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Location: Athens, Greece; Thessaloniki, Greece; Heraklion, Greece; Larissa, Greece; Patras, Greece Workplace: fully David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Dutch-speaking Customer Representative to join their teams in Greece. Position: Customer Service Representative Location: Remote, Greece Work model: Remote Employment type: Full-time DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from clients / guests Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication. Develop your knowledge continuously to effectively answer customer queries and resolve potential issues Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc. Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners. REQUIREMENTS: Native/fluent in Dutch & English (at least B2 level), both oral and written Ability to identify, apply and explain your product and/or service expertise with clarity Ability to cover morning, weekend and afternoon shifts on rotation with colleagues Tech savvy and full proficiency with MS Office products Based in Greece with stabile internet connection Working schedule: shift rotation, Monday to Sunday, from 09 AM - 12 AM (midnight). 2 days off per week. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic and creative team with positive and friendly atmosphere 25 days’ annual leave per year Meal allowance Performance bonus Guidance and tools to reach your full potential And many more!

Location: Bucharest, Romania Workplace: hybrid WELCOME TO OLX   At OLX, we work together to build a more sustainable world through trade.   In Romania, we are 100+ people working for OLX, Storia.ro, and Autovit.ro—both from home and our cozy office in the center of Bucharest.   OLX is the leader of the classifieds market, helping millions of people make the smart choice every day – creating more space at home, repairing a broken pipe, or, just like you, finding the best job.   Autovit.ro is the market leader of the auto classifieds industry, connecting drivers to the cars that will take them where they need and want to be.   We are looking for a new colleague to join our team as a Business Development Manager for Strategic Partners, Motors (m/f) in our outstanding hub in Bucharest. A solid background in B2B sales in the Romanian Motors and/or Banking industry will be a big plus. What responsibilities will you get when working with us? Continuously focusing on growing and searching for new strategic clients (OEMs, Banks, Insurance Companies, and Government Authorities) and opportunities. Developing a database of qualified leads through referrals, telephone calls, canvassing, face-to-face interactions, and especially networking will be highly beneficial. Applying a consultative problem-solving approach to understand sophisticated client requirements and transform them into highly effective branding and revenue-generating solutions. Identifying decision-makers within targeted leads and initiating the sales process. Leading long-lasting relationships with clients by providing support, information, and innovative ways for them to reach results-oriented goals. Coordinating the implementation of the high-quality projects you will develop for the ongoing success and happiness of our clients (with the help of the OLX team). Preparing reports by collecting, analyzing, and summarizing information, and building on that to generate more business. Meeting sales and operational targets. What will you need to be successful in this role? Min. 3 years of confirmed experience as a sales consultant and a strong background in the Auto and/or banking industry. A permanent focus on spotting any potential impactful partnerships. Excellent communication, interpersonal, presentation delivery, and negotiation skills. An upbeat, mature, accountable, growth-minded, fast learner with strong analytical skills. Success in qualifying opportunities involving multiple key decision makers, including C-level individuals. Able to operate Microsoft Office; Online sales experience or auto industry experience is a plus. Proven experience in opportunity qualification, pre-call planning, call control, account development, and time management. High proficiency in both written and spoken English. University or college degree in Computer Science, Marketing would be preferred. What can you expect from us and what do we offer? Outstanding opportunity to become part of an international group, working for leading classifieds brands. The local company is based in an awesome-designed office in the centre of Bucharest. Continuous investment in your development, as well as the possibility to stay in contact with other professionals from all over the world. Complex compensation package (annual performance-based bonus, medical insurance, flexible benefits compensation). A dynamic and friendly environment where getting stuff done and enjoying the ride are far more important than rules and hierarchies. Being able to make your own smart choices. Diversity, Equity, and Inclusion at OLX   OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!   OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed, please check our Privacy Statement.

Location: Malaysia; Singapore; China; Hong Kong; Indonesia; Taiwan We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention. About Intellect Intellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental wellbeing. We're a team of psychologists, clinicians, and technologists providing an evidence-based approach to proactively help anyone, no matter where they are on their mental health journey.Our mission is to make mental health support radically more accessible, preventative & relatable, and stigma-free. Join us on our mission to reinvent how mental healthcare is being delivered Role & Responsibilities Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members. Providing a range of evidenced based, professional crisis counselling services and personal support, employing de-escalation techniques and crisis intervention techniques Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services. Maintaining accurate and detailed call reports on key issues and referrals actioned Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR) Supporting in the development of appropriate crisis management plans to support callers in crisis Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed Ensuring smooth and diligent handover process to next shift personnel Dedicating entire shift to intellect tasks and responsibilities only Conducting risk assessments, including lethality assessment for suicide cases Requirements 1 - 3 years of experience in helplines, either in a paid or voluntary capacity Can effectively communicate in their native language Experience working with high risk clinical situations (at risk of or affected by suicide or crisis cases) and Ability to maintain emotional composure in high stress situations, ability to bounce back from stressful interactions and high-risk case Plus Points if you: have a background in mental health or emergency services Completed training in Crisis Intervention or Suicide Prevention can effectively communicate in more than 1 language maintain professional indemnity insurance

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Guest Services Coordinator for Carnival Cruise Line! The Guest Services Coordinator is responsible for providing a high level of customer service while answering guest queries by phone or as a lobby host and to provide administrative support to the Guest Services Manager (GSM) and Hotel Director. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: - Coordinate and attend meetings with Hotel Director and prepare meeting minutes - Coordinate and attend the SAIL sessions of the HD and GSM - Provide SAIL support to the Hotel management - Prepare and maintain HESS-MS forms, and Department Head evaluation forms and files for HD - Assist the Guest Services operation with administrative side duties and work scheduled hours covering phone duty and assist as Lobby Host - Have basic knowledge of the Customer Relations Management Systems to be able to document any guest issues and be able to provide the Guests with updates - Maintain and upkeep the S&S Kiosks - Coordinate the orders and requisitions for the Guest Service office supplies - Handle administrative duties: - Keep track of TGEM rankings, ratings and comments for HD and GSM - Keep the ship’s phone list updated - Prepare all VIP letters, invitations, and any other letters requested by the HD and GSM - etc. Requirements: Minimum 1 years experience in Customer Service preferably within the Hospitality industry. Excellent administration and computer skills Fluency in English and excellent telephone manner. Always conduct oneself in a professional and courteous manner and lead the team by example Display a friendly, engaging and positive attitude towards Guests and Team Members, and always demonstrate commitment to the Carnival Values Use a positive and clear speaking voice and ensure proper telephone etiquette Good level of English language Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED Age: min. 21 years old Strong work ethic, uncompromising integrity, as well as a high level of respect for all individuals. Attention to detail, excellent organizational and interpersonal skills. Strong analytical and communication skills.⠀ Covid-19 vaccination is not mandatory, but you have to be ready to be vaccinated onboard against Covid-19 and Influenza. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: March 22, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: Philippines Workplace: remote Intake Counsellor - Philippines Job requirement details: -Primary role: To provide high quality solution-focused counselling and information support services telephonically to employees of our client companies. Provide evidence-based counselling support. Qualifications required: Minimum of Master's in Psychology or Counselling. - Active and Valid registration with the Professional Regulation Commission (PRC) as Registered Psychologist or Registered Psychometrician. If your master's degree is counselling, you must hold a valid license to practice counselling in the Ability to provide counselling within a short - term framework. A Person has to be willing to relocate to Malaysia, we will sponsor a working permit, but the person needs to bear their own relocation and accommodation. Tagalog and English languages are essential. Experience in the Employee Assistance Program (EAP) field preferrable. Remuneration: On an average between - PHP 50,000 to PHP 70,000 per month. (This depends upon profile and Interview feedback).

Location: Kingston, Jamaica Due to our continued growth and success across the Caribbean, Dentons is seeking to add a Legal Secretary to join our talented team of attorneys and other professionals in our Jamaica office. Dentons is the world’s largest law firm established in over 80 countries and with over 160 offices worldwide.  We are the most ranked and recognized pan-Caribbean law firm by Chambers & Partners as well as Legal 500 covering 14 jurisdictions throughout the region with a 15th to be added later this year. As a member of our Dentons team, one will not only be exposed to some of the more interesting work to flow through the region but also be part of an integrated team operating across the Caribbean, working beyond the shores of your home island in a cross-border capacity, and with the opportunity to collaborate with our colleagues across the globe.  Dentons is a fast-paced environment but rewarding both personally and professionally for the appropriate applicants. In the role as Legal Secretary, you will be primarily responsible for: Providing administrative support to the attorneys including but not limited to managing attorneys’ calendars, scheduling meetings, hearings and deadlines Drafting, formatting, proofreading and finalizing correspondence and assigned legal documents Preparing bundles, briefs and case files for court, regulatory filings or client matters Liaising with clients, courts, registries, regulators and external parties in a professional manner Maintaining and organizing physical and electronic filing systems in compliance with Firm policies Performing legal research tasks as directed and assisting with due diligence exercises Handling incoming and outgoing mail, emails and telephone calls. Tracking deadlines and limitation periods and setting reminders for critical dates Assisting with Billing, expense reports and matter management systems Providing other general administrative support such as photocopying, scanning and courier coordination Previous experience in a law office or legal administrative experience is an asset. The ability to communicate effectively with clients, stakeholders, court personnel, opposing counsel and service providers is a must. All applicants must have the relevant experience to plug into our team and the ability to quickly adapt. To learn more about our firm, please visit dentons.com. Send details to recruitment.barbados@dentons.com , no later than September 30, 2025.

Location: Malaysia We're looking for a full time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention. About Intellect Intellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental wellbeing. We're a team of psychologists, clinicians, and technologists providing an evidence-based approach to proactively help anyone, no matter where they are on their mental health journey. Our mission is to make mental health support radically more accessible, preventative & relatable, and stigma-free. Join us on our mission to reinvent how mental healthcare is being delivered Role & Responsibilities Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members. Conducting risk assessments, including lethality assessment for suicide cases Providing a range of evidenced based, professional crisis counselling services and personal support, employing de-escalation techniques and crisis intervention techniques Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services. Maintaining accurate and detailed call reports on key issues and referrals actioned Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR) Supporting in the development of appropriate crisis management plans to support callers in crisis Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed Requirements 1 - 3 years of experience in helplines, either in a paid or voluntary capacity Preferrably with Master's Degree in Psychology/Counselling or relevant field Completed training in Crisis Intervention or Suicide Prevention Experience working with high risk clinical situations (at risk of or affected by suicide or crisis cases) Has the appropriate insurances required by your country Ability to maintain emotional composure in high stress situations, ability to bounce back from stressful interactions and high-risk cases Plus Points if you: have a background in mental health or emergency services can effectively communicate in more than 1 language maintain professional indemnity insurance

Location: Limassol; Athens Workplace: hybrid The Role: We are looking for a passionate and self-motivated professional to join our Customer Experience Team. The main responsibilities of the position include: Deal with clients’ inquiries via live chat, email and telephone Perform personal clientele analysis and take actions as required Handle client inquiries appropriately and ensure that high level service is provided Promote available products and services to clients Develop and maintain excellent relationships with prospective and existing clients Cooperate effectively with other departments as required Contribute to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent Arabic speaker with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You: Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Speak Your Strength – Language Proficiency Check Show Your Skills – Live Technical Session All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Singapore We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention. About Intellect Intellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental wellbeing. We're a team of psychologists, clinicians, and technologists providing an evidence-based approach to proactively help anyone, no matter where they are on their mental health journey.Our mission is to make mental health support radically more accessible, preventative & relatable, and stigma-free. Join us on our mission to reinvent how mental healthcare is being delivered Role & Responsibilities Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members. Providing a range of evidenced based, professional crisis counselling services and personal support, employing de-escalation techniques and crisis intervention techniques Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services. Maintaining accurate and detailed call reports on key issues and referrals actioned Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR) Supporting in the development of appropriate crisis management plans to support callers in crisis Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed Ensuring smooth and diligent handover process to next shift personnel Dedicating entire shift to intellect tasks and responsibilities only Conducting risk assessments, including lethality assessment for suicide cases Requirements 1 - 3 years of experience in helplines, either in a paid or voluntary capacity Can effectively communicate in their native language Experience working with high risk clinical situations (at risk of or affected by suicide or crisis cases) and Ability to maintain emotional composure in high stress situations, ability to bounce back from stressful interactions and high-risk case Plus Points if you: have a background in mental health or emergency services Completed training in Crisis Intervention or Suicide Prevention can effectively communicate in more than 1 language maintain professional indemnity insurance

Location: Redding, CA Workplace: remote We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes. #LI-Remote Responsibilities: Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes. Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals. Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general. Partner with the members' local providers to ensure coordinated care. Provide compassionate, longitudinal follow-up care, building supportive relationships. Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family. Coordinate necessary resources that holistically address members' problems, whether clinical or social Qualifications: Bachelor of Science in Nursing (BSN). 5+ years of experience in nursing 2+ years experience working in care management Must reside and be based in California Active California Nursing License Willingness to become (and maintain) licensure in multiple states. Work schedule 9AM-6pm PST Be comfortable discussing several medical conditions and experience with populations across the age ranges Spanish speaking desirable Experience working remotely, and strong competence and ability to use multiple computer/medical record systems. Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them. We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality. Strictly follow security and HIPAA regulations to protect our patients' medical information. Be pleasant, responsive, and willing to work with and learn from our team. A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical. Efficient at writing medical information in easy-to-understand, patient-centric language. Physical/Cognitive Requirements Prompt and regular attendance at assigned work location. Capability to remain seated in a stationary position for prolonged periods. Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment. No heavy lifting is expected, though occasional exertion of about 20lbs of force (e.g., lifting a computer \/ laptop) may be required. Capability to work with leadership, employees, and members in an appropriate manner. The United States new hire hourly salary target range for this full-time position is: $35.96 - $50.35 per hour + equity + benefits   This range reflects the minimum and maximum target for new hire salaries for candidates. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.   Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share your geographic zone alignment upon inquiry.     In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:   Remote-first culture 401(k) savings plan through Fidelity Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO") 12 weeks of 100% Paid Parental leave Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) 11 Holidays Paid with one Floating Paid Holiday Work-From-Home reimbursement to support team collaboration and effective home office work 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations. About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. ----- Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

Location: Corona, CA Workplace: remote We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes. #LI-Remote Responsibilities: Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes. Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals. Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general. Partner with the members' local providers to ensure coordinated care. Provide compassionate, longitudinal follow-up care, building supportive relationships. Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family. Coordinate necessary resources that holistically address members' problems, whether clinical or social Qualifications: Bachelor of Science in Nursing (BSN). 5+ years of experience in nursing 2+ years experience working in care management Must reside and be based in California Active California Nursing License Willingness to become (and maintain) licensure in multiple states. Work schedule 9AM-6pm PST Be comfortable discussing several medical conditions and experience with populations across the age ranges Spanish speaking desirable Experience working remotely, and strong competence and ability to use multiple computer/medical record systems. Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them. We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality. Strictly follow security and HIPAA regulations to protect our patients' medical information. Be pleasant, responsive, and willing to work with and learn from our team. A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical. Efficient at writing medical information in easy-to-understand, patient-centric language. Physical/Cognitive Requirements Prompt and regular attendance at assigned work location. Capability to remain seated in a stationary position for prolonged periods. Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment. No heavy lifting is expected, though occasional exertion of about 20lbs of force (e.g., lifting a computer \/ laptop) may be required. Capability to work with leadership, employees, and members in an appropriate manner. The United States new hire hourly salary target range for this full-time position is: $35.97 - $50.35 per hour + equity + benefits   This range reflects the minimum and maximum target for new hire salaries for candidates. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.   Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share your geographic zone alignment upon inquiry.     In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:   Remote-first culture 401(k) savings plan through Fidelity Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO") 12 weeks of 100% Paid Parental leave Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) 11 Holidays Paid with one Floating Paid Holiday Work-From-Home reimbursement to support team collaboration and effective home office work 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations. About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. ----- Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

Location: Modesto, CA Workplace: remote We're looking for California Based Nurse Care Managers for our Care and Case Management team, who resides in California and holds a CA RN license; have experience working with a health plan, health navigator or third-party administrator (TPA). Are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes. #LI-Remote Responsibilities: Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes. Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals. Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general. Partner with the members' local providers to ensure coordinated care. Provide compassionate, longitudinal follow-up care, building supportive relationships. Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family. Coordinate necessary resources that holistically address members' problems, whether clinical or social Qualifications: Bachelor of Science in Nursing (BSN). 5+ years of experience in nursing 2+ years experience working in care management Must reside and be based in California Active California Nursing License Willingness to become (and maintain) licensure in multiple states. Work schedule 9AM-6pm PST Be comfortable discussing several medical conditions and experience with populations across the age ranges Spanish speaking desirable Experience working remotely, and strong competence and ability to use multiple computer/medical record systems. Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them. We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality. Strictly follow security and HIPAA regulations to protect our patients' medical information. Be pleasant, responsive, and willing to work with and learn from our team. A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical. Efficient at writing medical information in easy-to-understand, patient-centric language. Physical/Cognitive Requirements Prompt and regular attendance at assigned work location. Capability to remain seated in a stationary position for prolonged periods. Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment. No heavy lifting is expected, though occasional exertion of about 20lbs of force (e.g., lifting a computer \/ laptop) may be required. Capability to work with leadership, employees, and members in an appropriate manner. The United States new hire hourly salary target range for this full-time position is: $35.97 - $50.35 per hour + equity + benefits   This range reflects the minimum and maximum target for new hire salaries for candidates. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.   Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share your geographic zone alignment upon inquiry.     In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:   Remote-first culture 401(k) savings plan through Fidelity Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO") 12 weeks of 100% Paid Parental leave Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) 11 Holidays Paid with one Floating Paid Holiday Work-From-Home reimbursement to support team collaboration and effective home office work 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations. About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. ----- Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

Location: Remote Workplace: remote We’re looking for a Newborn/Pediatric Nurse Care Manager for our Care and Case Management team, who is passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. The telephonic Nurse Care Manager will guide members through complex medical and behavioral Health situations, partnering with a multidisciplinary clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in an innovative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members’ needs, answering questions, and serving as an advocate. They should also excel at creating cohesive care plans, and should possess the clinical acumen to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes. Responsibilities: Deliver coordinated, patient-centered virtual Care Management by telephone and/or video that improves members’ health outcomes. Generate impactful care plans together with members and our multidisciplinary care team, and help members achieve the desired goals. Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general. Partner with the members’ local providers to ensure coordinated care. Provide compassionate, longitudinal follow-up care, building supportive relationships. Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family. Coordinate necessary resources that holistically address members’ problems, whether clinical or social Required Qualifications: Bachelor of Science in Nursing (BSN) required. Must reside in a compact NLC state. Active Compact RN license (in state of residence) in good standing with the nursing board of their state Active, unrestricted California RN license preferred Willingness to obtain and maintain licensure in multiple states. CCM (Certified Case Manager) Certification preferred. Minimum of 5 years of nursing experience. 2+ years experience working in Pediatric setting 2+ years experience working in care, case and disease management, preferably in a health plan, health navigator or third party administrator (TPA) environment Be able and willing to work until 6pm PST Be comfortable discussing a wide variety of medical conditions Experience working remotely preferred; Comfortable with technology. Be highly empathetic. We work with patients and their families who are going through challenging times. Ideal candidates practice empathy and reassure patients that we are available to help them. Must be able to work efficiently. We are a fast growing company and we are busy. Our team is expected to meet volume goals without sacrificing quality. Good judgment for balancing priorities is a must. Be flexible and comfortable with working in a rapidly-changing environment. Strictly follow security and HIPAA regulations to protect our patients’ medical information. Be pleasant, responsive, and willing to work with and learn from our team. Strong verbal and written communication skills. A lot of time is spent on the phone with patients and families, as well as a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and succinctly summarize findings is critical. Strong competence and ability to use multiple computer/medical record systems. Collaborate well across multidisciplinary teams with clinical and non-clinical members to deliver a seamless, top-quality care experience to patients. Ability to understand cultural and socioeconomic issues affecting members and to coordinate all available resources to serve members. Excellent grammar, attention to detail, and efficient at writing medical information in easy-to-understand, patient-centric language. The United States new hire base salary target range for this full-time position is: $74,810 - $104,730 + equity + benefits   This range reflects the minimum and maximum target for new hire salaries for candidates. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.   Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share your geographic zone alignment upon inquiry.     In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:   Remote-first culture 401(k) savings plan through Fidelity Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO") 12 weeks of 100% Paid Parental leave Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) 11 Holidays Paid with one Floating Paid Holiday Work-From-Home reimbursement to support team collaboration and effective home office work 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations. About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. ----- Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

Location: Ikoyi, Nigeria Are you ready to make an impact? Join Renmoney as a Telesales Officer and become part of our passionate team dedicated to transforming the financial landscape for under-banked individuals and small business owners in Nigeria. If you’re energetic, persuasive, and love connecting with people, this role is for you! In this engaging position, you will play a key role in reaching out to potential clients, introducing our diverse range of financial products, and helping them make informed decisions that can change their financial lives! What You’ll Do: Make outbound calls to potential customers to promote and sell our loan products and services. Engage with leads through friendly and informative conversations, answering queries and providing insights about our offerings. Work towards achieving individual and team sales targets, turning prospects into satisfied customers! Maintain accurate records of calls, customer interactions, and sales outcomes in our system. Continuously learn about our products and services to effectively address customer needs and concerns. Collaborate with marketing to identify new sales opportunities. Requirements What You Bring: A minimum of 1-2 years’ experience in telesales or a related field. Exceptional communication skills with an enthusiastic and persuasive telephone manner. Proficiency in using CRM systems and basic computer applications. Ability to handle rejections and turn them into positive learning experiences. A can-do attitude and a genuine passion for helping others achieve their financial goals! If you’re driven by results and have a knack for sales, come and join us at Renmoney and let’s achieve great things together! Benefits A perfect place for people who enjoy prospecting and coming up with solutions to onboard and convert large-scale customer relationships A work environment that people who are a self-starters, take initiative, work collaboratively and can self-manage in ambiguity You will receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring an Associate Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and open source technologies to work with some of the best people in the industry at Canonical. We regularly solve interesting, technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we’ve never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and  customers. You will be accountable for delivering an outstanding technical support experience on the full technical stack at Canonical, across cloud, desktop and IoT. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. This is a globally remote role. Location: This is a globally remote role. The role entails Working from your remote home office to provide technical support for employees. Being available to take ownership of new cases via telephone, email and web Acting as an internal customer advocate keeping them updated in a timely manner Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments. Contributing new knowledge base articles and maintaining existing articles, ensuring shared knowledge and lessons learned are available to customers. Drafting and distributing technical notices for internal and external communication. Prioritising your work in order to accomplish the most important and urgent tasks first Keeping on learning as our products and services grow and evolve Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix Maintaining regular communication and information exchange with the rest of the team, locally and remotely Identifying and suggesting any opportunities to provide a better service Participating in a regular weekend working rotation What we are looking for in you Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Preferable majors: Computer Science, MIS, Electrical Engineering, etc. Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files) Knowledge or basic hands-on experience on 2 or more of: Linux server administration Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go) Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.) Virtualization / Cloud computing concepts (provisioning, monitoring, orchestration, etc.) Ability to learn quickly, thrive on change and handle the pressure of a customer facing job Strong written and verbal English communication skills Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year, for company events up to two weeks long Noting that we require and will perform a background check for this role. Nice-to-have skills Experience supporting virtualized environments (KVM, Virtual Box, VMWare) Experience with other open-source desktop technologies Active contribution to open-source projects/forum/code What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: United Kingdom Workplace: remote About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. We’re looking to add experienced BACP registered (or equivalent) counsellors into our team as permanent Clinical Case Managers. The role will involve supporting our inbound helpline, completing online chats, assessing mental health needs, referring onto clinically appropriate therapy or signposting, offering immediate support, delivering video based therapy sessions and overarching case management services for our clients. Whilst collaborating and supporting our other global clinical teams.   As the UK and Republic of Ireland team is growing quickly, we’ll require you to be able to work in a fast paced, agile environment, to be flexible and support our business, the growing team and our service development. This is a great opportunity for you to help shape our business.   The role is part-time 3 days per week. This is a purely home working role, based in the UK or ROI and offers a great work, life balance.   We operate a fixed shift pattern for this position including week day or weekend shifts to cover the service from 8am - 8pm 7 days per week. Key Responsibilities Working with a wide range of presenting issues and severity Robustly managing safeguarding and risk cases Quickly assessing clinical needs Implementing clinically appropriate treatment plans Monitoring and case managing your caseload Provide the first point of contact for service users accessing Lyra Workplace Mental Health service either via the helpline or online chat facility. Support and contain service users in the moment with brief goal focused therapeutic support and psychoeducation. Complete appropriate brief clinical, therapeutic assessments to determine the service user needs. Conduct robust risk assessments and swiftly implement risk management plans as required. Based on the outcome of clinical assessment, identify support available and appropriate to the service user either via their contracted sessions for goal orientated therapy or other services, local charities, heath care as clinically appropriate. Accurately capture all information on the clinical database pertinent to the clinical management of the case. Adhere to all clinical and operational protocols, standards, service levels and procedures. Work collaboratively with our global clinical teams. Liaising with affiliate clinicians for case updates as required. Contribute to the service and business development as required. Play an active role in governance and quality assurance as required. Qualifications Bachelors or Masters level counselling qualification appropriate to professional standards of the United Kingdom and / or the Republic of Ireland. Current registration or accreditation with relevant professional body. Experience Essential Experience of working with a broad range of psychological health and workplace related issues. Should include mental health, trauma, stress, relationship issues, child related issues, anxiety, and substance related issues. Minimum of 400 hours therapeutic delivery post qualification. Experience of working in high pressure, time limited environments. Experience of working with high-risk cases such as suicide, abuse, as well as substance use and abuse. Minimum of 2 years working experience. Desirable Currently employed or previous experience working for an EAP Provider in the UK and / or The Republic of Ireland Experience of working in a time limited framework Previous intake clinician working experience that includes telephonic, live chat, and email counselling About You Ability to effectively prioritize multi-task and work in a time pressured environment Computer literacy & ability to type whilst conducting clinical work on the phone Articulate Good telephone manner and ability to provide telephonic therapy Good Clinical understanding and ability to manage risk Good time management ability Ability to work within a team Business and commercial awareness Why Lyra? 28 days holidays plus bank holidays per year Private medical insurance Discretionary bonus scheme Group life assurance - up to 10x annual salary Critical health insurance - 2x Annual salary lump sum paid out, in accordance to illness. Access to 24/7 Employee Assistance Programme Accredited Living Wage Employer Monthly contribution towards external supervision. Robust CPD program and senior clinical support. Professional membership fees compensated. Exposure and experience of working amongst a global clinical team. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.

Location: MARELLA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions Reception for MARELLA CRUISES! Main focus of position is the efficient operation of the Reception Desk , ensuring that passengers are handled in a polite and friendly manner and that their enquiries and concerns are handled correctly and followed through to completion. Above all, maintaining an upbeat, polite, friendly and outgoing demeanor and providing a consistent level of service style for the product. Conditions: Contract based permanent job Free meals and accommodation on board Medical insurance provided by employer Work with international team members Couples are welcome to apply Professional growth opportunities SHIPS SAILING AROUND THE WORLD Responsibilities: Maintain an upbeat, polite, friendly and outgoing demeanor while providing a consistent level of service. Maintain the reception guest log book with great detail , ensuring that any issues or comments of interest are recorded for future reference. Communicates all guest concerns or issues to the relevant department for action and follow up. Create AVOs for maintenance problems in guest cabins. Issue replacement swipe cards and cabin keys. Assist guests with onboard accounts, accepting deposits, payments and issuing refunds of remaining balances at the end of the cruise. Register credit cards for guests for account payment. Maintain control of their personal account and all funds received. Balance with Chief Purser at the end of the cruise. Assist passengers with keys for safety deposit boxes, hairdryers, postage stamps, etc., and place charges on respective onboard account. Answer telephone calls, internal and external , and assist callers with the information requested. Connect outside calls to the desired extension or take messages if the recipient is not available. Perform side duties as assigned by Guest Relations Manager or Senior Receptionist. Requirements: Fluent in written and spoken English Minimum of 2 years of customer service related experience Ability to lead and make decisions. Good administrative skills. Work with international team members. Age starting 18 years old Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 12, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position ASSISTANT FRONT DESK MANAGER onboard Royal Caribbean Cruises. The Assistant Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Assistant Front Desk Manager is the liaison between the Guest Relations Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and guest relations for all interactions and calls providing impeccable quality of a personalized service to  internal and external guests and crew alike Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis Leading from the front and working alongside the Front Desk Team, readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools Due diligence, care and attention to detail in all interactions, with elevated focus on telephone operations and precision during financial transactions and cash float operations Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership REQUIREMENTS: Minimum of two (2) years guest facing service experience in a luxury environment, supervising teams of 10 or more. Combination of education equivalent to high school diploma or any other source of education, training experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. Completion of two contracts in a guest contact / front-of-house capacity or have significant experience in a telecommunications/hospitality role focusing on conflict resolutions. Must have a shipboard performance rating above “Effective” and pass the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”) Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Fluency in additional language: French, Italian, Portuguese, German, Mandarin and Spanish language. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions