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Location: Worldwide Workplace: hybrid POSITION SUMMARY At Aroya Cruises, the Rigging & Automation Technician is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Aroya Entertainment product to our Guests inside the ship by ensuring the movement of all automated stage equipment, rigging, safety devices and managing the safety of personnel on stage, The Rigging & Automation Technician must be able to perform a basic troubleshooting of the Automation & Rigging System and related equipment and must be able to adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Rigging & Automation: Demonstrates a detailed knowledge of rigging and automation, with the ability to operate the stage automation control system in a safe and effective manner. Manages the system during rehearsals, shows, set up etc. to ensure maximum safety for all involved. Directs all scenic changeovers and ensures they are completed in a safe and timely manner. Advanced knowledge of technical theatrical productions, and safe rigging practices. Intermediate to Advanced knowledge of backstage environment and operation. Intermediate to Advanced knowledge of various automation systems including (but not limited to) Eris, Nomad, Acrobat, Visual Stage control systems. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard. Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Communication: Maintains ongoing communication with Entertainment Technical Manager, Stage supervisor and team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Attends briefing and meeting as required. Always enforces the company policies and procedures. Inspect and keep updated Auditable records as per QMS regarding safety of the automation and rigging equipment. Responsible for the safekeeping of the entire automation & rigging equipment. Equipment Management/Maintenance: Manages the inspection of scenic installations after changeovers with Stage Supervisor to ensure that all props and equipment are secure and safe. Assists the onboard Electronics Engineer (Hotel) for preventive maintenance and cleaning of all automation & rigging equipment and control system. Maintains up to date auditable records of all shows and changes. Maintains up to date auditable records of all shows and changes. Must provide detailed and accurate Tracking Sheets, Safety Checklist to Stage Supervisor and/or Entertainment Technical Manager Inventory Management: Conducts monthly inventory counts and daily checks on inventory. Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events. Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell. Additional Duties: Carries out any other duty which may be reasonably requested by the Entertainment Technical Manager, Stage Supervisor or Cruise Director SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively and developing appropriate solutions. Exhibits strong customer service skills Outgoing, Proactive and Team Player. Able to communicate and socialise well with peers and guests. Must have a positive and pleasant work attitude. Must be able to work and excel in a team environment and individually. Must have detailed knowledge of rigging and automation, and an overview of all technical systems Must be flexible in terms of last minute changes in itineraries, activities and events. 31/12/2026

Location: Russia Workplace: remote We are looking for a highly motivated and strategic Customer Success Manager to join our team. In this role, you will manage a portfolio of high-value clients, ensuring their satisfaction, growth, and long-term retention. Acting as a trusted advisor, you’ll be the key point of contact between our customers and internal teams, driving product adoption, identifying new business opportunities, and ensuring seamless execution of customer needs. Key Responsibilities Build and nurture strategic relationships with a portfolio of major clients to ensure satisfaction, retention, and growth. Understand customer goals and business needs through in-depth discovery and regular communication, ensuring our solutions align with their objectives. Propose new products, features, and solutions to drive customer value and support their ongoing success. Act as the voice of the customer internally , liaising with product, sales, and support teams to ensure timely and accurate delivery of customer requests. Own the execution of customer deliverables , ensuring internal stakeholders are aligned and accountable. Resolve issues and manage escalations with professionalism, protecting the integrity of the relationship. Conduct regular Business Reviews to assess customer health, review progress toward objectives, and gather actionable feedback. Identify and support upsell and expansion opportunities , contributing to revenue growth through long-term relationship development. Track and analyze customer success metrics to generate actionable insights and report on customer performance at a senior level. Qualifications Proven 1-2 years of experience in Customer Success, Account Management, or related client-facing roles Strong ability to build relationships and influence stakeholders at all levels, both externally and internally. Excellent communication, presentation, and problem-solving skills. English speaking skills – Proficiency / Advanced; must be able to communicate clearly and professionally with global clients and internal teams. Comfortable working cross-functionally with product, engineering, and sales teams. Data-driven mindset with experience in analyzing metrics and translating them into business outcomes. Proactive, detail-oriented, and highly organized with a strong sense of ownership and accountability. Experience in industry, e.g., gaming, SaaS, fintech is a plus. Why Join Us Opportunity to work with top-tier clients and make a measurable impact. A dynamic, collaborative team culture that values innovation and initiative. Continuous learning and growth opportunities within a global organization. Benefits   Convenient working tools: New Mac laptop and any other necessary equipment for your efficient work. Google Workspace, Atlassian, Jira, Slack   Professional growth: Paid professional training and attendance at specialized conferences Exchange of experience between employees within the company Opportunity for professional growth within the company and department Obtaining expertise in various areas and products of the company   More perks Possibility of flexibility working Access to the corporate library Health & dental insurance No dress code Comfortable and new office environment

Location: Worldwide Workplace: hybrid POSITION SUMMARY Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard The Stage Supervisor, with the support of the Asst. Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation of all Entertainment areas onboard the vessel, ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel. The Stage Supervisor must have experience in handling technical equipment: such as sound, light and rigging and have strong working knowledge of all the onboard entertainment technical systems and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Technical Stage Supervision: Acts as an audio-visual troubleshooter to help solve any equipment or stage problems and informs the Entertainment Technical Manager and appropriate onboard Engineering Personnel. Manages the usage and operational maintenance of all audio-visual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Provides technical management for shows and activities. Supervises and coordinates the daily schedules for the Rigging & Automation Technician and Theater - Technical Stage Staff. Practices the art of delegation with the Lights and Sound Team during peak times, while at the same time leading by example. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers. Performs daily physical reviews of all lounges and venues daily to verify that the lighting and audio levels are operating at optimal levels. To act as the show caller when required. Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department. Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required. People and Team Management: Directs, coaches, supports, supervises and evaluates (in conjunction with the Entertainment Technical Manager) the job performance of the Asst. Stage Supervisor, Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Managing, with direct reports, any performance improvement requirements and always fostering a positive and respectful work environment. Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for possible advancement. Technical Maintenance: Assists the Entertainment Technical Manager in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Maintains complete records of equipment failures and requests for repair or replacement. Also keeps records of equipment that has been repaired and returned to service, or replacement equipment that has been provided. Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste. Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. Communication: Maintains ongoing communication with the Entertainment Technical Manager and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff. in order to resolve any issues that may arise in certain areas. Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with  protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required. SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions. Exhibits strong management and leadership skills In Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems. Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity. Must be able to work and excel in a team environment and individually. Must be flexible in terms of last minute changes in itineraries, activities and events. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY Entertainment Technical Manager is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Cruise Director in ensuring all technical elements of the ship wide Entertainment program is delivered to the highest standard The Entertainment Technical Manager directs and supports the Entertainment Technicians in the operation of all Entertainment areas onboard the vessel and assists in ensuring the daily responsibilities of administration, supervision and leadership for the Entertainment technicians are performed. The Entertainment Technical Manager must have a strong working knowledge of all the onboard entertainment technical systems and equipment and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Technical Entertainment Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Schedules and oversea Entertainment operations and all technical standards, including broadcast and interactive TV system operations. Must be fully familiar with all the entertainment operations, show content, duration and nature of performances, costs associated if any and possess a detailed knowledge of entertainment and cruise programs. Coordinates production plans with Stage Supervisor. Oversees all Entertainment Technical Staff, VR and Arcade and Broadcast & Multimedia Technicians. Maintains the entertainment program in accordance with the standard operating procedures. Where needed, assign additional duties and responsibilities to technicians. Program Planning; Coordinates with the Cruise Director and Assistant Cruise Director regarding the performances and usage of the various showrooms and lounges to ensure consistent technical support of all meeting, activities, and entertainment for special group functions such as but not limited to charters, promotional and marketing presentations. Ensures all technical elements event programs are delivered effectively and efficiently to create a program that is appropriate and aligned with the current guest demographic.   Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department. Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required. Digital Scheduling Management: Manages and oversees the operation and data entry of the digital scheduling tool for events and work hours. Schedule and oversee entertainment operations and all technical standards, including broadcast and interactive TV system operations. People and Team Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all Entertainment Technical staff and their work procedures to ensure company standards in quality and service are met. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment. Team Training: Provides on-the-job training and coaching to staff members to strengthen their current performance and preparation for possible advancement. Technical Maintenance: Assists the Assistant Cruise Director in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Oversees ship wide entertainment systems, and ensure they perform as designed. Technical Inventory: Maintains current and up to date account of the inventory of Entertainment Technical and non-technical items. Communication: Maintains ongoing communication with Cruise Director, Assistant Cruise Director, Stage Supervisor and all direct reports to ensure alignment and address any needs or concerns Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Entertainment Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends any meetings or inspections as required or deemed necessary by ship’s management. SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions. Exhibits strong management and leadership skills In depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems, VR and Arcade, rigging and automation and Broadcasting. Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY  Technical Stage Staff is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor, Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by delivering basic maintenance, repair and operation of live stage and backstage equipment for all shows performed in the main theatres. The Theater - Technical Stage Staff must be able to understand and react quickly to new directions in a fast-paced environment and adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Technical Stage (Theater): Demonstrates ability to assist in performing preventive maintenance & basic repair on scenery including general carpentry, scenic painting, and other maintenance responsibilities as required. Cleans and maintains the backstage areas including workshops. Assists with under stage cleaning, to ensure safe & efficient operation. Performs specific backstage track during performances in theatre with the ability to change directions in a timely manner. Assists with all scenic changeovers and ensures they are completed in a safe and timely manner. Assists with the arrangement of scenery and props on stage as directed during rehearsals, shows, & changeovers. Maintains the overall look and quality of scenic items and personal props. To be able to assist other technicians whenever needed. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard. Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Communication: Maintains ongoing communication with Stage Supervisor, Assistant Stage Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Coordinates with the Stage Supervisor, Assistant Stage Manager and Entertainment Technical Manager to deliver accurate maintenance tracking sheets during position handover. Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Always enforces the company policies and procedures. Attends meetings, training activities, courses and all other work-related activities as required. Manages safety requirements during rehearsals, shows, and changeovers to ensure maximum safety for all involved especially when automation movement is taking place. Equipment Management/Maintenance: Reports any equipment in need of repair or replacement to the Stage Supervisor. Maintains and updates records of all shows and changes to backstage tracks, rigging & scenic changes. Maintains and updates auditable inventory of all entertainment props and equipment. Inspects on a weekly basis all electrical cabling for scenic, automation, and lighting; reports any defects to the Supervisor. Maintains and inspects all equipment. Inventory Management: Conducts monthly inventory counts and daily checks on inventory in order to ensure that all props and items are available for the shows Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events. Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell. Additional Duties: Performs other duties which may be reasonably requested by the Stage Supervisor, Entertainment Technical Manager or Cruise Director SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively and developing appropriate solutions. Exhibits strong customer service skills Outgoing, Proactive and Team Player. Able to communicate and socialise well with peers and guests. Must have a positive and pleasant work attitude. All team members must be physically fit to the job required including lifting more than 25 pounds. Must be able to work and excel in a team environment and individually. Must be flexible in terms of last minute changes in itineraries, activities and events. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY Shipwide Sound & Light Technician is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by being responsible for the use/operation, movement, and storage of all audio-visual equipment as delegated/assigned by the Technical Entertainment Manager for performances by entertainers, as well as all programmed activities by the entertainment staff. The Shipwide Sound & Light Technician must be able to act as audio-visual troubleshooter to help solve any equipment or staging problems as delegated by the Entertainment Technical Manager and must be able to adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Light & Sound: Demonstrates intermediate to advanced knowledge of standard theatre operations including, Audio and Lighting operations, has the ability to set, strike, operate or otherwise work with relative Audio-Visual (AV) equipment as instructed by the Entertainment Technical Manager in accordance with the specific disciplines assigned. Sets up any appropriate venue where a lecture or other activity may be conducted, as required by the Assistant Cruise Director and Cruise Director. Designs or implements the design of lighting, sound, and stage effects for Featured Entertainers/Musicians as assigned. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard. Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.   Communication: Maintains ongoing communication with Entertainment Technical Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Always enforces the company policies and procedures. Attends meetings, training activities, courses and all other work-related activities as required. Equipment Management/Maintenance: Reports any equipment in need of repair or replacement to the Entertainment Technical Manager Inventory Management: Conducts monthly inventory counts and daily checks on inventory. Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events. Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell. Additional Duties: Carries out any other duty which may be reasonably requested by the Entertainment Technical Manager or Cruise Director SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively and developing appropriate solutions. Exhibits strong customer service skills Outgoing, Proactive and Team Player. Able to communicate and socialise well with peers and guests. Must have a positive and pleasant work attitude. Must be able to work and excel in a team environment and individually. Must be able to adapt to confined and sometimes limited living conditions for extended periods of time. Must be flexible in terms of last minute changes in itineraries, activities and events. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY  Assistant Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard The Assistant Stage Supervisor under the supervision of the Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation for all Entertainment areas onboard the vessel. They assist in ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel. The Assistant Stage Supervisor must have intermediate to advanced knowledge of standard theatre operations including, Audio, Lighting and backstage operations and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Technical Stage Supervision: Acts as audio-visual troubleshooter to help solve any equipment or stage problems and informs the Stage supervisor. Assists in the management of the usage and operational maintenance of all audio­visual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Assists in providing technical management for shows and activities and in the preparation of the schedules of all the technicians to support all onboard shows, events, and activities as per the daily program created by the Cruise Director. Reports to the Stage Supervisor to resolve any scheduling conflicts. Creates a monthly all day duty rotation for the Rigging & Automation Technician, Theater - Technical Stage Staff. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers. Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department. Meeting Leadership: Alongside the Stage Supervisor, leads regular meetings with direct reports and attends departmental meetings as required. People and Team Management: Directs, coaches, supports, supervises, and evaluates (in conjunction with the Stage Supervisor) the job performance of the Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Practices the art of delegation with the technical team during peak times, while at the same time leading by example. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment. Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for advancement and to schedule weekly training sessions for backstage succession planning. Technical Maintenance: Performs weekly inspections of all entertainment venues and areas to ensure all technicians are keeping entertainment technical areas clean, organised, and safe. Coordinates with the Electronics Engineer to schedule and assist in preventative maintenance and cleaning. Manages the security of all entertainment areas and equipment; ensures that all lockers and booths are kept locked when not in use and all microphones and equipment are removed from bandstands and kept in a secure location. Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies, and equipment to ensure that a regular check on inventory is carried out to guarantee that the vessel has sufficient consumables. Communication: Maintains ongoing communication with the Stage Supervisor, Entertainment Technical Manager and Assistant Cruise Director and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff to resolve any issues that may arise in certain areas. Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required. Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required. SKILLSDemonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.Exhibits strong management and leadership skillsIn Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems.Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.Must be able to work and excel in a team environment and individually.Must be flexible in terms of last-minute changes in itineraries, activities, and events. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY At Aroya Cruises, the VR & Arcade Staff is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by hosting and assisting on the VR and arcade equipment. The VR & Arcade Staff must be knowledgeable in operating the entire VR/ Arcade machines and equipment. They must excel in, trouble shooting and guest service while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Entertainment Delivery: Demonstrates understanding and ability to host and assist on the VR and arcade equipment, able to rectify or trouble shoot basic machine malfunctions and ensuring a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard. VR & Arcade Management: Prepares the VR/ Arcade venues for business each day. Ensures the stipulated venue opening and closing hours are strictly adhered to. Ensures the daily opening and closing procedures of the arcade are followed. Maintains daily log book and submits daily operational report to the Entertainment Technical Manager Revenue Promotion: Identifies and promotes all revenue centers onboard in an organic and genuine manner, tailored to the expectations of Arabian travelers. Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Partners with The Shore Excursions Team to escort guests on tours during port calls, enhancing guest engagement. Communication: Maintains ongoing communication with Entertainment Technical Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Equipment Management/Maintenance: Monitors out-of-order machines and adopt a pro-active maintenance approach reporting to Entertainment Technical Manager any equipment malfunctions or problems. Maintains library of all the machines and simulator manuals, spare part manuals and other reference material. Conduct a weekly calibration of VR/Arcade machines and create a report sheet for reference. Plans and supervises regular maintenance checks on the VR / Arcade machines and ensures that the maintenance log is updated regularly Inventory Management: Conducts monthly inventory counts and daily checks on inventory. Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Attends briefing and meeting as required. Enforces the company policies and procedures at all times. Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events. Guest Satisfaction: Monitors Guest Satisfaction scorecards in relation to the broadcast operation and service provided. Follows up on necessary points raised or observed Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell. Revenue Promotion: Identifies and promotes all revenue centers onboard in an organic and genuine manner, tailored to the expectations of Arabian travelers. Additional Duties: Performs any other duty which may be reasonably requested by the Entertainment Technical Manager or Cruise Director SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively and developing appropriate solutions. Exhibits strong customer service skills Outgoing, Proactive and Team Player. Able to communicate and socialise well with peers and guests. Must have a positive and pleasant work attitude. 31/12/2026

Location: San Francisco Workplace: OnSite ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Note: This is an in-person role based in San Francisco, and we’d like you in the office five days a week. As our Office Manager, you’ll own the rhythms and details that make the San Francisco office work: facilities coordination, vendor management, supplies and pantry programs, visitor and onboarding readiness, and a high bar for cleanliness and functionality. This role is hands-on and highly collaborative. Baseten moves fast, and you should be ready to hit the ground running. You’ll report to the Workplace Experience Manager and partner with IT, People Ops, and EA’s to proactively solve problems before they impact employees. This role is based in hospitality with employees as the customers. You’ll create an exceptional workplace experience by pairing high-touch hospitality with high-precision execution. Employees will know you as the calm, friendly point of contact, while you quietly orchestrate vendors, access workflows, and last-mile details behind the scenes so the office runs smoothly every day. OUR SAN FRANCISCO OFFICE - Baseten HQ Campus - Up to 275 people onsite daily - Growing rapidly - Frequent visitors - ~24,000 square feet RESPONSIBILITIES Events and culture - Collaborate on a thoughtful calendar of employee-facing events with your WPX (Workplace Experience) teammates. - Own location-based programming for your building. - Support logistics for team onsites hosted in your building, including space setup, catering coordination, and on-the-ground execution. - Track budgets, contracts, and feedback to continuously improve quality and efficiency. Office operations and facilities - Serve as the first point of contact for employees and guests, creating a welcoming, professional experience. - Own daily office operations: shared space upkeep, inventory management, and lunch/pantry/coffee programs. - Manage relationships with building management and service vendors (janitorial, maintenance, repairs, security), including contracts and COIs. - Oversee physical security and access processes (badge coordination, visitor workflows, vendor access, and compliance with building requirements). - Partner with the IT team to ensure office-facing systems (A/V, conference rooms, access workflows) function reliably. - Identify and implement process improvements that reduce friction and increase reliability. Space and workplace logistics - Support new hire onboarding logistics, including workspace setup. - Maintain seating plans and manage desk moves, team reconfigurations, and workspace assignments. - Anticipate workspace and supply needs (desks, chairs, monitors, meeting rooms, shared supplies) and coordinate procurement. - Partner with the Workplace Experience Manager to support office buildouts, expansions, and moves as needed. REQUIREMENTS - 3–5+ years of experience in office management, workplace operations, facilities coordination, or a related role. - Strong vendor management skills, including working through issues quickly and professionally. - Excellent organizational habits and follow-through, with comfort juggling multiple requests at once. - Experience bringing people together and creating space for culture in a rapidly changing environment. - High attention to detail and pride in running a tight, welcoming office. - Clear written and verbal communication skills. - Calm under pressure, adaptable, and proactive about solving problems before they escalate. - Availability and interest in being onsite in our San Francisco HQ five days a week. - Availability to accommodate early or late hours as needed for event production and onsite coordination. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE Search is being rebuilt in real time. Millions of people now start with a question to ChatGPT, Claude, Gemini, or Perplexity, and the answer they get decides which products they try. When someone asks how to build an app, a website, or a tool for their business, Replit needs to be the answer. We're hiring an AEO/GEO/SEO Lead to own how Replit gets discovered, across AI-generated answers and traditional search. This is a zero-to-one role. You'll define the strategy, then execute it yourself with AI-leveraged production, agency partners, and cross-functional teams behind you. You'll work daily with our Web, Growth, Brand, Content, Product, Engineering, and Analytics teams. The fastest-growing AI-native companies have already turned AI answers into a primary acquisition channel. Your mandate is to do the same for Replit: grow AI referral traffic into one of our largest sources of new builders, keep our traditional search presence compounding, and make Replit the platform AI assistants recommend when anyone wants to build software. Replit moves fast. We ship continuously, experiment relentlessly, and aim to make every builder more productive and creative. We're looking for someone who thrives in that environment: part strategist, part operator, part scientist of a channel that changes every month. WHAT YOU'LL DO - Own the AEO/GEO Strategy Define where Replit must show up across ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews, for which prompts and buyer intents, and build the playbook to win those answers. Set targets, sequence the roadmap, and defend the strategy with data. - Win Citations Across the Open Web LLMs cite what they trust: Reddit threads, YouTube videos, high-authority publications, community content, and well-structured owned pages. Build durable programs on each of these surfaces, understand the half-life of an AI citation, and keep Replit ranked as models retrain and retrieval systems shift. - Run SEO End to End Own keyword strategy, on-page optimization, technical SEO, and content-driven organic growth in partnership with our Head of Web. Protect and grow search equity through a major site relaunch, and coordinate with our paid search team on keyword coverage. - Build the Content Engine Produce and direct content designed for two readers at once: LLM crawlers and humans. Blogs, comparison pages, videos, and structured resources, created at volume with AI-assisted workflows and held to a high quality bar. The durable human work here is judgment: strategy, editorial quality, and distribution. - Stand Up Measurement Build reporting for a channel that lacks perfect attribution: AI referral traffic, share of voice in AI answers, citation tracking, and downstream signups and revenue. Run controlled experiments, isolate what actually moves citations, and teach the rest of the company what you learn. - Direct Agencies and Tools Own our agency and vendor relationships across search and AI visibility, plus the tool stack that powers tracking and production. Write the briefs, hold the quality bar, and decide what stays in-house. YOU'LL BE A GOOD FIT IF YOU: - Have 4+ years in growth marketing, SEO, content, or technical marketing (SaaS, technology, or developer-focused businesses a plus) - Have owned a channel end to end and can walk through what you built, what moved, and the numbers behind it - Have taught yourself a new channel or skill from zero and turned it into shipped results - Use AI daily as a builder (automations, agents, dashboards, small apps you can show) and are forming your own point of view on how AI assistants find and cite sources - Have working technical SEO literacy (crawling, indexing, structured data, site architecture) and the appetite to go much deeper - Write clearly and quickly, and can direct people, agencies, and AI tools to produce content that earns citations - Have a founder mindset: you identify gaps and fill them, move quickly, don't wait for someone else to define the playbook, and dig into the details with low ego\\ Bonus Points: - Shipped AEO/GEO work with results you can show, especially if you helped make AI answers an acquisition channel - Earned presence on surfaces you don't own: Reddit communities, YouTube, digital PR - Hands-on with AI visibility and citation tracking tools (Profound, Peec, Ahrefs Brand Radar, or similar) - Programmatic SEO at meaningful scale - You've built with Replit or other AI building tools and understand our audience firsthand   Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Remote Roles - EMEA Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Compliance function at OKX is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. In this role, you will own OKX's Global Customer Complaints Program and report directly to the Compliance Chief of Staff. You will work closely with Local Compliance, Legal, Customer Support, Product, Operations, and Risk teams to promote consistent complaint handling across jurisdictions, maintain alignment with regulatory requirements, and provide effective second-line oversight and challenge. A key part of the role will be turning customer complaints into actionable compliance and conduct-risk intelligence. You will oversee complaints governance and quality assurance, identify trends and potential systemic issues, support root-cause analysis and remediation, and provide senior leadership with clear reporting on customer outcomes and emerging risks. You will also support the development, coordination, and tracking of responses to regulators, working directly with Legal and Local Compliance teams on regulatory inquiries, escalated complaints, and related supervisory matters. This requires strong regulatory judgment, excellent written communication, and the ability to coordinate complex matters across multiple teams and jurisdictions. What You’ll Be Doing Develop, coordinate, and track responses to regulatory inquiries, examinations, and escalated complaints, partnering with Legal and Local Compliance teams to gather and validate facts, prepare clear and defensible responses, manage review and approval processes, meet regulatory deadlines, and track resulting commitments, remediation, and follow-up through closure. Maintain global regulatory alignment by partnering with local Heads of Compliance to identify changes in jurisdictional requirements and ensure global policies, standards, procedures, and local requirements remain current and appropriately implemented. Oversee the end-to-end complaints control framework, including complaint identification and classification, regulatory and internal service-level requirements, escalation thresholds, documentation standards, investigation and resolution expectations, and closed-loop validation. Own the second-line oversight and quality assurance, including risk-based testing of complaint handling, identification of control gaps and customer-outcome issues, tracking of remediation, and escalation of issues. Turn complaint data into actionable compliance and conduct-risk intelligence by monitoring trends, recurring issues, root causes, regulatory complaints, overdue cases, customer outcomes, and potential systemic issues requiring broader investigation or remediation. Own complaints governance and executive reporting, including reporting to compliance committees and serving as the standing owner of the complaints agenda for compliance leadership meetings. Maintain the complaint management database, service level agreement adherence, and escalation thresholds across all regions. Serve as the central Compliance point of contact for material complaint matters, including complaints or inquiries escalated to regulators, ensuring consistent governance, appropriate escalation, and defensible documentation. Drive continuous improvement of the framework, using QA results, regulatory developments, complaint trends, and lessons learned to strengthen controls and improve customer outcomes globally. What We Look For In You Strong experience developing and managing responses to regulators is required, including regulatory inquiries, information requests, examinations, escalated customer complaints, and other supervisory matters. Demonstrated ability to coordinate cross-functional inputs, develop clear and defensible written responses, manage regulatory deadlines, and track resulting commitments and remediation through closure. Significant experience in regulatory compliance, conduct risk, consumer protection, complaints oversight, or a related discipline, ideally within a highly regulated and globally distributed organization. Demonstrated experience owning or overseeing a multi-jurisdictional compliance framework, including translating regulatory requirements into scalable global standards, controls, monitoring, and governance while appropriately incorporating local requirements. Strong regulatory and customer-outcome judgment, with the ability to distinguish individual service issues from matters presenting potential regulatory, conduct, consumer-harm, reputational, or systemic risk. Demonstrated experience with root-cause analysis and systemic remediation, including assessing whether broader customer populations may be affected and driving appropriate corrective action. Strong second-line oversight and challenge capabilities, with experience designing or operating risk-based monitoring, QA, issue escalation, remediation tracking, and governance processes. Strong analytical and reporting capabilities, trend analysis, SLA monitoring, management information, and executive reporting. Excellent written and verbal communication skills, with the ability to communicate clearly with regulators, Legal, Compliance, senior executives, and cross-functional stakeholders. Proven ability to influence geographically dispersed teams and senior stakeholders. Nice to Haves Experience designing or overseeing a global customer complaints program across multiple regulatory regimes, particularly the United States, United Kingdom, European Union, APAC, LATAM, and/or Middle East. Familiarity with complaints-handling and customer protection expectations across major global regulatory regimes, including those established by the FCA, CFPB, MAS, European Supervisory Authorities (EBA, ESMA and EIOPA), and other relevant national competent authorities and dispute-resolution bodies. Relevant professional certification or advanced qualification such as CAMS, CFE, CRCM, CCEP/CCEP-I, ICA compliance qualifications, CIA, CRCMP, JD or equivalent legal qualification, or a comparable compliance, risk, or audit credential. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Brazil; Poland; Argentina; Colombia Workplace: Remote Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. We are looking for a Forward Deployed Engineer to work directly with clients on high ambiguity GenAI, agentic AI and AI-enabled workflow transformation initiatives. This role is designed for someone who can operate at the intersection of customer discovery, hands-on engineering, solution architecture, early delivery and production adoption. You will work closely with client stakeholders and users to uncover the real operational problem, build thin end-to-end solutions with real systems and data, validate feasibility, shape the delivery path and stay involved through MVP or first production release to assure alignment with expected outcome. ROLE MISSION Your mission is to turn ambiguous customer problems into validated, production-grade AI solutions. You will help Solvd move from “we can build this” to “we have proven this works in the customer’s real operating environment.” You will bridge presales, discovery, prototyping and delivery, while converting field learnings into solution blueprints and service accelerators. YOUR RESPONSIBILITIES - Lead discovery and solution shaping for GenAI / Agentic AI initiatives, working directly with client stakeholders, users and technical teams to understand workflows, systems, data and business constraints. - Drive early-stage opportunities partnering with account executives, product analysts and technology SMEs to prototype, define scope, implementation roadmap and effort estimates. - Translate ambiguous business problems into validated AI solution designs covering model strategy, data access, orchestration, tool use, integration patterns and production constraints. - Build proof-of-concepts fast, prioritizing speed and impact over perfect design, technical spikes to validate architectural assumptions using real or representative systems and data. - Evaluate and select appropriate AI frameworks, platforms and tools, including LLMs, vector databases, orchestration frameworks, cloud AI services and agentic tooling. - Present, defend and explain complex AI, architecture and delivery concepts in simple, practical terms for both business and technical stakeholders. - Stay involved through MVP or first production release to preserve context, support delivery teams and validate that the solution works in the customer’s operating environment. - Define evaluation criteria for AI quality and business impact, including accuracy, groundedness, tool-call correctness, latency, cost, adoption and workflow effectiveness. - Ensure proposed solutions adhere to security, compliance, Responsible AI, observability and production-readiness principles. - Convert field learnings into reusable Solvd assets, including solution blueprints, evaluation frameworks and service accelerators. OUR REQUIREMENTS - A seasoned hands-on technical leader who has evolved from full-stack or server-side software engineering into the GenAI and agentic AI domain. - Experienced in designing, prototyping and integrating systems that combine LLMs, agentic frameworks, enterprise data and business workflows. - Proficient at combining established engineering patterns with emerging AI capabilities to deliver reliable, production-ready solutions. - Skilled in guiding teams and clients through ambiguity - able to prototype rapidly, validate assumptions and converge toward delivery-ready designs. - Comfortable engaging with executives, product teams, operational users and engineers alike, translating complex AI concepts into clear, actionable solution narratives. - Pragmatic, curious, collaborative and obsessed with customer problem — equally focused on technical soundness, business value, user adoption and delivery readiness. - 8+ years of experience in IT, including strong experience in software design and engineering. - 2+ years of hands-on experience architecting or building GenAI or agentic AI systems using modern LLM ecosystems, such as OpenAI, Anthropic, Gemini, Azure AI or AWS Bedrock. - Experience supporting presales solutioning, discovery, prototyping or early delivery for AI engagements. - Strong understanding of LLM orchestration, retrieval-augmented generation, vector databases, prompt engineering and tool-calling patterns. - Understanding of cost modeling for AI workloads, including token usage, inference scaling and hosting models. - Proficiency with at least one major cloud platform, such as AWS, Azure or GCP, and its AI/ML service offerings. - Demonstrated experience leading technical discussions with both engineering and non-technical stakeholders in presales, discovery or early delivery phases. - Strong command of software engineering fundamentals, API design, integration patterns and production-readiness practices. - Knowledge of modern software delivery practices, including CI/CD, containerization, observability and DevSecOps. - Excellent communication, presentation and documentation skills, with the ability to articulate complex solutions clearly and persuasively. OPTIONAL - Prior experience as a Forward Deployed Engineer, Field Engineer, staff engineer, solution architect or technical product lead. - Prior experience with traditional AI/ML systems, including model training, MLOps, data pipelines or feature stores. - Familiarity with frameworks for agentic or multi-component AI pipelines. - Exposure to Responsible AI, data privacy and governance frameworks. - Hands-on experience with Databricks or Snowflake. - Experience creating reusable solution blueprints, evaluation frameworks or technical accelerators. - Industry-recognized cloud and AI certifications from Anthropic, AWS, Azure or Google. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ At Docker, we simplify the lives of developers making world-changing apps. Docker helps developers bring their ideas to reality by conquering the complexity of app development. We simplify and accelerate workflows with an integrated development pipeline and application components. Actively used by millions of developers worldwide, Docker Desktop and Docker Hub provide unmatched simplicity, agility, and choice. Docker is a fast-growing startup that offers a dynamic work environment with opportunities to grow your career. About the role: We are seeking a Senior Manager, Sales Operations to join our Revenue Operations team in a critical leadership capacity. This is a player-coach role designed for a deeply technical Sales Ops expert who thrives on both strategic execution and people development. You will serve as the ultimate go-to subject matter expert for all things Sales Ops infrastructure, including architecting our territory design, segmentation models, quota models and annual planning frameworks, while simultaneously leading and scaling a high-performing team. Initially managing a team of two, with further headcount planned as Docker grows, you will balance executive partnership with technical execution. You will run the strategic vision, coach your team to execute flawlessly, and step into the trenches yourself to solve our most complex operational challenges. An ideal candidate brings deep Sales Operations experience in a high-growth SaaS environment, strong command of our core tooling, and a track record of leading transformational operational change. This role reports to the Senior Director of Sales Operations. RESPONSIBILITIES Sales Ops Architecture & Planning Execution - Drive the end-to-end execution of core Sales Operations, translating the overarching GTM strategy into tactical territory designs and segmentation models - Architect and build the operational models for annual and quarterly planning cycles, including territory routing (ETM), segmentation updates, and quota allocation - Own the management, administration, and execution of quota frameworks, and assist with compensation plan design for the direct sales & GTM organization - Take full ownership of complex operational initiatives, managing the lifecycle from scoping and business requirements through to deployment and post-launch optimization - Own and update the Sales Rules of Engagement and account engagement models to ensure seamless, frictionless deal flow and pipeline integrity - Own key tools within the Sales technology stack, managing vendor relationships, budgets, and roadmaps Operational Collaboration & Tech Optimization - Serve as the trusted daily operational partner to senior Sales leaders, proactively identifying areas for improvement and executing process enhancements - Collaborate closely with the Senior Director of Sales Operations and GTM ops leaders (CS, SE, Channel, Renewals) to ensure Sales Ops execution aligns seamlessly with the broader revenue ecosystem - Maximize the efficiency and roadmap of the core sales technology stack (Salesforce, Clari, Outreach, etc.) to optimize the sales cadence - Partner with Business Systems to design, test, and deploy scalable tech solutions Team Leadership - Directly manage, mentor, and develop a team of Sales Operations professionals (initially 2 direct reports) - Establish team operating cadences, manage workload capacity, and instill a culture of high ownership, precision, and operational excellence - Coach your team on advanced problem-solving, data integrity, and stakeholder communication, acting as a force multiplier for their career growth QUALIFICATIONS: - 6+ years of experience in Sales Operations, ideally within a high-growth SaaS or software company - 2+ years of people management or team leadership experience, with a demonstrated track record of coaching and developing team members - Hands-on experience of core Sales Ops planning, specifically territory routing, Enterprise Territory Management (ETM), segmentation modeling, and quota allocation - Proven project management skills, with experience owning complex operational initiatives across their entire lifecycle (from business requirements to post-launch optimization) - Technical expertise with core sales technology infrastructure, including Salesforce, Clari, Outreach, and LinkedIn Sales Navigator - Strong analytical and financial acumen required to manage vendor budgets, software roadmaps, and data modeling tasks - Exceptional communication and stakeholder management skills, with the confidence to advise senior sales leadership and collaborate with cross-functional GTM operations peers - Highly organized with an eye for data integrity, process precision, and documentation WHAT TO EXPECT First 30 days: - Immerse yourself in Docker’s direct sales motion, existing territory models, current sales technology stack and existing Sales Ops processes - Assume direct management of your team, establishing regular 1-on-1 cadences to understand their current workloads, skills, and professional development goals - Build strong baseline relationships with your core sales leadership partners, and GTM ops leaders (CS, SE, Channel, Renewals) - Review current processes, systems, and metrics to form an independent point of view on highest-impact opportunities FIRST 60 DAYS: - Establish your position as the go-to expert for sales leadership regarding tactical operational questions, territory updates, and cadence execution - Take full ownership of the sales tech stack, including active vendor relationships, roadmaps, and budget lines - Optimize team capacity by refining operating cadences and shifting immediate execution workloads to your team, stepping in to coach them through complex roadblocks - Partner with Business Systems to get involved in open projects FIRST 90 DAYS: - Drive the preparation and operational execution for the upcoming quarterly or annual sales planning cycles (territories, quotas, segmentation) - Achieve full oversight of the Sales Ops team's output, ensuring high-quality, precise delivery across all direct sales workstreams - Be recognized across Docker as both an indispensable technical anchor for Sales Operations and an impactful manager developing the next generation of operational talent Docker does not offer visa sponsorship for this role.   Compensation & Equity United States: $128.1K – $200K + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: France WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? We're seeking an exceptional Customer Success Manager with deep expertise in the French public sector and government landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of French government organizations. WHAT YOU'LL DO STRATEGIC CUSTOMER PARTNERSHIP: - Own the success, adoption, and growth of Cohere's French public sector customers, ensuring they realize maximum value from our AI solutions - Build deep, trusted relationships with senior French government stakeholders, including Ministres d'État, Préfets, CIOs, digital transformation leads, and ministerial executives - Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles (lois de finances), and unique constraints - Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction - Define and track success metrics aligned with French public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes AI ADOPTION & IMPLEMENTATION LEADERSHIP: - Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling - Lead secure AI implementation projects in complex French government environments, including sensitive systems and on-premises deployments - Navigate the unique challenges of French public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes (marchés publics), and regulatory compliance requirements - Create and execute change management strategies to drive user adoption and value realization across diverse government workforces - Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value - Drive contract renewals and account growth by consistently delivering value and building trusted relationships CUSTOMER ADVOCACY & PRODUCT INFLUENCE: - Serve as the voice of the French public sector customers within Cohere, advocating for features and capabilities that address government-specific needs - Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, accessibility, French language support, and ethical AI - Contribute to the development of French public sector-specific offerings, implementation playbooks, documentation, and best practices - Share customer insights to inform Cohere's French public sector go-to-market strategy and positioning - Represent Cohere at French government forums, working groups (groupes de travail), roundtables, and industry events YOU MAY BE A GOOD FIT IF: REQUIRED EXPERIENCE: - 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or French government contexts - At least 3-5 years working directly with French ministries, regional authorities, or public institutions in a technology, digital transformation, or consulting capacity - Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines - Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments - Experience developing and executing customer success strategies, QBRs, and executive engagement programs - Deep understanding of how French government organizations evaluate, procure (following Code des marchés publics), implement, and govern technology solutions - Active Confidentiel-Défense or higher security clearance (mandatory) - Fluent French language proficiency—essential for working across the French public sector FRENCH PUBLIC SECTOR & GOVERNMENT ACUMEN: - Comprehensive knowledge of the French public sector ecosystem: central ministries, regional governments (régions), departmental authorities (départements), public enterprises, and critical infrastructure - Knowledge of relevant legislation and frameworks: RGPD, loi Informatique et Libertés, ANSSI standards, accessibility standards - Experience with French government cloud strategies and security frameworks: France Cloud, Souveraineté numérique NICE TO HAVE: - 3+ years specifically managing GenAI, LLM, or conversational AI implementations - Experience with specific French public sector digital transformation initiatives: France Relance, France 2030 - Direct experience working with French defense, intelligence, public safety, or national security organizations - Background in management consulting, systems integration, or digital transformation consulting for French public sector clients FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Munich, Germany WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. WHO WE ARE: This role sits on the EMEA Leadership Team and reports to the General Manager, EMEA. WHAT YOU'LL ACHIEVE: - Own the GTM strategy, operating rhythm, and growth plan for Germany, with accountability for overall regional revenue outcomes across Sales Assist and Self Serve contribution. - Lead as a second-line manager: hire, coach, and develop frontline leaders and IC teams across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, and supporting GTM functions. - Scale a country-first GTM motion that brings Notion closer to German customers through local executive engagement, market nuance, and faster field-level decision-making. - Accelerate the land engine by opening the right front doors, growing professional workspaces, increasing net-new and upgrade opportunities, and connecting self-serve signals to sales-assisted motion. - Win lighthouse customers and turn them into market momentum by making them wildly successful, telling their story locally, and using those wins to influence peer companies across Germany. - Embed Notion’s AI-era GTM model across the team, including agent-enabled customer journeys, first-agent workflow activation, AI/agent demo proficiency, and stronger “build with the customer” motions. - Make agentic transformation central to the German GTM motion: help customers identify high-value workflows, build and deploy Notion Agents, automate cross-functional work, and measure outcomes from AI adoption. - Partner tightly with Solutions Consultants, Outcomes Architects, Forward Deployed Architects/Engineers, Professional Services, and Channel to reduce handoffs and deliver faster, more durable customer value. - Build “sell with” partner motions in Germany, including partner-sourced pipeline, co-sell plays, enablement, AI/agentic solution packages, and joint account planning. - Establish Notion as a visible force in the German ecosystem through executive dinners, field events, startup and community engagement, partner activations, and customer advocacy. - Represent the voice of German customers back to Product, PMM, Marketing, and EMEA leadership, especially around AI transformation, enterprise requirements, security, compliance, localization, and competitive dynamics. - Create a talent destination in Germany by hiring builder-oriented leaders and ICs, raising the craft bar, and developing the next generation of AI-native GTM talent. - Drive operational excellence across forecasting, pipeline quality, territory planning, inspection cadence, performance management, and cross-functional execution. WHO WE'RE LOOKING FOR: A strategic and hands-on GTM operator who has scaled enterprise SaaS or AI businesses in Germany and knows how to build a market, not just inherit one. You have led through managers, owned complex revenue outcomes, and created local market momentum through customers, partners, community, and talent. You combine second-line leadership with builder energy. You can set a crisp country strategy, install the operating system to execute it, and step into the field when needed — whether joining an executive customer conversation, sharpening a pipeline plan, coaching a manager, or helping the team translate a customer problem into an AI-powered, agentic workflow. You are excited by Notion’s shift to an AI-native, country-first GTM model and believe the best GTM teams will increasingly be builders: BDRs who identify transformation opportunities, Solutions Consultants who build with customers in the room, Outcomes Architects who turn early workflows into durable adoption, and Forward Deployed Architects/Engineers who design the technical systems behind complex agentic workflows. SKILLS YOU'LL NEED TO BRING: - 12+ years of professional experience, including 5+ years SaaS or AI sales & GTM teams in Germany. - Proven second-line leadership experience, including hiring, coaching, and developing frontline managers and high-performing IC teams. - Track record of owning and exceeding revenue targets across new business, expansion, and renewal/churn dynamics. - Deep knowledge of the German enterprise and startup ecosystem, including executive buyer networks, local partner channels, and market-specific buying dynamics. - Experience building or scaling a regional/country business in a high-growth or ambiguous environment. - Experience selling, implementing, or leading GTM teams around AI, automation, agentic workflows, collaboration, productivity, developer, or data products. - Strong strategic judgment: ability to define a country plan, segment the market, prioritize accounts and plays, and align cross-functional teams around outcomes. - Operational rigor across forecasting, pipeline generation, inspection, performance management, territory planning, and sales process. - Executive presence with CIO, CTO, CPO, COO, and business transformation buyers, with the ability to shape a compelling AI and agentic workflow narrative. - Strong understanding of modern GTM motions across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, Professional Services, Channel, Marketing, RevOps, and Product. - Builder mentality and deep AI curiosity: comfortable learning, demoing, and coaching teams on agent-first workflows, proof-of-value motions, and customer co-building. - Fluency in German and English. NICE TO HAVES: - Experience launching or scaling a country-first or regional GTM operating model. - Familiarity with enterprise security, compliance, APIs, webhooks, connectors, data residency, AI governance, and technical evaluation processes. - Experience scaling partner, channel, marketplace, or consultant-led GTM motions around AI or workflow transformation. We’re an equal opportunity employer and encourage candidates to apply even if not matching every bullet. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated on target earnings (including base salary and on target incentive pay) for this role is €350,000 - 420,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp wins when our customers win. Ramp’s customer base is scaling rapidly, spanning more businesses, more users, and more use cases across increasingly complex finance operations. At the same time, our expanding product surface area — from cards and expense management to bill payments, procurement, vendor management, accounting automation, and emerging products — is creating more nuanced customer needs and more cross-functional support moments. AI is changing what is possible in parallel: giving CX new ways to route, resolve, and guide customers, while raising the bar for where human judgment, specialization, and consultative support matter most. We are hiring a Director to lead a critical part of our omni-channel Customer Experience organization: the teams and leaders serving customers across Phone, Email, and Chat. You will lead within a 24/7 customer operation, ensuring the right coverage, leadership, and customer experience across channels. This role is accountable for the performance of its channel portfolio, helping customers get the right answer quickly and delivering consistent results across quality, speed, productivity, and customer satisfaction. The role combines direct leadership of channel teams with close partnership across CX Operations, CX Specialized teams, CX AI Ops, and Product Operations. You will develop strong managers and frontline teams, create real accountability, and stay close enough to the work to understand where customers and teams are getting stuck. You will translate the department’s direction into clear priorities, stronger operating routines, and measurable improvements across Phone, Email, and Chat. Because Ramp’s CX team sits within the Product organization, this role has close ties to the technical teams and products our customers use every day. That proximity gives CX a unique opportunity to turn frontline insight into better workflows, stronger product feedback loops, and an AI-powered way of working. This role is a strong fit for a thoughtful, hands-on leader who learns quickly, raises the bar, and makes clear decisions in a fast-changing environment. You are comfortable owning the day-to-day, rolling up your sleeves to understand the work and the product deeply, developing people, setting high standards, and turning complex problems into clear plans that improve outcomes for customers and teams. You will help define how managers lead, how frontline teams use AI and automation, where human judgment matters most, how channels work together, and how CX scales through Ramp’s next chapter. If you love building high-performing teams, solving hard operational problems, and helping customers win through rapid product, business, and AI-driven change, this role is for you. WHAT YOU’LL DO - Own day-to-day channel execution — lead Phone, Email, and Chat teams, stay close to the work, and drive frontline performance across customer satisfaction, quality, service levels, resolution quality, and productivity. - Develop CX leadership — coach Managers, set clear expectations, and build accountability for team performance and customer outcomes. - Serve as an escalation point — help resolve high-priority customer and internal escalations, bringing sound judgment, urgency, and clear communication to complex issues. - Improve tools, workflows, and channel execution — use product knowledge, customer feedback, quality findings, and performance data to improve operating routines, resolve cross-channel trade-offs, and partner with CX Operations, CX Specialized teams, AI, Product Operations, Product, Engineering, Risk, and other stakeholders on better workflows and automation opportunities. - Challenge how we operate — evaluate whether our metrics, workflows, team structures, training, and operating model meet today’s customer and business needs. Bring a founder mindset by questioning assumptions, testing new approaches, and helping the organization evolve. - Shape the AI-powered future of CX — define how CX should evolve as Ramp grows, including how managers lead, how frontline teams use AI and automation, where specialization improves the customer experience, and where human judgment should be elevated. - Turn strategy and emerging opportunities into scalable operations — translate department priorities and new business areas into clear channel plans, repeatable processes, strong change management, and high adoption across Phone, Email, and Chat. WHAT YOU NEED - Experience as a leader who has managed large, complex operational teams in a fast-paced environment; traditional support experience is valuable but not required. - Exceptional learning agility and horsepower, with startup or similarly high-ownership operating experience; you learn new domains quickly, move through ambiguity, and build structure without waiting for perfect information. - A record of improving customer-facing operations through rigorous analysis, strategic problem solving, and strong execution, including finding practical solutions to complex problems others may miss. - An empathetic, direct leadership style that develops people while holding a high personal and team bar for performance, quality, ownership, and follow-through. - Strong written and verbal communication, including the ability to align teams and cross-functional partners around difficult decisions. - A builder mentality around technology and operations, with experience using AI, automation, or workflow tooling to transform the customer and team experience and drive changes from idea to adoption. - Curiosity about the business behind the support motion, with the ability to connect customer needs, product complexity, frontline workflows, and company priorities. NICE TO HAVES - Experience leading multiple customer-facing channels, such as Phone, Email, Chat, or other real-time and asynchronous support operations. - Experience in FinTech, financial services, or another complex, highly regulated environment. - Experience partnering with operations, product, or tooling teams to improve customer-facing workflows across multiple teams. - Experience scaling customer operations at a high-growth startup. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $220,000–$290,000. For candidates located in all other locations, the base salary range will be between $190,000-$260,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote (North America) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. ABOUT THE ROLE Clipboard is looking for a Sales Operations Analyst to help build and run the systems behind our sales organization. You'll work across Salesforce, data, automation, and internal tools to help our sales team operate more effectively. That might mean building an automation that eliminates a recurring workflow, investigating a messy data problem, redesigning part of our Salesforce setup, or building a new system from the ground up. We are a small team with an unusual operating model. Much of our execution runs through AI agents that we direct and quality-check, allowing each analyst to operate with the leverage of a much larger team. This is equal parts builder and operator. You'll own systems end to end, work through ambiguous requests from reps and leadership, and be accountable for making sure the things you build actually work. WHAT YOU'LL DO - Own live systems. Take ownership of production systems such as account distribution, deal intelligence, competitor tracking, and data sync pipelines. You'll be accountable for their accuracy and reliability. - Solve ambiguous problems. Work through requests from sales reps, managers, and leadership, figure out what is actually needed, and execute quickly. - Direct AI agents. Write specs and prompts, supervise AI agents, and rigorously QA their output before it touches production data. - Build automations and tools. Create scripts, scheduled jobs, Slack bots, and lightweight web apps that turn recurring manual work into scalable systems. - Analyze and report. Use SQL and other tools to answer important revenue questions and build reporting the organization can trust. - Guard data quality. Handle merges, deduplication, account mapping, enrichment, and other work required to keep our systems accurate at scale. WHAT WE'RE LOOKING FOR - Evidence of building. You've built scripts, automations, tools, systems, or other solutions to real problems. - AI-native working style. You already use AI to multiply your output and understand where it can fail and how to verify its work. - High judgment under ambiguity. You can take a loosely defined problem, figure out what matters, and know when to act versus when to ask. - Strong attention to detail. You're comfortable being the last line of defense before changes affect production systems and large datasets. - Bias to ownership. When something you own breaks, you don't just fix the immediate issue. You look for the underlying problem and improve the system. SQL and Python experience are strong pluses, but we're more interested in your curiosity, judgment, and ability to ship than checking every technical box. NICE TO HAVE - Salesforce administration or development experience, including flows, SOQL, or data model design. - Experience in Sales Operations, Revenue Operations, Business Operations, analytics, or a similar environment. - Experience building automations with tools, scripts, APIs, or AI agents. INTERVIEW PROCESS 1. Application Review – We'll review your experience and evidence of things you've built, automated, or owned. 2. Take-Home Assessment – A practical, ~2-hour assessment using a fictional company, mock website, and CRM. You'll have 48 hours to complete it, and AI tools are encouraged. 3. Technical Walkthrough – A 30-minute session where you'll demo what you built, explain your decisions, and make a small live change to your system. 4. Manager Interview – A 30-minute conversation focused on communication, ownership, judgment, and how you operate under ambiguity. 5. Final Steps / Offer! – Some candidates may have an executive conversation, followed by references and an offer. WHAT WE OFFER - Competitive base salary - Insurance benefits + 401k options - Unlimited PTO and flexible holidays - Remote-first working environment To get a better understanding of the general type of people we want to hire, you can check out our blog here. https://creatingvalue.substack.com/     Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: London Workplace: onsite Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who we're looking for: AI Consultant to join our London office and help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses. Key Responsibilities: Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases. Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility. Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails. Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities. Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows. Prepare agent specifications and solution documentation that enable delivery teams to implement successfully. Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption. Support customer presentations and executive discussions around AI strategy. Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices. Required Skills & Competencies: Strong skills in business analysis, process design, value mapping, and discovery. Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations. Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role. Hands-on experience designing or launching AI-powered solutions or AI agents. Experience translating business requirements into solution designs. Experience working with enterprise customers and multiple stakeholders. Excellent executive communication and presentation skills. Strong analytical and systems thinking. Excellent spoken and written English. What to expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.