Вакансии

Location: Intellias Meet your recruiter Daniela Riabova daniela.riabova@intellias.com https://www.linkedin.com... Vacancy details Product Management Product Manager Senior Bulgaria, Colombia, Croatia, Poland, Portugal, Spain, Ukraine, United States Remote APPLY NOW REFER A FRIEND Client is a flexible benefits platform that enables companies to design personalized and inclusive employee benefits programs while reducing administrative complexity and operational overhead for HR teams. The platform provides employees with greater choice and flexibility in how they use their allocated benefits budgets, creating a more engaging and employee-centric benefits experience. Trusted by leading global organizations such as Stripe, Zoom, Lululemon, and Affirm, the solution supports nearly one million employees and demonstrates strong customer satisfaction metrics, including 75 NPS and 98% CSAT scores. What project we have for you The project focused on enhancing and scaling Client’s benefits management ecosystem, which allows organizations to configure and manage various employee benefit programs through a unified platform. The product suite includes solutions such as Lifestyle Spending Accounts (LSA), Health Spending Accounts (HSA), Health Reimbursement Arrangements (HRA), Flexible Spending Accounts (FSA), and additional customizable benefit offerings. Employees can utilize their benefit funds through multiple channels: purchasing discounted products and services via the internal marketplace (“The Store”), using a dedicated Visa payment card, or submitting reimbursement claims supported by the platform’s member support operations. From a business analysis perspective, the project involved analyzing business processes, improving platform workflows, supporting integrations between benefits products and payment/reimbursement systems, clarifying stakeholder requirements, and contributing to the optimization of user and HR administration experiences across the platform. What you will do Analyze the business, customer, and regulatory context of Pre-Tax benefits products, including HSA, FSA, HRA, and related employee benefit programs. Identify customer needs, pain points, and product opportunities. Own and evolve the product vision and roadmap for assigned Pre-Tax capabilities, balancing customer value, business priorities, regulatory requirements, operational needs, and technical constraints.Analyze the business context and client’s current state. Define business needs. Identify gaps between the current product experience and the target state, and define product initiatives required to close those gaps. Define and track product KPIs and success metrics for key Pre-Tax journeys. Use customer feedback, usage data, operational metrics, and market insights to support prioritization and product decisions. Contribute to product strategy by identifying opportunities to improve adoption, engagement, operational efficiency, and competitiveness of Pre-Tax offerings. Define and manage solution scope, detect, and track changes. Manage requirements-related conflicts and issues up to resolution. Document requirements in accordance with predefined standards and project specific. Specify a list of systems, actors, and organizational departments affected by the solution scope, and define assumptions and constraints. Plan communication with stakeholders. Collaborate with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Communicate product priorities, decisions, roadmap updates, and trade-offs clearly to both technical and non-technical stakeholders. Support release planning and milestone definition, ensuring that product scope is realistic and aligned with delivery capacity and business priorities. What you need for this Required skills: IT industry experience: 7 years or more, including collaboration with clients abroad. Experience in business analysis or product management: 5 years or more. Hands-on experience with U.S. Pre-Tax / tax-advantaged employee benefits products – 3+ years Experience with claims, reimbursements, expense eligibility, substantiation, adjudication, and supporting documentation workflows. Strong understanding of the software development lifecycle and Agile product delivery. Knowledge of business analysis activities and techniques, requirements lifecycle. Knowledge of requirements management tools (at least JIRA & Confluence). Strong English verbal and written communication skills. Strong analytical and problem-solving skills, including the ability to use data and customer feedback to support product decisions. Ability to define product success metrics and evaluate the impact of released functionality. Skills to represent information in graphical form. Systems thinking and ability to understand complex interconnected product and operational flows. Will be a plus: Knowledge of prototyping tools. Knowledge of product management best practices. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills Business_Analytics Pre-Tax ProductManagement

Location: Remote, USA About the role Chime is building a world-class Member Services organization, and the quality of that experience starts long before a member ever reaches an agent. It starts with how well that agent was trained. We're creating this role to raise the bar on two things at once: how consistently training gets delivered across our partner network, and how accountable our BPO partners are for delivering it well. As our Sr. Training Lead, you'll own training governance for Operations and Member Experience, spend real time in the classroom at our vendor sites training new hire agents yourself, and hold our partners' training teams to a higher standard than they've been held to before. This is a new role on our Learning, Training, and Content Operations team. It's remote, with approximately 30% domestic and international travel to our BPO partner sites. In this role, you can expect to Own training execution across our lines of business, ensuring BPO trainers are facilitating our programs and content as expected, that agents are receiving the support they need during new hire training, that agents are completing training on time, and provide feedback to the Learning team about opportunities. Guide a group of BPO master trainer contractors to drive training excellence with BPO training teams. Travel to our partner sites roughly 30-40% of the time and train in the room, facilitating new hire classes, delivering Train-the-Trainer ahead of site launches and major releases, and co-facilitating alongside BPO trainers so you see delivery quality firsthand instead of reading about it. Own trainer effectiveness at our BPOs end to end, including trainer certification and recertification, training lead calibration, a real observation and coaching cadence, and the decision about who is cleared to teach a Chime class. Hold our BPO partners accountable for training delivery the way a vendor manager would: build the scorecard, run the governance cadence with partner training leadership, bring the data to business reviews, and drive corrective action plans when a site misses. Measure what matters, using graduation rates (overall and on-time), nesting performance, speed to proficiency, trainer certification rates, and early-tenure quality and performance to find where delivery is breaking down and fix it. Partner closely with Learning, Content, Quality, Workforce Management, Partner Operations, and LOB Operations so that launches land on time and agents are ready on day one. Diagnose the gaps in how we train today and partner to rebuild the standard, bringing a point of view on what good looks like rather than waiting for it to be defined for you. To thrive in this role, you have 7+ years in training, learning, or talent development within a contact center, BPO, or other high-volume service environment, including hands-on facilitation of new hire classes for frontline agents. You are still comfortable in front of a room. Proven experience managing outsourced or BPO partners and holding them accountable for outcomes, including building performance metrics, governance frameworks, scorecards, and corrective action mechanisms. You've had the hard conversation with a vendor and kept the relationship. Experience building training governance from the ground up: certification and train-the-trainer programs, facilitation standards, observation and coaching models, and the documentation that makes them hold up over time and under audit. Strong coaching skills with other trainers, and the judgment to tell the difference between a content problem, a facilitation problem, and an operations problem. Comfort with data, with the ability to evaluate program effectiveness, identify trends across sites and vendors, and translate what you find into business requirements and decisions. The ability to influence without authority across internal stakeholders and external partners at every level, from a trainer on the floor to a partner's site leadership. Willingness to travel domestically and internationally approximately 30-40% of the time. Experience in financial services, fintech, or another regulated environment is a plus. #LI-Remote #LI-LB1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $130,000 — $180,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: United States; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; United Kingdom; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Bitnomial is building the next generation US-based global derivatives exchange, starting with digital assets and progressively expanding to encompass a full spectrum of commodities worldwide. Bitnomial operates a US CFTC regulated exchange (DCM), clearinghouse (DCO), and brokerage (FCM). It offers a range of crypto-settled derivatives, including futures, options, and a suite of live perpetual futures, used by brokers, hedge funds, institutions, and trading firms around the world. Bitnomial's exchange, clearinghouse, and brokerage systems are written largely in Haskell. In this role you will build the services and data models that record every order, fill, and settlement at a CFTC-regulated exchange and clearinghouse, with the database as a first-class part of the design. You will build features across these systems and design the schema, queries, and migrations behind them.   THE OPPORTUNITY - Improve build and release pipelines in GitHub Actions: caching, parallelism, pinned toolchains, and required tests and scans before production - Manage AWS infrastructure as code with Terraform, and run services as containers on Nomad - Build deployment tooling with health checks and automated rollback, and make deploys safe around market sessions - Add metrics and alerts to the services you build, so you can see whether a deploy worked - Monitor systems, respond to alerts, and support daily operations such as settlement cycles - Fix the cause of production issues and write down what you learned - Build, test, and ship well-reviewed features and fixes in our services across the exchange, clearinghouse, and brokerage. Most of the code is Haskell - Understand the order, trade, clearing, and settlement flows end to end   WHAT YOU BRING - Hands-on experience with CI/CD pipelines, such as GitHub Actions or GitLab CI - Production experience with AWS and Docker, and infrastructure as code with Terraform - Strong Linux and scripting skills (Bash, Python, or similar) - 3+ years of professional software engineering experience with a functional or strongly typed programming language such as Haskell, Rust, or C++ - Solid computer science fundamentals, including distributed systems: failure modes, retries and idempotency, consistency, and how to observe them across services - Willingness to take part in on-call and operational shifts - Care and rigor with code that moves money - Good judgment with AI tools. You use them to work faster, and you read, test, and understand what they produce before you ship it - A habit of asking why before changing something - Sound judgment under pressure, with a calm and methodical approach when production is live - Collaboration across engineering, operations, risk, and compliance, with a habit of documenting   NICE TO HAVES - Financial knowledge or experience in trading, markets, or financial services - Bachelor's degree in computer science or a related field, or equivalent experience - Experience with Nomad or Kubernetes - Experience with Nix, Ansible, Vault, or Prometheus, Grafana, and Loki - Haskell experience Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Remote - US About the Job: LaunchDarkly's Governance, Risk, and Compliance team is hiring a Security Analyst III to facilitate the definition, implementation, and operation of security and privacy programs at LaunchDarkly. LaunchDarkly is critical infrastructure. Our security team keeps it safe for the global systems that depend on us and the GRC team demonstrates that to earn the trust of our customers. As a member of the team, you'll drive initiatives to assess and reduce security risks to the company, advise stakeholders, and maintain compliance with the frameworks that we adhere to including ISO 27001, SOC 2 Type II, and FedRAMP. You'll report to the Director of Security and partner closely with stakeholders in Legal, Revenue, and other members of our security team. We expect you to bring a sharp point of view on where AI can take work off the team's plate and make our coverage deeper. Responsibilities: Collaborate with stakeholders to design and operate security controls that comprise the LaunchDarkly GRC program Use technology to automate compliance activities like gathering evidence and verifying controls Operationalize the health and maturity of the program by tracking metrics based on quantitative and qualitative data Drive progress towards results for GRC -related continuous improvement projects Contribute to documentation for security standards, policies, and processes Support audits and assessments with internal and external stakeholders Work with product and infrastructure delivery teams on engineering projects related to GRC requirements Qualifications: Deep cybersecurity, privacy, and risk management knowledge and skill Excellent communication skills - written and verbal Experience working on collaborative projects Depth with modern cloud-based SaaS organizations - specifically AWS control environments Information security experience at an organization with significant compliance requirements Strong familiarity with security standards (SOC 2, ISO 27001, ISO 27701, FedRAMP) as well as privacy laws ( CCPA and GDPR ) Familiarity with LaunchDarkly’s collaboration tools like Confluence, Slack, and Github Nice to Have: Considerable knowledge of software development and architecture CCSP, PCI QSA , CISSP , or CISA / CISM certifications Qualifications: You're proactive by default. You'd rather spot compliance drift early and fix the cause rather than chase symptoms during an audit. You believe good governance is a craft of habits and systems. Small consistent improvements beat heroic one-offs. You invest in relationships with the teams you work with. You know good governance and compliance relies heavily on trust and communication. You're a good partner. You're helpful and direct, you say no with reasons and alternatives, and you don't mistake gatekeeping for rigor. You're engineering-curious by nature. You want to understand how the systems work and how to adapt for compliance frameworks. You treat AI as part of the toolkit. You're skeptical where you should be, aggressive where it pays off, and you want to work somewhere that's serious about both. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area: $152,900 - $210,210** Zone 2: Boston, DC, Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Seattle: $137,600 - $189,200** Zone 3: All other US locations: $129,900 - $178,640** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. Senior Creative Producer, Brand The role in a nutshell: As our Senior Creative Producer, you’ll build and run the production engine behind Chainguard’s brand. We’re scaling creative output fast across campaigns, events, paid media, partner programs, video and the website, and you’ll make sure all of it moves from brief to launch on time, on budget and with the craft our audience expects. You’ll sit on the Brand Creative team, own intake, timelines, budgets and agency relationships, and keep every stakeholder clear on what we’re making, when, and why. You’ll work closely with Brand Marketing, Product Marketing, Content, Growth, Events and our web development team. What you’ll do: Manage end to end production of brand creative across integrated campaigns, content, events, paid media, partner programs and the website Own creative intake, turning requests into clear briefs with realistic timelines, defined review rounds and named approvers Build and run the project management system, workflows and status rhythm for the Brand Creative team, with a single source of truth for every project Partner with the Director, Brand Creative on capacity planning, and scale freelancers and agencies up or down as priorities shift Source, onboard and manage production partners, including video, photo, motion and animation agencies, from estimate through final delivery Own production for non-standard video, from pre-production through post, including crews, locations, talent, schedules, edits, cutdowns and delivery specs for every channel Keep scripts, assets, direction and approvals moving so video and campaign work hits launch dates Track production budgets, estimates, purchase orders and vendor payments Coordinate integrated campaign launches so every channel ships the right assets at the right time Manage production logistics for brand media, including out of home, event and sponsorship specs, asset trafficking and vendor deadlines Run Brand’s design work on website projects, including timelines, reviews and design QA, with clean handoffs to our web development and growth teams Manage freelance and agency partners for paid and digital creative so output stays consistent in quality and on brand Manage timelines and deliverables for brand led programs like brand evolution work and brand activations Keep improving how we work as volume grows, from templates and asset libraries to retros after every major launch What we're looking for: 5-7+ years of experience in creative production, creative operations or program management for brand and marketing work, in house or at an agency Experience producing high volume work across many formats, including campaigns, paid media, events and experiential, video, print and web A network of production partners and freelancers, and experience managing them from scoping and estimates to delivery Hands on video and photo production experience, including on set Experience building and owning project management tools like Asana, Jira or Airtable, and processes people actually use Strong budget discipline and comfort negotiating with vendors Clear, calm communication with stakeholders at every level, including when the answer is no or not yet An eye for craft, and the judgment to protect quality while keeping work moving High agency and high urgency, with strong follow through across many projects at once Bonus points: Experience at a fast growing tech company with a high output brand team Experience producing creative for developer, infrastructure or security audiences Experience managing website design workflows, design QA or a CMS Experience working with business affairs or legal on talent, usage rights and releases Working knowledge of Figma and Adobe Creative Cloud Base Salary Range $140,000 — $165,000 USD About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion's engineering and product teams are shipping faster than ever, which means there's more for customers to discover, understand, and adopt than ever before. We're looking for a Product Marketing Manager to drive awareness of new Notion features and capabilities, and to run the programs that turn early activation into lasting adoption. This is a full-stack role: you'll flex across launches, growth programs, and pricing and packaging. That last one means helping decide how new capabilities map to plans and tiers, and making sure customers can tell what they get and what they pay for. You're a messaging master with a genuine point of view: someone who can build narratives sharp and specific enough to cut through an increasingly noisy market, and a strategic partner to Product from early development all the way through go-to-market.   This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Lead launches big and small, coordinating efforts across our Marketing and GTM org to land a successful launch day. - Drive continued awareness, growth, and adoption of high-PMF features well after launch day. Launch is the start of the story, not the end of it. - Take on pricing and packaging projects for new capabilities, working with Product, Design, and Web to decide whether something becomes a new SKU or tier or joins an existing one, then landing the change on notion.com/pricing http://notion.com/pricing, in-product, and in release comms. - Serve as a strategic partner to Product, informing strategy during product development, competitive positioning, and user insights. - Collaborate with Enterprise PMMs and Sales to build sales enablement materials that turn product capability into stories reps can use in the field. - Partnering with Demand Gen and Lifecycle on sequences, webinars, and more. SKILLS YOU'LL NEED TO BRING: - 10+ years directly relevant experience in product marketing or adjacent marketing function. - A distinctive point of view and the creativity to build narratives that stand out in a crowded, noisy market. - Experience running product launches, adoption, or growth programs, ideally at a fast-moving product or technology company. - A real point of view on pricing and packaging, or the appetite to build one fast. You can reason about plans, tiers, and value, not just features and launches. - Strong cross-functional skills, comfortable coordinating Product, Design, Engineering, Sales, and Marketing toward one outcome. - Genuine passion for shaping the future of work with AI, a growth mindset, and a scrappy, high-ownership approach to getting things done. - Sharp writing and storytelling instincts: you know the difference between a headline that's technically accurate and one that actually lands. NICE TO HAVES: - You're already a Notion user, fluent in the product and plugged into the community. - You look beyond just AI & tech companies for creative inspiration - You're a pro at building and using agents, inside Notion and beyond. - You've worked through a pricing or packaging change before, such as a new tier, a plan change, or a paywall, and can talk about the tradeoffs. - PMM experience at a larger company, though we care more about your instincts and ownership than your resume's logos. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $230,000 - $270,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE:   At Notion, we believe in building software that adapts to how people work, not the other way around. As we scale globally, we need someone who can ensure our revenue teams are equipped with the knowledge, tools, and processes to succeed across every geography while maintaining our core values and approach to customer relationships. We're looking for a Revenue Enablement Program Manager to turn our global enablement strategy into repeatable programs that drive measurable changes in how our revenue teams work. You'll maintain a consistent global core while tailoring examples, facilitation, sequencing, and practice to the market. You'll partner with Sales Leadership, Revenue Operations, Product Marketing, onboarding teams, and frontline managers to equip the field with the skills, workflows, and just-in-time guidance to execute our GTM strategy. You'll design for practice and proficiency, enable managers to coach and reinforce new behaviors, and use adoption and business signals to continuously improve programs. WHAT YOU'LL ACHIEVE: Global Program Development & Implementation - Champion our global operating cadence to ensure the AMER region is successfully executing our GTM strategy - Design, develop, and program manage comprehensive enablement programs that can be deployed globally and execute them in AMER while maintaining consistency in our selling methodology and GTM goals - Partner with Revenue Operations, Sales Leadership, Product Marketing, and subject matter experts to build scalable curricula, hands-on practice, certification, and continuous learning programs that demonstrate role-based proficiency - Contribute to and maintain the global sales playbook in partnership with its owners, ensuring it reflects practical, repeatable practices across markets - Use AI, automation, and reusable agent-enabled workflows to deliver just-in-time guidance and reinforcement in the tools and workflows revenue teams already use - Define the behaviors each program should change and measure leading indicators such as completion, proficiency, adoption, manager activation, and resource usage alongside downstream outcomes such as time to ramp and productivity. Review results regularly, distinguish correlation from causation, and recommend corrective action when adoption or performance is off track - Lead cross-functional initiatives to align product releases, go-to-market strategies, and enablement rollouts - Partner with onboarding teams to reinforce role-based ramp milestones through hands-on application, practice, and proficiency checks - Build technical and workflow fluency programs that help the field uncover customer needs, translate business problems into practical Notion workflows, and demonstrate their value - Activate frontline managers first with previews, toolkits, coaching prompts, and consistent reinforcement and inspection cadences AMER activation & regional adaptation - Collaborate with regional segment leads to proactively identify segment & market dynamics, competitive landscapes, and customer behavior patterns - Adapt global programs to address regional needs while maintaining core methodology and brand consistency - Create region-specific content, case studies, and competitive battle cards that resonate with local markets - Build feedback loops between regional teams and global program development to continuously improve our approach - Partner with regional managers to coach, inspect, and reinforce priority behaviors in existing team cadences; use field feedback to improve adoption and program design SKILLS YOU'LL NEED TO BRING: Experience & Expertise - 7-10+ years of experience in sales enablement, revenue operations, or similar go-to-market roles - Proven track record of building and scaling enablement programs across multiple geographies, with a consistent global core and effective regional adaptation - Expertise in adult learning methodologies and designing multimodal experiences that build and assess proficiency through practice, application, and reinforcement - High proficiency with the enablement tool stack including emerging AI and automation solutions (ideally AI is already embedded into your workflow) - Experience working with global sales teams and understanding of diverse market dynamics - Strong analytical skills and experience defining target behaviors, tracking leading indicators and business outcomes, and improving programs based on evidence Skills & Qualities - Demonstrate ability to build and automate Enablement and field work through AI workflows - Strategic thinker who can balance global consistency with local relevance - Excellent communication and presentation skills, comfortable working with senior leadership - Natural collaborator who thrives in cross-functional environments - Data-driven approach to decision making with strong attention to detail - Adaptable and comfortable with ambiguity in a fast-growing environment - Passionate about developing people and helping teams reach their potential Technical Requirements - Proficiency with AI tools for workflow development, gamification, content creation, data analysis, and process automation - Strong project management skills with experience managing multiple initiatives simultaneously - Experience enabling frontline managers to coach and reinforce new behaviors - Ability to build or support technical and workflow fluency programs that connect customer needs to practical solutions - Comfortable with sales analytics and performance metrics NICE TO HAVES: - Experience at a high-growth SaaS company - Background in sales, customer success, or revenue-generating roles - International work experience or familiarity with diverse cultural business practices - Experience with Notion or similar productivity tools - Certification in sales methodologies (MEDDIC, Challenger, etc.) Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Notion. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $205,000 - $245,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

We are seeking a high-impact relationship builder to own and grow OpenTable's most strategic hotel partnerships worldwide. Act as the primary relationship owner for Tier-1 global hotel partners (e.g., Marriott, Hilton, Four Seasons, IHG), overseeing relationship health, retention, and revenue growth across regions.

Location: Remote or Mississauga Workplace: remote Job Title: Sr. Product Manager - Senior Living Location: Canada – Remote / Mississauga, ON – Hybrid **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . About the Team At PointClickCare, our Product team is on a mission to transform how senior living providers deliver care, combining deep domain expertise with a relentless focus on outcomes that matter. We operate at the intersection of healthcare and technology, building products that directly impact the lives of residents, caregivers, and the providers who serve them. You’re comfortable engaging directly with customers, collaborating across teams to solve meaningful problems, and bringing a natural curiosity and growth mindset to continuously improve outcomes and maximize value. This role is ideal for someone who thrives at the intersection of strategy and execution - someone who can translate complexity into clarity, turn insight into action, and consistently deliver meaningful value for customers. If you're energized by complex problems, motivated by purpose, and ready to shape what AI-powered care delivery looks like in senior living - you'll thrive here. Position Summary: The Sr. Product Manager - Senior Living position will own critical workflows at the heart of the resident experience, shaping how data flows, decisions are made, and care is delivered across PointClickCare's platform. Partnering closely with engineering and cross-functional teams, you'll drive end-to-end product outcomes from discovery through delivery by engaging directly with customers, translating complexity into clarity, and turning insight into action. This role is ideal for a product leader who thrives at the intersection of strategy and execution and is excited to define what AI-powered care looks like in senior living. Key Responsibilities: Own product strategy, roadmap, and execution for your portion of the Senior Living products. Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user. Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery. Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities. Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve. Identify, communicate, and bring the right people together to manage risks timely and effectively. Manage products through the full development lifecycle, from discovery and strategy through delivery and iteration. Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points. Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment. Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible. Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases. Understand the broader product portfolio and how solutions work together to create value for customers. Participate in industry events, and lead customer and partner facing engagements as a product expert. Understand competitive landscape. Inspire, energize, and motivate cross-functional teams. Required Skills & Qualifications: Bachelor’s Degree in business, computer science, or computer engineering. 5+ years of Software Product Management experience. Experience working in healthcare technology is a plus. Experience working with Cloud - Azure hosted environments. Proven track record of managing products, innovation, and a general curiosity and drive for building great products. Strong written and oral communication skills with internal and external stakeholders. Solid understanding of Agile practices. Experience managing SaaS products. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $121,400 - $151,700 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Remote, USA Workplace: remote Job Title: Sr. Product Manager - Senior Living Location: USA - Remote **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . About the Team At PointClickCare, our Product team is on a mission to transform how senior living providers deliver care, combining deep domain expertise with a relentless focus on outcomes that matter. We operate at the intersection of healthcare and technology, building products that directly impact the lives of residents, caregivers, and the providers who serve them. You’re comfortable engaging directly with customers, collaborating across teams to solve meaningful problems, and bringing a natural curiosity and growth mindset to continuously improve outcomes and maximize value. This role is ideal for someone who thrives at the intersection of strategy and execution - someone who can translate complexity into clarity, turn insight into action, and consistently deliver meaningful value for customers. If you're energized by complex problems, motivated by purpose, and ready to shape what AI-powered care delivery looks like in senior living - you'll thrive here. Position Summary: The Sr. Product Manager - Senior Living position will own critical workflows at the heart of the resident experience, shaping how data flows, decisions are made, and care is delivered across PointClickCare's platform. Partnering closely with engineering and cross-functional teams, you'll drive end-to-end product outcomes from discovery through delivery by engaging directly with customers, translating complexity into clarity, and turning insight into action. This role is ideal for a product leader who thrives at the intersection of strategy and execution and is excited to define what AI-powered care looks like in senior living. Key Responsibilities: Own product strategy, roadmap, and execution for your portion of the Senior Living products. Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user. Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery. Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities. Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve. Identify, communicate, and bring the right people together to manage risks timely and effectively. Manage products through the full development lifecycle, from discovery and strategy through delivery and iteration. Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points. Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment. Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible. Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases. Understand the broader product portfolio and how solutions work together to create value for customers. Participate in industry events, and lead customer and partner facing engagements as a product expert. Understand competitive landscape. Inspire, energize, and motivate cross-functional teams. Required Skills & Qualifications: Bachelor’s Degree in business, computer science, or computer engineering. 5+ years of Software Product Management experience. Experience working in healthcare technology is a plus. Experience working with Cloud - Azure hosted environments. Proven track record of managing products, innovation, and a general curiosity and drive for building great products. Strong written and oral communication skills with internal and external stakeholders. Solid understanding of Agile practices. Experience managing SaaS products. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $132,400 - $165,500 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

We are seeking a highly skilled CRM Software Engineer to support the development, customization, automation, and integration of enterprise CRM platforms, with a primary focus on Zoho CRM and the Zoho One ecosystem. Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions.

The Salesforce CRM Team Lead will work within the Global CRM team to raise the operational maturity of our Salesforce platform and the team that supports it. Configure and maintain Salesforce using declarative tools, including custom objects, fields, page layouts, record types, validation rules, picklists, approval processes, and advanced Flow automation.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Northeast What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location. For New York City based hires: Estimated annual salary of $204,000.00 - $321,000.00 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: London, United Kingdom Workplace: hybrid About The Role: We're on a mission to make simple, secure money transfers accessible to everyone, and getting verification right is core to that. We're looking for a Head of KYC Product to own the product strategy, roadmap, and delivery of our customer verification and onboarding flows across consumer, cards, and white-label, balancing regulatory compliance, financial crime controls, and a fast, low-friction customer experience. You'll lead the KYC and Verification product area as objective owner, working as a key partner to our FinCrime, Compliance, Engineering, Customer Support and Operations teams, and building the first line of defence into the product itself across 5 jurisdictions and 60+ countries. You'll report to the Head of Product Operations & Automation. Location: UK-first, remote working possible. What you'll co-own: Verification journey: Build PRD, own the end-to-end verification (including PEP, sanctions screening) journey, from onboarding and tiered KYC to full identification through enhanced due diligence using the new technology for non-doc verification, including how customers are notified and supported along the way for the best user experience. Implement the KYC/Screening (PEP, sanctions) providers and build the in-house solutions for verification and screening. Deliver the back-office operational services to support the verification flow on the Customer Support stage. OKRs and initiatives: own the KYC objective with its initiatives and key results, from business case and requirements through go/no-go, release and impact review. KPI framework: define and track verification completion time, approval and rejection rates, drop-off by stage, repeat document requests, manual review volumes, KYC-related contacts and CSAT, surfaced in an end-to-end operational dashboard, and cost for verification. AI and automation: lead the AI-powered KYC strategy, including build, buy or hybrid decisions, AI agents for KYC/Screening cases and FAQs, AI-assisted investigator workflows, and a risk-based verification framework. What you'll do Set the strategy: own the product vision and prioritised roadmap for verification across markets, translating regulatory change (UK, EEA, US, UAE, Canada and local licence requirements) into clear, shippable requirements. Manage the KYC stack: own identity verification vendors, tenders and migrations, enable multi-provider support, and keep commercial terms, quality and coverage in balance. Reduce friction: map where customers struggle, rank the top friction points, and ship improvements that reduce drop-off and support contacts without weakening controls. Drive automation: automate verification scenarios end to end, including antifraud and auto-verification scenarios, proactive status communications across app, push, and ticketing, and AI agents that resolve routine cases and escalate only the complex ones. Deliver product and market flows: design and deliver KYC/Screening flows for specific products and market-specific logic. Support white label: embed verification into the operational layer for white-label partners, so new programmes launch with controls and automation built in. Collaborate as a partner: Engineering: define requirements, data needs and system enhancements, and manage delivery and release readiness. Compliance and FinCrime: agree risk appetite, risk-based limits and checks, and support audits, partner due diligence and regulatory reviews. Customer Support and Operations: use case feedback and ticket data to improve flows, macros and automation, and reduce manual workload. Partners and networks: align verification requirements with partner, scheme and licence-holder expectations. Run governance: chair a weekly cross-functional forum across Product, Compliance, FinCrime, Support and Operations to review KYC performance and agree improvements. Lead the team: build and mentor the KYC product team, and document decisions and rationale clearly. Take responsibility: own outcomes, and escalate material risks early. What you'll need Significant product management experience in KYC, identity verification, onboarding or financial crime in fintech, payments or banking, including ownership of a function or team. Strong understanding of KYC, CDD/EDD, AML/TF, sanctions and PEP screening, source of funds and risk-based approaches, and how regulation in the UK, EEA. UAE, Canada, and the US translate into product requirements. Proven record of owning outcomes through OKRs, with clear prioritisation and trade-off thinking (completion rate vs. risk vs. customer friction vs. cost). Experience selecting, integrating and managing identity verification vendors, including RFPs and migrations. Hands-on experience with automation or AI in operational workflows, such as LLM agents, case summarisation or decision support, and the oversight they need. Data fluency: comfortable with SQL and BI dashboards to define metrics, diagnose funnels and measure impact. Experience working with Compliance, FinCrime and Operations teams, and supporting audits or regulatory reviews. Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked, while working as part of a team. Clear communication and documentation, able to explain decisions to technical, non-technical and executive stakeholders. Nice to have Experience with white-label or partner programmes and their operational and compliance requirements. Experience with card issuing and scheme requirements (Visa, Mastercard) related to verification. Familiarity with customer messaging and ticketing tools, and with how support and FinCrime operations run day to day. Experience building or scaling a first line of defence or operations function. What you'll achieve First 3 months Understand our verification flows, providers, risk-based limits and regulatory landscape. Learn our KYC KPIs, tooling and the key friction and case-handling patterns. Build relationships across Compliance, FinCrime, Engineering, Support and Operations. Take ownership of the KYC roadmap and a first set of initiatives, and ship your first improvement. By 6 months Own the end-to-end KYC roadmap with clear OKRs, owners, and a weekly governance rhythm. Launch the KYC operational dashboard and a ranked list of the top customer friction points. Deliver your first automation or AI-assisted workflow that removes recurring manual work. By 12 months Be the owner for verification outcomes, with measurable gains in completion time, drop-off, support contacts, and manual effort. Have a risk-based verification framework and an AI-powered KYC operating model agreed with Compliance and FinCrime. Have a high-performing KYC product team and verification built into the back-office console and white-label programmes. Why Join Paysend? Make a Global Impact: Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally. Own Meaningful Outcomes: We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand. Grow with Us: As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies. Collaborate with Exceptional People: Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers. Move Fast and Make Things Happen: We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results. Be Part of Our Journey: We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.

Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Toronto, Ontario About the Department The Cloudflare sales team is comprised of Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together to acquire customers and help them adopt Cloudflare technologies to create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real security and performance challenges while creating the revenue streams that help the company provide free services to millions in our community. What you'll do We are looking for an experienced Sales Director to lead and grow the Enterprise and Public Sector  business in Ontario with responsibility for driving Cloudflare's revenue and brand awareness in the region. Based in the Greater Toronto Area and reporting directly to the Canadian VP, the Sales Director will require both strategic and hands-on leadership skills to lead the go-to-market strategy, including hiring, leading and growing the sales team, building pipeline, and driving sales to grow the business in the region. In this role you will work actively with prospects, customers, partners and field sales professionals to sell and close deals to build the region. Additional responsibilities will include: Design, build and execute strategies for the Region in collaboration with regional and global functional leaders Lead and grow the Central Canada Enterprise and Public Sector (Named) sales team working with global functional leaders and recruiting resources. Serve as the local point person for all Named functions in Canada including customer relationships, pipeline development, account management, sales and partnerships. Drive business cadence for forecast calls, business  reviews, deal reviews, customer account reviews, weekly team meetings and periodic company-wide meetings. Lead programs and campaigns - working across sales, marketing, customer success, solutions engineering, business development and support - to drive awareness, pipeline and sales results. Drive sales growth through successful leadership, organizational planning, customer service and outstanding execution of all regional sales and go-to-market strategies. Represent Cloudflare as the single point of contact for all Regional operational concerns, ensuring proper and timely escalation and resolution. Ensure that corporate policy and regulatory initiatives are consistently applied and followed by team members. Outstanding leadership that inspires interpersonal effectiveness, develops talent and effects change. Willing and able to be a “doer” and “influencer”. Represent Cloudflare at external conferences and events. Examples of desirable skills, knowledge and experience Bachelor's degree required. 10+ years of direct B2B sales experience, selling to large Enterprise accounts 5+ years of direct sales management experience leading an Enterprise field sales team. Experience managing and coaching long, complex, high value Enterprise sales cycles Experience selling into top tier accounts in key verticals including Financial Services, Retail, Industrial. Energy and Media. Understanding of IaaS, Networking and Information Security services. Aptitude for learning technical concepts/terms (Technical background in engineering, computer science or MIS a plus). Strong leadership, presentation, interpersonal communication (verbal and written) and organizational skills. Self-motivated; entrepreneurial spirit. Comfortable working in a fast paced dynamic environment. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: San Francisco Perplexity is looking for a technical program manager to own how we plan, bring online and run the GPU compute behind every product. Perplexity serves Ask, Computer and API traffic on GPU capacity across multiple cloud and neocloud providers, and demand shifts with every new customer, product launch and model release. Working across engineering, research, Finance and providers, you’ll forecast how much compute we need and when, bring new capacity into production, and own how the fleet performs today, driving fixes when reliability, utilization or cost fall short. The ideal candidate knows GPU fleets, handles technical and commercial details, and is energized by building a function with little precedent. OUR MISSION Perplexity’s mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating. Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending. Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they’ve learned. Makers need tools to create their products, their companies, their reality. Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways. WHAT YOU’LL DO - Partner with Finance on the compute demand forecast, 3–12 months out, driven by customer growth, model releases, and post-training and evaluation plans rather than trend lines - Turn the forecast into decisions with Finance and engineering leadership on commitments and budget, checking that new capacity fits the plan before we commit - Bring new capacity online and lead transitions, from contract to production, including provider onboarding, acceptance criteria, migration and decommissioning - Build a single, trusted view of the fleet: capacity, cost, allocation, and uptime, reliability and utilization by provider and workload - Drive daily utilization, reliability and cost-efficiency as core metrics, reclaiming idle capacity and surfacing trade-offs rather than letting them become side effects - Own inference and compute requests end to end: triage and resolve GPU, deployment and quota requests from teams across Perplexity, and build self-serve paths so routine requests no longer need a person in the loop - Manage compute provider relationships, with scorecards and regular reviews of reliability, support and delivery, and use that data to shape how we work with providers over time - Partner with engineering, research, and finance teams on capacity decisions that match the different needs of training, batch inference and real-time production inference - Build the operating system for compute: the processes and tooling to request, plan, allocate and track compute, with clear owners QUALIFICATIONS - 6+ years of technical program management, capacity planning or infrastructure operations in cloud environments, leading programs across teams and vendors - Direct experience with GPU or accelerator fleets across training and inference workloads - Experience working directly with cloud or neocloud providers on reserved capacity, capacity commitments, onboarding or vendor performance management - Experience with infrastructure cost modeling, unit economics or cost attribution in partnership with Finance - Technical depth in cluster management, scheduling and orchestration, and the data skills to build forecasts and dashboards yourself - The judgment to surface hard trade-offs and communicate them clearly from engineers to executives - Thrives in a small, agile team; has initiative and desire for ownership without much precedent to lean on

Location: San Francisco Perplexity is looking for a technical program manager to own how we plan, bring online and run the GPU compute behind every product. Perplexity serves Ask, Computer and API traffic on GPU capacity across multiple cloud and neocloud providers, and demand shifts with every new customer, product launch and model release. Working across engineering, research, Finance and providers, you’ll forecast how much compute we need and when, bring new capacity into production, and own how the fleet performs today, driving fixes when reliability, utilization or cost fall short. The ideal candidate knows GPU fleets, handles technical and commercial details, and is energized by building a function with little precedent. OUR MISSION Perplexity’s mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating. Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending. Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they’ve learned. Makers need tools to create their products, their companies, their reality. Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways. WHAT YOU’LL DO - Partner with Finance on the compute demand forecast, 3–12 months out, driven by customer growth, model releases, and post-training and evaluation plans rather than trend lines - Turn the forecast into decisions with Finance and engineering leadership on commitments and budget, checking that new capacity fits the plan before we commit - Bring new capacity online and lead transitions, from contract to production, including provider onboarding, acceptance criteria, migration and decommissioning - Build a single, trusted view of the fleet: capacity, cost, allocation, and uptime, reliability and utilization by provider and workload - Drive daily utilization, reliability and cost-efficiency as core metrics, reclaiming idle capacity and surfacing trade-offs rather than letting them become side effects - Own inference and compute requests end to end: triage and resolve GPU, deployment and quota requests from teams across Perplexity, and build self-serve paths so routine requests no longer need a person in the loop - Manage compute provider relationships, with scorecards and regular reviews of reliability, support and delivery, and use that data to shape how we work with providers over time - Partner with engineering, research, and finance teams on capacity decisions that match the different needs of training, batch inference and real-time production inference - Build the operating system for compute: the processes and tooling to request, plan, allocate and track compute, with clear owners QUALIFICATIONS - 6+ years of technical program management, capacity planning or infrastructure operations in cloud environments, leading programs across teams and vendors - Direct experience with GPU or accelerator fleets across training and inference workloads - Experience working directly with cloud or neocloud providers on reserved capacity, capacity commitments, onboarding or vendor performance management - Experience with infrastructure cost modeling, unit economics or cost attribution in partnership with Finance - Technical depth in cluster management, scheduling and orchestration, and the data skills to build forecasts and dashboards yourself - The judgment to surface hard trade-offs and communicate them clearly from engineers to executives - Thrives in a small, agile team; has initiative and desire for ownership without much precedent to lean on

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. SDET Contractor We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems. The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient. Responsibilities Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations. Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing. Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria. Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle. Integrate automated testing into CI/CD pipelines and establish effective quality gates. Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality. Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement. Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness. What You'll Do Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling. Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior. Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks. Validate interactions between AI agents, APIs, tools, data sources, and downstream services. Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing. Validate API contracts, schemas, authentication, business rules, error handling, and service integrations. Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues. Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities. Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. 4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline. Strong experience testing REST APIs, backend services, microservices, or distributed systems. Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language. Experience with functional, integration, regression, contract, and end-to-end testing. Experience integrating automated tests into CI/CD pipelines. Strong analytical, debugging, and root-cause-analysis skills. Experience working in an Agile development environment and collaborating across engineering teams. Required Skills Strong understanding of software testing methodologies and Quality Engineering practices. Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling. Experience designing and maintaining automated test frameworks. Experience with Git and CI/CD development workflows. Ability to develop risk-based test strategies and identify appropriate testing layers. Experience testing distributed systems and service-to-service integrations. Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems. Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions. Preferred Skills (Good to have) Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management. Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection. Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies. Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools. Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger. Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS. Experience with performance, scalability, reliability, or resiliency testing. Experience establishing QE metrics, quality gates, or cross-team testing standards. Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $58 — $72 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.