Location: San Francisco
Workplace: Hybrid
Perplexity is hiring an experienced Communications & Marketing Recruiter to help build the teams responsible for how our company and products are positioned, launched, explained, and experienced.
You will lead searches across Communications, Marketing, Social, Editorial, Content, Events and related functions. These disciplines require different networks and different ways of evaluating talent. A strong product marketer may need deep technical fluency and launch experience. A communications leader may be judged by the quality of their counsel and writing. A growth marketer needs to show measurable business impact.
This is a hands-on, full-cycle recruiting role. You will work closely with Communications and Marketing leaders to define each search, build the market, assess candidates, and close the people who can raise the quality of the work. You should be comfortable reading portfolios and writing samples, digging into campaign results, and separating individual contribution from team output.
You will also help us use AI more effectively across recruiting. That means applying it to research, talent mapping, outreach, and workflow automation while maintaining a high bar for judgment and candidate experience.
WHAT YOU’LL DO
- Own full-cycle recruiting across the Communications & Marketing team.
- Partner with Communications and Marketing leaders from intake through close. Turn early or ambiguous briefs into clear candidate profiles, interview plans, and sourcing strategies.
- Build talent maps across technology companies, consumer brands, enterprise software, media organizations, and agencies.
- Develop sourcing strategies specific to each discipline. Know where strong writers, communications operators, product marketers, and performance-minded marketers build their reputations.
- Evaluate candidates beyond titles and company names. Review portfolios and writing samples, understand campaign context, clarify individual ownership, and probe for measurable results.
- Help hiring teams build structured work-sample and portfolio reviews that reflect the actual work of each role.
- Give leaders direct, useful reads on pipeline quality, candidate tradeoffs, compensation, and the state of the market.
- Represent Perplexity clearly and credibly. Explain the product, the pace of the company, and the opportunity without relying on a generic AI pitch.
- Run a thoughtful candidate process from first conversation through close, including senior candidates with competing offers and high expectations for the recruiting experience.
- Use AI tools for research, sourcing, outreach, and recruiting operations. Identify where automation improves speed and where recruiter judgment needs to stay central.
- Track pipeline health and search performance, identify gaps early, and adjust the strategy before a search stalls.
WHAT YOU BRING
- 7+ years of full-cycle recruiting experience, including meaningful depth across Communications and Marketing.
- Experience hiring across several of the following areas: Product Marketing, Corporate or Executive Communications, Editorial, Content, Social Media, Brand, Growth, Demand Generation, Field Marketing, or Events.
- A track record of partnering closely with senior Communications or Marketing leaders on important and difficult searches.
- Strong functional judgment. You understand the differences between product marketing, communications, editorial, brand, growth, and field marketing, including which backgrounds transfer well between them.
- Comfort evaluating portfolios, writing samples, campaign work, and business results alongside the hiring team.
- Strong writing and communication skills. You can sharpen a search brief, write credible outreach, and communicate clearly with candidates and executives.
- Experience recruiting in a high-growth startup or similarly fast-moving environment.
- Hands-on experience using AI tools to improve sourcing, research, outreach, or recruiting workflows.
- Fluency with modern ATS and recruiting systems. Experience with Ashby is preferred.
- Sound judgment, attention to detail, and the willingness to push back when the market or candidate evidence does not support the original brief.
- The ability to manage several distinct searches without giving candidates or hiring teams a generic experience.
Location: Shanghai; Beijing, China
Workplace: hybrid
ABOUT YOU
We are looking for a Partner Success Manager to join the Xsolla Partner Network (XPN) Business Development team, based in China. This is a newly created, hybrid role sitting within the core XPN BD team — roughly 80% campaign and partner success, 20% business development support — created to close a gap in how XPN partners are supported once a deal closes: campaigns are launched, but no one consistently owns their ongoing success.
The best candidate will be someone comfortable owning outcomes rather than just relationships — proactively strategizing with partners, coordinating across internal teams to get campaigns right, and stepping in to help close deals when local presence and trust matter more than a remote pitch. Full ownership of the sales process (sourcing, pitching, commercial negotiation) sits with the Core China/APAC Team; this role isn't required to run a deal end-to-end, but is expected to help get opportunities over the line and make sure they deliver once signed.
If you're excited about building a new function from the ground up, becoming a product expert partners and internal teams rely on, and working across both Chinese and global creator platforms as publishers look to expand their reach, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES:
Own end-to-end success of assigned partner campaigns post-signature — from kickoff through launch, live optimization, and post-campaign review.
Act as the primary point of contact for assigned partners in China/APAC, building trusted, ongoing relationships rather than transactional check-ins.
Proactively strategize with partners on campaign structure, creator selection, storefront setup, and quest mechanics to maximize outcomes.
Identify risk signals early (underperformance, partner disengagement, unclear expectations) and drive corrective action before they become churn risks.
Coordinate directly with the XPN BD Team and Creator Success Team, pulling in the right internal resources at the right time.
Provide partners with clear, honest performance visibility — translating XPN data into terms that make sense for flat-fee and hybrid-model publishers.
Serve as an internal advocate for partner needs, feeding structured feedback back into XPN product, reporting, and process improvements.
Sit within the core XPN BD team and support the Core China/APAC Team in progressing late-stage opportunities — joining calls, providing local market context, and helping translate commercial terms into what will land with the partner.
Help identify expansion or upsell opportunities within existing successful partner relationships and flag them to the Core China/APAC Team.
Represent XPN at regional industry events across China and APAC, both to support active deals and to build XPN's local market presence.
Develop and maintain deep, current expertise in the XPN product to the point of being the go-to expert for partners and internal teams alike.
Work fluently across internal stakeholders (BD, Creator Success, Marketing, Data/Reporting) and external stakeholders (publisher teams, creator/MCN partners).
Game industry experience required based out of the China office (Beijing or Shanghai), in accordance with local in-office attendance requirements
QUALIFICATIONS & SKILLS:
3+ years in a customer success, account management, or partner management role — ideally in gaming, platform, adtech, or creator economy environments.
Fluent Mandarin and professional English.
Demonstrated ability to manage external partner relationships with a strategic, consultative approach — not purely reactive support.
Working knowledge of both the Chinese domestic platform landscape (Bilibili, Douyin, DouYu, Huya) and major global/international platforms (YouTube, Twitch, TikTok) — publishers are increasingly looking to expand reach beyond China, and this role needs to speak credibly to both sides of that expansion.
Comfort working cross-functionally across time zones with global teams, translating between local market realities and global program structures.
Willingness and ability to travel regionally for events and partner meetings across China and APAC.
Self-starter comfortable defining process in a role without an established playbook — this is a new function within XPN.
Nice To Have:
Prior direct or adjacent BD/sales exposure — this role will occasionally carry commercial conversations, though it is not a quota-carrying sales position.
Familiarity with additional regional platforms (e.g. Chzzk/SOOP in Korea, Niconico in Japan) for publishers expanding into wider APAC.
Experience working with flat-fee or hybrid commercial models and the reporting expectations that come with them.
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL):
Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity: We will handle your personal information with a high duty of care.
Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: London
Workplace: Hybrid
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Customer Success is central to how we build, grow, and deliver value at Attio.
As a Customer Success Manager, you'll own a portfolio of our highest-potential customers, building deep relationships and helping them get meaningful value from Attio as their businesses grow.
Attio has a highly product-led customer base, and many of our most promising customers start as small, fast-growing teams. Success in this role isn't defined by customer size or current spend alone. You'll need to recognize potential early, understand where a customer's business is headed, and help them build the right foundations to scale with Attio.
This is a highly consultative and hands-on role. You'll understand each customer's GTM motion, uncover what they're trying to achieve, and translate their business needs into thoughtful recommendations across their workflows, data, and use of Attio. You'll work with fast-moving customers who expect you to bring both strategic thinking and strong product expertise.
WHAT YOU'LL DO
- Own and develop relationships across a portfolio of high-potential customers.
- Lead customers through onboarding, adoption, ongoing value realization, renewals, and expansion.
- Develop a deep understanding of each customer's business, GTM motion, goals, and challenges.
- Identify potential early within a product-led customer base and help customers deepen their adoption as they grow.
- Advise customers on how to structure their workflows, processes, and use of Attio to support their business.
- Balance strategic relationship management with hands-on solutioning, moving comfortably between business goals and product configuration.
- Build relationships with stakeholders across customer organizations and become a trusted partner as their businesses evolve.
- Use customer data, product insights, and business context to identify risks and opportunities across your portfolio.
- Identify opportunities for deeper adoption and expansion based on customer needs and growth.
- Partner with Product, Engineering, RevOps, Solutions Engineering, Support, and Sales to solve customer problems and continuously improve the customer experience.
- Bring customer insights back into Attio to help shape our product and Customer Success motion.
WHAT YOU'LL BRING
- 5+ years of relevant professional experience, including 3+ years in Customer Success or Account Management.
- Experience owning customer relationships in B2B software, ideally across SMB and mid-market customers in a product-led environment.
- A consultative approach and ability to understand a customer's business before jumping to a solution.
- Strong product instincts and a track record of coaching customers on how to get the most out of a complex software product.
- Comfort working hands-on with customers to solve problems rather than relying heavily on separate technical or implementation teams.
- Experience owning customer outcomes across adoption, retention, renewals, and expansion.
- Strong commercial instincts and an ability to recognize customer potential beyond current spend or company size.
- Comfort working with fast-growing companies and lean teams where priorities and needs can change quickly.
- A data-driven approach to prioritizing your portfolio, identifying risk, and uncovering opportunities.
- Experience working at an early- or growth-stage startup.
- A proactive mindset and comfort operating with autonomy in a fast-moving environment.
WHAT DOES THE HIRING PROCESS LOOK LIKE?
1. Talent Introduction
2. Hiring Manager Interview
3. Solutioning Exercise
4. Meet the Team: Three focused conversations with key stakeholders
5. Executive Leadership Conversation
6. References & Offer
Location: United States
Workplace: Remote
ABOUT MATTER LABS
Matter Labs builds private cryptographic infrastructure that lets regulated institutions settle directly with each other without exposing data, ceding control, or waiting days. Global finance moves $4 quadrillion a year on systems designed for paper and telex. The institutions that built them - from clearing houses to exchanges to the world's largest banks, institutions are now actively replacing them. We're building what comes next.
Our core product, Prividium, gives each institution its own private environment (a Prividium Zone) with independent governance and built-in interoperability across counterparties, asset classes, and jurisdictions. Interoperability happens through zero-knowledge proofs: one party proves a transaction is valid without revealing any underlying data to the counterparty. The only private settlement infrastructure built on zero-knowledge cryptography.
Founded in 2018. Backed by a16z and Union Square Ventures. A fully remote team of around 70 with eight years of production zero-knowledge infrastructure behind us, now pointed at the biggest problem in institutional finance.
THE ROLE
You will be a product engineer embedded with our institutional customers, taking Prividium from a signed deal to a live chain inside their environment. Our customers include banks, custodians, and clearing houses whose existing systems carry years of regulatory, audit, and operational requirements.
Your job is to uncover those requirements, design an end-to-end solution, and work with the customer's engineers to bring it into production. You will make recommendations, challenge requests that do not solve the underlying problem, and identify what should become part of the platform.
We are hiring two product engineers to design and deliver complete customer solutions. Both need the judgment and technical depth to own customer work independently, from initial discovery through production
WHAT YOU WILL DO
- Work with customers to clarify their needs and design the whole solution across authorization, data layers, integrations, and deployment.
- Make product decisions: investigate the underlying problem, quantify the need, and recommend what to build and what to defer.
- Own delivery from the first conversation through production, including integration code, permissioning, upgrade paths, and the customer's runbook. Work can span DevOps, frontend, and integrations, and you will learn what is needed to finish it.
- Build working reference applications that prove use cases such as collateral movement, tokenized deposit transfer, and settlement flows, and can be adapted for subsequent customers.
- Triage customer issues, including problems in self-hosted environments. Diagnose what you can resolve, distinguish configuration issues from platform problems, and bring engineering or on-call support in when needed.
- Participate in a shared on-call rotation covering Prividium and our hosted services.
- Work with Product, Sales, and core engineering on which accounts to go deep on and which solutions should become reusable platform capabilities.
WHAT WE ARE LOOKING FOR
- A record of designing and shipping complete systems used by real customers. You can explain the architecture, the decisions you made, and what you personally owned.
- Product judgment and systems thinking. You can turn an ambiguous customer problem into a solution, explain the trade-offs, and choose an appropriate scope.
- The ability to write, debug, and maintain production software, with fluency in a language such as TypeScript, Rust, Go, Java, C#, or Python. You can pick up our stack and adapt to unfamiliar technologies.
- Experience owning and operating production software, including responding to incidents. You take responsibility for how the solution works after it ships.
- Customer communication and independent judgment. We should be able to trust you to work with a customer for a week, make progress, and recognize when to ask for help.
- Curiosity about the problem and the product. You investigate difficult or unfamiliar parts of the work, seek out what you need to learn, and can explain why you made a particular design choice.
- An understanding of how large organizations work, including documentation, identity and entitlements, enterprise authentication and networks, controls, and operational expectations.
Your experience could come from product engineering, forward deployed engineering, solutions architecture, enterprise transformation, infrastructure engineering, or founding a company. We value evidence of ownership, adaptability, and working products across those backgrounds. Startup experience is a plus, but it is not required.
WORK MODEL & PAY
- Competitive base salary
- Performance-based variable compensation and a long-term token incentive are additional. Both are paid in ZK tokens. New-hire token grants vest over four years with a one-year cliff.
- Fully remote, with roughly 10 to 25 percent travel to customer sites depending on which accounts you carry.
- Shared on-call rotation covering Prividium and our hosted services. Everyone in this role is on it.
- Our customers are in North America and Europe, so we need working-hours overlap with those time zones.
Location: New York Office
Chainalysis is hiring a Senior Manager, Talent Management & Organizational Development to own the programs, processes, and resources that drive talent quality across the company. You will report to the VP of People.
This is a high-impact IC role. Some foundations are already in place. A performance review cycle runs today, and your job is to assess it, sharpen it, and raise the bar on how ratings, calibration, and reviews work in practice. Other programs, to support top talent development do not exist and this role has an opportunity to create lasting programs from scratch. In both cases, you will present recommendations to the People Leadership Team, get alignment on direction, and then execute.
A core part of this role is making other people effective. You will create the playbooks, toolkits, and training that HR Business Partners and people managers at every level need to run great talent processes without heavy central support. You build the content. You run delivery. You measure whether it lands.
The right person brings strong practices from a consulting background or a large, well-structured organization, but does not try to copy-paste them. Chainalysis is a growth-stage company where priorities shift, ambiguity is normal, and the ability to adapt matters more than a perfect framework. You work iteratively, move fast, and stay grounded in data.
In this role, you’ll:
- Evaluate and improve the existing performance review cycle, including goal setting, mid-year check-ins, annual reviews, ratings, and calibration.
- Build the supporting materials (manager guides, calibration toolkits, talking points, FAQs) that make the process work at all levels.
- Partner with People Analytics to track completion rates, rating distributions, and other indicators of process health. Use data to drive cycle-over-cycle improvement.
- Partner with HRBPs and business leaders to ensure that the organization has a high talent delivery model.
- Build the succession planning program for critical roles: readiness assessments, development plans, and pipeline visibility for leadership, including designing and running the organization’s talent mapping process, assessment methodology (9-box or equivalent), criteria, and cadence.
- Create the frameworks that make talent conversations consistent, data-informed, and actionable across business units.
- Identify frameworks to address retention risks for high-impact contributors and recommend targeted interventions. Work with HRBPs and business leaders to roll out and integrate into ongoing talent conversations.
- Develop the content library that HRBPs need to operate as strategic talent advisors: playbooks, templates, facilitation guides, and one-pagers.
- Create enablement resources for people managers at all levels: how to set goals, give feedback, run development conversations, assess talent, and navigate the review cycle.
- Run train-the-trainer sessions, workshops, and office hours to build capability across HRBPs and managers.
- Translate talent strategy into practical tools people can use independently.
- Pick up L&D programming where it connects to talent and performance outcomes: leadership development, manager effectiveness, and high-potential acceleration.
- Identify capability gaps through performance data, engagement results, and business priorities. Recommend targeted interventions.
- Partner with external vendors and internal subject matter experts to curate or build development content where gaps exist.
- Advise on team effectiveness, organizational design, and change management as the company scales.
- Bring an OD lens to talent programs to make sure they reinforce the culture and operating model Chainalysis is building.
- Bring data, options, and clear recommendations to the People Leadership Team for key decisions on talent philosophy, program design, and process changes.
- Facilitate discussions that lead to aligned decisions. Then own the execution.
- Keep PLT informed on program outcomes, risks, and what is and is not working.
We’re looking for candidates who have:
- 5-8 years in talent management and organizational development with meaningful time spent building or redesigning talent programs (not only administering existing ones). You may have led or been part of an L&D organization, but if you are principally a training designer or facilitator, this role will not be a fit.
- Critical thinking: you review, assess, and define based on first principles. You are curiosity-led and self-directed, anticipating the organization’s needs versus waiting to have them defined for you.
- Building with agility: you are comfortable with ambiguity. You can take a vague problem, structure it, propose a path forward, and ship something useful before you have every answer. You work iteratively. You ship a minimum viable version, gather feedback, and improve. When priorities shift, you adjust without losing momentum.
- Enablement driven: you think about adoption, not just design. You have a track record in adult-learning and programs that flex to the audience. When you build something, you build the training, the resources, and the feedback loop that make it relevant and sticky.
- Metrics orientation: you default to measuring outcomes. You are comfortable with people analytics, dashboards, and making a case with data. You create with data and AI as tools, not the other way around.
- Communication: clear, direct communicator. You can present options to a leadership team, facilitate a calibration session, and write a one-page toolkit with equal skill.
- Workday fluency: experience working in Workday for talent and performance processes.
Nice to have experience:
- Background in human capital management consulting (EY, Deloitte, or comparable) and/or OD design at talent dense organizations who have scaled.
- Experience at a technology company during a period of rapid growth or organizational change.
- Coaching certification, OD certification, or advanced degree in I/O Psychology, Organizational Development, or a related field.
- Familiarity with succession planning, including talent assessment, career pathing frameworks, and competency models (e.g. 9-box).
- Track record of using AI-enabled authoring tools in enablement and curriculum development.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is looking for a Performance Marketing Manager to own paid acquisition on YouTube, ChatGPT, X, Rideshare, and Reddit, and to find new incremental channels. You'll take early experiments and turn them into measurable programs and build the operating model that makes successful channels part of Ramp's evergreen performance marketing mix.
This is a high-autonomy role. You will evaluate channel opportunities, design tests, launch campaigns, and analyze full-funnel performance. You'll work with Growth, Creative, Data, Finance, and other cross-functional partners to move quickly while maintaining a high bar for measurement & efficiency.
You’ll use AI as a practical part of the job: building systems that speed up research, campaign creation, performance analysis, and day-to-day channel operations.
WHAT YOU'LL DO
- Own performance on YouTube, ChatGPT, X, Rideshare, and Reddit. Understand how conversion events, value signals, and lookalike audiences work at a technical level and use that to make channels more efficient over time.
- Identify, evaluate, and prioritize new performance marketing channels and acquisition opportunities.
- Build the path from experiment to evergreen program: prove incremental SQLs and pipeline impact, hit LTV-to-CAC efficiency targets, and document a repeatable operating playbook.
- Own channels as they mature. Decide when a program stays with you and when it transitions to a dedicated owner so you can keep finding new ones.
- Analyze performance across the full funnel. Turn incomplete or noisy data into a clear call on what to scale, improve, pause, or stop.
- Partner with data and engineering to improve tracking, attribution, and reporting, and with Creative on messaging, format, and ad concepts across surfaces, audiences, and channels.
- Build AI agents, workflows, and tools that help the team test more ideas and operationalize channels faster.
WHAT YOU NEED
- 3+ years in a performance / quantitative marketing, growth, or comparable decision-science role, where you’ve owned numbers and shaped meaningful outcomes.
- Strong analytical judgment. You can define success metrics, diagnose and isolate performance issues, and make decisions with imperfect information.
- You enjoy designing experiments and translating results into a clear call on what to fund, scale, or kill.
- You've built AI workflows, automations, or agents to improve marketing execution and you have good judgment about where AI accelerates the work and where human review is necessary.
- You move projects from ambiguity to a clear outcome with limited direction and you're detail-oriented in campaign setup, tracking, and measurement.
NICE-TO-HAVES
- B2B experience.
- Experience bringing an experimental channel into a scaled program.
- Familiarity with attribution, incrementality testing, randomized controlled tests (RCTs), MMM, and marketing measurement.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote, United States
Workplace: Remote
The role / impact
As a Partner Success Manager at Xero, you will drive retention and revenue growth across an assigned portfolio of accounting and bookkeeping partners. You will champion the adoption of the full Xero platform, helping partners realise measurable value through proactive business reviews, strategic success planning, and tailored growth solutions.
By connecting partner needs with the right Xero features—including online bill pay, payroll, analytics, and AI-powered capabilities—you will uncover expansion opportunities, improve subscription attach rates, and secure long-term retention. Your work directly strengthens partner practices while helping small businesses thrive.
The team & how they connect
You will join a dedicated post-sales team working side-by-side with Solutions Consultants to deepen partner engagement and support account growth. Together, you will collaborate closely across Customer Experience, Marketing, Sales Operations, and Finance to deliver joined-up support for accounting and bookkeeping firms. By acting as trusted strategic advisors, the team ensures our partners have everything they need to scale their practices effectively.
Initially, you will focus on
- Managing a portfolio of accounting and bookkeeping firms using Salesforce CRM to track health signals, forecasting, and expansion pipelines.
- Conducting structured business reviews and success planning sessions to align commercial goals with platform capabilities.
- Championing full platform adoption across core features, including payroll, online bill pay, analytics, and AI-driven tools.
- Identifying churn risks early and implementing proactive retention and subscription optimisation strategies.
Where and how you can work
This role offers flexible working arrangements, including hybrid and remote options depending on your location. You will also travel regularly for industry events and on-site partner meetings, with access to collaborative office spaces for team connection days and shared focus time.
Here are some of the things we are looking for
- A background in account management, partner success, or sales within a fast-paced SaaS or technology environment.
- Experience managing a portfolio of partner accounts, with a track record of prioritising effectively to meet growth and retention goals.
- Proven ability to lead strategic business reviews, present to key stakeholders, and navigate value-based commercial conversations.
- Familiarity with Salesforce CRM and data insights to manage pipeline, forecasting, and account health.
- Expertise in positioning broader platform products such as payroll, analytics, or automated workflow tools.
- A collaborative mindset and strong communication skills to work seamlessly with technical consultants and cross-functional teams.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California, New York and Washington: $99,000 - $124,000 USD
- All other States: 84,000 - $105,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Dublin, Dublin, Ireland, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
We’re looking for a Business Development Representative (BDR) to join our Dublin office and help accelerate pipeline generation. This role is ideal for someone with 9+ months of experience in technology sales who thrives in outbound prospecting, account research, and consultative discovery conversations. Experience selling into data, analytics, cloud, or infrastructure teams is a strong plus.
As an BDR you’ll identify and engage target accounts, multi-thread into strategic organizations, and generate qualified pipeline through personalized outreach across phone, email, LinkedIn, and video. You’ll work directly with modern data leaders and technical buyers at fast-growing and enterprise organizations evaluating cloud data infrastructure, analytics modernization, AI initiatives, and data integration strategies.
This is a full-time position based out of our Dublin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Lusha, Nooks, ChatGPT and AI prospecting tools, Gong, Google Workspace, Slack, Vidyard / Loom
What You’ll Do
Generate qualified pipeline through outbound prospecting across target accounts
Research accounts, industries, and personas to craft personalized outreach
Partner closely with Sales Directors to build account strategies and prioritize opportunities
Execute multi-channel outbound campaigns using phone, email, LinkedIn, and video
Conduct discovery conversations to uncover business challenges, technical pain points, and initiatives
Engage data, analytics, engineering, IT, RevOps, and executive personas
Maintain accurate activity, contact, and opportunity data within Salesforce
Collaborate cross-functionally with Marketing, Partnerships, and Sales leadership
Leverage AI tools and sales technologies to improve prospecting efficiency and messaging quality
Consistently achieve and exceed activity, meeting generation, and pipeline targets
Skills We’re Looking For
9+ months of experience in SaaS, cloud, infrastructure, or technology sales development
Strong written and verbal communication skills with the ability to engage technical and business stakeholders
Ability to learn and articulate technical concepts related to data, analytics, cloud, and AI infrastructure
Experience with outbound prospecting and multi-threaded account engagement
Strong organizational skills and ability to manage multiple accounts and priorities simultaneously
Comfortable using AI tools such as ChatGPT or sales engagement platforms to improve research, messaging, and productivity
Coachable, curious, resilient, and motivated by a high-performance sales environment
French Speaking
Bonus Skills
Experience selling into data, analytics, engineering, or IT organizations
Familiarity with modern data stack technologies such as Snowflake, Databricks, dbt, or cloud data warehouses
Experience using Outreach, Sales Navigator, ZoomInfo, or Gong
Previous experience working in a high-growth SaaS environment
Demonstrated success exceeding outbound pipeline generation targets
#LI-LA1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Dublin, Dublin, Ireland, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
We’re looking for a Business Development Representative (BDR) to join our Dublin office and help accelerate pipeline generation. This role is ideal for someone with 9+ months of experience in technology sales who thrives in outbound prospecting, account research, and consultative discovery conversations. Experience selling into data, analytics, cloud, or infrastructure teams is a strong plus.
As an BDR you’ll identify and engage target accounts, multi-thread into strategic organizations, and generate qualified pipeline through personalized outreach across phone, email, LinkedIn, and video. You’ll work directly with modern data leaders and technical buyers at fast-growing and enterprise organizations evaluating cloud data infrastructure, analytics modernization, AI initiatives, and data integration strategies.
This is a full-time position based out of our Dublin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Lusha, Nooks, ChatGPT and AI prospecting tools, Gong, Google Workspace, Slack, Vidyard / Loom
What You’ll Do
Generate qualified pipeline through outbound prospecting across target accounts
Research accounts, industries, and personas to craft personalized outreach
Partner closely with Sales Directors to build account strategies and prioritize opportunities
Execute multi-channel outbound campaigns using phone, email, LinkedIn, and video
Conduct discovery conversations to uncover business challenges, technical pain points, and initiatives
Engage data, analytics, engineering, IT, RevOps, and executive personas
Maintain accurate activity, contact, and opportunity data within Salesforce
Collaborate cross-functionally with Marketing, Partnerships, and Sales leadership
Leverage AI tools and sales technologies to improve prospecting efficiency and messaging quality
Consistently achieve and exceed activity, meeting generation, and pipeline targets
Skills We’re Looking For
9+ months of experience in SaaS, cloud, infrastructure, or technology sales development
Strong written and verbal communication skills with the ability to engage technical and business stakeholders
Ability to learn and articulate technical concepts related to data, analytics, cloud, and AI infrastructure
Experience with outbound prospecting and multi-threaded account engagement
Strong organizational skills and ability to manage multiple accounts and priorities simultaneously
Comfortable using AI tools such as ChatGPT or sales engagement platforms to improve research, messaging, and productivity
Coachable, curious, resilient, and motivated by a high-performance sales environment
German Speaking
Bonus Skills
Experience selling into data, analytics, engineering, or IT organizations
Familiarity with modern data stack technologies such as Snowflake, Databricks, dbt, or cloud data warehouses
Experience using Outreach, Sales Navigator, ZoomInfo, or Gong
Previous experience working in a high-growth SaaS environment
Demonstrated success exceeding outbound pipeline generation targets
#LI-LA1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Our Sales and Solutions teams navigate hard technical conversations spanning inference performance, GPU economics, latency budgets, deployment shape. As Baseten’s platform matures, we need a dedicated owner to translate launch velocity into field readiness. As our first Product Enablement Lead, you'll sit between Product, Marketing, and Sales GTM and own how Baseten's products, features, campaigns, and market moments like the launch of GLM-5.2 https://www.baseten.co/blog/how-we-built-the-worlds-fastest-api-for-glm-52/ or Kimi K3 https://www.baseten.co/blog/making-kimi-k3-tokenization-18x-faster-for-million-token-agentic-workloads/ or the sudden evolution of Tokenomics https://newsletter.semianalysis.com/p/tokenbudgeting-our-conversations as a discipline get translated into field execution. You will own how these launches land with the field, how AEs and SAs stay credible on a highly dynamic technical ecosystem, and how what the field hears from customers makes it back to Product.
This is a hands-on individual contributor role. You are the bridge between product, marketing, and sales. You'll build the system and run it, which includes cross-functional program leadership, direct training and enablement of in-seat reps, and content and curriculum development for managers, sellers, and new hires. Success here will depend on your ability to build repeatable systems and rhythms and to partner across the business and with your enablement colleagues to ensure alignment and speed of execution.
RESPONSIBILITIES
- Own launch readiness: partner with Product and Marketing on positioning, write internal launch comms, and run readiness sessions so AEs and SAs can sell new products on day one.
- Build and deliver technical enablement that makes the field credible on inference, GPUs, latency, and deployment. Raise the floor for AEs; give SAs the depth they need.
- Produce the customer-facing collateral that comes out of this work: decks, battlecards, and demos that hold up in front of an engineer.
- Build repeatable systems, not just content, so enablement keeps pace with the product roadmap.
- Own the Product Feedback system from customers and the field back to Product and Marketing. Help identify what is resonating with customers and what isn't, in order to shape positioning, packaging, and roadmap.
- Define and report on how we know enablement is working (ramp time, adoption of new products in deals, win rate on launches).
REQUIREMENTS
- 5+ years in product enablement, GTM enablement, field enablement, or product marketing at an infrastructure, developer tools, or AI-native company.
- Experience enabling an internal sales field (AEs, SAs), as opposed to onboarding customers' engineers.
- Technical depth: a CS or engineering background, prior SE/SA experience, or a track record of building demos and technical content yourself. You can hold your own in a conversation about model serving.
- Hands-on track record. You have personally written the collateral and run the sessions, and can point to programs, talks, docs, or certifications you built.
- Systems mindset: you think in repeatable workflows, not one-off deliverables, and you're comfortable defining success and measuring it.
- Comfortable operating in ambiguity as the first hire in a function.
- You actively use AI tools to drive your own productivity - in how you draft content, translate technical detail for different audiences, and accelerate your work.
- Based in the SF Bay Area or willing to relocate.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma’s Data Science team partners across product, engineering, design, marketing, sales, and operations to help Figma make better decisions with data. As an intern on our team, you'll work on technical challenges that have real impact on our product and business, and we're looking for interns with strong foundations in coding and statistics and who are clear communicators with both technical and non-technical audiences.
This internship will be based out of our San Francisco or New York Hub.
What you'll do at Figma:
Own a scoped project end to end—from framing the question with Product, Engineering, Design, and Data Science partners through delivering the work—with support from a manager and mentor.
Analyze user behavior, product performance, or business data to uncover insights and translate them into recommendations for businessDesign and evaluate experiments and develop metrics that help teams understand the impact of product changes.Build models to understand user behavior and predict growth
Build and improve data pipelines and tools that make product data more scalable and accessible
Focus areas may include analytics, experimentation, or infrastructure - based on your interests and business needs
Some projects you could work on:
Analyze how people adopt and use a new or existing Figma product experience, define meaningful success metrics, and turn patterns in engagement and retention into product recommendations.
Build and validate a new analytical method or tool that expands how Figma’s Data Science team solves recurring problems.
Study marketing or customer-journey data to identify drivers of acquisition, conversion, or retention.
Develop and evaluate forecasts or models that help teams anticipate user or business trends and plan more effectively
We'd love to hear from you if you have:
Experience using SQL and a scripting language such as Python or R to clean, explore, and analyze data through research, projects, or prior work.
A solid foundation in statistics and quantitative reasoning, with exposure to areas such as experimentation, forecasting, statistical modeling, causal inference, or data modeling.
The ability to structure open-ended questions, validate your analysis, and connect findings to product or business decisions.
Curiosity, initiative, and strong communication and collaboration skills with both technical and non-technical partners.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
This internship role is based in either Figma’s San Francisco or New York hub offices, and has the hourly base pay rate stated below. Figma also offers interns a housing stipend and travel reimbursement. Figma’s compensation and benefits are subject to change and may be modified in the future.
Internship
$46
—
$46 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: EMEA; Ireland; Portugal; United Kingdom; Spain; Brazil; Canada
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. We're open to candidates based anywhere in the AMER or EMEA regions.
Role Summary
We are hiring a content marketing lead to set the company-wide direction for Oyster’s editorial narrative: the category story we tell about the future of work, the arguments our executives make in public, and the original research that HR, Finance, and Legal leaders cite when making decisions.
You will operate as an AI-first functional lead rather than a traditional editorial manager. There are no direct reports, deliberately. Your leverage will come from the AI systems and governance you design—research agents, brand-voice models, fact-checking, source verification, repurposing, and evaluation—plus the senior stakeholders, freelancers, agencies, and subject-matter experts you mobilize.
We are looking for the person who wants to find out how much editorial ambition one exceptional operator with a well-built AI stack can carry, and who will set the standard for what an AI-native content function looks like. The scope is unusual for a single role: a live audience across our library, newsletter, and podcast; a leadership team that publishes and speaks; proprietary employment data from 180+ countries; and the mandate to build this function the way it should be built, not the way it has always been done.
Key Responsibilities
Own the narrative
- Define Oyster’s long-term editorial and category strategy across Marketing, executive leadership, Product, People, Legal, and customer-facing teams.
- Resolve high-stakes narrative trade-offs and establish the positions, evidence standards, and language Oyster uses consistently across business areas.
- Own a multi-year editorial roadmap and a focused portfolio of flagship research and thought-leadership bets linked to company strategy.
- Act as the final quality bar for voice, accuracy, evidence, and taste across human- and AI-produced content.
Build company-wide AI content mechanisms
- Architect and govern reusable systems for research, brand voice, fact-checking, source verification, repurposing, evaluation, and reporting.
- Define risk-based rules for where AI leads, where humans lead, and where specialist or executive approval is mandatory.
- Establish mechanisms and standards adopted across Marketing and relevant partner teams, not only within the content workflow.
- Measure leverage through throughput, cycle time, cost, adoption, quality, and business impact; evolve the system each quarter.
Lead thought leadership and executive voice
- Set the operating model for executive publishing and advise leaders on the arguments Oyster should make publicly.
- Turn proprietary employment, salary, and hiring data into a durable original-research programme that shapes external conversation.
- Mobilize newsletter, podcast, events, PR, analyst relations, Product Marketing, partner/customer storytelling, and social around shared narratives.
Own business impact
- Connect editorial and narrative decisions to company growth, customer trust, target-account engagement, earned influence, and pipeline.
- Build reporting that enables executives and teams to make better portfolio and investment decisions.
- Identify emerging market shifts early and recommend company responses before they become obvious.
Mobilize the extended organization
- Set direction for senior stakeholders, freelancers, agencies, specialists, and subject-matter experts without relying on formal authority.
- Create decision rights, operating rhythms, and shared standards that enable multiple teams to execute consistently.
- Define the long-term roadmap and future organizational shape of the capability, including what remains expert-led, becomes a system, or requires hiring.
Core Requirements
- 8+ years in content, editorial, or brand journalism, including senior ownership of a brand narrative or thought leadership programme at a B2B technology company.
- Evidence of setting a company or category narrative that changed decisions, earned external authority, and was adopted across teams.
- A portfolio of work that earned attention on merit through citations, quotations, debate, or organic sharing.
- A demonstrated AI-first practice beyond drafting, including agents, custom workflows, evaluation, QA, governance, and adoption by others.
- Exceptional English-language editorial judgment, writing, editing, sourcing, and voice control.
- Ability to turn proprietary data and complex research into clear, defensible arguments with business relevance.
- Experience making high-leverage trade-offs and setting direction across executives and multiple functions without formal authority.
- Proven ability to build scalable mechanisms, operating standards, and roadmaps that enable others to deliver consistently.
- Genuine motivation to operate as a high-autonomy IC with no direct reports and company-critical scope.
Bonus
- Domain background in HR tech, global employment, future of work, fintech, or another compliance-heavy category.
- Experience with AI search visibility — optimising for how assistants retrieve, summarise, and cite sources.
- Multimedia range: video, podcast, or design fluency.
- Experience standing up an in-house newsroom or an original research programme.
- You have worked or lived across multiple markets, or speak more than one language.
This might not be right for you if...
- You want a people-management role now rather than a high-autonomy IC remit.
- Your AI experience is primarily prompting for drafts rather than building and evaluating systems.
- You prefer high-volume production to a small portfolio of high-conviction work.
- You are uncomfortable challenging vague, unsourced, or off-voice work—including work from senior stakeholders.
- You need a tightly defined execution plan rather than shaping a function under ambiguity.
You'll also need
- A reliable home internet connection and fluency in both written and spoken English
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Palo Alto
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
We're hiring a Technical Program Manager to partner with Mistral's code and vibe research team - the researchers shaping how our models write, reason about, and play with code. You'll be their operational counterpart - the person who absorbs what the team is working on and makes it legible to the team, to leadership, and to adjacent teams.
This isn't a coordination role. It's a research partnership role - embedded with the team, fluent in what they're building, and operationally responsible for everything that isn't the science itself.
The ideal candidate is someone who is genuinely excited about code models. You play with them. You have opinions about what makes them feel good to use. You read the papers because you want to, not because you have to. A research background is a plus but not required - what matters is that you care about this domain and can hold your own in a room full of researchers working on it.
WHAT WILL YOU DO
- Research Visibility: Partner with the team to maintain a shared, accessible view of their ongoing work - what's in flight, where it's heading, what's ready to hand off. Make the research legible to adjacent teams and leadership without pulling researchers into status work.
- Operational Partnership: Be the team's operational partner. Handle the coordination, resourcing, and cross-team conversations that would otherwise sit on researchers' plates - so the team can stay focused on the science.
- Research-to-release: Own the operational path from research work to release candidate for code and vibe workstreams. Partner with the release function to ensure the team's work flows cleanly into Mistral's release machinery.
- Visibility & Communication Cadence: Code and vibe research connects to many other efforts across the organization. Keep these interfaces clean and high-signal, so the team's work integrates naturally with the wider science org.
- Strategic Communication: Translate the team's work into clear, well-timed updates for leadership and adjacent teams - what's being built, what matters, what's coming next.
WHAT WE'RE LOOKING FOR
- Genuine enthusiasm for code models and coding assistants - you play with them, push them, have opinions about them
- Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience
- 3+ years of experience in technical program management, operations, or research coordination
- Strong analytical skills; comfortable working in ambiguity and shaping it into structure
- Ability to engage substantively with research work and build real credibility with technical teams
- Excellent written and verbal communication; able to translate technical detail into clarity for different audiences
Nice to have criteria/ would be ideal if you have/are:
- Experience in research-heavy or ML/AI organizations
- Familiarity with code generation, coding agents, software engineering benchmarks, or related research areas
- Hands-on experience with modern coding tools - you're a user, not just an observer
- Track record of building systemic processes from the ground up
- Comfort working in fast-paced, high-ambiguity environments where priorities shift quickly
WHY JOIN US?
- Shape how frontier AI is built and released: You’ll design and operate the systems that connect scientific discovery to real-world deployment - ensuring our work scales with clarity, reliability, and speed
- Work inside the Science OS: Join a team building the operational backbone of Mistral’s science organization - where structure meets creativity and processes evolve through use, not bureaucracy
- Drive visible, high-leverage impact: Your work will sit at the intersection of research, engineering, and leadership - turning complexity into alignment and enabling confident, data-informed decisions across the company
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote, Canada
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Marketing Automation Architect plays a key role in influencing the strategic and technical direction for the Marketing Operations and Analytics teams within Adobe Marketo Engage and the marketing automation ecosystem at PointClickCare. Reporting to the Director, Marketing Analytics & Marketing Technology, this role defines the vision, architecture, and governance of the marketing automation platform while enabling scalable, data-driven customer engagement across the buyer lifecycle. The role combines platform architecture, solution design, technical leadership, and strategic consulting, partnering with Marketing, Sales Operations, Revenue Operations, IT, Analytics, and Product Marketing to keep the MarTech ecosystem scalable, reliable, secure, and positioned for future innovation.
Key Responsibilities:
Platform Architecture, Strategy & Governance:
Shape the technical vision, architecture, and roadmap for Adobe Marketo Engage; establish platform governance, standards, and best practices; identify technical debt and architectural opportunities; oversee platform health, performance, and administration.
Solution Design & Marketing Automation Delivery:
Design and implement journey-based marketing programs, lifecycle automation, lead nurturing, segmentation, forms, landing pages, and reusable program templates; serve as primary technical consultant for Marketing, Sales Operations, and Customer Success.
Enterprise Integrations & MarTech Ecosystem:
Own and optimize the Marketo/Salesforce integration (synchronization, lifecycle logic, field mappings, data integrity); manage integrations with webinar, event, LeanData, live chat, and CMS platforms; act as primary technical liaison with Adobe Marketo Support.
Lead Scoring & Lifecycle Management:
Own the strategy, governance, and continuous optimization of lead scoring models and lifecycle frameworks in partnership with Sales Operations and Analytics to improve lead quality, conversion, and pipeline performance.
Technical Leadership, Security Communications & Enablement:
Serve as subject matter expert and mentor for the Marketing Operations team; own governance of customer-facing security and service communications with Security, Product, Legal, and Corporate Communications; lead continuous improvement and AI adoption initiatives.
Required Skills & Experience:
Bachelor's degree, diploma, or equivalent combination of education, certifications, and experience.
8+ years of experience administering and architecting Adobe Marketo Engage within complex B2B enterprise environments.
Extensive experience designing enterprise marketing automation strategies, lifecycle programs, lead scoring frameworks, and scalable automation solutions.
Deep expertise integrating Marketo with Salesforce CRM and enterprise marketing technology platforms.
Demonstrated success establishing platform governance, standards, and operational best practices.
Experience leading cross-functional initiatives involving Marketing, Sales Operations, Revenue Operations, and IT.
Adobe Marketo Engage Certified Expert certification required or strongly preferred
Strong analytical mindset, excellent troubleshooting and solution design capabilities, and clear communication skills.
Preferred Experience:
Salesforce certification considered an asset.
AI fluency and/or experience leveraging Microsoft 365 Copilot to improve productivity, collaboration, and marketing operations.
Hands-on experience with LeanData, webinar platforms, and other event technologies beyond core Marketo/Salesforce administration.
Working knowledge of privacy regulations including CASL and GDPR, and of marketing analytics, attribution, and dashboard development.
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $124,000 - $138,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Marketing Automation Architect plays a key role in influencing the strategic and technical direction for the Marketing Operations and Analytics teams within Adobe Marketo Engage and the marketing automation ecosystem at PointClickCare. Reporting to the Director, Marketing Analytics & Marketing Technology, this role defines the vision, architecture, and governance of the marketing automation platform while enabling scalable, data-driven customer engagement across the buyer lifecycle. The role combines platform architecture, solution design, technical leadership, and strategic consulting, partnering with Marketing, Sales Operations, Revenue Operations, IT, Analytics, and Product Marketing to keep the MarTech ecosystem scalable, reliable, secure, and positioned for future innovation.
Key Responsibilities:
Platform Architecture, Strategy & Governance:
Shape the technical vision, architecture, and roadmap for Adobe Marketo Engage; establish platform governance, standards, and best practices; identify technical debt and architectural opportunities; oversee platform health, performance, and administration.
Solution Design & Marketing Automation Delivery:
Design and implement journey-based marketing programs, lifecycle automation, lead nurturing, segmentation, forms, landing pages, and reusable program templates; serve as primary technical consultant for Marketing, Sales Operations, and Customer Success.
Enterprise Integrations & MarTech Ecosystem:
Own and optimize the Marketo/Salesforce integration (synchronization, lifecycle logic, field mappings, data integrity); manage integrations with webinar, event, LeanData, live chat, and CMS platforms; act as primary technical liaison with Adobe Marketo Support.
Lead Scoring & Lifecycle Management:
Own the strategy, governance, and continuous optimization of lead scoring models and lifecycle frameworks in partnership with Sales Operations and Analytics to improve lead quality, conversion, and pipeline performance.
Technical Leadership, Security Communications & Enablement:
Serve as subject matter expert and mentor for the Marketing Operations team; own governance of customer-facing security and service communications with Security, Product, Legal, and Corporate Communications; lead continuous improvement and AI adoption initiatives.
Required Skills & Experience:
Bachelor's degree, diploma, or equivalent combination of education, certifications, and experience.
8+ years of experience administering and architecting Adobe Marketo Engage within complex B2B enterprise environments.
Extensive experience designing enterprise marketing automation strategies, lifecycle programs, lead scoring frameworks, and scalable automation solutions.
Deep expertise integrating Marketo with Salesforce CRM and enterprise marketing technology platforms.
Demonstrated success establishing platform governance, standards, and operational best practices.
Experience leading cross-functional initiatives involving Marketing, Sales Operations, Revenue Operations, and IT.
Adobe Marketo Engage Certified Expert certification required or strongly preferred
Strong analytical mindset, excellent troubleshooting and solution design capabilities, and clear communication skills.
Preferred Experience:
Salesforce certification considered an asset.
AI fluency and/or experience leveraging Microsoft 365 Copilot to improve productivity, collaboration, and marketing operations.
Hands-on experience with LeanData, webinar platforms, and other event technologies beyond core Marketo/Salesforce administration.
Working knowledge of privacy regulations including CASL and GDPR, and of marketing analytics, attribution, and dashboard development.
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $159,000 - $177,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
The Research, Analytics & Data Science (RAD) team at Intercom uses data and insights to drive evidence-based decision-making. We're a team of data scientists and product researchers who use data - both big and small - to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers.
We’re now seeing strong demand for data scientists who can apply their expertise directly with our most strategic customers. As a Forward Deployed Data Scientist, you’ll embed with customers to build Enterprise-grade Fin deployments. You’ll play a pivotal role in transforming how our most strategic customers scale customer support — working closely with them and our go-to-market teams to design, build, and implement data-driven solutions that unlock measurable impact. You’ll also feed insights from these frontline deployments back into Intercom’s product and strategy — helping shape the future of AI customer service.
This is a high-ownership role for someone who thrives in ambiguous environments, is energized by solving complex, real-world problems with data, and is motivated by seeing their work translate into both customer impact and product evolution.
What will I be doing?
Drive the adoption of Fin by helping customers automate and scale their support operations.
Embed with strategic customers to understand their support workflows, data, and business challenges — to identify and implement opportunities where AI can deliver measurable impact.
Steer customers toward best practices in measurement and AI adoption to realize the full value of Fin.
Partner closely with Sales, Success, and Product to deliver seamless customer experiences and successful deployments, and to create feedback loops that shape product development.
Use AI to prototype, test, and scale data-driven solutions, building tools that make us faster and more effective in driving Fin adoption and customer impact.
What skills do I need?
Proven ability to apply data science in real-world business contexts to drive measurable outcomes.
Strong collaboration mindset; skilled at working across Sales, Success, Product, and Engineering.
High adaptability and ownership: able to shift between deep technical analysis and high-level strategic framing.
Excellent communication skills, both technical and non-technical.
Rapid prototyping with systems thinking: you know when a customer needs a fast, bespoke answer, and when to build something others will keep using.
Excellent SQL and production-aware Python, you write code other people can run, not just code that runs once and are experienced applying analytical and statistical methods to real business problems.
Experience with AI/ML evaluation, LLM-driven applications, or conversational AI.
Willing to travel and work on-site with customers to build deep relationships and uncover insights firsthand.
Bonus skills and attributes
Experience in technical consulting, customer-facing analytics, or SaaS product data science.
Experience reframing the problem, not just solving it, you've spotted when the question you were handed wasn't the right one, and changed what got worked on.
Experience applying AI to scale the data science workflow.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $206,600- $229,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is seeking a curious, strategic, and results-focused Senior Product Marketing Manager to lead the development and execution of go-to-market strategies for AI-powered products within our SaaS lead tracking, engagement and insights platform. This is a high-impact role for someone who is comfortable navigating shifting priorities, moves quickly from strategy to execution, and is excited to shape how businesses adopt and get value from AI.
You will be a key member of the CallRail marketing team and have the opportunity to work on a diverse set of projects, partnering cross-functionally across sales, product management, and marketing. Success in this role requires a deep understanding of your ideal customer, strong instincts for storytelling and differentiation, and a bias toward action and measurement. You will own performance for the areas you support, but your impact goes beyond the numbers. You will be expected to look around corners, identify opportunities and challenges before they become obvious, and push the organization toward better decisions for our customers and our business. The right candidate will be able to cut through complexity, distill what matters most, and turn a high velocity of new capabilities into simple, intuitive stories that help customers and sales understand the value and ultimately drive acquisition and adoption.
What You'll Do
Own the positioning and messaging for CallRail’s AI products, serving as the expert on our buyers, market, and competitive landscape.
Own performance across your portfolio, using acquisition, adoption, conversion, and churn data to identify opportunities and drive results.
Recommend pricing and packaging strategies that drive acquisition, product usage, and revenue growth.
Stay ahead of AI adoption, buyer trends, and the competitive landscape, proactively identifying opportunities and insights that shape product, go-to-market, and investment decisions.
Partner with Product to turn complex capabilities into simple, compelling narratives that connect individual features to the broader CallRail platform and customer value.
Analyze customer, product, and sales data to uncover patterns, define segments, size opportunities, and recommend where and how we should go to market.
Act as the voice of the customer, by collecting and synthesizing research, feedback, and product usage to uncover needs and influence product and GTM strategy.
Partner across Marketing and Sales to test messaging, promotions, segmentation, verticalization, and GTM strategies, then scale what works.
Enable Sales and Support with the messaging, training, and tools they need to clearly communicate customer value.
Lead go-to-market launches for new products and capabilities, aligning cross-functional teams from strategy through execution.
Develop and maintain competitive intelligence analyzing competitor's offerings to identify potential gaps, opportunities to differentiate, and contribute to CallRail's competitive intelligence.
Represent CallRail as an external thought leader through speaking engagements, written content, and industry conversations.
What You'll Need
BBS/BA and 7+ years experience in strategic marketing or product marketing, ideally within MarTech, AI, or B2B SaaS. Experience with marketing attribution and SMB audiences is a plus.
Deep, proven expertise in market research, positioning, messaging, pricing, and go-to-market strategy.
Track record of leading product & feature launches and GTM strategies that drive measurable revenue and adoption.
Strong strategic judgment, with the ability to cut through complexity, identify what matters most, and turn insights into clear recommendations.
Proven ability to independently lead complex initiatives from strategy through execution.
Operate effectively in a high-velocity, ambiguous environment while maintaining strong judgment and attention to detail.
Exceptional communication and writing skills, with a talent for making complex products and ideas simple and compelling.
Extremely comfortable manipulating and analyzing large datasets, with fluency in Excel/Google Sheets and performance metrics.
Strong analytical mindset, with the ability to turn large data sets into clear insights and strategic recommendations. Looker experience is a plus.
Strong cross-functional influence, with the ability to challenge assumptions, align teams, and shape decisions across Product, Sales, Marketing, and leadership.
Strong prioritization and judgment, with the ability to independently balance competing priorities and focus on the work that will have the greatest impact.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is seeking a curious, strategic, and results-focused Product Marketing Manager to develop and execute go-to-market strategies for AI-powered products within our SaaS lead tracking, engagement, and insights platform. This is a high-impact role for someone who is comfortable navigating shifting priorities, moves quickly from strategy to execution, and is excited to help businesses adopt and get value from AI.
You will be a key member of the CallRail marketing team and have the opportunity to work on a diverse set of projects, partnering cross-functionally across sales, product management, and marketing. Success in this role requires a deep understanding of your ideal customer, strong instincts for storytelling and differentiation, and a bias toward action and measurement. You will own performance for the areas you support, but your impact goes beyond the numbers. You will use customer insights, market trends, and data to identify opportunities and improve results. You will be expected to bring forward ideas, insights, and recommendations that push the organization toward better decisions for our customers and our business. The right candidate will be able to cut through complexity, distill what matters most, and turn a high velocity of new capabilities into simple, intuitive stories that help customers and sales understand the value and ultimately drive acquisition and adoption.
What You'll Do
Own positioning and messaging for the CallRail products you support, grounded in a strong understanding of our buyers, market, and competitive landscape.
Track performance across your portfolio, using acquisition, adoption, conversion, and churn data to identify opportunities and recommend actions.
Contribute to pricing and packaging strategies that drive acquisition, product usage, and revenue growth.
Stay current on AI adoption, buyer trends, and the competitive landscape, surfacing insights that inform product and go-to-market decisions.
Partner with Product to turn complex capabilities into simple, compelling narratives that connect individual features to broader customer value.
Analyze customer, product, and sales data to uncover patterns, define segments, size opportunities, and shape go-to-market strategies.
Act as the voice of the customer by collecting and synthesizing research, feedback, and product usage to uncover needs and shape product and go-to-market strategy.
Partner across Marketing and Sales to develop and test messaging, promotions, segmentation, verticalization, and go-to-market strategies, then apply what works.
Enable Sales and Support with the messaging, training, and tools they need to clearly communicate customer value.
Lead go-to-market launches for new products and capabilities, coordinating cross-functional teams from planning through execution.
Develop and maintain competitive intelligence to identify market gaps, competitive threats, and opportunities to differentiate CallRail.
What You'll Need
Bachelor’s degree and 4+ years of experience in strategic marketing or product marketing, ideally within MarTech, AI, or B2B SaaS. Experience with marketing attribution and SMB audiences is a plus.
Strong experience in market research, positioning, messaging, pricing, and go-to-market strategy.
Track record of leading product and feature launches that drive measurable business results.
Strong strategic thinking, with the ability to cut through complexity, identify what matters most, and turn insights into clear recommendations.
Ability to independently own initiatives from strategy through execution while collaborating closely with cross-functional partners.
Able to move quickly through ambiguity without sacrificing judgment or attention to detail.
Excellent communication and writing skills, with a talent for making complex products and ideas simple and compelling.
Extremely comfortable manipulating and analyzing large datasets, with fluency in Excel/Google Sheets and performance metrics.
Strong analytical mindset, with the ability to turn large datasets into clear insights and strategic recommendations. Looker experience is a plus.
Strong cross-functional collaboration and influence skills, with the ability to build alignment across Product, Sales, and Marketing.
Strong prioritization skills, with the ability to balance competing priorities and focus on the work that will have the greatest impact.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
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