative design
- Ability to prototype ideas in code
WHY WHITE CIRCLE
- Small team that moves fast
- No corporate, no politics
- Meaningful equity package
- Paid time off in line with your local regulations, no matter where you work from
- All the hardware, subscriptions, tools, and services you need
- Team off-sites twice a year: we’ve recently been to the Alps and to Saint-Tropez
PROCESS
1. Intro call with Talent (25 mins)
2. Design take-home task
3. Interview with Head of Design & Creative, Elena (45 mins)
4. Additional interview (depending on the interview process)
Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
The role
Corporate development is a central part of the Financial Times Group’s growth strategy. Corporate Development & Investments (“CD&I”) is a small but high profile function reporting jointly to the FT CFO and the Honorary Chairman of the FT and Special Executive Adviser to Nikkei.
The team is responsible for M&A (FT Group and Nikkei outside of Japan), FT Ventures (FT's Corporate Venture arm) and associated Strategic Partnerships, FT Portfolio Management, and internal investments assessments.
We are looking for a Corporate Development & Investments Manager who is an innovative, creative, analytical and strategic thinker who can demonstrate passion about the future of our businesses. The ideal candidate enjoys solving problems and working alongside others, can take direction but is also proactive and is willing and able to work under their own initiative. It is essential that the candidate is a team player, is able to build strong professional relationships and has excellent communication skills. The role will involve significant exposure to the FT’s and Nikkei’s leadership team and various functions throughout the FT and Nikkei Group, and so an ability to establish credibility in working with senior management is essential.
Key responsibilities
The Manager will be supporting the Corporate Development & Investments team with:
Sourcing corporate development opportunities - including acquisition and investment target sourcing;
End-to-end contribution to M&A, FT Ventures investments and disposals - including business valuation modelling, business plan analysis and pricing, due diligence and transaction coordination, and contract negotiation;
Leading the financial and valuation analysis of business opportunities and, applying critical thinking to the business case and how it progresses the FT and Nikkei’s strategies;
Leading portfolio review projects and reviewing investment proposals;
Leading thematic research projects and portfolio management;
Mentoring more junior team members; and
Preparation of board papers and any documentation required for CFO, CEO, FT Board and Nikkei approval processes.
Required skills and experience
The ideal candidate will have strong core technical skills acquired during active participation in M&A transactions, particularly with respect to financial modelling;
Candidates will have at least 8 years relevant experience gained working in an investment bank or M&A advisory firm, the corporate finance division of a large accounting firm, a private equity or venture capital investor or within the M&A/ Corporate Finance/ Corporate Development function of a corporate organisation;
Buy-side experience is essential;
Strong undergraduate degree, ideally in economics, business, finance, law or accounting;
Highly numerate and confident and experienced in financial modelling, valuation analysis and business plan and commercial analysis;
Proven analytical and business and problem solving skills, with the ability to apply financial analysis to commercial issues;
Excellent attention to detail, commitment to the job and a strong results-driven work ethic;
Strong strategic acumen, and understanding of FT and Nikkei and the industries within which they operate;
Demonstrable end to end transaction experience;
Excellent English oral and written communication skills;
Confident working under own initiative as well as ability to collaborate well and work with others;
Ability to balance taking initiative with strong communication and collaboration across the team;
Proficient in Microsoft Word, Excel and PowerPoint and Google Suite; as well as use of AI tools.
Desirable
Venture investing experience
Strategy experience
APAC M&A experience and network
What's in it for You?
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Please answer the application questions below.
Job Summary
We are seeking a dynamic and results-driven Field Marketing Manager to join our marketing team. This role will play a pivotal role in orchestrating our event marketing efforts as well as some account based marketing across the West regions which includes curating branded experiences, partner events, and regional industry events. This role requires a creative thinker with excellent interpersonal skills and the ability to manage multiple projects simultaneously.
What you will be doing:
Event Program Management:
— Plan, execute, and manage a portfolio of regional events, including hospitality experiences, partner events, and industry-specific gatherings.
— Ensure each event aligns with Tines' brand values and marketing objectives.
Event Coordination and Execution:
— Oversee all aspects of event planning and execution, including registration, shipping, setup, day-of event support and post-event wrap-up.
Tradeshow and Tentpole Support:
— Provide support for larger-scale tradeshows and tentpole events.
— This includes coordination with vendors, managing logistics, and ensuring brand consistency.
Cross-Functional Collaboration:
— Work closely with GTM and marketing teams to ensure event messaging and goals are aligned with broader company objectives.
Vendor and Partner Liaison:
— Manage relationships with event vendors and partners, ensuring timely execution and high-quality outcomes.
— Implement programs specific to channel reseller partners that increase metrics from events.
Budget Management:
— Oversee and manage the budget for regional events, ensuring cost-effective strategies without compromising event quality.
Reporting and Analysis:
— Work with Marketing Ops to track event attendance, manage list uploads and evaluate the success of each event based on predetermined KPIs and metrics.
— Provide post-event reports and insights.
SWAG Management:
— Oversee inventory, coordinate distribution at events, and ensure the quality and relevance of SWAG to enhance brand recognition and customer engagement.
What you bring with you:
— Bachelor’s degree in Marketing, Business, or a related field
— Minimum 3 years of experience in B2B SaaS marketing, with a specific focus on field marketing and events.
— Prior experience managing both small-scale and large-scale events is required.
— Excellent organizational and project management skills, with the ability to manage multiple projects simultaneously.
— Strong communication and negotiation skills.
— Creative thinker with strong problem-solving skills and attention to detail.
— Ability to work effectively in a team-oriented environment.
— Flexibility to adapt to changing priorities and manage high-pressure situations.
— Passion for Event Marketing with a keen eye for detail and a creative mindset.
— Ability to travel up to 25% of the time.
Additional Information:
— This is a remote position based in PST in the U.S., with a strong preference for a CA metro area.
— Target Annual Compensation: $135,000 - $150,000 salary + equity.
— Applicants must be authorized to work for any employer in the U.S.; no visa sponsorship available.
Location: Valencia
Workplace: OnSite
Role highlights:
- Title: Satellite Production Senior Technician, Electronics
- Department: Global Manufacturing Organisation
- Reports to: Head of MAITE Spain
- Location: Valencia, Spain
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Senior Production Technician, Electronics, you serve as a technical anchor within ICEYE's Satellite Production Team in Valencia. You will independently execute complex electronic assembly, integration, and testing activities for power, command, and data handling subsystems, leading frontline troubleshooting, ensuring process stability, and elevating team capability by coaching junior technicians. You are responsible for the technical quality of every electronic assembly you touch, ensuring it meets ICEYE's stringent standards for flight readiness.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Perform advanced electronic assembly and integration activities including subsystem integration (power, command, data handling), critical soldering and bonding operations, and complex test setups
- Lead troubleshooting of build and process issues, collaborating with Specialists, AIT Engineering, and Quality to identify root causes and implement corrective actions for electronic subsystems
- Operate mechanical and electrical ground support equipment (power supplies, multimeters, oscilloscopes) to support smooth test operations
- Maintain precise, real-time documentation of all work performed, recording results in Jira or MES and raising NCRs or redlines where required
- Review work instructions, travelers, and checklists for accuracy, providing actionable feedback for revision and initiating improvement projects in safety, reliability, and tooling
- Act as a coach and role model for junior and standard technicians, providing on-the-job training and transferring best practices across the team
- Maintain a clean, organised, and audit-ready work environment compliant with ESD, safety, and cleanliness standards
What we’re looking for
Must haves:
- Degree in Electronics Engineering, Aerospace Engineering, or a related technical discipline, or equivalent hands-on experience in a high-reliability environment
- 3+ years of practical experience in electronic assembly and test including soldering, harness routing, and PCB handling, preferably in aerospace or a similar high-reliability sector
- Experience using lab equipment including power supplies, multimeters, and oscilloscopes
- Ability to read and interpret technical drawings, schematics, and wiring diagrams
- Proven ability to lead troubleshooting efforts and mentor junior staff effectively
- Proficient English (written and spoken) for cross-functional collaboration
Nice to haves:
- User-level Python and Linux: able to run test scripts, interpret error output and make small adjustments safely
- Experience with satellite avionics, power subsystems, and flight-critical command handling
- Advanced IPC certifications (IPC-A-610, IPC J-STD-001 Space Addendum)
- Experience with Atlassian Cloud tools (Jira, Confluence)
- Aerospace or space industry background
- Lean and Six Sigma experience
Application Process
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview, including a Technical Challenge
- Final Interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Barcelona; Warsaw; Tallinn; Istanbul; Lisboa; Berlin; Tbilisi; Amsterdam; Krakow; London
Workplace: Remote
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
Our Gaming team is made up of hybrid-casual, casual, and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing, and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.
Joining our Live games team means collaborating with gaming industry experts on globally renowned, enduring games while embracing exciting new entrepreneurial ventures. With over seven billion downloads worldwide and a portfolio of more than 10 resilient hybrid games generating more than $20m per year, we are the world's largest and most successful hybrid publisher.
You will be joining one of our Live Studios, working on Paper.io 2. https://play.google.com/store/apps/details?id=io.voodoo.paper2&hl=en
With Paper.io2, we’re building an iconic game that players will never forget!
We're a small team of excellent people who take care of everything from ideas to testing, and we intend to grow while maintaining our high standards.
ROLE
- Conduct comprehensive manual testing of our mobile games to identify and document crucial defects, taking ownership of the entire QA process to assure quality and user experience.
- Creating processes and tools to improve the overall quality of the game.
- Follow the technical KPIs of our live games and propose strategies to continuously improve them.
- Coordinate closely with design and development teams, understanding game mechanics and providing essential feedback to improve and refine the product.
- Design test plans for new features and releases.
- Prioritize and execute testing tasks efficiently at different development stages, aligning with project timelines and objectives while independently addressing and resolving issues found.
- Foster an open feedback culture, actively participating in constructive dialogue with team members to facilitate collaboration and innovation.
- Work with our central tech teams in quality-related initiatives.
PROFILE
- 3+ years as a QA Engineer in Mobile Games, demonstrating ownership and successful project completion.
- Strong problem-solving skills with the ability to take up tasks from start to finish with little assistance and identify and address issues independently and effectively.
- Reliable self-starter and team player, capable of taking responsibility and contributing positively to team dynamics.
- Passion for mobile games with insight into the player's perspective and expectations.
- Proven experience using various testing tools and methodologies for mobile games.
- Clear communication skills with the ability to articulate complex ideas to various stakeholders effectively.
- Good understanding of Free-to-Play (F2P) games and game design principles and release management experience are a plus
- Fluent English (speaking and writing)
- AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work
BENEFITS
- Best-in-class compensation
- Other benefits according to the country you reside
Location: SF Bay Area; US Remote
Workplace: Remote
ABOUT THE ROLE
Cyberhaven is building Flow, a unified data security platform spanning Human Data Security, Agentic Data Security, and Data Security Posture Management. The people who use it are security analysts, insider-risk investigators, and data protection leaders — experts doing demanding work under time pressure, who live in our product all day. And increasingly they are not working alone: AI agents are becoming actors inside the enterprise and inside our product, which means the experience we design now has to serve both the human doing the judging and the agent doing the work.
We are looking for a Director of Product Design to lead our design team and own what Flow feels like to use. You will set the experience vision for the platform, define the interaction patterns for a generation of security work that is part human and part agentic, and lead the designers and researchers who make it real.
You will lead a small, talented team of designers and will partner directly with the CPO, product management, engineering, and customer experience, and you will operate as the design voice in the rooms where the roadmap and scope get decided. This is a hands-on leadership role: you will raise the craft bar and grow your team, and still be close enough to the work to have an independent point of view about what we should build.
WHAT YOU'LL DO
- Own the end-to-end product design experience across Flow, HDS, ADS, and DSPM from the analyst’s daily workflow to how the platform holds together as one product rather than three.
- Define the next-generation experience vision for the platform, including how humans and AI agents work together inside it: agent-assisted investigation, human-in-the-loop decisions, explainability, and the interaction patterns that let a security professional trust and override automated work.
- Lead, coach, and grow a team of product designers, and raise the standard for craft, critique, and how design decisions are argued and defended.
- Own the UX research function and make sure the team’s work is grounded in evidence customer interviews, usability testing, support and RFE signal, and product instrumentation rather than internal opinion.
- Partner with product management and engineering from the earliest stage of every major initiative, shaping the problem definition and scope rather than styling decisions that have already been made.
- Build and evolve the design system and the patterns that let a growing engineering organization ship a consistent experience at speed.
- Establish how design measures itself usability benchmarks, task success, time to resolution for core analyst workflows, adoption of new surfaces, support deflection and report against it.
- Drive the experience work behind platform migration, making sure the move to Flow is something customers want rather than something they endure.
- Represent the customer’s experience in executive forums roadmap reviews, business reviews, and planning with a clear and honest read on where the product stands.
WHO YOU ARE
- 10+ years in product design, including 4+ years leading and developing designers, with a portfolio of shipped work you can walk through end to end.
- Worked in cybersecurity, or designed for security operations, insider risk, or data protection teams.
- You have set an experience vision for a complex product and then delivered against it not just a concept deck, but patterns and surfaces that shipped and held up.
- Experienced with complex, expert-user enterprise software tools where the user is a professional doing demanding work, not a consumer. Security, IT operations, observability, data infrastructure, or similar domains.
- You have designed AI-powered or agentic product experiences and have a real point of view on trust, transparency, control, and what happens when the model is wrong.
- Strong systems thinker: you can hold a platform-level information architecture in your head, and you build design systems that make teams faster instead of slowing them down.
- You value and use research. You know how to run the function, ask the right questions of it, and act on what comes back.
- An exceptional communicator and influencer. You can tell a room of executives something they do not want to hear, ground it in the customer’s reality, and leave with a decision.
- A people leader first. You develop designers, give direct feedback, and build a team that does its best work.
- You operate with urgency and judgment in a fast-moving environment, and you are comfortable making progress before every input is in hand.
- Located in the US (SF Bay Area preferred).
- Led design through a major platform migration or the consolidation of several products into one.
- Experience building a design function hiring, leveling, process, and the operating rhythm not just running one that already existed.
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Remote
Workplace: Remote
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE TEAM
Security Engineering is a small team that answers one question: was it built right? We run our own AI-driven red team against Rain's code and cloud, gate pull requests before they merge, and write the baselines that say how every system should be configured. Our blockchain work is covered. This role owns everything else: the backend services, APIs, cloud, and edge that move real money for real customers.
We work closely with Security Operations: we give them high-quality findings to coordinate fixes for, and clear configuration rules they can build detections on.
ABOUT THE TEAM
Security Engineering makes sure Rain is built right. We run our own AI-driven red team against our code and cloud, gate pull requests before they merge, and set the baselines for how every system is configured. This role owns everything outside blockchain: the backend services, APIs, cloud, and edge that move real money. We give Security Operations high-quality findings to coordinate fixes for, and clear configuration rules to build detections on.
ABOUT THE ROLE
You'll be Rain's application security expert and the quality bar for every non-chain finding we produce. The calls are yours: what's real, how bad it is, and what has to be fixed before launch. You'll hold the line with engineers when it matters, and make the case so they agree, not just comply.
WHAT YOU'LL DO
- Review red team findings before they reach engineers: reproduce them, cut false positives, set severity, and write tickets clear enough to fix without a meeting. Improve the scoring that grades them
- Harden our backend services and APIs, especially the money-moving paths. You'll often write the fix yourself
- Own edge defenses: DDoS protection, rate limiting, WAF rules, and abuse controls
- Write secure configuration baselines for our cloud, code, and SaaS, and turn them into automated checks
- Grow our PR security gate so more bugs are blocked before merge
- Own attack surface coverage, and run architecture reviews on new and high-risk systems
- Find, test, and pick the best security tools, whether we buy, adopt, or build
WHAT WE'RE LOOKING FOR
- 4+ years in application security, product security, or security-minded backend engineering
- You've owned security decisions. You can tell a senior engineer their design needs to change and keep a good working relationship
- You can read an unfamiliar codebase (TypeScript/Node.js) and find the bug that matters, and you know a scary-sounding finding from a real one
- Hands-on cloud security (ideally GCP), Terraform, and edge defenses like WAFs and rate limiting
- Experience with threat models or architecture reviews. You've run tool bake-offs and dropped tools that didn't earn their cost
- You'd rather ship a check than write a document, and you use AI tools heavily without trusting them blindly
BONUS ATTRIBUTES
- Fintech, payments, or card issuing background (PCI DSS a plus)
- Pentest, bug bounty, or red team experience
- Experience building security scanners, static analysis rules, or LLM-based review tools
- If you have the background: AI security for our agents and agentic payments, or corporate security alongside IT
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Canada
You can find both the English and French descriptions below:
Description
Partner One is a long-term investment group specializing in the acquisition and growth of successful software companies. In business for over 30 years, we own some of the fastest growing enterprise software companies in the world. Over 1500 of the world's largest corporations and governments rely on our software for their most critical operations and to safeguard their most valuable data. Partner One is looking for a M&A Analyst. This is a full-time, permanent role.
The M&A Analyst will be a part of the Mergers and Acquisition team and will be responsible for supporting activities related to search, evaluation, due diligence, and execution of acquisitions.
Responsibilities
Identify software businesses meeting our acquisition criteria and specific metrics.
Conduct industry and market research to understand industry trends and identify new opportunities.
Develop and conduct prospecting campaigns through email and outbound calling.
Perform preliminary evaluation of potential acquisitions that may include some level of business/financial due diligence and preliminary opportunities and risks assessment.
Assist with maintaining a robust deals pipeline which should be updated on a regular basis as new targets are added, and as new information becomes available on the targets.
Review investment presentations take a large amount of data and analysis and convert it into a concise presentation.
Compute various models to better comprehend quantitative data and derive analysis .
Analyze various inbound files from the target and communicate findings with management to aid with due diligence efforts on live deals.
Collaborate and coordinate with cross-functional teams for data requests, information sharing, due diligence, project team meetings and deal execution
Description
Partner One est un groupe d’investissement à long terme spécialisé dans l’acquisition et la croissance d’entreprises de logiciels prospères. En activité depuis plus de 30 ans, nous sommes propriétaires de certaines des entreprises de logiciels d’entreprise à la croissance la plus rapide au monde. Plus de 1 500 des plus grandes entreprises et administrations publiques au monde comptent sur nos logiciels pour leurs opérations les plus critiques et pour protéger leurs données les plus précieuses. Partner One est à la recherche d’un(e)
analyste, fusions et acquisitions (F&A)
. Il s’agit d’un poste permanent à temps plein.
L’analyste, fusions et acquisitions fera partie de l’équipe des fusions et acquisitions et sera responsable de soutenir les activités liées à la recherche de cibles, à leur évaluation, à la vérification diligente et à l’exécution des acquisitions.
Responsabilités
Identifier des entreprises de logiciels qui répondent à nos critères d’acquisition et à nos indicateurs spécifiques.
Effectuer des recherches sur les secteurs et les marchés afin de comprendre les tendances de l’industrie et de repérer de nouvelles occasions.
Élaborer et mener des campagnes de prospection par courriel et par appels sortants.
Effectuer une évaluation préliminaire des acquisitions potentielles, pouvant comprendre certains volets de vérification diligente commerciale et financière ainsi qu’une évaluation préliminaire des occasions et des risques.
Contribuer au maintien d’un solide pipeline de transactions, qui doit être mis à jour régulièrement à mesure que de nouvelles cibles sont ajoutées et que de nouvelles informations deviennent disponibles.
Examiner des présentations d’investissement, analyser une grande quantité de données et d’analyses, puis les convertir en présentations concises.
Élaborer différents modèles afin de mieux comprendre les données quantitatives et d’en tirer des analyses pertinentes.
Analyser divers documents et fichiers transmis par les entreprises cibles et communiquer les résultats à la direction afin de soutenir les activités de vérification diligente dans le cadre de transactions en cours.
Collaborer et coordonner les activités avec des équipes interfonctionnelles pour les demandes de données, le partage d’informations, la vérification diligente, les réunions des équipes de projet et l’exécution des transactions.
Requirements
Requirements
Must have 1 – 2 years of experience in Investment Banking, Private Equity or Management Consulting
Previous Software M&A experience
Demonstrated strong academic performance at a top-tier institution
Undergraduate degree in business viewed favorably
Maturity and presence to interact with C-level executives
Self-starter with strong sales and communication skills
Strong analytical and Excel skills with attention to detail
Exigences
De 1 à 2 ans d’expérience en banque d’investissement, en capital-investissement ou en consultation en gestion.
Expérience antérieure en fusions et acquisitions dans le secteur des logiciels.
Excellent dossier scolaire au sein d’un établissement d’enseignement de premier plan.
Un diplôme de premier cycle en administration des affaires constitue un atout.
Maturité professionnelle et aisance à interagir avec des cadres supérieurs et des membres de la haute direction.
Esprit d’initiative et solides compétences en vente et en communication.
Excellentes compétences analytiques et maîtrise d’Excel, avec une grande attention aux détails.
Benefits
Benefits
Competitive salary: between CAD $50,000 - CAD $90,000 based on experience and background
Bonus compensation based on performance
Health and dental benefits
Work within a successful, dynamic and growing organization
A challenging job in an informal and ambitious environment
Small teams, where personal development is highly valued
Avantages
Salaire concurrentiel : de CA$50 000 à CA$90 000, selon l’expérience et le profil.
Assurance maladie et soins dentaires.
L’occasion de travailler au sein d’une organisation prospère, dynamique et en pleine croissance.
Un poste stimulant dans un environnement de travail informel et ambitieux.
De petites équipes où le développement professionnel est hautement valorisé.
Location: Remote- United States
Head of Operations (Remote, LATAM or US)
Hi, I'm David, CEO and co-founder of Whippy. I'm hiring a Head of Operations to own everything in this company that is not selling, building product, or serving customers, and to build the team that runs it.
Why I'm hiring
Whippy is bootstrapped, profitable, and the category leader in AI communication for staffing, with over 1,000 customers and new industries opening behind it. We got here with a small team and a CEO who personally runs billing, contracts, payments, HubSpot, partner administration, recruiting, and most of the back office. That worked at 300 customers. It does not work at 1,000, and it will not work where we are going.
My time needs to go to enterprise customers, new partnerships, new industries, and the hires that change the company. Everything else that routes through me today needs an owner.
The thesis for this role is simple. Learn each piece by doing it yourself. Document it so someone else can run it. Hire an Operations Associate to take it from you. Move up to the next piece. A year from now, the operational layer of this company should run without me being asked a question, and you should be the one running it.
What you will own
Five areas. You run all of them personally at first, then you hire and build the systems that run them after you.
1. Revenue operations
Billing, collections, and payments across Stripe and HubSpot. Quote to cash from signed order form to first invoice, including the automation project underway with our RevOps consultant. Sales operations for our AEs: pipeline and forecast reporting, commission calculation, deal desk support within guardrails I set, and the HubSpot setup our reps actually use. Account changes, meaning upgrades, downgrades, churn, and cross sells reflected correctly in every system.
2. Contracts and vendors
Contracts on our templates: order forms, MSAs, NDAs, partner agreements, with a short list of what comes to me. Vendor and SaaS management: renewals, usage audits, seat counts, and cost. Making sure what a customer signed, what they use, and what they pay always match.
3. Partner administration
Rev share calculation and payment for our ATS partners. Partner records, pipeline, and co marketing logistics in HubSpot. Over time, joining and then running our standing partner check ins once you know their business as well as I do.
4. People and recruiting operations
The recruiting process for every open role except final interviews, which stay with me and the hiring manager: sourcing, outreach, scheduling, pipeline in Ashby. Offers, Deel, onboarding and offboarding, PTO and expense policies, review cadence. Hiring and managing the Operations Associate who takes the first layer of this work from you.
5. Systems, process, and compliance
Documentation for every process you touch, written so a junior person can run it. The security and data packet enterprise customers ask for in vendor review, and SOC 2 readiness when we need it. Access control, offboarding security, and the tooling that keeps us from leaking money or data.
What this grows into
Once the five areas run without reminders, you move toward the work that sits closest to me: the operating cadence of the company, partner strategy and enablement, pricing and deal modeling, and research on the industries we expand into next. I will not pretend that is the day one job. It is earned by making the day one job disappear. But the ceiling here is high, and the people who make the operational layer disappear are the ones who end up running more of the company.
What success looks like
- First 30 days: you have personally run every billing, payment, and contract process at least once and written down what is broken
- First 90 days: zero overdue invoices without active follow up, systems reconciled, and I have not touched Stripe or a contract template
- First six months: you have hired the Operations Associate, they work off documentation you wrote, and partner administration, recruiting, and people ops run through you
- Year one: the operational layer runs without me, and you have shipped work that changed a company decision
How we work
Bootstrapped and profitable, so revenue is the strategy. Our customers are East Coast, so we start early. No task is above or beneath anyone here, including me, and I still cold call. We use AI to move fast, but we own our work and verify every fact. Speed over polish. Results over activity. You will always know where you stand with me.
What I'm looking for
- You have built an operations function from scratch, not inherited one. You know what billing, collections, contracts, and systems look like when they are done right because you have done it
- You have managed people and built a process that other people then ran without you
- You have sat across from an external party, a partner, a vendor, a customer, and handled something that mattered
- You are willing to be hands on for the first six months. If you need a team on day one, this is not the role
- Organized to a fault, clear in writing, and comfortable being direct with a founder
- Fluent written and spoken English, and able to work US Eastern hours
- Experience at a SaaS company, ideally one that sells to operators rather than to tech companies. Staffing or HR tech is a plus, not a requirement
This is not for you if
- You think the operational work is beneath the title. It is the first six months and how you earn everything after
- You want a defined scope that does not change. This role expands every quarter
- You prefer to coordinate rather than own. I need someone who closes things, not someone who tracks them
About Whippy
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email at scale, with every conversation in one shared inbox. Replies get assigned to a teammate, handled by an AI agent, or carried forward by an automation, and the data flows back into your systems in the format you need. It cuts the repetitive work and frees teams for the human work that drives revenue.
We're industry agnostic, with our biggest wins in staffing, healthcare, and other in person businesses going through digital transformation. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide.
Whippy was founded in 2021 by me and our CTO, Jack Kennedy. Jack is an engineering machine and a marathon runner. I started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
Remote, open to candidates in Latin America or the United States. Preference for people near where the company actually operates: Los Angeles or New York, where I spend most of my time, or Buenos Aires, where our CS team is based and we have a WeWork office. US Eastern hours (so yes if you are West Coast expect to be an early riser). Full English fluency required.
Hiring process
1. You apply and I review it myself
2. A 45 minute call with me
3. A take home: I give you a real snapshot of how one process runs today, and you come back with how you would fix it, document it, and hand it off. You present it to me on a 45 minute call
4. A 30 minute call with Jack, our CTO
5. References, including someone who reported to you
Location: Remote - Latin America
Operations Associate (LATAM Remote, Buenos Aires Hybrid Preferred)
Full time | US Eastern hours | $2,000 to $3,000 USD per month total comp, paid monthly
Hi, I'm David, CEO and co-founder of Whippy. I'm hiring an Operations Associate to work directly with me and take over the layer of work that is keeping me from doing the things only a CEO can do.
Why I'm hiring
Whippy is a fast growing bootstrapped, profitable, and the category leader in AI communication for staffing, with over 1,000 customers and new industries opening behind it. We are hiring across sales, marketing, operations, and customer success right now, and the person finding and messaging every one of those candidates is me.
We recruit through my LinkedIn on purpose. A founder's message gets replies at many times the rate of a recruiter's. But running searches, writing outreach, following up, and scheduling interviews is close to twenty hours a week, and that is twenty hours I should be spending with enterprise customers and partners. The same is true of the billing follow ups, account changes, and admin that land in my inbox every evening.
Your job is to take all of that off my plate, run it better than I do, and document it so well that someone else can run it after you. Then you move up to the next thing. I am hiring a Head of Operations in parallel, and you will be the first person on their team. If you are good, you will learn more about how a real business works in a year here than in three years anywhere else, because you will be inside the decisions, not reading about them.
Some things you'll do
The first 90 days are mostly recruiting:
• Build candidate lists in Sales Navigator and Juicebox against the ICPs I give you for each open role
• Message candidates from my LinkedIn account using templates written in my voice, and get good enough at it that I stop editing them
• Handle replies, route interested candidates to a screening call or a Loom, and flag anything you cannot answer
• Keep Ashby current, schedule interviews and reference calls, and chase interviewers for feedback
• Send me a weekly funnel: sent, accepted, replied, screened, hired
By day 90 you add the operations layer:
• Monitor Stripe for failed payments and overdue invoices, chase them to resolution, reconcile checks
• Process upgrades, downgrades, and churn across Stripe, HubSpot, and our internal tools off a checklist you help write
• Keep HubSpot records clean so what a customer signed, uses, and pays always match
• Handle Deel onboarding and offboarding steps, travel and dinner bookings, and the vendor list
Once that runs without reminders, you grow into partner administration, process documentation, and whatever the Head of Operations and I need figured out next. I will not pretend that is the day one job. It is earned by making the operational work disappear. But it is real, and the people who do this well become the operations team.
How we work
Bootstrapped and profitable, so revenue is the strategy. Our customers are East Coast, so we start early. No task is above or beneath anyone here, including me, and I still cold call. We use AI to move fast, but we own our work and verify every fact. Speed over polish. Results over activity. You will always know where you stand with me.
What I'm looking for
• Writing above all. You will be writing as me to VPs at American companies. It has to sound like a sharp person, not a template. This is the number one predictor of success in the role
• Organized to a fault. Nothing you own gets asked about twice
• Comfortable with a daily number. Outreach is a volume game run with care, and you like seeing the funnel move
• Curious, coachable, and low ego. You want feedback and you get better quickly
• Already using AI tools to work faster, and eager to automate your own work
• Judgment. Half this job is defined tasks. The other half is noticing what needs doing before anyone assigns it
• Ideally one to three years as an SDR, recruiting coordinator, or operations associate at a SaaS or tech company selling into the US. If your path is unconventional and you can explain why it makes you good at this, apply anyway
• Fluent written and spoken English, and able to work US Eastern hours
Experience with Stripe, HubSpot, or Ashby is a plus, not a requirement. I can teach tools. I cannot teach ownership.
You'll thrive here if...
• You get energy from a clean inbox and a moving funnel
• You would rather own a small thing completely than touch a big thing lightly
• You want to see how a company actually runs from the inside, and you are willing to do the unglamorous work to get that seat
• You are excited by a job that changes every month
This is not for you if
• You think outreach and billing are beneath you. They are week one, and they are how you earn everything after
• You need detailed instructions for every task
• You are looking for a job description that stays the same
About Whippy
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email at scale, with every conversation in one shared inbox. Replies get assigned to a teammate, handled by an AI agent, or carried forward by an automation, and the data flows back into your systems in the format you need. It cuts the repetitive work and frees teams for the human work that drives revenue.
We're industry agnostic, with our biggest wins in staffing, healthcare, and other in person businesses going through digital transformation. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide.
Whippy was founded in 2021 by me and our CTO, Jack Kennedy. Jack is an engineering machine and a marathon runner. I started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
Remote across Latin America. Candidates in Buenos Aires who can work hybrid from our WeWork office in Vicente Lopez are strongly preferred, as we are building an in person team there. US Eastern hours required. Full English fluency required.
Compensation
$2,000 to $3,000 USD per month total ( base plus monthly performance bonus) depending on experience and location, with a WeWork membership included for Buenos Aires hires.
Hiring process
1. You apply and I review it myself
2. A 30 minute call with me
3. A short take home: two outreach messages to sample candidate profiles written in my voice, and one billing scenario. You present it to me on a 30 minute call
4. A 30 minute call with another key Whippy member
5. Offer made
About the Role:
We're hiring our first Senior GTM AI Engineer. This is a software engineering job inside the revenue org. You will build the pipelines, internal tools, and agents that decide which companies we go after, how we reach them, and what our sellers see when they open their laptop in the morning. Most of what a sales ops team used to do by hand is now something you can write software to do. Tasks include finding every company building voice AI before they contact us, researching accounts and drafting first emails, watching product usage to alert AEs about customer expansion or churn, and keeping the CRM clean without manual form filling. You will build those systems, run them in production, and be judged on whether pipeline and revenue move. Your users are AEs, SDRs, and GTM leaders. Your job is to make a small team perform like one three times its size.
What You'll Do:
— Write code every day, mainly Python services, SQL models, scheduled jobs, and small internal apps.
— Use Claude Code and similar tools to ship quickly.
— Build agents for account research, lead qualification, outreach drafting, CRM hygiene, and usage monitoring.
— Design, equip, evaluate, and maintain these agents.
— Turn product usage data in BigQuery and Looker into actionable signals for sellers.
— Build the account targeting machine: sourcing, enrichment, deduplication, and ICP scoring.
— Integrate existing systems (CRM, enrichment providers, outbound tools) for seamless data flow.
— Maintain funnel data trustworthiness through routing rules, field governance, and attribution.
— Prototype rapidly, measure effectiveness, discontinue ineffective solutions, and collaborate with Sales and Marketing leadership.
— Document your work for sustainability.
What You'll Need:
— 4+ years as a software engineer, data engineer, or growth/GTM engineer with experience shipping systems others depend on.
— Strong Python and SQL skills.
— Ownership of production automations end to end: APIs, webhooks, scheduled jobs, retries, error handling, and monitoring.
— Experience building with LLMs beyond single prompts: multi-step agents, tool use, retrieval, and evaluation.
— Ability to assess agent output quality and choose appropriate tools.
— AI-assisted development experience using tools like Claude Code daily.
— Solid fundamentals: clean code, version control, code review, debugging, and systems thinking.
— Ability to ship independently without an engineering team.
— Curiosity about sales organizations and willingness to learn CRM and related tools.
— Builder's mindset with operator's judgment: scoping for business impact, iterative shipping, and measuring pipeline and revenue results.
— Low ego, high ownership, and comfort as a single-threaded owner of a domain.
Nice to Have:
— Hands-on Salesforce or other CRM experience at object and API level, or experience with enrichment and outbound tools like Clay.
— Experience with dbt, BigQuery, Looker, or equivalent warehouse and BI stack.
— Experience at developer-facing or API-first companies or selling to technical buyers.
— Experience as the first engineer in a sales or growth org building the function from scratch.
Pay Transparency:
Salary range: $160,000 to $220,000 per year for candidates in the U.S. Adjustments may apply for other regions.
Workplace: fully
Role Overview
The Customer Success Manager is a hands-on player-coach who owns the external link with our Ethena Pay users. You'll be the single accountable owner of the customer experience after signup. On day one you'll be in the queue answering tickets yourself, including the hard ones. For the 1st 6 months, expect roughly 70% doing the work and 30% building the operations of the function. You’ll be the 1st, so there is huge potential career growth baked in here. You’ll find your maximum ability and seniority level within the team, as the need for a larger support and payments ops org grows around you.
Support is a key place a money product can truly stand out, and few competitors set a high bar We want users to tell other people how good our support is, and we want ticket volume to fall because the reasons for them are being removed. You'll sit directly inside the product team, working closely with Engineering, Finance, Compliance, and our GTM team.
Role Responsibilities
Own the queue personally: handle most inbound tickets yourself early on, own Zendesk end to end (triage, tagging, macros, help centre). You’ll publish, and hold yourself to, the first response and resolution targets.
Set a support quality bar users talk about: define what best-in-class looks like in writing, measure satisfaction and public sentiment properly, run response QA, and contact affected users before they contact us.
Turn support into measured input for product and engineering: a standing weekly read by cluster and contact rate, every defect routed with impact and an owner, and clear escalation thresholds so emergencies move fast and routine volume never interrupts engineering.
Automate the work: remove the causes of the largest clusters through product fixes, self-serve answers and automated status updates, use AI-assisted triage with a human check wherever money is involved, and track falling effort per user as an explicit goal.
Be the named operational owner of our rails vendors (card issuer, on/off-ramp, KYC and wallet partners), with escalation paths, a vendor incident log and evidence for commercial reviews.
Bring the manual money workflows under documented control: runbooks, four-eyes checks and audit trails for reconciliation, disputes and chargebacks, refunds, stuck withdrawals, fraud triage and KYC edge cases, working with parent Finance and Compliance.
Build and lead the operations function: bring support across the ticket queue, Telegram and X into one operation, own user-facing incident comms, run an operations KPI dashboard, and grow a small front line and payments-ops team toward follow-the-sun and multilingual coverage.
Required Skills and Experience
Previously run support or operations for a live consumer money product where mistakes moved, lost or delayed real customer funds, such as a neobank, payments company, card program, exchange or crypto money app.
Owned operational KPIs and reported them regularly to executive and product audiences, with examples of numbers you moved and how you moved them.
A track record of reducing the work, not just absorbing it: contact rates brought down or clusters engineered out, with before-and-after numbers.
A support experience you built that users praised, backed by satisfaction or sentiment data.
Handled money-movement exceptions end to end, such as disputes and chargebacks, refunds, failed or stuck withdrawals, reconciliation breaks, or KYC and sanctions escalations. You've also managed third-party vendors operationally, including getting a live production problem fixed.
A player-coach who has done the work and built a small team or contracted capacity around it, including outsourced support and coverage across time zones or languages.
Agent-native working: you use AI tools to cluster tickets, draft macros and help-centre content, and build reports, and you check the output for accuracy and tone.
Location: Warsaw, Mazowieckie, Poland; Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
As a Technical Product Operations Manager, you will own the work that moves our platform forward but does not fit inside any single team. Our engineering organisation is split across several tribes, each with its own services, roadmap and release cadence. Platform migrations, retiring shared dependencies, standardising how every squad works and rolling out new engineering practices all cut across those boundaries, and you will be the person who holds that work end to end.
You will run cross-team technical programs, help drive and improve the engineering processes everyone relies on, and make sure both are backed by real data rather than assumptions. This is not a people management role, and you will not write production code. You do need to be technical enough that engineers treat you as a peer. The role is broad and hands-on. In a typical week you might sequence a Kafka topic migration across four squads, fix a company-wide process that keeps stalling at the same step, pull numbers from a database to settle a question about impact, and ship a small automation that removes a recurring manual task for the whole department. Continuous improvement and AI are central to the role: you will constantly look for better ways for engineering to work and apply AI where it clearly improves throughput, quality or speed.
Responsibilities:
Run cross-team technical programs such as platform migrations, dependency removals, standardisation initiatives, decommissioning, and large infrastructure changes. For each one, break broad goals into sequenced plans with named owners.
Find the right decision-makers when ownership is unclear, facilitate technical discussions (including where squads disagree), and secure clear decisions with committed dates.
Maintain a single, accurate view of each programme's phase, blockers, owners, and delivery dates. Raise conflicts between sources rather than smoothing them over.
Produce concise, accurate status reporting that engineering leadership can act on.
Drive and improve company-wide engineering processes, such as tech design review. This means sharpening the processes already live, establishing new ones where needed, and running their cadence, templates, queues, and follow-through.
Gather feedback from engineers and separate friction worth removing from friction that serves a purpose, then turn the findings into concrete process changes.
Instrument processes so their health is measured rather than assumed, for example review turnaround time, rework rate, or how often work reaches build without a required decision.
Query data directly using SQL, dashboards, and APIs, and reconcile what Jira reports with what systems actually show.
Identify recurring manual work across engineering and automate it, using AI where it adds real value, then measure whether the automation delivered actual savings.
Build lasting assets such as playbooks, templates, runbooks, automated reporting, and agent workflows that keep working after each programme ends, and help colleagues adopt the AI practices that work.
Requirements:
Degree in STEM or other quantitative field.
Minimum 4 years of experience in technical programme management, engineering operations, or delivery management within a high-performance software engineering environment.
Proven track record of delivering cross-team technical programmes in a multi-team organisation.
Strong technical understanding of modern software systems, including services, deployments, queues, metrics, Kubernetes, Kafka, CI/CD, releases, and rollbacks.
Ability to read architecture diagrams, tech design documents, and ADRs, and judge whether they are ready for review.
Proficiency in SQL and comfort working with dashboards, APIs, and Jira.
Practical experience using AI tools to improve personal and team productivity.
Strong stakeholder management and facilitation skills, with the confidence to drive decisions where ownership is unclear.
Clear, concise written communication for senior audiences.
Strong ownership mentality: proactive, accountable, and execution-focused.
What Will You Get in Return?
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
seniorКазахстан; The team works with US-based stakeholders, and calls are expected during Arizona time (MST, UTC-7)
New York, New York, United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоСША; This is a remote position that must be based in PST in the U.S
ОфисseniorValencia
УдалённоseniorBarcelona; Warsaw; Tallinn; Istanbul; Lisboa; Berlin; Tbilisi; Amsterdam; Krakow; London
УдалённоseniorГеография найма не уточнена
УдалённоГеография найма не уточнена
УдалённоCanada
УдалённоheadRemote- United States; Remote, open to candidates in Latin America or the United States
УдалённоАргентина; Message candidates from my LinkedIn account using templates written in my voice, and get good enough at it that I stop editing them; Candidates in Buenos Aires who can work hybrid from our WeWork office in Vicente Lopez are strongly preferred, as we are building an in person team there
УдалённоseniorСША; The provided range is the expected salary for candidates in the U.S; Candidates from the EU should review
A player-coach who has done the work and built a small team or contracted capacity around it, including outsourced support and coverage across time zones or languages
ГибридWarsaw, Mazowieckie, Poland; Sofia City, Bulgaria; Limassol, Cyprus