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3 881 вакансий по запросу «Case»Сначала свежие

Компания не указана44 дн назад

About the Company The company is a fast-growing startup developing payment infrastructure solutions in crypto and working with international clients across multiple markets, focusing on scalable financial products and seamless payment experiences. About the Role: We are looking for a responsible and detail-oriented Chargeback & Fraud Specialist to manage notifications from acquiring banks and processors, communicate with merchants, and ensure full compliance with international card schemes. This role is ideal for a professional with experience in acquiring, anti-fraud, or risk management who wants to grow in a dynamic fintech environment. Responsibilities: - Receive and process chargeback and fraud-related notifications from acquirers (banks and processing partners). - Ensure all incoming data complies with Visa and Mastercard requirements. - Timely notify merchants about chargebacks and fraud cases, providing full details. - Consult merchants on received notifications, explain reasons for chargebacks, and identify potential risks. - Maintain internal case logs, including reports, notification templates, and correspondence records. - Collaborate with internal teams to analyze fraud patterns, prevent recurring cases, and improve notification processes. - Participate in the development and implementation of internal procedures for processing chargeback and fraud-related information. Requirements: - Experience in acquiring, anti-fraud, risk management, or merchant support. - Knowledge of international payment systems and chargeback processing principles (Reason Codes, Dispute Lifecycle). - Ability to process and systematize information from multiple sources. - Strong attention to detail, responsibility, and ability to meet deadlines. - Excellent communication skills and proficient written English (for merchant communication). - Experience with Visa Risk Monitoring Program (VRMP), Mastercard Merchant Monitoring Program (MMP), and Chargeback Monitoring Programs (VCMP/MCMP) is a plus. - Russian - native. - English - fluent. Conditions: - Competitive compensation package (fixed + bonus). - Fully remote. - Opportunity to scale and develop the business.

УдалённоКипр

Prop Firm Match Global â FZCO44 дн назад

Customer Experience Representative

About PFM Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact. About the department Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses. About the role Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms. Performance objectives Objective 1 - Deliver exceptional customer experience: — Respond to customer inquiries across Intercom tickets, Discord, and email. — Review and resolve customer issues end to end. — Tailor tone and approach to each customer's situation without sacrificing accuracy. Objective 2 - Maintain operational excellence: — Prioritize incoming tickets and follow established workflows. — Document cases and keep customer records up to date. — Escalate issues to the right team when outside scope. Objective 3 - Ensure information accuracy: — Verify offers, promo codes, and loyalty program submissions before responding. — Stay current on firm rules, payout information, and policies. — Keep FAQs and internal documentation accurate and current. Objective 4 - Support continuous improvement: — Report bugs and flag recurring issues to Product and Development. — Suggest workflow improvements. — Contribute to knowledge base updates and AI training data. What we look for Must have: — Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume. — Strong written communication, clear and empathetic to non-technical customers. — Hands-on experience with Intercom or similar helpdesk/ticketing platform. — High attention to detail verifying specifics before responding. — Strong time management to meet response and handling time targets without sacrificing quality. — Comfortable investigating and troubleshooting independently before escalating. — Professional, accountable, collaborative, works well across teams without heavy oversight. — Available to work CET-aligned hours in a fully remote, async-first environment. Nice to have: — Familiarity with proprietary trading firms or prop trading industry. — Experience using AI-assisted support tools (e.g., Intercom Fin AI). — Experience managing or responding to public reviews (e.g., Trustpilot). — Background in fintech, SaaS, or fast-paced digital consumer platforms. Compensation Up to $800 - $1,300 USD per month gross. Location & work setup Remote worldwide with strong overlap with CET hours. Full-time employment. Hiring stages — Application screening — Video intro + role fit questionnaire (async) — Discovery HR interview — Real-world task based on PFM support scenarios — Professional interview with Head of Customer Experience — Peer & values conversation — Informal conversation to align expectations — Formal written offer — Reference check before formal offer Additional notes Candidates not meeting every qualification but confident in excelling are encouraged to apply. Equal opportunity employer welcoming diverse backgrounds. Familiarity with prop trading industry and PFM mission is valued. Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.

УдалённоГеография найма не уточнена

CoverGo44 дн назад

Senior Business Analyst - Health Insurance (Fully Remote)

Location: Bangkok, Thailand Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 5 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the insurance industry is required Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills are a plus Must be based in Thailand Must be fluent in Thai Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Системная интеграция44 дн назад

Бизнес-аналитик

Задачи: — Исследование деятельности заказчика и потребностей пользователей: проведение интервью, рабочих встреч, наблюдение; — Выявление бизнес-проблем, определение целей изменений, границ задач; — Анализ и моделирование процессов AS IS / TO BE в нотации BPMN, подготовка предложений по оптимизации; — Разработка бизнес- и пользовательских требований, описание Use Cases, User Stories, бизнес-правил и критериев приёмки; — Подготовка, ведение и актуализация аналитической документации: требований, описаний процессов и сценариев, глоссария, материалов исследований и протоколов решений; — Определение совместно с командой аналитики состава документации, разработка шаблонов и порядка её согласования, хранения, версионирования и актуализации; — Согласование требований с заказчиком и владельцем продукта, выявление противоречий, проработка вариантов решения и фиксация договорённостей. Требования: — Знание и практическое применение методов выявления требований: интервью, наблюдение, анализ документов, рабочие сессии; — Знание нотаций BPMN и UML; опыт описания процессов AS IS / TO BE и построения диаграмм Use Case и Activity; — Опыт разработки бизнес-требований, Use Cases, User Stories, бизнес-правил и критериев приёмки, включая альтернативные сценарии и исключения; — Навыки декомпозиции, приоритизации и проверки качества требований, обеспечения их прослеживаемости и оценки влияния изменений; — Опыт ведения и структурирования аналитической документации в Confluence или аналогичных системах; — Умение разрабатывать модели процессов и диаграммы в draw.io, plantuml или аналогичных инструментах; — Опыт подготовки критериев приёмки и сценариев проверки реализованного функционала. Условия: — Аккредитованная IT-компания со статусом в Минцифры; — Полное соблюдение ТК РФ (оформление с первого рабочего дня, белая зп, оплачиваемые отпуска и больничные); — Соц.пакет: ДМС со стоматологией, обучение за счет компании; — Конкурентоспособный уровень вознаграждения; — Годовой бонус по результатам работы; — Гибкий график работы: свобода в организации рабочего времени при выполнении задач в срок; — Спокойная работа по спринтам без кризисных ситуаций; — Штаб-квартира в Москве, м. Шаболовская, формат работы обсуждается.

ГибридМосква

Общероссийская общественная организация Российский Красный Крест44 дн назад

Бизнес-аналитик

Кто мы? Мы — Российский Красный Крест, одна из старейших и уважаемых гуманитарных организаций в стране. Вот уже более полутора веков мы помогаем людям в различных непростых ситуациях. Но какой бы ни была программа помощи РКК, в ее основе всегда лежит главное стремление — предотвращать и облегчать страдания людей. В Департамент стратегического развития и цифровой трансформации для реализации масштабного проекта по переводу управления региональной сетью на новый уровень мы ищем Бизнес-аналитика. Вам предстоит не просто «собрать требования», а переосмыслить сквозные процессы между департаментами. Ключевой вызов — миграция экосистемы с облачного «Битрикс24» на коробочную версию с одновременной доработкой собственной Генеральной админки (Laravel / Orchid). Задачи: — Проводить интервью с Центральным аппаратом и Региональными отделениями, выявлять истинные потребности, а не только заявленные пожелания; — Готовить ТЗ, User Stories, Use Cases и функциональные спецификации с уровнем детализации, достаточным для разработчиков без переспросов; — Описывать AS-IS и TO-BE процессы в нотациях BPMN / UML, визуализировать зоны роста; — Участвовать в формировании ТЗ по модулям мониторинга и членства, прорабатывать интеграции с ЕСИА и CloudPayments; — Провести инвентаризацию данных, настроить роботов, триггеры и бизнес-процессы, обеспечить бесшовный переход с облака на коробку с сохранением всей истории и автоматизаций; — Прорабатывать связки «Битрикс24 ↔ 1С», телефония, сайты через API, RabbitMQ и OIDC/SSO; — Написание тестовых сценариев, участие в приёмке решений и контроль достижения KPI эффективности. Требования: — Опыт работы бизнес-аналитиком в ИТ-проектах от 3 лет; — Умение превращать хаос требований в структурированные артефакты (ТЗ, User Stories, Use Cases); — Свободное владение инструментами моделирования процессов (BPMN, UML или аналоги); — Понимание архитектуры CRM-систем, опыт работы с «Битрикс24» (желательно участие во внедрении или миграции); — Умение договариваться с IT-архитектором и руководителями, грамотная письменная речь на русском языке. Преимущества: — Опыт работы с Laravel / Orchid; — Знание интеграционных сценариев: REST API, RabbitMQ, OIDC/SSO (ЕСИА); — Опыт миграции данных между крупными IT-системами. Условия: — Официальное трудоустройство с первого дня по ТК РФ; — Удобный офис в шаговой доступности от м.Академическая; — Гибридный формат работы (обсуждаем); — Бесплатные курсы повышения квалификации и обучение навыкам оказания первой помощи; — Корпоративный психолог; — Корпоративные мероприятия и поддерживающая атмосфера в коллективе.

ГибридМосква

Fastly45 дн назад

Threat Detection Analyst - APAC (Japanese Speaking)

Fastly is seeking a Threat Detection Analyst for the APAC region who is Japanese speaking. The role is part of the Fastly Customer Security Operations Center (CSOC) team, focusing on operational support of Fastly’s security products and services, particularly integrating and supporting agent software installed on customer systems. The position involves monitoring and analyzing customer activity with emphasis on security functions such as identifying account-takeover, Bot Attacks, and WAF administration, focusing on application layer security and web technologies. The role requires working Friday to Tuesday, 0000 - 0800 UTC (9am - 6pm AEST). Responsibilities include: — Ensuring security for customers and providing outstanding responses to security issues. — Providing deep application-security expertise on escalated cases from customers and automated systems. — Conducting continuous improvement and research to enhance customer security products and operations. — Contributing to processes and policies to scale the organization. — Creating and reviewing security service reports for customers. — Creating and managing security content for customer environments. Requirements: — Prior experience working in a SOC environment. — Experience with SaaS/Cloud or hybrid cloud deployments; Apache, NGINX, IIS or other web server platforms and associated application server technologies and frameworks. — Scripting skills in Python, Java, Go, Rust, PHP, Unix/Linux Shell, C#, or other common web languages. — Strong information security background with practical skills in application security. — Experience in IT or security technical support, operations, or research roles. — Unix/Linux or Windows system administration skills. — Ability to work with limited supervision and mentor others on security knowledge. — Fluent spoken and written English, adaptable to different audiences. — Experience troubleshooting software products. — Focus on delivering exceptional customer experiences. Work hours require availability during core business hours. The position is remote based with potential to become hybrid as Fastly expands in the region. Travel to the US and internationally may be required. Benefits include a comprehensive package starting from day one, with variations depending on country. Fastly emphasizes a positive work environment, diversity, inclusion, and support for employees' passions and causes. Applications must be submitted through Fastly's official careers site. Fastly is an equal opportunity employer committed to a safe and welcoming work environment free of discrimination and harassment. Reasonable accommodations are available for applicants with disabilities.

Billions.works45 дн назад

Sales / Business Development Manager

Задачи: ▫️ Outbound prospecting в Apollo ai / LinkedIn Sales Navigator по согласованному ICP; ▫️ Управление полным циклом сделки от первого касания до подписания контракта; ▫️ Работа в CRM; ▫️ Взаимодействие с комплаенс-командой при онбординге мерчанта; ▫️ Account management в первые 3 месяца после подключения; ▫️ Регулярная отчётность по pipeline. Важно: Мы ищем человека, который умеет вести долгие сделки с несколькими стейкхолдерами на стороне клиента, систематически работает с pipeline'ом и доводит сделки до подписания контракта. Возможна позиция директора по региону при соответствующем опыте. Must-have: ▫️ Опыт в B2B sales 3+ года ▫️ Опыт в payments / fintech / crypto ▫️ Английский C1, свободный разговорный ▫️ Опыт closing сделок от $50k ACV. ▫️ Отличные навыки переговоров и общения ▫️ Грамотная устная и письменная речь ▫️ Умение найти предлог и установить контакт с любым человеком Условия: ▫️ Базовый оклад: от 3,000 USD, в зависимости от опыта. Выплаты 2 раза в месяц; ▫️ Бонус: N% от revenue по клиенту за 12 мес + fix от 500 USD за подключение (подключенным считается мерчант, совершивший 5+ транзакций). Выплаты 1 раз в месяц. ▫️ Ежегодный оплачиваемый отпуск — 30 календарных дней; ▫️ Удаленный формат работы; ▫️ Испытательный срок - 3 месяца. Как устроен процесс найма: ▫️ Необходимо прислать резюме и сопроводительное письмо на office@billions.works ▫️ Провести Test case / mock pitch руководителю и СЕО

УдалённоГеография найма не уточнена

Billions.works45 дн назад

Sales / Business Development Manager

УдалённоГеография найма не уточнена

Billions.works45 дн назад

Sales / Business Development Manager

УдалённоГеография найма не уточнена

Anthropic45 дн назад

Enforcement Operations Lead, Cloud Partners

Location: San Francisco, CA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's Safeguards team is responsible for enforcing our policies, protecting users, and ensuring our platform is not misused. A large and growing share of Claude usage reaches customers through our cloud partners: Amazon Bedrock, Google Cloud's Agent Platform, and Microsoft Foundry. As the Enforcement Operations Lead for Multi-Cloud, you'll own how Anthropic detects, reviews, and acts on misuse across those surfaces, where the partner owns the customer relationship and often the data path. You'll build the operating model, partner agreements, and documentation that make enforcement on every cloud consistent, auditable, and fast. This role requires someone who is detail-oriented, comfortable navigating ambiguity, and capable of coordinating across teams and companies to break new ground and drive work to completion. This work is deeply cross-functional. You'll partner closely with our product managers, policy experts, Safeguards engineering, Legal, and the trust & safety and operations teams across our Cloud partners to maintain a consistent and safe enforcement ecosystem. Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature. Key responsibilities Own the end to end enforcement lifecycle on partner surfaces, from detection and review through action, customer communication, and appeal Define enforcement paths for each partner's operating model, including how actions are requested, executed, and confirmed when the partner controls the account Manage SLAs for review, escalation, and action, and evaluate performance against them on an ongoing basis Develop and maintain SOPs and escalation guides for all enforcement workflows, ensuring consistency across clouds Establish red-teaming, Quality processes, and operationalize shared metrics Stand up paired investigations with partner threat intelligence teams, including case referrals, indicator sharing, and paging for high severity incidents Own enforcement metrics across partner surfaces and report them to Safeguards leadership, partners, and regulators Minimum qualifications Extensive experience in trust and safety operations, enforcement, threat intelligence, or a related field Have managed external partner or vendor relationships where you did not control the other side's systems or priorities Comfortable working across policy, legal, engineering, and operations teams to translate requirements into practical workflows Experience building enforcement programs from the ground up, including SLAs, escalation paths, and quality measurement Highly organized, with a track record of maintaining rigorous documentation and SOPs in fast-moving environments Clear and precise communication, both in writing and verbally, across technical and non-technical audiences, including partner executives Energized by the challenge of building scalable systems in an environment where not everything is already figured out Care deeply about the responsible deployment of AI and the role enforcement operations plays in that mission Preferred qualifications Direct trust & safety, abuse, or security operations experience at AWS, GCP, or Azure, or at a company that ships through their marketplaces Experience designing incident response or escalation processes that span more than one company Familiarity with data access controls, audit requirements, or privacy constrained review environments Experience with law enforcement referrals, regulatory reporting, or compliance programs Background in AI safety, content moderation, fraud, or abuse detection systems Comfort working with data and metrics to inform operational decisions and surface trends to leadership The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $285,000 — $330,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

ИТ Контакт46 дн назад

Системный аналитик

Требуется системный аналитик с опытом работы от 2 лет в ИТ-проектах. Требования: — Уверенное владение SQL: составление запросов, анализ данных, проверка гипотез. — Опыт моделирования в UML и/или BPMN (диаграммы процессов, сценариев, компонентов). — Понимание принципов интеграций (REST/SOAP API, обмен по файлам, очереди сообщений). — Опыт подготовки проектной документации: ТЗ, спецификации, описания интерфейсов и регламентов. — Навыки работы с системами управления задачами (Jira, Redmine или аналогами). — Умение структурировать информацию, четко формулировать мысли устно и письменно. — Английский язык на уровне чтения документации и переписки (B2 и выше будет плюсом). Будет плюсом: — Опыт работы с микросервисной архитектурой. — Понимание предметных областей: финтех, телеком, e-commerce или корпоративные ИТ-системы. — Опыт описания и оптимизации бизнес-процессов. — Опыт участия в пред-проектных обследованиях, интервью с бизнес-заказчиками. Задачи: — Сбор, анализ и формализация требований бизнеса и заказчиков. — Описание функциональных и системных требований, подготовка спецификаций (BRD, SRS, user stories, use cases). — Проектирование и описание интеграций между системами (событийные и синхронные взаимодействия, API, обмен данными). — Разработка и актуализация UML-диаграмм (use case, activity, sequence, class) и моделей данных. — Постановка задач команде разработки, сопровождение требований на всех этапах реализации. — Участие в проработке архитектурных решений совместно с архитекторами и разработчиками. — Поддержка тестирования: подготовка тестовых сценариев, анализ дефектов, участие в приемке. — Участие в улучшении процессов разработки и документации. Условия: — Аккредитованная IT-компания. — Комфортный офис в центре Санкт-Петербурга. — Предсказуемый график работы 5/2. — Мультикультурная амбициозная команда. — Общение на иностранных языках с коллегами и клиентами. — Внутреннее комьюнити для сотрудников: кафетерий льгот для сотрудников, сообщества по интересам, участие в спортивных турнирах, благотворительные программы и т.д.

ОфисmiddleСанкт-Петербург

GitLab46 дн назад

Professional Services - Technical Architect

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Professional Services Technical Architect at GitLab, you'll lead the technical direction of customer engagements from early scoping and discovery through delivery. You'll design high-level architectures and implementation plans for GitLab infrastructure and functionality, and you'll make sure deliverables align with customer requirements and the Statement of Work (SOW). You'll coordinate and guide implementation work across GitLab Professional Services and partner consultants, support customers deploying GitLab in cloud and on-premises environments using tools like Terraform, Ansible, and the GitLab Environment Toolkit, and perform migrations to GitLab using Congregate. You'll provide DevOps and DevSecOps consulting and best practices, contribute reusable collateral such as documentation, delivery kits, and training materials, and share product release updates to help the team deliver consistent outcomes. This role combines deep technical expertise with customer-facing leadership in GitLab's remote, asynchronous, and values-driven environment. What you'll do Designing and delivering GitLab reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices. Leading source code management and CI/CD migrations to GitLab, including large-scale enterprise moves using Congregate. Building repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt GitLab best practices. Lead the full technical delivery lifecycle for GitLab Professional Services engagements, from early scoping and technical discovery through implementation and handoff. Produce high-level and detailed technical designs for GitLab infrastructure and functionality, ensuring deliverables align with customer requirements and expectations. Evaluate and communicate scalability and security considerations (including compliance constraints) in proposed GitLab reference architectures and implementation plans. Deploy and configure GitLab in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the GitLab Environment Toolkit (GET) aligned to reference architectures. Plan and execute source system migrations to GitLab using Congregate, partnering closely with customer stakeholders to reduce risk, protect data integrity, and minimize downtime. Provide DevOps and DevSecOps consulting and best-practice guidance, including advising on internal frameworks such as the Delivery Governance Framework (DGF) and GitLab Flow. Coordinate and oversee implementation work across GitLab team members, partners, and customer points of contact (POCs), ensuring clear asynchronous communication and decision capture, effective execution, and high-quality outcomes. Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials, and by leading enablement sessions on how to deliver and position service offerings. Maintain and improve delivery automation assets with an emphasis on code cleanliness, maintainability, and appropriate unit/integration testing. Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers, stay current on monthly GitLab releases, and help Regional Delivery Managers with technical vetting and staffing assessments while maintaining a 55% billable utilization. Review and provide input to Professional Services training materials and presentations. Develop case studies, presentations, design documentation, and best-practice methodologies. Work closely with customer project teams to ensure accurate task-level articulation of work required. What you'll bring Strong written and verbal communication skills, including the ability to lead technical discussions with customers and partners and communicate risks/trade-offs clearly in an asynchronous environment. UK remote based role. Up to 50% travel at times. Demonstrated experience delivering two or more of the following consulting services: source code management migration, cloud architecture, DevOps engineering, or continuous integration and continuous delivery (CI/CD) consulting services. Enterprise software development experience, with the ability to translate requirements into clear technical designs and implementation plans. Progressive DevOps platform experience, including designing and implementing reliable, scalable systems with clear performance and security trade-offs. Hands-on experience deploying and managing infrastructure in cloud providers and on-premises environments, including using tools such as Terraform and Ansible. Ability to write clean, maintainable automation/integration code (e.g., Terraform modules, Ansible roles, scripts) and validate changes with appropriate testing and code review. Experience performing migrations to GitLab, including using Congregate or similar migration tooling. Working knowledge of data consistency and integrity concepts (e.g., ACID properties) and how they impact migration design and performance trade-offs. Strong problem-solving, decision-making, organizational, and time management skills, with the ability to manage multiple priorities with minimal supervision. Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders. Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience. #LI-CM1 About the team The Professional Services Technical Architect is part of GitLab's Professional Services organization. We partner with customers who are transitioning to GitLab, expanding how they use an existing GitLab installation, or planning complex upgrades to their infrastructure and processes. Our team brings a diverse set of skills across GitLab deployment, maintenance, and day-to-day usage, along with deep technical knowledge of adjacent tools and platforms. Working closely with Engagement Managers, partner consultants, and customer stakeholders, we focus on delivering high-quality outcomes, sharing best practices, and helping customers realize faster time to value from their GitLab investment. We operate in GitLab's remote, asynchronous environment and rely on clear documentation and transparent communication to collaborate effectively. This role models skills and behaviour aligned with GitLab Values and typically reports to the Regional Delivery Manager. As a Professional Services Technical Architect, you will work more independently than an associate consultant, leveraging deep technical expertise to drive customer outcomes. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Higgsfield46 дн назад

GTM Forward Deployed Engineer

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $700M in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. ABOUT THE ROLE We are looking for a Forward Deployed Engineer to be the technical-creative weapon behind our enterprise business. This role is part cinematic director, part AI production engineer, part educator. You build the demos and proofs of concept that show Fortune 500 brands what's possible, then make those customers succeed in production: broadcast-grade cinematic work, repeatable workflows on the Higgsfield stack, and trained client teams that keep creating after the engagement. The bar for this role is insanely high-quality cinematic knowledge and taste. You know why a shot works: lensing, lighting, blocking, camera movement, pacing, edit rhythm. And you know how to get that out of generative models, reliably, at commercial quality, on deadlines measured in days. WHAT YOU'LL DO SET UP ENTERPRISE CUSTOMERS FOR SUCCESS - Convert client briefs into tailored, visually stunning demos and proofs of concept. - Own the technical-creative side of pilots from kickoff to production rollout. - Track the generative AI model landscape constantly so our work stays ahead of anything the client has seen. DELIVER CINEMATIC WORK - Direct and produce cinematic AI campaigns end-to-end for enterprise customers: creative direction, shot design, character and asset consistency, generation, edit, delivery. - Set and defend a broadcast-grade quality bar that makes the platform look world-class in public. BUILD PRODUCTION WORKFLOWS - Turn one-off wins into repeatable pipelines: model chains, presets, prompt systems, automation (APIs, MCP, agentic workflows). - Reverse-engineer reference ads, film looks, and visual styles into reproducible Higgsfield workflows. EDUCATE AND ENABLE - Train customer teams hands-on: live workshops, demos, documented workflows they actually use. - Become a trusted creative-technical advisor to CMOs, creative directors, and production leads. FEED THE PRODUCT - Bring what you learn in the field back to Product, Engineering, and Research: gaps, failure modes, feature requests, new use cases. YOUR MUST HAVES - A portfolio of cinematic AI work at commercial quality. Portfolio first, we review every single one, and it matters more than your CV. - 5+ years in commercial, film, or creative production; 2+ years hands-on with generative AI. - Deep, current fluency across the generative stack: image and video models, consistency techniques, VFX and motion workflows. You can name the models, the pipelines, and exactly how you got each shot. - Real cinematic craft: shot design, lighting, composition, storyboarding, editing. You can explain why a frame works, not just generate it. - Proven client-facing delivery: pilots, PoCs, or commissioned productions taken from brief to finished high-end results on the client's timeline. - Comfortable presenting to executives and running live demos under pressure. - Ability to teach: you can make a non-technical creative team dangerous with these tools. - High sense of ownership, drive and startup, can-do mentality. You are expected to get running on the ground from Day 1. - High agency. Excellent English. NICE TO HAVES - Background in film, advertising, fashion, or e-commerce content production (director, DP, editor, creative director). - Expert-level familiarity with each AI model, including Higgsfield's proprietary models, tools, plugins and skills - Scripting or automation experience (Python, APIs, ComfyUI, MCP, agent pipelines). - Prior forward deployed, solutions engineering, or sales engineering experience at an AI or creative platform. - An existing audience or community in the AI creative ecosystem. - Experience working with enterprise stakeholders and Fortune 500 brands. THE DEAL - Competitive salary in USD. - On-site role in our Almaty office. - Relocation to Almaty from anywhere: we sponsor and process your work permit, cover your flights, and provide temporary housing while you settle in. - Full-time position.

Gramian Consulting Group46 дн назад

Google Workspace Architect / Senior Administrator

Location: Ottobrunn, Germany; Getafe, Spain; Stevenage, United Kingdom; Madrid, Spain; Munich, Germany About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering tale solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. Role Overview Our client operates in the telecommunications sector, focusing on unified communications solutions and services. Our client operates a large enterprise collaboration environment and is looking for an experienced Google Workspace specialist to support administration, service operations, incident resolution, and user support across the Google productivity ecosystem. The role requires strong hands-on knowledge of Google Workspace administration, Gmail, Meet, Drive, Chat, Docs, Sheets, and Slides , together with experience handling Level 2 incidents, service requests, ITSM processes, and user escalations. CONTRACT: short-term contract (up to 1 year) LOCATIONS: On-site in Ottobrunn, Germany; Getafe, Spain; or Stevenage, United Kingdom PROCESS: intro call + 2-step client interview process Responsibilities Administer and support the Google Workspace environment . Manage users, accounts, access, and application settings. Resolve Level 2 Google Workspace incidents and service requests . Support Gmail, Google Meet, Drive, Chat, Docs, Sheets, Slides, and related services. Handle incidents and requests through ITSM tools such as Remedy . Respond to application-specific user requests and escalations. Investigate recurring issues and identify technical knowledge gaps. Support Google case management and vendor escalation where required. Produce basic service and operational reporting. Identify ITIL/process gaps and contribute to service improvements. Support knowledge transfer and handover to support technicians. Coordinate with adjacent teams covering Microsoft 365, email, and network infrastructure where needed. Requirements Advanced hands-on experience with Google Workspace administration . Strong knowledge of Gmail, Google Meet, Google Drive, Google Chat, Docs, Sheets, and Slides . Proven experience resolving Level 2 Google Workspace incidents and requests . Strong user-support and troubleshooting experience. Experience with ITSM incident and request management , preferably Remedy. Good understanding of Google Workspace application and service management. Basic understanding of Microsoft 365, global email services, and network infrastructure .

seniorOttobrunn, Germany; Getafe, Spain; Stevenage, United Kingdom; Madrid, Spain; Munich, Germany

Anthropic46 дн назад

Technical Architect

Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Claude Code is changing how engineering organizations build software, and most of them need someone to show them how. That's you. Technical Architects help customers get real work done with Claude Code, Claude Tag (Claude Code as an agent in Slack), and the enterprise admin controls that decide whether a rollout succeeds. You'll teach customers, partners and Anthropic's own field teams. Just as important, you'll train the trainers who carry that knowledge to everyone else. We're hands-on AI engineers who would rather teach than sell. You'll work alongside customer engineering organizations, teaching them about Claude Code and shepherding rollouts with advanced admin knowledge. Most weeks you're in front of an audience with Claude Desktop or a terminal open: thousands of engineers on a public webinar one day, a customer's platform team in their own conference room the next week, office hours in between. The prep material often reaches you the day before. The team is growing quickly this year, scope will grow as new products ship, and the people who join now will shape how it works. Responsibilities Teach in every format. Take a standing rotation on Anthropic's public webinars in front of thousands of engineers at a time. Lead workshops and multi-day onsites, in person and virtual, built around a customer's own codebase and questions. Host office hours and multi-week cohorts where engineers, partners, and account teams bring live problems. Teach the teachers. Run train-the-trainer programs for customer technologists and champions, and certify them to deliver Anthropic's material. Empower admins. Educate enterprise admins on the technical requirements for a strong rollout by guiding them through single sign-on, permissions, connectors, spend controls, data-handling policy, and other advanced topics. Build fast with Claude. Turn a request into a polished deck, demo repository or plugin within a day, using the tools you teach. Explore new features the day they ship. Pick up a teammate's material and deliver it as if you wrote it. Bring field signal back to product. Tell the Claude Code, Claude Tag and Cowork teams what customers run into, specifically enough that they can fix it. Be the technical voice in the room. Partner with account executives, customer success managers, Applied AI Architects, support engineers and partner leads. Travel. Expect 30 to 50%, in bursts around onsites, workshops and events. You may be a good fit if you have 5+ years as a software engineer, solutions architect, developer advocate or similar. You still ship code and regularly teach engineering audiences. Current engineering range. You've shipped code other people depend on. You can go deep with a senior engineer anywhere in the stack. You use Claude Code or a similar agentic tool every day and have opinions about it. Big-stage presence. You've held large live audiences. You sound practiced with material you got that morning, and a broken demo doesn’t faze you. Range in one conversation. You can go from banter to a rigorous design discussion, and both feel natural. Care for people. You do right by a struggling customer, and you won't leave a confused room behind. Initiative. You build things without waiting for permission, and you say when an idea is half-formed, including your manager's. Steadiness when priorities shift, timelines are short and colleagues are under pressure. Comfort with ambiguity in a fast-moving industry and product suite. A stake in safe AI. You care that large organizations deploy AI responsibly, and you want to help them do it. You love being on the frontier. You want to work at the edge of what’s possible and help define what comes next. Strong candidates may also have Depth in enterprise identity and security review (SAML, OIDC, SCIM, SOC 2, HIPAA). Experience running Claude on Amazon Bedrock or Google Cloud Vertex AI. Time with regulated industries or with systems-integrator partners. A public record of technical teaching: talks, courses, videos or writing. An interest outside technology you can talk about with the same energy. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $250,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

GitLab46 дн назад

Senior Professional Services Technical Architect - Security

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Professional Services Technical Architect, Security at GitLab, you'll lead the design and implementation of secure enterprise solutions for Professional Services clients across AMER. You'll assess complex security architectures, guide security tool and CI/CD migrations, including legacy tools such as Jenkins, and implement GitLab security capabilities to help customers meet compliance frameworks such as NIST 800-53, ISO 27001, and SOC 2. This role requires depth in secure reference architecture design across cloud security, identity management, vulnerability management, and deployment choices such as GitLab SaaS and Self-Managed, as well as the judgment to translate that depth for engineering and executive audiences. Working closely with Professional Services Engineers, Engagement Managers, and Program Managers, you'll provide technical leadership throughout the Professional Services engagement lifecycle, from pre-sales security scoping through delivery and enablement. What you'll do Design and lead secure GitLab solution implementations for Professional Services client engagements, including security risk assessments and threat modeling. Advise customers on GitLab SaaS, Self-Managed, and Dedicated architecture choices in light of their security and compliance requirements. Lead technical discovery to understand customer security, compliance, and infrastructure needs, and use that insight to guide implementation plans and deliverables. Lead migrations from legacy source code management and continuous integration and continuous delivery (CI/CD) tooling, including application security tools such as Snyk, Checkmarx, Veracode, SonarQube, and GitGuardian, to GitLab CI/CD and GitLab security scanners. Support Professional Services Engagement Managers with security-related statements of work (SOWs), sales scoping, and pre-sales planning. Coordinate security implementation work across cross-functional teams and share customer needs with GitLab Product teams to inform security features and roadmap decisions. Mentor Professional Services and partner consultants, and create security-focused delivery kits, documentation, training materials, case studies, and enablement sessions. Partner with Training, Support, Customer Success, and Professional Services Program Managers to plan and deliver engagements. What you'll bring Technical expertise Experience delivering secure enterprise architectures across application security, cloud security, secure cloud infrastructure, and DevSecOps practices. Experience migrating source code management and continuous integration and continuous delivery (CI/CD) platforms with security controls. Experience advising on GitLab SaaS, Self-Managed, and Dedicated deployment tradeoffs for security and compliance needs. Hands-on experience with configuration management and infrastructure as code tooling, including Ansible and Terraform. Experience integrating security controls into CI/CD pipelines. Deep knowledge of GitLab security scanning capabilities, including Advanced Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), Dependency Scanning, Secret Detection, and Container Scanning. Experience migrating application security tooling, including Snyk, Checkmarx, Veracode, SonarQube, and GitGuardian, to GitLab Security Scanners. Experience planning and executing security tool migrations, mapping findings between platforms, managing dismissed and accepted risk findings, and building migration validation frameworks. Security and compliance Knowledge of security frameworks and standards, including ISO 27001, NIST 800-53, SOC 2, GDPR, and FedRAMP. Understanding of current security threats, including supply chain security, generative artificial intelligence (AI) and large language model (LLM) security risks, and zero-trust architecture. Working knowledge of the OWASP Top 10 for LLM Applications and how these risks apply to AI-assisted development tools such as GitLab Duo. Ability to communicate technical concepts, tradeoffs, and recommendations to technical and non-technical stakeholders. Ability to work independently and collaboratively in an all-remote, asynchronous environment. Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $164,880 — $277,560 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Anthropic46 дн назад

Staff Software Engineer, Search

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role We're building Anthropic's search platform team to create scalable, efficient search capabilities that power Claude's ability to access and retrieve information. In this role, you'll design and implement core search systems from the ground up. Responsibilities: Work with a small, senior team of engineers and researchers to build Anthropic’s search platform from scratch Establish metrics and tooling to measure and improve search quality Enhance search algorithms and indexing mechanisms to boost search accuracy and efficiency You may be a good fit if you: 5+ years building complex distributed systems in production Solid grasp of search fundamentals: indexing, retrieval, ranking Strong coding skills in Python, Go, Java, or similar languages Hands-on experience with high-volume data processing architectures The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Anthropic46 дн назад

Strategic Projects Lead, Recruiting

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're looking for a Strategic Projects Lead to take on recruiting's most complex, cross-cutting work: the high-stakes decisions and initiatives that span many teams and don't fit neatly into any one group's remit. You'll bring the structure, coordination, and follow-through that help these get made well, and see them through as the company scales. You'll work across every team that touches hiring, and you'll move work forward through partnership, not ownership. The job is influence: bring the right people together, make sure decisions are principled and well-documented, and keep recruiting's approach coherent over time. You'll be the most senior individual contributor for how recruiting operates, and success depends as much as on building trust across senior stakeholders with different priorities as it does on building good systems. This is a high-autonomy role for someone who thrives in complexity and ambiguity. You know recruiting well enough to feel where it breaks, and you're energized by holding several very different problems at once and driving each to a clear resolution. Key responsibilities Take on recruiting's biggest ambiguous bets: define the problem, ship the smallest testable version, and hand each one off as a repeatable program before moving to the next Own the operating rhythm across the teams that support recruiting, so we plan, review, and decide as one function Spot recurring friction and fix the system behind it, not just the case in front of you Own process design when company-wide changes run through recruiting, and drive them to real adoption with the partners who own the build and the comms Be recruiting's DRI for headcount and workforce planning, including hiring pace and readiness for new regions Own the operating standard for interviewing, like scheduling lead time and interviewer load, and lead the cross-team diagnosis when it slips Turn analytics into standards and simple SOPs, and build documentation a new leader could pick up without you in the room Keep the right people informed at the right time without becoming a bottleneck, and stay fluent in our recruiting systems and data so you can call the downstream impact of any decision You'll partner directly with the leads for Recruiting Systems, Analytics, Interview Programs, and other teams. You won't run their teams or build their systems, but you'll know each well enough to make calls that hold up across all of them. Minimum qualifications Have 8-10+ years in program management, business operations, chief of staff, or people/talent roles at a fast-growing company, with increasing scope over time Have been part of a talent team or partnered closely with one, and understand how recruiting operates day to day Think in systems: you see how the pieces connect, anticipate downstream effects, and design fixes that work across team boundaries Have owned several complex workstreams at once and made hard prioritization calls without much guidance Set the strategy and vision for your area rather than executing someone else's plan Create structure and clarity in genuinely ambiguous environments Have put AI to work in real workflows: redesigning process, automating the repetitive layer, and shipping faster Test the smallest version of an idea in the real world before building the big one, and say clearly what you're not doing and why Can lose a decision cleanly: disagree, commit, and execute with full credibility, knowing which calls are reversible and which aren't Have taken a big process or policy change through an organization end to end and made it stick Close the loop, hold the bar, and finish the unglamorous work Preferred qualifications Experience running recruiting or talent operations at global scale Working knowledge of recruiting compliance, like OFCCP, GDPR, and regional employment law, and how it shapes process and systems decisions Experience in deep-tech environments with technical recruiting complexity Experience operating across multiple time zones and jurisdictions The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $235,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.