Location: Manila, Philippines
On behalf of
WorkforceTech Client #1
, SD Solutions is looking for a talented
Professional Services Manager
(combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support.
You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in.
Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time
Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles
Build and set up schedules, rules, forms, templates, and policies
Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems)
Assist customers with data transitions (e.g., importing schedules from Excel)
Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early
Advise customers on best practices to ensure successful adoption
Clearly document everything configured and any remaining action items
Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups
Ensure the customer’s account is fully ready for daily operations immediately after onboarding
Requirements:
1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required)
Strong technical aptitude and exceptional attention to detail
Native or near-native English level with excellent presentation and communication skills
Confidence working directly with customers (often non-technical frontline managers)
Ability to break down complex requirements into clear, actionable steps
Highly organized, consistent, and reliable
Fast learner, very tech-savvy, quick to master new tools and systems
Comfortable working US hours (CST/EST time zone) – required for live calls
Previous experience with SaaS configuration, operations, or back-office support – big plus
Advantages:
Connecteam platform (web + mobile, online/offline capabilities)
Excel/CSV for data uploads
Task & project management: Monday.com, Trello, etc.
CRM: HubSpot (familiarity)
Video conferencing: Zoom / Google Meet
Documentation: Notion, Google Docs
AI tools are encouraged and welcomed to boost efficiency
About the company:
A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Manila, Philippines; Comfortable working US hours (CST/EST time zone) – required for live calls
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The Marketing Team
The Marketing Team at OpenZeppelin drives awareness and adoption across every product and service we ship, from the flagship OpenZeppelin Contracts Libraries to security audits, developer tooling, and solutions for financial institutions.
Working hand-in-hand with Product, Design, Sales, and Open Source Engineering, the team owns messaging, go-to-market strategy, content, and events that position OpenZeppelin as the security standard for onchain finance.
What you'll be doing
As OpenZeppelin’s Senior Product Marketer for Financial Services, you will own how we position, launch, and sell our solutions to banks, asset managers, and financial market infrastructures. You will lead the go-to-market for new institutional solutions, from positioning through launch and adoption, and make sure Sales has what it needs to win. You will work AI-native by default: building the workflows, agents, and tools that let you research faster, create better content, and give Sales assets that adapt to every account instead of going stale.
You will
Own positioning and messaging
for our institutional solutions, defining value propositions, differentiators, and messaging by use case and buyer persona.
Lead product launches
for new institutional solutions, from launch plans and timelines through announcement, assets, and post-launch adoption.
Enable Sales with AI-native assets:
sales kits, pitch narratives, one-pagers, battlecards, and evaluation materials built to be customized per account and kept current, not static decks.
Run AI-powered competitive and market intelligence
by building workflows that track competitors, regulatory developments, and industry news, and turn them into actionable insights for Sales, Product, and leadership.
Build use-case and solution pages
directly in our CMS, explaining clearly what we offer, who it is for, and why it matters.
Support early adopter and design partner programs,
shaping the materials and narrative that turn institutional interest into qualified opportunities.
Contribute to institutional content,
including research reports, thought leadership, and newsletter topics, using AI workflows to research, draft, and repurpose efficiently.
Create light social media content
when valuable content or launches go live, in coordination with the wider Marketing team.
Close the loop with the product owners
by bringing customer and market feedback into roadmap and packaging discussions.
Measure what matters
by defining launch and adoption metrics and reporting on results.
Location
All positions at OpenZeppelin are 100% remote, however you should
be located between UTC-5 and UTC+2 to be seriously considered for this position.
You have
3+ years in product marketing at companies selling to institutions: financial services, digital asset service providers, or blockchain companies with an institutional customer base.
A proven track record of marketing to banks, asset managers, or market infrastructures at a company that actually won their business. You already know what these buyers want, how they evaluate, and what makes them move.
An AI-native way of working. You build and use AI workflows daily for content creation, research, competitive monitoring, and sales assets, and can show examples of what you’ve built.
A solid understanding of digital asset and tokenization use cases, such as tokenized deposits, money market funds, repo, and stablecoins.
Exceptional writing skills, with the ability to make complex technical and regulatory topics clear and credible for senior audiences.
Experience working closely with Sales and Product to turn strategy into assets that are actually used in deals.
Strong project management skills and comfort working through compliance and approval processes.
A self-driven, collaborative mindset that thrives in dynamic environments.
Nice to have
Experience in product marketing for services (security, consulting, or professional services), not only software products.
Experience building web pages through a headless CMS such as Sanity.
Familiarity with blockchain technology and smart contract development.
Experience running beta, pilot, or design partner programs.
Experience with HubSpot or similar marketing automation tools.
Logistics:
Our interview process takes place on Zoom and tends to consist of the following stages:
Recruiter Interview (30-45 min)
Hiring Manager Interview (60 min)
Team Interview (45 min)
Leadership Interview (30 min)
Paid, take-home work test (Lasting up to 10 days)
Reference checks
Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance.
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Location: Singapore
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
We are looking for a hands-on Revenue Operations Manager to partner closely with APAC sales leadership, drive commercial planning and performance, and build a growing team focused on improving sales execution across the region.
Based in Singapore, you will support a 100+ person GTM organization across Southeast Asia, ANZ, India, South Korea, and Japan. You will navigate the needs of markets at different stages of growth, balancing regional priorities with the development of consistent, scalable operating practices.
As part of the global RevOps organization, you will work across analytics, systems, and operations to turn business insights and field feedback into improvements in sales execution and productivity. You will also help shape how we leverage AI and automation to simplify processes, reduce manual work, and enable our sales teams to move faster.
KEY RESPONSIBILITIES
1. Partner with regional leadership on commercial strategy. Evaluate growth opportunities and business performance across APAC markets, translate regional objectives into quarterly priorities, and recommend where to focus sales resources and investments.
2. Own territory planning and execution. Lead territory design, rollout and ongoing management with Sales and global RevOps; align account allocation to market potential, seller capacity and ramp, and resolve coverage gaps.
3. Drive capacity and quota planning. Partner with Sales, Finance and RevOps on headcount, capacity and regional quotas; translate plans into territory targets and track attainment.
4. Shape regional pipeline targets. Partner with Sales and Marketing to establish pipeline creation and coverage targets, identify gaps across markets and segments, and develop targeted actions to improve pipeline health and conversion.
5. Run the regional operating cadence. Lead weekly, monthly and quarterly business reviews that produce decisions, owners and deadlines; track performance, escalate blockers and close out actions.
6. Strengthen forecast discipline. Challenge assumptions with sales leaders and managers, inspect changes and surface risks, slippage and upside early.
7. Improve productivity through AI and automation. Gather seller and leadership feedback, prioritize opportunities with GTM Systems, define requirements, pilot improvements and measure adoption, time saved and execution speed.
8. Deliver cross-functional change. Represent APAC in global initiatives, surface regional business needs to global teams, and coordinate implementation and adoption across Sales, Finance, Marketing, Enablement, and GTM Systems.
MUST-HAVES
- Experience leading and developing sales operations, revenue operations or commercial business partnership teams across the APAC region
- A track record of translating analysis into action and measurable results.
- Credibility with senior sales leaders and the ability to influence decisions without formal authority.
- Strong commercial judgment across territories, capacity, quotas, pipeline, forecasting and seller productivity.
- Experience delivering cross-functional improvements in a growing B2B technology business.
- Ability to operate independently, prioritize competing business needs, and drive execution in a fast-paced, evolving organization.
NICE-TO-HAVES
- Experience supporting sales organizations across multiple APAC markets.
- Experience building and scaling commercial operations in a high-growth organization.
- Experience identifying and implementing process improvements through automation and AI.
FOUNDATIONAL SKILLS
- Analytical problem solving.
- Clear communication and constructive challenge.
- Prioritization, ownership and follow-through.
- Coaching and delegation.
- Process improvement and AI/automation judgment.
WHAT SUCCESS LOOKS LIKE
- Regional leaders have clear priorities backed by evidence and practical action plans.
- Territories, capacity and quotas are aligned to regional opportunity and field realities.
- Pipeline and performance gaps trigger timely interventions with measured outcomes.
- Business reviews consistently produce decisions and completed follow-up.
- Business partners earn leaders’ trust and operate with increasing independence.
- Seller feedback leads to adopted process improvements that save time and accelerate execution.
- Regional feedback improves global priorities, and global initiatives are used effectively in the field.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Tbilisi, Georgia
On behalf of
WorkforceTech Client #1
, SD Solutions is looking for a talented
Professional Services Manager
(combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support.
You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in.
Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time
Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles
Build and set up schedules, rules, forms, templates, and policies
Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems)
Assist customers with data transitions (e.g., importing schedules from Excel)
Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early
Advise customers on best practices to ensure successful adoption
Clearly document everything configured and any remaining action items
Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups
Ensure the customer’s account is fully ready for daily operations immediately after onboarding
Working hours: 12 PM - 9 PM Tbilisi time
Requirements:
1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required)
Strong technical aptitude and exceptional attention to detail
Native or near-native English level with excellent presentation and communication skills
Confidence working directly with customers (often non-technical frontline managers)
Ability to break down complex requirements into clear, actionable steps
Highly organized, consistent, and reliable
Fast learner, very tech-savvy, quick to master new tools and systems
Comfortable working US hours (CST/EST time zone) – required for live calls
Previous experience with SaaS configuration, operations, or back-office support – big plus
Shared Tools & Stack:
Connecteam platform (web + mobile, online/offline capabilities)
Excel/CSV for data uploads
Task & project management: Monday.com, Trello, etc.
CRM: HubSpot (familiarity)
Video conferencing: Zoom / Google Meet
Documentation: Notion, Google Docs
AI tools are encouraged and welcomed to boost efficiency
About the company:
A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Serve as Mistral AI’s senior technical authority for critical electrical, mechanical and life-safety infrastructure across assigned colocation sites. Protect the availability of high-density AI compute by identifying technical risks before they become incidents, challenging infrastructure operating practices and verifying that power and cooling systems perform within agreed requirements.
Operating context & accountability
Working with Engineering Operations leadership, IT Operations, hardware partners and colocation providers, you will provide hands-on technical assurance across a site or cluster. You will assess provider performance, advise on critical decisions, support incident response and ensure operational learning drives durable improvements. The role focuses on technical oversight and influence rather than direct management of the colocation provider’s maintenance workforce.
Technical assurance and operational risk
- Own and maintain the site technical risk register, including electrical and mechanical single points of failure, maintenance exposure, redundancy limitations, cooling capacity, liquid-cooling interfaces and common-mode failure scenarios.
- Assess the resilience of utility connections, MV/LV distribution, transformers, generators, UPS, switchgear, busways, protection systems, pumps, cooling plant, controls and monitoring against the contracted operating envelope.
- Review provider preventive maintenance strategies, schedules, critical asset condition and outstanding defects; identify maintenance deferrals and vulnerabilities that may affect AI compute availability.
- Critically review high-risk methods of procedure, electrical switching and isolation plans, planned impairments, work sequencing, contingency measures, rollback plans and restoration criteria.
- Validate the completeness and quality of technical documentation, including single-line diagrams, P&IDs, operating sequences, alarm matrices, capacity records, asset registers and operating procedures.
- Use BMS/EPMS trends, alarms, power-quality records and cooling telemetry to identify abnormal operating conditions, capacity constraints and deteriorating resilience before service is affected.
Incident response, investigations and reliability
- Act as a senior engineering escalation point during major infrastructure incidents; rapidly assess failure domain, remaining redundancy, safety implications, likely IT impact and viable restoration options.
- Coordinate technical information across the colocation provider, Mistral IT Operations and OEM partners, ensuring accurate incident timelines, risk communication and controlled return to service.
- Review and challenge root-cause analyses, distinguishing immediate triggers from underlying design, maintenance, controls, process and organizational contributors.
- Define and follow up corrective and preventive actions, requesting evidence of implementation and verifying that recurring failure modes have been addressed.
- Identify systemic trends across sites and share lessons learned with engineering design, commissioning and regional operations teams.
- Support emergency response planning and tabletop exercises covering loss of utility, cooling failures, liquid leaks, fire/life-safety events and critical equipment failures.
Capacity delivery, commissioning and change control
- Participate in design and constructability reviews for expansions, retrofits and new AI deployments; flag operational, maintainability and resilience concerns early.
- Review commissioning and integrated systems testing plans, including power transfers, redundancy scenarios, controls failure modes, cooling recovery and operational readiness criteria.
- Challenge test results and acceptance evidence against defined electrical, thermal and operational requirements; track unresolved technical issues through handover.
- Partner with IT Operations on rack power and thermal limits, direct-to-chip liquid cooling, coolant distribution unit boundaries, leak response and load-restoration dependencies.
- Assess proposed changes to critical infrastructure, including concurrent maintenance, controls updates and brownfield works; recommend safeguards and escalation where exposure is unacceptable.
- Provide technical coaching to internal stakeholders, contribute to engineering standards and support recruitment and knowledge sharing as the portfolio expands.
Success measures
- Critical technical risks are identified early, prioritized and reduced through verified mitigation actions, supporting Mistral’s availability objectives.
- High-risk maintenance and infrastructure changes receive timely, evidence-based technical review with clear mitigations and escalation.
- Major incidents are diagnosed accurately, communicated effectively and followed by robust root-cause analysis and verified corrective actions.
- New and expanded capacity meets agreed redundancy, electrical, cooling and operational acceptance requirements.
- Repeat failures, unresolved high-severity defects and preventable technical deviations decrease over time.
Minimum qualifications
- 5–7+ years in critical facilities engineering, commissioning, data center operations or technical assurance in high-availability environments.
- Strong practical knowledge of critical electrical infrastructure (UPS, generators, MV/LV distribution, switchgear and protection) and mechanical systems (cooling plant, pumps, controls and heat rejection).
- Ability to review single-line diagrams, operating sequences, technical procedures, maintenance plans, commissioning evidence and root-cause analyses.
- Demonstrated experience troubleshooting complex infrastructure incidents and influencing external technical teams without direct line authority.
- Clear written and verbal English communication, sound judgment under pressure and willingness to travel and participate in incident escalation as needed.
Preferred experience
- Full technical governance, multi-site operations or mission-critical facilities serving high-density AI/HPC workloads.
- Experience with direct-to-chip liquid cooling, CDUs, facility/technology cooling interfaces, water quality, leak detection and rack-level thermal management.
- Integrated systems testing, EPMS/BMS trend analysis, protection coordination, failure-mode reviews and cross-site engineering standardization.
- Experience partnering with hardware OEMs, design engineers, commissioning teams and infrastructure providers during live-site expansion.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Shape the engineering foundations of Mistral AI’s next generation of compute capacity while improving the resilience of the infrastructure already in service. This role combines technical design leadership with field reliability engineering: you will establish demanding, practical requirements for colocation power and cooling, scrutinize proposed solutions and turn operating experience into better designs, safer changes and more reliable AI capacity.
Operating context & accountability
Mistral deploys high-density AI infrastructure in colocation facilities, where partners operate the underlying critical plant. You will be Mistral’s technical counterpart to providers, designers, commissioning specialists and internal IT and capacity teams. The position combines forward-looking design authority with hands-on technical investigation and portfolio reliability improvement. It requires depth in one core engineering discipline and the judgment to lead multidisciplinary decisions with specialist support.
Key responsibilities — design and technical standards
- Own and continuously improve Mistral’s technical design criteria and colocation requirements for new facilities, expansions and retrofits, including availability objectives, failure domains, maintainability and operational flexibility.
- Translate GPU platform roadmaps into measurable facility envelopes: IT load and transients, rack density, electrical topology, redundancy, cooling capacity, supply/return temperatures, flow, pressure, water quality and monitoring.
- Review utility and MV/LV arrangements, transformers, generators, UPS, switchgear, busway, protection coordination, earthing, power quality and metering for suitability under demanding AI loads.
- Review mechanical and controls architecture, including chilled-water and heat-rejection systems, pumps, control sequences, CDU integration, leak detection, filtration, water treatment and cooling recovery scenarios.
- Lead multidisciplinary reviews of single-line diagrams, P&IDs, sequences of operation, design calculations, capacity models, failure-mode studies and proposed deviations; document risks and decisions.
- Participate in site selection, technical due diligence, provider RFPs, design milestones and commercial technical schedules, challenging assumptions before they become delivery constraints.
- Define design review and exception processes that balance performance, resilience, deployment speed, efficiency, capital cost and long-term operability.
Key responsibilities — commissioning and delivery assurance
- Partner with delivery and commissioning teams to define functional and integrated testing requirements, acceptance criteria, evidence packages and outstanding-defect management.
- Validate that electrical and cooling infrastructure can support the contracted AI load envelope under normal, maintenance and credible fault conditions.
- Review test scripts and results for loss of utility, UPS/generator transitions, cooling component failures, controls faults, CDU interface events and staged restoration where applicable.
- Ensure operational handover includes accurate drawings, asset and interface registers, monitoring points, setpoints, maintenance constraints, emergency procedures and unresolved risk ownership.
- Support live-site changes and capacity upgrades with a disciplined review of impact, sequencing, rollback plans and operational readiness.
Key responsibilities — field reliability and root-cause analysis
- Act as a technical escalation point for recurring or high-impact electrical, mechanical and controls incidents across operational colocation sites.
- Analyze alarms, BMS/EPMS trends, event sequences, power-quality records, cooling telemetry, commissioning findings and maintenance evidence to distinguish symptoms from systemic causes.
- Lead or challenge technical root-cause investigations with colocation partners, including common-mode failures, protection miscoordination, thermal instability, control logic, hydraulic performance and hidden capacity limitations.
- Develop risk-ranked corrective actions and reliability improvement programs; validate effectiveness through evidence and post-change monitoring.
- Identify fleet-wide patterns and feed lessons learned into reference designs, acceptance tests, technical specifications and provider governance.
- Review maintenance and change proposals that create material exposure to compute availability, providing clear technical recommendations and escalation where required.
Key responsibilities — collaboration and leadership
- Work with IT hardware, network and platform teams to understand the operational consequences of rack-level and cluster-level failure domains.
- Influence colocation providers, consultants and OEM partners through technically rigorous, fact-based reviews without relying on direct operational authority.
- Present design trade-offs, reliability risks and investment recommendations in language accessible to engineering leadership and business stakeholders.
- Develop reusable standards, technical playbooks and engineering knowledge sharing to support consistent decisions across a rapidly expanding portfolio.
What success looks like
- New capacity is accepted against well-defined electrical, thermal and resilience criteria with transparent technical exceptions.
- Design risks are identified early, reducing late changes, stranded capacity and avoidable operational constraints.
- Repeat incidents and unresolved critical engineering defects decrease as corrective actions are verified.
- Field experience produces measurable improvements to future designs and live-site operating resilience.
Minimum qualifications
- At least 8 years in mission-critical data center design, engineering, commissioning or technical reliability, including responsibility for complex technical decisions.
- Degree in electrical or mechanical engineering, or equivalent professional experience, with deep knowledge in one discipline and strong working knowledge of the other.
- Demonstrated expertise in critical power and cooling architecture, redundancy, failure-mode analysis and operational risk management.
- Experience reviewing engineering drawings, calculations, commissioning evidence and root-cause analyses, and coordinating technical specialists.
- Ability to influence colocation providers and cross-functional stakeholders; excellent English communication and willingness to travel.
Preferred qualifications
- Experience with AI/HPC infrastructure, high-density accelerator platforms and direct-to-chip liquid cooling.
- Knowledge of CDUs, facility-to-technology cooling interfaces, hydraulic performance, cooling-water quality and leak management.
- Experience with electrical protection/selectivity, power quality, controls sequences, integrated systems testing and BMS/EPMS analytics.
- Experience creating technical standards across multiple sites or providers, including design deviations and fleet-wide reliability improvements.
- Professional engineering registration or equivalent technical credentials.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote - US
About the Job:
LaunchDarkly is looking for a Director, People Programs, Systems & Analytics to establish operational objectives, roadmaps, work plans, and operating rhythms for People programs, systems, analytics, and AI, translating the People Operations strategy and LaunchDarkly’s priorities into executable plans.
Your team will develop technical and AI-assisted capabilities while turning workforce data into analytics and insights that allow the business to make informed decisions. This role reports to the Senior Director, People Operations.
In this role you will lead a small team and establish the framework for responsible AI use regarding People data. You will partner with Legal, Security, and IT, and recommend solutions that improve reporting, employee support, and efficiency.
Responsibilities:
Design the vision, strategy, roadmap, governance, and operating rhythms for all People programs, systems, analytics and AI, in alignment with LaunchDarkly’s business and People priorities. Manage the orchestration and successful completion of organization wide deliverables including OKRs, annual deliverables, and key projects, acting as a visible leader and facilitator within the People organization.
Lead, coach, and develop a small, high-performing team, creating clarity, strong partnerships, and a culture of thoughtful execution and continuous improvement.
In partnership with the Director, People Operations, ensure that programs and operating processes across the employee lifecycle, including onboarding, offboarding, employee data, documentation, compliance-related workflows, employee support, and international operations can be optimally managed through our HR tech stack with measurable, decision-informing analytics
Design and evolve the People technology ecosystem, ensuring systems are integrated, scalable, secure, fit for purpose, and aligned to the employee and business experience.
Establish standards for People data quality, definitions, governance, access, documentation, and stewardship, and build trusted reporting and self-service insights for People partners and business teams.
Design an analytics strategy that translates workforce data into executive-ready narratives and practical recommendations across headcount, attrition, hiring, organizational health, employee experience, and workforce planning.
Define a responsible AI strategy for the People function, including use-case prioritization, governance, human oversight, and adoption of solutions that improve reporting, decision-making, employee support, and operational efficiency.
Partner with the Senior Director, People Operations, functional partners, and subject-matter experts to translate capability gaps into scalable learning experiences, then measure participation, effectiveness, behavior change, business impact, and equity of access.
Lead change management for new systems, programs, policies, and processes, including communications, training, stakeholder readiness, adoption, and post-launch improvement.
Manage vendors, dependencies, and tradeoffs, bringing structure to ambiguity and maintaining a clear view of value, risk, and long-term scalability.
Qualifications:
15+ years of experience in People Operations, including 5 years leadership across People Programs, People Systems, People Analytics, or a similarly complex function. Experience should include the selection and optimization of HRIS and Talent systems at small and medium- to large-sized companies.
A track record of organization-wide project and program management, designing operating models, building roadmaps, and delivering cross-functional programs at scale.
Implementation and development of comprehensive data analytics, reporting, and dashboarding tools for Human Resources and Talent organizations with knowledge and experience in AI-enablement for those functions.
Experience managing and developing a team and building strong cross-functional partnerships.
Experience designing, managing, or improving integrations across HR systems and connected People tools to support reliable data flows and scalable operations.
Strong understanding of how People systems, processes, data, and employee programs fit together. Experience improving HR technology, data quality, reporting, analytics, automation, or self-service decision support.
Practical experience evaluating or advancing AI use cases, with sound judgment around sensitive employee data, privacy, governance, accuracy, and human oversight.
Excellent written communication, prioritization, program management, and change leadership skills.
About You:
You are a strategic, systems-oriented People leader who connects technology, data, programs, and human experience.
You can set organization-wide direction at the program level while engaging deeply enough to understand implementation details and remove barriers.
You are ambitious about innovation, pragmatic about execution, and thoughtful about risk and employee trust.
You are curious about People analytics and AI and disciplined about where they should and should not be applied.
You are collaborative, grounded, proactive, and committed to building scalable, equitable experiences for employees and managers.
What Success Looks Like:
The People team has a clear, prioritized roadmap across programs, systems, analytics and AI.
The People team has stronger governance, clearer processes, more reliable data, and fewer manual or fragmented workflows.
People partners and business teams have trusted, actionable insights for workforce planning and People decisions, with responsible AI use cases improving efficiency and decision support.
The team is engaged, growing, and recognized as a strategic partner that delivers meaningful outcomes across the company.
Pay:
Target pay ranges based on Geographic Zones* for Level M4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$191,800
- 263,670
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600
- $237,270
**
Zone 3:
All other US locations - $
163,000 - $224,070
**
All Zones inclusive of 15% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Colombia; Argentina; Brazil
On behalf of
WorkforceTech Client #1
, SD Solutions is looking for a talented
Professional Services Manager
(combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support.
You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in.
Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time
Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles
Build and set up schedules, rules, forms, templates, and policies
Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems)
Assist customers with data transitions (e.g., importing schedules from Excel)
Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early
Advise customers on best practices to ensure successful adoption
Clearly document everything configured and any remaining action items
Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups
Ensure the customer’s account is fully ready for daily operations immediately after onboarding
Requirements:
1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required)
Strong technical aptitude and exceptional attention to detail
Native or near-native English level with excellent presentation and communication skills
Confidence working directly with customers (often non-technical frontline managers)
Ability to break down complex requirements into clear, actionable steps
Highly organized, consistent, and reliable
Fast learner, very tech-savvy, quick to master new tools and systems
Comfortable working US hours (CST/EST time zone) – required for live calls
Previous experience with SaaS configuration, operations, or back-office support – big plus
Shared Tools & Stack:
Connecteam platform (web + mobile, online/offline capabilities)
Excel/CSV for data uploads
Task & project management: Monday.com, Trello, etc.
CRM: HubSpot (familiarity)
Video conferencing: Zoom / Google Meet
Documentation: Notion, Google Docs
AI tools are encouraged and welcomed to boost efficiency
About the company:
A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
Webflow is looking for a Lead Platform Engineer, Identity & Access to own how our workforce, devices, and automations authenticate and get access to what they need. Okta is our primary identity platform, and you’ll take it from a tool that works to a platform that is deliberately architected, governed, and easy to build on.
You’ll partner extensively with Security on policy, risk, and detection, bringing the engineering depth to turn their requirements into systems that run reliably. Making access safe by default without slowing people down is the central challenge of the role.
ABOUT THE ROLE:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $232,000 - 290,000
- Zone B: $217,600 - 272,000
- Zone C: $204,800 - 256,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Senior Director, Information Technology
AS A LEAD PLATFORM ENGINEER, IDENTITY & ACCESS, YOU’LL:
- Own the identity architecture and roadmap for workforce identity, with Okta as the core platform, including build versus buy decisions
- Bring our Okta tenant under proper management, with configuration standards, hardening, change control, and configuration as code (Terraform, APIs, Okta Workflows, or scripts where the platform falls short)
- Automate the identity lifecycle from joiner to leaver, using our HRIS as the source of truth and SCIM to downstream applications
- Build paved roads for application onboarding, including standard SSO patterns, provisioning templates, and federated access to our cloud and source control platforms, so app owners can integrate without platform team involvement
- Design the access model: role based access control (RBAC), least privilege, request and approval workflows, and access reviews, with tooling that answers “who has access to what, and why” and produces audit evidence automatically
- Strengthen how access is granted through phishing resistant MFA, device trust and risk signals, and governed non human identities (service accounts, tokens, OAuth grants, and AI tools and agents), and stream identity telemetry to Security for detection and response
- Serve as the top escalation point and primary responder for identity incidents and outages should they arise, including on call coverage for critical identity services, post incident reviews, and log analysis with Security
- Manage the Okta vendor relationship, licensing, and cost
ABOUT YOU:
REQUIREMENTS:
- Minimum of 8 years in identity, platform, or infrastructure engineering, including ownership of a workforce identity platform at meaningful scale
- Deep hands on experience architecting an enterprise identity provider, with Okta strongly preferred
- Fluency in SAML, OIDC, OAuth 2.0, and SCIM, including debugging at the token and assertion level
- Experience with identity governance, including RBAC design, HRIS driven lifecycle automation, and meeting audit requirements
- Strong grounding in Zero Trust and identity based attacks, including device trust and the security of non human identities
- Scripting ability (Python, JavaScript, or similar) and infrastructure as code experience, such as Terraform
- Clear communication with senior and executive audiences, including driving architecture decisions
- Nice to have: experience governing identities for AI tools and agents, and Okta certifications
You’ll thrive as a Lead Platform Engineer, Identity & Access if you:
- Design like an attacker, asking how every control could fail or be abused, and respect that one policy change can lock out the whole company
- Get results with Security, HR, and application owners through influence, not authority
- Care as much about adoption as correctness
- Bring order to an under managed environment without waiting for a perfect plan
- Use AI tools with good judgment
- Are comfortable as the lead identity expert, mentoring others and setting the standard
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As a Staff Product Engineer at Docebo, you won't just ship features—you will define product direction and solve high-impact, ambiguous technical challenges across our entire ecosystem. Operating at the dynamic intersection of product strategy, full-stack architecture, and AI-accelerated execution, you will design scalable, long-lived systems that power the future of work-based learning. In this pivotal role, you will elevate both our modern tech ecosystem and the engineers around you, turning complex technical possibilities into seamless experiences for millions of learners worldwide.
THE DAY-TO-DAY 🛠️
- Architect the Future: Define long-term architectural standards and design resilient systems, leveraging our modern stack—including serverless services, Node.js (TypeScript), Golang, PHP, Angular, React, and AWS cloud infrastructure—to maximize performance and developer velocity.
- Lead High-Impact Initiatives: Spearhead complex, end-to-end, cross-functional product initiatives from problem framing straight through to measurable business outcomes.
- Shape Product Strategy: Partner closely with Product and Design leaders to influence roadmaps, test assumptions, and ensure technical leverage is built into strategic decisions.
- Create AI-Powered Leverage: Institutionalize AI-assisted development practices, standards, and guardrails to help our teams safely ship faster with dramatically higher output.
- Elevate Engineering Excellence: Raise the bar across CI/CD, observability, testing, and operational reliability while eliminating systemic bottlenecks across teams.
- Connect with Customers & Impact: Engage directly with internal stakeholders and customers to deeply understand pain points, using product analytics tools to design experiments and measure results.
- Mentor and Multiply: Coach engineers across disciplines on architecture, product thinking, and AI tools, driving alignment and leading through technical credibility.
YOUR SUPERPOWERS ⚡
- SaaS Mastery: 10–12+ years of full-stack software development experience with a proven track record of designing, building, and shipping complex SaaS products end-to-end.
- Language & Tech Agility: Experience working with multi-language backends and frameworks—our stack uses PHP, Node.js, Golang, Angular, React, and serverless technology—and a readiness to tackle scalability, ADRs, and performance tasks in PHP services without requiring prior PHP proficiency.
- AI-Assisted Power: Mastery of AI-assisted development tools (Claude Code, Cursor, Codex, or similar) with a habit of leveraging them daily to supercharge software output.
- Analytics & Experimentation Drive: Advanced fluency with product analytics platforms (PostHog, Amplitude, Mixpanel) and comfortable driving experimentation through feature flags and A/B testing.
- DevOps & Cloud Proficiency: Advanced experience with CI/CD pipelines, cloud environments (AWS), containerization (Kubernetes), and modern observability practices.
- Ambiguity Navigation: Exceptional ability to break down complex, undefined problems into crisp, executable technical plans with clear tradeoffs.
- Leadership & Collaboration: Outstanding track record of mentoring engineering talent, communicating directly with customers and stakeholders, and influencing cross-functional teams without direct authority.
BONUS POINTS 🎯
- Diverse Tech Expertise: Hands-on experience with modern backend or frontend languages (Node.js, TypeScript, Go, Angular, React Native) that add versatility to our multi-tech ecosystem.
- Advanced Academic Background: A Bachelor’s, Master’s, or PhD in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
OUR INTERVIEW PROCESS 📋
- Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.
- Step 2: A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.
- Step 3: A deep-dive technical and architectural assessment to explore your approach to system design, AI leverage, and problem-solving.
- Step 4: A final panel interview focusing on cross-functional collaboration, product strategy alignment, and leadership.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Remote — North America (Aligned with U.S. Time Zones)
Workplace: Remote
COMPANY
At 0x https://0x.org/, our mission is to "Create a Tokenized World Where All Forms of Value Can Flow Freely". We deliver this to web3 builders with a delightfully simple suite of developer APIs that provide faster trading, better prices, and superior user experience.
Founded in 2017, we’ve processed over 211M+ transactions and $180B+ in trading volume from users trading on Matcha, Coinbase Wallet, Robinhood Wallet, Phantom, Rainbow, DefiLlama, MetaMask, Zerion, Zapper, and many more. Our investors include Greylock Partners, Pantera Capital, and Jump Crypto.
When you join 0x, you’ll become part of a veteran team of crypto builders who know the importance of code quality, team cohesion, and a culture of learning.
About the role
We’re hiring a Business Development Manager to grow 0x’s footprint across the leading trading apps in crypto. We already power many of the top wallets, terminals, trading bots and launchpads on EVM. You’ll build on that position while helping establish 0x on Solana.
This role is for someone who’s part of crypto, not just selling into it. You use onchain products daily, follow CT and are well connected across the space. You’re as comfortable closing a structured, multi-month deal with a major wallet as an informal one in a Telegram chat.
You’ll join a team of three, reporting to our Head of Sales and working alongside our Institutional Sales Lead.
New York location preferred, but we’re open to exceptional candidates elsewhere in the Americas or Europe with strong overlap with US working hours.
What you’ll do
- Find and qualify opportunities across EVM and Solana, from new apps that need swap infrastructure to established platforms that can benefit from 0x’s trade execution.
- Own deals from first outreach through go-live: lead discovery, technical scoping, commercial negotiations and contracting, bringing in Engineering and Legal to resolve blockers along the way.
- Drive trading volume and revenue through your partnerships, staying close to customers to understand their evolving needs and identify opportunities for expansion.
- Share customer and market feedback with Product and Engineering on routing, execution quality, latency, feature gaps and more.
- Help shape our cryptonative sales playbook, including targeting, lead qualification, positioning and deal terms.
- Represent 0x at conferences and ecosystem events around the world.
What you’ll bring
- 4+ years in business development or sales, with a proven track record of sourcing and closing deals with cryptonative teams.
- Strong, hands-on knowledge of the Solana ecosystem and an existing network of founders, operators, and decision-makers across Solana wallets, terminals, trading bots and launchpads.
- Experience selling a technical product, such as APIs, infrastructure or developer tooling, to engineers and business teams alik
- Experience building your own pipeline from scratch, without SDR support.
- Experience negotiating commercial terms for onchain trading products, such as swap fees, trade surplus, API pricing and revenue-sharing agreements.
- A strong understanding of onchain trading and execution quality, including how price impact, slippage, gas costs and fees affect trading outcomes.
- Ability to travel globally for customer meetings, conferences, ecosystem events, and annual team offsites.
- Aligned with our core values https://0x.org/post/the-0x-mission-and-values: do the right thing, consistently ship, and focus on long-term impact.
Nice to have
- Comfortable navigating onchain data from platforms like Dune and DefiLlama to spot trends, size opportunities and benchmark 0x against competitors.
- Experience at a DEX, aggregator or onchain trading infrastructure company.
BENEFITS
- The base salary range for this position is USD $120,000 - $225,000 + variable pay + equity + ZRX tokens + benefits. Within the range, individual pay is determined by job-related skills, experience, location, business needs, and candidate preferences between the different compensation elements.
- Comprehensive insurance (medical/dental/vision/life/disability) for U.S.-based employees — 100% of base plan covered for you and dependents
- 401k and FSA for U.S.-based employees
- Monthly mobile phone bill, wellness, and pre-tax transportation expense
- Covered mental health benefits (included professional therapy sessions)
- A supportive remote environment
- Lunch reimbursement for all employees across the globe!
- Stipend for your ideal remote / WFH set-up: headphones, and any other work gear you may need
- 12-week paid parental leave
- Great office conveniently located in the SF Financial District for those in the region!
- Flexible vacation: Take time when you need it (and we really mean it!)
0x and its associated entities are dedicated to fostering diversity, inclusion, and belonging in its teams and workforce, and are proud to be equal opportunity employers. 0x does not make employment or hiring decisions on the basis of race, color, creed, religion, sex (including those who are pregnant or have given birth), sexual orientation, gender, gender expression or identity, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy, citizenship, national origin, immigration or citizenship status, political affiliation, or any other basis that is protected by applicable local, state, or federal laws. This includes not making such decisions based on the status itself, as well as any associations, perceptions, and assumptions made regarding these statuses. 0x will also consider qualified applicants with arrest and conviction records in a way that is consistent with San Francisco’s Fair Chance Ordinance and similar local laws. Our commitment to equal employment opportunity extends to ensuring that all applicants and employees can perform to their fullest potential, including through obtaining reasonable accommodations when necessary.
Location: Paris; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
Mistral AI is seeking Applied Scientists and Research Engineers focused on formal methods. You will design, train, and deploy SOTA large language models and apply them to diverse use cases.
You'll work cross-functionally with internal and external science, engineering, and product teams to deliver high-impact AI solutions.
WHAT YOU WILL DO
- Run pre-training, post-training and deploy state of the art models on large clusters.
- Generate and curate datasets for theorem proving and software verification, and build evaluators and benchmarks for formal reasoning.
- Develop the necessary tools and frameworks to facilitate data generation, model training, evaluation and deployment.
- Collaborate with cross-functional teams to tackle complex use cases.
- Manage research projects and communications with client research teams.
WHAT WE'RE LOOKING FOR
- Fluent in English with excellent communication skills — at ease explaining complex technical concepts to both technical and non-technical audiences.
- Expert with PyTorch or JAX.
- Not afraid of contributing to a big codebase; finds their way around independently with little guidance.
- Writes clean, readable, high-performance, fault-tolerant Python code.
- Doesn’t need roadmaps: moves independently and navigates uncertainty with confidence.
- Low-ego, collaborative and eager to learn.
- Track record of success through personal projects, professional projects or academia.
NICE TO HAVE
- PhD / Master in a relevant field (Computer Science, Mathematics, Machine Learning).
- Experience with autoformalization, proof automation, or verified code generation.
- Experience with reinforcement learning using verifiable rewards, ideally from Lean or other proof assistants.
- Contributions to a large open-source or industry codebase.
- Publications in top academic journals or conferences.
- Enjoys improving existing code: typing, tests, CI pipelines.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step into the engine room of our Professional Services team as the Resource Planning Lead, where you’ll play a pivotal role in matching top-tier talent with exciting engagements! In this dynamic execution and analytics role, your mission is to build seamless schedules, maintain crystal-clear data, and proactively spot risks before they happen to keep our delivery capacity running smoothly. If you love optimizing processes, championing data quality, and envisioning a clear path toward PS operations or delivery leadership, this is your chance to make a massive impact behind the scenes.
💻 THE DAY-TO-DAY
- Matchmaker Extraordinaire: Process staffing requests from intake to assignment, perfectly aligning consultants to engagements based on their unique skills, availability, and project timelines.
- Architect the Schedule: Maintain accurate and current resource schedules and assignments within Kantata (our PSA platform) to ensure our allocations are always up to date.
- Spot the Gaps: Proactively flag scheduling conflicts, over-allocations, and staffing gaps to practice leads and the Resource Manager, while bringing creative options to the table to resolve them.
- Drive Data Brilliance: Produce insightful weekly and monthly reports on utilization, bench time, time-to-staff, and forecast versus actuals to power strategic leadership decisions.
- Master the Matrix: Keep our skills matrix shining by meticulously collecting and verifying consultant skill updates, certifications, and assignment data.
- Empower Our Partners: Take charge of partner resource administration by tracking assignments, managing scorecards, and ensuring partner onboarding logistics run without a hitch.
- Automate the Future: Champion process improvement by leveraging AI tools and automation to slash manual work in scheduling, reporting, and data cleanup.
🦸 YOUR SUPERPOWERS
- Educational Foundation: You hold a Bachelor's degree in business, operations, analytics, or a related field, or possess equivalent real-world experience.
- Experience in Action: You bring 1 to 3 years of experience in scheduling, resource coordination, operations, project coordination, or a similar analytical role.
- Spreadsheet Sorcery: You boast strong Excel or Google Sheets skills, making data analysis and reporting look like absolute magic.
- Master Organizer: You are highly organized, impeccably detail-oriented, and entirely comfortable juggling multiple moving requests at once without missing a beat.
- Clear Communicator: You have crisp written and verbal communication skills, plus the confidence to proactively follow up with colleagues to gather the information you need.
- Tech-Forward Thinker: You are incredibly comfortable with AI tools and have a passionate interest in automating repetitive, manual work to work smarter, not harder.
⭐ BONUS POINTS
- Industry Insider: You have internship or co-op experience specifically within professional services.
- Platform Pro: You have hands-on exposure to Kantata (Mavenlink) or another sophisticated PSA or scheduling platform.
- SaaS Enthusiast: You bring a keen interest in the LMS, HCM, or SaaS space.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Paris; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Research Engineer on the Latency & Throughput team, you will push the frontier of LLM inference by researching and prototyping techniques that reduce latency and increase throughput — from speculative decoding and quantization to KV compression and new attention variants. The team sits at the intersection of research and production: you will take ideas from recent literature, form hypotheses, run experiments, and ship the techniques that prove out into our serving stack.
This role sits between our inference engineers, who own the production serving stack, and our research scientists, who focus on paper-level contributions. You will be more science-focused than a pure engineer: you are expected to generate new ideas, keep up with the state of the art, and implement proof-of-concepts that bridge the gap between academic results and production impact. Some techniques you explore will be lossy or require integration into training — retraining models, tuning architectures, or training auxiliary models to improve inference.
You will work closely with the Inference Foundation and Kernels teams, who turn your validated techniques into production recipes, and with pretraining and RL teams when your work touches model training. Success is measured by demonstrated latency or throughput gains, first at small scale, then adopted in production.
What You Will Do
- Research and prototype inference techniques — speculative decoding, quantization, KV compression, watermarking, and new model architectures — by reading recent literature and forming testable hypotheses.
- Design and run experiments to validate or refute ideas, iterating quickly on small-scale setups before proposing production integration. Demonstrate clear latency or throughput gains without unacceptable quality loss.
- Collaborate with the Inference Foundation team to integrate validated techniques into the vLLM-based serving stack.
- Partner with pretraining and RL teams when techniques require co-training, retraining, or training auxiliary models to improve inference.
Build the right tooling and validation platforms to facilitate AI-driven inference research.
What We're Looking For
- A strong ML background with solid knowledge of LLM training techniques — architecture, tokenization, fine-tuning, and evaluation.
- Hands-on experience with Python and PyTorch; you write clean, experimental code and iterate fast. JAX is acceptable with strong Python proficiency. C++ and Rust are not required, CUDA and GPU knowledge is expected but hands-on experience is not required.
- Research experience of some form: a thesis, publications, a dedicated research project, or efficiency-oriented work in a lab or industry research setting. A PhD is not required, but we are looking for genuine research depth.
- A track record of conducting experiments: forming hypotheses, designing controlled comparisons, and drawing clear conclusions from results.
- Familiarity with the state of the art in LLM inference — you know what has been tried, what works, and where the open problems are.
- Self-starter, low-ego, and collaborative. You are comfortable with ambiguity, negative results, and are eager to take matters into your own hands.
- Inference or serving experience is a plus, not a requirement. Prior work with vLLM, production LLM deployments, or serving systems will help you ramp up faster.
Location and Remote
This role is based in our Paris or London offices (hybrid). We will prioritize candidates who reside in the Paris area or are open to relocating. We strongly believe in the value of in-person collaboration to foster strong relationships and seamless communication within our team. For senior profiles, we will also consider remote candidates based in France. In that case, we ask all new hires to visit our Paris office:
- For the first week of their onboarding (accommodation and travel covered)
- Then at least 3 days per month
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Want to know what you’ll be doing?
You will work on our data infrastructure platform which supports the B2 Object Storage and Computer Backup products, responsible for the data infrastructure that everything runs on. You will help improve automation, observability and stability for durability, increase throughput, and drive architectural changes to support the long term requirements of our service.
Responsibilities:
Design and build automation frameworks that let other engineers provision, configure, and repair fleet infrastructure themselves
Design and extend the observability stack (metrics, logs, traces, alerts) that tells us whether the storage platform is healthy and where it is degrading
Build reporting, dashboards, and visualizations that give engineering and leadership a clear view into fleet health, capacity, and operational trends
Build system health tooling that detects failing hardware, drifting configuration, and capacity risk before they turn into incidents
Lead technical design discussions and produce clear design documents for changes that span multiple services and teams
Drive the implementation of large features from design through rollout, including the migration and backfill work that real systems require
Partner with the on-call rotation to turn recurring toil and incident findings into automation and better signal
The Right Fit:
7+ years of backend development in an enterprise environment, working in an object-oriented or systems language (Java, Rust, C++, C#, Go, or similar)
Experience designing automation frameworks or platforms that other engineers build on
Experience building large scale software systems running on thousands of servers
Experience building automation or tooling that other engineers depend on daily, whether internal platform services, operational tooling, or a deployment and configuration pipeline
Working knowledge of an observability stack (Prometheus, Grafana, OpenTelemetry, ELK, Datadog, or equivalent), including instrumenting a service and designing alerts people trust
Strong Linux fundamentals and comfort operating in a bare-metal or hybrid environment rather than a fully managed cloud
Professional experience incorporating AI-assisted development tools (Gemini, Cursor, Claude Code, or similar)
Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout
Exhibits curiosity and seeks to understand before offering solutions
Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward
Applies analytical thinking to ambiguous problems
Bonus points for:
Proficiency in Java
Experience with configuration management or infrastructure-as-code tooling (Ansible, Salt, Puppet, Chef, Terraform)
Experience designing SLOs and error budgets, or reducing alert noise on a fleet running at scale
Experience with time-series databases and query languages such as PromQL
Experience automating hardware lifecycle work: burn-in, failure detection, drive replacement, decommissioning
Experience with discovering and implementing performance improvements, including CPU and IO
Understanding of Linux internals and file systems
Familiarity with hard drive performance and optimization, including host-managed SMR
Experience building and interpreting models, dashboards, or reports
Required for all Backblaze Employees:
Good attitude and willingness to do whatever it takes to get the job done
Strong desire to work for a small, fast-paced company
Desire to learn and adapt to rapidly changing technologies and work environment
Rigorous adherence to best practices
Relentless attention to detail
Excellent interpersonal skills and good oral/written communication
Excellent troubleshooting and problem solving skills
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is:
$175,000 - $200,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: US: San Mateo (1875 South Grant Street); AU: Melbourne: (260 Burwood Rd); AU: Sydney (45 Clarence St)
Workplace: Hybrid
At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.
THE ROLE & TEAM
As GM, Legal - Global Employment, you will own how Xero supports its people and manages employment risk across a global technology business. You are the senior strategic legal partner to PX (our people experience organisation) and a trusted adviser to Xero's executive leadership team on workforce strategy, organisational change, and complex employment matters. You bring sound judgement to the highest-impact issues, while setting the global frameworks, standards, and tools that let the wider business manage routine matters with confidence and consistency.
This is a functional leadership role with no direct reports, suited to someone who leads through expertise, influence, and delivery rather than headcount. You will set the direction for global employment legal support, work closely with regional Legal teams and other REAL (Risk, Ethics, Advocacy and Legal) specialists, and personally take on the matters that call for deep experience and judgement. You will also partner with Employee Relations on the legal dimensions of sensitive investigations and employee matters, complementing their operational expertise with strategic legal advice.
This role reports to the SVP/EGM Legal and can be based in San Mateo, Melbourne or Sydney.
WHAT YOU'LL DO
- Partner with PX leadership and senior business leaders on workforce strategy, organisational design, restructures, reward, senior employee matters and cross-border initiatives.
- Provide clear, practical advice on global employment and labour law, including investigations, performance management, discrimination and harassment, contracts, policies, disputes and regulatory matters.
- Set and own Xero's global employment legal strategy, risk framework, standards, escalation paths, playbooks and self-service resources.
- Partner with regional Legal GMs on routine employment matters and ensure consistent, coordinated advice across jurisdictions.
- Lead complex employment disputes, claims, regulatory inquiries and sensitive investigations.
- Support the employment aspects of M&A, integrations and major business change.
- Manage external employment counsel and drive proportionate, cost-effective use of external advice.
- Build training, tools and AI-enabled resources that help PX and leaders manage routine matters confidently.
- Work collaboratively with other members of the REAL team to bring the right expertise together on global workforce matters.
SUCCESS LOOKS LIKE
- PX and senior leaders see you as a trusted strategic partner on workforce strategy and change.
- Xero has clear, scalable and practical global employment frameworks.
- Complex employment risks are identified early and managed consistently.
- Legal support is technology-enabled, using AI tools and self-service modalities where appropriate.
- External counsel is used strategically, with stronger internal capability and better cost control.
WHAT YOU'LL BRING
Essential
- Substantial international employment experience and proven experience supporting labour and employment in a global organisation, advising across multiple jurisdictions and operating effectively across regions and time zones.
- Experience in New Zealand, Australia, the United States and the United Kingdom is highly desirable.
- Deep expertise in global employment and labour law, including complex investigations, disputes, restructures and workforce strategy.
- Experience directing others’ work without direct reports, and influencing without formal authority.
- A track record of advising senior PX/HR leaders and business executives as a strategic partner.
- Strong judgement, commercial awareness and the ability to explain complex issues in plain language.
- Experience managing external employment counsel and building scalable legal processes and resources.
- The ability to influence without formal authority, and to roll up your sleeves and do the work personally.
Strongly preferred
- Breadth beyond employment law, such as litigation, transactional work or corporate governance. You are a T-shaped generalist, able to step into work outside your core area.
- Experience in a mid-market technology company of a similar size to Xero, or another fast-moving global business.
- An interest in using data, technology and AI to improve legal support.
WHERE AND HOW YOU CAN WORK
This role can be based in San Mateo, California, Melbourne or Sydney. This role is based in Sydney or Melbourne with a flexible hybrid working setup, spending 1 to 2 days per week in the local office to connect and collaborate.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Lagos, Nigeria
The MIS Specialist will be responsible for operational reporting, data analysis, performance monitoring, and management insights across the Contact Centre.
This role will ensure that accurate and timely data is available to monitor operational performance, identify trends and gaps, support staffing decisions, and improve overall customer experience and Contact Centre efficiency across Inbound Calls, Live Chat, Email, and social media.
Requirements
Key Responsibilities
Operational Reporting & Data Management
Prepare and deliver daily, weekly, monthly, and ad-hoc operational reports.
Consolidate, validate, and reconcile data from multiple systems to maintain a single source of truth.
Monitor and report on key performance indicators, including FCR, CSAT, NPS, AHT, Service Level, and Productivity.
Automate recurring reports and streamline processes to reduce manual reporting activities.
Performance & Customer Contact Analysis
Analyze contact center performance by channel, team, agent, and issue type to uncover trends and performance gaps.
Investigate significant anomalies and performance drops through root cause analysis to assess operational impact.
Provide actionable insights and data to Team Leads and Managers to support coaching, performance management, and incentive calculations.
Business Intelligence & Management Insights
Develop and maintain dashboards that provide executive visibility into performance, workforce efficiency, and service delivery.
Translate operational data into strategic management insights, highlighting emerging risks and opportunities for improvement.
Prepare management reports and presentations for strategic stakeholder reviews.
Support business cases, budgeting, and capacity planning through forward-looking data insights.
Stakeholder Collaboration & Continuous Improvement
Collaborate cross-functionally with internal teams to obtain and validate operational data.
Translate stakeholder requirements into practical analytical and reporting solutions.
Support initiatives involving new products, channels, or systems by providing impact assessments and workforce forecasts.
Recommend and drive improvements to reporting processes and operational workflows based on data findings.
Workforce Management & Planning
Forecast contact center demand and determine staffing requirements based on historical trends, seasonality, and customer volumes.
Develop and maintain staffing plans, shift schedules, and capacity models across all operational channels.
Monitor staffing levels against actual demand to identify capacity gaps, overstaffing, or understaffing, and recommend adjustments.
Track key workforce metrics, including occupancy, utilization, shrinkage, absenteeism, attrition, and schedule adherence.
Qualifications & Experience
3–5 years' relevant experience in Contact Centre Analytics, Workforce Management, Operations Analytics, or Business Intelligence.
Experience working in a high-volume Contact Centre environment, with an understanding of workforce planning and operational performance.
Experience supporting multiple customer service channels, such as Voice, Email, Live Chat, and social media.
Experience in fintech, banking, telecommunications, e-commerce, or another customer-focused industry is an advantage.
Technical Skills & Core Competencies
Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Power Query) and proficiency in Power BI or equivalent dashboard tools.
Experience using Contact Centre, CRM, telephony, or Workforce Management (WFM) systems.
Solid understanding of Contact Centre operations, workforce metrics, KPIs, and forecasting methodologies.
Strong analytical, problem-solving, and stakeholder communication skills, with the ability to translate data into actionable business insights.
Location: Remote - United Kingdom
NeoCloud BD Pursuit Specialist / Account Executive
Backblaze (Nasdaq: BLZE)
| Reports to the Head of NeoCloud Sales
How We Got Here
We started by building storage servers from scratch in a Palo Alto apartment to save 90% on hardware. Turns out hard constraints make for pretty good engineering. That discipline forged a platform that performs as well or better than competitors, scales to multi-exabyte workloads, and costs a fraction of what AWS or Google charge. AI infrastructure runs on data. Storage gets hard at scale. We've been breaking, rebuilding, and improving that storage layer for 20 years.
Today, the world's leading AI infrastructure providers, neoclouds, and data-intensive businesses run on Backblaze. Our platform includes:
B2 Overdrive
- high-throughput object storage engineered for AI infrastructure, GPU workloads, and massive-scale data pipelines
B2 Neo
- white-label enterprise cloud storage powering neocloud platforms for AI, HPC, and media
B2 Cloud Storage
- S3-compatible object storage with predictable pricing, free egress, and no lock-in
Computer Backup
- automatic, continuous endpoint backup for Macs and PCs
500,000+ customers. 175 countries. Nasdaq: BLZE. backblaze.com
The Role
NeoClouds are GPU-rich, AI-native infrastructure providers, and they need fast, affordable, S3-compatible storage at scale. Backblaze is the high-performance capacity storage layer for AI. You will win these accounts.
This is a new-logo role. You will own a named set of NeoClouds from the top 80 worldwide and pursue them from first meeting to signed contract.
This is not an inbound role. If you want a defined territory and a queue of warm leads, it isn't the right fit. If your instinct is to pick an account, find the engineer who feels the storage cost first, and work up to the CXO, keep reading.
What You Will Do
Pursue named accounts.
Build a pursuit plan for each account. Map the buying group from infrastructure engineers to the CXO, and build relationships across it.
Run discovery.
Learn how each NeoCloud runs its stack, where storage costs and performance limit it, and how Backblaze fits. Work with the Sales Engineer and Field CTO on technical validation and proof-of-concept testing.
Choose the route.
Your motion is Sell-To. Decide with your manager when an account also calls for Sell-With, which Strategic Partnerships runs with the Head of NeoCloud Sales. When a partner such as NVIDIA, Super Micro, Weka, VAST, or AMD helps win the account, bring in Strategic Partnerships.
Shape the deal.
Work with your manager and legal on multi-year commitments, SLAs, and revenue share when Backblaze runs behind a NeoCloud's storage service.
Sell inside Backblaze.
Pull Cloud Operations and Engineering into the integration early. Their time is as scarce as your buyer's, and you will earn it.
Line up executive sponsors.
Secure a Backblaze executive sponsor and a customer executive sponsor on every priority account.
Hand off and expand.
Bring in the strategic account manager in Customer Success as customers go live, and stay in the account as it grows.
Keep the forecast honest.
Maintain accurate pipeline, next steps, and close dates in the CRM.
What We Are Looking For
Infrastructure sales expertise
, with a record of closing complex, multi-year deals in storage, cloud, compute, networking, or data center infrastructure
Technical fluency.
You run most technical conversations with infrastructure engineers and architects about GPU clusters, networking, and storage yourself, and earn their trust. The Sales Engineer owns deeper validation and proofs of concept
Executive presence.
You have built VP, SVP, and CTO relationships and can lead those meetings
Hunter drive.
You open doors in accounts that do not know you yet, and you stay with a long pursuit
Seller of record.
You have carried a quota and closed deals with your name on them
Deal structure experience.
You have negotiated SLA, IP, and revenue-share terms on deals you closed, not just understood them
Team play.
You work well with sales engineers, partner teams, and operations teams to land one account
Also True of the Right Person
Existing relationships with NeoCloud technical or executive leaders
Experience with OEM, ISV, or co-sell motions
Familiarity with S3-compatible object storage, data egress economics, and AI/ML data pipelines
This Is Not the Role for You If
You want a defined territory or an inbound queue rather than named accounts you have to open
You prefer a short sales cycle to a long pursuit
You hand technical questions to someone else and wait for the answer
You want to bring a SaaS motion here unchanged
You work accounts alone rather than with sales engineering, partners, and operations
How We Will Interview
We will ask you to walk us through a pursuit you ran from first meeting to signed contract, including a long one that stalled and how you kept it moving. We will ask how you earned an infrastructure engineer's trust. We will ask for your own view of how you would approach this role. You will hold cross-functional conversations with the Sales Engineer and the Field CTO, because you will pursue accounts with them. And you will go through a panel, so we can see how you work.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Удалённоseniorbe located between UTC-5 and UTC+2 to be seriously considered for this position
Singapore; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Tbilisi, Georgia; Comfortable working US hours (CST/EST time zone) – required for live calls
ГибридleadParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоRemote - US
УдалённоColombia; Argentina; Brazil; Comfortable working US hours (CST/EST time zone) – required for live calls
УдалённоleadUnited States
ГибридГеография найма не уточнена
УдалённоTime Zones)
Paris; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридleadГеография найма не уточнена
Paris; London; For senior profiles, we will also consider remote candidates based in France; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоseniorRemote - US
ГибридSubstantial international employment experience and proven experience supporting labour and employment in a global organisation, advising across multiple jurisdictions and operating effectively across regions and time zones