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Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s AI Insights team, within Research, is hiring a builder with exceptional design craft and deep AI fluency. You will report to Noam Segal, Director of AI Insights. You will build internal AI products that help Figmates understand our customers and their needs. These products will scale customer intimacy across Figma and inform product and business decisions. You enjoy figuring things out by making them. You own products from the first idea through design, building, evaluation, and adoption. You build primarily with AI tools and apply strong design and product judgment throughout. You ship early, improve rapidly, and hold internal experiences to the care expected of customer-facing Figma products. This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States. What you’ll do at Figma: Identify where Figmates need better customer understanding. Choose opportunities where an internal product can make a meaningful difference Design clear, compelling experiences that help employees find customer evidence, understand needs, and make informed decisions Use AI tools to build and ship internal products. Own the work from initial concept through launch and continued use Ship focused versions early. Improve them rapidly through feedback, actual use, and careful attention to interaction and visual details Define a high quality bar for AI behavior, evidence quality, and usability. Build evaluations that expose failures and verify improvements Partner with Research, Design, Product, Engineering, and internal users to launch products and support adoption Demonstrate what you build, explain your decisions, and share reusable tools and practices. Measure whether the products improve customer understanding We’d love to hear from you if you have: Demonstrated exceptional design craft through a background in UX or product design, with strong interaction design, visual judgment, and the ability to simplify complex workflows without sacrificing important details Build and shipped impactful products by turning ambitious ideas into working solutions using AI tools, demonstrating significant hands-on contributions, strong execution, and sustained value beyond initial prototypes Applied deep AI fluency to build sophisticated workflows that connect models, data, and tools, troubleshoot failures across prompts and integrations, and translate emerging capabilities into effective products Exercised strong product judgment by identifying unmet user needs, translating complex customer information into intuitive experiences, and making thoughtful tradeoffs across scope, quality, and speed While it’s not required, it’s an added plus if you also have: Hold an academic background in design, interaction design, or human-computer interaction Bring a track record in customer research or in building research platforms and tools that help employees explore customer evidence Align teams around product priorities, communicate a clear point of view, and drive adoption by resolving competing needs with clear tradeoffs Build evaluations based on realistic tasks to verify the accuracy, evidence quality, and usability of AI-powered products Demonstrate familiarity with Figma’s products At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $250,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Product Marketing and Enablement connects 1Password’s product strategy to the customer conversations that drive growth. In this Senior Staff individual contributor role, you’ll own the product-to-field motion for Unified Access, Software as a Service (SaaS) Manager, and multi-product expansion, helping Account Executives (AEs), Sales Engineers (SEs), and Customer Success Managers (CSMs) connect the needs of Information Technology (IT), security, finance, and executive buyers to the right solutions. Through clear cross-product storytelling, sales guidance, and close partnership with Product and Sales, you’ll help 1Password advance its mission to unleash employee productivity without compromising security. Reporting to the Director, Product Marketing and Enablement, this role is remote across the United States and Canada. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.   This is a remote opportunity within Canada and the US. What we’re looking for: • A track record of bringing complex technical Business-to-Business (B2B) products, new use cases, or emerging categories to market, with the ability to build product motions spanning discovery, evaluation, technical validation, purchase, adoption, and expansion. • Familiarity with sales-led enterprise organizations, including complex buying cycles, Account Executives (AEs), Sales Engineers (SEs), technical buyers, and multi-threaded customer opportunities. • Cross-functional leadership across Product, Engineering, Product Marketing, Sales, and Go-to-Market (GTM) Enablement, with credibility among Information Technology (IT), security, finance, and executive audiences. • Deep fluency in multi-product enterprise software, Software as a Service (SaaS) management, or platform narratives, along with working knowledge of enterprise IT, cross-sell motions, and value-based selling. • The ability to translate technical product behavior into clear enablement content that addresses customer problems, key use cases, and business value; collaborate effectively with Product and Engineering subject-matter experts; and earn the trust of SEs and technical buyers. • Strategic leadership with limited supervision, including shaping portfolio priorities, readiness roadmaps, operating practices, and measurement approaches; influencing senior leaders without formal authority; and making thoughtful trade-offs in ambiguous environments. • Strong written and verbal communication across technical, commercial, and executive audiences, including the ability to explain complex products in plain English, develop compelling narratives, maintain a clear point of view, and update recommendations when the evidence changes. You also use artificial intelligence (AI) thoughtfully to accelerate research, analysis, and content development while retaining ownership of strategy, judgment, and quality. Preferred qualifications: • Exposure to launching products, categories, or sales motions in SaaS management, enterprise platforms, cross-sell, or related markets; working with cross-functional buying groups and multi-threaded enterprise deals; using field data, call insights, win-loss feedback, or seller research to prioritize execution; or holding security certifications or equivalent technical training. What you can expect: • Own the product enablement plan for Unified Access, SaaS Manager, and multi-product expansion, prioritizing readiness work based on business impact, customer needs, launches, and field evidence. • Own the Unified Access field narrative, master deck, pitch decks, talk tracks, qualification questions, discovery guidance, and product training that help sellers tell one connected story. • Adapt the Unified Access and SaaS Manager stories for IT, security, finance, and executive buyers, translating product capabilities into clear customer and business value. • Define how the products fit into cross-sell, upmarket, and multi-product sales plays, including expansion from the Enterprise Password Manager base and strategies for multi-threading opportunities. • Act as an escalation point for strategic opportunities, join live customer conversations, support discovery and demos, and coach sellers through complex technical questions and objections. • Equip CSMs with the stories and guidance they need to drive cross-sell, adoption, and expansion across the portfolio. • Partner with Technical Marketing and Demo Engineering to map demos to sales plays, then use field feedback, win-loss analysis, and customer insights to improve product decisions, messaging, launches, and enablement.   USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Australia; Singapore Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates residing in Australia or Singapore only. You can work from anywhere within those countries. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do - Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery - Investigate and resolve inbound customer issues reported through a variety of communication channels, including email, Slack, Twitter, and Reddit - Partner with our engineering team to document and reproduce bugs - Surface trends and insights from customer feedback to the team at large to inform product choices - Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations - Deliver high-touch Enterprise support at scale, navigating complex account needs alongside Customer Success and Sales Requirements - Passion about technology, quality, and Linear’s mission - Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users. - Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile). - Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role. - Currently based in Australia or Singapore. What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites - Remote-first with no required commute Learn how we think and work - A story about our mission: Read Me https://linear.app/readme - Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear - How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear - How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear - A video series: Conversations on Quality https://linear.app/quality - Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear

Location: Europe Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the default tool of choice for high-performance teams to build their products. A fully remote company from the start, our team is distributed across the US, Latin America, and Europe. No matter where we come from, we are makers at our core. We love new challenges and care deeply about the quality of our work. Role summary We're looking for a Creative Producer to help bring Linear's creative work to life. You'll work closely with Linear's internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches. In this role, you'll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you'll make sure great ideas turn into great work that ship on time. What you’ll do - Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned - Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively - Work closely with the Creative Director to plan projects, manage priorities, and keep the team's workload organized - Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly - Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables - Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work - Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates What we’re looking for - 5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio - Strong organizational skills and the ability to manage multiple projects and competing priorities - Excellent communication skills and confidence working with creative teams and cross-functional stakeholders - A proactive, self-directed approach with strong ownership and attention to detail - Good creative judgment and an appreciation for high-quality design and craftsmanship - Experience working with designers, developers, and other creative disciplines - Bonus: A background in design or hands-on experience with creative tools and workflows What we offer - Interesting and challenging work - Work-life balance - Competitive salary and equity - Employee-friendly equity terms (early exercise, extended exercise) - Stipend to set up your home office - Paid lunch and coffee during workdays - Work remotely, no commuting to the office - Paid co-working space/desk at an office - Health, dental, and vision insurance (US) - Regular team events and offsites - 5 weeks of paid vacation - 4 months of paid parental leave Learn more about Linear - A story about our mission: Read Me https://linear.app/readme - Scatter Brain chat with our CEO, Karri Saarinen: A better way to build software https://sarharibhakti.substack.com/p/a-better-way-to-build-software?utm_medium=web

Location: North America; Europe Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the default tool of choice for high-performance teams to build their products. A fully remote company from the start, our team is distributed across the US, Latin America, and Europe. No matter where we come from, we are makers at our core. We love new challenges and care deeply about the quality of our work. Role summary We're looking for a Creative Producer to help bring Linear's creative work to life. You'll work closely with Linear's internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches. In this role, you'll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you'll make sure great ideas turn into great work that ship on time. What you’ll do - Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned - Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively - Work closely with the Creative Director to plan projects, manage priorities, and keep the team's workload organized - Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly - Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables - Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work - Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates What we’re looking for - 5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio - Strong organizational skills and the ability to manage multiple projects and competing priorities - Excellent communication skills and confidence working with creative teams and cross-functional stakeholders - A proactive, self-directed approach with strong ownership and attention to detail - Good creative judgment and an appreciation for high-quality design and craftsmanship - Experience working with designers, developers, and other creative disciplines - Bonus: A background in design or hands-on experience with creative tools and workflows What we offer - Interesting and challenging work - Work-life balance - Competitive salary and equity - Employee-friendly equity terms (early exercise, extended exercise) - Stipend to set up your home office - Paid lunch and coffee during workdays - Work remotely, no commuting to the office - Paid co-working space/desk at an office - Health, dental, and vision insurance (US) - Regular team events and offsites - 5 weeks of paid vacation - 4 months of paid parental leave Learn more about Linear - A story about our mission: Read Me https://linear.app/readme - Scatter Brain chat with our CEO, Karri Saarinen: A better way to build software https://sarharibhakti.substack.com/p/a-better-way-to-build-software?utm_medium=web

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, and Product Engineering teams to build the systems that decide how Anthropic's users get unblocked when something goes wrong, and how what they report turns into product fixes, in partnership with the product teams that own the experience. Claude will be the primary operator of that support experience. Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what’s left quickly and accurately. . Your north star is fewer support cases per user, and whole categories of cases eliminated, even as the product grows. The best outcome is a case that never gets opened because the product problem behind it was found and fixed. Everything in the support experience is in scope. You decide where to start. You'll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships. You will define and own the strategy and roadmap for the support-to-product feedback loop, including the escalation paths for billing, fraud, and high-visibility cases, and the metrics that show whether contact rate is falling. Responsibilities Deeply understand the needs of Product Support Operations, AI Support, Billing, Fraud, and the product engineering teams that own support drivers, from specialists handling enterprise escalations to engineers who need a support case turned into a reproducible bug they can fix. Define and iterate on the support-to-product loop: how a case is classified, how recurring drivers are surfaced in near real time with case examples and recommended fixes, how each driver gets a named owner, and how we confirm the fix decreased case volume. Own the metrics behind it:  inbound case volume by driver, drivers fixed at the root, and time from first case to shipped fix, alongside the response-time and CSAT targets Product Support Operations already runs on. Own the customer's experience of getting unblocked: how quickly a user reaches a resolution and how little friction they hit on the way, whether Claude resolves the case or hands it to a specialist. Minimize the blast radius of novel issues. New models and product changes will keep creating new drivers no one can predict; catch each one at its first reports, assess impact, and get the fix prioritized while the affected group is still small. Partner with engineering and data science to build the systems that scale with Anthropic’s growth: Claude as the first responder, the data pipeline behind driver detection, and the tooling that lets Claude hand a diagnosed case to the right team. Drive product strategy and roadmap for the in-house Claude support layer, including what Claude resolves on its own, what it escalates and to whom, and how far it goes toward filing and fixing the underlying product issue itself. Own the trade-off framework between intake reduction, response time, cost, and quality, making transparent prioritization decisions about which drivers get fixed first and communicating them clearly to Product Support and senior leadership. Build conviction about what support looks like when Claude is the primary operator, and translate that into a roadmap that gets Anthropic there ahead of the volume curve. You may be a good fit if you have 7+ years of product management experience, with deep exposure to support systems, customer operations tooling, billing or payments, or internal platforms that serve operations teams Experience taking technical platform products from infancy to scale: you've built something from the ground up and grown it to serve demanding internal or external engineering customers Track record of building products that balance the needs of multiple personas, and of making prioritization trade-offs between them and communicating them clearly Ability to internalize complex technical systems (case routing, billing and payments flows, LLM-based agents, data pipelines) and translate that understanding into a comprehensive product vision Fluent across functions: you're equally credible reading a failed-payment trace with engineers, walking a specialist through why a driver got deprioritized, and explaining intake trends to leadership A strong thesis on how AI changes support: you've thought deeply about what happens when the agent that answers the case can also diagnose, file, and fix what caused it, and you want to build that Experience scaling an LLM-based product or experience from prototype to real volume, and a clear view of what breaks on the way: quality drift, cost, latency, and user trust Scrappy and resourceful: you do what it takes to get things done in a fast-moving environment Strong candidates may have: Built or scaled the systems behind a high-volume support operation for consumer or developer products: case data pipelines, driver analytics, or LLM-based support agents. Shipped an LLM-based support or operations agent in production and understand the trust, escalation, and quality-measurement problems that come with it. Defined and operationalized contact-rate or case-deflection metrics, and a point of view on how those metrics change when the fix ships in the product instead of the help center. Scaled through hypergrowth in support-heavy environments (consumer subscriptions, developer platforms, or fintech). Experience getting product and engineering teams to own support drivers, with proven evidence of driving ownership through clear evidence and product quality. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $385,000 — $460,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. *Open to hiring remote across the US — we also have offices in NYC, San Francisco, and Seattle This is a rare PM role with true vertical ownership across the full product lifecycle, from early-stage research and pre-training through post-training, UX buildout, GTM strategy, and pricing. It gives the right person a GM-like mandate to drive product decisions end-to-end, in a way that’s unique for a company of our scale. We’re looking for a Product Manager to build the AI tools our customers will rely on. You have a real engineering or quantitative foundation and a track record of shipping products. You can take the state-of-the-art systems our research team builds and turn them into products that creators love. You’ll deeply understand what users want, what’s technically possible, and what’s strategic for our business. You’ll be the bridge between our users and our internal teams, so we ship our models and products with the most value for Runway’s creators. This role is a fundamental and critical part of the team at a market-defining company in its early stages. What you’ll do - Own the product strategy and roadmap for your area, from early model development through launch, pricing, and go-to-market - Partner with research to shape what gets built, translating customer needs and model capabilities into clear product requirements and priorities - Work closely with engineering and design to ship new products and continuously improve existing ones, making sound technical tradeoffs along the way - Define and analyze product metrics, run A/B tests, and use data (including your own SQL and Python analysis) to validate pain points and prioritize features - Talk with users weekly to uncover use cases and turn feedback into product decisions - Drive pricing and GTM strategy in partnership with business teams What you’ll need - 4+ years of product management experience, including taking products from zero to one - A strong technical foundation, typically demonstrated by things like the following: - A degree in a technical or quantitative field such as computer science, HCI, math, statistics, or physics - Professional experience writing code before the LLM codegen era (e.g., as a software engineer, data scientist, data analyst, or technical founder who built and bootstrapped a product) - Hands-on fluency with SQL, Python, AI code generation tools, and version control best practices - Working knowledge of current ML capabilities and products, and the ability to discuss tradeoffs with researchers and engineers - Experience in fast-moving teams, with comfort operating amid ambiguity - Excellent written and verbal communication skills Nice to have - Experience with generative AI, creative tools, or media products - Experience owning pricing or GTM for a product Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: United States Remote Workplace: Remote ABOUT THE TEAM When the world's largest organizations bet on Mural, Govern & Trust is the team that earns that trust at scale. We build the experiences that help enterprises roll out Mural with confidence, keep it secure, and see the impact it has on how their people work. Data sits at the center of it all. Admins are Mural's most demanding data consumers: they need to prove ROI to their leadership, guide adoption across thousands of people, and account for every action. If data products can meet their bar, they'll work for everyone. Mural has a modern data platform, strong data engineering and analytics teams, and a wealth of data on how teams collaborate. The next step is treating that data as a product in its own right, with a dedicated owner for what it means and how it's used. YOUR MISSION As a Senior Product Manager you'll define the metrics that describe how Mural creates value, and make them the shared foundation for everything built on top. The same definitions will power internal product decisions, the Insights experience Admins use in the product, and the reporting API and MCP server that customers and AI agents query. This role starts upstream. You'll work from raw product events to decide what each metric should measure, how it's calculated, and what the data needs to look like for customers and internal teams to rely on it. Then you'll turn those metrics into experiences that help organizations understand and grow their use of Mural. WHAT YOU'LL DO - The evolution of data products. Shape how Mural's data products move from reporting on what happened to guiding what happens next. Work across the Govern & Trust portfolio to define how insights become part of how organizations run Mural. - The metric layer. Define Mural's shared, cross-product metrics, like activity, collaboration, and adoption. Set the standards that let product teams define and publish their own metrics consistently. Data Engineering builds and runs the layer; you shape what goes in it and how it evolves. - Internal product analytics. Be a thought partner to domain PMs as they set their north-star metrics, and make product data easy for them to explore on their own. Work with Business Analytics to keep product-facing and business-facing reporting working together. - Customer-facing data products. Own the strategy and roadmap for Insights: in-product reporting and dashboards, exports and APIs, audit logs, and the methodology behind every number customers see. - AI and agent access. Package and launch Mural's customer-facing reporting MCP server: which data it exposes, which plans get it, and what guardrails apply. Define how natural-language and agent-driven analysis extends Insights. - Instrumentation. R&D teams own emitting events. Your job is to raise the bar on what they emit. Set per-product requirements for granularity and retention, which differ for audit logs, activity data, and product analytics. Partner with Data Engineering on event standards so metrics start from good data. WHAT YOU'LL BRING - 5+ years of product management experience, including shipping at least one analytics or reporting product used by paying business customers. You defined the metrics behind it, not just the UI. - A track record of making messy or conflicting data trustworthy: reconciling competing definitions, writing metric specs engineers could build from, and getting instrumentation changed upstream. - Experience building both platform products, where your customers are internal teams or developers, and end-user-facing data products like analytics, reporting, or insights. You understand how the two have to work together. - Working knowledge of modern data stacks: event pipelines, warehouses and lakehouses, dbt-style modeling, and semantic layers. You can write SQL and pull data yourself. - The ability to get agreement on definitions across teams you don't manage, including PMs, data engineering, analytics, finance, and go-to-market. - Experience with enterprise admin or governance products (IAM, security, compliance, audit) - Hands-on experience with semantic layer tools (dbt Semantic Layer, Cube, LookML) - Experience designing APIs, MCP servers, or connectors for analytics EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: Salt Lake City, Utah, United States About the Role iCapital is looking to hire an Assistant Vice President Graphic Designer to join the team. This individual will create sophisticated, on-brand visual communications across iCapital’s marketing, brand, and investment content. Working closely with the Creative Director and cross-functional partners, this role will translate established creative concepts and complex financial information into clear, compelling designs for B2B audiences. The ideal candidate brings deep expertise in layout, typography, presentation design, and visual storytelling, along with experience in designing financial and investment content. Responsibilities Partner with the Creative Director to translate creative concepts into polished, high-quality visual designs across digital, print, presentation, and campaign work. Design a broad range of internal and external materials, including PowerPoint presentations, digital advertising, social graphics, campaign assets, brand collateral, event materials, and out-of-home advertising. Create investment-focused content, including market commentaries, white papers, thought leadership reports, product materials, infographics, charts, and executive presentations. Translate complex investment concepts, market themes, data, and product information into clear, engaging visual communications. Collaborate with the Marketing team, Product Marketers, Writers, and subject matter experts to understand objectives and ensure designs communicate key messages effectively. Apply iCapital’s visual identity consistently across deliverables while identifying opportunities to elevate the quality and impact of the work. Manage multiple projects and priorities, delivering accurate, high-quality work within established timelines. Collaborate with external agencies, vendors, and partners to maintain visual consistency and production quality. Contribute ideas during creative development and brainstorming sessions. Stay current on design trends, best practices, and emerging tools that can strengthen creative execution. Qualifications 8–10+ years of B2B graphic design experience, preferably within financial services, asset management, wealth management, fintech, investment management, or capital markets Strong portfolio demonstrating digital, print, presentation, editorial, and data-driven design, including financial or investment-related work Motion design and animation experience is a plus Demonstrated ability to translate complex financial concepts and data into clear, compelling visual communications Advanced proficiency in Adobe Creative Suite and PowerPoint Knowledge of typography, layout, color, visual hierarchy, and information design Strong project-management skills and the ability to manage multiple priorities in a fast-paced environment Exceptional attention to detail, sound creative judgment, and the ability to work independently and collaboratively Benefits The base salary range for this role is $85,000 to $110,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: North America Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Role Overview Field marketing at Linear is just getting started. Its job is to put us in front of the right people in the right room: executive dinners, conferences, partner events, and programs built with our Customer team around named accounts. We're hiring our first Field Marketing Manager to take that motion from strategy to execution. You'll own the executive dinner calendar across cities, decide which third-party events and partner programs are worth our time, and build the invitations and follow-up that help our sellers turn a good evening into a real conversation. This is a hands-on role. You'll tap your venue and vendor network, build the run of show for each program, and be on site to run it. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the United States, with San Francisco or New York preferred. You can work from anywhere within the US. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. This role involves frequent travel for events, including evenings. What you’ll do - Own the executive dinner calendar across cities: pick the city, the venue, the date, and the theme for each dinner - Build each guest list with our Customer team, equip sellers with invitation sequences, and track RSVPs so every seat goes to someone worth having there - Manage venues and vendors, negotiate menus and minimums, and keep per-dinner spend, contracts, and travel logistics within budget - Brief our hosts and executives on who's attending and what we want to learn, be on site to run the night, and hand follow-ups to Sales afterward - Evaluate conferences and sponsorship offers by audience quality, account coverage, and expected return, then plan how we show up: booth or no booth, side dinners, customer meetings, and speaking slots - Co-host dinners, workshops, and meetups with partners, and agree up front on guest lists, costs, and who follows up - Sit with Sales each quarter to pick target accounts, build lightweight formats an AE can request for a key account, and report on attendance, meetings held, pipeline influenced, and feedback from attendees and account owners What we’re looking for - 3+ years in field marketing, event marketing, or B2B events, ideally at a software company. Experience in developer tools, SaaS, or another technical product is a plus - A track record of running dinners, roundtables, or other small-format events end to end, plus experience planning around conferences: sponsorships, side events, and customer meetings - Experience working next to Sales. You know how to build a target account list, get an AE to care about an event, and tell them afterward what happened - Strong project management. You can run several cities and events at once without dropping details - Comfort with budgets, vendor contracts, and a spreadsheet. Hands-on time with HubSpot and event attribution is a plus - Clear writing and an easy way with senior guests, hosts, and partners. Experience marketing to engineering and product leaders is a bonus - Experience building an event series from the ground up, including a playbook someone else could run - Willingness to travel often, including evenings What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites - Remote-first with no required commute Learn how we think and work - A story about our mission: Read Me https://linear.app/readme - How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear - Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth https://www.youtube.com/watch?v=4vqDYkuzbSM - Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear - A video series: Conversations on Quality https://linear.app/quality - Read about our recent Series C Fundraise https://linear.app/now/building-our-way and Giving our team liquidity https://linear.app/now/giving-our-team-liquidity-through-linear-s-first-tender-offer Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Location: New York, New York, United States About the Role iCapital is looking to hire a Senior Creative Campaign Producer is responsible for developing and executing integrated content campaigns across social media, digital marketing, executive communications, events, and thought leadership initiatives. This role leads the creative process from concept through final delivery, transforming complex business and financial topics into compelling content that drives engagement and advances iCapital’s brand and business objectives. The ideal candidate is an exceptional storyteller, writer, producer, and creative strategist who can develop breakthrough ideas, shape narratives, direct talent, and provide editorial leadership throughout production and post-production. Responsibilities Own the end-to-end development and execution of integrated brand, product, marketing, thought leadership, and investment content initiatives. Generate and shape breakthrough campaign ideas, creative platforms, and storytelling frameworks that elevate the iCapital brand and engage key audiences. Develop and pitch integrated campaign concepts with a clear activation strategy across social media, video, digital, email, events, thought leadership, communications, paid media, ales enablement and internal channels. Provide creative and editorial direction throughout post-production, including storytelling structure, pacing, graphics, animation, music selection, motion design, and final edit approvals. Ensure content remains aligned with brand standards, campaign objectives, audience needs, compliance requirements, and business priorities. Identify emerging content trends, storytelling formats, platform opportunities, and creative approaches that elevate iCapital’s content and thought leadership efforts. Measure content performance and apply insights to continuously improve creative effectiveness and audience engagement. Qualifications 10+ years of experience in creative production, content development, branded content, video production, advertising, agency, or in-house creative environments Proven experience developing content within financial services, asset management, wealth management, fintech, alternative investments, or other complex B2B industries Strong portfolio showcasing excellence in short-form content, integrated campaigns, creative storytelling, and multi-channel content activation across brand and investment-focused content Exceptional writing, storytelling, and creative development skills, with experience creating scripts, interview guides, treatments, presentations, storyboards, creative briefs, and other content assets Demonstrated ability to translate complex financial, investment, market, and industry topics into compelling, audience-focused stories and content experiences Exceptional communication, presentation, stakeholder management, and relationship-building skills, and able to collaborate effectively across creative, marketing, communications, investment, and business teams Experience balancing creative storytelling with regulatory, compliance, and business requirements within a highly regulated industry Benefits The base salary range for this role is $150,000 to $165,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: New York, New York, United States About the Role iCapital is seeking an experienced Assistant Vice President or Vice President Creative Production Manager to join the Creative and Content team. This role leads the execution of integrated marketing and content initiatives from concept through delivery, including integrated marketing campaigns, thought leadership, video productions, brand initiatives, digital content, and internal communications. This individual will establish and optimize workflows, manage timelines and budgets, oversee production operations, and ensure all work is delivered efficiently and to the highest creative and operational standards. Responsibilities Lead projects through the full production lifecycle, from intake and scoping through launch, delivery, and archiving. Develop and manage project plans, timelines, budgets, resource allocations, production schedules, and key dependencies across multiple concurrent initiatives. Lead project kickoffs, stakeholder reviews, status meetings, and cross-functional standups to maintain alignment, accountability, and project momentum. Partner with the Creative, Content, and Marketing teams and business stakeholders to define project objectives, deliverables, timelines, resource requirements, and service-level expectations. Manage stakeholder feedback and approvals, translating input into clear, actionable direction for internal teams and external partners. Build and maintain relationships with agencies, production companies, freelancers, photographers, editors, crew members, and other creative vendors. Develop, negotiate, and manage project estimates, production budgets, statements of work, contracts, vendor deliverables, and overall spending. Oversee vendor and freelancer onboarding, ensuring alignment with project requirements, team processes, and brand standards. Serve as the primary liaison for Legal and Compliance, coordinating content submissions, managing revisions, and driving projects through final approval. Coordinate production logistics, including locations, travel, permits, releases, equipment rentals, and vendor support. Establish and continually improve production and content operations workflows, operational processes, and quality-control standards that increase efficiency, scalability, and consistency across the organization. Qualifications 7-12+ years of experience in production management, creative operations, project management, studio production, or in a related field Experience in financial services, fintech, asset management, wealth management, or another highly regulated industry Strong knowledge of video production, photography, post-production, digital content creation, and integrated campaign workflows Demonstrated experience managing production budgets, timelines, external agencies, freelancers, and creative vendors Able to manage multiple priorities and deadlines while maintaining a high level of attention to detail Strong understanding of integrated marketing campaigns and multi-channel content distribution Knowledge of current content production trends, emerging technologies, and best practices across digital, social, and video platforms Experience working with project management tools, workflow, and resource planning platforms to support production operations and team collaboration Benefits The base salary range for this role is $125,000 to $165,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken is on a mission to build the most trusted bridge between crypto and traditional finance. The Financial Systems Engineering team connects activity across products, payments, banking, and digital assets to the data, ledgers, controls, and applications Finance relies on. Our engineers bring expertise in data engineering, complex transaction flows, financial systems, and reconciliation. We partner with Treasury, Accounting, Tax, FP&A, Product, Risk, Security, Compliance, and platform engineering to make financial data reliable, explainable, and auditable. THE OPPORTUNITY - Report to the CFO and lead the engineering vision for Kraken’s financial systems, translating Finance priorities into a clear technical strategy and delivery roadmap - Assess the current landscape, including fragmented data, processes, and technical debt. Define a target architecture and phased transformation plan based on evidence, business needs, and sound engineering judgment - Lead, coach, and grow a team of specialists across financial systems, data engineering, integrations, and ledger-related services. Establish clear ownership and develop technical leaders - Set standards for the completeness, quality, lineage, and ownership of financial data, from source events through transaction and balance records, reconciliation, accounting, and reporting - Contribute to architecture decisions for ledgers, subledgers, financial data models, APIs, and integrations across fiat and crypto activity. Determine what should be standardized and where distinct product flows need governed treatment - Partner with Accounting and Treasury to improve account and legal entity attribution, financial controls, reconciliation, exception handling, and the traceability of records across internal and external systems - Lead modernization and migration without disrupting close, reporting, fund movements, or other critical Finance operations. Define validation checkpoints and criteria for retiring legacy processes and systems - Establish end-to-end testing, documentation, observability, release controls, and incident response practices that account for the financial impact of upstream changes - Partner with Product, platform engineering, Risk, Security, Compliance, Tax, and Legal on system boundaries, access controls, resilience, regulatory needs, and auditability - Evaluate build, buy, and integration options; review consequential designs; and communicate architectural decisions, sequencing, risks, and tradeoffs clearly to Finance and Engineering leaders WHAT YOU WILL TACKLE FIRST In your first year, you’ll build the foundations for a more reliable, scalable Finance architecture: - Move key reconciliations from a monthly to a daily cadence, with clear ownership and a process for resolving exceptions - Reduce the time needed to find the root cause of reconciliation breaks from weeks to days - Map and validate the source tables and transformations that actually feed financial statements, establishing lineage and ownership - Complete the UAT data lake connections needed to test financial data flows end to end before changes reach production WHAT YOU BRING - Significant software engineering and technical leadership experience, including leading experienced teams through complex financial systems or data architecture change - A strong track record of hiring, coaching, and developing specialists while creating clear ownership, high engineering standards, and effective cross-functional partnerships - Deep understanding of ledgers, subledgers, double-entry concepts, reconciliation, settlement, and the path from an operational event to an auditable financial record - Experience with crypto or digital asset infrastructure and the challenges of connecting on-chain activity, internal balances, custody or wallet flows, and traditional financial systems - Strong technical judgment in distributed systems, data engineering, APIs, event-driven processing, and integrations across complex platforms - Experience defining a target architecture and delivering a transformation roadmap across fragmented or legacy systems while sustaining production reliability - Experience designing for data completeness, accuracy, lineage, reconciliation, access control, and auditability - Sound judgment in production operations, including incident response, monitoring, debugging, change management, and reliability improvements - Ability to partner with senior Finance and Engineering leaders and translate financial, operational, and control needs into a practical engineering roadmap - Ability to lead experts and make informed architecture decisions without needing to be the deepest specialist in every domain; clear communication of priorities and tradeoffs to executives and technical teams - Experience with Rust, TypeScript/Node.js, or Python; finance applications such as NetSuite, Kyriba, or BlackLine; and SOX or SOC control environments is valuable Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: New York, New York, United States About the Role iCapital is looking to hire an Assistant Vice President Graphic Designer to join the team. This individual will create sophisticated, on-brand visual communications across iCapital’s marketing, brand, and investment content. Working closely with the Creative Director and cross-functional partners, this role will translate established creative concepts and complex financial information into clear, compelling designs for B2B audiences. The ideal candidate brings deep expertise in layout, typography, presentation design, and visual storytelling, along with experience in designing financial and investment content. Responsibilities Partner with the Creative Director to translate creative concepts into polished, high-quality visual designs across digital, print, presentation, and campaign work. Design a broad range of internal and external materials, including PowerPoint presentations, digital advertising, social graphics, campaign assets, brand collateral, event materials, and out-of-home advertising. Create investment-focused content, including market commentaries, white papers, thought leadership reports, product materials, infographics, charts, and executive presentations. Translate complex investment concepts, market themes, data, and product information into clear, engaging visual communications. Collaborate with the Marketing team, Product Marketers, Writers, and subject matter experts to understand objectives and ensure designs communicate key messages effectively. Apply iCapital’s visual identity consistently across deliverables while identifying opportunities to elevate the quality and impact of the work. Manage multiple projects and priorities, delivering accurate, high-quality work within established timelines. Collaborate with external agencies, vendors, and partners to maintain visual consistency and production quality. Contribute ideas during creative development and brainstorming sessions. Stay current on design trends, best practices, and emerging tools that can strengthen creative execution. Qualifications 8–10+ years of B2B graphic design experience, preferably within financial services, asset management, wealth management, fintech, investment management, or capital markets Strong portfolio demonstrating digital, print, presentation, editorial, and data-driven design, including financial or investment-related work Motion design and animation experience is a plus Demonstrated ability to translate complex financial concepts and data into clear, compelling visual communications Advanced proficiency in Adobe Creative Suite and PowerPoint Knowledge of typography, layout, color, visual hierarchy, and information design Strong project-management skills and the ability to manage multiple priorities in a fast-paced environment Exceptional attention to detail, sound creative judgment, and the ability to work independently and collaboratively Benefits The base salary range for this role is $125,000 to $140,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: London, England Workplace: hybrid About us Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally Our culture We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the role   We’re looking for a VP, Compliance to lead our compliance function across Aave Labs and provide strategic compliance leadership across our global business, spanning both our regulated entities and the wider unregulated parts of the Group. This is a senior leadership role with broad responsibility across the Group, partnering closely with executive leadership, Legal, Product, Engineering, Operations, Finance and other teams to ensure we continue to grow and innovate within a strong and scalable compliance framework. The role will provide Group-wide oversight of compliance and regulatory risk, while recognising that the nature and intensity of regulatory obligations will differ across our businesses, products and entities. You’ll oversee compliance across our products, entities and markets, including regulated parts of the business, while acting as a trusted advisor to senior leadership and relevant Boards. You’ll be expected to combine deep regulatory expertise with strong commercial judgement, helping the business navigate complex questions, launch new products, enter new markets and manage regulatory risk without losing sight of how the business operates This is a role for someone comfortable moving between strategy and execution, from advising leadership on emerging regulatory issues, and assessing where regulatory boundaries apply across new and existing activities, to working directly with teams to solve complex compliance challenges. Given the role’s responsibilities across our regulated businesses, you’ll also be expected to hold relevant individual regulatory roles and approvals. How you can make an impact: Lead the Group compliance strategy and framework across our products, entities and jurisdictions, covering both regulated and unregulated activities and ensuring requirements and controls are appropriately calibrated to the nature and regulatory status of each business Oversee the compliance frameworks of the Group’s regulated entities, ensuring they continue to meet applicable regulatory obligations, while providing proportionate compliance oversight and advice across the wider unregulated business Act as a trusted advisor to executive leadership and relevant Boards on compliance, regulatory risk and emerging issues, providing clear, pragmatic and commercially minded guidance Partner closely with Product, Engineering, Operations, Legal and Commercial teams to embed regulatory requirements into new products, features, partnerships and customer journeys from an early stage Lead the assessment of regulatory implications associated with new products, markets, business models and strategic initiatives, developing practical approaches that enable the business to execute responsibly Own and continuously develop the Group compliance programme, including policies, risk assessments, monitoring and testing, regulatory reporting, governance, remediation and management information Oversee financial crime compliance across the Group, ensuring effective and proportionate frameworks for AML/CTF, sanctions, customer risk, transaction monitoring, suspicious activity reporting and other relevant financial crime risks Maintain effective regulatory relationships and lead engagement with regulators, including regulatory applications, examinations, information requests and remediation programmes where required Monitor regulatory developments across our key markets and translate changes into clear implications, priorities and actions for the business Provide clear and effective compliance reporting to executive leadership and relevant Boards, ensuring key risks, trends and areas requiring attention are understood Let's connect if: You have 12+ years of experience in Compliance, Financial Crime, Regulatory or related functions within regulated financial services, fintech, payments or crypto, including significant experience in senior leadership roles You have operated at Group or enterprise level with responsibility spanning multiple products, business lines, regulated entities or jurisdictions You have advised executive leadership and Boards on complex compliance and regulatory matters and are comfortable challenging senior stakeholders when required You have significant experience engaging directly with financial services regulators and understand how to manage regulatory relationships effectively You have strong knowledge of regulatory frameworks relevant to payments, cryptoassets and digital financial services, ideally across the UK, EU and US You have experience supporting product development and understand how to translate regulatory requirements into practical solutions without unnecessarily slowing down innovation You’re able to operate strategically while remaining close enough to the detail to work through complex or high-risk matters when required You have experience building and scaling compliance programmes, teams and infrastructure within a growing international organisation You’re comfortable operating in a fast-paced environment where regulation and business priorities evolve quickly and where there may not always be an established playbook You are able to satisfy applicable FCA fitness and propriety requirements and are comfortable holding individual regulatory responsibilities in respect of our UK regulated businesses, including registration as an EMD and MLR Individual. Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.

Location: Colombia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. INFUSE is looking for a detail-oriented B2B proofreader to join our team. This role is responsible for editing and proofreading long-form and short-form content to ensure it is accurate, polished, on-brand, and aligned with client goals. The right candidate is a strong communicator who can collaborate with writers and internal teams to maintain high-quality content and keep projects moving forward. Responsibilities: Edit and proofread B2B content for grammar, spelling, punctuation, syntax, usage, clarity, consistency, and brand voice Ensure content aligns with client style guides, editorial standards, messaging, and project requirements Provide clear, constructive feedback to writers Cross-check references, claims, data, and source material for accuracy Identify factual inconsistencies, unsupported statements, and potential plagiarism Collaborate with writers, designers, and other departments Review and occasionally revise internal documents and client-facing materials Manage multiple assignments while meeting deadlines Maintain a high standard of quality across all reviewed content Qualifications: Excellent English writing, editing, and proofreading skills Strong understanding of grammar, punctuation, syntax, style, and usage Experience editing and proofreading long-form and short-form content 1+ year of proofreading or editing experience 1+ year of writing experience B2B content experience preferred Familiarity with style guides and brand voice requirements Strong attention to detail Excellent communication and collaboration skills Highly organized, adaptable, proactive, and solutions-oriented Able to work EST hours

Location: Costa Rica OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. INFUSE is looking for a detail-oriented B2B proofreader to join our team. This role is responsible for editing and proofreading long-form and short-form content to ensure it is accurate, polished, on-brand, and aligned with client goals. The right candidate is a strong communicator who can collaborate with writers and internal teams to maintain high-quality content and keep projects moving forward. Responsibilities: Edit and proofread B2B content for grammar, spelling, punctuation, syntax, usage, clarity, consistency, and brand voice Ensure content aligns with client style guides, editorial standards, messaging, and project requirements Provide clear, constructive feedback to writers Cross-check references, claims, data, and source material for accuracy Identify factual inconsistencies, unsupported statements, and potential plagiarism Collaborate with writers, designers, and other departments Review and occasionally revise internal documents and client-facing materials Manage multiple assignments while meeting deadlines Maintain a high standard of quality across all reviewed content Qualifications: Excellent English writing, editing, and proofreading skills Strong understanding of grammar, punctuation, syntax, style, and usage Experience editing and proofreading long-form and short-form content 1+ year of proofreading or editing experience 1+ year of writing experience B2B content experience preferred Familiarity with style guides and brand voice requirements Strong attention to detail Excellent communication and collaboration skills Highly organized, adaptable, proactive, and solutions-oriented Able to work EST hours

Location: Brazil OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. INFUSE is looking for a detail-oriented B2B proofreader to join our team. This role is responsible for editing and proofreading long-form and short-form content to ensure it is accurate, polished, on-brand, and aligned with client goals. The right candidate is a strong communicator who can collaborate with writers and internal teams to maintain high-quality content and keep projects moving forward. Responsibilities: Edit and proofread B2B content for grammar, spelling, punctuation, syntax, usage, clarity, consistency, and brand voice Ensure content aligns with client style guides, editorial standards, messaging, and project requirements Provide clear, constructive feedback to writers Cross-check references, claims, data, and source material for accuracy Identify factual inconsistencies, unsupported statements, and potential plagiarism Collaborate with writers, designers, and other departments Review and occasionally revise internal documents and client-facing materials Manage multiple assignments while meeting deadlines Maintain a high standard of quality across all reviewed content Qualifications: Excellent English writing, editing, and proofreading skills Strong understanding of grammar, punctuation, syntax, style, and usage Experience editing and proofreading long-form and short-form content 1+ year of proofreading or editing experience 1+ year of writing experience B2B content experience preferred Familiarity with style guides and brand voice requirements Strong attention to detail Excellent communication and collaboration skills Highly organized, adaptable, proactive, and solutions-oriented Able to work EST hours