Location: Toronto
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ROLE OVERVIEW:
As a Business Development Representative (BDR) at Cohere, you will drive revenue growth by identifying, qualifying, and nurturing high-potential leads for our enterprise AI solutions. You’ll act as the first point of contact for prospects, understanding their business needs and aligning them with Cohere’s products to solve complex challenges like natural language processing, AI integration, and scalable language models. You’ll also have the opportunity to sell cutting-edge IP, that is being newly productised, within your own book of business.
KEY RESPONSIBILITIES:
- Proactively research and identify target accounts across region in industries such as finance, technology, manufacturing, healthcare, public sector, etc. using tools like LinkedIn Sales Navigator and CRM platforms to prioritise high-fit prospects.
- Conduct 40+ outbound calls and personalised emails daily to engage decision-makers (e.g., CTOs, CIOs, and Business Unit leads), focusing on understanding their pain points and demonstrating how Cohere’s AI solutions can address them.
- Qualify leads using the BANT framework (Budget, Authority, Need, Timeline) and document interactions in Salesforce, ensuring a clean and actionable pipeline for the sales team.
- Collaborate with marketing to refine messaging and campaigns based on prospect feedback, contributing to a 15%+ improvement in campaign response rates.
- Stay updated on industry trends, competitor offerings, and Cohere’s product roadmap to position our solutions effectively and anticipate customer needs.
- Run independent sales cycles on smaller opportunities with less overhead, from intro to close.
QUALIFICATIONS:
- 2+ years of experience in business development, sales, or a related role, with a proven track record of exceeding lead generation targets in a SaaS or tech environment.
- Strong communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders and build rapport quickly over phone and email.
- Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales enablement platforms, with the ability to analyse data to optimize outreach strategies.
- Experience in AI, machine learning, or enterprise software sales, with a basic understanding of natural language processing (NLP) concepts.
- Closing experience is seen as an advantage.
- A builder mindset is necessary to succeed here, the challenges will be unique based on the team you’ll be working with, and the role will evolve over time.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
ГибридToronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Location: Canada
Workplace: hybrid
Join the Lyra Health Canada network and play a vital role in our mission to transform access to life-changing mental health care. As a Lyra Affiliate, you’ll be part of a value-driven community committed to evidence-based practice and culturally competent support. We offer a collaborative environment where our Case Managers act as your allies, providing extra support for complex cases so you can focus on helping clients build resilience and achieve their goals. Grow your practice with the backing of a global leader while maintaining the integrity and confidentiality of your detailed clinical notes.
Requirements
We require a minimum Master’s from a relevant clinical mental health degree and licensed to practice therapy in your jurisdiction.
3 to 5 years post graduate experience providing structured counselling/psychotherapy.
Current full registration status with relevant college or association for your location(s) of practice
(i.e., able to work independently, without supervision from a licensed supervisor) without current, past, or pending disciplinary action.
Experience and commitment to providing evidence-based treatments (e.g., ACT, CBT, CPT, DBT) and clinical best practices (e.g., measurement based care, promoting skills practice).
Willingness to work in collaboration and compliance working with Lyra’s protocols and service level standards.
Ability to work with adults
; preference given to providers who also work with children, couples and families.
A secure virtual platform to provide virtual counselling.
A physical office space with ability to see clients in person is a benefit, but not required.
Experience managing risk and responding to clinical crises, as needed.
Proficient in providing counselling in multiple languages an asset.
Some of the advantages to joining the Lyra provider network:
Connect with highly compatible clients thanks to Lyra’s powerful matching algorithm technology.
Set your own schedule, without a minimum hours requirement.
Let Lyra clients easily book appointments with the Lyra Calendar feature, which seamlessly integrates with your calendar.
Have peace of mind with Lyra’s 24/7 Care Navigation team for crisis support.
Upskill your knowledgebase with access to Lyra’s large collection of free and relevant CE credited courses approved by APA, ASWB, and NBCC.
Stay in the know with robust Help Center resources just for Lyra providers.
I confirm that I have read and understood how my personal data will be used as part of the affiliate application process. Lyra International will process the personal data which I provide, including my contact details, qualifications, and supporting documents, to assess my suitability for an affiliate role. This is done on the basis of legitimate interests and/or the need to take steps prior to entering into a contract.
My data may be shared with affiliated companies, including Lyra Health, Inc. in the United States, and service providers. Where such transfers of personal data occur outside the UK,EEA or Switzerland, Lyra International uses safeguards such as the EU Standard Contractual Clauses, along with additional measures to protect my data and comply with relevant data protection laws.
My information will be kept confidential, stored securely, and accessed only by authorised personnel, including recruitment, Network Operations, and clinical governance staff. I understand that I have rights under UK and EU data protection laws, including the right to access, rectify or erase my data, restrict or object to its processing, and to lodge a complaint with a supervisory authority. Similar legal rights may be applicable in other jurisdictions depending on your location.
For more information, please see our Privacy Policy.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this contract position, your data will be processed as per Lyra Clinical Associates, P.C. Workforce Privacy Notice.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re building a high-performance CI/CD execution platform similar to runners used by tools like Buildkite, GitHub Actions, and Blacksmith CI. Our platform executes developer pipelines reliably at scale, integrates deeply with source control, and automates build, test, and deployment workflows.
In this role, you will design and build the distributed systems responsible for running CI/CD pipelines securely and efficiently. This includes orchestrating ephemeral compute environments, managing build isolation, scheduling jobs across fleets of workers, and ensuring reliability at scale.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
- Design and improve the core orchestration engine that manages the lifecycle of creating, merging, and rebasing Supabase Branches https://supabase.com/docs/guides/deployment/branching.
- Provision ephemeral sandboxed execution environment on EKS / ECS for running untrusted build workloads from connected git repositories with securely managed secrets.
- Implement job scheduling that scale to thousands of concurrent builds.
- Optimize and reduce pipeline runtimes with caching, artifact storage, and dependency reuse.
- Manage retry, timeout, cancellation, and failure-propagation logic to ensure pipelines behave predictably under failure conditions.
- Instrument the full pipeline lifecycle with observability tooling to surface traces, metrics, and structured logs to the end user.
- Develop configuration files (JSON / TOML) and integrations (Terraform / Pulumi) that allow teams to easily define, trigger, and inspect pipelines in code.
YOU MIGHT BE A GOOD FIT IF YOU
- Have strong software engineering skills (Go and Typescript required);
- Have 3+ years of experience building and operating cloud infrastructure or distributed systems at scale;
- Have cloud Infrastructure knowledge - familiarity with AWS constructs is required, past experience using the AWS SDKs and IaC tools (Pulumi, Terraform, etc) to build and operate infrastructure is strongly preferred.
- Have a production operations mindset - track record of building reliable, observable, and maintainable systems
- Have an ownership mindset - you thrive in being able to operate independently with high-level guidance
- Communicate clearly across both technical and non-technical audiences
- Have experience in async or globally distributed teams
- Are energized by solving real-world problems for developers
- Are comfortable navigating ambiguity and moving quickly
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Berlin Office; Iasi Office; London Office; Dublin
Workplace: Hybrid
About the role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Full-Stack Engineer to join our Agent team.
We are building a platform for creating, publishing, and executing AI-powered agents that help teams automate complex workflows in financial services. The Agents team owns the agent execution runtime, tool orchestration, and platform infrastructure that makes this possible, including the conversational copilot experiences built on top of it across the product.
We are hiring a Full-Stack Engineer to help build and ship production features across this entire stack, from the agent runtime and tool orchestration layer in the backend, to the conversational copilot experiences users interact with every day. You'll work alongside experienced engineers, contribute to real product impact from day one, and grow your skills in a fast-moving, high-ownership environment.
What You'll Do
- Build and ship features end-to-end for Taktile's AI agent platform: backend in Python (FastAPI) on AWS serverless infrastructure, and frontend in React and TypeScript.
- Build conversational copilot experiences end to end: chat UI components, streaming responses, rich in-chat interactions, and human-in-the-loop approvals.
- Improve how agents run, how they connect to external tools, and how they behave when something goes wrong.
- Own your work end-to-end: collaborate on scope, implement, test, release, and iterate based on real usage and customer feedback.
- Use leading-edge AI tools (e.g. Claude) on a daily basis to move faster, improve quality, and build AI-native capabilities where it makes sense.
- Review pull requests with depth, improve test coverage and CI/CD, and raise the bar on reliability and engineering excellence.
- Engage actively in team rituals such as daily syncs, planning sessions, demos, and technical deep-dive discussions.
- Grow as an individual and accelerate your career by learning from experienced team members, contributing to a foundational layer of the product, and joining cross-team learning groups.
- For career growth at Taktile, this role will involve daytime ops duty and at some point joining an on-call rotation, so you need to have passion for owning systems end to end and grow your DevSecOps skills as well.
Team's tech stack
- Backend: Python (FastAPI, Pydantic)
- Frontend: React, TypeScript
- Data: DynamoDB, Postgres
- Cloud: AWS serverless (Lambda, API Gateway)
- AI: LLM orchestration, tool-use frameworks, streaming execution
Requirements
- Strong engineering fundamentals with a passion for simplicity and precision.
- Fluency in English, both written and spoken, is essential as we operate in an hybrid environment requiring clear and effective communication. Strong English skills are also crucial to efficiently interacting with AI.
- Prior industry experience building full-stack web applications (this is not an entry-level position).
- Proficiency with React and TypeScript, and experience building rich, interactive user interfaces.
- Experience with Python back-end development, building and operating RESTful APIs, and working with databases.
- Experience integrating into AWS or similar cloud providers.
Nice but not required
- Experience building chat or conversational UIs, real-time/streaming interfaces, or data visualization.
- FastAPI and Pydantic experience.
- DynamoDB or Postgres, SQLAlchemy.
- Exposure to LLM application development, agent frameworks, MCP, or building developer tools.
- Prior ops or on-call experience.
- Experience with distributed systems, async task processing, or observability tooling (tracing, metrics, logging).
OUR OFFER
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Receive a new Apple MacBook Pro, as well as meaningful home office set-up.
OUR STANCE
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
ABOUT US
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents.
With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.
Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo.
With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We are seeking a platform engineer to join our Compute Capacity team. This team owns the capacity plan that keeps compute supply ahead of demand across every region we operate in — the forecasting, buffer policy, and provisioning systems that make sure a project never runs into a wall it didn't know was there.
You'll work on the systems that turn a capacity plan into provisioned reality: reservation acquisition, fleet reconciliation, and the automation that keeps what we've committed to in sync with what we're actually running. You'll help build the metrics and alerting that let capacity problems surface months out, on vendor lead time, rather than at the moment someone needs the room.
You'll design, build, and operate systems that are both robust and highly automated — helping us hold the right buffer at the right cost, catch drift before it becomes a shortage, and give every team a single, trustworthy view of how much room we have across the millions of databases we manage.
WHAT YOU'LL BE RESPONSIBLE FOR
- Help build and maintain the capacity plan that keeps Supabase's compute supply ahead of demand across regions and instance families
- Support buffer policy by modeling headroom targets and their cost tradeoffs for review and sign-off
- Build and maintain automation that turns the capacity plan into provisioned reality — reservation acquisition and top-up, fleet reconciliation, drift detection between committed and running capacity
- Extend our infrastructure as code for capacity-relevant provisioning
- Instrument capacity: build and maintain metrics for saturation, reservation coverage, idle buffer, forecast error, and provisioning latency
- Build and tune capacity alerting so headroom, quota, and reservation issues surface months out rather than at the moment of impact
- Support the demand gate — helping intake large customer commitments, launches, migrations, and new regions so they reach the plan before they reach the fleet
- Contribute to mitigation projects: right-sizing, instance-family migrations, autoscaling improvements, workload consolidation
- Help drive down compute cost per database through right-sizing, placement, and commitment coverage work
- Participate in capacity incident response and post-incident follow-through
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years across infrastructure engineering, SRE, platform, or capacity engineering, ideally at SaaS or cloud infrastructure scale
- Have production software engineering experience — you've owned and operated a service, not just a notebook. Comfortable in modern languages like TypeScript, Python, and Go
- Are comfortable working against forecasts and assumptions that are incomplete, and can revise your work as those assumptions change
- Have experience with Infrastructure as Code (Pulumi or Terraform)
- Have built or maintained observability for systems you own — metrics that answer real questions and alerting people trust (Prometheus/Grafana, CloudWatch, or similar);
- Have solid working knowledge of AWS EC2: instance families and generations, purchase options, capacity reservations, and quota mechanics
- Have some financial fluency — you understand reservation economics and the basic tradeoffs between coverage, utilization, and cost
- Communicate clearly across audiences, from engineers to finance stakeholders
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Dublin
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍Dublin, Ireland | 💰
€92,000 - €116,000, Incentive Awards tied to your performance ➕ benefits
|
Hear from the team
✨
⭐ Our Risk team
We are looking for an
Operational, Technology and Information Security Risk Senior Manager
in the second line of defence to provide independent oversight, challenge and advisory support on the effectiveness of our operational, technology, resilience and information security risk management practices across the EU.
You will be a key member of the second line risk management team and work closely with senior stakeholders across first line technology, information security and operational resilience, to ensure risks are proactively identified, assessed, monitored, and managed in line with Monzo's risk management framework and appetite.
This role requires a proactive and strategic mindset, strong technology risk management expertise, and a deep understanding of operational resilience and digital banking operations.
This role reports to the Director of Operational Risk, Monzo Europe.
The role you are applying for is a Controlled Function within the meaning of the Central Bank Reform Act, 2010. For this role, appointment will be conditional on Monzo being fully satisfied that the appointee meets the requirements as set out in the Fitness and Probity Standards issued by the Central Bank of Ireland. As a CF, the role holder will be subject to Conduct Standards under the Central Bank of Ireland Individual Accountability Framework (IAF) and will be required to take reasonable steps to ensure that the relevant conduct standards are met.
🔑 You’ll play a key role by...
Acting as the second line subject matter expert for operational risk, technology (ICT and security risk (including cyber)), and operational resilience.
Reviewing and challenging the design and effectiveness of controls over key technology systems, digital infrastructure.
Providing effective oversight and challenge of first line risk and control self-assessments (RCSA), incident management and reporting, issue remediation and risk mitigation processes.
Providing second line input into our technology and security strategies and business continuity planning.
Supporting the ongoing development and maintenance of our Operational Risk Management Framework (ORMF), policies, standards and associated ICT, Security and Resilience policies and risk appetite metrics.
Co-ordinating second line assurance reviews and risk deep dives into critical operational and technology areas, providing actionable recommendations and insights.
Overseeing ongoing compliance with the digital operational resilience act (DORA) in the EU and ensuring alignment with applicable local regulatory standards.
Preparing operational and technology risk reports and providing updates to relevant governance forums, including risk committees and senior management.
🤩 We’d love to hear from you if…
You have 8+ years’ experience in operational risk, technology risk or related roles in financial services, ideally within a digital or challenger bank, or a pan-European firm.
You have a deep knowledge of risk management practices, regulatory expectations, and industry standards related to operational risk, technology and operational resilience. (e.g. EBA Guidelines on ICT & Security Risk Management, DORA, Central Bank of Ireland Guidance on Operational Resilience, General Data Protection Regulation (GDPR), Payment Service Directive (PSD2/PSD3)).
You have a strong understanding of digital banking technology, including cloud computing, cybersecurity, fintech integrations and data management.
You have experience in evaluating and challenging risk and control environments, particularly in high-growth or fast-changing environments.
You are an ambitious risk professional ready to leave the constraints of legacy firms behind. This role places you at the cutting edge of technology and operational risk, challenging you to define the governance needed for our next-generation platforms.
You have strong analytical, problem-solving and project management skills.
You have excellent stakeholder management and communication skills, with the ability to influence senior leadership.
You have a proven ability to navigate complex stakeholder landscapes such as working with regulators/managing regulatory engagements.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌What’s in it for you
💰 A salary range of €92,000 - €116,000 ➕Incentive Awards tied to your performance.
📍This role will have a hybrid working model, based in our Dublin office 2 - 3 days a week.
⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
🏝 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)
📚€1,200 learning budget each year to use on books, training courses and conferences.
🏥Private healthcare scheme
💰Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%
💛Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling
🌈 The application journey has 4 key steps
An introductory call with a member of the Monzo Recruitment team
An initial call with the hiring manager
A series of role specific and behavioural interviews
A final call with Monzo Bank Europe's CRO
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
If you're successful in applying for this role, we'll work with you to find a start date. In some cases, there might be a delay in when you can be released from your current role so that we can make sure things continue to run smoothly. We’ll be sure to communicate this with you and keep you updated.
#LI-ÉS1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them.
This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes.
You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness.
If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role
WHAT YOU’LL ACHIEVE
- Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion.
- Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes.
- Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership.
- Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met.
- Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals.
- Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value.
- Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion.
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
- Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs.
SKILLS YOU’LL NEED TO BRING
- Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy.
- Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation.
- Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it.
- Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account.
- Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans.
- Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams.
- Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team.
- Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity.
- Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership.
- Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers.
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems.
- You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes.
NICE TO HAVES
- Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes.
- Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management.
- Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership.
- Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path.
- Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model.
- Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software.
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Worldwide
Business & Commercial Law Paralegal - full time or part time
We are seeking an experienced Business & Commercial Law Paralegal to support a U.S. law firm handling corporate transactions, contracts, business formation, governance, and commercial matters.
This is a fully remote role for a legal professional with strong transactional experience, excellent drafting skills, and hands-on experience supporting U.S. business attorneys and their clients.
Key Responsibilities
Support attorneys with business formation, corporate governance, contracts, and commercial transactions.
Prepare and organize entity formation documents for LLCs, corporations, partnerships, and other business entities.
Draft and revise operating agreements, bylaws, resolutions, consents, amendments, and related corporate documents.
Assist with contract drafting, review, and management, including service agreements, vendor agreements, NDAs, licensing agreements, and other commercial contracts.
Maintain corporate records, minute books, ownership records, and organizational documents.
Assist with mergers, acquisitions, asset purchases, stock purchases, and other business transactions.
Coordinate due diligence, organize data rooms, and track outstanding transaction documents.
Prepare closing checklists, signature packets, exhibits, schedules, and closing documents.
Conduct business entity searches, UCC searches, and other corporate research.
Assist with annual reports, registrations, amendments, and other state filings.
Communicate directly with clients, attorneys, accountants, registered agents, vendors, and other parties.
Track transaction deadlines, contract obligations, renewal dates, and corporate filing requirements.
Assist attorneys with commercial disputes and litigation support when required.
Maintain accurate and organized digital matter files.
Work within the firm's case management and document management systems.
Follow established firm procedures and quality standards.
Candidate Requirements
Minimum 5 years of professional experience as a Paralegal, Lawyer, or Attorney.
Minimum 2 years of experience working with a business or commercial law firm in the United States.
Strong hands-on experience with U.S. business and commercial law matters.
Experience with business entity formation and corporate governance.
Experience drafting and reviewing contracts and corporate documents.
Familiarity with LLCs, corporations, partnerships, operating agreements, bylaws, resolutions, and ownership records.
Experience supporting mergers, acquisitions, business sales, or other commercial transactions.
Experience with corporate due diligence and transaction closing processes.
Familiarity with state corporate filings, annual reports, and UCC filings.
Experience working directly with U.S. attorneys and business clients.
Strong legal drafting and document preparation skills.
Experience with legal case management or contract management software.
Advanced proficiency with Microsoft Office 365 or comparable cloud-based business tools.
Excellent written and verbal English communication skills.
High attention to detail and strong organizational skills.
For Every LauLau Professional
Proven employment stability, with at least two years of tenure in each prior role.
Excellent written and verbal English communication skills.
Advanced hands-on experience with AI tools such as ChatGPT, Claude, and Gemini.
Reliable high-speed internet, professional equipment, and a quiet home office.
Consistent availability during U.S. business hours.
Commitment to a long-term remote position with a U.S. law firm.
Salary: $14 / hour
Location: Limassol, Cyprus
X-FLOW
is a mobile game development company established in 2018. We gained recognition after the release of
Happy Color
, the most popular digital coloring book and one of the most successful ad-driven mobile apps in the world.
We’re now looking for a
Legal Counsel
to strengthen our legal function and support X-FLOW’s growing international operations. You’ll play a key role in managing corporate, contract, and intellectual property matters while partnering closely with our leadership, finance, and product teams. If you’re a proactive legal professional who thrives in dynamic, tech-driven environments - we’d love to hear from you.
Key Responsibilities:
Negotiate and draft agreements with strategic partners and service providers, and oversee the contract management process.
Monitor and enforce intellectual property rights, and manage disputes on digital platforms (App Store, Google Play, Amazon).
Support the company’s employment and corporate matters.
Act as product counsel, advising on new game features, initiatives, and related product changes.
Respond to routine data protection and user support questions, and identify issues that require escalation.
Provide legal guidance and strategic support to executive and operational teams across the company.
Identify opportunities to simplify and improve recurring legal work through better processes, automation, and the responsible use of AI tools.
Requirements:
Law degree (LL.M. is a plus).
3+ years of relevant legal experience, preferably in-house within the video game, software, or high-tech sectors.
Prior experience at a top-tier law firm is an advantage.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively with cross-functional teams.
Proven experience managing multiple concurrent workloads with strong attention to detail.
Fluency in Russian and English (both written and spoken).
Strategic thinker with initiative, accountability, and a hands-on approach.
What We Offer:
Competitive salary and benefits package.
The opportunity to work on a large-scale, global product, one of the biggest in its segment, alongside some of the best professionals in the industry.
A chance to work with a creative, international, and passionate team.
Professional growth opportunities within a dynamic and evolving company, including education.
Join us and let’s create great content together!
When you apply for this role, we process your personal data in accordance with our Candidate Privacy Notice
(
https://xflowgames.com/candidate-privacy-notice
).
Location: New York, NY (HQ); San Francisco, CA; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Product Partnerships at Ramp is where we go when the right partner doesn't exist yet — or when the canonical partner doesn't move fast enough. The team owns the integrations that expand Ramp's product surface area: tax and compliance automation, agentic commerce, data partnerships, international payments, receipt and payment automation, and the technical substrate that lets Ramp plug into any system a customer runs.
This role isn't about hitting a quota. It's about picking the right partners in emerging categories, negotiating the terms, shipping the integration with our Product and Engineering teams, and turning the launch into something customers actually feel. Recent and active examples: selecting an AI-native VAT compliance partner, white-labeling eInvoicing for international markets, shipping receipt automation, building agentic payment partnerships, and negotiating data governance terms with the largest platforms in the industry.
You'll work directly with Product, Engineering, Legal, and GTM. You'll own deals end-to-end. The bar is partnerships that move Ramp's product forward — not deals that move a number on a dashboard.
WHAT YOU'LL DO
- Own the full lifecycle of strategic product partnerships: source, qualify, negotiate commercial and legal terms, structure the integration with Product and Engineering, launch, and scale
- Translate partner capabilities into product opportunities: work side-by-side with Product and Engineering to scope what's worth building, and with Legal on risk, liability, and regulatory framing
- Negotiate complex commercial terms — pricing, rev share, MSA, BAFO cycles, multi-year structure, data and IP rights
- Quarterback launches across Marketing, Sales, and Solutions to make sure customers actually adopt what we ship
- Build durable relationships with senior counterparts at partner organizations and run formal cadences (QBRs, exec syncs) once partnerships are live
- Define and report against partnership KPIs that map to Ramp's product and revenue priorities
WHAT YOU NEED
- 7+ years across Business Development, Strategic Partnerships, Product Partnerships, Product Management, or a related discipline, with a clear track record of owning deals end to end (sourcing through launch)
- Experience structuring and closing partnerships that required real product and engineering work — not channel referrals or reseller motions
- Strong fluency with API-based integrations: comfortable scoping technical work directly with engineers and PMs, and translating between partner-side and product-side stakeholders
- Comfortable operating in ambiguity — you've picked partners in spaces where there was no obvious incumbent and made the call stick
- Strong commercial instincts: pricing, term structure, risk allocation, and the ability to drive a contract to signature without hand-holding from legal
NICE TO HAVES
- Background that includes one of the categories above. Strong preference for Product Management
- Direct experience negotiating data, API, or model-access governance terms (MCP, model providers, platform data exposure)
- Shipped a product partnership that opened a new vertical, geography, or category for your company
- Prior exposure to ERP or accounting ecosystems (relevant context, not the primary job)
- Experience as a design-partner manager for early-stage products
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Diep N, VP, Finance at
Customer.io
, and I'm looking for a Global Controller to take the close, the books, and our control environment and make them theirs.
We're a global, remote-first, private company built on subscription and usage-based revenue, and as we grow we need a controller who can lead the team already in place and sharpen the fundamentals. You'll lead a team of ~7, growing, across revenue accounting, close, AP/AR, payroll, and treasury, and partner closely with me and, given our CFO's broad remit, with stakeholders across Sales, Legal, IT, HR, and Engineering.
What you'll do
Lead monthly and quarterly close, GL, AP/AR, payroll, and account reconciliations, delivering accurate, timely US GAAP financials. Close currently runs ~10 business days; get us to 6-8 days within your first 12 months, with fewer post-close adjustments and aged reconciliations.
Own revenue accounting and serve as our technical accounting authority on subscription and usage-based revenue recognition (ASC 606), including the ARR-to-GAAP bridge: reconciling ARR, billings, deferred revenue, contract assets, and usage true-ups to reported revenue, and explaining the delta to leadership and the board in plain terms.
Author technical accounting position memos on contract modifications, SSP allocation, variable consideration, and capitalized contract costs, the work that makes "technical accounting authority" real.
Own equity compensation accounting (ASC 718): grant accuracy, 409A timing, expense, modifications, and cap-table integrity, in partnership with stock plan administration.
Manage and grow a team of ~7, with room to scale, building trust quickly and developing the leads beneath you.
Build a control framework suited to a global, remote-first, private company with subscription and usage-based revenue, keeping the books audit-ready.
Own our accounting systems roadmap and drive automation across close and reporting.
Own select treasury operations, including cash management and banking relationships, and partner on FX exposure monitoring given our multi-currency footprint.
Run our external audit relationship and coordinate with external tax partners on compliance, provisions, and filings.
Manage the realities of a distributed, remote-first global team: statutory accounting coordination, payroll and contractor controls, entity reporting, and working with Legal, HR, and Tax on international compliance.
What we're looking for
10+ years of progressive accounting experience, including leading a team through managers or leads.
A Big 4 (or equivalent top-tier public accounting) foundation.
Deep US GAAP mastery, particular strength in subscription and usage-based revenue recognition (ASC 606).
A concrete, personally-owned automation or AI deployment in accounting with a measurable result, eliminating a manual reconciliation, reducing close time, or lowering error rate, that you can speak to in detail.
Experience scaling an accounting function that was already running, not building one from zero.
A proven track record with external audits and keeping books audit-ready.
Strong leadership and communication skills, with credibility partnering with senior, cross-functional stakeholders.
Nice to have: internal controls or SOX-readiness experience; remote-first/globally distributed company experience; M&A or deal accounting exposure; CPA license, active or inactive.
Compensation & Benefits
We believe in transparency. Starting salary for this role ranges from $250k to $280k USD (or equivalent in local currency), structured by geographic zone and depending on experience. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute recruiter screen
45-minute hiring manager screen
Two 30-minute cross-functional chats: one with a Legal partner, one with a People partner
60-minute case review call
30-minute bar raiser call with our CFO
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Ukraine; Romania; Pakistan; Georgia; Bulgaria; Canada; Egypt; Serbia; Azerbaijan; India; Indonesia; Germany; Kazakhstan; United States; Spain; Netherlands; Armenia; Hungary; United Kingdom; Portugal; Moldova; Philippines; Poland
Workplace: Remote
ABOUT ISPEEDTOLEAD
iSpeedToLead is a two-sided real estate lead marketplace operating across the United States. Sellers of motivated-seller leads list on one side, and real estate investors buy on the other. We are a bootstrapped, profitable product company with an engineering and analytics team that ships fast and makes decisions from data rather than opinion.
ABOUT THE ROLE
This is the first dedicated Customer Success hire at iSpeedToLead. Today, buyers are supported reactively: tickets get answered, credits get issued, and nobody owns what happens to an account between its first purchase and its last one.
You will own the post-purchase relationship with our buyers. That means onboarding them properly, keeping high-value accounts healthy, and turning churn from something we observe into something we manage. You will build the function itself (playbooks, health scoring, reporting) rather than inherit it.
One thing worth stating openly before you apply: the workload is around 50 hours a week for the first 6 to 9 months while the function is being built. We would rather you decline now than discover it in month two.
KEY RESPONSIBILITIES
Onboarding and activation
- Own the onboarding of new buyers end to end, from first purchase to first repeat purchase.
- Run onboarding calls and follow-ups, making sure every new buyer understands how to filter, buy, and work leads effectively.
- Design and maintain the onboarding sequence (content, timing, channel) and improve it based on what actually converts.
Account health and retention
- Manage a book of high-value accounts with regular check-ins, usage reviews, and proactive outreach.
- Build and maintain a health-scoring model that flags at-risk accounts before they churn, not after.
- Run save conversations on at-risk accounts and document what worked, by reason code.
Escalations and problem-solving
- Act as the escalation point for buyer complaints, including lead quality disputes, refund requests, and billing or balance issues.
- Coordinate with support, sales, and engineering to resolve issues, and follow through until the customer confirms resolution.
- Operate within agreed refund and credit authority limits, and defend those decisions with data.
Voice of the customer
- Collect, categorise, and quantify churn and refund reasons, turning anecdotes into a ranked list.
- Deliver a weekly written report to product and leadership on retention performance and the top issues driving cancellations.
- Advocate for the product changes that would remove recurring causes of churn.
Process and reporting
- Build the Customer Success playbooks from scratch: onboarding, save, win-back, and escalation.
- Maintain accurate account records and interaction history in our systems.
- Report on retention metrics weekly, and own the definitions behind them.
Collaboration
- Work daily with sales on the handoff of new buyers, and with support on ticket patterns.
- Partner with product and analytics on lifecycle experiments and instrumentation.
REQUIREMENTS
- 2+ years in Customer Success, Account Management, or Retention in a high-volume, low-ACV environment such as a marketplace, self-serve SaaS, or transactional product with hundreds of accounts. (Enterprise CSM experience with a handful of large logos is a different job and will not transfer well here.)
- Demonstrated ownership of a retention, churn, or repeat-purchase metric. You can describe what it was, what you changed, and what it became.
- Comfortable working with data: SQL basics or strong BI fluency (Amplitude, Metabase, Looker, BigQuery, or similar). You pull your own numbers rather than requesting them.
- Experience building a process from zero, such as an onboarding flow, a save playbook, or a health-score model. Executing someone else's process is not the same thing.
- Written and spoken English at C1 level, customer-facing, at volume.
- Confident on the phone with US small-business customers. Our buyers are real estate investors: direct, busy, and blunt.
- Practical use of AI tools in your daily workflow (call summarisation, drafting, triage) with examples you can show.
- A minimum of 4 hours of daily overlap with US Eastern Time.
NICE TO HAVE
- Experience in real estate, proptech, lead generation, or a marketplace with wallet or prepaid-balance mechanics.
- Familiarity with Intercom, HubSpot, or a comparable CRM and support stack.
- Experience designing lifecycle email or automation flows.
- Ukrainian or Russian in addition to English.
WHAT WE OFFER
- Full ownership of a metric that shows up directly in the P&L, with no layer between you and leadership.
- A greenfield function. You design how Customer Success works here.
- Real data infrastructure and an AI-native team, so arguments get settled with numbers and tooling is not a fight.
- A clear 12-month growth path to Head of Retention or Head of Customer Success, including automation of the low-touch tier and one to two direct reports.
- Remote work with flexible hours inside the required US overlap.
- Referral bonus of USD 3,000 after probation for anyone you bring in.
Location: Remote
Workplace: Remote
🧠 ABOUT LEGION HEALTH
At Legion Health, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale.
Legion is building autonomous medical care, starting with psychiatry. Our AI-native care-delivery platform automates much of the administrative work required to deliver direct patient care, allowing our clinicians and patient-support teams to focus on the moments where human judgment and empathy matter most.
Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us complete tens of thousands of visits in just two years while holding operations costs flat and achieving industry-leading patient NPS and retention.
While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision is a 10X better patient experience that is higher quality, less expensive, and more scalable—and a 10X better clinician experience that frees providers to focus on what matters most: caring for patients.
Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV.
Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by clinicians, patient-support professionals, and AI working together.
📍 ROLE LOGISTICS
- Job Type: Contract
- Role Type: Patient Access / Patient Intake / Patient Experience Operations
- Ideal Experience Level: 2+ years
- Location: Fully Remote
- Work Hours: 8-hour shift between 6:00 AM and 10:00 PM Central Time
- US Visa Sponsorship: No
🚀 THE OPPORTUNITY
Legion is hiring a detail-oriented, healthcare-fluent Medical Virtual Assistant to support patients during the earliest and most important parts of their care journey.
You will help ensure that every prospective and newly booked patient is contacted quickly, welcomed warmly, prepared clearly, and routed correctly before their first visit. You will work across phone calls, patient messages, scheduling systems, intake documentation, insurance workflows, and internal coordination to prevent patients from becoming confused, delayed, or lost in the process.
This is not a traditional administrative-assistant role. You will be a frontline operator responsible for helping real patients navigate a complex healthcare experience. Patients may contact us when they are anxious, frustrated, missing documentation, experiencing scheduling problems, or unsure what to do next. You must be able to communicate calmly, clearly, accurately, and empathetically while keeping each patient moving toward care.
Excellent spoken and written English is essential. You will communicate directly with U.S.-based patients every day, document conversations for clinical and operations teams, and explain complicated logistical requirements in simple language without sounding robotic or dismissive.
We strongly prefer candidates with pharmacy, medical, nursing, behavioral-health, or other formal healthcare training outside the United States. This is a strictly non-clinical position: you will not diagnose patients, provide medical advice, recommend treatment, or practice under any medical or pharmacy license. Clinical fluency is valuable because it will help you understand patient needs, recognize sensitive issues, gather the right information, and escalate questions to the appropriate clinical team.
A meaningful part of the role may involve helping patients prepare for ADHD-related care. You should be comfortable learning detailed protocols, explaining documentation and release-of-information requirements, coordinating next steps, and helping patients feel prepared while remaining firmly within a non-clinical scope.
The right person is warm with patients, precise with documentation, reliable under pressure, and energized by the opportunity to improve the systems behind a rapidly growing mental-health practice.
✅ RESPONSIBILITIES AND DELIVERABLES
- Respond quickly to new leads and booked patients across phone, messaging, and internal systems.
- Provide every patient with a warm, professional welcome and a clear explanation of what to expect before their first appointment.
- Communicate with patients clearly, accurately, and empathetically in both spoken and written English.
- Explain scheduling, intake, paperwork, insurance, and appointment-preparation requirements in simple, patient-friendly language.
- Support appointment booking, rescheduling, intake completion, paperwork follow-up, and patient onboarding.
- Monitor patients with incomplete intake forms, missing documentation, scheduling conflicts, insurance questions, pharmacy-related questions, or other barriers to care.
- Manage patient-access workflows across self-service signups, referrals, Zocdoc leads, and other inbound channels.
- Support ADHD-related intake preparation, including documentation requirements, release-of-information steps, and appointment expectations.
- Help patients complete required logistical steps without providing clinical advice or making treatment recommendations.
- Identify prescription, refill, prior-authorization, medication, safety, and clinical questions and escalate them promptly to the appropriate team.
- Accurately document every material patient interaction so clinicians and teammates have complete, actionable context.
- Maintain clear follow-up queues and ensure outstanding patient needs do not fall through the cracks.
- Follow approved scripts, standard operating procedures, privacy requirements, and escalation protocols.
- Partner closely with clinical, operations, billing, and patient-experience teams to resolve access barriers.
- Maintain fast and consistent response times across assigned patient queues.
- Identify recurring patient questions, delays, and workflow failures and share actionable feedback with operations, product, and clinical teams.
- Help improve scripts, workflows, templates, and SOPs as Legion’s systems and care model evolve.
- Maintain a reliable, high-speed internet connection and a quiet, professional environment for patient calls.
- Protect patient privacy and handle sensitive information according to Legion’s policies and approved systems.
- Consistently aim to deliver the best possible experience for patients and families.
🏆 YOU’LL BE SUCCESSFUL IF YOU…
- Make patients feel welcomed, respected, and supported from their first interaction with Legion.
- Communicate clearly and confidently with patients by phone and in writing.
- Explain next steps simply without sounding robotic, confusing, rushed, or dismissive.
- Help more patients complete intake requirements and arrive prepared for their appointments.
- Follow up consistently so patients do not become stuck or disappear because of preventable operational barriers.
- Produce accurate, concise documentation that tells teammates exactly what happened and what needs to happen next.
- Remain calm and professional when patients are worried, frustrated, delayed, or confused.
- Recognize when a question is outside your scope and escalate it promptly to the correct clinical or operational owner.
- Manage a high volume of patient conversations without losing important details or missing follow-ups.
- Learn Legion’s care model, ADHD-related workflows, provider processes, scripts, and escalation paths quickly.
- Use SOPs consistently while identifying opportunities to make patient-access workflows faster and more reliable.
- Reduce avoidable manual work through strong organization, reusable documentation, and thoughtful process improvements.
- Earn the trust of patients, clinicians, and teammates through reliability, sound judgment, and excellent follow-through.
🧰 IDEAL BACKGROUND AND SKILLS
- 2+ years of experience in healthcare operations, patient support, pharmacy support, medical administration, telehealth, healthcare call centers, or a similar role.
- Exceptional spoken and written English communication skills.
- Clear, warm, confident, and professional communication on patient phone calls.
- Ability to explain detailed requirements in simple language while maintaining accuracy.
- Strong patient-facing judgment, empathy, patience, and professionalism.
- Excellent documentation skills and close attention to detail.
- Strong organization and the ability to manage multiple active patient conversations and follow-up tasks.
- Comfort working in a fast-paced startup where processes and responsibilities may evolve quickly.
- Experience using systems such as Slack, Dialpad, Healthie, CRMs, EHRs, scheduling platforms, or similar tools.
- Ability to work closely with clinical teams while respecting the boundaries of a non-clinical role.
- Curiosity, initiative, and a willingness to learn the details of Legion’s care model and patient-access workflows.
- Strong preference for candidates with formal healthcare education, training, or licensure outside the United States, including pharmacists, physicians, nurses, medical technologists, psychologists, or similar healthcare professionals.
- Pharmacy experience is especially valuable, including familiarity with prescriptions, refills, prior authorizations, controlled-substance workflows, and medication-related patient questions.
- Familiarity with behavioral health, psychiatry, ADHD care, telehealth, insurance, scheduling, referrals, or clinical documentation is strongly preferred.
- Experience supporting U.S.-based patients or working within U.S. healthcare processes is a plus.
- Availability to work consistently from 1:00 PM–9:30 PM Central Time.
- A reliable computer, high-speed internet connection, professional call environment, and dependable remote-work setup.
The most important qualifications are patient empathy, excellent communication, healthcare fluency, operational execution, accurate documentation, and reliable follow-through.
⚕️ NON-CLINICAL SCOPE
This is a non-clinical patient-operations role.
- You will not diagnose patients or assess medical conditions.
- You will not provide medical or medication advice.
- You will not recommend or make treatment decisions.
- You will not interpret symptoms, laboratory results, or clinical records for patients.
- You will not practice under a medical, nursing, pharmacy, or other healthcare license.
- You will route clinical, medication, safety, and treatment questions to the appropriate licensed team member.
Your responsibility is to support patient logistics, documentation, scheduling, coordination, and escalation so patients can receive timely, high-quality care from the appropriate clinical team.
💰 COMPENSATION & BENEFITS
- Hourly Compensation: $5–$15 per hour, depending on experience
- Work Hours: 8-hour shift between 6:00 AM and 10:00 PM Central Time
- Work Setup: Fully remote
- Impact: Help patients and families access mental-health care while contributing to a faster, more scalable healthcare system.
- Autonomy and Learning: Develop deep experience across patient access, intake, telehealth operations, behavioral-health workflows, and AI-enabled care delivery.
- Growth Opportunities: Take on increasing ownership across patient experience, access operations, workflow improvement, training, quality assurance, or team leadership as Legion scales.
🤝 EQUAL EMPLOYMENT OPPORTUNITY
Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.
Location: Parkland, Florida, USA
Appodeal
is a dynamic US-based product company with a truly global presence.
We have offices in
Warsaw, Barcelona and Parkland (FL),
along with remote team members located around the world.
Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.
Why Appodeal?
At Appodeal, we’re more than just a company—we’re a team united by a common mission:
Help people discover and grow their talents through products that enable successful mobile app businesses!
We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.
Here’s what we value, and what we hope you do too:
Seek the Truth and Say It with Care:
We find the truth together, and nobody owns it, the CEO included. Stories, perspectives and beliefs can be personal. Facts can’t.
Leverage Data to Build Product:
Our decisions start from data. We build systems rather than one-off tasks, use AI agents in our daily work and automate whatever is manual. When numbers don’t match, we fix them.
We Work Together to Serve Others:
No closed doors between teams. We share what we learn and win as one company first.
Insist on Higher Standards:
We don’t settle for “good enough”. We question it and push for better.
Passionate Curiosity Fuels Perseverance:
We ask “why”, take on ambiguous problems and keep going when they get hard.
Lean Startup Mentality: Start Small, Iterate Quickly:
Think big, ship an MVP first and learn fast. No big-bang releases.
Ownership and Accountability:
We work in small squads so each team owns its result end to end and has the freedom to get there. Go deep in your craft and wide enough to own the whole outcome. Escalate blockers early, admit mistakes, fix the damage and learn.
Position Overview
The Assistant Controller owns the day-to-day accounting operations of the organization — financial reporting, the general ledger, technical accounting compliance, and the accounting team. This is a hands-on leadership role for someone who closes the books accurately and on time, and who then goes further: interrogating the data, automating the manual work, and turning financial results into insight the business can act on.
We are looking for a modern accountant. Beyond mastery of GAAP and the close, the successful candidate is genuinely strong in data analysis and has practical experience applying AI and automation tools to accounting workflows. As routine transaction processing becomes increasingly automated, this role is expected to shift toward reviewing automated output, investigating anomalies, strengthening controls, and advising business partners. The role also carries public-company readiness responsibilities, including SOX-aligned internal controls and audit readiness.
Key Responsibilities
1. Financial Reporting
Prepare and review monthly, quarterly, and annual financial statements, including supporting schedules and management commentary.
Ensure compliance with U.S. GAAP and applicable financial reporting standards.
Manage consolidation of financial data across multiple entities, including intercompany eliminations and foreign currency translation.
Support the preparation of reporting packages for executive leadership, the board, lenders, and investors.
2. General Ledger and Month-End Close
Own the month-end, quarter-end, and year-end close calendar, driving accuracy, completeness, and a shortening close cycle.
Review and approve journal entries, account reconciliations, accruals, and adjustments.
Maintain the chart of accounts and accounting policy documentation.
Track and report close-cycle metrics, and set measurable targets for reducing days-to-close.
3. Technical Accounting
Research and document positions on technical accounting matters; prepare accounting memos supporting significant judgments.
Apply revenue recognition (ASC 606), leases (ASC 842), and equity compensation (ASC 718) standards as applicable.
Monitor new and emerging accounting pronouncements and assess their impact on the organization.
4. Budgeting, Forecasting, and Analysis
Partner with FP&A and business leaders to develop budgets and forecasts.
Monitor actual results against budget and prior periods; investigate, quantify, and clearly explain variances.
Build and maintain analytical models and dashboards that give leadership timely visibility into financial performance.
5. Compliance, Internal Controls, and Audit
Design, document, and maintain internal controls over financial reporting to safeguard company assets.
Build and operate SOX-aligned control frameworks in support of public-company readiness; own control narratives, risk and control matrices, and testing remediation.
Coordinate external audits and reviews: prepare PBC schedules, manage the request list, and respond to auditor inquiries.
Maintain audit-ready documentation standards and evidence retention throughout the year, not only at year-end.
6. Data Analysis, Systems, and AI
Use data analysis to test the integrity of financial data at scale — full-population testing, anomaly detection, trend and ratio analysis — rather than relying on sampling alone.
Apply AI and automation tools to accounting workflows: reconciliation matching, transaction classification, flux analysis, document extraction, and close-task automation. Critically review AI-generated output and remain accountable for its accuracy.
Build and maintain reporting in BI tools (e.g., Power BI, Tableau, Looker) and advanced Excel; query source data directly where needed (SQL or equivalent).
Own the accounting system of record (NetSuite), including configuration, integrations, and data hygiene; partner with IT and RevOps on system upgrades and implementations.
Establish sound governance for AI use in accounting — data privacy, auditability, human review, and documentation of how automated outputs are validated.
7. Team Leadership
Supervise, mentor, and develop accounting staff; set clear expectations and provide regular, direct feedback.
Manage team performance, conduct evaluations, and build a bench through training and stretch assignments.
Build a team culture that is curious about the numbers and comfortable with new tools.
8. Process Improvement
Identify and eliminate manual, low-value work; implement scalable accounting processes and best practices.
Lead automation projects end to end — from identifying the opportunity through design, testing, rollout, and measurement of results.
Document processes so that they are repeatable, transferable, and auditable.
9. Tax and Regulatory Filings
Oversee the preparation and submission of tax filings (income, sales and use, property) in coordination with external tax advisors.
Ensure compliance with reporting requirements including 1099s, payroll taxes, and multi-state and international registrations.
10. Ad Hoc Projects
Support strategic initiatives including M&A due diligence and integration, financing events, system upgrades, and special analyses.
Qualifications and Skills
Education and Experience
Bachelor's degree in Accounting, Finance, or a related field. CPA required (or active candidate); public accounting experience strongly preferred.
Minimum of 7-10 years of progressive accounting experience, including at least 2 years in a supervisory or management role.
Experience in a multi-entity and multi-currency environment.
Exposure to SOX, public-company reporting, or IPO/audit-readiness work is a strong plus.
Technical Skills
Strong working knowledge of U.S. GAAP and financial reporting standards.
Proficiency in NetSuite (or a comparable enterprise ERP such as SAP, Oracle, or Workday) and advanced Excel, including complex models, pivot tables, Power Query, and large-dataset work.
Strong data analysis capability
— able to pull, join, validate, and interrogate large financial datasets, identify anomalies and root causes, and present findings clearly to non-finance audiences. Working knowledge of SQL and/or a BI tool (Power BI, Tableau, Looker) expected; Python or R a plus.
Demonstrated AI experience
— practical, hands-on use of AI or machine-learning tools in a finance or accounting context, such as automating reconciliations and close tasks, AI-assisted document and invoice processing, anomaly and fraud detection, or AI-supported research and drafting. Should be able to describe specific workflows they have improved, the results delivered, and how they validated the output.
Familiarity with close-management, reconciliation, or AP/AR automation platforms (e.g., FloQast, BlackLine, Bill.com, Ramp, Avalara) is a plus.
Key Competencies
Strong analytical and problem-solving skills, with the judgment to know when a number is wrong before anyone else does.
Intellectual curiosity and a bias toward automating repetitive work rather than absorbing it.
Excellent organizational skills, with the ability to manage multiple priorities and hard deadlines.
Exceptional written and verbal communication skills, including the ability to explain financial results and technical positions to non-finance stakeholders.
High ownership and integrity; comfortable operating with limited direction in a fast-moving environment.
Demonstrated ability to lead, mentor, and inspire a team.
With an outstanding product and a mission that excites and inspires, Appodeal offers a unique opportunity to make an impact while being part of an amazing team.
Join us
and help shape the future of mobile app success!
Location: London, England
About the Role
iCapital is looking to hire a Vice President to lead go-to-market for iCapital Passthrough, iCapital’s business for non-advised investors, across the United Kingdom and Europe. This is the first dedicated commercial hire for Passthrough in the region, and the remit is deliberately broader than its US equivalents: one person owning the full-cycle sales motion and the partner channel that feeds it.
The business serves general partners who onboard investors directly, outside of wealth management channels. The individual in this role will own that market in Europe end to end, sourcing and closing new fund manager customers while building out existing and creating new fund administrator, law firm, and technology partnerships that generate referrals into the platform.
iCapital is the leading international player in private markets technology and distribution, with an established presence and deep relationships across the UK and Europe. This role is the chance to build a new business line with that platform, brand, and network already in market rather than from a standing start.
The position reports jointly to the Managing Director, GP Onboarding Solution and to the Managing Director, International Asset Manager Solutions. The successful candidate will carry an individual revenue number while working closely with iCapital's existing international coverage teams.
Responsibilities
Own full-cycle new client revenue for Passthrough across the UK and Europe, from first touch through signature, for both self-sourced and partner-sourced opportunities.
Consistently meet or exceed an annual revenue quota of approximately $900,000 to $1,000,000 in year one, scaling as the market matures.
Own the top of the funnel and prospect directly into general partners across the region. There is no dedicated sales development support in Europe, so pipeline generation is part of this job rather than a stage handed over to you.
Build and activate the European partner channel across fund administrators, fund formation counsel, and technology and API partners, from sourcing and pitching through structuring, launch, and ongoing management, including converting existing inbound interest from current partners.
Act as Europe's Passthrough product expert, supporting iCapital's international asset manager coverage teams where their relationships intersect with the platform, while independently running your own book of business.
Become an expert on the European private funds landscape and articulate the value proposition credibly to COOs, CFOs, General Counsel, and Investor Relations leaders at fund managers.
Test and document what the European market will bear on pricing and packaging, structuring deals within agreed commercial guardrails.
Keep meticulous records of all activity in the CRM to ensure predictable and accurate forecasting.
Provide structured monthly feedback to the product team on European requirements, including GDPR, AIFMD, and local KYC and AML considerations.
Represent Passthrough at European industry events and conferences, drawing on central iCapital marketing support.
Travel regularly across the UK and Europe for client meetings, partner meetings, and industry events.
Qualifications
8+ years in full-cycle B2B sales, business development, or partnerships, with a demonstrated record of personally generating, running, and signing new business. This is not a relationship management or account coverage role, though you will be able to take advantage of iCapital’s deep relationships.
A track record of carrying and meeting an individual revenue quota.
Established relationships with general partners, fund administrators, and/or fund formation counsel in the UK and Europe.
Fluency in private markets, with the credibility to hold a substantive conversation with a fund COO, General Counsel, or Investor Relations lead about how capital is raised and investors are onboarded.
Comfort operating with ambiguity. This role has not existed before, and the playbook will be built instead of inherited.
Experience selling to or through channel partners is a strong plus.
Experience at an early-stage or high-growth company is a strong plus.
Experience on the allocator side, whether at an LP, fund of funds, investment consultancy, or placement agent, is valued for the industry fluency it brings, though it does not substitute for closing experience.
German or French language ability is useful but not required.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
Location: Munich
We are entering a new era of work — one where AI agents collaborate alongside people to plan, act, and deliver outcomes at a scale and speed that wasn't possible before. At Asana, we call this Agentic Work Management: the orchestration of humans and AI agents toward shared goals, with full clarity on who is responsible for what, every step of the way. As a Corporate Account Executive, you will be at the forefront of this shift. You won't just be selling software — you'll be helping DACH organisations understand and solve their most pressing work management challenges, and guiding them toward a future where their teams and AI agents move together with purpose and trust.
This role is based in our Munich office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Lead with Discovery:
Open every engagement with genuine curiosity to uncover hidden friction, misaligned priorities, and coordination failures that cost customers time, money, and trust.
Surface Real Pain:
Ask the questions that reveal deep operational challenges—not just the stated need—so that solutions you propose are anchored in what actually matters to the business.
Map Stakeholder Motivations:
Map stakeholder motivations from frontline teams to the C-suite, identifying where the greatest leverage lies for transformative change.
Drive Customer Outcomes:
Manage a portfolio of corporate customers with a relentless focus on measurable business impact and outcomes that your champions can proudly report upward.
Expand Account Revenue:
Hunt and develop new business within your book while deepening relationships across existing accounts, expanding usage into new teams and departments.
Engage Executive Leadership:
Engage executive and IT stakeholders to align on organisation-wide deployment of Asana, making it the connective tissue between human decision-making and AI-driven execution.
Territory Strategy Execution:
Design and execute a clear quarterly territory strategy aimed at revenue growth and long-term customer success.
Build Trust in Collaboration:
Help customers envision and confidently adopt a new way of working where AI agents are trusted teammates with clearly defined roles.
Articulate Platform Value:
Articulate how Asana's Agentic Work Management platform provides the structure, accountability, and transparency needed to make human-AI collaboration reliable and scalable.
Champion Ownership Shifts:
Champion the shift from activity-based work to outcome-based work, showing how clarity of ownership accelerates what organisations can achieve.
Guide AI Adoption:
Act as a credible, empathetic guide for customers who are excited about AI's potential but uncertain about where to start, building the safety needed to take bold steps forward.
Orchestrate Internal Partnerships:
Collaborate closely with Sales, Marketing, Solutions Engineering, and Customer Success to orchestrate seamless, high-value customer journeys.
Pioneer Sales Innovation:
Experiment with new approaches and share what works, scaling regional innovations globally.
About you
Consultative seller who leads with questions before answers, building long-term revenue on trust and customer success.
Fluency in written and spoken German and English, communicating with precision and warmth in both.
Proven ability to run a structured, repeatable sales process (e.g., MEDDPICC, Sandler, Challenger) with discipline from first call to close.
Track record of building your own pipeline through proactive prospecting rather than relying on inbound leads.
Deep skill in discovery, possessing the ability to listen past the surface, ask uncomfortable questions with care, and connect pain to possibility.
Experience managing complex, multi-stakeholder corporate or enterprise sales cycles end-to-end.
High emotional intelligence, building trust quickly, navigating ambiguity calmly, and treating every customer interaction as a long-term investment.
Proactive, accountable, and outcome-oriented demeanor, setting clear goals and executing with rigour.
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the On-Target Earnings (OTE) range is €150,000 – €190,000. The total OTE includes a base salary range of €82,500 – €104,500 and performance-based sales incentive pay (based on the terms of the Sales Incentive Plan). These ranges are a guideline; actual base salary and OTE may vary based on various factors, including market and individual qualifications objectively assessed during the interview process, and the ranges for this role may be modified.
In addition, your compensation package may include additional components such as equity and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Tokyo, Japan
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- 5+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Native level Japanese, business level English
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. https://dev.notion.so/Notion-Global-Recruiting-Privacy-Policy-a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
ГибридCanada
УдалённоМожно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.