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Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Expert 2 About the job This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company, and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading! Responsibilities In this role, you’ll: Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat. Assess the nature of product or service issues and resolve a variety of complex support problems. Log customer interactions and tag/categorize issues accordingly. Resolve a monthly volume of tickets consistent Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary. Identify ways to improve existing processes and procedures. Mentor newer members of the Customer Support team with customer issues. Contribute content to knowledge base to support team and customer enablement Ensure Support SLAs and CSAT goals are consistently met, and ticket queues are well managed Incident report and Oncall Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3-4 years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback Experience communicating complex technical issues to both technical and non-technical audiences via phone or email Strong, creative problem solving skills Quick learner, willing to take initiative, and has great follow through A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency A high-energy, optimistic outlook and positive attitude An empathetic approach to troubleshooting and customer service A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active Experience with incident communication and on-call. Experience with the following: Supporting Email (or similar) REST API’s ; Email Deliverability ; JIRA/Confluence Experience (a plus) ; Snowflake ; Terminals  (command prompt) Desired: Reading/Debugging HTML (a plus) SQL  (a plus) Snowflake & Splunk (a plus) Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing) Postman or other APIs client Zendesk is preferable Location This role will be remote, and based in Colombia Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Provisioning helps organizations of all sizes deploy and manage 1Password through scalable provisioning and organization-management experiences. We build the workflows that help admins onboard people, manage access, and support long-term adoption, with a focus on reliable, secure, and intuitive experiences. As an intern on the team, you’ll work on frontend web experiences in React and TypeScript alongside engineers, product managers, and designers. Our current roadmap includes improving activation, invitation and provisioning-pipeline visibility, error recovery, and other Admin Console workflows. This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027. What You Can Expect: - Contribute to frontend features in the 1Password Admin Console using React, TypeScript, CSS, and established design-system patterns. - Partner with engineers, product managers, and designers to turn customer and admin needs into simple, accessible experiences. - Write maintainable code, tests, and documentation, and participate in code reviews, debugging, and quality improvements. - Learn the Provisioning domain and help improve workflows such as onboarding, invitations, user-status visibility, and provisioning error handling. - Work with the team to investigate problems, communicate progress, and deliver incremental improvements safely. What we're looking for: - Confidence: A willingness to take on new challenges, and see them through to completion. - Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them). - Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are. - Teamwork: We work together, and succeed as a team! - Technical foundations: Working knowledge of React and familiarity with TypeScript and CSS fundamentals. - Web development foundations: Comfort with HTML, browser behavior, accessibility, Git, and learning established patterns in an existing codebase. - Project experience: Experience building a small web project through coursework, an internship, personal work, or open source contributions. Bonus points for: - Experience with React and TypeScript beyond coursework, including a personal, school, or open source project. - Familiarity with design systems or component libraries, and with Figma or a similar design tool. - Exposure to frontend testing tools such as Jest, Testing Library, Playwright, or Cypress. - Understanding of API integration, asynchronous JavaScript, or backend concepts. - Interest in security, identity, access management, or building tools for administrators. Our culture  At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.  You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.  We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password. Our approach to remote work  We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.  How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:  🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term) 💖 Company-wide wellness days (1 per quarter)  🌎 Employee-led inclusion and belonging programs and ERGs 🏠 Remote-first environment 🏆 Peer-to-peer recognition through Bonusly 💡 1Password University access and learning sessions 🥳 Monthly internship events and socials 1Password is part of  Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can! You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As part of the Data Security Team, you will be partially responsible for the underlying cryptography across our products. You’ll help build cryptographic libraries and implement the latest algorithms directly into our client applications with security, performance and usability in mind. You’ll develop proof-of-concepts and implement new industry specifications into code. You’ll also conduct code and design reviews to ensure good cryptographic hygiene and standards across our codebase. This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027. What you can expect: - You have a passion for using modern cryptographic algorithms and want to learn how to apply them in real world situations. - You work well in a team environment with positive communications amongst a variety of technical and non-technical stakeholders - Comfortable to work within a small team of security developers who are specialists in Rust and Golang Security - Develop cryptographic or other security libraries to share common security-critical code across our applications What we're looking for: - Confidence: A willingness to take on new challenges, and see them through to completion. - Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them). - Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are. - Teamwork: We work together, and succeed as a team! Bonus points for: - Experience working with standards bodies (e.g. FIDO, W3C, ISO, NIST, OIDF) - Experience with emerging industry standards and technologies (e.g. Passkeys and/or Post Quantum Algorithms) - Experience with Rust and/or Golang, or a demonstrated ability to pick up new languages quickly. Our culture  At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. The way we bring those values to life every day is guided by our 1Password Behaviors for Success https://1password.com/blog/how-to-interview-with-confidence-at-1password.   You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. Our approach to remote work  We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.  How we’re using AI today We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.   This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:  🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term) 💖 Company-wide wellness days (1 per quarter)  🌎 Employee-led inclusion and belonging programs and ERGs 🏠 Remote-first environment 🏆 Peer-to-peer recognition through Bonusly 💡 1Password University access and learning sessions 🥳 Monthly internship events and socials 1Password is part of  Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can! You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Athens, Greece; Belgrade, Serbia; Bratislava, Slovakia; Budapest, Hungary; Warsaw, Poland; Zagreb, Croatia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At DoorDash International, we're building the future of local commerce across some of Europe's leading delivery businesses, including Wolt and Deliveroo. Our teams work across brands and markets to identify opportunities, build scalable solutions and turn global capabilities into meaningful local impact. Why Join Us? At DoorDash International, execution drives impact. We combine the scale and technology of a global platform with a deep understanding of our local markets. You'll work across Wolt and Deliveroo, partnering with teams throughout EMEA markets to solve complex business problems and scale what works. If you're passionate about using data to identify growth opportunities, turning insights into action and working across markets to drive measurable business impact, this is an opportunity to help shape how we grow our Restaurant business through better menus. What you'll be doing We are seeking a Menu Growth Senior Specialist to support Restaurant growth by improving restaurant Menu Performance and driving adoption of menu-related growth initiatives across EMEA. Menus are a critical part of the customer and merchant experience. Their quality, completeness and use of growth features can influence customer choice, basket size and overall merchant performance. You will work closely with the Menu Growth Manager to analyze menu performance, identify opportunities and translate insights into concrete initiatives. You will take end-to-end ownership of defined workstreams, such as Menu Completeness,  and work with local Account Management and Merchant Operations teams to execute them across markets and measure their impact. This is a hands-on Strategy & Operations role combining analytics, project management and stakeholder collaboration. You will independently drive your initiatives from analysis through execution and performance tracking, while partnering with the Menu Growth Manager and Consumer Teams on broader strategy and prioritization. Day-to-day in this role you'll: Menu Growth Analysis (~30%) Analyze consumer needs around menu, merchant and business performance to identify gaps and growth opportunities. Use SQL, Snowflake, spreadsheets and dashboards to investigate performance and support data-driven decision-making. Work with the Menu Growth Manager to turn insights and hypotheses into concrete initiatives. Track key metrics including and identify markets or merchant segments requiring additional focus. Support impact measurement and experimentation to understand which interventions improve merchant and business outcomes. Prepare clear analyses and recommendations that help EMEA and local teams make informed decisions. Initiative Execution (~45%) Own defined Menu Growth initiatives end-to-end, from planning through market rollout and performance tracking. Support the rollout and adoption of EMEA initiatives Translate initiatives into clear execution plans, timelines, materials and actions for participating markets. Track progress against agreed targets and proactively identify execution gaps or blockers. Coordinate follow-ups with local teams and support them in implementing agreed actions. Measure results, document learnings and recommend improvements together with the Menu Growth Manager. Help scale successful approaches and best practices across EMEA markets. Market & Stakeholder Collaboration (~25%) Work closely with local Account Management and Merchant Operations teams and their leaders across EMEA. Support markets in understanding menu performance gaps and translating insights into concrete actions. Build strong relationships with local stakeholders to drive adoption and execution of Menu Growth initiatives. Gather structured market feedback and use it to improve future initiatives. Coordinate with Analytics and Product when initiatives require additional data, insights or tooling support. Share successful approaches and learnings across markets to accelerate adoption and reduce duplicated effort. Our humble expectations 2–4 years of experience in Strategy & Operations, Business Operations, Marketplace/Commercial Operations or a comparable analytical role. Strong analytical and structured problem-solving skills, with the ability to turn data into actionable recommendations. Comfortable working with large datasets, SQL/Snowflake, Excel/Google Sheets and BI/dashboarding tools. Familiarity with hypothesis-driven problem solving, experimentation and A/B testing principles. First project management experience, with the ability to independently drive defined initiatives from analysis through execution. A commercial mindset and curiosity about how merchant and customer behavior translates into business growth. Strong stakeholder-management skills and a proactive, action-oriented approach to driving execution across teams and markets. Fluent business English; experience in marketplaces, food delivery, e-commerce or high-growth tech is a plus. What we offer A fast-growing tech company with lots of career opportunities, both locally and internationally; Employee Assistance Programme - therapy and wellbeing; Employee discount on all Wolt orders; Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! Slovakia Pay Range: €2.192 — €2.740 EUR The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Poland Pay Range 10 002 zł — 12 502 zł PLN Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Security Detection Engineer to join our growing Information Security team, reporting directly to the Information Security Manager. In this hands-on technical role, you'll be responsible for designing, building, and continuously improving scalable, high-fidelity detection capabilities that safeguard the sensitive biometric and health data of millions of WHOOP members. You'll play a critical role in strengthening our detection capabilities across cloud, identity, endpoint, and application environments, with a focus on identifying emerging threats, improving detection accuracy, and reducing security risk. This is an opportunity to take meaningful ownership of our detection engineering program, influence its technical direction, and help shape the future of security at WHOOP as we continue to scale.   RESPONSIBILITIES - Design, build, and scale high-signal detections across cloud, identity, endpoint, network, and application layers using Detection-as-Code principles. - Develop and maintain detection logic aligned to real-world attacker behavior and frameworks such as MITRE ATT&CK across modern security platforms. - Translate threat intelligence into actionable detections and validate effectiveness through adversary emulation and testing. - Build behavioral detections to protect against threats such as account takeover, credential abuse, API misuse, automation attacks, privilege escalation, and data exfiltration. - Continuously improve detection quality by tuning alerts, reducing false positives, and implementing automated enrichment and triage. - Define and track detection KPIs (e.g., precision, recall, false positive rate, MTTD) and implement processes to measure and improve detection health. - Support and lead incident investigations, including containment, root cause analysis, and post-incident detection improvements. - Contribute to the on-call rotation while proactively reducing operational overhead through automation. - Partner with Engineering, IT, Infrastructure, Product, and GRC to ensure systems launch with strong monitoring and detection coverage. - Map detections to threat models, identify visibility gaps, and continuously improve coverage as the environment scales. - Explore and apply advanced analytics and machine learning techniques to improve detection fidelity, reduce noise, and enhance triage and investigation workflows. - Stay ahead of evolving threats by researching emerging attack techniques and incorporating learnings into detection strategy.   QUALIFICATIONS - 4+ years of hands-on experience in Information Security, with a focus on detection engineering, threat detection, or security operations. - Demonstrated experience writing and tuning detections across cloud, identity, endpoint, or application environments. - Familiarity with detection frameworks and tooling such as YARA, SIGMA, Suricata, or similar rule-based detection methodologies. - Strong understanding of attacker techniques across identity compromise, cloud abuse, lateral movement, and data exfiltration. - Expertise analyzing and building detections on cloud and SaaS telemetry, including authentication events, API activity, and system logs. - Strong scripting skills in a scripting language such as Python, Go, or PowerShell for automation and tool development. - Ability to operate effectively in a fast-paced, high-growth environment. - Strong analytical mindset with a systems-thinking approach to reducing noise and increasing signal fidelity. - Experience supporting incident response investigations and participating in on-call rotations. - Experience building detective controls for consumer-facing platforms or detecting authentication and API abuse at scale is a strong plus. - Effective communicator who can collaborate with engineers and explain detection strategy clearly to both technical and non-technical stakeholders. - Familiarity with applying data analysis or machine learning techniques to security detection or alert triage is a plus. - Bachelor’s degree in Computer Science, Information Security, or a related technical field, and/or relevant security certifications are a plus.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $130,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Barcelona; Madrid; Warsaw; Tallinn; Helsinki; Stockholm; Istanbul; Lisboa; Berlin; Tbilisi; Milan; Krakow; Bucharest; London Workplace: Remote ABOUT VOODOO Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. TEAM Our Gaming team is made up of hybrid-casual, casual, and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing, and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games. Joining our Live games team means collaborating with gaming industry experts on globally renowned, enduring games while embracing exciting new entrepreneurial ventures. With over seven billion downloads worldwide and a portfolio of more than 10 resilient hybrid games generating more than $20m per year, we are the world's largest and most successful hybrid publisher. You will join Mob Control https://play.google.com/store/apps/details?id=com.vincentb.MobControl&hl=en, key title of Voodoo, with more than 230M installs and 14 MAU. ROLE As a Senior Game Designer for Mob Control, you will own the design and execution of new features and game improvements of all sizes. You will also collaborate with a Product Director in shaping the strategy and roadmap for your unit. Your mission is to help evolve the game, with the ultimate goal of turning Mob Control into a top-performing title in the midcore game market. - Design features & systems: Create new core loops and meta systems to drive engagement, social dynamics, and monetization. Develop designs, user flows, and economy models, and propose A/B test ideas. - Collaborate across teams: Partner with product managers, engineers, and artists to bring features from concept to live release, aligning gameplay, UX, and visuals. - Leverage player insights: Analyze KPIs and player behavior to inform design choices and identify opportunities to boost retention, engagement, and IAP monetization. - Contribute to vision & strategy: Participate in defining the overall game vision, strategic direction, and long-term roadmap alongside product directors and studio leadership. Help shape priorities and ensure design decisions align with studio goals. PROFILE - 5+ years of experience in mobile midcore games (strategy, 4X, or similar); 10+ years is a strong plus. - Proven track record in gameplay design, balancing, and meta feature design. - Strong communication skills, with a focus in creating clear, simple design documentation. - Ability to absorb and apply feedback from multiple sources with flexibility and no ego. - Skilled at simplifying and communicating complex systems. - Comfortable analyzing KPIs and player behavior to guide design decisions. - Passion for mobile midcore games and deep knowledge of market dynamics. - AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work BENEFITS - Best-in-class compensation - Other benefits according to the country you reside

Location: Serbia; Georgia; Armenia; Kazakhstan; Uzbekistan Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). About the role We're looking for a Senior Product Analyst to become the independent analytical voice of our Matching & Relationships team. You'll work across several closely connected product areas - spanning matchmaking, messaging and AI-assisted user experiences - and help us answer the questions that matter: are we moving in the right direction, and where do we invest the least effort for the greatest impact? This isn't a role about building pretty dashboards. It's about designing rigorous experiments, challenging assumptions with data, and turning numbers into decisions. If you believe in the craft of real analytics - not just prompting an AI for a chart - and you like being the person who keeps the team honest with the data, you'll feel at home here. You'll partner directly with the product managers behind each area and report to the Head of Product, who cares deeply about analytics and will be a highly engaged collaborator. What you'll do Design and run product experiments end to end - form hypotheses, define test duration and required sample size, assess whether the expected result is achievable, evaluate A/B tests and determine statistical significance. Unify metrics across our product areas into one coherent picture, cascading them from our core company metric (MAP) down to the drivers of acquisition, retention, reactivation and churn. Be the independent analytical check on whether the team is moving in the right direction - grounding decisions in data rather than intuition. Find the highest-leverage growth opportunities - where the smallest effort delivers the biggest effect on key metrics. Track whether we're winning in the numbers - connect metrics to goals, estimates and costs, and flag early when we drift off course. Generate, prioritize and validate hypotheses ("what would happen if…?") together with product managers. Investigate anomalies and metric deviations , get to the root cause, and raise the alarm on product issues before they grow. Calibrate our work against corporate goals and challenge the flood of initiatives with a clear, numbers-based point of view. Improve our analytical processes where you see room - we're an open team and we act on good ideas. What we're looking for Must-have: 4+ years in product analytics , ideally at a product with large data volumes. A degree in mathematics, engineering or a related technical field. Strong command of mathematical statistics and probability theory , applied in practice. Proven, hands-on experience designing and running A/B tests — including sizing, significance and interpretation. Fluency in SQL and Python ; comfortable with data extraction, processing and visualization (Superset a plus). Deep understanding of product and marketing metrics — LTV, CPA, Retention, CR — and how they connect to the business. Product thinking — you see the user behavior behind every metric. High autonomy and ownership — you find the growth points yourself and see them through to impact. Critical thinking — you question the data and the decisions around it, and cross-check your conclusions. Clear communication — you back arguments with numbers, explain the complex simply, and structure findings around a clear recommendation and estimated impact. Nice to have: Experience with products where data and causal inference are central - social products, dating, gaming, or two-sided marketplaces (B2B + B2C). Hands-on experience with recommender systems. Background at a data-rich, high-volume product. What do we offer REMOTE OPPORTUNITY to work full-time. Vacation 28 calendar days per year. 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave. Bonuses up to $5000 for recommending successful applicants for positions in the company. 50% payment for professional training, international conferences, and meetings. Corporate discount for English lessons. Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children). ​Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years. Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now! The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment.

Location: London Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. ABOUT THE ROLE For years, avatars have been something you watch. You write a script, we render a video, someone presses play. That model has taken AI video a long way but it has a ceiling. A video can't answer a question. It can't read the room. It can't role-play a tough conversation and adapt when you push back. We're changing that. Interactive Avatars listen, talk, and respond in real time; inside your product, your website, or your internal tools. You bring the logic and the language model; we power the avatar layer: the speech, the expression, the listening, the sense that there's someone actually there. It's early. Interactive Avatars is in closed beta today, and the teams building on it are pushing it into places we didn't expect - AI sales reps, always-on support agents, interactive trainers, onboarding guides. We're hiring a Product Manager to own it and take it from beta to a platform that thousands of developers build on. This is a role with real scope. You'll help define what a real-time avatar API should be, the surface developers integrate against, the experience end users feel, and the commercial model that makes it a business. You'll work directly with the engineering and research teams building the real-time avatar stack, and with the design partners already live in the beta.   THE PROBLEM YOU'RE SOLVING Today, a developer who wants a lifelike, real-time avatar in their product has to stitch together a streaming pipeline, a rendering layer, an agent, and a set of hard real-time problems - latency, interruption handling, listening behavior, expressiveness, consistency across sessions, most of which have nothing to do with the product they're actually trying to build. We have the avatar technology and a working beta. What we need is a PM who can turn that into an API a developer can integrate in an afternoon, trust in production, and build a real business on top of, all while holding a quality bar high enough that the experience feels human, not uncanny.   WHAT YOU'LL BE DOING - Owning the end-to-end Interactive Avatar API. This is the developer-facing surface (SDK, integration patterns, docs), the real-time experience quality, and the path from closed beta to general availability, and defining what the roadmap looks like over the coming cycles - Getting close to the developers and teams building on the beta: understanding how they integrate, where the API fights them, which real-time behaviors make or break the experience, and what "production-ready" means to them - Translating that understanding into a clear product direction. What to build, in what order, and why, and keeping the team aligned as the strategy evolves - Working closely with the engineering and research teams building the real-time avatar stack; contributing clear specs, sound judgment on trade-offs (quality vs. latency vs. cost), and the context that helps them build the right thing the first time - Partnering with go-to-market and commercial teams to define how the API is packaged, priced, and sold - a real-time API has a fundamentally different business model from batch video, and shaping that is part of the job - Defining and tracking the metrics that tell us whether the product is working across adoption, integration success, real-time quality, reliability, and the commercial signals that prove it's a business WHO YOU ARE You've owned a developer-facing product before like an API, an SDK, or a platform and you know that the product is the developer experience. You understand that adoption is won or lost in the first hour of integration, and that trust is won or lost the first time something breaks in production. You build accordingly. You're comfortable in a space where the roadmap isn't fully formed. You don't need a clean brief to get started. You can talk to developers, watch them integrate, synthesize what you see, and come back with a point of view. You're also honest about what you don't know and willing to update when the evidence changes. You care about the detail, and you can hold a quality bar for something subjective and hard: a real-time avatar either feels present and responsive or it feels off, and the difference lives in latency, interruption handling, expressiveness, and consistency. You know how to make that bar concrete and defend it. You think commercially. A new API isn't just a technical surface. It's a business, and you have instincts (or scar tissue) around how developer products get adopted, packaged, and monetized. REQUIREMENTS: - 5+ years in product, with direct experience owning a developer-facing API, SDK, or platform product. The vertical doesn't matter, the platform depth does - Comfortable operating in an early-stage, 0→1 environment where discovery and delivery happen in parallel and the roadmap is still being shaped - Strong technical fluency: you can hold a credible conversation with engineers about real-time systems, latency, and integration trade-offs, and make good calls without needing every answer handed to you - Strong written communication: you can write a spec, a strategy doc, or an API design rationale that others can act on without a follow-up conversation - Real-time / streaming media, conversational AI, or applied-AI product experience is a strong plus but not a prerequisite. - Instinct for the commercial side of a developer product - adoption, packaging, and monetization is a plus. - Based in London or open to regular in-person time. OUR CULTURE At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21   LOCATION Flexible, hybrid role based from our London office.   GLOBAL BENEFITS: - You will be compensated well with a generous salary and equity. - You get 25 days of annual leave + local holidays. - Regular team offsites where you’ll get to collaborate with the product & engineering team in person. - Work from home budget - Work from anywhere policy of 60 days per year - Generous referral scheme - Enhanced parental leave - maternity leave includes 16 weeks at full pay, and paternity leave includes 5 weeks at full pay (if your country’s government scheme offers more generous support, you receive whichever is greater—our enhanced policy or the local statutory benefit) BENEFITS SPECIFIC TO UK: - Private healthcare via AXA for you with a discount for dependants - 5% pension match - Team lunches Tuesday-Friday in the office - Flexible, hybrid role based from our London office.

Location: Remote Workplace: Remote Remote | UTC+8 | Core collaboration hours: 12:00–19:00 Manila Time Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. 7M+ app downloads. 2M+ monthly active users. 7000+ partner stores. US$350M+ raised from top-tier investors. Here, you get real ownership from day one, high standards, and direct communication. You'll work alongside a team that combines deep local knowledge and experience scaling regulated financial companies from scratch. If you want to solve complex problems at scale and directly impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. About the role You'll own quality across our mobile apps, web applications and backend services for Micro, Small and Medium Enterprises (MSMEs). You'll work directly with engineers and product managers to ship features that businesses depend on to run their operations every day. What you'll do - Work directly with Developers and Product Managers across the release cycle, testing features before they reach customers making real financial decisions. - Test the business mobile app and its underlying APIs, catching issues across browsers, devices, and environments. - Write and maintain detailed test cases, and help the team lay the groundwork for automated testing. What you'll own - Design, execute, and maintain manual test cases for the business mobile app. - Run end-to-end and regression testing across releases and product updates. - Test APIs directly (e.g. via Postman) and validate behavior beyond the UI. - Debug issues using browser DevTools and communicate findings clearly to developers. - Cover testing across browsers and devices to catch environment-specific bugs. - Write and maintain automated tests in Kotlin as coverage expands. - Contribute to integrating tests into CI/CD workflows as the team builds toward automation. What makes you a strong fit - 3+ years in QA or software testing with strong mobile product experience - Solid understanding of mobile-specific behavior: app lifecycle, push notifications, deeplinks, permissions, device matrix, and network conditions - Experience testing REST APIs and backend-driven product flows - Ability to read and write basic code or scripts in at least one language: Kotlin, Swift, Java, Python, JavaScript, TypeScript, or similar - Understanding of automated test structure, flaky tests, test data, and CI test runs - Strong bug investigation skills: logs, crash reports, reproduction steps, severity, and root cause hypotheses What we offer Ownership and flexibility - Stock option plan — four-year vesting with a 25% cliff after the first year - Fully remote work with core collaboration hours from 12:00 to 19:00 Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance for you and your family, starting day one - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, and industry publications - Regular offsites, sports, and team events across Southeast Asia - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: Remote; Cyprus Workplace: Remote We are looking for a Senior Media Buyer to take full ownership of paid acquisition for an international business operating in the adult creator economy. This is a hands-on position for a performance marketing specialist who knows how to scale campaigns in restricted verticals, manage substantial advertising budgets, and optimize traffic based on actual customer revenue. Responsibilities - Take ownership of paid traffic acquisition, with Meta as the primary advertising platform, while developing additional acquisition channels through Google Ads, native advertising, and adult ad networks - Plan, launch, test, and scale campaigns targeting the US, UK, and Australian markets, managing budgets and optimizing performance across the entire customer journey - Develop and improve acquisition funnels connecting advertising campaigns, landing and bridge pages, private chat interactions, and paid conversions, including subscriptions, PPV purchases, and custom content - Focus campaign optimization on commercial performance, tracking cost per chat, cost per first purchase, customer payback periods, and 30-day customer value rather than relying solely on CTR, CPM, or other top-of-funnel metrics - Establish a structured creative testing and scaling process, evaluating different concepts, defining performance thresholds, allocating test budgets, and identifying opportunities for profitable growth - Maintain stable advertising operations in restricted verticals through compliant account structures, careful budget scaling, proactive account management, and appropriate recovery procedures following restrictions or suspensions - Build and manage the tracking and attribution infrastructure, including tools such as Keitaro, server-side conversion events, and postbacks, ensuring reliable reporting and accurate campaign optimization - Collaborate with creative and customer engagement teams to improve messaging, landing pages, conversion quality, and monetization throughout the funnel - Monitor advertising profitability, investigate performance discrepancies, and continuously refine acquisition strategies based on revenue and customer behavior - Work directly with the founder on acquisition priorities, performance reviews, and growth opportunities, with the potential to mentor and lead junior media buyers as the function expands Requirements - 4+ years of hands-on experience in performance marketing or media buying, including substantial exposure to such advertising verticals as adult, dating, nutra, or gambling - Proven track record of personally managing monthly advertising budgets of $100,000 or more on Meta within adult, dating, nutra, or gambling verticals, including successfully scaling at least one offer from initial testing to this spending level - Advanced expertise in Meta Ads, covering campaign structure, creative testing, budget allocation, optimization, and scaling strategies - Practical experience with Google Ads and at least one native or adult advertising network, with an understanding of how acquisition approaches differ between traffic sources - Strong knowledge of performance marketing economics, including acquisition costs, first-purchase conversion, payback periods, customer value, and revenue-based campaign evaluation - Experience maintaining advertising account stability in policy-sensitive industries, including account preparation, gradual scaling, appeals, and legitimate recovery from suspensions - Ability to design and execute systematic creative testing strategies, make data-backed scaling decisions, and discontinue underperforming campaigns efficiently - Hands-on experience configuring tracking platforms such as Keitaro, Voluum, RedTrack, or similar, including server-side conversion tracking, postbacks, and attribution troubleshooting - Strong analytical skills, commercial judgment, and the ability to independently manage substantial budgets and campaign performance - Ability to demonstrate previous campaign results and personally managed advertising accounts or dashboards during the assessment process, with sensitive information anonymized where necessary - Upper-intermediate or higher level of English for business communication and daily work What's in it for you - Fully remote work with the flexibility to work from any time zone - Competitive senior-level base salary - Direct collaboration with the founder and significant influence over paid acquisition strategy and commercial results - Opportunity to build and develop the media buying function, with potential to take on team leadership responsibilities as the business grows - A dynamic environment with opportunities for professional development and long-term growth

Location: London Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Our mission is to enable businesses and their communities to thrive in the digital economy. Checkout.com http://Checkout.com builds payment technology that helps ambitious businesses accept payments, get paid out, and grow into new markets. We work as one team, move with ownership, and look for better ways to help our merchants succeed. ABOUT THE ROLE As the BDR Academy Lead, you will own the design, delivery, and continuous improvement of Checkout.com http://Checkout.com’s global Revenue Academy. You will turn commercial priorities into a structured, measurable development journey that helps Business Development Representatives (BDRs) build deep product knowledge, master prospecting skills, and apply our proprietary Sales Methodology. Your work will directly impact quality pipeline creation and prepare BDRs to progress into future commercial roles. The Academy provides a consistent global foundation, tailored to two distinct sales motions: Mid-Tier and Enterprise. KEY RESPONSIBILITIES 1. OWN THE BDR ACADEMY END-TO-END - Partner with BDR and Commercial leadership to establish the Academy’s operating model, annual roadmap, governance, and continuous improvement cycle. - Manage the complete learner journey from onboarding to graduation, including cohort planning, communications, milestones, and learner support. - Build and maintain a unified global curriculum with clear applications for Mid-Tier and Enterprise motions, balancing global consistency with necessary regional adaptations. - Translate field needs into clear learning outcomes, facilitator guides, practical exercises, and reusable assets. - Coordinate cohort intake and operational readiness across regional BDR leaders, Sales, People, and Talent Acquisition teams. - Deliver learning efficiently using a blend of e-learning, virtual sessions, and in-person training (directly or via regional partners). 2. DRIVE CAPABILITY & FIELD APPLICATION - Facilitate engaging blended learning programs: live workshops, practice simulations, call reviews, coaching sessions, and on-the-job application. - Earn internal "Train-the-Trainer" certification for the Checkout.com http://Checkout.com proprietary Sales Methodology. - Build BDR expertise across payments, Checkout.com http://Checkout.com products, discovery and qualification, account research, stakeholder mapping, outreach strategies, and commercial tools (including approved AI tools). - Partner with managers to connect training to live BDR workflows, reinforce positive behaviors, and identify capability gaps early. - Act as an AI champion, supporting managers in embedding approved AI tools and automated workflows into BDR routines. 3. MAINTAIN STANDARDS, CERTIFICATION & PROGRESSION - Define competency standards, rubric-based assessments, and clear certification requirements for the BDR pathway. - Lead evidence-based milestone reviews with managers and leaders at key stages (onboarding, probation, and progression gates). - Track completion rates, assessment results, and revenue impact; provide transparent data to help managers make informed progression decisions. - Prepare BDRs for future commercial roles (e.g., Sales, Account Management) while managing clear performance-based expectations. 4. MEASURE IMPACT & COLLABORATE GLOBALLY - Track and maintain an Academy Scorecard covering metrics such as onboarding speed, certification rates, pipeline contribution quality, and learner/manager feedback. - Analyze cohort performance by region and stage to resolve bottlenecks and optimize delivery. - Collaborate with regional teams to ensure local market relevance without compromising global standards. WHAT SUCCESS LOOKS LIKE - Clear Pathways: BDRs follow a structured, tailored learning journey appropriate for their target market motion (Mid-Tier or Enterprise). - Actionable Learning: Coaching and training directly translate into improved live prospecting and pipeline generation. - Transparent Growth: Progression decisions are timely, objective, and grounded in clear competency evidence. - Measurable Value: Executive leadership receives clear, data-backed insights on cohort health, capability growth, and revenue contribution. - Scalable Operations: The Academy scales seamlessly across global regions without losing quality or accountability. WHAT YOU BRING ESSENTIAL EXPERIENCE & QUALIFICATIONS - Commercial & Enablement Background: Direct experience in BDR/SDR roles, BDR leadership, Revenue/Sales Enablement, or sales performance program management. - Program Architecture: Proven track record of designing, running, or scaling structured sales onboarding or development programs with clear milestones. - Instructional Design & Facilitation: Strong expertise in adult learning principles, workshop facilitation, and turning strategic concepts into practical, engaging training. - Stakeholder Management: Confidence collaborating with, influencing, and guiding frontline managers and senior commercial leaders. - Analytical & Operational Skills: Data-driven mindset with experience using performance metrics and feedback to evaluate programs and drive continuous improvement. - Tech & AI Positive: Comfortable using modern sales engagement platforms, learning technology, and approved AI tools to enhance productivity. - Proactive Leadership: Collaborative yet assertive approach—able to operate independently, take full ownership, and advocate for high standards. PREFERRED (NICE-TO-HAVE) - Experience in payments, fintech, SaaS, or complex B2B technology sectors. - Familiarity with Salesforce, Learning Management Systems (LMS), and sales engagement tools. - Experience building or administering skills assessments, certification programs, or analytics dashboards. - Fluency in additional languages relevant to Checkout.com http://Checkout.com’s key global markets. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Remote About the Team: Netlify’s Data team helps the company understand and improve the full product-led growth journey, from activation and engagement through conversion, retention, and monetization. We partner closely with Product, Engineering, and Growth to uncover opportunities, evaluate investments, and understand what drives customer and business outcomes. We’re hiring a Senior Staff Data Scientist to deepen how data shapes our product and growth strategy. You’ll develop an end-to-end understanding of the PLG journey, proactively identify opportunities, and turn complex data into hypotheses, experiments, and recommendations that influence where we invest and what we build. This is a highly autonomous role for someone who can move from identifying an important question to shaping the approach, defining success, and driving toward an answer. What You'll Do: Own the analytical understanding of Netlify’s PLG performance across activation, engagement, conversion, monetization, and retention, identifying opportunities before they become requests Partner with Product and Engineering leadership to turn behavioral insights into product bets, defining what to test, how to measure it, and what the results mean Lead experimentation from hypothesis through decision, including study design, methodology, success metrics, guardrails, analysis, and recommendations Apply statistical rigor where it matters while recognizing when there is enough signal to make a decision and move forward, and help teams develop that same judgment Build scalable analytical systems like semantic models, trusted metrics, proactive monitoring, and AI-powered agents  that surface opportunities without waiting to be asked Use AI to investigate faster, automate recurring analytical work, and test more hypotheses without sacrificing the judgment that makes the output useful Identify gaps in measurement, event instrumentation, and metric definitions, and partner with Data and Product Engineering to close them Serve as a trusted analytical partner to PLG leadership, using evidence and product judgment to influence investment decisions and roadmap priorities Influence product strategy through evidence, product instincts, and a clear point of view, without relying on formal authority to do it What You'll Bring: 8+ years of experience in product analytics, growth analytics, or data science, with a track record of high ownership and measurable impact on PLG or consumer product outcomes Deep understanding of product and growth dynamics across activation, engagement, conversion, monetization, and retention Demonstrated ability to turn behavioral data into product hypotheses and carry them from insight through experimentation and measured outcomes Deep experimentation expertise: study design, statistical reasoning, causal inference, and the judgment to know when an experiment has told you what you need to know Experience building analytical systems such as metrics layers, monitoring frameworks, or semantic models that teams can rely on over time An AI-native approach to analysis: you use AI tools actively to accelerate investigation, automate repetitive work, and surface patterns faster A track record of influencing senior stakeholders and product direction through analytical reasoning, clear recommendations, and sound judgment Comfort operating with significant autonomy in ambiguous problem spaces, including determining which questions are most important to answer Strong written and verbal communication skills in distributed environments, with the ability to make complex findings clear and recommendations actionable This Role is a Great Fit If: You're energized by finding the opportunity before anyone thought to ask - proactive discovery is how you naturally work, not a mode you shift into You think like a product person who happens to be exceptionally rigorous with data, not a data person who occasionally weighs in on product You thrive when the problem isn't handed to you - you'd rather define the question worth asking than answer the one that landed in your queue You get excited about building systems that keep working after you've moved on to the next problem You're comfortable making a call with imperfect information and can articulate clearly why you made it You enjoy being a thought partner to senior leaders - shaping how they think about investment and opportunity, not just supporting decisions already made You work well in a remote-first, async environment where written clarity and self-direction matter more than proximity You're drawn to roles where the measure of success is outcomes, decisions made, bets tested, metrics moved, not volume of output produced Applying Not sure you meet 100% of our qualifications? Please apply anyway! When applying please include: A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts. Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing accommodations@netlify.com . About Netlify Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable. We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you! At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $204,000 - $275,000 for most US-based locations.  Candidates outside the US or in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.

Location: Singapore About Cantina: Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning. About the Role: Cantina is expanding, and we're looking for a Research Scientist to join our growing Singapore team! In this role, you will drive foundational research on video generation models, taking ownership across the full research cycle and driving post-training research. Furthermore, you'll collaborate closely with data, infrastructure, and adjacent modeling teams to translate research findings into durable model improvements. What You’ll Do: - Build and maintain scalable systems for ingesting, preprocessing, and delivering large-scale video data for model training - Design and scale distributed data pipelines for preprocessing, dataset generation, and repeated dataset refreshes - Own workflow orchestration, job scheduling, monitoring, and failure recovery for large-scale data processing jobs - Implement and maintain containerized pipeline infrastructure using Kubernetes or equivalent orchestration systems - Optimize cloud-based data storage and movement across providers (AWS, GCS, or Azure) for cost, throughput, and operational efficiency - Define and implement best practices for dataset storage layout, versioning, caching, retention, and access patterns - Build tooling to support deduplication workflows at scale, including near-dedup pipelines over large video corpora - Research and develop distillation methods for large-scale diffusion and flow-based video generation models, including guidance distillation and adversarial distillation, with a focus on preserving or improving generation quality while reducing inference cost - Develop reward models and preference-based fine-tuning pipelines that align video generation quality with human judgments across dimensions such as aesthetics, motion quality, and prompt adherence - Analyze the relationship between base model behavior and post-training outcomes, and work with the foundation model team to inform pretraining decisions accordingly What You’ll Bring: - Strong hands-on experience building or scaling large-scale data systems or pipelines for machine learning workflows - Experience with distributed data processing frameworks such as PySpark or Ray, and orchestration tools such as Airflow or equivalent - Familiarity with containerization and container orchestration, including Docker and Kubernetes - Experience working with cloud-based data storage and compute (AWS, GCS, and/or Azure), including tradeoffs around cost, throughput, storage layout, and access patterns - Familiarity with video and media processing tools such as FFmpeg, PyAV, DALI, or OpenCV - Familiarity with multimodal or media data, including video, image, text, and audio - Strong research background in post-training methods for large-scale diffusion or flow-based generative models, with deep hands-on experience in distillation across both inference efficiency and quality preservation - Experience with reward modeling or preference-based fine-tuning for generative models, including RLHF, DPO or equivalent alignment approaches - Solid understanding of the interplay between pretraining and post-training, and how base model properties affect distillation and fine-tuning outcomes - Proficiency in Python and modern machine learning frameworks, with a strong preference for PyTorch or JAX - Track record of independent research, with the ability to drive projects from initial idea through experimental validation - Publications at top-tier venues (NeurIPS, ICML, ICLR, CVPR, ICCV, ECCV) preferred - Good understanding of the practical challenges involved in building reliable, scalable, and reproducible data workflows for machine learning systems Benefits We Offer: - Competitive salary and generous company equity - Personal time off and paid holidays - Health insurance - Global travel insurance: Covers you when traveling internationally - Monthly spending stipend: $500 (~S$635) - Equipment: All equipment needed for your home office

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO The agent must collect and use a card number but can never see it. This work sits across four hard technical domains: payments, security, real-time voice, and LLMs. Voice is the core challenge. A caller speaks or types a card number in a live, low-latency audio stream, and the digits must never reach the model, while the model stays on the call. Sierra owns every system that touches card data, and one small team owns it end to end across three workstreams: Platform, Product, and Safety & Integrity. Customers keep their own telephony and payment gateways. Payments is live in production for some of the largest consumer enterprises, on a platform that handles hundreds of millions of calls a year. The platform is certified to PCI DSS Level 1. - Build real-time card capture for voice: intercept keypad and spoken digits in a live audio stream, upstream of the agent runtime in a network-segmented environment, while the LLM stays live on the call. Make it work across every telephony provider and protocol Sierra supports. - Build and extend the tokenization platform: agents receive and send short-lived tokens, and the platform swaps a token for the real value only when it calls the customer's payment gateway. - Own the payments egress control plane: every destination for card data is approved, versioned with the agent release, and enforced by infrastructure below the application, not by convention. - Make payment actions correct: an at-most-once action primitive in the Agent SDK, validated amounts and items, and monitoring that compares what the agent said about a payment with what really happened. - Keep card data out of places it should not be: deterministic detection in the agent's hot path that catches what general-purpose models miss. No LLM, including any we build ourselves, ever sees a plaintext card number. - Make payments self-serve: one payments API across Agent Studio, the Agent SDK, and Ghostwriter, Sierra's agent-building agent; gateway middleware that developers write against tokens; and support for single-tenant and customer-cloud deployments. Any team can add payments to an agent without a payments engineer in the loop. - Grow the platform beyond cards: extend tokenization into a privacy vault for all PII. WHAT YOU'LL BRING - 5+ years building backend, platform, or infrastructure systems, with a track record of shipping and operating high-reliability services in production. - A deep security instinct. You design as though every component will eventually be compromised, and you reason naturally about blast radius, least privilege, and making bad states impossible rather than reacting to them. - Rigor about correctness under failure: retries, idempotency, at-most-once behavior, and clear handling of timeouts and unclear results from external systems. - Fluency in a systems language (we use Go) and comfort owning critical systems end to end, from design through production and on-call. - Range and ownership. You like a small team with broad scope, you build clean abstractions over messy external systems, and you're never satisfied solving a problem once per customer. - Clear communication. You can explain a design or a risk to other engineering teams and to non-engineers. - Degree in Computer Science or a related field, or equivalent professional experience. You don't need payments experience. The engineers who built this platform came from backend, infrastructure, and security work, not payments. We care more about how you build correct, secure systems than about the word "payments" on your resume. EVEN BETTER… - Real-time or streaming systems: voice, telephony, media, or low-latency pipelines. - Applied cryptography and key management, network isolation, egress control, or cloud security. - Platforms other engineering teams build on, such as APIs, SDKs, and self-serve developer services. - Deployments into customer-owned clouds or single-tenant environments. - Customer-facing technical work, such as architecture reviews with customers. - Setting technical direction on ambiguous, high-stakes problems. - Payments, fintech, or another sensitive-data domain such as healthcare or identity. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Reporting & Experimentation: Build a system for analyzing and visualizing millions of data points about agent performance. Enable agent developers to run A/B test their agents to make data-driven decisions about agent behavior. - Data Exploration: Build Explorer, the equivalent of ChatGPT + AI-powered clustering over conversational data. - Monitoring: Build systems for proactively monitoring agents for defects or new patterns. WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact. - Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity. - 4+ years hands-on experience building production products and systems. - Experience and comfort to build and ship full-stack solutions. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience building AI-powered products. - A sharp eye for design. - Experience with Go and Typescript. - Experience building developer tooling, programming languages, or databases. - Leadership experience on technical projects or teams. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Simulation & Benchmarking: How can we craft a simulation platform to test AI agents against every real-world scenario imaginable? (See 𝜏-Bench https://sierra.ai/blog/benchmarking-ai-agents) - Content Management: How do we create intuitive, no-code tools that allow anyone to guide and test AI agents? - Agent Development Lifecycle: How do we adapt traditional software development methodologies to accommodate AI agents’ non-deterministic behavior, natural language interactions, and reliance on large language models? (See Sierra’s ADLC https://sierra.ai/blog/agent-development-life-cycle) - Generative Agent Development: How do we accelerate agent creation using generative tools like Cursor and Claude Code? Can we build self-improving systems based on real-world interactions, customer-driven feedback, and self-play? WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact. - Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity. - 4+ years hands-on experience building production products and systems. - Experience and comfort to build and ship full-stack solutions. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience building AI-powered products. - A sharp eye for design. - Experience with Go and Typescript. - Experience building developer tooling, programming languages, or databases. - Leadership experience on technical projects or teams. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: United States At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. Looking to take your project management expertise to the next level? Join us as a Project Manager II (PM II) and lead the delivery of complex clinical trials that make a meaningful impact for patients worldwide. We are seeking a strategic and execution-focused leader with strong experience managing Oncology clinical trials who thrives in a fast-paced, collaborative environment. About the Role As a Project Manager II, you will lead with impact and drive global clinical trials from study start-up through final delivery. You’ll oversee cross-functional teams, ensuring studies remain on track, on budget, and compliant with GCP and regulatory requirements while serving as the primary point of contact for sponsors, vendors, and internal stakeholders. With a focus on proactive problem-solving, risk mitigation, and operational excellence, you’ll play a critical role in delivering high-quality clinical programs that exceed client expectations. Your main responsibilities will include but not limited to: Driving project success by leading cross-functional teams to deliver clinical trials on time, within scope, and on budget. Ensuring excellence and compliance by developing and executing project plans aligned with GCP, SOPs, and regulatory standards. Aligning stakeholders by serving as the primary point of contact for sponsors, vendors, and internal teams. Optimizing vendor performance through strategic selection, management, and oversight. Mitigating risks and control budgets by proactively addressing challenges, scope changes, and resource allocation. Maintaining inspection-ready documentation by leading key meetings and ensuring the Trial Master File and study records are complete. Requirements About You If you are a results-driven Project Manager II with a proven track record of leading complex clinical trials from start-up to closeout. If you thrive in fast-paced environments, excel at aligning teams and stakeholders, and take pride in delivering projects on time, on budget, and with uncompromising quality then this role is for you. To be successful, we are looking for the following traits and behaviors: Minimum Bachelor’s degree in life science, healthcare and/or business degree Minimum 6 years of relevant work experience, specifically experience in drug development and/or clinical research Minimum 1 year of project management experience, specifically as a clinical project manager Strong expertise managing the unique operational complexities associated with Oncology programs, including oversight of specialized vendors, timelines, safety considerations, and global study execution. Expert knowledge of ICH-GCP(R2), data and patient privacy practices, and applicable (local) regulatory requirements Demonstrates strong financial acumen, administrative excellence and analytical skills Experience managing all phases of the full-service clinical trial delivery lifecycle (Start-up, Maintenance, Close-out). About Allucent Our mission is to help bring new therapies to light. When you work at Allucent, that means rolling up your sleeves and applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments. If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow. Together we SHINE . Find more information about our values. Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Opportunity for remote/hybrid* working depending on location Leadership and mentoring opportunities Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Access to online soft-skills and technical training via internal platforms Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Apply now! If you are interested in this role, please apply through the button or for more information reach out to Demetria Eggleston at Demetria.eggleston@allucent.com Disclaimers: *Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-Remote #LI-TCW

Location: Australia Reporting to the Global Talent Applications Support Manager, the Global SAP SuccessFactors Support Analyst will serve as the primary L2 and L3 support contact for SuccessFactors operations across Australia, Singapore and New Zealand. The role will manage incidents, service requests and change requests in line with Dentons service level targets and quality standards, provide controlled functional and technical administration, and ensure issues are resolved at the appropriate support level or escalated effectively. The successful candidate may also need to provide backup support for other Global Team members supporting Canada, Europe and UKIME regions when required and will work closely with local Talent teams, the Global Operations Team, the AMS and Project Implementation Partner Teams. Responsibilities Implementing Incident Management processes on an IT Service Management System to meet the ongoing needs of the business Triage tickets based on their subject matter and complexity, and when required escalate to AMS Team Provide primary operational support for Australia, Singapore and New Zealand and backup support for Canada, Europe and UKIME during planned or unplanned Team absences Manage Role-Based Permissions framework for assigned regions, ensuring that changes are appropriately assessed, tested and implemented without creating data privacy, information security or unintended access issues for other regions Perform SuccessFactors configuration updates, including business rules, approval workflows, Alerts, picklists, data models, Business Configuration, creation or maintenance of Metadata Framework (MDF) objects etc. Monitor and act on findings from the SAP SuccessFactors Check Tool, coordinating remediation and validation where required Manage and maintain Performance & Goals and Recruiting templates, including controlled updates, testing , deployment and Launch. Work with local Talent teams, Global Operations Team, AMS and Project Implementation Partners to clarify requirements, coordinate delivery, test solutions and resolve incidents or defects Run regular reports for regions, in agreed formats / data sets Measure and monitor service level targets and follow up with ticket owners before breaches occur Monitor System Implementation partner portal to ensure that linked tickets are maintained / updated regularly Help to maintain user FAQs, 'How To' guides and other support documentation on MS Teams Requirements Technical Skills Strong SAP SuccessFactors experience, combining functional knowledge with hands-on technical and configuration skills Employee Central, including Core HR and Time, and Recruiting experience are essential Experience with Onboarding 2.0, Learning, Performance & Goals and Compensation is desirable Experience with SAP Business AI capabilities, including Joule, is preferred Knowledge of Talent Intelligence Hub and skills-based talent processes is preferred Proficiency in SAP SuccessFactors Story Reports, including report design, data validation and stakeholder-ready outputs, is preferred Experience providing high-quality application support and customer service in an IT and HR technology environment Advanced Microsoft Excel skills, including pivot tables, data analysis and charts Behavioral Skills Demonstrated ability to troubleshoot Problem-solving mindset Excellent written and verbal communication skills, with the ability to explain technical matters clearly to both technical and non-technical stakeholders Excellent client service and stakeholder management skills, with the ability to build effective working relationships across local Talent teams, Global Operations Team and AMS and Implementation partners Self-motivated and able to work under limited supervision Highly organized, able to multi-task and meet deadlines ·       Able to work effectively across regions and time zones, balancing local priorities with global standards Benefits Remuneration and benefits package will reflect the successful candidates experience and competencies. The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Disclaimer: Please ensure when applying for this role you are legally eligible to work/live in your location. Visa sponsorship or relocation costs will not be provided.