Senior Manager, Arab Market Business Lead – Israel

Location: Ramat Gan, Israel About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything, in over 500 cities in over 30 countries. In 2022 we joined forces with DoorDash, and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. If you're a self-starter with drive and an entrepreneurial spirit, this could be the ride of your life. About the Role Israel is one of Wolt's most established markets. Arab-Israeli communities, roughly a fifth of the population, are also one of its largest growth opportunities. We have launched in a growing number of Arab towns and cities and seen strong early traction. Our ambition is much bigger: a leading, scaled business in this market, winning consumers, merchants, and couriers in every region where Arab communities live. The Senior Manager, Arab Market Business Lead, takes full ownership of Wolt Israel's business in the Arab market, with end-to-end accountability for strategy, growth, and results across consumers, merchants, and couriers. You will lead the existing Arab market team and serve as the link between Wolt Israel's management and this market, translating what works at Wolt in Israel into what works for Arab-Israeli customers, merchants, and couriers. You will report to the Director of Market Growth, Wolt Israel, and work as part of the Israel management team under the GM. What you’ll be doing Business Ownership and Strategy Own the Arab market business plan and its results: users, orders, frequency, merchants, and the economics behind them. Define the strategy: which regions, segments, and categories to prioritize, in what order, and what it takes to win in each. Translate it into clear priorities for each function. Evaluate performance continuously and adjust based on data, the competitive landscape, and growth potential. Run a regular operating cadence (weekly performance review, forecasts, OKRs) and hold teams accountable for delivery. Bring results, risks, and opportunities to Israel leadership, in a form that works for people who don't know the local market. Consumers Raise penetration, frequency, and retention, and compete directly for share against strong local players. Merchants Lead acquisition and growth of local restaurants, retailers, and small and medium businesses. Build the commercial offer, onboarding, and ongoing account management that make a small business choose Wolt and grow with us. Open the door to larger chain and enterprise partnerships. Cross-Functional Leadership Work as a peer with Merchant, Marketing, Operations, Supply, Product, Analytics, Finance, and Legal, and align them behind one plan for the market. Work closely with Marketing. You are not the marketing manager, but you set the priorities and direction so that campaigns, messaging, and local community presence turn into measurable growth. Adapt Wolt's Israel playbook to the needs, habits, and expectations of Arab-Israeli customers. Where the playbook doesn't exist, create it. Market and Network Know the market in depth: the differences between communities and regions in the North, the Triangle, Jerusalem, the Negev, and mixed cities. Build and maintain a strong network of community, municipal, business, and civic leaders. People Leadership Lead the Arab market team: set expectations, build accountability, develop talent, and add capacity as the business scales. Our Humble Expectations 15+ years of professional experience, including 5+ years of people leadership. Fluent Hebrew, Arabic, and strong professional English, with the ability to translate local context for a global audience. A proven record of building or scaling a business line, market, or product from an early stage, ideally in a consumer platform, marketplace, delivery, retail, or e-commerce environment. Hands-on experience with merchants, SMBs, and/or enterprise clients in B2B, and a solid understanding of the platform-to-small-business relationship. Strategic thinking: the ability to see where we need to go, set a plan, prioritize, and drive it to results against clear metrics. Financial and analytical acumen: comfortable managing a business through data, funnels, and unit economics. A strong, credible network in the Arab-Israeli community across several regions, and a deep understanding of how they differ. Experience working closely with Marketing and directing it toward business outcomes. Strong cross-functional leadership: the ability to align and influence without relying on formal authority. A working understanding of how apps and platforms work, and the basics of logistics and delivery operations. An entrepreneurial, ownership-driven approach, with comfort creating new things where there is no existing playbook. Ability to use AI tools to strengthen commercial and operational performance, for example in market analysis, account planning, and ways of working, and to drive AI adoption across your team. Hands-on experience with tools such as Claude is a plus. A degree in business, economics, or a related field and experience in a global or matrixed organization are an advantage. What’s in it for you 🚀 Global and growing fast: be part of a fast-moving scaleup backed by DoorDash. 🤩 Ride of a lifetime: build a new market from the ground up and accelerate your career. 💪 Instant impact: take ownership and make a visible difference. 💙 Big hearts and small egos: work with smart, friendly people. Next Steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, apply with your CV and let's get the conversation going. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .