Location: Australia
Reporting to the Global Talent Applications Support Manager, the
Global SAP SuccessFactors Support Analyst
will serve as the primary L2 and L3 support contact for SuccessFactors operations across Australia, Singapore and New Zealand. The role will manage incidents, service requests and change requests in line with Dentons service level targets and quality standards, provide controlled functional and technical administration, and ensure issues are resolved at the appropriate support level or escalated effectively. The successful candidate may also need to provide backup support for other Global Team members supporting Canada, Europe and UKIME regions when required and will work closely with local Talent teams, the Global Operations Team, the AMS and Project Implementation Partner Teams.
Responsibilities
Implementing Incident Management processes on an IT Service Management System to meet the ongoing needs of the business
Triage tickets based on their subject matter and complexity, and when required escalate to AMS Team
Provide primary operational support for Australia, Singapore and New Zealand and backup support for Canada, Europe and UKIME during planned or unplanned Team absences
Manage Role-Based Permissions framework for assigned regions, ensuring that changes are appropriately assessed, tested and implemented without creating data privacy, information security or unintended access issues for other regions
Perform SuccessFactors configuration updates, including business rules, approval workflows, Alerts, picklists, data models, Business Configuration, creation or maintenance of Metadata Framework (MDF) objects etc.
Monitor and act on findings from the SAP SuccessFactors Check Tool, coordinating remediation and validation where required
Manage and maintain Performance & Goals and Recruiting templates, including controlled updates, testing , deployment and Launch.
Work with local Talent teams, Global Operations Team, AMS and Project Implementation Partners to clarify requirements, coordinate delivery, test solutions and resolve incidents or defects
Run regular reports for regions, in agreed formats / data sets
Measure and monitor service level targets and follow up with ticket owners before breaches occur
Monitor System Implementation partner portal to ensure that linked tickets are maintained / updated regularly
Help to maintain user FAQs, 'How To' guides and other support documentation on MS Teams
Requirements
Technical Skills
Strong SAP SuccessFactors experience, combining functional knowledge with hands-on technical and configuration skills
Employee Central, including Core HR and Time, and Recruiting experience are essential
Experience with Onboarding 2.0, Learning, Performance & Goals and Compensation is desirable
Experience with SAP Business AI capabilities, including Joule, is preferred
Knowledge of Talent Intelligence Hub and skills-based talent processes is preferred
Proficiency in SAP SuccessFactors Story Reports, including report design, data validation and stakeholder-ready outputs, is preferred
Experience providing high-quality application support and customer service in an IT and HR technology environment
Advanced Microsoft Excel skills, including pivot tables, data analysis and charts
Behavioral Skills
Demonstrated ability to troubleshoot
Problem-solving mindset
Excellent written and verbal communication skills, with the ability to explain technical matters clearly to both technical and non-technical stakeholders
Excellent client service and stakeholder management skills, with the ability to build effective working relationships across local Talent teams, Global Operations Team and AMS and Implementation partners
Self-motivated and able to work under limited supervision
Highly organized, able to multi-task and meet deadlines
· Able to work effectively across regions and time zones, balancing local priorities with global standards
Benefits
Remuneration and benefits package will reflect the successful candidates experience and competencies.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Disclaimer:
Please ensure when applying for this role you are legally eligible to work/live in your location. Visa sponsorship or relocation costs will not be provided.
УдалённоAustralia; · Able to work effectively across regions and time zones, balancing local priorities with global standards; Visa sponsorship or relocation costs will not be provided
Location: Riyadh, Saudi Arabia; Cairo, Egypt; Casablanca, Morocco; Dubai, United Arab Emirates; Amman, Jordan
Müller's Solutions is looking for a seasoned SuccessFactors Senior Consultant to become a member of our specialized team. The successful applicant will possess in-depth knowledge of SuccessFactors modules along with substantial experience in implementing and enhancing HR solutions across various client environments. In this position, you will oversee complete implementation projects, offer strategic advice, and guarantee the effective delivery of HR technology solutions that align with the clients' business goals.
The preferred SuccessFactors Consultant will exhibit expertise in the following three key areas:
LMS (Learning Management System): The candidate should have thorough knowledge and hands-on experience with the LMS module within SuccessFactors.
Performance Management: The candidate needs to be skilled in configuring and overseeing the Performance Management module.
Compensation: The candidate must display proficiency in Compensation Management within SuccessFactors, ensuring effective configuration and operation.
Key Responsibilities:
Lead the design, configuration, and implementation of SuccessFactors modules tailored to client requirements.
Collaborate with clients to understand their HR processes and translate them into effective SuccessFactors solutions.
Manage project timelines, resources, and deliverables to ensure successful project completion.
Provide expert advice on best practices and recommend enhancements to optimize system performance.
Conduct workshops, training sessions, and change management activities to support user adoption.
Work cross-functionally with technical teams to ensure successful integration with other systems.
Stay updated on SuccessFactors product updates, industry trends, and emerging technologies.
Requirements
Requirements:
Bachelor's degree in Human Resources, Information Technology, or a related field.
Minimum of 7 years’ experience in SuccessFactors consulting with a proven track record of successful implementations.
In-depth knowledge of multiple SuccessFactors modules such as Employee Central, Performance & Goals, Compensation, Learning, and Recruiting.
Strong project management and leadership skills.
Strong communication, facilitation, and stakeholder management skills.
Capability to work effectively both independently and as part of a team.
Possession of relevant SuccessFactors certifications is strongly preferred.
The ideal SuccessFactors Consultant should demonstrate expertise in the following three core areas:
LMS (Learning Management System): The candidate must have extensive knowledge and practical experience with the LMS module in SuccessFactors.
Performance Management: The candidate should be proficient in configuring and managing the Performance Management module.
Compensation: The candidate should demonstrate excellence in Compensation Management within SuccessFactors, ensuring efficient setup and operation.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia; Cairo, Egypt
Müller's Solutions is seeking an experienced SAP SuccessFactors Consultant for a 6-month contract. In this dynamic role, you will help our clients leverage SAP SuccessFactors to enhance their human resources processes, from recruitment to employee development. Your expertise in SuccessFactors will be instrumental in optimizing HR operations and supporting the overall business strategy.
Key Responsibilities:
Analyze client requirements to design and implement SAP SuccessFactors solutions tailored to their HR needs.
Configure and enhance SuccessFactors modules, including Employee Central, Talent Management, and Performance Management.
Work closely with stakeholders to ensure seamless integration of SuccessFactors with other HR and business systems.
Conduct training sessions and workshops for HR teams to maximize the effective use of SuccessFactors.
Provide ongoing support and troubleshoot issues related to SuccessFactors functionalities and integrations.
Document system configurations, user guides, and best practices for future reference.
Stay updated on the latest trends and features in SAP SuccessFactors to provide optimal solutions to clients.
Requirements
Requirements:
Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.
Minimum of 5 years of experience implementing and supporting SAP SuccessFactors solutions.
Strong understanding of HR processes and best practices, particularly in the context of SAP SuccessFactors.
Proficiency in configuring and customizing various SuccessFactors modules.
Excellent problem-solving and analytical skills to address client issues effectively.
Strong interpersonal and communication skills for effective collaboration with clients and team members.
Experience in user training and change management processes is preferred.
SAP SuccessFactors certification is highly desirable.
Ability to commit to the full 6-month contract period.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Riyadh, Saudi Arabia; Cairo, Egypt
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Location: Dubai, United Arab Emirates; Cairo, Egypt; Delhi, India
Müller’s Solutions is seeking a skilled SuccessFactors Project Manager to join our team. In this pivotal role, you will be responsible for managing the implementation and optimization of SAP SuccessFactors solutions for our clients. You will work closely with stakeholders, ensuring that projects meet objectives and deliver high-quality outcomes.
Key Responsibilities:
Lead the planning, execution, and delivery of SuccessFactors projects within established timelines and budgets.
Collaborate with clients to gather requirements and tailor solutions to their business needs.
Manage project resources, including team assignments and vendor relationships.
Facilitate meetings and communication with stakeholders to ensure alignment and project visibility.
Monitor project milestones, progress, and KPIs, addressing any challenges proactively.
Provide training and support to clients during and after the implementation phase.
Ensure quality assurance throughout the project lifecycle.
Stay updated on the latest SAP SuccessFactors developments and best practices.
Managing the Data migration part.
Requirements
Bachelor's degree in Human Resources, IT, Project Management, or related field.
Proven experience in managing SuccessFactors implementation projects.
Strong understanding of HR processes and workflows.
Excellent leadership and team management skills.
Effective communication and stakeholder management abilities.
Proficiency in project management tools and methodologies.
Certification in SAP SuccessFactors is a plus.
Ability to work under pressure and manage multiple projects simultaneously.
Dubai, United Arab Emirates; Cairo, Egypt; Delhi, India
Location: Dubai, United Arab Emirates; Cairo, Egypt
Müller's Solutions is looking for a skilled SuccessFactors Consultant with expertise in the Talent Module, including Recruitment Marketing (RMK), Learning Management System (LMS), and Performance & Goals Management (PMGM), to join our dynamic team. In this position, you will play a crucial role in implementing, configuring, and optimizing the talent management solutions for our diverse clientele.
As a SuccessFactors Consultant focusing on the Talent Module, you will collaborate closely with clients to understand their talent management needs, customize solutions, and drive user adoption, ensuring that they can effectively harness the full capabilities of the SuccessFactors platform.
Key Responsibilities:
Engage with clients to gather requirements and analyze their talent management processes across RMK, LMS, PMGM, and related modules.
Implement and configure SuccessFactors talent management solutions tailored to client specifications and industry standards.
Provide expert guidance on best practices for recruitment marketing, learning management, and performance & goals strategies.
Conduct training sessions and workshops to ensure successful adoption and utilization of the Talent Module by end-users.
Perform system testing, troubleshooting, and quality assurance to maintain system integrity and performance.
Keep abreast of industry trends, updates, and changes in talent management practices.
Work collaboratively with cross-functional teams to ensure seamless integration with other SuccessFactors modules and third-party applications.
Requirements
Requirements:
Minimum of 3-5 years of experience in implementing SuccessFactors modules with a focus on Talent Management (RMK, LMS, PMGM).
In-depth knowledge of talent management processes and best practices.
Experience in configuring and optimizing Recruitment Marketing, Learning Management System, and Performance & Goals Management functionalities.
Proven ability to conduct effective training and change management for end-users.
Strong analytical and problem-solving skills with a keen attention to detail.
Excellent communication and interpersonal skills for effective client engagement and collaboration.
Ability to work independently and as part of a team, managing multiple tasks and projects simultaneously.
Relevant SuccessFactors certifications in Talent Management modules are a plus.
Location: Tunis, Tunisia
About the Role:
We are looking for a highly skilled and motivated SuccessFactors Team Lead Consultant to join our team at Müller's Solutions. As a Team Lead Consultant, you will be responsible for leading and overseeing the implementation projects of the SuccessFactors suite for our clients. You will collaborate with cross-functional teams and guide them in delivering successful and high-quality solutions that meet client requirements.
Key Responsibilities:
Lead and manage SuccessFactors implementation projects, ensuring project milestones are met and deliverables are of high quality.
Provide guidance and mentorship to the project team, ensuring their training and development needs are met.
Collaborate with clients to understand their business requirements and translate them into effective SuccessFactors solutions.
Oversee the configuration, customization, and integration of SuccessFactors modules to align with client requirements.
Work closely with project managers, functional consultants, and technical teams to ensure successful project delivery.
Provide ongoing support and issue resolution for SuccessFactors implementations.
Stay updated with the latest trends and developments in SuccessFactors and share knowledge with the team to drive continuous improvement.
Requirements
Requirements:
Bachelor's degree in Human Resources, Business Administration, or related field.
Minimum of 6-8 years of experience implementing and leading SuccessFactors projects.
Strong knowledge of at least two SuccessFactors modules, such as Employee Central, Performance & Goals, Compensation, etc.
Experience in managing or leading a team of consultants.
Excellent project management and organizational skills.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to build and maintain strong client relationships.
Relevant SuccessFactors certifications are highly desirable.
Location: Cairo, Egypt
At Müller's Solutions, we are a leading tech consulting firm that specializes in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment. We are currently seeking a highly skilled and motivated SuccessFactors Consultant Team Lead to join our team.
In this role, you will be responsible for leading and overseeing the implementation projects of the SuccessFactors suite for our clients. You will play a crucial role in delivering successful and high-quality solutions that meet client requirements.
Responsibilities:
Lead and manage SuccessFactors implementation projects, ensuring project milestones are met and deliverables are of high quality
Provide guidance and mentorship to the project team, ensuring their training and development needs are met
Collaborate with clients to understand their business requirements and translate them into effective SuccessFactors solutions
Oversee the configuration, customization, and integration of SuccessFactors modules to align with client requirements
Work closely with project managers, functional consultants, and technical teams to ensure successful project delivery
Provide ongoing support and issue resolution for SuccessFactors implementations
Stay updated with the latest trends and developments in SuccessFactors and share knowledge with the team to drive continuous improvement
Requirements
Bachelor's degree in Human Resources, Business Administration, or related field
Minimum of 6-8 years of experience implementing and leading SuccessFactors projects
Strong knowledge of at least two SuccessFactors modules, such as Employee Central, Performance & Goals, Compensation, etc
Experience in managing or leading a team of consultants
Excellent project management and organizational skills
Strong analytical and problem-solving abilities
Excellent verbal and written communication skills
Ability to build and maintain strong client relationships
Relevant SuccessFactors certifications are highly desirable
Location: Beirut, Lebanon
Müller's Solutions is seeking a highly skilled and motivated SuccessFactors Consultant Team Lead to join our team. As a global Tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment, we are committed to delivering innovative solutions and empowering businesses to optimize operations.
As a SuccessFactors Consultant Team Lead at Müller's Solutions, you will play a crucial role in leading and overseeing the implementation projects of the SuccessFactors suite for our clients. Your expertise, guidance, and mentorship will be critical in delivering successful and high-quality solutions that meet client requirements.
Responsibilities:
Lead and manage SuccessFactors implementation projects, ensuring project milestones are met and deliverables are of high quality.
Provide guidance and mentorship to the project team, ensuring their training and development needs are met.
Collaborate with clients to understand their business requirements and translate them into effective SuccessFactors solutions.
Oversee the configuration, customization, and integration of SuccessFactors modules to align with client requirements.
Work closely with project managers, functional consultants, and technical teams to ensure successful project delivery.
Provide ongoing support and issue resolution for SuccessFactors implementations.
Stay updated with the latest trends and developments in SuccessFactors and share knowledge with the team to drive continuous improvement.
Requirements
Bachelor's degree in Human Resources, Business Administration, or related field.
Minimum of 6-8 years of experience implementing and leading SuccessFactors projects.
Strong knowledge of at least two SuccessFactors modules, such as Employee Central, Performance & Goals, Compensation, etc.
Experience in managing or leading a team of consultants.
Excellent project management and organizational skills.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to build and maintain strong client relationships.
Relevant SuccessFactors certifications are highly desirable.
Location: Amman, Jordan
Müller's Solutions is seeking a highly skilled and motivated SuccessFactors Consultant Team Lead to join our team. As a global Tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment, we are committed to delivering innovative solutions and empowering businesses to optimize operations.
As a SuccessFactors Consultant Team Lead at Müller's Solutions, you will play a crucial role in leading and overseeing the implementation projects of the SuccessFactors suite for our clients. Your expertise, guidance, and mentorship will be critical in delivering successful and high-quality solutions that meet client requirements.
Responsibilities:
Lead and manage SuccessFactors implementation projects, ensuring project milestones are met and deliverables are of high quality.
Provide guidance and mentorship to the project team, ensuring their training and development needs are met.
Collaborate with clients to understand their business requirements and translate them into effective SuccessFactors solutions.
Oversee the configuration, customization, and integration of SuccessFactors modules to align with client requirements.
Work closely with project managers, functional consultants, and technical teams to ensure successful project delivery.
Provide ongoing support and issue resolution for SuccessFactors implementations.
Stay updated with the latest trends and developments in SuccessFactors and share knowledge with the team to drive continuous improvement.
Requirements
Bachelor's degree in Human Resources, Business Administration, or related field.
Minimum of 6-8 years of experience implementing and leading SuccessFactors projects.
Strong knowledge of at least two SuccessFactors modules, such as Employee Central, Performance & Goals, Compensation, etc.
Experience in managing or leading a team of consultants.
Excellent project management and organizational skills.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to build and maintain strong client relationships.
Relevant SuccessFactors certifications are highly desirable.
Location: Riyadh, Saudi Arabia
About the Role:
We are seeking a motivated and experienced SuccessFactors EC Consultant to join our team at Müller's Solutions. As a SuccessFactors EC Consultant, you will be responsible for implementing, configuring, and supporting the Employee Central (EC) module of the SuccessFactors suite. You will collaborate with cross-functional teams to understand business requirements and translate them into effective EC solutions that align with industry best practices.
Key Responsibilities:
Collaborate with clients to gather and analyze business requirements for the Employee Central module.
Configure, customize, and implement SuccessFactors Employee Central according to client requirements.
Design and develop complex business rules and workflows to automate HR processes.
Integrate Employee Central with other modules within SuccessFactors or third-party systems.
Provide ongoing support and troubleshooting for Employee Central-related issues.
Coordinate with project managers and other team members to ensure successful project delivery.
Stay updated with the latest SuccessFactors releases, enhancements, and best practices.
Requirements
Requirements:
To excel in this role, you should meet the following requirements:
Bachelor's degree in Human Resources, Business Administration, or related field.
Minimum of 5 years of experience implementing, configuring, and supporting SuccessFactors Employee Central.
Strong knowledge of Employee Central functionality, including data models, custom objects, workflows, and business rules.
Experience with Employee Central integrations using tools like Dell Boomi, SAP PI/PO, or SAP Cloud Platform Integration.
Proficient in SAP SuccessFactors module integration with other modules.
Excellent problem-solving and analytical skills.
Strong verbal and written communication skills with the ability to effectively interact with clients and team members.
Ability to work independently and as part of a team in a fast-paced, dynamic environment.
— Improve global HR systems, simplify processes and translate business needs into projects. — Manage system configuration, test changes and deploy updates in SAP SuccessFactors.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
We are looking for a leader to take on our workforce management systems and operations. This is more than a technology role. Serve as a trusted advisor to our HR leadership group, our centers of excellence and our business partners, turning business goals into system capability and service build. You will ask the questions that sharpen a request, give people a clear view of sequencing, effort and trade-offs, and help us move toward AI-enabled, automation-first ways of working.
You will report to our Vice President of HR Planning, Analytics & Technology and lead senior business systems analysts, an HR operations manager with a specialist group, and an outsourced administration partner.
A day in the life:
HR platforms and delivery:
Look after our HR systems estate, including SuccessFactors, Greenhouse and the applications around them, together with the integrations connecting them to Finance, IT and external providers.
Build the multi-year technology roadmap with HR leadership and IT, and run the intake practices that decide what enters it.
Guide systems projects from requirements through configuration, testing, cutover and adoption, then keep the platforms balanced in service once they are live.
HR operations and service delivery:
You will manage employee lifecycle transaction processing and the quality controls that keep our records accurate. You will also set and publish the measures the operation is judged on, from first-contact resolution to self-service adoption.
Develop the service framework and the tiers within it, from self-service and first contact through to specialist handling, and the routing between them.
Run one governed intake channel for employee questions, and decide with the team what stops, what is automated and what moves to our administration partner.
Governance, security and information management:
You will be responsible for how our HR data is protected and who can reach it, and for the governance standards behind configuration, workflows, integrations and security. You will work with People Analytics and enterprise analytics on our data platform and the sources that feed it.
Build the security and access model, including role-based permissions, field-level restriction, access certification and segregation of duties.
Meet our data-privacy and regional obligations with Legal and Information Security, and act as the HR contact for internal and external audits.
AI enablement and automation:
Set our HR technology AI strategy, with responsible adoption resting on governance, data readiness, privacy and human oversight.R
Redesign fragmented processes into something simpler.
Run a single pipeline for internal use cases and emerging HR technology, and report what our automation delivers in adoption, efficiency, quality and experience.
Team and partners:
Grow a team covering business systems analysis and an operations specialist group led by a first-line manager, and plan resourcing, capacity and budget across both.
Develop the team’s capability in consultation, requirements and configuration, and hold the relationship with our outsourced administration and application management partners.
What you'll bring:
8+ years experience across HR systems and HR operations.
5+ years managing people and experience leading through a first-line manager.
Led a multi-application systems portfolio alongside a service delivery team, including its tier model, case management, and service measures.
Demonstrate expertise in HR processes throughout the employee lifecycle, and you will have delivered globally, where requirements vary by region.
Hands-on depth in SAP SuccessFactors, enough to specify requirements, evaluate configuration and work with an implementation partner, with strong familiarity in Employee Central and at least two other modules absolutely required.
Experience with the security and access model for HR data, and with leading third-party implementation or managed-service partners to agreed service levels.
Experience running project delivery alongside production support, and influencing senior leaders across HR, IT and Finance in plain language.
Nice to have:
Experience putting AI capability to work in an HR setting, with the guardrails that apply once AI touches employee data.
Familiarity with agentic AI, enterprise AI platforms, intelligent automation or conversational assistants such as Microsoft Copilot helps, as does a background spanning people analytics as well as systems.
SAP SuccessFactors certification in one or more modules, and experience of a platform migration or systems harmonization.
Experience building governance models, technology intake processes, vendor assessments or innovation pipelines.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$195,600
—
$313,000 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Tokyo, Japan
About Our Client
Our client is a leading global provider of technology-enabled outsourcing and business solutions, supporting organizations and customers across multiple markets worldwide. The company operates across a broad international network and places strong emphasis on operational excellence, technology, and service quality.
Job Description
The Manager - Human Resources will be responsible for executing HR initiatives to achieve Employer of Choice status and facilitating HR planning in collaboration with the Regional HR Head. Additionally, this role involves ensuring the integration of HR strategy to foster a performance-driven culture and collaborating with Business/Function Heads on retention strategies and identifying capability gaps.
Key Responsibilities
HR Strategy & Culture Enhancement
Play a pivotal role in planning and executing Human Resources initiatives aligned with sustainability targets and organizational goals.
Refine HR policies to strengthen organizational culture and reinforce values.
Collaborate with Business/Function Heads on retention strategies and address capability gaps.
Develop and execute employee engagement and motivation programs in collaboration with the Talent Management team.
Lead initiatives to foster clear and effective employee communication through employee communication programs.
Proactively address employee concerns to prevent disruptions, promoting a positive work environment.
Recruitment, Talent Management & Development
Plan and implement recruitment strategies aligned with business objectives and oversee the hiring of fixed-term employees and trainees.
Assess manpower needs, exploring internal and external sourcing options, and create innovative assessment methods for optimal candidate selection.
Oversee Talent Management initiatives to retain top talent and support succession planning.
Design and apply progressive selection tools to fulfill manpower needs.
Conduct coaching sessions and implement engagement initiatives across the region to ensure employee growth and satisfaction.
Guide Managers on the performance assessment process and support them in delivering constructive feedback.
Compliance, Recognition & Organizational Development
Establish and monitor Reward & Recognition programs, tracking their effectiveness and alignment with organizational objectives.
Collaborate with key stakeholders on organizational development initiatives.
Coordinate employee satisfaction surveys, implement recommendations, and maintain adherence to HR policies, regulations, and statutory requirements.
Ensure compliance with the company's HR guidelines and support processes that lead to positive audit outcomes.
Sustainability
Promote judicious use of natural resources.
Adhere to the organization's environment, health, and safety policies, objectives, and guidelines.
Anti-Bribery Management Systems (ABMS)
Follow the roles and responsibilities prescribed in the company's Anti-Bribery Management Systems manual.
Understand ethical standards and the importance of integrity in business practices.
Identify and evaluate risks related to bribery in various business contexts.
Key Requirements
5–8 years of relevant work experience in a Human Resources role.
Graduate/postgraduate degree or globally equivalent qualification.
Experience with SAP SuccessFactors and ADP is mandatory.
Behavioral Competencies
Communication
Quality and Service Orientation
Delivering Results
Teamwork and Collaboration
Digital Fluency
Diversity, Equity, and Inclusion Orientation
Personal and Professional Development
Leadership
Entrepreneurship
Functional Competencies
Talent Acquisition
Employee Life Cycle Management
Employee Engagement
Equal Opportunity
Our client is committed to providing equal employment opportunities and fostering an inclusive workplace where individuals from diverse backgrounds are welcomed and supported.
Location: Al Khobar, Saudi Arabia
We are looking for experienced
SAP Functional & Technical Consultants
to support SAP implementation, transformation, integration, enhancement, and support initiatives across
SAP S/4HANA, RISE with SAP, SAP SuccessFactors, and SAP Ariba
.
The successful candidates will work closely with business stakeholders, functional teams, technical teams, and implementation partners to understand business requirements, design SAP solutions, deliver enhancements, and ensure reliable integration and ongoing system performance.
Key Responsibilities
Analyze business requirements and translate them into effective SAP solutions.
Participate in SAP implementation, rollout, migration, upgrade, enhancement, and support projects.
Configure and customize SAP solutions based on business and process requirements.
Develop functional specifications, technical specifications, solution designs, and supporting documentation.
Collaborate with business users and process owners to identify opportunities for process improvement.
Support SAP S/4HANA and
RISE with SAP
transformation initiatives.
Work with SAP SuccessFactors modules and/or SAP Ariba solutions as applicable to the role.
Requirements
Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field.
5+ years of relevant SAP experience
, depending on the position and specialization.
Strong experience in one or more SAP areas such as:
SAP S/4HANA
RISE with SAP
SAP SuccessFactors
SAP Ariba
SAP integrations and SAP BTP
Strong understanding of SAP business processes and end-to-end integration.
Experience working in SAP implementation, transformation, rollout, or support environments.
Good understanding of SAP configuration, customization, testing, and troubleshooting.
Experience working with business stakeholders and cross-functional teams.
Strong analytical, problem-solving, communication, and documentation skills.
Ability to work independently as well as collaboratively in a project environment.
Technical Skills
Depending on the specialization, experience with relevant SAP technologies and tools such as
SAP BTP, APIs, integration technologies, Fiori/UI5, ABAP, SAP Cloud Integration, middleware, data migration tools, and SAP analytics
will be an advantage.
Preferred Certifications
SAP S/4HANA certification
SAP RISE / Cloud-related certification
SAP SuccessFactors certification
SAP Ariba certification
Relevant SAP BTP or integration certification
Al Khobar, Saudi Arabia
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
• Полный цикл HR-документооборота: контракты, доп. соглашения, кадровые документы
• Оформление рабочих и резидентских разрешений на Кипре, подача документов в Migration Department
• Консультирование сотрудников по иммиграционным процедурам
• Ведение HRIS, поддержка расчёта заработной платы
• Администрирование бенефитов
• Взаимодействие с Legal и Finance
• Участие в HR-проектах и оптимизации процессов
Требования:
• Высшее образование (HR, Business Administration, Law или смежные области)
• Опыт в HR-администрировании, желательно в международной компании
• Практический опыт работы с иммиграционными процедурами Кипра
• Знание трудового законодательства Кипра
• Свободный английский
• Уверенность в коммуникации с гос. органами и работе с документацией на греческом
• Опыт с HRIS (BambooHR, Workday, HiBob, SAP SuccessFactors — плюс)
• Понимание GDPR
• Внимательность, самостоятельность, умение работать в мультизадачности
• Водительские права и авто — преимущество
Условия:
• Конкурентная зарплата
• Оформление рабочей визы
• Завтраки и обеды в офисе
• График 5/2 с гибким началом дня
• Комфортный офис в Лимассоле
ОфисЛимассол
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Задачи:
— Ведение HR-аналитики, подготовка регулярной отчетности по персоналу
— Анализ HR-показателей (текучесть, укомплектованность, вовлеченность)
— Автоматизация HR-процессов, работа с AI-инструментами (ChatGPT, Copilot) для отчетности и аналитики
— Организация опросов сотрудников, участие в HR-проектах
— Координация программы медицинского страхования
Требования:
— Высшее образование: HR / Экономика / Финансы / Менеджмент
— Продвинутый Excel и PowerPoint — обязательно (сводные таблицы, формулы, анализ данных)
— Английский язык — не ниже Upper-Intermediate
— Опыт ведения HR-проектов
— Плюсом будет: опыт с ERP (SAP SuccessFactors, 1С, Oracle HCM) и Power BI
Условия:
• Официальное трудоустройство
• Ежегодное повышение зарплаты
• Медстраховка сотрудника и семьи
• Питание (комплексный обед)
• Развозка утром и вечером корпоративным транспортом
• Корпоративное обучение
• Испытательный срок — 3 месяца
• Возможности карьерного роста
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Sr. Director, HR Technology and AI Enablement, delivers PointClickCare's HR technology roadmap and leads the shift to an AI-first, agent-enabled model of HR service delivery. Reporting to the VP Total Rewards, the role executes the platform and AI strategy the pillar sets, redesigns HR workflows and AI-human handoffs ahead of the SAP SuccessFactors-to-Workday migration, and operationalizes the data governance and responsible-AI controls that make automation safe in a healthcare context. Partnering closely with the Sr. Director, HR COEs, SDO, Procurement and OCIO, the role leads a team through significant platform and ways-of-working change, turning pillar strategy into a working technology capability for PCC.
Key Responsibilities:
HR Technology Roadmap Execution & Platform Sequencing
Co-develop with the Workforce Intelligence and HR Technology Leader and execute the multi-year HR technology roadmap Evaluate, select, and sequence platforms and agentic AI across the ecosystem (Workday, Moveworks, ServiceNow Now Assist, Payfactors, Power BI, Qualtrics) against business outcomes
Operating-Model & Workflow Redesign (ahead of Workday configuration)
Partner with the HR COEs and the four-zone workflow classification to redesign HR workflows and AI–human handoffs before Workday is configured, so Zone 1 and Zone 2 automation is built natively pre-go-live rather than retrofitted. This sequencing is the highest-leverage lever for FY27 and prevents PCC from hardcoding today’s inefficiency into the system for years.
Platform Migration, AI Agent & Automation Delivery (SuccessFactors → Workday)
Lead end-to-end delivery of the Workday migration and the deployment of conversational and agentic AI (Moveworks, Now Assist), owning project plans, configuration, testing, cutover, and hypercare. Define which workflows are automated versus human-led, monitor agent performance and quality, and manage vendors and budget. Close partnership & collaboration with Procurement, OCIO & SDO through all phases required. Final budget and contract decisions made with partners and Sr. Director
Data Governance, Privacy & Responsible AI
Build and safeguard the data foundation for AI.": an HR data quality audit ahead of migration, operationalizing the data governance policy that defines what AI systems can access, and Workday as the single source of truth. Advance People Analytics maturity and the skills taxonomy that underpins workforce planning.
Team Leadership, Adoption & Employee Experience
Lead and develop the HR technology team, reskilling it as work shifts from configuration to AI orchestration. Apply product and user-experience thinking, and drive adoption and change management so employees and managers experience HR technology as fast, intuitive, and trusted.
Required Skills & Qualifications:
Bachelor’s degree in Human Resources, Information Systems, Computer Science, Business, or a related field.
10+ years of progressive HR technology / HRIS experience, including 5+ years leading and developing teams, and prior experience operating at a leader level or equivalent scope.
Demonstrated experience leading an enterprise HCM platform implementation or migration (e.g., Workday and/or SAP SuccessFactors).
Experience redesigning HR processes and workflows for automation — mapping current state, eliminating waste, and designing AI–human handoffs ahead of system configuration.
Hands-on experience deploying or operating enterprise AI and automation tools — conversational and agentic AI and AI-enabled service management (e.g., ServiceNow / Now Assist, Moveworks).
Strong AI literacy: a working understanding of large language models, AI agents, prompt design, and responsible/ethical AI, data governance, privacy, and security.
People analytics and data fluency — able to turn HR data into insight and design trusted reporting and dashboards.
Proven project and change management skills, delivering across cross-functional stakeholders and external vendors on time and on budget.
Demonstrated experience owning technology vendor relationships and negotiating contracts at a half million threshold or above
Product- and outcome-oriented mindset — frames technology investments in terms of business and employee-experience outcomes.
Preferred Experience:
Workday certification(s) and/or ServiceNow HR Service Delivery experience.
Experience in a high-growth SaaS or technology company.
Experience establishing AI governance, human-in-the-loop frameworks, or classifying workflows by AI impact.
Experience with integration architecture (APIs, iPaaS) and enterprise HR data governance.
Experience with data privacy and security in a regulated or healthcare environment (e.g., PHI / HIPAA).
Experience leading and developing a technical HR / HRIS team.
Familiarity with UX and service-design methods applied to employee-facing technology.
Relevant certifications (PMP, Prosci / change management, HRIP, CHRP / SHRM).
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $163,000 - $181,000 + bonus + equity + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a Principal Salesforce Architect, reporting to the Director – Enterprise Architecture, to work with the IT team, product teams, as well as senior executives to drive the design of our enterprise domain taxonomy. As a Salesforce Architect, you will be required to represent deep expertise on modernization and transformation of mission critical applications facilitated by aligning these applications to their core business domains. The ideal candidate will champion business and technology alignment of core capabilities ensuring the buildout of an enterprise taxonomy framework which will underpin domain roadmaps and technology transformation. We are seeking a candidate who has great breadth and depth of experience when it comes to developing business relationships and ensuring technology alignment.
Key Responsibilities:
•Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership
•Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide technology solutions, especially those requiring integration of multiple platforms, operating systems, and applications across the business.
•Develop and manage a technical strategy and coordinates adoption. This individual will be responsible for architecting enterprise guidance that conveys standard processes and common pitfalls for system design, infrastructure integrations, application development practices, and application runtime principles.
•Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain specific guidance to drive architectural alignment across the enterprise.
•Translate business requirements into well architected solutions that best leverage the Salesforce com platform
•Design and develop effective and efficient end to end solutions for complex business problems
•Apply architectural and engineering concepts to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability.
•Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation
•Technical Strategy Development: Develop and execute a comprehensive technical strategy for Salesforce platform encompassing architecture design development integration and maintenance
•Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that are functionally robust and cost effective.
•Research, enforce, and drive the adoption of design patterns throughout the enterprise and evangelize standard processes for solution design and development.
•Contribute to producing target state solution architectures, conducting architectural assessments and gap analyses, and shaping the overall solution strategy and roadmap
•Partner with data architect(s) to support data management practices, ensuring data integrity, security, and compliance
•Partner with integration architect(s) to support integration strategies ensuring seamless communication and data flow across various systems
•Work closely with solution architects to ensure that individual solutions align with the overall enterprise architecture
•Collaborate with business leaders to create business capability models that align technology capabilities with business needs
•Contribute to building a vibrant ‘learning community’ within the enterprise architecture discipline, fostering continuous improvement and consistently delivering value to various business units
Required Experience & Skills:
•Bachelor's or Master's degree in Computer science, Information Technology, or a related field
•5+ years of experience as a senior domain architect or senior enterprise architect.
•Prior experience as a Principal Salesforce Architect in a global organization working with Salesforce Connected Apps (applications from SalesForce App Exchange)
•Proven experience designing and delivering complex B2B SaaS Salesforce solutions.
•Led at least two large-scale Product-to-Cash (CPQ/RCA) implementations from design to go-live, with 5+ years of experience defining Salesforce architecture across quoting, contracting, fulfilment, billing, revenue, customer success, and customer support.
•Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps would be a plus.
•Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must
•Proven track record of successfully leading large scale Salesforce initiatives from concept to delivery
•Deep understanding of Salesforce architecture capabilities and ecosystem including Sales Cloud Service Cloud Marketing Cloud and Community Cloud or SuccessFactors ecosystem.
•Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders
•Salesforce certifications such as Salesforce Certified Technical Architect CTA Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
•5 years of Hands-on enterprise architecture framework experience (TOGAF, C4, Archimate etc.)
•Strong analytical, problem-solving, communication skills
•Previous roles with a focus on data architecture, application or solution architecture, integration, risk management, and technology standards
•Strong understanding of security architecture principles and practices
•Proven experience in business capability modeling and translating business needs into technology solutions
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset.
#LI-AJ1
#LI-hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $153000-$170,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
seniorRiyadh, Saudi Arabia; Cairo, Egypt; Casablanca, Morocco; Dubai, United Arab Emirates; Amman, Jordan