Задачи:
— Сбор, анализ и формализация требований
— Написание спецификаций, ТЗ, user story, use case, схем (BPMN/UML/диаграмм эффектов)
— Участие в тестировании и приёмке результатов разработки
— Поддержка жизненного цикла требований
Требования:
— Опыт работы системным или бизнес-аналитиком от 1 года
— Знание принципов построения информационных систем, понимание клиент-серверной архитектуры
— Владение инструментами: Figma, Confluence, Jira, Draw.io, BPMN/UML-редакторы, Excel
Условия:
— Пятидневная рабочая неделя: гибкое начало дня, удаленный формат работы
— Аккредитованная ИТ-компания
— Комфортный пакет ДМС
— Возмещение спорта
— Увеличенное количество дней отпуска
— Значимая роль в команде экспертов, в которой коллеги всегда поддерживают друг друга
— Развивающие задачи и карьерные вызовы, реальные возможности для роста
— Развитая корпоративная культура: постоянные корпоративные обучения, мероприятия, онбординг
Задачи:
— End-to-end ответственность за поставку фичей: от проработки задачи и требований до разработки, тестирования, релиза и проверки результата на production;
— Глубокое погружение в бизнес- и технические требования, формирование понятных и полных требований к продукту;
— Совместная проработка решений с Development, QA, Support и другими командами;
— Управление приоритетами, зависимостями, рисками и блокерами в процессе реализации;
— Контроль соответствия реализованного функционала исходной бизнес-задаче и требованиям;
— Самостоятельная приемка и проверка функционала перед завершением задачи;
— Контроль результата после релиза: корректность работы на production, обратная связь, проблемы и необходимые улучшения;
— Самостоятельное ведение сложных продуктовых задач и поиск оптимального решения;
— Ответственность за свой продуктовый домен и связность между бизнес-задачей, продуктовым решением и технической реализацией.
Требования:
— Опыт работы Product Manager/Product Owner в технически сложном B2B-продукте;
— Сильное техническое мышление и способность глубоко разбираться в устройстве продукта;
— Понимание принципов работы API, REST, webhooks, интеграций, клиент-серверной архитектуры;
— Умение читать техническую документацию и самостоятельно работать с API через Postman или аналогичные инструменты;
— Базовое знание SQL и способность самостоятельно анализировать и проверять данные;
— Понимание процессов разработки ПО: development → testing → release → production;
— Понимание принципов тестирования, умение формулировать acceptance criteria, основные и edge-case сценарии;
— Умение декомпозировать сложные задачи и формировать качественные требования для разработки;
— Опыт работы с интеграционными продуктами и большим количеством технических зависимостей;
— Разговорный английский.
Плюсом будет опыт в CCaaS / CPaaS / Telecom / Contact Center / Messaging.
Условия:
— Продуктовая компания, создающая технически сложный и востребованный продукт для бизнеса;
— Гибкое начало рабочего дня;
— Работа в аккредитованной IT-компании;
— Одна из 2-х льгот на выбор за счет компании (ДМС (Лучи) или корпоративное обучение английскому/испанскому языку до 2-х раз в неделю);
— Корпоративные скидки от BestBenefits;
— Московский офис в пяти минутах от метро Тульская, рядом с Даниловским рынком (офисный формат);
— Современные и удобные инструменты, софт и оборудование для работы.
Процесс найма:
1. Скрининг с HR (45 минут);
2. Техническое интервью с руководителем (час);
3. Оффер.
Обязанности:
Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
Helping identify marketing trends and key opportunities for innovation.
Learning and working with various types of software for digital marketing.
Working closely with sales and marketing department.
Creating marketing materials such as white papers, case studies, and presentations.
Giving presentations.
Maintaining a marketing database.
Providing administrative support to the marketing and sales team.
Preparing, formatting and editing a range of documents.
Understanding company product and brand.
General office duties.
Creating and interpreting a variety of reports.
Organizing market research.
Analyzing questionnaires and other forms of feedback.
Updating social media accounts.
География найма не уточнена
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Location: United States
ClinChoice is a global full-service CRO committed to professional growth and a quality-driven “one-team” culture. We are seeking a
Senior Statistical Programmer
to join our in-house team and support projects across a diverse client portfolio, including pharmaceutical, biotechnology, medical device, and consumer health companies of varying sizes.
We are seeking a highly skilled
Senior Statistical Programmer
to lead statistical activities for clinical trials. This role requires hands-on statistical expertise, strong communication skills, and the ability to independently lead projects while collaborating closely with cross-functional teams.
Join our team: you can be part of making a difference in peoples' lives and experience a fulfilling and rewarding career!
Main Job Tasks
The
Senior Statistical Programmer
is a delivery-focused role responsible for leading and supporting aspects of the programming effort to deliver technical programming and information components of a project. The position requires strong technical skills, thorough knowledge of the industry, and
demonstrated experience leading statistical programming activities and providing technical guidance to other programmers
. The individual should be able to independently perform programming tasks, oversee programming deliverables, and effectively collaborate with cross-functional teams and external vendors.
Responsibilities
Programing for clinical trials:
Program and validate derived datasets, tables, figures, listings. Process data from the external sources.
Perform ad hoc exploratory analyses for publications and programming support other functions of Research and Development or other organizations.
Oversee programing work/deliverables from CROs.
Contribute to the design/implementation/review of Case Report Form, Data Transfer Specification, Statistical Analysis Plan, SDTM/ADaM Specification documents, Define packages.
Electronic submissions:
Program and validate CDISC compliant deliveries for the electronic submissions.
Support in the creation of supporting documentation for submissions.
Project Management:
Ensure programming deliverables are on time and of high quality.
Help managing internal contractors and external vendors.
Standards and Guidelines:
Participate in development of departmental working instructions and guidelines.
Help in creation of enhanced functions/macros and utilities.
Qualification & Experience
Bachelor or Master degree in Computer Science, Mathematics, Engineering, Medical or related discipline.
BS with more than 5 or MS with 3 years of experience in statistical programming (SAS, R) in the pharmaceutical industry.
Working knowledge of SAS and its various components.
Knowledge of R programming in clinical trials
Familiarity of the drug development process.
Strong SAS and SAS Macro language skills.
R programming skils in clinical trials
Strong knowledge of industry standards.
Ability to work on data integrations (ISS and ISE).
Strong oral and written communication skills. Ability to communicate details of the analysis to other team members with less technical experience.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-TT1 #LI-Remote #senior #permanent
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
This is a sourcing-first role, not a deal-closing role. Baseten needs someone who can build and maintain deep relationships across the long tail of data center and powered land providers, well beyond the handful of large, well-known players that everyone in the market is already competing for. This coverage area is a key differentiator for Baseten's broader compute strategy, so we're looking for the best possible person in this specific lane rather than a generalist. You'll own the full lifecycle of a sourcing relationship — from first outreach to ongoing management — not just the introduction.
WHAT YOU'LL DO
- Build and maintain a comprehensive map of data center and powered land opportunities, with a particular focus on the long tail rather than the handful of major, oversubscribed players
- Own the full sourcing lifecycle for each relationship — from identifying and reaching out to new providers, through negotiation support, to ongoing relationship management — not just the initial introduction
- Develop and manage sourcing relationships across neoclouds, hyperscalers, brokers, and independent operators
- Quickly and independently evaluate new sites and spaces to determine fit and priority
- Prepare business cases and cost analysis to support new data center and powered land opportunities, partnering with Finance where needed
- Maintain accurate records of suppliers, contracts, and commercial terms so the team has a reliable source of truth
- Protect Baseten's standing relationships carefully — this role requires real judgment about not burning bridges with the very providers we depend on elsewhere
- Feed market intelligence back into the broader Supply team, including regular updates on pricing and market developments, to support deal strategy and prioritization
WHAT WE ARE LOOKING FOR
- A sourcer at heart, not a dealmaker — someone who thrives on building and maintaining a large network of long-tail relationships rather than closing individual transactions
- Strong project management instincts — you own the full lifecycle of a relationship, not just the handshake
- Background in neocloud, hyperscaler, or brokerage environments where data center or land sourcing was part of the role
- Ability to independently assess and prioritize opportunities without heavy hand-holding
- Comfortable with commercial analysis — building business cases, tracking costs, and engaging in contract-level conversations with suppliers
- Judgment and discretion in relationship management, given the sensitivity of sourcing from providers Baseten also depends on in other contexts
NICE TO HAVE
- Existing relationships across the data center and powered land brokerage community
- Familiarity with the broader GPU/compute supply landscape and how it intersects with power and site availability
- Experience managing supplier contracts or commercial records across multiple vendors or regions
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Principal Engineer, Data & Machine Learning
San Mateo, CA
Why PlayStation Data & Intelligence
PlayStation reaches more than 100+ million people. Behind those experiences is one of the largest consumer data estates in entertainment: tens of petabytes under management and trillions of telemetry events a year, powering personalization, experimentation, partner analytics and enterprise decisions across the company.
We are in the middle of a multi-year shift in how that data creates value. Today intelligence often arrives after the moment has passed. Our goal is a connected intelligence layer where trusted context about players, content, partners and the business is built once, reused everywhere, activated at the point of decision, and improved by evidence about what happened next. That includes serving AI models and agents with the same governed meaning, quality and permissions we give to people.
This role helps shape how that is built across PlayStation.
The Role
We are looking for a Senior Principal Engineer, Data & Machine Learning to serve as chief architect for our Data & Intelligence organization and as the senior technical authority for how SIE builds, reuses and activates trusted data and intelligence.
This is one of SIE’s most senior individual-contributor roles. You will report directly to the Vice President of the organization, sit on the leadership team alongside the Sr. Directors who run our two delivery portfolios, chair our architecture review forum, and lead a community of Principal Engineers anchored to the major architectural seams. You will have no direct reports by design; your leverage comes from the architecture, the standards and the decisions the whole organization builds against.
This is a hands-on role. You will author architectures and reference implementations, prototype uncertain approaches, review the designs and code that matter most, and step in directly when a technical problem puts an important outcome at risk.
What You’ll Own
You will set the architecture for, and drive reuse across, the initiatives that define the next three years of data and intelligence at PlayStation:
A single, reusable understanding of the player.
The context, lifecycle and lifetime-value intelligence that powers experiences and decisions across PlayStation, built once and reused rather than rebuilt per use case.
Content and game understanding.
Intelligence about titles, experiences and how players engage with them, connected through engagement and content graphs to improve discovery, personalization and new AI experiences.
Creator and partner intelligence.
Reusable title, launch and lifecycle intelligence available to partners at the point of decision, before launch, while live and after.
Unified measurement.
Experimentation, attribution and causal measurement so the company knows what changed an outcome, by how much, and what to do next.
Activation.
Real-time signals, activation data products and APIs that deliver trusted context into the systems that personalize and act.
Semantic and conversational intelligence.
A shared layer of business meaning and metrics that people, analytical tools and AI agents can query and trust.
Enterprise decision data.
Decision-grade finance and supply-chain data that accelerates transformation programs across SIE.
Trusted foundations and golden paths.
Data contracts, certification, lineage, unified events and standard publish-to-consume paths, with trust designed into the lifecycle; and launch data readiness so priority launches have their signals and measures from day one.
What You’ll Do
Translate our multi-year Data & Intelligence strategy into a coherent technical strategy and target architecture, with clear principles for trusted data products, ML systems, shared intelligence, evaluation, activation and lifecycle management.
Chair the architecture review forum: set its charter and cadence, publish decisions, track adoption and hold the line on non-conforming designs.
Own the boundary decisions between platform capabilities built for reuse and domain delivery, and keep them stable.
Define and ratify the standards teams build against: data contracts, golden paths, model evaluation and experimentation, observability, reliability, cost and lifecycle management.
Lead the technical direction of our hardest cross-organizational initiatives; author proposals, reference designs and prototypes that establish a credible path from concept to production.
Work directly with engineering and data science teams to remove critical blockers, so that decisions become usable capabilities rather than architecture on paper.
Partner with security, privacy, legal, governance and responsible-AI teams to embed controls throughout the data and ML lifecycle, including the responsible use of proprietary data, third-party and foundation models, and externally hosted AI services.
Identify duplicative capabilities, drive rationalization and retirement, and improve interoperability across SIE’s data and ML landscape.
Advise senior executives on major technical investments, tradeoffs, emerging capabilities and long-term risk; produce the written recommendations that drive annual planning.
Connect technical investment to named consumers, decisions and measurable outcomes; define how we measure adoption, reuse, time-to-action, quality, reliability, safety and cost.
Lead a community of Principal Engineers; mentor Principal, Staff and Senior engineers, architects, ML engineers and data scientists.
Represent SIE’s data and machine learning direction in senior leadership forums, partner organizations and, where appropriate, the broader industry.
What We’re Looking For
15+ years in software, data or machine learning engineering, including 9+ years leading the architecture and delivery of large-scale, complex systems.
A track record of authoring architectures, standards or platforms that were adopted across multiple organizations and stayed in use.
Experience taking data, ML or decisioning systems serving tens of millions of consumers into production and operating them at scale.
Experience chairing, or being the deciding technical voice in, an architecture review forum spanning multiple engineering organizations.
Deep expertise in at least two of: reusable data products, semantic and metadata layers and data contracts; ML platforms, lifecycle management, evaluation and decisioning; real-time signals, distributed inference and activation platforms; experimentation and causal measurement; generative AI, retrieval and agentic systems; responsible AI, privacy and technical governance.
Strong command of distributed systems, cloud, data architecture, APIs, security, reliability, observability and performance engineering.
Demonstrated ability to influence senior executives, engineering and product leaders, and cross-functional partners without direct authority.
Outstanding written communication. This role leads through documents.
Experience mentoring Staff, Principal or similarly senior technical professionals.
Master’s degree in Computer Science, Machine Learning, Engineering or a related discipline, or equivalent experience.
Nice to Have
Data and ML applied in gaming, entertainment, media, digital commerce or another large-scale consumer ecosystem.
Personalization, recommendations, customer intelligence, content intelligence, experimentation or predictive decisioning at scale.
Shared data or ML platforms serving multiple products and organizational domains.
Feature, vector, graph, semantic or knowledge platforms; AI gateways and LLMOps.
Experience translating research or emerging technology into production capabilities.
Contributions to the field through open source, patents, publications, standards or conference talks.
Why You’ll Love This Role
Set the technical direction for data and intelligence across PlayStation.
Own the architecture behind experiences reaching more than 100 million people.
Report directly to the VP and sit on the organization’s leadership team.
Build once, reuse everywhere: the mandate is to end duplicated work, not add to it.
Work with strong Principal and Staff engineers, data scientists and product leaders across the company.
Stay hands-on at the most senior IC level.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$304,200
—
$456,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Key Responsibilities:
Conduct Case Analysis to determine action plan and ensure compliance. Review and interpret MSA terms and conditions and apply changes in accordance with customer contractual obligation.
Specific focus on large accounts that require multiple layers of data analysis with a high degree of accuracy, a clear understanding of transactional changes that may have affected subscriptions (such as P&P Migration) and presenting data clearly to key stakeholders.
Prepare reports to analyze account subscriptions and perform complex account reconciliations. Process financial transactions in both Salesforce and NetSuite.
Resolve billing disputes, process subscription corrections, perform product cancellations, customer subscription termination and all related subscription management changes.
Prepare credit analysis and rationale for Management approval in accordance with company credit policy. Create credit memos, process Re-Bills, and deliver to customer.
Identify, analyze, and interpret billing anomalies, process amendments while working closely with relevant business partners (Customer Success and Professional Services)
Effectively communicate with business partners to facilitate various aspects of the subscription management process and changes.
Ad hoc analysis around company initiatives such as Single Source of Truth (SSOT) and Data governance; provide meaningful explanation of variances to the teams building logic in the back-end systems
Required Skills & Qualifications:
A minimum of 2-3 years’ experience in a combination of finance and operational environment, process improvement, financial analysis or other roles that focus on root cause analysis and controls.
Knowledge of subscription-based billing model in SaaS based environment is a plus.
Advanced Microsoft Office and Power Point skills.
Strong understanding of “Quote-to-Cash” meaning products, pricing, discounting, quoting, booking, order fulfillment, MSA, billing, amendments, and renewals.
Candidates must demonstrate a combination of academic aptitude, problem solving, strategic and critical thinking, and strong written and oral communications skills
Strong analytical and organizational skills. Comfortable with large volumes of complex data from various source systems and presenting findings to senior management.
Strong work ethic with the ability to manage tight deadlines, prioritize workload and achieve effective results in a fast-paced, dynamic, ever-growing environment.
Ability to manage multiple cases and projects at once.
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base hourly range for this position is $26.44 - $29.81 ($55,000 - $62,000), overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
OUR PURPOSE
At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.
HOW YOU’LL MAKE AN IMPACT
Accounts payable is broken for small businesses. Managing and paying a bill today means stitching together three or four different tools — capturing documents in one place, entering data in another, chasing approvals over email, and making the payment in a bank portal. It is manual, error-prone, and it takes hours every week from people who should be running their business.
Xero’s bills and bill payment surface already serves over a million monthly active users globally: small business owners, the employees who keep their books, and professional bookkeepers working across dozens of clients at accounting firms. It runs on a system designed for a pre-agent world.
As a Senior Product Manager on Bills, you will own the layer underneath that surface — the API contracts, the data-access model and the permission architecture that decide what a person or an agent is allowed to read, write and pay on a customer’s behalf. That applies inside Bills, and it applies through Xero’s integrations with Claude, Copilot and our open-source MCP server. You will set the vision alongside a principal engineer, argue the customer’s case inside technical decisions, decide what the interface should be, and lead a team of engineers through a replatform that never takes those million users offline.
This is not a zero-to-one bet looking for users. The work already has them. What does not exist yet is the architecture underneath accounts payable that makes automated, agent-assisted and human-directed spend coherent, safe and trustworthy. That is the job.
Your impact will be measured through customer, operational and commercial outcomes — including automation and straight-through processing rates, bill payment adoption and volume, activation and retention across owner and bookkeeper personas, platform and API reliability, and the pace at which the replatform lands without customer disruption.
THE TEAM AND HOW THEY CONNECT
You will join the Bills team — 20+ engineers, designers and product managers across Toronto, Vancouver and Pittsburgh — working across core AP workflows, platform APIs, AI experiences and bill payments. The team partners closely with payment and infrastructure vendors, and with cross-functional teams across North America, the UK, Australia and New Zealand. This is a global role, based in Toronto or Vancouver with flexibility to work remotely, and the team comes together in person regularly to collaborate and align on strategy.
WHAT YOU’LL DO
OWN THE ARCHITECTURE UNDERNEATH PAYMENTS
- Develop the vision, strategy and roadmap for the API, data-access and permission layer that underpins bills and bill payments, in partnership with a principal engineer.
- Define the contracts, data models and permission scopes that determine what any client — Xero’s own UI, a partner integration, or an AI agent — can read, write, approve and pay.
- Decide where authority sits: what a person must confirm, what an agent may do unattended, what requires a second approver, and what can never be automated.
- Sequence a replatform of a system serving more than a million monthly active users, with migration paths, dual-running periods and rollback plans that keep customers working throughout.
- Own the cost and consequence of changing contracts that other teams and third parties depend on, including versioning, deprecation and breaking-change communication.
- Identify opportunities to build reusable capabilities that serve Bills, the wider spend lifecycle and external developers, rather than isolated point solutions.
REMOVE TOIL FROM THE END-TO-END ACCOUNTS PAYABLE WORKFLOW
- Own products across the complete accounts payable journey: bill capture and understanding, coding and data extraction, approval routing, scheduling, payment execution, reconciliation and exception handling.
- Build toward a world where bills arrive, get understood, get approved and get paid with minimal human toil, and where the entire spend lifecycle lives in one place.
- Make Bill Pay the default way businesses pay through Xero, scaling bill payments across markets.
- Identify valuable and differentiated customer problems, and frame clear solutions that can be tested, validated and delivered incrementally.
- Ensure that platform complexity results in simple, understandable customer experiences rather than being passed through to the customer.
BUILD FOR MULTIPLE PERSONAS WHOSE INTERESTS CONFLICT
- Lead customer research across the distinct user types on this surface: business owners, in-house finance and admin staff, and professional bookkeepers and advisors managing many clients at once.
- Design for the tension between them — the owner who wants a bill paid now, the bookkeeper who needs control and auditability, the firm that needs consistency across a client portfolio — and make the trade-off explicit rather than averaging it away.
- Partner closely with Design and Engineering to create high-quality experiences across web, mobile and embedded surfaces, as well as programmatic ones.
- Use customer data, qualitative insight and market intelligence to inform product strategy, prioritisation and roadmap decisions.
SHIP AI AND AGENT CAPABILITIES CUSTOMERS CAN TRUST
- Define how AI and agents participate in accounts payable: what they suggest, what they act on, what they escalate, and how the customer stays in control.
- Own the quality bar for LLM-powered capabilities — evaluation sets, confidence thresholds, human-in-the-loop design, fallback behaviour and observable failure modes — and hold the line on it before launch.
- Prototype your own ideas, including in code, rather than waiting for engineering capacity to test a hypothesis.
- Shape how Xero’s accounts payable capabilities are exposed to external agent platforms, including our MCP server and integrations with Claude and Copilot.
- Design for an error-intolerant workflow: this product moves real money, and a wrong answer costs a customer real money and real trust.
NAVIGATE RISK, COMPLIANCE AND OPERATIONAL COMPLEXITY
- Partner with Risk, Compliance, Legal, Security and Operations to build products that meet regulatory, security and operational requirements across markets.
- Take responsibility for risks arising from authorisation and access control, financial crime, privacy and responsible data use, data accuracy, regulatory change and service availability.
- Account for market-specific gating in payments and money movement — including US money transmission, UK FCA and open banking requirements, and Australian licensing and payment rails — when sequencing launches.
- Lead trade-off decisions that balance customer experience, risk exposure, regulatory obligation, technical complexity and commercial outcome.
- Treat operational processes, support tooling and exception management as part of the product, not an afterthought — including failed payments, duplicate bills, incorrect approvals, reversals and disputes.
DRIVE STRATEGY, EXECUTION AND COMMERCIAL OUTCOMES
- Develop and execute roadmaps that align customer needs, AP strategy, platform architecture and Xero’s broader business objectives, including the Melio acquisition and Xero’s North America growth agenda.
- Establish clear product goals, success metrics and OKRs, and be accountable for moving them.
- Take an active role in annual and quarterly planning, including funding, prioritisation and resourcing discussions.
- Lead release and rollout strategy so that changes land safely and iteratively across customer cohorts and markets.
- Monitor and interrogate customer, commercial and operational results, and lead interventions where outcomes are not meeting expectations.
- Understand the economics of the product, including payment volume, adoption, pricing, processing cost, margin and revenue.
- Make clear prioritisation decisions that balance immediate delivery against the long-term evolution of the platform.
LEAD THROUGH CROSS-FUNCTIONAL INFLUENCE
- Build strong relationships across Product, Engineering, Design, Risk, Compliance, Operations, Finance, Partnerships and Go-to-Market teams.
- Create clarity on what is being built, why it matters, how it will work and when it will be delivered.
- Hold your own in architecture and design reviews on data models, API contracts and migration sequencing, and bring a position rather than only questions.
- Drive decision-making across complex stakeholder groups and act as tie-breaker when consensus cannot be reached.
- Represent the products you own in senior leadership, product, architecture and payments forums, and in front of customers and partners.
- Mentor and support other Product Managers, raising the standard of platform and AI product expertise across Xero.
SUCCESS LOOKS LIKE
- Bills arrive, get understood, get approved and get paid in Xero with materially less human effort than they require today.
- There is a clear, documented and well-reasoned answer to what an agent is allowed to do with a customer’s money in Xero — and customers and partners trust it.
- The API and permission layer underneath accounts payable is coherent, versioned and extensible, and new clients, markets and payment capabilities can be supported without duplication or rework.
- The replatform progresses on a sequence the team believes in, with no material disruption to the million-plus customers using the surface every month.
- Owners, in-house finance staff and professional bookkeepers each get an experience suited to how they actually work, and you can name the trade-offs you made between them.
- AI-powered capabilities ship with defined evaluation criteria, measured quality, understood failure modes and appropriate human control — and improve after launch on evidence.
- Bill Pay adoption, payment volume, automation rate, activation and retention are improving, and your contribution to that is clear.
- Product risks and dependencies are identified early and managed in partnership with Engineering, Risk, Compliance and Operations.
- Stakeholders understand the vision, strategy, roadmap and key trade-offs — and engineers come to you first when a decision needs making.
- Other Product Managers are developing through your coaching and knowledge-sharing.
- You demonstrate and amplify Xero’s values.
WHAT YOU’LL BRING WITH YOU
ESSENTIAL EXPERIENCE
This role sits below the interface as much as in front of it, and the bar reflects that. You will bring:
- Experience shipping below the UI. You have delivered changes to APIs, integration layers or shared services as part of delivering a wider product, and you know what it costs to change a contract other people depend on. Ideally you have owned a public or partner API through a breaking change.
- Substantive AI product experience. You have shipped an LLM-powered capability that customers actually used, and you can talk about evaluations, failure modes and confidence thresholds unprompted — including what your product got wrong in production and what you did about it. You use AI aggressively in your own work and prototype in code.
- Multi-persona B2B product experience. You have built a workflow serving several distinct user types whose interests conflict, and you can name a specific trade-off you made between two of them.
- Error-intolerant domains. You have built products where a mistake costs money or carries regulatory consequence — payments, payroll, tax, treasury, lending, legal or clinical workflows.
- Significant product management experience in a software development environment, across the full product lifecycle — typically five or more years in product, or comparable time as a founder, consultant or technical individual contributor in a payments and/or commerce domain.
Deep accounts payable, bookkeeping, accounting or finance-team domain experience is a strong advantage but not a requirement, and experience with payment rails, regulatory-gated launches or fintech infrastructure is similarly valuable. Product experience confined to feature delivery on top of an existing platform, without direct involvement in the interfaces, contracts or data models underneath, is unlikely to be enough on its own for this role.
PRODUCT LEADERSHIP
- A strong track record of addressing customer needs through the innovative use of technology.
- Experience developing successful product strategies, roadmaps and long-term plans — setting direction rather than receiving a spec.
- Demonstrated ability to operate in technically complex and highly ambiguous environments, and to start before the problem is fully defined.
- Strong product judgement and the ability to make decisions with incomplete information.
- A track record of owning activation, retention, revenue or an equivalent metric and moving it — you can name the metric, the movement, and the trade-off you made to get it.
- Self-direction under ambiguity, with minimal supervision required to define direction and drive outcomes.
- Demonstrated ability to influence decisions at all levels of an organisation.
TECHNICAL AND COMMERCIAL UNDERSTANDING
- Ability to work as a peer with engineers and architects on platform design, APIs, data models, permission and authorisation models, system dependencies and technical trade-offs.
- Understanding of migration and replatform sequencing in a live, high-volume system, and of the risks that come with it.
- Strong understanding of how AI and agent systems are built and evaluated, including retrieval, tool use, evaluation design and the limits of model reliability.
- Ability to translate customer and business needs into clear product requirements and technical specifications.
- Understanding of product economics, including volume, cost, margin, pricing and revenue.
- Experience evaluating third-party providers and making build, buy or partner decisions.
- Familiarity with the regulatory, risk, security and operational considerations involved in moving money.
CUSTOMER AND DATA ORIENTATION
- Strong experience conducting customer research and converting insight into product decisions.
- Ability to identify and clearly articulate complex customer problems — and to talk about users in the plural.
- Experience developing MVPs, incremental solutions and experiments that validate product assumptions.
- Strong analytical skills, using quantitative and qualitative data to make decisions.
- Ability to establish meaningful success criteria and monitor ongoing performance.
- Ability to translate complex information for technical, commercial, operational and executive audiences.
CROSS-FUNCTIONAL LEADERSHIP
- Demonstrated success working with diverse stakeholder groups across multiple engineering teams, geographies and third-party partners.
- Ability to lead through influence across Product, Engineering, Design, Risk, Compliance, Operations, Finance and Go-to-Market.
- Strong communication, facilitation and stakeholder-management skills, and comfort presenting to executives and to customers.
- Ability to navigate difficult decisions, resolve ambiguity and create alignment across teams and geographies.
- Willingness to disagree with an engineer, and to be disagreed with, in service of the customer.
- Experience mentoring and coaching Product Managers and cross-functional team members.
CRITICAL CAPABILITIES
Love customer problems
- Lead the use of customer research approaches and methodologies to generate meaningful insight across owner, in-house finance and bookkeeper personas.
- Clearly define and articulate complex customer problems, including where personas conflict.
- Develop incremental solutions and experiments that validate customer and product assumptions.
- Ensure that platform and agent complexity results in simple, understandable and trustworthy customer experiences.
Look to the future
- Develop compelling product strategies and roadmaps that align customer, commercial and platform objectives.
- Anticipate how immediate architectural decisions will constrain future agent capabilities, markets, partners and products.
- Identify opportunities to create reusable capabilities rather than isolated point solutions.
- Explore new technologies, models and business models that change how small businesses manage and pay their bills.
Work the Xero way
- Lead effective product prioritisation and decision-making.
- Establish strong product and delivery practices within the team, without relying on a program manager to hold the plan.
- Coordinate across products and teams to deliver end-to-end customer outcomes.
- Ship iteratively, learn from outcomes and continuously improve the product.
Demonstrate commercial acumen
- Understand the markets, customer segments and competitive environment for accounts payable and bill payment.
- Balance customer value, platform investment, risk and commercial outcome.
- Define success criteria that reflect customer needs and product-market fit.
- Use adoption, volume, cost, margin and revenue data to guide product decisions.
Do it together
- Create alignment across complex and diverse stakeholder groups.
- Communicate a clear and compelling product narrative.
- Build productive relationships across teams, functions, markets and geographies.
- Mentor others and raise the standard of product, platform and AI expertise across Xero.
Explore the data
- Use data to understand customer behaviour, automation performance and operational outcomes.
- Combine insight from customer research, product telemetry, support interactions and market trends.
- Translate information into clear recommendations and decisions.
- Establish measurement, evaluation and observability as core parts of product development.
WHY THIS ROLE
Most AI product roles are a bet on a zero-to-one that may never find users. This one is the opposite. More than a million people already do this work in Xero every month, and the mandate is to define how agents get to touch it.
Xero has already put the pieces on the table: a US$2.5B acquisition of Melio, an open-source MCP server, a live Claude integration, and a new North America Product and Technology Hub. What does not exist yet is the architecture underneath accounts payable that makes it all coherent. That is what you would own.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is CA$167,400 – CA$209,200.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Austin, TX
About Osano
Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape.
About the Role
As a GTM Enablement Specialist, you’ll equip our revenues teams with the knowledge, content, tools, and training they need to sell effectively and hit their number faster. You’ll own the delivery of onboarding for new hires, build and maintain our sales and customer experience playbooks and content library, and partner with Product Marketing to keep messaging consistent and current. This is a hands-on, cross-functional role for someone who loves turning complex products into clear, sales-ready enablement. And who measures success by seller readiness and ramp time.
Responsibilities
Sales
Deliver onboarding and ongoing training - run engaging onboarding and skills-workshop sessions (virtual and in-person) that get new account executives quota-ready and productive as quickly as possible.
Build the sales playbook - develop and roll out playbooks, battle cards, call scripts, and sales guides that improve seller performance across segments and sales motions.
Create sales content - produce success stories, case studies, product collateral, presentations, role-plays, and interactive exercises that reps actually use.
Identify skills gaps - build relationships with reps and sales leaders to surface enablement needs, then tailor content and training to close those gaps.
Measure and iterate - track content adoption and training effectiveness through participant feedback and performance metrics, and continuously improve delivery.
Coach and support - provide ongoing coaching to reinforce learning, and help drive a strong learning culture across the sales, CX, and marketing orgs.
Customer Experience
Support the full customer journey - equip CX with product knowledge, process guides, and talk tracks for renewals, expansions, and common customer questions.
Build shared, consistent content - create enablement materials that serve both sales and CX, keeping messaging aligned from first touch through renewal.
Partner with CX leaders - identify skills gaps across customer-facing teams and reinforce learning through coaching and refresher training.
Content Management
Own the content repository - manage the sales enablement content library, keep it current and easy to find, and train the team on how to use it.
Keep messaging aligned - partner with Product Marketing and Product to ensure reps always have up-to-date product information and consistent positioning.
About You
2–4 years of experience in sales enablement, sales, sales support, or marketing at a SaaS company.
Exceptional written and verbal communication skills, with the ability to make complex concepts simple.
A passion for teaching and a solid grasp of adult learning principles; comfortable facilitating engaging sessions both virtually and in person.
Proven ability to create sales-ready content - playbooks, presentations, guides, and training materials.
Strong organizational skills and attention to detail, with the ability to manage multiple initiatives at once.
Ability to work cross-functionally with sales, marketing, product, and leadership.
A proactive, adaptable mindset. You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.
Creative, strategic problem-solving skills.
Familiarity with learning management systems (LMS), e-learning tools, and sales enablement platforms.
Why Us
A well-defined career path that’s not just “climbing the ladder” - learn different competencies, skills, and concepts as you progress and get recognized for it.
Supportive leadership and peers - from sales engineering and product marketing to sales development and demand generation - you’re never in this alone.
You’ll be stepping into a space that’s on fire – the privacy and regulatory landscape is only growing with a ton of opportunity in front of us.
You’ll become a privacy expert, including the opportunity to receive your Certified Information Privacy credential.
You’ll be representing a product that makes prospects say, “This is so awesome” when you demo it.
Benefits
Competitive compensation + ownership interest for early stake in our success!
Unlimited paid time off with a requirement to take at least two weeks off per year.
We're continuously a Best Place for Working Parents and offer paid parental leave for all new parents + believe that family, however you define it, comes first.
Osano sponsors individual premiums for base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision Insurance via Aetna.
A fully, permanently remote company so you can work from anywhere in the U.S.
Receive a Macbook + $600 to craft your home workspace
Annual company trip designed to foster connection, creativity, and having fun together!
Mental health benefits with free memberships to mindfulness + talk therapy services
A Bit More About Osano
Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest.
We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work.
As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you.
Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're seeking an experienced Social Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-stakes user issues surface on public social platforms.You'll help stand up the function from scratch and operate it day-to-day. You'll actively monitor brand and product conversations, triage emerging issues, and own social escalations end-to-end. During live escalations, you'll build real-time social reports that turn data into actionable recommendations to resolve issues quickly and reduce reputational risk. The ideal candidate pairs deep fluency in the social analytics landscape with calm judgment under pressure, sharp written communication, and a bias toward action.
Key responsibilities
Build the team's playbooks, escalation criteria, tooling solutions, and SOPs to successfully manage social escalations
Actively monitor public social channels for brand mentions, surfacing potential escalations and triaging them against defined criteria
Own social escalations end-to-end during your coverage hours
Communicate crisply with internal stakeholders: brief executives on live situations, give Comms partners the facts they need, and keep incident channels useful and current
Build social reports in real-time, using the data to drive actionable recommendations that quickly and effectively resolve live incidents and reduce reputational risk
Write clear post-escalation reports that capture what happened, what we did, and what should change—so the next escalation is easier than the last
Help iterate on the team's playbooks, response templates, escalation criteria, and SOPs based on what you learn running real cases
Minimum qualifications
6+ years of experience in social analytics, escalations management, customer support, or a related front-line operations role—ideally at a consumer or developer platform
Deep knowledge of the social landscape and hands-on experience using social listening tools (query writing, alert design, API pipelines, report building)
Excellent judgment under pressure and have a strong instinct for how issues spread across public social platforms
Sharp written communication—you can brief a senior leader in three sentences and document an incident so the next responder can pick it up cold
Comfort coordinating across functions in real time and influencing partners without positional authority
A pattern-detection mindset—you spot the second-order issue beneath the first-order complaint and surface it to the right people
Comfort with ambiguity and a bias toward action; this team is brand new and you'll be helping define what good looks like as you operate
Excitement about protecting Anthropic's reputation and relationships at a moment when public attention on AI has never been higher
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$210,000
—
$260,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is building it's UK business from the ground up. We are looking for a Director of Partnerships to be the senior commercial owner of Ramp’s partner ecosystem in the UK: creating the relationships, market presence, and repeatable routes to revenue that help make Ramp a category-defining company in the region.
Reporting to the VP of Channel Sales, you will operate as a founder for Partnerships in London. You will build a focused partner strategy, develop executive-level relationships, and turn the right relationships into durable commercial outcomes. You will work closely with the UK go-to-market team and cross-functional leaders across Sales, Product, Marketing, and Customer Success to make partnerships a meaningful driver of market entry and long-term growth.
This is not a role for someone looking to inherit a mature playbook. The right person is entrepreneurial, commercially sharp, and comfortable creating clarity where there is none. They can move from a first meeting with a senior executive to a clear point of view, an internal plan, and disciplined follow-through.
What You'll Do
- Own and execute Ramp’s UK partnerships strategy, identifying the partner categories and individual relationships that can accelerate awareness, pipeline, customer value, and long-term market position
- Build and maintain senior relationships across the UK ecosystem, including accounting, private equity and venture capital firms, professional-services and consulting firms, financial institutions, technology partners, and other high-leverage channels
- Work alongside the UK Channel Partner Managers, aligning the broader ecosystem strategy with Ramp’s dedicated motions and creating leverage across shared relationships
- Develop a focused partnership plan for priority relationships: articulate the joint value proposition, define the commercial path, and create mutual accountability for progress
- Generate measurable commercial impact by sourcing and influencing pipeline, creating warm paths to target customers, and supporting strategic deals through partner relationships
- Represent Ramp with credibility at executive meetings, industry events, and partner forums, building the company’s reputation as a serious, long-term UK partner
- Serve as the internal voice of the UK partner market, translating relationship intelligence, customer needs, and market dynamics into actionable input for Sales, Product, Marketing, and leadership
- Build the operating cadence for the function, including account plans, partnership scorecards, executive briefs, pipeline visibility, and clear follow-through across internal and external stakeholders
- Help shape Ramp’s broader UK and European go-to-market strategy as the market, team, and partnership portfolio grow
What You Need
- 10+ years of experience in sales, partnerships, business development, alliances, or go-to-market leadership, with a demonstrated record of building senior relationships and driving commercial outcomes
- A proven track record of owning revenue, quota, influenced pipeline, or similarly concrete commercial goals in a complex B2B environment
- Executive presence and sound judgment: you can earn credibility with senior partner leaders and represent Ramp confidently in consequential conversations
- A builder mindset. You have launched a territory, vertical, business line, or partner motion, and know how to create a plan and operating rhythm from a blank page
- The ability to turn broad relationships into specific opportunities, navigate multiple stakeholders, and maintain momentum through long sales and partnership cycles
- Strong strategic and analytical thinking, with the ability to decide where Ramp should invest and make a clear, data-informed case to senior leadership
- Excellent written and verbal communication skills, including the ability to build a compelling partnership narrative and align cross-functional teams around it
- AI fluency as a daily habit. Ramp is a builder culture: if you do not instinctively reach for AI before doing things manually, this role will be a hard adjustment
- Ability to work five days per week from Ramp’s London office, with willingness to travel across the UK and continental Europe as needed
Nice to Haves
- Experience selling or partnering into private equity, financial services, consulting, enterprise technology, or high-growth software companies
- Experience in fintech, financial software, payments, spend management, or the office of the CFO technology ecosystem
- An established UK network of senior commercial, investment, operating, or technology leaders
- Experience building a new market or international go-to-market motion
- Fluency in an additional European language
Why Ramp
- Own one of Ramp’s most important external-facing growth mandates as we build the UK business
- Work directly with senior leaders across Channel, Sales, Product, and Marketing, with the autonomy to shape the market strategy and the accountability to deliver commercial outcomes
- Build at the intersection of fintech, AI, and enterprise software at a company redefining how businesses manage spend
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS:
- Job Title: Security Officer
- Department: ICEYE Security Spain
- Location: Valencia, Spain
- Reports to: CEO, ICEYE Spain
- Employment type: Permanent
- Working type: On-Site
- Employment is subject to applicable security screening and clearances
WHY THIS ROLE MATTERS:
In this position you will build and own the classified information security posture that lets ICEYE Spain operate within the required classification, coordinating the efforts to achieve and maintain “Reservado Nacional” security clearance, and its NATO and EU equivalents.
You are the person who will build the defensible, audit-ready security framework for ICEYE Spain. You will design it, run it, and represent it to the appropriate authority. You are also the trusted advisor that will support the Spain CEO as the first point of contact for Security matters.
This is a role for a builder; someone that is confident in defining, maintaining and communicating the security framework that enables ICEYE’s continued growth and meeting our obligations to our customers.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own the roadmap. Define and execute the twelve-month plan to take ICEYE Spain from current state to fully cleared operations at the required national classification levels — including facility security clearance, personnel clearances, IT accreditation, and the operational processes that sit underneath.
- Be the appointed security officer. Act as the company's official security officer, representing ICEYE with relevant national authorities. Lead all interactions with the national industrial security / accreditation body and represent ICEYE Spain in front of regulators with credibility and precision.
- Build the framework. Partner with the Global Security team to implement policies, SOPs, secure areas, accreditation pathways toward higher classifications and the audit trail that evidences this.
- Run the clearance pipeline. Be the person coordinating Personnel Security Clearances across the local organisation in close coordination with Global Security to ensure the business is ahead
- Enable the business. Translate security requirements and support appropriate handling of classified information for ICEYE Spain
WHAT SUCCESS LOOKS LIKE
- Ensure ICEYE Spain holds and maintains a valid Facility Security Clearance and operates accredited environments at the required national level
- ICEYE’s local team holds required personnel clearances to participate in our priority programmes.
- ICEYE Spain are able to participate in classified procurements and requirements are clearly known and communicated to internal stakeholders
- ICEYE Spain team are trained in all appropriate security processes required
- You will have built the Audit-ready documentation, local procedures and SOPs, with rehearsed incident-response and Crisis handling measures in place
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 10+ years experience of working with a variety of security challenges and demands, from IT, to physical security elements.
- Real world hands on experience is essential
- Deep, hands-on knowledge of the national classified information regime: the governing legislation, regulations, and industrial security manual/handbook, and the practical workings of national security oversight for ICEYE Spain
- Track record as a security officer (or directly equivalent) inside a defence, intelligence, aerospace, or critical-infrastructure organisation in Spain. Consulting experience is preferred.
- Experience of scaling its classification level is necessary.
- Working fluency in NATO and EU classification frameworks (e.g. NATO SECRET, EU SECRET) and how they interlock with national classification levels.
- Credibility with national authorities. You have collaborated closely with the relevant National Security, MoD, defence-procurement, and cyber/IT-security authorities in Spain
- Currently held Security Clearance is essential
- In possession of (or eligible for) Reservado Nacional personal security clearance, and ideally the equivalent EU/ESA/EC Secret)
- Strong grasp of IT security accreditation paths for classified systems — the national baseline security standards, approved classified-IT regime, and formal accreditation/approval process for higher classifications such as ISO 9001, NATO/APAQ PECAL
- Fluent in English, with native Spanish, with the ability to brief at executive, authority, and working level.
APPLICATION PROCESS
- Intro conversation with Talent Acquisition (30 min)
- Interview with Country Director of Operations (45 min)
- Hiring manager interview with the CEO, ICEYE Spain (45 min)
- Technical case: a take-home roadmap exercise. Demonstrate your vision to build from current state to the highest target classification level, including facility, personnel, and IT accreditation — presented and defended in person to a panel (90 min)
- Interview with ICEYE’s Chief Security Officer (45 min)
- Final conversation with the Global CEO of ICEYE
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Vienna, Austria
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Ever wondered what it's actually like to build a career at a company millions of developers rely on?
Software Engineers at Sentry write real code on real projects that ship to production. No busywork, no "prove yourself first" purgatory. Just you, a team that actually trusts you, and a codebase used by millions of developers every day, including the ones building the AI tools everyone's talking about.
You'll land on either an SDK https://docs.sentry.io/?original_referrer=https%3A%2F%2Fsentry.io%2Fcareers%2F%3Fteam%3DEngineering%2B team or Ingest — and either way, you're in the critical path, not on the sidelines. SDKs are where past interns have shipped async support for our Python SDK https://blog.sentry.io/meet-sentrys-2025-summer-interns/#simon-1-16 and a faster AWS Lambda extension https://blog.sentry.io/meet-sentrys-2025-summer-interns/#martin-1-17 — real code running inside frameworks developers use every day. Ingest is the backbone: you'll get hands-on with the pipelines (including our open-source Relay https://github.com/getsentry/relay and Symbolicator https://github.com/getsentry/symbolicator) that process millions of events every minute.
New grad hires are rad hires. Our onboarding is built to set you up for long-term success from day one — comprehensive training, dedicated mentorship, social events, and a built-in community of peers who started right alongside you. (There are also snacks. The good kind.)
Many of our new grads started out as interns here first — read the stories https://blog.sentry.io/life-at-sentry/ from Sentaurs who liked it enough to come back full-time.
IN THIS ROLE YOU WILL
- Be matched with one of our SDKs https://sentry.io/platforms/, Product or Ingest teams, based on your interests and experience
- Design, develop, and ship features and systems that drive real value to customers
- Own projects end-to-end, from design through production
- Receive ongoing feedback, coaching, and mentorship from your manager and teammates
YOU'LL LOVE THIS JOB IF YOU
- Want to be treated like an engineer from day one
- Care about how software actually works
- Are excited about where AI is taking software development and want to build in the middle of it
- Want mentorship that's real, not scheduled
- Like shipping things and seeing them used at scale
QUALIFICATIONS
- Recently completed or completing an undergraduate or graduate program in Computer Science or a related field
- At least one previous internship or equivalent hands-on experience
- Solid grasp of algorithms and data structures fundamentals
- Comfortable using GitHub: branching, pull requests, code review, the works
- Proficient in Python, JavaScript, or a similar dynamic language, picked up through internships, personal projects, or coursework
- Can pick up a new language or framework quickly and run with it
- Experience collaborating on an engineering project with a team (class, open source, work, it counts)
- Available to start in 2027 and able to relocate to Vienna, Austria (we'll help get you there and cover housing)
- Please note the following:
- Visa sponsorship is considered on a case-by-case basis
- This is a full-time position
We are obliged by law to quote the minimum wage of EUR 43.456,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The base salary (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is EUR €80,000.00. A successful candidate will be eligible to participate in Sentry’s employee benefit and perks programs applicable to the candidate’s position (including medical, dental and vision insurance coverage as well as temporary relocation support). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. As a Principal Solution Architect, you'll play a critical role in building and scaling this function. You will join a team of seasoned experts with deep experience backed by Docker's unmatched reach across Fortune 500 companies.
This is a high-visibility role working directly with senior leadership across revenue, product, marketing, and partner organizations. You'll shape service strategy, drive cross-functional alignment, and deliver offerings that accelerate both services revenue and platform expansion.
You'll serve as a trusted advisor to our largest and most strategic partners and enterprise customers, providing thought leadership on integrating Docker agentic solutions within enterprise environments.
RESPONSIBILITIES
Build and Scale the Professional Services Practice
- Develop and codify repeatable reference architecture patterns across Docker's core use cases including self-hosted and air-gapped deployments, MCP (model context protocol)/AI agent environments, IDP integrations, and secure supply chain workflows so that engagements scale consistently across customers and partners.
- Translate reference architectures into customer-facing technical collateral, SOW templates, and success patterns that reduce scoping time and improve delivery consistency.
- Collaborate with product, marketing, and revenue teams to integrate services into GTM motions and align delivery to Docker's AI platform roadmap.
- Identify offerings that drive product expansion, renewals, and long-term customer value.
- Support Partnerships & Alliances in selecting, onboarding, and enabling technical integration partners, system integrators (SIs), and service delivery partners.
Drive Strategic Customer Outcomes
- Act as a trusted advisor to enterprise customers, helping them adopt modern patterns for containerization, AI workflows, and secure software supply chains.
- Lead technical discovery and architecture engagements that span enterprise integration layers
- Architect and deliver self-hosted Docker deployments within air-gapped, regulated, and complex enterprise environments including local image registry setup, offline toolchain configuration, and compliance-driven infrastructure design.
- Design and Guide customers through implementation of agentic AI toolchains, including MCP server/client architecture, tool orchestration, observability integration and secure deployment patterns aligned to Docker's AI platform.
- Position Docker as a strategic and thought leadership partner, influencing long-term technology adoption and investment decisions.
- Directly deliver or assign and oversee appropriate delivery partners to execute service engagements and ensure technical objectives are met.
Enable Cross-Functional Success
- Drive alignment and decision-making across multiple stakeholders and teams without direct reporting lines.
- Translate field insights including enterprise integration patterns, IDP/SSO friction points, observability gaps, and AI deployment challenges into actionable product and services strategy, roadmap, and partner capabilities.
QUALIFICATIONS
REQUIRED
- 7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm.
- Demonstrated experience architecting and deploying self-hosted and air-gapped deployment architectures: local image registries, offline toolchain configuration, network-isolated Kubernetes clusters, and compliance-driven infrastructure constraints common in regulated industries.
- Enterprise integration experience across Identity Providers (Okta, Azure AD, LDAP/Active Directory) and federated identity protocols (OIDC, SAML, SSO), including RBAC design within complex, multi-tenant enterprise environments.
- Working knowledge of Model Context Protocol (MCP) and its application to agentic AI toolchains including MCP server/client architecture, tool and resource orchestration, and secure containerized deployment patterns.
- Hands-on experience with AI/ML workflows, LLM deployment, and agentic AI architectures in enterprise environments with awareness of Docker's AI platform roadmap including AI agent containerization, model provenance, and AI supply chain security.
- Deep understanding of container and software supply chain security: Docker Hardened Images (DHI), Secure Supply Chain (SSC), SBOM generation, image signing and attestation, vulnerability management, and runtime governance.
- Excellent facilitation and stakeholder management skills; able to lead executive-level architecture conversations and influence senior stakeholders without formal authority.
- Direct experience delivering high-quality services engagements that achieve customer value while meeting revenue and ARR growth targets within a revenue organization.
- Recognition by enterprise customers as a strategic technical advisor.
BONUS
- Experience architecting AI platforms in large enterprise environments LLM deployment pipelines, model provenance, artifact signing, and secure AI supply chain patterns.
- Background enabling system integrators, consultancies, or partner ecosystems.
- Consulting experience with Fortune 500 clients in highly regulated sectors such as financial services, healthcare, or government.
- Led AI security architecture engagements that addressed model provenance, artifact signing, and supply chain integrity for containerized AI workloads including secure MCP server deployment, tool and resource access controls, secrets management within agentic pipelines, and runtime isolation patterns for LLM-based applications.
WHAT TO EXPECT
FIRST 30 DAYS
- Onboard to Docker's mission, values, and operating model.
- Deeply familiarize yourself with our product portfolio, AI platform roadmap, and strategic customers.
- Build strong partnerships with Product, Engineering, and Sales functions.
- Plug into the team's rhythm of business (standups, reviews, shadow customer engagements).
FIRST 90 DAYS
- Scope, define SOWs, delivery, and oversight of customer service engagements.
- Participate in the creation of reference architectures for key use cases..
- Participate in initiatives to build out and improve the services department's offerings.
ONE-YEAR OUTLOOK
- Successful delivery and oversight of customer service engagements.
- Contribute materially to the build-out of Docker's service offerings across AI, security, and enterprise integration practices.
- Institutionalize continuous improvement by providing field feedback including enterprise integration patterns, deployment blockers, and observability gaps to the product team.
Docker does not offer visa sponsorship for this role.
Compensation & Equity
Canada: CA$238,000– CA$340,000 + equity
United States: $171,500 – $245,00 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: București, Romania
Workplace: hybrid
About us
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
About the Role
We are looking for a Product Data Analyst to join the UXMatrix Product Team and help establish a consistent, evidence-based approach to product development and optimization. You will define how product performance and user behaviour are measured, ensure that the necessary data is collected accurately, and transform that data into insights and recommendations that Product Owners, UX Designers, Engineering teams, and business stakeholders can act upon. This role extends beyond dashboard creation and regular reporting. You will investigate user journeys, identify friction and opportunities, support product discovery, define feature-success criteria, and determine whether released initiatives achieve their intended customer and business outcomes. You will work across UXMatrix products, with a particular focus on critical frontend journeys such as registration, login, deposit, sportsbook navigation, event discovery, bet placement, casino discovery, promotions, content interaction, and customer retention.
What You'll get to do:
Product Measurement Strategy
Work with Product Owners and stakeholders to translate business objectives into measurable product outcomes and KPIs. Establish clear success criteria before features and initiatives enter development.
Define leading and lagging indicators across acquisition, activation, engagement, conversion, retention, and feature adoption.
Help product teams distinguish between activity metrics, diagnostic metrics, and measurable customer or business outcomes.
Ensure product recommendations are supported by reliable data, user research, or clearly documented hypotheses.
Analytics Tracking and Data Quality
Define and maintain analytics tracking plans for websites, applications, widgets, and critical user journeys.
Translate business questions and measurement objectives into clear technical tracking requirements.
Validate analytics implementations before and after release.
Monitor data quality and investigate broken events, incomplete parameters, unexpected changes, and reporting discrepancies.
Ensure that tracking implementations comply with consent, privacy, security, and applicable regulatory requirements.
Product and User-Behaviour Analysis
Identify abandonment points, friction, behavioural patterns, and opportunities for improvement.
Segment users according to relevant characteristics such as acquisition source, device, market, lifecycle stage, product preference, engagement level, or previous behaviour.
Conduct funnel, cohort, retention, conversion, path, and behavioural analyses.
Analyze critical user journeys
Combine quantitative data with UX research, customer feedback, technical performance, and operational context.
Reporting and Data Visualization
Build and maintain dashboards that provide stakeholders with a clear view of product performance.
Create reporting views appropriate for Product Owners, UX teams, Engineering teams, operators, commercial stakeholders, and senior management.
Present trends, anomalies, risks, and opportunities clearly and concisely.
Reduce dependency on manual reporting by developing reusable and automated dashboards.
Ensure KPI definitions remain consistent across products, teams, and reports.
Deliver focused analysis and actionable recommendations rather than reporting data without interpretation.
Product Discovery and Decision Support
Support Product Owners during product discovery by evaluating evidence, sizing opportunities, and identifying behavioural problems.
Provide data to support roadmap prioritization, business cases, and investment decisions.
Help product teams formulate measurable hypotheses for proposed product changes.
Challenge assumptions and stakeholder requests when they are not supported by evidence or a clearly defined customer problem.
Conduct market, benchmark, and competitor analyses when relevant to product decisions.
Contribute relevant data and insights to product reviews, client presentations, RFP responses, and strategic discussions.
Experimentation and Feature Evaluation
Define hypotheses, success metrics, guardrail metrics, and evaluation criteria for product experiments.
Support A/B tests, controlled rollouts, phased releases, and other product-validation methods.
Conduct post-launch reviews to determine whether delivered features achieved their intended outcomes.
Track whether recommendations lead to product changes and measurable improvements.
Stakeholder Collaboration
Work closely with Product Owners, UX Designers, Developers, QA Engineers, Architects, BI teams, operators, and commercial stakeholders.
Facilitate workshops to define business questions, KPIs, success criteria, and tracking requirements.
Proactively identify relevant insights rather than working exclusively from reporting requests.
Establish a regular product-insight cadence through reviews, reporting, and focused deep-dive analyses.
Keep stakeholders informed about measurement gaps, data-quality risks, and significant product-performance changes.
What we’re looking for:
At least three years of experience in product analytics, digital analytics, business intelligence, data analysis, or a comparable analytical role.
Previous experience in sportsbook, iGaming, gaming, fintech, e-commerce, or another transactional or regulated digital industry.
Strong SQL skills and experience extracting, combining, validating, and analyzing data from multiple sources.
Experience analyzing digital-product behaviour, including user journeys, conversion, engagement, feature adoption, and retention.
Experience defining analytics events, parameters, tracking plans, event taxonomies, and measurement frameworks.
Practical experience with analytics and visualization tools such as GA4, Microsoft Clarity, Power BI, Looker, Tableau, Amplitude, Mixpanel, or equivalent platforms.
Ability to transform complex data into clear findings and actionable product recommendations.
Strong written and verbal communication skills, including the ability to present findings to technical and non-technical audiences.
Strong attention to detail and a disciplined approach to data quality and validation.
Experience collaborating with Product, UX, Engineering, QA, BI, and commercial teams.
Good understanding of web and mobile application behaviour, including client-side and server-side tracking.
Professional proficiency in English.
A degree in statistics, mathematics, computer science, economics, business, or another relevant discipline.
Here's what we offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Access to an Employee Assistance Program through TELUS Health.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Nicosia, Cyprus
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a marketer with experience from bigger companies' marketing departments with an ambitious ‘growth’ mindset and a can-do attitude? Do you get excited about growing a business? If this sounds like you, then we’d love to chat!
So… we have built this rocket ship. We call it Wolt. We are best known for our food delivery platform, yet we are on a journey to become an ‘’everything’’ app so you can get almost anything in your city delivered to your doorstep in less than an hour.
As the
Marketing Specialist
, you will be responsible for managing user marketing campaigns end-to-end related to our restaurant, retail partners, or collaborations with other companies. You will be at the marketing steering wheel as well as the engine room, and will be expected to bring ideas and also execute on them to reach our ambitious targets.
What you’ll be doing
Driving the execution of marketing campaigns across paid and owned channels, based on our long-term strategy, and ensuring alignment with commercial priorities
Regarding your campaigns, coming up with the offerings, thinking about the best media mix, and creative strategy are all your responsibilities
Strong cooperation with other campaign managers and departments on the timing and budgeting of the different campaigns
Understanding the impact of marketing strategies on the P&L and assessing their ROIs.
Support reporting needs by gathering data, tracking KPIs, and contributing insights to improve future marketing activities
Take ownership of setting up campaigns and content using internal tools and platforms, including basic technical configurations where needed
Collaborate with designers and content creators to contribute to the development of campaign assets and visuals
Assist in managing marketing relationships with local restaurant and retail partners, coordinating co-marketing activities to boost visibility
Our humble expectations
Experience in marketing, ideally with some exposure to campaign management or project coordination
A
practical, hands-on
approach — you're comfortable rolling up your sleeves and getting things done
The ability to
take ownership
of your work and manage projects independently, while staying open to feedback and collaborating with others
A
customer-first mindset
, with an understanding of how communication impacts the people you're reaching
Creative thinking and a good eye for content that resonates
Comfortable working in a fast-paced environment and juggling multiple priorities
Strong time-management and organizational skills
Fluency
in
Greek
and
English
Currently
based in, or eligible to work
in,
Cyprus
Able to work a
hybrid schedule
, with 4 days per week in our
Nicosia office
What we offer
We are in a fast-moving industry, and Cyprus is a key market for Wolt. The team on the ground is very ambitious and willing to move the rocks to reach goals while supporting each other. As part of the marketing team, you can make a real impact with your campaigns on the market, see good results and see your work on various media channels.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Next steps
We’re reviewing applications on a rolling basis, so we encourage you to apply sooner rather than later. The process typically includes:
Intro chat with our Talent Acquisition Partner.
Interview with the Hiring Manager to dive into your experience,
Case assignment (light, strategic, to see how you think) + 60-minute presentation call with senior stakeholders.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Wien, Austria
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
The Operations Associate, Courier Community acts as the heartbeat of the courier partner support ecosystem. Serving as the first line of human support beyond frontline Customer Support, this role is the critical bridge between Wolt and its courier partners.
In this role, you will balance deep empathy with efficient, high-volume problem-solving — handling complex escalations, localized communications, sensitive account situations, and workflow automations that keep courier partners informed, supported, and valued.
Key Responsibilities
Inbox Management & Advanced Support
Manage courier inbox channels to handle complex, partner-submitted requests.
Resolve escalated tickets transferred from Support that fall outside frontline scope, including complaints, bug reports, and sensitive account updates.
Maintain team SLAs by keeping inbox tasks within a target 72-hour reply rate and resolving open board tickets efficiently.
Content Ownership & Localization
Localize regional and global courier-facing communications for specific country languages and cultural contexts.
Maintain and continuously update localized courier platforms, including country FAQs, educational content, and operational resources.
Proactively maintain information accessibility so couriers can easily self-solve issues without contacting support.
Cross-Functional Communication & Enablement
Coordinate ad-hoc courier announcements (e.g., weather-related boosts) in alignment with Communications and Supply Activation teams.
Create macros, guidance documents, and tools for Customer Support to empower frontline agents to resolve cases independently.
Assist onboarding teams with document verification, profile activations, and country-specific onboarding tasks.
Community Engagement & Feedback Loops
Drive community engagement by supporting local feedback initiatives and courier events.
Capture operational insights from courier feedback and translate them into process, documentation, and tool improvements.
AI & Process Automation
Leverage AI tools day-to-day to generate clear, empathetic response templates and reduce manual workloads for routine inquiries.
Utilize AI and self-service tools to summarize ticket escalations, maintain up-to-date knowledge bases, and build smart routing workflows.
Key Performance Indicators (KPIs) & Impact
Courier Satisfaction: Measured through feedback scores, response quality, and communication empathy.
Time to Resolution (TTR): Fast, efficient, and accurate resolution for complex tickets passed from Support or directly from courier partners.
Inflow Reduction: Lower overall ticket volume achieved through scalable documentation, improved Support macros, and self-service automation.
Localization Quality: High accuracy and quick turnaround time for market-specific announcements and content updates.
Our humble expectations
Professional working experience in Customer Support, Operations or other similar roles.
Professional level in English and fluent (Austrian) German.
Proficiency with Excel or Google Sheets.
Strong capability to diagnose operational issues, identify root causes, and determine when and how to escalate.
Clear, empathetic, and professional written communication skills.
Ownership & Accountability: Taking full responsibility for tasks until completion and communicating early when blocked.
Attention to Detail: Meticulous with workflows, deadlines, and sensitive partner details.
Multitasking & Adaptability: Thriving in a fast-paced environment where priorities dynamically adjust.
What we offer
Discounted membership fees with MyClubs
Deals and discounts with local partners
Wolt Credit program
Employee Assistance Program (EAP)
Career progression opportunities
Next steps
Please submit your application and resume in English
. The interview process begins with a conversation with Talent Acquisition, followed by a meeting with the hiring manager. As a final step, you'll present a take-home assignment.
If this sounds like the kind of challenge you're looking for, we'd love to hear from you. We'll be reviewing applications on an ongoing basis and will close the role once we've found the right person, so we encourage you to apply as soon as possible!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Austria Pay Range:
€2.109
—
€2.636 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
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