Location: Dubai, United Arab Emirates; Doha, Qatar; Port Louis, Mauritius; Beau Vallon, Seychelles; Victoria Falls, Zimbabwe; Nairobi, Kenya
Apt Resources has been retained by a renowned Restaurant Management Group in UAE to source and select experienced Senior Hostess's for their existing restaurants. The group owns and manages several premium restaurants in Dubai that have won several awards and accolades.
As Senior Hostess, you will help shape each guest’s experience from the moment they arrive, setting the tone with a warm welcome and ensuring service flows smoothly throughout the dining experience. This role is central to creating a strong first impression, supporting guest satisfaction, and serving as a point of reference for other hostesses while working closely with service, production, and wider restaurant teams.
Responsibilities
Serve as the first point of contact for guests and set a warm, welcoming tone.
Greet and seat guests, manage reservations, waitlists, seating plans, and special requests, and monitor dining-room availability, safety, cleanliness, and guest well-being.
Maintain menus, place settings, tables, work areas, supplies, and restaurant presentation to company standards.
Communicate menu and item availability, respond to guest questions and concerns, anticipate service needs, and support guests with disabilities within established guidelines.
Coordinate closely with service, production, and other departments to ensure seamless service delivery.
Guide and assist other hostesses and coworkers, exchange information clearly, and document relevant updates for management.
Complete opening, closing, side-work, restocking, reporting, security, and daily cleaning duties.
Follow grooming, confidentiality, quality, health, safety, security, OHS, emergency, and environmental procedures; report incidents, hazards, injuries, and maintenance issues and assist with risk assessments.
Attend training and meetings and perform other duties as business needs evolve.
Requirements
Qualification Requirements
High school diploma or G.E.D. equivalent
3-5 years of related hospitality or restaurant front-of-house experience
Experience with SevenRooms, OpenTable, or similar restaurant reservation or guest booking systems
Basic knowledge of international cuisine and wines
Experience greeting and seating guests, managing special requests, and addressing guest questions and concerns
Experience handling restaurant reservations and waitlists
Good command of English
Available to work evening shifts, weekends, holidays, and late service hours
Benefits
Competitive salary to match local industry standards
seniorDubai, United Arab Emirates; Doha, Qatar; Port Louis, Mauritius; Beau Vallon, Seychelles; Victoria Falls, Zimbabwe; Nairobi, Kenya
Location: Dubai, United Arab Emirates; Beau Bassin, Mauritius; Vacoas-Phoenix, Mauritius; Curepipe, Mauritius; Quatre Bornes, Mauritius; Mahebourg, Mauritius
Apt Resources is looking for a friendly and professional Hostess to join a vibrant restaurant located in Dubai. In this role, you will be responsible for welcoming guests, managing reservations, and ensuring a smooth seating process. You will be the face of the restaurant and play a key role in creating a positive first impression and overall enjoyable dining experience for guests.
Responsibilities
Greet and welcome guests upon arrival with a warm and professional demeanor
Manage reservations and maintain an organized seating plan
Escort guests to their tables and provide menus
Provide information about the restaurant’s offerings and answer guest inquiries
Coordinate with the wait staff to ensure timely and efficient service
Handle guest complaints or concerns promptly and professionally
Maintain cleanliness and order in the reception area
Assist wait staff and other team members as needed to ensure smooth operations
Requirements
Previous experience as a Hostess in a restaurant or hospitality environment is preferred
Excellent communication and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
Professional appearance and courteous demeanor
Strong organizational skills
Ability to remain calm and handle challenging situations professionally
Flexibility to work various shifts, including evenings and weekends
High school diploma or equivalent; hospitality training is an advantage
Benefits
As per the market standards
Dubai, United Arab Emirates; Beau Bassin, Mauritius; Vacoas-Phoenix, Mauritius; Curepipe, Mauritius; Quatre Bornes, Mauritius; Mahebourg, Mauritius
Location: Worldwide
Workplace: hybrid
The International Host (Turkish Speaker) acts as a crucial liaison between Turkish-speaking guests and groups, and the ship’s hotel departments, ensuring a smooth, personalized, and memorable cruise experience. This role provides language assistance and translation services, facilitates communication, and supports guest engagement by hosting events and delivering informative talks and briefings. The International Host actively promotes onboard products and services to enhance guest satisfaction and drive onboard revenue. Working collaboratively with other Guest Services roles, and the Shore Excursions, Marketing, and other hotel departments, this position plays a key role in delivering personalized service tailored to the needs of Turkish-speaking guests and groups aboard Cruises.
Main Responsibilities
Provide translation, language support, and personalized assistance to ensure a seamless onboard experience for Turkish speaking guests.
Deliver outstanding customer service to enhance the overall cruise experience for guests and groups.
Staff the language assistance desk, offering general cruise information, resolving inquiries, and supporting guests throughout their journey.
Translate essential ship documents—including the Daily Planner, menus, letters, and onboard materials—to facilitate clear communication.
Make announcements over the PA system in Turkish as directed by Hotel Management, ensuring important information is accessible.
Lead and participate in informational sessions such as welcome and disembarkation briefings, port talks, and shore excursion presentations.
Conduct guided tours of the ship, including behind-the-scenes experiences, to enhance guest engagement and familiarity with onboard facilities.
Provide translation and informational support at onboard events and activities, ensuring full participation and enjoyment.
Support shore excursion sales and other revenue initiatives by actively promoting onboard products, services, and activities.
Serve as the primary contact for group leaders, addressing inquiries, coordinating special requests, and ensuring group needs are met efficiently.
Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to deliver appropriate language assistance and exceptional service.
Assist with pre-cruise planning for groups, including event coordination and logistical arrangements to ensure smooth operations.
Facilitate pre-arrival preparations by organizing events and coordinating necessary arrangements for individual guests or groups.
Record and address guest concerns using the Otalio Service Requests system, proactively responding to feedback to continuously improve service delivery.
Ensure compliance with all company standards, policies, and procedures onboard.
Support other areas of Hotel Operations as directed by Hotel Management, contributing to exceptional guest service delivery.
Skills Requirements
A minimum of two years’ experience in guest services, group coordination, translation, shore excursions, event planning, or a similar role is required; prior experience in a cruise or hospitality environment is preferred.
Spoken and written fluency in Turkish, with proven experience translating from English to Turkish, is required.
Knowledge of Russian and Arabic is an advantage.
Strong problem-solving skills and the ability to work effectively in a fast-paced, dynamic environment.
Outstanding communication, interpersonal and organizational skills, with strong attention to detail.
Ability to multitask and thrive in a multicultural, high-pressure setting.
Proficiency in computer systems and digital tools; familiarity with Otalio PMS, GobySpark, and other cruise software is preferred.
Documentation Requirements
Valid Passport and Visas: As required.
STCW Certification: Or willingness to obtain.
Valid Medical Certificates: Current and up to date.
Contract 5 months on / 2 months off
For Pooling Purposes
Location: Dubai, United Arab Emirates; Athens, Greece; Vilnius, Lithuania; Podgorica, Montenegro; Tiranë, Albania; Moscow, Russia
Apt Resources is looking for a friendly and professional Hostess to join a vibrant restaurant located in Dubai. In this role, you will be responsible for welcoming guests, managing reservations, and ensuring a smooth seating process. You will be the face of the restaurant and play a key role in creating a positive first impression and overall enjoyable dining experience for guests.
Responsibilities
Greet and welcome guests upon arrival with a warm and professional demeanor
Manage reservations and maintain an organized seating plan
Escort guests to their tables and provide menus
Provide information about the restaurant’s offerings and answer guest inquiries
Coordinate with the wait staff to ensure timely and efficient service
Handle guest complaints or concerns promptly and professionally
Maintain cleanliness and order in the reception area
Assist wait staff and other team members as needed to ensure smooth operations
Requirements
Previous experience as a Hostess in a restaurant or hospitality environment is preferred
Excellent communication and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
Professional appearance and courteous demeanor
Strong organizational skills
Ability to remain calm and handle challenging situations professionally
Flexibility to work various shifts, including evenings and weekends
High school diploma or equivalent; hospitality training is an advantage
Benefits
As per the market standards
Dubai, United Arab Emirates; Athens, Greece; Vilnius, Lithuania; Podgorica, Montenegro; Tiranë, Albania; Moscow, Russia
Location: Dubai, United Arab Emirates; Singapore; New Delhi, India; Jakarta, Indonesia; Naypyidaw, Myanmar; Sharjah, United Arab Emirates
Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants in Dubai. As a Hostess, you will be responsible for creating a warm and welcoming environment for their guests, ensuring their dining experience is memorable. You will be the first point of contact for guests and will play a crucial role in providing exceptional customer service.
Responsibilities
Greet guests as they enter the restaurant, providing a warm and friendly welcome
Manage the reservation system effectively, ensuring all bookings are organized
Coordinate with the restaurant staff to ensure smooth and efficient dining service
Communicate menu options to guests and answer any questions they may have
Assist in seating guests and ensuring they are comfortable throughout their visit
Manage guest complaints and resolve any issues in a professional manner
Keep the restaurant organized and tidy, ensuring high levels of cleanliness
Requirements
Proven experience as a Restaurant Hostess or in a similar role
Exceptional customer service and communication skills
Understanding of restaurant operations and excellent organizational abilities
Ability to handle a fast-paced environment and manage multiple priorities
A positive attitude and friendly demeanor towards guests
Flexibility to work in evenings and on weekends
High school diploma or equivalent education level.
Benefits
AED 3000 to 3500 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket (once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Singapore; New Delhi, India; Jakarta, Indonesia; Naypyidaw, Myanmar; Sharjah, United Arab Emirates
Location: Dubai, United Arab Emirates; Nairobi, Kenya; Pretoria, South Africa; Windhoek, Namibia; Gaborone, Botswana
Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants in Dubai. As a Hostess, you will be responsible for creating a warm and welcoming environment for their guests, ensuring their dining experience is memorable. You will be the first point of contact for guests and will play a crucial role in providing exceptional customer service.
Responsibilities
Greet guests as they enter the restaurant, providing a warm and friendly welcome
Manage the reservation system effectively, ensuring all bookings are organized
Coordinate with the restaurant staff to ensure smooth and efficient dining service
Communicate menu options to guests and answer any questions they may have
Assist in seating guests and ensuring they are comfortable throughout their visit
Manage guest complaints and resolve any issues in a professional manner
Keep the restaurant organized and tidy, ensuring high levels of cleanliness
Requirements
Proven experience as a Restaurant Hostess or in a similar role
Exceptional customer service and communication skills
Understanding of restaurant operations and excellent organizational abilities
Ability to handle a fast-paced environment and manage multiple priorities
A positive attitude and friendly demeanor towards guests
Flexibility to work in evenings and on weekends
High school diploma or equivalent education level.
Benefits
AED 3000 to 3500 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Nairobi, Kenya; Pretoria, South Africa; Windhoek, Namibia; Gaborone, Botswana
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Doha, Qatar; Sharjah, United Arab Emirates; Kuwait City, Kuwait
Apt Resources is seeking a Hostess to join their client's team for an award-winning Restaurant. As a Hostess, you will play a vital role in creating a warm and welcoming atmosphere for their guests. Your responsibilities will include greeting and seating guests, managing reservations, and coordinating with the wait staff to ensure smooth service. The ideal candidate should have previous experience in a hospitality role, as well as excellent communication and organizational skills.
Responsibilities
Greet and welcome guests with a friendly and professional attitude
Manage reservations and maintain an organized seating plan
Escort guests to their assigned tables, providing menus and answering inquiries
Coordinate with the wait staff to ensure efficient and timely service
Handle guest inquiries, comments, and complaints
Maintain a clean and organized reception area
Assist with general cleaning and setup of the dining area, ensuring high standards of cleanliness and hygiene
Ensure overall guest satisfaction and encourage return visits
Requirements
Previous experience as a Hostess in a restaurant setting
Excellent communication and interpersonal skills, with fluency in English
Strong organizational skills and ability to multitask in a fast-paced environment
Customer-service-oriented mindset, with a friendly and professional demeanor
Ability to remain calm and handle difficult situations with grace
High school diploma or equivalent; hospitality certification is a plus
Knowledge of restaurant reservation systems is a plus
Benefits
AED 3000 to 3500 + 400 Food allowance + 250 to 450 (Service charge Avg) + 1200 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Doha, Qatar; Sharjah, United Arab Emirates; Kuwait City, Kuwait
Location: Dubai, United Arab Emirates
Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants. As a Hostess, you will be responsible for creating a warm and welcoming environment for their guests, ensuring their dining experience is memorable. You will be the first point of contact for guests and will play a crucial role in providing exceptional customer service.
Responsibilities
Greet guests as they enter the restaurant, providing a warm and friendly welcome
Manage the reservation system effectively, ensuring all bookings are organized
Coordinate with the restaurant staff to ensure smooth and efficient dining service
Communicate menu options to guests and answer any questions they may have
Assist in seating guests and ensuring they are comfortable throughout their visit
Manage guest complaints and resolve any issues in a professional manner
Keep the restaurant organized and tidy, ensuring high levels of cleanliness
Requirements
Proven experience as a Restaurant Hostess or in a similar role
Exceptional customer service and communication skills
Understanding of restaurant operations and excellent organizational abilities
Ability to handle a fast-paced environment and manage multiple priorities
A positive attitude and friendly demeanor towards guests
Flexibility to work in evenings and on weekends
High school diploma or equivalent education level.
Benefits
AED 3000 to 3500 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Location: Dubai, United Arab Emirates; Malé, Maldives; Abu Dhabi, United Arab Emirates; Doha, Qatar; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates
Our client a very successful and award winning restaurant group in Dubai is seeking a highly motivated and dynamic individual to join their team as a Hostess. They are a leading hospitality company in their segment serving guests in Dubai since about 15 years. They require a customer-oriented individual to be the first point of contact with our guests and provide excellent service, maintaining high standards of safety, hygiene, quality, and customer service.
Responsibilities
Greet guests in a friendly and courteous manner, and ensure a positive lasting impression.
Escort guests to their assigned tables or waiting areas.
Manage reservations and maintain a reservation system.
Advise guests on the menu, specials, and unusual features of the restaurant.
Ensure that all guests are served with a consistent high level of quality.
Address customer complaints, suggestions or concerns, and report them to a Manager or the respective department
Ensure that the restaurant is clean, well maintained and operational at all times.
Requirements
A minimum of 2 years of experience as a host or hostess in a high-end restaurant or hotel.
Fluent in English, and a second language such as Arabic, French, Italian, Spanish, Russian, or Chinese will be an advantage.
Knowledge of a restaurant reservation system is essential.
Strong customer service, problem-solving, and communication skills.
Positive attitude, reliable, and guest-oriented.
Willing to work flexible schedules including weekends and evenings
Ability to work as part of a team and follow instructions.
Knowledge of dining etiquette, menu presentation, wine service, and bar service is a plus.
Benefits
As per the market standards.
Dubai, United Arab Emirates; Malé, Maldives; Abu Dhabi, United Arab Emirates; Doha, Qatar; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Doha, Qatar
Apt Resources is seeking a professional and personable Restaurant Host to join one of their esteemed clients in Dubai, UAE. The Restaurant Host will be the face of the dining establishment, welcoming guests with warmth and ensuring a smooth and enjoyable experience from entry to seating. This role is key to maintaining high standards of customer service and efficient restaurant operations in a fast-paced environment.
Responsibilities
Greet and welcome guests upon arrival with a friendly and courteous manner
Manage reservations and walk-in guests efficiently to optimize seating arrangements
Coordinate with the wait staff and kitchen to ensure timely seating and service
Provide information about the menu, daily specials, and answer guest inquiries
Handle guest concerns professionally and ensure guest satisfaction
Maintain cleanliness and organization of the host station and lobby area
Requirements
Previous experience as a Restaurant Host, Hostess, or similar role preferred
Strong interpersonal and communication skills
Ability to multitask and work in a high-pressure, fast-paced environment
Excellent organizational skills and attention to detail
Positive attitude with a genuine passion for customer service
Flexibility to work evenings, weekends, and holidays as required
High school diploma or equivalent educational qualification
Benefits
As per market standards
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Doha, Qatar
ГибридМожно работать из любой страны
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