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Location: Colombia We are looking for a Business Analyst to join the Origination Delivery team in Colombia . The team is responsible for end-to-end bank card delivery, covering three key areas: Ambassador Delivery (our own courier network and internal tools), Postal Delivery (external logistics partners), and Inventory (card production, accounting, and transportation). In this role, you will work at the intersection of operations, product, engineering, and analytics, helping digitize operational processes, translate business needs into product requirements, and improve delivery performance. You will work closely with local operational teams to identify bottlenecks, develop internal tools, and drive improvements in delivery quality, conversion, and ambassador efficiency. Challenges that await you: Gathering and structuring business requirements from operational teams and translating them into clear development tasks Developing Ambassador Delivery scenarios and internal tools for couriers and supervisors Improving ambassador performance monitoring and incentive management processes Analyzing operational workflows, collecting feedback from local teams, and identifying bottlenecks Formulating hypotheses and running A/B tests and experiments to improve delivery quality and conversion Supporting the digitization and optimization of operational processes Defining key performance metrics and collaborating with Product Analytics on dashboards and reporting Working closely with Product, Engineering, and Operations teams to support implementation, releases, and post-launch analysis What makes you a great fit: 3+ years of experience as a Business Analyst Strong understanding of product development processes, product metrics, and continuous product improvement Experience gathering and documenting business requirements and translating operational needs into development tasks Hands-on experience with hypothesis generation, experimentation, and A/B testing Strong analytical skills and ability to work with data, reporting, and Product Analytics teams Willingness to work closely with local operational teams, including on-site visits to understand processes and identify improvement opportunities Confident use of Claude or other AI tools in daily work Strong communication and stakeholder management skills, with the ability to work across multiple teams Independence, proactivity, and ability to manage diverse tasks in a fast-changing environment B2 or higher English level for effective communication with an international team Willingness to relocate to Colombia and work on-site with local teams Your bonus skills: Spanish language skills Experience with operations-heavy products , logistics, delivery, or internal operational tools Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: Relocation support to Colombia with assistance for the employee and their family Flexible work from our office or remote Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation Policy: Annual leave and paid sick leave as per applicable policies

Location: Baku Workplace: onsite RESPONSIBILITIES Procurement and vendor coordination Raise and track purchase orders for laptops, peripherals, networking gear and accessories with approved local and international vendors. Compare quotes, confirm delivery dates and escalate delays or pricing issues. Maintain vendor contacts, warranty terms and return/RMA processes. Inbound shipping and customs Coordinate international shipments with freight forwarders and couriers. Track shipments end to end and report expected arrival dates to IT and requesters. Log deliveries against the order; report damage or shortages within the vendor's claim window. Inventory and asset management Keep the asset register accurate: serial numbers, assignee, location, status and warranty dates. Run regular stock counts and reconcile them with the register; investigate discrepancies. Maintain safe, organized storage for hardware, with minimum stock levels for common items. Deployment and lifecycle logistics Manage handover and return of equipment for joiners, leavers and role changes. Coordinate secure disposal, recycling or donation of retired equipment, including data-wiping confirmation from IT. Reporting and process improvement Report monthly on stock levels, open orders, delivery times and logistics costs. Participate in improvements projects that reduce lead times, cost or loss. REQUIREMENTS Required 2+ years in IT logistics, supply chain, procurement or IT asset management. Working knowledge of import procedures and customs documentation. Experience maintaining an inventory or asset register (spreadsheet, ITAM or ERP tool). Professional English, written and spoken. Preferred Bachelor's degree in logistics, supply chain, IT, business or a related field. Familiarity with IT hardware (laptops, mobile devices, networking equipment) and common vendor ecosystems. Experience with an ITSM or ticketing system such as Jira Service Management. Working Russian. Certification such as ITIL Foundation, CSCP or CPIM. Skills and competencies Organization: keeps many open orders and shipments straight and prioritizes by urgency. Attention to detail: records serial numbers, quantities and dates accurately every time. Vendor management: negotiates delivery terms and follows up until issues are closed. Communication: gives requesters clear status updates and writes concise reports. Problem solving: resolves customs holds, damaged goods and stock shortages without waiting to be told. Integrity: handles high-value equipment and asset records with care and honesty. Tools: strong Excel or Google Sheets; comfortable learning ITAM, ERP and ticketing systems The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Ramat Gan, Israel About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything, in over 500 cities in over 30 countries. In 2022 we joined forces with DoorDash, and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. If you're a self-starter with drive and an entrepreneurial spirit, this could be the ride of your life. About the Role Israel is one of Wolt's most established markets. Arab-Israeli communities, roughly a fifth of the population, are also one of its largest growth opportunities. We have launched in a growing number of Arab towns and cities and seen strong early traction. Our ambition is much bigger: a leading, scaled business in this market, winning consumers, merchants, and couriers in every region where Arab communities live. The Senior Manager, Arab Market Business Lead, takes full ownership of Wolt Israel's business in the Arab market, with end-to-end accountability for strategy, growth, and results across consumers, merchants, and couriers. You will lead the existing Arab market team and serve as the link between Wolt Israel's management and this market, translating what works at Wolt in Israel into what works for Arab-Israeli customers, merchants, and couriers. You will report to the Director of Market Growth, Wolt Israel. What you’ll be doing Business Ownership and Strategy Own the Arab market business plan and its results: users, orders, frequency, merchants, and the economics behind them. Define the strategy: which regions, segments, and categories to prioritize, in what order, and what it takes to win in each. Translate it into clear priorities for each function. Evaluate performance continuously and adjust based on data, the competitive landscape, and growth potential. Run a regular operating cadence (weekly performance review, forecasts, OKRs) and hold teams accountable for delivery. Bring results, risks, and opportunities to Israel leadership, in a form that works for people who don't know the local market. Team Leadership Lead the Arab market team: set expectations, build accountability, develop talent, and add capacity as the business scales. You will lead the sales and account manager teams serving the Arab market, setting commercial priorities, driving performance, and developing the team. Consumers Raise penetration, frequency, and retention, and compete directly for share against strong local players. Merchants Lead acquisition and growth of local restaurants, retailers, and small and medium businesses. Build the commercial offer, onboarding, and ongoing account management that make a small business choose Wolt and grow with us. Open the door to larger chain and enterprise partnerships. Cross-Functional Leadership Work as a peer with Merchant, Marketing, Operations, Supply, Product, Analytics, Finance, and Legal, and align them behind one plan for the market. Work closely with Marketing. You are not the marketing manager, but you set the priorities and direction so that campaigns, messaging, and local community presence turn into measurable growth. Adapt Wolt's Israel playbook to the needs, habits, and expectations of Arab-Israeli customers. Where the playbook doesn't exist, create it. Market and Network Know the market in depth: the differences between communities and regions in the North, the Triangle, Jerusalem, the Negev, and mixed cities. Build and maintain a strong network of community, municipal, business, and civic leaders. Our Humble Expectations 15+ years of professional experience, including 5+ years of people leadership. Fluent Hebrew, Arabic, and strong professional English, with the ability to translate local context for a global audience. A proven record of building or scaling a business line, market, or product from an early stage, ideally in a consumer platform, marketplace, delivery, retail, or e-commerce environment. Hands-on experience with merchants, SMBs, and/or enterprise clients in B2B, and a solid understanding of the platform-to-small-business relationship. Strategic thinking: the ability to see where we need to go, set a plan, prioritize, and drive it to results against clear metrics. Financial and analytical acumen: comfortable managing a business through data, funnels, and unit economics. A strong, credible network in the Arab-Israeli community across several regions, and a deep understanding of how they differ. Experience working closely with Marketing and directing it toward business outcomes. Strong cross-functional leadership: the ability to align and influence without relying on formal authority. A working understanding of how apps and platforms work, and the basics of logistics and delivery operations. An entrepreneurial, ownership-driven approach, with comfort creating new things where there is no existing playbook. Ability to use AI tools to strengthen commercial and operational performance, for example in market analysis, account planning, and ways of working, and to drive AI adoption across your team. Hands-on experience with tools such as Claude is a plus. A degree in business, economics, or a related field and experience in a global or matrixed organization are an advantage. What’s in it for you 🚀 Global and growing fast: be part of a fast-moving scaleup backed by DoorDash. 🤩 Ride of a lifetime: build a new market from the ground up and accelerate your career. 💪 Instant impact: take ownership and make a visible difference. 💙 Big hearts and small egos: work with smart, friendly people. Next Steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, apply with your CV and let's get the conversation going. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Helsinki, Finland; London, United Kingdom - Deliveroo About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the role Wolt is on a growth journey as part of the DoorDash family, together with Deliveroo. Drive is our delivery-as-a-service business: we let merchants offer fast, reliable delivery in their own channels (their webshop, app or ordering system), powered by the Wolt and Deliveroo courier networks. We're now bringing Drive across Wolt and Deliveroo countries together into one EMEA business , with one team and a clear ambition: grow fast and build a business that stands on its own feet. A growing share of that scaling comes from outside restaurants: grocers, retailers, pharmacies and other eComm players who want on-demand and same-day delivery for their own customers. Their needs can be very different from restaurants: bigger baskets, scheduled and batched deliveries, larger and heavier items, longer distances and more complex integrations. This brings us to you, our next Manager, Strategy & Operations for Grocery & Retail Drive. You'll own this segment across EMEA, from strategy and planning to pricing, product requirements and performance. You'll work hand in hand with our regional commercial teams, who own the partner relationships, and with Product, Logistics, Finance and our Marketplace grocery & retail teams. You'll join the Drive EMEA Strategy & Operations team and report to the Director of Strategy & Operations, Drive EMEA. What you'll be doing Own the Grocery & Retail strategy and annual plan for Drive EMEA: where we play, which partners we go after, and the growth and profitability we commit to. Set the commercial framework for the segment, including pricing guidelines, deal economics and investment cases for our largest partnerships, together with the regional commercial leads. Act as the voice of grocery and retail partners towards Product and Logistics, turning commercial needs such as scheduled delivery or large and heavy items into sized, prioritized requirements. Run performance management for the segment: track growth, unit economics and service levels for our biggest partners, spot what's off and drive the fix with the teams involved. Shape how Drive works with our Marketplace grocery & retail teams , so partners get one joined-up offer from us. Turn wins into playbooks that country teams can reuse, from the first pitch to launch and scale-up. Our humble expectations 5+ years of experience in strategy & operations, business development, commercial roles or management consulting, with a track record of owning outcomes, not just recommendations. Strong commercial and analytical skills: you can build a deal P&L or a segment plan from scratch, and defend it in front of a partner's leadership or our own. Proven ability to get things done across a matrix organization without direct authority, working with regional teams, Product, Logistics and Finance. You use AI tools (e.g. Claude, ChatGPT, Gemini) in your daily work, for example in analysis, planning and ways of working, and look for new ways to apply them to elevate you - whilst maintaining strong judgement that comes from personal understanding complex systems Structured thinking and clear, concise communication in English, both written and spoken. Willingness to travel occasionally across our EMEA markets. Seen as a strong advantage: Background in retail, grocery, e-commerce, logistics or on-demand delivery, either in-house or advising companies in these sectors. Experience with B2B platform or delivery-as-a-service businesses. Why you'll love it 🚀 Global and growing fast: Be part of a fast-moving business at the moment it's being built, across two of Europe's best-known delivery brands 🛒 A segment to own: Work with some of the biggest grocery and retail brands in Europe, and see what you write end up on the product roadmap 🤩 Ride of a lifetime: Accelerate your career with direct access to DoorDash's global Drive experience and room to grow as the segment scales 💪 Instant impact: Take ownership and make a difference 💙 Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV in English and get the conversation going! We will be reviewing applications on a rolling basis. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Cairo, Egypt Workplace: hybrid GeoWay is the core routing and ETA engine powering every inDrive trip globally—supporting city rides, intercity, freight, and deliveries across 1,200+ cities, 400M+ downloads, and over 9 billion transactions. We build our entire stack in-house, from road graph creation and real-time traffic estimation using proprietary GPS traces to custom cost functions and travel-time prediction. Based alongside our engineering team in Cairo, we are looking for a Senior Product Manager to define the vision, roadmap, and delivery of this mission-critical platform. In this role, you will tackle routing challenges that off-the-shelf global vendors cannot solve. You will lead products built for the world’s most demanding road environments—navigating unmapped streets, dynamic local driving norms, severe GPS multipath, and low-connectivity edge devices across markets like Cairo, Lagos, Karachi, and Jakarta. If you are driven by solving complex algorithmic and geospatial problems at massive scale, this team is for you. Key Responsibilities Own & Defend the Routing Roadmap: Set the strategic sequencing for the routing platform, balancing conflicting priorities across six distinct business verticals and defending technical trade-offs with clear rationale. Ship Rigorous Experiments & Measure Impact: Launch routing and algorithm changes behind controlled A/B tests, personally evaluating outcomes against core metrics: travel-time error distribution, pre-pickup cancellation rates, and driver earnings per online hour. Partner Deeply with Backend & ML Engineering: Collaborate daily on technical feasibility within strict latency and compute budgets, authoring precise, production-ready product specs that routing engineers can directly execute against. Size Every Problem Before Building: Quantify the exact opportunity cost of defects and enhancements beforehand, determining trip exposure, bottom-line financial value, and the theoretical ceiling of any proposed fix. Ground Data in On-the-Ground Reality: Conduct direct field research by riding with local drivers and couriers across global markets, observing route failures firsthand and translating real-world edge cases into structured data queries. Protect Platform Integrity with Data: Serve as the gatekeeper of route quality, leveraging hard evidence to push back against requests—even from senior stakeholders—that risk degrading core platform performance. Skills, Knowledge and Expertise Product Track Record: 4+ years of product management experience, with a proven history of shipping measurable features where you can define the baseline, final outcome, and underlying denominator. Technical & Systems Literacy: Strong technical fluency with data pipelines and distributed backend systems; comfortable identifying system edge cases and contributing actively to engineering design reviews. Autonomous Data Analysis: Proficiency in writing your own SQL queries to analyze large datasets, evaluate data pipelines, and diagnose root causes independently. Statistical & Error Metric Mastery: Deep understanding of error distributions, with the ability to look past simple averages to analyze distribution tails, variance, and segment-specific drivers. Rigorous Experimentation: Hands-on experience designing and executing A/B tests from scratch, including establishing pre-launch hypotheses, success metrics, guardrails, and post-experiment analysis. Communication: Business-fluent English proficiency (B2/C1+ or equivalent). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Dubai, United Arab Emirates Workplace: on-site About HIVE HIVE is a new business center on the full 14th floor of i-Rise Tower in Barsha Heights. 119 private offices, four meeting rooms, a podcast studio, a café and a 30-seat lounge, all run by one team at one address. Our promise to members is simple: everything you need to work, nothing you need to worry about. We open in December 2026, and we are hiring the people who will make the first impression. About the role: We are looking for a senior and junior front desk & member experience to join our team. As a front desk & member experience, you are the first person every member and guest meets, and the person who keeps the floor running everyday. You run the front desk, look after members from their first visit to the day they move out, support sales with tours, take payments, and make sure every room, service and request is handled the way a good hotel would handle it. This is a hospitality job in a business setting. The senior role also covers for the manager, prepares proposals and focuses on client work. The junior role focuses on phones and general admin. You work in HIVE own app and CRM, so everything you do is recorded and paperless. Responsibilities: Welcome and visitors Welcome every member and guest by name where you can; offer water and tell them what happens next. Register visitors in the app, issue visitor passes and let the member know their guest has arrived. Keep the reception desk, lobby and lounge presentable all day: tidy, quiet and ready for a tour at any moment. Handle after-hours guest access requests and the building’s visitor and parking registration. Phone, WhatsApp, e-mail and call answering Answer the main line within three rings; reply to WhatsApp, e-mail and website enquiries the same working day. Answer calls for members who use the call-answering service, in their company name and with their greeting; take the message and log it in the app so the member gets it by app and e-mail. Log every new enquiry in the CRM with source, needs and next step; never leave a lead without a follow-up date. Bookings: meeting rooms, podcast studio and zoom cabinets Take and confirm bookings in the app; explain prices and the 8 included hours a month to members. Prepare each room before the booking (screen, cables, water, clean table) and reset it after. Send quotes for guest bookings and studio sessions; follow up until confirmed or released. Check no-shows and late cancellations and record them for billing. Sales support and tours Show offices to walk-ins and booked visitors when the manager is busy; know every office type, view and price. Send the offer from the CRM after the tour and hand the lead to the manager to close. Keep the availability list current so nothing is offered that is already reserved. Support brokers and agents who bring visitors: register the referral in the app before the tour. New members: move-in Guide new members through the online steps in the app: company details and identity check (KYC), signing, payment. Check identity documents against the originals at handover and confirm it in the app. Hand over the office with the move-in checklist and photos; issue access cards to each team member. Explain the house rules on day one: no food or drinks inside offices (pantry, café and lounge only), noise, visitors, parking. Members day to day Receive and log mail and courier deliveries; notify the member the same day and keep a signed hand-over record in the app. Handle team changes: add and remove people, issue and deactivate cards, replace lost cards (and charge the card fee). Take requests for extras (parking, phone line, printing, team time, IT tasks, café on account) and record them so they reach the monthly statement. Write down what members ask for or complain about and tell the manager, so problems are fixed before they grow. Politely remind members of the house rules when needed and record repeated breaches for the manager. Payments and billing Take payments at the desk by card machine and cash (within the cash limit) and record each one against the invoice in the app; the member gets the receipt at once. Run the daily cash-up at closing: cash counted and card-machine total checked against what was recorded; report any difference the same day. Help prepare the monthly statements: check room hours, printing, café and studio lines before the manager approves them. Follow up unpaid invoices with friendly reminders, as set by the manager. Facilities and housekeeping Raise facilities tickets (air conditioning, lights, internet, doors, furniture) in the app and follow them until closed. Coordinate the cleaning team (3 times a week per office) and the quarterly pest control and deep cleaning with members, giving notice in the app where possible. Walk the floor several times a day: meeting rooms, pantry, zoom cabinets, printers, toilets and lounge; fix or report what is not right. Keep printers stocked, check paper and toner, and help members with printing PINs. Move-out Confirm the last day after the member gives notice in the app; book the handback. Do the handback checklist with photos, collect every card and key, and note damage for the deposit statement. Opening, closing and safety Open and close the front desk with the daily checklist: lights, screens, rooms, lounge, doors and alarms. Know the emergency plan: fire exits, first aid, evacuation, and who to call for building issues. Never give access, keys or information to anyone not authorised in the app. Team time and community Deliver & ‘‘team time’’; requests for members (bookings, travel, sourcing, small admin tasks) and log the hours. Help run the monthly members; evening and small events. Cover the café counter for short breaks when the barista needs help. Experience in admin, customer service and client care. Where you learned it does not matter. Warm, calm and well presented. Problems get solved with a smile. Fluent spoken and written English. Arabic is a strong advantage. Confident with software: bookings, invoices, a CRM. Quick to learn new tools. Happy to show a space and talk about prices; you like people and you like a tidy floor. Based in the UAE and able to start within four weeks.

Location: Haifa, Israel About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 129 cities. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language. We’ve raised more than €707M in financing from renowned U.S. and European-based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year. In 2020, the Financial Times named us Europe’s second fastest-growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you. Wolt is more than just a food and retail delivery operation – we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimize our couriers' work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way. We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Every one of our product team members has a say in where we are going and what solutions we implement. We work with passion, but we haven't forgotten how to have fun along the way! What you’ll be doing We are looking for a Group Support Service Manager to lead the Courier Support function at our Haifa site. This role will manage Team Leads and be responsible for service quality, operational performance, and the professional development of the teams within the domain. This is a meaningful leadership role that includes leading multiple teams and managers, working closely with local and global stakeholders, and directly influencing both courier experience and site performance. Day-to-day in this role you’ll: Manage, coach, and develop Team Leads within Courier Support. Own team performance across quality, efficiency, and service metrics, including CSAT, HT, SLA, and productivity. Build work plans, identify performance gaps, and lead data-driven improvement initiatives. Implement management routines, performance controls, and feedback practices across managers and teams. Lead performance improvement processes and employee development, while addressing professional and behavioral gaps when needed. Oversee day-to-day operations, task prioritization, and resource allocation based on operational needs. Partner closely with internal stakeholders, including Operations, Quality, Training, Workforce Management, and Global leadership. Lead projects and change initiatives within Courier Support while maintaining high-quality service and performance. Foster a professional, engaged, and growth-oriented work environment for managers and agents. Our humble expectations* Previous experience managing teams or managers in a service, operations, or fast-paced environment. Proven ability to lead performance, analyze data, and build effective work plans. Strong people-management skills, including coaching, giving feedback, developing managers, and leading challenging conversations. High level of ownership, independence, and ability to lead initiatives end to end. Strong prioritization and decision-making skills in a dynamic, fast-paced environment. Excellent interpersonal and stakeholder-management skills. Fluent Hebrew and English. Familiarity with Courier Support or Wolt systems is an advantage. If you are a people-focused leader who can drive change, turn data into action, and deliver results on the ground, we would love to hear from you. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is currently seeking a Freedom of Information Act (FOIA) Analyst for a contract to support the Washington Headquarters Services (WHS) Executive Services Directorate (ESD). Washington Headquarters Services (WHS) – Executive Services Directorate (ESD) provides comprehensive information management services and business solutions to the Office of the Secretary of War (OSW), WHS, and 14 DoW Agencies and Field Activities, in addition to all DoW Federal Advisory Boards, Commissions, and Task Forces (BCTFs). ESD executes lawfully and federally mandated regulatory programs regarding information access, use, storage, retention, and transparency within DoW, externally to Executive Branch Agencies and Departments, and the general public. These programs require management and improvement of insulated and integrated OSW business processes, providing enterprise-wide, cradle-to-grave information and content management and general mission support. This position is based in the NCR at client offices. The position is subject to client approval and contract award. Responsibilities Process FOIA/PA requests from initial receipt through release of records, including case initiation, records searches and audits, and reviews. Redact documents using approved redaction software (e.g., RedactXpress) in accordance with FOIA/PA exemptions and PII protection requirements. Draft correspondence, file and mail cases, and perform case scanning, data entry, and workflow tracking. Support case filing, archiving, and disposition determinations for FOIA/PA case files. Support the FOIA Requestor Service Center and provide courier support as required. Ensure personally identifiable information (PII) is protected throughout the FOIA/PA process. Coordinate with government leads and provide administrative and programmatic support in execution of the FOIA/PA Program. Utilize Microsoft Office products to prepare correspondence, track caseloads, and support reporting requirements. Other duties as assigned. Qualifications Associate’s degree at minimum. 4 years of experience processing FOIA requests for the federal government, from receipt to release of records. Experience processing FOIAs with the Department of War or a federal law enforcement agency highly desired. Experience with redaction software such as RedactXpress. Experience with Microsoft Office products. Active Top Secret clearance; TS/SCI eligibility as required by the Government/task order. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $65,000 — $145,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Warsaw, Poland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your account management career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Account Management teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Account Specialist you’ll play a key part in helping our retail partners succeed on the Wolt platform by building strong relationships, delivering top-tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams. What you’ll be doing As an Account Specialist, you will drive the commercial growth and success of Wolt’s retail partners by delivering data-driven insights and strategic consultation. You will manage a portfolio of accounts, collaborate closely with cross-functional teams to build tailored promotional campaigns, and foster long-term merchant relationships. Day-to-day in this role you’ll: Partner growth by driving the commercial growth of existing retail partners through strategic, data-driven performance insights and consultation Oversee a portfolio of retail partners, ensuring value creation across all stakeholders: partners, customers, couriers, and Wolt Use data insights to identify opportunities for partners, propose tailored campaigns, and provide high-level consultation to boost results Work closely with marketing to design and implement promotional activities that drive demand and maximize partner sales Act as the key contact for appointed accounts, maintaining strong communication, running regular business reviews, and supporting expansion opportunities Foster a positive, supportive work culture where people feel valued, engaged, and motivated to grow Ensure smooth collaboration across functions to align goals and optimize partner performance Contribute to building new structures and processes in a growing market, embracing the start-up mindset of rolling up your sleeves when needed Our humble expectations 2 to 4 years of success in account management or B2B sales with clear commercial impact. Strong analytical judgment and hands-on use of dashboards such as Looker or Power BI to make decisions. Excellent relationship building and communication across a wide range of stakeholders. High ownership and reliability. You manage your pipeline and determine methods for new work, offering guidance to others in a lead capacity when needed. Bachelor’s degree or equivalent experience. Proactive, structured, and detail-oriented with a high sense of responsibility and ambition Team player with a service-oriented mindset and a “can-do” attitude Fluent in Polish and English What’s in it for you 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people What we offer Private health insurance, with the option to cover your family too Cafeteria benefits: monthly points to spend on fitness, shopping, cinema, and more A paid day off for your birthday Wolt Credits back on every order you make with Wolt, to spend on your next ones Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙 #LI-WM1 Compensation The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. Pay Range: 8 594 zł — 10 743 zł PLN Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Almaty, Kazakhstan Workplace: hybrid We’re looking for a Safety Governance Manager to build and own how safety is governed across inDrive’s platform. You’ll set the framework, metrics and reporting that turn safety work into measurable outcomes for riders, drivers and couriers in 47 countries. You’ll work closely with Product, Operations, Legal and Data teams, and report safety performance up to senior leadership and the board. Key Responsibilities Design and launch inDrive’s safety governance framework from the ground up: policies, standards, risk register, controls and review cadence. Verification and reporting. Verify that safety processes and product features work as described. Verify the integrity of safety metrics: review against the approved methodology and independently re-sample incidents with direct access to the underlying data. Return gaps to control owners for remediation, and deliver findings to the senior management through a set reporting cycle. Design the methodology and format for the verification and reporting Safety decision tracking. Design and maintain the risk-acceptance register. Assess each entry against the safety risk appetite statement and report the state of the register to senior management. Safety spend baseline and gap review. Review the safety spend baseline and the costing methodology. What this role does not do. Safety Governance does not own, operate or deliver safety controls; does not set the taxonomy, classification, methodology or other business standards it verifies against; does not accept safety risk; and does not decide how safety controls are resourced. Skills, Knowledge & Expertise 5+ years in trust & safety, safety operations, risk assurance or compliance programme management Experience building a function, methodology or programme from scratch in at least one role Strong governance background, including risk management frameworks and board-level reporting Data literacy: you can specify metrics, challenge a dashboard and interpret a sampling result Hands-on AI fluency (Claude or similar): you can quickly build clear visualisations and storylines that explain complex safety risks in simple terms to any audience Enough legal literacy to work effectively with counsel (a law degree is not required) Strong stakeholder management across Product, Operations, Legal and Data teams in a global environment Strong interpersonal skills: you stay calm and attentive in difficult conversations, can deliver unwelcome QA findings to process owners, and persuade teams outside your authority to act on them Fluent English Strong plus: Experience in ride-hailing, mobility, delivery or another business with offline safety risks Hands-on experience designing or managing an incident taxonomy TSPA (Trust & Safety Professional Association) membership A certificate in data analytics Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. Handle customer, courier, and merchant inquiries through live chat, phone, and email support.

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. At DoorDash, there are three audiences that are at the core of every decision we make - our Consumers, Merchants, and Couriers. The Research team has a direct link to uncover the unmet needs and pain points of each of these audiences. We bring their voices into the business in order to help set the strategic vision for all of DoorDash’s current and future products. About the Role We’re looking for a Principal Researcher to be a strategic research leader for EMEA, shaping what DoorDash builds next. You’ll combine deep expertise in qualitative and quantitative methods to find the unmet needs, behavioral shifts, and market openings that point to new products and new growth. You’ll work as a peer to senior product, design, engineering, data science, and business leaders, and your work will directly inform roadmaps, investment decisions, and company-level strategy. This role is built for a seasoned researcher who is equally comfortable in a living room interview, a survey dataset, and a leadership review, and who uses AI as a daily tool to move faster and see further, without giving up the judgment that makes research trustworthy. You’ll also raise the bar for the wider research practice by mentoring researchers, sharing methods, and helping the team define what great looks like in an AI-enabled era. What You’ll Be Doing Shape Product Strategy: Translate deep understanding of Consumers, Merchants, and Couriers into a clear point of view on where DoorDash should play and win. You’ll frame the highest-stakes questions, bring evidence to roadmap and investment debates, and influence decisions at the director and executive level. Detect New Opportunities: Proactively identify emerging needs, behavior changes, and white space that point to new products, new verticals, and new growth levers. You’ll size and validate opportunities with a mix of foundational discovery, market and competitive context, and behavioral data, and turn them into concepts teams can act on. Lead Mixed-Methods Research: Design and run rigorous research end to end, choosing the right method for the question: ethnography, in-depth interviews, diary studies, and usability testing alongside surveys, conjoint and MaxDiff, segmentation, experiment design, and behavioral and log analysis. You’ll triangulate across sources so the “what,” the “how much,” and the “why” tell one coherent story. Partner with Data Science and Experimentation: Work closely with data science and analytics to connect qualitative insight to A/B test design, metrics, and product outcomes, and to explain the “why” behind results. You’ll help teams learn from what worked, what didn’t, and what to test next. Apply AI to the Research Craft: Use AI tools and LLMs in your daily workflow for synthesis, analysis, survey and discussion guide design, and scaling qualitative depth, and design human-in-the-loop checks that catch confident but wrong outputs. You’ll help the team identify where AI accelerates research and where it should not be trusted, and contribute to shared prompts, workflows, and standards. You’ll also study how people experience AI-powered features across DoorDash’s products. Influence and Communicate: Tell compelling, decision-ready stories that move partners from insight to action. You’ll adapt depth and format to the moment, from a fast directional read that unblocks a team this week to a foundational body of work that anchors a multi-year strategy, and you’ll follow through to see that findings change what gets built. Lead Through Others: Serve as a thought partner and mentor to researchers across levels, review and elevate research quality, and help partners run good research on their own where that makes sense. You’ll help set the team’s research agenda, methods, and standards, and contribute to hiring and growing the team. Operate Across Brands and Regions: Bring a global lens to your work, partnering across brands, markets, and cultures and adapting approaches to local context so that insights scale beyond a single market. What We’re Looking For 10+ years of experience in user, market, or product research at a technology company (or equivalent depth), with a track record of leading ambiguous, high-visibility work at staff level or above Demonstrated impact on product strategy: examples where your research changed a roadmap, unlocked a new product or line of business, or redirected significant investment Proven ability to detect and shape new product or growth opportunities, from early signal through validated concept Expert command of both qualitative and quantitative methods, including interviews, ethnography, and usability testing as well as survey design, statistical analysis, and experimentation. Working knowledge of SQL, R, or Python for pulling and analyzing your own data is a plus Hands-on experience using AI and LLMs in research (for example, synthesis, analysis, prototyping, or scaling qualitative work), with sound instincts about where they help and where they mislead. Experience researching AI-powered products is a plus Experience in consumer, two-sided or multi-sided marketplace, logistics, commerce, or local services contexts is a plus Exceptional storytelling and executive presence, with the ability to influence senior stakeholders without authority and build trust across product, design, engineering, data science, and business teams A bias for speed and pragmatism: comfortable delivering directional insight quickly while knowing when a decision calls for deeper rigor Experience mentoring or coaching researchers and raising the quality of a research practice Advanced degree in HCI, Psychology, Sociology, Anthropology, Economics, Statistics, Survey Methodology, or a related field preferred, or equivalent practical experience Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. ​​💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Mexico We’re looking for a Business Analyst to join our Delivery Platform, responsible for production and inventory of Plata cards and distribution it among our ambassadors. This is a business- and operations-heavy role with strong exposure to product development and communication with partners. You’ll work closely with product, analytics, and engineering to build scalable processes, improve efficiency. Challenges that await you : Develop business and operational processes for our Inventory Work deeply with the partners (communicate directly with the factory) Design interfaces and solutions within internal systems Participate in team development Work with the backoffice system Design, document, and maintain operational regulations, workflows, and standards Critically assess incoming requests, identify root causes of problems, and challenge initial assumptions when necessary Own and manage the business backlog: collect requests, structure them, prioritize, and plan delivery Write clear and structured requirements for development teams Define tasks, track progress, and control delivery timelines Work with product analysts to define business and operational metrics, track performance, and measure the impact of changes Monitor and improve key metrics related to delivery efficiency, productivity, and quality Collaborate cross-functionally with Product Managers, Engineers, Analysts, and Operations stakeholders What makes you a great fit : Strong business mindset with hands-on experience in operational environments Proven ability to work with business and product metrics, define KPIs, and use data for decision-making Experience collaborating with product analysts and translating insights into actionable changes Excellent communication skills — confident working with operational teams and senior stakeholders Strong critical thinking: ability to question inputs, identify inconsistencies, and focus on real problems High level of structure and organization — comfortable managing complex processes and multiple streams of work Experience in task decomposition, prioritization, and deadline control Ability to write clear, structured requirements and work effectively with engineering teams Strong stakeholder management and expectation-setting skills B2 or higher English level for effective communication with an international team Your bonus skills : Experience in Contact Centers / Telesales / Customer Support / Customer Care / Delivery / Operations / Card Production Experience working in large operational organizations with significant frontline staff, such as: delivery services logistics or warehouses couriers or drivers (marketplaces, fintech, e-commerce Experience or understanding of people management, motivation systems, or operational leadership Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: Relocation support to Mexico with assistance for the employee and their family Flexible work from our office Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation Policy: Annual leave and paid sick leave as per applicable policies

Location: Limassol, Cyprus Workplace: hybrid We’re looking for a Safety Governance Manager to build and own how safety is governed across inDrive’s platform. You’ll set the framework, metrics and reporting that turn safety work into measurable outcomes for riders, drivers and couriers in 47 countries. You’ll work closely with Product, Operations, Legal and Data teams, and report safety performance up to senior leadership and the board. Key Responsibilities Design and launch inDrive’s safety governance framework from the ground up: policies, standards, risk register, controls and review cadence. Verification and reporting. Verify that safety processes and product features work as described. Verify the integrity of safety metrics: review against the approved methodology and independently re-sample incidents with direct access to the underlying data. Return gaps to control owners for remediation, and deliver findings to the senior management through a set reporting cycle. Design the methodology and format for the verification and reporting Safety decision tracking. Design and maintain the risk-acceptance register. Assess each entry against the safety risk appetite statement and report the state of the register to senior management. Safety spend baseline and gap review. Review the safety spend baseline and the costing methodology. What this role does not do. Safety Governance does not own, operate or deliver safety controls; does not set the taxonomy, classification, methodology or other business standards it verifies against; does not accept safety risk; and does not decide how safety controls are resourced. Skills, Knowledge & Expertise 5+ years in trust & safety, safety operations, risk assurance or compliance programme management Experience in ride-hailing, mobility, delivery or another business with offline safety risks with a strong governance background (inc. risk management frameworks and board-level reporting) Data literacy: you can specify metrics, challenge a dashboard and interpret a sampling result Hands-on AI fluency (Claude or similar): you can quickly build clear visualisations and storylines that explain complex safety risks in simple terms to any audience Enough legal literacy to work effectively with counsel (a law degree is not required) Strong stakeholder management across Product, Operations, Legal and Data teams in a global environment Strong interpersonal skills: you stay calm and attentive in difficult conversations, can deliver unwelcome QA findings to process owners, and persuade teams outside your authority to act on them Fluent English Strong plus: Experience in ride-hailing, mobility, delivery or another business with offline safety risks Hands-on experience designing or managing an incident taxonomy TSPA (Trust & Safety Professional Association) membership A certificate in data analytics Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 67 600 EUR Gross. Final benefits may vary depending on the location.

Location: Budapest, Hungary About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a technology company that makes it easy to discover and get the best of your city delivered to your door. Founded in Helsinki in 2014 and now part of DoorDash, we operate in 30+ countries, connecting customers with local restaurants, grocery stores and retailers through our app and delivering it all through courier partners. Three groups make that marketplace work: the customers who order, the courier partners who deliver, and the merchants who sell. This role sits on the merchant side. Merchant Operations owns the support experience for our restaurant, grocery and retail partners, covering everything from onboarding and menu management to the day-to-day operational issues that come up while they're trading. That support is delivered through a combination of internal Wolt Operations teams and external BPO partners. What you’ll be doing As part of our Merchant Operations team, the Content, Training & Quality (CTQ) Manager plays a key role in making sure that the people who support our merchant partners know exactly how to do the work, and do it consistently. This is a global role: your audience is both our external BPO agents and our internal Operations team across 30+ Wolt countries. Day-to-day in this role you’ll: Content Ownership: Build and maintain the process documentation, SOPs, and knowledge-base articles behind Merchant Operations workflows. Consolidate what exists today into one coherent, findable, and trustworthy source, and keep it current as processes change. Training Design & Delivery: Organise, facilitate, design and/or deliver onboarding and upskilling programmes for internal operations teams and external BPO agents — live sessions, workshops, and self-serve modules in Cornerstone. You'll apply sound instructional design: define what someone needs to be able to do, build the shortest path to getting them there, and measure whether it worked. Stakeholder Management: Work across operations team leaders and process owners to understand how each process actually runs, align on what "correct" looks like, and drive adoption of new or updated ways of working. You will influence without direct authority, which makes this a core part of the role rather than an add-on. Build the Quality Framework : Establish our quality assurance approach from the ground up, together with the Operations team — defining what gets checked, how it's scored, and how often. Then close the loop by translating what the checks surface into the next round of content and training improvements. Continuous Improvement & Scale: Proactively identify where unclear process, content, or training is driving errors, rework, or long handling times, and close those gaps before they become escalations – staying close enough to the work, through quality reviews, agent feedback and performance data. You’ll design CTQ for reuse and consitency across 30+ countries and multiple delivery partners rather than rebuilding market by market, while leaving room for genuine local differences. Our humble expectations: Experience : 3–5 years in operations, learning & development, process enablement, or customer support — preferably in a marketplace, e-commerce, delivery, or other fast-paced operational environment. We're open on background: what matters is that you've built content and training for people doing repeatable operational work. Content & Training: Demonstrated experience creating operational content (SOPs, process documentation, knowledge-base articles) and designing and delivering training to distributed, multicultural teams. Formal instructional design or adult learning knowledge is a strong plus. Analytical Mindset: Comfort working with quality and performance data to spot where processes are breaking down and prioritise what to fix first. Ownership: Ability to work independently in an ambiguous environment, set your own starting point, and drive changes through to adoption without close direction. Mess doesn't paralyse you — you sequence a clean-up, make concrete decisions on the best available data, and get on with it. Teaching Instinct: You're a natural simplifier who'd rather write three clear pages than fifteen thorough ones, and you adapt how you teach to the audience in front of you — including stakeholders more senior than you. You build trust quickly with operational teams and can get busy people to give you what you need. Bonus points Experience with BPO or outsourced operations teams, or setting up a quality assurance framework from scratch. What we offer A blank page, not a maintenance job. A global quality assurance framework doesn't exist yet — you'll build it from the ground up with the Operations team, and consolidate scattered documentation into something people actually trust and use. Genuine global scope at IC level. Your work reaches internal Operations teams and external delivery partners across 30+ countries, with exposure to the wider DoorDash network. Measurable impact. This isn't content that disappears into a wiki — you'll see handling times, error rates, and agent confidence move as a direct result of what you build. Real autonomy. You set the roadmap and decide where to start. No one looking over your shoulder. Career growth in a fast-moving sector. A dynamic environment at the centre of delivery and e-commerce, with room to grow as the function you're building matures. Salary package and benefits , plus discounts on Wolt orders. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Paris, France Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo (part of DoorDash) Deliveroo, part of the DoorDash group, is building the leading local commerce platform, connecting consumers, merchants, and couriers in real time. Paris is one of our most strategic and complex markets globally, with unmatched density, brand concentration, and competitive intensity. As we move towards our 2026 ambition , we are evolving our commercial organisation to match the scale and sophistication required to win in Paris. This includes increased seniority, clearer regional ownership, and stronger execution across Inner and Outer Paris. The Senior Client Partner – Paris Inner Ouest role is a newly strengthened position, designed to combine strategic partner leadership, regional ownership, and organisation building . The Role As a Senior Client Partner, you'll lead a team of Account Management Lead, Senior Account Manager and Account Manager and you will report to the Regional Director of Paris, part of the Commercial team. The position is based in Paris. You are accountable for the growth and performance of strategic brand portfolios across one of Paris’ most critical zones. You will act as the senior commercial owner for your territory, ensuring alignment between Paris-wide strategy and local execution. Beyond partner management, this role plays a central part in aligning the organisation to business challenges and ambitions . You will design, lead, and continuously evolve the account management setup to ensure the right level of seniority, coverage, and execution quality across the territory. This is a senior leadership role with direct impact on revenue, partner satisfaction, and team development. Key Responsibilities 1. Lead Commercial Strategy & Execution Excellence Own the end-to-end growth of brand portfolios within your Paris Inner cluster Ensure 5★ account management standards across the team, with clear portfolio sizing Build and maintain relationships with senior and C-level stakeholders Lead contract negotiations, renewals, and upsell strategies Create and execute joint business plans addressing partner growth, profitability, and operational performance Act as a trusted advisor, providing insights on Deliveroo capabilities, competitors, and market trends Responsible for a commercial initiative for Paris : engage team, drive performance and proactively adjust structure, focus, or processes 2. Regional & Portfolio Ownership Own a zone cluster, defining and executing the strategy to win Translate Paris-wide and national priorities into clear, actionable regional strategies Improve Client Value Proposition (CVP) across the territory in collaboration with other commercial departments 3. Talent Development & Succession Lead and develop a team of up to 10 AMs / SAMs, either directly or through mid-management Coach and mentor high-potential talent, building a strong internal succession pipeline 4. Cross-Functional Leadership Partner closely with Operations, Marketing, Product, Strategy, and Finance Represent your portfolio and organisation in Paris and France leadership forums Influence roadmap and prioritisation through structured partner and market feedback What We’re Looking For Experience 10+ years in commercial, client partnership, or account management roles Proven experience managing complex, strategic brand portfolios Demonstrated success leading multi-layered teams in fast-paced environments Experience in F&B, Hospitality, Retail, FMCG, or Marketplace businesses preferred Strong commercial and financial acumen (P&L understanding) Excellent negotiation and stakeholder management skills Ability to design and scale organisations and coverage models Data-driven, structured, and execution-focused Senior, credible, and resilient leader High ownership mindset with a bias for action Comfortable navigating ambiguity and driving change Passionate about people development and raising standards Life at Deliveroo At Deliveroo, you’ll work on some of the most complex and impactful challenges in local commerce. We move fast, value ownership, and believe that strong teams build great outcomes. This role offers significant scope, visibility, and influence in shaping how Deliveroo wins in Paris. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Košice, Slovakia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat! We are looking for full-time and remote Support Associates to join our Support team in Bratislava from October 2026! This applies to candidates living outside of Bratislavsky & Trnavsky kraj. What you'll be doing: Processing incoming live chats from our customers, venues and courier partners Developing our support function together with the support team as well as other teams within Wolt Ensuring that the delivery operations run smoothly, providing support for our restaurant and retail partners Supporting our Czech and Slovak market Our humble expectations You are customer-obsessed and team-oriented You have great communication skills with a personal touch You have a can-do attitude towards challenges You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You already have some experience in a customer-facing role, and you are passionate about service This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am. You are fluent in Slovak language and you have professional working proficiency in English (minimum B2) You are able to start working for us from October 2026 What do we offer Multisport card Wolt credits cashback benefit Snacks and drinks at the office Home office after 1 day of training in our office in Bratislava Opportunity to grow both personally and professionally within our team Employee assistance program Team building events For a full-time remote Support Associate, the basic (fixed) wage component is 1.270€ brutto / month. Next steps If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going! 💙 Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €1.200 — €1.270 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Dubai, United Arab Emirates Workplace: on-site About Deluxe Holiday Homes Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 800+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Abu Dhabi, Fujairah, and Armenia, and includes Deluxe Homes Real Estate, our brokerage and long-term property management arm. We use a modern technology stack to run operations, serve guests and tenants, and protect owner returns. Role Overview We are looking for an organized, reliable Office & Listings Coordinator to run the front desk of our Al Barsha head office and, once trained, to own three back-office streams: long-term tenancy administration for Deluxe Homes Real Estate (our own tenancy contracts and those of our landlord clients), property listings on local portals and OTAs, and office supplies. You are the one-stop contact for our property management clients: when a landlord or tenant calls, you answer, resolve the routine, and chase the rest. You will spend part of the day at the desk and part of the day on tenancy files and listings. This is an ownership role, not a wait-to-be-told role. We will train you from zero on tenancy paperwork, listings and our systems, but we need someone who notices what is missing and fixes it: an expired tenancy nobody flagged, a listing with the wrong price, a landlord waiting two days for a call-back. You make routine decisions inside your remit and report after — you do not wait to be asked. If a landlord client calls about their Ejari renewal, you know the answer or you find it the same day. Note: This role does not include site visits, property inspections or guest check-ins. Those are handled by the operations and field teams. Tenancy work in this role covers long-term (Ejari) tenancies only, not short-stay guest bookings. Key Responsibilities 1. Front Desk & Visitors •      Run the front desk during office hours: greet visitors, landlords, tenants and guests, and route them to the right person within minutes, not after a wait. •      Answer and route the main office line and WhatsApp; take accurate messages and follow up so nothing is lost. •      Receive and log couriers, documents and keys; keep a clean handover record. •      Keep the reception and meeting rooms presentable; book rooms and keep the visitor log. •      Coordinate desk cover with the Office Manager so the desk is never empty during your tenancy and listing blocks. 2. Long-Term Tenancy Administration & Client Calls (Deluxe Homes Real Estate) •      Be the first point of contact for property management clients: answer landlord and tenant calls and messages, resolve routine questions yourself (rent dates, renewals, notices, documents) and escalate only the exceptions. •      Prepare, issue and file tenancy contracts for company-held units and for landlord clients using approved templates. •      Register and renew Ejari contracts on time; keep a renewal calendar and flag every expiry at least 60 days ahead. •      Collect and verify tenant documents (Emirates ID, passport, visa) and cheques; record PDCs and hand them to Finance the same day. •      Track rent due dates and late or bounced payments, and send the first reminder without being asked. •      Keep every tenancy file complete and audit-ready in the company system. 3. Property Listings (Portals & OTAs) •      Create and update listings on local portals (Property Finder, Bayut, Dubizzle) and OTAs (Airbnb, Booking.com) from the approved listing brief and photo set. •      Check every listing for correct price, availability, photos, amenities and permit number before it goes live. •      Refresh and re-rank listings on a set schedule so they stay visible; pause units that are no longer available. •      Spot and fix listing errors within 24 hours; keep a simple log of what changed and why. •      Report weekly on listings added, updated and paused. 4. Office Supplies & Administration •      Monitor stationery, pantry, printer and cleaning supplies; reorder before they run out, inside the agreed monthly budget. •      Keep a supplier list with prices and lead times; compare quotes once a year and cut cost where you can. •      Log office maintenance issues (AC, printers, internet) and chase vendors until they are closed. •      Support the Office Manager with filing, scanning, document runs and ad-hoc admin. •      Where you have the skill, prepare simple social media posts and stories from approved content and photos. Required Qualifications •      0–2 years in a front desk, admin, real estate or hospitality role. Fresh graduates welcome. •      Fluent English, spoken and written; clear and polite on the phone and on WhatsApp. •      Comfortable with Google Workspace or Microsoft 365, and able to learn Ejari, portal back-ends and our property system within 4 weeks. •      Accurate with details — you catch the wrong date on a contract or the wrong price on a listing before it goes out. •      Decisive operator — you make routine calls inside your remit and report after. We will reference-check this with previous managers or lecturers. •      Already living in the UAE and able to start within 30 days. Preferred Qualifications •      UAE residence visa sponsored by a family member (spouse or parent) — preferred. •      UAE university graduate or 4+ years living in the UAE. •      Experience with Ejari, DLD/REST, Property Finder, Bayut, Dubizzle, Airbnb or Booking.com. •      Social media posting skills (Instagram, TikTok, LinkedIn) — a plus, not a must. •      Arabic, Russian or another second language.