Location: Munich, Germany
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Job Description
About the role
Join Anthropic's Customer Success team as an Munich based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across DACH helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
You'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Responsibilities:
Build trusting, strategic relationships with key DACH customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments
Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of DACH customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as a member of CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures
You may be a good fit if you have:
6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar) in region
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
Experience explaining and demonstrating technical products to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and ability to manage multiple customer relationships
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player
Fluency in German and English
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Munich, Germany; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Location: Netherlands
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for a Senior Android Engineer or Tech Lead who thinks like a product builder — someone who cares deeply about the "why" behind what they're building, not just the tickets in the backlog.
You'll be embedded in a cross-functional domain team (Backend, Mobile, ML/AI, QA, Design, and Product) and own the end-to-end development of features that genuinely matter: company accounts and cash flows, banking transactions, card issuance and management, and AI-enabled accounting. You'll help shape architecture decisions, raise the bar on engineering quality, and mentor the engineers around you.
If you're energized by working at the intersection of great mobile engineering and real product impact — this is the role.
What You’ll Do
Design and build new features for our Android application, used daily by business owners across Europe.
Architect and implement reliable, intuitive solutions for:
Multi-account cash flow management
Banking transactions and payments
Physical and virtual card issuance, activation, and control
AI-powered accounting automation
Build polished, responsive UIs using
Jetpack Compose
.
Take ownership of code quality, performance, and stability — automated testing and thorough code reviews are non-negotiable.
Collaborate closely with Backend, QA, Design, and Product — you'll be shaping solutions end-to-end, not just implementing specs.
Drive technical decisions within your domain, challenge assumptions when needed, and proactively identify opportunities to build better.
Contribute to CI/CD pipelines, tooling, and mobile best practices across the team.
Who You Are
You're pragmatic and have a proven track record of shipping products that matter. You communicate clearly across disciplines and thrive in a cross-functional environment where everyone is solving the same customer problem together.
Your experience includes:
Strong knowledge of
Kotlin
(Java knowledge is a plus) and 5+ years of commercial Android development.
Deep understanding of
OOP
,
SOLID
, and
Clean Architecture
.
Solid experience with presentation layer patterns —
MVI
,
MVVM
, and
MVP
— and the ability to choose the right one for the context.
Hands-on experience with our core stack:
Reactive programming & async:
RxJava
,
Kotlin Coroutines / Flow
Dependency injection:
Dagger 2
,
Hilt
, or
Koin
Networking:
Retrofit
Navigation:
Cicerone
,
Jetpack Navigation Component
Modern UI:
Jetpack Compose
Practical experience with
Firebase
(FCM, Analytics, Crashlytics).
Experience with
Feature-module architecture
in production.
Confidence with
Git / GitLab
, including setting up and maintaining
GitLab CI/CD
.
A builder's mentality — you care about the product, the users, and the outcomes, not just the code.
Clear, concise communication in English across technical and non-technical audiences.
Nice to Have
Background in fintech or experience with financial products — you understand the stakes.
Solid grasp of mobile security best practices (especially critical in our domain).
Experience profiling and optimizing UI performance — reducing overdraw, improving recomposition efficiency in Jetpack Compose, and hitting smooth 60/120fps rendering.
Hands-on work with performance tooling:
Android Profiler
,
Perfetto
,
Baseline Profiles
, or similar.
Published apps on
Google Play
you're proud of.
An active
GitHub
profile with code you're happy to share.
Hands-on experience with
AI agents and LLM tools
(Claude, Cursor, Copilot, etc.) — setting up agent environments, writing prompts, skills, and behavioral rules.
Experience with
AI-powered IDE tools
(Cursor, Windsurf, GitHub Copilot, Claude Code, etc.) — including agent mode, rules files configuration, and integrating AI into the daily development workflow.
Understanding of model
capabilities and limitations
— knowing which model fits which task and how to manage the context window effectively.
Ability to
evaluate and verify AI-generated output
— using automated tests, linters, and critical review to catch hallucinations and errors.
Awareness of
AI security risks
— prompt injection, data leakage, and safe handling of untrusted inputs in agentic workflows.
Recruitment Flow
Talent Partner Interview
First Technical Interview
Mobile System Design Interview
Team Fit Interview (peer interview)
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking a Vice President Product Manager to join its Independent Advisor Solutions team. This team has launched five 1940 Act registered funds and continues to expand its investment offerings. A core differentiator is iCapital’s partnerships with leading alternative asset managers and top-tier wealth management platforms. This role will collaborate closely with the Portfolio Manager to build and manage an evergreen portfolio that includes direct co-investments, funds, and strategic partnerships. This individual will play a critical role in driving the growth of iCapital’s evergreen registered fund business by overseeing key aspects of fund operations, investor relations, marketing, and distribution strategy.
Responsibilities
Own all aspects of fund operations and business growth, excluding investment decisions and external marketing.
Oversee marketing initiatives for the fund, including creating and maintaining fundraising presentations, portfolio review materials, quarterly investor call content, and other marketing collateral.
Partner closely with the Portfolio Manager on the “business of the fund,” managing distributions, liquidity, and communications with current and prospective investors.
Build and maintain strategic relationships with leading distribution platforms in the wealth management channel.
Coordinate cross-functionally with the Legal, Accounting, Fund Administration, Operations, Investor Relations, Compliance, and Distribution teams to ensure seamless execution across all aspects of the fund.
Oversee recurring reporting for investors and the Board, ensuring accuracy, timeliness, and clarity.
Qualifications
8+ years of relevant professional experience in financial services (i.e. investment management, project management, private investing, investment banking, transaction advisory services, capital markets, and management consulting)
Bachelor’s degree is required; CFA, CAIA, or MBA is a plus
Experience with 1940 Act funds and private markets is a plus
Proven ability to build strong, trusted relationships with internal teams and external clients
Exceptional organizational and time management skills, with the ability to manage multiple priorities effectively
High attention to detail and accuracy in all deliverables
Excellent written and verbal communication skills for clear and persuasive messaging
Professional demeanor with an entrepreneurial mindset and strong sense of ownership
Benefits
The base salary range for this role is $160,000 to $190,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
iCapital is seeking a Vice President Product Manager to join its Independent Advisor Solutions team. This team has launched five 1940 Act registered funds and continues to expand its investment offerings. A core differentiator is iCapital’s partnerships with leading alternative asset managers and top-tier wealth management platforms. This role will collaborate closely with the Portfolio Manager to build and manage an evergreen portfolio that includes direct co-investments, funds, and strategic partnerships. This individual will play a critical role in driving the growth of iCapital’s evergreen registered fund business by overseeing key aspects of fund operations, investor relations, marketing, and distribution strategy.
Responsibilities
Own all aspects of fund operations and business growth, excluding investment decisions and external marketing.
Oversee marketing initiatives for the fund, including creating and maintaining fundraising presentations, portfolio review materials, quarterly investor call content, and other marketing collateral.
Partner closely with the Portfolio Manager on the “business of the fund,” managing distributions, liquidity, and communications with current and prospective investors.
Build and maintain strategic relationships with leading distribution platforms in the wealth management channel.
Coordinate cross-functionally with the Legal, Accounting, Fund Administration, Operations, Investor Relations, Compliance, and Distribution teams to ensure seamless execution across all aspects of the fund.
Oversee recurring reporting for investors and the Board, ensuring accuracy, timeliness, and clarity.
Qualifications
8+ years of relevant professional experience in financial services (i.e. investment management, project management, private investing, investment banking, transaction advisory services, capital markets, and management consulting)
Bachelor’s degree is required; CFA, CAIA, or MBA is a plus
Experience with 1940 Act funds and private markets is a plus
Proven ability to build strong, trusted relationships with internal teams and external clients
Exceptional organizational and time management skills, with the ability to manage multiple priorities effectively
High attention to detail and accuracy in all deliverables
Excellent written and verbal communication skills for clear and persuasive messaging
Professional demeanor with an entrepreneurial mindset and strong sense of ownership
Benefits
The base salary range for this role is $160,000 to $190,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important To Arcadia
The Technical Product Manager, Life Sciences sits at the intersection of product strategy and engineering execution, embedded directly with our teams to turn complex healthcare data and platform capabilities into products our customers rely on. This role owns the technical depth of the product lifecycle while keeping the team anchored to customer value and business outcomes.
You will be the connective tissue between Product and Engineering: fluent enough in the technical stack to make real-time tradeoff decisions with engineers, and disciplined enough in product craft to keep the roadmap grounded in customer impact. This is a hands-on, technical product role for someone energized by the details of how things work, not just what gets shipped.
What Success Looks Like
In 3 Months
Develop working fluency in Arcadia's platform architecture, data model, and the technical stack of your assigned engineering team.
Build trusted, credible working relationships with your engineering counterparts, joining sprint ceremonies and grooming sessions.
Take ownership of a product area's backlog and begin active prioritization grounded in customer and technical impact.
Demonstrate the ability to hold your own in a technical conversation about pipeline architecture, data, or implementation tradeoffs.
In 6 Months
Ship one or more meaningful product increments in close partnership with engineering, on a predictable delivery cadence.
Establish clear product and delivery metrics, and use them to guide prioritization and stakeholder reporting.
Be a go-to resource for engineering on requirements clarity, scope tradeoffs, and customer context.
Lead structured technical discovery (data investigation, feasibility checks, pipeline architecture discussions) that informs roadmap decisions.
In 12 Months
Be recognized as the product owner and technical subject-matter expert for your portfolio, trusted by engineering and business stakeholders alike.
Drive roadmap strategy that balances near-term delivery with long-term platform scalability and technical health.
Proactively identify and act on opportunities to reduce technical debt, improve data quality, or unlock new technical capability.
Mentor peers on how to work effectively with engineering teams and contribute to broader product-engineering process improvements.
What You'll Be Doing
Own product strategy and roadmap for a defined portfolio within Arcadia's platform, partnering day-to-day with an embedded engineering teams through the full SDLC.
Translate business goals, customer needs, and technical realities into clear requirements, acceptance criteria, and well-scoped increments engineering can execute against.
Engage deeply with engineering on data pipeline, data models, and enrichment asking the right technical questions and making informed calls when priorities conflict.
Run and participate in agile ceremonies: backlog grooming, sprint planning, sprint reviews, and incident/RCA reviews, ensuring engineering has what it needs to move fast without losing quality.
Deconstruct ambiguous or large-scale goals into MVPs and iterative delivery plans, adjusting scope based on technical constraints and customer feedback.
Use SQL and product/data instrumentation to self-serve answers, validate hypotheses, and make data-informed prioritization decisions.
Replicate, triage, and help troubleshoot complex product issues alongside engineering, escalating and documenting bugs and workarounds as needed.
Communicate roadmap progress, technical risks, and tradeoffs clearly to both technical and non-technical stakeholders.
Partner with agentic designers, operations, commercial, marketing, and analytic teams to ensure what engineering ships is adopted and drives measurable value.
Advocate for a healthy balance between shipping new capability and managing technical debt, performance, and platform scalability.
What You'll Bring
Education
Bachelor's Degree in Computer Science, Data Science, Statistics, or a related field (or equivalent professional experience)
Experience
4–7+ years of product management experience, with meaningful time spent working shoulder-to-shoulder with engineering teams in Agile/Scrum environments.
Proven track record taking products from requirements through SDLC to launch, including scoping MVPs and iterating post-launch.
Experience engaging in real technical tradeoff discussions architecture, APIs, data flows, scalability, and implementation approach.
Healthcare, health-tech, or complex B2B data/SaaS experience strongly preferred; population health, value-based care, or interoperability experience is a plus.
Technical Fluency
Hands-on SQL proficiency, comfortable writing queries to self-serve analysis and validate product decisions.
Working understanding of database and data-platform technologies (e.g., Snowflake, cloud data warehouses) and how data model design affects product capability.
Comfort partnering with engineers on API design, system architecture, and technical constraints without needing everything translated into non-technical terms.
Qualities & Skills
Strong ownership mentality with a bias toward action and hands-on execution.
Excellent written and verbal communication; able to move fluidly between engineering detail and executive-level summary.
Comfortable operating in ambiguity, breaking large problems into deliverable increments.
Calm, confident facilitator of trade-off conversations across product, engineering, and business stakeholders.
Attention to detail and a commitment to clear, current documentation.
Would Love For You To Have
Experience with healthcare data standards or interoperability frameworks (e.g., FHIR) and regulatory-grade data environments.
Exposure to AI/ML or GenAI-enabled product capabilities, including retrieval-augmented generation, automation, or predictive analytics.
Experience with BI/visualization tools (Tableau, Power BI, Looker, or similar) and large-scale data platforms (Snowflake, Redshift, Databricks, or similar).
A background in a hard science (math, statistics, computer science, or engineering) or prior experience as a software engineer or data analyst.
What You'll Get
The chance to work shoulder-to-shoulder with a team of extremely talented, dedicated engineers and product builders.
Deep, focused exposure to Arcadia's platform architecture, data model, and engineering practices.
Be part of a mission-driven company transforming healthcare by changing the way patients receive care.
A flexible, remote-friendly company with personality and heart.
Employee-driven programs and initiatives for personal and professional development.
Membership in the Arcadian and Barkadian community.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Philippines; Armenia; Kazakhstan; Uzbekistan; Georgia
Workplace: Hybrid
📍 Manila, Philippines | Relocation required
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. In three years, we’ve grown to 7M+ app downloads, 2M+ monthly active users, 7,000+ partner stores, and US$310M+ raised from top-tier investors.
You get real ownership from day one, high standards, and direct communication. You’ll work alongside a team that combines deep local knowledge with experience scaling regulated financial companies from scratch.
About the role:
Salmon operates across the Philippines, Singapore, and Abu Dhabi (ADGM), and our tax position has to hold up in all three at once. You’ll own that.
You report to the Head of Group Tax and work independently across corporate income tax, withholding and indirect taxes, international taxation, structuring, and transfer pricing. Transfer pricing is a core part of the mandate, but not the whole job — you’re the Group’s go-to technical voice on tax, full stop.
This is a hands-on seat for someone who can take a complex tax question, work it through alone, and land on a position the business can act on. You’ll work directly with the Head of Group Tax on live, cross-border problems that shape how Salmon expands — not theoretical tax exercises — with real autonomy and a direct line to the decisions your work informs, across finance, product, and tech.
What you’ll do:
- Research and resolve complex tax questions independently, and translate them into clear positions finance, product, tech, and commercial teams can act on.
- Own tax compliance across corporate income tax, withholding, and indirect taxes — partnering with local teams and external advisors to hit deadlines and document positions properly.
- Evaluate tax implications of new-market expansion, holding structure and capital optimization, profit repatriation, and any future M&A.
- Advise on permanent establishment risk, withholding taxes, indirect tax exposure, and treaty applications, including RMC No. 5-2024 on services performed by non-residents.
- Coordinate with external consultants to build a global transfer pricing framework covering intercompany service agreements, IP/tech licensing, and financial transactions.
- Lead preparation of Local Files, Master Files, and Country-by-Country Reporting, and keep them audit-ready.
- Manage benchmarking studies run by external consultants and confirm they’re applied correctly and kept current.
- Partner with Tech and Product on the tax implications of new launches and geographic expansion.
- Lead technically during BIR or other tax authority audits, including transfer pricing, and build the defense file.
- Monitor intercompany transactions monthly and quarterly against transfer pricing policy, and confirm they’re properly invoiced and documented.
What you’ll own:
- The Group’s technical tax position across three jurisdictions — nothing routes around you on tax.
- Transfer pricing documentation and defense, end to end.
- Tax input on every new market, structure, or product decision that touches tax.
- The BIR audit relationship and defense when it comes.
What makes you a strong fit:
- 6–10 years of broad tax experience spanning corporate income tax, international tax, structuring, and transfer pricing, with a track record of owning complex matters end to end.
- Big 4 tax practice at Manager level, or in-house tax at a fintech, is the ideal path here.
- Bachelor’s degree in Accounting or Law; a professional certification is a strong plus.
- Deep working knowledge of OECD Transfer Pricing Guidelines and BEPS 2.0, plus BIR and IRAS regulations.
- Can turn dense tax concepts into a straight answer a non-tax stakeholder can act on.
- Comfortable owning ambiguous, competing priorities with minimal oversight.
- Thrives founder-led and high-pressure, and builds process from scratch rather than waiting for one to exist.
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Hybrid-first work environment
- Company-provided tools and equipment
- Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines’ growing tech scene
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
- 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila
Relocation and family support
- Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics
- Reimbursement of eligible pet relocation expenses
- USD 2,500 per year for flights home
- Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: Remote; Singapore
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are looking for a powerhouse Growth Marketer to own and accelerate our B2B footprint in Singapore . This isn't a traditional marketing role; we need a "jack of all trades" who can pivot from high-level campaign planning to setting up complex outbound sequences in the same afternoon.
You will be the primary driver for growth in Singapore, taking full ownership of projects from inception to the final outcome. You are someone who views "chaos" as an opportunity to build and thrives when managing multiple workstreams simultaneously.
YOUR RESPONSIBILITIES
- Full-Funnel Ownership: Drive the Singapore B2B growth strategy and partially tackle the North Asia markets, owning the pipeline target from lead gen to conversion.
- Outbound Mastery: Set up, manage, and optimize complex outbound sequences to reach enterprise decision-makers.
- Event & Campaign Execution: Organize high-impact events, webinars, and trade shows from start to finish.
- Performance & Analysis: Work closely with the performance team on retargeting and ABM, while being comfortable diving deep into the numbers to analyze what’s working.
- Creative Content: Craft compelling sales collateral, thought leadership content, and messaging tailored to the regional tech landscape.
- Vendor & Partner Management: Identify and orchestrate top-tier local partnerships and sponsorships.
REQUIREMENTS
- English and Mandarin Speaker.
- The "Owner" Mentality: Proven track record of delivering projects from start to finish and taking full accountability for the results.
- Entrepreneurial Drive: Ideally, you have founded a company, worked in an early-stage startup, or have a history of high-engagement "side quests."
- Chaos Compatibility: You enjoy a fast-paced environment and have the mental bandwidth to handle multiple complex workstreams without dropping the ball.
- The Growth Toolkit: Broad knowledge across performance marketing, data analysis, campaign execution, and event organization.
- Bias toward Action: You are a self-starter who doesn't wait for permission to experiment and scale.
- Strategic Instincts: Ability to understand our customer base and craft positioning that resonates with the Singapore market.
BONUS EXPERIENCE
- SEO and content strategy expertise.
- Design skills (Figma/Adobe Suite).
- Experience with AI-native workflows.
LOCATION
This role is remote-first, so it can be executed from anywhere in Singapore.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Kazakhstan; Armenia; Serbia; Georgia
Workplace: Remote
Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia’s fintech moment starts here.
About the role:
As products, channels, and integrations multiply and regulatory requirements to protect customers and funds grow, you’ll own mobile security and antifraud as a dedicated product manager.
What you’ll do:
- Assess the current mobile app architecture and security posture, and define where it needs to evolve over the next 12+ months.
- Prioritize incoming security and antifraud work, including InfoSec findings, by risk, impact, and effort.
- Turn antifraud and risk requirements into product decisions and clear engineering tasks, working with mobile, backend, security, antifraud, data science, and compliance teams.
What you’ll own:
- Own the roadmap for mobile security and antifraud: objectives, success measures, scope, and release sequencing.
- Own authentication and identity verification: passwords, OTP, biometrics, passkeys, Google and Apple login, account recovery, selfie verification, face matching, and liveness detection.
- Own device enrollment, trusted-device management, and app protection: app integrity, root/jailbreak detection, and device attestation.
- Define risk-based controls for sensitive actions and transactions, including step-up authentication and real-time fraud signals built with the antifraud team.
- Track new fraud schemes and attack vectors, and turn findings into product changes.
- Protect customers from account takeover, identity fraud, and account abuse, while balancing security with authentication conversion.
What makes you a strong fit:
- 4+ years in product management, including 2+ years owning mobile security, antifraud, authentication, or identity products
- Technical foundation in iOS/Android app architecture and common mobile vulnerabilities (OWASP Mobile Top 10), enough to challenge engineering on technical decisions
- Working SQL for analyzing fraud and security data
- Track record of owning a domain end-to-end: discovery, prioritization, rollout, and performance evaluation
- Ability to turn security and risk requirements into clear specs and engineering tasks
- Intermediate English
What we offer:
Ownership and flexibility
- Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
Location: Japan; Tokyo
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're looking for an Account Executive to scale our business in Japan — a highly motivated self-starter who is passionate about voice AI and how it's transforming the way businesses build and engage with their customers. We don't just sell a product; we partner with companies to help them create new experiences and unlock value at scale with our breakthrough voice technology. In this role you will:
• Build and manage a growing portfolio of new accounts across industries to help ElevenLabs meet its revenue goals.
• Proactively identify and generate new business opportunities that align with ElevenLabs' product offering and roadmap.
• Run agile, high-velocity outbound and outreach — moving fast from first touch to close.
• Negotiate contracts and close sales in collaboration with the Growth team.
• Develop and maintain a deep, hands-on understanding of ElevenLabs' products and how they map to customer use cases.
• Own KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team.
Requirements
• Proven track record of meeting & exceeding sales targets in a fast-paced environment, including self-sourced pipeline.
• 5-7 years of previous experience in sales in a SaaS organisation.
• Strong product intuition — able to learn a technical product deeply and clearly articulate its value to customers. Genuine curiosity about Voice GenAI.
• A proactive, agile operator who moves fast rather than waiting for leads to come in.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organisation.
• A hybrid customer- & product-driven mentality that prioritises client satisfaction and scale.
• High fluency in Japanese; working proficiency in English.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Bengaluru, India
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in India who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working across multiple workstreams in a startup-like environment.
This role will be based out of our Bengaluru hub.
What you’ll do at Figma:
Monitor our community and social platforms (community forum, X, Reddit, etc.), handle escalations, and help with response and communication around incidents and support issues
Provide outstanding technical support for new and experienced Figma users on community and social platforms
Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community
Identify trends and areas of improvement for our community forum and other community support initiatives
Improve engagement and create a seamless one-to-many support experience
Collaborate with our design and engineering teams to investigate and resolve complex issues, and work with our Technical Quality Support team to report and escalate technical issues to the appropriate teams
Collect and consolidate customer feedback into meaningful recommendations for our product and research teams
Close the feedback loop with users when bugs are resolved and feature requests are implemented
We’d love to hear from you if you have:
2+ years’ experience in support or community roles for a technical SaaS product
Familiarity with design processes and tools
Strong technical and written communication skills, making complex ideas easy to understand
Proactive, responsive, and detail-oriented, with strong prioritization skills
Receptive to customer feedback, effective in public and direct responses, and adaptable to a fast-paced startup environment
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Paris, Remote
Workplace: remote
The Data team builds and evolves the data platform that powers critical product features and helps every team make smarter, faster decisions. Our data ecosystem supports hundreds of pipelines, dashboards, and tools, providing the foundation for both day-to-day operations and strategic decision-making.
What makes our team unique is our central role across the company: we sit at the intersection of Product, Operations, Customer Success, Sales, and Engineering. As our first Analytics Engineer, you’ll bridge the gap between our data platform and business teams by building trusted datasets, meaningful KPIs, and self-service analytics capabilities.
You’ll work closely with our Senior Data Analyst and Data Engineers to improve data models and documentation, strengthen the reliability and efficiency of our warehouse, and help teams become increasingly autonomous with Snowflake, Looker/Metabase, and AI-powered analytics. You’ll then contribute to our broader mission of making data more accessible and actionable across 360Learning.
Within 1 month, you will:
Discover 360Learning, its platform, teams, and culture
Get familiar with our data stack (Snowflake, Looker, dbt, etc.) and our ways of working
Understand our data models, ways of working, and self-service analytics strategy
Within 3 months, you will:
Build reliable, well-documented datasets and KPIs that help teams answer their own business questions
Enable teams to access and leverage data through Snowflake MCP, empowering them to answer business questions more independently
Collaborate with our Senior Data Analyst to improve documentation, data models, and best practices to strengthen self-service adoption
Within 6 months, you will:
Partner with Data Engineering to improve warehouse performance, reliability, and cost efficiency
Help teams become more autonomous on Snowflake and BI tools by guiding them toward the right datasets and sources of truth
Become a go-to partner for teams looking to monitor key metrics, explore data, and make data-driven decisions
The Skill Set:
Strong SQL skills with the ability to write complex queries and work confidently with data.
Hands-on experience with BI and analytics tools, such as Looker, Metabase, or Omni.
Experience with modern data warehouses, such as BigQuery, Redshift, or Snowflake.
Good working knowledge of Git and version control best practices.
Experience with dbt is a strong advantage.
Strong interest in AI and emerging analytics tools, with a focus on their practical application to business and data-related challenges.
Solid understanding of data modeling and data warehousing principles, with an interest in building reliable, scalable, and efficient data solutions.
Curiosity and problem-solving mindset: able to break down ambiguous questions into clear, actionable steps
Comfortable collaborating with non-technical stakeholders, understanding their needs, and communicating technical concepts in a simple way.
Fluent English (US/UK) / French fluent
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity_360L
What We Offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process:
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with our Senior Data Manager
Case study Meeting with our Senior Data Manager and our Senior Data Analyst
Clarification Meeting with our 1 Data Engineer and our Senior Data Analyst
Culture Fit Meeting with our VP Engineering
Offer!
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Madrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
THE OPPORTUNITY:
As a Staff Software Engineer, you’ll build core features for our flagship product, turning complex tax scenarios into simple, reliable experiences. You’ll bring a builder-first mindset: staying close to customer problems, using AI and modern engineering tools to move from idea to impact quickly, and taking ownership of outcomes—not just code.
You’ll work hands-on in a cross-functional team and bring deep expertise in either frontend or backend engineering, while collaborating effectively across the stack. You’ll help us raise the bar for scalable design, quality, maintainability, and AI-first software development.
YOUR RESPONSIBILITIES AND DECISIONS:
- Partner with product management, design, and engineering to understand customer problems, shape pragmatic solutions, and deliver measurable outcomes.
- Own work end to end—from discovery and technical design through implementation, release, monitoring, and iteration.
- Turn ambiguity into action, make sound trade-offs, and deliver valuable increments without compromising long-term maintainability.
- Contribute to technical direction and strategy in support of the long-term product vision.
- Use AI-assisted development tools in your daily engineering work to accelerate exploration, implementation, testing, debugging, and documentation while maintaining high engineering standards.
- Critically evaluate, validate, and troubleshoot AI-generated output, using effective prompting and appropriate safeguards rather than accepting results at face value.
- Share effective AI-assisted development practices, encourage responsible experimentation, and help teammates improve how they use AI tools.
- Improve developer experience through tools, automation, and engineering practices that enable reliable, frequent delivery.
- Collaborate across product and platform teams, and contribute to an environment where people learn, grow, give constructive feedback, and raise challenges safely.
YOUR PROFILE:
- Professional software engineering experience (React, Node.js) and designing reliable backend services and APIs. Experience with React Native experience is a plus.
- Able to work effectively across system boundaries and collaborate with engineers outside your primary specialism.
- Use AI-assisted development tools in your daily engineering work to accelerate exploration, implementation, testing, debugging, and documentation while maintaining high engineering standards.
- Able to evaluate and troubleshoot AI-generated output, use effective prompting where relevant, and share practical learnings with teammates.
- Experience working with a public cloud environment such as Google Cloud, AWS, or Microsoft Azure.
- Familiarity with DevOps concepts and practices, including CI/CD, observability, and operating software in production.
- Understanding of core application and backend concepts such as authentication, databases, distributed systems, cloud infrastructure, and API integrations.
- A builder-first, pragmatic approach: You turn customer problems into shipped outcomes. You take initiative, test and learn quickly, and make clear trade-offs between speed, quality, maintainability, and risk.
- Passion for writing maintainable, elegant code and continuously improving how software is built.
- A collaborative, positive attitude and a willingness to challenge ideas constructively.
- You have a builder mindset. You thrive in environments where things are still taking shape, take initiative to move ideas forward, and find ways to create impact even when the path isn't fully defined.
- You embrace trying things out over waiting for perfect conditions, ship early to learn fast, and treat iteration as progress.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions and yoga.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal tech meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a results-driven Senior Growth Product Manager for one of our core D2C subscription products. You will work on a single product and be fully responsible for increasing ARPU through higher product value: delivering winning tests in the post-purchase experience that make the product more valuable for each user.
You will own the full cycle from research to a proven result and report to the Head of Growth, with AI tooling as a core part of your workflow. The bar is high and so is the upside - strong results are significantly rewarded, with a proven path to career growth.
KEY RESPONSIBILITIES
- Research & Competitor Insights: Find where users miss value and why they leave, using product and historical data, user feedback, and competitor analysis.
- Hypothesis Pipeline: Turn those insights into a continuous, prioritised backlog of product ideas, each backed by evidence and a clear expected impact.
- Product Value: Grow ARPU by giving users more value after purchase: improve onboarding, core features, and the moments where users decide whether the product is worth keeping.
- Specs & Delivery: Write clear, testable specs and work daily with engineering so every test ships fast and works as intended.
- Growth Collaboration: Coordinate with the CRO and data teams so product and funnel tests run in sequence and every result is read correctly.
- Test Wins: Deliver a steady stream of A/B test winners on post-purchase metrics, with ARPU as the main one, and raise the share of tests that win over time.
QUALIFICATIONS
- Product Management: 3+ years in product growth roles on D2C subscription or consumer products (web-to-web, web-to-app, mobile apps) or similar markets.
- Proven Wins: A track record of A/B tests or product changes that measurably grew revenue, with results you can attribute to your own work.
- User Journey & Product Sense: Strong understanding of consumer user journeys and of what turns a first purchase into lasting value for the user.
- Research & Analytics: Hands-on user research, competitor analysis, and product analytics (Mixpanel or a close equivalent) to build the evidence behind every idea.
- Experimentation: Experience designing and interpreting A/B tests, including significance, sample size, and test duration.
- AI Tooling: Active daily use of AI tools (Claude or equivalent) to accelerate concept, analysis, and prototype work, especially UI/UX design of experiments.
- Lifecycle Experience: Experience with subscription onboarding, engagement, or cancellation flows is a bonus.
LEADERSHIP ATTRIBUTES
- Results-driven - measures their own work by test wins and revenue impact
- Evidence-led - backs every idea with data, user research, or competitor proof
- Ownership mentality - treats the product as their own: proposes, prioritises, and drives ideas to a result
- Bias for action - makes sound decisions quickly and iterates fast
- Communicates with clarity - explains ideas and results in writing so they can be reviewed without a meeting
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Poland; Romania; Cyprus; Serbia; Portugal; Malta
Our client is an international IT solutions and technology integration company specializing in cloud infrastructure, networking, web performance, and cybersecurity solutions.
The company works primarily with digital-native businesses across Europe, including clients in gaming, gambling, fintech, IT, and adjacent technology-driven industries. Its technology portfolio includes leading cloud and web security platforms and solutions.
As the business continues to grow, the company is looking for an experienced
Senior Sales Executive - Hunter
to drive new business development across European markets.
This is a pure hunter role for a senior sales professional who already has an active network of potential clients and knows how to turn relationships into complex, high-value B2B opportunities.
You will focus on two core areas: Cloud Infrastructure and Web Security, working with digital-native companies that require scalable, high-performance, and secure technology infrastructure.
The position is remote, and the candidate's location is flexible. What matters most is an active and relevant client network across European markets.
Your future tasks:
Drive new business acquisition across European markets
Develop sales opportunities within digital-native industries, including gaming, gambling, fintech, and IT
Leverage your existing professional network to identify and engage potential customers
Proactively build your own pipeline rather than relying primarily on inbound leads
Sell solutions across Cloud Infrastructure and Web Security
Identify customer infrastructure, performance, scalability, and security needs and translate them into relevant technology solutions
Build relationships with senior decision-makers and key stakeholders within target accounts
Manage the complete B2B sales cycle from initial contact and qualification through proposal, negotiation, and closing
Develop and manage complex opportunities with an average sales cycle of approximately 2-4 months
Build a sustainable pipeline of high-value opportunities and take ownership of individual sales targets
Focus on profitable business growth and understand the commercial performance of deals, including Gross Profit (GP)
Develop long-term customer relationships and identify opportunities for recurring business and renewals
Maintain ownership of your pipeline and sales activities with a high degree of independence
Collaborate with internal technical and commercial teams to develop solutions that meet client requirements
Requirements
Proven senior-level experience in B2B technology sales and new business development
Strong hunter sales background with demonstrated success proactively generating and closing new business
An active and established client network across European markets - this is a key requirement for the role
Existing relationships with decision-makers within digital-native companies, particularly in gaming, gambling, fintech, IT, or adjacent industries
Proven ability to generate significant Gross Profit, ideally with a track record around $500K+ GP annually or a comparable level of sales performance
Experience selling Cloud Infrastructure, Web Security, cloud services, cybersecurity, networking, or related technology solutions
Strong understanding of cloud infrastructure and/or web security solutions
Experience managing complex B2B sales cycles of 2+ months
Proven ability to independently source opportunities, build a pipeline, negotiate, and close high-value deals
Experience working with large commercial opportunities and senior-level decision-makers
Commercial mindset with a strong understanding of Gross Profit rather than revenue alone
Ability to build long-term client relationships and develop recurring business
Strong negotiation and relationship-building skills
Fluent English and proven experience working with European clients in English
Self-starter mentality with the ability to manage your own pipeline and priorities without close supervision
Comfortable working independently in a remote international environment
Willingness to work under a B2B contract
Will be an advantage:
Direct sales experience with Google Cloud and/or Cloudflare solutions
Existing client network specifically within the gaming or gambling industry
Experience selling to fintech and other high-growth digital-native companies
Experience with recurring revenue models, subscriptions, managed services, or other long-term technology contracts
Strong understanding of cloud migration, infrastructure optimization, web performance, and cybersecurity
Experience selling through technology partnerships or within an IT integrator environment
Track record of closing high-value technology deals with long-term commercial potential
Benefits
Remote work format with flexibility regarding your location
Opportunity to develop business across multiple European markets
High level of autonomy and ownership over your client portfolio and sales pipeline
Opportunity to work with leading technologies in cloud infrastructure and web security
Exposure to fast-growing digital-native industries, including gaming, gambling, fintech, and IT
Opportunity to leverage your existing network while building long-term relationships with high-value clients
Strong focus on recurring business, allowing successful client relationships to generate value over multiple years
Opportunity to work on complex, high-value technology deals with international clients
Direct impact on the company's growth and expansion across European markets
Entrepreneurial environment designed for an experienced sales professional who prefers independence, ownership, and measurable commercial results
Location: Baran, Pakistan; Hyderabad, Pakistan; Multan, Pakistan; Rahim Yar Khan, Pakistan
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with Clinical Psychologists and Counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Focus on clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, addiction etc.
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform
Requirements
Has a Master / Postgraduate Diploma training in Clinical Psychology
Skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.)
Candidate must have at least 300 clinical hours
AHPC Registered
Able to do occasional onsite sessions
Candidate must be proficient in Urdu language
Prior experience in EAP, and/or counselling work
Prior experience with group sessions
Critical Incident Support Program experience is preferred
Willing to do occasional onsite sessions
Location: Bulgaria; Serbia; Poland; Czechia
Would you like to build a career in a leading multinational IT company?
We are seeking a skilled Content Marketing Writer to join our marketing team in a remote, part-time role. You’ll create compelling B2B content across multiple channels, helping us communicate our value, strengthen our brand, and support global marketing and growth initiatives. This is a hands-on position where your creativity, editorial expertise, and AI skills will make a real impact.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
Requirements
What will you do at MMDSmart?
Create, edit, and refine engaging B2B marketing content across multiple channels, including blogs, landing pages, websites, and digital campaigns.
Develop compelling marketing materials such as ebooks, whitepapers, video scripts, event messaging, and promotional content.
Ensure all written company content is clear, accurate, consistent, and aligned with our brand voice and corporate identity.
Proofread and review marketing materials to maintain high editorial standards.
Collaborate with the marketing team and other internal stakeholders to deliver content that supports business goals and go-to-market initiatives.
Leverage AI tools and automation to improve content creation processes, efficiency, and quality.
You are a perfect match if you have:
Proven experience in B2B content writing, preferably within the SaaS, IT, or Telecommunications industries.
Strong copywriting, editing, and proofreading skills across various marketing formats and channels.
Native-level English proficiency, both written and spoken.
Hands-on experience using AI tools for content creation, optimization, and workflow automation.
Experience creating content for technical products and translating complex concepts into clear, engaging messages.
Strong digital literacy and proficiency with Google Workspace tools.
Ability to manage multiple content projects and meet deadlines in a fast-paced environment.
What you need to succeed:
Creative thinking combined with strong attention to detail and editorial precision.
Excellent communication and collaboration skills.
A proactive, independent, and results-oriented approach to work.
Strong organizational and time management skills.
Curiosity, adaptability, and a willingness to explore new technologies and AI-driven solutions.
Ability to understand complex topics and communicate them clearly to different audiences.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development
: Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance
: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Remote - US
About the Job:
LaunchDarkly is looking for a Director, People Programs, Systems & Analytics to establish operational objectives, roadmaps, work plans, and operating rhythms for People programs, systems, analytics, and AI, translating the People Operations strategy and LaunchDarkly’s priorities into executable plans.
Your team will develop technical and AI-assisted capabilities while turning workforce data into analytics and insights that allow the business to make informed decisions. This role reports to the Senior Director, People Operations.
In this role you will lead a small team and establish the framework for responsible AI use regarding People data. You will partner with Legal, Security, and IT, and recommend solutions that improve reporting, employee support, and efficiency.
Responsibilities:
Design the vision, strategy, roadmap, governance, and operating rhythms for all People programs, systems, analytics and AI, in alignment with LaunchDarkly’s business and People priorities. Manage the orchestration and successful completion of organization wide deliverables including OKRs, annual deliverables, and key projects, acting as a visible leader and facilitator within the People organization.
Lead, coach, and develop a small, high-performing team, creating clarity, strong partnerships, and a culture of thoughtful execution and continuous improvement.
In partnership with the Director, People Operations, ensure that programs and operating processes across the employee lifecycle, including onboarding, offboarding, employee data, documentation, compliance-related workflows, employee support, and international operations can be optimally managed through our HR tech stack with measurable, decision-informing analytics
Design and evolve the People technology ecosystem, ensuring systems are integrated, scalable, secure, fit for purpose, and aligned to the employee and business experience.
Establish standards for People data quality, definitions, governance, access, documentation, and stewardship, and build trusted reporting and self-service insights for People partners and business teams.
Design an analytics strategy that translates workforce data into executive-ready narratives and practical recommendations across headcount, attrition, hiring, organizational health, employee experience, and workforce planning.
Define a responsible AI strategy for the People function, including use-case prioritization, governance, human oversight, and adoption of solutions that improve reporting, decision-making, employee support, and operational efficiency.
Partner with the Senior Director, People Operations, functional partners, and subject-matter experts to translate capability gaps into scalable learning experiences, then measure participation, effectiveness, behavior change, business impact, and equity of access.
Lead change management for new systems, programs, policies, and processes, including communications, training, stakeholder readiness, adoption, and post-launch improvement.
Manage vendors, dependencies, and tradeoffs, bringing structure to ambiguity and maintaining a clear view of value, risk, and long-term scalability.
Qualifications:
15+ years of experience in People Operations, including 5 years leadership across People Programs, People Systems, People Analytics, or a similarly complex function. Experience should include the selection and optimization of HRIS and Talent systems at small and medium- to large-sized companies.
A track record of organization-wide project and program management, designing operating models, building roadmaps, and delivering cross-functional programs at scale.
Implementation and development of comprehensive data analytics, reporting, and dashboarding tools for Human Resources and Talent organizations with knowledge and experience in AI-enablement for those functions.
Experience managing and developing a team and building strong cross-functional partnerships.
Experience designing, managing, or improving integrations across HR systems and connected People tools to support reliable data flows and scalable operations.
Strong understanding of how People systems, processes, data, and employee programs fit together. Experience improving HR technology, data quality, reporting, analytics, automation, or self-service decision support.
Practical experience evaluating or advancing AI use cases, with sound judgment around sensitive employee data, privacy, governance, accuracy, and human oversight.
Excellent written communication, prioritization, program management, and change leadership skills.
About You:
You are a strategic, systems-oriented People leader who connects technology, data, programs, and human experience.
You can set organization-wide direction at the program level while engaging deeply enough to understand implementation details and remove barriers.
You are ambitious about innovation, pragmatic about execution, and thoughtful about risk and employee trust.
You are curious about People analytics and AI and disciplined about where they should and should not be applied.
You are collaborative, grounded, proactive, and committed to building scalable, equitable experiences for employees and managers.
What Success Looks Like:
The People team has a clear, prioritized roadmap across programs, systems, analytics and AI.
The People team has stronger governance, clearer processes, more reliable data, and fewer manual or fragmented workflows.
People partners and business teams have trusted, actionable insights for workforce planning and People decisions, with responsible AI use cases improving efficiency and decision support.
The team is engaged, growing, and recognized as a strategic partner that delivers meaningful outcomes across the company.
Pay:
Target pay ranges based on Geographic Zones* for Level M4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$191,800
- 263,670
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600
- $237,270
**
Zone 3:
All other US locations - $
163,000 - $224,070
**
All Zones inclusive of 15% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Compliance Analyst conducts day-to-day monitoring, triage, and execution of electronic communications surveillance across email, chat, messaging platforms, and digital communication channels. Working within established procedures and SLAs, this role executes high-volume alert processing, identifies potential risk indicators, and escalates non-standard cases. This role reports to the Director of Anti-Bribery, Corruption & Conduct and supports the team by leveraging AI-assisted tools and ensuring high precision in daily surveillance operations.
What You’ll Be Doing
Operational Surveillance & Risk Detection
Execute Primary Triage: Perform daily review and triage of e-communications alerts across email, chat, text, and messaging channels within target SLA timelines.
Identify Risk Indicators: Apply foundational compliance and regulatory guidelines to detect potential policy breaches, misconduct, or operational risk indicators.
Maintain Audit-Ready Records: Execute precise data entry and case logging to ensure complete, compliant documentation for audit trails.
Case Processing & Escalation
Gather Case Context: Conduct initial background gathering and evidence collection on flagged communications to support case evaluations.
Draft Clear Case Notes: Prepare structured, fact-based summaries outlining key findings for non-standard alerts requiring upper-level review.
Escalate Complex Issues: Promptly escalate ambiguous, high-risk, or complex matters to senior analysts and leadership.
Operational Efficiency, AI & Continuous Improvement
Meet Volume & Quality Targets: Consistently hit daily output targets (KPIs) while maintaining strong precision in case evaluations.
AI Tooling & Automation: Utilize AI-assisted surveillance platforms, prompt engineering, and automated workflow enhancements to streamline alert review and triage quality.
Support Lexicon & Model Tuning: Identify recurring false positives and operational bottlenecks, providing feedback to help refine alert parameters and
ML
/AI model accuracy
Drive Process Enhancement: Bring strong intellectual curiosity and a proactive mindset to continuously challenge existing surveillance workflows, proposing innovative ways to improve operational efficiency.
Expand Domain Knowledge: Actively participate in ongoing training to build technical expertise across crypto regulations, market conduct rules, and emerging compliance technologies.
What We Look For In You
Mandarin Language Proficiency: Fluent in Mandarin (written and spoken) to support regional, cross-border, and multi-lingual e-communications surveillance across global team channels.
AI & Technical Aptitude: Hands-on experience working with AI-driven compliance tools, large language models (LLMs), or automated workflow tools to enhance daily analytical tasks.
Mindset & Drive: Strong curiosity and an inherent drive to continuously refine processes, automate repetitive tasks, and elevate overall team performance.
Analytical Skills: Strong attention to detail with the ability to synthesize unstructured text data, spot nuances, and present concise findings.
Education / Experience: BA/BS in Finance, Law, Business Administration, or a related field (or equivalent practical experience).
Nice to Haves
Prior exposure to specialized e-communications surveillance software (e.g., Smarsh, Behavox, Relativity) or lexicon/keyword monitoring tools.
Understanding of
market abuse
indicators, insider trading, or conduct risk concepts within financial services or digital assets.
Background in crypto, digital assets, Web3, or multi-lingual operational support.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $53,000 - $79,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
УдалённоseniorNetherlands
Greenwich, Connecticut, United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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ГибридPhilippines; Armenia; Kazakhstan; Uzbekistan; Georgia; 📍 Manila, Philippines | Relocation required; Relocation and family support; Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics; Reimbursement of eligible pet relocation expenses
Remote; Singapore
УдалённоKazakhstan; Armenia; Serbia; Georgia; Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time; Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
УдалённоJapan; Tokyo
Bengaluru, India
УдалённоГеография найма не уточнена
Madrid
УдалённоseniorUkraine; North Macedonia; Turkey; European Union; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоseniorPoland; Romania; Cyprus; Serbia; Portugal; Malta
УдалённоBulgaria; Serbia; Poland; Czechia
УдалённоRemote - US
San Jose, California, United States
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