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Location: Barcelona, Spain; Madrid, Spain; Málaga, Spain; Milan, Italy; Rome, Italy Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You’ll Do We are seeking a highly experienced Health Insurance Subject Matter Expert (SME) who has lived and breathed insurance operations and is ready to help transform the industry through technology . They think in systems, challenge the status quo, and are excited to translate years of operational expertise into intelligent product features, automation logic, and scalable workflows . This person brings deep health insurance domain knowledge and the drive to change the industry. This is a hands-on, embedded role working closely with CoverGo's product and engineering teams to ensure what is built is accurate, compliant, and truly reflects how health insurance works in the real world. 1. Domain Expertise & Product Collaboration Support the product team throughout the feature development lifecycle with deep health insurance expertise and operational insight. Translate end-to-end health insurance processes — underwriting, policy administration, claims, renewals, billing — into clear product requirements and functional documentation. Validate and define business rules, decision engines, and workflow logic to ensure all outputs are accurate, compliant, and usable in real-world scenarios. Participate actively in User Acceptance Testing (UAT) to validate functionality, workflows, and business logic. 2. STP, Automation & Workflow Design Design for maximum Straight-Through Processing (STP) across product flows — minimising manual intervention through intelligent system design. Define automation rules, decisioning frameworks, and exception handling flows that reflect real-world insurance operations. Ensure the product accurately reflects how the business operates, embedding efficiency and scalability directly into the system. 3. Compliance & Risk Embedded in Product Translate regulatory and policy requirements into system logic and product features. Conduct market and competitor research to identify feature gaps, best practices, and emerging trends in global health insurance. 4. Cross-Functional Collaboration & Enablement Act as the bridge between Product, Engineering, and Business teams — translating business needs into product requirements into technical execution. Contribute to product roadmap discussions and prioritisation from a health insurance perspective. Engage with internal and external stakeholders, including clients, partners, and insurers, to gather feedback and validate product direction. Support GTM, sales, and pre-sales efforts with deep functional expertise when needed. What We Need 12+ years of experience in the insurance industry , with strong exposure to end-to-end insurance operations. At least 5 years of hands-on experience in health insurance with deep understanding of the full health insurance lifecycle, with domain expertise inside and out. Experience across 2 or more health insurance functions: product setup, underwriting, pricing, policy administration, endorsements, billing, claims, or renewals. Experience working cross-functionally with product, technology, and business teams in a fast-paced environment. Hands-on, results-oriented, and passionate about translating domain knowledge into real product features. Systems thinker with a natural ability to understand how processes connect, where automation can replace manual work, and how rules translate into logic. Critical, analytical, forward-thinking, and innovative — able to identify gaps others miss and propose solutions, not just observations. Strong verbal and written communication skills — able to explain complex insurance concepts to technical and non-technical audiences alike. Demonstrated client-facing capability to handle clients and stakeholders confidently, even without formal sales experience. Nice-to-have (other advantages) Experience with other lines of business such as life and/or P&C insurance. Chartered Insurance Institute (CII) Certificate in Insurance or equivalent. Technology-savvy — worked on digital transformation initiatives or has exposure to insurance systems. Insurtech experience as SME/Consultant is a strong plus. Exposure to multiple markets or global health insurance products. Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Dhahran, Saudi Arabia Eram Talent is looking for a detail-oriented and knowledgeable GRC (Governance, Risk, and Compliance) Analyst with COBIT certification to join our team. As a trusted Talent Acquisition partner, we serve various industries by providing top-notch recruitment solutions. The GRC Analyst will play a crucial role in ensuring that our clients' IT governance, risk management, and compliance frameworks are effectively designed, implemented, and maintained. The successful candidate will work closely with stakeholders to identify and assess risks, develop control frameworks based on COBIT standards, and ensure compliance with relevant regulations and policies. This role involves continuous monitoring, reporting, and improvement of governance processes to ensure operational excellence and risk mitigation. Key Responsibilities: Develop, implement, and maintain GRC frameworks using COBIT principles and best practices. Conduct risk assessments and internal control evaluations to identify gaps and recommend improvements. Monitor compliance with IT policies, procedures, and regulatory requirements. Collaborate with IT and business teams to ensure proper governance and risk mitigation strategies are in place. Prepare and present reports to senior management on governance, risk, and compliance statuses. Support audit activities and facilitate responses to audit findings related to IT governance. Stay updated on new regulations and frameworks affecting IT governance and compliance. Promote awareness and understanding of GRC practices across the organization. Requirements Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. Experience in developing and implementing governance frameworks. Familiarity with compliance standards (e.g., ISO 38500, COBIT, NIST). Experience managing governance-related projects, including the ability to define objectives, allocate resources, and monitor progress. Good understanding of IT governance principles and best practices COBIT certification is mandatory. ISO/IEC 35800 (Corporate Governance Of IT) is preferred Proven experience as a GRC analyst or similar role, preferably in IT governance and risk management. Strong understanding of IT governance frameworks, especially COBIT. Knowledge of compliance requirements, risk management methodologies, and regulatory frameworks. Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively with cross-functional teams and senior management. Detail-oriented with strong organizational skills. Experience supporting IT audits and addressing audit findings. Knowledge of other governance frameworks (e.g., ISO 27001, ITIL) is a plus.

Location: London Workplace: Hybrid We are looking for an AI Infra engineer to join our growing team. We work with Kubernetes, Slurm, Python, C++, PyTorch, and primarily on AWS. As an AI Infrastructure Engineer, you will be partnering closely with our Inference and Research teams to build, deploy, and optimize our large-scale AI training and inference clusters. RESPONSIBILITIES - Design, deploy, and maintain scalable Kubernetes clusters for AI model inference and training workloads - Manage and optimize Slurm-based HPC environments for distributed training of large language models - Develop robust APIs and orchestration systems for both training pipelines and inference services - Implement resource scheduling and job management systems across heterogeneous compute environments - Benchmark system performance, diagnose bottlenecks, and implement improvements across both training and inference infrastructure - Build monitoring, alerting, and observability solutions tailored to ML workloads running on Kubernetes and Slurm - Respond swiftly to system outages and collaborate across teams to maintain high uptime for critical training runs and inference services - Optimize cluster utilization and implement autoscaling strategies for dynamic workload demands QUALIFICATIONS - Strong expertise in Kubernetes administration, including custom resource definitions, operators, and cluster management - Hands-on experience with Slurm workload management, including job scheduling, resource allocation, and cluster optimization - Experience with deploying and managing distributed training systems at scale - Deep understanding of container orchestration and distributed systems architecture - High level familiarity with LLM architecture and training processes (Multi-Head Attention, Multi/Grouped-Query, distributed training strategies) - Experience managing GPU clusters and optimizing compute resource utilization REQUIRED SKILLS - Expert-level Kubernetes administration and YAML configuration management - Proficiency with Slurm job scheduling, resource management, and cluster configuration - Python and C++ programming with focus on systems and infrastructure automation - Hands-on experience with ML frameworks such as PyTorch in distributed training contexts - Strong understanding of networking, storage, and compute resource management for ML workloads - Experience developing APIs and managing distributed systems for both batch and real-time workloads - Solid debugging and monitoring skills with expertise in observability tools for containerized environments PREFERRED SKILLS - Experience with Kubernetes operators and custom controllers for ML workloads - Advanced Slurm administration including multi-cluster federation and advanced scheduling policies - Familiarity with GPU cluster management and CUDA optimization - Experience with other ML frameworks like TensorFlow or distributed training libraries - Background in HPC environments, parallel computing, and high-performance networking - Knowledge of infrastructure as code (Terraform, Ansible) and GitOps practices - Experience with container registries, image optimization, and multi-stage builds for ML workloads REQUIRED EXPERIENCE - Demonstrated experience managing large-scale Kubernetes deployments in production environments - Proven track record with Slurm cluster administration and HPC workload management - Previous roles in SRE, DevOps, or Platform Engineering with focus on ML infrastructure - Experience supporting both long-running training jobs and high-availability inference services - Ideally, 3-5 years of relevant experience in ML systems deployment with specific focus on cluster orchestration and resource management

Location: San Francisco; Palo Alto We are looking for an AI Infra engineer to join our growing team. We work with Kubernetes, Slurm, Python, C++, PyTorch, and primarily on AWS. As an AI Infrastructure Engineer, you will be partnering closely with our Inference and Research teams to build, deploy, and optimize our large-scale AI training and inference clusters RESPONSIBILITIES - Design, deploy, and maintain scalable Kubernetes clusters for AI model inference and training workloads - Manage and optimize Slurm-based HPC environments for distributed training of large language models - Develop robust APIs and orchestration systems for both training pipelines and inference services - Implement resource scheduling and job management systems across heterogeneous compute environments - Benchmark system performance, diagnose bottlenecks, and implement improvements across both training and inference infrastructure - Build monitoring, alerting, and observability solutions tailored to ML workloads running on Kubernetes and Slurm - Respond swiftly to system outages and collaborate across teams to maintain high uptime for critical training runs and inference services - Optimize cluster utilization and implement autoscaling strategies for dynamic workload demands QUALIFICATIONS - Strong expertise in Kubernetes administration, including custom resource definitions, operators, and cluster management - Hands-on experience with Slurm workload management, including job scheduling, resource allocation, and cluster optimization - Experience with deploying and managing distributed training systems at scale - Deep understanding of container orchestration and distributed systems architecture - High level familiarity with LLM architecture and training processes (Multi-Head Attention, Multi/Grouped-Query, distributed training strategies) - Experience managing GPU clusters and optimizing compute resource utilization REQUIRED SKILLS - Expert-level Kubernetes administration and YAML configuration management - Proficiency with Slurm job scheduling, resource management, and cluster configuration - Python and C++ programming with focus on systems and infrastructure automation - Hands-on experience with ML frameworks such as PyTorch in distributed training contexts - Strong understanding of networking, storage, and compute resource management for ML workloads - Experience developing APIs and managing distributed systems for both batch and real-time workloads - Solid debugging and monitoring skills with expertise in observability tools for containerized environments PREFERRED SKILLS - Experience with Kubernetes operators and custom controllers for ML workloads - Advanced Slurm administration including multi-cluster federation and advanced scheduling policies - Familiarity with GPU cluster management and CUDA optimization - Experience with other ML frameworks like TensorFlow or distributed training libraries - Background in HPC environments, parallel computing, and high-performance networking - Knowledge of infrastructure as code (Terraform, Ansible) and GitOps practices - Experience with container registries, image optimization, and multi-stage builds for ML workloads REQUIRED EXPERIENCE - Demonstrated experience managing large-scale Kubernetes deployments in production environments - Proven track record with Slurm cluster administration and HPC workload management - Previous roles in SRE, DevOps, or Platform Engineering with focus on ML infrastructure - Experience supporting both long-running training jobs and high-availability inference services - Ideally, 3-5 years of relevant experience in ML systems deployment with specific focus on cluster orchestration and resource management

Location: India Position: Talent Acquisition Specialist (India - Remote) Job Summary: We are seeking a dynamic and results-driven Talent Acquisition Specialist to join our team, focusing on hiring candidates within India. This role is pivotal in sourcing, attracting, and interviewing candidates to find the ideal fit for our vacancies. The ideal candidate will be responsible for selecting and advancing qualified candidates to the subsequent stages of their application, including the evaluation of assessment examination results. Key Responsibilities • Strategic Sourcing and Screening: Conduct daily in-depth assessments and screenings of all applicants, ensuring a high-quality candidate pipeline for positions within India. • Interviewing Excellence: Implement and apply various interviewing techniques and methods to thoroughly evaluate candidates during in-depth interviews. • Initial Candidate Engagement: Perform initial screening interviews, identifying potential fits for further evaluation. • Collaborative Hiring: Work closely with Hiring Managers to recommend candidates, partnering with relevant stakeholders to offer competitive compensation packages and negotiate with candidates effectively. • Record Keeping and Compliance: Maintain accurate and concise records and reports on all recruitment phases, utilizing Applicant Tracking System (ATS) and HRIS tools, ensuring compliance with local Indian regulations and hiring practices. • Performance Metrics: Achieve target Ops Validation endorsements, maintaining high standards and expectations throughout the screening process. • Process Calibration: Regularly calibrate screening and selection processes with Hiring Managers to align with specific account requirements and organizational goals. • End-to-End Recruitment: Manage the entire recruitment lifecycle, from sourcing and interviewing to assessment administration and final decision-making. Desired Skills and Qualifications: • Proven experience in Talent Acquisition, with a strong understanding of the Indian job market and hiring practices. • Excellent communication and interpersonal skills, with the ability to engage effectively with candidates and stakeholders. • Strong analytical skills and the ability to conduct thorough candidate evaluations. • Proficiency in using ATS specifically Breezy HR, and Job Boards such as LinkedIn Recruiter, Indeed and the like. • Knowledge of local employment laws and regulations in India. • Ability to work in a fast-paced environment and manage multiple priorities. • Team player with a strong work ethic and the ability to handle confidential information with discretion. Job details: • Employment Type: Contract • Duration: 1 year, with the possibility of extension • Compensation: Given the full-time support required, the projected monthly income ranges from ₹30,000 to ₹40,000. • Work Schedule: Monday through Friday, adhering to a night shift to align with US Time Zones (9:30 PM – 6:30 AM IST). • Location: Remote (Work from Home) • Internet Requirements: A minimum internet speed of 50 Mbps is required, with a LAN connection recommended for optimal performance. Join Us: Become a part of our dynamic team and contribute to our mission of finding the best talent to drive our organization forward. If you are passionate about recruitment and want to make a significant impact in a growing company, we would love to hear from you.

Location: India Workplace: Remote We are currently expanding our Support Services team at ClickHouse, which delivers exceptional service to our customers worldwide. We are seeking a Senior Consulting Engineer to join our global team, where you'll provide Consultative Support to our ClickHouse enterprise customers. The role uniquely blends hands-on engineering, development assistance, and high-tier support, performing functions across Consultative Support, Engineering, and Support. You will work directly with a set of strategic customers, providing guidance, case answers, and technical oversight. Consulting Engineers will also be assisting with support cases for customers in our Support L1 to L3 tiers, particularly when not assigned to larger projects. Responsibilities: - Project Engineering & Consulting (50%): Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation. This includes research, benchmarking, performance and functional testing, reference architectures, sizing, migration, integration, development, and tooling. - Consultative Support (50%): Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs). - Provide architectural, technical, and migration assistance, including hands-on tasks. - Work as a member of the Support Team, handling L1 to L3 cases and communications when not actively assigned to customer projects. - Partner closely with ClickHouse Product Management, Engineering, and Sales to contribute to the product roadmap and account plans. - Develop and assist with a wide range of content, including Public and Internal Documentation, Knowledge Base articles, ClickHouse Learning, Reference Architecture, blogs, and benchmark results. - Assist with hiring and mentoring new team members as we grow and scale. - Be available for scheduling and on-call needs to deliver high-quality 24x7 support in a global, distributed environment, including up to 35% estimated onsite regional travel. Requirements: - 5+ years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles. - 5+ years of relevant industry experience in implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems ("DBMS"). - Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data. - Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers. - Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2) Bonus points: - Experience with ClickHouse - Experience with OSS and open-source technologies, as a user, community member, or contributor - Experience with Azure, GCP or AWS - Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others You'll love this role if: - You have excellent communication skills and thrive in a customer-facing role, collaborating closely with Support Services, Engineering, and Sales teams. - You are self-driven, curious, and eager to continuously learn and grow. - You possess a mindset of teamwork, global engagement, empathy, and a drive for solving challenging problems. - You have a sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases in the world. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Shanghai, China About JetBrains At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. Over 15.9 million developers already use our products, and 88 Fortune Global Top 100 companies are JetBrains customers. About the role We are looking for a Customer Success Engineer to join our growing team. In this role, you will work to maintain close relationships with our existing customers in China and help grow the business in the region. As part of our team, you will: Work closely with JetBrains account executives and support engineers to ensure a smooth pre-sales process and post-sales product adoption. Manage existing large accounts, proactively preserve and develop them, and keep customers up to date on product developments. Hold regular discovery calls with existing customers to identify and resolve issues early, understand how they use the product, relay important feedback to the product team, and help optimize their workflows by suggesting new features or improvements. Handle customer escalations and help manage expectations with both the internal product team and the customer. Provide technical guidance and assistance to existing customers. Develop key sales, demo, and technical documentation for customers and adapt existing demos for specific use cases. Visit customer offices and meet onsite at conferences and other events when necessary. We’ll be happy to have you on our team if you: Have strong pre-sales experience with the ability to demo and pitch a product’s key value. Have technical competence combined with a business-oriented approach and a focus on customer needs. Are proficient in software development tools, ideally with hands-on experience in programming, QA, system administration, release automation, or a related field. Possess problem-solving and analytical skills across technical, product, and business areas, with the ability to grasp customer needs and suggest suitable solutions. Have at least five years of customer-facing experience in sales engineering, solutions engineering, customer success engineering, or a similar customer-facing field. Possess strong interpersonal communication skills, both verbal and written – you will need to speak and write English fluently, as it is the preferred language of communication with our customers and partners, as well as within the team. Have ​experience in driving discussions with both technical and non-technical audiences. Are comfortable giving both in-person and remote presentations, holding Q&A sessions, discussing product roadmaps, and delivering product demos. Can work efficiently and successfully without direct supervision in a distributed team. Have a proven track record of building and developing B2B relationships. Speak Chinese at a native level. Are willing and able to travel internationally up to 20% of the time. Why join us? This is a rare opportunity to shape JetBrains’ presence in China at an important stage. You’ll work closely with global leadership while maintaining the autonomy to drive results locally. We’re looking for someone who can take real ownership of the office, lead with clarity, navigate complexity responsibly, and build a sustainable environment where our teams can do their best work. #LI-EG1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: United Kingdom; South Africa; Philippines; Argentina; Mexico; Pakistan About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, legal firms, and global organizations across industries such as LegalTech, SaaS, FinTech, and Professional Services. Unlike traditional outsourcing agencies, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a mid-to-senior level Family Law Paralegal to join a fully remote team, working directly with the business owner. You will take ownership of cases end-to-end, supporting clients through every stage of the process—from documentation and court preparation to client communication. This role is ideal for a highly independent professional who thrives in a high-responsibility, client-facing environment, and is confident managing legal documentation and sensitive client interactions. Key Responsibilities Draft witness statements, position statements, and supporting legal documentation Prepare court applications across family law matters (Children Act, Family Law Act, Matrimonial Causes Act, TOLATA, etc.) Review opposing party statements and supporting evidence Compile, organize, and format court bundles and exhibits to a court-ready standard Manage cases end-to-end, ensuring all documentation is accurate, compliant, and submitted on time Conduct client consultations via phone and video calls, providing guidance and reassurance throughout the process Gather and manage client information for case preparation Draft professional client correspondence for use in legal proceedings Manage client onboarding and ensure all required documentation is collected Maintain and update CRM systems as cases progress Support legal research, reporting, and administrative tasks as required Assist with delivery of structured, productised service offerings Maintain accurate timesheet records and track work progress Requirements 3+ years experience as a Paralegal, with a strong preference for family law experience Proven ability to manage cases independently from start to finish, with minimal supervision Strong experience drafting legal documents, witness statements, and court applications Hands-on experience preparing court bundles and organizing supporting evidence Excellent communication skills with the ability to confidently engage clients via phone and video, including handling sensitive situations Strong understanding of UK family law processes and documentation standards Highly organized with strong administrative skills and the ability to manage multiple cases simultaneously Exceptional attention to detail, ensuring all documentation is accurate and court-ready Strong written and verbal English communication skills Proficient in Microsoft Office and Adobe, with the ability to quickly learn new tools and systems Experience using CRM systems, legal tools, and AI tools to improve productivity and workflow efficiency Background in legal research, reporting, and document formatting Benefits 💰 Competitive salary: Based on experience and seniority 🌎 Flexible work environment ⚖️ Work with international legal teams and gain global exposure 📈 Long-term career growth in legal operations and compliance 🚀 Structured onboarding and ongoing training support 🎯 Performance-based incentives and recognition

Location: Al Jubail, Saudi Arabia; Dammam, Saudi Arabia; Riyadh, Saudi Arabia; Al Hofuf, Saudi Arabia; Ras Al Khair, Saudi Arabia; Dhahran, Saudi Arabia Eram Talent is seeking a detail-oriented and organized Document Controller to join our team in Saudi Arabia. The Document Controller will be responsible for managing, distributing, and organizing project documents to ensure compliance with company policies and project requirements. This role plays a vital part in the smooth functioning of projects by maintaining accurate documentation and facilitating timely access to information. The ideal candidate will have experience in large-scale projects, strong communication skills, and proficiency in document management systems like Aconex and SharePoint. This position offers an excellent opportunity to work in a dynamic environment and contribute to the success of major projects within the region. Responsibilities Implement and maintain document control processes and procedures. Develop and manage the Document Management System (DMS). Control the flow of documents (electronic and hard copy), including distribution and archiving. Ensure all documents comply with company standards (numbering, formatting, review, and approval). Process incoming and outgoing documents, including registration, tracking, and transmission. Monitor document review and approval timelines to meet project schedules. Maintain and update the Master Document Register in coordination with project teams. Verify that all drawings and technical documents are properly identified, filed, and stored. Perform document control activities such as scanning, copying, and quality checks of supplier documents. Provide administrative support, including preparing presentations and managing departmental documentation. Requirements Bachelor's degree or equivalent in a relevant field (Engineering, Business Administration, or related disciplines). Minimum of 3 years experience as a Document Controller, Proficiency with document management software such as Aconex, SharePoint, or similar platforms. Strong knowledge of document control procedures, standards, and best practices. Preferably experienced in petrochemical, oil & gas, or industrial sectors. Strong knowledge of Document Management Systems (DMS) and related software. Good command of written and spoken English. Excellent organizational skills and attention to detail. Ability to handle multiple tasks and meet tight deadlines.. Strong communication and interpersonal skills—ability to work effectively with diverse project teams.

Location: Riyadh, Saudi Arabia Müller's Solutions is seeking a skilled Oracle Data Modeler Specialist for a part-time, 3-month contract role. In this position, you will be responsible for designing and maintaining Oracle data models that support our business intelligence and data management initiatives. You will collaborate closely with business analysts, database administrators, and developers to ensure that the data architecture aligns with business requirements and best practices. Responsibilities: • Install and configure Oracle SQL Developer Data Modeler • Establish connectivity with Oracle databases and data warehouse systems • Develop and maintain conceptual, logical, and physical data models • Support data model standardization and naming conventions • Reverse-engineer existing schemas and align with target data architecture • Collaborate with data engineering teams for model implementation • Ensure models support reporting, analytics, and governance use cases Requirements Requirements: • 3+ years in data modeling and database design • Strong expertise in Oracle Database, SQL, and data warehousing concepts • Hands-on experience with Oracle Data Modeler (or equivalent tools) • Understanding of dimensional modeling (star/snowflake), normalization techniques • Experience working in enterprise data environments Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Dhahran, Saudi Arabia; Delhi, India; Pune, India; Chennai, India Eram Talent is seeking an experienced Contracts Advisor with expertise in Capital Projects and EPC (Engineering, Procurement, and Construction) contracts. As a leading recruitment company under ERAM Holdings, Eram Talent specializes in connecting skilled professionals with premier companies. In this role, you will be responsible for managing contract negotiations and administration for large-scale capital projects, ensuring compliance and risk mitigation across all stages of EPC contracts. If selected, the work location would be onsite at Saudi Arabia. Responsibilities Draft, negotiate, and manage EPC contracts and subcontracts for capital projects Ensure contract compliance with legal, regulatory, and company standards Identify risks and propose mitigation strategies related to contract terms Collaborate with project, legal, finance, and procurement teams to facilitate contract execution Manage contract amendments, claims, and dispute resolution processes Maintain accurate contract documentation and reporting throughout project lifecycle Provide expert advice on contractual obligations impacting capital projects Requirements Bachelor's degree in engineering (preferably Mechanical), law, business administration, or related discipline 15 years of experience in contracts procurement and administration within the oil & Gas sector Ability to develop and administrate Capital Project contracts Preferred Certificates : PMP, CPCM, CCMP, CICCM, CLS, NCMA, IPSCMI (Any one). Extensive experience across all phases of the contracting lifecycle, including solicitation, award, execution, administration, and close-out Solid experience in managing and negotiating EPC, EPCM, LSTK, and service contracts, with a strong understanding of commercial and legal implications Deep understanding of contract types and structures, with the ability to tailor terms to project specific risks and requirements Strong knowledge of international contracting standards, local legal, regulatory frameworks, and Saudi Aramco contracting procedures is preferred. Experience in risk management, claims analysis, and dispute resolution mechanisms, including mediation, arbitration, and litigation Proficient in using contract management systems, ERP tools (SAP), and project management software Strong analytical, negotiation, and problem-solving skills, with the ability to make sound decisions in complex and high-pressure environments Expertise in drafting, reviewing, and negotiating contracts, including Lump Sum Turnkey (LSTK), Lump Sum Procure and Build (LSPB), EPC, EPCM, and service agreements Knowledgeable in Saudi Aramco contracting policies, procedures, safety requirements, and legal requirements, including internal controls and governance standards Ability to manage contractor performance throughout the contract lifecycle, including scope, cost, schedule, and quality, to ensure delivery against agreed milestones and service levels Ability to interface with cross-functional teams including Project Management, Engineering, Procurement, Finance, Legal, and Risk Management to ensure contractual alignment and risk Familiarity with contract management software and industry standards

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join Cruise fleet of Columbia Shipmanagement.   JOB DESCRIPTION & QUALIFICATION   Responsible forthe overall condition of all IT Systems on board that include all server & PC systems with their operating systems. Responsible for the broadband internet connection system, the e-mail communication systems and office applications as well as specialized applications as required and assigned by Owners IT Department. Responsible for the maintenance of hardware, as wells as for all software related issues (configuration, updating and administration). Responsible for the administration of the access permission of users including passwords when related to ship’s crew. Hold the overall responsibility of the security of IT Systems (virus protection, protection against unauthorized system access, protection of security sensitive information). Responsible for the for maintaining the inventory of consumables related to his area of responsibility with the support of hotel department which should be also reported daily to the Hotel Inventory Controller for input in MXP (Requisition).  Participate  in emergency drills and responding to actual emergencies as per the Muster List.   VESSEL'S SPECIFIC REQUIREMENTS Substantial experience on large cruise ships with worldwide itinerary.   CONTRACT TERMS & CONDITIONS   Contract Duration [3 months +/- 1 ] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Bonus Scheme Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Riyadh, Saudi Arabia Müller's Solutions is seeking an experienced Senior Basis Consultant to provide advanced SAP Basis support and ensure the seamless operation of our clients' SAP environments. The ideal candidate will bring extensive hands-on experience in SAP system administration, performance tuning, and system troubleshooting, playing a key role in maintaining system integrity and availability. Key Responsibilities: Perform advanced SAP Basis administration tasks including system installation, configuration, upgrades, and patch management. Monitor SAP systems to identify performance issues and proactively implement solutions to enhance system stability and efficiency. Manage database administration and tuning, ensuring optimal SAP HANA or other SAP-supported databases performance. Lead complex troubleshooting efforts across SAP landscapes and coordinate with cross-functional teams to resolve issues. Implement security policies and user administration to safeguard SAP environments. Provide mentorship and guidance to junior Basis consultants, promoting knowledge sharing and best practices within the team. Document procedures, system configurations, and changes for compliance and knowledge management. Collaborate with project teams on SAP system migrations, landscape transformations, and new implementations. Participate in on-call rotations to provide 24/7 support for critical SAP systems as required. Requirements Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related discipline. Minimum 7 years of experience in SAP Basis consulting or administration roles. Expertise in SAP system installations, upgrades, and performance tuning, including SAP HANA. Strong knowledge of database management systems (e.g., Oracle, SAP HANA), and operating systems (Linux, Windows). Experience with SAP security, user administration, and transport management. Excellent problem-solving and analytical skills with attention to detail. Strong communication skills and ability to work both independently and collaboratively within teams. Experience mentoring junior team members and leading technical initiatives. Relevant SAP certifications such as SAP Certified Technology Specialist or above are highly desirable. Ability to handle multiple priorities in a fast-paced environment and participate in on-call support as needed. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates; Hyderabad, India; Lahore, Pakistan Eram Talent is seeking a Systems & Digital Operations Specialist to join our team in Saudi Arabia. The Systems & Digital Operations Specialist is responsible for the effective day-to-day administration, reliability, and continuity of TKS digital systems, user devices, and classroom technology that support teaching, learning, admissions, communications, and school operations. The role also provides operational support to the Operations team, contributing to school-wide readiness, coordination, and delivery. This is a non-managerial, hands-on role focused on execution, support, and coordination in line with TKS policies and procedures. Key Responsibilities: Administer and support core school systems including PowerSchool , Toddle, and Google Workspace for Education. Manage user accounts, permissions, and access controls in line with school policies and data protection standards. Monitor system availability and ensure timely escalation of technical issues. Support setup, configuration, and maintenance of devices (iPads, laptops, and peripherals). Maintain device inventory, lifecycle management, and coordinate repairs or replacements with vendors. Provide support for classroom and shared-space AV systems (projectors, displays, conferencing tools). Assist teachers and staff with basic troubleshooting for lessons, meetings, and school events. Support academic year readiness including onboarding, class setup, and device allocation. Maintain documentation, track tickets, licenses, warranties, and vendor coordination. Provide operational and cross-functional support to Academic, Admissions, HR, and Operations teams. Requirements Bachelor’s degree in IT, Computer Science, or a related field (preferred). Proven experience in IT support, systems administration, or digital operations. Hands-on experience supporting user devices such as laptops and tablets. Familiarity with systems like PowerSchool , Toddle, or similar SIS/LMS platforms. Experience working with Google Workspace for Education or similar tools. Strong organizational and documentation skills. Ability to follow procedures and escalate issues appropriately. Experience supporting non-technical users, ideally in a school environment. Basic knowledge of AV/classroom technology systems. Understanding of data protection, confidentiality, and IT security practices.

Location: Rome, Italy For our Office based in Rome, we are looking for a specialized Secretary to undertake a variety of administrative and clerical tasks. You will be the point of reference for all queries, requests or issues and will be an integral part of the company’s workforce by assisting a team of attorneys and Partners. As a Secretary you will assume the duty of clerical and administrative support in order to optimize workflow procedures in the office. Responsibilities Manage the daily/weekly/monthly agendas and arrange new meetings and appointments Make travel arrangements Answer phone calls and redirect them when necessary Draft and format documents (Word and PowerPoint), perform a few translations Prepare and distribute correspondence, memos and forms Open legal matters, collect AML related documents, prepare case files and provide electronic submissions Hand-deliver documents to court when required Create expense reports Facilitate the meeting of deadlines by providing timely reminders Provide support with the monitoring of trial deadlines Archive documents Update case record memories and inventories of contact details Conduct thorough documentary research Provide support with the compilation of timesheets Requirements Proven experience as Legal Secretary within an international Law Firm Proficiency in English (level C1 is required) Proficiency in MS Office Familiarity with Quadra and PCT electronic filing softwares Integrity and professionalism Familiarity with office organization and optimization techniques High time management capability Excellent written and verbal communication skills Benefits One-year temporary contract with the possibility of extension to permanent. Gross annual salary (RAL): €30,000 – €36,000, depending on the candidate’s experience and profile. Lunch tickets Agile working policy Welfare About us Across over 80 countries, Dentons helps you grow, protect, operate and finance your organization by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. www.dentons.com Diversity & Inclusion Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture, which respects individual differences. We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about diversity and inclusion at Dentons.

Location: San Francisco Workplace: OnSite At Perplexity, we're changing how the world finds answers. In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and behind all of that sits the technology infrastructure that keeps a fast-moving company running. We're looking for an IT Systems Administrator who wants to do more than keep the lights on. This is an early, high-impact role where you'll build the systems and automations that let our team move even faster. You won't just respond to tickets. You'll figure out how to make them disappear. We give our IT team the same AI tools we build for everyone else, and we expect you to use them. This role is based in-person at our San Francisco office. WHAT YOU’LL DO: - Use Perplexity's own Computer product to build AI automations, custom skills, and IT workflows that take repetitive work off your plate. - Work and tune agentic IT ticketing, including ticket analysis, creation of KPIs and building of workflows that resolve common requests automatically. - Automate the management of users and devices so IT is as hands-off as possible. - Enable Self Service and help other departments automate their processes as well. - Manage and optimize corporate software systems. - Improve our Mobile Device Management (MDM) setup and create a very polished Onboarding experience. - Roll out and enforce strong security policies. - Lead IT projects across endpoint management, IAM and the IT backendTrain and support staff on IT systems, in person and remotely. QUALIFICATIONS: - 7+ years of hands-on IT systems administration experience. - Strong skills in macOS and Google Workspace. - Hands-on expertise administering and automating Okta, including securing access with strong auth policies and end‑to‑end user lifecycle automation using Okta Workflows; scripting experience with Bash or Python is highly preferred. - Sharp troubleshooting instincts across MDM, Okta and common SaaS applications. - A solid grasp of cybersecurity fundamentals, including IAM, RBAC, least privilege and encryption. - Experience managing a ticketing system, including ITIL Problem Management and creating and monitoring of SLAs. - A track record of leading IT projects from upgrade to rollout with minimum supervision. - Clear communication and a genuine interest in automating away busywork.

Location: Baku Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications and Skills 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements. Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm). JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Baku Workplace: remote We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents. Qualifications and Skills 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla