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About the Role The Client Success Manager role operates within our Rx Business Unit and Pharma Client Success team. This is a client-facing position and you should be comfortable owning your own accounts, working with a lot of autonomy. You will manage the full life cycle of projects for clients and provide a level of service that ensures an ongoing positive relationship. You’ll need to embrace a fast-paced, tech savvy, healthcare communications environment. You will also need to be confident in managing multiple clients and priorities simultaneously. A detail-oriented, self-motivated, “can-do” personality is essential. Responsibilities: — Cultivating, managing and maintaining all aspects of relationships with new and existing clients on assigned accounts — Responsible and accountable for the successful fulfillment of all client contracts within original contract terms from program kickoff through campaign completion — Manage timelines for all assigned client contracts and keep Client Service Director and Sales partners informed of progress — Collaborate with various internal/external teams to develop, iterate, and launch client content — Monitor, measure, and summarize campaign metrics — Accurately forecast project deliverables and achieve revenue recognition goals What We're Looking For — 5+ years of relevant work experience in account management within the pharmaceutical or healthcare consulting market — Understanding of the pharmaceutical regulatory review process — Client-facing experience required — Excellent written and verbal communication — Success working independently and being personally accountable for assigned client accounts — Highly organized, able to coordinate large amounts of information across multiple projects — Enthusiasm to help physicians and improve the US healthcare system Compensation The anticipated total compensation for this role is $90,667 - $137,520 depending on factors such as experience, skills, location, and internal equity. Our total compensation package may include base salary, equity (where applicable), quarterly bonus or incentive compensation (where applicable). Specific compensation details will be discussed during the interview process. Benefits In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include medical, dental, and vision insurance, 401(k) with company match, flexible paid time off and company holidays, paid parental leave, professional development and learning opportunities, wellness and mental health resources, remote work support and home office stipend (where applicable).

Задачи: — Управление здоровьем клиентов, удержанием и рисками в портфеле, совместно с отделами продаж и продления контрактов. — Создание, поддержка и выполнение планов успеха клиентов для приоритетных аккаунтов с четкими бизнес-целями, этапами и ответственными. — Проактивное выявление рисков продления и оттока, разработка планов сохранения и отслеживание мер по их снижению. — Выявление и квалификация возможностей расширения (кросс-продажи, апселл, расширение кейсов использования) и сотрудничество с отделом продаж для их продвижения. — Перевод целей клиентов в измеримые результаты и обеспечение отслеживания прогресса. — Регулярный анализ данных использования, оценок здоровья и телеметрии для выявления пробелов, стимулирования внедрения и предотвращения снижения ценности. — Проведение обзоров, ориентированных на ценность (например, планы успеха, обзоры бизнес-результатов), связывая использование продукта с бизнес-результатами. — Построение и поддержание доверительных отношений с контактными лицами, владельцами проектов и спонсорами бизнеса. — Проведение регулярных встреч, воркшопов и обзоров управления, адаптированных к сегменту клиентов и стадии жизненного цикла. — Сбор и распространение обратной связи от клиентов, обеспечение решения проблем и обмена опытом внутри компании. — Выявление и развитие адвокатов клиентов для использования в отзывах, кейсах и мероприятиях. — Поддержание точности данных клиентов в инструментах управления успехом клиентов и CRM. — Использование стандартизированных методик и процессов для внедрения, развития и подготовки к продлению. — Подготовка и поддержка планов успеха аккаунтов для руководства с ясной видимостью статуса, рисков и возможностей. — Внесение вклада в постоянное улучшение процессов, шаблонов и лучших практик управления успехом клиентов. — Сотрудничество с отделами продаж, поддержки, инженерии, продуктового менеджмента и профессиональных услуг для координации стратегии аккаунтов, управления эскалациями, обмена инсайтами и согласования проектов. Требования: — Опыт работы в Customer Success, Account Management, консалтинге или аналогичной клиентской роли в B2B SaaS / корпоративном ПО. — Подтвержденный опыт управления портфелем средних и крупных корпоративных клиентов и достижения целей по удержанию. — Глубокое понимание моделей подписки / повторяющихся доходов и факторов оттока и расширения. — Умение уверенно взаимодействовать с техническими и нетехническими заинтересованными сторонами (от администраторов до директоров/вице-президентов). — Навыки работы с данными и дашбордами (использование, здоровье, NPS/CSAT) и преобразование инсайтов в конкретные действия. — Отличные коммуникативные, презентационные и навыки рассказывания историй. — Сильные организационные навыки и управление временем с возможностью приоритизации нескольких аккаунтов и рабочих потоков. Преимущества: — Опыт в области Identity & Access Management (IAM), безопасности или смежного корпоративного SaaS. — Практический опыт работы с платформами Customer Success (например, Gainsight, Totango, ChurnZero) и CRM (например, Salesforce). — Опыт проведения квартальных/ежегодных обзоров и построения структурированных планов успеха. — Опыт работы с распределенными / глобальными командами. Условия: — Полная занятость. — Удаленная работа. — Гибкая и совместная рабочая среда. — Конкурентные льготы и бонусы, включая щедрый отпуск, родительский отпуск, прогрессивные медицинские опции, пенсионные программы, компенсацию проезда (в некоторых локациях), возможности для обучения. — Компания поддерживает инклюзивность и разнообразие, равные возможности для всех кандидатов.

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Responsibilities: — Serve as a named resource and partner for customer organizations. — Build and maintain trusting relationships, acting as a technical resource for day-to-day operational needs. — Act as a point of contact for any major customer incidents, managing expectations and communications through resolution. — Analyze customer data such as support cases, survey responses, and renewal behaviors to identify technical trends and risks. — Act as the voice of the customer internally to advocate for their needs. — Monitor and identify adoption and utilization trends, providing recommendations based on risk and customer needs. — Provide proactive guidance on Ping's features based on the customer's interests and business objectives. — Occasionally travel to customer sites and be available for some after-hours or weekend coverage as needed. — Willingness to be a hands-on contributor. Qualifications: — Minimum of 4 years of related experience in Customer Success / Experience. — Experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. — Strong technical aptitude to learn customer use cases and architectural requirements for Ping solutions. — Naturally curious and proactive approach to uncovering adoption blockers and risks. — Experience with SFDC, Gainsight, or equivalent CRM systems. — Solid technical understanding of Cloud Solutions. Salary Range: $76,000 - $95,000 + variable pay In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: — Flexible, collaborative work environment. — Growing company with innovative, can-do startup values. — Employee Resource Groups creating a sense of belonging. — Regular company and team bonding events. — Competitive benefits and perks. — Global volunteering and community initiatives. Benefits: — Generous PTO & Holiday Schedule — Parental Leave — Progressive Healthcare Options — Retirement Programs — Opportunity for Education Reimbursement — Commuter Offset (Specific locations) Ping is committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. They are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Location: London, UK Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. As an Account Manager, Brands at Sensor Tower, you’ll play a key role in managing the account renewal and growth of our customer base while working closely with Sensor Tower Customer Support as needed to ensure a positive customer experience. You’ll also be instrumental in helping to build our process around renewals management and advocate for process updates to improve operational efficiency. You will act as a trusted advisor to enterprise brand clients, ensuring they maximize the value of Sensor Tower’s market intelligence platform. By bridging commercial strategy with operational excellence, you will drive long-term retention, identify strategic expansion opportunities, and streamline our internal workflows. What you will do: - Manage a portfolio of businesses, focusing on renewals, upsells, and Net Revenue Retention (NRR) growth. - Oversee all assigned contract renewals to ensure timely and accurate execution - Accelerate the contract renewal process, mitigate identified risk, and ensure customer satisfaction - Own contract processes, including renewal CTA management, quote creation, maintenance of Salesforce opportunity records, sending of order forms, forecasting renewals outcomes, and tracking progress of signature - Work with Customer Support team (where needed) to identify at-risk accounts and put together a strategy to secure the renewal, as needed - Partner with Customer support and Sales Ops to communicate challenges in our current renewal process and advocate for improvements to increase our operational efficiency - Identify opportunities to expand Sensor Towers footprint within an account as part of the renewal process - Build strong relationships with customers through a regular cadence of calls, face-to-face meetings and on-site visits where possible. Use these conversations to understand their priorities, demonstrate value, address objections and identify renewal and expansion opportunities. - Build account plans that identify renewal risk, stakeholder changes, product adoption gaps and opportunities for expansion well ahead of contract expiry. - Lead commercial negotiations with customers and their procurement and legal teams, including pricing, contract structure and multi-year agreements. - Develop relationships with decision-makers across multiple teams and regions within each account. - Translate customer goals into relevant use cases across Sensor Tower’s products, and partner with internal specialists on demonstrations, insights and custom data requirements. - Maintain an accurate renewal and expansion forecast, with clear next steps and escalation plans for at risk accounts. - Hold regular commercial reviews with key stakeholders to understand budget plans, confirm renewal timelines and build support for continued investment. Experience and skills that you can bring: - Must be wiling to work from our London office three days a week. - Experience in SaaS sales as an Account Executive or Account Manager. - Strong understanding of the SaaS industry and digital ecosystem. - Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base. - Ability to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical. - Self-starting attitude and entrepreneurial spirit highly encouraged! - An eye for detail following the industry trends and interpreting these into day-to-day business impact. - Enjoy working in small, fast-paced teams where you can take initiative and accountability and generate - results every day. - Experience managing complex SaaS renewals and expansions involving multiple stakeholders, products or regions. - Strong commercial judgement, including the ability to defend value, handle pricing objections and balance customer needs with revenue goals. - Confidence working with procurement and legal teams to move agreements through to signature. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: New York, NY (HQ); San Francisco, CA; Chicago, IL; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building institutional partnerships with top global strategy consulting firms that shape finance transformation and technology decisions for the CFOs and CEOs we serve. These firms influence clients before a buying process begins, advise on the operating and technology decisions that define transformation programs, and can help clients move from strategy to live operational capability. Ramp has an opportunity to build relationships that create value for the firm, its clients, and Ramp, across executive engagement, thought leadership, co-sell, and shared client work. This role will own those relationships and turn them into an institutional go-to-market motion: building credibility with firm leadership, identifying the right client and practice wedges, developing firm-specific plans, leveraging Ramp’s data to amplify firms’ thought leadership, and creating repeatable paths to joint client outcomes. This is a build from the ground up. Ramp's relationships across this ecosystem are early and largely informal today, and this person will be responsible for the relationship, the partnership thesis, and the operating motion that makes a firm a meaningful Ramp partner over time. It is a broader remit than a typical partnerships role. What You'll Do - Own Ramp's relationships with a portfolio of top-tier strategy and advisory firms (e.g., McKinsey, Bain, BCG), serving as the primary relationship owner and building credibility with senior firm leadership - Turn executive introductions into structured partnerships, developing the partnership thesis, relationship map, executive sponsor plan, target practices and client wedge for each firm - Negotiate and close the first formal agreements between Ramp and these firms - Build market-facing proof points with Ramp's leadership, marketing and product teams, including executive events, thought leadership and shared client stories - Coordinate execution across Ramp, bringing the right Account Executives, Customer Success Managers, Product, AI Solutions and executive sponsors into each firm relationship - Establish and maintain the operating cadence: relationship maps, firm plans, account maps and next steps What You Need - 4+ years of experience at a leading strategy consulting firm (e.g., McKinsey, Bain, BCG) - Exceptional executive presence. You can hold a room with senior leaders, earn trust quickly, and be trusted to represent Ramp in meetings without support - Proven ability to run many work streams and complicated stakeholder management - A builder's instinct. You are energized by an empty page, comfortable without a playbook, and bring structure to ambiguity - Excellent written and verbal communication, and the judgment to calibrate between an executive conversation and a working session - Willingness to travel approximately 25% and to be based in a major metro. New York preferred BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is in a critical phase of growth, and paid social is one of the fastest ways we reach new businesses. This role owns the day-to-day of Meta, LinkedIn, and TikTok ads: building campaigns, getting them live, and tuning them once they’re running. You’ll help set where budget flows, drive what we test next, and decide what gets killed. You’ll work alongside an experienced marketing team with the creative, analytical, and technical resources to deliver on ambitious growth goals. This is a key role in which you’ll be uniquely positioned to contribute to Ramp’s growth by helping operate some of our fastest-growing demand generation channels. WHAT YOU'LL DO - Help operate our paid Meta, LinkedIn, and TikTok programs, including hands-on campaign setup, targeting, budgets, tracking, QA, reporting, and daily optimization. - Translate performance data into clear recommendations for creative, targeting, and testing. - Own smaller campaigns and product launches end to end, from stakeholder alignment and briefing through build, deployment post-launch analysis, and reporting. - Partner with creative strategists, designers, copywriters, product marketers, and analytics teams to bring campaigns to market. - Develop structured testing plans across audiences, creative, messaging, formats, and placements - Maintain strong operational standards across naming conventions, documentation, measurement, and campaign governance. - Identify opportunities to improve workflows through templates, automation, and AI-enabled tools. - Grow into channel planning and broader paid acquisition strategy. WHAT YOU NEED - 4+ years of experience managing paid social or performance marketing campaigns - Deep hands-on experience with Meta Ads Manager and LinkedIn Campaign Manager - A strong understanding of campaign structure, audience targeting, bidding, budgeting, tracking, attribution, and optimization - Experience working across both creative testing and media execution - Experience building repeatable campaign templates, operating systems, and AI-assisted workflows - Ability to interpret performance data and turn it into clear, actionable decisions - Strong project management skills and confidence owning initiatives from brief through launch - Excellent attention to detail, particularly when building, trafficking, and QAing campaigns - Comfort operating in a fast-paced, test-and-learn environment - Strong cross-functional communication and stakeholder-management skills - A proactive, ownership-oriented approach and an interest in growing into broader strategic responsibility Nice-to-Haves - Experience in paid social for B2B, SaaS, fintech, or financial products - Experience leading integrated product or feature launches - Knowledge of incrementality testing, experimentation frameworks, and measurement strategy - Experience with landing-page testing and conversion-rate optimization - Familiarity with marketing analytics, automation, and reporting tools - A strong point of view on what makes paid creative effective across different platforms BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA; Chicago, IL; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building institutional partnerships with the GSI (Global System Integrators), Big-Four consulting firms, and global advisory firms that shape finance transformation, ERP modernization, and technology decisions for the CFOs and finance leaders we serve. These organizations are often in the room when enterprise clients are redesigning their finance stack, selecting technology, or moving from strategy into implementation. This portfolio spans the largest global professional services firms (e.g., Deloitte) and GSIs (e.g., Infosys). They are complex organizations with distinct service lines (e.g., ERP, Tech Modernization, Finance Transformation) each with its own leadership, incentives, and economics, so earning credibility inside one is as much about navigating the firm as it is about the relationship. This role will own Ramp's relationship with that network of firms, building firm-specific go-to-market motions that can include executive engagement, account mapping, co-sell, implementation alignment, thought leadership, and events. Ramp's relationships here are early and largely informal today, so this person will be responsible for the relationship, the partnership thesis, and the operating motion that makes a firm a meaningful Ramp partner over time. What You'll Do - Own Ramp's relationships with a portfolio of the largest global professional services, GSIs, and consulting firms, serving as the primary relationship owner - Map each firm and build credibility with the partners, practice leaders, alliance teams and client-service teams who matter most - Turn executive introductions into structured partnerships, developing the partnership thesis, executive sponsor plan, target practices and client wedge for each firm - Negotiate and close the first formal agreements between Ramp and these firms - Build market-facing proof points with Ramp's leadership, marketing and product teams, including executive events, thought leadership and shared client stories - Coordinate execution across Ramp, bringing the right Account Executives, Customer Success Managers, Product, AI Solutions and executive sponsors into each firm relationship - Establish and maintain the operating cadence: relationship maps, firm plans, account maps and next steps What You Need - 6+ years of experience in consulting, alliances, partnerships or an adjacent role. Time inside a top-tier professional services or global consulting firm (e.g., McKinsey, Bain, BCG, Deloitte) is strongly preferred. - Exceptional executive presence. You can hold a room with senior leaders, earn trust quickly, and be trusted to represent Ramp in meetings without support - Fluency in how large, matrixed professional services firms actually work, including how practices are incentivized and how a technology partner earns internal endorsement - Proven ability to run many workstreams and complex stakeholder management - A builder's instinct. You are energized by an empty page, comfortable without a playbook, and bring structure to ambiguity - Excellent written and verbal communication, and the judgment to calibrate between an executive conversation and a working session - Willingness to travel approximately 25% and to be based in a major metro. New York preferred BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: São Paulo, Brazil Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for a highly organized and people-focused Office Manager to serve as the bridge between our regional office and Figma’s broader company culture. In this hybrid role, you’ll oversee day-to-day workplace operations, create a welcoming experience for employees and guests, and partner with our global teams on local People initiatives. You’ll help ensure that the office runs smoothly, reflects Figma’s values, and supports employees throughout their journey with the company. This is a full-time role based in our São Paulo hub. What you’ll do at Figma: Create a welcoming and inclusive workplace experience by assisting employees, guests, vendors, and other visitors Oversee daily office operations, including supplies, equipment, facilities requests, workplace safety, and compliance with local health and safety requirements Manage relationships with external vendors and partner with IT, Security, and Facilities teams to maintain a safe, reliable, and seamless office environment Coordinate logistics and hospitality for in-office meetings, team offsites, cultural celebrations, employee resource group activities, and volunteer events Partner with the People team to support regional onboarding, including right-to-work checks, in-person paperwork, onboarding content, and other local requirements Manage local People administration, including HR correspondence, employment verifications, required signatures, benefits administration, medical checks, wellness programs, and relationships with local providers Serve as a trusted point of contact for regional employees and support the global People team with local employee relations matters, terminations, payroll, time tracking, and other employee lifecycle processes Partner with People and Legal teams on local labor requirements and union matters, and provide English–Portuguese translation, interpretation, and cultural guidance when needed We’d love to hear from you if you have: 3+ years of experience in office management, workplace operations, People Operations, HR coordination, or a related role Professional fluency in English and Portuguese, with the ability to communicate clearly in both languages Experience managing multiple priorities across office operations, employee support, vendors, and events Sound judgment and discretion when handling confidential or sensitive employee information The ability to work from the office at least four days per week, with occasional flexibility to support events outside standard working hours While it’s not required, it’s an added plus if you also have: Experience managing local health and safety processes or workplace compliance requirements Experience working with labor unions or supporting collective labor agreement requirements Familiarity with local benefits administration, payroll coordination, employee relations, or employment practices Fluency in an additional language At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker's Product-Led Growth (PLG) team owns turning product usage into revenue across the full Platform: the Container business (Docker Desktop, Docker Hub, Docker Build Cloud, Docker Scout) and the AI business (Sandboxes, AI Governance, Model Runner, MCP Toolkit, MCP Catalog). Lifecycle marketing is one of the fastest-scaling parts of that team: it already owns user and admin nurtures, renewal automation, and first-touch outreach for PQLs and inbound leads, running against a marketable base in the tens of millions. As Senior Lifecycle Marketer, you'll report directly to the VP of PLG and partner closely with our existing lifecycle marketing lead. You'll take ownership of assigned products, audiences, and lifecycle stages, with real input into shaping the approach for what you own, not just shipping someone else's plan, and you'll help turn a fast-growing list of priorities into a structured, scalable lifecycle engine. WHAT MAKES SOMEONE SUCCESSFUL IN THIS ROLE - Lifecycle Fluency: You think in full user journeys, not campaigns. You've done lifecycle marketing specifically, not just growth or demand gen, and you know how nurture, activation, retention, and renewal connect across a product's full lifecycle. - Builder's Mindset: You'd rather own a program end to end, strategy, build, QA, and send, than hand pieces of it off. You bring structure to ambiguity: turning a fast-growing list of priorities into themes, a build queue, and a sequenced roadmap. - Audience & Signal Validation: You know how to validate an audience and its underlying signal before it ships: spot-checking record-level data, sanity-checking targeting logic, and catching a bad segment before it reaches users. You don't need to write SQL yourself, but you can work directly with data teams to confirm a list is right. - Cross-Functional Operator: You operate well across marketing, sales (BDR and renewals), data, and design/agency partners, and you know how to keep programs moving even when you don't own every dependency. - Marketing Automation Execution: You've personally built campaigns in Marketo or an equivalent platform, not just briefed them: audience builds, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring, including troubleshooting a broken data sync in the moment. - Technical Translation: You can take a technical product or a raw usage signal, a feature adoption event, a usage threshold, a new capability, and turn it into messaging that reads credible to a developer or admin, not generic marketing copy. RESPONSIBILITIES - Build the Lifecycle Engine: Own and build lifecycle campaigns (email and in-product messaging) across Docker's Container and AI Platform products, including Sandboxes and AI Governance, for both end users and admins. - Scale Programmatic Sends: Design and run large-scale programmatic sends, such as recurring account health checks, to a base in the tens of millions, working within the team's marketing automation stack (currently Marketo and Mailgun; expect a platform transition in the next 6–12 months). - Automate Lead and Renewal Motions: Stand up and run automated first-touch flows for PQLs and inbound leads, in partnership with BDR and renewals stakeholders. - Validate Audiences & Signals: Partner with data and growth engineering to pull the usage signals campaigns depend on (Snowflake and internal data tools), and validate that an audience and its underlying signal are correct before every send. - Manage Suppressions & Contact Governance: Own suppression lists and contact governance rules so campaigns stay compliant and don't over-message or reach the wrong audience. - QA, Launch Monitoring & Troubleshooting: Run pre-send QA and live proofs on every campaign, monitor launches as they go out, and troubleshoot issues in real time, including broken data syncs. - Translate Signals into Messaging: Turn technical product usage and adoption signals into messaging that reads credible and useful to developers and admins, not generic marketing copy. - Shape and Sequence Strategy: Take a fast-growing list of priorities and turn it into a concrete build queue: itemize the work, sequence it, and flag capacity or dependency issues early. - Coordinate Design & Agency Partners: Work with design and agency partners to keep campaign quality and turnaround on track. - Operationalize Reporting: Own naming, tracking, and reporting on programs so the rest of the team has visibility into what's live, what's next, and what it's driving. QUALIFICATIONS - Lifecycle Marketing Experience: A background specifically in lifecycle marketing, not pure growth or demand gen, ideally inside a PLG or self-serve motion. - Proven Program Ownership: A track record of owning campaigns end to end (strategy, build, QA, send) and shipping programs that moved a real metric: activation, retention, or renewal conversion. - Marketing Automation Build Experience: Hands-on build experience in Marketo or an equivalent marketing automation platform: audience builds, program/campaign setup, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring. - Data & Targeting Validation: Comfortable working directly with data teams to validate record-level data and targeting logic, for example auditing who's actually in a segment or spot-checking a list against expectations. Writing SQL yourself is a plus, not a requirement. - Technical-to-Message Translation: A track record of turning a technical product or a raw usage signal into messaging that reads credible to a developer or admin audience, not generic marketing copy. - Technical Familiarity: Comfort navigating developer ecosystems, cloud infrastructure, or complex multi-product software platforms. - Independent Ownership: Senior-level judgment and ownership as an individual contributor: you can run with ambiguity and drive a program without every step spelled out, and you collaborate well with another senior peer on the team. WHAT TO EXPECT FIRST 30 DAYS - Immerse & Align: Get up to speed on Docker's PLG motion, product surface area (Container and AI), and the programs lifecycle already owns. Build a working relationship with data, BDR, renewals, and design/agency partners. - Program & Tooling Audit: Audit the current state of user and admin nurtures, renewal automation, and PQL/lead outreach, and get familiar with the Marketo/Mailgun stack and its upcoming transition. - Roadmap Calibration: Work with the lifecycle team to turn the current priority list into themes, a build queue, and a sequenced roadmap. FIRST 90 DAYS - Ship Owned Campaigns: Take ownership of at least one full program, such as an admin nurture flow or a PQL first-touch sequence, from build through send. - Contribute to Renewal Automation: Stand up a first version of automated renewal outreach in partnership with the renewals team. - Build the Reporting Cadence: Put in place naming, tracking, and reporting so the team has clear visibility into what's live and what it's driving. ONE YEAR OUTLOOK - Own a Mature Program Set: Own a mature, scaled set of lifecycle programs across your assigned products, audiences, and lifecycle stages. - Prove Impact: Show measurable lift in activation, retention, or renewal conversion tied directly to your programs. - Scale the Function: Help lifecycle marketing operate as a predictable, automated engine rather than a set of one-off campaigns, as scope keeps expanding across the Platform. Docker does not offer visa sponsorship for this role.   Compensation & Equity Canada: CA$160,300– CA$229,000 + equity United States: $115,500 – $165,000 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Задачи: — Владение полным циклом доставки проектов для назначенных клиентских мероприятий, начиная с передачи после продажи и запуска, включая onsite доставку и закрытие после мероприятия. — Создание и поддержание четких планов проектов, контроль сроков, рисков, зависимостей и коммуникаций с клиентами. — Выступать основным операционным контактным лицом для клиентов во время внедрения, обеспечивая понимание требований и лучших практик использования платформы Grip. — Внедрение и консультирование клиентов по настройке платформы, организации мероприятий, вовлечению участников, стратегиям контента и активации. — Проведение регулярных клиентских встреч, документирование решений и действий, управление последующими задачами и информирование клиентов и внутренних заинтересованных сторон. — Управление объемом работ в соответствии с договором, выявление и контроль изменений, взаимодействие с коммерческими и клиентскими командами. — Координация с командами Customer Success, Solutions/Integrations, Product, Support, Engineering, Sales и Finance для успешной реализации мероприятий. — Сотрудничество с техническими и интеграционными командами для точного и своевременного выполнения интеграций и настройки платформы. — Управление рисками проекта, своевременное эскалирование проблем и поиск практических решений. — Проведение проверок качества и готовности перед запуском, обеспечение соответствия ожиданиям клиентов и стандартам Grip. — Отслеживание времени проекта, усилий и ключевых метрик для поддержания эффективности и выявления рисков. — Сбор опыта по каждому проекту и участие в улучшении процессов доставки, шаблонов и стандартов. Требования: — Опыт работы в управлении проектами, внедрении, операциях мероприятий, клиентском сервисе не менее 5 лет. — Желателен опыт внедрения или поддержки технологий для мероприятий, SaaS платформ, систем регистрации, приложений для мероприятий, решений для нетворкинга или аналогичных цифровых продуктов. — Способность одновременно управлять несколькими клиентскими проектами в условиях жестких сроков. — Сильные коммуникативные навыки, уверенность в проведении встреч, умении ставить ожидания и конструктивно решать сложные вопросы. — Комфортная работа с данными мероприятий, настройкой платформ регистрации, интеграциями, тестированием и техническими командами. — Опыт работы с ETL процессами, API, CRM системами или сторонними интеграциями будет преимуществом. Условия: — Удаленная работа из Лондона, Великобритания. — Значительные командировки по Северной Америке и международные поездки, связанные с клиентскими мероприятиями. — Полная занятость. — Зарплата в валюте: от $28,000 до $48,000 в год.

Задачи: — Владение стратегической областью AI-продукта от начала до конца: стратегия, дорожная карта, исследование, доставка и бизнес-результаты. — Тесное сотрудничество с командами инженерии, клиники и операций для формирования поведения AI в продакшене, проведения экспериментов и улучшения качества, безопасности и надежности продукта. Требования: — Опыт в управлении продуктом 5+ лет, включая 2+ года в роли AI PM с выпуском AI/ML продуктов в продакшен. — Владение полным циклом продукта с измеримым бизнес-эффектом. — Глубокое понимание prompt engineering, оценки AI, режимов сбоев и непрерывного улучшения качества. — Опыт валидации гипотез, проведения экспериментов и принятия решений на основе данных. — Сильные аналитические навыки, умение приоритизировать и управлять заинтересованными сторонами. — Уверенность в обсуждении технической реализации с инженерными командами. — Профессиональное владение русским и английским языками, включая опыт общения с носителями. — Наличие доступности по CET/CEST. — Готовность к долгосрочному B2B сотрудничеству с использованием личного оборудования. — Опыт в здравоохранении, операционной автоматизации, поддержке клиентов или оптимизации рабочих процессов будет плюсом. Условия: — Владение стратегической областью AI-продукта, автономия, полностью удаленная B2B работа. — Конкурентная компенсация и возможности для роста. — Медицинская страховка после испытательного срока, компенсация на оздоровление. — 22 рабочих дня отпуска + 4 дня на оздоровление. — Оплачиваемый больничный. — Уроки английского языка через Preply.

Компания Cipher Studios, специализирующаяся на разработке игровых проектов в области iGaming, ищет Senior Product Manager / Product Owner. Кандидат должен иметь опыт работы в iGaming, предпочтительно в одной из реферальных или брендовых команд. В обязанности входит управление продуктом и координация процессов разработки в сфере азартных онлайн-игр и слотов.

Задачи: — Планирование и реализация roadmap-а продукта; — Проведение исследований рынка; — Генерирование гипотез по увеличению прибыли на основе пользовательских исследований, аналитики, конкурентного анализа и брейншторма; — Проектирование и внедрение улучшений UI/UX; — Написание инструкций к новому функционалу; — Координирование работы дизайнеров, SEO-специалистов и других внешних экспертов; — Контроль финансовых рисков проекта. Требования: — Опыт работы продуктовым менеджером в B2B (FinTech/IT); — Умение управлять техническими командами; — Английский на уровне B2; — Навыки финансового анализа (расчет окупаемости, оценка рисков); — Умение эффективно работать с инструментами искусственного интеллекта (ИИ) для решения профессиональных задач. Условия: — Гибридный формат работы. — Возможность быстрого профессионального роста с реальными задачами. — Открытая и честная обратная связь. — Быстрый темп работы: запуск, тестирование, улучшение. — Отсутствие бюрократии, системный подход. — Работа с экспертами в Web3 и финтехе, обмен опытом. — Ценится драйв и ответственность.

Задачи: — Определять приоритеты развития платформы с учётом задач клиентов, продуктовых метрик и целей бизнеса. — Общаться с пользователями и заказчиками, в том числе на английском. — Разбираться, как они используют продукт, где сталкиваются с трудностями и за какие возможности готовы платить. — Улучшать интерфейс и возможности платформы, чтобы клиентам было проще создавать, настраивать и использовать AI-агентов. — Самостоятельно собирать работающие прототипы с помощью AI-инструментов. — Проверять идеи на конкретных сценариях и передавать инженерам решения для дальнейшей разработки. — Вместе с командой определять, как измерить результат изменений, оценивать бизнес-эффект после релиза и на этой основе принимать следующие решения. — Разбираться в архитектуре AI-агентов и возможностях используемых технологий. — Вместе с инженерами оценивать, как технические решения влияют на качество, скорость работы и стоимость продукта. — Изучать конкурентов, пробовать новые продукты и инструменты, находить полезные для клиентов идеи и проверять собственные. — Доводить продуктовые решения до релиза вместе с разработчиками и следить за тем, как ими пользуются после запуска. Требования: — Опыт развития технологического продукта на уровне Senior Product Manager в Т-Банке, Яндексе, Авито, Точке или сопоставимых продуктовых компаниях. — Умение показывать личный вклад в решения и их влияние на метрики и бизнес. — Практический опыт создания или внедрения AI-агентов. — Понимание архитектуры, технического стека и ограничений AI-агентов. — Умение подробно объяснить устройство AI-продукта, выбор технологий и решённые проблемы. — Регулярное использование AI-инструментов в работе. — Умение самостоятельно собирать работающий прототип, проверять его и готовить к передаче разработчикам. — Опыт работы с продуктовыми и коммерческими метриками: выбор показателей, проверка гипотез и оценка результата. — Способность быстро принимать решения при неполных данных, выбирать разумный объём первой версии и проверять её на практике. — Внимание к пользовательскому опыту и способность упрощать сложные сценарии. — Свободный английский для общения с международными клиентами, проведения интервью и обсуждения продукта. Плюсы: — Опыт голосовых AI-агентов, речевых технологий или B2B-платформ. — Опыт развития продукта для международного рынка. — Инженерный опыт и собственные работающие продукты, которые можно показать. — Опыт работы в продуктовых командах с быстрым выводом изменений к пользователям и оценкой влияния на бизнес. Условия: — Офисная позиция в Москве с возможностью гибридного графика. — Компенсация на уровне рынка и выше + опцион, условия обсуждаются индивидуально. Компания Bitmanager.ai — AI-стартап, создающий платформу для разработки и запуска голосовых AI-агентов, автоматизирующих клиентские коммуникации. Платформа позволяет быстро адаптировать агентов под процессы клиента с учётом безопасности, производительности и масштабирования. Роль предполагает полную ответственность за продукт и прямую работу с фаундером без менеджерских прослоек.

Задачи: — Развивать отношения с действующими партнёрами и поддерживать регулярную коммуникацию. — Проведение переговоров и согласование условий сотрудничества. — Сопровождение партнёров на всех этапах работы. — Контроль качества и объёмов привлекаемого трафика. — Анализ эффективности партнёрских каналов. — Выполнение плановых показателей по привлечению партнёров и объёмам трафика. — Предотвращать отключения партнёров и возвращать к работе тех, кто приостановил сотрудничество. — Отслеживать снижение объёмов трафика, выяснять причины и работать над восстановлением. — Подготовка отчётности по результатам работы. Требования: — Опыт работы Affiliate Manager в сфере IGaming от 1 года. — Понимание принципов affiliate-маркетинга и performance-моделей. — Опыт работы с партнёрскими программами, CPA/CPL/CPS моделями. — Навыки ведения переговоров и построения долгосрочных партнёрских отношений. — Аналитическое мышление и умение работать с цифрами. — Продвинутое владение Excel / Google Sheets. — Самостоятельность и ориентация на результат. Условия: — Полностью удалённый формат работы. — График 5/2. — Оплата $1700-$2000. — Возможность профессионального и карьерного роста.

В Batyrpro ищем Sales Manager для Finstant LTD на Кипре. Задачи: — продавать решения, которые помогают бизнесу запускаться и расти. Требования: — опыт B2B-продаж или продажи услуг; — опыт работы с чеками от 1000 €; — проживание на Кипре или планирование переезда. Компания Finstant объединяет консалтинг, маркетинг и IT-разработку. Важны идеи, умение общаться с людьми и доводить сделки до результата.