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Location: Amman, Jordan The Business Operations Coordinator provides operational and commercial support throughout the customer lifecycle by coordinating collections, commercial documentation, bank guarantees, performance bonds, invoicing readiness, and customer-related administrative activities. The role works closely with Business Development, Operations, Project Management, Accounting, customers, and banking institutions to ensure efficient execution of commercial processes, timely collections, and compliance with contractual obligations. Responsibilities Monitor customer payment schedules and follow up on outstanding receivables to ensure timely collections. Coordinate with customers regarding invoices, payment status, purchase orders, and payment-related documentation. Collaborate with Accounting to reconcile customer payments and resolve billing discrepancies. Prepare aging reports and escalate collection risks when necessary. Coordinate with Business Development, Operations, Project Managers and Accounting to ensure contractual milestones are achieved and all requirements for invoicing and collections are met. Prepare commercial reports and dashboards covering collections, outstanding receivables, bank guarantees, contractual commitments, and other operational KPIs. Ensure compliance with internal policies, contractual obligations, and company procedures while maintaining a high level of confidentiality. Establish collection action plans for overdue accounts. Investigate reasons for delayed or withheld payments and, accordingly, identify recurring causes of payment delays. Proactively flag discrepancies or delays between contractual milestones, invoicing, and collections to the relevant Project Manager, Accounting contact, or Account Manager before they escalate. Requirements Bachelor's degree in Business Administration, Finance, Accounting, Banking, Economics, or a related field. 1-3 years of relevant experience in business operations, commercial support, finance operations, collections, contract administration, or a similar role. Experience in the software, technology, or fintech industry is preferred. Experience coordinating across cross-functional teams (e.g., project delivery, finance, and sales/account management) in a B2B or project-based environment. Experience in customer collections and accounts receivable processes, purchase orders, and invoicing processes. Experience with commercial contracts, documentation, bank guarantees, and performance bonds. Proficiency in Microsoft Office applications, particularly Excel, with ERP and CRM systems as an advantage. Excellent organizational and coordination skills, with the ability to manage multiple priorities and deadlines. Strong communication, interpersonal, negotiation, and follow-up abilities. High attention to detail and accuracy, combined with strong analytical and reporting skills. Customer-focused with strong problem-solving capabilities. Proficiency in written and verbal communication in the Arabic and English language.

Location: Yerevan, Armenia Description: Digitain is looking for a Senior Project Manager who will be responsible for planning, leading, organizing, and motivating Agile and Hybrid Project and/or Product Teams. The successful candidate should demonstrate the ability to manage multiple concurrent projects in a fast-paced environment across multiple business units. Responsibilities: Define project scope and schedule/delivery timeline while focusing on regular, incremental, and timely delivery, both short-term and long-term (including roadmaps) Organize and lead project/product status update meetings (including but not limited to framework ceremonies) generating and maintaining sufficient project, team, and company-level records & institutional memory Prepare and distribute progress reports (in and out of regular delivery periods) Manage risks and issues within the team and across different business units Correct deviations from plans, re-plan, and re-define if and when required Perform forward delivery planning for assigned projects/products Assist in team development while holding teams accountable for their commitments, removing blockers to their work Leverage organizational resources to improve capacity for project/product work Mentor and develop team members, and manage efficiency by providing clarity, predictability, and transparency in day-to-day project management Be aligned and closely collaborate with the Product Owner/Product Manager in managing customer/client expectations for project/product deliverables, managing stakeholder communications (internal & external), and helping to implement an effective system of project governance Assist in defining and managing a well-defined project management process and lead ongoing process improvement initiatives to implement best practices for Agile Project Management Promote team empowerment, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high levels of quality for the team and value for the company Requirements: Proven understanding of software development life-cycle models as well as expert/in-depth knowledge of both Agile and traditional project management principles/practices and the ability to blend them together in the right proportions to fit a project and business environment A proven track record of successfully implementing software or web development projects using Agile methodologies including (ideally) 4+ years of experience as a Project Manager managing large, complex projects in a high-tech development environment with multi-function teams Prior experience with Lean/Agile methodologies with enterprise-level software development projects Experience overseeing multi-function project/product teams with at least 10-15 team members including Developers, Product Owners, Business Analysts, and QA Engineers Balanced business/technical background BA or BS or equivalent experience is required; MA or MS is a plus Very effective interpersonal skills including mentoring, coaching, collaborating, and team building Strong analytical, planning, and organizational skills with an ability to manage competing demands In-depth knowledge and understanding of business needs with the ability to establish/maintain a high level of trust and confidence from internal and external stakeholders Proven ability to lead software development projects and ensure objectives, goals, and commitments are met Solid understanding of and demonstrated experience in using appropriate tools (Jira or equivalent, Microsoft Project, Visio, and all Office Tools) Excellent oral and written communications skills and experience interacting with both business, technical and IT individuals at all levels including the executive level Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view

Location: Honolulu, United States; Wailea, United States; Waikoloa Village, United States; Kihei, United States; Kahului, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Haradh, Saudi Arabia; Dhahran, Saudi Arabia Eram Talent is actively seeking a highly skilled Construction Manager on behalf of a prestigious client operating in the Saudi Arabian oil and gas sector. Our client requires a seasoned leader to oversee critical construction phases on major Saudi Aramco projects. The ideal candidate will bring a robust background in civil construction and mechanical/equipment installation works, coupled with a proven ability to manage both local and international subcontractors effectively. Candidates bringing successful execution experience in Saudi Aramco Gas Oil Separation Plant (GOSP) projects will be highly prioritized for this role. Key Responsibilities Project Execution & Site Management: * Direct and oversee all daily construction activities on the client’s site, focusing heavily on civil engineering and installation works. Ensure all construction phases are completed on schedule, within budget, and in strict compliance with Saudi Aramco Engineering Standards (SAES). Subcontractor Management: * Actively manage, evaluate, and coordinate with a diverse network of international and local subcontractors on behalf of the client. Ensure subcontractors are fully aligned with project deliverables, schedules, and stringent safety mandates. Quality & Safety Assurance: * Champion a zero-incident safety culture, ensuring total compliance with Saudi Aramco’s safety protocols (e.g., work permit systems, GI requirements). Collaborate with QA/QC teams to guarantee that all civil and installation works pass client inspections and meet all contractual quality benchmarks. Planning & Reporting: * Review and approve construction methodologies, project schedules, and resource allocation plans. Provide regular, detailed progress reports to the project leadership and client representatives, mitigating risks and resolving site bottlenecks promptly. Requirements Education: Bachelor’s Degree in Civil Engineering, Construction Management, Mechanical Engineering, or a closely related discipline. Aramco Experience: Extensive, verifiable experience working directly on Saudi Aramco projects as a Construction Manager or in a senior site leadership capacity. Technical Expertise: Solid, hands-on experience managing heavy civil works and complex installation phases in the oil & gas or heavy industrial sectors. Subcontractor Leadership: Proven track record of successfully integrating, managing, and driving performance from a mixed portfolio of subcontractors. Knowledge: Deep understanding of Saudi Aramco standards, procedures, and safety regulations. Priority Qualifications: GOSP Experience: Candidates with a successful track record in the execution and delivery of Saudi Aramco Gas Oil Separation projects will be given absolute priority during the shortlisting process. Certifications: PMP, OSHA, or specific Aramco approvals (e.g., a previously approved Aramco SAP number) are a distinct advantage.

Location: Portugal; Georgia; Bulgaria; Vietnam; Cyprus; Montenegro Engage with the business objectives behind key tasks: pricing for B2B/B2C, forecasting and optimization of financial and operational metrics, incident prioritization, and improving customer journey efficiency (revenue growth, cost savings, business impact). Drive ML projects end-to-end: from problem definition and formalization to modeling, piloting, and presenting results. Collaborate with data engineers to collect the necessary datasets and assess implementation feasibility. Work with analysts on A/B test design: defining metrics, splits, and interpreting results. Develop models (classic ML and DL, time series, uplift modeling), conduct error analysis and performance evaluation. Prepare models and code for transfer to production infrastructure (deployment and releases handled by the technical team). Take ownership of model quality, monitor key metrics, and collaborate with the team on degradation issues and improvement plans. Requirements 3+ years of experience as a Data Scientist. Proven experience with end-to-end ML projects (ability to oversee the entire process). Strong knowledge of classical machine learning techniques (feature engineering, classification, regression, boosting, etc.). Hands-on experience with uplift modeling and time series tasks (with real business applications). Experience working with business stakeholders and understanding optimization problems: pricing, B2C, LTV, retention, AB testing, and more. Proficient in Python for DS/ML (writing clean, readable code for models and experiments). Confident SQL user (able to build datasets, write joins, and perform data analysis). Nice to have: experience with MLflow/DVC, pipelines (Airflow or similar), anomaly detection/anti-fraud, deep learning (PyTorch/TensorFlow), and model monitoring. Benefits A fully flexible work schedule — there’s no pressure to start work at exactly 9:00 AM; what matters is achieving results and moving forward; Each person in our team is encouraged to choose their preferred work format. You can work fully remotely, come to the office, or choose a hybrid work model; We are an ambitious and supportive team who love what they do, appreciate each other, and grow together; The growth and development of each employee is our priority, so we have internal programs available for adaptation and training, development of soft skills and leadership abilities that are tailored individually to each employee; We also provide partial compensation for employees participating in external training and conferences; In tourism, it's difficult to grow without an excellent knowledge of English, and we support our employees' language learning goals — we organize group and individual lessons, plus speaking clubs with colleagues from all over the world; And, of course, to encourage you to travel more, we offer corporate prices on hotels and other travel services; We prioritize well-being and are committed to supporting the overall health and work-life balance at ETG. As part of this commitment, we provide MyTime Day Off - an extra day off that is designed to give our employees the flexibility to focus on important matters, whether it’s taking care of their health, mental recharge, addressing personal issues, or any other important activities. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/

Location: Warsaw, Poland; Kraków, Poland We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services. Responsibilities Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.); Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues; Keep the build tools up to date, coordinating the updates with other teams; Review proposed solutions and code written by peers; Update pipeline documentation and configuration guides; Take responsibility for efficiency and maintainability of the build system; Maintain and extend platform tools; Hands-on contribution to the game development as a secondary role. [PL] Poszukujemy Inżyniera ds. Budowy i Wydawania Oprogramowania, który pomoże usprawnić nasz proces budowania i wdrażania gier oraz narzędzi. Na tym stanowisku będziesz ściśle współpracować z zespołami programistycznymi oraz zapewnienia jakości w celu rozwoju i optymalizacji procesów tworzenia oprogramowania, a także zwiększenia niezawodności naszych usług budowania. Zakres obowiązków Wsparcie i rozwój procesów programistycznych, na których kluczowy zespół polega w codziennej pracy nad grami (Ciągła Integracja / CI, weryfikacja i wdrażanie kompilacji, wydajność, stabilność itp.); Analiza wydajności systemu budowania, diagnozowanie i rozwiązywanie problemów związanych z kompilacją oraz wdrażaniem oprogramowania, a także współpraca z zespołami inżynierskimi w celu zapobiegania ich występowaniu w przyszłości; Utrzymywanie narzędzi do kompilacji w aktualnych wersjach przy jednoczesnej koordynacji aktualizacji z innymi zespołami; Recenzowanie proponowanych rozwiązań oraz kodu pisanego przez innych członków zespołu; Aktualizowanie dokumentacji procesów oraz instrukcji konfiguracji; Dbanie o wydajność i łatwość utrzymania systemu budowania oprogramowania; Utrzymanie i rozwój narzędzi platformowych; Aktywny, bezpośredni udział w procesie tworzenia gier w ramach dodatkowej roli. Requirements Development and debugging experience in C++; Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems); Familiarity with version control systems (Perforce, Git, SVN); Familiarity with Gradle or XCode; Good analytical & troubleshooting skills; Strong communication skills; Good written English skills; Self-driven and a team player with a solid work ethic; Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers. Would be a plus Development experience in the following languages: Python, C#, TypeScript; Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins); Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.); Experience with Windows administration and PowerShell; Experience with OSX and Linux environments; Experience with cloud technologies, specifically AWS; Experience with branching and merging; Experience with mobile development and publishing; Experience working across internal and remote engineering teams using agile methodologies. [PL] Wymagania Doświadczenie w programowaniu i debugowaniu w języku C++; Dobra znajomość podstaw informatyki (algorytmy, struktury danych, systemy operacyjne); Znajomość systemów kontroli wersji (Perforce, Git, SVN); Znajomość narzędzi Gradle lub Xcode; Bardzo dobre zdolności analityczne oraz umiejętność rozwiązywania problemów; Silne umiejętności komunikacyjne; Dobra znajomość języka angielskiego w pismie; Samodzielność, umiejętność pracy w zespole oraz wysoka etyka zawodowa; Motywacja do ułatwiania pracy innym poprzez zwiększanie efektywności zespołu i usuwanie barier technicznych. Mile widziane Doświadczenie w programowaniu w językach: Python, C#, TypeScript; Doświadczenie z narzędziami do automatyzacji budowania oprogramowania oraz CI/CD (np. TeamCity, Jenkins); Doświadczenie z narzędziami do zarządzania konfiguracją oraz Infrastructure as Code (np. Terraform, Ansible, Puppet itp.); Doświadczenie w administracji systemem Windows oraz znajomość PowerShell; Doświadczenie w pracy w środowiskach macOS i Linux; Doświadczenie z technologiami chmurowymi, w szczególności AWS; Doświadczenie w zarządzaniu gałęziami kodu i ich scalaniu; Doświadczenie w tworzeniu i wydawaniu aplikacji mobilnych; Doświadczenie w współpracy z wewnętrznymi oraz rozproszonymi zespołami inżynierskimi w oparciu o metodyki zwinne (Agile). Benefits [EN] Medical Care package MyCafeteria system - including Multisport card and more Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling English or Polish language classes Sensibly flexible working hours Additional benefits: Care Bonus to cover health, educational and safety needs, corporate parties and team buildings [PL] Pakiet opieki medycznej System MyCafeteria – w tym karta MultiSport i wiele więcej Program Wsparcia Pracowników (EAP) – oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste Lekcje języka angielskiego lub polskiego Elastyczne godziny pracy (w ramach potrzeb projektu) Benefity dodatkowe: Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), imprezy firmowe oraz wyjazdy integracyjne

Location: Belgrade, Serbia We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services. Responsibilities Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.); Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues; Keep the build tools up to date, coordinating the updates with other teams; Review proposed solutions and code written by peers; Update pipeline documentation and configuration guides; Take responsibility for efficiency and maintainability of the build system; Maintain and extend platform tools; Hands-on contribution to the game development as a secondary role. Requirements Requirements Development and debugging experience in C++; Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems); Familiarity with version control systems (Perforce, Git, SVN); Familiarity with Gradle or XCode; Good analytical & troubleshooting skills; Strong communication skills; Good written English skills; Self-driven and a team player with a solid work ethic; Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers. Would be a plus Development experience in the following languages: Python, C#, TypeScript; Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins); Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.); Experience with Windows administration and PowerShell; Experience with OSX and Linux environments; Experience with cloud technologies, specifically AWS; Experience with branching and merging; Experience with mobile development and publishing; Experience working across internal and remote engineering teams using agile methodologies. Benefits Working with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events Medical Care package Sensibly flexible working hours Breakfasts, snacks and fruits available during the day, tea and coffee machines

Location: Yerevan, Armenia We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services. Responsibilities Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.); Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues; Keep the build tools up to date, coordinating the updates with other teams; Review proposed solutions and code written by peers; Update pipeline documentation and configuration guides; Take responsibility for efficiency and maintainability of the build system; Maintain and extend platform tools; Hands-on contribution to the game development as a secondary role. Requirements Requirements Development and debugging experience in C++; Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems); Familiarity with version control systems (Perforce, Git, SVN); Familiarity with Gradle or XCode; Good analytical & troubleshooting skills; Strong communication skills; Good written English skills; Self-driven and a team player with a solid work ethic; Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers. Would be a plus Development experience in the following languages: Python, C#, TypeScript; Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins); Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.); Experience with Windows administration and PowerShell; Experience with OSX and Linux environments; Experience with cloud technologies, specifically AWS; Experience with branching and merging; Experience with mobile development and publishing; Experience working across internal and remote engineering teams using agile methodologies. Benefits Working with an international team of world-class professionals on exciting and challenging projects; Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events; Medical Care package; Sensibly flexible working hours; Breakfasts, snacks and fruits available during the day, tea and coffee machines; Friendly team and a family-like environment; Additional benefits – care bonus to cover health, educational and safety needs.

Location: Strava SF; Strava New York Workplace: Hybrid ABOUT STRAVA Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today. Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. About This Role Strava's Retention team is responsible for reinforcing ongoing subscription value, from renewal to feature adoption, through lifecycle marketing and experimentation. As Product's GTM velocity has grown, so has the need for a dedicated bridge between Product Marketing (PMM) and Lifecycle Marketing, so that new launches can be supported by one-off activations, as well as integrated into lifecycle programs. This role owns that bridge. You'll represent Retention across GTM alignment forums with PMM, MarTech, and Data, translating GTM briefs into scoped plans, targetable audiences, and experiment designs, and project managing each launch from creative handover through post-campaign analysis. You'll partner closely with individual lifecycle marketers to route GTM opportunities into existing lifecycle programs where it makes sense, and to build new, repeatable ones where it doesn't. You're the first dedicated hire in this new pod, so you'll be hands-on from day one: running launches end to end, building them yourself in our martech stack, and shaping the first working version of the playbook as you go. We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco or New York City office, three days per week. What You'll Do: - Represent Retention in ongoing GTM alignment forums across PMM, MarTech, and Data, owning brief intake and early-stage scoping so success metrics are defined before a GTM kicks off. - Drive the GTM channel strategy and experimentation plan end to end: align stakeholders, confirm launch dates and experimentation design, review first-round creative, and manage the project from creative handover through post-campaign analysis. - Translate GTM briefs into targetable audience lists, partnering with MarTech to identify what's available and close data gaps, so PMM can size launches accurately. - Design and run incremental A/B tests on GTM campaigns, defining success metrics and mapping results against PMM's and Retention's learning agendas. - Meet regularly with lifecycle marketers to understand their quarterly goals and surface GTM opportunities in that context, handing off strategic ownership on higher-tier programs to the marketer who owns that history, and owning execution directly on lower-tier tests. - Bridge Product Engineering, PMM, and MarTech tooling (Iterable, Braze, Kevel) to enable the right data into comms systems, and build, QA, and launch GTM campaigns in our martech stack. - Apply PMM's tiering structure to run launches consistently, log results against a shared benchmark set so comparing campaigns stops being one-off reporting, and informs how the next launch gets scoped. - Support seasonal and brand-led campaigns (e.g., major marathon upsells, gifting and family plan moments, back-to-school promotions) with owned-channel strategy and execution. What You'll Bring to the Team: - 4-6 years of hands-on experience across growth, lifecycle, or product marketing, with fluency in both worlds: you can shape briefs collaboratively with PMM and connect GTMs into existing lifecycle programs - A track record of designing and running experiments: defining success metrics, structuring fair tests, and translating results into clear recommendations. - Excellent project management skills: you can manage multiple concurrent launches end to end and keep cross-functional partners aligned on timelines and dependencies. - Experience partnering with data or engineering teams to translate marketing briefs into targetable audiences and flag data gaps early. - A builder's mindset: you're motivated by setting something up from scratch and improving it launch over launch. - Hands-on experience building and QAing campaigns in marketing automation or ad-serving platforms (such as Iterable, Braze, or Kevel). - Familiarity with subscription or freemium business models is a plus. How This Role Grows The role is deliberately hands-on to start: you'll be running launches, building them yourself, and finding out what works. As the pod matures, so does the scope — from running each launch yourself to owning the system others run them through. That means codifying how GTMs get executed and measured, turning one-off activations into a repeatable playbook, and holding senior relationships across Product and PMM directly. It's a path we've mapped rather than implied, and part of why we're hiring this role now rather than later. For more information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.   WHY JOIN US? Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together. Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub

Location: San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base SKILLS YOU'LL NEED TO BRING: - 4+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working NICE TO HAVES: - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and New York, the estimated OTE (On-Target Earnings) range is $166,000-$185,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. As a member of the Production Operations Engineering team within the platform technology group, you will help keep key user experiences on the platform available, resilient and high performing across time zones and critical business periods, while continually enabling our service teams to deliver new and exciting products and technical features. The team is trusted to respond when production services need support, including through rotational on-call, incident response and urgent operational escalations. You will be empowered to define and lead technical initiatives, helping identify and proactively drive improvements in process, technology and production operations supporting millions of users. This Staff individual contributor role carries broad technical ownership: a recognized expert and hands-on system architect whose decisions shape reliable production services across multiple partner teams. The ideal candidate brings deep full-stack engineering and production experience, strong automation instincts, cloud/container operations expertise, incident leadership, and curiosity for using AI-assisted workflows to improve operational quality, release confidence and delivery speed. Responsibilities: Lead application operations and production support for internal and public-facing services in AWS and container environments, with focus on availability, resiliency, scalability, performance and security. Define and evolve production operations architecture, readiness standards and reusable patterns for services/features, including automation, monitoring, runbooks, rollback plans and operational acceptance criteria. Architect and scale tools, scripts and automation frameworks across API/service telemetry, release validation and operational readiness to reduce toil and improve incident response. Establish CI/CD operational gates, production validation practices and governance mechanisms that improve release confidence, scalability and engineering velocity. Advance observability, event correlation and operational metrics using service health signals, automation health, release risk indicators, dashboards and alerts that reduce MTTD and MTTR. Partner with SRE, data services, CI/CD, service engineering, platform hosting, product and business teams to shift reliability left and improve shared ownership of production quality. Lead performance, capacity, infrastructure modernization and cost optimization for services using AWS, Kubernetes, EKS/UKS, autoscaling and related cloud patterns. Use AI-assisted and agentic tools, such as Codex, Claude, Cursor or similar, to accelerate development, operational automation and production-signal analysis. Provide rotational on-call support and improve incident workflows using Slack, JIRA, ServiceNow, BigPanda and related escalation systems; lead RCA and systemic fixes for recurring production issues. Key Qualifications: Staff-level hands-on engineer equally comfortable with software development, systems engineering, production operations and service architecture. System Architect and full-stack engineer who connects customer experience, application behavior, APIs, data flows, infrastructure and operational controls into resilient designs. Proven ability to define operational standards, quality gates, reusable frameworks and governance practices across teams. Independent technical leader who influences cross-functional partners, mentors engineers and drives adoption of scalable practices. Strong systems-thinking and troubleshooting depth across runtime, cloud, Kubernetes/EKS/UKS, network, observability, release and incident layers. Required Skills: Distributed service architecture and operations, Unix/Linux systems internals, networking, TCP/IP, HTTP/HTTPS, DNS, load balancing and API troubleshooting. AWS service operations, including ALB, Route 53, API Gateway, Lambda, RDS, DynamoDB, ElastiCache and Java/API services. Containers and orchestration, including Docker, Kubernetes, EKS/UKS and Fargate. Automation and software development in Python, Go or Java; source control and configuration management using GitHub/Git, Ansible, Chef or similar. Infrastructure as Code and CI/CD using Terraform, CloudFormation, Jenkins, Spinnaker or comparable tooling. Observability, incident management and collaboration tooling such as Datadog, CloudWatch, Splunk, Grafana, BigPanda, Slack, JIRA and ServiceNow. Strong communication skills with the ability to adjust messaging by audience, translate complex technical issues for cross-functional business partners, and articulate both technical detail and customer/business impact. Data reporting, analytics or operational data platforms such as SQL, MySQL, Oracle, Snowflake or big data systems. AI-assisted development or agentic engineering workflow experience using tools such as Codex, Claude, Cursor or similar. Experience: BS degree or equivalent in Computer Science, Software Engineering or related technical area. 10+ years operating and supporting services in production environments at scale. 5+ years AWS Cloud experience deploying, tuning and operating Java/API services. Hands-on incident management experience, including on-call, incident coordination, stakeholder communications, RCA and corrective-action tracking. Payment processing, commerce, entitlement, wallet, fraud or financial systems experience is a plus. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $199,400 — $299,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Los Angeles, USA ML engineers at Riot own the full lifecycle of machine learning in production — from problem framing through model design, deployment, and operation — building systems that serve players at global scale. They work across disciplines with engineers, data scientists, designers, and product teams to turn ML capabilities into player-facing experiences and tools for making great games. The Role As a Principal AI/ML Platform Engineer for League of Legends , you will set ML platform and integration strategy that enables League teams to build, launch, and operate player and developer facing ML experiences. You will build the systems, tooling, and operational standards that enable teams to deploy and operate ML at global scale. Your technical direction will influence product strategy and your work will directly shape how League of Legends evolves player-facing experiences. Your work will span year-plus efforts on League, mentoring and coaching across disciplines. You will report to the Senior ML Engineering Manager within the League of Legends game team. This role is based out of our Los Angeles area headquarters. Responsibilities: Lead AI/ML workflow and MLOps for League of Legends; build automation standards including auto-remediation and self-healing pipelines; drive implementation. Create AI/ML serving architecture that scales to production load for Riot’s player base; design systems requiring minimal operational intervention; drive implementation of proven serving architectures. Build ML feature platforms to scale feature development and processing; solve scale, latency, or reliability constraints in ML data pipelines. Lead AI/ML developer experience that accelerates development; remove workflow bottlenecks and enable new capabilities. Lead AI/ML governance in partnership with compliance experts to ensure regulatory adherence; drive implementation of proven frameworks. Ensure AI/ML platform security in partnership with security teams; drive implementation of proven privacy, security, and cryptography techniques for AI/ML. Create AI/ML pipeline development and deployment standards, coordinating with data engineering on shared MLOps capabilities. Craft AI/ML service development and API standards across product integrations. Drive operational excellence and cost optimization for AI/ML systems across the organization. Run incident management and set response standards for AI/ML systems across production services. Build observability and monitoring standards for AI/ML systems across services. Create tooling strategy and evaluation for AI/ML platforms across the organization. Drive mentorship of senior engineers across multiple products or problem areas; coach developers across disciplines. Drive recruiting standards across multiple products or problem areas; contribute to interview kits and TA efforts. Qualifications: Bachelor’s degree in Computer Science or a related field, or equivalent practical experience. 10+ years of professional software engineering experience, including 5+ years building production ML platforms, systems, or MLOps capabilities. Evidence that platforms or systems you’ve led have become load-bearing for multiple teams or products — adopted, depended on, and evolved beyond the original scope. Deep operational intuition for ML systems at scale: you’ve lived through the failure modes (training-serving skew, silent degradation, cost spirals) and built the systems to prevent them. Background in cloud-native orchestration and large-scale system design (Kubernetes, GPU scheduling, container orchestration) applied at global scale. History of improving developer experience for ML practitioners in ways that measurably changed how fast or reliably they shipped. Track record mentoring senior and staff-level engineers; evidence of elevating platform engineering judgment across an organization. Experience building ML platforms that serve multiple products or game titles simultaneously is a plus. Track record solving novel scale, latency, or reliability constraints in ML data pipelines is a plus. Background in ML governance, security, privacy-preserving techniques, or compliance at organizational scale is a plus. Passion for player experience, games, or creative technology. For this role, you will find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. (Los Angeles Only) Base salary range between $292,300.00 - $437,900.00 USD + incentive compensation + equity + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.

Location: British Columbia Workplace: Hybrid Safe Software is looking for a Director, Employee & Workplace Experience to join our People & Culture team. As Director, Employee & Workplace Experience, you will build and own the function that makes life at Safe the kind of experience people write about on Glassdoor, talk about in interviews, and remember at their retirement party. This is a player-coach Director role reporting directly to the Chief People Officer. You will own both strategy and execution — setting the vision, building the programs, running the operations, and measuring what matters. You will partner closely with Marketing, the HRBPs, and the executive team, and you will lead a small team spanning employee experience, workplace, and facilities. This is not a support role. You will be the CPO’s right hand on anything that touches culture, belonging, and the story we tell about working here. We have an immediate opening and are excited to find the right candidate to join our team. ABOUT THE TEAM Safe Software builds FME — the data integration platform trusted by 25,000+ organizations in over 100 countries. We are profitable, PE-backed, and on a clear path to $250M ARR. Our team of 350+ Safers works across Canada, the US, and a growing EMEA footprint. We have strong culture bones: a strong Glassdoor rating, a set of values Safers genuinely live, and a Day 1 Mindset that keeps us moving fast. What we have built is good. What comes next has to be intentional — and this role is where that intention gets designed, owned, and measured. Why This Role, Why Now The best employee experiences in the world share one thing: they treat the employee journey like a product. Every touchpoint is designed. Every milestone is felt. Culture isn’t a slide in an all-hands; it’s what happens in the first week, the first review, the first moment someone feels like they belong. Safe is ready to build that — not because we have a problem, but because we have an opportunity. The connective tissue that keeps a company of 350 people feeling like a team is not accidental. It gets built by someone. Specifically, the gaps this role closes: - We are growing globally, and culture does not travel on its own — it has to be planted, tended, and measured. - Internal communications has no single owner, no cadence, and no voice. At 350 people across multiple countries, that is a risk. - Our employer brand is passive, which makes every senior hire harder and more expensive than it needs to be. - Onboarding is a logistics exercise rather than an experience. Day 1 should feel like the best decision a new Safer ever made. - DEI has no strategy, no owner, and no reporting — both a risk and a missed opportunity. WHAT YOU’LL BE DOING As Director, Employee & Workplace Experience, you will: EMPLOYEE EXPERIENCE ARCHITECTURE - Own the employee lifecycle as a product, from offer-accept to exit, with intentional design at every stage. - Redesign Day 1 and the 30/60/90-day onboarding journey with the rigor of a customer onboarding playbook: clear outcomes, emotional arc, and measurable engagement. - Build the recognition, milestone, and belonging programs that make Safers feel seen, not just compensated. - Lead the Fun Committee, hybrid working culture, and all life@Safe programming with a community-first rather than perks-first mindset. - Use data to lead: eNPS, Culture Guard, pulse surveys, and engagement trends tracked on cadence, not on demand. INTERNAL COMMUNICATIONS - Build and own Safe’s internal communications strategy — the cadence, channels, voice, and Safers-first protocol. - Translate leadership decisions, strategy shifts, and company milestones into clear, engaging, human messaging with no corporate speak. - Partner with the executive team to ensure every major announcement lands with context, not just content. - Design communications infrastructure that scales as we grow: all-hands rhythm, async comms standards, and the editorial calendar for Safers. EMPLOYER BRAND AND EVP - Define and embed Safe’s Employer Value Proposition — the story we tell about what it is really like to work here. - Own Glassdoor, LinkedIn Life, and all candidate-facing culture content in partnership with Marketing. - Build employer brand infrastructure ahead of EMEA and US hiring scale, so culture is exported intentionally rather than accidentally. - Turn our Glassdoor score from a passive asset into an active recruiting tool. DEI STRATEGY - Build Safe’s DEI strategy from the ground up: goals, programs, ERGs, and reporting cadence. - Ensure equity is embedded in people processes rather than bolted on, partnering with People Ops and the HRBPs to make it structural, not symbolic. - Report quarterly to leadership and annually to the board. WORKPLACE AND PHYSICAL EXPERIENCE - Own the physical environment as part of the employee experience, with Surrey HQ setting the cultural standard for all Safe offices. - Directly manage the Facilities Manager and the events and workplace program. - Lead the events strategy: all-hands, offsites, global moments, and the cultural calendar. QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. REQUIRED SKILLS: - You have spent 8+ years obsessing over how people feel at key moments whether those people were customers, users, or teammates. You have built onboarding, culture, or experience programmes from scratch and you can show the outcomes, not just the process. - You think like a product designer, working in journey maps, personas, and feedback loops. - You have run internal communications with real editorial discipline. - You have defined or significantly evolved an Employer Value Proposition. - You have events or culture programming experience. - You use data fluently — eNPS, pulse surveys, and engagement metrics are your native language. - You have managed physical workplace or facilities at a growing company. - You can influence a leadership team without a mandate; you earn the room. NICE TO HAVE: - Experience at a global or multi-site company. - Experience partnering with Marketing on brand campaigns. - Community-building or ERG program experience. - A background in change management. - Experience leading DEI initiatives that produced measurable, not performative, outcomes. - Most importantly: you believe employee experience is not a cost centre but a competitive advantage — and you are done working for organizations that haven’t figured that out yet. What You Can Expect When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: South Metro Animal Emergency Care - Apple Valley, Minnesota This is a full-time night position. Candidates must be available to work night shifts. POSITION SUMMARY: The Customer Service Representative (CSR) actively recruits new clients and promotes hospital services. Schedules client visits and drives the flow of clients and pets through the hospital to aid the productivity of the veterinary medical team. Ensures good communication with the clients, and coordinates the care of the pets, influencing clients to return and refer their friends and families. WHAT YOU’LL DO (Essential Functions): • Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun • Maintain knowledge of the services the hospital provides and utilizes the information to promote the hospital’s services and products to existing and prospective customers • Welcome clients and pets, ensuring that they are comfortable in the hospital, and educating the clients about preventative care and pet health needs • Assist incoming clients. Document and enter the pet’s history, requested services, and other pertinent information within the practice management software • Direct the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team • Answer basic questions from clients on the phone and in person, act as an initial triage to determine patient’s service needs. Refer the patient to the appropriate veterinary staff as needed • Schedule client appointments and follow-up exams. Work with Veterinarian(s) and veterinary staff as needed to ensure optimal scheduling • Assist outgoing clients by providing all necessary instructions, information, and invoices • Dispense prescription items per the Veterinarian's instructions and sells retail products • Responsible for cash management including accepting payments for products and services provided. Perform daily reconciliation of the cash drawer • Respond to customer complaints in a professional, courteous manner and act satisfactorily to resolve the problem • Support a practice environment that promotes collaboration and teamwork to ensure the delivery of quality, compassionate, effective, and efficient health care to pets • Comply with all practice policies, quality assurance guidelines, and minimum standards of care • Perform other duties and projects as requested WHAT WE’RE LOOKING FOR (Essential Qualifications): Education : • High School Diploma or GED required Professional Licenses/Certifications: None Experience: • 1+ years experience in retail sales or customer service preferred • Experience in a medical facility desired Knowledge, Skills and Ability: • Ability to provide effective customer service principles • Basic knowledge of medical terminology • Basic proficiency with a variety of computer programs including Microsoft Office Suite • Basic written, verbal, and active listening communication skills • Strong customer relations and interpersonal skills • Exercises tact and diplomacy in dealing with sensitive issues and situations • Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions • Strong organizational and time management skills • Effectively and quickly responds to requests in a proactive manner • Strong attention to detail and high level of accuracy PHYSICAL DEMANDS: While performing the duties of this job, the team member is regularly required to talk and hear. The team member must frequently use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. This position requires walking and/or standing for long periods of time, bending, reaching, grasping, and repetitive motions. May be exposed to disinfectant/sanitation chemicals, pets dander, and excretions. This position is exposed to low to moderate noise levels. Must be able to lift up to 30 lbs. unassisted, 50 lbs. with assistance. Must be able to work flexible hours including evenings and weekends. SUPERVISORY RESPONSIBILITIES: None Compensation Range $17 — $22 USD

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Render is building a channel partnerships program from the ground up, and we're hiring our first Head of Revenue Partnerships to lead it — reporting to our VP of Revenue. You'll build Render's relationships with development agencies, PE firms, and — over time — systems integrators, to help Render customers who are migrating off competitive platforms, or who are pursuing new builds with Render. WHAT YOU'LL DO - Map partner types — agencies, PE firms, SIs — and determine which are the best fit for Render's product and customer base. - Build relationships with execs at partner firms to understand their priorities, pricing, and delivery models. - Develop commercial agreements with partners to co-sell Render alongside their own services, to both existing and net-new customers. - Develop Render-specific narrative and enablement materials: decks, pilot frameworks, ROI overviews. - Design co-marketing models with partners — customer dinners, digital campaigns, conferences, and joint events. - Work with our technology partner team to build a co-sell motion for large & enterprise accounts. - For partners with a portfolio model, like PE firms, design scaled activation programs — webinars, cohorts, office hours — that drive Render adoption across many portfolio companies at once, without requiring 1:1 touch on every account. - Drive the creation of new pipeline for both Render and the partner, and own the path from first engagement to partner-qualified referral to closed revenue. - Set up the operating rhythm of each partnership: regular engagement cadences, co-sell activity, and a clear, repeatable path from first call to referral. - Partner closely with Render's internal Sales and Delivery/CS leaders to align on how reps and partners work together, keep deal registration and pipeline hygiene clean, and avoid channel conflict with internal teams - Define and report on success metrics for the channel, evolving from early engagement signals toward pipeline and revenue impact as the program matures. - Build out a team of partner managers over time, dedicated to each partner type. WHAT WE'RE LOOKING FOR - 10+ years of experience in B2B partnerships, sales, GM/general management, or solutions engineering roles, ideally at a B2B SaaS, Infra or PLG company. - A generalist with strong seller DNA — someone who is outcomes-obsessed and comfortable being measured on pipeline creation, deal influence, and revenue, not just relationship-building. - Comfort building a program without a playbook: you can hypothesize, run small experiments, and iterate quickly rather than waiting for a fully-formed process. - Real experience working with solutions partners, agencies, or SIs — ideally in co-sell, referral, or partner-sourced revenue motions. - A proven record of getting deals done — willingness to travel, get in front of partners in person, and find creative ways to keep partners engaged and motivated. - Strong cross-functional operating skills — you'll work daily with Sales, Delivery/CS, Product Marketing, and Legal, and need to build trust and alignment across all of them. - Comfort operating at the executive level, both with partner leadership and internally at Render. - A technical enough orientation to credibly engage with developer-focused partners and speak to how AI is changing the questions partners are asking. NICE-TO-HAVES - Experience building or scaling a channel program at an infrastructure, dev-tools, or other PLG-motion company. - Familiarity with partner/ecosystem tooling such as Crossbeam, or experience running account mapping and pipeline reviews jointly with external partners. - Experience navigating the emerging AI SI / AI consulting partner category. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Remote; Seattle, WA; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE *Open to hiring remote across the US — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv. We're looking for a Designer, Growth (Product Marketing) to sit at the intersection of brand, performance marketing, and generative media. This is not a brand systems or campaign concepting role — it's a high-volume, output-driven design role. You'll own the visual execution of paid and performance marketing across video, motion, and static formats, producing assets that are on-brand, well art directed and built to convert. You'll report to the Creative Director of Product Marketing. Your work will directly shape how people first encounter and engage with Runway's products. That means producing scroll-stopping video ads, designing static and animated assets for paid social and display, and using generative tools — including Runway's own — as a core part of how you work. You'll partner closely with product marketing, growth, and creative teams, and you'll be measured on craft, throughput, and performance. WHAT YOU'LL DO - Design and produce high volumes of performance marketing assets across video, motion, and static formats — paid social, display, YouTube and beyond - Use Runway to ideate, create and iterate on video and image assets that are on-brand and well art directed — not just technically functional - Own the visual execution of ad creative from concept through final delivery, working from briefs or generating your own directions when needed - Produce motion graphics and animated ads that communicate product value quickly and compellingly - Partner with the Product Marketing and growth team to develop integrated ad concepts where copy and design work together - Build and iterate on creative variants for A/B and multivariate testing — adapting formats, hooks and visual treatments based on performance data - Maintain a consistent visual language across all performance touchpoints without letting assets feel templated or stale - Collaborate with product marketing on go-to-market launches, translating new product capabilities into visual stories that resonate with target audiences - Hands-on experience designing for the major paid channels (Meta, YouTube, LinkedIn, etc) with fluency in each platform's native specs, aspect ratios and ad formats, and a real point of view on what works where. - Own updates to GTM assets and templates, keeping them current and on-brand across campaigns. Bring hands-on experience building and automating deck design systems, so our presentations stay consistent without manual rework each time. - Contribute to a growing library of on-brand design components, motion templates and generative prompting strategies that raise the team's overall output velocity WHAT YOU'LL NEED - 4+ years of experience in performance marketing design, motion design, or a related role at a tech or consumer company - A portfolio that shows range across video ads, motion graphics and static performance creative — with clear evidence of craft and art direction judgment, not just execution - Strong motion design skills — you're fluent in After Effects, Premiere, or equivalent, and can produce polished animated and video assets independently - Solid graphic design fundamentals — typography, layout, color — applied to high-converting ad formats, not just editorial or brand work - Hands-on experience using AI image and video generation tools with an art director's eye — you know how to prompt, iterate and finish work that looks intentional - Comfort with performance data — you can look at creative metrics and know what visual changes to make next - Ability to operate at high velocity across multiple simultaneous campaigns without sacrificing quality - Experience working closely with growth marketers and product teams in a fast-moving environment - Experience in AI, creative tools or developer-adjacent products is a strong plus Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Canada, Waterloo, ON Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Product Manager Waterloo, ON Build what’s next for players. We’re a startup inside Sony PlayStation: fast-moving, experimental, and highly ambitious, while backed by the scale, resources, and trust of Sony Interactive Entertainment. We’re building new mobile and web experiences that help gamers connect, discover, and play together in better ways. This is a rare opportunity to build at startup speed and drive meaningful impact inside one of the world’s most recognized gaming companies. We are seeking a hands-on Product Manager to own product discovery, strategy, prioritization, and execution for new mobile and web experiences. In this role, you will identify new product opportunities, speak directly with users, analyze product behaviour, define new features and initiatives, and manage the product opportunity pipeline from early exploration through launch and iteration. You will work closely with Design, Engineering, and Marketing to turn ambiguous ideas into clear product direction. You will represent the voice of the user, establish what success looks like, and help the team decide what to build, why it matters, and how we will know whether it worked. Responsibilities Define and evolve the product vision, strategy, roadmap, and opportunity pipeline for new mobile and web experiences. Identify and validate new product opportunities through user interviews, surveys, behavioural data, market research, competitive analysis, and rapid experimentation. Develop a deep understanding of user needs, motivations, behaviours, and pain points, and represent the voice of the user throughout product development. Translate user insights, business opportunities, and technical possibilities into clear product initiatives, feature concepts, product briefs, requirements, and success criteria. Evaluate and prioritize opportunities based on user value, strategic alignment, expected impact, confidence, development effort, technical risk, and speed to learning. Own product planning and the development pipeline, including roadmap prioritization, task creation, sprint planning, progress tracking, and maintaining alignment across the team. Partner closely with Design and Engineering to take products and features from early concept through prototyping, development, launch, measurement, and continuous improvement, balancing short-term learning with long-term product quality. Define product goals, key performance indicators, measurement frameworks, and analytics requirements before features are launched. Live directly in the data to analyze acquisition, onboarding, activation, engagement, retention, conversion, and other key user behaviours. Develop hypotheses and lead structured experiments, including prototypes, concept tests, usability studies, A/B tests, and staged product releases. Use quantitative and qualitative insights to evaluate product performance, identify opportunities, and recommend whether to iterate, scale, reposition, or stop an initiative. Partner with Growth Marketing to connect audience insights, acquisition performance, onboarding, engagement, and retention into a cohesive product-growth strategy. Lead cross-functional product discussions, resolve trade-offs, identify dependencies and risks, and maintain alignment across internal and external stakeholders. Communicate product strategy, priorities, decisions, progress, results, and recommendations clearly to engineers, design, marketing and leadership. Establish scalable product-development practices, including discovery methods, opportunity assessment, prioritization frameworks, planning rhythms, decision records, and post-launch reviews. Requirements 5+ years of product management experience, including significant ownership of consumer-facing mobile, web, social, gaming, marketplace, or other digital product experiences. Bachelor's Degree or equivalent practical experience. Proven track record of taking new products, features, or major initiatives from early discovery and validation through launch and iteration. Strong product-discovery skills, including experience planning and conducting user interviews, synthesizing qualitative research, testing concepts, and identifying unmet customer needs. Strong analytical and quantitative skills, with hands-on experience using product analytics and business-intelligence tools to analyze funnels, cohorts, engagement, retention, and product performance. Ability to work directly with data using SQL or an equivalent analytical workflow, with enough fluency to independently investigate questions and validate hypotheses. Experience defining product goals, KPIs, instrumentation requirements, experiment plans, and success criteria. Demonstrated ability to translate ambiguous opportunities into clear product strategies, roadmaps, requirements, and actionable plans. Strong prioritization and decision-making skills, including the ability to evaluate trade-offs between user value, business impact, speed, technical complexity, and long-term maintainability. Experience working closely with designers and engineers to deliver high-quality products in an iterative development environment. Strong understanding of modern consumer product development, including user-centred design, experimentation, agile delivery, and metrics-informed iteration. Strong written, verbal, facilitation, and presentation skills, with the ability to communicate complex product decisions clearly to technical and non-technical audiences. Ability to operate independently, create structure, and maintain momentum in an ambiguous, technically complex, and fast-moving zero-to-one environment. Strong user and customer focus, with the judgement to balance experimentation and speed with trust, privacy, usability, accessibility, and long-term product quality. Bonus Experience building social, community, communications, or network-driven consumer products. Experience in gaming, mobile games, entertainment, or another highly engaged digital consumer category. Deep knowledge of player behaviours, gaming culture, online communities, and industry trends. Experience as a founding, first, or sole product manager on an early-stage product team. Experience with real-time or social product capabilities such as messaging, presence, notifications, activity feeds, groups, identity, discovery, or recommendations. Experience developing product-led growth loops involving invitations, referrals, sharing, re-engagement, community participation, or network effects. Advanced experience with SQL, experimentation platforms, data visualization, statistical analysis, or product analytics tools. Experience building scalable and localized consumer experiences for diverse international markets. Experience working on trust and safety, privacy, moderation, parental controls, or other sensitive consumer-platform considerations. Experience launching a new consumer product through private testing, beta, soft launch, and broader market release. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. The estimated Ontario base pay range for this role is listed below. $124,100 — $174,100 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Dubai Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? We’re seeking an exceptional Customer Success Manager with deep expertise in the UAE private sector enterprise landscape to lead our most strategic accounts across these dynamic markets. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of private sector organizations in Saudi Arabia and the United Arab Emirates. WHAT YOU'LL DO STRATEGIC CUSTOMER PARTNERSHIP - Own the success, adoption, and growth of Cohere’s UAE private sector customers, ensuring they realize maximum value from our AI solutions. - Build deep, trusted relationships with senior enterprise stakeholders, including CXOs, VPs, Directors, and digital transformation leads. - Develop comprehensive success plans tailored to each organization’s mission, digital strategy, budget cycles, and unique constraints. - Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction. - Define and track success metrics aligned with private sector priorities: ROI, revenue growth, operational efficiency, cost savings, and innovation outcomes. AI ADOPTION & IMPLEMENTATION LEADERSHIP - Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling. - Lead secure AI implementation projects in complex enterprise environments, including sensitive systems and on-premises deployments. - Navigate the unique challenges of UAE private sector AI adoption: legacy system integration, data sensitivity, regulatory compliance (UAE Labour Law, Saudi business regulations), and cultural considerations. - Create and execute change management strategies to drive user adoption and value realization across diverse enterprise workforces. - Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value. - Drive contract renewals and account growth by consistently delivering value and building trusted relationships. CUSTOMER ADVOCACY & PRODUCT INFLUENCE - Serve as the voice of UAE private sector customers within Cohere, advocating for features and capabilities that address regional enterprise needs. - Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, Arabic language support, and ethical AI. - Contribute to the development of UAE-specific enterprise offerings, implementation playbooks, documentation, and best practices. - Share customer insights to inform Cohere’s regional go-to-market strategy and positioning. - Represent Cohere at regional business forums, industry events, and enterprise roundtables. YOU MAY BE A GOOD FIT IF REQUIRED EXPERIENCE - 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or private sector contexts. - At least 3-5 years working directly with UAE enterprises across industries such as finance, healthcare, logistics, or technology. - Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines. - Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments. - Experience developing and executing customer success strategies, QBRs, and executive engagement programs. - Deep understanding of how UAE enterprises evaluate, procure, and govern technology solutions. - Fluent Arabic and English language proficiency—essential for working across regional markets. - Strong knowledge of regional business culture, including relationship-building practices and hierarchical decision-making processes. REGIONAL EXPERTISE - Understanding of the UAE business environment: free zones, mainland companies, and multinational operations. - Knowledge of relevant regulations: UAE Labour Law (Federal Decree Law No. 33 of 2021), Saudi business regulations, and data protection frameworks. - Familiarity with national initiatives: Saudi Vision 2030, UAE Digital Transformation Strategy, and Smart Dubai. - Experience with regional cloud strategies and security frameworks. NICE TO HAVE - 3+ years specifically managing GenAI, LLM, or conversational AI implementations. - Experience with UAE enterprise digital transformation initiatives. - Direct experience with regional defense, financial services, or healthcare sectors. - Background in management consulting, systems integration, or digital transformation consulting for regional clients. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.