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Location: Limassol, Cyprus Spotware Systems is seeking an experienced Senior QA Engineer (Full stack) to join our dynamic and highly professional product team in our Limassol office (or remote). This role involves working closely with product managers and developers to ensure our products are robust, scalable, and meet high-quality standards. You will be involved in functional testing, customer scenario testing, stress testing, performance testing, sanity testing, enhancing the automation processes, and the overall QA improvement process. Key Responsibilities: Conduct thorough requirements analysis and collaborate with cross-functional teams to understand technical specifications. Perform manual/automate functional/non-functional testing. Identify, track, and report bugs, ensuring they are resolved promptly with clear root cause analysis. Monitor and maintain test environments to ensure stability and efficiency in test execution. Contribute to and execute test strategies for complex systems with high availability and reliability requirements. Collaborate in code reviews to maintain high quality across automated tests and production code. Requirements: 5+ years of experience in Quality Assurance, specifically in backend projects. 2+ years of experience in troubleshooting Java applications. Proficiency in Java programming for test automation development. Solid knowledge of testing methodologies and test design techniques (e.g., boundary value analysis, equivalence partitioning, state transition testing). Experience in designing and maintaining test cases in Allure TestOps, including traceability to requirements and test reporting. Hands-on experience with microservices architecture and event-driven architecture, including understanding of inter-service communication, message brokers, and asynchronous processing. Proven experience testing TCP socket-based integrations (e.g., WebSocket, gRPC). Strong analytical skills with the ability to perform impact analysis, create traceability matrices, and work with both functional and non-functional requirements. Experience in identifying root causes and understanding issue consequences within complex backend environments. Good working knowledge of SQL for validating backend data and queries. Linux systems knowledge (CLI) for troubleshooting and test environment maintenance. Excellent communication skills with a strong command of English (B1 or above) and Russian. You use AI not just occasionally, but as a core part of how you think, work, and deliver results. Being AI-augmented is part of what makes you a top performer. Preferred Qualifications: Familiarity with binary protocols (e.g., FIX). Hands-on experience with Databases like PG, Clickhouse Hands-on experience with messaging and caching systems like Kafka, Redis Experience in the Forex industry or trading platform knowledge. Conditions: Competitive salary. Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare. A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box to celebrate the arrival of a child. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Limassol, Cyprus About the Role Spotware Systems is looking for an experienced Senior Product Designer (Mobile) to join our product team in Limassol, Cyprus . As our product continues to evolve, we are focused on making it more accessible, intuitive, and visually engaging for a broader audience while preserving the depth and precision that professional traders rely on. In this role, you will help transform complex trading workflows into seamless mobile experiences by combining outstanding UX thinking with high-quality visual design. This is an excellent opportunity for an experienced Product Designer who enjoys solving complex usability challenges, shaping product strategy, and creating elegant mobile experiences that delight users. You will work closely with Product Managers, Engineers, and Designers while contributing to one of the core products of our company. Responsibilities Design intuitive and visually engaging user interfaces for the cTrader mobile application. Collaborate closely with Product Managers, Developers, and other stakeholders throughout the product development lifecycle. Analyze user journeys, identify friction points, and simplify complex trading experiences. Design user-centered solutions that balance functionality, usability, and visual quality. Contribute to the development, maintenance, and evolution of the design system. Validate design decisions through research, feedback, and iterative improvements. Ensure design consistency across the mobile product and related user experiences. Requirements Strong experience in Product Design with a focus on mobile UX/UI. Excellent understanding of user-centered design principles and interaction design. Strong visual design skills with exceptional attention to detail. Ability to simplify complex user flows and create intuitive experiences. Critical thinking skills with the confidence to challenge requirements and identify the best solutions. Ability to clearly communicate and justify design decisions while collaborating with cross-functional teams. Strong communication and teamwork skills. Experience working with design systems and scalable design components. Experience in FinTech or trading products is considered an advantage. Nice to Have Experience designing complex B2B or FinTech products. Experience conducting user research and usability testing. Experience working in cross-functional Agile product teams. Benefits Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance. Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Limassol, Cyprus Spotware Systems is looking for a Customer Success Manager to retain and grow corporate clients using the Spotware products by acting as their trusted advisor. The Customer Success Manager owns the client relationship end to end: onboarding and configuration guidance and follow ups, proactive account management, adoption and utilisation growth, and the translation of client business needs into clear, testable requirements for Product, Engineering and Support. The role strengthens satisfaction and loyalty, identifies and mitigates churn and relationship risks, and feeds structured insight back into product, service and commercial decisions. Requirements 3+ years in a client-facing role (Customer Success, Account Management, Business Analysis or Onboarding) in fintech or trading software, with a track record of retaining and growing corporate accounts. Good working knowledge of FX/CFD trading - how prices are formed, how orders are placed and filled, how leverage and margin work, and a general sense of how brokers manage risk - plus an interest in understanding execution quality (fair fills, slippage, unusual trading patterns). Ability to analyse usage, execution data and client feedback to identify risks, needs and improvement opportunities, and to turn them into structured recommendations. Experience organising and delivering client training, onboarding sessions, webinars or other enablement activities. Good MS Excel skills and comfort working with large trading datasets. Practical daily use of AI tools to accelerate analysis, documentation, client communication, reporting and enablement, with the judgement to validate outputs before use. Excellent verbal and written communication skills in English; clear, structured communicator. Nice to have: Experience with liquidity bridges and aggregators Responsibilities Client success and consultative support: provide consultative support to corporate clients on company products and services; resolve client questions, issues, and requests promptly and professionally; help clients understand product functionality and use the platform more effectively; maintain regular communication with clients to strengthen satisfaction, loyalty, and long-term cooperation. Platform usage and client value: analyze how clients use the products and identify opportunities to increase product value for them; guide clients toward more effective, beneficial, and informed use of company products; identify usage gaps, adoption barriers, recurring questions, and improvement opportunities; support client success goals through structured recommendations and follow-ups. Training and enablement: organize and conduct client training programs, seminars, and webinars; prepare materials and guidance that help clients improve their proficiency in using company products; adapt training and enablement activities to client needs, product updates, and common usage challenges. Feedback, data, and improvement initiatives: collect and analyze client feedback to identify product, service, and process improvement opportunities; collect and analyze client data to support strategic initiatives for service and product improvement; manage client-related changes and communicate relevant needs or risks to internal teams; respond quickly to situations that may negatively affect client relationships. Cross-functional collaboration: coordinate with Sales, Marketing, Product, Support, Billing, Technical, and Development teams to achieve client success goals; communicate client needs, feedback, risks, and opportunities to relevant stakeholders; support alignment between commercial, product, and technical teams around client priorities. AI-assisted work: use AI tools to improve client analysis, communication drafting, meeting preparation, feedback analysis, training materials, reporting, and process efficiency; validate AI-generated outputs before using them in client communication, reporting, or internal documentation. Conditions Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare. A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box to celebrate the arrival of a child. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Limassol, Remote Workplace: remote We are looking for a talented Senior UA Manager (SRN) to join our team! In this role, you’ll work on large-scale international projects with budgets starting at $300,000 per month . You’ll manage traffic acquisition on platforms like Facebook, TikTok, and Snapchat, explore new traffic sources, and optimize existing advertising strategies. Your responsibilities will include planning, launching, and refining campaigns to ensure the success of our games and reach millions of players worldwide. If you’re passionate about discovering innovative mobile marketing solutions and want to work with cutting-edge tools in a professional team, this is your time to shine! Key Responsibilities Manage international mobile projects with budgets starting at $300,000 per month (Monetization models: IAP and IAP+IAA) Development and implementation of methodologies for working with new types of targeting Plan, launch, and manage ad campaigns to consistently meet KPIs Generate and test hypotheses to improve campaign performance Automate routine tasks in the procurement process Collaborate with the creative team to find signals at your source Maintain effective communication with traffic source representatives Skills, Knowledge and Expertise Proven working experience as an User Acquisition Manager within the gaming industry Hands-on experience with Facebook Ads, Google Ads, TikTok  (familiarity with Snapchat and other channels will be a plus) Proficiency in mobile attribution fundamentals with experience using AppsFlyer or Adjust Strong understanding of advertising campaign performance metrics (ROI, ROAS, ARPU, ARPPU, LTV, etc.) and the ability to analyze and optimize large datasets Solid knowledge of unit economics and its application to ad strategies Proven experience managing and scaling advertising campaigns with budgets exceeding $300,000 per month Advanced proficiency in Excel/Google Sheets and BI tools like Tableau Expertise in market analysis with the ability to identify growth opportunities Experience with UA automation tools and automating any part of the user acquisition process Strong grasp of A/B testing, from designing experiments to analyzing results English proficiency at B2 level or higher – for effective negotiations, market analysis, and communication with international partners Knowledge of Russian language Understanding of SkadNetwork principles (will be a plus) Benefits Flexible work environment: work remotely from home or in our office in Cyprus Paid holidays and sick leave to prioritize your health and well-being Competitive salary based on interview results and annual performance reviews Bonus system tied to the company's success and performance Opportunities to attend conferences, workshops, and meetups English classes Cool corporate parties and team-building events Holiday Gifts: celebrate special occasions with thoughtful holiday gifts from the company Free lunches in our office: enjoy a pleasant time over a meal with your colleagues

Location: ., United Kingdom Workplace: remote Here at Scede, we enable scaling companies to achieve hiring success. Since 2013, we’ve built incredible teams for 150+ tech companies and games studios in Europe and North America via our flexible, subscription-based or pay-as-you-go recruitment solutions. We see recruitment as a craft, and focus on the enablement and empowerment of our teams to help us achieve our #1 business objective; to deliver an exceptional service to our customers. Our Talent Partners have hired top talent into the teams of 27 Unicorns, including Klarna, Graphcore, Trustpilot, Mollie and Trade Republic to name a few. As a Talent Partner at Scede, you will either be embedded into one of our live customers, or driving qualified candidate velocity for customers via our innovative new Source service. As our next Talent Partner, you’ll have: A strong track record of achievement in end-to-end recruitment within the Commercial/GTM space. Experience in scaling high-growth start ups through strong delivery. Exceptional communication and collaboration skills, and the ability to build strong relationships. A real appreciation for data, recruiting metrics and continuous improvement. A can-do, positive attitude towards overcoming challenges and finding solutions, with an ‘always learning’ mentality. An agile approach to work, even when working remotely. Knowledge and use of AI to enhance working practices. As a Talent Partner, you can expect to: Own the recruitment journey and all aspects of the candidate experience - sourcing, screening, and guiding great people through the process. Work closely with hiring managers and teams to create a streamlined and unbiased recruitment process that follows best practices. Be creative with sourcing techniques and continuously seek ways to improve. Focus on world class delivery using multi-channel sourcing techniques. Where required, guide your stakeholders through key initiatives including; code reviews, conducting interview training, employer branding, and the development of D&I processes. Monitor and report on key talent acquisition metrics, using data to influence decisions. Perks of working as a Talent Partner at Scede: The autonomy, trust, and flexibility of a 100% remote-first company. You're empowered to work from home or wherever you feel you work best. We've found that a positive work-life balance for all is much more accessible this way. Private medical and dental cover. Discounts and perks across retail, travel, leisure, and entertainment through our benefits platform "Ben" via "Perks at Work". Monthly "Best Self" allowance to invest in something that works for you, such as subscriptions to Spotify or Audible, gym memberships, a meal at your favourite restaurant, and more. On top of 23 days of paid leave (pro rata), you also have your birthday off to celebrate, and 3 extra days off between Christmas and New Year

Location: ., United Kingdom Workplace: remote Here at Scede, we enable scaling companies to achieve hiring success. Since 2013, we’ve built incredible teams for 150+ tech companies and games studios in Europe and North America via our flexible, subscription-based or pay-as-you-go recruitment solutions. We see recruitment as a craft, and focus on the enablement and empowerment of our teams to help us achieve our #1 business objective; to deliver an exceptional service to our customers. Our Talent Partners have hired top talent into the teams of 27 Unicorns, including Klarna, Graphcore, Trustpilot, Mollie and Trade Republic to name a few. As a  Talent Partner at Scede, you will either be embedded into one of our live customers, or driving qualified candidate velocity for customers via our innovative new Source service. As our next Talent Partner, you’ll have: A strong track record of achievement in end-to-end recruitment within the Tech space. Experience in scaling high-growth Tech start ups through strong delivery. Exceptional communication and collaboration skills, and the ability to build strong relationships. A real appreciation for data, recruiting metrics and continuous improvement. A can-do, positive attitude towards overcoming challenges and finding solutions, with an ‘always learning’ mentality. An agile approach to work, even when working remotely. Knowledge and use of AI to enhance working practices. As a Talent Partner, you can expect to: Own the recruitment journey and all aspects of the candidate experience - sourcing, screening, and guiding great people through the process. Work closely with hiring managers and teams to create a streamlined and unbiased recruitment process that follows best practices. Be creative with sourcing techniques and continuously seek ways to improve. Focus on world class delivery using multi-channel sourcing techniques. Where required, guide your stakeholders through key initiatives including; code reviews, conducting interview training, employer branding, and the development of D&I processes. Monitor and report on key talent acquisition metrics, using data to influence decisions. Perks of working as a Talent Partner at Scede: The autonomy, trust, and flexibility of a 100% remote-first company. You're empowered to work from home or wherever you feel you work best. We've found that a positive work-life balance for all is much more accessible this way. Private medical and dental cover. Discounts and perks across retail, travel, leisure, and entertainment through our benefits platform "Ben" via "Perks at Work". Monthly "Best Self" allowance to invest in something that works for you, such as subscriptions to Spotify or Audible, gym memberships, a meal at your favourite restaurant, and more. On top of 23 days of paid leave (pro rata), you also have your birthday off to celebrate, and 3 extra days off between Christmas and New Year

Location: United States Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds... ClinChoice is searching for a Associate Director, Biostatistics Consultant  – Oncology to join one of our clients. We are seeking an experienced and highly motivated Associate Director of Biostatistics with strong expertise in oncology clinical development to provide statistical leadership across clinical trials and development programs. The successful candidate will lead statistical strategy, oversee the design and analysis of clinical studies, ensure the quality of statistical deliverables, and collaborate closely with cross-functional teams to support clinical development and regulatory submissions. This role requires extensive knowledge of oncology clinical trials, strong leadership capabilities, and the ability to provide strategic statistical guidance to internal teams and external stakeholders. Key Responsibilities Provide statistical leadership and strategic guidance for oncology clinical development programs, including Phase I–III clinical trials. Lead the development and review of statistical analysis plans (SAPs), statistical methodologies, sample size calculations, and randomization strategies. Provide expertise in oncology endpoints, including overall survival (OS), progression-free survival (PFS), objective response rate (ORR), duration of response (DoR), and disease control rate (DCR). Oversee the statistical analysis of clinical trial data, including time-to-event analyses, Kaplan–Meier estimation, Cox proportional hazards models, and other appropriate statistical methods. Review and provide oversight of clinical study reports (CSRs), tables, listings, figures (TLFs), and other statistical deliverables to ensure scientific accuracy and regulatory compliance. Support regulatory submissions and interactions with health authorities, including the FDA, EMA, and other global regulatory agencies. Provide statistical input into clinical study protocols, clinical development plans, and integrated analyses. Collaborate with Clinical Development, Clinical Operations, Data Management, Statistical Programming, Medical Writing, and Regulatory Affairs teams. Serve as a statistical subject matter expert in client meetings, project discussions, and strategic planning sessions. Mentor and provide technical guidance to biostatisticians and other statistical team members. Ensure adherence to applicable regulatory guidelines, industry standards, and internal quality procedures. Contribute to business development activities, including proposal development, feasibility assessments, and client presentations, as needed. Qualifications PhD in Statistics, Biostatistics, or a closely related quantitative discipline; a Master’s degree with substantial relevant experience may also be considered. Extensive experience in biostatistics within the pharmaceutical, biotechnology, or contract research organization (CRO) industry. Strong experience supporting oncology clinical trials, preferably across multiple phases of clinical development. Demonstrated expertise in survival analysis, time-to-event endpoints, clinical trial design, hypothesis testing, and statistical modeling. Thorough understanding of oncology efficacy endpoints, response assessment criteria such as RECIST, and relevant clinical development considerations. Experience preparing and reviewing SAPs, CSRs, regulatory submission documents, and integrated analyses. Knowledge of FDA, EMA, ICH, and other applicable regulatory guidelines. Strong leadership, communication, problem-solving, and stakeholder management skills. Ability to manage multiple projects, prioritize deliverables, and work effectively in a collaborative, fast-paced environment. The Application Process Once you have submitted your CV, you will receive an acknowledgement that we have received it. If you have the requirements we need, you will be invited for a phone interview as the first step.  Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset, and they are the fulcrum around which all ClinChoice activities are built, and close management and training are the core instruments to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our low industry-average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent, guided by a commitment to diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-TT1 #LI-Remote #LI-Associate Director #Contract

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking an experienced and detail-oriented Product Designer to join the OKX team, focused on VIP and Deposit & Withdraw experiences. You'll help guide the team's attention to UX craft and lead cross-functional design alignment and efficiency across our global apps. This pivotal role focuses on crafting dynamic and engaging experiences for our highest-value users and the deposit and withdrawal journeys that underpin every product on the platform, including how those journeys connect to Earn. As part of this role, you will be part of a world-class team shaping how VIP users experience tiering, benefits, and recognition, as well as how all users move funds in and out of OKX across fiat and crypto rails. Collaboration is key in this position, as you will work closely with our global design, product, creative, strategy, engineering, and research teams to elevate the cutting edge of our product offerings. Your contributions will steer the development and implementation of new concepts for VIP and Deposit & Withdraw, deliver designs aligned with business objectives. The right candidate for this role possesses a detail-oriented approach to user experience, with a passion for holistic product-design thinking. As a strategic partner to cross-functional teams, you should excel in adaptability and conversing with stakeholders, while continuing to maintain a focus on excellent user experience and product quality. What You’ll Be Doing Leverage data, insights, and user feedback to bring human voices into problem statements, product interfaces, and user journeys Generate ideas quickly, and connect regularly with customers to validate directions Participate in design critiques and present work in product leadership feedback meetings Own end-to-end design quality for VIP and Deposit & Withdraw, which includes advocating for UX craft and users Design VIP tiering, benefits, and recognition experiences, including how Earn perks and bonuses surface for VIP users Design deposit and withdrawal flows across fiat and crypto rails that are fast, trustworthy, and easy to follow Co-lead the product development process, influencing strategic decisions improve the overall product experience, and ensure consistency Partner with visual designers, product managers, user researchers, and engineers across markets to build and ship experiences that represent the company vision Work across teams to drive consensus and advocate for solutions that balance the needs of our users with our business goals Think systematically about UI patterns and reusable solutions, designing not just individual screens but scalable components that work across features and contexts Contribute to and evolve our design system by identifying opportunities to abstract one-off designs into well-documented, flexible components that accelerate the team What We Look For In You Must be native to crypto and have experience in investing in Cefi or DeFi Requires 5-8 years of Product Design experience, with a Bachelor’s degree in Product Design, Web Design, or equivalent project/portfolio experience Experience designing outstanding digital products in an agile development environment with cross-functional partners, backed by a portfolio that showcases modern design work and demonstrates your ability to design mobile-first digital Deep understanding of human-centered design principles, and proficient in dissecting complex problems and tasks, translating them into user-centric, data-driven experiences that are intuitive and inclusive Extensive background in developing digital products and experiences through comprehensive knowledge of user research, user experience, interaction design, and prototyping techniques, and demonstrated expertise in employing design methodologies and tools to facilitate cross-functional collaboration in understanding and meeting user needs Skilled in thriving within a fast-paced environment, adept at managing multiple dependencies, prioritizing tasks independently, and demonstrating flexibility while proactively addressing challenges Strong presentation, interpersonal and communication skills, with experience articulating complex and abstract concepts persuasively, providing rationale behind decisions, remaining open to feedback, and confidently representing viewpoints Systems-level design thinking: you naturally spot patterns across flows and proactively create reusable, scalable components rather than solving each screen in isolation, with experience building, documenting, or contributing to a component library or design system Nice to Haves Knowledge of OKX VIP, Deposit & Withdraw, and Earn products Experience working with teams across offices and US time zones Experience using AI tools (Figma plugins, generative design, prompt-based prototyping) to accelerate design workflows and explore concepts faster Experience using AI to build systematic design approaches, moving beyond screen-by-screen design to construct interactive, high-fidelity flows that can be explored and validated end to end Highlights of Perks and Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-EW1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We are looking for a Manager, Account Management to join our Account Management team. This is an opportunity to lead strategic relationships with some of our most important merchants and help them get more value from their partnership with Checkout.com http://Checkout.com. You will be a trusted business advisor and a senior point of contact for a portfolio of enterprise merchants. You will own the account strategy, build executive-level relationships, identify opportunities for growth, and coordinate the internal teams required to deliver an outstanding merchant experience. This role is suited to a commercially minded account management leader who can operate with strategic perspective while staying close to execution. You will bring structure to complex work, influence stakeholders across the organization, and help merchants use payments as a lever for better customer experiences and business performance. HOW YOU’LL MAKE AN IMPACT - Own and execute account development plans for a portfolio of strategic merchants. - Build high-touch, consultative relationships with merchant stakeholders from day-to-day operators through executive leadership. - Serve as the primary commercial and relationship lead during the post-integration lifecycle, ensuring clear ownership, communication, and follow-through. - Develop a deep understanding of each merchant’s business model, customer journeys, payment performance, priorities, and growth plans. - Identify and advance opportunities across payment volumes, product adoption, market expansion, and broader commercial growth. - Lead commercial conversations and negotiations in partnership with Sales, Finance, Legal, Product, and other relevant teams. - Translate merchant needs into clear internal priorities and influence product roadmaps, go-to-market motions, and service improvements. - Project-manage complex merchant initiatives, including cross-border expansion, new payment methods, optimization programs, and operational improvements. - Use data and customer insights to diagnose performance, quantify opportunities, and make compelling recommendations. - Provide regular account updates, risk visibility, and forward-looking plans to leadership. - Share market feedback and best practices that improve how Checkout.com http://Checkout.com serves enterprise merchants. WHAT WE’RE LOOKING FOR - 6+ years of experience in B2B Account Management, Relationship Management, Customer Success, Strategic Partnerships, or a related commercial role, ideally in payments, fintech, technology, banking, or consulting. - Experience managing complex enterprise accounts and building trusted relationships with senior and executive stakeholders. - Strong commercial judgment, including experience identifying growth opportunities and leading or supporting negotiations. - A strategic, analytical, and data-driven approach to account planning and decision-making. - Excellent project management skills, with the ability to coordinate multiple workstreams and maintain momentum in a fast-paced environment. - Strong understanding of digital commerce, payments, fintech, and the competitive dynamics shaping the payments market. - Clear and compelling communication skills, with the ability to influence internally and externally at all levels. - Customer-first judgment and the ability to balance merchant outcomes, commercial performance, and operational realities. - High ownership, organization, and follow-through, especially when priorities shift or information is incomplete. - Intellectual curiosity and the ability to learn complex products and apply new technologies, including AI, to improve account performance. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Madrid Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Lead & develop a high-performing sales team - Hire, onboard, and develop AEs across Spain. Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team - Own regional performance - Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights - Be deeply involved in deals - Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy WHAT YOU'LL BRING - 10- 15+ years of experience in an Enterprise customer-facing sales role, identifying and closing large accounts. - People Leadership Experience: 5+ years managing, mentoring, and developing a high performing enterprise sales team. - Enterprise Experience: Experience managing a $1M+ quota, and running end-to-end complex deals. - Strong Communication Skills: Exceptional verbal and written communication abilities. - Analytical Mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. EVEN BETTER... - Industry Knowledge: Familiarity with the AI landscape, key players, and emerging trends. - Experience Building GTM Strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Lead Investor Relations team member at GitLab, you'll help rebuild our investor relations (IR) processes and shape how we communicate GitLab's strategy and performance to the public markets. Working closely with our VP of Finance Strategy & Operations, Chief Financial Officer (CFO), and executive team, you'll be a senior individual contributor with broad ownership of investor communications and relationships. You'll connect insights from across the business to explain our technical products, evolving business models, and long-term investment thesis. What You’ll Do Lead key workstreams of the quarterly earnings process, including messaging, scripts, questions and answers, data collection and synthesis, and conference call preparation; build repeatable processes with Finance, Legal, and executive leadership. Gather insights from research and development, Product, Sales, and other business leaders to explain GitLab's strategy, technical products, and business model transitions in investor communications and board materials. Own relationships with sell-side analysts and the investment community, monitor analyst models and consensus against our forecast, and flag gaps or risks to the head of IR and CFO. Prepare the Chief Executive Officer (CEO), CFO, and other executives for investor meetings, conferences, and roadshows; lead investor calls independently when executives aren't available, explaining how GitLab's business works and answering investor questions. Analyze peer and competitor earnings, Securities and Exchange Commission (SEC) filings, and investor days; maintain benchmarking analyses and deliver quantitative and qualitative insights for executive and board discussions. Track GitLab's shareholder base and recommend investor targeting strategies to expand and maintain key ownership positions. Draft and review earnings decks, shareholder letters, fact sheets, and IR website content; partner with Finance, Legal, Communications, and Strategy to keep messaging consistent, accurate, and compliant with disclosure requirements, including Regulation Fair Disclosure (Regulation FD). Plan and deliver Investor Day with the head of IR to communicate GitLab's long-term story, alongside investor outreach, non-deal roadshows, and corporate access events. What You’ll Bring Experience evaluating software businesses from a buy-side or sell-side investment perspective, gained through investing, equity research, investor relations, or a related field. Financial modeling, valuation, and quantitative analysis skills, with the ability to identify the business drivers that shape investor expectations. Experience producing or analyzing earnings materials and investor presentations, and explaining technical software products, evolving business models, and financial performance clearly in writing and conversation. You can work directly with senior executives and offer an informed point of view. Working knowledge of SEC reporting, Regulation FD, and public company disclosure practices. Proficiency with presentation and spreadsheet tools, experience with IR and market data platforms, and experience using artificial intelligence (AI) to improve workflows or a willingness to develop that capability. The ability to work independently and manage competing priorities in an all-remote, asynchronous-first environment, with an approach that reflects GitLab's values, especially transparency and efficiency. Nice to have: prior experience building an internal IR function. About the team GitLab’s Investor Relations team drives the strategy and long-term market positioning of GitLab in the public financial markets. We are a small team, so each member has broad ownership and visibility across all aspects of IR. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Dhaka, Bangladesh Workplace: onsite To be added Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries. Skills, Knowledge and Expertise Excellent oral and written communication skills for both Urdu and English languages. Ability to conduct dialogue politely and professionally. Ability to work with large volumes of information. Attention to detail and accuracy in documentation. Proficiency in PC and basic office programs. Skills in working with CRM systems and other specialized software.

Location: Cairo, Egypt Workplace: onsite To be added Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries. Skills, Knowledge and Expertise Excellent oral and written communication skills for both Arabic and English languages. Ability to conduct dialogue politely and professionally. Ability to work with large volumes of information. Attention to detail and accuracy in documentation. Proficiency in PC and basic office programs. Skills in working with CRM systems and other specialized software.

Location: Almaty, Kazakhstan Workplace: remote We are seeking a Project Coordinator (AI think tank initiative) to coordinate a comprehensive project assessing the impact of artificial intelligence on the labor market and key economic sectors of Cyprus. The project spans the entire lifecycle: from multidisciplinary research and data collection to building a unified predictive model, executing a public campaign and deploying B2G and B2C digital products. The implementation horizon is 2025–2030, starting in Cyprus with subsequent international expansion to other markets. Key Responsibilities Coordinate five research tracks: occupation mapping and AI substitution risk studies (ESCO, MOT, OECD), national statistics analysis (CYSTAT, Eurostat), expert scenario modeling, academic validation and AI agent deployment. Engage with the Expert Advisory Board, bringing together top analysts, economists, political scientists, NGO leaders, academic partners and Cypriot government stakeholders. Organize the preparation of analytical deliverables, including the publication of a White Paper, and hold roundtables and workshops with stakeholders and government ministries. Support communication and PR/GR initiatives, special projects with HR platforms, public awareness campaigns and digital preventive qualification services. Assist in the development and rollout of tech solutions: a decision-support dashboard monitoring unemployment risks for government bodies and a mobile career navigator app for citizens. Oversee the pilot phase in 1–2 economic sectors in Cyprus, integrating the predictive model into state structures and preparing for international scalability. Skills, Knowledge and Expertise Experience: Proven experience coordinating or managing multidisciplinary, product or research projects in B2G, B2C, data analytics or AI Knowledge and skills: Labor market research methodologies Open data analysis Practical AI applications Structuring and maintaining project documentation Languages: English (Advanced, C1). Key Competencies: Communication with stakeholders at all levels, including government ministries, academic institutions, international organizations and expert communities Exceptional organization and ability to manage multiple parallel work streams Structured approach to project management and documentation.

Location: Lima, Peru Workplace: hybrid As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice. We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A. Note: ONLY CVs in English will be considered. Key Responsibilities Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging. Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements. Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs). Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit. Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close. Use technology and AI tools to build and scale automated accounting processes. Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements. Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP. Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting. Skills, Knowledge & Expertise 10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration. Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid. Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance. Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership. Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A. A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development. Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments. Clear communication in English, written and spoken. An authorized public accounting license such as Chartered Accountant or local equivalent. Nice to have: experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT. Job Benefits Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions. Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued. Competitive salary as a full-time employee. Hybrid work arrangements to support a healthy work-life balance.

Location: Bogotá, Colombia Workplace: hybrid As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice. We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A. Note: ONLY CVs in English will be considered. Key Responsibilities Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging. Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements. Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs). Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit. Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close. Use technology and AI tools to build and scale automated accounting processes. Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements. Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP. Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting. Skills, Knowledge & Expertise 10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration. Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid. Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance. Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership. Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A. A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development. Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments. Clear communication in English, written and spoken. An authorized public accounting license such as Chartered Accountant or local equivalent. Nice to have: experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT. Job Benefits Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions. Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued. Competitive salary as a full-time employee. Hybrid work arrangements to support a healthy work-life balance.

Location: Tbilisi, Georgia Workplace: hybrid We are looking for a Product Marketing Manager (CRM) to drive growth, frequency, and retention for inDrive.Groceries and Restaurant Delivery. This role sits at the intersection of product, CRM, analytics, and growth. You will own end-to-end go-to-market and CRM strategies that turn food delivery into a habit-forming, high-frequency use case. Your mission is to translate product capabilities, assortment, and offers into clear, timely, and personalized communication — driving both first orders and repeat behavior through scalable lifecycle strategies. Key Responsibilities CRM & lifecycle ownership Design and own CRM strategies across the full lifecycle Drive high-frequency CRM orchestration Lead multi-channel communication: push notifications, in-app banners (home, catalog, checkout, ride context) and WhatsApp / messaging channels Work with Bloomreach: segmentation, dynamic content and personalization, triggered and automated flows Data, events & analytics Own the definition and quality of product & CRM events required for funnel tracking, segmentation and targeting, experimentation and ML use cases Partner with analytics to track conversion to first order, repeat rate, frequency (orders per user), AOV / basket composition, CRM contribution to GMV Drive A/B testing Cross-functional leadership Act as a key connector between Product (Groceries & Food Delivery), Engineering, Analytics & Data Science and Local Marketing teams Support market rollouts across multiple countries: adapt CRM strategies to local behavior and supply, align with local assortment, pricing, and partners Skills, Knowledge & Expertise Experience 4–7+ years in Product Marketing, CRM, Growth, or Lifecycle Marketing Experience in food delivery, groceries, e-commerce, or marketplaces Strong hands-on CRM experience (Bloomreach is a strong plus) Proven track record of driving frequency and retention, not just acquisition Skills Strong analytical mindset (funnels, cohorts, retention, uplift) Experience working with product events and data schemas Ability to simplify complex product logic into clear messaging Experience running experiments and scaling successful mechanics Comfortable working across markets and cross-functional teams Nice to have Experience in high-frequency products (food delivery, quick commerce) Exposure to ML-driven CRM or personalization systems Experience in emerging markets with supply constraints Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Abu Dhabi, United Arab Emirates Workplace: hybrid At inDrive, a passenger and a driver agree on a price in seconds. What happens next, from the moment the driver accepts the order until the passenger steps out of the car, decides whether that passenger will open inDrive again. We are looking for a Senior Product Manager to own the passenger's ride experience : from driver assignment to a successfully completed trip. You will shape how passengers wait for and meet their driver, how they feel during the ride, and how the trip ends. This role goes beyond screens and flows. Your work will directly affect completed rides, cancellations, passenger trust and retention. Key Responsibilities Own the Ride Experience End-to-End: You will define and evolve the passenger journey after a driver is assigned: waiting for pickup, meeting the driver, the ride itself and the end of the trip. Turn More Matches into Completed Rides: Find and remove the reasons why passengers and drivers cancel after they have agreed on a ride, so that more matched orders end in a successful trip. Make Pickup Predictable: Improve ETA accuracy, driver tracking, pickup point clarity and passenger-driver communication, so that passengers and drivers find each other quickly and without stress. Build Trust and Safety into the Ride: Together with the safety team, develop in-ride features such as trip sharing, route monitoring and emergency tools that help passengers feel safe and in control. Close Every Trip Well: Own the end of the ride: trip summary, payment confirmation, ratings and feedback, and resolving post-trip issues such as disputes or lost items. Experiment and Optimize Continuously: Run A/B tests and iterate on key levers such as waiting rules, notifications, communication tools and cancellation policies. Collaborate Across Domains: Work closely with driver product, safety, maps and geo, payments, customer support and data teams to keep the experience consistent for both sides of the ride. Skills, Knowledge and Expertise 4+ Years in Consumer Marketplaces: Proven track record leading high-scale consumer products, preferably in ride-hailing, delivery, or platforms with offline operational components. Operational & System Understanding: Hands-on grasp of real-world logistics—including ETAs, geolocation, cancellations, and support workflows—alongside two-sided marketplace incentives (passengers vs. drivers). Data & Experimentation Rigor: Skilled in A/B testing, funnel and cohort analysis, and data-driven decision-making under uncertainty to rapidly test bold hypotheses. User-Centric & Safety Mindset: Deep empathy for passenger anxieties during a ride, with the ability to design trust-building UX while treating safety as an absolute product requirement. Cross-Functional Alignment: Proven success collaborating across diverse product teams (Driver Experience, Maps, Safety, Payments, Support) to navigate conflicting priorities and reach consensus. Clear & Strategic Communication: Ability to articulate complex product trade-offs, operational trade-offs, and strategic decisions to both technical teams and executive leadership. Communication: Business-fluent English proficiency (B2/C1+ or equivalent). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.