Location: Vienna, Austria; Munich, Germany
About our client
Our client is a leading hospitality technology provider that empowers hotels and accommodation businesses to optimize their online distribution, streamline operations, and increase revenue. Our client has grown from a regional market leader into a globally recognized platform trusted by thousands of hoteliers who rely on its suite of integrated software tools to compete in today’s digital-first landscape.
At the heart of their offering is a comprehensive all-in-one hotel tech ecosystem that unifies a powerful booking engine, advanced channel manager, property management tools, payment processing, and direct sales optimization — all designed to improve operational efficiency, elevate the guest experience, and boost direct bookings.
Our client's solutions seamlessly connect hotels with major online travel platforms while enabling control over pricing, availability, and guest interactions, giving independent properties and hotel groups alike the tools they need to succeed in a competitive market. The company’s commitment to innovation, quality support, and strategic partnerships has made our client a go-to technology partner for hoteliers across Europe and beyond.
Role Overview
Full-cycle B2B sales role focused on new business acquisition, with responsibility for generating and converting new opportunities into customers.
Strong outbound focus, including independent prospecting, cold calling, and pipeline generation.
Ownership of the entire sales cycle, from initial outreach and discovery through product presentations, negotiations, and closing.
Candidates must be able to generate their own pipeline rather than rely solely on inbound opportunities or pre-built lead lists.
Core markets are Germany, Austria, Switzerland, and Italy.
Requirements
Approximately 2–4 years of relevant B2B sales experience.
Experience in hospitality, hotel technology, or related SaaS solutions is highly relevant but not mandatory.
A strong new-business acquisition background, with a clear hunter mentality.
Confidence and experience in cold calling, outbound prospecting, and proactive lead generation.
Demonstrated ownership of the full sales cycle, including negotiation and closing.
Ability to independently build and manage a sales pipeline.
Native-level German proficiency and a decent level of English are required.
анализ данных и проверка гипотез для решения бизнес-задач; разработка и валидация ML-моделей (регрессия, классификация, кластеризация, ансамбли) feature engineering: подготовка и проектирование признаков;
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Open to any of the listed location(s):
Florida: Miami (MIA), Tampa (TPA)
Georgia: Atlanta (ATL)
North Carolina: Charlotte (CLT), Raleigh (RDU)
Tennessee: Nashville (BNA)
About the Department
Partner Account Managers, Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
What you'll do
We are looking for a seasoned channel sales professional to help us build out the channel organization in the Southeast and MidAtlantic regions.
In this role, you’ll identify and operationalize varied types of partner organizations to help expand Cloudflare’s sales team reach within an assigned territory. You will build a regional partner business plan with quantified goals and milestones to achieve partner sourced revenue metrics to meet all quarterly sales requirements.
As a Partner Account Manager, you will work with a strategic group of partners in your territory and build a plan to drive alignment, enablement and pipeline generation efforts. You will work with partner stakeholders to drive sales enablement and coordinate technical training of Cloudflare’s solutions, work with respective field teams on demand gen initiatives and campaigns, as well as working with direct sales on various Channel oriented opps.
Additional responsibilities will include:
Lead business planning and execution with partners and internal sales teams (e.g., QBRs, health checks, annual planning).
Conduct joint partner territory planning with aligned sales segments.
Deliver internal partner training to direct sales teams to foster collaborative selling.
Drive pipeline creation and revenue through creative joint GTM activity with our channel and direct sales teams.
Build product and sales competency within core regional and national partners, influencing their GTM strategies to maximize partner-sourced pipeline.
Leverage data analytics and AI tooling to optimize and scale partner growth.
Examples of desirable skills, knowledge and experience
5+ years in Software/SaaS/Security Sales & Channel management.
3+ years of proven success developing and scaling a partner ecosystem (VARs, SIs, MSPs/MSSPs) within a SaaS model.
Understanding of cloud infrastructure ecosystem and cloud security is highly preferred.
Direct experience in onboarding and enabling resellers/SI's.
Experience working in a start-up environment.
Ability to travel 30-50% of the time within the assigned territory.
Technical competence strongly preferred.
Compensation
This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco
Workplace: OnSite
Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit.
ABOUT THE COMPANY
Our client is a fast-moving AI startup in San Francisco that recently closed a $30M Series A with participation from Y Combinator. The team builds fully managed reinforcement learning (RL) environments and benchmarks - high-quality computer-use and tool-use "gyms" - that frontier AI labs use to train agents to do real financial services work: Excel modeling, PowerPoint creation, and more across investment banking, private equity and hedge funds. They work directly with OpenAI, Anthropic and Google DeepMind to train financial services capabilities into their next-gen models - when Claude gets better at Excel, that's partly our client's work. And they're doing it with strong revenue traction already in place.
THE MISSION
Train the "Financial Services Super Intelligence." Our client works directly with frontier labs to teach the next generation of AI agents how to do real finance work - at the quality bar of the best bankers, investors, and consultants.
THE OPPORTUNITY
As a Strategic Project Lead, you'll drive account delivery on a small, high-impact core team. You'll work directly with frontier lab customers, shape the product alongside engineering, and help define how AI agents learn to do finance. This is a rare chance to bring your finance or consulting background into the center of frontier AI - with real ownership from day one.
WHAT YOU'LL DO
- Own day-to-day delivery and quality of training environments shipped to frontier lab customers, including managing contractors and running experiments
- Act as one of the lead product managers - form opinions on the product, work with engineers to ship features, and drive the product roadmap in tight partnership with engineering
- Manage customer relationships - understand requirements, set expectations and make sure every deliverable meets the quality bar
- Build operational systems - documentation, quality guardrails and scalable processes that support rapid project cycles
- Contribute to strategic and financial planning across pricing, revenue modeling and project economics
WHAT YOU BRING
- 2+ years in investment banking, private equity, hedge funds or finance-focused consulting - and the ability to explain the work you've done in depth
- A track record of running projects or workstreams end to end, including managing external stakeholders, contractors or high-level client deliverables
- Startup experience or exposure - startup operations, startup internships, or starting your own company
- A self-starter track record - an entrepreneurial side project, a business you started, or something meaningful you built on your own
- Hands-on building with AI tools (Claude Code, Codex, Cursor or similar) - be ready to explain what you built, why it mattered and how it relates to this role
- Ability to work full-time in person in San Francisco, 5 days a week
- Nice-to-have: a degree from a strong technical or CS program
KEY SUCCESS DRIVERS
- Depth - you can walk through a deal or project you owned in detail: how it started, how the pieces fit, what you delivered
- Builder mindset - you experiment with AI tools and build with them, not just prompt them
- Ownership - you take projects from messy requirements to a finished, high-quality deliverable
- Genuine excitement about AI - you're curious about RL environments and why training AI on finance work matters
- Client presence - you're comfortable working with sophisticated external customers and setting clear expectations
- Stability and momentum - steady progression and meaningful tenure in recent roles
- In-person energy - you want to build side by side with a small team, 5 days a week
WHY JOIN?
- Direct impact on frontier AI - your work shapes how the next generation of AI models learns to do finance
- Competitive comp - $175K-$275K base plus 0.05-0.3% early-stage equity upside and flexible bonus structures
- Fully covered healthcare, including dental and vision
- Free meals while working and a gym membership
- Free transportation to and from the office (Uber/Waymo)
- $10K+ relocation stipend
- 401(k) with 4% match
- Visa sponsorship - H-1B transfers supported; new sponsorship available, including OPT/new grad
INTERVIEWING PROCESS
1. Initial Screen - intro call on your background and past work
2. Second Round - practical deep dive with the project leads
3. Take-Home Case Study - a scoped project based on real work
4. Case Study Presentation - present your case study to the team
We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic asset management accounts. These partnerships span legal teams, business functions and regions, requiring an understanding of how asset managers operate and how legal work supports their investment activities and business priorities.
You will help the team turn those priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic asset management accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across legal teams and their business partners, defining success measures and embedding Harvey into daily workflows. Ensure account plans connect implementation and adoption to improvements in turnaround time, internal capacity and management of legal spend.
- Lead executive engagement and customer escalations. Meet directly with senior customer stakeholders, including General Counsel and legal, compliance and operations leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic asset management accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn executive trust, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology in regulated environments, with an understanding of AI’s opportunities and limitations. Experience serving asset managers or other financial institutions, particularly their legal and compliance teams, is strongly preferred.
WHAT WE OFFER
- The opportunity to develop a strong team working with leading asset managers.
- Close collaboration with Harvey’s leadership and product teams on complex customer challenges.
- The chance to help legal teams turn advances in AI into lasting improvements in how they support the business.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London, United Kingdom
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.
Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a
Partnership Manager (EU/UK region)
to build and grow Sumsub’s partner ecosystem in the iGaming industry. You will report to the VP of Sales and work very closely with the Global Head of iGaming. You will establish, own & develop relationships with the technology providers that iGaming operators rely on: platform providers, PAM (Player Account Management) systems, turnkey and white-label solutions, aggregators and other ecosystem players. Your goal is to make Sumsub the default verification and compliance layer across their platforms, and to turn these partnerships into a steady, ever growing source of revenue.
What You Will Be Doing:
Find, qualify and sign new partners across the iGaming tech stack: PAM systems, platform and turnkey/white-label providers, and compliance or licensing consultancies.
Manage the full partner lifecycle: outreach, first conversation, commercial terms, contract, integration, launch, growth and long-term strategic support.
Work with Solutions Engineering (“pre-sales”) to deliver native integrations of Sumsub (KYC, AML, age verification, fraud prevention, responsible gambling checks) into partner platforms.
Drive revenue through the partner channel with referral, reseller and integration-based models, and deliver against your partner-sourced pipeline and revenue targets.
Enable partners’ sales and account teams with training, materials, joint value propositions and co-selling on shared opportunities.
Run joint marketing with partners, such as webinars, case studies, co-branded content and announcements.
Work closely with key stakeholders - igaming BDMs (globally), CSMs, marketing & operations Represent Sumsub at key iGaming events (ICE, SiGMA, iGB Live, SBC Summit and others). This includes setting up meetings, networking and speaking engagements. Bring back market insight on regulatory changes, partner requirements and competitor activity to shape product and go-to-market priorities.
Keep partner data and pipeline up to date in the CRM and report regularly on partner performance.
About You:
3+ years in partnerships, business development or sales in iGaming, B2B SaaS, RegTech or payments.
Direct experience working with or for iGaming platform providers, PAM systems or B2B suppliers to operators is a strong advantage.
An existing network across the iGaming B2B ecosystem.
An understanding of how iGaming operators work: licensing, regulated markets, compliance requirements (KYC/AML, age verification, source of funds, responsible gambling).
A track record of closing partnership deals and generating revenue through referral or reseller channels.
Comfortable with cold outreach and building relationships from scratch.
Able to talk about integrations with technical stakeholders. You don’t need to code, but APIs and SDKs shouldn’t scare you.
Strong communication and negotiation skills, and a structured, self-driven way of working.
Willing to travel to industry events and partner meetings (approximately 2 trips per quarter).
Location in London, Riga, Valetta would be a plus
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients.
You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service.
- Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients.
You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service.
- Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
As the Manager on the GTM Finance and Strategy team, you’ll operate at the center of go-to-market strategy — owning and building critical models to forecast ARR and GAAP Revenue, analyzing and providing perspective around strategic initiatives, and delivering insights that shape executive and Board decisions. You’ll partner closely with Analytics, Revenue Accounting, Revenue Operations, External Reporting, and GTM leadership.
This role reports to the Sr. Manager of GTM Finance and blends strategic finance, data storytelling, technical problem-solving, and operational execution. You’ll drive forward-looking planning, help scale our forecasting infrastructure for a hybrid pricing motion that includes both subscription contracts and usage-based (consumption) revenue, and support high-visibility initiatives across the function.
This is a high-impact role ideal for someone who is passionate about leveraging data and financial insight to guide strategy and operational execution in a high-growth, cross-functional environment.
This is a full-time, hybrid position based out of our Oakland, CA or Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Tools/Technologies You’ll Use
Claude / ChatGPT, Looker, SFDC, BigQuery, G-Suite
What You’ll Do
Revenue Modeling & Forecasting:
Own and re-evaluate our rolling GAAP revenue and ARR forecast models, including renewal behavior (NRR), new business, and contract-level revenue recognition across subscription and consumption-based streams. Evolve forecasting frameworks using both deterministic and AI/ML-driven approaches.
Usage-Based Revenue:
Build and maintain forecasting approaches for consumption revenue, including committed vs. overage usage, breakage, and the migration of customers between pricing models
Business Partnering:
Serve as a key advisor and partner to COO, CFO, and collaboration with Analytics, delivering actionable insights to improve efficiency, optimize investments, and accelerate growth.
Strategic Decision Support:
Deliver analysis that informs GTM investment, pricing and packaging, and target setting, and quantify the revenue impact of key business risks and opportunities
Budgeting & Forecasting:
Support annual planning and monthly/quarterly forecast cycles; partner closely with Revenue Accounting on close, variance analysis, and forecast-to-actual (BvA) tracking
Performance Analysis:
Own key revenue and retention metric packages — including NRR, ARPA, new business mix, ROI, and cohort trends — and surface insights to the CFO, executives, and the Board
Forecast & Reporting Infrastructure:
Use AI Tools, or SQL (BigQuery) / Python to automate data pulls, build repeatable and auditable models, and improve the accuracy, speed, and transparency of our topline forecast; partner with Analytics, AI Transformation and Systems on data quality, integrity and self-serve reporting capabilities.
Executive Reporting:
Create compelling, automated, executive-ready reports, dashboards, and narratives that distill complex data, trends, forecasts, and strategic implications into actionable recommendations for Finance leadership and GTM stakeholders.
Team Leadership:
Provide technical guidance, review work, and help raise the modeling standards and work products of the GTM FP&A team
Skills We’re Looking For
5-7 years of experience in FP&A, strategic finance, revenue finance, or investment banking, with a strong focus on revenue forecasting
Expert-level modeling skills (Excel/Sheets) with a commitment to formula-driven, driver based, auditable, well-documented models
Experience with usage-based or consumption pricing models strongly preferred
Technical aptitude: working proficiency in SQL, Python, or similar scripting, and hands-on use of AI tools to accelerate and elevate modeling, strategic analysis, and QA; experience with BI tools (e.g., Looker) and data warehouses (e.g., BigQuery, Snowflake) a plus
Ownership mindset: takes a model or process from ambiguity to a repeatable, documented workflow with minimal oversight, including QA and reconciliation to source data
Data storytelling: translates complex data into clear insights and recommendations for senior, non-finance audiences, with strong executive presence and attention to detail
Demonstrated ability to partner cross-functionally and influence without authority
Excellent communication skills with high attention to detail and executive presence
Adaptable, resourceful, and excited by the challenge of working in a fast-moving, growth-stage company
#LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$138,847
—
$173,559 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER; Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
As the Manager on the GTM Finance and Strategy team, you’ll operate at the center of go-to-market strategy — owning and building critical models to forecast ARR and GAAP Revenue, analyzing and providing perspective around strategic initiatives, and delivering insights that shape executive and Board decisions. You’ll partner closely with Analytics, Revenue Accounting, Revenue Operations, External Reporting, and GTM leadership.
This role reports to the Sr. Manager of GTM Finance and blends strategic finance, data storytelling, technical problem-solving, and operational execution. You’ll drive forward-looking planning, help scale our forecasting infrastructure for a hybrid pricing motion that includes both subscription contracts and usage-based (consumption) revenue, and support high-visibility initiatives across the function.
This is a high-impact role ideal for someone who is passionate about leveraging data and financial insight to guide strategy and operational execution in a high-growth, cross-functional environment.
This is a full-time, hybrid position based out of our Oakland, CA or Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Tools/Technologies You’ll Use
Claude / ChatGPT, Looker, SFDC, BigQuery, G-Suite
What You’ll Do
Revenue Modeling & Forecasting:
Own and re-evaluate our rolling GAAP revenue and ARR forecast models, including renewal behavior (NRR), new business, and contract-level revenue recognition across subscription and consumption-based streams. Evolve forecasting frameworks using both deterministic and AI/ML-driven approaches.
Usage-Based Revenue:
Build and maintain forecasting approaches for consumption revenue, including committed vs. overage usage, breakage, and the migration of customers between pricing models
Business Partnering:
Serve as a key advisor and partner to COO, CFO, and collaboration with Analytics, delivering actionable insights to improve efficiency, optimize investments, and accelerate growth.
Strategic Decision Support:
Deliver analysis that informs GTM investment, pricing and packaging, and target setting, and quantify the revenue impact of key business risks and opportunities
Budgeting & Forecasting:
Support annual planning and monthly/quarterly forecast cycles; partner closely with Revenue Accounting on close, variance analysis, and forecast-to-actual (BvA) tracking
Performance Analysis:
Own key revenue and retention metric packages — including NRR, ARPA, new business mix, ROI, and cohort trends — and surface insights to the CFO, executives, and the Board
Forecast & Reporting Infrastructure:
Use AI Tools, or SQL (BigQuery) / Python to automate data pulls, build repeatable and auditable models, and improve the accuracy, speed, and transparency of our topline forecast; partner with Analytics, AI Transformation and Systems on data quality, integrity and self-serve reporting capabilities.
Executive Reporting:
Create compelling, automated, executive-ready reports, dashboards, and narratives that distill complex data, trends, forecasts, and strategic implications into actionable recommendations for Finance leadership and GTM stakeholders.
Team Leadership:
Provide technical guidance, review work, and help raise the modeling standards and work products of the GTM FP&A team
Skills We’re Looking For
5-7 years of experience in FP&A, strategic finance, revenue finance, or investment banking, with a strong focus on revenue forecasting
Expert-level modeling skills (Excel/Sheets) with a commitment to formula-driven, driver based, auditable, well-documented models
Experience with usage-based or consumption pricing models strongly preferred
Technical aptitude: working proficiency in SQL, Python, or similar scripting, and hands-on use of AI tools to accelerate and elevate modeling, strategic analysis, and QA; experience with BI tools (e.g., Looker) and data warehouses (e.g., BigQuery, Snowflake) a plus
Ownership mindset: takes a model or process from ambiguity to a repeatable, documented workflow with minimal oversight, including QA and reconciliation to source data
Data storytelling: translates complex data into clear insights and recommendations for senior, non-finance audiences, with strong executive presence and attention to detail
Demonstrated ability to partner cross-functionally and influence without authority
Excellent communication skills with high attention to detail and executive presence
Adaptable, resourceful, and excited by the challenge of working in a fast-moving, growth-stage company
#LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$148,104
—
$185,130 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: London, England, United Kingdom
About the Job:
As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously.
LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success.
Responsibilities:
Ownership of Large Enterprise Accounts:
You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.
Territory and Account Planning:
Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.
Ensure Successful Adoption:
Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction.
Elevate LaunchDarkly's Visibility:
Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises.
Collaboration with Solutions Engineers:
Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers.
Cross-functional Collaboration:
Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.
About You:
Entrepreneurial and Self-Motivated:
You are driven and proactive, taking ownership of your role and responsibilities.
Passion for Learning and Growth:
You are enthusiastic about continuous learning and personal development at LaunchDarkly.
Intellectual Curiosity and Ambition:
You have a hunger for knowledge and strive for ambitious goals.
Excellent Communication:
Your written and spoken communication skills are outstanding.
Highly Organized & Autonomous:
You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
Adaptability:
You excel in a fast-paced and dynamic organizational setting.
Qualifications:
7+ years of Enterprise (closing) Sales Experience
Experience selling DevOps products or a strong technical understanding of SDLC, developer workflows and pain points, with the ability to communicate how solutions address these challenges.
You have a demonstrable track record of consistently meeting or exceeding quota expectations.
You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies.
You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large enterprise accounts.
Recent experience working for an emerging technology software company is a significant plus.
Familiarity with and experience using the MEDDPIC sales methodology is advantageous.
Travel
: expected range of 25% to 50% as needed
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Massachusetts
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
The
Senior Product Training Lead
combines advanced HVAC technical instruction with leadership of product-focused training development. This role serves as the technical training lead for assigned LG HVAC products, ensuring that new and existing product training is accurate, effective, and ready to support product introductions. The position partners with Product Management, Engineering, and the Training Content Development Team to develop instructor-led courses, hands-on activities, assessments, e-learning, and digital training resources.
The role also conducts classroom, virtual, and hands-on technical training; performs new product testing and technical evaluations; provides product guidance to fellow instructors; and supports the operation and readiness of the assigned LG Training Academy. This is a technical leadership role and does not inherently include direct people management.
The Opportunity
Product Training Leadership & Content Development
Serve as technical training lead and subject matter expert for assigned LG HVAC product lines, including new releases and existing product enhancements.
Lead the technical planning, development, review, and updates of training curricula, presentations, instructor guides, student materials, hands-on exercises, and knowledge assessments.
Partner with the Content Development Team to create e-learning modules, instructional videos, product demonstrations, and other digital learning resources; validate content for technical accuracy.
Coordinate with Product Management, Engineering, and Field Teams to identify product training needs, secure technical information, and establish training readiness for product launches.
Develop and support Train-the-Trainer activities; communicate product updates and provide technical direction to instructors across LG and Associate Academies.
Product Testing & Technical Evaluation
Perform hands-on testing of new HVAC products, equipment, and controls to evaluate installation, commissioning, operation, service, and troubleshooting procedures.
Document testing results, technical findings, and training recommendations; communicate product concerns and improvement opportunities to the appropriate teams.
Validate service procedures, product documentation, laboratory exercises, and technical training materials through practical testing and equipment evaluation.
Technical Instruction & Customer Support
Deliver instructor-led, hands-on, and virtual technical training covering LG product applications, safety, installation, commissioning, maintenance, troubleshooting, and repair.
Conduct training at LG Academies, Associate Academies, and designated field locations; administer practical and written assessments as needed.
Provide technical guidance to instructors, internal teams, and customers; support field evaluations and commissioning when needed to reinforce practical training.
Collaborate with regional LG Field Teams to align training content and delivery with contractor and market needs.
Academy Operations & Readiness
Support operations of the assigned academy, including training schedules, instructional materials, laboratory readiness, equipment, software, controls, and learner amenities.
Coordinate equipment installation, upgrades, maintenance, contractor work, and approved work orders, including applicable EP portal submissions.
Support assigned Associate Academies with training equipment and laboratory needs; publish training schedules at least eight weeks before each quarter.
The Qualifications
Vocational diploma or Associate's/Bachelor's degree in HVAC or a related field preferred; equivalent relevant experience considered.
10+ years of HVAC industry experience with substantial technical training, service, product support, or technical content development experience.
3–5 years of hands-on experience with VRF, ductless, and/or residential and light commercial HVAC systems.
Proven ability to deliver technical training and develop clear, practical instructional materials and hands-on exercises.
Experience with product testing, technical evaluations, or new product introductions; ability to interpret installation/service manuals, electrical schematics, piping diagrams, and controls sequences.
Experience collaborating with Product Management, Engineering, technical support, and/or learning content development teams.
Understanding of HVAC installation, commissioning, system operation, troubleshooting, and industry best practices; LG product knowledge preferred.
Familiarity with e-learning development, learning management systems, and instructional video or digital learning content preferred.
Strong communication, technical writing, presentation, project coordination, analytical, and organizational skills; proficiency in Microsoft Office Suite.
Ability to independently prioritize multiple projects, support academy operations, and travel up to 50%.
#LI-DB2
Recruiting Range
$110,000
—
$130,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable technology and analytics platform help individuals optimize recovery, training, and long-term health.
WHOOP is seeking a Product Designer II to join the Design Systems team and help shape the systems that power consistent, high-quality experiences across WHOOP products. As an individual contributor, you'll own and drive meaningful work across the WHOOP Design System, partnering closely with design, engineering, and product teams to build scalable, accessible, and beautifully crafted solutions. You'll play a key role in defining the strategy and architecture of our next-generation design system, driving adoption across teams, and enabling designers and developers to create exceptional member experiences more efficiently.
RESPONSIBILITIES:
- Own and evolve key areas of the WHOOP Design System, designing and governing foundational elements including design tokens, styles, UI components, patterns, and layout templates with a high degree of craft, consistency, and attention to detail.
- Help define the strategy and architecture for the next-generation WHOOP Design System, collaborating with engineering and design partners to build scalable solutions that support web, iOS, Android, and Figma while accounting for platform-specific and localization needs.
- Own and maintain Design System Figma libraries, ensuring alignment with production code and established system architecture, while driving education, adoption, and effective use of the Design System across design, engineering, and product teams.
- Collaborate with design leadership and cross-functional stakeholders to make informed system decisions, balancing visual quality, technical constraints, accessibility, compliance requirements, product timelines, and the needs of designers, developers, and members.
- Contribute to quarterly and annual Design System roadmap planning, identifying opportunities to improve product quality and team efficiency while leveraging AI and emerging tools to accelerate workflows and streamline system development.
- Champion design excellence by ensuring Design System elements meet WCAG 2.2 AA accessibility standards, sharing expertise, incorporating feedback, and helping elevate the quality and consistency of experiences across WHOOP.
QUALIFICATIONS:
- 3+ years of professional experience in product design, including at least 1 year of hands-on experience contributing to and governing a design system.
- A portfolio demonstrating meaningful design system contributions, including examples of reusable components, system architecture, or improvements to designer, developer, and end-user experiences.
- Strong visual and interaction design skills, with exceptional attention to detail and a demonstrated ability to create polished, accessible, and scalable UI solutions.
- Advanced proficiency in Figma, including experience building and maintaining component libraries, variables, styles, and design system documentation.
- Strong understanding of design system principles and architecture, with sufficient technical knowledge to collaborate effectively with engineering partners across web and mobile platforms.
- Ability to independently drive design work from problem definition through execution, navigating ambiguity, incorporating cross-functional feedback, and balancing competing technical, accessibility, and product requirements.
- Strong communication and collaboration skills, with the ability to articulate design decisions, influence stakeholders, and support the adoption of shared systems and standards.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $125,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
Product marketing at Honeycomb is a small team with a wide surface area. We decide how Honeycomb is positioned, what we say at launch, what the sales team brings into a deal, and how an engineer who has never heard of us understands the product in the first two minutes. Because the team is small, the work is broad: in one week you might rewrite a product page, build a competitive one-pager, interview a customer, and run the launch checklist for a new feature.
This role is built for someone early in a product marketing career who wants to systematically improve the customer buying journey. As a product and messaging expert, you will partner with go-to-market teams to drive business impact through sales and marketing campaigns. You will get real ownership of real launches, and you will have senior product marketers, a technical field team, and engineers who like explaining their work close at hand. Our audience is engineers and platform teams, so the bar is accuracy first: we would rather be precise and useful than clever.
What you’ll do in the role:
You will support and execute product marketing across Honeycomb's core products, with a generalist mix of messaging, launches, content, enablement, and competitive work. Expect to start by contributing to pieces of each and to own more of them over your first year.
Responsibilities
Messaging and positioning:
Write and maintain messaging for features and product areas, from the one-sentence version an engineer reads on a web page to the slide a sales engineer uses in a technical conversation. Keep it accurate and grounded in what the product actually does.
Launches:
Run launch execution for small and mid-sized releases and support the larger ones. Build the plan, write the assets, coordinate Product, Marketing, Sales Engineering, and Customer Success, and report on how the launch performed.
Content:
Produce the practical material that helps people evaluate and adopt Honeycomb: blog posts, solution briefs, web copy, demo scripts, FAQs, and customer-facing one-pagers.
Sales enablement:
Equip the field with what they need to run a good conversation, including pitch narratives, objection handling, battlecards, and release updates. Join customer calls, listen to recorded ones, and fix the material that isn't landing.
Competitive and market intelligence:
Track the observability market and competitor moves. Maintain competitive assets and keep them current and honest, so the field trusts them.
Voice of customer and proof points:
Talk to customers and prospects, turn what you hear into case studies, quotes, and proof points, and bring the patterns back to Product and Marketing.
Measurement:
Help define what success looks like for your work, pull the data, and share what you learn, including the things that didn't work.
What you’ll bring to the role:
2 to 5 years of experience in product marketing, or in a closely adjacent go-to-market role such as content marketing, sales engineering, technical writing, developer relations, or product management, with at least some of it in B2B SaaS.
Strong writing. You can take a dense technical explanation and turn it into something short, accurate, and useful, and you can tell the difference between the two yourself.
Curiosity about technical products and the patience to learn how they work. You ask engineers questions until you actually understand the answer, and you are comfortable in a product that assumes a technical user.
Passion about the team winning: Sales, marketing, and product teams will depend on you to succeed. Their success is your success, but you’re not simply an order taker: you look for the smart solutions and don’t wait to be asked.
The ability to run a project across teams without formal authority: setting a timeline, chasing the open items, and telling people clearly when something has slipped.
Comfort with ambiguity and a bias toward shipping. Our priorities move, the team is small, and the best work here comes from people who start rather than wait for a brief.
Willingness to use data to decide and to evaluate your own work honestly.
Demonstrated experience applying AI tooling in your work.
Nice to have
Exposure to observability, developer tools, distributed tracing, OpenTelemetry, platform engineering, or reliability and SLO practices. We will teach this, but a head start helps.
Experience marketing to engineers as the primary audience.
Hands-on familiarity with AI and LLM tooling, including coding agents and MCP-based workflows.
Experience with webinars, conference talks, or community programs.
Experience working in a fully distributed company.
Base Salary based on level of experience
$171,000
—
$261,000 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
Product marketing at Honeycomb is a small team with a wide surface area. We decide how Honeycomb is positioned, what we say at launch, what the sales team brings into a deal, and how an engineer who has never heard of us understands the product in the first two minutes. Because the team is small, the work is broad: in one week you might rewrite a product page, build a competitive one-pager, interview a customer, and run the launch checklist for a new feature.
This role is built for someone early in a product marketing career who wants to systematically improve the customer buying journey. As a product and messaging expert, you will partner with go-to-market teams to drive business impact through sales and marketing campaigns. You will get real ownership of real launches, and you will have senior product marketers, a technical field team, and engineers who like explaining their work close at hand. Our audience is engineers and platform teams, so the bar is accuracy first: we would rather be precise and useful than clever.
What you’ll do in the role:
You will support and execute product marketing across Honeycomb's core products, with a generalist mix of messaging, launches, content, enablement, and competitive work. Expect to start by contributing to pieces of each and to own more of them over your first year.
Responsibilities
Messaging and positioning:
Write and maintain messaging for features and product areas, from the one-sentence version an engineer reads on a web page to the slide a sales engineer uses in a technical conversation. Keep it accurate and grounded in what the product actually does.
Launches:
Run launch execution for small and mid-sized releases and support the larger ones. Build the plan, write the assets, coordinate Product, Marketing, Sales Engineering, and Customer Success, and report on how the launch performed.
Content:
Produce the practical material that helps people evaluate and adopt Honeycomb: blog posts, solution briefs, web copy, demo scripts, FAQs, and customer-facing one-pagers.
Sales enablement:
Equip the field with what they need to run a good conversation, including pitch narratives, objection handling, battlecards, and release updates. Join customer calls, listen to recorded ones, and fix the material that isn't landing.
Competitive and market intelligence:
Track the observability market and competitor moves. Maintain competitive assets and keep them current and honest, so the field trusts them.
Voice of customer and proof points:
Talk to customers and prospects, turn what you hear into case studies, quotes, and proof points, and bring the patterns back to Product and Marketing.
Measurement:
Help define what success looks like for your work, pull the data, and share what you learn, including the things that didn't work.
What you’ll bring to the role:
2 to 5 years of experience in product marketing, or in a closely adjacent go-to-market role such as content marketing, sales engineering, technical writing, developer relations, or product management, with at least some of it in B2B SaaS.
Strong writing. You can take a dense technical explanation and turn it into something short, accurate, and useful, and you can tell the difference between the two yourself.
Curiosity about technical products and the patience to learn how they work. You ask engineers questions until you actually understand the answer, and you are comfortable in a product that assumes a technical user.
Passion about the team winning: Sales, marketing, and product teams will depend on you to succeed. Their success is your success, but you’re not simply an order taker: you look for the smart solutions and don’t wait to be asked.
The ability to run a project across teams without formal authority: setting a timeline, chasing the open items, and telling people clearly when something has slipped.
Comfort with ambiguity and a bias toward shipping. Our priorities move, the team is small, and the best work here comes from people who start rather than wait for a brief.
Willingness to use data to decide and to evaluate your own work honestly.
Demonstrated experience applying AI tooling in your work.
Nice to have
Exposure to observability, developer tools, distributed tracing, OpenTelemetry, platform engineering, or reliability and SLO practices. We will teach this, but a head start helps.
Experience marketing to engineers as the primary audience.
Hands-on familiarity with AI and LLM tooling, including coding agents and MCP-based workflows.
Experience with webinars, conference talks, or community programs.
Experience working in a fully distributed company.
Base Salary based on level of experience
$125,000
—
$190,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
As a member of the Teleport Customer Solutions Team, you will own the full post-sales lifecycle for a portfolio of strategic customers: implementation, technical support, ongoing business reviews, and identifying expansion opportunities. You will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers, and dedicated to proactively driving adoption so that they achieve the maximum value from all Teleport products and solutions.
This is a deeply technical role. Many of our customers run Teleport on Kubernetes, and you will be expected to operate comfortably at the cluster level: designing and deploying Teleport in customer environments, troubleshooting failing workloads, and debugging access, networking, and certificate issues alongside customer engineers.
You will work directly with customers to design solution architecture, deploy and configure Teleport hands-on, share implementation best practices, triage and debug technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with enterprise-wide rollouts. You will act as a customer champion within Teleport and help prioritize product feedback by working with the Product team. As a Senior Technical Account Manager, you will be the primary lead for identifying and providing initial triage of technical blockers via shared chat, ticket, and meetings.
As our company grows and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset.
What you’ll bring
- Deep, hands-on Kubernetes experience. You have built clusters with kubeadm (not just managed services), configured RBAC and certificate-based user access, and debugged failing workloads, networking, and control-plane issues. CKA certification is strongly preferred; CKAD is a plus.
- Experience with cert-manager and TLS certificate management, Helm, and GitOps tooling (ArgoCD or Flux)
- Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), and RBAC
- Linux administration skills
- Hands-on experience with one of the major public cloud providers: AWS, GCP, or Azure (certifications are a plus)
- 8+ years of experience in customer-facing software onboarding, software services, solution architecting, or system administration roles
- Exceptional hands-on troubleshooting, testing, and debugging skills, with the tenacity to identify and resolve technical issues as they arise
- Outstanding soft skills and excellent verbal and written communication
- Project management experience and the ability to handle multiple clients simultaneously
What you’ll be doing
- Design solution architecture for Teleport in customer environments
- Deploy and configure Teleport in customer environments, including Kubernetes-based deployments, and communicate implementation best practices to the customer
- Act as the point person for technical issues, troubleshooting Kubernetes-based customer environments (cluster, networking, certificate, and access issues) and escalating high-complexity cases to Engineering
- Work closely with Sales and Product to identify customer needs tied to tangible upsell and cross-sell opportunities
- Plan and deliver Quarterly Business Reviews for customers, drive adoption within the customer organization, and plan and assist with enterprise-wide rollouts of Teleport
- Develop, maintain, and deliver customized training, and evangelize the solution to a wider customer organization
- Maintain strong working relationships with key client stakeholders and expand those relationships into other parts of the organization
- Document each customer’s business goals and challenges to align Teleport with the most value possible
- Serve as a subject matter expert on existing and upcoming Teleport solutions for customers and teammates, staying up to date on the latest releases
- Collaborate with Sales and Product to provide valuable feedback for product improvement
- Support our broader customer base seeking new solutions and best practice recommendations
Our interview process
Our interview process includes a hands-on technical assessment. You will build a kubeadm Kubernetes cluster, configure RBAC with certificate-based user access, deploy an application, present your design and its tradeoffs, and work through live Kubernetes troubleshooting scenarios. Candidates should be comfortable operating Kubernetes at this level without relying on managed-service abstractions. You are welcome to use AI tools for the take-home portion, with full disclosure of how they were used.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: San Jose, California, United States
Who We Are
OKX is one of the world's leading crypto platforms — a regulated exchange, a self-custody wallet, and a growing ecosystem of decentralized applications used by millions globally. We move fast, ship constantly, and operate across trading, DeFi, payments, and social products — each with distinct users and design challenges.
Our design organization is in the middle of a meaningful transformation: raising craft standards, building tighter brand-to-product coherence, and embedding AI into how we work. We're backed by our core principles — We Before Me, Do the Right Thing, and Get Things Done — and we take those seriously in how we hire, build, and ship.
About the Opportunity
This is a hybrid onsite position. Candidates must be in the Bay Area, CA.
We’re looking for a Senior Visual Designer to join the Visual System Team, the team responsible for how OKX looks and feels across every product surface, including mobile and web. You’ll work at the intersection of brand expression and product design, crafting the visual layer that makes OKX products feel distinctive, coherent, and trusted.
This isn’t a role where you receive a finalized wireframe and simply apply a visual layer. You’ll be involved early, shaping how features are visually conceived, how brand moments are integrated into product flows, and how visual systems scale across an ecosystem of products used by millions.
You’ll work within OKX’s Visual Systems infrastructure alongside the Design System and Content System teams, contributing to scalable visual frameworks including illustration guidelines, motion principles, iconography standards, and brand-in-product patterns that raise quality across the entire product.
What You'll Be Doing
Design product visual experiences.
Create high-quality visual and UI designs for OKX products across trading, wallet, payments, and social features. Own the visual execution of key product surfaces, from concept through to pixel-perfect delivery. Balance beauty with clarity in a domain where trust and usability are non-negotiable.
Contribute to visual systems.
Work within and contribute to OKX’s visual systems, including shared illustration styles, motion tokens, color systems, iconography, layout patterns, UI components, and design tokens. Your work should strengthen the system, not create one-off exceptions. Think in terms of reusable, scalable assets and patterns, not just individual
Bridge brand and product.
Translate brand direction into in-product visual experiences. Work with the Brand Design team to ensure that visual identity is consistent from marketing to core product, while adapting it thoughtfully to product goals, user needs, and performance metrics. You’ll help create room for the product’s own visual expression without going off-brand.
Design product campaigns and key moments.
Create engaging visual experiences for in-product campaigns, launches, and feature moments. These should feel distinctive and expressive while remaining native to the product experience and aligned with the broader brand.
Use AI tools in your design workflow.
Actively integrate AI into your daily practice using generative tools for ideation, exploration, variation, prototyping, and asset production. You’re expected to experiment with AI-assisted workflows and bring what works back to the team. This is a core part of how we work, not an optional extra.
Collaborate cross-functionally.
Partner with product designers, engineers, and product managers to ensure visual design decisions are grounded in user needs and technically feasible. Participate in design reviews, give and receive critique constructively, and communicate your rationale clearly.
Pitch and present.
Propose creative concepts to team leads and stakeholders. Articulate the reasoning behind visual choices, not just what you designed, but why it is the right solution for the user and the brand.
What We Look For In You
4–6 years of experience in visual design, UI design, a digital-focused role within a brand team, or a related discipline, with a portfolio demonstrating strong craft, modern taste, and attention to detail.
Experience taking product experiences from wireframes to polished, production-ready UI. You understand how visual design supports usability, hierarchy, trust, product goals, and measurable outcomes, not just aesthetics.
Strong UI and digital design fundamentals across product, responsive web, and mobile experiences. Mobile-first experience is essential.
Exceptional visual craft across typography, color, composition, layout, interaction, and detail. You have a clear point of view, make thoughtful design decisions, and care about the polish that separates good from great.
Experience creating or contributing to scalable design systems. You understand tokens, components, patterns, and how to create a coherent visual language across a product.
Comfortable working at the intersection of brand and product. You can translate brand direction into product experiences that meet user and business needs while leaving room for distinctive product expression.
AI-forward in your practice. You actively use generative tools for ideation, exploration, prototyping, and production, and are excited to experiment with new workflows. You use AI with strong creative judgment, refining outputs rather than relying on unedited generated assets, and look for ways to make visual work more scalable.
A clear, collaborative communicator who can articulate design rationale and work effectively with product designers, engineers, product managers, and Brand Design.
Proficiency in Figma and prototyping tools, with the ability to communicate interaction and motion intent through high-fidelity prototypes.
Experience creating light animation is a strong plus. Experience with 3D software or a genuine willingness to learn is also highly valued.
What Sets You Apart
Experience designing for fintech, crypto, or trading platforms — you understand the visual language of trust, precision, and data density.
Strong visual. illustration and interaction idea skills — you can create original visual assets, not just compose them.
An exceptional eye for layout, composition, and hierarchy. You can turn ideas into clear, high-quality visual solutions quickly and decisively.
Comfortable working in a fast-paced environment, balancing speed with a high bar for craft and attention to detail.
Experience working with globally distributed teams across offices and time zones.
Familiarity with how visual design integrates with front-end implementation. You understand CSS, design tokens, and component architecture well enough to collaborate effectively with engineers.
Perks & Benefits
Competitive total compensation package
Team building programs and company events
Wellness and meal allowances
Comprehensive healthcare for employees and dependents
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $178,888 - $268,333
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
VP of Communications, Replit
Replit is changing who gets to build software. As an agentic software creation platform, Replit enables anyone, from individual creators to teams inside the world’s largest companies, to turn natural language into applications, internal tools, dashboards, workflows, websites, and software that solves real problems.
We are looking for a Director or VP of Communications to lead Replit’s next chapter of storytelling, trust building, and market leadership.
This is a senior communications role for a creative, strategic, and hands-on leader who can build and scale the communications function as Replit grows from a beloved developer platform into a defining company in AI, software creation, and enterprise transformation. This person will own Replit’s external and internal communications strategy, including strategic positioning and company narrative, media relations, analyst relations, executive communications, internal communications, crisis communications, customer storytelling, flagship thought leadership, policy-related communications, and global awareness.
The role requires someone who can push through the noise, make the Replit story heard, and keep it part of the conversation. The Director / VP of Communications will develop a compelling narrative that evolves with the company, the product, and the market, and deliver it across media, policymakers, partners, customers, prospects, and employees. The role will also support Replit’s international awareness, with a focus on key markets in Europe and Asia.
This person must be both strategic and execution-oriented. They should have built or helped lead a communications function at a fast-growing technology company, or led communications and positioning for a leading institution. This is not a traditional press office role of adopting another company’s playbook in its entirety.
The person must be creative, scrappy, maybe even spiky: able to take what they know works as a foundation and build on it to make Replit a unique player that punches above its weight in a crowded, competitive marketplace.
Role
- Lead and scale Replit’s communications function, including communications strategy, team structure, agency management, operating rhythms, and execution standards.
- Build an AI-native communications function, with agents running repeatable work so a lean team focuses on judgment, relationships, and creative leaps.
- Develop and evolve Replit’s corporate narrative as the company expands across AI, developer tools, enterprise, consumer, education, and global markets.
- Own Replit’s strategic positioning: the upstream frameworks and intellectual capital that make every launch, stage, and story land better.
- Lead communications programs across company announcements, product launches, enterprise momentum, customer stories, partnerships, policy-related issues, executive visibility, awards, events, and thought leadership.
- Shape how the market understands Replit as an agentic software creation platform that enables anyone to build applications using natural language.
- Build clear, credible narratives around AI-powered software creation, developer productivity, enterprise adoption, security, governance, education, and the future of work.
- Develop flagship thought leadership, signature reports, and third-party validator relationships that build enterprise and institutional trust.
- Partner with the CEO, executive team, and functional leaders on positioning, reputation, media strategy, internal communications, and high-stakes company moments.
- Build and maintain strong relationships with technology, business, AI, enterprise, developer, policy, and international media.
- Partner closely with product, engineering, marketing, sales, partnerships, legal, policy, people, and finance to create coordinated communications programs that support company priorities.
- Lead or support internal communications, including company meetings, leadership messaging, employee announcements, change communications, and moments that help the company stay aligned as it scales.
- Manage proactive and reactive communications, including rapid response, issues management, crisis communications, and sensitive topics.
- Prepare executives and spokespeople for media interviews, podcasts, conferences, customer events, internal moments, and industry presentations, and earn premier stages for Replit’s leaders.
- Support Replit’s global communications strategy, with particular focus on expanding awareness in Europe and Asia.
- Track the AI, software, developer, enterprise, startup, and policy landscape to identify where Replit should lead, respond, or reframe the conversation.
- Build a communications culture that values speed, clarity, creativity, judgment, and proof.
Qualifications
- BA/BS degree or equivalent practical experience.
- 12+ years of experience in communications, PR, media, corporate affairs, or related fields for Director level; 15+ years for VP level.
- Experience building, scaling, or significantly expanding a communications or strategic positioning function at a fast-growing technology company or leading institution.
- Proven experience working directly with founders, CEOs, executives, and senior cross-functional leaders.
- Strong relationships with technology, business, enterprise, AI, developer, and/or policy media.
- Experience managing external agencies and cross-functional communications programs on a global level.
- Excellent written and verbal communication skills, with the ability to tailor messages for users, developers, enterprise buyers, employees, policymakers, partners, and the press.
- Strong understanding of the AI landscape and how AI is changing software development, enterprise productivity, and the future of work.
- Hands-on fluency with AI and agentic tools, with a vision for AI-native communications operations.
- Track record of flagship thought leadership: signature reports, executive platforms, and ideas that shape an industry’s conversation.
- Experience earning third-party validation from leading institutions and policy communities for a scrutinized or emerging technology.
- Experience guiding communications through major inflection points: public-company transitions, landmark policy moments, category creation.
- Experience across several communications disciplines, including external communications, internal communications, media relations, executive communications, crisis communications, and strategic messaging.
- Ability to translate complex technical ideas into clear, compelling stories without losing substance.
- Cross-functional leadership experience, with the ability to influence and collaborate across product, engineering, sales, marketing, legal, policy, finance, and people teams.
- Ability to see the big picture while operating in execution mode.
- Passionate about their craft and the impact they can have.
- Strong judgment in fast-moving, high-pressure environments.
- A creative, resourceful, “do more with less” mindset.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
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