Location: Philippines
Workplace: Remote
ABOUT THE ROLE
The Compute & Infrastructure Accounting team supports accounting and financial reporting for OpenAI’s rapidly evolving cloud computing, data center, server, equipment, colocation, software and data, and other AI infrastructure arrangements. We’re seeking a hands-on Contract Accountant to support recurring close and day-to-day operational accounting for these costs.
The contractor will translate contract terms, pricing, delivery, usage, invoices, and operational data into accurate accruals, true-ups, journal-entry support, reconciliations, and variance explanations. This role works closely with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Data Engineering, and external vendors to resolve exceptions and keep accounting outputs timely, complete, and audit-ready. The contractor will use approved AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage.
This role does not make final accounting conclusions or approve journals, payments, vendors, contracts, or access; it does not negotiate contracts or commit company funds. Success is measured by accurate and timely close deliverables, well-supported reconciliations, prompt exception resolution, dependable cross-functional communication, and adherence to established controls.
RESPONSIBILITIES
LEASE AND FIXED ASSET ACCOUNTING
- Own assigned month-end and quarter-end lease-accounting activities, including journal entries, rollforwards, account reconciliations, balance-sheet substantiation, and flux or variance analysis.
- Prepare complete, accurate, and reviewer-ready journal entries and supporting schedules for lease-related balances, including right-of-use assets, lease liabilities, rent expense, interest, amortization, remeasurements, and true-ups.
- Perform reconciliations over lease accounts and subledger-to-general-ledger balances; investigate reconciling items, document conclusions, and drive timely resolution.
- Perform fixed-asset accounting as assigned, including additions, transfers, placed-in-service assessments, depreciation, disposals, construction-in-progress activity, reconciliations, and period-end entries.
CONTRACT REVIEW AND LEASE-SYSTEM ADMINISTRATION
- Read and analyze large, complex lease contracts, amendments, renewals, extensions, and termination agreements to identify relevant accounting terms, payment streams, options, incentives, obligations, and effective dates.
- Accurately enter new leases, modifications, remeasurements, and terminations into the lease-accounting system based on a complete understanding of the underlying contract.
- Validate lease-system inputs and outputs against executed agreements, payment schedules, invoices, commencement evidence, and operational data; resolve completeness and accuracy exceptions.
- Compile and validate information supporting quarterly and annual lease footnote disclosures, including maturity analyses, expense classifications, weighted-average metrics, cash-flow information, and required tie-outs.
CONTROLS, AUDIT, AND ISSUE RESOLUTION
- Follow U.S. GAAP, established lease-accounting and fixed-asset policies, standard operating procedures, close calendars, review requirements, and approval workflows.
- Execute control procedures over lease populations, contract abstraction, system inputs, calculations, reconciliations, disclosures, and workpapers, including completeness and accuracy checks and evidence retention.
- Respond to internal and external audit requests by assembling contracts, tie-outs, schedules, explanations, control evidence, and other supporting documentation.
- Investigate accounting and control exceptions, document root causes and resolutions, track open items through completion, and escalate significant matters promptly.
CROSS-FUNCTIONAL COORDINATION
- Partner with Compute & Infrastructure Accounting, Technical Accounting, Finance Systems, Data, Engineering, and business teams to resolve contract, data, system, accounting, and operational issues.
- Coordinate with Legal, Procurement, FP&A, Accounts Payable, Treasury, and other stakeholders to obtain executed agreements, validate facts, and support complete and timely lease accounting.
- Communicate requirements, status, outstanding items, and accounting implications clearly to finance and non-finance stakeholders, and escalate judgmental matters with clear context and recommended next steps.
PROCESS DISCIPLINE AND CONTINUOUS IMPROVEMENT
- Identify recurring contract, data-quality, system, process, and control issues; surface trends and recommend scalable improvements.
- Write clear business requirements, test lease-system or process changes, and validate downstream accounting outputs before operational use.
- Improve recurring lease and fixed-asset workflows through standardization, documentation, automation, and tooling; maintain clear procedures and handoffs.
- Use approved AI-enabled tools responsibly to support contract review, data validation, analysis, and documentation while following data-security and review requirements.
- Help maintain consistent, controlled execution as the infrastructure portfolio, accounting requirements, systems, and workflows evolve.
REQUIRED SKILLS AND EXPERIENCE
- Progressive experience in accounting, audit, advisory, or a related finance function, including hands-on operational accounting and ownership of recurring close deliverables.
- Strong month-end and quarter-end close experience involving journal entries, account reconciliations, rollforwards, variance analysis, and reviewer-ready workpaper preparation.
- Strong working knowledge of U.S. GAAP and internal controls, with the judgment to identify and escalate matters requiring technical accounting review.
- Demonstrated ability to read and interpret lengthy, complex contracts and translate legal and commercial terms into accurate accounting conclusions, system inputs, and supporting documentation.
- Advanced spreadsheet and data-analysis skills, including the ability to work accurately with large datasets, and experience using an ERP or comparable finance system.
- Experience operating with high attention to detail in a fast-paced, deadline-driven environment while managing multiple agreements, systems, and stakeholders.
- Strong analytical, problem-solving, and organizational skills; sound judgment; and clear documentation habits.
- Excellent written and verbal communication skills and the ability to partner effectively across accounting, finance, legal, systems, data, engineering, and business teams.
PREFERRED
- Hands-on lease-accounting experience under ASC 842, including contract abstraction, classification, measurement, modifications, reconciliations, and disclosure support.
- Hands-on fixed-asset accounting experience, including additions, depreciation, disposals, transfers, construction in progress, and related reconciliations.
- Experience with lease-accounting software and an ERP such as Oracle Fusion; CPA, CA, or an equivalent professional accounting qualification is a plus.
- Experience preparing or reviewing cash flow statements, including cash flow classification and presentation for lease and fixed-asset activity.
NICE-TO-HAVE
- Experience in a technology, cloud-computing, data-center, colocation, equipment, or other infrastructure-intensive environment.
- Familiarity with SQL, data-query tools, issue-tracking tools, or similar technical tools used to investigate data, system, and process issues.
- Experience supporting SEC reporting, lease footnote disclosures, or public-company audit requirements in a high-growth or control-focused environment.
- Experience with process automation, systems implementation, or workflow redesign, and collaborating across time zones with distributed teams and external service providers.
УдалённоPhilippines; Experience with process automation, systems implementation, or workflow redesign, and collaborating across time zones with distributed teams and external service providers
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The People team at LangChain is architecting the operating system for the team behind the agents. Our charter is to make LangChain the best place to work — building the foundational infrastructure across recruiting, global rewards, performance, and AI upskilling that empowers our team to achieve our mission. We treat the employee lifecycle as a product: modular, intentional, designed for high-velocity iteration. We dogfood our own platform to automate the mundane and keep the team focused on the high-judgment work that matters.
ABOUT THE ROLE
Our People Operations team is globally distributed. This role is our West Coast presence — the person on the ground in SF and the anchor for People Ops during US hours.
This is a logistics, compliance, and hospitality role simultaneously. A new hire's first week is a product we're responsible for, and you own it. You’re the often face of HR to employees, and are focused on solving problems for our users (employees) in a high craft, maximum agency way. The systems here are still being built, and you have an opportunity to help influence how we set up the infrastructure to scale. We’re here to build something great, and you play a key role in making that happen through the foundations of people operations.
Location/City:
San Francisco, CA — in office 5 days per week.
WHAT YOU'LL DO
- Own onboarding end-to-end. Run pre-boarding — documentation, account setup, background checks, and the data handoffs to IT, Payroll, and Workplace — so nothing reaches a new hire half-finished.
- Run cohort day. Facilitate our twice-monthly in-person onboarding cohorts in SF, including everything from compliance to the employee experience.
- Drive the first 90 days support structure. Run the system behind 45/90 check-in cadence, buddy program, and the onboarding survey, including closing the loop on what it tells us.
- Be the front line during US hours. Serve as the first stop for employee questions: resolve what you can, route what you can't, and drive ongoing documentation in our knowledge base so it doesn't get asked twice.
- Build the process, don't just run it. Write and maintain the onboarding SOPs, close the parity gap between in-office and remote onboarding, and build distinct paths for rehires and international hires.
- Automate your own work. Use AI to take the repetitive load off this function — status chasing, packet assembly, provisioning checklists, survey synthesis — and use ticket volume to find what keeps breaking.
WHAT YOU'LL BRING
- Experience: 2–5 years in people operations, HR coordination, or onboarding at a high-growth tech company, with hands-on HRIS experience (Rippling preferred).
- Compliance Fluency: Working knowledge of I-9 and employment eligibility verification, including the retention and audit requirements — plus the follow-through that casework rewards. Documents move on deadline, and you are never the reason something sits.
- Documentation-First Instincts: Your processes are written down, current, and usable by someone else. You turn a repeat question into a knowledge base article instead of answering it twice.
- AI Fluency: You already use tools to increase your leverage, and you reach for automation instinctively rather than as an afterthought.
- White-Glove Judgment: A new hire's first day is a moment that matters and you treat it that way. You handle compensation, immigration, and personal data with discretion.
- Resilient Ownership: You're comfortable on a globally distributed team and in a fast paced, build environment. When equipment doesn't arrive or a start date moves, you're calm and already solving it.
- Operating Principles: You exemplify our operating principles https://www.langchain.com/careers.
NICE TO HAVE
- Experience standing up or rebuilding an onboarding program, not just running an existing one
- Immigration or visa coordination experience (H-1B, PERM, TN, or equivalent)
- Global onboarding exposure
- Experience with LangSmith, Claude, or a similar tools
Annual salary range: $100,000 – $110,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Los Angeles, California
Workplace: OnSite
Who We Are
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xds.co/https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
__________________________________________
XDS is seeking a Principal Product Manager to join us as we establish XDS in the North American market. You'll own and develop multiple categories, managing product vision from concept to market and beyond. You’ll work closely with engineering, design, marketing, and distribution partners to create more bikes that riders love.
You’ll balance near-term and long-term vision and drive the US product line while staying fully connected to real world cycling. This role is cross functional at its core - this PM will work closely with teams across XDS to bring products to market, develop and grow product lines, and enhance our existing products and features.
The ideal candidate is obsessed with bikes or vehicles in general, highly analytical, resourceful, customer focused, and thrives under time constraints to meet deadlines. This position is full time and onsite in our Santa Monica HQ.
What You’ll Do
- Own and manage X-LAB product lines end-to-end, leading the full product lifecycle from concept through launch, delivery, and iteration
- Lead the definition, development, and launch of products that deliver world-class rider experience and strengthen X-LAB’s position as a leading performance brand
- Collect feedback from riders, dealers, and service teams, and work closely with engineering and design teams to drive continuous product improvements
- Partner closely with Marketing to translate product features, technologies, and engineering advantages into compelling stories and launch assets
- Develop product go-to-market materials, including product training content, user manuals, assembly guides, technical documentation, and FAQs
- Build alignment and buy-in for product vision across internal teams, suppliers, dealers, and key external partners
You’re a Great Fit With:
- 6+ years of experience in product development, consumer hardware, automotive, micromobility, cycling, or related industries
- Proven track record of successfully bringing high-volume consumer products to market, ideally at 100,000+ unit scale
- Strong familiarity with the full product development lifecycle, including ideation, prototyping, vendor management, engineering, tooling, quality assurance, certification, mass production, deployment, and product iteration
- Experience working closely with suppliers, OEM/ODM partners, and manufacturing teams
- Willingness and enthusiasm for domestic and international travel (approximately 25%)
- Ability to work cross-functionally and thrive in a fast-paced environment
Success Metrics
- Alignment of international and US Product team initiatives
- Successful launch of new SKUs
- Complete and comprehensive multinational knowledge base
__________________________________________
Our Compensation and Benefits
- Competitive salary ($160-$180k base + $10-20k bonus )
- Demo bike fleet
- Generous time off policy
- Comprehensive medical, dental, and vision coverage
- Office space in beautiful Santa Monica, California
Equal Opportunity
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Location: Aberdeen, United Kingdom
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The role?
At EnerMech in Aberdeen we have a new role for a Workshop Technician to join our Equipment Rental department. This is a permanent role to be based in the Tooling Workshop and will include 37.5 hours a week with opportunity for overtime.
Duties and Responsibilities will include;
Inspect, test, and maintain mechanical and hydraulic tools to ensure they are safe and fit for purpose
Perform routine checks on equipment before dispatch and after return
Assemble, configure, and calibrate tools according to job specifications and client requirements
Identify faults or wear and carry out repairs or refurbishments to restore tools to operational condition
Replace damaged or worn-out parts using precision tools and manufacturer guidelines
Provide support for mobilisation/demobilisation of tooling equipment
You are?
To be successful for this role you will have previous experience working within a workshop environment and will ideally have worked within an Oil & Gas Service company and be familiar with mechanical based equipment and tools. Candidates from other industries such as the Automotive/Car industry may be considered should they have sufficient experience.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Company benefits
Generous holiday entitlement
Pension scheme
Private health cover
Various staff discount schemes
Employee referral scheme
Aberdeen, United Kingdom; Candidates from other industries such as the Automotive/Car industry may be considered should they have sufficient experience; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
Location: United States
WHAT YOU’LL DO
• Utilize first principle methods and design tools to develop new aircraft products
• Own development of primary and secondary aircraft structural parts and assemblies (metallic and composite) from preliminary design through prototype manufacturing
• Perform complex modeling and finite element analysis at the detailed component level, major assembly level, and aircraft level (analysis simulations to include strength, buckling, damage tolerance, and delamination)
• Apply design for manufacturing concepts to create solutions that are cost effective and easy to manufacture at rate
• Conduct trade studies and perform design and analysis research of complex engineering concepts to determine an optimal solution for weight, performance, manufacturability, cost, and/or schedule
• Collaborate in a multidisciplinary environment to solve complex, open-ended problems with an emphasis on schedule and cost objectives
• Coordinate work with mechanical systems, systems integration, aerodynamics, manufacturing, project engineering, and other team members
• Onsite engineering support at manufacturing and integration sites
REQUIRED QUALIFICATIONS
• Bachelor's in Aerospace Engineering, Mechanical Engineering, or equivalent experience
• 5+ years of experience in aerospace structures design, analysis, or related roles
• Proficiency in CAD software and experience with engineering data analysis
• Proven expertise in structural modeling and simulation tools (e.g., ANSYS, NASTRAN, or equivalent)
• Strong understanding of material properties, stress analysis, fatigue assessment, load paths, design practices, and hand calculations
• Strong technical knowledge in core engineering principles, fundamental mechanics of composite materials, design, analysis, testing, and fabrication
• Excellent problem-solving and communication skills
• Self-driven with a strong sense of autonomy and adaptability in a dynamic environment
• Eligible to obtain and maintain an active U.S. Secret security clearance
QUALIFICATIONS
• Experience with clean sheet aircraft configuration
• Siemens NX proficiency
• FEMAP proficiency
• Experience with fast paced prototype design and manufacture of uncrewed aircraft
• Experience with high temperature materials selection
• Broad experience across a range of aircraft programs
• Hands-on experience with manufacturing
• Practical aircraft knowledge (pilots license, A&P, etc.)
Location: Monclova, Mexico
Our client builds the physical infrastructure behind some of the fastest-moving industries in the world. They are a U.S.-based turnkey contract manufacturer serving energy storage, data centers, defense, HVAC and structural steel, with multiple large-scale plants across the United States and a joint venture operation in Monterrey.
What they make is heavy and precise at the same time. Welded enclosures. Modular process skids. Modified ISO containers. Battery energy storage systems that get fully integrated, wired and tested before they ship. Their capabilities run end to end: engineering, metal fabrication, coatings, mechanical and electrical integration, battery installation and end-of-line testing.
None of that works without a supply base that performs. That is where you come in.
We are hiring a Supplier Quality Engineer to own supplier qualification, auditing, performance and corrective action across their supply base. You will spend most of your time at supplier facilities, not behind a desk. You will walk a fabrication floor and know within an hour whether the process is capable. You will look at a weld and know whether it meets the print. You will run a corrective action to real root cause instead of accepting a containment plan dressed up as a fix.
The supply base spans Mexico, the United States and Asia, so this role travels roughly 80% of the time and requires you to live near a major airport.
What you will do
Conduct supplier audits, capability assessments and process evaluations against engineering and quality standards
Support supplier onboarding through First Article Inspections, PPAP submissions and technical validation reviews
Review supplier quality documentation including control plans, PFMEAs, process flow diagrams and inspection reports
Drive Supplier Corrective Action Requests using structured root cause methodology (8D, 5 Why, Fishbone)
Track supplier KPIs: defect rates, on-time delivery, cost of poor quality and corrective action cycle time
Work with Engineering to define inspection criteria, critical characteristics and acceptance standards
Support APQP activities for new product launches and engineering changes
Investigate nonconforming material and coordinate containment, corrective action and disposition
Maintain supplier performance dashboards and quality reporting
Partner with Procurement on sourcing decisions based on quality risk and supplier capability
Perform dimensional inspections, weld reviews and documentation audits
Drive continuous improvement to reduce scrap, rework and supplier-driven production disruption
Requirements
Must have
Bachelor's degree in Engineering, Quality, Manufacturing or a related technical field
4+ years in supplier quality, quality engineering or manufacturing quality in an industrial environment
Hands-on experience conducting supplier audits and capability assessments
Strong working knowledge of metal fabrication, machining, welding processes or electro-mechanical assemblies
Ability to read and interpret engineering drawings, GD&T and welding symbols
Working knowledge of ISO 9001, APQP, PPAP, FMEA and control plans
Experience with root cause analysis tools and statistical process control
Proficiency with ERP systems and Excel-based data analysis
Professional English, spoken and written. You will audit, negotiate and report in English
Ability to travel approximately 80%, including internationally, with valid documentation
Based in or willing to relocate to the Monclova area
Nice to have
CQE, CQA or Six Sigma certification
AWS CWI, NACE or SSPC coating inspection credentials, or NDT certification
Familiarity with AWS D1.1 welding standards, WPS and PQR review, and welder qualification
Experience in modular fabrication, energy systems, BESS or defense manufacturing
Experience auditing suppliers across multiple countries
Experience supporting multi-site manufacturing operations
Who tends to do well here
Engineers who are comfortable being the only company representative in a supplier's plant, who can hold a firm position on a quality issue without turning it into a fight, and who would rather fix the process than file the report. If you have ever walked into a supplier audit expecting a routine day and left having rewritten their inspection plan, this role will feel familiar.
Benefits
Work for the most exciting companies in the North American Market
Highly competitive compensation.
Location: Remote, Canada; Remote, Poland; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
We are looking for a Principal Engineer to help build GitLab Duo Agent Platform, the agentic orchestration layer that runs AI agents and flows across the entire software lifecycle.
Principal Engineers at GitLab are recognized experts across multiple technology domains and represent the senior technical leadership within their organization. In this role you will set technical direction for a significant part of the Agent Platform, working across several teams to turn agentic capabilities into something engineering organizations can actually depend on: predictable, observable, governable, and fast enough to sit in the critical path of real development work.
The Agent Platform is not a single service. It spans agent execution and orchestration, flow definition and event-driven triggering, the AI Catalog through which customers discover and manage agents, model routing and evaluation, and the governance surface that decides which agents may act where and under whose identity. It runs on GitLab.com, GitLab Dedicated, and Self-Managed installations, including deployments that use self-hosted models to meet compliance requirements. You will work on the parts of that system where the hard architectural questions live, and you will do it hands-on.
This role reports into the VP of the AI Engineering organization and works closely with Engineering Managers, Staff Engineers, Product Management, Infrastructure and Security.
What you'll do
Define the technical direction for a significant area of Duo Agent Platform across several teams, and partner with Engineering Managers and Product to turn it into a roadmap with a six-month horizon.
Build the orchestration layer that makes agents and flows reliable: session lifecycle, tool invocation, context assembly, concurrency, retries, timeouts, and failure modes that degrade gracefully instead of stalling a developer's workflow.
Hands on work on driving topics throughout the whole organisation from POC level, architecture to full implementation.
Participate in Incident Management on-call rotation, to help meet availability goals for GitLab.com.
Strong product builder and ownership mentality. Understanding of product strategy, technical strategy, delivering customer value and iteration towards a successful product
Write clear, opinionated design documents, architecture narratives, and decision records that let other teams make aligned decisions. Ensure the architecture holds across multi-tenant GitLab.com, Dedicated, and Self-Managed deployments, including self-hosted model configurations, and respects data governance boundaries in each.
Use the platform on our own work, find where it falls short of what we claim, and feed that back through improvements into the product.
Mentor Staff and Senior Engineers, and raise the bar for experimentation rigor and cross-team collaboration.
Work across the whole platform on different projects, features and teams. This reaches across:
Design the extensibility surface so customers can build custom agents and flows, connect their own tools and internal systems, and bring external agents such as Claude Code and Codex into GitLab workflows without weakening the platform's guarantees.
Drive down the cost and latency of agentic requests, and work with Product on how model selection, routing, and credit consumption behave as usage grows.
Define the evaluation practice for the platform: offline benchmarks and online experiments that measure task completion, correctness, tool-call accuracy, latency, and cost per task, and that catch regressions before customers do.
Build the governance and safety surface with Security and Compliance: policy-driven controls over which agents and models may run where, permission and identity semantics that align to existing roles and group structure, human-in-the-loop checkpoints, traceability of every flow session, and audit that stands up to enterprise review.
Complete Interview Training and participate in hiring for the department as a technical interviewer or panel member.
What you'll bring
8+ years of software engineering experience, including 3+ years at Staff, Principal level or equivalent senior technical leadership.
Hands-on production experience building on large language models: agent loops, tool calling, context management, retrieval, prompt and model evaluation. Experience shipping this to real users, not only prototyping it.
Strong background in distributed systems, including service decomposition, fault tolerance, observability, and operational resilience under multi-tenant load.
A track record of defining evaluation frameworks and using benchmark and experiment results to make architecture decisions, rather than shipping on intuition.
Experience designing human-in-the-loop controls, safety guardrails, and responsible AI practices for systems that act on a customer's behalf.
Ability to drive alignment across Engineering, Product, Infrastructure, and Security on problems that start out ambiguous.
Experience mentoring senior engineers and shaping technical direction across multiple teams without direct authority.
Comfort working in one or more of Ruby, Go, Python, or TypeScript, and willingness to work across the stack the platform spans.
Excellent written and asynchronous communication, and the ability to work effectively in a fully remote, globally distributed organization.
About the team
The AI engineering organisation is building the product and infrastructure that make GitLab an effective environment for running agents across the software development lifecycle. We’re distributed across the world and partner with teams throughout GitLab to help the GitLab Duo Agent Platform become the backbone of GitLab's AI features. You will report directly to the VP of Engineering for AI and especially work together with all the teams, the engineering management and other principal engineers in the AI department. This is an opportunity to lead a consequential group as AI changes how software is built.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$250,000
—
$325,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Espoo
Workplace: OnSite
Role highlights:
- Location: Espoo, Finland
- Department: Global Manufacturing Organization (GMO)
- Reports to: Senior Smart Manufacturing Engineer
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO)
Why this role matters:
As a Smart Manufacturing Engineer, Mechanical, you will play a key role in how ICEYE builds satellites at scale. You will design and own critical mechanical and electromechanical systems from Mechanical Ground Support Equipment (MGSE) to production test jigs that keep our production lines safe, efficient and reliable. Working in a multi‑disciplinary Smart Manufacturing Engineering team, you’ll set standards, work directly with others, and help us anticipate and remove bottlenecks as we continue to scale our operations.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Design, implement and own Mechanical Ground Support Equipment (MGSE) and other mechanical / electromechanical systems used in satellite production and integration.
- Develop production test jigs and verification systems (e.g. fixtures, subsystem assembly jigs, custom rigs) in close collaboration with electronics and software engineers.
- Take designs from concept through detailed CAD, documentation, manufacturing support and commissioning on the production floor.
- Define and improve standards, frameworks and documentation practices for mechanical and mechatronic designs within Smart Manufacturing Engineering.
- Proactively identify current and future bottlenecks in production processes and propose data‑driven mitigation plans.
- Collaborate closely with Production, AIT Engineering and other Engineering teams to ensure systems are robust, maintainable and aligned with operational needs.
- Contribute to roadmaps and prioritization for production systems, helping the team focus on the highest‑impact projects.
What we’re looking for
Must haves:
- 6–8+ years of experience in mechanical or electromechanical engineering, focused on production systems, test equipment, or similar.
- Proven track record designing and delivering mechanical / support equipment such as MGSE, lifting systems, dollies or fixtures for large, high‑value hardware.
- Hands‑on experience designing and implementing production test jigs or verification systems (e.g. fixtures for electronics testing, flying probe interfaces, custom test rigs).
- Solid understanding of how mechanics, electronics and software/controls fit together and comfortable collaborating closely with electronics and software engineers.
- Strong CAD skills and experience taking designs from concept through detailed design, manufacturing and on‑site commissioning.
- Experience in at least one high‑reliability or complex production domain (e.g. space, aerospace, automotive, robotics, industrial automation).
- Demonstrated seniority: leading projects, taking end‑to‑end ownership and mentoring junior engineers.
- Willingness and ability to work onsite in Espoo in production and integration environments.
Nice to haves
- Experience with satellite or spacecraft integration and MGSE.
- Experience working across multiple production sites or in a global manufacturing context.
- Knowledge of lean manufacturing and/or Six Sigma tools and practices.
- Experience introducing or improving design frameworks, templates and documentation standards in an engineering organization.
Application Process
- TA screen
- Hiring manager interview
- Technical interview + task
- Final onsite interviews
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority—with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
As an office coordinator at Sierra, you will be responsible for creating and operating exceptional workplace environments that enable our teams to do the best work. You will bring the same level of craftsmanship, intensity, and customer obsession to our physical spaces that we bring to the products we build for our customers.
In this role, you will own day-to-day office operations, including the experience across our customer facing spaces at our San Francisco headquarters. You will partner closely with Operations, IT and HR teams to ensure every office runs seamlessly and reflects Sierra’s high standards.
We are looking for a hospitality-minded, detail-oriented person who can effectively prioritize in a fast-paced environment. You should take deep pride in delivering an exceptional experience for employees, candidates, customers, and visitors.
This role is based in San Francisco and is fully onsite five days per week given the hands-on nature of the position.
WHAT YOU’LL DO:
- Oversee the daily operations of our customer-facing spaces.
- Greet guests at reception and foster a warm, welcoming office environment.
- Pick up incoming mail, distribute packages to employees, and coordinate package pickups.
- Maintain the organization and appearance of kitchens, storage rooms, and self-service stations.
- Manage office inventory and assemble gift packages, including baby and customer gifts.
- Support Executive Assistants with meeting logistics, including lunch and coffee setup for customer and internal executive meetings.
- Track CPR and First Aid certifications for office staff and ensure first aid kits and safety equipment are stocked and up to date.
- Serve as the primary point of contact for facilities requests and repairs, partnering with property management as needed.
- Partner with the People team on new hire onboarding logistics, including workspace setup, badge access, and office orientation.
- This is a 6-month contract position that is ineligible for the benefits listed below. The role may be extended or converted to full-time.
WHAT YOU’LL BRING:
- 2–4 years of experience in office coordination, administrative, or a similar role.
- Strong organizational and communication skills.
- The ability to work effectively in a fast-paced environment and adapt to shifting priorities.
- A commitment to unreasonable hospitality and a willingness to go above and beyond for employees and guests.
- Previous experience in a customer-facing position is preferred.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a Senior NPI Mechanical Engineer to help establish our mechanical New Product Introduction (NPI) practices from the ground up, guiding hardware programs from concept through early production readiness. In this role, you will be the technical authority on manufacturability, working closely with design, quality, and supply chain teams to build the frameworks, processes, and discipline that let us scale from prototype and beta builds toward repeatable, larger-volume production. You will stand up quality processes and defect-reduction practices sized to where we are today, and own supplier relationships from sourcing through qualification and issue resolution. This is a hands-on, cross-functional role at the intersection of design, manufacturing, and quality, for an experienced mechanical engineer who thrives on creating structure out of ambiguity as much as executing within it.
WHAT YOU'LL DO
New Product Introduction (NPI)
- Lead mechanical NPI activities across the full product lifecycle, from concept and early prototyping through pilot builds, ramp, and sustained production.
- Partner with design engineering to review designs for manufacturability, assembly, and testability (DFM/DFA/DFT), influencing decisions early enough to avoid costly late-stage changes.
- Help define and stand up a lightweight, right-sized gate process (EVT/DVT/PVT-equivalent) for our stage, then own the mechanical engineering deliverables (build plans, test protocols, readiness criteria) at each gate as it matures.
- Coordinate cross-functionally with electrical engineering, industrial design, quality, supply chain, and program management to keep NPI programs on schedule and within budget.
Manufacturing Scalability
- Evaluate and select manufacturing processes, tooling, and fixturing appropriate for our current build volumes, with an eye toward what will and won't scale as we grow from beta to production
- Identify and resolve bottlenecks in prototype and early pilot builds, laying the groundwork for the throughput and yield improvements we'll need as volume increases.
- Develop and validate assembly processes, work instructions, and line layouts in partnership with contract manufacturers and internal operations teams- largely from scratch, not by inheriting existing documentation.
- Lead design-for-scale reviews to anticipate and mitigate risks before they impact volume production.
Quality & Defect Reduction
- Lead defect triage and containment efforts during prototype and pilot builds, partnering with quality engineering — or building that partnership where it doesn't yet exist — to close the loop on recurring issues.
- Define and begin tracking foundational quality metrics appropriate to our build volumes (e.g., first-pass yield, defect rate per build, open issues by severity), evolving toward more statistically rigorous measures like DPPM and field return rates as volumes grow.
- Establish and drive quality processes across the NPI lifecycle, including FMEA, root cause analysis, and corrective/preventive action (CAPA) programs.
- Champion a culture of proactive quality, embedding lessons learned from prior programs into new product designs.
Supplier Management
- Lead supplier sourcing, qualification, and onboarding for mechanical components, subassemblies, and tooling.
- Conduct supplier audits and capability assessments to ensure suppliers can meet cost, quality, and volume requirements.
- Manage ongoing supplier relationships, including performance reviews, issue resolution, and escalation management.
- Negotiate and align on technical requirements, specifications, and quality agreements with suppliers and contract manufacturers.
WHAT WE'RE LOOKING FOR
- Bachelor's degree in Mechanical Engineering or a related field.
- 10+ years of mechanical engineering experience, including significant time in NPI roles- ideally including experience both scaling hardware through high-volume manufacturing and standing up NPI processes from scratch in an early-stage or low-volume environment.
- Demonstrated track record of taking products from concept through mass production, ideally in robotics, consumer electronics, or complex electromechanical systems.
- Strong working knowledge of DFM/DFA/DFT principles, GD&T, and manufacturing processes (injection molding, sheet metal, machining, casting, etc.).
- Hands-on experience with quality methodologies such as FMEA, 8D, root cause analysis, and SPC.
- Proven experience managing supplier relationships, including sourcing, qualification, and issue resolution.
- Experience standing up or scaling manufacturing lines at contract manufacturers.
- Excellent cross-functional collaboration and communication skills, with the ability to influence design decisions and align diverse stakeholders.
- Willingness to travel to supplier and manufacturing sites as needed (domestic and/or international).
Preferred Qualifications:
- Experience in robotics, automation, or other complex mechatronic products.
- Familiarity with PLM/ERP systems and NPI program management tools.
- Six Sigma or equivalent quality certification.
- Experience with regulatory and safety compliance requirements relevant to robotics hardware (e.g., UL, CE, ISO).
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Massachusetts, the expected base salary range is $150K–$190K USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: Turkey; Istanbul
Workplace: onsite
The international technology company Ajax Systems opens a full-cycle production facility in Türkiye. Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast.
Location: Istanbul, DESBAS(Tuzla)
Job Responsibilities:
Prepare and update technological documentation (instructions, assembly schemes, route maps, quality standards),
Support the development of production processes, equipment, and automation tools,
Define and create technical requirements for devices, equipment, and special tools,
Calculate material and energy consumption standards, and analyze process efficiency,
Ensure continuous improvement of production processes, and actively participate in projects to enhance quality and productivity.
Implement Lean Manufacturing, 5S, and Kaizen practices on the production floor
Develop and lead cost-saving projects focused on continuous improvement
Analyze and improve production processes to enhance overall efficiency
Conduct line balancing studies to optimize production flow
Perform productivity analyses and propose actions to increase production effectiveness
Provide training to production staff on technical knowledge, processes, and improvement methods
Qualifications:
Bachelor’s degree in a industrial engineering field,
Minimum 3 years of experience in production processes (preferably in the electronics manufacturing sector),
Experience in preparing technical documentation, process analysis, and optimization,
Knowledge of automation and mechanization systems,
Knowledge and hands-on experience in lean manufacturing principles,
Good command of English (written and verbal),
Strong analytical thinking, teamwork-oriented, and result-driven.
Location: Los Angeles, California
Workplace: OnSite
Who We Are
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xds.co/https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
_____________________________________________________
About the role
X-LAB is seeking a customer-focused and technically minded Customer Service Agent to join our growing Support team. You’ll be a primary point of contact for riders and dealers, helping resolve questions about X-LAB bicycles, parts and accessories, warranties, orders,, and services.
This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to resolve customer issues and communicate recurring product feedback.
This position follows a Saturday-through-Wednesday hybrid schedule, with Thursdays and Fridays off.
What You’ll Do
- Provide professional customer and dealer support through Zendesk, phone, and website live chat.
- Assist with product questions, bicycle setup, technical troubleshooting, warranty inquiries, orders, returns, replacement parts, and product registration.
- Conduct inbound and outbound technical support calls with customers and dealers.
- Diagnose mechanical, electronic, and product-related issues using approved troubleshooting procedures.
- Collect relevant information, photos, videos, serial numbers, and troubleshooting results needed to evaluate support and warranty cases.
- Escalate technical, warranty, safety, and product-quality concerns to the appropriate internal teams while maintaining ownership of customer communication.
- Accurately document customer interactions, troubleshooting steps, decisions, and resolutions in Zendesk.
- Identify recurring product issues and report customer feedback to Product, Engineering, Warranty, and After-Sales teams.
- Contribute to Support Center articles, FAQs, troubleshooting guides, templates, and internal knowledge resources.
- Meet established service-level expectations, including first-response and resolution targets.
- Provide dependable weekend coverage during the assigned Saturday through Wednesday and occasional holiday schedule.
You’re a Great Fit With:
- 2+ years of experience in customer service, technical support, or a related customer-facing role.
- Excellent written and verbal communication skills with strong troubleshooting and problem-solving abilities.
- Experience using Zendesk or other customer support platforms.
- Being able to work in a Saturday - Wednesday schedule (hybrid)
- Strong experience handling customer conversations over email, live chat, and phone.
You’re a Spectacular Fit With:
- Previous experience working in the bicycle industry, bike retail, or technical bicycle support.
- Passion for cycling with strong knowledge of bicycle components, assembly, maintenance, and troubleshooting.
- Experience supporting e-bikes, electronic shifting systems, or bicycle warranty programs.
Success Metrics
- Achieving a 2-hour first-response rate of 90% or higher during business hours.
- Achieving a 48-hour resolution rate of 90% or higher for standard customer inquiries and support cases.
- Maintaining strong Customer Satisfaction scores through professional, accurate, and empathetic support.
- Accurately documenting customer interactions, troubleshooting findings, and resolutions in Zendesk.
- Escalating urgent technical, safety, warranty, and product-quality issues promptly.
- Identifying recurring product trends and providing actionable feedback to internal teams.
- Contributing to continuous improvements in support documentation, troubleshooting processes, and the X-LAB Support Center.
_____________________________________________________
Our Compensation and Benefits
- Competitive hourly pay
- Generous time off policy
- Hybrid-remote work with recurring visits to our office space in beautiful Santa Monica, California
Equal Opportunity
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Location: Mexico City
SOLUTIONS ARCHITECT | LATAM
Our Solutions Architecture team connects business priorities with practical technical solutions, helping customers understand how Chainalysis can support their most important objectives.
In this role, you will provide technical leadership throughout the customer journey. You will turn complex requirements into clear recommendations, help customers envision how our products fit into their operating environment, and guide them toward measurable business outcomes.
As a Solutions Architect, you'll develop a deep understanding of Chainalysis solutions and the problems our customers are trying to solve. You'll explain complex concepts in a clear, compelling way to technical practitioners, business leaders, and executive stakeholders. You'll also build practical, customer-specific solutions that support deployment, integration, adoption, and long-term value.
In this role, you'll:
- Serve as a core member of the account team, partnering closely with Sales, Services, Customer Success, Product, and Engineering.
- Take ownership of customer outcomes across the full lifecycle, from initial discovery and solution design through investigation support, compliance program delivery, deployment, enablement, adoption, and expansion.
- Lead discovery conversations that uncover customer objectives, operational pain points, use cases, technical constraints, and success criteria.
- Translate business and operational needs into clear technical requirements, solution designs, and implementation paths.
- Articulate Chainalysis capabilities in a way that is relevant to each customer's compliance, risk, fraud, investigations, or security environment.
- Create tailored demonstrations, proof-of-value experiences, and technical narratives that show how Chainalysis can address customer priorities.
- Conduct blockchain investigations, deliver compliance and regulatory guidance, and build technical solutions such as notebooks, dashboards, automation workflows, data integrations, reference architectures, and agentic workflows.
- Develop AI-assisted workflows that accelerate and automate investigations, analysis, and customer processes, adapted to each customer's operating model, data, controls, and risk framework.
- Design automation that fits into existing compliance, risk, fraud, investigations, or security operations rather than requiring customers to redesign how they work.
- Help customers access and operationalize Chainalysis data through APIs, integrations, and fit-for-purpose technical patterns.
- Provide guidance on solution architecture, API implementation, workflow design, data movement, and integration considerations.
- Drive platform adoption by connecting customer workflows to Chainalysis capabilities and identifying new use cases.
- Identify creative, responsible approaches to difficult customer problems, while balancing speed, scalability, security, maintainability, and measurable impact.
- Build trust through sound technical judgment, clear communication, reliable execution, and a strong understanding of the customer's business.
- Assemble the technical evidence base, including outcome data, consumption metrics, adoption analysis, and expansion signals, that supports quarterly impact reporting and renewal conversations.
- Build customer capability and self-sufficiency rather than creating ongoing dependence on the Solutions Architecture team.
- Own the feedback loop between customers and Product/Engineering, translating field insights and feature requirements into product improvements and bringing those improvements back to customers.
- Act as a trusted advisor to customers, meeting them at their current level of crypto-maturity and partnering with them to advance their understanding, processes, and outcomes.
- Represent Chainalysis at customer meetings, industry events, and conferences.
- Contribute to the wider Solutions Architecture team through reusable assets, knowledge sharing, internal initiatives, and better ways of working.
We're looking for candidates who have:
- Several years of experience in one or more relevant areas, such as financial services, compliance, investigations, fraud, cybersecurity, digital assets, transaction monitoring, sales engineering, solutions architecture, or enterprise product management.
- Experience making complex technical or operational concepts understandable to different audiences.
- Strong storytelling, presentation, and written communication skills, with the ability to engage both technical teams and executive stakeholders.
- A creative, structured, and investigative approach to solving challenging customer problems.
- Comfort working with technical tools and learning new technologies quickly. Experience with Python or another programming language, SQL, data analysis, notebooks, workflow automation, APIs, integrations, or AI tools is valuable.
- The curiosity and initiative to develop technical depth over time; you do not need to arrive with a complete technical stack, but you should enjoy investigating how things work and building the skills to solve new problems.
- The ability to operate effectively when requirements are ambiguous, information is incomplete, or the best path forward has not yet been defined.
- A collaborative, generous approach to working with others, including a willingness to share knowledge, seek input, and improve team practices.
- A demonstrated focus on measurable customer outcomes, not simply technical activity or product usage.
- An interest in blockchain and a desire to keep building your understanding of the technology, the market, and the customers we serve.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Barcelona; Warsaw
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the team that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an Engine Programmer to join the team and help us in maintaining the previous projects (Baldur’s Gate 3, Divinity: Original Sin 2…) and keep them up to date.
Responsibilities
Maintaining our PC/Mac/iOS/Console builds
Write performant, robust and maintainable code
Debug, profile and optimize code to hit quality and performance targets
Contribute in code reviews, testing and documentation
Show strong passion for making the highest quality state of the art games
Requirements
3+ years game development experience
For Mac/iOS - experience in Metal, XCode, C++ and ObjectiveCd
For PC - experience with DX11 and C++
For Console - experience with DX12/AGC/NVN, console SDKs and C++
Experience with a wide range of CPU and GPU profiling tools
Strong knowledge of multithreading
Open-minded, willing to collaborate, experiment and iterate over a specific feature
Passion for making and playing great games
Knowledge of modern hardware
Nice to haves
Bachelor / Master degree in computer science or software engineering
Experience with SIMD programing
Experience with low-level x86/ARM/DXBC/Spir-V assembly
Experience with networking / multiplayer
Experience with CMake
Experience with Vulkan
Experience with CI & Devops
Track record of major contributions to shipped games
What We Offer
An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
Anthropic is an AI safety and research company building reliable, interpretable AI systems like the Claude family of large language models.
About the role
Prompts specify what Claude does. Evals measure whether it did. The Product Prompt and Eval Design team handles both for product design: the system prompt greeting new users, tool descriptions deciding whether Claude searches, instructions maintaining quality, and evals testing all of it. The role focuses on building evals that check prompts, the harness running them, and tools enabling designers to do this work independently. It involves close collaboration with surface owners, engineers, and prompt engineering teams during model releases.
Key responsibilities:
— Write and revise prompts behind Claude's tools, features, and behaviors on product surfaces; test, fix, ship, and confirm prompts.
— Build graders to validate prompt fixes and rerun on new models; automate evals from designers' rubrics and analyze transcripts.
— Develop visual, low-code eval tools for designers without engineering help: assemble comparison sets, convert rubrics into graders, compare prompt variants, and present results.
— Observe designers using tools and simplify them.
— Support model releases by testing surfaces, writing prompt fixes and migrations, and creating prompts for new features.
— Establish and scale the eval harness to test 50-100 tools with reliable settings, maintain eval stability across models, and diagnose regressions.
— Package issues unfixable by prompting for training, including graders, human-feedback questions, and good/bad pairs.
Minimum qualifications:
— Production-quality Python.
— Experience building and maintaining evaluation pipelines for LLM products: graders, rubrics, comparison sets, regression suites, and their orchestration.
— Experience creating internal tools with user-friendly interfaces for non-coders.
— Experience setting up test harnesses, sandboxing tool calls, and stabilizing settings for comparable runs.
— Experience shipping prompts or working closely with prompt shippers, understanding prompt failures across models.
— Ability to read transcripts beyond scores.
Preferred qualifications:
— Experience within a model-launch cycle.
— A/B testing experience linking offline evals to online outcomes.
— Front-end or notebook-to-app experience and insights on eval result legibility.
— Experience converting product rubrics into training signals: graders, human-feedback questions, or preference pairs.
— Concern for Claude's behavior for users, beyond metric changes.
Logistics:
— Minimum education: Bachelor’s degree or equivalent.
— Location-based hybrid policy: at least 25% office presence expected.
— Visa sponsorship available with legal support.
Anthropic values diversity and encourages applications from underrepresented groups. The company emphasizes AI safety and ethical implications, fostering a collaborative environment focused on impactful AI research.
Compensation:
— Annual salary range: $305,000 - $385,000 USD.
Work location:
— Hybrid in San Francisco or New York offices.
Location: MA - Boston - Office , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
Build and lead a high-velocity production engine that transforms technical concepts into elite, field-ready service and training offerings across the Professional Services Portfolio. This role owns the full collateral and course-delivery lifecycle - from initial brief through go-to-market launch - and is accountable for the platforms, governance, and creative/technical talent that keep the portfolio's content current, on-brand, and field-ready.
The role carries a dual mandate: lead the production engine and serve as the primary link between Production and Sales Enablement/Go-to-Market (GTM), ensuring the portfolio is properly represented in the field. The ideal candidate has managed a diverse staff of technical and creative resources, can work with minimal supervision, and can implement the process changes required to continually mature the team's launch and collateral operations. Technical fluency in network security and vulnerability management is required to evaluate content accuracy and guide the team's technical output.
Your Opportunity:
Strategic Leadership & GTM Alignment
Brand Evolution:
Lead the overhaul of Tenable's corporate “house style” across all One Tenable and Prime assets, and own the Tier 1/2 rebrand timeline.
The Face of Production:
Serve as Professional Services lead for Prime Weekly TV, coordinating with SMEs to deliver high-quality broadcast content on a recurring cadence.
Go-to-Market Liaison:
Act as the bridge between Production, Sales Enablement, and Prime leadership so the collateral roadmap aligns with go-to-market goals and the portfolio is properly represented to the field.
Launch Management:
Plan, coordinate, and execute service and training offering launches, including go-to-market and marketing strategy.
Operational Excellence & Platform Governance
The Assembly Line:
Design and manage scalable, repeatable workflows that take content from initial brief to final delivery, replacing ad hoc production with a governed process.
Platform Management:
Own the LMS and training delivery platforms, the global PS collateral library, and access management for all portfolio assets.
Curriculum Development:
Create and maintain appropriate training curricula, collateral and video recordings.
Governance:
Implement rigorous quality and content review standards for all technical and marketing assets, balancing innovation with the ongoing maintenance of existing offerings.
Cross-Team Collaboration:
Partner with Services Architects, Portfolio Program Management, and Domain Specialists to design, develop, and maintain professional service and training collateral.
People Leadership & Performance
Global Team Management:
Build and lead a diverse, cross-timezone team of technical and creative professionals spanning multimedia design, technical writing, and video production.
Data-Driven Leadership:
Establish and track day-to-day production metrics - throughput, quality, and cycle time - to hold the team accountable to clear output standards.
Talent Development:
Foster a high-performance culture capable of adapting to rapid shifts in corporate direction, messaging, and strategy.
Quality & Stakeholder Management
Content Standards:
Perform content reviews to assure the technical accuracy, brand alignment, and quality of all portfolio collateral before release.
Stakeholder Interface:
Serve as the primary point of contact for internal stakeholders (Sales, Product Marketing, Theatre leadership) regarding production requests and timelines.
Risk & Dependency Management:
Identify launch dependencies and production bottlenecks early, and escalate or resolve blockers before they affect GA dates.
What You'll Need:
8+ years of related experience managing people, projects, and cross-functional processes, ideally in a professional-services or training-content environment
3+ years of direct people-management experience leading creative and/or technical production staff
Experience with go-to-market, marketing, or sales-enablement processes for service or training offerings
Exposure to the full content/product delivery lifecycle: requirements analysis, design, production, review, and launch
B.S. or M.S. in Computer Science, Instructional Design, Communications, or a related field preferred
Working knowledge of network security and vulnerability management; familiarity with Tenable.io, Tenable.sc, and Nessus strongly preferred
Experience administering an LMS and managing a content/collateral library at scale
Familiarity with data and dashboarding tools (e.g., Tableau) to track portfolio health and production metrics
Strong written and verbal communication skills; comfortable presenting to senior stakeholders
Strong initiative and the ability to work remotely, both self-directed and as part of a geographically distributed team
Ability to manage multiple concurrent launches in an agile, frequently shifting environment
This role may require you to work in a hybrid/on-site capacity at our headquarters in Columbia MD or Boston MA. This position is US-based only
Ability to work remotely in a self-directed manner
Ability to sit and work at a computer for extended periods
Physically able to participate in training sessions, presentations and meetings
Some Tenable office travel may be required
#LI-Hybrid #LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$130,000
—
$173,333.33 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Vladivostok
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Product / Web Designer at junior level to join our APAC Partnerships team in Vladivostok, working with our HQ Design team. This role is the design half of a two-person build pair: you and the Partnerships Backend Engineer take an inbound partnerships inquiry and turn it into something a player actually sees — a co-branded web shop, a campaign landing page, a creator or affiliate destination page — and ship it together.
You will design conversion-oriented commerce surfaces for the Traffic Source Partners we onboard, adapt Xsolla and partner brand systems into one coherent look per campaign, and build a reusable component library so the next campaign launches faster than the last one. You will hand off to engineering with real specs and then review the implementation until it matches.
This is an entry-level design role with a live audience. We care more about your portfolio and your eye than your years of experience — recent graduates and self-taught designers with strong work are welcome. If you like designing things that get measured, and you want to see your work convert real traffic in APAC markets, we would love to hear from you.
RESPONSIBILITIES
Design partner-facing surfaces
Design the frontend surfaces created for Traffic Source partnerships: co-branded web shop themes, campaign landing pages, affiliate and creator destination pages, promotional banners, and in-shop merchandising.
Design responsive, mobile-first layouts with the purchase funnel in mind — clarity, hierarchy, trust signals, and a short path to checkout.
Adapt Xsolla brand guidelines and each partner's brand into a single coherent visual system per campaign, without breaking either.
Localise and adapt designs for APAC markets, accounting for language length, local conventions, and regional payment and merchandising context.
Ship with engineering
Work directly with the Partnerships Backend Engineer to take designs from Figma into working frontend — provide specs, states, breakpoints, tokens, and exported assets, then review the build until it matches the design.
Build and maintain a reusable component and template library so new partner campaigns can be assembled rather than designed from scratch.
QA implemented pages across browsers and devices and raise the gaps.
Supporting work
Create supporting collateral for partnerships inquiries: pitch visuals, one-pagers, deck slides, and social or creator kit assets.
Collaborate with HQ Design, follow and contribute to the Xsolla design system, and keep design files, naming, and handoff documentation organised.
Take feedback constructively from HQ Design, Partnerships, and partners, and iterate quickly.
Track work in Jira and keep design documentation current in Confluence.
REQUIREMENTS
1–4 years of experience in product, web, or UI design, or a strong portfolio of personal, freelance, or academic work. A portfolio is required for this application.
Proficiency in Figma — components, auto-layout, variants, and prototyping.
Solid grounding in layout, typography, visual hierarchy, colour, and responsive / mobile-first design.
Working knowledge of Adobe Creative Suite (Photoshop, Illustrator) for asset production.
An understanding of what makes a landing page convert, and a willingness to have your design judged on that.
Able to work within an existing design system and brand guidelines rather than around them.
Attention to detail and a high standard of quality in design execution.
English sufficient for daily collaboration with the HQ Design team; Russian for day-to-day work in the Vladivostok office.
Based in, or willing to relocate to, Vladivostok for an onsite role.
NICE TO HAVE
Basic HTML and CSS — enough to spec accurately and QA an implementation.
Motion and micro-interaction work (After Effects, Framer Motion, Rive, Lottie).
Experience designing e-commerce, storefront, or checkout flows.
Experience with marketing landing pages, A/B testing, or conversion optimisation.
Illustration, 3D, or custom asset creation skills.
Familiarity with the gaming industry, creator and influencer marketing, or affiliate campaigns.
Additional languages relevant to APAC coverage (Korean, Chinese, Japanese).
Professional education in design or a related field.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Brisbane, Australia
Who We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
About the Role
Are you mechanically minded, quality focused, and looking for a hands-on role within a growing industrial services business? We are seeking a
Hose Management Technician
to join our Brisbane team in a permanent full-time capacity.
This role will be primarily supporting the Ampol Oil Refinery in Lytton, playing a key role in the planning, execution and safety of the Hose Integrity Management program on-site.
Reporting to the Hose Management Team, you will play an integral role in ensuring the safe manufacture, inspection, testing, and delivery of hose assemblies while providing exceptional customer support and technical expertise.
Key responsibilities include:
Receiving, inspecting, and managing incoming and outgoing hose assemblies.
Conducting QA/QC activities associated with hose manufacture, delivery, and dispatch.
Manufacturing hose assemblies in accordance with company procedures and relevant industry standards.
Assisting with hose pressure testing and certification activities.
Coordinating hose deliveries and logistics to customer sites.
Carrying out hose inspection, maintenance, and management activities at client locations.
Building and maintaining strong relationships with customer representatives and hose focal points.
Providing technical assistance regarding hose specifications, applications, and maintenance requirements.
Conducting inspections of used hose assemblies and preparing detailed condition reports for customers and internal stakeholders.
Maintaining a safe, organised, and efficient workshop environment.
Requirements
About You
To be successful in this role, you will ideally possess:
Minimum 2+ years experience in a mechanical, hydraulic, hose, industrial services, maintenance, or workshop environment.
Strong mechanical aptitude and attention to detail.
Experience with quality assurance and inspection processes.
The ability to read and follow technical procedures and industry standards.
Strong customer service and relationship-building skills.
Confidence in using Microsoft Outlook and Excel.
Good organisational and time management abilities.
A current driver's licence.
Full Australian Working Rights
A proactive attitude and commitment to workplace safety.
Desirable
Experience in hose assembly, hydraulic systems, fluid transfer equipment, or asset integrity services.
Exposure to industrial, mining, oil & gas, manufacturing, marine, or bulk fluids industries.
Forklift licence.
Pressure testing or inspection experience.
Benefits
What We Offer
Permanent full-time employment.
Brisbane workshop-based role with occasional site travel.
Competitive salary package.
Ongoing training and career development opportunities.
Supportive team environment.
Opportunity to work with industry-leading hose management and maintenance solutions.
A strong safety-focused culture.
Apply Now
If you are looking for a rewarding hands-on role where you can develop your technical skills and work closely with valued customers, we'd love to hear from you.
Submit your application today and become part of a team committed to quality, safety, and exceptional customer service.
ОфисSan Francisco, CA
ОфисГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Canada; Remote, Poland; Remote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ОфисГеография найма не уточнена
ОфисSan Francisco, CA
ОфисseniorГеография найма не уточнена
ОфисГеография найма не уточнена
Mexico City
ГибридSan Francisco
seniorBuild and lead a diverse, cross-timezone team of technical and creative professionals spanning multimedia design, technical writing, and video production